Store manager Jobs in UAE

<ul><li><p>Assist the Manager – Store in managing day-to-day store and warehouse operations at project sites.</p></li><li><p>Coordinate the receipt, inspection, identification, storage, preservation, and issuance of project materials.</p></li><li><p>Ensure timely availability of materials to construction, electrical, civil, MEP, and other project teams.</p></li><li><p>Verify delivered materials against purchase orders, delivery notes, material requisitions, specifications, and approved documentation.</p></li><li><p>Coordinate with QA/QC teams for inspection and approval of incoming materials before acceptance and use.</p></li><li><p>Ensure proper tagging, coding, segregation, stacking, and storage of materials based on their type and requirements.</p></li><li><p>Maintain appropriate storage and preservation conditions for electrical, mechanical, civil, MEP, and other technical materials.</p></li><li><p>Issue materials against approved Material Requisitions/Material Issue Notes and maintain complete supporting documentation.</p></li><li><p>Maintain accurate records of material receipts, issues, returns, transfers, damages, shortages, and excess materials.</p></li><li><p>Monitor stock levels and coordinate replenishment of critical materials to prevent shortages and project delays.</p></li><li><p>Track critical and long-lead materials and provide regular status updates to the Store Manager and Project Management team.</p></li><li><p>Conduct regular physical stock counts and cycle counts and reconcile physical inventory with ERP/system records.</p></li><li><p>Investigate stock discrepancies and support implementation of corrective and preventive actions.</p></li><li><p>Monitor slow-moving, surplus, obsolete, damaged, and excess materials and coordinate appropriate action.</p></li><li><p>Coordinate material transfers between project sites, warehouses, and other company locations.</p></li><li><p>Coordinate with Procurement, Logistics, Planning, Construction, Engineering, QA/QC, Finance, and Project teams regarding material requirements and availability.</p></li><li><p>Support logistics activities related to loading, unloading, transportation, and movement of project materials.</p></li><li><p>Ensure proper handling and storage of high-value and sensitive equipment such as transformers, switchgear, cables, panels, electrical accessories, and other power-project equipment.</p></li><li><p>Maintain proper documentation for material receipt, inspection, storage, issue, return, and transfer.</p></li><li><p>Update ERP/inventory management systems accurately and on a timely basis.</p></li><li><p>Prepare daily, weekly, and monthly material movement and inventory reports.</p></li><li><p>Monitor material consumption against project requirements and identify unusual usage, wastage, or losses.</p></li><li><p>Assist in maintaining proper housekeeping, stacking, access control, fire protection, and safety standards within store and warehouse areas.</p></li><li><p>Ensure compliance with company procedures, project requirements, quality standards, and HSE policies.</p></li><li><p>Supervise storekeepers, material controllers, and warehouse personnel and allocate daily activities.</p></li><li><p>Monitor staff performance, productivity, attendance, and adherence to store procedures.</p></li><li><p>Provide guidance and training to store personnel on inventory control, documentation, material handling, and safety practices.</p></li><li><p>Assist in internal and external audits and ensure all required material records are readily available.</p></li><li><p>Support the commercial and project teams with material reconciliation, surplus material tracking, and cost-related information.</p></li><li><p>Assist with project close-out activities, including reconciliation and handover of surplus, unused, returnable, and damaged materials.</p></li><li><p>Identify opportunities to improve inventory accuracy, storage efficiency, material availability, and operational cost control.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Materials Management, Business Administration, Engineering, or a related discipline.</p></li><li><p>Typically 6–10 years of relevant experience in stores, warehouse, inventory, or materials management, preferably within power, EPC, construction, or infrastructure projects.</p></li><li><p>Experience in managing project stores and warehouses in a construction or power-project environment.</p></li><li><p>Good knowledge of electrical, civil, mechanical, MEP, and construction materials.</p></li><li><p>Experience in material receipt, inspection, preservation, issuance, stock control, and inventory reconciliation.</p></li><li><p>Strong understanding of warehouse procedures, inventory management, material coding, and stock control.</p></li><li><p>Experience handling electrical equipment and power-project materials such as transformers, switchgear, cables, panels, and accessories will be an advantage.</p></li><li><p>Working knowledge of ERP/inventory management systems; SAP or equivalent experience is preferred.</p></li><li><p>Knowledge of Material Receipt Notes, Material Requisitions, Material Issue Notes, Stock Transfer Notes, Delivery Notes, and related documentation.</p></li><li><p>Ability to coordinate effectively with Procurement, Logistics, Construction, Planning, QA/QC, Finance, and Project Management teams.</p></li><li><p>Good understanding of HSE requirements related to warehouse operations, material handling, lifting, storage, and transportation.</p></li><li><p>Strong organizational, analytical, communication, and problem-solving skills.</p></li><li><p>Good proficiency in MS Office, particularly Microsoft Excel.</p></li><li><p>Ability to supervise store personnel and manage multiple material-related activities simultaneously.</p></li><li><p>UAE/GCC project experience is preferred.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience with power transmission, distribution, substations, EPC projects, or major infrastructure developments.</p></li><li><p>Exposure to HV/EHV substation projects and associated electrical equipment.</p></li><li><p>Experience managing project stores for large-scale construction or EPC projects.</p></li><li><p>Knowledge of UAE logistics, material control, and client/authority requirements.</p></li><li><p>Experience with material reconciliation, surplus material management, and project close-out.</p></li><li><p>Experience working with major EPC contractors, consultants, suppliers, and subcontractors.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

Summary<br><br>Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.<br><br>Job Description<br><br>As a Senior Sales Associate at Boucheron, you will play a pivotal role in driving sales, nurturing client relationships and fostering business development opportunities. You will represent the most stylish and cutting edge French High Jewelry Maison with elegance, expertise and a commitment to exceptional service. Your primary responsibilities will encompass sales execution, clienteling initiatives and proactive business development strategies with a focus on High Jewelry.<br><br>YOUR MISSIONS:<br><br>Sales Performance:<br><br>Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces. Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition. Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit. Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.<br><br>Clienteling Missions:<br><br>Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences. Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences. Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management. Coordinate with the Store Manager to create personalized and exclusive client events to enhance client engagement and retention.<br><br>Business Development:<br><br>Identify and pursue business development opportunities to expand the store client base and market presence. Actively network and engage with high-net-worth individuals, influencers, and business bringers to promote House awareness and foster partnerships. Collaborate with the Store management team to develop clients & prospects initiatives to drive to Store. Provide insights and feedback on market trends, competitive landscape, and customer preferences to inform product development and marketing strategies.<br><br>YOUR PROFILE:<br><br>Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry. Exceptional sales acumen with a track record of achieving and exceeding sales targets, preferably with a minimum of 30% High Jewelry total turnover Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds. Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred. Proficiency in CRM software and very important clienteling skills. Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment. Professionalism and integrity. Enthusiastic and positive attitude Adaptability and willingness to learn. Strong work ethic. <br><br>We believe in the richness of perspectives and backgrounds. We create for and with this diversity, and recruit without consideration of gender, age, nationality, culture, disability, religious beliefs, or sexual orientation. Gender parity and equal opportunities are our priorities.<br>We strive to create an authentic environment together, which supports the physical and emotional well-being of every employee, where everyone has the freedom to fully realize their potential.<br><br>Job Type<br><br>Regular<br><br>Start Date<br><br>2026-10-05<br><br>Schedule<br><br>Full time<br><br>Organization<br><br>Luxury Boutique Middle East -LLC

<p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 13.5pt;"><strong>Position Summary</strong></span></span></p><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">The Team Lead – Inventory Control is responsible for planning, coordinating, and executing daily inventory control activities across the retail operation. The role will lead the Inventory Control team in barcode scanning, bin completion, stock verification, and inventory accuracy activities using PDT/scanning devices. The Team Lead will ensure that daily targets are achieved efficiently while maintaining high standards of accuracy and compliance with inventory procedures.</span></span></p><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 13.5pt;"><strong>Key Responsibilities</strong></span></span></p><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>1. Inventory Planning & Execution</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Allocate assigned bins, areas, and tasks among team members to ensure efficient workflow.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Monitor and execute daily scanning activities as per the approved plan.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure assigned bins and inventory tasks are completed within defined timelines.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>2. Team Supervision</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Lead and supervise Inventory Control Assistants during daily operations.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Brief the team on daily targets, priorities, processes, and operational requirements.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Monitor individual and team productivity and ensure targets are consistently achieved.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Provide on-the-job guidance and support to team members on scanning, counting, and inventory procedures.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure team members follow the correct processes and maintain discipline and productivity.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>3. Scanning & Bin Management</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Oversee barcode scanning of merchandise using PDT/RF scanning devices.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure all assigned bins are completed accurately and systematically.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Monitor scanning progress and identify delays, incomplete bins, or operational bottlenecks.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Conduct random checks to ensure items are correctly scanned, counted, and recorded.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure misplaced, damaged, unidentified, or duplicate items are appropriately reported and addressed.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>4. Inventory Accuracy & Reconciliation</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Monitor inventory accuracy and investigate discrepancies identified during scanning and stock counts.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Coordinate recounts and verification activities where required.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure discrepancies are documented and escalated to the relevant supervisor/manager.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>5. Productivity & Performance Management</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Track daily team performance against scanning, bin completion, accuracy, and productivity targets.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Prepare and maintain daily operational reports and productivity updates.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Identify performance gaps and take corrective action in coordination with the supervisor/manager.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure productivity of Scanning targets are achieved without compromising inventory accuracy.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>6. Retail Operations Coordination</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Coordinate with Retail Store Manager/In-Charge, Stockroom, and other relevant teams to ensure smooth inventory activities.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>7. PDT & System Management</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure team members correctly use PDT/RF scanning devices.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Report system, device, barcode, or technical issues that may impact operations.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure accurate system updates and adherence to defined inventory control processes.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>8. Compliance & Safety</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure compliance with company inventory procedures, SOPs, and retail operational guidelines.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Promote safe handling of merchandise and equipment.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Maintain an organized and safe working environment.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Ensure proper handling of inventory to minimize stock loss, damage, and discrepancies.</span></span></li></ul><p style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 13.5pt;"><strong>Qualifications & Experience</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Bachelor's degree or Diploma in Business Administration, Supply Chain, Retail Management, Logistics, or a related field preferred.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;"><strong>2–4 years of experience in inventory control, stock management, warehouse operations, or retail operations.</strong></span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Previous <strong>retail experience is preferred</strong>, particularly within large-scale retail, fashion, lifestyle, FMCG, or multi-store environments.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Prior experience supervising or leading a team is preferred.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Experience with PDT, RF scanners, barcode scanning, or inventory management systems is an advantage.</span></span></li><li style="line-height: normal;"><span style="font-family: "Times New Roman", serif;"><span style="font-size: 12pt;">Work Timings: Night Shifts</span></span></li></ul>

<div> POSITION OBJECTIVE <br/> </div> <div> - The position is responsible for increasing business revenues <br/> </div> <div> - The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction <br/> </div> <div> - Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store <br/> </div> <div> - Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience <br/> </div> <div> - Provide leadership and support to all the employees </div><br/>Key Responsibilities <br/>Sales and profitability: <br/>- Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage<br/>- Set store sales target to maximize the sales and profitability<br/>- Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources<br/>- Effective management of the operational costs, reduction in operational costs by automation<br/>- Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees<br/>- Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times<br/>- Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements<br/>- Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation<br/>- Interpret and make decision on operations and visual standards based on store and client’s needs Employee development<br/>- Identify store training and development needs in conjunction with the Brand General Manager and training department<br/>- Formulate a succession plan, in conjunction with the Brand General Manager - Set KPI’s and KRA’s for direct subordinates and conduct performance appraisal and feedback<br/>- Involve in the selection and recruitment of the operational staff, when required<br/>- Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication<br/>- Conduct regional sales and operations meetings on regular basis<br/>- Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance<br/>- Ensure brand participation in loyalty program ‘Club Apparel’<br/>- Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management<br/>- Monitor store inventory in consultation with Brand General Manager and Brand Managers<br/>- Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales<br/>- Monitor slow-moving and out-dated stock, in consultation with Brand Managers<br/>- Ensure stock security measures are effectively managed by Store Managers Store design and projects Management<br/>- Involve in the design and layout process of the new store projects<br/>- Design a "New Store Schedule' prior to commencement of design process<br/>- Provide guidance to concept Architect during the design and implementation process<br/>- Conduct regular Project update meetings with the Projects team<br/>- Provide guidance and support to territory during set-up and merchandising phase Miscellaneous<br/>- Ensure enhanced brand visibility and provide inputs for marketing and brand awareness<br/>- Handling legal responsibilities related to store management/store opening/planning<br/>

<p><strong>About YO-CAI</strong></p><p>YO-CAI is a frozen yoghurt and açaí destination bringing feel-good flavours, fresh toppings, and a welcoming atmosphere to JVC. We’re creating a neighbourhood spot where guests can enjoy their favourite treats, discover new combinations, and come back for the experience as much as the taste.</p><p><strong>The Opportunity</strong></p><p>As Store Manager, you’ll take ownership of YO-CAI’s daily operations, team performance, and customer experience at Binghatti Amber. You’ll lead by example, establish clear routines, and build systems that keep the store running smoothly.</p><p>You’ll work directly with the owners on business priorities and major decisions, while confidently managing day-to-day operations.</p><p><strong>What You’ll Be Doing</strong></p><p><strong>Leading the Team</strong></p><ul><li><p>Coordinate recruitment with the owners and lead onboarding, training, and performance reviews.</p></li><li><p>Build a positive, accountable team culture with clear service standards.</p></li><li><p>Develop team members to manage shifts confidently and independently.</p></li></ul><p><strong>Running the Store</strong></p><ul><li><p>Oversee daily service, opening and closing procedures, cleanliness, and presentation.</p></li><li><p>Keep products and toppings fresh, available, and consistently presented.</p></li><li><p>Maintain equipment care routines and coordinate preventative maintenance.</p></li><li><p>Identify practical improvements to service speed and daily workflows.</p></li></ul><p><strong>Scheduling and Labour</strong></p><ul><li><p>Prepare weekly staff schedules that match customer demand and manage labour costs.</p></li><li><p>Ensure effective coverage during evenings, weekends, and busy periods.</p></li><li><p>Manage attendance, shift changes, and daily task allocation.</p></li></ul><p><strong>Inventory and Financial Control</strong></p><ul><li><p>Coordinate suppliers, ordering, deliveries, stock rotation, and stock counts.</p></li><li><p>Track wastage and introduce practical ways to reduce it.</p></li><li><p>Oversee accurate point-of-sale transactions and daily cash reconciliation.</p></li><li><p>Monitor sales, stock usage, and operating costs to identify improvements.</p></li></ul><p><strong>Customer Experience</strong></p><ul><li><p>Deliver friendly, attentive service and a consistently excellent guest experience.</p></li><li><p>Resolve complaints professionally and within agreed guidelines.</p></li><li><p>Build relationships with regular customers and help new guests feel welcome.</p></li></ul><p><strong>Food Safety and Store Standards</strong></p><ul><li><p>Maintain applicable Dubai food safety, hygiene, and workplace safety standards.</p></li><li><p>Keep cleaning schedules, temperature checks, and required records up to date.</p></li><li><p>Ensure the team follows safe food handling, storage, and allergen procedures.</p></li></ul><p><strong>Community and Local Marketing</strong></p><ul><li><p>Build relationships with residents, gyms, offices, and neighbouring businesses in JVC.</p></li><li><p>Suggest local partnerships and promotions that encourage repeat visits.</p></li><li><p>Support the execution of in-store campaigns and brand activities.</p></li></ul><p><strong>Reporting</strong></p><ul><li><p>Share a concise weekly update with the owners covering sales, staffing, labour costs, stock, waste, maintenance, customer feedback, and recommended actions.</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p><strong>About You</strong></p><p>You’re organised, hands-on, calm under pressure, and comfortable taking responsibility. You care about both the customer experience and the details that make a store successful.</p><p>You’ll ideally bring:</p><ul><li><p>At least five years of hospitality, food and beverage, or retail leadership experience.</p></li><li><p>Confidence in training teams, giving feedback, and managing performance.</p></li><li><p>Strong scheduling, stock management, and cost-control skills.</p></li><li><p>A proactive approach to solving problems and improving routines.</p></li><li><p>Clear communication skills and a welcoming manner.</p></li><li><p>Availability to work flexible shifts, including evenings, weekends, and public holidays.</p></li></ul><p><strong>An advantage:</strong></p><ul><li><p>Experience in the UAE food and beverage industry.</p></li><li><p>Relevant food safety training or certification.</p></li><li><p>Experience opening or managing a café, dessert shop or açaí concept.</p></li></ul><p><strong>What Success Looks Like</strong></p><ul><li><p>Daily operations run smoothly and consistently.</p></li><li><p>Team members understand their responsibilities and deliver strong service.</p></li><li><p>Guests enjoy their experience and return regularly.</p></li><li><p>Stock, waste, and labour costs are well managed.</p></li><li><p>The store stays clean, organised, and well maintained.</p></li><li><p>YO-CAI becomes a favourite neighbourhood destination in JVC.</p></li></ul><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY</strong></p><br><ul><li>To sell Core product and to encourage cross selling of other direct sales products in assigned business territory.</li><li>To build and maintain effective business relationship with customers.</li><li>To manage the team assigned in a manner that would increase Sales in accordance with Credit policy.</li><li>To manage daily set of activities, outputs and staff performances through digital platforms.<br>&nbsp;</li></ul><p><strong>KEY RESPONSIBILITIES</strong><br>&nbsp;</p><br><ul><li>To ensure proper performance and productivity mix in the team.</li><li>To Ensure FAB WAY culture is fully implemented.</li><li>Managing a team including addressing their training needs to the appropriate resource, along with ensuring a smooth process for all.</li><li>To build and maintain effective business relationship with all internal departments and branches.</li><li>Continuous suggestions on changes and ways of improving FAB Products.</li><li>Manage Business Complexity in view of competition.</li><li>Identify any cross-selling opportunity for Other Business Divisions of the Bank.</li><li>Motivate the Team Assigned by awarding the High Performers and guiding the others as to improve their performance and also reporting the same to the manager DSD team.</li><li>To manage the area to ensure that over all responsibilities are achieved / exceed.</li><li>To increase bank's visibility in the banking / financial industry.</li><li>Developing new strategies for the business of respective area and build a strong business support unit.<br>Increase banks over profitability.</li><li>Ensure that team members are always up to date on product features and promotions.</li><li>Adhere to the Standard Operating Procedures, Policies, Code of Conduct and Service Standards of the bank, ensure that team members do the same and initiate appropriate disciplinary action for any violations noted.</li><li>To propose new companies for listing under TML.</li><li>To manage the team assigned, wherein the monthly sales are met or exceeded.</li><li>To plan, organize, lead and control team and their activities both from office and remotely by using Microsoft Tasks/CRM/digital transformation mediums.</li><li>To be able to conceptualize and create new avenues of business in collaboration with Employee banking.</li><li>To source quality business by ensuring Fraud and compliance guidelines are met.</li><li>To ensure effective customer relationship management of all business sourcing via constructively using NPS survey remarks/scores.</li><li>Ensure effective sales progress by developing and maintaining reporting/tracking of systems, anti-attrition processes and techniques, etc.</li><li>To build and grow the sales organization as an extension of the branch manager and the branch network.</li><li>To interface with the Employee Banking relationship managers to effectively deploy teams to capitalize on employee banking and branch.</li><li>To assist in conducting Promotional Activities, meetings and Road Shows in the assigned showrooms to Achieve or Exceed Budgeted Sales Volumes.</li><li>To ensure that the documentation provided by the team is complete and error-free for all approved applications sourced from such assigned team.</li><li>To ensure that team is doing regular follow up for document discrepancies, which have been approved as Deferrals.</li><li>To provide Monthly MIS on performance to Manager of the assigned Region.</li><li>To provide Weekly MIS on all related Sales/Services Updates to Manager DSD team as to ensure regular tracking of Errors/Deferrals/etc.</li><li>To provide regular customer and market feedback to senior management, to improve Product Offering and Business Acquisition.</li><li>To capitalize on-cross selling opportunities.</li><li>To recommend the banks products proposed from the team, and which are considered good credit risk and as per Bank Policy.</li><li>Requires good convincing and Negotiating Skills according to the complexity of business.</li><li>Customer sales targets.</li><li>Client satisfaction index.</li><li>Adherence to policies, processes, and procedures of FAB.</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>&nbsp;</p><br><ul><li>University Degree or Equivalent Qualification.</li><li>Excellent PC skills.</li><li>Between 3-5 years' experience in selling banking products or in a financial Industry.</li><li>Leadership and Team Management Skills.</li><li>Service Quality &amp; Customer / Dealer Relations.</li><li>Comprehensive Sales Skills.</li><li>High Motivation and Pro-activity.</li><li>Ability to develop strong professional relationships between Team and Customers.</li><li>Should have good knowledge of Bank retail products.</li><li>Should have very good computer and organizational skills. Competitive and Multicultural awareness on related resources.</li><li>Should possess Market knowledge and competition policy/process awareness.<br>&nbsp;</li></ul><p><strong>Preferred</strong></p><br><ul><li>Desirable to have a sales diploma or certification.</li><li>Experience in similar job area is an added advantage</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY</strong></p><br><ul><li>To sell Core product and to encourage cross selling of other direct sales products in assigned business territory.</li><li>To build and maintain effective business relationship with customers.</li><li>To manage the team assigned in a manner that would increase Sales in accordance with Credit policy.</li><li>To manage daily set of activities, outputs and staff performances through digital platforms.<br>&nbsp;</li></ul><p><strong>KEY RESPONSIBILITIES</strong><br>&nbsp;</p><br><ul><li>To ensure proper performance and productivity mix in the team.</li><li>To Ensure FAB WAY culture is fully implemented.</li><li>Managing a team including addressing their training needs to the appropriate resource, along with ensuring a smooth process for all.</li><li>To build and maintain effective business relationship with all internal departments and branches.</li><li>Continuous suggestions on changes and ways of improving FAB Products.</li><li>Manage Business Complexity in view of competition.</li><li>Identify any cross-selling opportunity for Other Business Divisions of the Bank.</li><li>Motivate the Team Assigned by awarding the High Performers and guiding the others as to improve their performance, and also reporting the same to the manager DSD team.</li><li>To manage the area to ensure that over all responsibilities are achieved / exceed.</li><li>To increase bank's visibility in the banking / financial industry.</li><li>Developing new strategies for the business of respective area and build a strong business support unit.<br>Increase banks over profitability.</li><li>Ensure that team members are always up to date on product features and promotions.</li><li>Adhere to the Standard Operating Procedures, Policies, Code of Conduct and Service Standards of the bank, ensure that team members do the same and initiate appropriate disciplinary action for any violations noted.</li><li>To propose new companies for listing under TML.</li><li>To manage the team assigned, wherein the monthly sales are met or exceeded.</li><li>To plan, organize, lead and control team and their activities both from office and remotely by using Microsoft Tasks/CRM/digital transformation mediums.</li><li>To be able to conceptualize and create new avenues of business in collaboration with Employee banking.</li><li>To source quality business by ensuring Fraud and compliance guidelines are met.</li><li>To ensure effective customer relationship management of all business sourcing via constructively using NPS survey remarks/scores.</li><li>Ensure effective sales progress by developing and maintaining reporting/tracking of systems, anti-attrition processes and techniques, etc.</li><li>To build and grow the sales organization as an extension of the branch manager and the branch network.</li><li>To interface with the Employee Banking relationship managers to effectively deploy teams to capitalize on employee banking and branch.</li><li>To assist in conducting Promotional Activities, meetings and Road Shows in the assigned showrooms to Achieve or Exceed Budgeted Sales Volumes.</li><li>To ensure that the documentation provided by the team is complete and error-free for all approved applications sourced from such assigned team.</li><li>To ensure that team is doing regular follow up for document discrepancies, which have been approved as Deferrals.</li><li>To provide Monthly MIS on performance to Manager of the assigned Region.</li><li>To provide Weekly MIS on all related Sales/Services Updates to Manager DSD team as to ensure regular tracking of Errors/Deferrals/etc.</li><li>To provide regular customer and market feedback to senior management, to improve Product Offering and Business Acquisition.</li><li>To capitalize on-cross selling opportunities.</li><li>To recommend the banks products proposed from the team, and which are considered good credit risk and as per Bank Policy.</li><li>Requires good convincing and Negotiating Skills according to the complexity of business.</li><li>Customer sales targets.</li><li>Client satisfaction index.</li><li>Adherence to policies, processes, and procedures of FAB.</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>&nbsp;</p><br><ul><li>University Degree or Equivalent Qualification.</li><li>Excellent PC skills.</li><li>Between 3-5 years' experience in selling banking products or in a financial Industry.</li><li>Leadership and Team Management Skills.</li><li>Service Quality &amp; Customer / Dealer Relations.</li><li>Comprehensive Sales Skills.</li><li>High Motivation and Pro-activity.</li><li>Ability to develop strong professional relationships between Team and Customers.</li><li>Should have good knowledge of Bank retail products.</li><li>Should have very good computer and organizational skills. Competitive and Multicultural awareness on related resources.</li><li>Should possess Market knowledge and competition policy/process awareness.<br>&nbsp;</li></ul><p><strong>Preferred</strong></p><br><ul><li>Desirable to have a sales diploma or certification.</li><li>Experience in similar job area is an added advantage</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Sales Executive is responsible for delivering an excellent customer experience while achieving individual and store sales targets. The role involves assisting customers in selecting suitable products, providing accurate product information, generating sales, maintaining proper product presentation, and supporting the day-to-day operations of the retail store.</p><p>The Sales Executive should demonstrate strong communication and interpersonal skills, a customer-focused attitude, and the ability to identify sales opportunities and convert customer interactions into successful sales.</p><p><b>&nbsp;Key Responsibilities</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Welcome and assist customers in a friendly, professional, and courteous manner.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide accurate information regarding products, prices, availability, promotions, and policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle customer inquiries, complaints, and concerns professionally.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure every customer receives a positive and consistent shopping experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain professional appearance, grooming, and conduct in accordance with company standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively approach customers and understand their requirements, preferences, and budget.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recommend suitable products based on customer needs and product specifications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Promote new arrivals, special offers, promotions, and seasonal products.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities for upselling and cross-selling complementary products.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build strong relationships with regular and potential customers to encourage repeat business.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain strong knowledge of all products available in the store.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand product specifications, features, benefits, pricing, and applications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure products are properly displayed, priced, labelled, and arranged according to company standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain the cleanliness, organized, and overall appearance of the sales floor.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Replenish products from the stockroom when required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with stock receiving, transfers, stock counts, and inventory checks.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure merchandise is handled carefully and stored appropriately.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support visual merchandising and promotional displays as instructed by management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process customer purchases accurately through the POS system.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle cash, card, and other approved payment methods responsibly.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the Store Manager and other team members to achieve store objectives.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support colleagues during busy periods and maintain smooth store operations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in stock takes, promotional activities, events, and store campaigns.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties and responsibilities reasonably assigned by management.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications &amp; Experience</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High school diploma or equivalent; a relevant sales or retail qualification is an advantage.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum <b>2 years of retail sales experience</b>, preferably in a premium retail, sports, golf, fashion, or lifestyle environment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in golf retail or knowledge of golf products will be an added advantage.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience working with POS systems and handling customer transactions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to achieve sales targets and deliver excellent customer service.</p><p><b>Required Skills &amp; Competencies</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong communication and interpersonal skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer-focused and service-oriented approach.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong sales and negotiation skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good product presentation and demonstration skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to upsell and cross-sell effectively.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good numerical and cash-handling skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic computer and POS system knowledge.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good organizational and time-management skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently and as part of a team.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Positive attitude, energy, and willingness to learn.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure in a busy retail environment.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks &amp; Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead &amp; Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality &amp; Compliance</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management &amp; Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales &amp; Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial &amp; Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety &amp; Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health &amp; Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching &amp; Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety &amp; HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory &amp; Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning &amp; Organizing</p></li></ul><br><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Duty Manager – Hospitality | M&amp;S Café</b></p><p><b>&nbsp;</b></p><p><b>Overview of the Role</b></p><p>The <b>Duty Manager – Hospitality</b> is responsible for leading the day-to-day operations of the <b>Marks &amp; Spencer Café</b>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><br></p><p><b>What You Will Do</b></p><p><b>Lead &amp; Develop the Café Team</b></p><ul><li>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</li><li>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</li><li>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</li><li>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</li><li>Develop succession plans and support colleagues' learning and career development.</li></ul><p><br></p><p><b>Manage Daily Café Operations</b></p><ul><li>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</li><li>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</li><li>Ensure staffing levels are planned effectively to meet customer demand and service standards.</li><li>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</li><li>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</li></ul><p><br></p><p><b>Deliver an Exceptional Customer Experience</b></p><ul><li>Lead by example in delivering warm, friendly, and professional customer service.</li><li>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</li><li>Build customer loyalty by creating memorable dining experiences.</li><li>Monitor customer feedback and implement improvements to enhance satisfaction.</li><li>Drive a culture of hospitality excellence throughout the Café team.</li></ul><p><br></p><p><b>Food Safety, Quality &amp; Compliance</b></p><ul><li>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</li><li>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</li><li>Ensure all food is prepared, displayed, and served in accordance with company standards.</li><li>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</li><li>Promote a strong food safety culture across the Café operation.</li></ul><p><br></p><p><b>Stock Management &amp; Inventory Control</b></p><ul><li>Oversee ordering, receiving, and inventory management for all Café products.</li><li>Ensure effective stock rotation using FIFO principles and minimize food waste.</li><li>Monitor inventory levels and maintain optimum stock availability.</li><li>Conduct regular stock counts, inventory reconciliations, and variance investigations.</li><li>Manage supplier deliveries and ensure product quality standards are maintained.</li></ul><p><br></p><p><b>Drive Sales &amp; Commercial Performance</b></p><ul><li>Deliver café sales, profitability, and labor productivity targets.</li><li>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</li><li>Analyze sales trends and identify opportunities to improve commercial performance.</li><li>Support seasonal menu launches, promotions, and marketing campaigns.</li><li>Monitor food costs, waste, and operational expenses to improve profitability.</li></ul><p><br></p><p><b>Financial &amp; Operational Controls</b></p><ul><li>Manage daily cash handling, banking, and reconciliation procedures.</li><li>Monitor labor scheduling to maximize operational efficiency.</li><li>Ensure compliance with company financial controls and operational procedures.</li><li>Support budget management and cost control initiatives.</li><li>Maintain accurate operational and financial records.</li></ul><p><br></p><p><b>Health, Safety &amp; Operational Excellence</b></p><ul><li>Ensure a safe working environment for colleagues and customers.</li><li>Conduct regular Health &amp; Safety inspections and risk assessments.</li><li>Ensure all equipment is maintained and any faults are reported promptly.</li><li>Drive continuous improvement initiatives across café operations.</li><li>Ensure compliance with all Standard Operating Procedures (SOPs).</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Strong leadership and people management skills.</li><li>Excellent hospitality and customer service skills.</li><li>Sound knowledge of food safety, HACCP, and food hygiene standards.</li><li>Strong commercial awareness and business acumen.</li><li>Experience in labor planning, food cost control, and waste management.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to analyze sales and operational data to drive performance.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to perform effectively in a fast-paced hospitality environment.</li><li>Proficiency in Microsoft Excel and POS systems.</li></ul><p><br></p><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</li><li><b>4–6 years' experience</b> in Hospitality, Café, Restaurant, or Food Retail operations.</li><li>Minimum <b>2 years' experience</b> in a supervisory or management role.</li><li>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</li><li>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</li><li>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</li><li>Experience with POS systems, inventory management systems, and Microsoft Office applications.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Ability to work flexible shifts, weekends, evenings, and public holidays.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><em>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</em></p><br> <p><em>As the Brand Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Brand philosophy and values to the local market, the Store team and to the final Client.</em></p><br> <p><em>You are a driven business owner and you hold yourself accountable for achieving a successful overall store performance, seamlessly executing all activities to achieve the targets&nbsp;</em></p><br> <p><em>You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all.</em></p><br> <p><em>You are a motivating and inspiring leader; you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities</em>. Y<em>ou mentor and develop your team by working closely with them; you set them up for success through succession planning and ensuring internal growth.</em></p><br> <p><em>You ensure that Company policies and procedures are proactively put in place while managing all operational activities related to your Store.</em></p><br> <p><strong>Responsibilities</strong></p><br> <p><strong>Leading the Business</strong></p><br> <ul> <li>Drive Store Team to exceed Financial targets and maximize sales performances, determining the success of the entire store</li> <li>Propose and develop action plans, through careful analysis of performance</li> <li>Drive the Store team to exceed their KPI targets, including cross selling and up selling among product categories</li> <li>Represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients and building loyal relationships with the brand</li> <li>Be present on the sales floor, ensuring highest standard of approach and service to Clients.</li> <li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business</li> <li>Foster the E_commerce channel development through a timely response to orders received, always delivering a high standard of service</li> <li>Meet store operating budgets by monitoring store expenses</li> <li>Provide effective product feedback based on store needs, and participate in the buying session when requested</li> </ul> <p><strong>Client Development</strong></p><br> <ul> <li>Place the Client above all, leading by example to create a welcoming environment and to ensure the Team strives to meet their every need and request</li> <li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li> <li>Guarantee an excellent Client satisfaction and the highest level of Client service through the execution of the “Brand Selling Ceremony”</li> <li>Seamlessly manage the store’s local VIC’s, proposing the most appropriate and tailored actions to develop their loyalty and spend</li> <li>In partnership with other corporate functions, implement clienteling initiatives and events, securing Client loyalty and increasing Client spending</li> <li>Proactively identify opportunities to gain new Clients in order to grow store sales</li> <li>Foster a strong private appointment culture among the team</li> <li>What about resolving customer complaints?&nbsp; Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li> <li>Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li> </ul> <p><strong>Team Management&nbsp;&nbsp;&nbsp; </strong></p><br> <ol> <li> <ul> <li>Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client</li> <li>Encourage the exchange of information within the team and proactively develop morning briefing on specific topics&nbsp;</li> <li>Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates</li> <li>Understand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and procedures&nbsp;</li> <li>Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Retail Operations Manager in order to define the correct development processes</li> <li>Guarantee team development through coaching and follow-ups on individual action plans;</li> <li>Attract and recruit the best talents available on the market through networking and scouting</li> <li>Ensure strong cooperation between front and back of house to guarantee efficient operations</li> </ul> </li> </ol> <p><strong>Boutique Care</strong></p><br> <ol> <li> <ul> <li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure</li> <li>Ensure display attracts Clients and maximizes sales, in accordance with Company guidelines – proactively seek VM and MD support based on store needs</li> <li>Guarantee an effective and efficient care of Company’s assets</li> <li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li> <li>Provıde feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li> </ul> </li> </ol> <p><strong>Events Organization</strong></p><br> <ol> <li> <ul> <li>Cooperate with the Retail Head Office for the organization of local events&nbsp; defining a challenging and realistic target per Client</li> <li>Guarantee excellence in standards and service during store events</li> <li>Propose opportunities for local events in partnership with local Stakeholders and Influencers</li> </ul> </li> </ol> <p>These activities are intended to be illustrative and not exhaustive.</p><br> <p><span><span>#LI-ZB1</span> </span></p><br> <p><em>Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</em><br><em>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</em></p><br> </div>

<p>We are looking for an experienced E-Commerce Executive with strong knowledge of the UAE online marketplace and proven experience in product hunting/research to identify profitable and high-demand products.</p><br><ol><li><p>Manage and maintain online marketplace accounts such as <strong>Amazon UAE, Noon, Shopify, and other e-commerce platforms</strong>.</p></li><li><p>Create and optimize product listings, titles, descriptions, images, keywords, and pricing.</p></li><li><p>Monitor sales, orders, inventory, returns, and customer feedback.</p></li><li><p>Develop strategies to increase product visibility and sales.</p></li><li><p>Manage marketplace promotions, campaigns, and advertising.</p></li><li><p>Analyze sales and marketplace performance and prepare regular reports.</p></li><li><p>Coordinate with suppliers, warehouse, logistics, and customer service teams.</p></li><li><p>Stay updated with UAE e-commerce trends, marketplace policies, and competitors.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>1-2 years of experience in UAE e-commerce marketplaces.</strong></p></li><li><p>Hands-on experience with <strong>Amazon UAE and Noon</strong> is highly preferred.</p></li><li><p>Knowledge of <strong>Shopify</strong> and other e-commerce platforms is an advantage.</p></li><li><p>Strong understanding of UAE marketplace operations, pricing, promotions, and logistics.</p></li><li><p>Good communication and analytical skills.</p></li><li><p>Ability to work independently and achieve sales targets.</p></li><li><p><strong>Valid own UAE visa – preferably Family/Spouse Sponsored Visa.</strong></p></li><li><p>Immediate joiners will be preferred.</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Execute in-store merchandising activities across assigned outlets in line with brand guidelines</p></li><li><p>Ensure proper planogram implementation and compliance in all stores</p></li><li><p>Maintain high standards of product visibility, shelf placement, and display execution</p></li><li><p>Conduct regular store visits (A, B &amp; C class markets) across the UAE</p></li><li><p>Coordinate with internal teams for order processing, stock replenishment, and inventory management</p></li><li><p>Monitor stock levels and minimize out-of-stock situations</p></li><li><p>Build and maintain strong relationships with store managers and retail partners</p></li><li><p>Provide market feedback, competitor insights, and sales trends</p></li><li><p>Ensure timely reporting on store visits, stock, and merchandising activities</p></li><li><p>Support promotional activities and ensure effective execution of campaigns in-store</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 2+ years of UAE experience in Merchandising or Retail Execution</p></li><li><p>Strong understanding of Planograms and Visual Merchandising principles</p></li><li><p>Hands-on experience in order processing and stock coordination</p></li><li><p>Ability to ensure consistent product visibility and retail excellence</p></li><li><p>Strong communication and relationship management skills</p></li><li><p>Good knowledge of retail operations and market dynamics in the UAE</p></li><li><p>Highly organized with the ability to manage multiple store visits and tasks efficiently</p></li><li><p>Valid UAE Driving License (mandatory)</p></li><li><p>Must own a car for daily market visits</p></li></ul><p></p></section>

Evaluate maintenance requests, set priorities, and process work assignments. Monitor turnaround time on all maintenance requests as per the agreed service levels. Create and maintain a master tracking sheet for each store to monitor all maintenance activities. Perform routine inspections of equipment, systems, and infrastructure to ensure operational integrity. Establish and maintain a reliable network of external vendors and suppliers to support maintenance needs cost-effectively and on time. Hire and manage contractors/subcontractors for specialized or extensive maintenance work. Ensure all permits, licenses, and regulatory requirements are secured and updated for maintenance activities. Enforce all maintenance-related policies, procedures, safety standards, and compliance frameworks. Define and communicate the expected level of quality and safety in all maintenance activities. Manage the department’s maintenance budget in line with the Annual Operating Plan (AOP). Manage Annual Maintenance Contracts (AMCs) and monitor the maintenance budget to ensure cost-effective operations and compliance with allocated limits. Prepare quotations, request approvals, generate LPOs, and ensure adherence to procurement protocols. Ensure all vendor deliverables are completed to scope, budget, and timeline. Coordinate and implement Preventative Maintenance (PM) programs to ensure store safety and reduce reactive maintenance. Coach and guide Store Managers (SMs) on basic preventive maintenance practices. Maintain up-to-date inventory records of tools, spare parts, and accessories.

Position<br><br>Within the Boutique, the Uber Luxury Manager is a Pillar to the Salon Prive activity on their VIP customer relationship management.<br><br>Job responsibilities<br><br> Ensure all Salon Prive targets and objectives are achieved, with Boutique Manager. Representing within the Salon Prive Maison (Ambassador and Host). Engage the boutique VIP Managers team, in driving their clients to Salon Prive and offer Uber luxury categories. Develop new talents with Uber luxury mindset and culture. Contribute & participate in the Salon Prive full year client engagement plan, in coordination with the Boutique Director. Build a strong relation with all Elite and super Elite Clients. Recruit and upgrade Uber luxury clients. Create an exceptional client experience by delivering the ultimate service and Uber luxury know how to our clients. Coordinate with marketing team on hosting all special event related to the season key dates or one to one approach with top clients Daily one-to- one clients planning for Salon Prive within the Boutique (Calendar of Appointments) Develop VIP Client Managers Team on Uber Luxury. Attending all appointments with Elite Clients for Haute Couture. Objectives to be set based on below: Daily one to one client planning for the Boutique’s Salon Prive. Target defined on Super, Elite, VVIC recruitments and upgrading. Team Development: leading a team with Salon Prive culture (train develop, know-how and expertise) Events planning and key activities of the Salon with a set ROI objective. Business objective of Salon Prive based on 15% of boutique TO. Responsible for all Salon Prive instore events & Villas.<br><br>Profile<br><br> 8+ years of retail experience required, preferably with at least 4 years of management, in a luxury product setting. Sense of initiative and commercial creativity with fashion sensitivity. Strong knowledge of the luxury industry. Demonstration of entrepreneurial spirit. Ability to work varied hours/days, including nights, weekends, and holidays. Strong interpersonal, communication, organizational and people management skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage end-to-end recruitment for all junior to mid-level roles, including advertising, sourcing, screening, shortlisting, and coordinating interviews.</p></li><li><p>Oversee recruitment efforts for UAE Nationals in line with Emiratization objectives.</p></li><li><p>Develop and maintain partnerships with universities and other external recruitment sources.</p></li><li><p>Update job postings weekly on the company website and job portals.</p></li><li><p>Identify the most effective recruitment channels and maintain a candidate database.</p></li><li><p>Administer psychometric tests, manage online test credits, and extract results.</p></li><li><p>Maintain up-to-date records of psychometric tests conducted.</p></li><li><p>Notify applicants—internal and external—of their selection status.</p></li><li><p>Conduct reference checks for all head office employees and store-based staff at Supervisor level and above.</p></li><li><p>Coordinate final selection of Store Managers and Assistant Store Managers with their line managers.</p></li><li><p>Prepare offer letters for selected candidates and ensure the timely collection of all necessary pre-employment documents.</p></li><li><p>Liaise with the Public Relations Department for the processing of employment visas and work permits, including coordination with outstation PROs for overseas hires.</p></li><li><p>Coordinate medical appointment scheduling with stores for new joiners.</p></li><li><p>Create temporary bank cards for new hires without an existing bank account.</p></li><li><p>Handle preparation and submission of documentation for insurance addition.</p></li><li><p>Create a physical employee file for each new joiner.</p></li><li><p>Prepare Asset Requisition Forms for new Head Office staff and follow up on issuance.</p></li><li><p>Send joining confirmation to line managers and coordinate onboarding for the first working day.</p></li><li><p>Send joining details to the HR Specialist for HR system entry.</p></li><li><p>Maintain the company’s Manpower Budget and ensure accurate mapping of approved positions.</p></li><li><p>Ensure Manpower Requisition Forms are obtained for all budgeted roles prior to initiating recruitment.</p></li><li><p>Draft and issue transfer and promotion letters.</p></li><li><p>Coordinate with the HR Specialist to ensure accurate entry of transfer, promotion, and compensation details into the HR system.</p></li><li><p>Ensure all updates related to transfers and promotions are reflected in payroll processing.</p></li><li><p>Coordinate relocation allowances when applicable.</p></li><li><p>Ensure standard compensation and benefits packages are followed consistently across all movements.</p></li><li><p>Maintain and regularly update job descriptions for all positions.</p></li><li><p>Prepare and circulate a weekly recruitment status report to relevant managers and team members.</p></li><li><p>Other responsibilities as maybe assigned from time to time.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 4 years of overall experience, preferably with at least 2 years of local experience in recruitment within the UAE.</p></li><li><p>Attested Bachelor’s degree, with fluency in spoken and written English and preferably Arabic.</p></li><li><p>Excellent oral and written communication skills </p></li><li><p>An independent person who can work with minimum supervision </p></li><li><p>Should be adept at handling work of confidential nature </p></li><li><p>IT literate with excellent skills in Word, Excel and PowerPoint </p></li><li><p>Flexible and able to work in a busy environment</p></li></ul><p></p></section>

<p>At Grandiose's Ecommerce Team, we are looking for <strong>Fulfilment Supervisor </strong>& <strong>Operations Team Leader </strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Leader the eCom operations and in the assigned stores&nbsp;</p></li></ul><ul><li><p>Provide Leadership to Area supervisors&nbsp;</p></li></ul><ul><li><p>Optimize the HD/eCom operations for the assigned store and maintain continues reporting of the floor operations performance&nbsp;</p></li></ul><ul><li><p>Resolve the day to day eCom operations issues&nbsp;</p></li></ul><ul><li><p>Assist the store managers of the assigned stores in the daily eCom operations&nbsp;</p></li></ul><ul><li><p>Report on operations performance, challenges and team members compliance&nbsp;</p></li></ul><ul><li><p>Coach and train store and HD staff on the various aggregators and eCom systems&nbsp;</p></li></ul><ul><li><p>Monitor the live performance of the assigned stores and take necessary action when needed&nbsp;</p></li></ul><ul><li><p>Work a SPOC for partners operations in the assigned stores&nbsp;</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p>Required Experience & Skills:</p><br><ul><li><p>At least 2-4 Years of Marketplaces Experience&nbsp;</p></li><li><p>Experience managing eCom and the different aggregators systems </p></li></ul><ul><li><p>Nature of Experience:&nbsp; Home Delivery / Retail Operations / eCom&nbsp;</p></li><li><p>eCom operations and fulfilment management experience</p></li><li><p>Fluent in English is a must</p></li></ul>

<ul><li><p>Store Management</p><ul><li><p>Manage day-to-day store operations for civil and electrical project materials.</p></li><li><p>Receive, inspect, identify, and record incoming materials against approved purchase orders and delivery documents.</p></li><li><p>Ensure proper storage, stacking, labeling, segregation, and preservation of materials.</p></li><li><p>Maintain separate and organized storage for civil, electrical, consumable, and sensitive materials.</p></li><li><p>Issue materials against approved Material Requisitions (MR) and maintain complete records.</p></li><li><p>Ensure proper handling and storage of electrical equipment, cables, panels, tools, fittings, and civil materials.</p></li></ul><p>Inventory Control</p><ul><li><p>Maintain accurate stock records, bin cards, GRNs, material registers, and ERP entries.</p></li><li><p>Monitor stock levels and coordinate replenishment requirements with procurement and project teams.</p></li><li><p>Conduct regular physical stock counts and reconcile inventory with system records.</p></li><li><p>Track surplus, damaged, rejected, obsolete, and returnable materials.</p></li><li><p>Implement FIFO and proper material traceability procedures.</p></li><li><p>Minimize material losses, damage, wastage, and unauthorized issuance.</p></li></ul><p>Documentation & Coordination</p><ul><li><p>Maintain LPOs, GRNs, MRs, MIRs, delivery notes, inspection records, and material certificates.</p></li><li><p>Coordinate with procurement, QA/QC, construction, engineering, and project teams regarding material requirements.</p></li><li><p>Coordinate material inspections and approvals with QA/QC.</p></li><li><p>Prepare daily, weekly, and monthly inventory and material status reports.</p></li><li><p>Track material movement between suppliers, stores, and project work fronts.</p></li><li><p>Support material reconciliation and project closeout activities.</p></li></ul><p>Quality & HSE</p><ul><li><p>Ensure only approved materials are released for construction.</p></li><li><p>Maintain proper segregation of approved, rejected, and quarantined materials.</p></li><li><p>Ensure compliance with project quality procedures and material preservation requirements.</p></li><li><p>Follow all company, project, and UAE HSE requirements.</p></li><li><p>Ensure safe loading, unloading, lifting, stacking, and handling of materials.</p></li><li><p>Maintain proper housekeeping and safe access within the store area.</p></li></ul><p>Team Management</p><ul><li><p>Supervise Storekeepers, Helpers, and other store personnel.</p></li><li><p>Allocate daily activities and monitor team performance.</p></li><li><p>Ensure compliance with store procedures and documentation requirements.</p></li><li><p>Train team members on material handling, inventory control, and safety practices.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications</p><ul><li><p>Diploma/Bachelor’s Degree in <strong>Logistics, Supply Chain, Stores Management, Engineering, or related field</strong>.</p></li><li><p>Certification in Inventory/Stores Management or Supply Chain will be an advantage.</p></li></ul><p>Experience</p><ul><li><p>Typically <strong>6–10 years of experience</strong> in project stores/material management.</p></li><li><p>Experience handling <strong>civil and electrical materials</strong> in power, EPC, construction, or infrastructure projects is preferred.</p></li><li><p>UAE/GCC experience is an advantage.</p></li><li><p>Experience in <strong>substation, power transmission, DEWA, TRANSCO, or similar utility projects</strong> will be preferred.</p></li></ul><p>Technical Skills</p><ul><li><p>Inventory & Material Management</p></li><li><p>Civil & Electrical Material Knowledge</p></li><li><p>ERP/SAP Inventory Systems</p></li><li><p>GRN/MR/MIR/LPO Documentation</p></li><li><p>Stock Reconciliation</p></li><li><p>Material Preservation & Traceability</p></li><li><p>MS Excel and MS Office</p></li><li><p>FIFO & Inventory Control</p></li><li><p>Material Handling & Storage</p></li></ul><p>Key Competencies</p><ul><li><p>Store & Inventory Management</p></li><li><p>Planning & Organization</p></li><li><p>Team Supervision</p></li><li><p>Attention to Detail</p></li><li><p>Documentation</p></li><li><p>Coordination & Communication</p></li><li><p>Problem Solving</p></li><li><p>Material Control</p></li><li><p>HSE Awareness</p></li></ul></li></ul><br><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

Job Title: Area Manager – Beauty & Salon Chain Location: Dubai, United Arab Emirates Employment Type: Full-time<br>Job Purpose The Area Manager is responsible for overseeing the overall operations, financial performance, customer experience, and team management across multiple salon branches in Dubai. The primary goal is to drive sales growth, maintain high brand standards, streamline daily operations, and ensure exceptional client satisfaction while fostering a motivated, high-performing team. Key Responsibilities & Duties1. Operations & Brand Standards Oversee daily operations across all assigned salon locations in Dubai to ensure seamless performance. Conduct regular branch audits to maintain strict hygiene, cleanliness, safety, and operational standards in compliance with UAE/Dubai Municipality guidelines. Ensure standard operating procedures (SOPs) are consistently followed by all staff across branches. Monitor inventory, stock movement, and wastage; oversee product ordering to optimize stock levels without over-investing.2. Financial & Business Performance Set, monitor, and achieve monthly and annual revenue and profitability targets for each branch. Analyze sales figures, KPIs, and client feedback to identify trends, opportunities, and areas for improvement. Work closely with the marketing team to execute local promotional campaigns, seasonal offers, and client loyalty programs. Manage branch operating expenses, labor costs, and operational budgets to maximize profitability.3. Team Management & Leadership Lead, mentor, and motivate Branch Managers, Receptionists, Stylists, Therapists, and support staff. Collaborate with HR to recruit top talent, conduct interviews, and manage staff onboarding. Organize continuous technical and soft-skills training programs to maintain premium service quality. Manage staff scheduling, leaves, and performance evaluations; resolve internal conflicts professionally.4. Client Experience & Service Excellence Champion an exceptional client journey across all branches to maximize retention and positive reviews. Handle escalated customer inquiries, complaints, and feedback promptly and professionally. Continuously evaluate service offerings and stay updated on Dubai beauty trends to recommend new treatments or products. Key Performance Indicators (KPIs) Branch revenue performance vs. targets. Client satisfaction scores & online reviews (Google, social media). Staff retention rate and productivity metrics. Audit compliance (hygiene, safety, and brand SOPs). Inventory accuracy and shrinkage control. Qualifications & Requirements Experience: Minimum of 3–5 years of multi-unit management experience in the beauty, salon, spa, or premium hospitality/retail sector (preferably within Dubai/UAE). Education: Bachelor’s degree in Business Administration, Hospitality, Management, or a related field. Skills:Strong leadership, team-building, and conflict-resolution skills. Solid understanding of financial P&L, budgeting, and performance metrics. Deep knowledge of salon operations, beauty treatments, and retail product sales. Fluency in English (verbal and written); Arabic is a strong advantage. Proficiency in salon management software (e.g., Fresha, Zenoti, Mindbody) and Microsoft Office Suite

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><p>The Food Trading Manager plays a pivotal role in maximizing trading opportunities across the MENA region for Al-Futtaim's Food Business Unit. This position involves collaborating with key stakeholders in stores and support centers, focusing on strategic implementation of trading initiatives and maintaining high merchandising standards. Key responsibilities include developing trading strategies, coaching retail teams, managing transformation projects, and ensuring a seamless customer experience. The role demands strong leadership and the ability to manage change effectively, fostering relationships with colleagues and stakeholders to achieve operational excellence.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Trading Strategy and Operations</p><p>&nbsp;</p><ul><li>Develop a robust Trading Calendar, Trading MI, and Trading Guidelines to set a clear and uniform cadence for trading the food hall.</li><li>Ensure stores have clear trading guidelines and equip store teams to deliver excellent merchandising standards daily.</li><li>Lead and coach teams to deliver 'Best in Class' standards across all stores and transformation projects.</li><li>Manage multiple live projects with varying timelines, addressing issues and adjusting plans to meet objectives.</li></ul><p>&nbsp;</p><p>Retail and Team Development</p><p>&nbsp;</p><ul><li>Coach and develop retail teams to deliver right first-time implementation and resolve trading issues.</li><li>Engage and guide Regional and Store Managers through transformation projects from concept to post-implementation review.</li><li>Champion retail in the Food BU, ensuring a customer-focused approach in all activities.</li></ul><p>&nbsp;</p><p>Visual Merchandising</p><p>&nbsp;</p><ul><li>Deliver exceptional visual standards for store product launches on the sales floor and backstage.</li><li>Ensure stores meet best in class expectations through effective communication and coaching.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Exceptional leadership and coaching abilities.</li><li>Advanced project management skills with the capability to manage multiple priorities.</li><li>Strong communication and influencing skills to engage with senior stakeholders.</li><li>Sharp commercial acumen with the ability to make informed strategic decisions.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Leadership and store management experience, particularly with leading food retailers.</li><li>Strong visual merchandising skill set with coaching abilities.</li><li>Proven communication skills with the ability to influence and challenge senior stakeholders.</li><li>Robust commercial acumen and decision-making skills to solve problems under pressure.</li></ul><p>&nbsp;</p></div>