Store manager Jobs in UAE
251 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><p>The Senior Store Manager is responsible for the overall operational performance of the store, driving strategic decision-making to ensure the store meets its sales, customer service, and operational goals. The role combines leadership with hands-on management, ensuring a high standard of store performance, compliance with company policies, and an exceptional customer experience. The Senior Store Manager will lead the team in maintaining operational efficiency, improving sales performance, and upholding store standards, all while fostering a positive and engaging environment for both staff and customers.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profit Management</p><p> </p><ul><li>Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.</li><li>Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.</li><li>Review sales performance and key performance indicators to identify opportunities for sales growth and create a trading mindset within the team.</li><li>Maximize sales opportunities through effective product placement, promotions, and upselling techniques.</li><li>Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.</li></ul><p> </p><p>Team Leadership and Development</p><p> </p><ul><li>Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.</li><li>Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.</li><li>Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.</li><li>Identify and develop high-potential staff members for future leadership roles within the organization.</li></ul><p> </p><p>Customer Service Excellence</p><p> </p><ul><li>Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand's values.</li><li>Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.</li><li>Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.</li><li>Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.</li></ul><p> </p><p>Operational and Service Excellence</p><p> </p><ul><li>Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.</li><li>Create operational rhythm and routine within the store following the operating wheels and operational processes.</li><li>Ensure all operational processes are in place, from inventory management to health and safety procedures.</li><li>Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues.</li></ul><p> </p><p>Visual Merchandising Standards</p><p> </p><ul><li>Ensure the store meets visual merchandising standards, ensuring product displays are clean, attractive, and aligned with brand guidelines.</li><li>Regularly check the store's visual presentation to ensure it's up-to-date and optimized for customer engagement.</li><li>Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales targets.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Proven track record of sales and profitability achievement.</li><li>Outstanding communication and leadership skills.</li><li>Customer-first attitude with excellent problem-solving capabilities.</li><li>Strong organizational skills and attention to detail.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Experience in implementing successful sales strategies and tactics with a proven track record of sales and profitability achievement.</li><li>Effective communication and interpersonal skills to engage with team members at all levels.</li><li>Demonstrated commitment to putting the customer first with the ability to resolve customer issues and deliver outstanding service.</li><li>Strong organizational and problem-solving skills to manage complex operational challenges effectively.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative is essential for driving sales and delivering exceptional customer experiences in the Al Futtaim Watches & Jewellery stores. This role involves a mixture of sales generation and operational duties, requiring the representative to maintain store standards and cleanliness, provide product information, and assist customers effectively. Success in this role is defined by the ability to meet or exceed sales goals, maintain a positive and professional customer environment, and cover various operational tasks such as POS training and store operations management.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Customer Service</p><p><br></p><ul><li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>Provide a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.</li><li>Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.</li><li>Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.</li><li>Provide customers with current and relevant information about the product.</li><li>Provide quality service in the fitting rooms, follow up with customers in a timely manner, and attempt to add on to the sale.</li></ul><p><br></p><p>Operational Duties</p><p><br></p><ul><li>Assist the Store Manager with day-to-day store operations, including opening, closing, and other security aspects.</li><li>Run the store in the absence of the Store Manager if required.</li><li>Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS.</li><li>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against loss from incorrect pricing.</li><li>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.</li><li>Participate in and attend all store meetings and other related functions.</li><li>Participate in all inventories and perform housekeeping duties as required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong customer service skills with an eye for fashion trends.</li><li>Good verbal communication skills.</li><li>Ability to perform under pressure and meet sales targets.</li><li>Flexibility to work various shifts and collaborate well with peers and management.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills.</li><li>Ability to perform some heavy lifting and stand for a minimum of 8 hours.</li></ul><p><br></p><p><b>About Al-Futtaim Retail</b></p><p>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p><p> </p><p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p><p><br></p><p><br></p></div>
<ol><li><p>Proven experience as a <strong>Store Manager in Luxury Retail</strong></p></li><li><p>Experience in luxury fashion, jewellery, watches, perfumes, or other premium brands preferred</p></li><li><p>Strong team management and leadership skills</p></li><li><p>Ability to drive sales, achieve targets, and deliver exceptional customer service</p></li><li><p>Experience in client relationship management and VIP customer handling</p></li><li><p>Strong knowledge of store operations, inventory, merchandising, and staff management</p></li><li><p>Excellent communication and presentation skills</p></li><li><p><strong>Arabic, Russian, or French language proficiency is mandatory</strong></p></li><li><p>Candidate Must be in UAE </p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Manage daily store operations and ensure smooth functioning</p></li><li><p>Lead, motivate, and manage the store team</p></li><li><p>Drive sales performance and achieve store targets</p></li><li><p>Deliver a high-end customer and clienteling experience</p></li><li><p>Handle VIP and international customers professionally</p></li><li><p>Monitor inventory, visual merchandising, and store standards</p></li><li><p>Prepare sales reports and coordinate with management<br><br>Interested candidates with luxury retail experience and Arabic, Russian, or French language skills may apply.</p></li></ol>
<ul><li>Oversee daily store operations, ensuring optimal efficiency and customer satisfaction by implementing effective processes and staff management.</li><li>Lead, mentor, and train a diverse team to drive performance, fostering a culture of accountability and excellence in service.</li><li>Analyze sales reports and market trends to develop strategic plans that enhance store performance and meet financial targets.</li><li>Manage inventory levels through proactive stock control, ensuring product availability while minimizing excess stock.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A bachelor's degree in business administration, retail management, or a related field is preferred for a strong foundational understanding of the retail landscape.</p></li><li><p>Minimum of 3 years of retail experience, STORE MANAGER with FOOTWEAR BACKGROUND (ONLY)</p></li><li><p>Proven track record in achieving sales targets and managing budgets effectively to ensure the store's financial success.</p></li><li><p>Familiarity with retail management software and POS systems to streamline operations and enhance customer service.<br></p><p><strong>Note: 1st round will be aptitude test, only serious candidates apply</strong></p></li></ul>
<h2 class="h5">Job description</h2>
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Job Summary: <br>
<p>Store Manager will be responsible for the overall management and performance of the store, ensuring achievement of sales targets, excellent customer experience, strong visual merchandising standards, effective team leadership, inventory control, KPI achievement, and smooth day-to-day operations.</p><br><br> Key Responsibilities: <br>
<ul>
<li><ul><li>Drive store sales performance and profitability.</li><li>Deliver exceptional customer service and customer experience.</li><li>Ensure high standards of visual merchandising and brand presentation.</li><li>Lead, coach, and develop store staff.</li><li>Manage inventory, stock accuracy, and loss prevention.</li><li>Monitor and achieve key performance indicators (KPIs).</li><li>Oversee daily store operations, compliance, and operational excellence.</li><li>Prepare reports and implement action plans to improve performance.</li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>Minimum <strong>5+ years of retail management experience</strong>.</li><li>Experience with leading international <strong>sportswear or fashion brands</strong> such as:<ul><li>Nike</li><li>adidas</li><li>Puma</li><li>JD Sports</li><li>Sun & Sand Sports</li><li>GO Sport</li><li>Similar international retail brands</li></ul></li><li>Strong leadership and people management skills.</li><li>Proven commercial and business acumen.</li><li>Strong understanding of retail operations, merchandising, and inventory management.</li><li>Ability to drive sales results and achieve business targets.</li></ul></li>
</ul>
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About Us<br><br>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands across the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdale’s, Harvey Nichols, and Armani, to name just a few.<br><br>Job Purpose<br><br>To deliver an exceptional customer experience by identifying customer needs, offering expert advice, and demonstrating suitable products. The role focuses on building strong customer relationships, maintaining store standards, achieving sales targets, and fostering long-term customer loyalty.<br><br> <br><br>Key Roles and Responsibilities<br><br> Customer Experience & Sales<br><br> Welcome customers into the store and engage them through effective questioning to understand their needs Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling Close sales professionally and provide efficient till point service Build and maintain relationships with regular and key customers through follow-ups Handle customer complaints professionally and escalate when required Inform customers about in-store promotions and brand initiatives <br><br>Store Operations & Visual Standards<br><br> Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines Rotate stock to ensure older stock is displayed ahead of newer deliveries Maintain high housekeeping standards, including counters, shelves, and window displays Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor <br><br>Administration & Compliance<br><br> Complete all store and administrative tasks accurately and within timelines, including customer database updates Maintain personal grooming and presentation standards at all times Comply with company policies, procedures, and operational guidelines <br><br>Job Requirements<br><br> Education / Certification<br><br> Training or certification in Cosmetology, Beauty Therapy, or Make-up <br><br>Experience<br><br> 1–2 years of retail sales or customer service experience within the beauty industry
<h2 class="h5">Job description</h2>
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<p><strong>About Primark</strong></p><br>
<p>Primark, an international clothing retailer founded in Ireland in 1969, employs over 80,000 colleagues across 17 countries. Focused on offering maximum joy at minimum cost, Primark aims to reach 530 stores by 2026 while staying true to its core values: Caring, Dynamic and Together.</p><br>
<p>Whatâs a career at Primark all about? The positive impact youâre making, the experiences youâre having and the people youâre with. Youâre our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.</p><br>
<p>We're here to create maximum joy at minimum cost.</p><br>
<p>We make looking good and feeling good cost less â less money and less impact on the planet. Itâs about giving customers, in store and online, maximum fun, buzz, and surprise. With minimum fuss and without breaking the bank. That means products that deliver maximum fashion, design and quality, whilst maintaining the utmost care for our people, partners, and planet.</p><br>
<p>Our strong values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.</p><br>
<p>Indeed, we know that we learn more, laugh more, and achieve more as a team.</p><br>
<p>What Youâll Do as a Deputy Store Manager, you will support the Store Manager in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primarkâs proposition (maximizing joy at minimum cost), youâll drive store sales to achieve targets. Deputy Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that youâll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive! What Youâll Bring To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment.</p><br>
<p>· You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.</p><br>
<p>· Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.</p><br>
<p>· A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.</p><br>
<p>· Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success.</p><br>
<p>· You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling.</p><br>
<p>· Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock.</p><br>
<p>· Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.</p><br>
<p>· Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.</p><br>
<p>Excited? Good. There is real accountability and ownership here as you shape your store, teamâs futures, and steer sales.</p><br> </div>
<p>Position Title: Store Manager - Men’s Wear
Employment Type: Full Time
Salary: up to 20K AED inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.
Job Description:
-Lead, mentor, and motivate a team of sales associates to deliver a world-class luxury shopping experience. Ensure sales targets and KPIs are consistently met or exceeded.
-Manage daily store operations including inventory control, staffing, scheduling, and compliance with company policies.
-Represent the brand at events, product launches, and within the community. Collaborate with regional management on marketing initiatives and business planning.
-Maintain and enforce the brand’s standards in merchandising, visual presentation, and customer service</p><p>Qualifications:
-Male, Open to 38 yrs old and below
-Minimum 5 years of experience in luxury retail, with a strong focus on Luxury Men's Wear / Men's Fashion is required
-Excellent grooming and professional presentation suitable for a luxury fashion environment
-Expert-level clienteling skills with proven experience managing VIP / high-net-worth clients</p>
<p><strong>About the Role</strong><br>We're seeking a friendly, style-savvy Sales Associate to deliver an exceptional shopping experience and drive store sales. You'll be the face of the brand — helping customers, keeping the floor looking sharp, and hitting sales targets.</p><p><strong>Responsibilities</strong></p><ul><li><p>Greet and assist customers, offering styling advice and product knowledge</p></li><li><p>Meet individual and store sales goals</p></li><li><p>Handle checkout, returns, and exchanges accurately</p></li><li><p>Keep the store clean, organized, and well-merchandised</p></li><li><p>Manage stock: replenishment, folding, sizing, and inventory checks</p></li><li><p>Build customer relationships to encourage repeat visits</p></li></ul><p><strong>Requirements</strong></p><ul><li><p>Previous retail or fashion sales experience is a plus</p></li><li><p>Passion for fashion and strong customer-service skills</p></li><li><p>Confident, approachable, and a team player</p></li><li><p>Flexible to work weekends, holidays, and peak hours</p></li><li><p>[UAE only: valid work visa / ability to obtain one]</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary + sales commission</p></li><li><p>Staff discount</p></li><li><p>Career growth within the brand</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Store Manager should have at least 2 years of experience in a Fashion Brand in the UAE. (SM 5K)</p><p>Sales Associate: Freshers are welcome- Good communication skills with a can-do attitude. (SA 2.5K- 3K)</p>
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party
<ul><li><p>The Sales Assistant plays a pivotal role in driving sales and enhancing the customer experience within the store. Reporting to the Store Manager, the Sales Assistant is tasked with maintaining high standards of cleanliness, effectively engaging with customers, and executing various operational duties as assigned by management. Success in this role is measured by the ability to uphold visual presentation standards, deliver exemplary customer service, and contribute to store sales and efficiency.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Service</strong></p><p><br></p><ul><li><p>Greet customers immediately upon entering the store with a smile and non-business-like greeting.</p></li><li><p>Create a positive first impression for the customer through an energetic attitude and adherence to dress code.</p></li><li><p>Provide quality service in the fitting rooms and follow up with customers in a timely manner.</p></li><li><p>Thank all customers sincerely for shopping as they exit the store and invite them back.</p></li></ul><p><br></p><p><strong>Sales and Product Knowledge</strong></p><p><br></p><ul><li><p>Provide customers with current and relevant information about the product.</p></li><li><p>Attempt to add on to the sale by offering additional products or services.</p></li><li><p>Offer gift cards at the cash wrap to enhance sales.</p></li></ul><p><br></p><p><strong>Operational Duties</strong></p><p><br></p><ul><li><p>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</p></li><li><p>Maintain cash wrap cleanliness and ensure efficient service.</p></li><li><p>Capture customer information in the database to improve service and marketing efforts.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Strong verbal communication skills.</p></li><li><p>Ability to perform physical tasks including some heavy lifting and standing for extended periods.</p></li><li><p>Experience with CAD packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.</p></li><li><p>Extensive customer service experience with a passion for engaging with customers.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree required.</p></li><li><p>1-2 years of retail sales experience is essential.</p></li><li><p>Proficiency in using computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.</p></li><li><p>Good verbal communication skills, ability to perform some heavy lifting, and stand for a minimum of 8 hours.</p></li></ul></li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Sales Assistant plays a pivotal role in driving sales and enhancing the customer experience within the store. Reporting to the Store Manager, the Sales Assistant is tasked with maintaining high standards of cleanliness, effectively engaging with customers, and executing various operational duties as assigned by management. Success in this role is measured by the ability to uphold visual presentation standards, deliver exemplary customer service, and contribute to store sales and efficiency.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Greet customers immediately upon entering the store with a smile and non-business-like greeting.</li><li>Create a positive first impression for the customer through an energetic attitude and adherence to dress code.</li><li>Provide quality service in the fitting rooms and follow up with customers in a timely manner.</li><li>Thank all customers sincerely for shopping as they exit the store and invite them back.</li></ul><p><br></p><p>Sales and Product Knowledge</p><p><br></p><ul><li>Provide customers with current and relevant information about the product.</li><li>Attempt to add on to the sale by offering additional products or services.</li><li>Offer gift cards at the cash wrap to enhance sales.</li></ul><p><br></p><p>Operational Duties</p><p><br></p><ul><li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>Maintain cash wrap cleanliness and ensure efficient service.</li><li>Capture customer information in the database to improve service and marketing efforts.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong verbal communication skills.</li><li>Ability to perform physical tasks including some heavy lifting and standing for extended periods.</li><li>Experience with CAD packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.</li><li>Extensive customer service experience with a passion for engaging with customers.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree required.</li><li>1-2 years of retail sales experience is essential.</li><li>Proficiency in using computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.</li><li>Good verbal communication skills, ability to perform some heavy lifting, and stand for a minimum of 8 hours.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The Visual Merchandising Assistant is tasked with implementing and maintaining the M&S brand image in-store, ensuring visual consistency to provide customers with an inspirational shopping experience. Reporting to the Store Manager and working closely with the Senior Visual Merchandiser and Commercial Department Managers, the role involves designing, developing, and managing the visual aesthetics of the store and its merchandise. The assistant contributes to the store's advertising, marketing, and sales strategies by executing merchandising strategies, creating visual displays, and managing merchandise handling, replenishment, and inventory control, thus contributing to the store's profitability.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Visual Merchandising</strong></p><p><br></p><ul><li><p>Follow the Visual Merchandising Guidelines and ensure these are rolled out across the store.</p></li><li><p>Implement well-styled mannequins in line with the styling policy.</p></li><li><p>Use appropriate styling techniques and the correct visual elements to aid customer segmentation.</p></li><li><p>Ensure excellent visual standards across all Business Units and Windows of the store.</p></li><li><p>Help the Senior Visual Merchandiser and store teams implement seasonal launches and events promptly and on brand.</p></li><li><p>Be aware of store and company best sellers.</p></li><li><p>Maintain awareness of competitor activities and trends within Visual Merchandising.</p></li><li><p>Educate and train Sales staff to ensure VM is in line with standards.</p></li><li><p>Maintain and adhere to the VM checklist.</p></li><li><p>Liaise daily with the Visual Merchandiser for updates on VM processes and requirements.</p></li><li><p>Deliver design primarily for POS, Windows, and VM as required by the business.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proficiency in visual merchandising principles and techniques.</p></li><li><p>Strong communication skills for training and collaboration purposes.</p></li><li><p>Keen awareness of fashion trends and competitor activities.</p></li><li><p>Ability to execute styling policies and adhere to brand guidelines.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Graduate Degree in Fashion or a related field.</p></li><li><p>3 years of experience in a Visual Merchandising position within a fashion retail brand.</p></li><li><p>Fashion degree or diploma.</p></li><li><p>Ability to communicate effectively with retail staff at all levels.</p></li></ul><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).<br>Responsibilities:<br></p><ul><li>Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.</li></ul><ul><li>Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.</li></ul><ul><li>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li></ul><ul><li>Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.</li></ul><ul><li>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li></ul><ul><li>Maintain acceptable portfolio quality.</li></ul><ul><li>Screen the market for NTB opportunities.</li></ul><ul><li>Liaise between internal and external advisors to ensure precision of agreements.</li></ul><ul><li>Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.</li></ul><ul><li>Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</li></ul><ul><li>Achieve assigned financial and non financial targets.</li></ul><ul><li>Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.</li></ul><ul><li>Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.</li></ul><ul><li>Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile & requirements.</li></ul><br>Qualifications:<br><ul><li>Banking Sales & service experience with proven relationship management qualities.</li></ul><ul><li>Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)</li></ul><ul><li>Excellent communication and negotiation skills.</li></ul><ul><li>At least 4 years + relevant banking experience in local or international market</li></ul><ul><li>MBA/CA or if a regular graduate needs to possess adequate relevant experience.</li></ul><ul><li>Positive attitude, strong work ethic and a good team player.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).<br>Responsibilities:<br></p><ul><li>Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.</li></ul><ul><li>Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.</li></ul><ul><li>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li></ul><ul><li>Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.</li></ul><ul><li>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li></ul><ul><li>Maintain acceptable portfolio quality.</li></ul><ul><li>Screen the market for NTB opportunities.</li></ul><ul><li>Liaise between internal and external advisors to ensure precision of agreements.</li></ul><ul><li>Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.</li></ul><ul><li>Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</li></ul><ul><li>Achieve assigned financial and non financial targets.</li></ul><ul><li>Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.</li></ul><ul><li>Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.</li></ul><ul><li>Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile & requirements.</li></ul><br>Qualifications:<br><ul><li>Banking Sales & service experience with proven relationship management qualities.</li></ul><ul><li>Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)</li></ul><ul><li>Excellent communication and negotiation skills.</li></ul><ul><li>At least 4 years + relevant banking experience in local or international market</li></ul><ul><li>MBA/CA or if a regular graduate needs to possess adequate relevant experience.</li></ul><ul><li>Positive attitude, strong work ethic and a good team player.</li></ul> </div>