Operation Manager Jobs in UAE

About AG MENA<br>AG MENA is a Dubai-based private client advisory and corporate services firm specialising in UAE business setup, international corporate structuring, citizenship and residency by investment, private banking, trusts and wealth planning.<br>We work with entrepreneurs, investors, family offices, and high-net-worth individuals from around the world, providing tailored cross-border solutions through a premium, relationship-driven approach. We're looking for an experienced Corporate Services Manager to join our growing team and play a key role in managing our corporate services operations and client relationships.<br>The Role<br>As Corporate Services Manager, you will oversee the delivery of our corporate services offering, ensuring clients receive exceptional support from onboarding through to ongoing compliance and renewals. You will manage business setup projects, coordinate banking applications, oversee compliance requirements, liaise with government authorities and strategic partners, and act as a trusted point of contact for our clients. This is an excellent opportunity for someone who enjoys ownership, thrives in a fast-paced environment, and is passionate about delivering outstanding client service.<br>Key Responsibilities<br>Manage UAE Mainland, Free Zone and Offshore company formation projects. Coordinate client onboarding, KYC and compliance procedures. Oversee licence renewals, visa renewals and ongoing corporate administration. Coordinate Corporate Tax, VAT and other regulatory compliance requirements. Manage corporate and personal banking applications. Liaise with Free Zones, government authorities, banks, accountants, legal advisers and international service providers. Maintain strong relationships with clients and external partners. Monitor outstanding invoices, renewals and payment collections. Prepare engagement letters, quotations and client documentation. Maintain accurate CRM records and operational workflows. Support AG MENA's Citizenship & Residency, Private Client and Corporate Services divisions where required. Identify opportunities to enhance the client experience and introduce additional services.<br>About You<br>We're looking for someone who has:3+ years' experience in UAE corporate services, business setup, legal, banking or professional services. Strong understanding of UAE company formation and corporate compliance. Experience managing client relationships and multiple projects simultaneously. Excellent communication and organisational skills. A proactive, solutions-driven mindset with strong attention to detail. Fluency in English (additional languages are an advantage).<br>Why Join AG MENA?<br>Work with international entrepreneurs, investors and high-net-worth individuals. Exposure to international corporate structuring, private banking and global mobility. A dynamic, entrepreneurial and collaborative working environment. Genuine opportunities for career progression and professional development. Competitive salary and performance-based incentives.<br>To apply, please send your CV to careers@ag-mena.com with the subject line Corporate Services Manager.

Project Manager – Digital Transformation (AI, Cloud & Smart City)<br><br>Location: Abu Dhabi, UAE<br><br>Experience: 8+ years<br><br>Languages: Fluent English and Chinese (Mandatory)<br><br>We are seeking an experienced Project Manager – Digital Transformation to lead complex, high-impact technology and business transformation initiatives across the UAE. The successful candidate will have a proven track record delivering large-scale digital programs involving AI, cloud, data, analytics, smart city platforms, digital government, and enterprise transformation initiatives.<br><br>This role requires a strategic delivery leader capable of operating at the intersection of business, technology, and vendor ecosystems. The ideal candidate will possess strong expertise in project governance, stakeholder management, operating model transformation, and multi-vendor program delivery within government, public sector, financial services, transportation, or large enterprise environments.<br><br>Key Responsibilities<br><br>Lead the end-to-end delivery of complex digital transformation programs from strategy through execution and implementation. Develop and manage transformation roadmaps, operating models, governance structures, and project delivery frameworks. Drive initiatives involving AI, cloud services, data platforms, analytics, automation, and smart city technologies. Establish and maintain effective project governance, reporting, risk management, and escalation processes. Act as the primary liaison between business stakeholders, technical teams, government authorities, vendors, and external partners. Manage third-party vendors and strategic partners, including contract oversight, SLA performance, KPI monitoring, and delivery assurance. Facilitate workshops, requirements gathering sessions, prioritization meetings, and executive steering committee reviews. Ensure alignment between strategic objectives, business priorities, and technology delivery outcomes. Identify, assess, and mitigate project risks while ensuring compliance with local regulations and organizational standards. Drive cross-functional collaboration across technology, operations, business, product, compliance, and external delivery teams. <br><br>Required Experience<br><br>8+ years of project or program management experience delivering technology and business transformation initiatives. Strong experience leading digital transformation projects within government, public sector, smart city, transportation, financial services, or large enterprise environments. Demonstrated experience delivering AI, cloud, data, analytics, digital platform, automation, or enterprise technology programs. Proven success managing multiple external vendors, partners, system integrators, and third-party service providers. Experience establishing governance frameworks, PMO structures, risk controls, and change management processes. Strong stakeholder management experience working with executive leadership, C-suite stakeholders, government entities, and cross-functional teams. Experience working in UAE or GCC markets is highly preferred <br><br>Senior Project Manager in Abu Dhabi, United Arab Emirates

<p>Position Title: HR Manager – Travel and Tourism Employment Type: Full Time Salary: up to 20K AED inclusive depending on experience and qualifications Job Location: Dubai About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: -Ensure full compliance with UAE labour laws, manage HR records, contracts, onboarding/offboarding, and attendance. -Lead end-to-end recruitment, build talent pipelines, and implement performance management systems with KPIs. -Identify training needs, implement programs to enhance skills, and drive employee engagement and retention initiatives. -Advise management, resolve employee issues, improve HR processes, and align HR strategy with business objectives.</p><p>Qualifications: -Open to Arabic nationality, aged 45 years old and below, with a Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. -Minimum 5 years of progressive HR experience with strong exposure to UAE labor laws, HR operations, recruitment, training, and performance management. -Proven experience in developing and implementing HR strategies, KPIs, and employee engagement programs, with proficiency in ERP, HRIS systems, MS Office, and HR reporting tools. -Ability to manage multiple priorities in a fast-paced, dynamic environment.</p>

<p>Position Title: HR Manager – Travel and Tourism Employment Type: Full Time Salary: up to 20K AED inclusive depending on experience and qualifications Job Location: Dubai About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: -Ensure full compliance with UAE labour laws, manage HR records, contracts, onboarding/offboarding, and attendance. -Lead end-to-end recruitment, build talent pipelines, and implement performance management systems with KPIs. -Identify training needs, implement programs to enhance skills, and drive employee engagement and retention initiatives. -Advise management, resolve employee issues, improve HR processes, and align HR strategy with business objectives.</p><p>Qualifications: -Open to Arabic nationality, aged 45 years old and below, with a Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. -Minimum 5 years of progressive HR experience with strong exposure to UAE labor laws, HR operations, recruitment, training, and performance management. -Proven experience in developing and implementing HR strategies, KPIs, and employee engagement programs, with proficiency in ERP, HRIS systems, MS Office, and HR reporting tools. -Ability to manage multiple priorities in a fast-paced, dynamic environment.</p>

<p>Position Title: Store Manager – Luxury Jewellery Employment Type: Full Time Salary AED: up to 23,000 plus commission Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: § Drive store revenue and profitability through strategic sales planning and execution. Achieve and exceed monthly, quarterly, and annual sales targets. § Deliver exceptional luxury customer service aligned with brand standards. Build and maintain long-term relationships with VIP and high-net-worth clients. § Ensure premium visual merchandising standards are maintained at all times. § Maintain strict security measures for handling high-value jewellery inventory. Minimize stock loss through effective controls and staff awareness.</p><p>Qualifications: § Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. § Minimum 3 years of experience managing a luxury jewellery store, with a strong understanding of luxury retail operations, customer service standards, and luxury retail etiquette. § Proven experience handling high-value jewellery, including knowledge of diamonds, gemstones, and jewellery certifications. § Demonstrated ability to serve VIP, UHNW (Ultra-High-Net-Worth), and international clientele within the GCC luxury retail market.</p>

<p>Position Title: Store Manager – Luxury Jewellery Employment Type: Full Time Salary AED: up to 23,000 plus commission depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: • Drive store revenue and profitability through strategic sales planning and execution. Achieve and exceed monthly, quarterly, and annual sales targets. • Deliver exceptional luxury customer service aligned with brand standards. Build and maintain long-term relationships with VIP and high-net-worth clients. • Ensure premium visual merchandising standards are maintained at all times. • Maintain strict security measures for handling high-value jewellery inventory. Minimize stock loss through effective controls and staff awareness.</p><p>Qualifications: • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. • Minimum 3 years of experience managing a luxury jewellery store, with a strong understanding of luxury retail operations, customer service standards, and luxury retail etiquette. • Proven experience handling high-value jewellery, including knowledge of diamonds, gemstones, and jewellery certifications. • Demonstrated ability to serve VIP, UHNW (Ultra-High-Net-Worth), and international clientele within the GCC luxury retail market.</p>

<p>Position Title: Store Manager – Luxury Jewellery Employment Type: Full Time Salary AED: up to 23,000 plus commission depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: • Drive store revenue and profitability through strategic sales planning and execution. Achieve and exceed monthly, quarterly, and annual sales targets. • Deliver exceptional luxury customer service aligned with brand standards. Build and maintain long-term relationships with VIP and high-net-worth clients. • Ensure premium visual merchandising standards are maintained at all times. • Maintain strict security measures for handling high-value jewellery inventory. Minimize stock loss through effective controls and staff awareness.</p><p>Qualifications: • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. • Minimum 3 years of experience managing a luxury jewellery store, with a strong understanding of luxury retail operations, customer service standards, and luxury retail etiquette. • Proven experience handling high-value jewellery, including knowledge of diamonds, gemstones, and jewellery certifications. • Demonstrated ability to serve VIP, UHNW (Ultra-High-Net-Worth), and international clientele within the GCC luxury retail market.</p>

<p>We are seeking an experienced Production Manager specializing in Joinery & Fit-out to lead our dynamic team in Dubai. The ideal candidate will oversee production processes, ensuring high-quality workmanship and timely project completion. Responsibilities: • Manage all day-to-day joinery factory and production operations. • Plan, schedule, and monitor production to ensure timely project delivery. • Lead, supervise, and develop production teams to achieve operational goals. • Coordinate with Design, Estimation, Procurement, Project Management, and Installation teams to ensure seamless project execution. • Ensure all joinery products are manufactured according to approved drawings, specifications, and quality standards. • Monitor production progress, identify bottlenecks, and implement corrective actions. • Optimize manpower, machinery, and material utilization to maximize productivity and reduce waste. • Oversee workshop equipment maintenance to ensure uninterrupted production. • Maintain high standards of quality, productivity, and workplace safety. • Monitor production costs and implement continuous improvement initiatives to enhance efficiency. • Prepare production reports.</p><p>• 7–10 years of experience in Joinery & Fit-out production. • Mandatory: Proven experience in Joinery Production Management within the fit-out industry. • Strong knowledge of joinery manufacturing processes, woodworking machinery, production planning, and quality control. • Experience managing joinery factory operations and production teams. • Ability to read and interpret technical drawings and production documents. • Excellent leadership, planning, organizational, and problem-solving skills. • Strong communication and coordination abilities. • UAE experience is highly preferred.</p>

<p>We are seeking an experienced Production Manager specializing in Joinery & Fit-out to lead our dynamic team in Dubai. The ideal candidate will oversee production processes, ensuring high-quality workmanship and timely project completion. Responsibilities: • Manage all day-to-day joinery factory and production operations. • Plan, schedule, and monitor production to ensure timely project delivery. • Lead, supervise, and develop production teams to achieve operational goals. • Coordinate with Design, Estimation, Procurement, Project Management, and Installation teams to ensure seamless project execution. • Ensure all joinery products are manufactured according to approved drawings, specifications, and quality standards. • Monitor production progress, identify bottlenecks, and implement corrective actions. • Optimize manpower, machinery, and material utilization to maximize productivity and reduce waste. • Oversee workshop equipment maintenance to ensure uninterrupted production. • Maintain high standards of quality, productivity, and workplace safety. • Monitor production costs and implement continuous improvement initiatives to enhance efficiency. • Prepare production reports.</p><p>• 7–10 years of experience in Joinery & Fit-out production. • Mandatory: Proven experience in Joinery Production Management within the fit-out industry. • Strong knowledge of joinery manufacturing processes, woodworking machinery, production planning, and quality control. • Experience managing joinery factory operations and production teams. • Ability to read and interpret technical drawings and production documents. • Excellent leadership, planning, organizational, and problem-solving skills. • Strong communication and coordination abilities. • UAE experience is highly preferred.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project Manager – Capital Projects is responsible for the end-to-end execution of assigned</p><p>capital and refurbishment projects across our operating assets. The role ensures projects are</p><p>delivered safely, on time, within approved budgets, and in compliance with technical, quality,</p><p>sustainability, and regulatory standards, while minimizing disruption to live asset operations.</p><p>Acting as the primary day-to-day owner of project delivery, the Project Manager coordinates</p><p>consultants, contractors, internal stakeholders, and authorities to translate approved capital</p><p>plans into successfully completed assets. The role plays a critical part in protecting asset</p><p>integrity, enhancing customer experience, and ensuring readiness for operational handover.</p><p>ROLE PROFILE:</p><ul><li><p>Project Planning &amp; Mobilization</p></li></ul><p>o Develop detailed project execution plans, schedules, budgets, and resource</p><p>plans in line with approved scope and governance requirements.</p><p>o Support feasibility assessments, technical studies, and pre-project planning</p><p>activities as required.</p><p>o Coordinate consultant and contractor appointments in line with procurement</p><p>and governance frameworks.</p><p>o Ensure all permits, authority approvals, and project prerequisites are secured</p><p>prior to mobilization.</p><ul><li><p>Project Delivery &amp; Site Management</p></li></ul><p>o Manage day-to-day execution of capital and refurbishment projects from</p><p>mobilization through completion.</p><p>o Oversee consultants and contractors to ensure adherence to approved scope,</p><p>drawings, specifications, timelines, and quality standards.</p><p>o Monitor site activities through regular inspections, progress meetings, and</p><p>performance reviews.</p><p>o Manage interfaces between construction activities and live mall operations to</p><p>minimize business disruption.</p><ul><li><p>Cost, Schedule &amp; Change Control</p></li></ul><p>o Track project costs, commitments, and forecasts against approved budgets.</p><p>o Administer change control processes, including variation assessments,</p><p>recommendations, and approvals.</p><p>o Identify risks to cost or schedule early and implement mitigation actions in</p><p>coordination with the Senior Manager.</p><p>o Support value engineering initiatives where required, balancing cost, quality, and</p><p>asset performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Engineering, Construction Management, or a related field </p><p> PMP certification or equivalent is preferred </p><p> 8–12 years of experience delivering capital or refurbishment projects </p><p> Experience within retail, mixed-use, commercial real estate, or operational asset environments</p><p> Strong contractor, consultant, stakeholder, and project governance management experience </p><p>Proven ability to manage projects in live operational facilities</p><p></p></section>

Role: Sales Manager – Freight<br><br>Location: Dubai, United Arab Emirates Office.<br><br>Could you be the one we’re looking for to become our new Freight Sales Manager in Dubai?<br><br>If you think you have what it takes, we want to hear from you!<br><br>What would your day at GAC look like?<br><br><br> Developing new business opportunities to contribute to increasing air consolidation volumes across key trade lanes, supporting the achievement of sales and revenue targets. Managing the Sales and Customer Service Teams. Monitoring/upgrading credit limits for existing and new clients. Meeting sales targets in terms of revenue and volume. Developing and implementing sales strategy to grow revenue. Identifying and targeting prospective new customers. Resolving customer-related issues through collaboration with local management team. Maintaining the ‘GAC Sales’ electronic information database for prospective and current customers within territory. Promoting self-development and enhancing market/competitor knowledge. Conducting periodic performance reviews of field Sales Executives, Senior Sales Executives & Key Account Managers to enhance results and optimise individual skill levels.<br><br>What are we looking for?<br><br><br> Post graduate or MBA holder Diploma in International Transport and Supply Chain Management 5-10+ years’ experience in a similar role, 3-5 years of which working in the UAE High level of industry knowledge Excellent English communication skills, with high level business writing and presentation<br><br>Skills<br><br><br> Ability to integrate with various nationalities and assist in achieving group dynamics Proficient with MS Office applications<br><br>What’s in it for you?<br><br>This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.<br><br>With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.<br><br>As GAC’s Freight Sales Manager in Dubai, you will you will support a leading provider of shipping, logistics and marine services. Based at our GAC Dubai Office in Jebel Ali Free Zone, you will contribute to the technology infrastructure that enables freight forwarding, warehousing, distribution, customs clearance, transportation and supply chain operations serving a diverse range of industries across the UAE and the wider region.<br><br>You Will Also Enjoy<br><br><br> A supportive and inclusive work environment Exposure to regional and global logistics operations<br><br>We look forward to hearing from you

Kinetic is in partnership with a well reputed Pharmaceutical company who's looking to hire a Legal Contract Manager to join its expanding legal team in the UAE.<br>This is an exciting opportunity for a legal professional with proven experience in commercial contract lifecycle management within the pharmaceutical, biotechnology, healthcare, or broader life sciences industry.<br>Key aspects of the role include:Managing the full contract lifecycle, from drafting and review through execution and renewals. Supporting legal operations by maintaining contract documentation, templates, and governance processes. Partnering with cross-functional teams including Regulatory Affairs, Quality, Commercial, Finance, and Business Development to ensure timely legal support for business initiatives. Monitoring contractual obligations, compliance requirements, and legal risks across multiple markets. Coordinating with external legal counsel and supporting legal projects, reporting, and process improvements.<br>To be successful you will need to meet the following:Bachelor's degree in Law or a related legal qualification. Proven experience managing commercial contracts within the pharmaceutical, biotechnology, healthcare, or other highly regulated manufacturing industries. Previous experience supporting manufacturing operations. Strong understanding of contract lifecycle management, legal documentation, compliance, principles, and regulatory frameworks. Excellent stakeholder management, communication, and organizational skills.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

We are looking for an experienced and highly driven Business Development Manager to expand its Freight Forwarding and Logistics business across the UAE and GCC. The ideal candidate must have a proven track record of acquiring new customers, managing strategic accounts, and driving revenue growth. The candidate should possess strong knowledge of Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.<br>Key Responsibilities· Generate new business opportunities through cold calling, networking, referrals, and client meetings.· Develop and manage a strong pipeline of import and export customers.· Promote Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Build and maintain relationships with key decision-makers.· Manage and grow existing customer accounts.· Prepare quotations, negotiate commercial terms, and close new business.· Work closely with Operations and Customer Service teams.· Achieve monthly and annual sales targets.· Conduct market research and competitor analysis.· Travel across the UAE for client meetings.<br>Requirements· Bachelor's Degree in Business Administration, Logistics, Supply Chain, or related field.· 4–7 years of UAE Freight Forwarding & Logistics business development experience.· Experience selling Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Strong UAE customer network.· Excellent negotiation and communication skills.· Valid UAE Driving License (Mandatory).· Willingness to travel across the UAE.<br>Compensation & Benefits· Salary up to AED 15,000 per month· Performance-based incentives· Visa, Medical Insurance, Annual Leave, Air Ticket, and other benefits as per UAE Labour Law.

We are looking for an experienced and highly driven Business Development Manager to expand its Freight Forwarding and Logistics business across the UAE and GCC. The ideal candidate must have a proven track record of acquiring new customers, managing strategic accounts, and driving revenue growth. The candidate should possess strong knowledge of Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.<br>Key Responsibilities· Generate new business opportunities through cold calling, networking, referrals, and client meetings.· Develop and manage a strong pipeline of import and export customers.· Promote Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Build and maintain relationships with key decision-makers.· Manage and grow existing customer accounts.· Prepare quotations, negotiate commercial terms, and close new business.· Work closely with Operations and Customer Service teams.· Achieve monthly and annual sales targets.· Conduct market research and competitor analysis.· Travel across the UAE for client meetings.<br>Requirements· Bachelor's Degree in Business Administration, Logistics, Supply Chain, or related field.· 4–7 years of UAE Freight Forwarding & Logistics business development experience.· Experience selling Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Strong UAE customer network.· Excellent negotiation and communication skills.· Valid UAE Driving License (Mandatory).· Willingness to travel across the UAE.<br>Compensation & Benefits· Salary up to AED 15,000 per month· Performance-based incentives· Visa, Medical Insurance, Annual Leave, Air Ticket, and other benefits as per UAE Labour Law.<br>Location:Dubai

Kinetic is in partnership with a well reputed Pharmaceutical company who's looking to hire a Legal Contract Manager to join its expanding legal team in the UAE.<br>This is an exciting opportunity for a legal professional with proven experience in commercial contract lifecycle management within the pharmaceutical, biotechnology, healthcare, or broader life sciences industry.<br>Key aspects of the role include:Managing the full contract lifecycle, from drafting and review through execution and renewals. Supporting legal operations by maintaining contract documentation, templates, and governance processes. Partnering with cross-functional teams including Regulatory Affairs, Quality, Commercial, Finance, and Business Development to ensure timely legal support for business initiatives. Monitoring contractual obligations, compliance requirements, and legal risks across multiple markets. Coordinating with external legal counsel and supporting legal projects, reporting, and process improvements.<br>To be successful you will need to meet the following:Bachelor's degree in Law or a related legal qualification. Proven experience managing commercial contracts within the pharmaceutical, biotechnology, healthcare, or other highly regulated manufacturing industries. Previous experience supporting manufacturing operations. Strong understanding of contract lifecycle management, legal documentation, compliance, principles, and regulatory frameworks. Excellent stakeholder management, communication, and organizational skills.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

We are currently seeking an experienced HSE Site Manager to join our team.<br>Key Responsibilities:Lead the implementation, monitoring, and continual improvement of the HSE Management System across project sites. Ensure compliance with UAE HSE legislation, client requirements, and company policies. Manage and supervise the site HSE team, providing guidance and technical support to project management. Develop and implement project-specific HSE plans, procedures, risk assessments, and emergency response plans. Conduct site inspections, audits, and compliance reviews, ensuring timely closure of corrective and preventive actions. Promote HSE awareness through inductions, training programs, toolbox talks, and safety campaigns. Monitor emergency preparedness, firefighting systems, medical activities, and emergency response drills. Review construction methods, lifting operations, plant and equipment, and subcontractor HSE performance to minimize project risks. Lead incident investigations, root cause analysis, and implementation of corrective actions. Liaise with clients, consultants, and regulatory authorities on HSE matters and ensure compliance with statutory requirements. Prepare and present HSE reports, performance statistics, and management updates. Foster a proactive safety culture and drive continuous improvement in occupational health, safety, and environmental performance.<br>Requirements:Bachelors' Degree with NEBOSH / IOSH Certification, OSHAD and Level 6 Certification Minimum 10 years of UAE experience in high-rise building construction projects. Knowledge in DM COP, DDA Regulations, NFPA Standards, UAE construction federal Knowledge in potentially Hazardous materials and Practices Previous experience with EMAAR<br>What We Offer:Attractive salary package (AED 13,000 – 18,000) Career growth and long-term opportunities Professional and dynamic work environment

The Ticketing Unit Head leads and manages the smooth daily operations relating to ticketing and cash control activities within the museum. Develops unit medium and long terms ticketing goals, methods, policies and standard operating procedures (SOPs) and creates plans as and when needed. Reviews units progress and status analytical reports on department activities (including daily cash reconciliation and attendance reports) and advises and makes recommendations for further actions to staff and Sales Manager. Reviews creation and implementation of new ticketing products, events and pricing by coordinating with the required departments to ensure correct promotions are made available to visitors. Ensures appropriate training sessions with ticketing agents for all point of sales (POS). Ensures that members of the team and third party providers adhere to SOPs. Identifies the system requirements and issues to ensure ticketing processes are performed efficiently and costed effectively, in coordination with IT Department and software developers. Supervises the management of cash flow and revenue reconciliation through daily reporting and maintain financial files. Ensures operational excellence in achieving KPI’s, working towards establishing a sustainable financial and operational model by achieving any set financial targets and driving internal process improvement and efficiency. As a brand ambassador the role holder will consider the customer prospective in all projects - working to understand and manage all stakeholders. As a leader the role holder will create learning opportunities by collaboration, transfer of knowledge, or developing employees in the respective area, that drive employee engagement and growth across the museum.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job description</b> </p><br><p><b>MENA Tax - Global Compliance &amp; Reporting, Manager</b></p><br> <p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is seeking a Manager to join our GCR team, where you will lead complex engagements and play a key role in driving the growth of our GCR practice.</p><br> <p><b>Your key responsibilities</b></p><br> <p>You will combine strong technical skills with practical commercial, legislative, and industry knowledge to lead a team in providing tax services. You will be responsible for managing our clients’ compliance and reporting needs. You will establish, maintain, and strengthen valued internal and external relationships and ensure that the services delivered to clients are of the highest quality.</p><br> <p>You will be responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate, and drive performance-improvement solutions. You will supervise high-performing teams and build a positive learning culture, coaching and counseling junior team members to help them develop. You will also be responsible for ensuring adherence to our Tax Quality guidelines.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>If you are an excellent communicator and detail-oriented professional with a strong track record of management experience who is comfortable working across borders with a wide network of people and with large amounts of data, you will be perfect for the role.</p><br> <p><b>Qualification and Experience</b></p><br> <ul> <li>A bachelor's degree with strong academic credentials in accounting, business, finance, taxation, or any related essential fields.</li> <li>MBA, master’s or another related advanced degree and/or professional qualifications e.g. CA, CPA, ACCA, CTA, ADIT, or equivalent qualification.</li> <li>A very strong knowledge and minimum of 5 years of experience in domestic and international tax rules/regulations, developments, etc., ideally within a large professional services company or similar environment. A very strong background in tax accounting and tax auditing, ideally within a large professional services company or similar environment.</li> <li>A strong track record of managerial, organizational, and project management experience.</li> </ul> <p><b>Ideally, you will also</b></p><br> <ul> <li>Have experience of dealing with multinational clients and the ability to work in a multi-cultural environment. In-depth commercial, legislative, and industry knowledge.</li> </ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

We are looking for an experienced Customer Success Manager to act as a key point of contact for a portfolio of corporate clients, ensuring they receive a consistent, responsive and high-quality service. The role will focus on building strong client relationships, understanding client needs, coordinating with internal teams and ensuring issues are resolved efficiently. You will work across multiple service areas and play an important role in maintaining client satisfaction, service quality and long-term relationships.<br>Key Responsibilities Manage day-to-day relationships with assigned clients and act as their primary point of contact. Build strong relationships with key client stakeholders and develop a clear understanding of their business needs and priorities. Manage client queries, requests, concerns and escalations through to resolution. Coordinate with internal teams to ensure services are delivered accurately, efficiently and within agreed timelines. Take ownership of client issues, following up with relevant teams and keeping clients informed until resolution. Monitor service delivery and proactively identify potential issues, gaps or areas for improvement. Conduct regular client meetings, service reviews and follow-ups. Track agreed actions, commitments and outstanding items to ensure timely completion. Gather client feedback and work with internal teams to improve processes and overall service quality. Support client onboarding and ensure a smooth transition into ongoing service delivery. Maintain accurate records of client interactions, requests, issues and agreed actions. Identify opportunities to strengthen client relationships and expand the services provided where appropriate. Work closely with operational and functional teams to ensure a consistent client experience.<br>Requirements Bachelor's degree in Business Administration, Management, Communications or a related field. Minimum 5 years of experience in Customer Success, Account Management, Client Services, Service Delivery or a similar client-facing role. Experience managing corporate or B2B clients within a professional services, managed services, technology, outsourcing or shared services environment is preferred. Strong relationship management and stakeholder engagement skills. Demonstrated experience managing client issues and escalations through to successful resolution. Strong problem-solving skills with the ability to coordinate across multiple teams. Highly organised with strong follow-up and attention to detail. Comfortable managing multiple clients, priorities and ongoing requests simultaneously. Excellent written and verbal communication skills. Strong customer service mindset with a proactive and solutions-focused approach.<br>Preferred Experience Experience working within a multi-service or managed services environment. Exposure to HR, Finance, IT, Procurement or other corporate support services. Experience working with UAE-based corporate clients. Familiarity with CRM, ticketing or customer success platforms.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company Overview LTF Digital is a leading digital marketing agency specialising in the medical aesthetics industry.<br> We help clinics and practitioners connect with patients, build their brands, and grow their businesses through cutting-edge digital strategies.<br> Our team is passionate about creating impactful campaigns, delivering measurable results, and fostering strong client partnerships.<br> We offer a collaborative, dynamic, and remote-friendly work environment where your contributions will make a difference.<br> Job Summary We’re seeking a skilled and client-focused Client Services Manager (Contractor) to serve as the key point of contact for our aesthetics clients across the UAE and UK.<br> You’ll be responsible for the day-to-day coordination of marketing projects, maintaining client relationships, and ensuring campaign delivery stays on track.<br> This is a delivery-focused, client-facing role ideal for someone with excellent organisation, communication, and problem-solving skills.<br> You’ll work directly with internal departments (content, design, SEO, PPC) to ensure each campaign meets expectations and is delivered on time.<br> This is a remote contractor role, working 40 hours per week.<br> You must be based in Dubai or the wider UAE region and eligible to invoice as an independent contractor.<br> Key Responsibilities Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, goals, and expectations.<br> Project Planning &amp; Execution: Develop detailed project plans, and timelines, and manage execution to ensure on-time and on-budget delivery.<br> Communication &amp; Reporting: Provide regular status updates, reports, and insights to clients, keeping them informed throughout the project lifecycle.<br> Problem Solving &amp; Issue Resolution: Anticipate potential challenges, proactively address issues, and escalate concerns when necessary.<br> Team Collaboration: Work closely with internal teams (design, content, marketing) to ensure seamless project execution and client satisfaction.<br> Continuous Improvement: Identify opportunities to optimise processes, improve client experience, and enhance service offerings.<br> Cross-Functional Service Development: Comfortable liaising with creative, content, and marketing teams to progress delivery Contract Type and Compensation Competitive Contractor rate between AED 9,000 to AED 13,500 per month, depending on experience and capability Contractor (freelance/self-employed) Full-time availability – 40 hours per week No benefits included Must have Right to Work in UAE - No Sponsorship offered Qualifications Experience: Minimum of 2 years of experience in client services role or FoH, account management, or a project management role.<br> 2 x years of experience in digital marketing or the medical aesthetics industry.<br> Project Management Skills: Proven ability to manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines.<br> Communication: Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences.<br> Problem-solving: Strong problem-solving mindset with the ability to think critically and find creative solutions.<br> Adaptability: Ability to thrive in a fast-paced and dynamic environment, managing shifting priorities and client demands.<br> Client-Focus: Passionate about delivering exceptional client experiences.<br> Remote Work Proficiency: Self-motivated with the ability to manage time and projects independently in a remote environment.<br> Preferred Qualifications 2 years in a marketing agency environment Medical Aesthetics experience Experience with CRM systems (e.<br>g., HubSpot, ClickUp)</span> </div>