School agent Jobs
8847 Jobs Found
<h2 class="h5">Job description</h2>
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<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>Responsibilities: Oversee transportation schedules and routes. Manage transportation staff and resources. Ensure the safety and maintenance of school vehicles. Coordinate with parents and guardians regarding transportation needs. Skills: Strong transportation management and organizational skills. Excellent communication and problem-solving abilities. Knowledge of transportation regulations and safety standards. Requirements: Experience in transportation management, preferably in an educational setting. Relevant certifications in transportation management or logistics.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
Our client is one of the leading Leading IT Service provider.<br><br>Responsibilities:<br><br>This role will provide day-to-day Service Desk technical support for educational institutions across the UAE. You will be the first point of contact for initial technical investigation of end user hardware and application issues for desktop, laptop, peripherals, telecoms and network systems. Any issues that cannot be resolved need to be escalated to the appropriate next level, either onsite/backline or third-party vendor. You will retain ownership of the issue through the entire lifecycle and manage and coordinate all activities whilst maintaining regular end user communication until there is confirmation from the user that the issue has been resolved. End-to-end ownership of the incident/service request lifecycle Communicate effectively with end-users to discuss service requests & / or incident resolution Log, track, manage and close End User, Infrastructure, Network and Application support requests using an ITSM tool Provide L1/Initial Technical Investigation/First Call Resolution of issues for service requests and incidents Act as a single point of contact for the end users Respond to/logging tickets for the end users Ticket triage and categorization Escalate and assign requests / incidents to nominated Level 2/3, 3rd party support groups Track the escalated incident or request for follow-up and user communication – with all support groups until they are fully closed Receive customer change request and log in appropriate tool Coordinate change requests with customer and NOC L2/L3 Engineers Authenticate the end-user by means of contact information, location, or a unique identifier <br><br>Qualifications & Skills<br><br>BSc. degree in a technical field related to Information Technology Minimum of 3 years relevant IT experience incl. but not limited to: Basic understanding of networks, MS Office Products, Microsoft Windows Minimum of 3 years in customer service desk and / or call center Fluent in Arabic (native language) and English Suitably trained and qualified Excellent customer service, communications, and soft skills Service oriented, open, and good with analytical skills Experience with a recognized ITSM tool (Remedy, Manage Engine, Service Desk, Ivanti, etc) Must have a basic understanding of networks <br><br>Halian Group:<br><br>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.<br><br>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together<br><br>Service Desk Agent - DXB in Dubai, United Arab Emirates
About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills
<p>A well-established organization is looking for a responsible, caring, and attentive School Bus Attendant to support students during daily transportation and help maintain a safe and orderly environment on the school bus.</p>
<p>Key Responsibilities<br />
Assist students while boarding and leaving the school bus.<br />
Ensure students remain seated and follow bus safety rules.<br />
Monitor students throughout the journey and maintain a calm environment.<br />
Assist younger students and those who may require additional support.<br />
Coordinate with the bus driver regarding student safety and transportation procedures.<br />
Conduct basic checks to ensure no student is left behind on the bus.<br />
Maintain proper student attendance and report any concerns when required.<br />
Handle student belongings carefully and assist when necessary.<br />
Communicate politely with school staff and parents regarding transportation matters.<br />
Maintain cleanliness and an organized environment inside the bus.<br />
Follow all school transportation, safety, and child-protection procedures.<br />
Requirements<br />
Previous experience working with children, schools, childcare, or transportation is an advantage.<br />
Freshers may also be considered.<br />
Patient, responsible, and attentive personality.<br />
Good communication and interpersonal skills.<br />
Ability to manage children calmly and respectfully.<br />
Physically fit and able to assist students when required.<br />
Basic understanding of safety and hygiene procedures.<br />
Punctual, reliable, and able to work according to school transportation schedules.<br />
How to Apply</p>
<p>Candidates who meet the requirements may send their updated CV to:</p>
<p>📧 harmanb608151@gmail.com</p>
Role Description This is a part-time remote role for a Live Chat Agent. The Live Chat Agent will respond to customer inquiries via chat, provide clear information about platform features and general processes, and guide users through basic troubleshooting steps. Responsibilities include resolving common issues, escalating complex cases to the appropriate teams, maintaining accurate records of conversations, and following established procedures and compliance guidelines. The role also involves managing multiple chats simultaneously, ensuring prompt response times, and contributing feedback to improve FAQs and support documentation. The Live Chat Agent is expected to maintain a professional, empathetic tone and support customers during defined working shifts. Qualifications Strong written communication skills, including clear and concise English, active listening, and a professional customer-facing tone. Customer service abilities such as problem-solving, conflict resolution, and maintaining composure under pressure while handling multiple chat interactions. Comfort with digital tools and web-based platforms, including chat software, ticketing systems, and basic troubleshooting on web or mobile applications. Attention to detail and accurate data entry skills to document interactions and follow processes and compliance guidelines. Ability to work independently in a remote environment, manage time effectively, and reliably meet scheduled part-time shifts. Basic understanding of financial or fintech products is beneficial; prior experience in customer support or helpdesk roles is a plus. High school diploma or equivalent required; additional coursework in communication, business, or related fields is advantageous.
<p>A leading educational institution is looking for a friendly, organized, and responsible School Receptionist to manage the front desk, welcome students, parents, and visitors, handle calls and correspondence, and provide administrative support for smooth school operations.</p>
<p>Responsibilities<br />
Welcome students, parents, visitors, and staff at the reception area.<br />
Answer, screen, and transfer incoming telephone calls.<br />
Respond to general inquiries and direct visitors to the appropriate department.<br />
Maintain visitor records and reception logs.<br />
Handle incoming and outgoing emails, letters, and documents.<br />
Assist parents and students with general school inquiries.<br />
Coordinate appointments and meetings with teachers and school management.<br />
Receive and distribute mail, documents, and deliveries.<br />
Assist with student registration, admissions, and basic documentation when required.<br />
Maintain accurate reception and administrative records.<br />
Support the school administration team with daily office tasks.<br />
Assist with printing, scanning, photocopying, filing, and data entry.<br />
Maintain a clean, organized, and welcoming reception area.<br />
Follow school visitor-management, safety, and confidentiality procedures.<br />
Handle confidential student and school information responsibly.<br />
Perform other administrative duties assigned by management.<br />
Requirements<br />
Diploma or Bachelor’s degree in Administration, Education, or a related field is preferred.<br />
Previous receptionist, front-office, customer service, or school administration experience is an advantage.<br />
Freshers with good communication skills may also be considered.<br />
Good spoken and written English.<br />
Strong communication and interpersonal skills.<br />
Good computer skills, including MS Office and email.<br />
Friendly, patient, and presentable personality.<br />
Strong organizational and time-management skills.<br />
Ability to multitask and work under pressure.<br />
Ability to communicate effectively with parents, students, teachers, and management.<br />
UAE school experience is an advantage.<br />
Email: reevadesk0786@gmail.com<br />
WhatsApp: +971 52 945 6306</p>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ol><li>Deliver exceptional telephone service by answering all guest calls in a professional, warm, and courteous manner.</li><li>Communicate effectively with all hotel departments to ensure seamless service delivery and guest satisfaction.</li><li>Handle guest inquiries, requests, and concerns promptly, consistently exceeding guest expectations.</li><li>Greet guests by name in accordance with Rixos brand standards and provide a personalized service experience.</li><li>Maintain comprehensive knowledge of hotel facilities, services, promotions, and local attractions to assist guests effectively.</li><li>Utilize the Fidelio guest profile system to understand guest preferences and enhance personalized service.</li><li>Process and record long-distance call vouchers accurately, ensuring all documentation is completed in accordance with hotel procedures.</li><li>Manage wake-up call requests, ensuring timely and accurate delivery in line with established standards.</li><li>Operate the hotel switchboard efficiently, ensuring prompt and accurate routing of internal and external calls.</li><li>Accurately record and relay messages for guests, management, and colleagues following established procedures.</li><li>Ensure all incoming and outgoing calls are answered promptly and connected to the appropriate person or department.</li><li>Maintain awareness of management availability and contact information to facilitate effective communication.</li><li>Monitor and maintain records for long-distance calls, faxes, messages, and related communication logs.</li><li>Coordinate internal communications during emergency situations in accordance with hotel emergency procedures.</li><li>Stay informed of the daily program, hotel events, VIP arrivals, and operational updates.</li><li>Maintain a professional appearance and adhere to the hotel's grooming and uniform standards at all times.</li><li>Participate actively in scheduled training sessions and continuously develop product and service knowledge.</li><li>Foster a collaborative, respectful, and supportive working relationship with colleagues across all departments.</li><li>Remain informed of daily hotel operations and maintain up-to-date knowledge of all hotel facilities, services, and guest offerings.</li></ol><br>Qualifications<br><br><p>Education: high school certificate or vocational diploma.</p><br><p>Experience: At least 2 years of experience in the luxury five-star hotel.</p><br><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>Demonstrates a strong understanding of guest profiles and delivers personalized service based on guest preferences and needs.</p><br><p>Provides guidance and support to less experienced team members on guest engagement and service standards.</p><br><p>Proficient in operating hotel communication systems, switchboard equipment, and other job-related technology.</p><br><p>Possesses sound technical knowledge of the methods, procedures, and systems required to perform the role effectively.</p><br><p>Capable of managing a variety of operational tasks across multiple functions while maintaining accuracy and efficiency.</p><br><p>Able to work independently, applying professional judgment and experience to handle routine and complex situations.</p><br><p>Strong organizational, communication, and problem-solving skills with the ability to prioritize in a fast-paced hospitality environment.</p><br><p>Committed to delivering exceptional guest service while adhering to company standards, policies, and procedures.</p><br> </div>
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<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span>About Fortes Education</span></p><br><br><p><span><span>Fortes Education has been a leading provider of outstanding education in the UAE for over four decades, with a portfolio of premium international schools and nurseries.</span><span>Our two </span><span>through-schools</span><span>, </span><span>Sunmarke</span><span> School and Regent International School, provide world-class education from FS1 to Year 13.</span></span></p><br><br><p><span><span>About Our Sports </span><span>Programme</span></span></p><br><br><span><span>Across our schools, we </span><span>are delivering</span><span> a high-</span><span>calibre</span><span>, specialist-led sports </span><span>programme</span><span> that drives participation, develops talent, and raises the bar for performance.</span></span><br><span><span>With strong leadership and established competition pathways, we are now growing our coaching team to lead key sports into an ambitious new phase of excellence.</span><br></span><br><p><span>The Opportunity</span></p><br><br><p><span><span>We are </span><span>seeking</span><span> an experienced and visionary Basketball Lead Coach to drive the development of our basketball </span><span>programme</span><span> across Fortes Schools. This is a performance-focused role with a strong emphasis on preparing elite squads for local, national, and international competitions.</span></span></p><br><br><p><span><span>Working closely with the Director of Sport and Head of PE, the Basketball Lead Coach will design, deliver, and continuously enhance a high-performance pathway from primary through to Sixth Form. Your role will ensure that players are technically and tactically prepared to </span><span>represent</span><span> the school at the highest levels.</span></span></p><br><br><p><span>Key Qualities and Requirements</span></p><br><br><ul><li><span><span>FIBA-endorsed Level 2 Basketball Coaching Certificate or internationally </span><span>recognised</span><span> equivalent</span></span></li><li><span>Background as a competitive player or coach at elite or national level</span></li><li><span><span>A track record</span><span> of building high-performing teams in schools, clubs, academies, or national systems</span></span></li><li><span>Demonstrated success preparing squads for school leagues and international tournaments</span></li><li><span>Strong session planning that develops individual skill, team cohesion, and competitive readiness</span></li><li><span><span>Expertise</span><span> in positional development, offensive/defensive strategies, set plays, and performance analysis</span></span></li><li><span>Proven abili</span></li></ul> </div>
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<br>Company Description<br><br><p>Fairmont Hotels & Resorts</p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p>About Fairmont Fujairah Beach Resort</p><br><p>Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.</p><br><p>About the Application Process:</p><br><p>At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>Welcoming each new and returning guest with personalized and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special.</p><br><p>As the first point of contact, the Front Desk Agents’ primary function is to connect with our hotel guests and create a unique Magnifique experience for their stay. The Front Desk Agent will perform all front desk duties, as well as assist in the Telephone Operator/Room Service Order taking capacity. The primary focus at all times in this position is the guest. </p><br><p><strong>Primary Duties</strong>:</p><br><ul><li>Check-in & Check-out hotel guests (verify credit card & identification, secure payment and obtain signed registration card)</li><li>Maintain Guest confidentiality and security at all times</li><li>Ensure guest methods of payment are in good standing at all times</li><li>Engage guests in public area to direct and answer questions</li><li>Orient guests in the hotel and help them to understand the property and amenities</li><li>Recognize and highlight benefits for all VIP guests</li><li>Upsell guests rooms and promote all hotel services and events.</li><li>Complete daily reports to manage all guest credit card balances and billing</li><li>Complete daily reports for guest requests and room preferences</li><li>Assist in guest problem resolution</li><li>Maintain a cash bank for guest transactions</li><li>Correctly complete all end of day cashiering </li><li>Engage in the implementation of all Fairmont Standards in the Front Office</li><li>Exude a professional and luxury demeanor at all times</li></ul><br>Qualifications<br><br><ul><li>Fluency in English language is a must</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Proficient in Opera PMS and Front Office System</li><li>At least 1-2 year experience working as Receptionist in a 4-5 star hotel</li><li>Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions<br>Foster an inclusive environment where every individual feels valued and respected</li></ul> </div>
Company Description The employer operates in the hospitality sector, focusing on delivering high-quality guest experiences and professional customer service. The property is located in Fujairah Emirate, United Arab Emirates, offering a distinctive environment that attracts both business and leisure travelers. Team members are encouraged to collaborate, uphold service standards, and contribute to a welcoming atmosphere for guests from diverse backgrounds. The organization values reliability, respect, and continuous improvement in guest services to maintain a strong reputation in the region.<br>Role Description This is a full-time, on-site Guest Service Agent role based in Fujairah Emirate, United Arab Emirates. The Guest Service Agent is responsible for welcoming guests, managing check-in and check-out procedures, and responding promptly to inquiries in person, by phone, and through digital channels. The role includes handling reservations, processing payments, and maintaining accurate guest records using property management systems. The Guest Service Agent coordinates with housekeeping, maintenance, and other departments to address guest requests and resolve issues efficiently. Daily responsibilities also involve providing information about hotel facilities and local attractions, ensuring lobby and reception areas are orderly, and supporting adherence to safety, security, and company policies.<br>Qualifications<br> Strong customer service mindset with the ability to create positive guest experiences and handle guest concerns professionally. Effective communication skills in English; additional language skills relevant to the region are an advantage. Basic computer literacy and ability to learn property management and reservation systems. Attention to detail, accuracy in handling payments, and ability to manage multiple tasks in a fast-paced environment. Previous experience in hospitality, front desk, or guest-facing roles is preferred but not mandatory. Ability to work flexible shifts, including evenings, weekends, and holidays, as required by operational needs. Professional appearance, reliability, and commitment to maintaining confidentiality and following safety and security procedures. High school diploma or equivalent; hospitality or customer service certifications are an added benefit.
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<span>Beond, the world's first premium leisure airline, is excited to announce an opening for a Guest Experience Agent in our Contact Centre.<br> In this pivotal role, you will be the voice of our brand, providing exceptional service and support to our guests.<br> You will handle inquiries, resolve issues, and ensure that every interaction aligns with our commitment to delivering a luxurious travel experience.<br> As a Guest Experience Agent, you will interact with guests from around the globe, assisting them with their travel plans and addressing any concerns they may have.<br> Your ability to empathize, communicate effectively, and provide solutions will enhance our guests' journeys and contribute to their overall satisfaction.<br> Responsibilities Handle incoming guest inquiries via phone, email, and live chat professionally and efficiently.<br> Provide accurate information regarding flight schedules, bookings, and services offered by Beond.<br> Assist guests with changes to their reservations and travel itineraries.<br> Address complaints and resolve issues promptly while maintaining a high level of customer service.<br> Document guest interactions and feedback to improve service quality.<br> Collaborate with other departments to ensure smooth operations and enhance guest experience.<br> High school diploma or equivalent; a degree in hospitality or related field is a plus.<br> Previous experience in customer service or contact centre environments is mandatory.<br> Prior experience as a travel consultant is an advantage.<br> Excellent communication skills, both verbal and written, with a strong command of English.<br> Preferred candidates should possess fluency in Arabic, Russian, or French.<br> Proficiency in using computer systems and customer relationship management (CRM) software.<br> Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment.<br> Strong problem-solving skills and a proactive approach to guest service.<br> Availability to work flexible hours, including nights, weekends, and holidays.<br></span> </div>
Company: IIQAF Group<br><br>Location: Dubai, United Arab Emirates<br><br>Industry: Hospitality<br><br>Employment Type: Full-Time<br><br>Salary: AED 6,000 – AED 7,000 per month<br><br>Job Summary<br><br>IIQAF Group is seeking a professional, customer-focused, and motivated Call Center Agent to join our growing hospitality team in Dubai. The ideal candidate will handle inbound and outbound customer calls, provide exceptional customer service, resolve guest inquiries, process reservations, manage complaints professionally, and ensure every customer receives a positive experience.<br><br>This role is ideal for individuals with excellent communication skills, strong problem-solving abilities, and previous experience in a call center, customer support, customer service, hospitality, hotel reservations, or guest relations.<br><br>Key Responsibilities<br><br>Handle high volumes of inbound and outbound customer calls professionally. Respond to customer inquiries via phone, email, and live chat. Provide accurate information about hospitality services, reservations, bookings, promotions, and company policies. Process hotel reservations, booking modifications, cancellations, and customer requests. Resolve customer complaints efficiently while maintaining excellent customer satisfaction. Maintain detailed customer records using CRM software and call center systems. Escalate complex customer issues to supervisors when required. Follow call center quality assurance standards and service level agreements (SLAs). Meet daily, weekly, and monthly call handling and customer satisfaction targets. Build positive relationships with guests through outstanding customer support. Coordinate with hotel operations, front office, housekeeping, reservations, and other departments. Verify customer information and update records accurately. Promote company services, loyalty programs, and special hospitality offers. Maintain confidentiality of customer information. Stay updated on company services, policies, and hospitality industry standards.<br><br>Required Qualifications<br><br>High school diploma or equivalent; bachelor's degree is an advantage. Previous experience as a Call Center Agent, Customer Service Representative, Customer Support Executive, Contact Center Agent, Guest Service Agent, or Customer Care Executive preferred. Experience in the hospitality, hotel, travel, tourism, or customer service industry is highly desirable. Excellent verbal and written communication skills in English. Additional languages such as Arabic, Hindi, Urdu, or Filipino are an advantage. Strong telephone etiquette and active listening skills. Excellent interpersonal and conflict-resolution abilities. Ability to work under pressure in a fast-paced call center environment. Proficiency in Microsoft Office and CRM software. Strong organizational and multitasking skills. Flexible to work shifts, weekends, and public holidays.<br><br>Benefits<br><br>Performance-based incentives Medical insurance Paid annual leave Career growth opportunities Professional training and development Friendly and multicultural work environment
Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.<br><br>Our successful Hotel Reservations Agents<br><br> accurately capture data and maintain guest profiles in the Opera System (PMS) maximise sales and marketing opportunities within the hotel’s policies, procedures and standards manage room inventory with diligent adherence to checklists and systems work as part of a team or individually to deliver high quality standards.<br><br>If you have these requirements, good numeracy skills, verbal and written English skills; hotel / tourism school diploma is an added advantage.
Company Description Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, serving clients across Abu Dhabi and Dubai. The company offers comprehensive real estate solutions, including property sales, leasing, marketing, facility and property management, maintenance, and fit-out services. Unique Homes is listed with prominent property developers such as Al Dar, Bloom, Imkan Properties, and Emaar. The agency also collaborates with major banks including ADIB, ADCB, FAB, DIB, and Al Hilal Bank, providing clients with integrated and reliable real estate and financial services. This environment offers team members exposure to a diverse portfolio of properties and partnerships in the UAE market.<br>Role Description This is a full-time, on-site Call Center Agent role based in Abu Dhabi. The Call Center Agent will handle inbound and outbound calls, respond to inquiries about property listings and services, and provide accurate information to prospective and existing clients. Daily tasks include supporting clients with sales and leasing queries, scheduling property viewings, coordinating with internal teams, and documenting all interactions in the system. The role involves following up with leads, maintaining high levels of customer satisfaction, and adhering to company processes for call handling and data entry. The agent will also assist in resolving basic service issues, escalating complex matters when needed, and contributing to a professional and responsive client experience.<br>Qualifications<br> Experience in customer-facing roles such as Customer Service Representatives and Customer Support, with a focus on real estate or service-oriented industries. Demonstrated ability to maintain high levels of Customer Satisfaction through clear communication, timely follow-up, and problem-solving. Strong Interpersonal Skills, including active listening, empathy, and the ability to interact professionally with diverse clients and colleagues. Solid Computer Literacy, including proficiency in call center systems, CRM tools, email, and basic office software. Excellent verbal and written communication skills in English; Arabic language skills are an advantage. Ability to work on-site in Abu Dhabi, manage high call volumes, and prioritize tasks in a fast-paced environment. Previous experience in a call center or real estate setting is preferred but not mandatory. High school diploma or equivalent required; further education in business, communications, or related fields is beneficial.
Company Description Stonefield Properties is a Dubai- and UAE-focused real estate agency that specializes in off-plan advisory, luxury resales, leasing, and property management. The company provides clients with clear options, vetted opportunities, and reliable end-to-end support, including for overseas investors. Its team focuses on credible developers, realistic market pricing, and terms that protect client interests, backed by transparent documentation and proactive updates. Stonefield Properties serves key areas such as Dubai Marina, Downtown, Business Bay, JVC, Dubai Hills, Palm Jumeirah, and emerging off-plan corridors. The firm is committed to making every property decision straightforward, informed, and secure for landlords, tenants, and buyers.<br>Role Description The Telesales Agent role is a full-time, on-site position based in Dubai, United Arab Emirates. The Telesales Agent will handle inbound and outbound calls to prospective and existing clients, present property options, explain project features, and qualify leads based on client requirements and budget. This role involves following up on inquiries, maintaining accurate records in CRM systems, and coordinating with the sales and leasing teams to schedule viewings and support deal closure. The Telesales Agent will provide clear information on market trends, payment plans, and documentation, while ensuring a consistent, professional client experience. Daily tasks include achieving call and conversion targets, updating management on pipeline status, and contributing to continuous improvement of scripts and call processes.<br>Qualifications<br> Strong Communication skills, including clear spoken English and professional telephone etiquette. Proven Customer Service and Customer Support abilities, with a focus on building trust and long-term client relationships. Demonstrated Sales experience in telesales or inside sales, ideally within real estate or related sectors. Comfort with Training and continuous skill development, including learning new projects, systems, and sales techniques. Familiarity with CRM tools and basic office software, with attention to accurate data entry and follow-up tracking. Goal-oriented mindset with the ability to work to call, lead, and revenue targets in a fast-paced environment. Knowledge of Dubai real estate market or willingness to learn quickly; prior UAE real estate exposure is an advantage. High school diploma or equivalent required; further education in business, marketing, or real estate is beneficial. Ability to work on-site in Dubai and collaborate effectively with diverse colleagues and clients.