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Job Location<br><br>DUBAI GENERAL OFFICE<br><br>Job Description<br><br>Job Family Summary:<br><br>This role belongs to the 'Category Delivery' job family. Professionals in this job family are responsible for managing and executing strategies within their team or organization. They play a crucial role in identifying and leading the development of new ideas, techniques, procedures, services, or products.<br><br>Job Description:<br><br>The Category Delivery role contributes to and executes strategies within the team or organization. The professional in this role will have a well-defined focus on one or more brands, channels, lines, categories, or team/organization with clearly defined objectives. This role may include some work content and deliverables typically accomplished by another function.<br><br>Key Responsibilities:<br><br>Contribute to and execute strategies within the team or organization. Identify and lead developments of new ideas, techniques, procedures, services, or products. Work on one or more brands, channels, lines, categories with clearly defined objectives. Nurture strong collaborative relationships within the team. Collaborate and network effectively within immediate team or work domain to maximize job impact and personal learning.<br><br>Qualifications:<br><br>Ability to work under limited supervision and determine own priorities. Experience in accomplishing tasks as an individual contributor or supervising entry-level professionals. Demonstrated knowledge and skills necessary for current job requirements.<br><br>Job Qualifications<br><br>Bachelor's Degree in any field<br><br>2-5 Years' Experience In Pharma And Or FMCG Preferred<br><br>Fluent in both English and Arabic (written and spoken)<br><br>Job Schedule<br><br>Full time<br><br>Job Number<br><br>R000156048<br><br>Job Segmentation<br><br>Experienced Professionals

Talent Development Specialist/Asst. Manager — Leading Multinational ???? Dubai | ???? AED 24,000–25,000/month | Individual contributor role<br>A well-established multinational is hiring a Talent Development professional who thinks in systems, not sessions. This is not an L&D delivery role. Training is a small slice of the mandate. What matters is the full architecture of how talent grows — from identifying capability gaps to building the succession bench that carries the business forward.<br>What you'll own Organizational Development initiatives across the talent lifecycle Succession planning and succession development — not just naming successors, but building them Capability assessment and gap analysis against current and future business needs Individual development planning and coaching for high-potential and critical-role talent Embedding a repeatable talent-development framework, not one-off interventions<br>What we're looking for A track record in OD, talent development, or capability building — where L&D was one tool, not the whole job Strength in diagnostics: capability assessment, gap analysis, and translating findings into development plans Comfort operating end-to-end across the talent lifecycle Coaching capability and the credibility to partner with senior stakeholders<br>If your background is purely training delivery or course facilitation, this likely isn't the right fit — and that's fine. We're after someone who designs the system, not just runs the programs.<br>Interested, or know someone who fits? Drop a comment or DM - megha@peopleedgehr.com

Talent Development Specialist/Asst. Manager — Leading Multinational ???? Dubai | ???? AED 24,000–25,000/month | Individual contributor role<br>A well-established multinational is hiring a Talent Development professional who thinks in systems, not sessions. This is not an L&D delivery role. Training is a small slice of the mandate. What matters is the full architecture of how talent grows — from identifying capability gaps to building the succession bench that carries the business forward.<br>What you'll own Organizational Development initiatives across the talent lifecycle Succession planning and succession development — not just naming successors, but building them Capability assessment and gap analysis against current and future business needs Individual development planning and coaching for high-potential and critical-role talent Embedding a repeatable talent-development framework, not one-off interventions<br>What we're looking for A track record in OD, talent development, or capability building — where L&D was one tool, not the whole job Strength in diagnostics: capability assessment, gap analysis, and translating findings into development plans Comfort operating end-to-end across the talent lifecycle Coaching capability and the credibility to partner with senior stakeholders<br>If your background is purely training delivery or course facilitation, this likely isn't the right fit — and that's fine. We're after someone who designs the system, not just runs the programs.<br>Interested, or know someone who fits? Drop a comment or DM - megha@peopleedgehr.com

Talent Development Specialist/Asst. Manager — Leading Multinational ???? Dubai | ???? AED 24,000–25,000/month | Individual contributor role<br>A well-established multinational is hiring a Talent Development professional who thinks in systems, not sessions. This is not an L&D delivery role. Training is a small slice of the mandate. What matters is the full architecture of how talent grows — from identifying capability gaps to building the succession bench that carries the business forward.<br>What you'll own Organizational Development initiatives across the talent lifecycle Succession planning and succession development — not just naming successors, but building them Capability assessment and gap analysis against current and future business needs Individual development planning and coaching for high-potential and critical-role talent Embedding a repeatable talent-development framework, not one-off interventions<br>What we're looking for A track record in OD, talent development, or capability building — where L&D was one tool, not the whole job Strength in diagnostics: capability assessment, gap analysis, and translating findings into development plans Comfort operating end-to-end across the talent lifecycle Coaching capability and the credibility to partner with senior stakeholders<br>If your background is purely training delivery or course facilitation, this likely isn't the right fit — and that's fine. We're after someone who designs the system, not just runs the programs.<br>Interested, or know someone who fits? Drop a comment or DM - megha@peopleedgehr.com

Senior Business Analyst (Airline Operations) Location: Dubai, UAE (Client Site) Salary: AED 14,000 – AED 17,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 5–8 years of relevant experience Reference: FZ-AE-482Cinergie Digital is hiring a Senior Business Analyst to drive technology and transformation initiatives within the Airline Operations Control and Crew Scheduling & Planning domain. The role is the bridge between operational stakeholders and technology teams — capturing, prioritizing, and delivering business requirements through successful UAT. Key Responsibilities • Lead requirements gathering and elicitation workshops with operational teams • Document current- and future-state processes; translate needs into functional and non-functional requirements • Create and manage product backlogs, prioritizing with stakeholders against business objectives • Contribute to RFI/RFP creation, evaluate vendor responses, and support solution selection • Create comprehensive test cases and scenarios; coordinate testing and support business users through UAT • Work closely with project managers, product owners, vendors, and technical teams to deliver initiatives Required Technical Skills • Requirements gathering and elicitation • RFI/RFP creation and evaluation • Backlog management and prioritization • Test case generation and UAT support • Airline Operations Control and Crew Scheduling & Planning domain experience — required Candidate Profile • 5–8 years of business analysis experience in Agile delivery environments • Proven exposure to airline operational systems — crew scheduling, crew planning, disruption management, ops control • Excellent stakeholder management, communication, and analytical skills • Structured, delivery-focused problem solver

Senior Business Analyst (Airline Operations) Location: Dubai, UAE (Client Site) Salary: AED 14,000 – AED 17,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 5–8 years of relevant experience Reference: FZ-AE-482Cinergie Digital is hiring a Senior Business Analyst to drive technology and transformation initiatives within the Airline Operations Control and Crew Scheduling & Planning domain. The role is the bridge between operational stakeholders and technology teams — capturing, prioritizing, and delivering business requirements through successful UAT. Key Responsibilities • Lead requirements gathering and elicitation workshops with operational teams • Document current- and future-state processes; translate needs into functional and non-functional requirements • Create and manage product backlogs, prioritizing with stakeholders against business objectives • Contribute to RFI/RFP creation, evaluate vendor responses, and support solution selection • Create comprehensive test cases and scenarios; coordinate testing and support business users through UAT • Work closely with project managers, product owners, vendors, and technical teams to deliver initiatives Required Technical Skills • Requirements gathering and elicitation • RFI/RFP creation and evaluation • Backlog management and prioritization • Test case generation and UAT support • Airline Operations Control and Crew Scheduling & Planning domain experience — required Candidate Profile • 5–8 years of business analysis experience in Agile delivery environments • Proven exposure to airline operational systems — crew scheduling, crew planning, disruption management, ops control • Excellent stakeholder management, communication, and analytical skills • Structured, delivery-focused problem solver

Job Summary / Introduction<br><br>The role is responsible for managing delivery of Data Validation & Assessment activities under the direction of the SVP & Head of Data Validation & Assessment. The role provides VP-level oversight over independent validation and assessment of Critical Data Elements, regulatory reports and management reports, including validation planning, evidence review, reconciliation assessment, control evidence challenge, findings governance, stakeholder coordination and escalation. The role supports both the initial CDE-focused mandate and the end-state periodic validation mandate for in-scope regulatory and management reports through a BCBS 239 lens, while preserving clear independence from first-line report production, data processing, remediation execution and platform implementation.<br><br>The role is a VP-level delivery leadership role within Data Validation & Assessment. It sits below the SVP & Head of Data Validation & Assessment and above AVP, Data Validation & Assessment. The role manages delivery of independent validation activities across the initial CDE-focused mandate and the end-state regulatory and management report validation mandate. The role operates as part of the second line and remains separate from first-line report preparation, data production, data-quality rule design, operational control execution, data engineering changes, platform implementation and business interpretation of report outcomes.<br><br>Key Responsibilities<br><br>DVA Delivery Planning and Coordination<br><br> Support the SVP & Head of Data Validation & Assessment in translating the approved DVA mandate into validation plans, validation schedules, operating routines, evidence requirements and governance reporting. Coordinate delivery of assigned CDE validation and report validation activities, ensuring timely completion, quality review and escalation of key issues. Prioritise validation work based on report criticality, CDE materiality, regulatory relevance, risk impact, overdue actions and emerging data or reporting themes.<br><br>CDE Validation and Governance Challenge<br><br> Oversee independent validation of CDE identification, scoring, prioritisation, documentation, ownership assignment, governance evidence and metadata records. Review whether CDEs have appropriately assigned Data Sponsors, Owners, Processors, Consumers, Stewards and Custodians, and whether ownership records are maintained in approved tools. Challenge CDE relevance, business impact, quality parameterisation, control design evidence, lineage, documentation completeness and material changes affecting CDEs.<br><br>Regulatory and Management Report Validation<br><br> Manage validation of assigned regulatory and management reports against agreed sources, systems of record, approved datamarts, reconciliations, report definitions, movements, adjustments, coverage, units, assumptions and approvals. Assess whether reports are verified, reconciled and fit-for-purpose for their intended regulator, senior management or governance audience. Review evidence supporting period-on-period variances, trend or outlier checks, movement explanations, control testing and report approval records.<br><br>Methodology, Evidence Review and Quality Control<br><br> Apply DVA validation methodology, minimum evidence requirements, validation criteria, checklists and pass / conditional pass / fail outcome definitions consistently across assigned work. Review validation working papers, evidence packs, reconciliation outputs, control evidence and draft conclusions prepared by AVP or team members. Ensure validation files are complete, repeatable, auditable and suitable for internal audit, management assurance and regulatory review.<br><br>Issues, Escalation and Governance MI<br><br> Identify, document and escalate material discrepancies, unexplained movements, CDE governance gaps, control weaknesses, recurring data issues and delayed remediation. Ensure findings are supported by clear evidence, root-cause themes, owners, due dates, risk impact, remediation expectations and closure evidence. Prepare governance MI on validation coverage, findings, thematic weaknesses, recurring root causes, CDE coverage, ownership adherence, data quality issues and remediation status.<br><br>Team Guidance and Stakeholder Management<br><br> Guide AVP and supporting team members in completing validation activities, evidence review, working papers, follow-ups and draft conclusions. Coordinate with report owners, data owners, Data Management, Risk, Finance, Technology, Operations, control functions and Internal Audit stakeholders as required. Support continuous improvement in evidence discipline, validation quality, operating efficiency, issue tracking and governance reporting.<br><br>Health & Safety<br><br> Ensure compliance with all Group health, safety, and wellbeing policies. Promote a safe and inclusive working environment within the function.<br><br>Requirements / Qualifications<br><br> Bachelor’s degree in Finance, Accounting, Risk, Data or Information Systems, Engineering, Statistics, Economics or a related discipline. 10+ years of banking experience, including exposure across banking operations, data domains, reporting, risk, finance, audit, data governance or control environments. Strong experience in data validation, reporting validation, CDE governance, risk data aggregation, BCBS 239, regulatory reporting controls, finance/risk reporting controls or related assurance activities. Good understanding of banking data flows, data ownership, metadata, data lineage, reconciliations, source systems, approved datamarts, data quality controls and reporting production processes. Ability to review evidence, challenge reconciliation outputs, assess control evidence, document findings and determine whether issues require escalation. Experience preparing governance MI, validation reports, issue trackers, evidence packs and management updates. Strong stakeholder coordination, written communication, team guidance and issue-management skills.<br><br>Preferred / Beneficial<br><br> Master’s degree or relevant professional qualification in banking, risk, audit, finance or data management is preferred.<br><br>Skills<br><br> Data Validation Data Validation & Assessment Critical Data Elements (CDE) Governance Regulatory Reporting Validation Management Reporting Validation BCBS 239 Risk Data Aggregation Data Governance Data Lineage Metadata Management Reconciliations Control Evidence Review Governance MI Reporting Validation Methodology Stakeholder Management Issue Management Root Cause Analysis Internal Audit Readiness Evidence Review Banking Operations Risk Management Finance Controls Written Communication Team Guidance Escalation Management

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>We are looking for a curious and analytical Business Analyst who can work with large datasets, translate business questions into structured analyses, and turn insights into actionable recommendations.</p><br><p>The role will work closely with Commercial, Marketing, Operations, Product, and other teams to evaluate performance, identify opportunities, and support data-driven decisions.</p><br><p>Strong hands-on SQL skills are essential, along with an interest in using AI to make analytics faster and more scalable.</p><br><ul><li>Analyse business performance across growth, customer behaviour, revenue, profitability, marketing, and operations.</li><li>Independently write and optimise SQL queries to extract and analyse large datasets.</li><li>Conduct deep dives to identify trends, performance gaps, growth opportunities, and key business drivers.</li><li>Analyse customer behaviour across acquisition, retention, churn, frequency, cohorts, and segmentation.</li><li>Support business cases, forecasting, scenario modelling, and impact estimation for new initiatives.</li><li>Build dashboards and recurring reports using BI and visualisation tools.</li><li>Partner with cross-functional teams to define KPIs and provide clear, commercially relevant recommendations.</li><li>Ensure accuracy and reliability of analytical outputs.</li></ul><p>AI in Analytics</p><br><ul><li>The candidate should actively use AI as part of the analytics workflow, including:</li><li>Accelerating SQL development, debugging, and analysis.</li><li>Structuring analytical approaches and generating hypotheses.</li><li>Automating repetitive reporting and analytical tasks.</li><li>Improving insight generation, documentation, and stakeholder communication.</li></ul><p>AI should enhance analytical thinking, not replace it.</p><br><br>Qualifications<br><ul><li>3-5 years of experience in Business Analytics, Data Analytics, Strategy Analytics, Growth Analytics, or a related field.</li><li>Strong hands-on SQL skills.</li><li>Strong Excel / Google Sheets skills.</li><li>Experience with BI tools such as Tableau, Power BI, Looker, Metabase, or similar.</li><li>Strong analytical, problem-solving, and structured thinking skills.</li><li>Ability to translate data into clear business recommendations.</li><li>Comfortable working with multiple stakeholders in a fast-paced environment.</li><li>Practical exposure to generative AI tools in analytical workflows.</li></ul><p>Nice to Have</p><br><ul><li>Experience in e-commerce, marketplaces, quick commerce, retail, fintech, or consumer technology.</li><li>Exposure to Python.</li><li>Understanding of A/B testing and experimentation.</li><li>Experience with customer lifecycle, marketing, pricing, retention, churn, or unit economics.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>As a member of Munich Re the MedNet Global Health Care Solutions L.L.C. is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for a “Project Manager”, this position combines project management and service delivery management skills to manage an array of projects spanning integration initiatives, regulatory compliance programs (ADHICS, SOC2 certification, ISO standards), and portal enhancements. The role owns the translation of business objectives and regulatory requirements into solutions that drive operational efficiency, ensure compliance, and improve customer experience across multiple markets, while coordinating across business stakeholders, technology teams, and leadership to keep initiatives aligned and on track.</p><br><p>Your Job:</p><br><ul><li>Digital transformation and automation projects across core operational workflows.</li><li>Key account roadmap execution and delivery, ensuring alignment with business objectives and customer expectations.</li><li>Regulatory compliance programs and certifications (such as ADHICS, SOC2, and ISO standards) that ensure organizational adherence to industry requirements.</li><li>Implementation of emerging technologies, including AI-enabled process enhancements, to drive efficiency and support scalability.</li><li><p>Develop and manage comprehensive project plans, timelines, risk logs, and business cases with defined success metrics for post-implementation evaluation.</p><br></li><li>Facilitate structured requirements-gathering workshops with key stakeholders across business units, technology teams, and leadership to identify business objectives, operational needs, and regulatory requirements (ADHICS, SOC2, ISO standards), translating findings into detailed Business Requirements Documents (BRDs), Requirements Traceability Matrices (RTMs), and comprehensive Use Cases.</li><li>Partner with IT application specialists and technical teams to ensure requirements are accurately translated into solution design, and implementation roadmaps, maintaining alignment throughout the delivery lifecycle.</li><li><p>Document and define project success criteria, operational KPIs, and acceptance criteria that align with business outcomes and regulatory compliance standards.</p><br></li><li>Conduct discovery and feasibility analysis to identify opportunities for implementing emerging technologies and process innovations that support organizational objectives, drive continuous operational improvements, enhance compliance capabilities, and enable predictive analytics across multi-market operations.</li><li>Collaborate with data teams, developers, architects, and business stakeholders to design and develop intelligent automation solutions that drive operational efficiency, reduce manual processes, and support regulatory compliance across core workflows.</li></ul><br> <br> <span>Qualifications</span><br><span></span><p><span>Your Profile:</span></p><br><p><span><span>·</span></span><span>Insurance industry PM experience (4+ years).</span></p><br><p><span><span>·</span></span><span>Proven delivery in integrations, regulatory/compliance (ADHICS, SOC 2, ISO), process improvements, and portal enhancements. </span></p><br><p><span><span>·</span></span><span>Strong governance: scope/plan/critical path, risk/issue/change control, stakeholder comms; delivery to time/quality/cost. </span></p><br><p><span><span>·</span></span><span>Ability to partner with Risk/Compliance and Commercial; experience applying AI tools to PM deliverables.</span></p><br><p><span><span>·</span></span><span>Good knowledge and experience in project management tools and methodologies, Business requirement documentation, and process re-engineering.</span></p><br><p><span><strong>*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.</strong></span></p><br><br> </div>

<ul><li><p>Strong expertise in solution architecture, banking domain processes, API-led integration, and cloud platforms (Azure/AWS/OpenShift). Ability to define target architectures, conduct architecture reviews, and guide delivery teams through implementation.</p></li><li><p>6+ years of IT experience with significant exposure to banking transformation programs, digital banking, lending, cards, or payments. Strong understanding of microservices, integration patterns, security frameworks, and cloud-native architectures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><u>&nbsp;</u>Experience with TOGAF, event-driven architecture, OpenShift/Kubernetes, and enterprise integration platforms. Exposure to UAE banking regulations and modern digital banking ecosystems is preferred.</p></li><li><p>Architecture vision, solution design documents, integration blueprints, and governance approvals. Ensure successful delivery of scalable, secure, and compliant solutions from design through production rollout.</p></li></ul><p><br></p>

<ul><li>Safely operate and navigate heavy vehicles, ensuring compliance with traffic regulations and company policies.</li><li>Conduct thorough pre-trip and post-trip inspections to identify mechanical issues and ensure vehicle safety.</li><li>Transport goods and materials to designated locations, adhering to delivery schedules and routes.</li><li>Maintain accurate logs of mileage, fuel consumption, and delivery times to comply with legal requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; additional certifications in heavy vehicle operation are a plus.</li><li>Valid commercial driver’s license (CDL) with a clean driving record and relevant endorsements.</li><li>Minimum of 3 years of experience driving heavy vehicles in a commercial setting, preferably in logistics or distribution.</li><li>Familiarity with GPS technology and route planning tools to optimize travel efficiency.</li></ul>

<ul><li><p><strong>Delivery Verification: </strong>Receive daily deliveries of pipes, conduits, cables, and fittings; verify counts against delivery notes.&nbsp;</p></li></ul><ul><li><p><strong>Bin Card & ERP Entry: </strong>Update physical bin cards and enter material receipts and issues into the ERP system on the transaction day.&nbsp;</p></li></ul><ul><li><p><strong>Material & Tool Issuance: </strong>Dispense materials and specialized power tools to site foremen against signed Store Issue Vouchers (SIVs).&nbsp;</p></li></ul><ul><li><p><strong>Store Cleanliness & Safety: </strong>Maintain clean passageways, ensure fire extinguishers are clear, and store chemicals safely in dedicated cabinets.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Educational & Professional Qualifications: </strong>High School Diploma or Bachelor’s Degree; 4+ years construction storekeeping experience; ERP literacy.&nbsp;</p></li></ul><ul><li><p><strong>Required Industry & Project Background: </strong>4–7 years in UAE MEP or construction site storekeeping.&nbsp;</p></li></ul>

<ul><li>Develop and maintain strong relationships with retailers by conducting regular visits and providing product knowledge to maximize sales opportunities.</li><li>Execute daily sales routes efficiently, ensuring timely delivery of products while maximizing the number of customer visits.</li><li>Conduct market research to identify new sales opportunities and competitor activity, using data to inform sales strategies.</li><li>Manage inventory levels effectively, ensuring stock is replenished as needed to meet customer demand without overstocking.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid UAE driving license</p></li><li><p>Previous experience in van sales, route sales, or delivery (preferred)</p></li><li><p>Good knowledge of UAE roads and areas</p></li><li><p>Good communication and customer handling skills</p></li><li><p>Basic technical ability to service machines (training provided)</p></li><li><p>Self-motivated and able to work independently</p></li></ul>

<ul><li><p>Pick, pack, and prepare products according to orders and delivery requirements.</p></li><li><p>Assist with loading and unloading goods safely and efficiently.</p></li><li><p>Check product quantities and ensure items are properly handled before dispatch.</p></li><li><p>Organize products in the warehouse and maintain a clean and safe working area.</p></li><li><p>Support warehouse and delivery teams with daily loading and material-handling activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience as a Picker, Loading Helper, Warehouse Helper, or similar role is preferred.</p></li><li><p>Physically fit and able to lift and move goods.</p></li><li><p>Basic understanding of warehouse operations and product handling.</p></li><li><p>Hardworking, punctual, reliable, and responsible.</p></li><li><p>Ability to work as part of a team in a fast-paced environment.</p></li><li><p>UAE experience is an advantage.</p></li><li><p>Immediate Joiners are more preferred.</p></li></ul>

<ul><li>Conduct thorough market research to identify potential suppliers that meet the project's technical and financial criteria.</li><li>Evaluate supplier proposals based on quality, price, and delivery time to ensure the best value for the organization.</li><li>Negotiate contracts and terms with suppliers to secure favorable pricing and delivery conditions.</li><li>Work closely with engineering teams to understand technical specifications and ensure purchase orders align with project requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Engineering, Supply Chain Management, or a related field is required.</p></li><li><p>Minimum of 5 years of relevant procurement experience in a technical or engineering environment is preferred.</p></li><li><p>Certified Procurement Professional (CPP) or equivalent certification is a strong advantage.</p></li><li><p>Experience in the manufacturing or construction industries is highly desirable.</p></li></ul>

<ul><li>Safely operate light vehicles for the timely transportation of goods or passengers while adhering to all traffic regulations and company policies.</li><li>Conduct pre-trip and post-trip vehicle inspections to ensure optimal working conditions and report any maintenance needs promptly.</li><li>Manage route planning and navigation using GPS systems to enhance efficiency and reduce delivery times.</li><li>Maintain accurate logs of mileage, fuel consumption, and delivery schedules to provide comprehensive reports to management.</li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum of 4 years of experience in a driving role with a clean driving record.</p></li><li><p>Valid driver's license with the appropriate class for light vehicles and any necessary endorsements.</p></li><li><p>Knowledge of vehicle maintenance and basic repair skills to handle minor issues on the road.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Job Description<br><br><p>Key Responsibilities<br>Client Relationship Management &amp; Stakeholder Engagement<br>•&nbsp;&nbsp; &nbsp;Build and maintain meaningful relationships with senior executives and key stakeholders within the client's organization, including COO and Country/Operational leadership throughout the GCC, with primary focus on UAE operations<br>•&nbsp;&nbsp; &nbsp;Proactively communicate JLL's vision and work with client Executive Leadership to understand changing business needs and support their ambitions in their future of work journey<br>•&nbsp;&nbsp; &nbsp;Act as the primary point of contact and lead for client relationship management across the GCC portfolio, particularly within the UAE<br>•&nbsp;&nbsp; &nbsp;Gain respect of senior leaders within the client organization through strong presentation, interaction, and written &amp; verbal communication skills<br>•&nbsp;&nbsp; &nbsp;Ensure all key stakeholders within JLL and the client's organization are fully informed about operational updates, processes, and account-wide objectives<br>•&nbsp;&nbsp; &nbsp;Work with business stakeholders to ensure a "community feel" is present and visible across all buildings<br>•&nbsp;&nbsp; &nbsp;Work closely and collaboratively with client strategic partners also supporting the real estate strategy.</p><br><p><br>Service Delivery Excellence<br>•&nbsp;&nbsp; &nbsp;Comply with all contract requirements and meet or exceed Key Performance Indicators (KPIs) and Service KPIs (SKPIs) as defined in the Master Services Agreement (MSA)<br>•&nbsp;&nbsp; &nbsp;Drive a service excellence culture within delivery and operational management teams, creating an environment that drives continuous improvement and innovation<br>•&nbsp;&nbsp; &nbsp;Ensure an exceptional and memorable service is provided to the client's employees and guests across all touchpoints<br>•&nbsp;&nbsp; &nbsp;Challenge the status quo and be prepared to change processes and procedures to improve building and facilities management<br>•&nbsp;&nbsp; &nbsp;Ensure processes and procedures (client or JLL-owned) are monitored and updated as per the MSA<br>•&nbsp;&nbsp; &nbsp;Work in conjunction with the Regional Account Director to develop strategic business plans for service delivery and be responsible for executing those plans<br>•&nbsp;&nbsp; &nbsp;Ensure integrity of data within various management systems, including Management Information (MI) and maintenance of system drawings, escalating issues as appropriate<br>•&nbsp;&nbsp; &nbsp;Ensure all contractual and ad-hoc reports are delivered on time and to the required standard<br>•&nbsp;&nbsp; &nbsp;Drive proactive management through improved speed to execute, hitting planned and reactive SLAs, and increasing customer satisfaction scores<br>Operational Management<br>•&nbsp;&nbsp; &nbsp;Ensure contractors and their staff are properly onboarded/offboarded and inducted, with all permitting and working requirements adhered to in compliance with local regulations, particularly UAE labor and safety laws<br>•&nbsp;&nbsp; &nbsp;Ensure contractor staff meet the standards and expectations of both the client and JLL at all times<br>•&nbsp;&nbsp; &nbsp;Monitor Planned Preventive Maintenance (PPM) plans in conjunction with local laws, regulations, and standards.<br>•&nbsp;&nbsp; &nbsp;Ensure minor repairs and works are supervised appropriately and services delivered on time, safely, and within budget<br>•&nbsp;&nbsp; &nbsp;Participate in planned or unplanned power shutdowns and support engineering teams as required<br>•&nbsp;&nbsp; &nbsp;Participate in planned or unplanned building evacuations, ensure Business Continuity Plans (BCP) are current and enacted, and act as Fire Safety Manager as required<br>•&nbsp;&nbsp; &nbsp;Ensure all safety procedures, including Crisis Management and Emergency Procedures, are maintained at all times<br>•&nbsp;&nbsp; &nbsp;Support Moves, Adds and Changes (MAC) teams to ensure space planning and churn activities are undertaken per MSA and client demand<br>•&nbsp;&nbsp; &nbsp;Ensure space data changes are reflected in a timely manner and reported per client and JLL reporting procedures<br>•&nbsp;&nbsp; &nbsp;Conduct audits and inspections in line with JLL business management systems and standard processes, ensuring the actions database is regularly updated<br>Financial Management<br>•&nbsp;&nbsp; &nbsp;Responsible for the end to end procure to pay process.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Be responsible for the P&amp;L and overall performance delivery across the GCC portfolio, with primary focus on UAE operations, managing agreed financial targets including revenue, expenses, debtor and savings targets<br>•&nbsp;&nbsp; &nbsp;Keep operations within approved budgets, including raising all relevant Change Requests as needed<br>•&nbsp;&nbsp; &nbsp;Be responsible for delivery and expenditure of the supply chain and accountable for quality of services delivered by all vendors<br>•&nbsp;&nbsp; &nbsp;Participate in setting budgets for service delivery and ensure compliance to those budgets throughout the fiscal year<br>•&nbsp;&nbsp; &nbsp;Participate in regular reforecasting activities and provide accurate financial projections<br>•&nbsp;&nbsp; &nbsp;Manage financial approvals, ensuring ownership of budgets and responsible management of spend, including planned and rechargeable elements<br>•&nbsp;&nbsp; &nbsp;Ensure all financial reports are accurate and timely as per agreed timelines set out in the agreement<br>•&nbsp;&nbsp; &nbsp;Ensure costs are managed within appropriate budgets and variances are explained and mitigated<br>•&nbsp;&nbsp; &nbsp;Ensure all client billing is completed per required timelines and follow up on outstanding amounts to ensure collection within contract terms<br>•&nbsp;&nbsp; &nbsp;Ensure the supply chain is paid as per payment terms within individual agreements to maintain strong vendor relationships<br>Sustainability &amp; ESG Leadership<br>•&nbsp;&nbsp; &nbsp;Support ESG teams to ensure Energy Conservation Measures (ECM) are identified and contribute to the client's sustainability goals including Carbon Net Zero (CNZ) commitments<br>•&nbsp;&nbsp; &nbsp;Own and deliver Energy &amp; Sustainability programmes across the portfolio, including energy reduction initiatives and monitoring consumption<br>•&nbsp;&nbsp; &nbsp;Work with ESG teams to raise awareness and ensure optimum recycling and waste management practices for all sites<br>•&nbsp;&nbsp; &nbsp;Put ESG at the heart of all decision-making and operational activities, embedding sustainability into the service delivery culture<br>Human Resource Management &amp; Team Leadership<br>•&nbsp;&nbsp; &nbsp;Lead, develop and foster a proactive and motivated FM, Colleague Experience, and Guest Services team, supporting them in day-to-day operations, service delivery, and career development pathways<br>•&nbsp;&nbsp; &nbsp;Drive and foster a proactive, motivated, and energized team culture that delivers exceptional results and continuous improvement<br>•&nbsp;&nbsp; &nbsp;Be responsible for team structure and manage any recruitment or performance management issues in line with JLL processes, procedures, and local labor laws<br>•&nbsp;&nbsp; &nbsp;Provide support for succession planning to direct reports and identify high-potential talent within the team<br>•&nbsp;&nbsp; &nbsp;Actively encourage an environment that supports openness, teamwork, collaboration, performance excellence, and personal success<br>•&nbsp;&nbsp; &nbsp;Create a culture that promotes Diversity and Inclusion within the team, ensuring all team members feel valued and heard<br>•&nbsp;&nbsp; &nbsp;Develop teams through performance assessments and training programs, recognizing individual efforts and utilizing reward systems effectively<br>•&nbsp;&nbsp; &nbsp;Manage staff workload through correct resourcing and develop succession plans for key team members and on-site vendors<br>•&nbsp;&nbsp; &nbsp;Work closely with the Transformation Lead to deliver change programs, including management of people and culture change, resetting skillsets and competencies<br>Risk Management &amp; Compliance<br>•&nbsp;&nbsp; &nbsp;Drive a risk-conscious culture within the team and ensure all works meet local, client and JLL standards for risk identification and mitigation<br>•&nbsp;&nbsp; &nbsp;Ensure compliance with all Health, Safety, Environment and Risk Management policies and procedures across all sites<br>•&nbsp;&nbsp; &nbsp;Ensure compliance with all Ethics-related policies and procedures within the team and with all vendors<br>•&nbsp;&nbsp; &nbsp;Ensure all incidents are reported per client and JLL internal reporting procedures in a timely and accurate manner<br>•&nbsp;&nbsp; &nbsp;Ensure a suitable emergency escalation process is in place and that Emergency Call-Out &amp; Rectification Services are conducted swiftly and efficiently<br>•&nbsp;&nbsp; &nbsp;Ensure communications regarding incidents and emergencies are escalated appropriately both within JLL and the client organization<br>•&nbsp;&nbsp; &nbsp;Be Safe Aware - ensure audits and inspections are carried in line with JLL business management systems and ensure the actions database is updated regularly<br>________________________________________<br>Skills &amp; Experience Required<br>Essential Experience<br>•&nbsp;&nbsp; &nbsp;Proven track record of leading teams within a fast-paced service delivery environment, with demonstrated acumen to manage performance of delivery teams<br>•&nbsp;&nbsp; &nbsp;Extensive experience in client relationship management at senior executive level, with ability to influence and build trust<br>•&nbsp;&nbsp; &nbsp;Experience in high-end service environments, ideally within corporate real estate in financial service sectors<br>•&nbsp;&nbsp; &nbsp;Demonstrated experience identifying and improving customer experience through collaboration with key stakeholders<br>•&nbsp;&nbsp; &nbsp;Strong experience managing P&amp;L and budgets through financial analysis skills, with accountability for business outcomes<br>•&nbsp;&nbsp; &nbsp;Knowledge of vendor management for specialized services and ability to build effective supply chain partnerships<br>•&nbsp;&nbsp; &nbsp;Proven capacity to understand and interpret commercial contracts, including MSAs and SLAs<br>Technical &amp; Professional Skills<br>•&nbsp;&nbsp; &nbsp;Ability to learn technical skills quickly and at the right level to lead teams of technical experts effectively<br>•&nbsp;&nbsp; &nbsp;Ability to bring clarity, perspective, and oversight to account teams across different service lines (FM, Guest Services, Engineering, Projects)<br>•&nbsp;&nbsp; &nbsp;Strong presentation, interaction, and written &amp; verbal communication skills with a wide range of clients and stakeholders at all levels<br>•&nbsp;&nbsp; &nbsp;Strong PC literacy and proven ability to manage daily activities using various systems including CAFM, CMMS, and financial management platforms<br>•&nbsp;&nbsp; &nbsp;Experience identifying and implementing continuous improvement initiatives that deliver measurable results<br>•&nbsp;&nbsp; &nbsp;Ability to operate at executive level, communicating vision clearly and understanding changing business needs in dynamic environments<br>Leadership Qualities<br>•&nbsp;&nbsp; &nbsp;Proactive and confident communicator with all key stakeholders, able to engage at all organizational levels<br>•&nbsp;&nbsp; &nbsp;Ability to challenge the status quo constructively and drive positive change<br>•&nbsp;&nbsp; &nbsp;Ability to motivate and energize teams, creating high-performing cultures and fostering proactive behaviors<br>•&nbsp;&nbsp; &nbsp;Gains respect of senior leaders in client organizations through credibility, delivery, and relationship-building<br>•&nbsp;&nbsp; &nbsp;Gains respect of JLL people and clients through authentic leadership and consistent performance<br>•&nbsp;&nbsp; &nbsp;Demonstrates JLL mindset in all activities: optimizing structures and efficiencies, driving continuous improvement through technology and data, enhancing service delivery, putting ESG first, and building motivated teams</p><br><br><br><br><br><br><br><br><br><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.<br><br>We are seeking an <strong>Engineering Manager (Forward Deployed Engineering Manager)</strong> who shares our passion for innovation, technical excellence, and customer-focused delivery. This role is responsible for leading and scaling high-performing engineering teams embedded with strategic customers, driving the successful delivery of technical solutions while providing strong technical guidance, ensuring engineering quality, and supporting the growth and development of engineers.<br><br><strong>The Role<br><br></strong>The Forward Deployed Engineering Manager (FDE Manager) leads and scales a pod of elite<br><br>engineers embedded directly within our most strategic customers. In this role, you are<br><br>accountable for three things: the technical quality of the solutions your team builds, the<br><br>success of your customer engagements, and the career growth of your engineers.<br><br>You operate at the intersection of people leadership, technical strategy, and customer<br><br>excellence. You must understand the technical substance of our deployments well enough to<br><br>review architecture and unblock your team, while ensuring your engineers are kept at the right<br><br>altitude—focused on high-level technical challenges rather than getting bogged down in basic<br><br>project operations.<br><br><strong>What You'll Do<br><br></strong><ul><li> Lead Delivery &amp; Customer Success</li><li>Own the Outcomes: Drive technical delivery across one or more concurrent enterprise<br><br><br></li></ul>customer engagements, ensuring that production systems meet customer expectations<br><br>and operational standards.<br><br><ul><li>Strategic Partnering: Act as the face of the engineering team to customer leadership<br><br><br></li></ul>and internal Go-To-Market (GTM) stakeholders.<br><br><ul><li>Scope &amp; Unblock: Translate highly ambiguous enterprise requirements into clear<br><br><br></li></ul>technical plans. Anticipate delivery risks, resolve escalations, and protect your team's<br><br>bandwidth.<br><br><ul><li> People Leadership &amp; Team Building</li><li>Hire &amp; Scale: Attract, interview, and onboard top-tier engineering talent capable of<br><br><br></li></ul>thriving in high-intensity, customer-facing environments.<br><br><ul><li>Coach &amp; Develop: Act as a dedicated mentor. Drive performance management, set clear<br><br><br></li></ul>goals, and build career development plans across the FDE track.<br><br><ul><li>Resource Management: Match engineers to projects based on their skill sets, career<br><br><br></li></ul>goals, and optimal staffing cadences, balancing team utilization with wellbeing.<br><br><ul><li> Technical Craft &amp; Architecture</li><li>Player-Coach: Provide technical oversight for customer programs. Review architectural<br><br><br></li></ul>decisions, data pipelines, and code to ensure alignment with best practices.<br><br><ul><li>Raise the Bar: Define and enforce what "great" looks like for your pod. Ensure CI/CD<br><br><br></li></ul>practices, evaluation frameworks, and readiness criteria are met for the systems your<br><br>team builds.<br><br><ul><li>Product Feedback Loop: Synthesize learnings, reusable patterns, and tooling from the<br><br><br></li></ul>field, and feed them back to the core Product and Engineering teams to improve the<br><br>foundational platform.<br><br><strong>What You Bring<br><br></strong><ul><li>Experience: 7+ years of experience in Software Engineering, Data Engineering, or a<br><br><br></li></ul>related field, with at least 3+ years of direct engineering management experience.<br><br><ul><li>Technical Depth: Strong background in systems architecture, data pipelines, AI/ML<br><br><br></li></ul>deployments, or cloud infrastructure. Proficiency in languages like Python, TypeScript,<br><br>Java, or Go.<br><br><ul><li>Customer-Facing DNA: Proven experience managing teams in customer-embedded,<br><br><br></li></ul>consulting-adjacent, or forward-deployed environments.<br><br><ul><li>Communication: Exceptional ability to translate complex technical concepts to<br><br><br></li></ul>non-technical executive stakeholders, while retaining the credibility to debate<br><br>architecture with senior engineers.<br><br><ul><li>Agility: A track record of thriving in fast-paced, ambiguous, and rapidly scaling startup or<br><br><br></li></ul>enterprise environments.<br><br><strong>Bonus Points<br><br></strong><ul><li>Prior experience deploying AI/ML models or Agentic AI applications in enterprise<br><br><br></li></ul>production environments.<br><br><ul><li>Deep familiarity with modern cloud infrastructure (AWS, GCP, Azure) and enterprise data<br><br><br></li></ul>platforms (e.g., Databricks, Snowflake, Palantir Foundry).<br><br><strong>Location:</strong> Dubai, UAE<br><br>Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.<br><br>We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and<strong> Globant’s Benefits.</strong>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Role Overview</span></span></p><br><p><span><span>As a key member of the Real Assets leadership team, the Senior Vice President will be responsible for establishing and scaling a high-performing Fund Accounting operation supporting Real Estate, Infrastructure, and related Real Assets investment structures. The role combines client leadership, operational oversight, talent development, technical accounting expertise, and strategic execution.</span></span></p><br><p><span><span>The successful candidate will serve as a senior partner to clients, executive management, and functional leaders while driving operational excellence, accounting quality, scalability, and client satisfaction across the Abu Dhabi platform. This role builds upon leading practices already established within the Real Assets Fund Accounting business and will play a critical role in supporting future growth and client onboarding initiatives.</span></span></p><br><p><span><span>Key Responsibilities</span></span></p><br><p><span><span>1. Operational Excellence &amp; Delivery</span></span></p><br><ul><li><span><span>Oversee end-to-end fund accounting delivery across Real Assets mandates, ensuring timely, accurate, and high-quality reporting.</span></span></li><li><span><span>Work closely with Client Integration and Operations teams to onboard new clients, structures, and products effectively.</span></span></li><li><span><span>Ensure adherence to service level agreements, reporting deadlines, policies, procedures, and regulatory requirements.</span></span></li><li><span><span>Drive capacity planning, resource allocation, and work forecasting to support a scalable operating model.</span></span></li></ul><p><span><span>2. Technical Accounting &amp; Oversight</span></span></p><br><ul><li><span><span>Act as the senior technical accounting authority across fund, holding company, and SPV structures.</span></span></li><li><span><span>Provide oversight and challenge over financial reporting, consolidations, accounting judgments, complex transactions, and fund structures.</span></span></li><li><span><span>Support teams in the interpretation and application of IFRS and applicable GAAPs including industry accounting practices.</span></span></li><li><span><span>Partner with clients, auditors, and internal stakeholders to resolve complex accounting and reporting matters.</span></span></li></ul><p><span><span>3. Risk, Governance &amp; Control</span></span></p><br><ul><li><span><span>Maintain oversight of operational, accounting, and client service risks across the portfolio.</span></span></li><li><span><span>Lead escalation management, incident resolution, and complaint handling activities.</span></span></li><li><span><span>Review control environments, operating procedures, and governance frameworks to ensure consistency and effectiveness.</span></span></li><li><span><span>Deliver KPI reporting, risk insights, and management updates to clients and executive leadership.</span></span></li><li><span><span>Ensure continuous assessment of existing and prospective funds under administration, with appropriate risk-based governance and oversight.</span></span></li></ul><p><span><span>4. Talent, Leadership &amp; Platform Development</span></span></p><br><ul><li><span><span>Build, mentor, and develop high-performing fund accounting teams and leadership talent.</span></span></li><li><span><span>Establish robust training, onboarding, and development programs that promote technical excellence and consistent service delivery.</span></span></li><li><span><span>Foster a culture of accountability, collaboration, client focus, and continuous improvement.</span></span></li><li><span><span>Lead departmental and strategic projects that enhance efficiency, scalability, and operational performance.</span></span></li><li><span><span>Partner with onshore and offshore teams to promote knowledge sharing, best practices, and consistent execution across the platform.</span></span></li></ul><p><span><span>5. Client Leadership &amp; Business Growth</span></span></p><br><ul><li><span><span>Work collaboratively within functions and serve as the SPOC for fund accounting operation ensuring exceptional service delivery and long-term client satisfaction.</span></span></li><li><span><span>Partner with Executive Management in client presentations, prospect meetings, due diligence exercises, and business development initiatives.</span></span></li><li><span><span>Visit clients regularly to assess service quality, identify opportunities for enhancement, and strengthen strategic partnerships.</span></span></li><li><span><span>Lead client governance meetings, conference calls, and escalation discussions as required.</span></span></li></ul><p><span><span>Required Qualifications, Skills &amp; Experience</span></span></p><br><ul><li><span><span>Professionally qualified accountant (ACA, ACCA, CPA, CA or equivalent), with a degree in Accounting, Finance, Business, or a related discipline.</span></span></li><li><span><span>12+ years of progressive experience in fund administration, asset management, financial services, or public accounting, including substantial leadership responsibility.</span></span></li><li><span><span>Deep Real Assets accounting experience across Real Estate and Infrastructure structures at fund, holding company, and SPV levels.</span></span></li><li><span><span>Strong technical knowledge of IFRS, applicable local and European GAAPs, fund and SPV accounting, financial reporting, consolidations, investor allocations, capital activity, valuations, and complex multi-entity transactions.</span></span></li><li><span><span>Proven leadership of Fund Accounting or Financial Reporting teams, with accountability for service quality, reporting deadlines, operational performance, workforce planning, and talent development.</span></span></li><li><span><span>Demonstrated success managing senior client relationships, resolving complex accounting and service matters, and engaging effectively with auditors, advisers, executive leadership, and other stakeholders.</span></span></li><li><span><span>Experience onboarding new clients and fund structures, implementing operating models, and managing service-level agreements, reporting requirements, and delivery expectations.</span></span></li><li><span><span>Strong experience working through a global team-extension model, aligning local, onshore, and offshore teams to deliver consistent, scalable, and high-quality client outcomes.</span></span></li><li><span><span>Sound understanding of governance, internal controls, operational risk, escalation, and incident management, with the ability to use KPIs and risk indicators to drive improvement.</span></span></li><li><span><span>Proven ability to build technical capability, establish training and best-practice protocols, lead change, and promote accountability and collaboration across a matrix organization.</span></span></li><li><span><span>Proficiency with Yardi, Investran, Workiva, eFront, or comparable fund accounting and financial-reporting platforms would be advantageous.</span></span></li></ul><p><span><span>Knowledge of the ADGM regulatory environment and its application to fund administration would be advantageous but is not essential.</span></span></p><br><p><span><span>#LI-AD3</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Freshfields, technology and innovation are embedded into how we work with our clients. We’re a global law firm with more than 5,500 people across 33 offices, and we are continuing to advance our innovation strategy including investment in key technology. Our partnerships with Anthropic and Google as well as the investment in Freshfields Lab and AI Academy are but a few examples.</p><br><p>Join us to work on some of the most exciting challenges at the intersection of law, technology and business.</p><br><br><p><b><u>Key </u></b><span><b><u>Responsibilities</u></b></span></p><br><ul><li>Lead the planning, execution, and delivery of AI-enabled legal solutions, applications, and technology initiatives.</li><li>Partner with lawyers, business stakeholders, Product Managers, and Engineers to define project scope, objectives, timelines, and success metrics.</li><li>Coordinate cross-functional teams to ensure timely delivery of solutions that meet business and user requirements.</li><li>Manage project plans, milestones, dependencies, budgets, risks, and issue resolution across multiple workstreams. Facilitate stakeholder workshops, requirements gathering sessions, status updates, and governance meetings.</li><li>Support pilot programs, user acceptance testing, rollout activities, and adoption initiatives.</li><li>Track and report project progress, benefits realization, risks, and opportunities to leadership stakeholders.</li><li>Drive continuous improvement in project delivery processes, governance, and change management practices.</li><li>Ensure solutions are implemented in alignment with security, compliance, risk, and responsible AI requirements.</li></ul><br><p><b><u>Skills and Experience</u></b></p><br><ul><li>Experience managing technology, legal technology, AI, digital transformation, or business process projects within a law firm, professional services, or corporate environment.</li><li>Strong project management expertise, including planning, resource coordination, risk management, and stakeholder communications.</li><li>Understanding of legal workflows, legal operations, knowledge management, or professional services delivery models.</li><li>Experience working with software development, product, and engineering teams using Agile and hybrid delivery methodologies.</li><li>Ability to manage multiple initiatives simultaneously in a fast-paced, global environment.</li><li>Strong stakeholder management skills, with the ability to influence and build relationships across all levels of the organization.</li><li>Excellent communication, facilitation, presentation, and organizational skills.</li><li>Experience supporting technology adoption, change management, and user engagement activities.</li><li>PMP, Prince2, Agile, Scrum, or equivalent project management certification is desirable.</li><li>Knowledge of Microsoft Copilot, Azure AI, legal AI platforms, document automation, or knowledge management solutions.</li><li>Understanding of responsible AI, information governance, privacy, and regulatory considerations.</li></ul><br><p><i>For individuals assigned and/or hired to work in New York and California or reporting to someone in those states, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 to $160,000.</i></p><br><br><p><i>EEO Statement<br>Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.<br>Disability Accommodation for Applicants to Freshfields US LLP<br>Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at BusinessServicesRecruitment@Freshfields.com , or you can send your resume to BusinessServicesRecruitment@Freshfields.com , or you can call us at +1-212-277-4000.</i></p><br><br> </div>