Shipping representative Jobs

Company Description AFL Freight Services LLC is a specialized provider of land transport and logistics solutions, with a core focus on the movement of exhibition stand building materials. The company understands the time-sensitive and complex needs of the events and exhibitions industry, supporting trade shows, conventions, and large-scale exhibitions. AFL Freight Services LLC delivers end-to-end logistics services that help clients manage materials efficiently from origin to event site. The team emphasizes reliability, coordination, and tailored solutions to meet the unique demands of event organizers and stand builders.<br>Role Description The Logistics Operations Manager is a full-time, on-site role based in Dubai, responsible for overseeing daily logistics and transport activities, particularly for exhibition-related materials. The role includes planning and coordinating shipments, managing loading and unloading schedules, and ensuring timely delivery to event venues. The manager will supervise operational teams, monitor resource utilization, and maintain accurate documentation for all movements. This position also involves tracking operational performance, resolving issues, liaising closely with clients and partners, and ensuring compliance with safety and regulatory requirements. The Logistics Operations Manager is expected to collaborate with internal stakeholders to improve processes and support continuous operational efficiency.<br>Qualifications<br> Candidates should possess strong Operations Management skills, including team coordination and process optimization. Candidates should possess Analytical Skills and experience working with Key Performance Indicators to monitor and improve performance. Candidates should possess solid Customer Service capabilities, with the ability to manage client expectations and resolve issues promptly. Candidates should possess Supply Chain Management skills, including planning, inventory coordination, and vendor management. Relevant experience in logistics, transportation, or events/exhibitions industry is highly beneficial. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field is preferred. Strong communication skills, attention to detail, and proficiency with logistics or ERP software are advantageous. Ability to work on-site in Dubai, manage time-critical operations, and adapt to changing event schedules.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>&nbsp;Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span>&nbsp;Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>

About IN2<br>IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.<br>IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.<br>With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.<br>IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.<br>IN2’s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.<br>Junior Pricing Analyst<br>IN2 is looking for a Junior Pricing Analyst to join the Pricing function and support the development of competitive, compliant, and profitable pricing for new business proposals and existing contracts. Reporting to the Head of Pricing, you will help build cost models, rate cards, and pricing narratives for bids submitted to governments, institutional donors, and private-sector clients.<br>This is a great opportunity for an early-career analyst with strong Excel and analytical skills who wants to build a career in pricing, proposal development, or commercial finance within the international consulting/donor-funded sector.<br>Responsibilities:<br>Proposal & Bid Pricing<br>Support the Head of Pricing in building pricing models for new business proposals, in response to government, donor, and private-sector solicitations. Populate and maintain standard pricing templates, rate cards, and cost build-ups (labour, overheads, subcontractors, Operational Development Costs, fee/margin). Draft supporting pricing narratives and basis-of-estimate (BOE) documentation that clearly substantiate the pricing approach. Ensure pricing submissions comply with solicitation instructions and donor/client cost principles.<br>Analysis & Modeling Conduct competitive and market rate benchmarking to inform pricing strategy and Price-to-Win positioning. Analyze historical contract costs and margins to support pricing assumptions on new bids. Assist with sensitivity and scenario analysis (e.g., different staffing mixes, currency assumptions, contract durations). Maintain and improve pricing tools, templates, and trackers to increase efficiency and accuracy.<br>Cross-Functional Coordination<br>Liaise with Business Development, Finance, Contracts, and Project/Delivery teams to gather inputs needed for pricing (staffing plans, technical approach, project budgets). Support internal pricing reviews and pricing/cost compliance checks ahead of submission deadlines. Track proposal pricing status and deadlines, flagging risks or bottlenecks to the Head of Pricing.<br>Reporting & Continuous Improvement<br>Prepare regular pricing reports and win/loss pricing analysis for the Pricing and Finance functions. Support post-award reconciliation of priced assumptions versus actual contract performance. Contribute ideas to improve pricing processes, tools, and documentation standards.<br>Qualifications:<br>3 years' experience in pricing, financial analysis, proposal support, or a related analytical role (internships/placements count) Bachelor's degree in Finance, Economics, Business, Accounting, or a related field Strong Excel skills (financial modelling, formulas, pivot tables); comfort with numbers and attention to detail Excellent written communication skills, with the ability to draft clear pricing narratives and summaries Ability to manage multiple tasks and deadlines in a fast-paced, deadline-driven bid environment Strong organisational skills and a collaborative, can-do attitude when working across teams Exposure to government/donor solicitation requirements or cost principles (e.g., USAID, FCDO, EU) is an advantage but not required Fluency in English required; additional languages relevant to IN2's operating regions are a plus.<br>IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.

Job Description<br><br>A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, is responsible for delivering exceptional garment care services that support overall guest satisfaction. This role ensures the efficient operation of the laundry by providing high-quality pressing, sewing, and fabric care services, while maintaining the highest standards of cleanliness, presentation, and timeliness in line with Waldorf Astoria Brand Standards.<br><br>Responsibilities<br><br>As a Laundry Attendant at Waldorf Astoria Dubai International Financial Centre you will deliver exceptional service and maintaining the highest standards of cleanliness, presentation, and guest care in line with Waldorf Astoria and Forbes standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<br><br>Support the laundry function as required to ensure smooth and efficient operations. Complete wash cycles, including sorting, processing, folding, and correct storage of linen. Provide pressing, sewing, laundry, and other garment care services to guests. Manage guest requests in line with brand standards and one-call delivery expectations. Greet and assist guests in a warm, friendly, and professional manner in all areas of the hotel. Ensure soiled and damaged linen is correctly handled, stored in soiled bags, and disposed of appropriately. Maintain and organize the linen room and uniform store, ensuring adequate stock levels are always available. Use and store laundry chemicals safely and in accordance with hotel standards. Report any maintenance issues, hazards, or safety concerns promptly. Comply with all hotel security procedures, fire regulations, and health and safety legislation. Maintain high standards of cleanliness, presentation, and service in line with Waldorf Astoria brand standards. <br><br>Qualifications<br><br>What are we looking for?<br><br>Skills<br><br>A Housekeeping Attendant serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and alongside fellow Team Members. To successfully fill this role, you should demonstrate the following attitudes, behaviours, skills, and values:<br><br> Previous experience as Laudry attendant in a luxury hotel Excellent verbal communication and interpersonal skills Strong attention to detail A proactive and solution-oriented approach Commitment to delivering exceptional guest service High standards of cleanliness and presentation Ability to work efficiently in a fast-paced environment Positive attitude and a collaborative team-oriented approach<br><br>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br> Previous experience in a luxury hospitality environment Knowledge of Forbes Five-Star service standards<br><br>What will it be like to work for Waldorf Astoria Hotels & Resorts? <br><br>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Description<br><br>In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People e Xperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner for a UAE Fulfillment Center provides HR generalist support to site operations leaders and a large population of employees—primarily a contractual workforce—while solving complex problems and influencing outcomes across teams.<br><br>In this role, you will partner with site leadership to deliver HR initiatives focused on driving and supporting operational performance. You will own projects that enhance the employee experience across multiple shifts while mentoring entry-level HR team members and participating in recruitment activities. Your responsibilities include monitoring site-level PXT metrics, managing employee grievances, adopting and scaling new tech tools, and raising the bar on associate experience through listening channels, engagement programs, and AI-driven solutions. You will invent and simplify HR processes to eliminate inefficiencies and create scalable solutions for a predominantly contractual workforce. Success requires leveraging data-driven insights, making sound trade-offs between time, quality, and resources, and communicating clearly across all levels.<br><br>You will balance tactical execution with strategic thinking to drive site-level organizational success and deliver results that impact both people and business outcomes. Your ability to manage difficult problems, mitigate risks, deal with ambiguity, write clear documentation, and present to senior leaders will be essential in the fast-paced operations environment.<br><br>You will be expected to work onsite at an Amazon Fulfillment Center in the UAE.<br><br>Key job responsibilities<br><br> Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent. Establish mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations. Use data analytics to identify trends, predict challenges, and implement proactive solutions. Turn insights into initiatives that drive measurable improvements in employee experience and business performance. Execute employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive improvements. Coach business leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive. Drive adoption of HR technology solutions, AI tools, and self-service platforms while maintaining high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.<br><br>Basic Qualifications<br><br> 5+ years of HR work within an international, fast-paced, and customer-driven environment experience Experience in dealing with contingent workforce Experience with MS Office tools and HR Information Systems<br><br>Preferred Qualifications<br><br> Experience in human resources with companies supporting 250-500 or more associates Experience managing and leading employees Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role Experience with HR processes and systems Experience leading cross-functional teams to establish strong partnerships with demonstrable results Experience in employee relations, labor relations, or labor/employment law Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders Experience hiring candidates, mentoring and developing employees in their careers<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q Express Documents Transport LLC - Dubai South Branch<br><br>Job ID: A10444905

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.<br>We are seeking an experienced and motivated Sous Chef – Pizza to support our kitchen leadership team. The ideal candidate will have strong expertise in pizza operations, dough management, and team supervision, ensuring consistent quality and smooth day-to-day kitchen operations.<br>Key Responsibilities:Support the Head Chef in daily kitchen operations Lead and train the pizza team to ensure consistency and quality Prepare, shape, and cook high-quality pizzas using proper techniques Oversee dough preparation, fermentation, and ingredient management Maintain cleanliness, hygiene, and food safety standards Manage stock levels, ordering, and portion control Assist with menu updates and new pizza recipe development<br>Requirements:Proven experience in pizza making (Neapolitan, Roman, or artisanal styles) Previous experience as a Senior Pizza Chef or Sous Chef Strong understanding of dough science, fermentation, and baking Ability to work in a fast-paced environment Solid leadership and communication skills<br>Benefits:Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself. Be involved in customized trainings. Have the chance to work in an international, diverse, and inclusive environment. Become part of one of the most caring communities out there. Annual leave as per the company policy. Medical Insurance covering all necessary services. Yearly get-together for our Frontliner Champions. Recruitment Process and Timeline Application Review: Submit your application, and our talent attraction team will review your profile. Pre-Screening: If your profile matches our requirements, you will receive a call from our talent team to discuss about the opportunity. Interview Process: If shortlisted, you will meet with our hiring/ operations managers and may need to attend one more round, which could include a trial at our kitchen or dine-in location.<br>Offer Discussion: Upon successful completion of the interview & trial rounds, our recruiter will contact you to discuss the offer, post which, an offer letter will be released via email.<br>Passion for quality and customer service So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for. Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite and create joy

Are you a strategic Talent Acquisition professional who knows how to find, attract, and secure the right talent? Do you thrive in a fast-paced environment, enjoy partnering with business leaders, and believe that great recruitment goes beyond filling vacancies? Mai Dubai is looking for an experienced Assistant Manager – Talent Acquisition & Onboarding to join our HR team and play a key role in building the talent pipeline that supports our ambitious growth journey. As part of this role, you will lead end-to-end recruitment across the organization, partner closely with hiring managers and business leaders, strengthen our employer brand, and ensure a seamless onboarding experience for new employees.<br>Key Responsibilities:Lead and manage the end-to-end recruitment lifecycle across a diverse range of corporate, commercial, technical, and operational positions. Partner with hiring managers and business leaders to understand workforce requirements and translate business needs into effective talent acquisition strategies. Develop and maintain strong talent pipelines through proactive sourcing, direct search, Linked In, recruitment platforms, employee referrals, agencies, and other channels. Drive high-volume recruitment efficiently while maintaining quality of hire and a positive candidate experience. Manage candidate screening, interviews, assessments, selection, offer management, and pre-employment requirements. Build strong relationships with candidates and ensure a professional and engaging candidate experience throughout the recruitment journey. Lead and continuously improve the new-joiner onboarding experience, ensuring employees are effectively integrated into the organization. Support and strengthen employer branding initiatives to position Mai Dubai as an employer of choice. Build talent pools for critical and hard-to-fill positions and maintain an active pipeline of potential candidates. Monitor and report on key Talent Acquisition KPIs, including time-to-fill, time-to-hire, source effectiveness, recruitment funnel conversion, offer acceptance, and quality of hire. Develop recruitment dashboards and use data and market insights to identify trends, improve recruitment effectiveness, and support workforce decisions. Manage relationships with recruitment agencies and external talent partners, ensuring quality, cost effectiveness, and service delivery. Contribute to continuous improvement of recruitment policies, processes, tools, and systems, including SAP Success Factors.<br>Qualifications & Experience:Bachelor’s degree in Human Resources, Business Administration, or a related discipline.5–7 years of progressive Talent Acquisition / Recruitment experience, ideally within FMCG, manufacturing, retail, or another high-volume environment. Proven experience managing end-to-end recruitment across multiple functions and organizational levels. Strong sourcing and headhunting capability, with demonstrated experience in identifying and attracting passive talent. Experience partnering with hiring managers and senior stakeholders to deliver recruitment solutions aligned with business requirements. Strong knowledge of recruitment metrics, talent pipelines, and data-driven recruitment practices. Hands-on experience with ATS / HR systems; SAP Success Factors is preferred. Strong communication, influencing, negotiation, and stakeholder management skills. Highly organized, commercially minded, and able to manage multiple priorities in a fast-paced environment. A proactive mindset with a strong focus on quality of hire, candidate experience, and delivery.<br>Why Join Mai Dubai? At Mai Dubai, our people are at the heart of our growth. You will join a forward-looking organization undergoing an exciting transformation and expansion journey, with the opportunity to make a visible impact on how we attract, develop, and retain talent. If you are ready to take your Talent Acquisition career to the next level and help shape the workforce behind one of the UAE's leading beverage companies, we would love to hear from you. Join us. Grow with us. Shape the future with Mai Dubai.#Hiring #Talent Acquisition #Recruitment #HRJobs #Dubai Jobs #UAEJobs #Mai Dubai #Hiring Now

<p>Job Summary<br /> We are a Dubai-based Office Automation service organization seeking a highly organized and customer-focused Technical Service Coordinator to oversee daily technical service operations and ensure the efficient scheduling of field service technicians. The successful candidate will coordinate service activities, monitor maintenance schedules, communicate with customers and technical staff, and ensure all service requests are completed on time and to the highest quality standards. The role also includes coordinating spare parts, maintaining accurate service records, and supporting the delivery of exceptional customer service.<br /> Duties and Responsibilities<br /> • Prepare and manage daily, weekly, and monthly technician schedules.<br /> • Coordinate technician and service staff assignments based on workload, priority, and availability.<br /> • Receive, schedule, and monitor customer service requests.<br /> • Communicate with customers regarding service appointments, updates, and job completion.<br /> • Identify spare part numbers using service manuals and parts list drawings.<br /> • Ensure service activities are completed within established timelines.<br /> • Maintain accurate service records, schedules, and reports.<br /> • Monitor staff attendance and coordinate schedule changes when required.<br /> • Work closely with supervisors to optimize workforce utilization.<br /> • Resolve scheduling conflicts and respond promptly to urgent service requests.<br /> • Ensure compliance with company policies, health and safety regulations, and quality standards.<br /> • Prepare service reports and maintain documentation for management review.<br /> • Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.<br /> Qualifications<br /> • Previous experience in service coordination, scheduling, or customer service is preferred.<br /> • Experience in the office automation industry is an advantage.<br /> • Strong organizational and time-management skills.<br /> • Excellent verbal and written communication skills in English.<br /> • Strong understanding of preventive and corrective maintenance procedures.<br /> • Ability to identify spare part numbers from technical manuals and exploded parts drawings.<br /> • Proficiency in Microsoft Office and service management or scheduling software.<br /> • Ability to prioritize multiple service requests and work effectively under pressure.<br /> • Strong problem-solving and analytical skills with excellent attention to detail.<br /> • Customer-focused with excellent interpersonal skills.<br /> How to Apply<br /> Interested candidates should submit their CV and cover letter to Jobs@citech.ae no later than 30-8-2026.</p>

<p>Job Summary<br /> We are a Dubai-based Office Automation service organization seeking a highly organized and customer-focused Technical Service Coordinator to oversee daily technical service operations and ensure the efficient scheduling of field service technicians. The successful candidate will coordinate service activities, monitor maintenance schedules, communicate with customers and technical staff, and ensure all service requests are completed on time and to the highest quality standards. The role also includes coordinating spare parts, maintaining accurate service records, and supporting the delivery of exceptional customer service.<br /> Duties and Responsibilities<br /> • Prepare and manage daily, weekly, and monthly technician schedules.<br /> • Coordinate technician and service staff assignments based on workload, priority, and availability.<br /> • Receive, schedule, and monitor customer service requests.<br /> • Communicate with customers regarding service appointments, updates, and job completion.<br /> • Identify spare part numbers using service manuals and parts list drawings.<br /> • Ensure service activities are completed within established timelines.<br /> • Maintain accurate service records, schedules, and reports.<br /> • Monitor staff attendance and coordinate schedule changes when required.<br /> • Work closely with supervisors to optimize workforce utilization.<br /> • Resolve scheduling conflicts and respond promptly to urgent service requests.<br /> • Ensure compliance with company policies, health and safety regulations, and quality standards.<br /> • Prepare service reports and maintain documentation for management review.<br /> • Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.<br /> Qualifications<br /> • Previous experience in service coordination, scheduling, or customer service is preferred.<br /> • Experience in the office automation industry is an advantage.<br /> • Strong organizational and time-management skills.<br /> • Excellent verbal and written communication skills in English.<br /> • Strong understanding of preventive and corrective maintenance procedures.<br /> • Ability to identify spare part numbers from technical manuals and exploded parts drawings.<br /> • Proficiency in Microsoft Office and service management or scheduling software.<br /> • Ability to prioritize multiple service requests and work effectively under pressure.<br /> • Strong problem-solving and analytical skills with excellent attention to detail.<br /> • Customer-focused with excellent interpersonal skills.<br /> How to Apply<br /> Interested candidates should submit their CV and cover letter to Jobs@citech.ae no later than 30-8-2026.</p>

Job Description<br><br>The Regional Internal Controls Manager supports the effective operation and continuous improvement of the financial control environment across their assigned region. The role ensures the consistent application of the Group’s risk and control Matrix (RACM) and provides regional oversight, monitoring, training, and operational support to in‑country finance teams.<br><br>The role works closely with Regional Finance Controllers, BU Controllers and Group Internal Controls to strengthen governance, remediate control gaps, monitor compliance, and support delivery of a high‑quality second line of defence within the region.<br><br>This role does not design Group policies but ensures their rigorous operationalisation at regional level.<br><br>Responsibilities<br><br>Regional Control Environment<br><br>Implementation of Group control policies and processes, ensuring clear communication and adoption at regional level. Coordinate the regional annual control assessment cycle, ensuring timely completion of reviews and submissions to Group Internal Controls. Monitor compliance with RACM and the Business Control Framework across country teams. Identify, track and support remediation of control deficiencies within the region<br><br>Governance, Controls & Audit Management<br><br>Support internal assurance reviews across regional entities and assist in preparing follow‑up action plans. Work with Group Internal Audit and Head of Internal Controls on scheduling and supporting audit activity within the region. Assist in preparing regional finance governance reporting for presentation to Regional leadership and controllers. Maintain accurate regional controls documentation, ensuring standardisation across countries.<br><br>Finance Systems, Processes & Operational Excellence<br><br>Provide regional input to finance system controls, including testing and monitoring of key automated controls. Work with country finance teams to improve control effectiveness, efficiency and documentation quality. Support month‑end and year‑end close controls, ensuring accurate and timely submissions in accordance with Group timelines.<br><br>Training, Capability building & Culture<br><br>Deliver training to regional and in‑country finance teams on Group controls, RACM, BCF and good practice. Explain control expectations and support teams in embedding improved processes. Promote a culture of strong governance, accountability and continuous improvement across the finance community in the region.<br><br>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY<br><br>Influence is primarily exerted through subject‑matter expertise, quality of review, and ability to engage with regional finance teams to ensure conformance with Group control expectations. The role works closely with and provides recommendations but does not own Group policy or set Group‑wide control principles<br><br>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY<br><br>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Accounting qualification (ICAS, ICAEW, ACCA, CIMA, CPA) or equivalent experience<br><br>Knowledge, Skills And Experience<br><br>Strong experience in financial controls, internal audit, or finance operations within a multinational environment. Good understanding of IFRS, control frameworks and financial governance requirements. Ability to work across multiple countries and cultures. Demonstrated ability to influence stakeholders and support remediation activities. Practical mindset and strong organisational skills..<br><br>Personal Attributes<br><br>Hands‑on approach with strong attention to detail. Collaborative, supportive and able to build trust with finance teams. Clear and confident communicator. Continuous improvement mindset<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Job Description<br><br>NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.<br><br>Job Summary<br><br>Service Technician is responsible for independently performing and supporting aftermarket service activities for the K-Winch product line, including Truckline systems, Powerpacks, and Winches.<br><br>The role performs equipment inspection, dismantling, troubleshooting, refurbishment, repair, reassembly, testing, commissioning, and field service activities. The Technician is expected to diagnose equipment problems, identify repair requirements, and ensure work is completed in accordance with approved procedures, drawings, quality requirements, and HSE standards.<br><br>Responsibilities<br><br>Key Responsibilities<br><br>Inspection, Dismantling & Assessment<br><br> Inspection, Dismantling & Assessment Perform incoming inspection and condition assessment of customer equipment. Review equipment history, reported faults, and scope of work before starting service activities. Independently dismantle Truckline, Powerpack, Winch, and associated assemblies. Inspect mechanical, hydraulic, and associated components for wear, corrosion, deformation, contamination, and damage. Perform dimensional inspections using appropriate measuring instruments. Identify reusable, repairable, and replacement components. Document findings and support preparation of inspection and repair recommendations. Ensure proper identification, traceability, preservation, and segregation of components. <br><br>Troubleshooting & Repair<br><br> Diagnose mechanical and hydraulic faults using drawings, schematics, service information, and test equipment. Troubleshoot winch operating problems, hydraulic leaks, pressure issues, abnormal noise, overheating, and performance problems. Determine probable causes of equipment failure and recommend corrective action. Perform repair, refurbishment, and overhaul activities in accordance with approved procedures. Replace seals, bearings, hoses, fittings, valves, motors, pumps, and other components as required. Perform controlled assembly, torquing, alignment, and adjustment activities. <br><br>Reassembly & Testing Documentation & Quality<br><br> Complete job cards, inspection reports, test records, service reports, and other required documentation. Ensure equipment and component traceability throughout the repair process. Follow approved drawings, procedures, specifications, and quality requirements. Identify and report non-conformances. Support root-cause investigations and corrective actions when required. Provide technical input for repair scope, parts requirements, and service recommendations. <br><br>Key Competencies<br><br> Dismantling and assembly Mechanical and hydraulic troubleshooting. Well Versed with Hose Routing and Fittings. Winch and powerpack service. Failure identification and fault diagnosis. Dimensional inspection. Hydraulic schematic interpretation. Functional and performance testing. Field service and commissioning. Technical reporting. Well Versed with Hose Routing and Fittings. <br><br>Qualifications<br><br>Qualifications & Experience Essential Diploma in Mechanical Engineering or equivalent combination of education and experience. Awareness and understanding of workshop environments. Physically fit for workshop-based work. Knowledge of operating overhead cranes and breakout machines.<br><br>Desirable<br><br>Bachelor’s Degree in Mechanical Engineering or equivalent. Previous experience in oilfield repair and maintenance shops. Advanced knowledge of overhead cranes and breakout machines.<br><br>Experience<br><br>Minimum 2 years of experience in a related role (considered an asset).<br><br>Quality, Safety & Compliance<br><br>Perform all duties in accordance with Quality Assurance procedures and departmental instructions. Contribute to continuous improvement initiatives within the department. Participate in required training programs. Comply with all company Health, Safety, and Environmental (HSE) policies and procedures.<br><br>About Us<br><br>Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.<br><br>We Power the Industry that Powers the World<br><br>Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.<br><br>Global Family<br><br>We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.<br><br>Purposeful Innovation<br><br>Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.<br><br>Service Above All<br><br>This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

Grow with us<br><br>About this opportunity:<br><br>Join our dynamic team at Ericsson as an Account Manager who would want to be part of our transformation journey as a company and within Market Area Europe, Middle East, and Africa.<br><br>This role requires a deep understanding of Ericsson’s product and services portfolio, as well as a comprehensive understanding of your customers' business, operations, and objectives. In this role, you will be responsible for relationship management, business growth and consolidated customer financials like contribution, cash flow and including working capital.<br><br>In this role you will lead strategic sales engagements across Ericsson's Networks, CSS, and MS portfolios as well as new enterprise solutions. You will collaborate closely with customers to understand their business priorities, identify opportunities for transformation, and position Ericsson's solutions to create long-term value.<br><br>You will collaborate with cross-functional teams including Domains, Service Delivery, Commercial Management, and Product Units to develop winning strategies, manage complex opportunities, and ensure successful business outcomes. This role offers the opportunity to shape customers' technology evolution while contributing to Ericsson's market leadership.<br><br>We are searching for an Account Manager who will act responsibly with confident authority, taking accountability for developing business relationships while actively contributing to customer success and generating profitable business for Ericsson.<br><br>What you will do:<br><br>Own and develop customer relationships at executive and operational levels. Drive sales growth by identifying, qualifying, and closing Core, Cloud, IT, and Digital Transformation opportunities. Lead end-to-end sales engagements, from opportunity creation through proposal development, negotiations, and contract closure. Develop strategic account plans aligned with customer business objectives and Ericsson's growth strategy. Lead commercial negotiations and ensure profitable business growth while managing risks. Monitor market trends, customer priorities, and competitor activities to identify new business opportunities. Ensure high levels of customer satisfaction and strengthen Ericsson's position as a trusted strategic partner. Contribute to accurate sales forecasting, pipeline management, and account governance. <br><br>The skills you bring:<br><br>Master of Business Administration, Master of Engineering, or an equivalent level of competence.10+ years of sales experience within the ICT industry. Strong technical knowledge across Networks, BSS/OSS and Managed services, Enterprise solution experience is a plus. Proven experience managing complex Networks and IT projects. Demonstrated commitment to driving ethics and compliance across the organization. Previous experience in frontline sales is key, and prior UAE experience is preferred. Strong problem-solving and critical thinking skills. Cultural awareness within a global team environment. Leadership and change management skills. Ability to foster teamwork and collaboration. Strong financial acumen, combined with innovative and creative thinking. Excellent presentation and communication skills. Strong interpersonal and social skills. Excellent commercial and financial acumen. Purposeful with a responsive and initiative-taking approach. Perseverance and open-minded, with a passion to learn and succeed. Arabic and English language proficiency.<br><br>Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br>What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br>Primary country and city: United Arab Emirates (AE) || Dubai<br><br>Req ID: 788948

Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Assistant Manager – Call Centre Operations to join the resort’s call center operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Control<br><br> Oversee daily call center operations across all channels (inbound, outbound, digital) Ensure SLAs are consistently achieved (response time, quality, resolution) Monitor real-time performance and take corrective actions proactively Maintain strong control over queue management and service levels Ensure full operational coverage by optimizing multi-tasking deployment across the shift and building a multi-skilled team aligned to business demand Provide operational support by stepping in to handle calls when required, while overseeing multi-tasking across functions and ensuring service continuity <br><br>People Leadership<br><br> Lead, coach, and develop Team Leaders to drive performance and accountability Ensure consistent coaching culture aligned to service quality expectations Support recruitment, onboarding, and capability development Address performance gaps with structured action plans <br><br>Performance & Reporting<br><br> Track and analyse KPIs (SLA, quality, productivity, guest feedback) Identify trends, risks, and improvement opportunities Provide structured reporting and insights to Call Centre leadership <br><br>Guest Experience & Service Quality<br><br> Ensure delivery of Forbes Five-Star service standards across all interactions Drive consistency in tone, personalization, and service execution Handle complex escalations with ownership and resolution focus <br><br>Workforce & Efficiency<br><br> Support workforce planning, scheduling, and coverage optimization Ensure alignment between forecast, staffing, and demand Manage shrinkage, absenteeism, and productivity control <br><br>Process Improvement & Stakeholder Alignment<br><br> Identify and implement process improvements to enhance efficiency and experience Collaborate with internal stakeholders (Rooms, F&B, Revenue, etc.) Ensure smooth operational flow across departments <br><br>Compliance & Risk Control<br><br> Ensure adherence to company policies, SOPs, and regulatory standards Maintain audit readiness and compliance across operations Identify operational risks and act proactively <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree in Business Administration, Management, or related field. 3–5 years of experience in call center operations, with at least 1–2 years in a supervisory or assistant managerial role. Strong understanding of multi-channel operations (calls, email, chat). Strong understanding of call center technologies, CRM systems, and performance metrics. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, customer-focused environment. Ability to manage KPIs, workforce, and service quality Proficiency in MS Office and call center software platforms. Experience with CRM systems, workforce management tools, reporting platforms and quality assurance programs. Knowledge of customer service best practices and industry standards. Certification in customer service or call center management is a plus. <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<ol><li><p>Manage daily store and inventory operations</p></li><li><p>Maintain accurate records of spare parts, materials, consumables, and workshop supplies</p></li><li><p>Receive, inspect, and record incoming parts and materials</p></li><li><p>Issue spare parts and materials against approved job cards or requests</p></li><li><p>Monitor stock levels and identify items requiring replenishment</p></li><li><p>Prepare purchase requests and purchase orders when required</p></li><li><p>Source spare parts and consumables from approved suppliers</p></li><li><p>Compare supplier quotations, prices, quality, and availability</p></li><li><p>Negotiate prices and delivery terms with suppliers when appropriate</p></li><li><p>Coordinate with suppliers to ensure timely delivery</p></li><li><p>Verify received items against purchase orders and invoices</p></li><li><p>Maintain accurate purchase, stock, and supplier records</p></li><li><p>Monitor stock movement and investigate discrepancies</p></li><li><p>Conduct regular physical stock counts and reconcile inventory records</p></li><li><p>Maintain proper documentation for purchases, invoices, and payments</p></li><li><p>Assist with basic accounting and cost-related records for store purchases</p></li><li><p>Monitor spare parts costs and help control unnecessary expenditure</p></li><li><p>Ensure proper storage and organization of all materials</p></li><li><p>Coordinate with workshop supervisors and technicians regarding required parts</p></li><li><p>Track parts issued to specific vehicles or job cards</p></li><li><p>Prepare regular inventory and purchasing reports</p></li><li><p>Support management with cost analysis and purchasing information</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Diploma or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or a related field</p></li><li><p>Automotive spare parts or inventory certification is an advantage</p><br></li></ul><p><strong>Experience</strong></p><br><ul><li><p>Minimum 2–4 years of experience in store management, purchasing, inventory, or accounting</p></li><li><p>Experience in an automotive workshop, service center, or spare parts environment is preferred</p></li><li><p>Experience with automotive spare parts purchasing is highly preferred</p></li><li><p>UAE supplier and market knowledge is an advantage</p></li></ul><br><p><strong>Skills & Competencies</strong></p><ul><li><p>Strong inventory and purchasing management skills</p></li><li><p>Basic to intermediate accounting knowledge</p></li><li><p>Good understanding of automotive spare parts and workshop consumables</p></li><li><p>Strong negotiation and supplier management skills</p></li><li><p>Excellent attention to detail</p></li><li><p>Strong numerical and analytical skills</p></li><li><p>Good organizational and time-management skills</p></li><li><p>Ability to identify stock discrepancies and control inventory</p></li><li><p>Proficiency in Excel and accounting/inventory software</p></li><li><p>Experience with ERP systems is an advantage</p></li><li><p>Good communication and coordination skills</p></li><li><p>English communication skills required; Arabic is an advantage</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Mechanical Engineer (Static &amp; Rotating) <p>on-site position</p><br> <p>Position: Mechanical Engineer (Static &amp; Rotating)</p><br> <p>Company Overview:</p><br> <p>Star Services LLC is a leading provider of engineering, technical, and professional services to clients in the oil and gas industry. We specialize in delivering innovative solutions to complex challenges, helping our clients optimize their operations and increase efficiency. Our team is made up of highly skilled and experienced professionals who are committed to delivering exceptional results for our clients.</p><br> <p>Job Description:</p><br> <p>We are currently seeking a highly motivated and skilled Mechanical Engineer (Static &amp; Rotating) to join our team. In this role, you will be responsible for providing technical support and expertise in the design, installation, and maintenance of mechanical equipment and systems. You will work closely with our clients to understand their needs and develop solutions that meet their requirements.</p><br> <p>Key Responsibilities:</p><br> <p>- Design and develop mechanical systems and equipment for various projects, including static and rotating equipment</p><br> <p>- Conduct feasibility studies, risk assessments, and cost-benefit analyses for new projects</p><br> <p>- Prepare technical specifications, drawings, and other documentation for equipment and systems</p><br> <p>- Ensure compliance with industry codes, standards, and regulations in all designs and installations</p><br> <p>- Collaborate with project teams to ensure timely and efficient delivery of projects</p><br> <p>- Conduct inspections and troubleshoot issues with existing equipment and systems</p><br> <p>- Provide technical support to clients and address any concerns or issues that arise during project execution</p><br> <p>- Stay up-to-date with advancements in mechanical engineering and incorporate new technologies into designs and processes</p><br> <p>- Mentor and train junior engineers and technicians as needed</p><br> <p>Requirements:</p><br> <p>- Bachelor's degree in Mechanical Engineering or a related field</p><br> <p>- Minimum of 5 years of experience in mechanical engineering, with a focus on static and rotating equipment</p><br> <p>- Strong knowledge of industry codes and standards, such as ASME, API, and ANSI</p><br> <p>- Proficiency in CAD software and other engineering design tools</p><br> <p>- Excellent problem-solving and analytical skills</p><br> <p>- Ability to work independently and in a team environment</p><br> <p>- Strong communication and interpersonal skills</p><br> <p>- Willingness to travel and work on-site as needed</p><br> <br> <br> </div>

<p>To manage and oversee landscaping maintenance projects, ensuring that all projects are delivered within budget and to the required quality standards. The Project Manager will be responsible for managing one or multiple maintenance projects and coordinating with clients, suppliers, and internal teams to achieve project objectives. <br><br><strong>Key Accountabilities:</strong></p><p><strong>Project Planning & Execution:</strong></p><ul><li><p>Develop detailed maintenance schedules and plans in coordination with the Operations Manager.</p></li><li><p>Oversee day-to-day maintenance operations, including irrigation systems, softscape, pest control, and routine upkeep.</p></li><li><p>Monitor maintenance activities to ensure compliance with contractual obligations and quality standards.</p></li><li><p>Implement preventive maintenance programs to prolong landscape lifespan.</p></li><li><p>Identify and address operational issues, taking corrective actions to avoid service disruptions.</p></li><li><p>Coordinate with NOC Engineer to obtain government approval</p></li></ul><p><strong>Client & Stakeholder Management:</strong></p><ul><li><p>Serve as the primary point of contact for clients regarding maintenance-related matters.</p></li><li><p>Conduct regular client meetings and site visits to ensure client satisfaction.</p></li><li><p>Address client concerns and service requests promptly.</p></li><li><p>Prepare and present periodic progress reports to clients and management.</p></li></ul><p><strong>Team Management:</strong></p><ul><li><p>Supervise site supervisors, foremen, and maintenance crews.</p></li><li><p>Assign tasks, monitor performance, and ensure adherence to maintenance schedules.</p></li><li><p>Provide on-the-job training and guidance to team members.</p></li><li><p>Promote a culture of safety, teamwork, and continuous improvement.</p></li></ul><p><strong>Quality Control & Compliance:</strong></p><ul><li><p>Implement quality control procedures for all maintenance activities.</p></li><li><p>Conduct regular inspections to assess the quality of service delivery.</p></li><li><p>Ensure compliance with HSE regulations and company policies.</p></li><li><p>Address non-conformances and initiate corrective actions.</p></li></ul><p><strong>Resource Management:</strong></p><ul><li><p>Manage manpower allocation and ensure optimal resource utilization.</p></li><li><p>Coordinate with procurement teams for timely delivery of maintenance materials and tools.</p></li><li><p>Monitor inventory levels and request replenishments as needed.</p></li></ul><p><strong>Reporting & Documentation:</strong></p><ul><li><p>Maintain comprehensive maintenance logs and daily reports.</p></li><li><p>Prepare and submit periodic operational reports to the Operations Manager.</p></li><li><p>Document all client correspondence, service requests, and corrective actions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Agriculture, Horticulture, Landscaping, or relevant field.</p></li><li><p>PMP would be an added advantage</p></li><li><p>8-10 years relevant work experience</p></li><li><p>Driving license is a must</p></li></ul><ul><li><p>Strong project management skills and experience with large-scale projects</p></li><li><p>Knowledge of sustainable practices</p></li><li><p>Experience working with a diverse range of projects including urban parks, residential areas, and commercial spaces</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you´ll do <ul> <li>Fully manage and lead product analysis and testing while documenting progress and results in the LIM systems</li> <li>Provide technical support to customer and analyze results after product release Record, organize and communicate results/data from experiments and testing</li> <li>Explore new technology, product, or performance improvement opportunities</li> <li>Observe safety and environmental guidelines while handling products</li> <li>Perform data analysis, draw conclusions, and make experimental recommendations</li> <li>Maintain laboratory and storage areas, as well as equipment</li> <li>Ensure adherence to all applicable environmental, health and safety regulations, standards and policies&nbsp;</li> <li>Actively participate in scientific publications and forums</li> <li>Collaborate closely with product management, production and sourcing teams to develop new products and nurture current product lines through product&nbsp;</li> <li>Support manufacturing to ensure quality product delivery</li> <li>Effectively communicate with stakeholders and leverage their feedback to optimize processes towards customer requirements</li> <li>Attend or present technical work at business meetings and conferences&nbsp;</li> </ul> <br><br> What makes you a good fit <ul> <li>Teamwork, organization, explore new tech, innovation,..</li> <li>...</li> <li>...</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive medical insurance coverage and visa costs for employees and dependents</li> <li>Life insurance, workmen compensation insurance, and EAP service for employees</li> <li>Housing, transport, and child education allowances</li> <li>Gender-neutral parental leave of 8 weeks, leave entitlement exceeds legal requirement</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Technical Service Manager plays a pivotal role in ensuring the seamless delivery of technical support and services to our clients. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about leveraging technology to solve complex problems. As a Technical Service Manager, driving excellence in customer service and technical support while ensuring that our clients receive the highest quality of service.</p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Lead and manage a team of technical support professionals, ensuring they are equipped with the necessary tools and knowledge to deliver exceptional service to clients.</li><li>Develop and implement technical support strategies that align with business objectives, leveraging industry best practices to enhance service delivery.</li><li>Monitor and analyze service performance metrics, utilizing data-driven insights to identify areas for improvement and optimize team efficiency.</li><li>Act as the primary point of contact for escalated technical issues, providing timely resolutions and maintaining strong relationships with key clients.</li><li>Coordinate with cross-functional teams to ensure seamless integration of technical services with other business operations, fostering collaboration and communication.</li><li>Conduct regular training sessions and workshops for team members to enhance their technical skills and improve customer service techniques.</li><li>Stay up-to-date with industry trends and emerging technologies, integrating relevant advancements into the technical service framework to maintain a competitive edge.</li><li>Prepare and present reports on service performance and team achievements to senior management, highlighting successes and areas for development.</li><li>Develop and maintain documentation for technical processes and procedures, ensuring that all team members have access to up-to-date information and resources.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team of technical professionals.</li><li>Excellent problem-solving abilities to quickly diagnose and resolve complex technical issues.</li><li>Proficiency in customer relationship management (CRM) tools to track service requests and client interactions.</li><li>In-depth knowledge of technical support best practices and methodologies to ensure high-quality service delivery.</li><li>Effective communication skills to clearly articulate technical information to non-technical stakeholders.</li><li>Ability to analyze performance metrics and utilize data to drive continuous improvement initiatives.</li><li>Familiarity with emerging technologies and trends in the technical support landscape to keep the service offerings relevant and competitive.</li></ul></div>

We are looking for an experienced Senior Dev Ops Engineer with strong hands-on expertise in CI/CD, Open Shift, Kubernetes, Git Hub Actions, Jenkins, Git Ops, Service Mesh, and Dev Ops automation.<br><br>The successful candidate will be responsible for designing, implementing, managing, and optimizing CI/CD pipelines and containerized application environments across Kubernetes and Open Shift platforms. The role requires strong practical experience in enterprise Dev Ops environments, automation, microservices security, observability, and cross-functional collaboration.<br><br>Requirements<br><br>Key Responsibilities<br><br>Design, implement, manage, and optimize CI/CD pipelines for enterprise application deployments Build and manage deployment pipelines across container technologies including Native Kubernetes and Red Hat Open Shift Develop and maintain automated CI/CD workflows using Git Hub Actions Implement and manage Jenkins-based Continuous Integration / Continuous Delivery (CI/CD) pipelines Develop and maintain Jenkins Shared Libraries, Pipeline-as-Code, and Groovy scripting for CI/CD automation Implement and manage Git Ops-based deployment practices using tools such as Argo CDWork with development and engineering teams to automate application build, deployment, release, and environment management processes Manage and support multiple application environments across development, testing, staging, and production Implement and maintain Service Mesh solutions within containerized and microservices environments Support secure communication between microservices and understand microservice authentication and authorization mechanisms Collaborate with cross-functional teams to design, deploy, configure, and manage different application environments Implement Dev Ops automation to improve deployment reliability, repeatability, and efficiency Monitor application and platform health and troubleshoot infrastructure, deployment, and pipeline issues Implement and maintain enterprise logging and monitoring solutions Work with ELK Stack, Prometheus, and Grafana for centralized logging, monitoring, metrics, dashboards, and troubleshooting Support production deployments, incident resolution, performance monitoring, and continuous platform improvements Contribute to Dev Ops standards, automation frameworks, engineering best practices, and platform reliability initiatives<br><br>Required Technical Skills<br><br>CI/CD & Automation<br><br>Strong hands-on experience with CI/CD pipelines Strong experience with Jenkins Experience developing Jenkins Shared Libraries Strong understanding of Pipeline-as-Code Hands-on experience with Groovy scripting for Jenkins automation Strong hands-on experience with Git Hub Actions<br><br>Kubernetes & Open Shift<br><br>Strong hands-on experience with Native Kubernetes Strong hands-on experience with Red Hat Open Shift administration and deployments Experience deploying and managing containerized applications across Kubernetes/Open Shift environments Strong understanding of container-based application deployment and orchestration<br><br>Git Ops<br><br>Practical experience with Git Ops methodologies Hands-on experience with Argo CD or similar Git Ops tools Understanding of automated, declarative application deployment and environment management<br><br>Service Mesh & Microservices Security<br><br>Practical hands-on experience with Service Mesh technologies Strong understanding of microservices architecture Strong understanding of microservice authentication and authorization processes Understanding of secure service-to-service communication<br><br>Monitoring & Observability<br><br>Strong understanding of enterprise logging and monitoring solutions Hands-on experience with ELK Stack Hands-on experience with Prometheus Hands-on experience with Grafana Ability to troubleshoot application and platform issues using logs, metrics, and monitoring dashboards<br><br>Required Competencies<br><br>Strong troubleshooting and problem-solving skills Ability to work across development, testing, operations, security, and infrastructure teams Strong understanding of enterprise Dev Ops practices and automation Ability to manage multiple environments and deployment pipelines Strong communication and collaboration skills Strong ownership of production stability, deployment quality, and continuous improvement Ability to work effectively in a fast-paced Agile/Dev Ops environment<br><br>Preferred Experience<br><br>Experience working in banking or financial services environments Experience supporting enterprise-scale Kubernetes/Open Shift platforms Experience with highly available and production-critical applications Exposure to security, compliance, and controlled deployment practices within regulated environments

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>The Social Media Manager is responsible for ensuring the execution of high-quality, engaging social content in alignment with the overarching content strategy and the department’s standards. <br><br>This role leads the organic social team in planning, developing, and adapting social media campaigns to ensure a cohesive and seamless customer experience across channels, including Instagram, Tik Tok, influencer collaborations, and other touchpoints. By crafting and curating content that aligns with marketing objectives, the Social Media Manager ensures that messaging supports each stage of the customer journey while driving engagement, brand awareness, and sales.<br><br> As an integral role within the Content Department, the Social Media Manager works closely with the Head of Department to contribute to the development and implementation of the social media strategy, ensuring alignment with the key marketing and trade calendars. This includes leading the strategic delivery of organic social initiatives, optimizing content for performance, and collaborating with influencer and commercial partners to enhance visibility.<br><br> As a cross-functional leader, the Social Media Manager ensures that the organic social strategy is integrated across all marketing channels, supporting key trade and seasonal focuses while maintaining consistency with the brand’s visual identity and messaging. Additionally, this role oversees performance analysis and reporting, working with stakeholders to refine strategies based on insights. In collaboration with the Head of Department and group stakeholders, the Social Media Manager also contributes to strategic platform development and ensures accurate, relevant commercial reporting to support business objectives.<br> <br><br> <br><br>Strategic Roles and Responsibilities<br> • Align social media initiatives with trade and seasonal calendars.<br> • Partner with influencer and commercial teams to enhance visibility and engagement.<br> • Drive strategic platform development and lead creative workshops.<br> • Maintain a forward-looking approach by monitoring industry trends and competitor activities.<br> • Contribute to social media content strategy to achieve overall business objectives. <br> • Data & Analytic platform selection contribution during GPO activities for commercial monitoring.<br><br>Functional Roles and Responsibilities<br> • Manage all aspects of organic social media strategy, ensuring alignment with marketing objectives.<br> • Develop a content strategy to attract Gen Z and Millennial audiences.<br> • Collaborate with cross-department teams to maintain the brand’s messaging and visual identity.<br> • Optimize social media reporting to track KPIs, including engagement, follower growth, impressions, and sales.<br><br>People Management Roles and Responsibilities<br> • Provide inspiring leadership to the Organic Social Media Team.<br> • Oversee team deliverables and provide mentorship for skill and career growth.<br> • Conduct regular reviews of team recommendations to ensure strategic alignment.<br> <br><br> 6-8 years of experience in social media management, with at least 2 years managing a team<br> Deep understanding of social platforms: Instagram, Facebook, Twitter, You Tube, Pinterest, Tik Tok, and Snapchat.<br> Past experience working for a fashion, luxury, beauty or similar brand<br> Proficiency in analytics tools (Google Analytics, Social Bakers, Sprinklr, Dash Hudson).<br> Strong writing and editing skills with excellent grammar.<br> Experience with Adobe Creative Cloud applications for social media content adaptation.<br> Familiarity with SEO principles and performance marketing channels.<br> Strong Excel, Power Point, and Keynote skills.