Maintenance Manager Jobs in UAE

Job Description<br><br>Synopsis<br><br>Reporting to the Head of Offer, the Project Manager – Offer Management is responsible for the end-to-end delivery of technology projects across the Offer portfolio, including Revenue Management, Pricing, Network Planning, and Ancillaries. The role ensures projects are delivered on time, within budget, and to the required quality standards while driving measurable business value.<br><br>Working within the PMO governance framework, the Project Manager will collaborate closely with commercial, distribution, and technology stakeholders, acting as the key liaison across teams and third-party partners. Given the portfolio's reliance on core airline systems, strong hands-on expertise in the Amadeus Altéa PSS ecosystem is essential.<br><br>Accountabilities<br><br>Lead the successful delivery of one or more projects within scope, budget, timeline, and quality objectives. Drive benefits realisation and business value from project outcomes. Develop and maintain integrated project plans aligned to business objectives. Lead requirements, scoping, and solution-definition activities in partnership with business and technology teams. Manage initiatives involving Amadeus Altéa PSS and adjacent offer, retailing, and distribution platforms. Evaluate and address complex project risks and issues accurately and objectively. Build and maintain effective stakeholder relationships across multiple business functions. Ensure timely and accurate project communications, governance updates, and reporting. Manage project scope, change control, risks, dependencies, assumptions, and issues. Oversee project financials and identify opportunities to improve delivery efficiency. Provide regular project and portfolio reporting in line with PMO standards. Partner with internal teams, vendors, and Amadeus to ensure successful delivery outcomes. Support post-implementation activities, including lessons learned, project closure, and benefits tracking. <br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or a related discipline. Minimum 5+ years of project management experience delivering complex technology and business transformation programmes. Experience within an airline, travel technology, or aviation environment, with exposure to Revenue Management, Pricing, Network Planning, Ancillary Products, or Airline Retailing systems. Mandatory: Strong hands-on experience delivering projects within the Amadeus Altéa PSS ecosystem (Reservations, Inventory, Departure Control) and related commercial platforms. Experience managing Amadeus and third-party vendors as delivery partners. Knowledge of modern airline retailing concepts, including NDC, Offer & Order Management, is advantageous. Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders. Strong analytical, planning, and organisational skills with an ability to manage competing demands PMP, PRINCE2, or equivalent project management certification is preferred. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

Company Description Digi Tax is an e-invoicing service provider licensed by tax authorities in multiple markets to deliver seamless, compliant invoicing solutions for businesses of all sizes. The platform enables organizations to generate and transmit e-invoices and meet complex reporting requirements from a single, integrated system. Built for reliability and scalability, Digi Tax supports fast-growing, digital-first enterprises operating in highly regulated environments. By automating compliance workflows, the company helps clients save time, reduce errors, and maintain focus on growth while keeping pace with evolving tax mandates.<br>Role Description The Partnerships Manager is a full-time, on-site role based in the United Arab Emirates. This role involves identifying, developing, and managing strategic partnerships with key stakeholders, including technology providers, enterprise clients, and channel partners. The Partnerships Manager will own the end-to-end partner lifecycle: sourcing opportunities, negotiating agreements, coordinating onboarding, and tracking joint performance. Day-to-day responsibilities include collaborating with sales and product teams to design partner propositions, maintaining strong account relationships, resolving partner issues, and preparing regular performance and pipeline reports. The role also involves market research, competitive analysis, and participation in industry events to expand Digi Tax’s partner ecosystem and enhance revenue and market presence.<br>Qualifications<br>Must-Have Requirements (Please do not apply unless you meet all of the below)<br>Proven strategic partnerships leader with 5–7+ years of experience, including at least 3 years dedicated to building and scaling strategic partnerships within the UAE. Demonstrated success in creating partnership ecosystems from scratch that generate measurable revenue, customer acquisition, and long-term business growth. Strong existing network across the UAE with the ability to quickly establish commercial relationships with Government and semi-government entities, Tax consultants and accounting firms, Law firms, ERP providers and System Integrators, Marketplaces and e Commerce platforms, Fin Techs and payment gateways, Banks and financial institutions,Telecom providers Business councils, chambers of commerce, and free zones Proven experience designing and executing a partnership strategy and roadmap, including identifying priority partner segments, defining partnership models, and building scalable engagement programs. Ability to define, implement, and continuously optimize partnership KPIs, including sourced pipeline, influenced revenue, partner activation, joint marketing activities, partner engagement, certifications, referrals, and ROI. Demonstrated ability to negotiate and close strategic commercial agreements that create long-term value for both organizations. Strong commercial mindset with a track record of driving organic growth through indirect sales channels and strategic alliances. Comfortable operating in a fast-paced, high-growth environment with ambitious targets and measurable outcomes.<br>Preferred Qualifications<br>Strong account management and stakeholder engagement skills, with the ability to nurture executive relationships and maximize partner success. Excellent communication, presentation, negotiation, and influencing skills, with confidence engaging C-level executives and senior government stakeholders. Strong analytical and commercial acumen, with experience measuring partnership performance, forecasting pipeline, and making data-driven decisions. Previous experience within B2B Saa S, Fin Tech, Tax Technology, Regulatory Technology, ERP, or enterprise software environments is highly desirable. Ability to work cross-functionally with Sales, Marketing, Product, Customer Success, Operations, and Executive Leadership to build successful go-to-market initiatives. Experience developing partner enablement programs, joint go-to-market plans, co-marketing campaigns, incentive structures, and executive business reviews. Bachelor's degree in Business, Marketing, Economics, Engineering, or a related discipline. An MBA or relevant professional certifications are considered an advantage. Professional proficiency in English is essential. Arabic is a strong advantage, and additional regional languages are a plus.

About the Role As Kamel Pay scales across multiple products and into new geographies, we are looking for a Product Manager. Arabic fluency is a non-negotiable requirement for this role given the nature of our current projects and the markets we serve. You will sit across all Kamel Pay products and work closely with our commercial, sales, operations, and customer-facing teams alongside the product and engineering organisation. In addition to your core product responsibilities, you will support Arabic-language sales discovery calls and government-facing meetings. You will report directly to the Chief Technology and Product Officer and work closely with department heads across Sales, VAS, Operations, Customer Support, Compliance, Marketing and Engineering.<br>What You Will DoProduct Management• Own product requirements and priorities, with particular attention to Arabic-language market needs.• Work with the BA team and engineering to define, scope, and ship product improvements across Kamel Pay's payroll, prepaid card, and payments suite.• Conduct structured product discovery — customer interviews, competitor research, and market mapping — independently.• Translate feedback from front-line teams and clients into structured product briefs and backlog items.• Identify patterns across products and surface them as candidate roadmap items for engineering teams. Arabic-Language & Commercial Support• Support Arabic-language sales discovery calls and government-facing meetings, acting as the product voice in the room.• Communicate product capabilities, use cases, and integration pathways fluently in Arabic to government entities and enterprise clients.• Help translate requirements gathered in Arabic into structured briefs for internal teams.<br>Cross-Functional Coordination• Embed across UAE teams — attend Sales pipeline reviews, VAS briefings, Operations standups, Customer Support escalation meetings, and partner sync calls.• Capture, log, and structure product feedback, feature requests, and operational pain points from front-line teams.• Deliver regular written summaries to the CTPO covering top themes, urgent escalations, and emerging client needs.• Support partner and government meetings by attending, taking structured notes, and ensuring follow-ups are tracked and closed.<br>What You Bring Required• Arabic — native or fully fluent (written and spoken). This is non-negotiable.• English — working proficiency required alongside Arabic.• 4–6 years of relevant experience in product management, fintech, banking, payments, or B2B Saa S.• Strong written communicator — you can summarise a 60-minute meeting into a concise note that captures the signal.• High product and technical literacy — you can follow a transaction flow, read API documentation, and explain technical concepts to non-technical colleagues.• Comfortable operating in a fast-moving startup environment across multiple workstreams simultaneously. Strongly Preferred• Working knowledge of the UAE financial services ecosystem — banks, processors, regulators, government entities.• Experience working with or selling to government entities or semi-government bodies in the UAE.• Familiarity with payroll, prepaid cards, expense management, or remittance products.• Prior experience in a regulated environment (fintech, banking, payments, or insurance).<br>What This Role Is Not To be clear about scope, this role is intentionally focused. You will not be:• A salesperson — you will not own pipeline or close deals.• A product operations coordinator — you will own product decisions, not just relay them.• A Customer Success Manager — you will not own commercial relationships with banks or processors.• An end-user customer support agent — you will not handle worker or cardholder complaints directly. You are the Arabic-fluent product leader who connects our market ambitions to the product organisation.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.

About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.

JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon UAE most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br> <br> A successful VM will be able to: <br> - Act as the ‘business owner’ for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)<br> - Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments<br> - Maximize Amazon’s business profitability and selection expansion opportunities<br> - Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience<br> - Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds<br> - Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies<br> - Coordinate cross-functional teams, and communicate with internal and external stakeholder, while meeting tight deadlines<br> - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets<br>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon.com most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br>- 3+ years of with Excel experience<br>- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience<br>- Bachelor's degree, or 3+ years of professional or military experience<br>- Experience with financial analysis and P&amp;L ownership<br>- Experience managing large data sets and utilizing to drive performance and process improvements<br>- Experience in vendor negotiations, pricing and promotion, inventory management, and product development<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

We are currently looking for a Venture Development Manager to support a key initiative within the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) on a 12-month freelance contract.<br>DCT Abu Dhabi is the government entity responsible for driving the sustainable growth of Abu Dhabi’s culture and tourism sectors, playing a central role in positioning the emirate as a global hub for culture, creativity, and tourism.<br>This role sits within a high-impact program focused on strengthening Abu Dhabi’s gaming ecosystem by supporting the development of early-stage ventures and founder communities. The successful candidate will help design and scale incubation and acceleration programs, as well as establish dedicated pathways to support Emirati entrepreneurs in creating and growing original gaming IP.<br>Key Responsibilities<br>Incubator Design & Implementation Lead the design and rollout of an early-stage incubation program that supports founders from concept through prototype and product-market fit Assess delivery options, including integration with existing platforms, standalone incubators, and international partnerships, and develop supporting business cases Design program components, including founder support, product development resources, grants, and launch and follow-on pathways Drive implementation, partner coordination, and reporting activities Support team build-out and scaling of the platform<br>Acceleration Track Set-UpLead the design and launch of a gaming acceleration track that supports studios from prototype to commercial scale, market launch, and follow-on funding Define the program model, including cohort structure, intake criteria, in-kind support, mentorship, and targeted investment mechanisms Evaluate build-versus-partner approaches and define operating models accordingly Source, assess, and select delivery partners and operators, establishing mandates, economics, and success metrics Lead founder sourcing, selection, onboarding, and performance management across cohorts<br>Emirati Development Program Lead the setup of a dedicated pathway for Emirati-led ventures to create, launch, and scale original gaming IPDesign program components, including grants, mentorship, milestone-based support, and access to publishers, investors, and international showcases Manage applicant sourcing, selection, and milestone governance, linking funding to clearly defined progress gates Build founder pipelines through universities, creator communities, and ecosystem partners Represent the program to key stakeholders and partners<br><br>Requirements6–8 years of experience within fast paced ecosystem and proven internal promotions Manager level within MBB or an equivalent top-tier strategy firm Direct hands-on experience with early-stage ventures, including incubation, acceleration, venture building, or corporate venture capital Proven experience designing and delivering founder-support initiatives or venture development programs<br><br>Core Capabilities Strong structuring and problem-solving skills, with the ability to translate ambiguous mandates into actionable plans, operating models, and business cases Proven capability to design and stand-up new programs and initiatives end-to-end Ability to independently lead workstreams and drive execution Strong stakeholder management and communication skills Strong working knowledge of AI tools and their application to strategy, investment evaluation, and project management Ability to engage credibly with founders, delivery partners, and senior stakeholders Excellent presentation and project management capabilities<br><br>Contract Duration12-month contract<br><br>Location Abu Dhabi, United Arab Emirates<br>Interested candidates are welcome to apply or share their CV for consideration.

Hiring for Service Sales Manager Heat Exchanger & Cooler Refurbishment1. Position Summary The Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of heat transfer equipment. This role requires a unique blend of technical expertise, commercial acumen, and strong client relationship management skills. The focus is on securing new business and managing existing long-term service contracts (LTSAs) for both workshop and on-site refurbishment services, particularly within the demanding environment of industrial shutdowns. The ideal candidate must be a highly experienced Mechanical Engineer with a proven track record in technical sales within the servicing industry, possessing deep technical knowledge of relevant industry standards and a strong commitment to safety and quality.2. Key Responsibilities Sales & Business Development•Develop and execute a strategic sales plan to achieve and exceed revenue targets for the service division.•Identify, qualify, and secure new service and refurbishment contracts for a comprehensive range of heat transfer equipment, including:◦Shell & Tube Heat Exchangers◦Plate Heat Exchangers◦Fin Fan Air Coolers◦Condensers◦Marine Coolers◦Evaporators•Focus on securing and managing service work in both the workshop environment and on-site during industrial shutdowns (turnarounds). Commercial & Contract Management•Lead the negotiation, execution, and management of long-term service contracts (LTSAs) with key clients in the refinery, petrochemical, and power sectors.•Prepare detailed, technically sound commercial proposals, tenders, and quotations, ensuring profitability and alignment with client needs.•Monitor market trends, competitor activities, and customer needs to identify new service opportunities and inform pricing strategies. Technical Sales Support & Compliance•Act as the primary technical and commercial point of contact for clients, leveraging a sound knowledge of ASME and TEMA standards to propose optimal repair and refurbishment solutions.•Collaborate closely with the Service Operations team to ensure seamless project handover and client satisfaction.•Ensure all commercial activities and proposed service scopes adhere to client-specific and refinery HSE requirements.•Conduct technical presentations and client meetings to articulate the value proposition of the company's service offerings. Client Relationship Management•Build and maintain strong, long-lasting relationships with key decision-makers and procurement teams at client organizations.•Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales follow-up.3. Required Qualifications Education- Graduate in Mechanical Engineering Experience Minimum 10 Years Proven experience in technical sales, business development, and commercial management within the service, repair, or refurbishment industry, specifically for heat transfer or related industrial equipment. Technical Knowledge Expert Level Sound, demonstrable knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R, C, and B). Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround logistics.<br><br>4. Skills and Competencies•Exceptional sales, negotiation, and commercial closing skills.•Strong technical aptitude combined with excellent business development capabilities.•Superior communication, presentation, and client-facing skills.•Proficiency in CRM software and sales pipeline management.•Willingness to travel extensively to meet clients and support sales activities<br>.

Hiring for Service Sales Manager Heat Exchanger & Cooler Refurbishment1. Position Summary The Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of heat transfer equipment. This role requires a unique blend of technical expertise, commercial acumen, and strong client relationship management skills. The focus is on securing new business and managing existing long-term service contracts (LTSAs) for both workshop and on-site refurbishment services, particularly within the demanding environment of industrial shutdowns. The ideal candidate must be a highly experienced Mechanical Engineer with a proven track record in technical sales within the servicing industry, possessing deep technical knowledge of relevant industry standards and a strong commitment to safety and quality.2. Key Responsibilities Sales & Business Development•Develop and execute a strategic sales plan to achieve and exceed revenue targets for the service division.•Identify, qualify, and secure new service and refurbishment contracts for a comprehensive range of heat transfer equipment, including:◦Shell & Tube Heat Exchangers◦Plate Heat Exchangers◦Fin Fan Air Coolers◦Condensers◦Marine Coolers◦Evaporators•Focus on securing and managing service work in both the workshop environment and on-site during industrial shutdowns (turnarounds). Commercial & Contract Management•Lead the negotiation, execution, and management of long-term service contracts (LTSAs) with key clients in the refinery, petrochemical, and power sectors.•Prepare detailed, technically sound commercial proposals, tenders, and quotations, ensuring profitability and alignment with client needs.•Monitor market trends, competitor activities, and customer needs to identify new service opportunities and inform pricing strategies. Technical Sales Support & Compliance•Act as the primary technical and commercial point of contact for clients, leveraging a sound knowledge of ASME and TEMA standards to propose optimal repair and refurbishment solutions.•Collaborate closely with the Service Operations team to ensure seamless project handover and client satisfaction.•Ensure all commercial activities and proposed service scopes adhere to client-specific and refinery HSE requirements.•Conduct technical presentations and client meetings to articulate the value proposition of the company's service offerings. Client Relationship Management•Build and maintain strong, long-lasting relationships with key decision-makers and procurement teams at client organizations.•Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales follow-up.3. Required Qualifications Education- Graduate in Mechanical Engineering Experience Minimum 10 Years Proven experience in technical sales, business development, and commercial management within the service, repair, or refurbishment industry, specifically for heat transfer or related industrial equipment. Technical Knowledge Expert Level Sound, demonstrable knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R, C, and B). Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround logistics.<br><br>4. Skills and Competencies•Exceptional sales, negotiation, and commercial closing skills.•Strong technical aptitude combined with excellent business development capabilities.•Superior communication, presentation, and client-facing skills.•Proficiency in CRM software and sales pipeline management.•Willingness to travel extensively to meet clients and support sales activities<br>.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery.<br> We are committed to providing customers a seamless, safe, and efficient service.<br> We offer prescription medications, over-the-counter products, and personalised healthcare services.<br> Role Overview We are looking for a dedicated and motivated Digital Marketing Manager join our ever-growing team.<br> The ideal candidate will work closely with multiple teams across the business to build and execute strong digital marketing strategies across a variety of channels.<br> In this role, you will be responsible for managing and growing multiple brands across the UK, Amsterdam, USA and Dubai, all operating under the same holding group.<br> You will play a key part in increasing brand awareness, driving customer acquisition, and analysing the effectiveness of campaigns to optimise performance and overall success What We Offer Competitive Salary Employee Discounts on Healthcare Products Professional Development Opportunities A Friendly and Inclusive Team Culture Experience Required: Minimum 5 years in E-commerce (including 2+ years strictly in hands-on Google/Meta ads and Shopify platform marketing).<br> We are seeking a results-driven Digital Marketing Manager to lead user acquisition and e-commerce revenue growth.<br> This role sits at the intersection of performance marketing and platform partnerships.<br> You will own the full-funnel strategy across Google Ads, Meta Ads, and Shopify Advertising, driving user acquisition and scaling our direct-to-consumer (DTC) e-commerce presence on an international scale.<br> Paid Media &amp; Advertising (Google &amp; Meta) Plan, execute, and optimize end-to-end digital ad campaigns via Google Ads (Search, Display, Shopping, YouTube) and Meta Ads (Facebook/Instagram) to maximize ROAS and minimize CPA.<br> Manage daily advertising budgets and execute rigorous A/B testing on ad copy, audiences, and landing page creatives.<br> Shopify Advertising &amp; Growth Develop and manage Shopify ad campaigns (Shop Ads, App Store ads, and marketplace placements) to build brand awareness, drive targeted traffic, and boost store subscriptions.<br> Collaborate with Shopify’s ecosystem and partnership networks to align performance campaigns with global retail trends and shopping events.<br> E-commerce Strategy &amp; Analytics Drive online sales optimization by tracking the end-to-end conversion funnel.<br> Utilize e-commerce metrics (CAC, LTV, ROI) and web analytics (Google Analytics 4, Shopify dashboards) to generate weekly performance reports and actionable insights.<br> E-commerce Focus: 100% of your career experience must be within the E-commerce or online consumer tech/retail sectors.<br> Platform Expertise: 2+ years of highly specialized, daily management of Google Ads and Meta Ads.<br> Shopify Experience: Demonstrated success planning or executing campaigns directly within the Shopify Ads platform and ecosystem.<br> Data-Driven: Proficiency in setting up UTMs, tracking pixels, and analyzing data to refine marketing strategies.<br> Education: Bachelor’s degree in Marketing, Business, or a related field.<br> Market Focus: Deep understanding of global e-commerce landscapes, digital consumer behaviors, and cross-border marketing trends.<br> Remote Ready: Proven ability to work independently across time zones with strong written and verbal English communication skills.<br> Location: 100% Remote (Global) | Optional Hybrid/On-site for Dubai-based candidates.<br> This is a fully remote global position.<br> However, candidates residing in Dubai have the option to work directly from our physical office space.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Kaizen Kaizen is a leading property and asset management company based in Dubai, dedicated to delivering exceptional value, operational excellence, and sustainable growth for real estate assets across the region.<br> Guided by the philosophy of Kaizen — continuous improvement — we manage residential, commercial, and mixed-use properties, ensuring high standards of service, asset performance, and client satisfaction.<br> Our success is built on our people, and we are now looking for an experienced HR Manager to lead our human resources function and support our growing business.<br> Role Overview As the HR Manager, you will be responsible for overseeing all aspects of human resources management, from talent acquisition and employee relations to performance management, compensation &amp; benefits, and compliance with local labor laws.<br> You will play a strategic role in aligning HR practices with our business goals, fostering a positive work culture, and ensuring that our team remains engaged, skilled, and motivated.<br> Your deep understanding of the Dubai employment landscape and labor regulations will be essential in ensuring smooth operations and legal compliance across all HR activities.<br> Key Responsibilities Develop, implement, and update HR policies, procedures, and workflows in line with UAE labor laws, Dubai regulations, and company objectives.<br> Lead and oversee the end-to-end recruitment function, driving data-driven reporting and continuous process improvement.<br> Lead and oversee the employee onboarding function, ensuring a seamless experience through structured reporting and ongoing improvements.<br> Lead compensation, benefits, payroll support, leave management, and end-of-service benefits in compliance with local regulations and company policies.<br> Own and manage the HR and office operations budget, including licensing renewals and compliance tracking.<br> Manage employee relations: address grievances, resolve conflicts, conduct disciplinary proceedings, and ensure fair and consistent treatment of all staff.<br> Oversee performance management processes — goal setting, appraisals, feedback, and development plans — to drive individual and organizational performance.<br> Ensure full compliance with UAE Labor Law, Dubai HR regulations, visa processing, labor cards, health insurance, and other statutory requirements.<br> Maintain accurate employee records, reports, and HR databases, ensuring confidentiality and data protection.<br> Contribute to organizational development, culture building, and employee engagement initiatives to enhance retention and productivity.<br> Act as a strategic partner to leadership, providing insights and recommendations on workforce planning, organizational structure, and people-related matters.<br> What We Offer: Competitive salary package aligned with Dubai market standards.<br> Comprehensive benefits including health insurance, annual flight tickets, and leave benefits.<br> Opportunities for professional growth and career advancement within a growing company.<br> A supportive, collaborative work environment focused on continuous improvement and excellence.<br> Bachelor’s degree in Human Resources Management, Business Administration, or a related field; Master’s degree or professional HR certification (e.<br>g., CIPD, SHRM) is highly preferred.<br> 10+ years of progressive experience in human resources, with a proven track record working within the Dubai market.<br> Prior experience in the property, real estate, or asset management industry is a strong advantage.<br> In-depth knowledge of UAE Labor Law, Dubai government regulations, immigration processes, and local HR practices.<br> Strong expertise in recruitment, employee relations, compensation &amp; benefits, and performance management.<br> Excellent command of written and spoken English; proficiency in Arabic is an added advantage.<br> Strong leadership, interpersonal, and communication skills, with the ability to interact effectively at all levels.<br> Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.<br> Proficiency in HR software and MS Office applications.<br></span> </div>