School Management jobs - Abu Dhabi UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you see yourself as the <strong>Procurement Executive</strong> for our <strong>Procurement team</strong> at InterContinental® Hotel Dubai Festival City?</span></p><br><p><span>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</span></p><br><p><span>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</span></p><br><p><span>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</span></p><br><p><span>The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </span></p><br><p><span><strong>A little taste of your day-to-day:</strong></span></p><br><ul><li><p><span>Secure delivery of best possible products at the best possible price within required timeframe while conforming to the quality and hygiene standards of the hotel.</span></p><br></li><li><p><span>Ensure proper filing and allocation of the purchase orders and required supporting documentation as per the Procurement Policy.</span></p><br></li><li><p><span>Ensures timely delivery of goods and services.</span></p><br></li><li><p><span>Monitors discrepancies between the supplier’s quotation and delivered price, noted by the Receiving Agent and records these cases as glitches in the Vendor Performance Review (VPR).</span></p><br></li><li><p><span>Manages vendor relationships and establishes contact with suitable/ prospective vendors as per the Procurement Policy.</span></p><br></li><li><p><span>Responsible for resolving issues with vendors/delivered items or services raised by colleagues or HODs, filling up complaint forms, when necessary,</span></p><br></li><li><p><span>Responsible for respective category vendor performance management, including but not limited to updating Vendor Performance Report on a weekly basis, maintaining vendor performance feedback report from cluster’s Department Heads (HOD), bringing issues to attention of the management when deemed necessary.</span></p><br></li><li><p><span>Maintain list of approved and non-preferred vendors as per the respective HODs vendor performance feedback report and in accordance with the Procurement Policy.</span></p><br></li><li><p><span>Responsible for scheduling VPR meeting with top vendors representing 80 % of total spend and volume as per category.</span></p><br></li><li><p><span>Provides information to the Department Heads on the market trends with regards to the pricing and availability of all products.</span></p><br></li><li><p><span>Operates under minimum supervision and maintains close liaison with the Procurement Management regarding the departmental goals and is responsible for driving the respective category’s targets, including market survey and savings.</span></p><br></li><li><p><span>Adhere to/promote the IHG vendor code of conduct.</span></p><br></li><li><p><span>Makes sure that three (3) quotations are obtained for each purchase request for all the direct items unless the 3 bids rule can be abstained as per the Procurement Policy.</span></p><br></li><li><p><span>Makes sure that all the purchase orders allocated are approved before acquiring the materials.</span></p><br></li><li><p><span>Ensures adherence to the urgent procurement policy for the assigned category including PR allocation.</span></p><br></li><li><p><span>Provides the Procurement Management with periodic market survey/tender on the products for the assigned category.</span></p><br></li><li><p><span>Monitors the cash purchase as and when petty cash is handed over by the Assistant Procurement Manager/Procurement Manager/Director of Procurement. Makes sure that all Petty Cash voucher are submitted to the Assistant Procurement Manager/Procurement Manager/Director of Procurement to claim reimbursement according to the Procurement Policy.</span></p><br></li><li><p><span>Day to day administrative tasks to be performed for the department that includes documentation, tracking of interdepartmental documents handover, log books, stationery, etc.</span></p><br></li></ul><p><span><strong>What we need from you:</strong></span></p><br><ul><li><span>Bachelor’s degree in business administration or equivalent&nbsp;</span></li><li><span>At least 2 years of work experience in hotel procurement as supervisor.</span></li><li><span>Proficiency in MS Office</span></li><li><span>Familiarity with Jana Sky Soft is an advantage.</span></li><li><span>Strong team collaboration skills</span></li><li><span>Strong negotiation skills</span></li><li><span>Knowledge of UAE market&nbsp;</span></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><span>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</span></p><br><p><span>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us, and you’ll become part of our ever-growing global family.</span></p><br><p><span><strong>Who we are:</strong></span></p><br><p><span>As the world’s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>As a Client Experience Executive at Standard Chartered in Dubai, you will play a pivotal role in embedding a customer-centric culture throughout all transactional and operational processes. Your efforts will directly contribute to creating and maintaining a differentiated service model that consistently exceeds customer expectations and stands apart from competitors. By ensuring superior service delivery, you will help drive the Bank’s profitability and expand its market share, reinforcing Standard Chartered's commitment to excellence in client engagement.</span></p><br><br><p><span>This role offers an exciting opportunity to be at the forefront of enhancing client experience by systematically capturing and analysing the Voice of Customer (VoC). Working collaboratively across teams, you will provide actionable insights to improve processes, address service gaps, and ensure timely issue resolution. Your active participation in this dynamic environment will empower the Bank to innovate its service offerings while promoting a customer-first philosophy.</span></p><br><br><b>Key Responsibilities</b> <br><p><span>In this role, your key responsibilities will include:</span></p><br><br><ul><li><span>Ensuring the completion of survey calls within the stipulated turnaround time for all assigned processes, maintaining high quality and accuracy in data collection.</span></li><li><span>Timely and precise reporting of survey findings to the relevant Country teams, ensuring data integrity and actionable feedback.</span></li><li><span>Coordinating closely with Country contacts to secure survey data files within agreed timelines, facilitating smooth operational workflows.</span></li><li><span>Adhering strictly to call scheduling and dialler protocols to optimise survey effectiveness and client engagement.</span></li><li><span>Managing assigned processes diligently to uphold service standards and contribute to team goals.</span></li><li><span>Providing insightful recommendations to enhance people and process efficiency based on identified themes and feedback during survey calls.</span></li><li><span>Promptly escalating unresolved issues to business stakeholders for timely service recovery and resolution.</span></li><li><span>Maintaining a spotless record of client satisfaction by preventing complaints and stakeholder escalations through proactive management.</span></li><li><span>Collaborating effectively with cross-functional teams to eliminate non-value adding activities and address any observed process lapses.</span></li><li><span>Engaging in continuous professional development by participating in e-learning via the diSCover platform, dedicating a minimum of 12 hours annually to enhance relevant skill sets.</span></li><li><span>Efficiently managing survey volumes and diligently capturing client feedback to support informed analysis that drives frontline coaching and service improvements.</span></li></ul><br><b>Skills and Experience</b> <br><p><strong><span>Must-have Skills</span></strong><br><span>• &nbsp; &nbsp;Client engagement</span><br><span>• &nbsp; &nbsp;Microsoft Office Proficiency</span><br><span>• &nbsp; &nbsp;Productivity &amp; Target Management</span></p><br><br><b>Motivations</b> <br><p><span>• &nbsp; &nbsp;Engaging with clients and understanding their experiences</span><br><span>• &nbsp; &nbsp;Achieving defined productivity and quality targets</span><br><span>• &nbsp; &nbsp;Contributing to improvements through meaningful client feedback</span></p><br><br><b>Qualifications</b> <br><p><strong><span>Professional Qualifications and Experience:</span></strong></p><br><br><ul><li><span>Previous experience as a call centre agent or in a customer service role, with evidence of successfully handling client interactions and feedback.</span></li><li><span>Strong analytical skills, capable of interpreting complex data and extracting actionable insights.</span></li><li><span>Educational background: While a Bachelor’s degree is preferred, candidates with a completed high school education and relevant experience will be considered.</span></li><li><span>Excellent proficiency in English communication, both written and oral, is essential to effectively engage with clients and internal teams.</span></li></ul><br><b>About Standard Chartered</b> <br><p>We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.</p><br><br> <p>Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.</p><br><br><b>What We Offer</b> <br><ul><li><strong>A commitment to diversity and inclusion: </strong>joining a values-driven organisation that celebrates unique perspectives across teams, functions, and geographies.</li><li><strong>Competitive remuneration: </strong>aligned with our Fair Pay Charter, ensuring equitable and transparent compensation, alongside benefits supporting your financial, mental, physical, and social wellbeing.</li><li><strong>Comprehensive retirement and insurance benefits:</strong> core bank funding for savings, medical coverage, and life insurance, with additional flexible benefits available depending on location.</li><li><strong>Generous leave entitlements: </strong>including annual, parental, maternity (up to 20 weeks), sabbatical (up to 12 months), and volunteering leave, ensuring a healthy work-life balance.</li><li><strong>Flexible working arrangements: </strong>options blending home and office presence, designed to accommodate various working patterns and personal needs.</li><li><strong>Robust wellbeing support: </strong>access to Unmind—a leading digital wellbeing platform, resilience training, employee assistance programmes, mental health first-aiders, and self-help resources.</li><li><strong>Learning and development opportunities: </strong>a culture that fosters continuous growth through reskilling, upskilling, and access to a variety of learning platforms including physical, virtual, and digital formats.</li></ul><p>Explore more about our culture and careers at www.sc.com/careers.</p><br><br> </div>

<ol><li><p>Coordinate and manage client/patient cases to ensure smooth delivery of services.</p></li><li><p>Act as the primary point of contact for clients, families, and healthcare professionals.</p></li><li><p>Conduct assessments and identify client needs, concerns, and service requirements.</p></li><li><p>Develop, implement, and monitor individualized care or service plans.</p></li><li><p>Coordinate appointments, referrals, and follow-up services.</p></li><li><p>Maintain accurate case records, reports, and documentation.</p></li><li><p>Liaise with multidisciplinary teams to ensure effective communication and continuity of care.</p></li><li><p>Provide guidance, support, and information to clients and their families.</p></li><li><p>Monitor case progress and ensure timely resolution of issues and concerns.</p></li><li><p>Ensure compliance with organizational policies, procedures, and confidentiality requirements.</p></li><li><p>Prepare case summaries, reports, and updates for management.</p></li><li><p>Support quality improvement initiatives and service excellence.</p></li><li><p>Handle client inquiries and resolve concerns professionally and efficiently.</p></li><li><p>Assist in coordinating community resources and support services when required.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in Healthcare Administration, Nursing, Social Work, Psychology, Public Health, Business Administration, or a related field.</p></li><li><p>Minimum 2-5 years of experience in case management, patient coordination, healthcare administration, customer service, or a similar role.</p></li><li><p><strong>Fluent in Arabic and English</strong> (written and spoken).</p></li><li><p>Strong interpersonal, communication, and relationship management skills.</p></li><li><p>Ability to coordinate effectively with clients, families, healthcare professionals, and external stakeholders.</p></li><li><p>Excellent organizational and time management skills with the ability to manage multiple cases simultaneously.</p></li><li><p>Strong problem-solving, decision-making, and conflict-resolution abilities.</p></li><li><p>Experience in maintaining accurate records, reports, and documentation.</p></li><li><p>Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Understanding of healthcare processes, patient support services, and care coordination is preferred.</p></li><li><p>Ability to handle sensitive and confidential information with professionalism.</p></li><li><p>Customer-focused with a compassionate and service-oriented approach.</p></li><li><p>Candidates currently available in the UAE are preferred.</p></li><li><p>Immediate joiners will be given preference.</p></li><li><p><strong>No UAE healthcare license required.</strong><br><br><strong>Please read the requirements carefully before applying. Only candidates currently available in the UAE will be considered.</strong></p></li></ol>

<ol><li><p>Coordinate and manage client/patient cases to ensure smooth delivery of services.</p></li><li><p>Act as the primary point of contact for clients, families, and healthcare professionals.</p></li><li><p>Conduct assessments and identify client needs, concerns, and service requirements.</p></li><li><p>Develop, implement, and monitor individualized care or service plans.</p></li><li><p>Coordinate appointments, referrals, and follow-up services.</p></li><li><p>Maintain accurate case records, reports, and documentation.</p></li><li><p>Liaise with multidisciplinary teams to ensure effective communication and continuity of care.</p></li><li><p>Provide guidance, support, and information to clients and their families.</p></li><li><p>Monitor case progress and ensure timely resolution of issues and concerns.</p></li><li><p>Ensure compliance with organizational policies, procedures, and confidentiality requirements.</p></li><li><p>Prepare case summaries, reports, and updates for management.</p></li><li><p>Support quality improvement initiatives and service excellence.</p></li><li><p>Handle client inquiries and resolve concerns professionally and efficiently.</p></li><li><p>Assist in coordinating community resources and support services when required.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in Healthcare Administration, Nursing, Social Work, Psychology, Public Health, Business Administration, or a related field.</p></li><li><p>Minimum 2-5 years of experience in case management, patient coordination, healthcare administration, customer service, or a similar role.</p></li><li><p><strong>Fluent in Arabic and English</strong> (written and spoken).</p></li><li><p>Strong interpersonal, communication, and relationship management skills.</p></li><li><p>Ability to coordinate effectively with clients, families, healthcare professionals, and external stakeholders.</p></li><li><p>Excellent organizational and time management skills with the ability to manage multiple cases simultaneously.</p></li><li><p>Strong problem-solving, decision-making, and conflict-resolution abilities.</p></li><li><p>Experience in maintaining accurate records, reports, and documentation.</p></li><li><p>Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Understanding of healthcare processes, patient support services, and care coordination is preferred.</p></li><li><p>Ability to handle sensitive and confidential information with professionalism.</p></li><li><p>Customer-focused with a compassionate and service-oriented approach.</p></li><li><p>Candidates currently available in the UAE are preferred.</p></li><li><p>Immediate joiners will be given preference.</p></li><li><p><strong>No UAE healthcare license required.</strong><br><br><strong>Please read the requirements carefully before applying. Only candidates currently available in the UAE will be considered.</strong></p></li></ol>

<p> <strong>JOB PURPOSE</strong> </p> <p>Assist the Maintenance and Mechanical Supervisor to provide timely maintenance and efficient Mechanical Engineering services to Ducab s assets to ensure optimum operation, minimum loss time and maximum asset life.</p> <p> <strong>KEY ACCOUNTABILITIES</strong> </p> <p> <strong>Policies, Processes and Procedures</strong> </p> <ul> <li>Implement all Standard Operating Procedures and processes</li> </ul> <p> <strong>Toolbox</strong> </p> <ul> <li>Maintain all tools, safety gear and equipment provided by the company safely and in good working conditions to ensure they are ready for use on the job</li> <li>Arrange for repair or replacement of any tools or safety gear that may not be in good working condition</li> </ul> <p> <strong>Time Management</strong> </p> <ul> <li>Carry out all maintenance jobs in line with assigned time standards</li> <li>Notify the Maintenance Supervisor if additional resources are required to carry out the job within the assigned time frame</li> </ul> <p> <strong>Health, Safety and Environment (HSE)</strong> </p> <ul> <li>Follow all relevant HSE policies, procedures &amp; guidelines</li> <li>Follow safe and efficient work methods using proper equipment, tools and protective clothing specified for the job to avoid personal injury and equipment and product damage</li> </ul> <p> <strong>Housekeeping</strong> </p> <ul> <li>Implement 5S principles to keep the work environment clean and tidy before, during and after executing the job</li> </ul> <p> <strong>Innovation and Continuous Improvement</strong> </p> <ul> <li>Participate in lean manufacturing initiatives for innovation and continuous improvement</li> </ul> <p> <strong>Preventive Maintenance</strong> </p> <ul> <li>Undertake preventive maintenance in line with the maintenance job plan and machine availability to minimize breakdown maintenance</li> <li>Exercise vigilance and troubleshoot simple or developing problems to ensure continuity of operations and escalate those beyond own capability to ensure effective resolution</li> </ul> <p> <strong>Machinery Installation</strong> </p> <ul> <li>Install machinery and platforms in new and existing plants</li> </ul> <p> <strong>Breakdown Maintenance</strong> </p> <ul> <li>Undertake breakdown maintenance for repairs, fabrication and welding jobs when requested to enable quick recovery of production at assigned standards, in line with Standard Operating Procedures</li> <li>Report any abnormalities observed to the Mechanical / Maintenance Supervisor to enable appropriate corrective action to be taken</li> </ul> <p> <strong>Asset Management System</strong> </p> <ul> <li>Complete the ERP maintenance activity sheet after completion of the assigned job and highlight areas of concern</li> <li>Input maintenance data in the Asset Management system to ensure accuracy and reliability of maintenance information in the system</li> </ul> <p> <strong>Outsourced Activities</strong> </p> <ul> <li>Analyze jobs and communicate with the Mechanical or the Maintenance Supervisor to assist them by coordinating power supply, fixing minor faults, and technicalities to complete the specified tasks</li> <li>Provide contractor s craftsmen with guidance to support the efficient execution of outsourced work</li> </ul> <p><br></p> <p> <strong>KNOWLEDGE AND QUALIFICATIONS</strong> </p> <p> <strong>Essential:</strong> Secondary School Certificate with a Vocational certificate in Fitter and/or Fabrication trade. Good knowledge of Pneumatic and Hydraulic systems.</p> <p> <strong>Desirable:</strong> Welding and fabrication experience.</p> <p> <strong>Job Skills:</strong> Fitting and fabrication skills, good communication, able to read mechanical drawings.</p> <p> <strong>Behavioural Competencies:</strong> Systematic approach, transparency, integrity, professionalism, caring &amp; supportive style, passion for excellence, change management orientation.</p> <p> <strong>Experience:</strong> 5 years or more of relevant experience in mechanical maintenance of heavy rotating machinery within a large manufacturing plant, preferably in an ERP environment using SAP.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Arabian Ethicals&nbsp;was established in 1977 to service the pharmaceutical industry as an agent for the management, storage, and distribution of manufacturers’ brands to both the private and governmental sectors.</p><br><p>Today, Arabian Ethicals has grown into one of the leading healthcare distributors in UAE, distributing 50 brands across its pharmaceutical core business, animal health, and consumer division.</p><br><br>Job Description<br><p><strong>A. New Product Launches</strong></p><br><ul><li>Lead the end-to-end commercial preparation and execution of new product launches across oncology, immunology, rare diseases, and other specialty/innovative portfolios.</li><li>Develop comprehensive pre-launch and launch plans, including positioning, value propositions, messaging, and customer segmentation.</li><li>Conduct market assessments covering market size, patient population, treatment pathways, competitors, pricing, access, and growth opportunities.</li><li>Develop launch timelines, milestones, KPIs, resource requirements, forecasts, budgets, and business cases.</li><li>Coordinate cross-functional launch readiness across Commercial, Regulatory, Market Access, Supply Chain, Finance, and other relevant functions.</li><li>Track launch performance and implement corrective actions where required.</li></ul><p><strong>B. Brand Strategy &amp; Portfolio Management</strong></p><br><ul><li>Develop and implement annual and long-term Brand Plans based on market opportunities and business objectives.</li><li>Translate global/regional strategies from principals into appropriate UAE commercial strategies.</li><li>Identify growth opportunities across products, indications, customer segments, and channels.</li><li>Monitor market trends, competitor activity, treatment guidelines, product performance, and customer insights.</li><li>Optimize the brand mix and lifecycle strategy throughout the product’s commercial life.</li></ul><p><strong>C. Specialty Care &amp; Stakeholder Engagement</strong></p><br><ul><li>Map patient journeys and identify barriers to diagnosis, treatment initiation, access, and continuation.</li><li>Develop stakeholder engagement strategies for healthcare professionals and relevant healthcare institutions.</li><li>Identify and develop relationships with key opinion leaders.</li><li>Work with Market Access to understand reimbursement, tender, formulary, and access dynamics.</li></ul><p><strong>D. Market Intelligence &amp; Business Analytics</strong></p><br><ul><li>Analyse market and sales data to identify trends and opportunities; monitor competitors and emerging therapies.</li><li>Track brand KPIs, market share, sales performance, and promotional effectiveness.</li><li>Develop management presentations and business reviews for senior leadership and principals.</li></ul><p><strong>E. Cross-Functional Leadership</strong></p><br><ul><li>Act as the commercial lead for assigned brands and coordinate activities across Sales, Regulatory Affairs, Market Access, Supply Chain, Finance, Business Development, and Principal companies.</li><li>Ensure all functions are aligned around launch objectives, commercial priorities, timelines, and business outcomes.</li></ul><p><strong>F. Principal / Partner Management</strong></p><br><ul><li>Prepare regular business reviews and performance updates.</li><li>Coordinate launch plans and commercial strategies with principals; ensure alignment on marketing activities, forecasts, budgets, and KPIs.</li><li>Proactively identify opportunities to expand the partnership and portfolio.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Pharmacy, Medicine, Life Sciences, Biotechnology, Biomedical Sciences, Business, Marketing, or a related discipline</li><li>MBA, Master’s degree, or relevant commercial qualification</li></ul><br>Additional Information<br><p><strong>Experience</strong></p><br><ul><li>5–8 years of experience in the pharmaceutical industry, preferably within specialty care, innovative medicines, or hospital products</li><li>Proven experience in brand management and/or product management</li><li>Demonstrated experience in new product launches</li></ul><p><strong>Skills &amp; Abilities</strong></p><br><ul><li>Strong strategic thinking and commercial acumen</li><li>Ability to develop robust business cases, forecasts, and brand plans</li><li>Strong project management and cross-functional coordination skills</li><li>Strong communication, presentation, and influencing skills</li><li>Proficiency in Microsoft Excel and PowerPoint; ability to interpret market data and commercial analytics</li></ul><br><br> </div>

<p><strong>Job Summary</strong></p><p>SEHA Clinics is seeking a qualified and experienced <strong>Specialist Physician in Urology</strong> to provide high-quality outpatient urological care.</p><p>The successful candidate will be responsible for the assessment, diagnosis, treatment, and follow-up of patients with a wide range of urological conditions, while ensuring appropriate referral and coordination of care for patients requiring advanced investigations, procedures, or hospital-based surgical management.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outpatient consultation, assessment, diagnosis, and management of patients with urological conditions.</li><li>Manage common urological conditions, including:</li><li>Urinary tract infections</li><li>Kidney and urinary stones</li><li>Benign prostatic hyperplasia and other prostate disorders</li><li>Urinary incontinence</li><li>Hematuria</li><li>Male urinary and reproductive health conditions</li><li>Lower urinary tract symptoms</li><li>Other acute and chronic urological conditions</li><li>Request and interpret appropriate laboratory tests, imaging, and diagnostic investigations.</li><li>Develop individualized treatment and follow-up plans based on clinical findings and evidence-based practice.</li><li>Perform outpatient urological procedures within the approved clinical scope and privileges.</li><li>Identify patients requiring surgical or advanced specialist intervention and coordinate appropriate referral to designated SEHA hospitals.</li><li>Provide preventive care, patient education, and counselling regarding urological health.</li><li>Ensure accurate and timely clinical documentation in the electronic medical record.</li><li>Maintain continuity of care through appropriate follow-up and coordination with other specialties.</li><li>Participate in clinical audits, quality improvement initiatives, and continuing medical education activities.</li><li>Adhere to SEHA clinical policies, patient safety standards, infection prevention requirements, and professional guidelines.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Medical degree from a recognized medical school.</li><li>Recognized postgraduate qualification or board certification in <strong>Urology</strong>.</li><li>Completion of an accredited residency/specialist training program in Urology.</li><li>Relevant post-specialization clinical experience appropriate for appointment at <strong>Specialist level</strong>.</li><li><strong>DOH Abu Dhabi license or eligibility as a Specialist in Urology</strong>.</li><li>Strong experience in outpatient diagnosis and management of urological conditions.</li><li>Experience within a clinic, ambulatory care, or hospital outpatient setting is preferred.</li></ul><p><br></p>

<strong>Role Overview<br><br></strong>Salayel Hospitality is seeking a skilled and passionate Massage Therapist to deliver exceptional wellness and relaxation experiences to our guests. The ideal candidate will be well-versed in a variety of massage and spa treatments, uphold the highest standards of hygiene and professionalism, and contribute to a tranquil, luxury spa environment.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Perform a range of spa treatments including massages, facials, body treatments, and wellness therapies as per spa menu and brand standards</li><li>Conduct professional guest consultations to understand needs, preferences, and any health considerations</li><li>Ensure all treatments are delivered with consistency, care, and attention to guest comfort</li><li>Maintain cleanliness, hygiene, and sanitation of treatment rooms, tools, and spa areas at all times</li><li>Recommend suitable treatments, products, and spa packages to enhance guest experience and drive revenue</li><li>Follow all spa SOPs, health &amp; safety standards, and local regulatory requirements</li><li>Manage treatment schedules efficiently and be punctual for all appointments</li><li>Handle guest feedback professionally and escalate concerns to the Spa Supervisor/Manager when required</li><li>Assist with inventory control and report product or equipment needs</li><li>Create a calm, welcoming, and professional spa atmosphere at all times<br><br></li></ul><strong>Candidate Requirements<br><br></strong><ul><li>Certified Massage Therapist with recognized training in massage and wellness therapies</li><li>Minimum 1–3 years of experience in a hotel, resort, or luxury spa environment</li><li>Strong knowledge of massage techniques, body treatments, and spa protocols</li><li>Excellent interpersonal and communication skills</li><li>Professional appearance and positive attitude</li><li>Ability to work flexible shifts, including weekends and holidays</li><li>Fluency in English (additional languages are an advantage)</li><li>Experience in UAE or GCC hospitality environment is preferred<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive salary and service charge (as applicable)</li><li>Opportunity to work in a luxury hospitality environment</li><li>Professional growth and training opportunities</li><li>Supportive and multicultural team culture</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> To assist Stock Assistants, Visual Merchandising and/or Commercial team with the movement and packaging of stock/equipment/fixtures. <br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Assist in the wrapping of sold stock, predominantly furniture and handover to the delivery team <br>• Assist in the unpacking and placement on the shop floor of furniture and other items <br>• Assist our Visual Merchandising team with the physical movement of product <br>• Support with Stock Assistant duties in their absence <br>• Carry out all miscellaneous tasks in the store as instructed by the Supervisor or Manager. <br>Qualifications:<br>Education/Certification and Continued Education<br>• High School Levels <br>Years of Experience<br>• Experience with the packaging of large items to avoid damage <br>• Experience of lifting and maneuvering large/heavy items <br>Additional RequirementsAttention to details and concern of quality </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly qualified and experienced Specialist Psychiatrist to join a leading healthcare facility in the GCC.<br> The successful candidate will provide comprehensive psychiatric assessment, diagnosis, treatment, and follow-up care for patients with a wide range of mental health conditions, while working closely with multidisciplinary healthcare teams.<br> Key Responsibilities Conduct comprehensive psychiatric assessments, clinical interviews, and mental status examinations.<br> Diagnose and manage a wide range of psychiatric and behavioral health conditions.<br> Develop individualized treatment plans based on patients' clinical needs.<br> Prescribe and monitor psychiatric medications and assess treatment response.<br> Provide appropriate psychotherapy and counseling within the scope of qualifications.<br> Manage patients with depression, anxiety disorders, bipolar disorder, schizophrenia, PTSD, OCD, ADHD, and other psychiatric conditions.<br> Assess and manage patients presenting with psychiatric emergencies and acute behavioral disturbances.<br> Monitor patients for medication side effects, treatment response, and clinical progress.<br> Provide counseling and education to patients and their families regarding diagnosis, treatment, and relapse prevention.<br> Collaborate with psychologists, therapists, social workers, nurses, and other medical specialists.<br> Maintain accurate and confidential medical records and clinical documentation.<br> Participate in multidisciplinary meetings, clinical audits, quality improvement initiatives, and Continuing Medical Education (CME).<br> Ensure compliance with the relevant GCC healthcare authority regulations, hospital policies, patient safety standards, and ethical guidelines.<br> Participate in on-call duties and emergency psychiatric coverage as required.<br> Qualifications &amp; Requirements MBBS or equivalent medical degree from a recognized institution.<br> MD / DNB / MRCPsych / Arab Board / equivalent recognized postgraduate qualification in Psychiatry.<br> Valid or eligible medical license from the relevant GCC healthcare authority.<br> Minimum 3 years of post-specialization experience as a Specialist Psychiatrist.<br> Strong clinical experience in adult psychiatry and management of common and complex psychiatric conditions.<br> Excellent clinical judgment, communication, interpersonal, and patient counseling skills.<br> Ability to work effectively within a multidisciplinary healthcare team.<br> Commitment to patient-centered, evidence-based psychiatric care.<br></span> </div>

Company Description At Hatta Outdoor, we operate the UAE’s largest outdoor adventure park, set in the Hajar Mountains at Wadi Hub, offering a wide range of activities for guests of all ages. We focus on safety, innovation, and guest satisfaction, creating customized outdoor programs that encourage personal growth, teamwork, and a strong connection with nature. Our team designs retreats, school camps, and festival experiences in a scenic, natural environment that leaves a lasting impression on visitors. Applicants joining Hatta Outdoor will be part of a dynamic team dedicated to delivering world-class adventure and educational experiences in Dubai’s premier outdoor destination.<br><br>Role Description This is a seasonal, on-site Licensed Lifeguard role based at Hatta in Dubai, United Arab Emirates. The lifeguard will monitor pools, water features, and related activity zones to ensure the safety of guests during all water-based adventures and events. Daily responsibilities include supervising swimmers, enforcing safety rules, performing water rescues when needed, administering first aid and CPR, and maintaining constant vigilance in assigned areas. The role also involves conducting safety checks of equipment and facilities, assisting with guest briefings on water safety, and coordinating with the operations and adventure teams during high-traffic periods, special events, and group programs. The lifeguard will contribute to a positive guest experience by providing clear guidance, calm support in emergencies, and professional, courteous interaction with visitors of all ages.<br><br>Qualifications<br> <br>Current, recognized lifeguard certification and valid CPR/First Aid qualification, with strong water rescue and emergency response skills. Proven ability to monitor aquatic environments, enforce safety protocols, and respond quickly and decisively to potential hazards. Strong communication and interpersonal skills to guide guests, deliver safety briefings, and collaborate effectively with team members. Ability to remain focused for extended periods, work outdoors in varying weather conditions, and maintain high physical fitness and stamina. Experience in adventure parks, resorts, aquatic centers, or similar outdoor recreation environments is highly beneficial. Demonstrated commitment to guest service, professionalism, and maintaining an inclusive, welcoming atmosphere for diverse visitors. Willingness to work flexible hours, including weekends and holidays, in alignment with park operations and peak activity periods. Basic English language proficiency required; additional language skills common in the UAE are an advantage.

<p><strong>Join Us at Miral Experiences</strong></p><p>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.</p><p><br></p><p><strong>Role Overview:</strong></p><p>This is a guest facing role which ensures smooth and efficient delivery of the experience for all guests who visit Warner Bros. World. This position oversees the daily operations of guest services functions ensuring exceptional guest care and generating revenue to contribute to overall goals and financial sustainability,</p><p>This position is responsible for promoting and maintaining exceptional standards for guest services. The role oversees and improves upon the day to day operations of ticketing, school/group entrance, valet parking, turnstiles, stroller and wheelchair rentals, lost &amp; found, information point, paid attractions, flash pass, &amp; annual pass</p><p><br></p><p>Additionally, this role supports the Operations Senior Manager with strategic and operational planning for the department. The Guest Services Senior Manager will work with the Operations Team and Management to guide both departments in daily operations. </p><p><br></p><p>Key Activities:</p><ul><li>To develop the department budget/capex annually</li><li>Analyse, control and monitor/report operating expenses and labor expenses </li><li>To maintain building, facilities, equipment and supplies in order to minimise damage, reduce waste and control costs</li><li>Approves purchases per institutional procurement policy</li><li>To actively seek and implement other products and packages to increase other park revenue </li><li>Supervise and evaluate Guest Services team</li><li>Manage colleagues to include their on and off the job training, daily attendance, grooming, coaching, appraisals and personal development plans </li><li>Recruit efficient colleagues, develop and train them for future leaders</li><li>Ensure that all colleagues are effectively multi-skill trained to support fluctuating business needs at all locations </li><li>Openly communicate appropriate and useful information through various channels to include department meetings and briefings </li><li>Motivate colleagues through the effective implementation of incentive and recognition and rewards programs </li><li>Ensure department policies, procedures and performance standards are being implemented and maintained through their area </li><li>Review departmental policies, procedures and performances standards to ensure these are up to date, correct and purpose changes as appropriate to ensure high levels of customer services</li><li>Review departmental health &amp; safety documents on a timely basis</li><li>Review accuracy of checklists and records completed in their area and analyse as needed</li><li>Work with management colleagues to establish department budget and set yearly goals to achieve maximum sales and net revenue</li><li>Develop strategies for the efficient use of staff within and between departments </li><li>Coordinate any inventory/stock take activities required in the area ensuring sufficient stock remains on hand at all times and reducing stock loss/wastage</li><li>Facilitate efficient, convenient, and secure entry processing </li><li>To generate financial and attendance report as required for daily, weekly, monthly and yearly periods using MS Excel and BOS ticketing systems</li><li>Lead and contribute to meetings and presentations as required</li><li>Develop and maintain effective working relationships with colleagues, partners &amp; third-party stakeholders </li><li>To work closely with other departments to coordinate promotions that increase attendance</li><li>To manage BOS ticketing system and ensure that methods are in place to generate applicable reports on effectiveness of variance initiatives </li><li>To contribute to company KPI’s and objectives by contributing guest service information, recommendations to strategic plans and reviews</li><li>To monitor accuracy in external &amp; internal audits </li><li>Assure compliance with all contracts and agreements</li><li>Identify financial and operational opportunities which will maximise profit and efficiency for the Business </li><li>Assist in planning of all future guest service operations that might need to meet the anticipated increased attendance growth</li><li>Implement strategies to maintain, improve guest satisfaction survey, happiness survey and mystery shopper </li><li>Implement strategies to improve operational systems</li><li>Prepare the annual operating and capital budget</li><li>Produce a monthly status report for on KPI’s</li><li>Ensure that all guest services department colleagues provide the best possible services to the guest</li><li>Identify guest services trends managing passive income streams and make recommendations for improvement </li><li>Approve ticket extensions requests and complimentary ticket requests when necessary </li><li>Handle any routed guest complaints, take corrective action and route related communications to appropriate colleagues</li><li>Ensure that corrective action is taken where discrepancies are found in the business</li><li>Participate in daily operations alongside their colleagues setting a positive example</li><li>Foster a harmonious atmosphere among colleagues in their area and brings team members together through team activities</li><li>To complete any additional tasks provided by the line manager</li><li>Participate in the park duty manager program<strong> </strong></li></ul><p><br></p><p><strong>Qualifications, Experience and Skills</strong></p><p><strong>Essential:</strong></p><ul><li>Higher seconday or equivalent</li><li>3 years leadership experience in operations</li><li>Excellent interpersonal and communication skills</li><li>Strong leadership skills</li><li>Able to work independently </li><li>Excellent guest services skills</li><li>Excellent decisions making skills</li><li>Ability to tactfully handle stressful situations</li><li>Negotiate and resolve conflicts</li><li>Maintain confidentiality and respect and observe company protocols </li><li>Computer skills, able to prepare basic reports in excel, presentations in power point </li></ul><p><br></p><p><strong>Desirable:</strong></p><ul><li>Bachelor’s Degree</li><li>ISO Auditor Certification</li><li>5 years in guest services </li><li>2 years of handling ticketing systems </li><li>Develop team for social and cultural events</li><li>Ability to speak different launguages</li></ul><p><br></p><p><strong>Behavioral Competencies:</strong></p><p>Guiding The Miral Way While Managing Others</p><ul><li>Create Smiles</li><li>Share What You Know</li><li>Deliver Excellence</li><li>Work as One</li><li>Lead With a Shared Vision</li><li>Nurture Talent</li><li>Build Proactive Partnerships</li></ul><p><br></p><p><strong>Shape The Future With Us</strong></p><p>At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people. From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do. We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ol><li><p><span><span>The nurse manager role is responsible for the strategic nursing leadership In Long term care (NMCRH-KC), ensuring the provision of excellence in nursing and clinical care across all services. The post holder will make a major contribution to the overall strategic development and management of Long term care (NMCRH-KC), ensuring that all HAAD and Joint Commission International Accreditation (JCIA) process/ regulations are complied with. The nurse manager is accountable and responsible for all nursing recruitment, development and retention of nursing staff. The post holder has a duty of care towards ensuring patient and family rights are upheld at all times. The nurse manager is accountable in ensuring professional nursing and ethical practice at all times and that all nurses are licensed and fit to practice. The post holder will ensure that all nursing policies, procedures and guidelines meet local and international standards, and that nursing staff are competent and skilled.</span></span></p><br></li></ol><br>Responsibilities:<br><ol><li><p><span><span><strong>Management</strong></span></span></p><br><ol><li><p><span><span>The post holder will be accountable to the Director of Operations for the successful delivery of nursing services.</span></span></p><br><ol><li><p><span><span>To provide professional nursing advice to the senior management team.</span></span></p><br></li><li><p><span><span>To provide innovative professional leadership, advice and guidance for nursing in Long term care.</span></span></p><br></li><li><p><span><span>Is able to analyze large amounts of information, identify themes and generate feasible strategic nursing plans.</span></span></p><br></li><li><p><span><span>Be responsible for the maintenance of professional standards and practices in all aspects of nursing within Long term care.</span></span></p><br></li><li><p><span><span>To ensure the professional contribution of nurses is maximized In order to achieve NMCRH-KC business and strategic goals, In accordance with patient needs as well as nationally and locally determined standards.</span></span></p><br></li><li><p><span><span>Is decisive and takes responsibility appropriate to their role.</span></span></p><br></li><li><p><span><span>Identify and communicate skill mix and recruitment Issues which affect Long term care workforce plan, including the development of new roles that assist in the delivery of service modernization and efficiency.</span></span></p><br></li><li><p><span><span>Provide leadership in all aspects related to healthcare, ensuring the quality of healthcare provided by Long term care.</span></span></p><br></li><li><p><span><span>Long term care meets and exceeds all standards set out by JCIA &amp; HAAD.</span></span></p><br></li><li><p><span><span>Attend meetings as required, both as nurse manager and in the absence of the Director of Operations.</span></span></p><br></li><li><p><span><span>To be Involved In the Investigation of serious complaints, Incidents and other events and report findings to the Quality Manager or Director of Operations as deemed necessary.</span></span></p><br></li><li><p><span><span>Deputes for the Director of Operations as required.</span></span></p><br></li></ol></li><li><p><span><span><strong>Communication</strong></span></span></p><br><ol><li><p><span><span>Communicates with a wide range of people on a wide range of matters, including the senior management team.</span></span></p><br></li><li><p><span><span>Consults with other departments as appropriate to provide a multidisciplinary approach to the management and organization of NMCRH-KC.</span></span></p><br></li><li><p><span><span>Develop and maintain communication with people on complex matters, Issues and ideas and/or in complex situations.</span></span></p><br></li><li><p><span><span>Conveys delicate personal information in a sensitive manner.</span></span></p><br></li><li><p><span><span>Communicates effectively and calmly in difficult situations.</span></span></p><br></li><li><p><span><span>Provides support and advice to all MDT staff In NMCRH-KC.</span></span></p><br></li><li><p><span><span>Maintains confidentiality of patient and staff Information.</span></span></p><br></li><li><p><span><span>Communicates the mission, vision and values of the facility internally and externally.</span></span></p><br></li></ol></li><li><p><span><span><strong>Personal and People Development</strong></span></span></p><br><ol><li><p><span><span>Recognizes the necessity to continuously develop own management skills and acquire additional knowledge appropriate to the position.</span></span></p><br></li><li><p><span><span>Work closely with the HR Department in embedding an Inter-professional approach to learning and leadership and the development of workforce plans that ensure practitioners are fit for current and future practice.</span></span></p><br></li><li><p><span><span>Upholds professional portfolio and 20 CME’s per year as required for licensure.</span></span></p><br></li><li><p><span><span>To participate in own performance review at agreed Intervals with Director of Operations.</span></span></p><br></li><li><p><span><span>Develops own management and leadership skills.</span></span></p><br></li><li><p><span><span>Participate in regional and national events In order to further knowledge and share best practice.</span></span></p><br></li><li><p><span><span>Dresses appropriately to the expectations of the specific work areas and Occupational Health and Safety Policy.</span></span></p><br></li></ol></li><li><p><span><span><strong>Service Improvement</strong></span></span></p><br><ol><li><p><span><span>Takes the lead to develop, take forward and evaluate direction, policies and strategies of NMCRH-KC.</span></span></p><br></li><li><p><span><span>Involves and engages others in discussions about service direction and improvements.</span></span></p><br></li><li><p><span><span>Works with others to develop strategic plans and business objectives for the service.</span></span></p><br></li></ol></li><li><p><span><span><strong>Confidentiality</strong></span></span></p><br><ol><li><p><span><span>Maintains confidentiality of all information in accordance with NMCRH-KC policy and UAE Professional Code of Conduct for Nurses.</span></span></p><br></li></ol></li><li><p><span><span><strong>Team Work</strong></span></span></p><br><ol><li><p><span><span>Provides clarity for the nursing team about what objectives need to be achieved.</span></span></p><br></li><li><p><span><span>Deals with performance issues and gives feedback, encouraging and coaching staff to reach their full potential.</span></span></p><br></li><li><p><span><span>Develops a range of leadership and management styles and deploys them appropriately in different situations.</span></span></p><br></li><li><p><span><span>To proactively develop effective team working operationally and with all departments.</span></span></p><br></li><li><p><span><span>Acts as a role model for all staff.</span></span></p><br></li><li><p><span><span>Acts as a mentor for senior nurses, targeting them for training and development into leadership roles.</span></span></p><br></li><li><p><span><span>Is supportive and fair to all team colleagues.</span></span></p><br></li><li><p><span><span>Attends nursing and management meetings as requested.</span></span></p><br></li><li><p><span><span>Able to work effectively between nursing and management prioritizing Issues appropriately.</span></span></p><br></li></ol></li><li><p><span><span><strong>Quality</strong></span></span></p><br><ol><li><p><span><span>Develops a culture that Improves quality.</span></span></p><br></li><li><p><span><span>Working with the Quality Manager, takes the lead on quality Improvement initiatives and principles within NMCRH-KC.</span></span></p><br></li><li><p><span><span>Fosters quality Improvement, accreditation and patient safety initiatives consistent with NMCRH-KC. nursing and organization standards and regulatory compliance.</span></span></p><br></li><li><p><span><span>Monitors and evaluates operations and services In order to identify and correct problems, improve systems and ensure a safe, quality service.</span></span></p><br></li><li><p><span><span>Understands the value of quality indicators for nursing practice Improvement.</span></span></p><br></li><li><p><span><span>Monitors key performance Indicators Including quality, patient safety, financial, operational and patient/family satisfaction surveys.</span></span></p><br></li><li><p><span><span>Supports risk management activities.</span></span></p><br></li><li><p><span><span>Able to take the lead as required in the development, implementation and maintenance of policies, procedures, standards and protocols.</span></span></p><br></li></ol></li><li><p><span><span><strong>Health, Safety and Security</strong></span></span></p><br><ol><li><p><span></span></p></li></ol></li></ol></li></ol> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join Luxarabia Real Estate as a CRM Manager and become an integral part of a fast-growing luxury real estate brokerage.<br> In this role, you will oversee our CRM operations, manage lead flow, enhance data quality, and develop reporting systems that empower our sales teams to deliver exceptional results and client experiences.<br> Key Responsibilities: Manage the day-to-day administration and optimization of Bitrix24 CRM.<br> Configure pipelines, workflows, automations, custom fields, and user permissions.<br> Maintain CRM data integrity, ensuring accurate and up-to-date records.<br> Troubleshoot CRM-related issues and provide user support and training.<br> Identify opportunities to improve CRM efficiency and sales processes.<br> Oversee the capture, allocation, and tracking of inbound leads across all channels.<br> Monitor lead distribution and ensure timely assignment to sales agents.<br> Maintain a clean, organized, and segmented client database.<br> Monitor agent follow-up activities and report compliance gaps to management.<br> Support the implementation of lead nurturing and client engagement strategies.<br> Coordinate and execute WhatsApp and CRM-based marketing campaigns.<br> Build and manage targeted contact lists for project launches, events, and promotions.<br> Track campaign performance, engagement metrics, and response rates.<br> Collaborate with Sales and Marketing teams to maximize campaign effectiveness.<br> Generate daily, weekly, and monthly sales and pipeline reports.<br> Monitor key performance indicators including lead conversion, agent activity, and sales performance.<br> Maintain live dashboards and provide insights to support business decisions.<br> Identify pipeline bottlenecks and recommend process improvements.<br> Competitive Salary Package.<br> Access to industry-leading CRM Collaborative and high-performance work environment.<br> Career Growth Opportunities within the company Use your CRM expertise, enhance business performance, and support a high-performing sales team through data-driven decision-making.<br> Apply now to become part of LuxArabia Real Estate!<br> Knowledge of CRM (Bitrix24) for workflows, automation, reporting, and database management.<br> Excellent organizational and problem-solving abilities.<br> Strong communication skills and ability to support teams.<br> Detail-oriented with a commitment to data accuracy and operational excellence.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for a &lt;b&gt;Customer Service Agent&lt;/b&gt; with strong BPO/contact center experience to join a fast-growing technology-focused organization in Dubai. The ideal candidate will have proven experience handling customer inquiries, resolving issues, and providing professional support through multiple communication channels.<br> <br> The successful candidate should be customer-focused, confident in communication, and comfortable working in a fast-paced environment where service quality, response time, productivity, and customer satisfaction are key priorities.<br> <br> Key Responsibilities<br> <br> Handle customer inquiries and provide accurate, timely, and professional assistance.<br> <br> Respond to customer concerns through phone, email, chat, and other communication channels.<br> <br> Resolve customer issues efficiently while maintaining a positive customer experience.<br> <br> Follow established customer service procedures, policies, and escalation processes.<br> <br> Investigate customer concerns and coordinate with relevant internal teams to provide appropriate solutions.<br> <br> Maintain accurate records of customer interactions, requests, complaints, and resolutions.<br> <br> Follow up on unresolved issues and ensure timely closure.<br> <br> Escalate complex or sensitive cases to the appropriate department or supervisor.<br> <br> Meet assigned service level, response time, quality, productivity, and customer satisfaction targets.<br> <br> Handle customer complaints professionally and work toward effective resolutions.<br> <br> Identify recurring customer issues and provide feedback to the relevant teams.<br> <br> Maintain a high level of product/service knowledge to effectively assist customers.<br> <br> Ensure all customer information and interactions are handled with confidentiality and professionalism.<br> <br> Participate in team meetings, coaching sessions, and training programs as required.<br> <br> <br> <br> Requirements<br> <br> Minimum 2 years of relevant customer service experience in the UAE.<br> <br> Previous experience in a BPO, contact center, customer support, or shared-services environment is required.<br> <br> Minimum typing speed of 40 words per minute (WPM) with good accuracy.<br> <br> Strong verbal and written communication skills in English.<br> <br> Experience handling high-volume customer interactions.<br> <br> Strong problem-solving and complaint-handling skills.<br> <br> Customer-focused with a professional and positive approach.<br> <br> Ability to multitask and manage multiple customer concerns efficiently.<br> <br> Comfortable working with CRM, ticketing, call-center, or customer support systems.<br> <br> Good computer skills, including Microsoft Office and customer service platforms.<br> <br> Ability to work under pressure and consistently meet service-level and performance targets.<br> <br> Strong attention to detail and follow-through.<br> <br> Flexible, adaptable, and willing to work in a fast-paced technology environment.<br> <br> Experience supporting customers in FinTech, technology, e-commerce, banking, payments, or digital platforms.<br> <br> Experience working with CRM or ticketing systems.<br> <br> Knowledge of customer service KPIs such as AHT, CSAT, FCR, SLA, and response time.<br> <br> Experience handling escalations and complex customer cases.<br> <br> Ability to type quickly and accurately while handling live customer interactions.<br> <br> <br> To view other vacancies we have, please check our website&nbsp;(www.blackpearlconsult.com)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;LinkedIn&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;Instagram<br> <br> Follow the&nbsp;Black Pearl channel on WhatsApp.<br> <br> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;www.blackpearlconsult.com.<br> <br> <br> <br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Minimum 2 years of relevant customer service experience in the UAE.<br> Previous experience in a BPO, contact center, customer support, or shared-services environment is required.<br> Minimum typing speed of 40 words per minute (WPM) with good accuracy.<br> Strong verbal and written communication skills in English.<br> Experience handling high-volume customer interactions.<br> Strong problem-solving and complaint-handling skills.<br> Customer-focused with a professional and positive approach.<br> Ability to multitask and manage multiple customer concerns efficiently.<br> Comfortable working with CRM, ticketing, call-center, or customer support systems.<br> Good computer skills, including Microsoft Office and customer service platforms.<br> Ability to work under pressure and consistently meet service-level and performance targets.<br> Strong attention to detail and follow-through.<br> Flexible, adaptable, and willing to work in a fast-paced technology environment.<br> Experience supporting customers in FinTech, technology, e-commerce, banking, payments, or digital platforms.<br> Experience working with CRM or ticketing systems.<br> Knowledge of customer service KPIs such as AHT, CSAT, FCR, SLA, and response time.<br> Experience handling escalations and complex customer cases.<br> Ability to type quickly and accurately while handling live customer interactions.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Experience Agent UAE National- Talent Pool</b></p><p><b>Impact a better future&nbsp;</b></p><p>We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence &amp; Advisory sectors, delivering services in Asset Management, Customer Experience, Fire &amp; Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".</p><p>Your Opportunity</p><p>We are looking for a Customer Experience Agent to provide world class customer service to customers and to assist the Operations teams and service partners in delivering the best possible operational standards.</p><p>This is a new opportunity to join our team and provide world class customer service in one of our new, large and open public venue. You will be working part of a large and diverse team where you will constantly interact with customers in a collaborative and fun working environment.&nbsp;</p><p>Serco delivers essential public services to customers in the UAE on behalf of governments, semi-governments, and large private corporations.&nbsp;</p><p>&nbsp;Key Accountabilities</p><ul><li>Customer service provision and assisting customers with information.</li><li>Team members interact face to face with thousands of customer daily and the core task is to assist them in any way required to assist them on their journey. Providing information regarding products and services, assisting with wayfinding and delivering the friendly and professional service that is core to client aspirations.</li><li>Communication and problem solving. Team members will be the first point of contact for the majority of customer queries and issues, so they need to be agile and well informed to assist in the successful resolution of problems.</li><li>Coordination with service partners to deliver the daily operating plan. Team members will work closely with the Police, GDRFA and service partners to efficiently process customers through the required processes and touchpoints in a timely and compliant manner.&nbsp;</li><li>Supporting the Terminal Operations Team in all daily tasks and activities. Team members will assist the operations team in ensuring a safe and secure environment, reporting hazards, and ensuring all policies and procedures are adhered to.</li><li>Briefing and reporting. Team members will support the operations team in preparing reports and briefings, gathering and recording required information and ensuring all required administrative tasks are accurately completed.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Specific Requirements</p><ul><li>Must hold high school diploma or general education degree or equivalent professional qualification.</li><li>Ideally will have minimum 1 year of experience as front-line staff delivering customer service in a Retail, F&amp;B, hotel, hospitality or equivalent.</li><li>Must have good understanding of dealing with customers and conflict resolution techniques.</li><li>Should have knowledge of basic software and online applications.</li><li>Should be fluent in written and spoken English and Arabic</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Strategy&nbsp;</strong></span></p><br><ul><li><span>Support implementation of inspection procedures, regulatory requirements, and safety standards across all assigned transport modes.&nbsp;</span></li><li><span>Contribute to improving service quality through accurate reporting and field observations.&nbsp;</span></li></ul><p><span><strong>Operations</strong>&nbsp;</span></p><br><ul><li><span>Receive and implement the daily work schedule and maintain custody of inspection tools.&nbsp;</span></li><li><span>Verify payment compliance across all transport modes using approved methods and take required action for violations.&nbsp;</span></li><li><span>Check functionality of devices and systems in transportation means and coordinate corrective actions with RTA.&nbsp;</span></li><li><span>Respond to public inquiries, provide accurate information, and promote public transport culture through maps, schedules, and awareness materials.&nbsp;</span></li><li><span>Prepare reports that support enhancement of public transport services and submit inspection results to the direct supervisor.&nbsp;</span></li><li><span>Exercise judicial control powers and issue violations and fines to non-compliant users, drivers, and operators across all transport modes.&nbsp;</span></li><li><span>Submit fines paid by bus passengers to financial management as per approved procedures.&nbsp;</span></li><li><span>Work beyond official hours when required and perform additional assigned tasks.&nbsp;</span></li></ul><p><span><strong>Product/Process Improvement&nbsp;</strong></span></p><br><ul><li><span>Monitor permits for school and chartered buses and ensure compliance with approved laws.&nbsp;</span></li><li><span>Monitor maritime operations for safety, security, and environmental compliance and submit periodic reports. • Verify adherence to security and safety requirements across all transport means and facilities, including parking areas, shelters, docks, and networks. • Take necessary measures during accidents or breakdowns to ensure passenger safety and coordinate with the Transport Bus Control Center. • Monitor bus services (public, school, chartered, tourist, international) for compliance with approved regulations and circulars.</span></li></ul> <ul><li>High School&nbsp;</li><li>0 years post high school experience in related area</li><li>Strong knowledge of governance and compliance frameworks</li><li>Understanding of inspection principles, standards, and regulatory procedures</li><li>Experience in legislative compliance and legal activities</li><li>Knowledge of maritime law and navigation standards</li><li>Ability to manage incidents, risks, and corrective actions effectively</li><li>Familiarity with organizational policies, procedures, and operational standards</li><li>Understanding of public transport policies and planning principles</li><li>Awareness of quality, health, and safety compliance requirements</li><li>Strong knowledge of traffic laws, regulations, and compliance practices</li></ul> </div>

<p> Minimum Education Qualification (Education Degree) Technical School Any preferred professional training · Knowledge of various types of welding (Arc welding, MIG, TIG welding, copper welding and stainless steel welding) & gas cutting. · Knowledge of development & fabrication related work. · Knowledge and use of dye penetrate test for crack identification. · Understanding of engineering drawings and Welding symbols. · Ability to take site measurements, perform marking, making templates, grinding, ability to use common machines e.g. hydraulic press, jacks, plate & pipe bending & shearing machines etc. · Exposure to computer soft skills Professional Experience (Must haves) · 7-8 years experience in Mechanical maintenance of Steel Plant as a Sr. Technician (Fabrication / Welding) · 5 Years experience as a Technician (fabrication) / Welder in heavy industry Optimize Production: · To execute all scheduled corrective maintenance and major repairs of the equipments in order to optimise production & minimize down time for quality of fabrication & Ironworks. Prompt Problem Solving: · Responsible for attending Iron works related problems during breakdowns in the plant for defined quality standards of fabrication & Ironworks. Providing Tools, Techniques and Solutions: · Responsible for preparation of tools and tackles on and before the schedule job execution, communicate any abnormalities found during the execution of job. Audit and Investigation: · Inspection of equipments to meet engineering principles and safety regulations in defined quality standards of fabrication & Ironworks. Maintenance Support: · To assist the Supervisor Workshop – Ironworks in all fabrication areas to ensure smooth maintenance of the plant for uninterrupted production and co-ordination with other departments. Implementing Standards: · Follow and maintain defined standards of quality of fabrication & Ironworks related to the job during the shutdown to ensure machine safety and to avoid accidents and hazards Policies and Procedures Management: · To follow all relevant safety, quality, health and environmental management policies, procedures defined for quality standards of fabrication & Ironworks. Supervision: · To lead a group of Technicians / Welders (instruction and guidance to Technician / Welder) and participate in fabrication & Ironworks related activities in shutdown. · To act as Supervisor in absence of Supervisor or as when required by Section.</p><p><strong>Desired Candidate Profile</strong></p><p>Must 7-8 years experience in Mechanical maintenance of Steel Plant as a Sr. Technician (Fabrication / Welding)</p><p>5 Years experience as a Technician (fabrication) / Welder in heavy industry</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Inspector Civil to join our team in Abu Dhabi, United Arab Emirates. As an Inspector Civil, you will play a crucial role in ensuring the quality and compliance of our roads and infrastructure projects throughout the emirate.</p><br><ul><li>Conduct thorough inspections of civil engineering works, including roads, bridges, and other infrastructure projects</li><li>Review and interpret contract documents, detailed drawings, and specifications to ensure compliance with project requirements</li><li>Perform site supervision and carry out regular inspections as directed by the Resident Engineer or Assistant Resident Engineer</li><li>Monitor contractor activities to ensure adherence to quality standards, safety regulations, and project specifications</li><li>Prepare detailed daily reports on work progress, material deliveries, and inspection findings</li><li>Coordinate with project managers, contractors, and other stakeholders to resolve site issues promptly</li><li>Conduct and document site measurements and surveying checks for pipe alignments and levels</li><li>Implement and maintain quality control procedures on-site</li><li>Assist in the preparation of correspondence related to contract documents and site requirements</li><li>Monitor the start-up, commissioning, and handover of site works, maintaining records of project milestones</li><li>Perform audits to ensure conformity with contract documents and contractor-submitted plans</li><li>Stay updated on local building codes and regulations in Abu Dhabi, ensuring all work meets required standards</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree or Diploma in Civil Engineering</li><li>Minimum 7 years of experience in similar roads and infrastructure projects, with at least 3 years of experience in the UAE preferred</li><li>In-depth knowledge of construction practices, quality control, and safety standards</li><li>Strong familiarity with contract documents, detailed drawings, and technical specifications</li><li>Proficiency in site measurement, surveying techniques, and related software tools</li><li>Excellent analytical and problem-solving skills with a keen eye for detail</li><li>Strong organizational abilities and capability to manage multiple tasks efficiently</li><li>Proficient in using inspection software and tools</li><li>Excellent written and verbal communication skills in English</li><li>Knowledge of local building codes and regulations in Abu Dhabi</li><li>RTA Approval is preferred</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Willingness to work on-site in various weather conditions</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>