System Analyst Jobs in UAE

MAIN OBJECTIVE OF ROLE<br><br>To manage and optimize the engineering systems engineering IT systems like AMOS, Airvault, RFID Aero check, Aero track, ATS, MDM - Air Watch.<br><br>Key Responsibilities<br><br>Ensures that the engineering systems are operational and using its maximum available functionality. Manages service request and change request in conjunction with maintenance and engineering. Develops, implements, and controls changes to working practices to better suit the system. Manages engineering systems testing and acceptance during new release and patching. Acts as a focal point for the future development of the business intelligence system. Acts as focal point for engineering i Pads and responsible for creating policies, controlling i Pad application versions, review and publishing new application in the Air watch Mobile device management. . Manages the development of technology and delivers to engineering and maintenance e.g., i Pad applications to line maintenance, RFID solutions, E-signatures etc. . Carries out business process mapping and determines the best course of action to implement change for engineering and maintenance. . Undertakes report requirement gathering across the engineering and maintenance area and evaluates the solution for report development. Manages relationships with relevant suppliers and other external stakeholders. Manages development of AMOS training modules for engineering departments and provides training as required. Perform regular maintenance and updates of engineering systems, including software, hardware, and databases. Collaborates with IT teams to ensure the integration and compatibility of engineering systems with the overall IT infrastructure. Conduct training sessions and workshops to educate end-users on the proper usage and functionality of engineering systems.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science, IT, Engineering or related Fluent in English Years with qualifications: 8 - 10 years<br><br>COMPETENCIES<br><br>Customer Focus Team work Effective Communication Personal Accountability & Commitment to achieve Resilience and Flexibility (Can do attitude) Inspiring & Developing Others Decision Making Strategic Thinking Business Acumen<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

MAIN OBJECTIVE OF ROLE<br><br>To manage and optimize the engineering systems engineering IT systems like AMOS, Airvault, RFID Aero check, Aero track, ATS, MDM - Air Watch.<br><br>Key Responsibilities<br><br>Ensures that the engineering systems are operational and using its maximum available functionality. Manages service request and change request in conjunction with maintenance and engineering. Develops, implements, and controls changes to working practices to better suit the system. Manages engineering systems testing and acceptance during new release and patching. Acts as a focal point for the future development of the business intelligence system. Acts as focal point for engineering i Pads and responsible for creating policies, controlling i Pad application versions, review and publishing new application in the Air watch Mobile device management. . Manages the development of technology and delivers to engineering and maintenance e.g., i Pad applications to line maintenance, RFID solutions, E-signatures etc. . Carries out business process mapping and determines the best course of action to implement change for engineering and maintenance. . Undertakes report requirement gathering across the engineering and maintenance area and evaluates the solution for report development. Manages relationships with relevant suppliers and other external stakeholders. Manages development of AMOS training modules for engineering departments and provides training as required. Perform regular maintenance and updates of engineering systems, including software, hardware, and databases. Collaborates with IT teams to ensure the integration and compatibility of engineering systems with the overall IT infrastructure. Conduct training sessions and workshops to educate end-users on the proper usage and functionality of engineering systems.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science, IT, Engineering or related Fluent in English Years with qualifications: 8 - 10 years<br><br>COMPETENCIES<br><br>Customer Focus Team work Effective Communication Personal Accountability & Commitment to achieve Resilience and Flexibility (Can do attitude) Inspiring & Developing Others Decision Making Strategic Thinking Business Acumen<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To support projects and systems that ensures the smooth delivery, stability, and continuous improvement of systems used by the Network Control Center (NCC), enhancing operational efficiency, minimizing disruption impact, and ensures compliance with regulatory standards while driving innovation within the NCC. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Acts as the focal point for NCC projects, coordinating between IT, Operations Control, Flight Dispatch, Crew Planning, and external vendors.</li><li>Leads the coordination, testing, and rollout of the in-house Disruption Management Tool, ensuring it meets operational needs and business continuity standards.</li><li>Assists in implementing system enhancements and process automation initiatives in coordination IT to streamline workflows, reduce manual effort, and improve service delivery across NCC processes.</li><li>Oversees monitoring, maintenance, and enhancement of in-house tools, ensuring stability, scalability, and continuous improvement.</li><li>Manages initiatives within NCC, ensuring effective monitoring, timely upgrades, and alignment with operational requirements.</li><li>Tests and validates new releases of operational systems such as Flight Planning Module (FPM), Airline Information Management System (AIMS), Skybook, OpsCore, and NCC-developed tools, reporting issues and driving resolution.</li><li>Works closely with IT teams to ensure seamless integration of NCC solutions with wider organizational systems.</li><li>Supports change management by engaging stakeholders, documenting workflows, and training users on newly deployed tools.</li><li>Provides structured feedback and business requirements for future enhancements to operational platforms.</li><li>Monitors KPIs, system performance, and process efficiency to ensure delivery of measurable improvements.</li><li>Ensures compliance with regulatory and operational standards while driving innovation in tools and processes.</li><li>Identifies risks in project execution or system performance and propose effective mitigation measures.</li><li>Acts as a key interface between Operations and IT by coordinating projects, testing, and rollouts of critical operational systems, including the in-house Disruption Management Tool.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>Minimum of 5 years’ experience working in airline opMinimum of 5 years’ experience working in airline operations is desirable. Dual background in technical systems and operations will be considered a strong advantage.erations is desirable.</li><li>Awareness of ARINC messaging standards and system integration concepts (APIs, middleware) is desirable.</li><li>Years with qualifications: 5 - 7 Years</li><li>In-depth knowledge of airline operational systems such as AIMS, Flight Planning (FPM, Skybook, and OpsCore. Understanding of system testing methodologies, automation tools, and UAT processes. Supplementary training in airline operations or dispatch systems preferred.</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li><li>Decision Making</li><li>Inspiring &amp; Developing Others</li><li>Strategic Thinking</li><li>Business Acumen</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

Role: Research Analyst (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience<br>Role Overview:We are hiring for one of our clients, seeking a Research Analyst - Advanced Math to work on a full-time basis. In this role, you will work on projects to help fine-tune large language models using strong analytical and English comprehension skills. You will read, summarize, and break down large content into smaller logical blocks, conduct research online, and validate claims made in content through online research.<br>Key Responsibilities:• Answer a variety of analytical questions and create scenarios that train large language models to improve.• Analyze distributions of sales by month across locations to determine which location has grown the most and justify reasoning.• Solve logical puzzles by applying mathematical reasoning to train models on correct problem-solving approaches.• Break down complex content into smaller logical blocks to facilitate fine-tuning of AI models.• Validate claims made in content through online research to ensure accuracy in model training.<br>Required Skills & Qualifications:• Strong analytical skills with a focus on mathematical reasoning and problem-solving.• Proficiency in English, including reading, writing, and comprehension, to break down and summarize content.• Ability to conduct online research to validate claims and gather relevant information.• Capacity to work with large language models to improve their accuracy and reasoning capabilities.• High school mathematics knowledge with the ability to apply it to real-world analytical questions.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | Information Services | Data Infrastructure and Analytics industry, contributing to the advancement and deployment of powerful AI systems. You will gain expertise in leveraging AI to enhance analytical capabilities and future-proof your career.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Avrioc and its associated entities operate across fintech, digital platforms, gaming, fitness, communication and related technology-enabled businesses. The group is committed to maintaining strong governance, risk management, regulatory compliance, information security and operational resilience across its products and services. The Sr. IT GRC Analyst will support the implementation and ongoing management of the technology governance, risk and compliance framework across Avrioc and its associated entities, including regulated and non-regulated business units. The role will focus on technology risk management, regulatory compliance, audit coordination, certification maintenance, third-party risk management, IT control reviews, evidence management and GRC reporting. The role requires close coordination with Technology, Cybersecurity, Dev Ops, Product, Compliance, Legal, Privacy, Finance, Operations and business teams to ensure that technology and business processes remain aligned with internal policies, applicable regulatory requirements and industry standards. Key Responsibilities Maintain and update technology risk registers across Avrioc and its associated entities, including risk identification, assessment, ownership, treatment actions, residual risk and closure tracking. Support Risk and Control Self-Assessment activities and ensure timely reporting of control gaps, risk exposures and remediation status. Monitor technology risk indicators and provide periodic updates to GRC management and relevant stakeholders. Support ongoing compliance with applicable standards and frameworks, including PCI DSS, ISO 27001, ISO 20000, UAE IA, NIST, COBIT, ITIL and other relevant requirements. Support compliance with CBUAE and other applicable regulatory requirements for regulated entities and products, including technology risk, outsourcing, cybersecurity, operational resilience, business continuity and incident-reporting requirements. Coordinate internal audits, external audits, certification audits, customer audits, regulatory reviews and evidence-collection activities. Track audit findings, regulatory observations, risk-treatment actions, control gaps, policy exceptions and management action plans through closure. Maintain accurate GRC documentation, including policies, procedures, risk assessments, audit evidence, control trackers, compliance reports and management updates. Track regulatory and framework updates, assess applicability across relevant entities and support impact assessments. Work with IT, Dev Ops and Cybersecurity teams to review IT general controls, access controls, privileged access, change management, backup, logging, monitoring, vulnerability management and incident-management controls. Support third-party risk management, including vendor due diligence, risk assessment, contract-control review, ongoing monitoring, evidence tracking and renewal reviews. Support cloud, application, infrastructure, data, AI and integration risk assessments across group products and platforms. Support implementation and usage of GRC tools such as Vanta, Jira and other evidence-management or compliance automation platforms. Assist in preparing dashboards, reports and updates for management, auditors, regulators and internal stakeholders. Support employee awareness activities related to GRC, information security, risk management and compliance. Promote a culture of accountability, timely remediation, evidence-based control ownership and continuous improvement. Skills and Attributes Good understanding of technology risk management, IT governance, information security, compliance and audit practices. Knowledge of PCI DSS, ISO 27001, ISO 20000, NIST, COBIT, ITIL, UAE IA and CBUAE technology risk expectations. Understanding of IT general controls, access management, change management, incident management, vulnerability management, cloud governance and third-party risk management. Ability to support GRC activities across multiple entities, products and technology environments. Strong documentation, reporting, coordination and stakeholder-management skills. Ability to coordinate evidence collection and work with cross-functional technical and business teams. Ability to track multiple priorities, follow up with action owners and meet committed deadlines. Good analytical skills with attention to detail. Ability to work independently in a fast-paced and evolving environment. Commitment to maintaining confidentiality, integrity and availability of information. Qualifications Bachelor’s degree in Information Technology, Computer Science, Information Security, Risk Management or a related field. Minimum 7 years of experience in IT GRC, technology risk, information security, audit, compliance or related functions. Experience in financial services, fintech, payments, digital platforms or regulated technology environments is preferred. Professional certifications such as CISA, CISSP, CISM, CRISC, ISO 27001 LA/LI, PCI DSS, COBIT or ITIL are preferred. Experience with GRC tools, audit-management platforms, Jira, Vanta or similar compliance automation tools will be an advantage.

Job Code: JPC - 6104<br><br>Job Title: AI & Digital Experience Analyst<br><br>Job Location: Abu Dhabi<br><br>Contract: 12 Months<br><br>Job Summary<br><br>The AI & Digital Experience Analyst serves as the execution and innovation engine for the Technology Operations division. Reporting directly to the Associate Director of Technology Operations, this role focuses on translating high-level AI architectures into functional prototypes, driving enterprise-wide AI adoption, including Microsoft Copilot, and measuring the operational impact of the Technology Operations division.<br><br>The role acts as the in-house Copilot Expert, responsible for enabling and coaching end users to build their own agents in Microsoft Copilot Studio, including advanced, multi-step agents that connect to enterprise data and automate business workflows.<br><br>The Analyst bridges the gap between technical AI development and end-user experience, ensuring that Technology Services is positioned as a proactive, value-driving partner to the business.<br><br>Core Accountabilities<br><br>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by Tech Ops leadership into testable, functional models. Copilot Studio Expertise: Serve as the subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents, from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration. Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive adoption of digital workplace tools, specifically spearheading Microsoft Copilot training initiatives. Strategic Impact Reporting: Design and maintain executive dashboards and Impact Stories that translate complex Tech Ops achievements, such as automated ticket deflection, infrastructure cost savings, and system uptime, into clear business-facing metrics. <br><br>Operational Responsibilities<br><br>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration. Model Training & Testing: Ingest, format, and structure internal data, including policies and IT documentation, for AI knowledge bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment. Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement. Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before full implementation approval. Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with organizational standards. Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution. <br><br>Job Qualifications & Experience<br><br>5 10 years of overall experience. Bachelor s degree in Artificial Intelligence, Computer Science, Information Technology, or a related technical field. Strong foundational understanding of Large Language Models (LLMs), prompt engineering, and AI toolsets. Hands-on familiarity with Microsoft Copilot and Microsoft Copilot Studio, including building and configuring agents, topics, actions, and connectors. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical business users. Basic scripting capability, such as Python or Power Shell, for data formatting and API interactions. High capacity for independent problem-solving and rapid prototyping. Keep up to date with the latest AI tools and model releases and identify opportunities to leverage them internally. High-agility, cloud-first infrastructure requiring rapid adaptation to new AI frameworks and continuous learning.<br><br>Skills: data analysis, AI/ML Basics, Customer Experience (CX) / User Experience (UX), Digital Analytics tools

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications:No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cigna Global Healthcare Benefits (CGHB) is continuing to grow across the Middle East as is our experience and expertise. The Middle East Underwriting team has played a key role in this success and they are looking to recruit an Underwriter to join the team based in Dubai.&nbsp; Analysing the market and developing pricing strategies for our products by identifying the financial risks involved. In practice, this is both challenging and exciting, requiring you to develop a detailed understanding of every aspect of the Middle East business.&nbsp; The requirement to be involved with all our departments makes this a demanding yet ultimately very rewarding role. Over time, as you gain in experience, you will develop more innovative and sophisticated analytical tools which allow financial underwriting of group healthcare risks and, in turn, create opportunities for increasing profitability.</p><br><p>Key Accountabilities</p><br><ul><li>Develop and maintain complex pricing models used by international group underwriters</li><li>Streamline financial metrics reports prepared by underwriting team</li><li>Evaluate, price and modify plan design for renewals and new business on Large Corporate quotations in compliance with underwriting authorities</li><li>Collaborate with relevant client managers and brokers to ensure clients’ expectations on product and pricing are met</li><li>Manage portfolio of accounts balancing profitability and revenue</li><li>Analyze results looking for trends and patterns that may require changes to benefits currently and into the future.&nbsp; Work with sales and the client to implement changes.</li><li>Work with sales and client management to improve their knowledge of the technical aspects of the business.&nbsp; Provide concise and clear instructions on what is happening to a risk and provide options to manage costs into the future.</li><li>Be market aware; understand the competition, the environment and the client’s needs.</li></ul><p>Education and Experience</p><br><p>Required</p><br><p>3-5 years of Insurance experience in finance, underwriting, actuarial or data analytics functions</p><br><p>Preferred</p><br><p>Bachelor’s degree (or equivalent) in Finance, Mathematics, Engineering, Actuarial or similar</p><br><p>System knowledge requirement</p><br><p>Advanced user of Microsoft Excel</p><br><p>Ability to query large data sets using SQL</p><br><p>Exposure to tools such as Power BI is preferable</p><br><p>Capabilities</p><br><ul><li>Process improvement and Excel modeling/reporting skills</li><li>High level of numeracy &amp; accuracy</li><li>Excellent negotiation and communication skills</li><li>Ability to take ownership and time management</li><li>Able to manage stake holder expectations and deliver under pressure</li></ul><p><b>About Cigna Healthcare</b></p><br>Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for support. Do not email <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div>

Job Description<br><br>We are seeking a talented and driven Sr. Analyst to join our team and play a vital role in maintaining the highest standards of service quality within the Etisalat Technology Department. In this role, you will be responsible for validating processes, driving continuous improvement initiatives, managing deviations, and enhancing overall operational performance. Your expertise will contribute to the department's success and help us deliver exceptional services to our customers.<br><br>Responsibilities<br><br> Validate process performance dashboards and conduct internal audits to ensure procedural efficiency and control effectiveness. Develop and implement cross-functional policies, processes, procedures, and guidelines to strengthen operational governance. Identify and manage deviations from established processes, ensuring timely resolution and alignment with organizational standards. Lead continuous improvement initiatives to enhance process performance and organizational efficiency. Conduct awareness sessions for stakeholders on newly developed policies and processes. Define and agree on SLAs and KPIs with stakeholders to measure and improve process performance. Prepare monthly performance reports, analyzing key metrics and proposing actionable solutions. Perform audit procedures to verify adherence to quality management system procedures without deviations. Monitor and report the progress of improvement projects and address process gaps. Create a library of lessons learned from improvement projects and facilitate access to information for various teams. <br><br>Qualifications<br><br> Bachelor’s degree in Engineering. Minimum of 3 years of experience in related fields such as Quality Management, Performance Management, Internal Auditing, Operational Governance, or Continuous Improvement.

Position: Data Quality Analyst - Project<br><br>Company Overview:<br><br>Nexttec Technology is a leading outsourcing company that provides innovative technology solutions to businesses across various industries. With a strong commitment to excellence and customer satisfaction, we help our clients achieve their goals and stay ahead of the competition.<br><br>Job Overview:<br><br>As a Data Quality Analyst, you will be responsible for ensuring the accuracy, completeness, and consistency of data used by our clients. You will work closely with our data management team to identify and resolve any data quality issues, and implement processes to maintain high-quality data.<br><br>Key Responsibilities:<br><br>1. Develop tailored data cleansing procedures for the<br><br>organization.<br><br>2. Define criteria for identifying and categorizing data errors<br><br>and duplicates.<br><br>3. Establish and document protocols for data validation,<br><br>correction, and enrichment.<br><br>4. Conduct data cleansing activities per defined procedures<br><br>and verify accuracy.<br><br>5. Record all steps and methodologies for transparency and<br><br>future reference.<br><br>6. Collaborate with stakeholders to validate data corrections<br><br>and address issues.<br><br>7. Implement quality assurance measures and perform<br><br>regular audits to ensure data integrity.<br><br>8. Establish feedback mechanisms for stakeholders to report<br><br>data quality issues.<br><br>9. Oversee data quality during migration to Oracle Fusion and<br><br>manage associated risks.<br><br>Address identified errors, inconsistencies, and duplicates in<br><br><br>a systematic manner<br><br>Document all data cleansing activities, including changes<br><br><br>made and rationale behind decisions.<br><br>Create documentation outlining data cleansing protocols,<br><br><br>procedures, and guidelines for future reference.<br><br>Perform regular audits and checks to monitor data quality<br><br><br>and identify any new issues.<br><br>Qualifications:<br><br>Education: Bachelor's or master's degree in a relevant field<br><br>(e.g., data management, information systems, business<br><br>administration, computer science).<br><br>Experience :<br><br>Previous experience with IT Consulting preferrable<br><br><br>related Oracle ERP or any other large ERP Application.<br><br>Proven experience in data quality management, data<br><br><br>cleansing, or a related role.<br><br>Strong knowledge of data cleansing techniques and<br><br><br>best practices.<br><br>Proficiency with data quality management tools and<br><br><br>software used for cleansing etc.<br><br>Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Functional domain experience in one or more Oracle<br><br><br>modules HCM, Finance, Procurement, and Projects.<br><br>Technical Knowledge: Knowledge around Data Model, Data<br><br>Migration, Data Quality within Oracle EBS and Oracle Fusion.<br><br>In-depth knowledge of data quality methodologies, tools, and<br><br>best practices.<br><br>Strong understanding of data quality standards and the ability<br><br>to implement and enforce them.<br><br>Excellent communication and interpersonal skills for effective<br><br>stakeholder management.<br><br>Experience in coordinating with technical teams for design and<br><br>development activities.<br><br>Ability to analyse complex business requirements and translate<br><br>them into practical data migration solutions.<br><br>Prior experience in managing risks and ensuring data integrity<br><br>throughout the migration process.<br><br>Relevant certifications in Oracle EBS and Oracle Fusion would<br><br>be a plus.<br><br>Strong understanding of data systems, databases, and data<br><br>governance.<br><br>Ability to work collaboratively with cross-functional teams.<br><br>Why Work with Us:<br><br>At Nexttec Technology, we value our employees and strive to create a positive and inclusive work culture. We offer competitive salaries, benefits, and opportunities for growth and career development. As a part of our team, you will have the chance to work with cutting-edge technologies and make a real impact on our clients' businesses.<br><br>If you are passionate about data quality and want to be a part of a dynamic and growing company, we would love to hear from you. Apply now to join our team as a Data Quality Analyst and take your career to the next level!

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications:No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications:No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

<p>The Senior CRM Business Analyst will be the main onsite resource responsible for understanding CUSTOMER business needs, structuring requirements, supporting solution discussions, and ensuring that CRM delivery remains aligned with business priorities and user expectations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Gather, analyze, and validate business requirements from CUSTOMER business teams and system owners.</p></li><li><p>Document business processes, pain points, gaps, user needs, and improvement opportunities.</p></li><li><p>Translate business requirements into user stories, functional specifications, acceptance criteria, and testable requirements.</p></li><li><p>Facilitate workshops with business stakeholders, CRM users, technical teams, consultants, and project managers.</p></li><li><p>Support Dynamics 365 solution design and configuration discussions, ensuring that business needs are clearly reflected in the proposed solution.</p></li><li><p>Act as a bridge between business users, consultants, developers, testers, and project managers.</p></li><li><p>Manage, refine, and prioritize the requirements backlog in coordination with CUSTOMER stakeholders and the delivery team.</p></li><li><p>Support testing, UAT planning, defect clarification, requirement validation, and business sign-off activities.</p></li><li><p>Assist with data migration, reporting, integration, data validation, and reconciliation requirements.</p></li><li><p>Prepare user documentation, process guides, training materials, and adoption support material.</p></li><li><p>Support go-live preparation, user adoption, post-go-live hypercare, and continuous improvement activities.</p></li><li><p>Identify risks, dependencies, requirement gaps, operational impacts, and change impacts early in the delivery lifecycle.</p></li><li><p>Recommend process improvements using Dynamics 365 and Power Platform capabilities.</p></li><li><p>Support solutions across Dynamics 365 Sales, Customer Service, Case Management, Contact Center, Omnichannel, and Customer Journeys.</p></li></ul>

JOB PURPOSEDevelop and update economic models that contribute to data analysis and the production of econometric outputs that support decision-making.<br>Functional Role: • Update economic models and tools and continuously develop them by adding new dimensions and indicators to forecast economic indicators for strategic and economic planning and decision-making. • Oversee the thorough review, cleansing, and accurate compilation of economic data received from various stakeholders for use as inputs into economic models and indicators. • Oversee data related to models and tools to the greatest extent possible in order to produce accurate forecasts. • Oversee quantitative analysis based on economic data relating to Abu Dhabi obtained from relevant stakeholders. • Prepare stress tests for assumptions developed by the Economic Research and Reports Section. • Develop relevant indicators using data provided by external government entities (Statistics Centre – Abu Dhabi). • Participate in developing economic forecasts for specified dimensions using quantitative regression analysis and assumptions developed in coordination with the Economic Research Department and in line with prevailing general trends. • Approve briefing reports that briefly present the quantitative methodology used. • Perform any other duties assigned by the direct supervisor.<br>JOB REQUIREMENTSKnowledge Area | Level• General knowledge of economics | Excellent • Knowledge of economic data modeling | Excellent • Knowledge of economic analysis | Excellent • Knowledge of economic forecasting | Excellent • Team development skills | Very Good • Analytical and decision-making skills | Excellent • Communication and relationship management | Very Good • Arabic language proficiency | Excellent • English language proficiency | Very Good • Computer literacy | Excellent<br>PREFERRED ACADEMIC QUALIFICATIONS• Bachelor’s degree in Economics or equivalent.<br>WORK EXPERIENCE• At least 3 years of practical experience in the field.

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications: No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

The Opportunity<br><br>The Strategy and Future Department is seeking a Senior Institutional Research and Market Analyst Responsible for implementing institutional research and market research-related activities, including market trends analysis, benchmarking studies, and predictive modeling, to support data-informed decision-making, enhance competitiveness, and ensure alignment with the University’s strategic objectives, rules and regulations, applicable standards, policies, and procedures.<br><br>The Responsibilities<br><br> Collect, validate, and analyse external market data alongside institutional data to support market positioning efforts. Conduct comparative analysis between institutional performance, market trends, and sector-wide best practices. Prepare market-focused analytics reports that inform strategic decisions on competitiveness, growth, and external partnerships. Develop and apply predictive market models and forecasting tools to anticipate sector trends, labor market shifts, or competitor moves. Provide business intelligence insights by combining market analysis with institutional data to inform strategic initiatives and enhance institutional positioning. Maintain and update dashboards that combine internal metrics with external market indicators to obtain a holistic view regarding institutional performance. Assist in designing, administering, disseminating, and analyzing surveys focused on course evaluations, market perception, employer feedback, and stakeholder expectations using Explorance Blue. Ensure the compliance of market and institutional research activities with data governance, privacy, and institutional policies. Collaborate with cross-functional teams to integrate internal and external data sources in order to generate strategic insights. Support institutional reporting to government entities, accreditation bodies, ranking organizations, and benchmarking associations by coordinating data submissions and ensuring data quality and compliance with reporting requirements. Generate and maintain institutional data repositories and historical datasets, ensuring accessibility and consistency for longitudinal analysis Responsible for a variety of data-gathering activities for creating and updating the Fact Book annually. Perform ad-hoc activities related to the job duties, as requested by the direct supervisor.<br><br>The Requirements<br><br> Bachelor's Degree with a minimum of 8 years of experience and at least 4 years in a supervisory position; or Master's degree with a minimum of 6 years of experience and at least 2 years in a supervisory position. Certification in a relevant field is preferred. Explorance Blue Certification is preferred<br><br>The Benefits<br><br>The University’s benefits package is highly attractive, with competitive salaries free of tax in the U. A. E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.<br><br>To Apply<br><br>In addition to completing the online application form, attach a cover letter, a current CV, and three professional references' names and contact details.<br><br>While we appreciate all applications, you will be contacted only if selected for an interview.<br><br>For any further inquiries, please contact Recruitment@zu.ac.ae

Begin your career in software testing by helping test applications, identifying issues, recording results, and supporting the development team to improve software quality. A great opportunity to gain hands-on experience in the tech industry. Qualifications: No experience required. We welcome motivated individuals with basic computer skills, strong attention to detail, and a willingness to learn. Full training and ongoing support are provided.

Software Tester / QA Analyst / Automation Engineer – Role Description & Qualifications Role Overview The Software Tester / QA Analyst / Automation Engineer is responsible for ensuring software quality, reliability, and performance through structured testing processes and automation practices. This role works closely with development, product, and technical teams to identify issues, validate solutions, and improve overall application quality. The position combines manual testing expertise with automation skills to support efficient and dependable software delivery. Key Responsibilities • Design, prepare, and execute test plans, test cases, and testing scenarios. • Perform functional, regression, integration, and usability testing. • Analyze requirements and identify potential quality risks or gaps. • Create and maintain automated test scripts to improve testing efficiency. • Identify, document, and track defects through resolution. • Collaborate with developers and stakeholders to investigate and resolve issues. • Validate software features against technical and business requirements. • Maintain testing documentation, reports, and quality metrics. • Support continuous improvement of testing processes and automation frameworks. • Participate in release validation and ensure product readiness before deployment. Qualifications and Requirements • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. • Experience in software testing, quality assurance, or automation engineering. • Strong understanding of software development lifecycle and testing methodologies. • Knowledge of manual testing techniques and defect management processes. • Experience with automation frameworks or testing tools is preferred. • Basic understanding of programming concepts and scripting languages. • Strong analytical and problem-solving skills. • High attention to detail and commitment to software quality. • Ability to collaborate effectively with cross-functional technical teams. • Strong organizational skills and ability to manage multiple testing priorities. Summary The Software Tester / QA Analyst / Automation Engineer plays a critical role in delivering high-quality software by ensuring applications meet performance, reliability, and usability expectations. This position offers opportunities to work with modern testing practices, improve automation capabilities, and contribute to continuous product improvement.

Software Tester / QA Analyst / Automation Engineer – Role Description & Qualifications Role Overview The Software Tester / QA Analyst / Automation Engineer is responsible for ensuring software quality, reliability, and performance through structured testing processes and automation practices. This role works closely with development, product, and technical teams to identify issues, validate solutions, and improve overall application quality. The position combines manual testing expertise with automation skills to support efficient and dependable software delivery. Key Responsibilities • Design, prepare, and execute test plans, test cases, and testing scenarios. • Perform functional, regression, integration, and usability testing. • Analyze requirements and identify potential quality risks or gaps. • Create and maintain automated test scripts to improve testing efficiency. • Identify, document, and track defects through resolution. • Collaborate with developers and stakeholders to investigate and resolve issues. • Validate software features against technical and business requirements. • Maintain testing documentation, reports, and quality metrics. • Support continuous improvement of testing processes and automation frameworks. • Participate in release validation and ensure product readiness before deployment. Qualifications and Requirements • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. • Experience in software testing, quality assurance, or automation engineering. • Strong understanding of software development lifecycle and testing methodologies. • Knowledge of manual testing techniques and defect management processes. • Experience with automation frameworks or testing tools is preferred. • Basic understanding of programming concepts and scripting languages. • Strong analytical and problem-solving skills. • High attention to detail and commitment to software quality. • Ability to collaborate effectively with cross-functional technical teams. • Strong organizational skills and ability to manage multiple testing priorities. Summary The Software Tester / QA Analyst / Automation Engineer plays a critical role in delivering high-quality software by ensuring applications meet performance, reliability, and usability expectations. This position offers opportunities to work with modern testing practices, improve automation capabilities, and contribute to continuous product improvement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Job Summary</b></p><br><p>We are seeking a ServiceNow Business Analyst Lead to support the continuous development and enhancement of ServiceNow platform capabilities across multiple service domains.</p><br><p>This role focuses on capturing, shaping, and supporting the delivery of backlog-driven enhancements, working closely with technical teams and stakeholders to translate requirements into implementable ServiceNow solutions. The successful candidate will play a key role in driving structured requirement delivery aligned to ServiceNow capabilities, ensuring clarity, efficiency, and consistency across enhancements.</p><br><p><b>Key Responsibilities</b></p><br><p>• Work with stakeholders to gather and document requirements for ServiceNow enhancements, including:<br>• ITSM (Incident, Request, Change, etc.)<br>• HRSD / Enterprise Services<br>• CSM and customer-facing processes</p><br><p>• Translate business requirements into:<br>• Clear user stories and functional specifications<br>• Acceptance criteria aligned to ServiceNow capabilities<br>• Process flows and workflow definitions</p><br><p>• Support backlog-driven delivery, including:<br>• Requirement clarification and refinement<br>• Participation in backlog grooming and prioritisation<br>• Continuous alignment with development teams</p><br><p>• Ensure requirements are:<br>• Technically feasible within ServiceNow<br>• Aligned with existing platform design and reusable patterns<br>• Clearly understood by developers</p><br><p>• Work closely with developers to:<br>• Clarify functional and process requirements<br>• Validate implemented solutions against business expectations</p><br><p>• Support testing and validation activities, including:<br>• Functional validation of delivered enhancements<br>• Assisting in UAT coordination and feedback capture<br>• Ensuring acceptance criteria are met</p><br><p>• Contribute to continuous improvement of service workflows, including:<br>• Identifying process improvement opportunities<br>• Supporting standardisation across service domains</p><br><p><b>Required Experience &amp; Skills</b></p><br><p>• 7+ years of Business Analysis experience with hands-on exposure to the ServiceNow platform (mandatory).</p><br><p>• Strong understanding of ServiceNow capabilities and modules, including one or more of:<br>• ITSM<br>• HRSD / Enterprise Services<br>• CSM</p><br><p>• Proven experience working on:<br>• ServiceNow implementations or enhancements<br>• Workflow-driven and catalog-based processes</p><br><p>• Ability to:<br>• Translate business requirements into ServiceNow-aligned user stories and designs<br>• Work effectively with ServiceNow developers</p><br><p>• Experience with:<br>• Backlog management and refinement<br>• Agile delivery models</p><br><p>• Strong understanding of:<br>• Service workflows, approvals, and SLA-driven processes<br>• Process mapping and requirement documentation</p><br><p><b>Preferred / Additional Experience</b></p><br><p>• Experience working in:<br>• Multi-module ServiceNow environments<br>• Large-scale or enterprise ServiceNow platforms</p><br><p>• Exposure to:<br>• Integration requirements and API-driven flows<br>• Portal or user experience improvements</p><br><p>• Certifications:<br>• CSA preferred<br>• CBAP or equivalent is a plus</p><br><br><br><br><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>