Tourism manager Jobs
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience <br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience <br>• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Project Director to lead a Rail project iin Dubai, United Arab Emirates. This is a strategic leadership position responsible for overseeing all aspects of a large-scale, complex infrastructure project from conception through completion. The successful candidate will demonstrate exceptional project management expertise, decisive leadership, and the ability to navigate multifaceted stakeholder environments while maintaining rigorous quality and safety standards.</p><br><ul><li>Direct and oversee all phases of the project, including planning, design, construction, and commissioning, ensuring alignment with organizational objectives and timelines</li><li>Develop and manage comprehensive project budgets, financial forecasts, and cost control measures to ensure fiscal responsibility and value optimization</li><li>Establish and maintain strategic relationships with government agencies, regulatory bodies, contractors, and key stakeholders to facilitate project approvals and smooth execution</li><li>Lead, mentor, and manage a diverse project team, including engineers, planners, and administrative staff, fostering a culture of accountability and excellence</li><li>Identify, assess, and mitigate project risks through proactive analysis and implementation of contingency strategies</li><li>Monitor project progress against established schedules and key performance indicators, implementing corrective actions as needed</li><li>Ensure compliance with all applicable UAE regulations, safety standards, and environmental requirements throughout project execution</li><li>Prepare and present detailed project reports, status updates, and recommendations to senior leadership and board members</li><li>Manage contract negotiations, procurement processes, and vendor relationships to optimize project delivery and resource allocation</li><li>Champion innovation and best practices in project delivery methodologies and infrastructure development</li></ul><br>Qualifications<br><ul><li>Minimum 20 years of progressive experience in large-scale infrastructure or transportation project management</li><li>Proven track record leading high-speed rail, rail transit, or comparable complex transportation projects</li><li>Tunneling experience is a necessity</li><li>Advanced expertise in project management methodologies (PMI, PRINCE2, or equivalent)</li><li>Strong financial acumen with demonstrated experience managing multi-million dollar budgets and cost control</li><li>Excellent stakeholder management and government relations experience</li><li>Proficiency in project management software and tools (Microsoft Project, Primavera P6, or similar platforms)</li><li>Demonstrated leadership capability with experience managing cross-functional teams of 50+ personnel</li><li>Strong analytical and problem-solving skills with attention to detail and organizational excellence</li><li>Experience with contract negotiation and procurement in infrastructure projects</li><li>Knowledge of UAE regulatory framework and experience working on Middle East projects (preferred)</li><li>Exceptional communication and presentation skills in English</li><li>Ability to work effectively in a fast-paced, dynamic environment while managing competing priorities</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience <br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience <br>• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>We at Al Jaddaf Rotana Suite Hotel, are currently seeking for passionate and dynamic Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p ><span>The Assistant Director of Marketing and Communications leads the marketing, communications, digital and e-commerce function for the Al Jaddaf Rotana Complex (Al Jaddaf Rotana Suite Hotel, Arabian Park Edge by Rotana and Park Apartments Edge by Rotana) and its F&B outlets. Reporting to the Complex Director of Sales & Marketing (DOSM), the role co-owns with the DOSM and executes the commercial marketing strategy that drives brand.com and outlet revenue, strengthens brand positioning, and delivers measurable return across all paid, owned and earned channels. This is a hands-on leadership role owning e-commerce performance, paid media, social and content, agency and partnership management, and marketing analytics, while contributing directly to the commercial and revenue strategy of the complex.</span></p>
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<p ><b><span>General Duties and Responsibilities:</span></b></p>
<p ><b><span>1. Strategic Planning</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Support the DOSM in developing and implementing short and long-term marketing plans aligned with the complex’s commercial strategy, and take ownership of their day-to-day execution across the three properties and F&B outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Develop and deliver the annual Marketing & Communications plan, in partnership with the DOSM, tailored to rooms segmentation and F&B, aligning with revenue targets and guest satisfaction metrics.</span></p>
<p ><span><span>·<span> </span></span></span><span>Conduct market research and competitive analysis to identify trends and opportunities, sharing insight with the DOSM to inform commercial strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Allocate and flex marketing budget across channels and outlets based on performance and commercial priority, in collaboration with the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Monitor and evaluate the effectiveness of marketing initiatives and adjust execution to meet agreed objectives.</span></p>
<p ><b><span>2. Marketing & Communications</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Communicate information about the property’s services, facilities, events and employees in a positive manner to the marketplace.</span></p>
<p ><span><span>·<span> </span></span></span><span>Implement data-driven strategies to increase direct bookings and optimise guest engagement throughout the customer journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Shape and articulate the property’s brand narrative across all channels: press releases, social media, digital campaigns and guest communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead and grow strategic partnerships, including beverage sponsors, banks, airlines, DMCs, community and CSR partners, to deliver added value, co-marketing and revenue opportunities.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage agency scope, deliverables, retainers and performance across creative, PR, social and paid partners.</span></p>
<p ><span><span>·<span> </span></span></span><span>Plan and execute photoshoots aligned with campaign objectives, overseeing creative direction and ensuring all visual assets authentically reflect the brand’s identity.</span></p>
<p ><b><i><span>Rotana Brand Alignment</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Ensure the property follows Rotana corporate brand guidelines across all campaigns, visuals and communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Localise and execute Rotana-driven campaigns (e.g. Rotana Escapes), supported by the DOSM, with strong ROI tracking.</span></p>
<p ><b><i><span>Digital Marketing & E-Commerce</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own the end-to-end e-commerce function across brand.com (Rotana.com), driving direct online revenue, conversion and share of digital bookings for rooms and F&B.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage online content, imagery, rate and offer visibility across Rotana.com, rotanatimes.com and the F&B booking platforms, ensuring accuracy, parity and a strong conversion journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage SEO, site content optimisation and the digital customer journey to maximise qualified traffic and bookings.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the paid media strategy and budget across paid search (SEM/PPC), Meta, display, OTA sponsored placements, Expedia and PMAX, working with the appointed agency (BPN) to plan, execute and optimise campaigns.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage paid social and paid advertising for the hotel and outlets, with a clear focus on conversion tracking and return on ad spend, not awareness alone.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure correct tracking, tagging and attribution (GTM, pixels, conversion events) are in place across all booking journeys so paid activity is measurable.</span></p>
<p ><b><i><span>Social Media & Content</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the social media and content strategy across all channels, driving audience growth, engagement and a consistent brand narrative for the complex and its outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the content calendar, production and publishing, including photography and video shoots, ensuring a strong pipeline of high-quality, on-brand and locally relevant content tailored to UAE/GCC audiences.</span></p>
<p ><span><span>·<span> </span></span></span><span>Direct the creative and social agency (MEANS Design) on content, mood boards, shoots and campaign creative, ensuring output reflects the property’s guests and positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure content authentically represents the property’s audience, including families and the South Asian and Arabic markets.</span></p>
<p ><b><i><span>Public Relations</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own press releases and features about the property to local, national and international media.</span></p>
<p ><span><span>·<span> </span></span></span><span>Establish and maintain close contact with local, national and foreign journalists, influencers and key opinion leaders to maximise positive media coverage, supported by the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Write and keep up to date the property’s press kit, biographies, newsletters and developments.</span></p>
<p ><span><span>·<span> </span></span></span><span>Work with the appointed PR agency to secure media coverage and influencer collaborations.</span></p>
<p ><span><span>·<span> </span></span></span><span>Integrate CSR initiatives into the communications plan, highlighting sustainability, community outreach, charitable partnerships and employee volunteerism, in collaboration with the DOSM.</span></p>
<p ><b><i><span>F&B Marketing</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Position the property’s restaurants and lounges as destinations for both residents and in-house guests.</span></p>
<p ><span><span>·<span> </span></span></span><span>Create tactical F&B promotions with measurable ROI (e.g. brunches, business lunches, seasonal campaigns), supported by the DOSM.</span></p>
<p ><b><span>3. Loyalty & CRM (Rotana Rewards)</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the CRM, email marketing and EDM programme, including segmentation, automation and campaign performance.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support initiatives to increase direct bookings, grow Rotana Rewards penetration across rooms and F&B, and optimise guest engagement across the customer journey, in collaboration with the DOSM and Revenue.</span></p>
<p ><b><span>4. Distribution & Channel Optimisation</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Oversee the property’s presence and content across OTAs and third-party channels in coordination with Revenue, ensuring brand consistency and competitive positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support direct-contribution growth across Rotana.com, ensuring “Book Direct” benefits are communicated clearly and rate/offer parity is maintained.</span></p>
<p ><b><span>5. Reporting, Analytics & Continuous Improvement</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Own marketing reporting and analytics, producing clear, regular dashboards on channel performance, campaign ROI, e-commerce conversion, paid media efficiency and social growth.</span></p>
<p ><span><span>·<span> </span></span></span><span>Actively participate in the weekly Revenue meeting, contributing marketing and demand-generation insight and aligning campaign activity with commercial need, need periods and segment strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Track marketing spends against budget and demonstrate measurable return across all activity.</span></p>
<p ><span><span>·<span> </span></span></span><span>Use data and competitor insight to guide strategy and reallocate resource toward the highest-performing channels, and stay informed on marketing trends, best practices and emerging tools.</span></p>
<p ><b><span>6. Leadership</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Provide the leadership team with creative, commercially grounded ideas that enhance the image and revenue of the property.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead, mentor and develop the Marketing & Communications Executive, setting clear objectives and building capability, in line with guidance from the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Represent the property at relevant events and maintain a strong profile in the local community.</span></p>
<p><span><span>·<span> </span></span></span><span>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</span></p>
<p><span><span>·<span> </span></span></span><span>Comply with the hotel environmental, health and safety policies and procedures</span></p>
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Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose</strong><br>Manage and deepen complex, multi-product Group relationships while proactively originating new business opportunities across the Bank’s product suite to achieve established financial and non-financial objectives.</p><br><p>Play an active and integral role in business origination efforts, working closely with clients and internal product teams to structure solutions and ensure effective execution of mandated transactions.</p><br><p>Drive optimal utilization of approved credit facilities by facilitating transaction flow and addressing all operational, documentation, and execution-related requirements.</p><br><p>Undertake comprehensive credit risk assessments, risk rating evaluations, and facility structuring for assigned corporate relationships in collaboration with Credit Relationship Managers (CRMs). Responsibilities include client engagement, preparation of credit proposals, and close liaison with Wholesale Risk Management (WRM) and Compliance teams to address and resolve all risk, regulatory, and compliance-related matters.</p><br><p>Maintain a thorough understanding of the Bank’s policies, procedures, systems, and operational frameworks to ensure effective relationship and portfolio management.</p><br><p>Demonstrate a strong understanding of macroeconomic developments, industry dynamics, and regional and global financial market trends, and assess their potential impact on client portfolios and credit quality.</p><br><p>Exhibit strong credit analysis, business development, and relationship management capabilities, supported by sound judgment and the ability to identify, assess, and mitigate risks beyond readily apparent factors. </p><br><p><strong>Key Result Areas</strong><br>• Conduct regular and timely reviews of the assigned portfolio, recommending appropriate credit facilities in line with the Bank’s credit policies and risk appetite, with the objective of maximizing risk-adjusted returns while maintaining sound portfolio quality and effective credit management standards.<br>• Develop and implement a tailored Relationship Strategy and Account Plan for each client, incorporating appropriate penetration and cross-selling initiatives to achieve agreed financial and non-financial KPIs.<br>• Build and maintain strong relationships with key decision-makers across the client base, positioning the Bank as a trusted financial partner and preferred banking institution.<br>• Undertake proactive, hands-on relationship and account management to ensure the timely and effective delivery of the Bank’s products and services, coordinating closely with internal stakeholders to achieve high levels of client satisfaction and franchise value.<br>• Maintain a robust business pipeline with a particular focus on originating new-to-bank opportunities and expanding market share within designated sectors and geographical markets. Ensure all activities are conducted in compliance with applicable regulatory requirements, including Central Bank regulations, the Bank’s internal credit, operational and risk management policies, and relevant UAE and international legal frameworks, as applicable.<br>• Represent the Bank within the broader business and banking community and engage with external advisors, including legal counsel and professional service providers, on matters relating to transaction execution, documentation, and legal considerations.<br>• Collaborate effectively with key internal stakeholders, including Treasury, Operations, Risk Management, Support Functions, and Retail Banking, to maximize business opportunities, ensure effective risk management, and achieve the Bank’s strategic, financial, and non-financial objectives.</p><br><p><strong>Knowledge, Skills and Experience</strong><br>• Conduct regular and timely reviews of assigned client relationships and portfolio exposures, recommending appropriate credit facilities in line with the Bank’s credit policies, risk appetite, and portfolio management objectives. Focus on maximizing risk-adjusted returns while maintaining strong asset quality and prudent credit standards.<br>• Develop and execute tailored Relationship Strategies and Account Plans for each client group, cross-selling, and wallet-share enhancement initiatives to achieve agreed financial and non-financial KPIs.<br>• Build, develop, and maintain strong relationships with key stakeholders and decision-makers across the client portfolio, positioning the Bank as a trusted advisor and preferred banking partner.<br>• Deliver proactive and hands-on relationship management by ensuring the timely and effective delivery of the Bank’s products and services, coordinating closely with internal stakeholders to drive client satisfaction and long-term franchise value.<br>• Maintain a robust and sustainable business pipeline, with a strong focus on originating new-to-bank relationships, identifying growth opportunities, and increasing market share within designated sectors and target markets.</p><br><p>• Ensure full compliance with applicable regulatory requirements, including UAE Central Bank regulations, the Bank’s internal credit and risk management frameworks, and all relevant legal and compliance obligations.<br>• Represent the Bank within the wider business and financial community, engaging effectively with clients, industry participants, legal counsel, consultants, and other professional advisors in connection with transaction execution, documentation, and strategic business initiatives.<br>• Collaborate closely with key internal stakeholders, including Treasury, Operations, Risk Management, Product Partners, Support Functions, and Retail Banking, to maximize business opportunities, strengthen risk governance, and deliver the Bank’s strategic, financial, and relationship objectives.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<p>The candidate will lead the regional Finance function and partner closely with senior business stakeholders to drive profitable commercial growth and achieve strategic business objectives.</p><br><p>The role is responsible for providing financial leadership through performance management, financial reporting, budgeting, forecasting, profitability analysis, and commercial decision support. In addition, the Finance Director will oversee statutory financial reporting, governance, and compliance while ensuring strong financial controls across the business.</p><br><p>This position requires a commercially astute finance leader with excellent stakeholder management skills and the ability to influence business decisions in a dynamic, matrix-driven environment.</p><br><p>Key Responsibilities</p><br><p>Commercial Finance & Business Partnering</p><ul><li><p>Partner with senior leadership to provide commercial insights that support strategic decision-making.</p></li><li><p>Prepare business cases and financial evaluations for investment opportunities and strategic initiatives.</p></li><li><p>Manage and optimize working capital.</p></li><li><p>Support key commercial negotiations from a financial perspective.</p></li><li><p>Develop and monitor financial and operational KPIs, focusing on profitability, revenue growth, and cash flow.</p></li><li><p>Monitor business performance, identify trends, risks, and growth opportunities.</p></li><li><p>Present financial updates and business performance to executive leadership and key stakeholders.</p></li></ul><br><p>Financial Reporting</p><ul><li><p>Lead monthly financial reporting and performance reviews.</p></li><li><p>Ensure accurate, timely, and insightful management reporting.</p></li><li><p>Work closely with regional finance teams to improve reporting quality and provide meaningful business insights.</p></li><li><p>Analyze financial performance and recommend actions to improve results.</p></li></ul><br><p>Budgeting, Forecasting & Financial Control</p><ul><li><p>Lead annual budgeting and periodic forecasting processes.</p></li><li><p>Deliver robust financial planning aligned with corporate objectives.</p></li><li><p>Oversee the preparation and submission of statutory financial statements.</p></li><li><p>Ensure compliance with local tax regulations in coordination with corporate tax teams.</p></li><li><p>Manage regulatory reporting requirements.</p></li><li><p>Strengthen governance, internal controls, and financial compliance across the organization.</p></li></ul><br><p>Leadership & Cross-Functional Collaboration</p><ul><li><p>Partner with Shared Services, Treasury, Tax, and Corporate Finance teams.</p></li><li><p>Ensure effective month-end close processes and strong financial controls.</p></li><li><p>Support multiple business units within a matrix organization.</p></li><li><p>Lead, mentor, and develop high-performing finance teams.</p></li><li><p>Drive continuous process improvements and operational efficiencies.</p></li></ul><br><p>The ideal candidate should possess:</p><ul><li><p>Extensive experience within a multinational or complex international business environment.</p></li><li><p>Strong commercial finance and business partnering experience.</p></li><li><p>Experience in financial planning, budgeting, forecasting, and performance management.</p></li><li><p>Experience working within a matrix reporting structure.</p></li><li><p>Strong understanding of business drivers and financial KPIs.</p></li><li><p>Proven ability to influence senior stakeholders and support strategic business decisions.</p></li><li><p>Excellent presentation and communication skills.</p></li><li><p>Advanced proficiency in Microsoft Excel and PowerPoint.</p></li></ul><br><p>Key Skills</p><ul><li><p>Strong commercial acumen and analytical capability.</p></li><li><p>Excellent leadership and people management skills.</p></li><li><p>Ability to influence and collaborate across multiple business functions.</p></li><li><p>High attention to detail and problem-solving ability.</p></li><li><p>Strong decision-making capability in a fast-paced environment.</p></li><li><p>Ability to prioritize multiple projects and meet tight deadlines.</p></li><li><p>Excellent interpersonal and stakeholder management skills.</p></li><li><p>Strong relationship-building capability with finance and non-finance stakeholders.</p></li><li><p>Ability to work independently with minimal supervision.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li><p>Professional accounting qualification such as <strong>ACA</strong>, <strong>ACCA</strong>, <strong>CPA</strong>, or <strong>CIMA</strong>.</p></li><li><p>Bachelor's degree in Accounting, Finance, or a related discipline.</p></li><li><p>MBA or equivalent qualification would be an advantage.</p></li></ul><br><p>Leadership Competencies</p><ul><li><p>Demonstrates high personal and professional integrity.</p></li><li><p>Leads by example with a collaborative and positive approach.</p></li><li><p>Builds trusted relationships across all levels of the organization.</p></li><li><p>Drives continuous improvement and operational excellence.</p></li><li><p>Balances strategic thinking with strong execution capability.</p></li><li><p>Maintains high standards of governance, ethics, and compliance.</p></li></ul>
<p>About the Job:</p><ul><li><p>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.</p></li><li><p>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</p></li><li><p>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</p></li><li><p>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</p></li><li><p>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</p></li><li><p>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</p></li><li><p>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</p></li><li><p>Support with the implementation of contractor's mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</p></li><li><p>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</p></li><li><p>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.</p></li><li><p>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</p></li><li><p>Oversee Statutory & Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</p></li><li><p>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</p></li><li><p>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</p></li><li><p>Analyze information and ensure that reports are consolidated for management review.</p></li><li><p>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>About You:</p><ul><li><p>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</p></li><li><p>Project Management Professional (PMP) certification – preferred</p></li><li><p>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</p></li><li><p>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.</p></li><li><p>Preferably 5+ years of experience with a developer.</p></li><li><p>Construction management</p></li><li><p>Project Management skills</p></li><li><p>Well versed in using project programing software; Ms. Office suite - Power-point; Power BI for dashboards / reporting. Skilled in Primavera – preferred.</p></li><li><p>Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders</p></li><li><p>Budget Management</p></li><li><p>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.</p></li><li><p>Project Documentation</p></li><li><p>Team collaboration</p></li><li><p>Exceptional leadership, communication and interpersonal skill</p></li><li><p>Excellent analytical skills</p></li><li><p>Proficient in risk, issue, and change management</p></li><li><p>Effective reporting and presentation skills for senior leadership and board</p></li><li><p>Proficient negotiation abilities</p></li></ul></li></ul>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b><span>What you will do</span></b></p><br><br><ul><li><p>Overseeing the development and implementation of departmental strategies and concepts. </p><br><br></li><li><p>Ensuring the beverage operations meet the brand's target customer needs ensures employee satisfaction focuses on growing revenues and maximizes the financial performance of the departments. </p><br><br></li><li><p>Maintain constant communication with suppliers and bring in activations to the venue. </p><br><br></li><li><p>Have good control of inventories and maintain healthy par stock for the bar. </p><br><br></li><li><p>Delivering products and services to meet or exceed the needs and expectations of the brand's target customers and property employees and providing a return on investment. </p><br><br></li><li><p>Developing a strong relation with our best guests, federate employees around project and goals.</p><br><br></li><li><p>Complete work orders for maintenance repairs. </p><br><br></li><li><p>Check stock and requisition necessary supplies. </p><br><br></li><li><p>Communicate the last call at the designated closing time. </p><br><br></li><li><p>Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating, and coaching employees.</p><br><br></li></ul><br><p><b><span>What you bring</span></b></p><br><br><ul><li><p><span>Minimum 5 years of experience in F&B and nightlife venues / clubs within luxury hotels and resorts preferably in Dubai. Managerial role experience is must</span></p><br><br></li><li><p>Creativity and solid knowledge of cocktails and spirits, and are able to evidence good business acumen, a strong work ethic, and people-management skills</p><br><br></li><li><p><span>Effective problem solving skills, ability to take decisions independently</span></p><br><br></li><li><p>Prior Mixologist experience</p><br><br></li><li><p><span>Excellent interpersonal and networking skills</span></p><br><br></li><li><p><span>Clear and concise communication skills in English, verbal and written. Knowledge of other languages will be an advantage </span></p><br><br></li><li><p>Experience in hiring and training new employees.</p><br><br></li><li><p>Management or equivalent experience is required.</p><br><br></li><li><p>Flexibility with schedule and the ability to work all shifts, weekends, and holidays. </p><br><br></li></ul><br><p><b><span>What do we offer</span></b></p><br><br><ul><li><p>Work Authorization</p><br><br></li><li><p>Competitive tax free salary</p><br><br></li><li><p>Annual Incentive Plan</p><br><br></li><li><p>Live out allowance</p><br><br></li><li><p>Medical and life insurance</p><br><br></li><li><p>Paid annual leave</p><br><br></li><li><p>Paid home leave ticket</p><br><br></li><li><p>End of service gratuity</p><br><br></li><li><p>Learning & Development Programs</p><br><br></li><li><p>Career opportunities and international transfer</p><br><br></li><li><p>And more...</p><br><br></li></ul><br><br><br><br><br><br> </div>
<p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Bachelor's degree in Information Security, Information Management Systems, Information Technology, Cybersecurity, or any related discipline.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Master's degree in Information Management Systems, Information Technology, Cybersecurity (preferred).</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Professional certifications such as Project Management Professional (PMP), CISSP, CISM, CCSP/CCSK; are advantageous</span></span><span >.</span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Certified ISO 27001 lead implementer or lead auditor.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Training or certification in security monitoring tools such as SIEM.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >A minimum of 11 years of experience in information security, with 5 years leading operations/support or SOC/IAM/vulnerability functions.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in conducting risk assessments, developing risk mitigation strategies, and managing incident response for security breaches and attacks.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in leading the implementation and management of access controls and authorizations for various systems and databases to ensure compliance with organizational security policies.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Experience ensuring compliance with these standards and regulations in all operations and third-party engagements.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Robust experience in managing all aspects of information security incidents, including identification, analysis, containment, eradication, and recovery.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven competence in overseeing testing and compliance checks on applications and systems developed by third-party vendors.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong background in developing and implementing disaster recovery plans that address potential risks and ensure continuity of operations in the event of security breaches or disasters.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven track record of effectively managing an information security operations center (SOC), cyber threat intelligence or similar environments that monitor and protect organizational IT infrastructure.</span></span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="616"><tbody><tr ><td valign="top" width="616"><p class="MsoNormal" ><span ><b ><span ><strong>Key Skills & Capabilities:</strong></span></b></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Capable of advanced implementation of information security policies and procedures to monitor operations and ensure compliance with standards and regulations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in classifying information into various asset groups, maintaining systems, and sharing information with stakeholders.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding and applying risk management methodologies, including assessing risks, evaluating vulnerabilities and threats, and following up on risk treatments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in responding to security incidents by following established protocols and effectively managing stakeholder interactions.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing access control matrices and conducting thorough access reviews of information systems, identifying and addressing deviations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in developing secure operational policies and ensuring effective implementation of change controls, backups, and patch management.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in applying secure software development Life Cycle (S-SDLC) practices, advising on application security, and conducting architecture reviews.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in conducting vulnerability and penetration tests, monitoring threats, and addressing continuity issues with relevant business departments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in auditing information security standards and processes, capable of conducting compliance checks and developing continual improvement plans.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding the requirements for information security assurance and performance assessments for standards like ISO 27001 and ISR.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing and delivering information security training and awareness programs, researching new topics, and evaluating training outcomes.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in understanding cloud security regulations, ensuring compliance, and conducting governance and risk assessments.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Ability to develop and execute long-term security strategies that align with organizational goals.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Capability to manage a diverse team to achieve excellent results in information security.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong analytical capabilities for troubleshooting, problem-solving, and decision-making within operational settings.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Skill in using analytics to monitor system performance and to derive actionable insights from data.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Profound knowledge of cybersecurity principles, practices, and technologies including firewall management, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices.</span></span></p></td></tr></tbody></table>
<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose</strong></p><br><p><span><span>Support lead and drive the organization’s Emiratization TA Strategy by designing and executing initiatives that attract, develop, and retain UAE National talent. The role focuses on Emiratisation workforce planning, graduate hiring, internships, career engagement, and strategic partnerships to meet nationalization targets while building a sustainable Emirati talent pipeline.</span></span></p><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Emiratization Strategy & Workforce Planning</strong></span></span></p><br><ul><li><p><span><span>Support develop and implement the organization’s Emiratization TA Strategy aligned with business objectives and regulatory requirements. </span></span></p><br></li><li><p><span><span>Partner with business leaders and PABP’S to identify current and future workforce needs for UAE Nationals. </span></span></p><br></li><li><p><span><span>Create and manage workforce plans to ensure Emiratization targets are achieved across all business units.</span></span></p><br></li><li><p><span><span>Monitor and report Emiratization metrics, progress, and compliance with UAE regulations.</span></span></p><br></li></ul><p><span><span><strong>Talent Attraction & Pipeline Development</strong></span></span></p><br><ul><li><p><span><span>Design and execute targeted sourcing strategies to attract UAE Nationals across entry, mid, and senior levels. </span></span></p><br></li><li><p><span><span>Build and maintain a strong pipeline of Emirati candidates through proactive market mapping and engagement. </span></span></p><br></li><li><p><span><span>Establish relationships with universities, government entities, and talent development programs. </span></span></p><br></li></ul><p><span><span><strong> Graduate Programs & Early Careers (ACE and Path finders)</strong></span></span></p><br><ul><li><p><span><span>Work with the talent develop team to design, launch, and manage structured graduate development programs for UAE Nationals. </span></span></p><br></li></ul><p><span><span>Build relationships and deep partnerships with select target Universities to ensure the </span><span>highest calibre UAE graduates are attracted to and engaged with Mashreq</span></span></p><br><ul><li><p><span><span>Identify leading global Universities where Emirati students study abroad (eg Washington, London, etc) and develop partnerships to convert into graduate hiring</span></span></p><br></li></ul><p><span><span> <strong>Internships & Career Development Programs</strong></span></span></p><br><ul><li><p><span><span>Create and manage internship and trainee programs for UAE National students. </span></span></p><br></li><li><p><span><span>Partner with academic institutions to offer meaningful work experience opportunities. </span></span></p><br></li><li><p><span><span>Track performance and conversion of interns into full-time employees. </span></span></p><br></li></ul><p><span><span><strong>Career Fairs & Employer Branding</strong></span></span></p><br><ul><li><p><span><span>Lead participation in career fairs, university events, and national career initiatives. </span></span></p><br></li><li><p><span><span>Represent the organization as an employer of choice for UAE Nationals. </span></span></p><br></li><li><p><span><span>Develop targeted employer branding campaigns to enhance visibility among Emirati talent. </span></span></p><br></li></ul><p><span><span><strong>Reporting & Compliance</strong></span></span></p><br><ul><li><p><span><span>Track and report Emiratization KPIs, including hiring, retention, and development metrics. </span></span></p><br></li><li><p><span><span>Ensure compliance with UAE labor laws and nationalization requirements. </span></span></p><br></li><li><p><span><span>Prepare reports for senior leadership and regulatory authorities. </span></span></p><br></li><li><p><span><span>Adopt lean methodology and contribute to the bank’s efforts towards sustainability and digitization. </span></span></p><br></li><li><p><span><span>Promote Mashreq’s reputation as ‘best place to work’.</span></span></p><br></li><li><p><span><span>Lead employment branding initiatives. </span></span></p><br></li><li><p><span><span>Strong knowledge of Emiratization policies and UAE labor market dynamics </span></span></p><br></li><li><p><span><span>Workforce planning and strategic talent management </span></span></p><br></li><li><p><span><span>Program management (graduate programs, internships, early careers) </span></span></p><br></li><li><p><span><span>Employer branding and campus recruitment expertise </span></span></p><br></li><li><p><span><span>Data-driven decision-making and reporting </span></span></p><br></li><li><p><span><span>Excellent communication and relationship-building skills </span></span></p><br></li></ul><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree in human resources, Business Administration, or related field </span></span></p><br></li><li><p><span><span>6-8 years of experience in Talent Acquisition, with strong exposure to Emiratization initiatives </span></span></p><br></li><li><p><span><span>Proven experience in managing graduate programs, internships, and workforce planning </span></span></p><br></li><li><p><span><span>Experience working with UAE government entities and academic institutions is preferred </span></span></p><br></li><li><p><span><span>A proven track record of program/ project management</span></span></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded. <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p> <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li> <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li> <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li> <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li> <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li> <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li> <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li> <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul> </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul> <p><strong>What’s in it for you:</strong></p> <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>
Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.<br>About the business area<br>The Touchpoints business, which is part of Meedaf, is committed to driving digital innovation and deliver customer centric digital loyalty solutions designed to drive client engagement and improve overall service delivery to partners and members.<br>In this role, your key responsibilities include:<br>Manage key marketing projects and drive them to closure through effective project management skills in line with the required standards and track marketing budgets to ensure maximum return on the marketing dollar through effective negotiation skills. Proactively manage the marketing calendar the program and partners and reconcile actual activity versus planned activity. Ensure all Standard Operating Procedures (SOPs) are adhered to, from briefing to sign offs, budgeting to media planning and that all activities are traffic managed properly and implemented on time. Engage with key business stakeholders to understand their challenges and develop and deliver marketing campaigns which meet their objectives ensuring seamless execution. Develop and manage the strategic marketing plan and associated marketing calendar for the new business. Oversee and manage all program and partner marketing related activities from planning, agency briefing, traffic management, review, managing internal approvals and production and develop media strategies and plans in co-ordination with the external media agency which are in-line with business objectives and budgets. Develop, oversee and manage the digital marketing strategy to achieve the business goals across all campaigns and initiatives. Manage and provide assistance on digital projects to ensure successfully rolled out as per agreed processes and within agreed timelines. Develop and manage the social media strategy, enhance the design, content and conversion of Touch Points’ website, app and other digital tools to support the achievement of business goals. Oversee Touch Points brand positioning including brand application, tone of voice and creative look and feel. Work with relevant agencies to lead brand evolution. Ensure all required approvals are in place from key stakeholders before commencing production as required and ensure the production quality and timelines are met to meet business requirements. Deliver a weekly status update to the Chief Executive Officer, share data and statistics on campaign effectiveness, cost savings, quarterly media report, marketing spend data, competition tracking in line with the required standards. Work with Touch Points approved external suppliers to deliver marketing activities as required ensuring maximum value for the marketing dollar spent by keeping an eye on costs as well as through effective negotiation. Manage relationships so that the performance of suppliers is of a standard that Touch Points would expect and accept, ensuring creative integrity is maintained and quality control is managed in briefing / debriefing and brand adherence. Monitor and control the advertising and promotion funds allocated to product programs as required. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems. Manage self and team in line with Touch Points’ people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.<br><br>The ideal candidate should have the following experience:<br>At least 6 years of experience in a similar role in a reputed organization. University Degree in Business or Marketing Working knowledge of advertising and marketing including strong understanding of and experience in campaign management Experience of working in a marketing role within an organization of repute Strong planning, analytical and time management skills Good written and verbal communication skills in English and Arabic Computer Skills – Microsoft Office (MS)<br><br>What we offer:Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels). Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.<br>At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
Are you an enterprise sales or customer success pro who thrives in high-stakes negotiations, enjoys engaging senior executives, and wants to master AI-driven sales execution? If so, here's a role where you can own the renewals pipeline for high-value enterprise clients, leading direct conversations with decision-makers, and securing multi-million-dollar contracts.<br><br>At Trilogy, we're not running a traditional Saa S sales org with arbitrary quotas, commission games, or bloated layers of management. We’re an AI-first company that’s rewriting how enterprise sales works: optimizing deal execution, risk assessment, and stakeholder engagement with AI-powered insights. You’ll be part of a team that moves fast, iterates constantly, and leverages AI to eliminate inefficiencies, so you can focus on what actually closes deals. Instead of chasing commissions, you’ll have the stability of a guaranteed comp plan, allowing you to sharpen your sales craft without the stress of unpredictable payouts.<br><br>This is not a cushy renewals overseer job. It’s a hands-on, execution-driven position where you’ll be responsible for managing a renewals pipeline, identifying key economic buyers, overcoming objections, and driving contract renewals with precision. You won’t be babysitting a team or wasting time in endless internal meetings. You’ll be on the front lines, negotiating high-value renewals and ensuring long-term customer retention.<br><br>If you want to shape the future of AI-driven sales while owning high-impact deals, apply now!<br><br>What You Will Be Doing<br><br>Lead high-touch conversations with key customers, aligning on value, overcoming objections, and winning renewals Define and continuously improve structured B2B renewals playbooks, AI-driven sales strategies, and frameworks to maximize retention and revenue<br><br>What You Won’t Be Doing<br><br>New logo sales or hunting for new leads High volume, low value renewal processing<br><br>Enterprise Renewals Executive Key Responsibilities<br><br>Your single mandate is to own the entire renewals process for high-value enterprise accounts, serving as the primary point of contact, with the goal of retaining revenue and minimizing churn.<br><br>Basic Requirements<br><br>8+ years of experience in a CSM or account management role at a software/Saa S/Cloud products company serving Enterprise clients Experience managing the entire renewal cycle — client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+Fluent English, with strong verbal and written proficiency Experience using AI tools in a professional setting Must be able to work during U. S. business hours<br><br>Nice-to-have Requirements<br><br>Track record renewing complex, high-value B2B software (Saa S and on-prem) and related services with large enterprises Experience selling multiple products across different verticals or business units Comfort selling value-added services and premium tiers on business benefit rather than price Hands-on use of Chat GPT or Claude to raise the quality and throughput of customer-facing work<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-5529-AE-Dubai-Enterprise Rene.001
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<span> </span><p><span><span><span>Director, Quality Assurance and Guest Experience</span></span></span> <br><span><span>(<span>20461</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span>We are seeking a strategic and influential Director of Quality Assurance & Guest Experience to lead the quality agenda across one of the world's most complex integrated resort operations. This role is responsible for driving a culture of excellence across all guest touchpoints, ensuring that quality, service delivery, and guest satisfaction remain at the forefront of every operational decision.</span></p><br>
<p><span>This is not a traditional auditing or compliance role. We are looking for a leader who understands luxury hospitality at the highest level and can influence senior operational leaders to continuously elevate the guest experience. The successful candidate will combine operational credibility, commercial acumen, and an exceptional understanding of luxury service to identify opportunities, challenge the status quo, and drive sustainable improvements across the business.</span></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Develop and execute the resort-wide quality and guest experience strategy.</span></li>
<li><span>Act as the custodian of luxury service standards across all guest-facing and operational areas.</span></li>
<li><span>Partner with executive leadership and department heads to drive continuous improvement initiatives that enhance guest satisfaction and operational performance.</span></li>
<li><span>Analyse guest feedback, service trends, operational data, and quality indicators to identify opportunities and risks.</span></li>
<li><span>Lead the resort's approach to Forbes Travel Guide standards, quality assessments, and service excellence initiatives.</span></li>
<li><span>Provide clear insight and recommendations to senior leadership through detailed reporting and performance analysis.</span></li>
<li><span>Drive accountability across the organisation by ensuring action plans are implemented and service improvements are sustained.</span></li>
<li><span>Conduct strategic reviews of the guest journey to identify gaps, remove friction points, and elevate the overall experience.</span></li>
<li><span>Lead quality assurance programmes, audits, inspections, and service evaluations across all business areas.</span></li>
<li><span>Champion a culture where exceptional service, attention to detail, and guest-centric thinking are embedded throughout the organisation.</span></li>
</ul> <p><strong><span>About You</span></strong></p><br>
<p><span>This role requires more than quality assurance expertise. You must possess a deep understanding of luxury hospitality and have the credibility to influence leaders across multiple disciplines within a large-scale resort environment.</span></p><br>
<p><span>You are highly visible, commercially aware, and comfortable operating at both a strategic and operational level. You understand what distinguishes exceptional service from merely good service and can translate guest expectations into meaningful business actions.</span></p><br>
<p><span>You are naturally curious about the guest experience, consistently seeking opportunities to raise standards, challenge existing practices, and create moments that guests remember.</span></p><br> <p><strong><span>Experience</span></strong></p><br>
<ul>
<li><span>Minimum 10 years of progressive leadership experience within luxury hospitality.</span></li>
<li><span>Significant experience within a Forbes-rated hotel, luxury resort, integrated resort, or internationally recognised luxury brand.</span></li>
<li><span>Proven success leading quality, guest experience, operational excellence, or service transformation initiatives at a property or multi-property level.</span></li>
<li><span>Strong understanding of luxury guest behaviours, expectations, and service standards.</span></li>
<li><span>Experience influencing senior operational stakeholders and leading change within complex organisations.</span></li>
<li><span>Demonstrated ability to analyse guest insights and operational data to drive measurable business improvements.</span></li>
<li><span>Exceptional communication, presentation, and stakeholder management skills.</span></li>
<li><span>Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.</span></li>
<li><span>Proven background of 5 Star Forbes Leadership </span></li>
<li><span>Experience in leading large-scale service culture or organizational transformation initiatives</span></li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span>Director of Operations & Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI & internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand & visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Career Area:</b></p><br><br>Sales<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>Senior Sales Representative –</b></p><br><br><p><b>Solutions Sales & Account Management (m/f/d)</b></p><br><br><p><b>(Marine & Electric Power EAME)</b></p><br><br><br><p><b>Your Impact Shapes the World at Caterpillar Inc.</b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>Job Summary</b></p><br><br><br><p>As a Senior Sales Representative, you will drive the development and execution of service solutions for MaK Medium Speed Engines (MSE) across the Marine and Electric Power (EP) segments throughout the Europe, Africa and Middle East (EAME) regions.</p><br><br><p>Based in Kiel, Germany, you will be responsible for maintaining and growing the installed MaK engine population, supporting customers with innovative aftermarket solutions, and delivering sustainable business growth through strong customer engagement and strategic account management. You will work closely with customers, dealers, service partners, and internal Caterpillar organizations to develop tailored solutions that help customers maximize asset performance and operational efficiency.</p><br><br><br><p><b>What You Will Do</b></p><br><br><br><ul><li>Manage and develop assigned key accounts within the Marine and Electric Power segments across the EAME region in collaboration with Caterpillar dealers and direct customers.</li><li>Develop and execute growth strategies focused on aftermarket solutions, customer retention, and long-term business development.</li><li>Build, maintain, and strengthen strategic customer relationships to drive customer satisfaction, loyalty, and future business opportunities.</li><li>Take ownership of key account activities, ensuring technical and commercial commitments are met while proactively identifying opportunities for additional business.</li><li>Promote and develop Caterpillar service solutions including parts, upgrades, emissions solutions, REParts, InSitu Services, digital connectivity, and performance optimization offerings.</li><li>Develop a deep understanding of customer operations and market requirements to provide value-based recommendations and consultative sales support.</li><li>Collaborate with customers, dealers, and internal Caterpillar teams to deliver integrated technical and commercial solutions.</li><li>Identify and develop relationships with selected system and service partners to expand Caterpillar's service and solution portfolio beyond traditional engine aftermarket offerings.</li><li>Support strategic initiatives and transformation projects aligned with Caterpillar's MSE business strategy across the EAME region.</li><li>Act as the primary commercial interface for assigned customers while working within a globally connected sales and service organization.</li></ul><br><br><br><p><b>What You Bring With You</b></p><br><br><br><p><b>Customer Focus</b></p><br><br><p>Ability to understand customer business drivers, align solutions with customer objectives, and consistently deliver value through a customer-centric approach.</p><br><br><br><p><b>Industry Knowledge</b></p><br><br><p>Strong understanding of the Marine and Electric Power industries, including market trends, competitive dynamics, regulations, decarbonization initiatives, and operational challenges.</p><br><br><br><p><b>Decision Making & Critical Thinking</b></p><br><br><p>Capability to analyze complex commercial and technical situations, evaluate options, and make sound business decisions.</p><br><br><br><p><b>Effective Communication</b></p><br><br><p>Excellent communication and presentation skills with the ability to influence stakeholders across different cultures and organizational levels.</p><br><br><br><p><b>Negotiation Skills</b></p><br><br><p>Strong commercial acumen and the ability to negotiate effectively with customers, dealers, and business partners.</p><br><br><br><p><b>Relationship Management</b></p><br><br><p>Proven ability to establish, maintain, and grow long-term customer and partner relationships.</p><br><br><br><p><b>Business Development</b></p><br><br><p>Experience identifying growth opportunities, developing account strategies, and driving profitable business expansion.</p><br><br><br><p><b>Value Selling</b></p><br><br><p>Ability to articulate the business value of Caterpillar products, services, and digital solutions while differentiating our offerings from competitors.</p><br><br><br><p><b>Preferred Qualifications</b></p><br><br><br><ul><li>Bachelor’s degree in Engineering, Business Administration, Marine Engineering, or a related discipline.</li><li>Several years of experience in sales, account management, aftermarket services, or business development within the Marine, Power Generation, or related industrial sectors.</li><li>Strong understanding of medium-speed engine applications and aftermarket business models.</li><li>Experience working across international markets and multicultural environments.</li><li>Fluent in English; German language skills are highly desirable. Additional European languages are considered an advantage.</li></ul><br><p><b>Additional Information</b></p><br><br><br><ul><li><b>Location:</b> Kiel, Germany</li><li><b>Geographical Responsibility:</b> Europe, Africa & Middle East (EAME)</li><li><b>Travel Requirement:</b> Up to 40% international travel</li><li><b>Relocation Assistance:</b> Not available</li></ul><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 28, 2026 - August 15, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Who we areAbout Stripe<p><span>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</span></p><br>About the team<p>This role sits on the global expansion team, bringing Stripe to new markets. We orchestrate market entry end-to-end in new countries across Stripe's entire product suite. We are a small, high-leverage team that turns Stripe's global platform into a locally excellent product, and then works side-by-side with GTM and cross-functional teams to drive it to scale. Success in a region means more than launching. It entails developing a deep understanding of local market needs and finding true product-market fit – building durable, growing businesses in each market we enter.</p><br><strong>What you'll do</strong><p>We're looking for a Product Lead to own Stripe's product strategy and growth across the Middle East and Africa. You'll set the vision for how Stripe wins in the region and then make it real—turning ambiguous, high-stakes questions into a clear, sequenced roadmap that leaders inside and outside Stripe can rally behind.</p><br><p>This role rewards strong leadership instincts and willingness to get your hands dirty. You'll drive complex, cross-functional decisions—how Stripe enters and scales in each market, and where to invest—aligning internal and external leaders around a shared, ambitious vision. You'll be equally focused on building the right product and on driving it to success: establishing product-market fit, and partnering deeply with go-to-market and marketing teams to accelerate adoption and growth. You'll work hand-in-hand with Stripe's Risk, Cards, Terminal, Partnerships, Legal, and Compliance teams, and with external partners across the region.</p><br><strong>Responsibilities</strong><ul><li>Own the long-term product vision and growth strategy for the Middle East and Africa, and build and execute a compelling, sequenced roadmap across the region's priority markets.</li><li>Drive markets to success by establishing strong product-market fit, then partnering closely with go-to-market and marketing teams to accelerate adoption, distribution, and growth.</li><li>Bring strong leadership instincts to complex, high-stakes decisions—how Stripe enters and scales in each market—aligning internal and external leaders around a shared vision.</li><li>Define Stripe's market-entry approach by navigate the region's regulatory and licensing landscape in close partnership with internal teams and external partners.</li><li>Deeply understand the needs of businesses and consumers across the region by spending time with users and by observing patterns across their feedback and the market.</li><li>Partner with product marketing and go-to-market teams to turn your roadmap into compelling, actionable narratives that drive awareness and adoption.</li><li>Become Stripe's internal subject-matter expert on Middle East and Africa payments—the ecosystem, competitive landscape, and local payment behavior—and use that expertise to influence Stripe's global roadmap.</li></ul><strong>Who you are</strong><p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p><br><strong>Minimum requirements</strong><ul><li>8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products at a technology company</li><li>Strong business acumen and commercial instincts, with comfort in complex ecosystem and platform-level problems.</li><li>Strong leadership instincts, with a track record of driving complex, high-stakes decisions and aligning senior internal and external stakeholders around a shared vision.</li><li>Track record of partnering closely with engineers, designers, and other internal stakeholders partners to build products and complex systems at scale.</li><li>Demonstrated experience in navigating complex, multi-layered partnerships with external parties and driving alignment on strategic (product) priorities</li><li>Experience turning ambiguous, open-ended problems into clear strategy and a sequenced, executable roadmap—and delivering against it over multiple quarters.</li><li>Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems.</li><li>Strong analytical capabilities with experience defining and tracking success metrics, running experiments, and using data to measure product impact on revenue, conversion, and margins.</li></ul><strong>Preferred qualifications</strong><ul><li>Experience with online payments</li><li>Experience launching or scaling products in the Middle East and/or Africa, or deep familiarity with the region's payments ecosystem.</li><li>Experience building platform or marketplace products where success requires balancing multiple stakeholder interests.</li><li>Professional proficiency in Arabic</li></ul> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Have a central role in designing and implementing the fulfillment & logistics capabilities whilst aligning with the leadership of operations vertical and other business partners on what matters most. Lead the business case creation and capability development prioritization with a three-year horizon in close collaboration with the Head of Capability Development and Chief Logistics and Fulfillment Officer. Maintain an understanding of advancements in process, technology and other innovations which are happening across the supply chain & logistics ecosystem within the retail industry.</p>
<p>In their endeavor to excellence, the fundamental values all our employees must possess are commitment, integrity, empathy and flexibility.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Design and deliver the logistics & fulfillment capabilities simultaneously driving insights into actions by evaluating and understanding operational and business needs.</li>
<li>Develop detailed business cases to initiatives and lead prioritisation of capabilities utilising business case information to trade-off decisions.</li>
<li>Navigate and influence complex organizational structures and align the cross-cultural, cross-functional teams including leadership in the capability roadmap prioritization.</li>
<li>Implement the prioritised capabilities across the end-to-end fulfillment and logistics processes assisting the local teams.</li>
<li>Apply programme management principles and tools to ensure capabilities are delivered at speed, adopted and sustained within the group.</li>
<li>Build and manage highly effective teams to help design and implement capabilities, with a strong focus in developing the junior colleagues.</li>
<li>Be a servant leader and great teammate able to navigate a matrix work environment and excel as a self-directed influencer and leader.</li>
<li>Be highly analytical and data driven to make informed decisions.</li>
<li>Balance multiple deadlines and priorities along with communication to the related stakeholders.</li>
<li>Identify leading, innovative and practical ideas & solutions fit for purpose for Chalhoub's logistics and fulfillment capabilities.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>Lead marketing communications and public relations across regional markets, shaping the firm's brand narrative and media presence. Partner with leadership to position the firm as a trusted advisor to founders and investors. Drive media relations, thought leadership, and brand-building initiatives. Ideal for a hands-on professional with strong agency and media networks, excellent communication skills, and experience in venture capital, startups, or investment ecosystems.
Client Details
Our client is a leading multi-dimensional investment firm, backed by prominent institutional investors such as PIF Jada, SVC, Mubadala, and Lunate and managing about $500mm in AUM. Their venture capital and credit practice invest in the most innovative technology companies across the MENA, Asia and beyond. They have built deep sectoral expertise in fintech, platforms, software, and deep tech.
With a proven track record and top quartile performance, our client operates at the forefront of innovation, driving growth and impact through venture capital, credit and private equity investments. We focus on fostering ecosystems and empowering founders to build scalable and transformative businesses.
Description
Strategy & Brand
· Develop and execute marketing communications and PR strategy to elevate the firm's brand, reputation, and presence regionally and globally.
· Own the firm's brand voice, messaging, and narrative across all external and internal channels, ensuring consistency with positioning as a top-quartile investment firm.
· Advise leadership on communications strategy, thought leadership positioning, and brand opportunities aligned with business priorities.
Media Relations & PR
· Build and maintain a strong network with media outlets, journalists, and PR agencies across the UAE, Saudi Arabia, Egypt, and wider MENA region.
· Lead media outreach, press release drafting and distribution, and journalist relationship management to secure high-quality coverage.
· Manage relationships with external PR and communications agencies, briefing and overseeing agency deliverables to ensure quality and consistency.
· Act as a key point of contact for media inquiries and support leadership with interview preparation and talking points.
· Develop and lead crisis and sensitive-issue communications as required, protecting and reinforcing the firm's reputation.
Content & Channels
· Develop and execute creative marketing campaigns and content across digital, social, and traditional channels.
· Own the social media strategy and content calendar, ensuring consistent, on-brand storytelling across platforms.
· Produce and oversee content including thought leadership pieces, newsletters, website content, scripts, and event materials.
· Manage the firm's website content and ensure it reflects current brand, portfolio, and firm milestones.
Events & Stakeholder Engagement
· Plan and execute external events, including conferences, sponsorships, and portfolio company showcases, to drive brand visibility.
· Support internal communications and culture-building initiatives in collaboration with the People team.
· Build collaborative relationships with cross-functional stakeholders, portfolio companies, and external partners to ensure aligned messaging.
Measurement & Operations
· Analyze marketing and communications performance (media coverage, campaign results, engagement, traffic) to inform future strategy.
· Maintain and report on the marketing communications budget, ensuring efficient allocation of resources.
· Continuously monitor industry trends, competitor positioning, and best practices to keep the communications approach current and effective.
Job Offer
· A high-impact Marcomms leadership role within one of the region's most dynamic investment firms.
· Direct exposure to senior leadership and influence over firm-wide brand and communications strategy.
· Competitive, market-aligned compensation and benefits.</p><p>· At least 7 years of relevant experience in marketing communications, PR, or corporate communications.
· Strong, well-established network with media outlets and PR/communications agencies; proven track record of securing media coverage.
· Bachelor's degree in Marketing, Communications, Journalism, or a related field from a recognized institution.
· Experience in financial services, investment firms, Tech or fast-growing/startup environments strongly preferred.
· Excellent written and verbal communication skills in English; Arabic is an advantage but not mandatory.
· Strong storytelling and content creation abilities, with sound judgment on brand voice and messaging.
· Working knowledge of social media management, digital marketing tools, and basic analytics platforms.
· Strong project and budget management skills, with the ability to manage multiple initiatives and external vendors simultaneously.
· Comfortable working in a lean environment with both strategic and hands-on operational responsibilities.</p>