Ophthalmology Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><b>Key Responsibilities</b><p>Plan lessons in advance and send plans via email to the Head of Level and Academic Coordinator.</p><br><br><p>Prepare and organize the necessary materials for classes.</p><br><br><p>Fulfill the objectives outlined in the general plans distributed at the beginning of the year.</p><br><br><p>Maintain the grade book up to date. Enter grades at the end of each evaluation period and semester, on or before deadlines.</p><br><br><p>Design and prepare monthly assessments for each topic.</p><br><br><p>Grade all assigned work.</p><br><br><p>Keep the classroom decorated with materials related to lessons, activities, and holidays.</p><br><br><p>Perform assigned playground supervision duties.</p><br><br><p>Collaborate with the Psychology Department to support students with academic or behavioral issues.</p><br><br><p>Work with the Academic Coordinator and psychologist to support students with special needs, including gifted learners.</p><br><br><p>Attend meetings with teachers, academic coordinators, and assistant principals.</p><br><br><p>Attend institutional workshops.</p><br><br><p>Participate in parent meetings and special school activities.</p><br><br><p>Comply with the established work schedule (departure time varies by grade level).</p><br><br><p>Act as a mediator between students and inform the psychologist of conflicts and/or refer students experiencing emotional, personal, or family issues.</p><br><br><p>Collaborate with the psychologist to organize community service projects and fundraising activities.</p><br><br><p>Assist and/or organize student participation in fairs and other activities.</p><br><br><p>Contact parents/guardians to invite them to meetings or special events when necessary.</p><br><br><p>Record daily attendance in the system or submit forms to the Academic Support Department.</p><br><br><p>Collect subject-specific assignments for portfolio organization according to level criteria, each evaluation period.</p><br><br><p>Assign a student to record homework and monitor the Homework Board, ensuring its proper use every two weeks.</p><br><br><p>Encourage student participation in subcommittees to promote teamwork and school activities.</p><br><br><p>Promote open communication with students and parents.</p><br><br><p>Encourage parents/guardians to attend meetings organized by ISP CBNH and PTA.</p><br><br><p>Consider students' special learning and socio-emotional needs and refer them to the Psychology Department.</p><br><br><p>Attend school in proper uniform and/or according to institutional policies.</p><br><br><p>Perform other duties related to the position.</p><br><br><b>Skills, Qualifications, and Experience</b><ul><li><b>Field/Specialization:</b> Bachelor’s degree in Education, Psychology, or related fields.</li><li><b>Master’s Degree:</b> Preferred</li></ul><b>Additional Knowledge:</b><ul><li>Proficiency in digital tools</li><li>Intermediate-level Microsoft Office skills</li></ul><b>Competencies:</b><ul><li><p>Organization (Level 4)</p><br><br></li><li><p>Planning (Level 4)</p><br><br></li><li><p>Leadership (Level 3)</p><br><br></li><li><p>Analytical Skills (Level 4)</p><br><br></li><li><p>Ability to Work Under Pressure (Level 4)</p><br><br></li><li><p>Communication (Level 4)</p><br><br></li><li><p>Strategic Thinking (Level 4)</p><br><br></li><li><p><b>English Level:</b> Advanced (must be fluent in speaking, reading, and writing)</p><br><br></li></ul><b>Work Experience:</b><ul><li>Required</li><li>Minimum 2 years in education</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<ul><li>Lead the development and implementation of comprehensive HSE management systems to ensure compliance with local and international regulations.</li><li>Conduct risk assessments and audits to identify potential hazards and recommend effective mitigation strategies.</li><li>Collaborate with cross-functional teams to integrate HSE practices into project planning and execution, ensuring a proactive safety culture.</li><li>Design and deliver HSE training programs tailored to various levels of staff, fostering awareness and promoting best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Environmental Engineering, Occupational Safety, or a related field, with a Master's degree preferred.</li><li>Minimum of 8 years of relevant work experience in HSE roles within oil & gas, construction, or manufacturing industries.</li><li>Professional certifications such as NEBOSH, IOSH, or similar recognized HSE qualifications are mandatory.</li><li>Experience in leading HSE audits and inspections, with a strong understanding of local and international HSE regulations.</li></ul>

<ul><li>Develop and maintain detailed 2D and 3D CAD models and BIM models using AutoCAD and Revit, ensuring adherence to project standards and specifications.</li><li>Collaborate with engineers, architects, and other project stakeholders to integrate design changes and resolve clashes within the BIM environment.</li><li>Produce accurate construction drawings, shop drawings, and documentation from BIM models for various disciplines, including architectural, structural, and MEP.</li><li>Perform clash detection and analysis using Navisworks or similar software to identify and resolve potential conflicts before construction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Associate's degree or equivalent in Drafting, Architecture, Engineering Technology, or a related field.</li><li>Minimum of 3-5 years of proven experience as a CAD Technician with a strong focus on BIM.</li><li>Proficiency in AutoCAD and Autodesk Revit (Architecture, Structure, MEP) is essential.</li><li>Experience with clash detection software such as Navisworks is highly desirable.</li></ul>

<ul><li>Conduct in-depth analysis of global macroeconomic trends, geopolitical events, and central bank policies impacting currency markets.</li><li>Develop and maintain sophisticated financial models to forecast currency movements and identify trading opportunities.</li><li>Generate timely and actionable research reports, trading recommendations, and market commentary for institutional and retail clients.</li><li>Monitor and interpret real-time market data, news feeds, and economic indicators to react swiftly to market shifts.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative field; Master's degree or CFA charter preferred.</p></li><li><p>Minimum of 1-3 years of direct experience in forex research, brokerage analysis, or a similar financial markets role.</p></li><li><p>Proven expertise in financial modeling, econometrics, and statistical analysis software (e.g., Bloomberg, Refinitiv Eikon, Python, R).</p></li><li><p>Strong understanding of forex market microstructure, trading mechanics, and derivative instruments.</p></li></ul>

<br><p>HRM Recruitment LLC – Dubai is looking for a motivated and confident Sales Recruiter / Customer Service Executive to join our team.</p><br><p>� Key Responsibilities:</p><ul><li><p>Make outbound calls to existing and potential clients</p></li><li><p>Promote HRM’s recruitment and manpower solutions</p></li><li><p>Generate new business leads and develop client relationships</p></li><li><p>Follow up with prospective clients and convert opportunities into business</p></li><li><p>Understand client manpower requirements and coordinate with the recruitment team</p></li><li><p>Maintain professional communication with clients through calls, WhatsApp, and email</p><br></li></ul><p>� Requirements:</p><ul><li><p>1–2 years of experience in sales, recruitment, customer service, or business development</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Confident in making outbound calls and speaking with clients</p></li><li><p>Target-oriented, proactive, and motivated to generate leads</p></li><li><p>Recruitment/manpower industry experience is an advantage</p></li><li><p>Dubai-based candidates preferred</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>If you are confident, energetic, and ready to grow in the recruitment and manpower industry, we would love to hear from you! </p>

<ul><li>Actively prospect and generate new leads through networking, referrals, and marketing strategies to build a robust client base.</li><li>Conduct property showings and open houses, providing clients with detailed information and answering their questions to enhance their buying experience.</li><li>Negotiate contracts on behalf of clients, ensuring favorable terms and conditions while adhering to legal and ethical standards.</li><li>Stay abreast of local market trends, property values, and neighborhood developments to provide informed advice to clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Finance, or a related field preferred, showcasing a solid understanding of sales principles.</li><li>Valid real estate license, demonstrating commitment to the profession and adherence to legal requirements.</li><li>Minimum of 2 years of experience in real estate sales or a related field, highlighting proven success in sales performance.</li><li>Experience in residential real estate markets, understanding client needs and property nuances in local areas.</li></ul>

<ul><li><p>Safely operate various types of vehicles, ensuring timely and efficient transportation of passengers or goods.</p></li><li><p>Conduct pre-trip and post-trip vehicle inspections to ensure safety and compliance with regulations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum of 2 years of professional driving experience in a similar role or industry.</p></li><li><p>Familiarity with local traffic laws and regulations, especially in urban environments.</p></li><li><p>Possession of a clean driving record, with no serious violations within the past 3 years.</p></li></ul>

<br><ul><li><p>Monitor ongoing GIS implementation activities and vendor deliverables.</p></li><li><p>Coordinate GIS-related integrations and technical activities.</p></li><li><p>Support testing, issue resolution, and technical reviews.</p></li><li><p>Provide technical recommendations and implementation oversight.</p></li><li><p>Support GIS and Oracle Primavera Unifier integration requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>GIS vendor coordination, technical reviews, integration support, issue tracking and oversight activities.</p><ul><li><p>GIS Technical Review Reports.</p></li><li><p>GIS Vendor Coordination Reports.</p></li><li><p>GIS Integration Review Reports.</p></li><li><p>GIS Progress and Risk Reports.</p></li></ul>

<ol><li><p>Deliver customer orders safely and on time</p></li><li><p>Follow assigned delivery routes and schedules</p></li><li><p>Handle deliveries professionally and courteously</p></li><li><p>Maintain communication with the operations team</p></li><li><p>Follow company policies and safety procedures</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Must currently be in <strong>Dubai, UAE</strong></p></li><li><p>Must hold a <strong>valid UAE visa</strong></p></li><li><p>Basic communication skills</p></li><li><p>Responsible, punctual, and customer-focused</p></li><li><p>Previous delivery experience is an advantage but not required</p></li></ol>

<ul><li><p>Conducts psychiatric interviews and collects data for diagnostic purposes.</p></li></ul><br><ol start="2"><li><p>Provides various psychotherapies, including individual, group and family therapies.</p></li></ol><br><ol start="3"><li><p>Offers counseling for couples with marital conflicts.</p></li></ol><br><ol start="4"><li><p>Uses behavioral methods for the treatment of children and adults and plans the frequency, intensity and duration of therapy.</p></li></ol><br><ol start="5"><li><p>Performs psychometric (mental measuring) testing for diagnosis and evaluation of therapy.</p></li></ol><br><ol start="6"><li><p>Engages in research and educational activities that will improve methods and techniques for the management of emotionally disturbed patients.</p></li></ol><br><ol start="7"><li><p>Keeps current with ideas in the fields of personality development and adjustment, diagnosis, treatment and prevention of mental disorders to assist in the planning of mental health progress.</p></li></ol><br><ol start="8"><li><p>Provides advice to community organizations and participates in related psychological and welfare activities.</p></li></ol><br><ol start="9"><li><p>Takes after hours or weekend calls as required by specific cases or in emergency situations as requested.</p></li></ol><br><ol start="10"><li><p>Performs related duties as assigned by the Chief Psychiatrist.&nbsp;</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Master's Degree in Clinical Psychology from a recognized college or university.</p></li></ol><br><ol start="2"><li><p>At least with 2 years' experience in the field of clinical psychology.</p><ol><li><p>Comprehensive knowledge of medical ethics with regard to the obligation to maintain work confidentiality.</p></li></ol></li></ol><br><ol start="3"><li><p>Working knowledge of intelligence, achievement, interest, personality and other psychological tests and measuring devices.</p></li></ol><br><ol start="4"><li><p>Current licensure in country of origin and with DOH license to practice in Dubai, UAE.</p></li></ol><br><ol start="5"><li><p>Excellent command of oral and written English. Knowledge of Arabic language is desirable but not essential.</p></li></ol><br><ol start="6"><li><p>Communication, interpersonal skills as applied to interaction with co-workers, superiors, patients & families.</p></li></ol>

Café Waiter – Abu Dhabi Location: Abu Dhabi, UAE Salary: AED 2,000 – 2,600 per month Employment Type: Full-time Joining: Immediate joiners preferred<br>Job Description<br>We are looking for an experienced and customer-focused Café Waiter to join our team in Abu Dhabi. The ideal candidate must have previous experience working in a café, specialty coffee shop, or similar F&B environment and should be confident in providing professional and attentive service to customers.<br>Key Responsibilities<br>Welcome and assist customers in a professional and friendly manner. Take food and beverage orders accurately. Serve food, coffee, and beverages according to company service standards. Maintain cleanliness and proper table setup in the dining area. Ensure guests receive prompt and efficient service. Provide basic menu and product information to customers. Handle customer requests and complaints professionally. Coordinate with baristas and kitchen staff to ensure smooth order delivery. Assist with clearing and resetting tables. Follow hygiene, grooming, and food safety standards. Support upselling and suggestive selling when appropriate. Follow company SOPs and customer service standards.<br>Requirements<br>Previous café industry experience is mandatory. Experience as a Waiter / Server in a café, specialty coffee shop, or restaurant. Good communication and customer service skills. Presentable and professional appearance. Ability to work in a fast-paced environment. Good teamwork skills. Candidates currently available in the UAE are preferred. Immediate joiners will be given preference. Salary Range: AED 2,000 – 2,600 per month

<ul><li>Drive revenue growth by identifying and securing new shipping contracts with key clients, exceeding sales targets.</li><li>Cultivate and maintain strong, long-term relationships with existing clients, understanding their evolving logistics needs.</li><li>Develop and execute strategic sales plans tailored to specific market segments within the shipping industry.</li><li>Analyze market trends, competitor activities, and customer feedback to identify new business opportunities and adapt sales strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, Logistics, or a related field; Master's degree is a plus.</p></li><li><p>Minimum of 5 years of proven experience in sales, specifically within the maritime or freight forwarding industry.</p></li><li><p>Demonstrated success in achieving and exceeding sales quotas in a competitive B2B environment.</p></li><li><p>Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite for effective sales management.</p></li></ul><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; UAE (Dubai) shipping sales experience is mandatory.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates should have solid shipping sales experience rather than only general sales experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are looking for candidates who have genuinely worked in shipping sales, not those with only a few months of exposure.</p><ul><li><p><strong>Nationality:</strong>&nbsp;Indian candidates only.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Salary budget:</strong>&nbsp;Up to <strong>AED 5,000</strong>&nbsp;per month. Candidates with lower salary expectations are also welcome, provided they have the required shipping sales experience.</p>

<ul><li><p>Operate sublimation heat transfer machines safely and efficiently.</p></li><li><p>Set and adjust temperature, time, speed, and pressure according to fabric and transfer-paper requirements.</p></li><li><p>Prepare printed sublimation transfer paper for production.</p></li><li><p>Position fabric and transfer paper accurately before heat transfer.</p></li><li><p>Ensure correct alignment of designs, panels, logos, names, numbers, and graphics.</p></li><li><p>Transfer printed designs onto polyester fabrics and sportswear materials.</p></li><li><p>Handle sublimation printing for jerseys, sports uniforms, T-shirts, promotional apparel, and customized garments.</p></li><li><p>Check fabric composition before processing to ensure compatibility with sublimation printing.</p></li><li><p>Monitor colour output, print clarity, registration, and transfer consistency.</p></li><li><p>Identify and prevent common sublimation issues such as ghosting, colour migration, uneven transfer, scorching, fading, marks, or misalignment.</p></li><li><p>Maintain proper handling of fabric before and after heat transfer.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 2–4 years of practical experience operating sublimation heat transfer machines.</p></li><li><p>Practical experience operating computerized embroidery machines.</p></li><li><p>Previous experience in uniforms, sportswear, garments, textile printing, apparel manufacturing, or promotional products is strongly preferred.</p></li><li><p>Good understanding of sublimation heat transfer processes.</p></li><li><p>Knowledge of polyester fabrics, sportswear materials, transfer paper, colour output, and heat settings.</p></li><li><p>Ability to adjust temperature, pressure, speed, and timing according to material requirements.</p></li><li><p>Ability to operate single-head or multi-head embroidery machines.</p></li><li><p>Knowledge of embroidery threads, needles, stabilizers, backing materials, hooping, and thread tension.</p></li><li><p>Ability to understand basic production job sheets and design placement instructions.</p></li><li><p>Strong attention to detail and quality.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>Follow the required procedures based on approved work plans and monitor their implementation throughout all stages. Tasks and Responsibilities: Identify appropriate procurement sources required by the university by applying best practices and ensuring the procurement of goods and services at the best prices and quality. Assist in communicating with government entities, universities, and other organizations to stay informed about the latest developments, best practices, procurement methods, pricing, market conditions, and their procurement experiences, and transfer relevant knowledge to the university. Prepare and update procurement document templates in accordance with procurement policies and procedures. Assist in classifying procurement plans into centralized (non-specialized) and decentralized (specialized) procurement linked to approved unit initiatives and activities, and circulate them to all organizational units within the university. Assist in providing all centralized (non-specialized) goods, materials, services, and works required by the university, as well as specialized procurements exceeding the financial authority delegated to organizational units. Assist in supervising decentralized specialized procurement activities carried out by the university's organizational units and provide support and guidance to procurement officers in those units. Assist in organizing training courses to familiarize all participants involved in procurement activities across the university with procurement policies and procedures. Assist in ensuring that more than one employee participates in each stage of the procurement process and that the same employees do not participate in multiple stages, ensuring segregation of duties and authorities to prevent individual control over procurement activities. Assist in ensuring that all procurement participants comply with the standard forms and templates used in the procurement system. Assist in preparing required reports, submitting final recommendations, proposing work improvements, and completing assigned activities. Assist in conducting market studies for different types of procurements as required and submit reports on the findings. Contribute to establishing strong, long-term relationships with suppliers. Contribute to attracting a larger number of suppliers to register in the university's official supplier registry. Contribute suggestions to improve and develop procurement procedures, supplier registration processes, and supplier evaluation methods. Assist in coordinating and communicating with the university's various departments and finance departments regarding procurement matters. Assist in communicating with suppliers to obtain information about products or services, including pricing, product availability, and delivery schedules. Receive suppliers and contribute to selecting suitable suppliers based on the relevant requirements and the university's registered supplier database. Contribute to obtaining the maximum possible number of quotations to promote fair competition. Evaluate approved suppliers and take the necessary actions to address poor performance. Maintain procurement transaction records and document all procurement procedures. Prepare administrative circulars and procedural guidelines and distribute them to employees. Prepare the annual cash allowance for airline tickets and issue travel tickets and cash allowances for conferences. Perform any other duties related to the nature of the job as assigned. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor Degree in administrative major related to procurement, Accountant, Finance. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p> Accountability  Effective resource management  Focus on results  Focus on customer service  Communication and communication skills  Teamwork </p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support.&nbsp; Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.&nbsp;</p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.&nbsp;</p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls&nbsp;</p></li></ul><ul><li><p>Maintaining the departmental KPI’s.&nbsp;</p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.&nbsp;</p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay.&nbsp;</p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner.&nbsp;</p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times.&nbsp;</p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.&nbsp;</p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression&nbsp;&nbsp;</p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.&nbsp;</p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.&nbsp;</p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.&nbsp;</p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.&nbsp;</p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow.&nbsp;</p></li></ul><ul><li><p>Promote the services of the hospital to patients.&nbsp;</p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department&nbsp;</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety &amp; JCI.&nbsp;</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;&nbsp;</p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs.&nbsp;&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.&nbsp;</p></li></ul><ul><li><p>Maintains patient &amp; staff confidentiality.&nbsp;</p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication.&nbsp;</p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.&nbsp;</p></li></ul><ul><li><p>Doctors calendar creation and updating &amp; maintaining doctors notes.&nbsp;</p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.&nbsp;</p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.&nbsp;</p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team.&nbsp;</p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods.&nbsp;</p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed.&nbsp;</p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Support and monitor cost management initiatives.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Support staff engagement initiatives.&nbsp;</p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.&nbsp;</p></li></ul><ul><li><p>Complete yearly appraisals and coach &amp; developing the team.&nbsp;</p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Complaint management &amp; process improvements linked to overall patient experience.&nbsp;</p></li></ul><ul><li><p>Participates in Hospital training programs.&nbsp;</p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls &amp; KPI’s.&nbsp;</p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots.&nbsp;</p></li></ul><ul><li><p>Review and verify doctor’s schedules daily.&nbsp;</p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement.&nbsp;</p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations&nbsp; .&nbsp;</p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.&nbsp;</p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees;&nbsp; new employees are orientated and probation periods are signed off&nbsp; .&nbsp;</p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees .&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.&nbsp;</p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support.&nbsp; Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.&nbsp;</p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.&nbsp;</p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls&nbsp;</p></li></ul><ul><li><p>Maintaining the departmental KPI’s.&nbsp;</p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.&nbsp;</p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay.&nbsp;</p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner.&nbsp;</p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times.&nbsp;</p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.&nbsp;</p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression&nbsp;&nbsp;</p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.&nbsp;</p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.&nbsp;</p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.&nbsp;</p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.&nbsp;</p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow.&nbsp;</p></li></ul><ul><li><p>Promote the services of the hospital to patients.&nbsp;</p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department&nbsp;</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety &amp; JCI.&nbsp;</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;&nbsp;</p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs.&nbsp;&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.&nbsp;</p></li></ul><ul><li><p>Maintains patient &amp; staff confidentiality.&nbsp;</p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication.&nbsp;</p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.&nbsp;</p></li></ul><ul><li><p>Doctors calendar creation and updating &amp; maintaining doctors notes.&nbsp;</p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.&nbsp;</p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.&nbsp;</p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team.&nbsp;</p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods.&nbsp;</p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed.&nbsp;</p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Support and monitor cost management initiatives.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Support staff engagement initiatives.&nbsp;</p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.&nbsp;</p></li></ul><ul><li><p>Complete yearly appraisals and coach &amp; developing the team.&nbsp;</p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Complaint management &amp; process improvements linked to overall patient experience.&nbsp;</p></li></ul><ul><li><p>Participates in Hospital training programs.&nbsp;</p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls &amp; KPI’s.&nbsp;</p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots.&nbsp;</p></li></ul><ul><li><p>Review and verify doctor’s schedules daily.&nbsp;</p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement.&nbsp;</p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations&nbsp; .&nbsp;</p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.&nbsp;</p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees;&nbsp; new employees are orientated and probation periods are signed off&nbsp; .&nbsp;</p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees .&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.&nbsp;</p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage&nbsp;</p></li></ul><p></p></section>

<p>GCC Group | Business Development Manager</p><p>Dubai, UAE | Full time, on-site</p><br><p>Entity: GCC Solutions, part of GCC Group</p><p>Location: Dubai, UAE (Barsha Heights office); on-site, full time, with</p><p>regional travel</p><p>Reports to: Managing Director</p><p>Contract: Full-time, UAE mainland employment visa, 6-month probation</p><p>Compensation: Base plus performance commission, medical insurance and</p><p>statutory benefits</p><p>Start: As soon as possible</p><br><p>ABOUT GCC GROUP</p><br><p>GCC Group is a Dubai-headquartered corporate services, legal structuring and</p><p>capital markets group operating as GCC Solutions, GCC Law, Gulf Equity Partners</p><p>and Gulf Trust, with offices in Abu Dhabi, Riyadh and Kuwait. We are a small,</p><p>senior team serving founders, family offices, fund managers and international</p><p>companies entering the Gulf.</p><br><p>THE ROLE</p><br><p>This is a senior origination role. You will own new business across the group:</p><p>finding the clients, opening the conversations, and closing the work.</p><p>Our clients do not arrive through advertising. They come through relationships</p><ul><li><p>with law firms, accountants, private banks, fund administrators, family</p></li></ul><p>offices and the people who advise them. Building and working that network is</p><p>the substance of this job. You will need the standing to sit across from a</p><p>family office principal or a fund manager and be taken seriously, and the</p><p>commercial judgement to know which opportunities are worth the firm's time.</p><p>You will also be the commercial voice inside a delivery-led business: feeding</p><p>market intelligence back to the Managing Director, shaping how we package and</p><p>price our services, and working with Marketing so that what we say publicly</p><p>matches what actually wins work.</p><br><p>RESPONSIBILITIES</p><br><p>Origination and closing</p><ul><li><p>Own the new-business pipeline end to end: identify, qualify, pitch and close</p></li><li><p>Build a referral network across law firms, accounting practices, banks,</p></li></ul><p>private banks, fund administrators, consultants and family offices in the UAE</p><p>and wider Gulf</p><ul><li><p>Develop direct relationships with founders, fund managers and international</p></li></ul><p>companies establishing in the region</p><ul><li><p>Prepare and present proposals, fee estimates and engagement scopes; negotiate</p></li></ul><p>commercial terms within agreed parameters</p><ul><li><p>Convert enquiries generated by marketing into qualified, scoped opportunities</p></li></ul><br><p>Cross-group selling</p><ul><li><p>Sell across the full group offering - corporate services and company</p></li></ul><p>formation, legal structuring, capital markets and trust - rather than a</p><p>single line</p><ul><li><p>Identify where an existing client of one entity has a need another entity can</p></li></ul><p>meet, and originate that work</p><ul><li><p>Work with GCC Law, Gulf Equity Partners and Gulf Trust on joint pitches</p></li></ul><br><p>Market and commercial</p><ul><li><p>Track competitor positioning, fee levels and market movements across UAE and</p></li></ul><p>KSA, and report what it means for us</p><ul><li><p>Advise on service packaging and pricing based on what you see in live deals</p></li><li><p>Support the Riyadh expansion with Saudi-market origination as the office grows</p></li></ul><br><p>Pipeline discipline and reporting</p><ul><li><p>Maintain the pipeline in Zoho CRM to a standard that lets management forecast</p></li><li><p>Report weekly on pipeline movement, conversion and forecast against target</p></li><li><p>Keep client-facing collateral and proposal templates current with Marketing</p></li></ul><br><p>Representation</p><ul><li><p>Represent the group at conferences, exhibitions, chambers of commerce and</p></li></ul><p>industry events across the Gulf</p><ul><li><p>Host and attend client events, roundtables and networking sessions</p></li><li><p>Act as a credible public face for the firm, in person and on LinkedIn</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE ARE LOOKING FOR</p><br><p>Essential</p><ul><li><p>Seven or more years in business development, sales or client origination,</p></li></ul><p>including at least three selling professional services - corporate services,</p><p>legal, financial services, consulting or similar</p><ul><li><p>A demonstrable track record of originating and closing new business, with</p></li></ul><p>numbers you can speak to</p><ul><li><p>An existing professional network in the UAE that you can activate. This is</p></li></ul><p>the single most important requirement.</p><ul><li><p>Solid working knowledge of the UAE business environment: mainland and free</p></li></ul><p>zone structures, licensing, and what it actually takes for a foreign company</p><p>to establish here</p><ul><li><p>Commercial judgement - able to qualify hard, walk away from poor-fit work,</p></li></ul><p>and protect the firm's time</p><ul><li><p>Excellent spoken and written English, and the presence to hold a senior room</p></li><li><p>CRM discipline: you keep your pipeline current without being asked</p></li><li><p>Currently in the UAE with a transferable visa or eligible for a new</p></li></ul><p>employment visa</p><ul><li><p>UAE driving licence</p></li></ul><br><p>Preferred</p><ul><li><p>Arabic language skills</p></li><li><p>Experience selling into family offices, fund managers or high-net-worth clients</p></li><li><p>Familiarity with ADGM and DIFC structures, fund formation, or trust and</p></li></ul><p>succession planning</p><ul><li><p>Existing relationships in Saudi Arabia, and experience selling into that market</p></li><li><p>Experience in a boutique or founder-led firm where you carried a number</p></li></ul><p>personally rather than managing a team that did</p><br><p>HOW WE WILL ASSESS CANDIDATES</p><br><p>Shortlisted candidates will be asked to do two things. First, talk us through</p><p>one deal you originated end to end - how you found it, what nearly killed it,</p><p>and what you did. Second, take a segment we name (for example, European fund</p><p>managers establishing in ADGM) and set out how you would approach it in your</p><p>first ninety days: who you would talk to, what you would say, and what you</p><p>would expect to have by day ninety.</p><p>We are interested in how you think about origination, not in a polished pitch.</p><br><p>WHAT WE OFFER</p><br><ul><li><p>A senior commercial seat in a small team, reporting directly to the Managing</p></li></ul><p>Director</p><ul><li><p>The full group offering to sell - corporate services, legal, capital markets</p></li></ul><p>and trust - rather than a single product</p><ul><li><p>Performance commission on originated business</p></li><li><p>Employment visa, medical insurance, annual leave and end-of-service benefits</p></li></ul><p>per UAE labour law</p><br><p>Please include one example of a client relationship you originated yourself,</p><p>and what it was worth.</p><br><p>GCC Group is an equal opportunity employer. Applications from Emirati nationals</p><p>are particularly welcome.</p>

<ul><li>Conduct thorough market research to identify potential suppliers and evaluate their capabilities, ensuring alignment with project specifications.</li><li>Prepare and issue tender documents, ensuring clear and comprehensive communication of project requirements to potential bidders.</li><li>Evaluate received bids meticulously, analyzing both technical and financial aspects to select the most advantageous offer.</li><li>Negotiate contract terms and conditions with suppliers, focusing on achieving the best value while maintaining project integrity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering or a related field is essential for understanding engineering principles and practices.</li><li>A minimum of 5 years of experience in procurement within the construction or civil engineering sectors is preferred to ensure familiarity with industry standards.</li><li>Professional certifications in procurement or supply chain management, such as CPSM or CIPS, will enhance credibility and expertise.</li><li>Experience with project management methodologies, particularly in large-scale civil projects, is beneficial for effective coordination.</li></ul>

<ul><li>Assist in the recruitment process by coordinating interviews, managing candidate communications, and maintaining an organized applicant tracking system.</li><li>Support onboarding activities by preparing new hire documentation, scheduling orientation sessions, and ensuring a smooth transition into the company.</li><li>Maintain employee records accurately in HRIS and ensure compliance with data privacy regulations.</li><li>Assist in the development and implementation of HR policies and procedures, ensuring alignment with company goals and legal requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field is preferred to demonstrate foundational knowledge.</li><li>1-3 years of experience in an HR support role, showcasing a solid understanding of HR practices and processes.</li><li>Professional HR certification (e.g., PHR, SHRM-CP) is a plus, indicating commitment to the field and ongoing professional development.</li><li>Experience with HRIS and applicant tracking systems to streamline HR operations and enhance data accuracy.</li></ul>

<ul><li>Conduct thorough market research to understand local property trends and pricing strategies, ensuring clients receive accurate and up-to-date information.</li><li>Develop and maintain strong relationships with clients, providing personalized service that addresses their unique needs and preferences.</li><li>Create compelling property listings that highlight key features and benefits, utilizing professional photography and engaging descriptions to attract potential buyers.</li><li>Guide clients through the buying and selling process, offering expert advice on negotiations, contracts, and closing procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Finance, or a related field is preferred, providing a solid foundation for understanding real estate transactions.</li><li>A valid real estate license or certification is mandatory, demonstrating compliance with local laws and regulations.</li><li>Minimum of 2 years of experience in real estate sales or property management, showcasing a proven track record of successful transactions.</li><li>Fluency in English is essential, while proficiency in additional languages can be a significant advantage in diverse markets.</li></ul>