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<ul><li>Oversee the design and installation of mechanical, electrical, and plumbing systems, ensuring compliance with industry standards and regulations.</li><li>Coordinate with architects and other engineering teams to integrate MEP systems seamlessly into project designs.</li><li>Manage project schedules, budgets, and resources, ensuring on-time and within-budget delivery of MEP components.</li><li>Lead regular site inspections and progress meetings to monitor the execution of MEP work and resolve any issues promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Mechanical, a Master's degree is a plus.</p></li><li><p>Minimum of 5 years of experience in MEP project management within the construction industry.</p></li><li><p>Professional certifications such as PMP (Project Management Professional) or equivalent are highly desirable.</p></li><li><p>Experience in managing large-scale commercial or industrial MEP projects is essential.</p></li></ul>
<ul><li><p>Design, and optimize Oracle PL/SQL packages, procedures, functions, and triggers.</p></li><li><p>Perform database tuning, query optimization, and performance enhancements.</p></li><li><p>Conduct code reviews and ensure adherence to development standards.</p></li><li><p>Support SIT, UAT, production deployment, and post-production activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills *</p><ul><li><p>Strong Oracle Database and PL/SQL development expertise.</p></li><li><p>Advanced SQL query writing and optimization.</p></li><li><p>Understanding of SDLC and Agile delivery methodologies.</p></li><li><p>Understanding of Financial Products</p></li></ul><p>Required Experience / Knowledge Areas *</p><ul><li><p>Experience handling large-scale datasets and complex data transformations.</p></li><li><p>Exposure to banking or financial regulatory environments.</p></li></ul><p>Good-to-Have Skills</p><ul><li><p>Oracle APEX.</p></li><li><p>Power BI exposure.</p></li><li><p>Familiarity with cloud data platforms.</p></li></ul><p>Key Deliverables *</p><ul><li><p>Technical documentation and deployment artifacts.</p></li><li><p>Production support and issue resolution.</p></li></ul><p>Skills</p><p>Oracle PL/SQL</p><p>SQL optimization</p><p>database performance tuning</p></li></ul>
<ul><li><p>Oversee daily operations on-site, ensuring that work is executed according to project specifications and timelines.</p></li><li><p>Coordinate and communicate with subcontractors, suppliers, and laborers to ensure seamless workflow and timely project delivery.</p></li><li><p>Lead daily briefings to discuss project progress, address challenges, and motivate the team to meet production goals.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum of 6 years of hands-on experience in construction or site supervision, demonstrating a strong track record of project management.</p></li><li><p>Proven experience in managing diverse teams, with a focus on collaboration and effective communication to drive results.</p></li><li><p>Strong experience in <strong>multi-story building projects</strong>.</p></li><li><p>Hands-on experience in <strong>structural and finishing works</strong>.</p></li><li><p>Ability to supervise manpower, subcontractors, and daily site activities.</p></li><li><p>Good knowledge of drawings, specifications, quality, and site coordination.</p></li><li><p><strong>UAE experience is MUST .</strong></p></li></ul>
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<span>SECONDARY MATHS TEACHER NEEDED IN AL AIN FOR IMMEDIATE 2026 START. Salary and Benefits - Monthly tax free salary AED15810. - Free furnished accommodation - single and small family units - Allowances for utility bills and excess baggage - International medical insurance (employee and family) - Annual airfares (employee only) - End of service gratuity - Two free places for dependent children Qualifications and Experience - Degree in same subject or similar is required - Teaching qualification required (Teaching license, QTS, PGCE or equivalent) - MYP and DP IB experience is strongly preferred - Two years experience About the School - K-12 International Curriculum School - US curriculum / IB delivery / Advanced Placement available - Serves mainly local children - this is not a western expatriate school - Location is Al Ain which is not far from Dubai and Abu Dhabi</span> </div>
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<span>SECONDARY MATHS TEACHER NEEDED IN AL AIN FOR AUGUST 2026 Salary and Benefits - Monthly tax free salary AED15810. - Free furnished accommodation - single and small family units - Allowances for utility bills and excess baggage - International medical insurance (employee and family) - Annual airfares (employee only) - End of service gratuity - Two free places for dependent children Qualifications and Experience - Degree in same subject or similar is required - Teaching qualification required (Teaching license, QTS, PGCE or equivalent) - MYP and DP IB experience is strongly preferred - Two years experience About the School - K-12 International Curriculum School - US curriculum / IB delivery / Advanced Placement available - Serves mainly local children - this is not a western expatriate school - Location is Al Ain which is not far from Dubai and Abu Dhabi</span> </div>
Associate - Supplier Performance and Contract Mgt.Global Sourcing and Supply Chain
Logistics, Supply Chain & Procurement
<h2 class="h5">Job description</h2>
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<p><span><span>Further, as a member of Supplier performance & contract management Chapter, the associate will support in identifying best practices and share expertise & deep knowledge with other chapter members for upskilling and achieve set outcomes.</span></span></p><br><p><span><span>Associate will have direct reporting to the Procurement Excellence CoE and matrix reporting to respective POD leader</span></span></p><br><p><span><span>Job Outcomes / Results</span></span></p><br><span><span>•</span></span><span><span>Support in achievement of squad outcomes</span></span><br><span><span>•</span></span><span><span>Evaluate and report on supplier performance</span></span><br><span><span>•</span></span><span><span>Generate customize report for contract metrics</span></span><br><span><span>•</span></span><span><span>Track and monitor supplier SLA</span></span><br><span><span>•</span></span><span><span>Perform supplier categorization (Blacklisting / Watchlist) based on Consequence Management</span></span><br><span><span>•</span></span><span><span>Calculate supplier penalties for non-compliance </span></span><br><span><span>•</span></span><span><span>Maintain vendor master data</span></span><br><span><span>•</span></span><span><span>Support in building supplier library for respective categories</span></span><br><span><span>•</span></span><span><span>Improved operational effectiveness</span></span><br><span><span>•</span></span><span><span>Improve service delivery and TAT for contract closure</span></span><br><span><span>•</span></span><span><span>Support automation initiatives for SLAs tracking</span></span><br><br> </div>
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We are looking for an experienced <b>Procurement Engineer</b> with <b>3–4 years of UAE experience</b> in the <b>MEP/Construction</b> industry.<br>
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<b>Location:</b> UAE<br>
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<b>Salary:</b> As per relevant experience<br>
<br><span><b>Key Responsibilities:</b></span><br>
</span><ul>
<li>Source and evaluate suppliers and subcontractors for MEP & construction materials.<br></li>
<li>Obtain quotations, compare prices, negotiate, and prepare purchase orders.<br></li>
<li>Coordinate with project, engineering, and site teams for timely material delivery.<br></li>
<li>Monitor procurement schedules to avoid project delays.<br></li>
<li>Maintain supplier relationships and evaluate vendor performance.<br></li>
<li>Ensure compliance with project specifications, company policies, and UAE regulations.<br></li>
<li>Track material deliveries and resolve procurement-related issues.<br></li>
</ul>
<br><span>Requirements3–4 years of UAE experience in MEP/Construction procurement.<br>Strong knowledge of procurement processes and supplier management.<br>Excellent negotiation and communication skills.<br>Ability to manage multiple procurement activities and meet project deadlines.<br>
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<ul><li>Develop and maintain project management methodologies, standards, and templates to ensure consistency across all projects.</li><li>Monitor project portfolios, providing regular status reports to stakeholders, highlighting risks, and recommending mitigation strategies.</li><li>Facilitate project governance, including steering committee meetings, ensuring alignment with organizational strategy.</li><li>Provide coaching and mentoring to project managers, fostering their professional development and promoting best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possesses a Bachelor's degree in a relevant field such as Business Administration or Project Management.</li><li>Holds a Project Management Professional (PMP) or equivalent certification, demonstrating a commitment to industry standards.</li><li>Demonstrates 5+ years of experience in project management, with a proven track record of successful project delivery.</li><li>Prior experience in the IT or technology industry is highly desirable, showcasing industry-specific knowledge.</li></ul>
Regional Manager, Fleet Strategy and Planning, MEA-TR, MEATR DSP
Logistics, Supply Chain & Procurement
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<p>At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space.<br>The MEATR (Middle East, Africa, and Turkey) Fleet organization is responsible for managing and growing Amazon's Last Mile Fleet across the region. We are seeking an exceptional Senior Manager to lead Fleet Strategy, Planning and Programs for the MEATR (Africa, Middle East, and Turkey) region—one of our fastest-growing and most dynamic markets.<br>In this pivotal role, you will be the strategic architect of MEATRs fleet operations, responsible for the complete fleet lifecycle from demand forecasting and procurement to operational excellence and partner experience. You'll leverage sophisticated analytical modeling to predict fleet requirements years in advance, drive operational excellence through data-driven insights, and ensure our Delivery Service Partners (DSPs) have the tools and support they need to succeed.<br>This is a rare opportunity to shape the future of Amazon's logistics capabilities in a high-growth region. You'll work at the intersection of strategy, operations, analytics, and partnership management—driving decisions that impact hundreds of millions of dollars in capital investments while building the foundation for sustainable growth. <br>The ideal candidate combines deep analytical capabilities with strong business acumen and exceptional stakeholder management skills. You'll need to be equally comfortable building sophisticated forecasting models, coaching operations teams on best practices, and presenting strategic recommendations to senior leadership. You'll thrive in ambiguity, design scalable solutions for emerging markets, and have a commitment to operational excellence and customer obsession.<br>This role requires approximately 30% travel across the MEATR region to build relationships, conduct operational assessments, and drive change management initiatives.<br>Key job responsibilities<br>1. Fleet Demand Planning & Forecasting<br> - Design and develop scalable fleet demand modeling to predict last mile van / size requirements across Africa, Middle East, and Turkey<br> - Create demand plans for multiple vehicle specifications (diesel/electric, long/short wheel base, specialized configurations) across long-term strategic (+3 years), medium-term tactical (12-18 months), and short-term operational (<12 months) planning horizons<br> - Consolidate input from diverse stakeholders to ensure fleet plans always consume the latest available assumptions and business strategies<br>2. Strategic Partnerships & Vendor Management<br> - Develop and execute strategic partnerships across the MEATR transportation ecosystem, focusing on long-term value creation with Original Equipment Manufacturers (OEMs), rental/leasing providers, upfitting vendors, maintenance service providers, and parts suppliers (in partnership with Global Fleet Procurement GFP organization)<br> - Identify and capitalize on commercial opportunities through market analysis, competitive benchmarking, cost optimization initiatives, multi-country fleet sharing, and alternative supply channels (e.g., used vehicle markets)<br>3. Network Capacity & Supply Chain Optimization<br> - Lead strategic initiatives to optimize network capacity across MEATR, balancing fleet supply and demand across stations, coordinating short-term deployment scheduling, and optimizing for seasonal demand variations<br> - Collaborate extensively with Finance business partners to ensure plans are efficient and meet peak demand requirements, drive efficient capital allocation (CAPEX), optimize operating expenses (OPEX), and develop Total Cost of Ownership (TCO) models<br>- Develop innovative program management mechanisms to drive data-driven decision-making across make vs. buy vs. rent trade-offs, vehicle type mix optimization, asset utilization improvements, and investment prioritization<br> - Monitor and optimize key metrics to ensure smooth supply chain operations, addressing procurement lead times, parts availability, and cross-border logistics complexities unique to MEATR markets<br>4. DSP Partner Experience & Voice of Customer<br> - Establish and expand listening mechanisms to capture Delivery Service Partner feedback including regular surveys, sentiment analysis, focus groups, partner councils, operational data analysis, and direct engagement during station visits<br> - Analyze, report, and take action on customer feedback data to identify and drive opportunities to improve the level of service GFP offers to DSP partners, combining qualitative sentiment data with quantitative service benchmarking<br> - Identify and prioritize DSP pain points related to fleet operations including vehicle reliability, maintenance processes, administrative burden, cost transparency, and training gaps<br> - Develop and launch innovative programs and value-added services to improve DSP experience and productivity (e.g., preventive maintenance programs, roadside assistance, simplified processes, self-service tools, training materials)<br> - Measure DSP satisfaction through Net Promoter Score (NPS), program adoption rates, and qualitative feedback themes, with target improvements of +5 NPS points annually<br> - Collaborate with DSP Program teams across organizations to ensure fleet decisions consider partner impact, co-develop solutions to shared challenges, and maintain strong exchange of insights on partner needs<br>5. Executive Leadership & Cross-Functional Influence<br> - Own executive-level business reviews and strategic planning sessions, delivering data-driven insights and actionable recommendations to VP and senior leadership stakeholders<br> - Write and contribute to compelling business cases using information synthesized from multiple stakeholders, propose and obtain approval from functional leaders, and maintain project schedules that enable teams to succeed<br> - Take accountability while providing transparent status updates, proactively asking for help and immediately escalating issues and problems as necessary to remove blockers<br>6. Innovation & Strategic Initiatives<br> - Drive the transition to electrification by integrating Electric Vehicle (EV) planning into business-as-usual fleet requirement processes, considering charging infrastructure, range requirements, and total cost of ownership<br> - Extend Fleet Requirement Planning processes to new business customer organizations (e.g., Sub-same Day, DSP Lite) and new countries as MEATR expands, building replicable playbooks for rapid market entry<br> - Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations, working to understand business problems, automation limitations, scaling factors, and reasons behind leadership decisions<br> - Design solutions that can adapt to each MEATR market's unique maturity level, account for varying data availability and quality, work within local constraints, and maintain global standards while allowing regional flexibility<br>A day in the life<br>Your day will be dynamic, strategic, and highly impactful. You might start by reviewing overnight fleet utilization data across MEATR markets, identifying a pattern of underutilization in one country and overdemand in another—prompting you to coordinate a cross-border vehicle transfer. You'll join a strategic planning session with Finance to present your updated 18-month fleet forecast, defending your assumptions and securing approval for a significant vehicle procurement order.<br>Mid-morning, you'll dive into your forecasting model, adjusting parameters based on new network expansion plans shared by the Operations team, then run scenario analyses to understand the impact on CAPEX requirements. <br>After lunch, you might review DSP feedback survey results, identifying a recurring theme about maintenance delays. You'll brainstorm solutions with the maintenance vendor and draft a proposal for a new preventive maintenance program. You'll then prepare for your afternoon executive business review, creating visualizations that tell a compelling story about fleet performance trends and your strategic recommendations.<br>Late afternoon brings a call with regional fleet managers across Saudi Arabia, Egypt, and Turkey—you're coaching them on a new audit framework and gathering their input on local market dynamics that should inform your demand forecast. You wrap up your day by analyzing repair cost trends, identifying an opportunity to consolidate vendors and save on OPEX.<br>Throughout, you're the critical link ensuring our fleet remains reliable, safe, cost-efficient, and perfectly sized to meet customer demand—balancing analytical rigor with operational pragmatism and strategic thinking.<br>- 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience<br>- MBA<br>- 5+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p>Blue BearX is a boutique creative studio based in Dubai. We bring together strategy, branding, filmmaking and digital experiences to help businesses get noticed, understood and chosen.</p><p>We’re looking for an Account Manager who can build strong client relationships, understand what a business needs and keep creative projects moving from the first conversation to final delivery.</p><p>You’ll be the connection between our clients and our creative team: turning conversations into clear briefs, keeping expectations aligned and making sure everyone knows what happens next.</p><p><br></p><p><strong>What you’ll do</strong></p><p>· Own day-to-day client relationships, from onboarding and briefing through delivery and ongoing account development.</p><p>· Understand each client’s business, audience and objectives, and translate them into actionable creative briefs.</p><p>· Coordinate with strategists, designers, filmmakers and developers to agree on deliverables, responsibilities and timelines.</p><p>· Lead client meetings, present work with the creative team, document decisions and follow through on next steps.</p><p>· Consolidate client feedback into clear direction and secure approvals at the right stages.</p><p>· Track project progress, budgets and scope. Raise risks early and agree on changes before additional work begins.</p><p>· Support proposals, estimates and project planning with the relevant team members.</p><p>· Identify opportunities for repeat work and account growth based on genuine client needs.</p><p>· Keep client records, opportunities, approvals and project updates organised in our CRM and project management tools.</p><p><br></p><p><strong>What we’re looking for</strong></p><p>· Experience in account management or client services within a creative agency, branding studio, production company or digital agency.</p><p>· Strong communication, presentation and relationship-building skills.</p><p>· The ability to ask useful questions, clarify vague requests and write a clear brief.</p><p>· Experience coordinating several projects while keeping track of deadlines, feedback and approvals.</p><p>· Commercial awareness and confidence discussing budgets, scope, priorities and expectations.</p><p>· Sound judgment when handling difficult feedback or competing demands.</p><p>· Strong written and spoken English.</p><p>· Confidence using CRM and project management tools.</p><p><br></p><p><strong>Useful additional experience</strong></p><p>Experience with branding, video production, motion graphics, websites or advertising campaigns would be valuable. Familiarity with UAE/GCC clients and Arabic-language communication is a plus.</p><p><br></p><p><strong>What success looks like</strong></p><p>Clients feel informed and understood. The creative team has clear direction. Projects move through agreed milestones, changes are managed properly, and strong relationships lead to repeat business.</p><p><br></p><p><strong>How to apply</strong></p><p>Apply through LinkedIn with your CV and a short example of a client account or creative project you managed.</p><p><br></p><p>Tell us what you were responsible for, a challenge you handled and the outcome. We’re interested in how you think, communicate and take ownership.</p>
<strong>Senior Full Stack Engineer (React.js & Python/Node.js)<br>Location: Abu Dhabi, United Arab Emirates (UAE)<br>Employment Type: Full-Time, Permanent<br>Work Model: Onsite<br>Required Experience: 6–10 Years<br><br></strong><strong>Job Overview<br><br></strong>We are seeking an experienced and results-driven <strong>Senior Full Stack Engineer (React.js & Python/Node.js) </strong>to join our team in Abu Dhabi, UAE. The successful candidate will contribute to the design, development, and delivery of scalable, secure, and high-performance cloud-native applications.<br><br>The ideal candidate will have strong hands-on expertise in frontend development using <strong>React.js, backend development using Python and/or Node.js, </strong>and cloud-based application architecture on AWS. The role requires the ability to build responsive user interfaces, develop robust backend services, integrate APIs, and deliver reliable applications while following modern software engineering practices.<br><br><strong>Key Responsibilities<br><br></strong>● Design, develop, and maintain scalable <strong>full-stack applications </strong>using <strong>React.js and Python and/or Node.js</strong>.<br>● Build, deploy, and maintain backend services, APIs, and business logic integrated with AWS infrastructure.<br>● Develop reusable, responsive, and high-performance React.js components using modern frontend development practices.<br>● Design, implement, and integrate <strong>RESTful APIs and/or GraphQL services.<br></strong>● Work with AWS services, including Lambda, Amplify, API Gateway, and RDS/MySQL, to develop and support cloud-native applications.<br>● Implement real-time communication and application functionality using WebSockets where required.<br>● Contribute to the design and implementation of microservices, serverless architectures, and event-driven systems.<br>● Optimize application performance, scalability, reliability, and security across frontend and backend components.<br>● Participate in code reviews, automated testing, debugging, and technical documentation.<br>● Implement and maintain CI/CD workflows and version control practices to support efficient software delivery.<br>● Troubleshoot technical issues, identify root causes, and implement effective solutions.<br>● Collaborate with product managers, designers, and engineering teams to deliver business requirements.<br>● Follow coding standards, software architecture principles, and development best practices.<br>● Stay updated with emerging technologies and modern practices across React.js, Python, Node.js, and AWS.<br><br><strong>Required Skills and Experience<br><br></strong>● Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.<br>● 6–10 years of professional experience in full-stack software development.<br>● Strong backend development expertise using Python and/or Node.js.<br>● Hands-on experience with React.js for developing responsive, scalable, and interactive user interfaces.<br>● Strong understanding of component-based architecture, state management, reusable components, and responsive design.<br>● Experience designing, developing, and integrating RESTful APIs and/or GraphQL services.<br>● Practical experience with AWS services, including Lambda, Amplify, API Gateway, and RDS/MySQL.<br>● Understanding of microservices architecture, serverless computing, and event-driven application design.<br>● Experience implementing real-time application functionality using WebSockets.<br>● Familiarity with CI/CD pipelines, automated testing, Git, and version control workflows.<br>● Strong understanding of application performance optimization, debugging, and troubleshooting.<br>● Excellent analytical, problem-solving, and communication skills.<br>● Ability to work collaboratively within cross-functional teams and manage development priorities effectively.<br><br><strong>Preferred Qualifications<br><br></strong>● Exposure to Docker and containerized application development.<br>● Familiarity with AWS CDK or AWS CloudFormation for infrastructure provisioning.<br>● Experience working in Agile/Scrum development environments.<br>● Familiarity with project management and collaboration tools such as Jira and Confluence.<br>● Experience mentoring junior developers and contributing to code quality and engineering best practices.<br>● Understanding of cloud security, application scalability, and software deployment best practices.
<p><strong>POSITION SUMMARY</strong></p><p>Our jobs aren't just about delivering luxury service. Instead, we create exceptional, personalized, and memorable experiences that exceed guest expectations at every touchpoint. Our <strong>Butler Managers</strong> lead the Butler team in providing intuitive, anticipatory, and bespoke service to VIP guests, ensuring every aspect of the guest journey reflects the highest standards of hospitality, discretion, and attention to detail.</p><p><br></p><p>The Butler Manager is responsible for overseeing the day-to-day operations of the Butler Department, ensuring the seamless execution of personalized guest services and signature experiences. They lead, coach, and develop a team of Executive Butlers and Butler Runners, fostering a culture of excellence, accountability, and continuous improvement. The Butler Manager collaborates closely with Front Office, Housekeeping, Food & Beverage, In-Room Dining, and other operational departments to ensure all guest preferences, requests, and special arrangements are executed flawlessly.</p><p><br></p><p>The Butler Manager oversees the planning and delivery of VIP arrivals, departures, and in-stay experiences, ensuring guest preferences are anticipated and personalized services are tailored to individual needs. They monitor service standards, guest satisfaction scores, and operational performance, taking proactive measures to enhance the guest experience and resolve concerns efficiently. They are also responsible for managing departmental schedules, inventory controls, operating supplies, and budget requirements while ensuring compliance with company policies, luxury brand standards, and hotel procedures.</p><p><br></p><p>In addition, the Butler Manager ensures the successful execution of signature Butler services, including wake-up beverage service, bath rituals, garment pressing coordination, special occasions, amenity arrangements, and other luxury offerings. They maintain strong relationships with guests and act as an escalation point for service recovery situations, ensuring timely and professional resolution of any issues.</p><p><br></p><p>No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, safeguarding guest information, upholding luxury service standards, and ensuring professional appearance and communication at all times. Butler Managers are expected to be highly visible throughout the property, providing operational leadership, supporting team members, and ensuring every guest interaction reflects the highest standard of personalized hospitality. Successfully performing these responsibilities is essential to creating extraordinary guest experiences and achieving departmental and hotel goals.</p><p><br></p><p><strong>PREFERRED QUALIFICATIONS</strong></p><ul><li><strong>Education:</strong> High school diploma or G.E.D. equivalent. Degree or diploma in Hospitality Management, Hotel Management, Business Administration, or related field preferred.</li><li><strong>Related Work Experience:</strong> Minimum 3 to 5 years of experience in luxury hospitality, Butler Services, Rooms Operations, Guest Relations, Front Office, or related discipline, with progressive leadership responsibilities.</li><li><strong>Supervisory Experience:</strong> Previous supervisory or management experience required.</li></ul><p><br></p><p><strong>PREFERRED SKILLS</strong></p><ul><li>Leadership and team development</li><li>Luxury guest service and VIP guest management</li><li>Butler operations and personalized service delivery</li><li>Guest relations and service recovery</li><li>Strong communication and interpersonal skills</li><li>Training, coaching, and performance management</li><li>Operational planning and departmental coordination</li><li>Inventory management and cost control</li><li>Problem-solving and decision-making abilities</li><li>Knowledge of PMS, GXP, and hotel operating systems</li><li>Ability to work under pressure in a fast-paced luxury environment</li><li>Strong attention to detail and organizational skills</li></ul><p><br></p><p><strong>Butler Managers are responsible for leading the Butler operation, empowering their teams to deliver intuitive, personalized, and memorable experiences that define the highest standards of luxury hospitality.</strong></p>
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About the job ENTERPRISE ARCHITECTURE & IT RATIONALIZATION LEAD
<p><strong>Role Overview</strong></p><br>
<p>We are seeking a senior Enterprise Architecture & IT Rationalisation Lead for a confidential large UAE-based industrial group. Working closely with the SVP of Technology & AI, the successful candidate will assess the existing technology landscape, define the target-state architecture, and identify opportunities to simplify, consolidate, and optimise the organisation's IT estate.</p><br>
<p>The role requires a business-oriented architecture leader who can connect technology decisions to operational outcomes, reduce unnecessary complexity and cost, and establish a practical roadmap for a more integrated, scalable, secure, and internally managed technology environment.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul><li>Assess the current enterprise architecture across business capabilities, applications, data, infrastructure, cloud, integration, and security.</li><li>Define a pragmatic target-state enterprise architecture aligned with business strategy, industrial operations, and the technology transformation roadmap.</li><li>Lead IT rationalisation initiatives covering application duplication, legacy systems, overlapping platforms, technology obsolescence, and unnecessary complexity.</li><li>Develop application and technology portfolio maps, capability models, architecture principles, standards, and transition roadmaps.</li><li>Identify opportunities to consolidate systems, simplify integrations, optimise technology investments, and reduce total cost of ownership.</li><li>Evaluate build-versus-buy decisions, platform choices, integration patterns, cloud adoption, and technology lifecycle risks.</li><li>Align enterprise architecture with Industry 4.0, smart manufacturing, industrial IT/OT integration, data and AI initiatives, and cybersecurity requirements.</li><li>Establish architecture governance, design reviews, technology standards, exception processes, and decision-making frameworks.</li><li>Work with business leaders, application owners, infrastructure teams, cybersecurity, data teams, and external vendors to ensure architectural alignment.</li><li>Assess the technology implications of insourcing, outsourcing, vendor transitions, and the development of internal technology capabilities.</li><li>Build business cases and prioritised roadmaps that balance strategic value, delivery feasibility, risk, cost, and operational continuity.</li><li>Present architecture options, rationalisation opportunities, risks, and investment recommendations to senior technology and business leadership.</li></ul>
<p><strong>Required Experience and Skills</strong></p><br>
<ul><li>Extensive experience in enterprise architecture, technology strategy, IT transformation, or enterprise IT rationalisation.</li><li>Demonstrated ability to assess complex technology estates and develop actionable current-state and target-state architecture roadmaps.</li><li>Strong knowledge of application portfolio management, system integration, data architecture, infrastructure, cloud, and cybersecurity alignment.</li><li>Proven experience identifying technology duplication, simplifying application landscapes, consolidating platforms, or optimising IT expenditure.</li><li>Strong business case development, total-cost-of-ownership analysis, technology governance, and executive communication skills.</li><li>Ability to translate architectural principles into practical delivery decisions and measurable business outcomes.</li><li>Experience working across multiple business functions and coordinating complex transformation dependencies.</li><li>A pragmatic, hands-on approach suited to a time-bound interim leadership assignment.</li></ul>
<p><strong>Preferred Experience</strong></p><br>
<ul><li>Industrial, manufacturing, engineering, energy, or other asset-intensive environments.</li><li>Industry 4.0, smart manufacturing, OT/IT convergence, MES, ERP, and industrial data platforms.</li><li>Enterprise architecture frameworks such as TOGAF, ArchiMate, or equivalent methods.</li><li>Cloud and platform modernisation, legacy technology retirement, integration rationalisation, and technology cost optimisation.</li><li>Experience supporting insourcing, operating-model redesign, and the rebuilding of internal technology capabilities.</li></ul>
<p><strong>Assignment Details</strong></p><br>
<ul><li>Location: Dubai, UAE.</li><li>Work arrangement: Fully onsite.</li><li>Contract: Initial 3 months, with potential extension.</li><li>Programme: Approximately 18 months.</li><li>Availability: Able to start within the next few weeks.</li></ul>
<p><strong>Important Screening Criteria</strong></p><br>
<ul><li>Candidates must demonstrate practical ownership of enterprise architecture decisions and IT rationalisation outcomes, rather than architecture documentation alone.</li></ul><p>Vertical:</p><br><p>Technology</p><br>
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<p><strong>Currie & Brown is looking to recruit a Commercial Manager for a mixed-use development project in Abu Dhabi, UAE.</strong></p><p><br></p><p>The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as a preferred service provider.</p><p><br></p><p>Responsibilities will include:</p><p><br></p><ul><li>Providing accurate cost advice and reporting to our clients</li><li>Managing, leading and co-ordinating a team of cost, contracts and commercial managers within a live project environment</li><li>Analysing project data efficiently</li><li>Setting up and managing workshops to achieve the required cost savings</li><li>Providing ad-hoc high-level strategic proposals as required</li><li>Delivering projects, commissions and professional assignments</li><li>Maintaining effective communication to ensure all information is available for successful project completion; liaising with other managers to ensure efficient financial control</li><li>Undertaking commercial management services with limited supervision</li><li>Delivering all work outputs in an accurate and timely manner</li><li>Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to maintain strong working relationships</li></ul><p><br></p><p>Requirements:</p><p><br></p><ul><li>BSc in Quantity Surveying or equivalent</li><li>a Chartered Member of the Royal Institution of Chartered Surveyors</li><li>A minimum of 10-15 years’ technical delivery experience gained within a global construction consultancy</li><li>Pre and post-contract experience</li><li>Experience of working in variety of sectors and projects in the Middle East region</li><li>Experience of providing advice and administering on contractual matters</li><li>Experience of managing and leading commercial and contracts management teams within a live project environment</li><li>Good technical writing, client-facing and communication skills (both internal and external)</li><li>Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute</li><li>A team player with a ‘can-do’ attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible</li></ul><p><br></p><p><br></p><p>At Currie & Brown, we know that when it comes to a good idea, it doesn't matter where it comes from. That's why we take a collaborative, open-door approach to running our business. Our people, from apprentices to senior management, make our company what it is. Everyone in the Currie & Brown family, no matter how experienced, contributes to our success in their own way, and we have fun doing it.</p><p><br></p><p>Unlike other companies, we focus on the long term and deliver on our commitments. We take a compassionate and inclusive approach to our work and always invest in the future of our people. Whether it's the desire to work internationally, the urge to develop, or even the curiosity to work in a new sector, we are there for our people at every stage, offering guidance, support and the structure to achieve. That's why so many of us have been building successful careers here for so long.</p><p><br></p><p>With the backing of our parent company, we are an independent company. Our people are able to make quick and flexible decisions, and work directly with some of the world's best partner brands in our industry through Dar Group.</p><p><br></p><p>This mix of our scale and size, our partnerships and our people makes us a true industry leader around the world.</p><p><br></p>
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<p><b>Location: </b>Hybrid - 2 days in the office, Dubai or Doha<br><b>Travel:</b> 20%</p><br><br><p><b>Meet The Team</b></p><br><br><p>You will join Cisco Customer Experience (CX) Professional Services, partnering with leading enterprise organizations across the region to design resilient, transformative technology architectures. Our team bridges cutting-edge innovation and strategic business outcomes, specializing in multi-domain Data Center, Security, and Enterprise Networking. We foster an inclusive, collaborative culture centered on technical excellence, continuous learning, and mentorship where architects lead high-impact customer transformations.</p><br><br><p><b>Your Impact</b></p><br><br><p>As a Customer Delivery Architect, you will serve as the lead solution architect across complex customer engagements, translating strategic business priorities into scalable Data Center (VXLAN EVPN, Nexus) and Security (ISE, NGFW) architectural designs. You will provide strategic technical guidance to customer leaders and account teams, steering post-sales architecture strategy to accelerate solution adoption and long-term value realization.</p><br><br><p>In this role, you will architect secure multi-tenant overlay networks, defining BGP EVPN control planes, multi-site fabrics, VRF segmentation, and micro-segmentation policies. You will lead and mentor cross-functional engineering teams, reviewing technical deliverables, ensuring delivery quality, and embedding network automation using Python, Ansible, and Terraform into customer environments.</p><br><br><br><p><b>Minimum Qualifications</b></p><br><br><ul><li>Bachelor’s degree in computer science, Electrical Engineering, or a related technical field (or equivalent practical experience) with 10+ years of related network architecture and engineering experience.</li><li>Active Cisco Certified Internetwork Expert (CCIE) certification in Data Center, Security, Enterprise, or Routing & Switching (or equivalent demonstrated industry expertise).</li><li>Demonstrated architectural experience designing and deploying Data Center overlay networks (VXLAN EVPN, Nexus) OR Enterprise Routing & Switching architectures (BGP, OSPF, Multicast, DCI, SD-WAN, or SDA) OR Cisco Security solutions (such as Cisco ISE or Next-Generation Firewalls / FTD / ASA).</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Experience designing hybrid environments using Cisco Application Centric Infrastructure (ACI) and Software-Defined Access (SDA / SD-WAN).</li><li>Hands-on expertise with Cisco Secure Network Analytics (Stealthwatch) and Cisco Email Security Appliance (ESA).</li><li>Proven track record leading multi-site data center migrations and establishing enterprise network segmentation frameworks.</li><li>Experience integrating VXLAN EVPN networks with cloud-based platforms or SDN controllers.</li><li>Strong background mentoring engineering peers, leading customer technical design workshops, and authoring technical documentation.</li><li>Demonstrated experience developing and deploying network automation scripts using Python, Ansible, or Terraform.</li></ul><br><br>Why Cisco? <p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><br><br><p>We are Cisco, and our power starts with you. </p><br><br><br><br> </div>
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Black Pearl Consult is looking for a <b>Chief of Radiation Oncology</b> to lead clinical services at a comprehensive cancer centre in the UAE. This senior clinical leadership role is suited to a consultant who can combine excellent patient care with service development, academic contribution and innovation in radiotherapy.<br>
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The opportunity<br>
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You will lead the growth of radiation oncology services and work closely with medical physics, radiation therapy and multidisciplinary cancer teams. Alongside an active clinical practice, you'll help develop treatment pathways, disease-specific programmes, education and research.<br>
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The role includes scope to advance modern radiotherapy approaches such as SRS/SBRT, image-guided and adaptive radiotherapy, MR-guided treatment and proton therapy.<br>
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Your responsibilities<br>
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Lead clinical standards and service delivery across radiation oncology.<br>
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Coordinate multidisciplinary cancer care and contribute to tumour boards.<br>
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Develop treatment protocols, urgent radiotherapy pathways and disease-specific programmes.<br>
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Guide the effective use of radiation oncology staff, treatment planning and technology.<br>
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Build research and clinical trial activity, and support academic partnerships.<br>
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Mentor consultants, trainees and other healthcare professionals.<br>
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Develop the division's workforce and oversee quality, safety, access and performance.<br>
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RequirementsWhat we're looking for<br>
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Consultant-level qualifications that meet Tier 1 requirements under the UAE Unified Healthcare Professional Qualification Requirements (PQR).<br>
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A fellowship in Radiation Oncology or equivalent.<br>
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A confirmed DHA Consultant licence.<br>
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At least 10 years of consultant-level Radiation Oncology experience in a leading cancer centre or academic medical centre.<br>
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At least 5 years of leadership experience within a radiation oncology department, service line or cancer centre.<br>
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Demonstrated experience developing radiation oncology programmes.<br>
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Strong expertise in radiotherapy planning, treatment delivery and quality assurance.<br>
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Experience with advanced radiotherapy technologies, multidisciplinary cancer care and clinical research.<br>
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Excellent written and spoken English.<br>
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A Master's degree or PhD in healthcare management or a related field is preferred.<br>
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To know other vacancies we have, please feel free to visit our website - www.blackpearlconsult.com and follow us on our social media accounts - LinkedIn / Instagram<br>
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Follow the Black Pearl channel on WhatsApp.<br>
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Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.<br>
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</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Bachelor's or Master's Degree in Nursing; Master's preferred.<br>
7-8 years of overall nursing experience, with significant experience in Oncology.<br>
Previous experience in a Nursing Leadership / Assistant Nurse Manager / Nurse Manager / Clinical Leadership role.<br>
Strong knowledge of oncology nursing practices, patient safety, and clinical standards.<br>
Experience managing and developing nursing teams within a hospital or cancer-care setting.<br>
Experience in chemotherapy, infusion, hematology, or other specialized oncology services is highly desirable.<br>
Demonstrated experience in quality improvement, clinical governance, and evidence-based practice.<br>
Strong communication, leadership, mentoring, and multidisciplinary collaboration skills.<br>
Experience within a major hospital, academic medical center, cancer center, or internationally accredited healthcare organization is preferred.<br>
Willing to relocate to UAE.<br>
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Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</span></p><br><br><p><span>As a <strong>Junior Cargo Assistant</strong> in the dnata Cargo Team, you will oversee the physical handling of all cargo, courier and mail and ensure all associated documentation is processed either manually or within automated systems to enable the safe and efficient import and export of cargo.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Oversee the acceptance and delivery of cargo, courier and mail maintaining a high standard of customer service.</span></li><li><span>Oversee the work of porters and equipment operators in the build-up and breakdown of cargo, courier and inspect and verify cargo at each stage to ensure conformance with defined standards</span></li><li><span>Carry out an inventory of goods at the request of customers and record any deviations.</span></li><li><span>Record the details of cargo accepted and delivered for tracking purposes, using manual and automated systems.</span></li><li><span>Inspect and validate all associated cargo documentation to ensure the safe and efficient acceptance and delivery of cargo.</span></li><li><span>Assist and support all officials to ensure the safe and efficient movement of cargo, courier and mail.</span></li><li><span>Ensure that dangerous goods are handled in compliance with the IATA Dangerous Goods Regulations.</span></li><li><span>Ensure that the handling of time and temperature sensitive/pharmaceutical shipments demonstrate compliance with EU GDP requirements.</span></li></ul>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements:</span></strong></p><br><br><ul><li><span>Have 10 years of schooling or equivalent. </span></li><li><span>Have 3+ years of experience in logistics or cargo role. </span></li></ul><br><p><span><strong><span>You’ll have an edge, if you:</span></strong></span></p><br><br><ul><li><span>Have the ability to use computerised data recording systems.</span></li><li><span>Have knowledge of airfreight computer applications.</span></li><li><span>Have successfully completed cargo dangerous goods training.</span></li></ul><br><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website</span> www.emirates.com/careers</p><br><br><br> </div>
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br><strong>Job Description<br><br></strong>Strong hands-on SQL skills are essential, along with experience analysing business and marketing performance and an interest in using AI to make analytics faster, more scalable, and more impactful.<br><br><ul><li>Analyse business performance across growth, customer behaviour, revenue, profitability, marketing, and operations.</li><li>Independently write and optimise SQL queries to extract and analyse large datasets.</li><li>Conduct deep dives to identify trends, performance gaps, growth opportunities, and key business drivers.</li><li>Analyse customer behaviour across acquisition, activation, retention, churn, frequency, cohorts, segmentation, and customer value.</li><li>Analyse marketing and campaign performance across relevant channels, connecting marketing activity to customer acquisition, engagement, conversion, retention, and revenue.</li><li>Evaluate marketing efficiency metrics such as CAC/CARC, ROAS, conversion, campaign uplift, and customer quality, and recommend opportunities to improve targeting and budget allocation.</li><li>Support customer segmentation and targeting strategies using behavioural, lifecycle, frequency, and value-based cohorts.</li><li>Conduct pre/post, cohort, benchmark, and incrementality-style analyses to evaluate campaigns, promotions, and business initiatives.</li><li>Support business cases, forecasting, scenario modelling, and impact estimation for new initiatives.</li><li>Build dashboards and recurring reports using BI and visualisation tools, with clear visibility across business and marketing KPIs.</li><li>Partner with Marketing, Product, Commercial, Operations, and other cross-functional teams to define KPIs and provide clear, commercially relevant recommendations.</li><li>Translate complex analysis into clear insights and actions for business stakeholders.</li><li>Ensure accuracy, consistency, and reliability of analytical outputs and underlying measurement logic.<br><br></li></ul>AI in Analytics<br><br>The candidate should actively use <strong>AI as part of the analytics workflow</strong>, including:<br><br><ul><li>Accelerating SQL development, debugging, and analysis.</li><li>Structuring analytical approaches and generating hypotheses.</li><li>Automating repetitive reporting and analytical tasks.</li><li>Supporting faster campaign, customer, and marketing performance analysis.</li><li>Improving insight generation, documentation, and stakeholder communication.</li><li>Building reusable analytical workflows or AI-assisted processes that improve team productivity and scalability.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>3-5 years of experience in Business Analytics, Data Analytics, Strategy Analytics, Growth Analytics, or a related field.</li><li>Strong hands-on SQL skills.</li><li>Strong Excel / Google Sheets skills.</li><li>Experience with BI tools such as Tableau, Power BI, Looker, Metabase, or similar.</li><li>Strong analytical, problem-solving, and structured thinking skills.</li><li>Ability to translate data into clear business recommendations.</li><li>Comfortable working with multiple stakeholders in a fast-paced environment.</li><li>Practical exposure to generative AI tools in analytical workflows.<br><br></li></ul>Nice to Have<br><br><ul><li>Experience in e-commerce, marketplaces, quick commerce, retail, fintech, or consumer technology.</li><li>Exposure to Python.</li><li>Understanding of A/B testing and experimentation.</li><li>Experience with customer lifecycle, marketing, pricing, retention, churn, or unit economics.</li></ul>
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<p><span>What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.</span></p><br><p><span>The soon to debut <strong>Crowne Plaza Dubai Marina</strong> will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</span></p><br><p><span>With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</span></p><br><p><span>We are currently recruiting for a full time <strong>Laundry Supervisor</strong> to join our enthusiastic team at Crowne Plaza Dubai Marina.</span></p><br><p><span>As a Laundry Supervisor you are responsible for supervising daily laundry operations, ensuring a constant supply of clean linens for the entire hotel and overseeing the cleaning of guests’ personal items while adhering to Hotel policies and procedures and your role will include key responsibilities such as:</span></p><br><ul><li><span>Responsible for supervising the picking up and delivery of in-house guest laundry.</span></li><li><span>Responsible for overseeing the collection and delivery of outside guest laundry / dry cleaning.</span></li><li><span>Responsible for ensuring all guest items are delivered punctually, accurately and in a professional and courteous way.</span></li><li><span>Ensure laundry and dry-cleaning bags are collected from guest rooms and that guest name, room number and laundry pieces are listed.</span></li><li><span>Ensure all items collected are counted and verified as per laundry price lists / laundry sheet signed by the guest and any discrepancy or damages are noted down on the same sheet.</span></li><li><span>Oversee the maintenance of all laundry equipment and inform facilities manager as to any maintenance needs.</span></li><li><span>Supervise the laundry team, allocate daily tasks and assist with additional laundry services when necessary.</span></li></ul><p><span>Ideally, you'll have a minimum of 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.</span></p><br><p><span>At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.</span></p><br><p><span>We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.</span></p><br><p><span>We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.</span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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<p><b>Overview Of The Role:</b></p><ul><li>The Head of Agentic Platforms will lead the design and implementation of scalable, secure, and adaptive customer engagement solutions across multiple channels, including voice, chat, social, and digital. This role is critical in shaping strategies at the intersection of customer experience, AI innovation, and digital platforms, ensuring the delivery of superior customer outcomes. The candidate is responsible for translating high-level designs into robust implementations, ensuring adherence to secure coding practices, seamless deployment, and business impact measurement. Close collaboration with the GTDP Architecture team will be essential to select the appropriate technologies that meet business and technical requirements.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p>AI-Enabled Digital Engagement</p><ul><li>Design and implement multi-region, multi-channel engagement solutions powered by Genesys Cloud, integrating voice, chat, social, and digital channels.</li><li>Ensure integrations with voice platforms enabled by GenAI/Agentic frameworks for seamless customer interactions.</li></ul><p>Conversational AI & Agentic Frameworks</p><ul><li>Implement and optimize intelligent voice and digital interactions using LLM-powered virtual agents, including speech-to-text and text-to-speech functionalities.</li><li>Utilize real-time transcription and retrieval-augmented generation (RAG) for contextual and human-like customer experiences.</li></ul><p>Integration & Interoperability</p><ul><li>Implement end-to-end delivery integrated with Genesys Cloud, Voice Bots, and enterprise data platforms.</li><li>Leverage integration platforms to ensure scalability, resilience, and low latency across multiple geographies.</li></ul><p>Lifecycle Management (AIOps/LLMOps)</p><ul><li>Lead full lifecycle of AI components from proof of concept to production deployment.</li><li>Monitor, retrain, and manage AI components for compliance and performance within Azure AI governance frameworks.</li></ul><p>Cloud & Data Strategy</p><ul><li>Collaborate with enterprise architects and data teams to design Azure-native microservices and streaming data pipelines.</li><li>Support intelligent and personalized real-time interactions through advanced data strategies.</li></ul><p>Security, Compliance & Responsible AI</p><ul><li>Integrate Azure AI governance and data privacy principles into all solutions.</li><li>Ensure adherence to enterprise security and regional data protection standards.</li></ul><p>Performance, Scalability & Reliability</p><ul><li>Ensure that non-functional requirements such as scalability and reliability are embedded in all solutions.</li><li>Optimize systems for performance and resilience.</li></ul><p>Business Alignment & Value Realization</p><ul><li>Partner with stakeholders to define and achieve success metrics like containment rate and ROI.</li><li>Continuously enhance system design for efficiency and experience optimization.</li></ul><p>Knowledge Building</p><ul><li>Document solution designs and promote the reuse of components.</li><li>Champion best practices for AI-enabled contact center transformations on Azure and Genesys Cloud platforms.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Proven track record in managing multi-channel, AI-powered customer engagement solutions.</li><li>Strong expertise in Azure OpenAI, LLMs, and agentic systems for conversational AI.</li><li>Experience with API-led integrations and designing scalable, resilient systems.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>15+ years in IT with a minimum of 5 years in a managerial role within the Agentic domain, focusing on AI-enabled solutions.</li><li>Hands-on experience with Microsoft Azure, Gen-AI/Agentic frameworks, microservices, and cloud-native platforms.</li><li>Experience in AI solution design, including data pipelines, model lifecycle management, and AIOps.</li><li>Bachelor's degree in computer science or a related field, with Azure AI Engineer certification preferred.</li></ul><p> </p><p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p></div>