Tourism manager Jobs
15698 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the Role: </b>MediLearn Tech Skills Training LLC is a Dubai-based professional training centre specialising in <b>AI, emerging technologies, professional certifications, corporate training, and workforce development</b>. We are looking for a <b>Senior Marketing Executive</b> to take ownership of digital marketing, lead generation, content, campaigns, and marketing-driven growth.</p><p><br></p><p>This is a <b>hands-on, commercially focused role</b> for someone who can plan and execute campaigns, generate qualified B2B and B2C leads, create engaging content, use AI and modern marketing tools, and connect marketing activities to <b>leads, conversions, and revenue</b>.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute marketing campaigns for <b>corporate training, professional certifications, workshops, and B2C programmes</b>.</li><li>Generate and nurture qualified <b>B2B and B2C leads</b> through digital marketing channels.</li><li>Manage <b>Google Ads/PPC, SEO, social media, email marketing, and marketing automation</b>.</li><li>Develop content for LinkedIn, Instagram, Facebook, websites, email campaigns, and promotional activities.</li><li>Create and manage <b>reels, short-form videos, promotional creatives, and educational content</b>.</li><li>Work closely with Sales to improve lead quality, conversion, and marketing-generated revenue.</li><li>Manage website content, landing pages, campaigns, and conversion optimisation.</li><li>Track <b>lead sources, CPL, CAC, conversion rates, campaign ROI/ROMI, and marketing-generated revenue</b>.</li><li>Conduct competitor and market research and identify new growth opportunities.</li><li>Support the launch and promotion of new training programmes and professional certifications.</li></ul><p><br></p><p><b>AI & Modern Marketing Tools: </b>The candidate should be comfortable using <b>AI/LLM tools and modern content-production tools</b>, in addition to traditional marketing platforms. Hands-on experience with tools such as <b>ChatGPT, Claude, Gemini, Perplexity, Google Ads, Google Analytics, Meta Ads Manager, LinkedIn Campaign Manager, SEMrush, Ahrefs, Google Search Console, CRM/marketing automation platforms, Canva, CapCut, Adobe or similar tools</b> is highly desirable.</p><p><br></p><p>Candidates should clearly mention the tools they have <b>personally used hands-on</b>.</p><p>Candidate Requirements</p><ul><li><b>4–7 years</b> of relevant marketing experience.</li><li>Experience in <b>training, education, EdTech, professional certification, or service-based businesses</b> is preferred.</li><li>Strong hands-on experience in <b>lead generation and performance marketing</b>.</li><li>Proven B2B and B2C marketing experience.</li><li>Strong understanding of digital marketing and social media.</li><li>Ability to create and manage marketing content independently.</li><li>Hands-on experience with <b>AI/LLM and modern content creation tools</b>.</li><li>Strong analytical and reporting skills.</li><li>Commercial mindset with a focus on <b>leads, conversions, and revenue</b>.</li><li>UAE/GCC market experience is an advantage.</li><li>Excellent English communication skills.</li></ul><p><br></p><p><b>Performance Measures: </b>The role will be evaluated based on <b>qualified leads generated, B2B corporate training leads, B2C enrolments, lead-to-customer conversion, marketing-generated revenue, campaign ROI/ROMI, cost per lead/CAC, website and landing-page conversions, and content performance</b>.</p><p><br></p><p><b>Application Information</b></p><p>Candidates should be prepared to provide:</p><ul><li>Their <b>LinkedIn profile URL</b>.</li><li>A list of <b>AI/LLM and marketing tools</b> they have hands-on experience with.</li><li>Details of one digital marketing campaign they personally managed, including the <b>objective, channels/tools used, and measurable results</b>.</li><li>Examples or a <b>portfolio of content personally created</b>, particularly reels, short-form videos, creatives, campaigns, or social media content.</li><li>Confirmation of their <b>current UAE location and availability to work in Dubai</b>.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Digital Marketing</li><li>Performance Marketing</li><li>B2B Lead Generation</li><li>B2C Lead Generation</li><li>Google Ads / PPC</li><li>SEO</li><li>Social Media Marketing</li><li>Content Creation</li><li>Reels & Short-Form Video Creation</li><li>Video Editing</li><li>Email Marketing</li><li>Marketing Automation</li><li>CRM Management</li><li>Google Analytics</li><li>Campaign Analytics & Reporting</li><li>Conversion Optimisation</li><li>Landing Page Management</li><li>AI / LLM Tools</li><li>Canva or equivalent design tools</li><li>CapCut or equivalent video editing tools</li><li>Marketing ROI / ROMI Analysis</li><li>Lead & Conversion Management</li><li>Market Research</li><li>Excellent English Communication</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> <p><span><strong>About the Company:</strong></span></p><br><p><span>We are a global energy maritime logistics leader with a world-class asset base. We are the dedicated and vital logistics arm for ADNOC Group, providing mission critical and highly specialized services across ADNOC’s entire value chain. We also provide market-leading, cost-competitive maritime and logistics solutions to over 100 global customers and ship to more than 50 countries across the world.</span></p><br><p><span>As a global energy maritime logistics leader and the dedicated and vital logistics arm for ADNOC Group, we are driven to set the highest standards in shipping and maritime operations, pushing boundaries and pioneering new frontiers in sustainability. We are committed to delivering world-class solutions that are innovative and efficient, while always putting safety first</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>Supports the delivery of the Company Compliance Program in support of ADNOC Group Compliance Policy and associated framework; Supports the business in managing and mitigating the ethics and compliance risks including Anti-Bribery and Corruption, third party integrity, regulatory compliance, antitrust and competition and international trade controls and sanctions; supports implementing the policies and procedures approved by the CEO and the Board and delivering training/awareness programs.</span></p><br><p><span><strong>Key Accountabilities:</strong></span></p><br><ul><li><span>Provide day-to-day support for the implementation of Compliance Program.</span></li><li><span>Deliver effective and up-to-date compliance awareness and training programs to include face-to-face and eLearning.</span></li><li><span>Administer conflict of interests’ declarations, gifts & entertainment approvals, compliance training logs and similar.</span></li><li><span>Contributing to delivery of individual projects falling within the Compliance Program such as the provision of e-learning, compliance platforms, annual declarations, third party risk reviews and similar.</span></li><li><span>Manage the conflict of interests’ declarations, gifts & entertainment approvals, compliance training logs and similar.</span></li><li><span>Administer the annual Compliance plan.</span></li><li><span>Draft ethics and compliance processes, procedures and guidelines in support of the Ethics & Compliance policies.</span></li><li><span>Ensure that compliance culture/objectives and awareness are built through awareness programs and training, as appropriate.</span></li><li><span>Supports the Department’s regular reporting obligations as necessary.</span></li><li><span>Support the business in undertaking regular risk-based assessment of the key compliance risks most likely to impact the Company.</span></li><li><span>Undertake investigations allegations of non-compliant conduct as required.</span></li><li><span> Assist Manager, Governance Ethics & Compliance in reviewing progress on program implementation</span></li><li><span>Prepare and deliver compliance awareness campaigns.</span></li><li><span>Conduct mock surveys, inspections and investigations periodically to assess staff readiness and identifies where corrective actions are needed as part of Compliance Program.</span></li><li><span>Perform other related functions as may be directed by the Manager, Governance Ethics & Compliance from time to time.</span></li><li><span>Endeavours to encourage behaviour that positively impacts the ADNOC Group in support of its compliance culture, while supporting the Group’s zero-tolerance stance on deliberate non-compliance</span></li></ul><p><span><strong>Minimum Requirements:</strong></span></p><br><ul><li><span>Bachelor's Degree in Law, Business Administration, Finance, Risk Management, Governance, Compliance, Internal Audit, or a related discipline. A Master's degree is an advantage</span><br><span>10-15 years of relevant professional experience in Corporate Compliance, Ethics & Compliance, Governance, Internal Audit, Risk Management, Legal & Regulatory Affairs</span></li><li><span>At least 5 years in a supervisory or people management role.</span></li><li><span>Strong knowledge of UAE laws and regulations, Corporate governance principles, Anti-bribery and anti-corruption requirements, Conflict of Interest management</span></li><li><span>Compliance monitoring, reporting, and risk assessment frameworks. These areas are specifically referenced within ADNOC's Ethics & Compliance Framework</span></li><li><span>Relevant professional certification</span></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>WHO ARE WE?<br> DataOne designs, develops, and operates sustainable AI Factories and data center infrastructure.<br> As part of our continued growth, we are looking for an HR Generalist to support our employees, managers, and day-to-day HR operations.<br> YOUR ROLE As an HR Generalist, you will be responsible for supporting the full employee lifecycle and ensuring the smooth delivery of day-to-day HR operations.<br> You will act as a key point of contact for employees and managers on HR-related matters, maintain accurate HR data within Odoo, and contribute to recruitment, onboarding, employee relations, and site administration.<br> Bachelor’s degree in Human Resources, Business Administration, or a related field.<br> 2–4 years of experience as an HR Generalist, HR Administrator, or in a similar HR position.<br> Experience working with an HRIS system; experience with Odoo, ADP, Paycom, or TriNet is a strong advantage.<br> Strong understanding of HR administration processes and local labor regulations.<br> Excellent organizational skills and strong attention to detail.<br> Ability to handle confidential information professionally.<br> Strong interpersonal and communication skills.<br> Ability to manage multiple priorities across HR administration, recruitment, and site operations.<br> Proficiency in Microsoft Office / Google Workspace and confidence working with HRIS and reporting tools.<br> Proactive, hands-on, and service-oriented approach.<br> Proficiency in English, French would be very much appreciated HR Administration & Employee Lifecycle: Manage employee lifecycle administration, including contracts, onboarding documentation, transfers, promotions, and offboarding.<br> Prepare employment contracts, amendments, certificates, and other HR documentation in accordance with company policies and local labor regulations.<br> Maintain accurate, confidential, and up-to-date employee records.<br> Manage leave, absence, and attendance records and follow up on any discrepancies.<br> Support payroll preparation by consolidating and verifying relevant employee information.<br> Ensure compliance with internal HR policies, labor regulations, and audit requirements.<br> Respond to employee questions regarding HR policies, benefits, and administrative procedures.<br> Recruitment & Onboarding: Support hiring managers with job postings, CV screening, and interview coordination.<br> Manage candidate communication throughout the recruitment process.<br> Assist with reference checks and preparation of job offers.<br> Coordinate and facilitate new employee onboarding, including welcome sessions, induction schedules, and required documentation.<br> Work closely with IT, facilities, and department managers to ensure new employees are fully equipped from their first day.<br> Monitor probation periods and follow up on required reviews.<br> Site & Office Administration: Support day-to-day office administration, including supplies, vendors, and facilities-related requests.<br> Coordinate with external service providers, including maintenance, security, cleaning, and catering.<br> Support site health, safety, and compliance requirements.<br> Coordinate logistics for meetings, employee events, and site visits.<br> Support office budget and expense tracking when required.<br> Employee Relations & HR Support: Maintain a visible and approachable HR presence and build strong relationships with employees and managers.<br> Act as a first point of contact for employee concerns and support the resolution or escalation of grievances and workplace conflicts.<br> Support managers with performance management, disciplinary procedures, and HR policy application.<br> Contribute to employee engagement initiatives and internal communications.<br> Monitor employee sentiment and escalate emerging concerns to the HR Manager.<br> HR Reporting & Odoo HRIS: Maintain accurate employee data within the Odoo HRIS.<br> Conduct regular data quality checks and correct discrepancies.<br> Prepare standard HR reports and dashboards, including headcount, turnover, and absence reporting.<br> Support the HR Manager with ad hoc reporting and data extraction for business and compliance requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p><br></p><p>The Senior Store Manager is responsible for the overall operational performance of the store, driving strategic decision-making to ensure the store meets its sales, customer service, and operational goals. The role combines leadership with hands-on management, ensuring a high standard of store performance, compliance with company policies, and an exceptional customer experience. The Senior Store Manager will lead the team in maintaining operational efficiency, improving sales performance, and upholding store standards, all while fostering a positive and engaging environment for both staff and customers.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profit Management</p><p> </p><ul><li>Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.</li><li>Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.</li><li>Review sales performance and key performance indicators to identify opportunities for sales growth and create a trading mindset within the team.</li><li>Maximize sales opportunities through effective product placement, promotions, and upselling techniques.</li><li>Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.</li></ul><p> </p><p>Team Leadership and Development</p><p> </p><ul><li>Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.</li><li>Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.</li><li>Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.</li><li>Identify and develop high-potential staff members for future leadership roles within the organization.</li></ul><p> </p><p>Customer Service Excellence</p><p> </p><ul><li>Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand's values.</li><li>Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.</li><li>Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.</li><li>Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.</li></ul><p> </p><p>Operational and Service Excellence</p><p> </p><ul><li>Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.</li><li>Create operational rhythm and routine within the store following the operating wheels and operational processes.</li><li>Ensure all operational processes are in place, from inventory management to health and safety procedures.</li><li>Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues.</li></ul><p> </p><p>Visual Merchandising Standards</p><p> </p><ul><li>Ensure the store meets visual merchandising standards, ensuring product displays are clean, attractive, and aligned with brand guidelines.</li><li>Regularly check the store's visual presentation to ensure it's up-to-date and optimized for customer engagement.</li><li>Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales targets.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Proven track record of sales and profitability achievement.</li><li>Outstanding communication and leadership skills.</li><li>Customer-first attitude with excellent problem-solving capabilities.</li><li>Strong organizational skills and attention to detail.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Experience in implementing successful sales strategies and tactics with a proven track record of sales and profitability achievement.</li><li>Effective communication and interpersonal skills to engage with team members at all levels.</li><li>Demonstrated commitment to putting the customer first with the ability to resolve customer issues and deliver outstanding service.</li><li>Strong organizational and problem-solving skills to manage complex operational challenges effectively.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span><span>Project & Delivery Management</span></span></b><br></p><br><p><span><span>·</span></span><span><span>Manage
the project from initiation to closure following the GTDP PPM&OE Project
Management Plan (PMP) standards — Charter, Planning, Execution, Monitoring and
Ways of Working.</span></span><br></p><br><p><span><span>·</span></span><span><span>Establish
and maintain the project schedule, scope, budget, quality, risks/issues,
communications, vendor and resource plans; baseline and track variances with a
'get-to-green' plan when off track.</span></span><br></p><br><p><span><span>·</span></span><span><span>Drive
project kickoff, stakeholder identification, PMP baseline, business blueprint
sign-off, SIT/UAT readiness, cutover, go-live, hypercare and closure (PMO
Closure Report).</span></span><br></p><br><p><span><span>·</span></span><span><span>Manage
chargebacks, monthly cost reconciliation and POD/IO-level financial tracking;
ensure timely chargeback initiation and approvals with Finance.</span></span><br></p><br><p><b><span><span>Agile / Scrum Leadership</span></span></b><br></p><br><p><span><span>·</span></span><span><span>Coach
the team on the Scrum framework, Agile values and principles to improve
delivery maturity.</span></span><br></p><br><p><span><span>·</span></span><span><span>Facilitate
all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Reviews,
Retrospectives and Backlog Refinement.</span></span><br></p><br><p><span><span>·</span></span><span><span>Remove
impediments and shield the team from external distractions to ensure focused
delivery.</span></span><br></p><br><p><span><span>·</span></span><span><span>Partner
with Technical Product Owners (TPOs) and business stakeholders to keep delivery
aligned with the product vision and roadmap.</span></span><br></p><br><p><b><span><span>Stakeholder Management &
Governance</span></span></b><br></p><br><p><span><span>·</span></span><span><span>Act as
the primary point of contact between GTDP delivery teams, business product
owners, vendors and partners.</span></span><br></p><br><p><span><span>·</span></span><span><span>Set
expectations and align roles of team members and stakeholders early in
onboarding; formalize the RACI.</span></span><br></p><br><p><span><span>·</span></span><span><span>Take a
pro-active approach — communicate 'current week + 1' activities and key
meetings; create Teams collaboration spaces; invite only required stakeholders
to meetings.</span></span><br></p><br><p><span><span>·</span></span><span><span>Run
Steering Committees, Program Review Boards, weekly status, and workshops with
wider stakeholders; manage escalations to GTDP Program Manager / Head of
PPM&OE.</span></span><br></p><br><p><span><span>·</span></span><span><span>Comply
with the PPM&OE Change Management, Document Management, Naming Convention,
Quality Gate, Financial Management and Schedule Management processes.</span></span><br></p><br><p><b><span><span>Business Analysis &
Solutioning</span></span></b><br></p><br><p><span><span>·</span></span><span><span>Support
discovery phases — scoping, solutioning, high-level effort estimation, and
high-level timeline forecasting (workshops with internal/external teams, vendor
discussions, RFI/RFP, SDAF).</span></span><br></p><br><p><span><span>·</span></span><span><span>Demonstrate
business analytical capability to understand product dynamics, contribute to
strategic decisions, and challenge requirements where needed.</span></span><br></p><br><p><b><span><span>Reporting & Continuous
Improvement</span></span></b><br></p><br><p><span><span>·</span></span><span><span>Provide
transparent, timely status reports on progress, risks, dependencies, cost vs
forecast, and benefit realization.</span></span><br></p><br><p><span><span>·</span></span><span><span>Monitor
team capacity, highlight risks and flag cost/schedule variances early.</span></span><br></p><br><p><span><span>·</span></span><span><span>Promote
continuous improvement and contribute to Agile maturity across the Automotive
portfolio.</span></span><br></p><br><br><span>Requirements</span><p><b><span><u>Must-Have</u></span></b><br></p><br><p><span><span>·</span></span><span>8+ years
of overall IT delivery experience, with 5+ years as a Project Manager / Scrum
Master in Agile and hybrid delivery environments.</span><br></p><br><p><span><span>·</span></span><span>Proven
track record of delivering digital and/or SAP-led transformation projects,
ideally in Automotive (Sales, Aftersales, Parts, B2B/Tradepoint, Omnichannel)
or comparable enterprise domains.</span><br></p><br><p><span><span>·</span></span><span>Strong
facilitation, coaching and stakeholder management skills — including senior
business stakeholders at LOB Director / Head-of level.</span><br></p><br><p><span><span>·</span></span><span>Hands-on
experience managing multi-vendor delivery (onsite, nearshore, offshore) and
integration points across SAP, digital layers (front-end, microservices,
middleware/Boomi) and 3rd-party platforms.</span><br></p><br><p><span><span>·</span></span><span>Working
knowledge of capacity planning, delivery forecasting, CAPEX/OPEX cost drivers,
chargeback and financial governance.</span><br></p><br><p><span><span>·</span></span><span>Proficiency
in JIRA, Microsoft Project / Project Online, Confluence, SharePoint, Teams,
Visio and Power BI for reporting.</span><br></p><br><p><b><span><u>Nice-to-Have</u></span></b><br></p><br><p><span><span>·</span></span><span>UAE /
GCC experience </span><br></p><br><p><span><span>·</span></span><span>Experience
with SAP S/4HANA, RISE, EWM, Syncron, or Tradepoint platforms.</span><br></p><br><b><u>Qualifications</u></b><br><span>Bachelor's
degree in Engineering, Computer Science, IT, or related discipline.</span><br><br><p><span><span>·</span></span><span>Scrum
Master certification (CSM, PSM, SAFe, or equivalent) — mandatory.</span><br></p><br><p><span><span>·</span></span><span>PMP or
PRINCE2 — preferred.</span><br></p><br><p><span><span>·</span></span><span>Agile
coaching certification is an added advantage.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative is essential for driving sales and delivering exceptional customer experiences in the Al Futtaim Watches & Jewellery stores. This role involves a mixture of sales generation and operational duties, requiring the representative to maintain store standards and cleanliness, provide product information, and assist customers effectively. Success in this role is defined by the ability to meet or exceed sales goals, maintain a positive and professional customer environment, and cover various operational tasks such as POS training and store operations management.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Customer Service</p><p><br></p><ul><li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>Provide a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.</li><li>Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.</li><li>Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.</li><li>Provide customers with current and relevant information about the product.</li><li>Provide quality service in the fitting rooms, follow up with customers in a timely manner, and attempt to add on to the sale.</li></ul><p><br></p><p>Operational Duties</p><p><br></p><ul><li>Assist the Store Manager with day-to-day store operations, including opening, closing, and other security aspects.</li><li>Run the store in the absence of the Store Manager if required.</li><li>Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS.</li><li>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against loss from incorrect pricing.</li><li>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.</li><li>Participate in and attend all store meetings and other related functions.</li><li>Participate in all inventories and perform housekeeping duties as required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong customer service skills with an eye for fashion trends.</li><li>Good verbal communication skills.</li><li>Ability to perform under pressure and meet sales targets.</li><li>Flexibility to work various shifts and collaborate well with peers and management.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills.</li><li>Ability to perform some heavy lifting and stand for a minimum of 8 hours.</li></ul><p><br></p><p><b>About Al-Futtaim Retail</b></p><p>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p><p> </p><p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. </p><br><br><br><p>At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.</p><br><br><br><p><b><span>THE ROLE</span></b><br></p><br><br><p><span>Edelman Intelligence is looking for an Account Manager to join our team in Dubai.</span><br><span>As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.</span></p><br><br><br><p><b><span>MINIMUM REQUIREMENTS</span></b></p><br><br><br><ul><li><span>University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant field</span></li><li><span>Previous hands-on experience within Research & Insights either at an agency or in-house</span></li><li><span>Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environment</span></li><li><span>Fluency in English. Fluency in Arabic and other languages is a strong advantage.</span></li><li><span>Hands-on experience in data and statistical analysis tools</span></li></ul><br><p><b><span>REQUIRED SKILLS & BEHAVIOURS</span></b></p><br><br><ul><li><span>Ability to take ownership of a variety of tasks, a ‘can-do’ attitude.</span></li><li><span>Curiosity and problem-solving mindset.</span></li><li><span>High degree of accuracy and attention to detail.</span></li><li><span>Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.</span></li><li><span>Ability to articulate and communicate ideas and thoughts.</span></li><li><span>Understanding and being open to working with people from different cultural backgrounds</span></li><li><span>Experience with a mix of data and insights tools is a strong advantage. This may include – but not limited to – social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.</span></li></ul><br><p><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><br><p><b><span>Project design</span></b></p><br><br><ul><li><span>Methodological design (primary and/or secondary): scope of work, research tools, deliverables…</span></li><li><span>Project planning and internal resource management</span></li><li><span>Tracking project-related costs and revenues to ensure their commercial profitability</span></li></ul><br><p><b><span>Production</span></b></p><br><br><ul><li><span>Data analysis (from primary and secondary sources) and creation of storytelling reports</span></li><li><span>Development of recommendations and key insights</span></li><li><span>Creation of presentations for internal stakeholders at Edelman for our end clients</span></li><li><span>Providing strategic and consultative guidance to the Edelman teams and our end clients</span></li><li>undefined</li></ul><br><p><b><span>Project management</span></b></p><br><br><ul><li><span>Working on several projects at the same time (in different subject areas and with different teams)</span></li><li><span>Managing stakeholders’ relationships, both internal and external</span><br><span>Ensure client satisfaction by delivering high-quality client servicing</span><br>undefined</li></ul><br><p><b><span>People management</span></b></p><br><br><ul><li><span>Training junior profiles and sharing knowledge when relevant</span></li><li><span>Efficiently delegating tasks and setting clear goals for more junior team members</span></li><li><span>Providing team members with ongoing constructive feedback</span><br></li></ul><br><p><b><span>Business Development</span></b></p><br><br><ul><li><span>Proposal writing, including methodological design and costing</span></li><li><span>Developing presentations using visual storytelling</span><br><span>Identifying growth opportunities for existing clients</span></li></ul><br><p>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.<br> </p><br><br><br> </div>
<p>The SVP will be heavily involved in securing new business as well as manage existing client relationships and onboardings, will have a lead role in global/local initiatives interacting with other Citco global offices and technology groups. The integration team is the central point of contact for the client both technical and support during onboarding. The role involves dealing with the senior management of all the organizations that interact with Citco Fund Services.</p><p>Qualifications</p><ul><li>Degree qualified or related professional qualification</li></ul><p>Experiences</p><ul><li>5+ years of project management experience</li><li>5+ years of client services within the asset management industry</li><li>5+ years of people and resource management experience</li><li>10+ years in the financial services industry</li><li>Proven interest in the financial markets and funds industry</li><li>Proven Project Management Experience</li><li>Proven Business Analysis Experience</li><li>Proficient in Microsoft Office applications</li><li>Ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines</li><li>A team player who can work well within the function to deliver a quality service</li><li>Strong sense of ownership and accountability of work product</li><li>Creative and innovative</li><li>Continuous improvement</li></ul><p>Desirable</p><ul><li>Accounting experience (Desirable)</li><li>Middle Office experience (Desirable)</li><li>Project Manager Qualifications (Desirable)</li><li>Relationship Management Experience (Desirable)</li></ul><p>Sales Preparation: Participate in marketing and sales pitches; effectively demonstrate and communicate Citco s workflows, best practices and technologies</p><ul><li>Request for proposal/information assistance</li><li>Direct source of information to Business Development Stakeholder in the development of new clients/business</li><li>AA / SLA negotiation</li><li>Manage requested Proof of Concepts for sales pitches</li></ul><p>Project Manage External:</p><ul><li>New client launches/conversions</li><li>New Business Existing Client (NBEC) launches</li><li>Onboarding of Ancillary services</li><li>Coordinate with all relevant teams to ensure internal workflows will meet client needs and they capture any unique sets of requirements.</li><li>Coordinate with both internal and external stakeholders to ensure the project scope is documented, agreed and completed at planning phases.</li><li>Major SLA changes</li></ul><p>Project Manage Internal:</p><ul><li>Actively participate in departmental and company-wide projects.</li><li>Process Improvements</li><li>Oversee and manage strategic initiatives within the Client Integration team</li><li>Identify issues/concerns and recommend company-wide solutions for any/all high risk projects</li></ul><p>Administrative Reporting:</p><ul><li>Tracking of projects, progress, status and deadlines</li><li>MIS Reporting</li><li>Actively manage operational risk monthly reporting on status reports and key development issues to external clients and executive management team.</li><li>Ensure strong emphasis on escalation and complaints management within the team and within the department.</li><li>Ensure fluid execution and strategy for work forecasting and allocation</li></ul><p>Management:</p><ul><li>In partnership with the Executive Vice President, oversee the resolution of complex client issues.</li><li>Management of virtual teams</li><li>Pipeline/Project/Resourcing Management Oversight, Recruitment, Training and Development.</li><li>Review departmental procedures and policies and help ensure adherence to these procedures'</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree qualified or related professional qualification</li><li>5+ years of project management experience</li><li>5+ years of client services within the asset management industry</li><li>5+ years of people and resource management experience</li><li>10+ years in the financial services industry</li><li>Proven interest in the financial markets and funds industry</li><li>Proven Project Management Experience</li><li>Proven Business Analysis Experience</li><li>Proficient in Microsoft Office applications</li><li>Ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines</li><li>A team player who can work well within the function to deliver a quality service</li><li>Strong sense of ownership and accountability of work product</li><li>Creative and innovative</li><li>Continuous improvement</li><li>Accounting experience (Desirable)</li><li>Middle Office experience (Desirable)</li><li>Project Manager Qualifications (Desirable)</li><li>Relationship Management Experience (Desirable)</li></ul>
<p><br></p><p>Job Description Bring your passion for hospitality, leadership, and creating a true home-away-from-home experience to Mama Shelter Dubai! As our Resident Manager, you'll be the heart of the residential experience, looking after our residents, leading your Gang, and making sure every stay feels seamless, personal, and unmistakably MAMA.</p><p>THE MISSION?</p><ul><li>Be the Captain of the Residence: Oversee the day-to-day residential operations, leading with passion, energy, and confidence while creating an environment where residents and the Gang love to be.</li><li>Create a Home Away from Home: Build genuine relationships with our long-term residents, anticipate their needs, and ensure every interaction is warm, personal, and memorable.</li><li>Lead by Example: Be present, approachable, and hands-on, inspiring your team through action and setting the standard for exceptional residential service every day.</li><li>Build a Rockstar Gang: Lead, coach, motivate, and develop the residential services team, including Housekeeping, Maintenance, and Concierge, creating opportunities for growth and teamwork.</li><li>Own the Resident Journey: Oversee check-ins, check-outs, requests, concerns, and follow-ups, ensuring every resident feels heard, valued, and well looked after.</li><li>Master the Business: Monitor occupancy, revenue, billing, rates, discounts, inventory, and operational costs while supporting the financial performance of the residence.</li><li>Keep Everything Running Smoothly: Ensure residential units, communal areas, amenities, and facilities are maintained to the highest standards and that issues are resolved quickly.</li><li>Champion Quality & Safety: Ensure all residential operations meet the highest standards of cleanliness, health, safety, and regulatory compliance.</li><li>Own the Leasing Experience: Support and oversee leasing activities, renewals, agreements, occupancy records, and tenant relations while ensuring all contracts and policies are followed.</li><li>Control the Details: Keep accurate records, monitor operational costs, follow up on maintenance, and ensure every detail of the residential operation is under control.</li><li>Be the Problem Solver: Work closely with the General Manager and all department heads to resolve challenges, improve operations, and find creative solutions that make life easier for our residents.</li><li>Protect the Mama Vibe: Bring the MAMA Spirit to the residence by creating a positive, energetic, and welcoming environment where residents feel part of the community.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>MADE FOR YOU? ONLY IF</h2><ul><li>Leadership comes naturally: You have 2 3 years of leadership experience in a high-volume hotel or hospitality environment and know how to bring out the best in your Gang.</li><li>Hospitality is in your DNA: You genuinely enjoy looking after people and creating experiences that make residents feel at home.</li><li>Problem-solving is your superpower: You've never met a problem you couldn't find a solution to. You stay calm, think creatively, and make things happen.</li><li>You understand the business: Occupancy, revenue, costs, billing, and operational performance are all part of your game.</li><li>You stay cool under pressure: unexpected requests, busy days, and last-minute challenges? You know how to handle them with confidence and a smile.</li><li>You believe great teams build great experiences: You're a team player who isn't afraid to roll up your sleeves, support your Gang, and get stuck in.</li><li>Integrity is non-negotiable : You lead with honesty, professionalism, accountability, and respect.</li></ul><h2>YOUR LITTLE EXTRAS:</h2><ul><li>You're reliable and consistent: When you say you'll deliver, you always follow through.</li><li>You're a people person: Guests and teammates love your positive, approachable vibe.</li><li>You build connections: You take time to know your guests, creating lasting impressions.</li><li>You light up the room: Your energy lifts everyone around you, making work a joy.</li><li>You're all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.</li></ul>
???? We're Hiring: HR Assistant ???? Business Bay, Bay Square Building 1, Dubai<br>We're looking for an organized and proactive HR Assistant to join our team in Dubai!<br>Key Responsibilities:Support day-to-day HR operations and administrative tasks Maintain and update employee records and files Assist with recruitment: scheduling interviews, coordinating with candidates Help with onboarding and offboarding processes Support in preparing HR documents (offer letters, contracts, memos) Assist with attendance and leave tracking Provide general support to the HR Manager as needed<br>What We're Looking For:Prior experience or strong interest in HR/administration Good communication and organizational skills Proficient in MS Office (Word, Excel) Based in or willing to commute to Dubai Prior payroll experience is highly preferred <br>???? Interested? Please share your resume at hr@mirajkar.net or via Direct Message.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
We are currently recruiting an experienced Joinery Manufacturing Manager on behalf of a leading luxury fit-out company in the UAE.<br>
<br>
<br>
The company is looking for an experienced professional who can take ownership of the joinery manufacturing and factory operations, ensuring that production runs efficiently, projects are delivered on schedule, and the required quality standards are consistently maintained.<br>
<br>
About the Role<br>
<br>
As the Joinery Manufacturing Manager, you will be responsible for overseeing the overall manufacturing process within the factory. This is a hands-on management position where you will work closely with production teams, supervisors, project teams, procurement, design, and site execution teams to ensure that projects move smoothly from production planning through to final delivery.<br>
<br>
You will be expected to have a strong understanding of joinery manufacturing, production planning, factory workflows, manpower management, quality control, material utilization, and production efficiency.<br>
<br>
Key Responsibilities<br>
<br>
Manage the day-to-day operations of the joinery and manufacturing facility.<br>
<br>
Plan and monitor production schedules based on project requirements and deadlines.<br>
<br>
Ensure production activities are completed on time and according to required quality standards.<br>
<br>
Manage manpower, production capacity, workflow, and resource allocation within the factory.<br>
<br>
Supervise production supervisors, carpenters, machine operators, craftsmen, and other factory personnel.<br>
<br>
Monitor the complete manufacturing process, including woodworking, CNC operations, assembly, finishing, and final quality checks.<br>
<br>
Coordinate closely with project management, procurement, design, and site teams to ensure smooth project execution.<br>
<br>
Identify potential delays, production bottlenecks, or resource constraints and implement appropriate solutions.<br>
<br>
Improve productivity, optimize factory workflows, and minimize material wastage.<br>
<br>
Monitor material consumption, production costs, and overall operational efficiency.<br>
<br>
Ensure finished products meet the required specifications and quality expectations before dispatch to site.<br>
<br>
Maintain proper production procedures, safety standards, and factory discipline.<br>
<br>
Support continuous improvement initiatives across the manufacturing facility.<br>
<br>
<br>
<br>
RequirementsYour background would be relevant if you have experience in:<br>
<br>
Joinery manufacturing<br>
<br>
Furniture production<br>
<br>
Bespoke joinery<br>
<br>
Interior fit-out manufacturing<br>
<br>
Woodworking production<br>
<br>
Factory production management<br>
<br>
CNC and woodworking operations<br>
<br>
Luxury residential, hospitality, retail, or commercial projects<br>
<br>
<br>
To know other vacancies we have, please feel free to visit our website - www.blackpearlconsult.com<br>
<br>
<br>
Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in any form in exchange of our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to info@blackpearlconsult.com or contact our office on +9712 6225503.<br>
<br>
<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Your background would be relevant if you have experience in: <br>
Joinery manufacturing <br>
Furniture production <br>
Bespoke joinery <br>
Interior fit-out manufacturing <br>
Woodworking production <br>
Factory production management <br>
CNC and woodworking operations <br>
Luxury residential, hospitality, retail, or commercial projects <br>
<br>
To know other vacancies we have, please feel free to visit our website - www.blackpearlconsult.com <br>
<br>
Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in any form in exchange of our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to info@blackpearlconsult.com or contact our office on +9712 6225503. <br>
<br>
</div>
<br><p>1. Customer Relationship Management</p><ul><li><p>Act as the primary point of contact for customers after the sales process.</p></li><li><p>Maintain strong and professional relationships with buyers throughout the customer lifecycle.</p></li><li><p>Respond to customer enquiries through email, telephone, WhatsApp, and meetings.</p></li><li><p>Provide timely and accurate updates regarding payments, documentation, project progress, registration, and handover.</p></li><li><p>Handle customer concerns and complaints professionally and coordinate with relevant departments for resolution.</p></li><li><p>Maintain accurate records of all customer interactions and communications in the CRM system.</p><br></li></ul><p>2. Sales & Post-Sales Administration</p><ul><li><p>Manage customer files from booking through handover.</p></li><li><p>Coordinate and follow up on <strong>Reservation Forms, Sales & Purchase Agreements (SPAs), KYC documents, payment plans, and other required documentation</strong>.</p></li><li><p>Ensure documents are completed, signed, and properly recorded within the CRM.</p></li><li><p>Coordinate with Legal and Sales teams regarding documentation requirements and pending items.</p></li><li><p>Track customer milestones and ensure all required actions are completed within agreed timelines.</p><br></li></ul><p>3. Collections & Payment Follow-Up</p><ul><li><p>Monitor customer payment schedules and upcoming instalments.</p></li><li><p>Coordinate with Finance regarding payment receipts, outstanding balances, and statements of account.</p></li><li><p>Follow up with customers on pending or overdue payments in accordance with company procedures.</p></li><li><p>Maintain accurate payment and follow-up records in the CRM.</p></li><li><p>Escalate payment-related concerns or high-risk accounts to the CRM Manager/Finance team.</p><br></li></ul><p>4. DLD / Oqood & Registration Coordination</p><ul><li><p>Coordinate with customers and internal teams regarding <strong>Dubai Land Department (DLD) and Oqood registration processes</strong>.</p></li><li><p>Follow up on required documentation and registration formalities.</p></li><li><p>Ensure customers receive clear guidance regarding registration requirements and timelines.</p></li><li><p>Coordinate with relevant internal/external teams to resolve registration-related issues.</p></li></ul><p>5. Handover & Post-Handover Support</p><ul><li><p>Track units and customers approaching handover.</p></li><li><p>Coordinate with Finance, Projects, Legal, Construction, and Handover teams to ensure customer readiness.</p></li><li><p>Assist in scheduling customer inspections, snagging, home orientation, and handover appointments.</p></li><li><p>Ensure outstanding documentation and financial requirements are completed prior to handover.</p></li><li><p>Support customers with post-handover queries and coordinate defect/snagging issues with the relevant teams.</p></li><li><p>Maintain proper records of handover status, customer concerns, and resolutions.</p></li></ul><br><p>6. CRM System & Data Management</p><ul><li><p>Maintain accurate and up-to-date customer information within the CRM system.</p></li><li><p>Update customer records, payment status, documentation status, communication history, and follow-up activities.</p></li><li><p>Ensure data accuracy, completeness, and confidentiality.</p></li><li><p>Generate CRM reports and customer status reports as required.</p></li><li><p>Identify recurring customer issues and provide feedback to management for process improvement.</p><br></li></ul><p>7. Internal Coordination</p><ul><li><p>Work closely with <strong>Sales, Finance, Legal, Marketing, Projects, Construction, Handover, and Property Management</strong> teams.</p></li><li><p>Follow up internally to ensure customer requests are resolved within agreed timelines.</p></li><li><p>Escalate complex or sensitive customer issues to the CRM Manager.</p></li><li><p>Participate in improving CRM processes, customer communication, and service standards.</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Real Estate, Management, or a related field.</p></li><li><p><strong>2–3 years of experience in CRM, customer service, or post-sales operations within UAE real estate.</strong></p></li><li><p>Experience working with a <strong>real estate developer</strong> is highly preferred.</p></li><li><p>Good understanding of the UAE/Dubai real estate customer journey.</p></li><li><p>Knowledge of <strong>DLD, Oqood, SPA, KYC, payment schedules, and property handover processes</strong> is an advantage.</p></li><li><p>Hands-on experience with CRM software such as <strong>Salesforce, Zoho, HubSpot, Bitrix24, Odoo, or similar platforms</strong>.</p></li><li><p>Strong proficiency in Microsoft Office, particularly Excel and Word.</p></li><li><p>Excellent written and verbal communication skills in English.</p></li><li><p>Arabic is an advantage.</p></li><li><p>Strong organizational, follow-up, and problem-solving skills.</p></li><li><p>Ability to manage multiple customers and priorities simultaneously.</p></li><li><p>Professional, customer-oriented, and detail-focused approach.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
[Not translated in selected language] <p><span><strong>Senior Business Development Manager – Corporate</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
<br>
<p><span><strong>About Us</strong></span></p><br><br>
<br>
<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
<br>
<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
<br>
<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
<br>
<p><span>As a Senior Business Development Manager handling Corporate segment, you will lead and expand the hotel’s corporate business portfolio to drive room nights, corporate partnerships, and overall revenue growth. You will develop and maintain strong relationships with local and international corporate clients, multinational companies, travel management companies, and key business partners. You will also ensure all commercial activities align with the hotel’s luxury brand standards and strategic business objectives.</span></p><br><br>
<br>
<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
<br>
<ul>
<li><span>Identify, develop, and manage corporate accounts to achieve revenue and business targets.</span></li>
<li><span>Build and maintain strong relationships with key corporate decision-makers, travel managers, and procurement teams.</span></li>
<li><span>Negotiate corporate contracts, rates, and commercial agreements in line with hotel policies and revenue strategies.</span></li>
<li><span>Drive new business opportunities through proactive sales activities, networking, and market engagement.</span></li>
<li><span>Monitor corporate business performance, market trends, and competitor activity within the UAE and regional markets.</span></li>
<li><span>Prepare sales reports, forecasts, account plans, and represent the hotel at corporate events, networking forums, and industry functions.</span></li>
<li><span>Collaborate closely with Revenue, Marketing, Reservations, and Operations teams to maximize business opportunities and guest satisfaction.</span></li>
<li><span>Develop strategic account management plans to grow long-term partnerships and repeat business.</span></li>
</ul>
<br>
<p><span><strong>About You:</strong></span></p><br><br>
<br>
<ul>
<li><span>Strong understanding of the UAE corporate market, business trends, and hospitality sales environment.</span></li>
<li><span>Excellent negotiation, relationship management, and stakeholder engagement skills.</span></li>
<li><span>Proven ability to manage corporate contracts, RFPs, and long-term commercial partnerships.</span></li>
<li><span>Analytical and strategic thinking ability to identify growth opportunities within the corporate segment.</span></li>
<li><span>Results-driven mindset with the ability to achieve and exceed revenue targets.</span></li>
<li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li>
<li><span>Professional certifications in Sales, Revenue Management, or Marketing will be an added advantage.</span></li>
<li><span>Minimum of 5 years of progressive experience in the hospitality industry, with strong exposure to corporate sales and business development.</span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Vehicle Operations Manager
<p><strong>Vehicle Operations Manager</strong></p><br>
<p>Abu Dhabi, United Arab Emirates</p><br>
<p>Autonomous Delivery · Full-time · On-site · Reports to the Head of Service Operations</p><br>
<p><strong>We operate an autonomous delivery fleet in Abu Dhabi. </strong>This role owns the team that keeps every vehicle moving — and owns how many vehicles one person can keep moving.</p><br>
<p><strong>The team you will run</strong></p><br>
<p>The team runs two modes from one interchangeable pool:</p><br>
<ul><li> <strong>Fleet Response Operators</strong> — monitor vehicles from a remote cockpit and take over when a vehicle cannot proceed on its own. They are in the cockpit, not in the vehicle.</li><li> <strong>Safety Officers</strong> — drive a safety car for on-road support: recovery when remote takeover fails, mapping escort, and incidents.</li></ul>
<p>Same people, cross-trained, one roster. How they split each day is your call.</p><br>
<p><strong>The mandate</strong></p><br>
<p>You are taking this team from several dozen to around 85 people. Two numbers define the job:</p><br>
<ul><li> <strong>The safety and quality floor on every shift</strong> — this never moves.</li><li> <strong>The vehicles-per-operator ratio</strong> — this has to keep climbing. Today one operator handles up to 12 vehicles and nobody can say why that number isn't higher. Finding out is your first job.</li></ul>
<p><strong>What you'll own</strong></p><br>
<ul><li> Vehicles-per-operator ratio, attendance and working-hour utilisation across a combined two-mode roster.</li><li> Hiring bar, onboarding pace and attrition as the team scales to ~85 — operator supply must never cap fleet growth.</li><li> Training, certification and layered quality assurance — plus the team leads you promote from within to run shift-level supervision.</li><li> The escalation ladder for exceptions, and safety-car allocation when support, escort and recovery compete for the same cars.</li></ul>
<p><strong>What you'll need</strong></p><br>
<ul><li> <strong>3–5 years in AV remote operations</strong>, teleoperation, cloud control, or safety operator team operations, <strong>including 2+ years managing people</strong>.</li><li> <strong>Hands-on or management experience with an AV safety operator team — cockpit or on-road, either qualifies. This is a hard requirement. </strong>You can judge whether a takeover was handled well.</li><li> Full-cycle ownership of a frontline team of <strong>30+</strong> — recruitment, rostering, performance (100+ preferred) — where you <strong>built the training and QA system from scratch</strong> and made the standard hold across shifts.</li><li> <strong>A valid driving licence</strong> — you drive the safety car yourself to check frontline work on the road. You also pull your own data (SQL or BI preferred) and use AI tools rather than waiting on someone else.</li><li> <strong>Strong English as a working language</strong> — you interview, train and resolve conflict directly with an Indian, Pakistani, Filipino and Ugandan frontline.</li><li> Based in Abu Dhabi, or ready to relocate. <strong>This is a permanently on-site role in Abu Dhabi, not a travel-based one.</strong></li></ul>
<p><strong>Being straight about the job</strong></p><br>
<p>The team is expanding fast, hiring and training pressure is concentrated, and the rostering and efficiency tooling is incomplete — parts of this job run manually before they run on a system. If building the system while running the operation is the part you enjoy, this role will suit you.</p><br>
<p><strong>What we offer</strong></p><br>
<ul><li> A competitive package benchmarked to the UAE market.</li><li> Visa sponsored.</li><li> AI tool subscriptions provided.</li><li> Day shift, non-rotating, with team leads covering early and late shifts.</li><li> Ownership of the frontline of driverless delivery in the Middle East — 85 people across remote cockpit and on-road support, with the vehicles-per-operator ratio sitting with this one role, not a shift slice of someone else's operation.</li></ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Credit & Collection / Customer Relations Executive</strong></p><br><br><p><strong>Job Title: Credit & Collection & Customer Relations Executive</strong></p><br><br><p><strong>Department: Finance / Sales Administration</strong></p><br><br><p><strong>Reports To: Finance Manager / General Manager</strong></p><br><br><p><strong>Location: Dubai, UAE</strong></p><br><br><p><strong>Employment Type: Full-Time</strong></p><br><br><br><p><strong>JOB SUMMARY</strong></p><br><br><p>We are looking for a motivated and results-oriented Credit & Collection & Customer RelationsExecutive</p><br><br><p>to manage customer accounts, follow up on outstanding payments, maintain accurateaccount records, and provide professional customer service.</p><br><br><p>The ideal candidate should have strong communication and interpersonal skills, experience incollections and administration, good attention to detail, and the ability to work independently in a fast-paced environment. Experience in sales support and customer relationship management will be anadvantage.</p><br><br><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><br><br><p><strong>1. Credit & Collections</strong></p><br><br><p>Follow up with customers regarding outstanding invoices and overdue payments.</p><br><br><p>Conduct professional collection calls and communicate payment terms, approved paymentchannels, and applicable penalties.</p><br><br><p>Maintain accurate and updated customer statements of account.</p><br><br><p>Monitor customer payment status and follow up proactively to achieve collection targets.</p><br><br><p>Escalate long-outstanding or problematic accounts to management.</p><br><br><p>Maintain proper records of collection activities and customer commitments.</p><br><br><p>Support the preparation of monthly collection and account reports.</p><br><br><br><p><strong>2. Customer Service & Relationship Management</strong></p><br><br><p>Handle customer inquiries through telephone, email, and other communication channels.</p><br><br><p>Build and maintain positive relationships with customers.</p><br><br><p>Resolve customer concerns related to accounts, payments, orders, and services.</p><br><br><p>Provide clear information regarding payment procedures and company policies.</p><br><br><p>Ensure a high level of customer satisfaction and professional service.</p><br><br><br><p><strong>3. Administration & Data Management</strong></p><br><br><p>Prepare and maintain customer records, statements, reports, and other administrativedocuments.</p><br><br><p>Verify information and ensure accurate data entry into company systems.</p><br><br><p>Prepare monthly standard reports and ad-hoc reports as required.</p><br><br><p>Maintain organized documentation and support internal administrative processes.</p><br><br><p>Assist management with account-related information and reporting.</p><br><br><br><p><strong>4. Sales & Commercial Support</strong></p><br><br><p>Support the sales team with customer account information and follow-ups.</p><br><br><p>Assist in maintaining existing customer relationships and identifying opportunities for additionalbusiness.</p><br><br><p>Communicate with customers regarding products, services, payment terms, and account status.</p><br><br><p>Support promotional and marketing activities where required.</p><br><br><br><p><strong>5. Team & Operational Support</strong></p><br><br><p>Coordinate with Finance, Sales, Administration, and other departments to resolve customer andaccount-related issues.</p><br><br><p>Work effectively with minimal supervision.</p><br><br><p>Assist colleagues and contribute to overall team performance.</p><br><br><p>Maintain professionalism and accuracy while working under pressure.</p><br><br><br><p><strong>KEY PERFORMANCE INDICATORS (KPIs)</strong></p><br><br><p><strong>Collection efficiency and achievement of monthly collection targets.</strong></p><br><br><p><strong>Reduction of overdue customer accounts.</strong></p><br><br><p><strong>Accuracy and timely updating of statements of account.</strong></p><br><br><p><strong>Timely completion of reports.</strong></p><br><br><p><strong>Customer satisfaction and response time.</strong></p><br><br><p><strong>Accuracy of data entry and documentation.</strong></p><br><br><p><strong>Effective coordination with Sales and Finance departments.</strong></p><br><br><br><p><strong>REQUIRED QUALIFICATIONS & EXPERIENCE</strong></p><br><br><p><strong>Bachelor's degree in Information Technology, Business Administration, Finance, Accounting, or arelated field.</strong></p><br><br><p><strong>Previous experience in</strong></p><br><br><p><strong>credit and collections, customer service, administration, sales</strong></p><br><br><p><strong>support, or financial services</strong></p><br><br><p><strong>Strong written and verbal English communication skills.</strong></p><br><br><p><strong>Good knowledge of Microsoft Office and general computer applications.</strong></p><br><br><p><strong>Strong data-entry and administrative skills.</strong></p><br><br><p><strong>Excellent interpersonal and customer service skills.</strong></p><br><br><p><strong>Ability to work independently with minimal supervision.</strong></p><br><br><p><strong>Ability to work under pressure and meet deadlines.</strong></p><br><br><p><strong>Strong attention to detail and organizational skills.</strong></p><br><br><br><p><strong>PREFERRED EXPERIENCE</strong></p><br><br><p><strong>Experience handling customer accounts and payment follow-ups.</strong></p><br><br><p><strong>Experience preparing statements of account and collection reports.</strong></p><br><br><p><strong>Experience working with CRM, ERP, accounting, or database systems.</strong></p><br><br><p><strong>Previous team-lead or supervisory experience.</strong></p><br><br><p><strong>Experience in sales and marketing support.</strong></p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <br><p><span><span>We’re a large and growing professional services firm that still feels like a community.</span><span>With over 76,000 professionals in more than 150 countries, we combine global scale with local expertise to help dynamic organizations unlock their potential for growth.</span><span>We truly care about our colleagues, our clients, and the communities where we work and live.</span></span></p><br><br>
<p><span><b><span>Let us paint a picture for you</span></b></span></p><br><br>
<p><span>Imagine being part of a team that puts “we before me”, where flexibility is a mindset, and where you trust your colleagues to have your back.</span></p><br><br>
<p><span><span>Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais – bring your true self to work. Be a part</span><span>of a team</span><span>driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.</span></span></p><br><br>
<p><span>Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.</span></p><br><br>
<p><span><b><span>About the Direct Tax Service Line</span></b></span></p><br><br>
<p><span>The Direct Tax service line at Grant Thornton UAE provides strategic tax advisory, compliance, and risk management services related to corporate tax, transfer pricing, and international tax matters. Our team helps businesses navigate complex tax landscapes, ensuring compliance while optimizing tax efficiency. We proactively support clients in managing tax risks, structuring cross-border transactions, and resolving complex tax challenges.</span></p><br><br>
<p><span><b><span>As a Assistant Manager some of your responsibilities will include:</span></b></span></p><br><br>
<ul>
<li><span>Leading and motivating team members to support high-quality performance</span></li>
<li><span>Demonstrating an understanding of complex tax concepts and applying them to client matters</span></li>
<li><span>Participating in bids and proposals for prospective clients</span></li>
<li><span>Consulting with Partners and management on technical and risk-related matters</span></li>
<li><span>Contributing to presentations and seminars for business forums</span></li>
<li><span>Reviewing complex business tax returns with international elements and providing recommendations for accuracy and tax-saving opportunities</span></li>
<li><span>Researching and analyzing international and domestic tax issues</span></li>
<li><span>Responding to inquiries from tax authorities</span></li>
<li><span>Acting as a key point of contact and working with stakeholders to understand business developments, compliance obligations, legislative changes, and potential opportunities</span></li>
<li><span>Overseeing corporation tax deliverables within broader projects, ensuring coordination with other tax teams and international member firms</span></li>
<li><span>Managing tax due diligence assignments for both buy-side and sell-side transactions, supporting the lead advisory team</span></li>
<li><span>Demonstrating strong understanding of the OECD BEPS Inclusive Framework, including Pillars 1 and 2</span></li>
<li><span>Preparing supporting schedules based on detailed analysis of underlying documentation</span></li>
</ul>
<p><span><b><span>Think you've got what it takes to be a Assistant Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</span></b></span></p><br><br>
<ul>
<li><span>4+ years of related work experience in UAE Corporate tax is mandatory</span></li>
<li><span>International M&A tax is preferred</span></li>
<li><span>Bachelor’s degree in finance, accounting, economics, or a related field</span></li>
<li><span>Professionally qualified (CTA, CA, CPA, ACCA or relevant qualifications</span></li>
<li><span>Strong written and spoken English, Arabic speaking is advantageous</span></li>
<li><span>Demonstrate exceptional leadership and coaching skills to develop teams and add true value within the department</span></li>
<li><span>Technically proficient, with strong technical aptitude and commercial awareness, and experience advising clients on complex tax-related issues</span></li>
<li><span>Willingness and ability to work additional hours, as needed, and travel to various client sites</span></li>
</ul><br> Skills Description <br><p>.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
[Not translated in selected language] <p><span><strong>Senior Business Development Manager – Corporate</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
<br>
<p><span><strong>About Us</strong></span></p><br><br>
<br>
<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
<br>
<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
<br>
<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
<br>
<p><span>As a Senior Business Development Manager handling Corporate segment, you will lead and expand the hotel’s corporate business portfolio to drive room nights, corporate partnerships, and overall revenue growth. You will develop and maintain strong relationships with local and international corporate clients, multinational companies, travel management companies, and key business partners. You will also ensure all commercial activities align with the hotel’s luxury brand standards and strategic business objectives.</span></p><br><br>
<br>
<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
<br>
<ul>
<li><span>Identify, develop, and manage corporate accounts to achieve revenue and business targets.</span></li>
<li><span>Build and maintain strong relationships with key corporate decision-makers, travel managers, and procurement teams.</span></li>
<li><span>Negotiate corporate contracts, rates, and commercial agreements in line with hotel policies and revenue strategies.</span></li>
<li><span>Drive new business opportunities through proactive sales activities, networking, and market engagement.</span></li>
<li><span>Monitor corporate business performance, market trends, and competitor activity within the UAE and regional markets.</span></li>
<li><span>Prepare sales reports, forecasts, account plans, and represent the hotel at corporate events, networking forums, and industry functions.</span></li>
<li><span>Collaborate closely with Revenue, Marketing, Reservations, and Operations teams to maximize business opportunities and guest satisfaction.</span></li>
<li><span>Develop strategic account management plans to grow long-term partnerships and repeat business.</span></li>
</ul>
<br>
<p><span><strong>About You:</strong></span></p><br><br>
<br>
<ul>
<li><span>Strong understanding of the UAE corporate market, business trends, and hospitality sales environment.</span></li>
<li><span>Excellent negotiation, relationship management, and stakeholder engagement skills.</span></li>
<li><span>Proven ability to manage corporate contracts, RFPs, and long-term commercial partnerships.</span></li>
<li><span>Analytical and strategic thinking ability to identify growth opportunities within the corporate segment.</span></li>
<li><span>Results-driven mindset with the ability to achieve and exceed revenue targets.</span></li>
<li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li>
<li><span>Professional certifications in Sales, Revenue Management, or Marketing will be an added advantage.</span></li>
<li><span>Minimum of 5 years of progressive experience in the hospitality industry, with strong exposure to corporate sales and business development.</span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Req Id : 115269<br>Job Title : Manager-D&IT GCC Governance and Operations<br>Business Unit sector : CPL-BECIO-CIO<br>Department: BVCPL CIO<br>Work Location : INPUNE<br>Opportunity Type : Staff<br>Relocation eligible : Yes<br>Full time/Part time : Full-Time<br>Contract Hire Only for this Project : No<br>Visa Sponsorship Available: No<br>Recruiter : Indranee Bindu<br><b>Job Summary<br></b>The Manager D&IT GCC Governance and Operations is responsible for the Global Competency Center (GCC) team coordination, governing, enabling, and optimizing D&IT operations across (GCC). This role reports into the D&IT Senior Director India & APAC to provide team governance, program oversight, and operational governance across multiple IT domains. The position ensures disciplined execution, risk mitigation, and consistent delivery outcomes while strengthening customer trust and employee engagement across the region. #LI-IB2<br><b>Key Responsibilities<br></b>1. GCC & Team governance<br>• Provide governance over projects, programs, and site teams operating in a matrix environment to ensure positive business outcomes.<br>• Reinforce a One Team culture across India/APAC, aligned with regional and global D&IT priorities.<br>• Support workforce planning, employee engagement and demand management in partnership with the D&IT Senior Director India & APAC.<br>• Foster a collaborative, high performance culture focused on accountability, delivery<br>2. Governance & Program Execution<br>• Provide governance oversight for a portfolio of D&IT programs and initiatives, ensuring alignment to approved scope, timelines, cost, and quality expectations.<br>• Implement and run project governance mechanisms, including stage gates, reviews, and executive reporting working closely with PMO related processes.<br>• Identify and actively manage risks, dependencies, and issues across programs, ensuring timely resolution and escalation when required.<br>• Ensure adherence to approved delivery methodologies, standards, and controls across the GCC.<br>3. D&IT Service Delivery Governance<br>• Govern D&IT service delivery across functional areas within the GCC.<br>• Monitor service performance against defined SLAs, KPIs, and quality metrics, driving corrective actions where gaps exist.<br>• Ensure compliance with audit, risk, security, and regulatory requirements through disciplined operational governance.<br>• Promote operational excellence through standardization, continuous improvement, and adoption of best practices.<br>4. Operational Enablement & Transformation<br>• Contribute to GCC operational maturity by supporting transformation initiatives, capability build out, and service expansion as identified by the D&IT Senior Director.<br>• Provide governance and oversight for innovation, automation, and process optimization initiatives.<br>• Partner with regional stakeholders and local partners to ensure consistent governance and delivery outcomes.<br>• Provide oversight on software distribution and ASN management.<br>5. Reporting & Performance Management<br>• Produce clear, data driven reports on program, project, and operational performance for D&IT Senior Director India & APAC.<br>• Ensure accurate and timely maintenance of documentation, dashboards, and metrics using approved tools and templates.<br>• Drive transparency through meaningful insights, trends, and recommendations for leadership decision making.<br>Preferred Qualifications<br>•<br>Strong governance, program management, and risk management capability<br>Excellent communication and stakeholder engagement skills across technical and non technical audiences<br>Strong analytical, reporting, and decision support skills<br>Customer centric mindset with a focus on delivery excellence<br>Minimum Qualifications<br>Education<br>•<br>Bachelor s degree in engineering - IT/Software/Computer related field or equivalent experience with a 3-year degree in STEM.<br><b>Experience<br></b>•<br>10+ years of total IT experience<br>•<br>Minimum 3 years of cross functional experience managing programs, projects, and diverse stakeholder groups<br>•<br>Proven experience in governance, service management, and operational governance within large global IT organizations<br>Certifications<br>PMP Certification desired<br>
<p><strong>Collection Officer – Accounts Receivable</strong></p><p><strong>Company:</strong> Desert Man Transporting & Contracting LLC (DMTC)<br><strong>Location:</strong> Abu Dhabi, UAE<br><strong>Employment Type:</strong> Full-Time<br><strong>Department:</strong> Finance & Accounts<br><strong>Industry:</strong> Construction / Contracting / Transportation</p><p><strong>Job Summary</strong></p><p>Desert Man Transporting & Contracting LLC (DMTC) is seeking an experienced and results-oriented <strong>Collection Officer</strong> to join our Finance & Accounts team in Abu Dhabi.</p><p>The successful candidate will be responsible for managing customer receivables, following up on outstanding payments, maintaining accurate collection records, and ensuring timely recovery of dues from clients and business partners.</p><p>The role will involve regular coordination with <strong>Finance, Project, Commercial, Quantity Surveying, Operations and Administration teams</strong> to resolve payment issues and improve the company's cash flow.</p><p>Candidates with experience in <strong>construction, contracting, transportation, equipment rental, material supply or other project-based businesses</strong> will be preferred.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Monitor customer accounts and maintain an up-to-date <strong>accounts receivable and aging report</strong>.</p></li><li><p>Follow up with customers for outstanding invoices and ensure timely collection of payments.</p></li><li><p>Contact clients by phone, email and official correspondence regarding overdue balances.</p></li><li><p>Maintain regular communication with customers regarding payment status, promised payment dates and account discrepancies.</p></li><li><p>Coordinate with the Finance and Commercial teams to resolve invoice, documentation and payment-related issues.</p></li><li><p>Follow up on <strong>approved invoices, payment certificates, work completion documents, delivery documents and other supporting documents</strong> required for payment processing.</p></li><li><p>Track customer commitments and maintain accurate records of promised payment dates.</p></li><li><p>Escalate long-outstanding or disputed accounts to the Finance Manager/Management.</p></li><li><p>Prepare daily, weekly and monthly collection reports and provide updates on outstanding receivables.</p></li><li><p>Monitor customer aging and prioritize collection activities based on amount, age and business importance.</p></li><li><p>Coordinate with project and site teams to obtain required documents for client payment processing.</p></li><li><p>Follow up on retention amounts, deductions, credit notes and other receivable-related matters where applicable.</p></li><li><p>Maintain proper documentation of collection calls, emails, meetings, commitments and payment receipts.</p></li><li><p>Assist in account reconciliation and identify discrepancies between company records and customer statements.</p></li><li><p>Follow up with customers for <strong>statement of accounts confirmation</strong> when required.</p></li><li><p>Support the Finance team in improving collection procedures and reducing overdue receivables.</p></li><li><p>Maintain professional relationships with customers while ensuring firm and timely collection of company dues.</p></li><li><p>Perform other finance and collection-related duties assigned by the Finance Manager.<br></p></li></ul><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree or Diploma in <strong>Accounting, Finance, Commerce, Business Administration or a related field</strong>.</p></li><li><p><strong>3–5 years of relevant experience</strong> in accounts receivable, collections or credit control.</p></li><li><p>UAE experience is preferred, particularly within <strong>construction, contracting, transportation, equipment rental, trading or other B2B/project-based companies</strong>.</p></li><li><p>Good understanding of <strong>accounts receivable, customer aging, invoice follow-up and reconciliation</strong>.</p></li><li><p>Experience dealing with corporate clients and following up on overdue payments.</p></li><li><p>Strong knowledge of <strong>Microsoft Excel</strong> and MS Office.</p></li><li><p>Experience with accounting/ERP software is an advantage.</p></li><li><p>Good written and verbal communication skills in English.</p></li><li><p>Arabic communication skills will be an advantage.</p></li><li><p>Strong negotiation, follow-up and problem-solving skills.</p></li><li><p>Ability to handle multiple customer accounts and work under collection targets and deadlines.</p></li><li><p>High level of accuracy, confidentiality, professionalism and integrity.</p></li><li><p>Ability to coordinate effectively with Finance, Commercial, Project and Operations teams.<br></p></li></ul><p><strong>Preferred Experience</strong></p><p>Preference will be given to candidates who have handled collections in:</p><ul><li><p>Civil construction and infrastructure companies</p></li><li><p>Road and earthworks projects</p></li><li><p>Transportation and logistics companies</p></li><li><p>Heavy equipment rental/leasing</p></li><li><p>Construction material supply</p></li><li><p>B2B contracting businesses</p></li><li><p>Project-based invoicing and payment cycles</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in Civil construction and infrastructure companies</p>