Logistics Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join a newly formed organization designing and launching innovative business models across MENA, where you'll lead operations for a service that redefines fast delivery. As an Operations Lead, you'll build and scale a new service from the ground up, directly shaping how we serve our customers through strategic operational excellence.<br>Key job responsibilities<br>We're seeking a Team lead for Amazon Now Operations. In this role, you will be responsible for:<br>- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations:<br>- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.<br>- Driving performance management of your team members. Preparing and implementing training and development plans for associates.<br>- Continuously improve the operations process and attain a sustained level of performance improvement.<br>- Conducting 4M and 5S audits for the stores on a daily basis.<br>- Stand-in for Area Manager.<br>About the team<br>We are a newly formed team dedicated to redefining fast delivery and building a service that sets new standards in the MENA region. Our vision is to create an operational foundation that enables customers to discover and receive what they want quickly and reliably. We work collaboratively across departments—from logistics and customer service to technology and finance—to ensure every aspect of our service works in harmony. <br>You'll be joining a group of professionals committed to innovation and operational excellence, where your contributions will directly influence how we serve millions of customers. We're excited to welcome someone who shares our passion for building something meaningful from the ground up.<br>- High School diploma<br>- Experience in a logistics/operations environment<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

We are expanding our team for an exciting large-scale Mixed‑Use Development project in the UAE and are looking to engage highly skilled professionals in Design Manager roles. Each Design Manager appointed will be responsible for a different part of the project including Infrastructure & Buildings, Hospitality & Interior Design and Masterplan & Landscape.<br>Qualifications and professional Experience Bachelor’s degree in Architecture or Engineering (Master’s preferred)10+ years of experience in design and engineering roles Minimum 5 years in a design management position Experience in large-scale developments (Infrastructure / Mixed-use / Urban Projects) Experience working within PMC or consultancy environment Experience in multidisciplinary coordination Familiarity with local authority requirements and approval processes Proficiency in design and coordination tools (Auto CAD, Revit, Navisworks) Manage the design process from concept through detailed design and IFC stages Ensure timely submission of all design deliverables in accordance with approved schedules Monitor design progress and report deviations<br>The company will prioritize your well-being, providing benefits and resources to support you on your personal journey.<br>Hill International with more than 4,100+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management and other consulting services to clients in a variety of market sectors. www.hillintl.com.<br>Hill is a GISI Consulting Group company, www.gisiconsulting.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Senior Manager - Service Design</p><br> <br><br> <p>Human Resource Development</p><br> <br><br><p><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></p><br><br><p><strong>STRATEGY AND DEVELOPMENT</strong></p><br><br><p><strong>Senior Manager – Service Design</strong></p><br><br><p>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry</p><br><br><br><p><strong>What you’ll deliver</strong></p><br><br><p>•You'll evaluate enterprise‑wide challenges, operational changes, and strategic priorities to assess their long‑term impact on service delivery.</p><br><br><p>•You'll direct the discovery of customer needs and pain points through advanced research methodologies</p><br><br><p>•You'll lead strategic collaboration with internal and external stakeholders to design user‑centric, end‑to‑end workflows and operating models aligned with industry best practices.</p><br><br><p>•You'll oversee the development of high-impact project proposals that translate service design insights into persuasive, research-backed recommendations.</p><br><br><p>•You'll partner with the Head of Service Design to shape the evolution of data and information presentation strategies that support informed decision-making.</p><br><br><br><p><strong>What you bring</strong></p><br><br><p>•You should be educated to a Bachelor’s Degree in Service Design or related specialty, acquired 7 – 10 years of relevant experience in designing services and 10 – 12 years of overall experience</p><br><br><p>•You’ll have knowledge of areas of expertise within the broader service design environment, such as service design strategy, research, prototyping and implementation</p><br><br><p>•You’ll have extensive Adobe Creative Suite and other related design software experience</p><br><br><p>•You'll have strong abilities in the creation and visualization of journey maps, as well as service ideation, interaction, and specification.</p><br><br><br><p><strong>Life at Dubai Airports</strong></p><br><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</p><br> </div>

Location<br><br>Dubai<br><br>Business Area<br><br>News and Media<br><br>Ref #<br><br>10050723<br><br>Description & Requirements<br><br>Bloomberg LP has built a significant Media business spanning television, digital, magazine, radio and live event platforms across the globe. In the midst of a historic time in the Media industry, Bloomberg Media is growing its global footprint and reach through new innovations from Originals to New Economy.<br><br>We work hard, and we work fast - while keeping up the quality and accuracy we're known for! It's what keeps us inventing and reinventing, all the time. "Our culture is wide open, just like our spaces." We bring out the best in each other. And through our countless volunteer projects, we help bring out the best in the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.<br><br>We are looking for a highly meticulous and client-focused Client Services Manager to join our Client Services team. This role is responsible for the day-to-day leadership and execution of complex, custom, and integrated media partnerships, ensuring operational excellence, strong client relationships, and consistently high-quality delivery.<br><br>The Client Services Manager is an expert executor who thrives in fast-paced environments, translates client objectives into clear internal direction, and ensures work is delivered on strategy, on time, and on budget. While primarily execution-focused, this role also contributes to team knowledge-sharing, strategic ideation, and the commercial success of assigned partnerships.<br><br>This role is ideal for someone demonstrating strong judgment, growing strategic thinking, and readiness to take on increasing complexity and influence. A successful candidate displays a genuine curiosity, a positive can-do attitude, ability to effectively and productively collaborate, strength in communication, takes accountability, and leads with a growth mindset.<br><br>We'll Trust You To<br><br>End-to-End Campaign Leadership: Lead complex integrated media projects from initial kickoff through delivery, ensuring all milestones and KPIs are met. Operational Planning: Develop and manage detailed project timelines, workstreams, and deliverables while proactively mitigating risks and dependencies. Strategic Reporting: Translate raw data into compelling performance narratives, using storytelling to provide clients with actionable insights and recommendations. Cross-Functional Collaboration: Partner with internal teams—including Creative, Sales, Media, and Analytics—to ensure seamless execution across departments. Client Relationship Management: Act as the primary, trusted day-to-day contact, maintaining proactive communication and ensuring expectations are clearly managed. Revenue Support: Identify opportunities for campaign renewals and upsells by building deep client trust and demonstrating consistent delivery excellence. Process Optimization: Contribute to the evolution of internal workflows and best practices by sharing learnings through QBRs and team forums. Leadership & Growth: Model operational excellence and accountability, demonstrating the strategic judgment required to take on increasing responsibility.<br><br>You'll Need To Have<br><br>3–10+ years of experience in client services, account management, project management, or integrated production within a media or agency environment Experience delivering complex, cross-platform media campaigns Strong project management, organizational, and prioritization skills Solid analytical capability with the ability to interpret performance data and insights Excellent written and verbal communication skills Comfort operating in fast-paced environments with multiple stakeholders and deadlines A proactive, solutions-oriented mindset with strong attention to detail A positive, growth-oriented attitude with a desire to continue developing professionally<br><br>If This Sounds Like You<br><br>Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:<br><br>Life at Bloomberg is many things, but it’s never dull. We're a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative, and provide a work environment that inspires our employees to be their best. We offer competitive compensation, comprehensive healthcare coverage, and programs to support you and your family through different life stages, from parental leave to generous retirement savings plans.<br><br>If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.<br><br>Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.

Delight International Facilities Management (DIFM) is expanding its Soft Services operations across the UAE and is seeking an experienced professional to lead this growth. The role combines commercial leadership with operational management, and is suited to a candidate who can develop new business while maintaining strong service delivery standards across a multi-branch operation.<br>WHAT YOU’LL OWN:<br>Business Development & Commercial Growth • Identify and secure new clients across property management, commercial, industrial, government, hospitality, healthcare and education sectors • Lead tendering, estimation, costing and proposal development to win competitive bids • Build and grow key client relationships, driving contract retention, renewals and scope expansion • Own contract mobilization from award to go-live, ensuring on-time, on-budget starts • Monitor contract profitability and cost control, directly shaping divisional financial performance<br>Operations & Team Leadership • Lead Soft Services operations across all branches, ensuring consistent service quality and contractual compliance • Monitor site performance through inspections and drive continuous improvement • Manage manpower planning, recruitment coordination and team development • Lead and develop the Soft Services team, coordinating closely with HR, Sales, Finance, Procurement and HSE/Quality • Report to management on business development pipeline, financial performance, operations and key risks<br>WHAT WE NEED • 10 to 15 years in Soft Services and related Facilities Management, with a strong track record in business development and client acquisition • Demonstrated success winning and mobilizing new contracts, tendering, estimation and costing • Strong commercial acumen, including cost control and contract profitability • Experience managing multi-site operations and operational teams • Excellent leadership, negotiation and stakeholder management skills • Good knowledge of UAE FM practices, HSE requirements and applicable regulations<br>If you are an experienced Soft Services leader with the operational expertise, commercial understanding, and leadership capability to drive performance across a growing facilities management business, we invite you to apply.<br>Apply now and become part of the DIFM leadership team.

Job in Brief:<br>Are you an experienced Project Manager with a strong background in the Construction, Contracting, Aluminium, Glass or Façade industry?<br>Do you have a proven ability to deliver high-quality projects, manufacturing, engineering or operational excellence while working with multidisciplinary teams?<br>Our client is a leading UAE-based specialist in architectural aluminium, glass, façade engineering and metal fabrication solutions with a state-of-the-art manufacturing facility delivering landmark projects across the UAE.<br>Key Responsibilities:<br>Lead and manage aluminium, glass and façade projects from project award through engineering, fabrication, installation and final handover. Develop detailed project execution plans, schedules and resource allocation plans to ensure successful project delivery. Coordinate with Design, Engineering, Production, Procurement, QA/QC and Site teams to achieve project objectives. Monitor project progress, budgets and timelines, ensuring all milestones are achieved within the approved schedule. Review project drawings, specifications, contracts and material submittals before execution. Attend client, consultant and internal project meetings to discuss project progress, technical issues and action plans. Manage subcontractors, suppliers and site teams to ensure work is completed according to project requirements and quality standards. Identify project risks, technical challenges and resource constraints, implementing corrective actions to minimize delays.<br>Required Qualification / Experience / Skills:<br>Bachelor's Degree in Mechanical Engineering, Civil Engineering or Industrial Engineering from a recognized university. Minimum 5 years of experience in the Construction, Contracting, Aluminium, Glass or Façade industry, including at least 3 years as a Project Manager or in a similar project leadership role in GCC. Strong knowledge of architectural aluminium systems, curtain wall, glazing, façade installation and project execution. Experience in project planning, contract administration, budgeting, resource management and stakeholder coordination. Proficiency in Microsoft Office, MS Project or Primavera and ERP systems. Auto CAD knowledge is an added advantage. Budget preparation, BOQ (Bill of Quantities), material take-offs, variance analysis, and cost reporting. Valid GCC driving license. <br>Job Details Location: Dubai Employment: Permanent / Full Time Salary: AED 12000 - 16000/Month (based on experience)<br>What You Can Expect From the Employer<br>Career growth and professional development Exposure to landmark projects Collaborative work environment Competitive salary package Employment visa Medical insurance Annual leave

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p><br>We're hiring an Enterprise Account Executive / Sales Hunter to drive new business growth across the UAE and GCC for a growing technology solutions provider.<br>This is a highly commercial, client-facing role focused on winning new customers, building strategic relationships, and selling enterprise technology solutions across cybersecurity, cloud, infrastructure, and managed services.<br><b>Discover the Role</b><br>• Identify, engage, and win new enterprise customers across the UAE and wider GCC region<br>• Build relationships with CIOs, CTOs, CISOs, IT Directors, and senior technology decision-makers<br>• Create and convert opportunities across managed services, cybersecurity, cloud, infrastructure, and consulting solutions<br>• Own the full sales cycle from prospecting and pipeline creation through to negotiation and deal closure<br>• Develop strategic account plans and execute targeted outbound campaigns<br>• Work closely with solution architects, technical teams, vendors, and delivery teams throughout the sales process<br>• Position the business as a long-term technology partner rather than a transactional supplier<br><b>Discover the Requirements</b><br>• 3-7 years proven experience selling IT services, managed services, cybersecurity, cloud, infrastructure, or enterprise technology solutions<br>• Strong new business and hunting mentality with a track record of winning net-new logos<br>• Experience building pipeline through proactive prospecting, account mapping, networking, and executive outreach<br>• Ability to engage senior stakeholders across technology and business functions<br>• Experience managing complex, multi-stakeholder sales cycles<br>• Strong commercial negotiation and relationship management skills<br>• UAE or GCC market experience preferred<br><b>Discover Why?</b><br>• Access to a broad portfolio spanning cybersecurity, cloud, infrastructure, and managed services<br>• Opportunity to pursue large enterprise technology engagements across the region<br>• High-autonomy role with significant earning potential<br>• Join a growing business where your impact on revenue and growth will be highly visible<br>If you're a true technology sales hunter who enjoys opening doors, building relationships, and closing strategic deals, I'd love to speak with you!</p><br><br> </div>

Company Description Burjeel Medical City (BMC) is the largest medical care facility under the Burjeel Holdings umbrella, located in Mohammed Bin Zayed City, Abu Dhabi. The hospital provides world-class treatment and advanced clinical services, with particular strengths in Oncology, Acute Care, Long Term Care, and Wellness. BMC is designed to deliver comprehensive, patient-centered care supported by modern infrastructure and highly skilled healthcare professionals. Its reputation as a leading tertiary care facility makes it a key destination for complex medical cases in the region. BMC operates under MOH license number R4P68Y2N-181125, reflecting its commitment to regulatory compliance and quality standards.<br>Role Description The Business Development Manager is a full-time, on-site role based in Abu Dhabi at Burjeel Medical City. This role is responsible for identifying new business opportunities, developing strategic partnerships, and expanding referral networks across key specializations such as Oncology, Acute Care, Long Term Care, and Wellness. Daily activities include analyzing market trends, preparing and presenting business proposals, coordinating with clinical and administrative teams, and tracking performance metrics against growth targets. The Business Development Manager will foster relationships with corporate clients, insurers, and healthcare partners, manage business development campaigns, and support the hospital’s brand positioning in the regional market. The role also involves regular reporting to leadership, contributing to strategic planning, and ensuring all activities align with regulatory and organizational guidelines.<br>Qualifications<br> Proven skills in business development, relationship management, and strategic partnership building, preferably within healthcare or related industries. Strong capabilities in market research, data analysis, and forecasting to identify growth opportunities and inform decision-making. Effective communication, negotiation, and presentation skills to engage stakeholders, prepare proposals, and represent the organization professionally. Experience in sales planning, account management, and pipeline management to drive and monitor business growth initiatives. Ability to collaborate with multidisciplinary teams, manage multiple projects simultaneously, and deliver results within defined timelines. Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field; an advanced degree (e.g., MBA) is an advantage. Previous experience in hospital, healthcare, or medical services business development in the UAE or GCC region is highly beneficial. Familiarity with healthcare regulations, insurance frameworks, and patient referral processes, with strong professional ethics and integrity.

Company Description Burjeel Medical City (BMC) is the largest medical care facility under the Burjeel Holdings umbrella, located in Mohammed Bin Zayed City, Abu Dhabi. The hospital provides world-class treatment and advanced clinical services, with particular strengths in Oncology, Acute Care, Long Term Care, and Wellness. BMC is designed to deliver comprehensive, patient-centered care supported by modern infrastructure and highly skilled healthcare professionals. Its reputation as a leading tertiary care facility makes it a key destination for complex medical cases in the region. BMC operates under MOH license number R4P68Y2N-181125, reflecting its commitment to regulatory compliance and quality standards.<br>Role Description The Business Development Manager is a full-time, on-site role based in Abu Dhabi at Burjeel Medical City. This role is responsible for identifying new business opportunities, developing strategic partnerships, and expanding referral networks across key specializations such as Oncology, Acute Care, Long Term Care, and Wellness. Daily activities include analyzing market trends, preparing and presenting business proposals, coordinating with clinical and administrative teams, and tracking performance metrics against growth targets. The Business Development Manager will foster relationships with corporate clients, insurers, and healthcare partners, manage business development campaigns, and support the hospital’s brand positioning in the regional market. The role also involves regular reporting to leadership, contributing to strategic planning, and ensuring all activities align with regulatory and organizational guidelines.<br>Qualifications<br> Proven skills in business development, relationship management, and strategic partnership building, preferably within healthcare or related industries. Strong capabilities in market research, data analysis, and forecasting to identify growth opportunities and inform decision-making. Effective communication, negotiation, and presentation skills to engage stakeholders, prepare proposals, and represent the organization professionally. Experience in sales planning, account management, and pipeline management to drive and monitor business growth initiatives. Ability to collaborate with multidisciplinary teams, manage multiple projects simultaneously, and deliver results within defined timelines. Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field; an advanced degree (e.g., MBA) is an advantage. Previous experience in hospital, healthcare, or medical services business development in the UAE or GCC region is highly beneficial. Familiarity with healthcare regulations, insurance frameworks, and patient referral processes, with strong professional ethics and integrity.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About ENBD&nbsp;</strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p>As a <span><strong>Senior Manager Business Development – PRB &amp; PSB</strong>&nbsp;</span>at Emirates NBD, your role is to <span>oversee portfolio performance, developing strategies to optimize portfolio growth, and ensure that client portfolios align with their financial goals and risk tolerance. The position plays a key role in enhancing client satisfaction and driving business growth through effective portfolio management. You will be responsible for carrying out key campaigns/contests to increase Bank’s profitability.&nbsp;</span></p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Evaluate strategic business development opportunities for Personal and Priority Banking segments. Design and execute plans to attract and retain high net worth (Priority) clients. Engage NTB clients via leads sourced from Channels, Targeted lists, Employee Banking Team, and ATL/online campaigns with full offerings.</li><li>Collaborate with internal stakeholders to develop plans for driving growth. Ensure engagement &amp; alignment with Products, RBS, Branch, Multichannel Banking, Marketing, CIE teams etc. Drive cross sell of Retail Assets, Bancassurance, Investments, and Cards</li><li>Develop and manage end-to-end customer and staff campaigns/contests from ideation to fulfilment. Build and run campaigns targeting ETB and NTB customers</li><li>Implement strategies to optimize portfolio performance, including rebalancing, asset/liability allocation, and diversification.</li><li>Support in the annual operating plan, target setting exercise across Segments and Products. Coordinate with Product, Customer Intelligence, Finance and other departments to ensure smooth closure of the Budgets and allocate the same to the frontline in a fair and transparent manner.</li><li>Ensure that all business development activities are managed in accordance with the bank’s risk management policies and procedures.</li><li>Prepare and present regular reports on BD activities, including key metrics, client feedback, and market trends.</li></ul><p><strong>Skills and Experience&nbsp;</strong></p><br><ul><li>10+ years’ experience in banking or financial services industry with proven leadership in growing an affluent client segment</li><li>Master's degree in Finance, Business Administration, or a related field.</li><li>Advanced certifications in portfolio management, wealth management, or financial planning (e.g., CFA, CMA) are preferred</li><li>Strong understanding of portfolio principles, asset allocation, and risk management.</li><li>Proficiency in financial analysis and reporting.</li></ul><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</span></p><br><p><span>#LI-LA1</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 1 Finance Manager Finance &amp; Operations · Corporate Location UAE (Dubai) Employment Type Full-Time Department Finance &amp; Operations Experience 3–5+ Years (Finance / Accounting, UAE experience essential) Reports To Managing Director / CEO ABOUT ITHR ITHR is a cybersecurity services company helping organisations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programmes.<br> We deliver a broad portfolio of Managed Security Services including Managed SOC, Digital Forensics &amp; Incident Response (DFIR), Vulnerability Assessment &amp; Penetration Testing (VAPT), Brand Protection, and Network Security Services, among others.<br> As we scale our operations and customer base across the region, we need a commercially aware and technically sound Finance Manager to own the financial function of the business — ensuring our accounting, tax compliance, invoicing, and reporting are managed with precision and in full accordance with UAE regulations.<br> ROLE OVERVIEW We are looking for an experienced Finance Manager to take ownership of the ITHR finance function.<br> This is a broad, hands-on role that spans day-to-day accounting and bookkeeping, statutory compliance (VAT and Corporate Tax), financial reporting, treasury and banking, customer invoicing, and support for commercial and operational decision-making.<br> You will be the financial authority within the business — the person leadership turns to for accurate numbers, clear analysis, and timely compliance.<br> You will operate with a high degree of autonomy and are expected to manage the function independently, with external audit and tax advisors engaged as required.<br> Experience working within the UAE regulatory environment is essential — including hands-on familiarity with VAT filing, UAE Corporate Tax, Free Zone entity structures, and the practical realities of banking and invoicing in the region.<br> KEY RESPONSIBILITIES Manage all aspects of day-to-day accounting — general ledger, journal entries, bank reconciliations, accounts payable, accounts receivable, and month-end close processes.<br> Prepare accurate and timely monthly management accounts including P&amp;L, balance sheet, and cash flow statements for leadership review.<br> Own UAE VAT compliance end to end — VAT return preparation and filing with the Federal Tax Authority (FTA), maintaining supporting records, reconciling VAT accounts, and managing voluntary disclosures or correspondence with the FTA where required.<br> Manage UAE Corporate Tax (CT) compliance — tax return preparation, registration obligations, deductibility assessments, and coordination with external tax advisors on structuring or technical positions.<br> Maintain a thorough understanding of Free Zone tax considerations — Qualifying Free Zone Person (QFZP) status, qualifying income rules, nexus requirements, and the practical implications for ITHR' business activities and entity structure.<br> Ensure correct application of Economic Substance Regulations (ESR) where applicable — maintaining required documentation and filing notifications or reports as needed.<br> Manage the customer invoicing process — issuing invoices in line with contract terms, ensuring correct VAT treatment on all customer-facing documents, and tracking receivables against agreed payment terms.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 2 Oversee accounts payable — processing vendor invoices, verifying VAT treatment on purchases, managing payment runs, and maintaining supplier records.<br> Manage banking relationships — maintaining bank accounts, executing payment instructions, monitoring cash positions, and coordinating account opening or facility requirements as the business grows.<br> Prepare and maintain cash flow forecasts — providing regular visibility to leadership on cash position and working capital requirements.<br> Support annual audit — liaising with external auditors, preparing schedules and supporting documentation, and ensuring the audit is completed on time.<br> Manage payroll processing — coordinating with HR on monthly payroll inputs, ensuring accurate and timely salary payments, and maintaining WPS (Wage Protection System) compliance.<br> Ensure all employee expense claims are processed, verified, and settled in line with company policy.<br> Support the budgeting and forecasting process — working with department leads to compile annual budgets and producing rolling forecasts as the year progresses.<br> Advise leadership on the financial implications of commercial decisions — customer contract structures, pricing, payment terms, vendor agreements, and headcount changes.<br> Maintain organised and audit-ready financial records and documentation in line with UAE regulatory requirements and company policy.<br> REQUIRED QUALIFICATIONS (MUST-HAVE) 3–5+ years of finance or accounting experience, with a significant portion spent working within the UAE.<br> Solid, hands-on knowledge of UAE VAT — return preparation, tax point rules, exempt vs.<br> zero-rated supplies, reverse charge mechanisms, and FTA filing procedures.<br> Working knowledge of UAE Corporate Tax introduced in 2023 — registration, filing obligations, deductible/non-deductible expenses, and awareness of Small Business Relief provisions.<br> Practical understanding of UAE Free Zone entity structures — the distinction between Free Zone and Mainland entities, QFZP qualifying conditions, and the tax treatment of cross-border and domestic transactions.<br> Experience managing customer invoicing in a B2B services environment — correct VAT documentation, multi-currency invoicing where applicable, and proactive AR management.<br> Familiarity with UAE banking practices — account operations, payment processing, trade finance basics, and relationship management with local and international banks.<br> Experience preparing management accounts and financial reports independently, without reliance on a large finance team.<br> Proficiency in accounting software — Zoho Books, QuickBooks, Xero, SAP, Oracle, or similar platforms.<br> Strong working knowledge of Microsoft Excel — comfortable building financial models, reconciliations, and reporting templates.<br> A relevant professional qualification (see below) or equivalent demonstrated experience.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 3 PROFESSIONAL QUALIFICATIONS A recognised professional accounting qualification is preferred.<br> Equivalent demonstrated experience and competence will be considered where formal qualification is in progress or not yet completed.<br> Qualification Issuing Body Status ACCA (Association of Chartered Certified Accountants) ACCA Global Preferred ACA / ICAEW (Institute of Chartered Accountants in England &amp; Wales) ICAEW Preferred CPA (Certified Public Accountant) AICPA / State Boards Preferred CMA (Certified Management Accountant) IMA Preferred CIMA (Chartered Institute of Management Accountants) CIMA Preferred CA (Chartered Accountant – ICAI or equivalent) ICAI / equivalent Preferred UAE FTA VAT Compliance Diploma / Certification FTA / UAECA / equivalent Advantageous PREFERRED QUALIFICATIONS (NICE-TO-HAVE) Prior experience working in a technology, IT services, or cybersecurity business — familiarity with subscription/retainer revenue models, project-based billing, and service contract structures.<br> Experience managing multi-currency transactions and FX exposure — particularly USD, AED, and SAR-denominated contracts.<br> Familiarity with transfer pricing concepts and intercompany transaction documentation where group structures exist.<br> Knowledge of IFRS (International Financial Reporting Standards) — particularly relevant for entities preparing statutory accounts under IFRS.<br> Experience supporting investor reporting, due diligence, or fundraising processes from a finance perspective.<br> Familiarity with other GCC tax regimes — Saudi Arabia (Zakat, ZATCA e-invoicing), Qatar, Bahrain, Kuwait, or Oman — relevant for customers or entities operating across the region.<br> Experience implementing or improving financial systems and processes in a growing business — ERP selection, chart of accounts design, or finance process automation.<br> SOFT SKILLS &amp; PROFESSIONAL ATTRIBUTES Precise and detail-oriented — errors in financial records or tax filings are not acceptable; brings the same rigour to a VAT return as to a board report.<br> Proactive and self-managing — does not wait to be asked; identifies issues, deadlines, and risks and surfaces them to leadership before they become problems.<br> Commercially aware — understands the business behind the numbers and provides finance input that supports decisions, not just records them.<br> Discreet and trustworthy — handles sensitive financial and commercial information with appropriate confidentiality.<br> Clear communicator — able to explain financial positions and compliance obligations to non-finance stakeholders in straightforward terms.<br> Organised under pressure — manages competing deadlines (month-end, VAT filing, payroll, audit) without letting standards slip.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 4 WHAT WE OFFER Competitive compensation — Salary aligned with experience, qualifications, and UAE market rates.<br> Autonomy and ownership — Run the finance function with genuine independence; this is not a support role within a large team.<br> Direct access to leadership — Work closely with the MD/CEO on commercial decisions, financial strategy, and business planning.<br> Growth with the business — As ITHR expands, the finance function grows with it; opportunity to build and lead a team over time.<br> Stable, established company — Join a business with a real customer base, recurring revenue, and a clear growth trajectory in a high-demand sector.<br> Culture — A professional, no-nonsense team that values accuracy, ownership, and getting things right.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position based in Abu Dhabi</p><br><p><b>CONTEXT &amp; ENVIRONMENT</b></p><br><p>Reporting to the Boutique Director, you will be responsible for the Client Marketing in order to increase knowledge and develop our clients.&nbsp;With strong ownership skills, you will contribute to the excellence of the client experience and to the boutique’s influence both within the boutique and externally.</p><br><p><b>KEY PARTNERS&nbsp; </b></p><br><p>Boutique Director; Sales Managers; Learning Manager; Fashion Advisors; Europe and Middle East CRM and Marketing teams.</p><br><p><b>IN THIS METIER, WE ARE ENERGISED BY</b></p><br><p><u>Increasing knowledge and developing our clients</u></p><br><ul><li>Set up and monitor client analysis on a regular basis.</li><li>Ensure the quality of the client database (capture, cleansing, extracting data).</li><li>Regularly report to Boutique Director on the results of the Marketing activity and the clients of the boutique as well as share knowledge on competitors, trends within the activity and clients and luxury retail in general.</li><li>Transform complex data into compelling PowerPoint reports and visual insights, while leveraging strategic thinking to drive clienteling objectives strategies.</li></ul><p><u>Developing marketing activities in the boutique</u></p><br><ul><li>Set the yearly CRM Objectives with the Boutique Director in coordination with the CRM &amp; Digital team and implement action plans.</li><li>Follow the individual performance with each Fashion Advisor.</li><li>Share the CRM tools with the team and implement the appropriate guidelines.</li><li>Ensure the implementation and compliance with Boutique procedures.</li></ul><p><u>Monitoring and driving the client experience</u></p><br><ul><li>Ensure that the sales team understands and deploys the House's strategy being the Ultimate House of Luxury.</li><li>Support the Learning Manager and Boutique Director on ways to improve the Client Experience in the boutique and motivate the sales team towards the achievement of client experience.</li><li>Coordinate and follow up on client complaints and create the relevant action plan to improve service level where needed.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Organize and coordinate personalized services and experiences such as clients birthdays, clients gifts, events, fashion shows, local treatments and private appointments&nbsp;based on client segment and potential.</li><li>Initiate the improvement and launch of new in-store services and manages existing tools.</li></ul><p><u>Supporting events</u></p><br><ul><li>Be the main point of contact of the Fashion team Middle East and India for the orchestration of the organization of events in the Boutique.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Make a quantitative and qualitative follow-up of the feedback of client events.</li><li>Be the Ambassador of the Boutique to clients through a personalized welcome during client events, appointments and to external bodies in the luxury,&nbsp;retail&nbsp;and fashion sector.</li></ul><p><b>HOW WE CREATE IMPACT</b></p><br><ul><li>Adapt and implement the marketing strategy within the boutique, in close partnership with the Boutique Management and the Regional Marketing team.</li><li>Support and empower Fashion Advisors to use CRM and digital tools to create meaningful and personalized relationships with clients.</li><li>Analyze data to deepen client knowledge, define clienteling objectives, and implement action plans to grow client engagement and retention.</li></ul><p><b>KEY COMPETENCIES &amp; REQUIREMENTS</b></p><br><ul><li>You have 5 years of experience in operational marketing, CRM and/or client experience projects preferably in fashion Retail or any other luxury environment.</li><li>You have a deep understanding of the local market with fashion sensitivity.</li><li>Your leadership, strong communications skills, attention to details combined with your excellent analytical mindset and organizational skills will be key to succeed in this position.</li><li>English is a must, Arabic is a plus.</li></ul> </div>

The Watch Manager will be Responsible for the management and performance of his watch (shift) in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks. Act as the Fire and Rescue SME to the contract management as required.<br><br>Key Accountabilities Assumes the role of Incident Commander. Leads/Manages the crew of his assigned vehicle(s) or equipment(s) in the performance of all firefighting, rescue or other required duties. Leads/Manages the crews of all assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties during a multiple vehicle deployment incident. Directs the positioning of vehicles, the deployment of crews and equipment and manages tasks in response to emergency incidents. Responsible for operation of his/her vehicle radio communications and for coordination with other emergency services vehicles. Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information. Supervises the vehicle replenishment of water and agent/media tanks. Ensures the ongoing fire training of RFFS and ADF base personnel as required. Manages the assignment of RFFS personnel vehicle manning and general watch/shift duties, inclusive of rostering support. Coordinates planned and unplanned maintenance of Life Support, vehicles, and ancillary equipment. Conducts periodic tests, inspections, drills and exercises to ensure complete operational capability and readiness of the Rescue & Firefighting Service Manages the daily operational serviceability, vehicle and equipment checks. Reports vehicle and equipment status including defects requiring attention to Fire and Security Manager. Ensures all entries in station logbooks are correctly filed including the recording of standbys, crashes, fires, RTAs and all other incidents requiring RFFS personnel and/or equipment are entered into the incident log Supervises the management of daily station duties to maintain a clean and safe working environment. Contributes to and provides SME advise to the development of Standard operating Procedures, Work Instruction and other fire service documentation. Assists in the compilation of, or creates, required information for reporting purposes. Performs any other role associated duties as required and assigned by their line management.<br><br>Specific Requirements Essential Technical and Professional Skills Five to Ten (5-10) years’ experience in fire/rescue services including five (5) years in a supervisory position at an ICAO Category six (6) airfield or above. At least three (3) of the last five (5) years must have been spent in an equivalent position. Additional fire/rescue work experience may be substituted for up to two (2) years formal education in the ratio of two (2) years’ experience to one (1) years education. Must be from a Five Eyes Alliance nation. Military firefighting experience (Desirable) Other - Valid heavy vehicle operator license in country of origin and ability to obtain equivalent in the United Arab Emirates. Knowledge Languages – English Oral/Written (Essential), Arabic (Desirable). Proficient in Microsoft Office Qualifications Twelve (12) years formal education. University Degree in a fire/rescue related subject (Desirable). Specialized Qualifications – Applicants shall be certified competent in role and qualified to a minimum of: 111604 AIRFIELD FIRE CONTROLLERNationals of the FVEY (Australia, New Zealand, UK, US, Canada) countries without the above, shall possess fire and rescue qualifications at least equal to the below:ICAO Supervisor/Watch Commander NFPA 1002 Fire Apparatus, Driver/Operator NFPA 1003 Airport Firefighter NFPA 472/1072 HAZMAT First Responder Technician Level NFPA 1041 Fire Instructor IINFPA 1021 Fire Officer IIIncident Command (Essential) First Aid/Basic Life Support Certification (Essential) Certified ‘Medically Fit’ for the role. Formal training and assessment qualifications.

Company Description Engineering is an Istanbul-based organization focused on delivering high-quality engineering solutions and services. The company operates in a dynamic environment that values innovation, problem-solving, and practical application of technical expertise. Team members collaborate closely to design, implement, and improve systems and processes that support clients and internal operations. The culture emphasizes accountability, continuous learning, and operational excellence. This environment offers professionals the opportunity to take ownership of projects and contribute directly to the company’s growth and strategic direction.<br>Role Description The Owner role is a full-time, on-site position based in Istanbul, responsible for overseeing overall business operations, strategy, and growth for the engineering organization. Day-to-day tasks include setting business objectives, managing budgets and resources, and making key decisions related to services, clients, and partnerships. The Owner supervises core functions such as engineering, finance, and administration, ensuring that projects are delivered on time, within scope, and at high quality standards. This role involves engaging with clients and stakeholders, negotiating contracts, and identifying new market opportunities to expand the company’s presence. The Owner is also expected to build and support a strong team culture, mentor leaders, and implement processes that promote efficiency, safety, and compliance with local regulations.<br>Qualifications<br> Strong background in engineering or a related technical field, with proven experience leading projects or technical teams. Demonstrated business management skills, including budgeting, strategic planning, and operational oversight. Experience in client relationship management, contract negotiation, and stakeholder communication. Ability to build, lead, and develop diverse teams, fostering a collaborative and inclusive work environment. Excellent analytical, problem-solving, and decision-making abilities, with a focus on practical and sustainable solutions. Strong written and verbal communication skills in English; proficiency in Turkish is highly beneficial. Comfort working on-site in Istanbul and engaging directly with local partners, suppliers, and regulatory bodies. Bachelor’s degree or higher in Engineering, Business Administration, or a related discipline; entrepreneurial experience is a plus.

Company Description Engineering is an Istanbul-based organization focused on delivering high-quality engineering solutions and services. The company operates in a dynamic environment that values innovation, problem-solving, and practical application of technical expertise. Team members collaborate closely to design, implement, and improve systems and processes that support clients and internal operations. The culture emphasizes accountability, continuous learning, and operational excellence. This environment offers professionals the opportunity to take ownership of projects and contribute directly to the company’s growth and strategic direction.<br>Role Description The Owner role is a full-time, on-site position based in Istanbul, responsible for overseeing overall business operations, strategy, and growth for the engineering organization. Day-to-day tasks include setting business objectives, managing budgets and resources, and making key decisions related to services, clients, and partnerships. The Owner supervises core functions such as engineering, finance, and administration, ensuring that projects are delivered on time, within scope, and at high quality standards. This role involves engaging with clients and stakeholders, negotiating contracts, and identifying new market opportunities to expand the company’s presence. The Owner is also expected to build and support a strong team culture, mentor leaders, and implement processes that promote efficiency, safety, and compliance with local regulations.<br>Qualifications<br> Strong background in engineering or a related technical field, with proven experience leading projects or technical teams. Demonstrated business management skills, including budgeting, strategic planning, and operational oversight. Experience in client relationship management, contract negotiation, and stakeholder communication. Ability to build, lead, and develop diverse teams, fostering a collaborative and inclusive work environment. Excellent analytical, problem-solving, and decision-making abilities, with a focus on practical and sustainable solutions. Strong written and verbal communication skills in English; proficiency in Turkish is highly beneficial. Comfort working on-site in Istanbul and engaging directly with local partners, suppliers, and regulatory bodies. Bachelor’s degree or higher in Engineering, Business Administration, or a related discipline; entrepreneurial experience is a plus.

<p><strong>Objective:</strong></p><p>The Sr. Manager Category is responsible for formulating and executing end-to-end category strategies across buying, pricing, assortment, and inventory planning, while leading a high-performing team of merchandisers and category managers. The role ensures alignment with business objectives, drives revenue and margin growth, and serves as a key interface with brand partners, suppliers, and internal stakeholders.</p><p><strong>Key Responsibility:</strong></p><p>Category Strategy & Business Planning</p><ul><li>Define and implement long-term category strategies in line with overall commercial goals and consumer trends.</li><li>Drive the annual business planning process for the category, including sales, margin, assortment, and promotional targets.</li><li>Identify whitespace opportunities, assortment gaps, and initiatives to enhance customer value propositions.</li><li>Conduct periodic SWOT analysis, competitor benchmarking, and market scans to guide decision-making.</li></ul><p>Buying, Vendor & Brand Management</p><ul><li>Oversee the category buying lifecycle, ensuring timely product selections, order placements, and range architecture.</li><li>Negotiate directly with key vendors and principals to secure optimal pricing, margins, and exclusive collections.</li><li>Ensure adherence to sourcing, quality, compliance, and ethical standards across all vendor interactions.</li><li>Act as the primary commercial interface for brand partners, facilitating alignment on merchandising and sales objectives.</li></ul><p>Merchandising & Inventory Optimization</p><ul><li>Lead the merchandising function for the category, focusing on effective in-store and online product presentation.</li><li>Establish demand forecasting, open-to-buy planning, and replenishment parameters to balance stock health.</li><li>Monitor category sell-through, stock ageing, and markdown strategies to protect margin and reduce inventory risk.</li><li>Coordinate closely with supply chain and logistics teams to ensure timely product availability and flow.</li></ul><p>Performance Management & Reporting</p><ul><li>Track and analyze key category KPIs including sales, gross margin, contribution, stock turns, and GMROI.</li><li>Develop actionable insights and dashboards to guide tactical decisions and executive reporting.</li><li>Lead monthly and quarterly reviews with business heads and brand leadership to assess performance and course correct.</li></ul><p>Team Development & Cross-functional Collaboration</p><ul><li>Lead and mentor a team of Category Managers, Merchandisers, and Analysts, promoting a culture of accountability and growth.</li><li>Drive cross-functional collaboration with Marketing, Operations, Finance, and Visual Merchandising to execute category plans effectively.</li><li>Facilitate training, knowledge sharing, and succession planning to build bench strength within the category team.</li></ul><p><strong>Desired Experience:</strong></p><ul><li>12–15 years of progressive experience in category management, buying, or merchandising within the retail or fashion industry.</li><li>Minimum 5 years in a managerial capacity, leading cross-functional teams and delivering strategic business outcomes.</li><li>Proven success in managing category P&L, assortment strategies, pricing decisions, and vendor partnerships.</li><li>Strong expertise in inventory management, stock planning, and data-driven decision-making.</li><li>Demonstrated ability to negotiate with international and regional vendors, brand principals, and suppliers.</li><li>Bachelor’s degree in Business, Retail Management, or related field; MBA preferred.</li></ul>

Role Description The Director Talent Acquisition is a part-time, remote role responsible for leading and executing the firm’s overall talent acquisition strategy. This role oversees the full recruitment lifecycle, from workforce planning and role scoping to candidate sourcing, assessment, and hiring decisions. Day-to-day responsibilities include partnering with leadership to understand staffing needs, designing and managing recruiting processes, and ensuring a positive candidate experience. The Director will also shape and promote the employer brand, develop pipelines for legal and administrative talent, and maintain compliant, inclusive hiring practices. In addition, this role monitors talent market trends, reports on recruiting metrics, and recommends improvements to support sustainable growth and retention. Qualifications Candidates should possess skills in Full-life Cycle Recruiting and Hiring, including job definition, sourcing, interviewing, selection, and offer management. Candidates should possess skills in Employer Branding, including developing and promoting a compelling, inclusive value proposition to attract diverse talent. Candidates should possess skills in Workforce Planning, including forecasting talent needs and aligning hiring plans with organizational strategy. Candidates should possess skills in Global Talent Acquisition, including navigating cross-border hiring practices and diverse talent markets. Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership. Experience developing structured, fair, and non-discriminatory selection processes and using data to inform talent decisions. Background in legal, professional services, or corporate environments is beneficial, with familiarity in relevant labor and employment regulations. Bachelor’s degree in Human Resources, Business, Law, or a related field, or equivalent practical experience in senior talent acquisition roles.

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced customer experience managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for customer experience managers with 4+ years leading customer success or support operations teams to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: customer health-score dashboards, renewal risk scorecards, quarterly business review decks, escalation runbooks, onboarding and adoption playbooks, and voice-of-customer synthesis briefs.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced support operations managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for support operations managers with 4+ years leading customer success or support operations teams to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: customer health-score dashboards, renewal risk scorecards, quarterly business review decks, escalation runbooks, onboarding and adoption playbooks, and voice-of-customer synthesis briefs.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced customer success managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for customer success managers with 4+ years leading customer success or support operations teams to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: customer health-score dashboards, renewal risk scorecards, quarterly business review decks, escalation runbooks, onboarding and adoption playbooks, and voice-of-customer synthesis briefs.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years owning customer success or support operations for a B2B Saa S or services organization, including ownership of health-score models and renewal forecasting Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail