Public relations delegate Jobs
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Reference code: JR130663 <p>Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.</p><br><br>
<p><strong>About the Role:</strong></p><br><br><p>This pivotal role offers a unique opportunity to act as the HR Executive to the Chief People Officer (CPO) within the Richemont Group. You will be instrumental in structuring, tracking, and facilitating the People agenda, supporting HR leadership forums, and driving high-impact HR initiatives across a dynamic, international luxury retail environment. This position combines strategic project coordination, executive support, HR analytics, and critical stakeholder management.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><ul><li>Provide comprehensive strategic and executive support to the Chief People Officer (CPO), including managing their agenda, preparing high-level presentations, and assisting with strategic communications.</li><li>Lead the coordination and facilitation of key HR leadership forums, such as HR Executive Committee meetings, ensuring effective agenda setting, material preparation, and follow-up on actions.</li><li>Drive and support high-impact HR projects and initiatives across various functions (e.g., Talent, Learning, Engagement), tracking milestones and ensuring timely execution.</li><li>Translate complex HR data and insights into compelling narratives and executive-level presentations to inform strategic decision-making.</li><li>Manage and maintain HR reporting, dashboards, and organizational structures, ensuring data accuracy and providing analytical support for workforce planning and effectiveness.</li><li>Coordinate and support employee engagement activities, internal HR communications, and community events to foster a positive and collaborative work environment.</li><li>Act as a key coordination partner for HR Executive Committee members, fostering cross-functional collaboration and alignment on HR priorities.</li><li>Oversee administrative and logistical aspects for the CPO's office, including meeting coordination, travel, and expense management.</li><li>Monitor and track HR initiative costs and ensure compliance training completion for the RIC population.</li></ul><p><strong>Qualifications:</strong></p><br><br><ul><li>Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>3-5 years of progressive experience in Human Resources, with a strong background in HR project management.</li><li>Previous exposure to supporting senior HR leadership or executive office functions is a significant advantage.</li><li>Experience within a matrix, international, or luxury retail environment is a plus.</li></ul><p><strong>Skills & Competencies:</strong></p><br><br><ul><li>Strong HR acumen and a deep understanding of HR cycles (talent review, performance, workforce planning, engagement).</li><li>Advanced proficiency in PowerPoint for executive-level presentations and strong Excel for data analytics.</li><li>Familiarity with HRIS systems (e.g., Workday, SAP) and org chart tools; experience with Concur is beneficial.</li><li>Exceptional organizational, prioritization, and stakeholder management skills.</li><li>High level of discretion, confidentiality, and attention to detail.</li><li>Ability to synthesize complex information into clear, concise messaging.</li><li>Agile, proactive, solution-oriented mindset with strong communication and interpersonal skills.</li></ul>
<p>#Richemont #WeCraftTheFuture</p><br><br>
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Company Description The Story so far: Who we are Founded in August 2020, Huspy started as a digital mortgage platform and quickly evolved into the largest proptech company in the EMEA region. Backed by leading investors such as Sequoia, Balderton, Founders Fund, and Olayan, we have experienced rapid growth with offices in Dubai, Abu Dhabi, Madrid, and Valencia. Our mission is to revolutionize the real estate industry by building an all-in-one super app designed to empower agents and mortgage brokers.<br>The Perks: Why you’ll love working here Earn up to 75% in commission with the best commission scheme in the market. Company-paid ADREC license and visa. Excellent comprehensive medical insurance coverage. Incentives for top performers to reward your hard work and dedication. Ongoing sales and market knowledge training and support. Access to an online learning platform to further develop your skills and expertise. Free use of professional photographer services to enhance your property listings. Marketing exposure to showcase your listings to a wide audience. Supportive management committed to your success.<br><br>Qualifications The Perfect Match: What you bring Minimum 6 months of experience in the UAE (preferably Abu Dhabi) Real Estate industry, with a strong knowledge of the market. Excellent interpersonal, negotiation, customer service, and presentation skills. Motivated individual with the ability to work both independently and as part of a team Valid UAE driving license is mandatory. Stay updated with the latest market trends, new developments, and property offerings to provide accurate and relevant information to clients. Actively seek referrals from satisfied clients to expand the customer base. Collaborate with the team to achieve individual and team sales targets, leveraging collective expertise and resources.<br><br>What will set you apart:Specialization in a specific area Multilingual skills<br><br>Role Description The Main Event: What you’ll do Establish and develop business relationships with high-value customers and real estate developers to generate sales;Guide customers through the home buying process, offering assistance and advice to help them find the right property in the luxury segment;Stay updated with the latest market trends, new developments, and property offerings;Utilize market intelligence to provide customers with accurate and relevant information;Actively seek referrals from satisfied clients to expand the customer base;Collaborate with the team to achieve individual and team sales targets.<br><br>Industry Real Estate<br><br>Employment Type Full-time
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<span><br>JOB SUMMARY<br>Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Conducting Daily Marketing Activities that Achieve Department Goals<br>• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.<br>• Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.<br>• Maintains, updates, and manages all web sites.<br>• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.<br>• Develops brochure and property collateral materials.<br>• Participates in all property imaging work (e.g., signage).<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Ensures consistent marketing message is communicated in all advertising and collateral efforts.<br>• Manages marketing budget throughout year.<br>• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.<br>• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.<br>• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.<br>• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Evaluates new marketing opportunities for the property.<br>• Ensures property is represented on all quality internet sites that have the potential of providing business.<br>• Works closely with respective Convention Bureaus and Chambers of Tourism.<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Develops strategic marketing plan for property, includes group, leisure and local efforts.<br>• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.<br>Building Successful Relationships that Generate Sales & Marketing Opportunities<br>• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.<br>• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.<br>• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.<br>• Works with media buyer to plan and execute advertising.<br>• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.<br>• Assists property with materials, tracking/analysis and presentations to owners.<br>• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.<br>Additional Marketing Responsibilities<br>• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).<br>• Ensures that property is following all corporate marketing guidelines.<br>• Approves all invoicing through MarrCom office.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.<br><br>KEY RESPONSIBILITIES:<br><br>Member Engagement and Support:<br> Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.<br> Greet members warmly and provide personalized assistance to ensure a seamless experience.<br> Actively promote membership upgrades, class bookings, and premium services.<br> Complaint Resolution:<br> Handle member complaints and resolve issues promptly, escalating to management when necessary.<br> Follow up to ensure issues are resolved to the member’s satisfaction.<br> Membership Management:<br> Assist with member onboarding, renewals, cancellations, and account management.<br> Maintain accurate member records in the system, ensuring data privacy and security.<br> Collaboration:<br> Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.<br> Support marketing initiatives by promoting events, offers, and programs.<br> Facility Tours and Promotions:<br> Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.<br> Proactively recommend personalized services to enhance the member experience.<br> Member Retention:<br> Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention.<br> Identify at-risk members and implement strategies to enhance their experience.<br> <br><br><br><br>Requirements<br><br> Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)<br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.<br> Excellent verbal and written communication skills.<br> Strong interpersonal and relationship-building abilities.<br> Conflict resolution and problem-solving skills.<br> High emotional intelligence and empathy.<br> Proficiency in customer relationship management (CRM) software and office tools.<br> Background in the fitness, hospitality, or service industry is a plus.<br> <br><br><br>Benefits<br><br><br>Competitive Salary: Based on experience and role responsibilities<br>Club Access: Full access to SEVEN Wellness Club facilities and classes<br>F&B Discount: 50% off all in-house food and beverage items at The Dose Kitchen <br>Career Growth: Opportunities to grow across SEVEN’s expanding group of brands<br>Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being<br><br>Skills: Bachelor’s degree in hospitality, customer service, business, or a related field (preferred) <br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment. <br> Excellent verbal and written communication skills. <br> Strong interpersonal and relationship-building abilities. <br> Conflict resolution and problem-solving skills. <br> High emotional intelligence and empathy. <br> Proficiency in customer relationship management (CRM) software and office tools. <br> Background in the fitness, hospitality, or service industry is a plus.
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.<br><br>KEY RESPONSIBILITIES:<br><br>Member Engagement and Support:<br> Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.<br> Greet members warmly and provide personalized assistance to ensure a seamless experience.<br> Actively promote membership upgrades, class bookings, and premium services.<br> Complaint Resolution:<br> Handle member complaints and resolve issues promptly, escalating to management when necessary.<br> Follow up to ensure issues are resolved to the member’s satisfaction.<br> Membership Management:<br> Assist with member onboarding, renewals, cancellations, and account management.<br> Maintain accurate member records in the system, ensuring data privacy and security.<br> Collaboration:<br> Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.<br> Support marketing initiatives by promoting events, offers, and programs.<br> Facility Tours and Promotions:<br> Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.<br> Proactively recommend personalized services to enhance the member experience.<br> Member Retention:<br> Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention.<br> Identify at-risk members and implement strategies to enhance their experience.<br> <br><br><br><br>Requirements<br><br> Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)<br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.<br> Excellent verbal and written communication skills.<br> Strong interpersonal and relationship-building abilities.<br> Conflict resolution and problem-solving skills.<br> High emotional intelligence and empathy.<br> Proficiency in customer relationship management (CRM) software and office tools.<br> Background in the fitness, hospitality, or service industry is a plus.<br> <br><br><br>Benefits<br><br><br>Competitive Salary: Based on experience and role responsibilities<br>Club Access: Full access to SEVEN Wellness Club facilities and classes<br>F&B Discount: 50% off all in-house food and beverage items at The Dose Kitchen <br>Career Growth: Opportunities to grow across SEVEN’s expanding group of brands<br>Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being<br><br>Skills: Bachelor’s degree in hospitality, customer service, business, or a related field (preferred) <br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment. <br> Excellent verbal and written communication skills. <br> Strong interpersonal and relationship-building abilities. <br> Conflict resolution and problem-solving skills. <br> High emotional intelligence and empathy. <br> Proficiency in customer relationship management (CRM) software and office tools. <br> Background in the fitness, hospitality, or service industry is a plus.
Job Purpose<br><br>Part of the Continuous Monitoring team in FAB GIA.<br><br>Ongoing, data-driven assurance over critical risk areas, particularly those impacting financial stability, regulatory compliance, and operational resilience.<br><br>Leveraging advanced analytics, automation, and integration with core banking systems, the CMC continuously tracks key risk indicators (KRIs), control performance metrics, and transactional anomalies across high-risk domains such as credit risk, AML/CFT, cybersecurity, and market operations.<br><br>Enabling early detection of control failures or emerging risks, allowing for timely escalation and audit plan recalibration. The CMC also plays a pivotal role in supporting regulatory expectations around dynamic risk management and real-time governance, often feeding insights into senior management and Board-level dashboards. By aligning closely with enterprise risk management and compliance functions, the Continuous Monitoring Cell reinforces a proactive assurance culture and ensures that the Internal Audit function remains agile, responsive, and strategically aligned with the bank’s risk appetite and regulatory obligations.<br><br>Key Accountabilities<br><br>Strategic Contribution<br><br> Utilize Computer-Assisted Audit Techniques (CAATs) and other data analysis technologies to enhance audit coverage and efficiency. Design and maintain dashboards and automated alerts for real-time monitoring of control performance. Analyze structured and unstructured data sources (e.g., logs, incidents, IT configurations) to detect control gaps. Utilize Computer-Assisted Audit Techniques (CAATs) and other data analysis technologies to enhance audit coverage and efficiency. Design and maintain dashboards and automated alerts for real-time monitoring of control performance. Analyze structured and unstructured data sources (e.g., logs, incidents, IT configurations) to detect control gaps. Utilize Computer-Assisted Audit Techniques (CAATs) and other data analysis technologies to enhance audit coverage and efficiency. Design and maintain dashboards and automated alerts for real-time monitoring of control performance. Analyze structured and unstructured data sources (e.g., logs, incidents, IT configurations) to detect control gaps. Utilize Computer-Assisted Audit Techniques (CAATs) and other data analysis technologies to enhance audit coverage and efficiency. Design and maintain dashboards and automated alerts for real-time monitoring of control performance. Analyze structured and unstructured data sources (e.g., logs, incidents, IT configurations) to detect control gaps. Develop and execute continuous monitoring strategies aligned with the bank’s risk profile and audit plan. Perform ongoing testing of key controls and risk indicators using automated tools and data analytics. Monitor transactional and operational data to identify anomalies, control failures, or emerging risks.<br><br>People Management<br><br>In Undertaking Audits<br><br> Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy. Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.<br><br>Budgeting and Financial Performance<br><br> Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.<br><br>Policies, Systems, Processes & Procedures<br><br> Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations. Review all the activities of the Units within IB and WB portfolio and credit & credit risk related activities in all the jurisdictions in which they operates to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage. Prepare and maintain a Risk Assessment of each of the Process Streams within the IB, WB & Credit Portfolio and applicable subsidiaries (e.g., international entity) as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls. Establish/update and maintain Audit programs in the central audit management tool.<br><br>Continuous Improvement<br><br> Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.<br><br>Relationship Management<br><br> Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organisation are delivered in the most effective manner. Act as the Audit Business Partner for Line Managers within IB, WB & Credit teams and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses’ self-assessment. Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices. On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented. Conduct any investigations/special reviews assigned by Head of Audit/GCAO.<br><br>Reporting<br><br>Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.<br><br>Specific Accountability<br><br> Maintain up to date knowledge and understanding of IB, WB & Credit control processes (e.g. Relationship Management, Credit Underwriting and Credit Risk Management,) and CBUAE regulatory reporting developments,; drive necessary changes in Audit plan/working programs. Safeguard against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Credit/operational controls of FAB standards are effectively carried out and are efficient in the units/departments audited. Review the IB, WB & Credit functions of the bank end to end and identifying areas of correction / improvement. Examine and comment on the process for the early recognition of problems (if any) and their remedial management to minimise the loss. Contribute towards the enhancement of relationship between GIA and stakeholders.<br><br>Minimum Qualification<br><br> Bachelor’s degree in Finance Relevant post-graduate qualification and/or progress towards relevant professional qualification (CA/CFA/FRM) and/ or certification is desirable.<br><br>Minimum Experience<br><br> Minimum 3+ years’ relevant experience with an International Bank or Big 4. Internal Audit experience strongly preferred (but not mandatory). Working knowledge of Corporate Relationship Management & Credit activities and processes and associated risks. Working knowledge of bank and audit policies and procedures, as well as Central Bank regulations, if relevant Self-directed, able to manage multiple tasks and ability to work under pressure. Good analytical skills. Good verbal and written communication skills.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best-in-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the EMEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes EMEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support financial strategy execution: Assist in directing financial operations to ensure alignment with the hotel’s strategic goals, optimizing profitability and efficiency Provide financial insights: Assist in reviewing financial performance, reconciling accounts, and preparing recommendations for hotel leadership and ownership Manage financial operations: Oversee Accounts Receivable, Credit, and Night Audit functions, ensuring adherence to internal controls and financial policies Oversee financial reporting: Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance Monitor and approve financial transactions: Review and authorize ledger reconciliations, tax filings, and payroll, ensuring financial accuracy and compliance Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team Drive financial performance: Support all activities of the Finance Director by monitoring financial performance, ensuring timely and accurate financial reporting, and contributing to the achievement of the hotel's financial objectives. Oversee month-end and financial reporting processes: Coordinate and review month-end closing activities and monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), the Uniform System of Accounts, and Hilton policies and procedures. Ensure compliance and operational excellence: Maintain the smooth operation of all hotel finance activities while ensuring full compliance with company policies, regulatory requirements, and contractual obligations. Partner with key stakeholders: Collaborate with hotel finance team members, Hotel Management, Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners, Asset Managers, and Regional Operations Finance teams to support business objectives and strengthen cross-functional relationships. Support finance leadership: Assist the Finance Director in leading the Finance Department and assume departmental leadership responsibilities in their absence to ensure continuity of operations. Develop a high-performing finance team: Support the recruitment, development, coaching, and engagement of finance team members, while participating in relevant finance development programs to build a best-in-class finance function. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>The Following Capabilities And Qualifications Would Be Advantageous<br><br> Ability to analyze large volumes of complex financial information from multiple sources and prepare accurate reports, forecasts, budgets, and financial projections. Strong problem-solving skills with the ability to identify, evaluate, and resolve financial and operational issues, while proactively identifying and preventing potential problems. Ability to manage, coach, and develop team members, fostering strong problem-solving capabilities and supporting the achievement of team objectives. Ability to take initiative, prioritize responsibilities, implement solutions, and drive continuous improvement across finance operations. Highly organized with strong attention to detail and the ability to manage multiple priorities while maintaining accuracy. Ability to prepare and deliver presentations and communicate financial information effectively to all levels of management, hotel leadership, ownership groups, and external stakeholders. Strong communication, interpersonal, and negotiation skills with the ability to build effective working relationships across all levels of the organization. Proficiency in Microsoft Excel, Word, and Outlook, with the ability to quickly learn and adapt to new systems and technologies. University degree in Accounting, Finance, or a related field preferred.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>The purpose of this position is to provide effective technical support to the maintenance team responsible for all aspects of Mechanical, electrical, Plumbing & LTE related engineering and maintenance works within the premises of KM Dubai Metro.</span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
<ul>
<li><span><span>Assist the MEP Technical auditor and perform Asset / contractor inspections for Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc. within Dubai metro premises.</span></span></li>
<li><span><span>Perform the Mechanical, electrical, Plumbing & LTE asset inspection, maintain inspection records and provide updates / reports to MEP Technical auditor.</span></span></li>
<li><span><span>Perform SLA - Contractor preventive and corrective maintenance performance checks and provide technical recommendation for asset and performance improvements.</span></span></li>
<li><span><span>Check the Contractor is following relevant procedures and work instructions and ensure compliance with the business requirements.</span></span></li>
<li><span><span>Assist the MEP Engineer and/or other technical support staff during safety incidents, P1/P2 faults and emergencies. Support and diagnose cause of electrical or mechanical malfunction or failure of equipment’s.</span></span></li>
<li><span><span>Assist other department within KM organization, RTA, retail or 3rd party as per business requirements.</span></span></li>
<li><span><span>Reporting any safety occurrences or incidents to their supervisor or manager in a timely manner.</span></span></li>
<li><span><span>Ensure that contractor is using appropriate maintenance tools & equipment during PM/CM.</span></span></li>
<li><span><span>Assist subordinates with the job familiarization, maintain a proactive behaviour towards maintaining work related knowledge and competencies.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Perform and carry out duties as instructed/ directed by the Mechanical & Electrical contract manager and MEP Engineer.</span></span></li>
</ul> <p><span><span><b>KNOWLEDGE REQUIRED</b></span></span></p><br> <ul>
<li><span><span>Working knowledge in maintaining Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li>
<li><span><span>Thorough understanding of all aspects of safety issues related to railway operations.</span></span></li>
</ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul>
<li><span><span>Possess good communication skills and the ability to communicate with landlord, persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession etc.</span></span></li>
<li><span><span>Ability to write simple technical reports, routine business correspondence, assist in preparing work methodologies and related documents as required.</span></span></li>
<li><span><span>Ability to multitask and analyse situation promptly to handle priorities.</span></span></li>
<li><span><span>Establishing, supervising and implementing a safe system of work to protect the safety of persons working on Dubai metro.</span></span></li>
<li><span><span>Must obtain qualification as Line-Person-In-Charge.</span></span></li>
</ul> <p><span><span><b>EXPERIENCE</b></span></span></p><br>
<ul>
<li><span><span>Minimum 2 years work experience as a Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li>
</ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br>
<ul>
<li><span><span>Vocational trade certificate or diploma in electrical/ Mechanical discipline or equivalent.</span></span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>The purpose of this position is to provide effective technical support to the maintenance team responsible for all aspects of Mechanical, electrical, Plumbing & LTE related engineering and maintenance works within the premises of KM Dubai Metro.</span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
<ul>
<li><span><span>Assist the MEP Technical auditor and perform Asset / contractor inspections for Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc. within Dubai metro premises.</span></span></li>
<li><span><span>Perform the Mechanical, electrical, Plumbing & LTE asset inspection, maintain inspection records and provide updates / reports to MEP Technical auditor.</span></span></li>
<li><span><span>Perform SLA - Contractor preventive and corrective maintenance performance checks and provide technical recommendation for asset and performance improvements.</span></span></li>
<li><span><span>Check the Contractor is following relevant procedures and work instructions and ensure compliance with the business requirements.</span></span></li>
<li><span><span>Assist the MEP Engineer and/or other technical support staff during safety incidents, P1/P2 faults and emergencies. Support and diagnose cause of electrical or mechanical malfunction or failure of equipment’s.</span></span></li>
<li><span><span>Assist other department within KM organization, RTA, retail or 3rd party as per business requirements.</span></span></li>
<li><span><span>Reporting any safety occurrences or incidents to their supervisor or manager in a timely manner.</span></span></li>
<li><span><span>Ensure that contractor is using appropriate maintenance tools & equipment during PM/CM.</span></span></li>
<li><span><span>Assist subordinates with the job familiarization, maintain a proactive behaviour towards maintaining work related knowledge and competencies.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Perform and carry out duties as instructed/ directed by the Mechanical & Electrical contract manager and MEP Engineer.</span></span></li>
</ul> <p><span><span><b>KNOWLEDGE REQUIRED</b></span></span></p><br> <ul>
<li><span><span>Working knowledge in maintaining Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li>
<li><span><span>Thorough understanding of all aspects of safety issues related to railway operations.</span></span></li>
</ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul>
<li><span><span>Possess good communication skills and the ability to communicate with landlord, persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession etc.</span></span></li>
<li><span><span>Ability to write simple technical reports, routine business correspondence, assist in preparing work methodologies and related documents as required.</span></span></li>
<li><span><span>Ability to multitask and analyse situation promptly to handle priorities.</span></span></li>
<li><span><span>Establishing, supervising and implementing a safe system of work to protect the safety of persons working on Dubai metro.</span></span></li>
<li><span><span>Must obtain qualification as Line-Person-In-Charge.</span></span></li>
</ul> <p><span><span><b>EXPERIENCE</b></span></span></p><br>
<ul>
<li><span><span>Minimum 2 years work experience as a Mechanical, Electrical, Plumbing & LTE assets covering Tunnel ventilation System (TVS), Low Voltage System (LV), Environmental Control System/ Building Management System (ECS), Fire Detection/Suppression (FPS), Ventilation & Air-conditioning (VAC), Uninterrupted Power Supplies (UPS), Lifts, Travelators and Escalators (LTE), Diesel Generators (DG), Station Sliding Doors (SLD), Roller Shutter Doors (RSD), Plumbing and Dewatering systems (DPS), Smoke curtain, Hoist, Parking Guidance system (PGS), barrier etc.</span></span></li>
</ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br>
<ul>
<li><span><span>Vocational trade certificate or diploma in electrical/ Mechanical discipline or equivalent.</span></span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food & Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>
About Jumeirah<br>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br><br>About Jumeirah Marsa Al Arab<br>Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state -of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant -garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave -shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab<br><br>About the Job The main duties and responsibilities of this role include:<br>• Deliver exceptional guest experiences by greeting and escorting guests, handling luggage, responding to enquiries, arranging amenities, fulfilling special requests, and anticipating individual needs and expectations.• Manage guest registration, cashiering, and administrative responsibilities while maintaining seamless guest interactions, recognition, and adherence to established service standards.• Provide food and beverage service by accurately taking orders, maintaining comprehensive menu knowledge, preparing service areas, and serving and clearing items efficiently in line with operational standards.• Maintain the cleanliness, organization, stock levels, and operational readiness of the Butler Pantry, Reception Desk, guest areas, and service stations to ensure a professional environment.• Address guest concerns promptly and professionally, resolving complaints within assigned authority levels and escalating issues to management when required.• Ensure full compliance with hotel policies, HACCP requirements, health, safety and environmental standards, grooming guidelines, quality procedures, and company code of conduct while maintaining a professional appearance and punctuality.<br>About You The ideal candidate for this position will have the following experience and qualifications:<br>• Relevant Technical/Vocational Diploma or equivalent qualification.• 1–2 years of experience within the international luxury hospitality industry.• Experience working in a multicultural environment with diverse teams and guests.• Strong interpersonal and communication skills with a customer-focused approach.<br>About the Benefits<br>At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:<br>Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Comprehensive healthcare and life insurance coverage Paid annual leave entitlement Incentive programmes aligned with leadership performance Competitive tax-free salary paid in UAE Dirhams (AED)
About Jumeirah <br>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. <br>About Jumeirah Marsa Al Arab<br>Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state -of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant -garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave -shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab<br> About the Job The main duties and responsibilities of this role include: • Deliver exceptional guest experiences by greeting and escorting guests, handling luggage, responding to enquiries, arranging amenities, fulfilling special requests, and anticipating individual needs and expectations.• Manage guest registration, cashiering, and administrative responsibilities while maintaining seamless guest interactions, recognition, and adherence to established service standards.• Provide food and beverage service by accurately taking orders, maintaining comprehensive menu knowledge, preparing service areas, and serving and clearing items efficiently in line with operational standards.• Maintain the cleanliness, organization, stock levels, and operational readiness of the Butler Pantry, Reception Desk, guest areas, and service stations to ensure a professional environment.• Address guest concerns promptly and professionally, resolving complaints within assigned authority levels and escalating issues to management when required.• Ensure full compliance with hotel policies, HACCP requirements, health, safety and environmental standards, grooming guidelines, quality procedures, and company code of conduct while maintaining a professional appearance and punctuality.<br>About You The ideal candidate for this position will have the following experience and qualifications:<br>• Relevant Technical/Vocational Diploma or equivalent qualification.• 2-3 years of experience within the international luxury hospitality industry.• Experience working in a multicultural environment with diverse teams and guests.• Strong interpersonal and communication skills with a customer-focused approach.<br>About the Benefits <br>At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Comprehensive healthcare and life insurance coverage Paid annual leave entitlement Incentive programmes aligned with leadership performance Competitive tax-free salary paid in UAE Dirhams (AED)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The purpose of this position is to provide effective protection planning and infrastructure access coordination services to support maintenance and engineering activities across Dubai Metro and Dubai Tram. The role is responsible for assisting in the planning, scheduling, coordination, administration, and documentation of track possessions, infrastructure access arrangements, and Permit-to-Work (PTW) approvals during Engineering Hours and during Operational Hours. The position supports maintenance delivery by ensuring accurate planning documentation, timely communication with stakeholders, and compliance with all safety and access control procedures</span></p><br><p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br>
<p><span><span><strong>STRATEGIC </strong></span></span></p><br>
<ul>
<li><span>Support the Infrastructure Access Lead in delivering effective protection planning and infrastructure access coordination activities for Dubai Metro and Dubai Tram.</span></li>
<li><span>Assist in the development and maintenance of planning processes, documentation standards, and access control arrangements.</span></li>
<li><span>Support continuous improvement initiatives relating to possession planning, PTW management, and infrastructure access control.</span></li>
<li><span>Contribute to the efficient utilisation of engineering access windows through effective planning and coordination activities</span></li>
</ul>
<p><span><strong>FINANCIAL</strong></span></p><br>
<ul>
<li><span>Ensure compliance with Keolis MHI financial governance, document control requirements, and management system procedures.</span></li>
<li><span>Support efficient planning and scheduling practices that minimise disruption and optimise use of access opportunities.</span></li>
<li><span>Maintain accurate planning records and documentation to support audit and business requirements.</span></li>
</ul>
<p><span><strong>stakeholder / customer </strong></span></p><br>
<ul>
<li><span>Coordinate with maintenance disciplines, Infrastructure Access Controllers, Operations Control Centre, contractors, and other stakeholders regarding infrastructure access requirements.</span></li>
</ul>
<ul>
<li><span>Assist Infrastructure Access Controllers in coordinating requests from internal departments, external contractors, and third-party organisations.</span></li>
<li><span>Communicate approved PTWs, possession arrangements, engineering notices, PIC Training & licensing and schedule changes to relevant stakeholders.</span></li>
<li><span>Support stakeholder engagement activities to ensure maintenance requirements are delivered safely and efficiently while minimising operational impact</span></li>
</ul>
<p><span><strong>operational </strong></span></p><br>
<ul>
<li><span>Assist in planning, scheduling, prioritising, and coordinating protection arrangements during Engineering Hours and Operational Hours where required.</span></li>
<li><span>Support the booking and administration of track possessions and prepare draft Lineside Possession Schematics for weekly planning meetings.</span></li>
<li><span>Maintain and monitor Permit-to-Work applications and issue approved permits to authorised requesting parties.</span></li>
<li><span>Maintain PTW databases, electronic records, indexing systems, and document storage structures.</span></li>
<li><span>Coordinate PTW applications with all concerned parties and stakeholders to ensure timely approvals.</span></li>
<li><span>Maintain accurate records of schedules, completed activities, and planning documentation.</span></li>
<li><span>Prepare and update:</span></li>
<li><span>Weekly Engineering Notices</span></li>
<li><span>Weekly Lineside Access Plans</span></li>
<li><span>Possession Schematics</span></li>
<li><span>Permit-to-Work Summaries</span></li>
<li><span>Possession Authority Forms</span></li>
<li><span>Mainline and Depot Switching Schedules</span></li>
<li><span>Assist in preparing engineering planning documentation using approved software tools and templates.</span></li>
<li><span>Ensure all planning documentation is accurate, current, and distributed within required timescales.</span></li>
<li><span>Support investigations relating to planning discrepancies, access control issues, and non-compliance events.</span></li>
<li><span>Undertake any other duties reasonably assigned by the Planning Manager.</span></li>
<li><span>Carry out duties as reasonably instructed by the Planning Manager</span></li>
</ul>
<p><span><strong>DIMENSIONS </strong></span></p><br>
<ul>
<li><span>Primarily office-based role.</span></li>
<li><span>Regular interaction with maintenance teams, Infrastructure Access Controllers, Operations Control Centre, contractors, and third-party stakeholders.</span></li>
<li><span>Responsible for administration and coordination of PTW documentation, engineering notices, and possession planning records.</span></li>
<li><span>Supports planning activities across Dubai Metro and Dubai Tram networks</span></li>
</ul> <p><span><strong>KEY COMPETENCIES </strong></span></p><br>
<p><span><strong>technical COMPETENCIES</strong></span></p><br>
<p><span><strong>Planning & Coordination </strong></span></p><br>
<p><span>Ability to coordinate multiple maintenance and engineering activities, ensuring effective scheduling and delivery of infrastructure access arrangements.</span></p><br>
<p><span><strong>Documentation & Administration </strong></span></p><br>
<p><span>Ability to prepare, maintain, and control planning documentation, engineering notices, PTW records, and related reports accurately and efficiently.</span></p><br>
<p><span><strong>IT & Systems </strong></span></p><br>
<p><span>Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with working knowledge of Visio, Project, Acrobat Pro, and document management systems.</span></p><br>
<p><span><strong>Technical Knowledge</strong></span></p><br>
<p><span>Good understanding of:</span></p><br>
<ul>
<li><span>Track layouts and power rail sectioning</span></li>
<li><span>Metro and Tram infrastructure</span></li>
<li><span>Depot and station layouts</span></li>
<li><span>Traction power switching arrangements</span></li>
<li><span>Permit-to-Work processes</span></li>
<li><span>Possession planning and access control systems</span></li>
</ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<p><span>Engineering Graduate in either Electrical, Civil, Electronics & Communications, Transportation/Automobile, Mechanical Engineering with understanding of Metro and Tram systems.</span></p><br>
<br>
<p><span><strong>Experience</strong></span></p><br>
<p><span>2 or more years of relevant work experience in engineering works management, maintenance, planning, possession planning and infrastructure access control</span></p><br>
<ul>
<li><span>Regional or UAE experience</span></li>
<li><span>Experience of working in a Metro / light rail environment</span></li>
<li><span>Knowledge and experience of data analysis, interrogation and reporting</span></li>
<li><span>Knowledge and experience of Maximo CMMS (v7.6+)</span></li>
</ul>
<br>
<p><span><strong>Skills / Training</strong></span></p><br>
<p><span>Fluent in English</span></p><br>
<ul>
<li><span>Reliability professional or engineer certification, or other relevant reliability certification</span></li>
<li><span>Institute of Asset Management (IAM) certification / diploma</span></li>
<li><span>Project Management Professional (PMP)</span></li>
</ul>
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The purpose of this position is to provide effective protection planning and infrastructure access coordination services to support maintenance and engineering activities across Dubai Metro and Dubai Tram. The role is responsible for assisting in the planning, scheduling, coordination, administration, and documentation of track possessions, infrastructure access arrangements, and Permit-to-Work (PTW) approvals during Engineering Hours and during Operational Hours. The position supports maintenance delivery by ensuring accurate planning documentation, timely communication with stakeholders, and compliance with all safety and access control procedures</span></p><br><p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br>
<p><span><span><strong>STRATEGIC </strong></span></span></p><br>
<ul>
<li><span>Support the Infrastructure Access Lead in delivering effective protection planning and infrastructure access coordination activities for Dubai Metro and Dubai Tram.</span></li>
<li><span>Assist in the development and maintenance of planning processes, documentation standards, and access control arrangements.</span></li>
<li><span>Support continuous improvement initiatives relating to possession planning, PTW management, and infrastructure access control.</span></li>
<li><span>Contribute to the efficient utilisation of engineering access windows through effective planning and coordination activities</span></li>
</ul>
<p><span><strong>FINANCIAL</strong></span></p><br>
<ul>
<li><span>Ensure compliance with Keolis MHI financial governance, document control requirements, and management system procedures.</span></li>
<li><span>Support efficient planning and scheduling practices that minimise disruption and optimise use of access opportunities.</span></li>
<li><span>Maintain accurate planning records and documentation to support audit and business requirements.</span></li>
</ul>
<p><span><strong>stakeholder / customer </strong></span></p><br>
<ul>
<li><span>Coordinate with maintenance disciplines, Infrastructure Access Controllers, Operations Control Centre, contractors, and other stakeholders regarding infrastructure access requirements.</span></li>
</ul>
<ul>
<li><span>Assist Infrastructure Access Controllers in coordinating requests from internal departments, external contractors, and third-party organisations.</span></li>
<li><span>Communicate approved PTWs, possession arrangements, engineering notices, PIC Training & licensing and schedule changes to relevant stakeholders.</span></li>
<li><span>Support stakeholder engagement activities to ensure maintenance requirements are delivered safely and efficiently while minimising operational impact</span></li>
</ul>
<p><span><strong>operational </strong></span></p><br>
<ul>
<li><span>Assist in planning, scheduling, prioritising, and coordinating protection arrangements during Engineering Hours and Operational Hours where required.</span></li>
<li><span>Support the booking and administration of track possessions and prepare draft Lineside Possession Schematics for weekly planning meetings.</span></li>
<li><span>Maintain and monitor Permit-to-Work applications and issue approved permits to authorised requesting parties.</span></li>
<li><span>Maintain PTW databases, electronic records, indexing systems, and document storage structures.</span></li>
<li><span>Coordinate PTW applications with all concerned parties and stakeholders to ensure timely approvals.</span></li>
<li><span>Maintain accurate records of schedules, completed activities, and planning documentation.</span></li>
<li><span>Prepare and update:</span></li>
<li><span>Weekly Engineering Notices</span></li>
<li><span>Weekly Lineside Access Plans</span></li>
<li><span>Possession Schematics</span></li>
<li><span>Permit-to-Work Summaries</span></li>
<li><span>Possession Authority Forms</span></li>
<li><span>Mainline and Depot Switching Schedules</span></li>
<li><span>Assist in preparing engineering planning documentation using approved software tools and templates.</span></li>
<li><span>Ensure all planning documentation is accurate, current, and distributed within required timescales.</span></li>
<li><span>Support investigations relating to planning discrepancies, access control issues, and non-compliance events.</span></li>
<li><span>Undertake any other duties reasonably assigned by the Planning Manager.</span></li>
<li><span>Carry out duties as reasonably instructed by the Planning Manager</span></li>
</ul>
<p><span><strong>DIMENSIONS </strong></span></p><br>
<ul>
<li><span>Primarily office-based role.</span></li>
<li><span>Regular interaction with maintenance teams, Infrastructure Access Controllers, Operations Control Centre, contractors, and third-party stakeholders.</span></li>
<li><span>Responsible for administration and coordination of PTW documentation, engineering notices, and possession planning records.</span></li>
<li><span>Supports planning activities across Dubai Metro and Dubai Tram networks</span></li>
</ul> <p><span><strong>KEY COMPETENCIES </strong></span></p><br>
<p><span><strong>technical COMPETENCIES</strong></span></p><br>
<p><span><strong>Planning & Coordination </strong></span></p><br>
<p><span>Ability to coordinate multiple maintenance and engineering activities, ensuring effective scheduling and delivery of infrastructure access arrangements.</span></p><br>
<p><span><strong>Documentation & Administration </strong></span></p><br>
<p><span>Ability to prepare, maintain, and control planning documentation, engineering notices, PTW records, and related reports accurately and efficiently.</span></p><br>
<p><span><strong>IT & Systems </strong></span></p><br>
<p><span>Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with working knowledge of Visio, Project, Acrobat Pro, and document management systems.</span></p><br>
<p><span><strong>Technical Knowledge</strong></span></p><br>
<p><span>Good understanding of:</span></p><br>
<ul>
<li><span>Track layouts and power rail sectioning</span></li>
<li><span>Metro and Tram infrastructure</span></li>
<li><span>Depot and station layouts</span></li>
<li><span>Traction power switching arrangements</span></li>
<li><span>Permit-to-Work processes</span></li>
<li><span>Possession planning and access control systems</span></li>
</ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<p><span>Engineering Graduate in either Electrical, Civil, Electronics & Communications, Transportation/Automobile, Mechanical Engineering with understanding of Metro and Tram systems.</span></p><br>
<br>
<p><span><strong>Experience</strong></span></p><br>
<p><span>2 or more years of relevant work experience in engineering works management, maintenance, planning, possession planning and infrastructure access control</span></p><br>
<ul>
<li><span>Regional or UAE experience</span></li>
<li><span>Experience of working in a Metro / light rail environment</span></li>
<li><span>Knowledge and experience of data analysis, interrogation and reporting</span></li>
<li><span>Knowledge and experience of Maximo CMMS (v7.6+)</span></li>
</ul>
<br>
<p><span><strong>Skills / Training</strong></span></p><br>
<p><span>Fluent in English</span></p><br>
<ul>
<li><span>Reliability professional or engineer certification, or other relevant reliability certification</span></li>
<li><span>Institute of Asset Management (IAM) certification / diploma</span></li>
<li><span>Project Management Professional (PMP)</span></li>
</ul>
<br>
</div>
Additional Information<br><br>Job Number 26096542<br><br>Job Category Rooms & Guest Services Operations<br><br>Location DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26082033<br><br>Job Category Rooms & Guest Services Operations<br><br>Location DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26082033<br><br>Job Category Rooms & Guest Services Operations<br><br>Location DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description<br><br>Additional Information<br><br>Job Number 26077086<br><br>Job Category Rooms & Guest Services Operations<br><br>Location West Crescent, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.whotels.com/theangle Job Function: Hospitality & Guest Services Company Industry/<br><br>Sector: Hospitality<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.