School agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The purpose of this position is t</span><span>o develop, coordinate and manage the delivery of cleaning services (including service provider subcontractor performance) in line with the contract deliverables and delivery schedules. This includes the achievement of contractual and internal targets for quality, safety, operations, service reliability and achievement of customer service standards.</span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br> <ul> <li><span><span>Ensure the delivery of essential site services demonstrating excellent service at all times.</span></span></li> <li><span><span>Monitor third party service provider staff levels as per Keolis-MHI’s contractual requirements.</span></span></li> <li><span><span>Ensure that all areas are adequately services to assure compliance with applicable Service Level Agreements (SLAs).</span></span></li> <li><span><span>Conduct self and joint audits with Service provider representatives, to an agreed timetable and take appropriate action wherever a shortfall in standards is identified.</span></span></li> <li><span><span>Assist in delivering a service which adheres international best practice (e.g. USGB LEED, JCI Accreditation, etc.) and UAE environmental regulations. </span></span></li> <li><span><span>Ensure specialist sub-contractors are compliant with Keolis-MHI’s Code of Conduct, and are</span></span></li> <li><span><span>Providing efficient service in line with SLAs.</span></span></li> <li><span><span>Ensure that all subcontractors comply with relevant policies and procedures.</span></span></li> <li><span><span>Ensure all record keeping and documentation is completed in a systematic and timely manner.</span></span></li> <li><span><span>Ensure that all staff complete their tasks to the standards determined in work schedules and to escalate any on-going issues to the Soft Services Manager where necessary.</span></span></li> <li><span><span>Conduct regular Health &amp; Safety inspections and take corrective action where issues have been raised.</span></span></li> <li><span><span>Ensure that Health &amp; Safety standards are maintained in the department and ensure effective implementation of Health &amp; Safety Policies and Procedures.</span></span></li> <li><span><span>Conduct risk assessments as required in line with company procedure with the support of line manager where necessary.</span></span></li> <li><span><span>Develop safe work instructions where necessary.</span></span></li> <li><span><span>In the absence of the line manager, must communicate with the client as maybe required.</span></span></li> <li><span><span>Undertake any other duties as may be agreed between the line manager and the service providers.&nbsp; </span></span></li> <li><span><span>Ensure that all staff has access to the appropriate resources and equipment to carry out their role.</span></span></li> <li><span><span>Provide flexible cover for the Soft Services Manager when required.</span></span></li> </ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul> <li><span><span>Able to foster good relations with colleagues and other departments and be a good team player.</span></span></li> <li><span><span>Flexibility, excellent attention to detail and ability to identify key issues.</span></span></li> <li><span><span>Able to work under stringent deadlines and high pressure environment to meet deadlines.</span></span></li> <li><span><span>IT skills with full working knowledge of MS Office programs. </span></span></li> <li><span><span>Excellent communication, customer service, leadership and organisational skills.</span></span></li> <li><span><span>Clear communication in English, both verbal and written. </span></span></li> <li><span><span>Computer literacy – Knowledge and use of MS Office Systems, particularly Excel. </span></span></li> <li><span><span>Superior customer service skills,&nbsp;</span></span><span><span>Strong interpersonal skills. </span></span></li> <li><span><span>Issue resolution abilities and d</span></span><span><span>ecision making abilities. </span></span></li> <li><span><span>Excellent understanding of cleaning processes and monitoring of these processes and a</span></span><span><span>daptable to change. </span></span></li> <li><span><span>Continuous improvement mentality.</span></span></li> <li><span><span>Ability to work in a team as well as independently.</span></span></li> <li><span><span>Flexibility to work on a shift basis 5 from 7 days a week with other team members to ensure a continuous service 24/7. </span></span></li> </ul> <p><span><span><b>EXPERIANCE</b></span></span></p><br> <ul> <li><span><span>3 years minimum experience in a similar role.</span></span></li> <li><span><span><span>5 years minimum experience within a soft services department in a facilities management environment</span></span></span></li> </ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br> <ul> <li><span><span>High School Diploma.</span></span></li> <li><span><span>Preferably with BICSc (British Institute of Cleaning Science) or equivalent.</span></span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Six Construct</strong>, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services company that operates in the construction of commercial and residential buildings, sport and leisure facilities, infrastructure and marine-related projects. The company currently employs a workforce of 16,000 in the Middle East, and a total of 19,000 worldwide.</p><br><br>Job Description<br><p><strong>Why This Role Matters</strong></p><br><p>As a General Maintenance &amp; Facilities Assistant, you will play a key role in maintaining a safe, clean, and well-organized environment across the site. Your contribution helps ensure efficient daily operations, supports the upkeep of facilities and infrastructure, and promotes a positive and safe workplace for employees, visitors, and contractors. Through your commitment to housekeeping, landscaping, maintenance support, and safety compliance, you will help uphold operational excellence across the facility.</p><br><p><strong>What You'll Drive</strong></p><br><ul><li>Perform general cleaning and housekeeping activities across designated areas.</li><li>Carry out road sweeping and cleaning of internal and external roads.</li><li>Support landscaping activities, including watering, trimming, pruning, weeding, and irrigation system monitoring.</li><li>Assist with pest control activities and report any signs of infestation.</li><li>Clean conveyors, transfer stations, IBA areas, and other process-related facilities.</li><li>Ensure proper collection, segregation, and disposal of waste in line with site procedures.</li><li>Conduct routine inspections and report defects, damages, and abnormal conditions.</li><li>Assist with basic MEP maintenance activities as directed by the Supervisor.</li><li>Safely operate cleaning equipment, tools, and machinery.</li><li>Complete assigned tasks according to work schedules and required timelines.</li><li>Maintain accurate records, checklists, and activity logs.</li><li>Follow all HSE requirements, permit-to-work procedures, and site safety regulations.</li><li>Participate in toolbox talks, training sessions, and emergency drills.</li><li>Support emergency response and site recovery activities when required.</li></ul><br>Qualifications<br><p><strong>You'll Be a Great Fit If You Have</strong></p><br><ul><li>High school diploma, certificate, or equivalent qualification.</li><li>Good knowledge of health, safety, and environmental (HSE) practices and the ability to work safely in an operational environment.</li><li>Experience performing general housekeeping, cleaning, landscaping, and facility support activities.</li><li>Ability to follow oral and written instructions and complete tasks efficiently within assigned timelines.</li><li>Strong attention to detail and commitment to maintaining clean, safe, and well-organized work areas.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Good communication skills and a proactive approach to reporting defects, hazards, and maintenance requirements.</li><li>Minimum of 4 years of experience in a similar role.</li></ul><p><strong>Why You'll Enjoy Working with Us</strong></p><br><ul><li>Competitive Benefits</li><li>Positive Workplace Culture</li><li>Opportunity to work with a leading international construction group</li><li>Exposure to large-scale, high-impact projects in the Middle East</li><li>Collaborative, diverse, and professional work environment</li><li>Career growth and development opportunities</li></ul><br>Additional Information<br><p>We believe our employees are key to our success, hence, we offer an inspiring working environment where our people feel rewarded &amp; engaged. Career opportunities &amp; training programs are offered to help you develop both personally and professionally and we offer attractive additional benefits to your monthly remuneration.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Housekeeping Ordertaker</span></span></span>&nbsp;<br><span><span>(<span>20245</span></span></span>)</p><br> <p><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></p><br> <p><span><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></p><br> <p><u><span>Key Duties and Responsibilities</span></u></p><br> <ul> <li><span>Answer all incoming calls to the housekeeping office promptly and courteously.</span></li> <li><span>Record and relay guest requests (e.g., extra amenities, cleaning service, laundry pickup) accurately to the concerned staff.</span></li> <li><span>Maintain clear communication between Housekeeping, Front Office, and Engineering departments.</span></li> <li><span>Log all maintenance requests and follow up to ensure timely completion.</span></li> <li><span>Keep track of room status updates (vacant, occupied, dirty, clean, out of order, etc.) and update records accordingly</span></li> <li><span>Handle and record all lost and found items according to hotel policy.</span></li> <li><span>Monitor and update the daily room discrepancy report in coordination with the Front Office.</span></li> <li><span>Prepare daily reports such as Room Status Report, Occupancy Report, and Attendant Assignment Sheet.</span></li> <li><span>Support supervisors and attendants by providing necessary supplies, keys, or information.</span></li> <li><span>Maintain filing systems for housekeeping records, reports, and logs.</span></li> <li><span>Ensure all entries in the order-taking logbook are clear, accurate, and up to date.</span></li> <li><span>Track and manage guest supplies and amenities requests for inventory purposes.</span></li> <li><span>Handle guest inquiries and requests efficiently and professionally.</span></li> <li><span>Ensure guest satisfaction by following up on service requests and confirming completion.</span></li> <li><span>Communicate guest preferences or complaints to supervisors for action.</span></li> </ul> <p><u><span>Skills &amp; Competencies:</span></u></p><br> <ul> <li><span>Excellent communication and telephone etiquette.</span></li> <li><span>Strong organizational and multitasking skills.</span></li> <li><span>Good computer skills (especially PMS, MS Office, and internal communication systems).</span></li> <li><span>Knowledge of hotel operations and housekeeping procedures.</span></li> <li><span>Ability to remain calm and efficient under pressure.</span></li> <li><span>High attention to detail and accuracy.</span></li> </ul> <p><u><span>Qualifications:</span></u></p><br> <ul> <li><span>High school diploma or equivalent; hospitality education preferred.</span></li> <li><span>Minimum 1–2 years of experience in a similar role or in housekeeping/front office operations.</span></li> <li><span>Proficiency in English (additional languages are an advantage</span></li> </ul> <p><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>&nbsp;</p><p>The Head of Digital will be accountable for the entire Digital operations across all MENA regions to deliver sales and profit targets whilst providing a market-leading customer experience.</p><p>The job holder is responsible for developing the current digital operation, ecosystem, and customer journey while spearheading growth and innovation across all digital channels. The role holder will ensure service excellence, operational efficiency, and commercial success while meeting business objectives in line with budget and company business plans for the entire MENA region.</p><p>The role holder is responsible for managing all Digital channels including the Retail App, eCommerce websites, Marketplace partnerships, Omnichannel initiatives, and external strategic digital partnerships operating across the UAE, Oman, Bahrain, Qatar, Kuwait, KSA, and Egypt.</p><p>The job holder will be responsible for the entire Digital operation from strategy, customer experience, technology, and processes through to trade performance, commercial planning, financial profitability, vendor management, legal compliance, and overall performance in collaboration with the Digital MD and Retail Leadership Team.</p><p>The individual will form part of the Retail Leadership Team and operate across all functions to ensure consistency, economies of scale, innovation, and performance across each territory.</p><p>This position is critical to the success of the Retail MENA operations which include overall business growth, omnichannel development, customer acquisition and retention, and the continued shift in customer shopping habits. This will be achieved through holding end-to-end P&amp;L accountability and delivering best-in-class digital experiences.</p><p>The role is responsible for stakeholder engagement with the Principal, Retail functional leads, Central Retail teams, Technology, and Digital functions.</p><p>&nbsp;</p><p>&nbsp;</p><p><b>What You Will Do</b></p><p><b>Strategy &amp; Business Development</b></p><ul><li>Develop, build, and lead the Retail Digital Strategy and roadmap for business development.</li><li>Focus on expanding brand presence, driving profitable growth, and aligning with group priorities.</li><li>Understand digital trends across each region and ensure the business remains relevant, innovative, and competitive.</li><li>Continually explore opportunities to enhance customer experience, loyalty, personalization, and data-driven decision-making.</li><li>Recognize new commercial opportunities within a retail environment to grow sales and market share.</li><li>Build and develop the Digital team, capabilities, and operating model to support future growth.</li></ul><p>&nbsp;</p><p><b>Trade &amp; Operations</b></p><ul><li>Manage and trade digital platforms across multiple markets throughout the MENA region.</li><li>Ensure digital merchandising excellence across all online channels.</li><li>Deliver market-specific solutions that drive localization, customer engagement, and conversion.</li><li>Ensure promotional and marketing activities drive sales growth, profitability, and customer loyalty.</li><li>Leverage the commercial calendar and business priorities to ensure consistency and operational excellence across territories.</li><li>Lead digital platform developments, upgrades, and migrations to enhance capability and customer experience.</li><li>Broaden digital footprint through strategic marketplace and third-party partnerships.</li><li>Explore new digital channels and business opportunities to drive incremental revenue.</li><li>Drive omnichannel initiatives including Click &amp; Collect, Ship from Store, Endless Aisle, and store-integrated digital experiences.</li><li>Lead digital-first development for new store openings and customer engagement initiatives.</li><li>Drive awareness, adoption, and engagement of digital channels through training, development, and continuous improvement.</li><li>Drive customer engagement and feedback through NPS, VOC, analytics, and customer insights across each market.</li><li>Ensure operational excellence through monitoring performance metrics, service levels, and customer satisfaction indicators.</li></ul><p>&nbsp;</p><p><b>Financial and Business Planning</b></p><ul><li>Manage stakeholders effectively across Retail Operations, Merchandising, Buying, Marketing, Finance, Technology, and Logistics to deliver KPIs in line with the sales plan and budgeted costs.</li><li>Build and deliver annual budgets aligned with the business plan.</li></ul><p><b>Budgets are as below:</b></p><ul><li>eCommerce Website</li><li>Retail Mobile Application</li><li>Marketplace &amp; Third-Party Partnerships</li><li>Omnichannel Initiatives</li><li>Customer Acquisition &amp; Digital Marketing Investment</li><li>Platform Development &amp; Technology Enhancements</li><li>Digital Transformation Projects</li><li>Conduct feasibility studies for new markets, channels, and expansion opportunities.</li></ul><p><b>Projects:</b></p><ul><li>Digital Platform Migration</li><li>Omnichannel Transformation</li><li>Customer Experience Enhancement Programs</li><li>Technology &amp; Automation Initiatives</li><li>Marketplace Expansion</li><li>New Market Entry Assessments</li><li>Identify and deliver new digital initiatives.</li></ul><p>&nbsp;</p><p><b>People</b></p><ul><li>Work with HRBP to deliver people solutions that create employee engagement and ensure compliance with HR policies and local legislation.</li><li>Develop succession plans to sustain continuity and talent development.</li><li>Maintain a training and development programme to ensure the team receives appropriate learning and capability-building opportunities.</li><li>Role model Retail and Al-Futtaim Leadership Competencies and Way Behaviours as a senior leader.</li><li>Build, coach, and develop teams across each region whilst ensuring a strong talent pipeline.</li><li>Ensure clear goals, objectives, and accountabilities are communicated throughout the digital organization.</li><li>Drive a "Digital as Usual" mindset throughout the wider Retail business.</li></ul><p>&nbsp;</p><p><b>Corporate and Brand</b></p><ul><li>Promote Brand and Corporate Values throughout the Digital function and ways of working across Retail and support functions.</li><li>Ensure compliance with all relevant legislation, regulations, security standards, and corporate governance practices.</li><li>Partner with Retail functions to develop best practices and maintain effective working relationships.</li><li>Regularly and proactively communicate with brand principals and key stakeholders to ensure strong partnerships.</li></ul><p>• Work with internal and external stakeholders to resolve issues and identify opportunities to improve performance, customer experience, and profitability.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven track record of success in managing end-to-end Digital operations to budget and timeline.</li><li>Strong working knowledge across Digital ecosystems, eCommerce platforms, mobile applications, marketplace operations, and backend integrations.</li><li>Strong stakeholder management and engagement skills.</li><li>Up-to-date knowledge of digital retail trends, omnichannel best practices, and emerging technologies.</li><li>Experience managing and leading teams across multiple locations and markets.</li><li>Demonstrated ability to deliver financial budgets and key performance indicators.</li><li>Strong understanding of customer insights, analytics, and customer-centric retailing.</li><li>Strong leadership and people management skills.</li><li>Excellent time management and prioritization skills.</li><li>Fact-based, assertive, and respectful decision-making approach.</li><li>Strong problem-solving, conflict management, and decision-making capability.</li><li>High levels of motivation, resilience, and accountability.</li><li>Ability to act as a change agent within the organization.</li><li>Strong customer centricity and ownership mindset.</li><li>Commitment to continuous improvement and innovation.</li><li>Strong commercial and financial acumen.</li><li>Competent in MS Office, ERP systems, Digital platforms, and analytics tools.</li><li>Experience leading complex multi-country digital and omnichannel operations.</li><li>Excellent communication, presentation, and influencing skills.</li></ul><p>&nbsp;</p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor's Degree in Business, Marketing, Digital Commerce, Retail Management, Technology, or equivalent.</li><li>10+ years of experience within Digital Commerce, Omnichannel Retail, eCommerce, Digital Transformation, or related fields.</li><li>Significant experience managing all aspects of Digital including Trade, Customer Experience, Commercial Operations, Team Leadership, Training &amp; Development, Process Design, and Operational Management.</li><li>Experience building Digital roadmaps, strategy, and transformation plans.</li><li>Proven P&amp;L Accountability and ownership.</li><li>Strong analytical and problem-solving capability with high attention to detail.</li><li>Experience leading regional or multi-country Digital operations within a retail environment.</li><li>Demonstrated success driving growth, profitability, customer experience, and digital transformation initiatives.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview:</b> <br><p><strong>About Analog</strong></p><br><br><br><p>Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.</p><br><br><br><p>At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.</p><br><br><br><p><strong>Job Description</strong></p><br><br><p>We are seeking a highly skilled <strong>Senior Security Engineer</strong> to be the first hire in our Infosec team. This is a hands-on technical leadership role with high growth potential in a cutting-edge AI driven organization. The ideal candidate will have deep expertise in designing, implementing, and maintaining end-to-end security solutions across infrastructure, applications, and data. As the first dedicated security hire, you will play a pivotal role in building and shaping our cybersecurity strategy and practices from the ground up.</p><br><br><br><p>In this role, you will be responsible for planning, designing, and implementing security solutions, identifying risks, and ensuring compliance with industry standards. You will work closely with cross-functional teams to embed security at every level of our technology and business processes. You will also play a lead role in developing a longer term security improvements roadmap, setting the foundation for future team expansion and required security tooling investments. If you are an experienced, hands-on security professional eager to make a significant impact in a high-growth organization, we encourage you to apply.</p><br><br><b>Responsibilities:</b> <br><ul><li><strong>Security Strategy &amp; Roadmap</strong>: Develop a comprehensive security roadmap that aligns with business strategy, supporting product launches and future business growth.</li><li><strong>Security Architecture</strong>: Design, implement, and manage security architectures for cloud, on-premises, and hybrid environments.</li><li><strong>Policies &amp; Standards</strong>: Develop, enforce, and continuously improve security policies, frameworks, and best practices across the organization.</li><li><strong>Risk &amp; Compliance</strong>: Conduct risk assessments, threat modeling, and vulnerability management to proactively mitigate security threats, while ensuring compliance with relevant security standards e.g. ISO 27001, NIST, GDPR, SOC 2, and CIS benchmarks</li><li><strong>Incident Management:</strong> Lead incident response efforts, including investigation, containment, remediation, and post-mortem analysis.</li><li><strong>Security Testing</strong>: Perform penetration testing, security audits, and compliance assessments to validate security posture.</li><li><strong>Security Tooling</strong>: Deploy and manage security solutions such as SIEM, IDS/IPS, endpoint protection, IAM, firewalls, and encryption technologies.</li><li><strong>Collaboration &amp; Communication</strong>: Works closely with Engineering, DevOps, and IT teams to integrate security into system architectures and software development processes (DevSecOps). Communicates security risks and recommendations effectively to technical and non-technical stakeholders.</li><li><strong>AI &amp; Data Security</strong>: Develop &amp; implement security measures to protect AI models, data pipelines and APIs from adversarial attacks and data leakage.</li><li><strong>Emerging Trends</strong>: Stays current with evolving cyber threats, attack techniques, and security trends, applying knowledge to strengthen defenses.</li><li><strong>Training &amp; Awareness:</strong> Develop and conduct security awareness training programs to foster a strong security culture within the organization.</li><li><strong>External Partnerships:</strong> Establish relationships with external security vendors, partners, and regulatory bodies to leverage expertise and support.</li></ul><br><b>Qualifications:</b> <br><ul><li>Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field.</li><li>Minimum of 5 years of hands-on experience in cybersecurity, information security, or a related field.</li><li>Proven experience in security architecture, engineering, and operations in cloud (AWS, Azure, GCP) and on-prem environments.</li><li>Strong knowledge of security frameworks such as NIST, ISO 27001, CIS Controls, and Zero Trust architecture.</li><li>Hands-on experience with security tools, including firewalls, SIEM, EDR, IDS/IPS, vulnerability scanners, DLP, and encryption.</li><li>Expertise in security incident response, threat intelligence, and forensic investigations.</li><li>Experience with identity and access management (IAM), multi-factor authentication (MFA), and privilege access management (PAM).</li><li>Proficiency in programming and scripting languages such as Python, PowerShell, or Bash</li><li>Industry certifications such as CISSP, CISM, CEH, OSCP, or equivalent are highly preferred.</li><li>Strong knowledge of DevSecOps principles and secure software development practices.</li><li>Demonstrated ability to communicate effectively with both technical and non technical audiences.</li><li>Experience working with security governance, risk management, and compliance (GRC) programs.</li><li>Excellent problem-solving, analytical, and communication skills with the ability to work independently and collaboratively.</li></ul><br><p><strong>Good-to-Have Experience</strong></p><br><br><br><ul><li>Experience with physical security measures, such as facility access controls, video surveillance, and security monitoring systems.</li><li>Knowledge of IoT security, industrial control systems (ICS) security, and supply chain security.</li><li>Experience implementing Zero Trust and Secure Access Service Edge (SASE) architectures.</li><li>Understanding of AI security risks and model protection strategies</li><li>Prior experience working in high growth technology start ups.</li></ul><br><p>If you are passionate about cybersecurity and want to build and lead the security function in a high-growth, innovative organization, we would love to hear from you!</p><br><br><br><br><p><strong>What Working At Analog Offers</strong></p><br><br><br><ul><li>Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we’re united by a belief that technology should amplify human potential rather than replace it.</li><li>Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.</li><li>Growth: Outstanding opportunities for learning and career development. You’ll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.</li><li>Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.</li></ul><br><br> </div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative plays a crucial role in driving sales and creating a positive customer experience in the Al Futtaim Watches &amp; Jewellery stores. The role involves both sales generation and operational duties as assigned by the store management team. The representative must uphold cleanliness and visual presentation standards to maintain a pleasant shopping environment. As part of daily operations, the representative assists in training new staff, resolving POS issues, and ensuring compliance with pricing procedures. The position requires flexibility, punctuality, and collaboration with store management and peers to meet organizational goals. A successful Retail Sales Representative is one who can consistently deliver excellent customer service and contribute positively to store operations.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Customer Service</p><p><br></p><ul><li>Create a positive shopping environment by maintaining high standards of cleanliness and organization.</li><li>Provide excellent customer service by being aware of product categories and assisting customers professionally.</li><li>Greet customers with a smile and a friendly greeting upon entering the store.</li><li>Provide customers with current and relevant product information and ensure compliance with in-store pricing procedures.</li><li>Offer efficient service at the cash register, including the promotion of gift cards and capturing customer information.</li><li>Sincerely thank customers upon exit and invite them to return.</li></ul><p><br></p><p>Store Operations</p><p><br></p><ul><li>Assist the Store Manager in daily operations, including opening, closing, and managing security aspects.</li><li>Run the store in the absence of the Store Manager if required.</li><li>Train new staff on Point of Sale (POS) operations and handle corrective actions at the POS.</li><li>Participate in store meetings and inventories, ensuring a positive attitude toward merchandise and the brand.</li><li>Meet or exceed weekly sales goals as set by management.</li></ul><p><br></p><p>Housekeeping and Presentation</p><p><br></p><ul><li>Perform housekeeping duties as required to maintain store standards.</li><li>Follow company policies and procedures consistently.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent customer service skills.</li><li>Strong organizational and housekeeping abilities.</li><li>Proficiency in Point of Sale (POS) systems.</li><li>Ability to effectively train and support new team members.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree or equivalent.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills.</li><li>Ability to stand for a minimum of 8 hours and perform some heavy lifting.</li><li>An eye for fashion trends and a friendly demeanor.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</li><li>Greet customers immediately upon entering the store with a welcoming attitude.</li><li>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</li><li>Capture customer information in the database for future engagement.</li></ul><p><br></p><p>Store Operations</p><p><br></p><ul><li>Assist the Store Manager with daily operations, including opening and closing responsibilities.</li><li>Run the store in the absence of the Store Manager, covering all necessary operational duties.</li><li>Participate in and attend all store meetings and related functions.</li><li>Assume and complete other duties as assigned by store management.</li></ul><p><br></p><p>Sales and Product Knowledge</p><p><br></p><ul><li>Provide customers with relevant information about products and stay informed on product categories.</li><li>Meet or exceed weekly sales goals.</li><li>Offer gift cards and attempt to add on to sales during transactions.</li></ul><p><br></p><p>Compliance and Procedures</p><p><br></p><ul><li>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</li><li>Follow company policies and procedures rigorously.</li><li>Assist with inventories and contribute to an organized environment.</li></ul><p><br></p><p>Housekeeping and Presentation</p><p><br></p><ul><li>Maintain store standards and cleanliness to create a sparkling, organized environment.</li><li>Perform housekeeping duties as needed and ensure visual presentation standards are met.</li></ul><p><br></p><p>Team Training and Support</p><p><br></p><ul><li>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent verbal communication skills.</li><li>Ability to stand for long durations.</li><li>Strong understanding of fashion trends.</li><li>Professional and friendly customer interaction.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills and ability to stand for a minimum of 8 hours.</li><li>An eye for fashion trends and a friendly demeanor.</li><li>Capable of some heavy lifting.</li></ul><p><br></p></div>

Responsibilities<br><br> Drive the creation, presentation, and continuous improvement of the bar menu, ensuring alignment with F&B standards and introducing innovative concepts to enhance the guest experience. Collaborate with F&B Supervisors to plan and deliver training for all service staff on beverage preparation and service standards, including menu refreshers, developing training content, and conducting regular skills assessments. Supervise and manage assigned bar operations end-to-end, coordinating with supervisors and managers to ensure seamless service and operational efficiency. Ensure accurate preparation and service of beverages by pouring, mixing, and blending according to recipes to guarantee quality, consistency, and guest satisfaction. Provide day-to-day guidance to bar-assigned service staff, including task allocation, coaching, and performance feedback to ensure consistent service standards. Deliver courteous and professional service to all guests, ensuring positive and memorable experiences supported by extensive beverage knowledge. Monitor, review, and control inventory and stock management, ensuring cost efficiency, accuracy in requisitions, and timely availability of beverages and materials without service disruption. Address and report guest complaints promptly and work collaboratively with the team to resolve issues effectively. Ensure adherence to EKFC Occupational Health, Safety, and Quality Policies (ISO 9001:2008), applying safe working practices and implementing corrective actions as required. Ensure all responsibilities are executed in line with departmental procedures while proactively monitoring compliance, driving continuous improvement initiatives, and upholding EKFC’s standards of quality, safety, and service excellence across all lounge operations. <br><br>Qualifications<br><br>Education Qualification:<br><br> High school certification (must have) Diploma or equivalent qualification (preferred) WSET 1,2 & 3 or other beverage certification (preferred)<br><br>Work Experience<br><br> Minimum of 4 years of experience in a bar or as a bartender in the hospitality industry. Should be able to maintain a professional and groomed appearance as per the requirement of the role.<br><br>Skills<br><br> Good command in spoken and written English Positive and service-oriented attitude Good command of customer service skills Ability to handle a high-volume service environment Strong organizational, multitasking skills and attention to detail. Strong beverage knowledge and mixology skills. Deep knowledge of spirits, liqueurs, and ingredients and understanding beverage balancing. Creative recipe development

Noorka Logistics is looking for a friendly, organized, and professional Receptionist to join its team in Dubai. The ideal candidate will be responsible for managing the front desk, welcoming visitors, handling calls, and providing general administrative support. This role requires excellent communication skills, a positive attitude, and the ability to manage daily office activities efficiently.<br><br>Key Responsibilities<br><br>Welcome and assist visitors, clients, and business partners professionally. Answer, screen, and direct incoming telephone calls. Handle emails, messages, and general correspondence. Manage visitor registration and maintain front-desk records. Schedule appointments and coordinate meetings when required. Receive, sort, and distribute incoming mail and courier deliveries. Provide basic administrative support to different departments. Maintain an organized and professional reception area. Prepare and maintain office documents, records, and files. Coordinate with logistics and administration teams when necessary. Assist with photocopying, scanning, printing, and data entry tasks. Respond to general customer and visitor enquiries promptly. Maintain confidentiality of company and client information. Support daily office operations and other administrative duties as assigned.<br><br>Requirements<br><br>High school diploma or bachelor’s degree in administration or a related field. Previous experience as a Receptionist, Front Desk Executive, or Administrative Assistant is preferred. Excellent verbal and written communication skills. Good knowledge of Microsoft Office, including Word and Excel. Professional appearance and a customer-friendly attitude. Strong organizational and time-management skills. Ability to handle multiple tasks in a busy office environment. Good telephone etiquette and interpersonal skills. Ability to work independently as well as with a team. Candidates available to join immediately will be preferred.<br><br>Skills & Competencies<br><br>Front desk and visitor management Professional communication Telephone and email handling Appointment and meeting coordination Administrative support Microsoft Office proficiency Filing and record management Customer service skills Time management and multitasking Professional attitude and teamwork<br><br>Why Join Noorka Logistics?<br><br>Working as a Receptionist at Noorka Logistics in Dubai provides an opportunity to develop valuable administrative and customer service experience within a professional logistics environment. The role offers exposure to daily office operations, communication with clients and internal teams, and opportunities to strengthen organizational and professional skills while building a long-term career.

Company Description Abu Alnaga Contracting is a well-established construction and contracting company known for delivering projects with consistent quality and professionalism. The organization specializes in building construction, infrastructure development, and engineering works, providing integrated solutions tailored to client requirements. With strong technical expertise and effective project management, the company delivers projects on time and within defined scope. A firm commitment to safety and excellence guides operations and supports the development of durable structures and long-term client relationships. Abu Alnaga Contracting contributes to the UAE’s evolving landscape and focuses on maintaining a solid reputation in the market.<br>Role Description The Receptionist is responsible for welcoming visitors, answering and directing phone calls, and managing front desk operations in a professional and courteous manner. This full-time role is on-site in Dubai and includes maintaining visitor logs, coordinating meeting room schedules, and handling incoming and outgoing mail and deliveries. The Receptionist supports daily office administration by performing clerical tasks such as filing, data entry, updating contact lists, and preparing basic correspondence. The role also involves responding to inquiries, assisting staff and visitors with information, and ensuring the reception area is organized and presentable at all times. Collaboration with other departments to support smooth office operations is an essential part of the position.<br>Qualifications<br> Strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and basic administrative support. Excellent Communication and Customer Service skills to interact effectively with visitors, clients, and colleagues. Professional Phone Etiquette for handling calls, routing inquiries, and taking accurate messages. Proficiency in common office software (e.g., MS Office, email systems) and comfort with basic office equipment. Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Previous experience in a receptionist or front office role, preferably within construction or related industries, is an advantage. High school diploma or equivalent; additional administrative or office management training is beneficial. Ability to maintain confidentiality, demonstrate professionalism, and work collaboratively with a diverse team.

Company Description IFFCO Group is a multinational fast-moving consumer goods (FMCG) company headquartered in the United Arab Emirates, established in 1975. The group manages leading brands such as London Dairy, Tiffany, Noor, Rahma, Al Baker, Hayat, and Savannah, and operates 95 facilities across 50 countries. With over 80 brands available in more than 100 markets, IFFCO serves consumers across the Middle East, Africa, Europe, Asia, and the Americas. Its diverse portfolio spans impulse foods, culinary products, oils, beauty, agri business, packaging, and sales and distribution. Guided by its vision to be the preferred provider of sustainable value-added products and services, IFFCO focuses on delivering consistent value to customers worldwide.<br>Role Description The Warehouse Associate is a full-time, on-site role based in Dubai. This role is responsible for receiving, unloading, and checking incoming goods, ensuring items are stored safely and accurately within the warehouse. The Warehouse Associate will pick, pack, and prepare orders for shipment, maintain organized inventory and storage areas, and assist with regular stock counts. Daily tasks include operating material-handling equipment such as forklifts and pallet jacks, following safety and quality standards, and updating basic warehouse documentation or systems. The role also involves collaborating with supervisors and team members to meet operational deadlines and support smooth warehouse workflows.<br>Qualifications<br> Proficiency in shipping and receiving processes, including verifying documentation and inspecting goods for accuracy and quality. Experience with packing and order preparation, ensuring items are correctly labeled, packaged, and ready for dispatch. Ability to safely unload trucks and containers, handle goods of varying sizes and weights, and organize materials in designated areas. Skilled in forklift operation and pallet jack use, with adherence to equipment safety guidelines and warehouse traffic rules. Basic numerical and record-keeping skills to support inventory control and stock checks. Ability to follow standard operating procedures and health and safety regulations in a warehouse environment. Strong teamwork, communication, and time-management skills to work effectively in a fast-paced setting. Prior experience in warehouse, logistics, or FMCG operations is an advantage. High school diploma or equivalent is preferred.

Company Description Abu Alnaga Contracting is a well-established construction and contracting company known for delivering projects with consistent quality and professionalism. The organization specializes in building construction, infrastructure development, and engineering works, providing integrated solutions tailored to client requirements. With strong technical expertise and effective project management, the company delivers projects on time and within defined scope. A firm commitment to safety and excellence guides operations and supports the development of durable structures and long-term client relationships. Abu Alnaga Contracting contributes to the UAE’s evolving landscape and focuses on maintaining a solid reputation in the market.<br>Role Description The Receptionist is responsible for welcoming visitors, answering and directing phone calls, and managing front desk operations in a professional and courteous manner. This full-time role is on-site in Dubai and includes maintaining visitor logs, coordinating meeting room schedules, and handling incoming and outgoing mail and deliveries. The Receptionist supports daily office administration by performing clerical tasks such as filing, data entry, updating contact lists, and preparing basic correspondence. The role also involves responding to inquiries, assisting staff and visitors with information, and ensuring the reception area is organized and presentable at all times. Collaboration with other departments to support smooth office operations is an essential part of the position.<br>Qualifications<br> Strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and basic administrative support. Excellent Communication and Customer Service skills to interact effectively with visitors, clients, and colleagues. Professional Phone Etiquette for handling calls, routing inquiries, and taking accurate messages. Proficiency in common office software (e.g., MS Office, email systems) and comfort with basic office equipment. Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Previous experience in a receptionist or front office role, preferably within construction or related industries, is an advantage. High school diploma or equivalent; additional administrative or office management training is beneficial. Ability to maintain confidentiality, demonstrate professionalism, and work collaboratively with a diverse team.