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<h2 class="h5">Job description</h2>
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<p>We are looking for a talented Senior Product Safety and Compliance Manager to help shape how product safety is managed across Africa, the Middle East, and Türkiye (AMET). You will own the regional product safety risk position, deciding how Amazon's safety policies apply to the specific risks and regulations of our region.<br>You will work with stakeholder teams including Selling Partner, Business, Legal, Customer Service, and Technology, and represent Amazon directly to regulatory authorities across the region. You will assess high-risk product categories, evaluate product test results, and apply the right mix of controls to reduce safety risk precisely, protecting customers while enabling the business to grow. You will bring together regional risk judgment, localization, and regulatory engagement to build and own the programs that make product safety work end to end across AMET stores.<br>Key job responsibilities<br>- Own regional product safety risk and ensure regulatory requirements are met across Amazon's supply and customer operations in the AMET region.<br>- Lead efforts to review and localize validation processes for newly onboarded, highly regulated products.<br>- Collaborate with external regulatory authorities and design schemes to ensure product safety across AMET Amazon stores.<br>- Drive resolution of product safety issues raised through customer complaints, customer reviews, internal follow-up actions, and product recall requests from external bodies.<br>- Design, implement, and maintain product safety processes that interface with cross-functional teams and use classification and restriction databases.<br>- Assess regional risk and apply proportionate risk-reduction measures for high-risk product categories.<br>- Work effectively across functions and leverage available resources as the Amazon business grows.<br>- Based in Dubai, UAE. Fluency in Arabic and English required.<br>A day in the life<br>Your main job is making sure the products customers buy from us across the region are safe and meet local rules. You will dig into product categories that carry higher risk, work through safety signals, and decide what needs to happen to protect customers without slowing the business down. You will do this with our selling partner, legal, business, and technology teams, and you will sit across the table from regulators, so being comfortable in both Arabic and English matters.<br>About the team<br>Our team makes sure every product customers buy across Africa, the Middle East, and Türkiye is safe, meets local legal requirements, and lives up to what shoppers expect. We work shoulder to shoulder with retail, operations, legal, and technology partners, and we bring product and risk expertise together with regulatory insight to solve safety problems before they reach customers. Our mission is to support Amazon's goal of offering the widest possible selection while keeping unsafe and non-compliant products out of our stores. You will join a collaborative, fast-moving team that plays a highly visible role in protecting customers across the region.<br>- Bachelor's degree or equivalent<br>- 6+ years of program or project management experience<br>- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment<br>- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience<br>- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience<br>- Professional auditing qualification, or similar risk or compliance credentials<br>- Experience with SQL and Excel<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>We are seeking a highly experienced Senior Oracle Fusion Business Analyst with strong expertise in Oracle Fusion Cloud applications and government business processes to support the analysis, design, implementation, optimization, and continuous improvement of enterprise solutions.<br> The role requires a deep understanding of business process analysis, requirements gathering, functional design, process mapping, stakeholder engagement, testing support, and change management , with a strong focus on public sector and government operating models.<br> The consultant will work closely with business users, functional consultants, technical teams, solution architects, project managers, and implementation partners to translate government business requirements into effective Oracle Fusion solutions that are compliant, efficient, scalable, and aligned with organizational policies, regulatory requirements, and digital transformation objectives.<br> Key Responsibilities Business Analysis & Process Leadership Lead end-to-end business analysis activities for Oracle Fusion Cloud implementations, enhancements, and support initiatives.<br> Analyze current-state and future-state business processes across government functions and translate them into clear functional and business requirements.<br> Facilitate workshops, interviews, and working sessions with stakeholders to gather, validate, and prioritize requirements.<br> Document business needs, process flows, use cases, user stories, functional specifications, and acceptance criteria.<br> Identify process gaps, inefficiencies, control weaknesses, and opportunities for automation and standardization.<br> Support business process reengineering initiatives to align government operations with Oracle Fusion best practices.<br> Work closely with functional teams to ensure business requirements are accurately reflected in solution design.<br> Oracle Fusion Application Support Support business analysis across Oracle Fusion modules such as: Financials Procurement Projects HCM SCM Grants Assets Expenses Budgeting and Planning Understand Oracle Fusion application capabilities and map them to government business requirements.<br> Assist in defining configuration requirements, business rules, approval flows, and operational controls.<br> Validate that Oracle Fusion functionality supports statutory, operational, and reporting requirements.<br> Collaborate with functional consultants to ensure business processes are configured correctly and efficiently.<br> Support issue analysis, root cause identification, and resolution of business and functional defects.<br> Government Business Process Expertise Analyze and document government-specific business processes, policies, and compliance requirements.<br> Support processes related to: Budget preparation and control Public expenditure management Procurement and tendering Vendor and supplier management Grants and fund management Asset tracking and lifecycle management Payroll and workforce administration Project and program monitoring Financial reporting and statutory compliance Understand public sector governance structures, approval hierarchies, audit requirements, and segregation of duties.<br> Ensure business processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or legacy government processes into standardized Oracle Fusion workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance.<br> Requirements Gathering & Documentation Prepare detailed business requirement documents, process maps, gap analyses, fit-gap assessments, and solution summaries.<br> Translate business needs into functional requirements that can be used by functional and technical teams.<br> Maintain traceability between business requirements, solution design, testing, and deployment deliverables.<br> Document business rules, exception handling, approval matrices, and reporting needs.<br> Support preparation of training materials, user guides, and operational procedures.<br> Ensure documentation is clear, complete, accurate, and aligned with project governance standards.<br> Testing & Validation Support unit testing, system integration testing (SIT), user acceptance testing (UAT), and regression testing activities.<br> Develop test scenarios, test scripts, and expected results based on business requirements.<br> Validate Oracle Fusion configurations, workflows, reports, and transactions against business expectations.<br> Coordinate with business users during UAT and support defect logging, triage, and resolution.<br> Verify that data migration, process flows, and reporting outputs meet business and compliance requirements.<br> Support cutover, go-live readiness, and post-implementation validation activities.<br> Stakeholder Engagement & Change Management Act as a liaison between business stakeholders, functional teams, technical teams, and project leadership.<br> Facilitate communication and alignment across departments, agencies, and implementation teams.<br> Support change impact assessments and identify business readiness requirements.<br> Assist in user adoption planning, training coordination, and stakeholder communication.<br> Participate in governance meetings, design reviews, and project status updates.<br> Build strong working relationships with government users and leadership teams to ensure successful solution adoption.<br> Reporting, Controls & Compliance Support business reporting requirements including operational, management, statutory, and compliance reports.<br> Work with functional and technical teams to define reporting needs and validate outputs.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Assist in defining controls for approvals, access, data integrity, and transaction monitoring.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve reporting accuracy, timeliness, and usability.<br> Continuous Improvement & Support Monitor business process performance and identify opportunities for optimization and automation.<br> Support post-go-live stabilization, issue resolution, and continuous improvement initiatives.<br> Analyze recurring business issues and recommend corrective and preventive actions.<br> Maintain business process documentation, knowledge repositories, and support materials.<br> Contribute to lessons learned, process standardization, and best practice adoption across programs.<br> Support future enhancements, release impact assessments, and business readiness activities.<br> Required Qualifications Bachelor’s degree in Business Administration, Information Systems, Finance, Public Administration, Computer Science, or a related discipline.<br> Professional certification in business analysis, Oracle Fusion, or related functional area is preferred.<br> 8–12+ years of experience in business analysis, functional analysis, or enterprise application support.<br> 5+ years of experience working with Oracle Fusion Cloud applications or similar ERP platforms.<br> Proven experience supporting government, public sector, or regulated enterprise environments .<br> Strong understanding of business process analysis, requirements management, and stakeholder engagement.<br> Experience in at least 2–3 full lifecycle Oracle Fusion implementations or major transformation programs .<br> Mandatory Technical and Functional Expertise Oracle Fusion Cloud application knowledge Business process analysis and mapping Requirements gathering and documentation Fit-gap analysis and solution assessment Oracle Fusion Financials, Procurement, HCM, SCM, or Projects exposure Government business process understanding Public sector governance and compliance awareness UAT planning and execution support Test scenario and script preparation Data validation and reconciliation Workflow and approval process understanding Reporting and dashboard requirement analysis Change impact assessment Stakeholder management and workshop facilitation Strong documentation and presentation skills Ability to work with cross-functional teams Understanding of controls, auditability, and segregation of duties Preferred Skills Experience in government ministries, agencies, municipalities, authorities, or public sector enterprises .<br> Knowledge of budgeting, procurement, grants, payroll, assets, finance, and project accounting in government environments.<br> Familiarity with Oracle Fusion Cloud modules and their business process implications.<br> Exposure to Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, or Oracle EPM Cloud.<br> Understanding of statutory reporting, audit requirements, and public financial management processes.<br> Experience with process improvement methodologies such as Lean, Six Sigma, or BPM.<br> Knowledge of change management, training coordination, and user adoption strategies.<br> Familiarity with data migration concepts and validation processes.<br> Experience working in Agile, Hybrid, or Waterfall delivery environments.<br> Ability to support business case development, benefits realization, and transformation planning.<br> Exposure to Oracle reporting tools such as OTBI or BI Publisher is an advantage.<br> Understanding of integration concepts and how business processes interact with external systems.<br> Experience with enterprise governance, policy compliance, and control frameworks.<br> Behavioral Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities Ability to translate complex business needs into clear requirements High attention to detail and commitment to quality Strong facilitation, negotiation, and conflict-resolution skills Ability to manage multiple priorities and deadlines Collaborative mindset with a customer-focused approach Strong ownership, accountability, and follow-through Ability to work effectively in politically sensitive or regulated environments Adaptability and resilience in fast-paced transformation programs Key Performance Indicators (KPIs) Accuracy and completeness of business requirements documentation Timely completion of process analysis and solution definition activities Successful alignment of Oracle Fusion solutions with government business needs Quality of UAT support and defect resolution outcomes Reduction in process inefficiencies and manual workarounds Stakeholder satisfaction with analysis, communication, and support Compliance with governance, audit, and control requirements Contribution to successful go-live and post-implementation stabilization Effectiveness of change management and user adoption support Reusability and clarity of business process documentation</span> </div>
<ul><li>Own end-to-end service delivery governance across multiple managed services accounts, including service performance, SLA/OLA compliance, contractual deliverables, customer satisfaction and continual improvement</li><li>Conduct structured weekly and monthly service reviews covering SLA achievement, ageing, backlog, recurring incidents, major incidents, problem records, changes, risks, capacity, availability and improvement actions</li><li>Define, track and report account-level KPIs through accurate dashboards, service review packs and executive summaries</li><li>Act as the senior operational point of contact for customers, service owners, account managers, technical teams and third-party vendors</li><li>Manage service escalations, ensure timely communication, drive recovery plans and maintain accountability through closure and customer acceptance</li><li>Identify service risks, scope gaps, demand growth and commercial improvement opportunities; coordinate with sales, account management and delivery leadership as required</li><li>Lead L1 IT Service Desk and service management operations, ensuring effective ticket logging, categorization, prioritization, assignment, escalation, resolution, and closure in line with ITIL practices</li><li>Govern NOC monitoring, event management, alert response, incident coordination, availability monitoring and proactive fault identification across network, server, cloud, and business-critical services</li><li>Maintain operational discipline for shift rosters, handovers, escalation matrices, on-call coverage, knowledge articles, runbooks and standard operating procedures</li><li>Ensure high-quality incident, service request, change, problem, configuration, and knowledge management processes</li><li>Lead major incident management, stakeholder communication, root-cause analysis, and corrective/preventive action tracking</li><li>Manage Production Support teams responsible for monitoring and supporting business-critical applications, interfaces, middleware, batch processes and associated infrastructure</li><li>Coordinate application, database, network, cloud, security and vendor teams to restore services and minimize business impact</li><li>Oversee Jumbo Group infrastructure and helpdesk support resources, including workload allocation, service quality, site support and performance management</li><li>Drive operational readiness, patching coordination, backup monitoring, capacity planning, availability, vulnerability remediation and disaster recovery preparedness with relevant technical owners</li><li>Plan and deliver infrastructure projects including enterprise Wi-Fi, LAN/WAN, server and storage platforms, data center services, cloud migration and cloud services, end-user computing and related upgrades</li><li>Develop project charters, scope, schedules, resource plans, budgets, risk registers, communication plans, acceptance criteria and transition-to-operations plans</li><li>Manage vendors, procurement dependencies, change control, quality assurance, testing, documentation, stakeholder acceptance and project closure</li><li>Ensure every project has clear ownership, security and compliance review, operational readiness, knowledge transfer, support model and measurable benefits</li><li>Lead, coach and develop a large, multi-disciplinary team of service desk analysts, NOC engineers, production support specialists, infrastructure engineers and project resources</li><li>Set individual and team objectives, conduct performance reviews, identify training needs, build succession plans and maintain appropriate shift and leave coverage</li><li>Manage suppliers and subcontractors against contractual SLAs, deliverables, quality, cost and governance requirements</li><li>Promote a culture of ownership, customer service, collaboration, documentation, security awareness and continual improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong practical knowledge of ITIL service management processes and service governance</li><li>ITSM Tools support experience</li><li>ITIL certification is required or strongly preferred</li><li>Proven experience managing multiple customer accounts, service reviews, SLAs, escalations, vendors, and executive stakeholders</li><li>Proven delivery experience across infrastructure projects such as enterprise Wi-Fi/networking, servers, data centre platforms, cloud migrations and cloud services</li></ul>
About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Saadiyat Island:Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies. About the Job An exciting opportunity has arisen for a Senior Guest Services Executive to join Jumeirah Saadiyat Island. The main duties and responsibilities of this role include: Lead and motivate the Front Office team to deliver seamless guest arrivals, departures, and personalized service throughout the stay. Brief colleagues at the beginning of each shift, ensuring roles, priorities, and service expectations are clearly communicated. Ensure all guests and visitors are greeted warmly and professionally, setting the tone for exceptional service from the moment of arrival. Monitor and assist with daily operations, proactively resolving any service delays, guest concerns, or system disruptions to maintain smooth front desk performance. Maintain accurate records and prepare shift reports to support efficient handovers and informed decision-making. Conduct regular checks to ensure service quality, adherence to policies, and compliance with hospitality standards across all front desk functions. About You The ideal candidate for this position will have the following experience and qualifications:2 years of relevant experience in hospitality or related industries Experience working in a multi-cultural environment Strong communication and interpersonal skills Proficiency in English About the Benefits At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:Supportive and inclusive work environment Access to Learning & Development programs and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual leave and flight from your home country Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)
Additional Information<br><br>Job Number 26098013<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Start Your Journey With Us <br><br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.<br><br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br><br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br><br>Job Requirement:<br><br>The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process. ESSENTIAL FUNCTIONS:<br><br>Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views) Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents Locate arriving, in-house and departed guests by name and room number Competent in messaging functionality (creating, modifying, delivering, deleting) Answer all phone calls adhere to the standards set forth within the Telephone & Verbiage FOETransfer calls to an appropriate guest or department when requested by callers Coordinate guest requests with all relevant department Thoroughly conversant with all room types, décor and outlook Communication and recording of complaints Ensure full liaison with other members of the team Strong communication with other areas, especially Front Office, Butlers and Housekeeping Make sure all Starguest profiles are turned to “Complete” from incomplete lists Report maintenance faults and damage to machines, furniture and fittings in all area of the hotel to the maintenance department. Strong relationship with guests and internal customers Prepare Wake Up Call log sheet for the following day and ensure this is handed over to the next shift Ensure all Wakeup call requests are logged accurately Give wake up calls for guests Keep inventory of Butler On Call Items GXP Basics (profiles, preferences, defects, reporting) are entered accurately and monitor existing profiles Ensure daily shift hand over is completed thoroughly<br><br>QUALIFICATION STANDARDS Education:<br><br>At Least 1 year of experience within the hospitality industry<br><br>Key Competencies<br><br>Communication skills Organisational skills Information system knowledge Guest focus Problem solving skills<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
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<p>Embodied AI and Robotics (AIR) Lab at New York University Abu Dhabi (NYUAD) is seeking a Junior Research Scientist to support technology translation research involving artificial intelligence, robotics, assistive technologies, and human-centered systems. The successful applicant will contribute to transforming emerging research outcomes into practical prototypes and deployable solutions that address real-world challenges in accessibility, inclusive mobility, and smart urban environments. Applicants from all academic and professional backgrounds are encouraged to apply, particularly those with relevant technical, research, analytical, project development, or technology translation experience. Terms of employment include a competitive salary and benefits.</p><br><br>
<p>Research at AIR focuses on developing interdisciplinary, technology-driven solutions for sustainable, resilient, inclusive, and human-centered cities. The Junior Research Scientist will work on projects that bridge fundamental research and real-world application, with particular emphasis on translating advances in artificial intelligence, machine learning, computer vision, robotics, and human-computer interaction into usable technologies.</p><br><br>
<p>The role may involve supporting the evaluation of AI-powered assistive technologies for people with disabilities, including systems for accessible navigation, communication, public services, and urban mobility. Initial projects may include the translation of research prototypes into pilot-ready systems for deployment in environments such as transportation hubs, public institutions, hospitals, campuses, and commercial facilities.</p><br><br>
<p>The Junior Research Scientist will collaborate with researchers, engineers, industry partners, government entities, community stakeholders, and prospective users to identify practical requirements and evaluate the technical and social impact of proposed solutions. The position also provides opportunities to contribute to new research directions related to technology translation, responsible AI, inclusive design, and the practical adoption of emerging technologies.</p><br><br>
<p><strong>Responsibilities of the position include:</strong></p><br><br>
<ul>
<li>Translating research concepts and experimental systems into functional, user-oriented prototypes.</li>
<li>Supporting the design, development, integration, testing, and evaluation of AI- and robotics-based technologies.</li>
<li>Conducting literature reviews and technology landscape analyses to identify relevant research, technical approaches, and application opportunities.</li>
<li>Collecting, processing, and analyzing quantitative and qualitative research data.</li>
<li>Supporting user studies, field evaluations, pilot deployments, and demonstrations in real-world environments.</li>
<li>Engaging with researchers, end users, community representatives, government entities, and industry partners to understand requirements and gather feedback.</li>
<li>Assessing the technical feasibility, usability, accessibility, scalability, and potential impact of research technologies.</li>
<li>Preparing technical documentation, research reports, presentations, project proposals, and materials for academic or external stakeholders.</li>
<li>Coordinating project activities and supporting the day-to-day management of technology translation initiatives.</li>
<li>Contributing to research publications, grant proposals, intellectual property documentation, and technology commercialization activities where appropriate.</li>
</ul>
<p>Candidates must hold a bachelor's or master's degree (or equivalent) in any field. Applicants with less than five years of professional experience are encouraged to apply. Individuals from diverse academic and professional backgrounds are welcome to apply, particularly those who can demonstrate relevant technical, research, analytical, project development, or technology translation experience. </p><br><br>
<p><strong>The ideal candidate will have:</strong></p><br><br>
<ul>
<li>Experience developing, integrating, or evaluating research prototypes.</li>
<li>An ability to understand academic research and translate technical findings into practical system requirements and applications.</li>
<li>Strong analytical, problem-solving, documentation, and project-coordination skills.</li>
<li>Excellent written and verbal communication skills and the ability to work effectively in an interdisciplinary environment.</li>
<li>A demonstrated interest in technology translation, responsible innovation, accessibility, assistive technology, smart cities, or inclusive urban design.</li>
</ul>
<p>Experience with user-centered design, field studies, stakeholder engagement, product development, technology commercialization, or deployment of AI systems in real-world environments is highly desirable. Organizational skills, independence, adaptability, and attention to detail are essential.</p><br><br>
<p>Applications will be accepted immediately. To be considered, applicants must submit a cover letter, curriculum vitae, transcript or copy of their highest degree, statement of research interests, and contact information for at least two references or recommendation letters. All application materials should be submitted in PDF format.</p><br><br>
<p>Applications will be reviewed on a rolling basis, and candidates will be considered until the position is filled. Questions regarding the position may be directed to Professor Yi Fang at yfang@nyu.edu.</p><br><br>
<p><strong>About NYU Abu Dhabi<br></strong>https://nyuad.nyu.edu/en/<br>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.</p><br><br>
<p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br>
<p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br>
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<p><strong>Working for NYUAD<br></strong>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. </p><br><br>
<p>Visit our website for more information on benefits for you and your dependents.</p><br><br>
<p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br>
<p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br>
<p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people. </strong></p><br><br>
<p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br>
<p>@WorkAtNYUAD</p><br><br><br> </div>
<p><strong>DXC Technology | United Arab Emirates | On-site</strong></p><p>DXC Technology is seeking an experienced <strong>Service Delivery Manager</strong> to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.</p><p><br></p><p>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.</p><p><br></p><p>This role requires a strong combination of <strong>IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Service Delivery & Operational Management</strong></p><ul><li>Own end-to-end service delivery across assigned IT services and technology domains.</li><li>Ensure services are delivered in accordance with agreed <strong>SLAs, KPIs, OLAs, contractual commitments, and quality standards</strong>.</li><li>Monitor service performance, availability, reliability, capacity, and operational health.</li><li>Coordinate service delivery activities across internal teams, technical towers, vendors, and partners.</li><li>Identify service delivery gaps and drive corrective and preventive actions.</li><li>Maintain operational readiness and service continuity across the environment.</li><li>Ensure effective transition of new and changed services into BAU operations.</li></ul><p><strong>IT Service Management</strong></p><ul><li>Drive effective implementation and operation of <strong>ITIL-based service management processes</strong>.</li><li>Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management.</li><li>Ensure incidents and service requests are managed within agreed service levels.</li><li>Drive root-cause analysis and permanent resolution of recurring service issues.</li><li>Ensure effective change governance while minimizing operational risk and service disruption.</li><li>Promote consistent service management standards across all delivery teams.</li></ul><p><strong>Major Incident & Problem Management</strong></p><ul><li>Provide leadership and oversight during critical and major service incidents.</li><li>Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration.</li><li>Maintain clear communication and escalation throughout major incidents.</li><li>Ensure comprehensive post-incident reviews and root-cause analyses are completed.</li><li>Track corrective and preventive actions through to closure.</li><li>Identify recurring operational trends and drive permanent remediation.</li></ul><p><strong>Service Governance & Performance</strong></p><ul><li>Establish and maintain effective service governance and reporting frameworks.</li><li>Conduct regular service reviews with stakeholders, technical teams, vendors, and partners.</li><li>Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans.</li><li>Produce clear management and executive-level service reports.</li><li>Maintain service risks, issues, actions, and improvement plans.</li><li>Ensure timely escalation and resolution of service performance concerns.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners.</li><li>Build trusted relationships with senior stakeholders and service owners.</li><li>Manage expectations and ensure clear, transparent, and timely communication.</li><li>Translate technical service issues into clear business impact and resolution plans.</li><li>Coordinate across multiple technical and business teams to achieve service objectives.</li><li>Maintain a strong focus on customer experience and satisfaction.</li></ul><p><strong>Vendor & Partner Management</strong></p><ul><li>Manage service delivery across multiple vendors, partners, and technology providers.</li><li>Monitor vendor performance against agreed service levels and contractual commitments.</li><li>Coordinate resolution of cross-vendor incidents, problems, and operational dependencies.</li><li>Drive accountability for service performance and improvement actions.</li><li>Ensure effective collaboration across the wider service delivery ecosystem.</li></ul><p><strong>Service Improvement</strong></p><ul><li>Establish and maintain <strong>Continual Service Improvement (CSI)</strong> plans.</li><li>Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities.</li><li>Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience.</li><li>Identify opportunities for automation, process optimization, and operational efficiency.</li><li>Track improvement initiatives through to measurable outcomes.</li></ul><p><strong>Service Continuity & Resilience</strong></p><ul><li>Support service continuity, availability, resilience, and disaster recovery requirements.</li><li>Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes.</li><li>Participate in service continuity and disaster recovery exercises where required.</li><li>Ensure operational risks and service vulnerabilities are identified and appropriately managed.</li></ul><p><br></p><p><strong>Required Experience</strong></p><ul><li>Bachelor's degree in <strong>Information Technology, Computer Science, Engineering, Business</strong>, or a related discipline.</li><li><strong>8+ years of IT service delivery / IT operations experience</strong>, including significant experience in a Service Delivery Manager or equivalent role.</li><li>Proven experience managing <strong>complex enterprise IT services</strong> across multiple technology domains.</li><li>Strong knowledge of <strong>ITIL and IT Service Management (ITSM)</strong> principles and processes.</li><li>Demonstrated experience managing <strong>SLAs, KPIs, service performance, governance, and customer satisfaction</strong>.</li><li>Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management.</li><li>Experience managing services within complex <strong>multi-vendor environments</strong>.</li><li>Proven experience managing senior stakeholders and service review/governance meetings.</li><li>Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments.</li><li>Experience with ITSM platforms such as <strong>ServiceNow or equivalent</strong>.</li><li>Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.</li></ul><p><br></p><p><strong>Preferred Experience</strong></p><ul><li>Previous experience managing large-scale technology services in the <strong>UAE or wider GCC region</strong>.</li><li>Experience supporting complex, business-critical or high-availability technology environments.</li><li>Experience working within large-scale, highly governed enterprise environments.</li><li>Experience managing service transition from project delivery into BAU operations.</li><li>Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience.</li><li>Experience managing multiple technology vendors and service providers.</li><li><strong>ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification</strong> is highly desirable.</li><li>Relevant ServiceNow, cloud, infrastructure, or service management certifications are advantageous.</li></ul><p><br></p><p><strong>What We Are Looking For</strong></p><p><br></p><p>We are looking for a <strong>hands-on Service Delivery Manager</strong> who can maintain strong operational control while building trusted relationships with stakeholders.</p><p>The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.</p><p><br></p><p>The ideal candidate will combine <strong>strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset</strong>.</p><p><strong>Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.</strong></p>
Summary<br>The Head of Consumer Products will be responsible for developing, delivering, and enhancing the full suite of consumer banking products and services. This role will lead product innovation and portfolio management across Consumer Products, ensuring alignment with customer needs, market trends, and regulatory frameworks. The incumbent will drive product strategy, digital transformation, and profitability while ensuring compliance and operational excellence.<br>Key Responsibilities<br>Consumer Product Strategy & Portfolio Management<br>Conceive, develop, and launch innovative retail banking products (deposits, cards, loans, digital banking, insurance partnerships, etc.) tailored to customer needs. Own the end to end consumer product lifecycle: ideation, feasibility analysis, development, launch, monitoring, and continuous improvement. Develop short- and long-term consumer product roadmaps, integrating digital features and evolving customer expectations. Conduct product P&L management, cost/revenue analysis, and business case evaluations to maximize profitability.<br>Market & Regulatory Alignment<br>Monitor UAE/GCC consumer banking market trends, customer behavior, and competitor offerings to ensure market relevance. Ensure products comply with CBUAE regulations and respond proactively to evolving regulatory changes.<br>Digital Transformation<br>Lead digitization of consumer products to drive efficiency, innovation, and customer adoption. Collaborate with Technology and Operations to deliver seamless mobile banking, web interfaces, and omni-channel experiences.<br>Cross-Functional Collaboration<br>Partner with Risk, Compliance, Legal, Marketing, Operations, Technology, and Sales to ensure successful product development and delivery. Lead governance processes such as consumer product committees, business reviews, and risk forums.<br>Risk & Control Environment<br>Maintain a robust consumer product governance framework, ensuring regulatory compliance and risk mitigation. Represent the consumer product function during regulatory inspections, audits, and senior management reviews.<br>Customer-Centric Approach<br>Collate customer insights, segmentation analysis, and feedback to shape product enhancements and service delivery. Drive customer-centric initiatives that improve accessibility, satisfaction, and loyalty. Leadership & People Development Provide strategic leadership to the Consumer Products team, managing resources, mentoring staff, and driving performance excellence. Develop and implement consumer product marketing, branding, and go-to-market strategies in line with organizational goals.<br>Knowledge, Skills & Attributes<br>Deep expertise in consumer/retail banking products (cards, loans, deposits, digital channels). Strong understanding of customer needs, behavioral trends, and retail banking dynamics in the UAE/GCC. Knowledge of regulatory frameworks applicable to consumer banking. Strong business acumen with expertise in P&L management, pricing, and profitability optimization. Excellent leadership, communication, and stakeholder management skills. Analytical, innovative, and customer-focused mindset.<br>Qualifications<br>Bachelor’s degree in Commerce, Economics, Finance, or related field from a reputable university. Professional certification in Product Management (preferred). MBA or equivalent advanced degree is an advantage.<br>Experience<br>12 - 15 years of experience in Consumer Product Management within the Banking and Financial Services sector. Proven track record in developing and launching retail banking products and driving digital transformation. Demonstrated leadership in managing cross-functional teams and large-scale consumer product portfolios.
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<span>Job Summary We are seeking a highly experienced Senior Oracle Fusion EPM Consultant with strong expertise in Oracle Enterprise Performance Management (EPM) Cloud and government business processes to support the analysis, design, , optimization, and continuous improvement of enterprise performance management solutions.<br> The role requires a deep understanding of planning, budgeting, forecasting, financial consolidation, close, reconciliation, reporting, metadata governance, and performance management , with a strong focus on public sector and government operating models.<br> The consultant will work closely with business users, finance teams, functional consultants, technical teams, solution architects, project managers, and implementation partners to translate government performance management requirements into effective Oracle EPM solutions that are compliant, efficient, scalable, and aligned with organizational policies, regulatory requirements, and digital transformation objectives.<br> Key Responsibilities EPM Strategy & Solution Leadership Lead end-to-end business and functional analysis activities for Oracle Fusion EPM Cloud implementations, enhancements, and support initiatives.<br> Analyze current-state and future-state performance management processes across government functions and translate them into clear functional and business requirements.<br> Facilitate workshops, interviews, and working sessions with stakeholders to gather, validate, and prioritize planning, budgeting, forecasting, reporting, and metadata governance requirements.<br> Document business needs, process flows, use cases, user stories, functional specifications, and acceptance criteria for EPM solutions.<br> Identify process gaps, inefficiencies, control weaknesses, and opportunities for automation, standardization, and improved performance visibility.<br> Support business process reengineering initiatives to align government planning, reporting, and metadata governance processes with Oracle EPM best practices.<br> Work closely with functional teams to ensure business requirements are accurately reflected in solution design and configuration.<br> Oracle Fusion EPM Application Support Support business analysis and solution design across Oracle Fusion EPM modules such as: Planning Enterprise Planning and Budgeting Cloud Service (EPBCS) Financial Consolidation and Close Cloud Service (FCCS) Account Reconciliation Cloud Service (ARCS) Tax Reporting Cloud Service (TRCS) Profitability and Cost Management Cloud Service (PCMCS) Enterprise Data Management Cloud Service (EDMCS) Narrative Reporting FreeForm and custom EPM applications Understand Oracle EPM application capabilities and map them to government business requirements.<br> Assist in defining configuration requirements, business rules, calculation logic, approval flows, metadata structures, and operational controls.<br> Validate that Oracle EPM functionality supports statutory, operational, management, and reporting requirements.<br> Collaborate with functional consultants to ensure planning, consolidation, metadata governance, and reporting processes are configured correctly and efficiently.<br> Support issue analysis, root cause identification, and resolution of business and functional defects.<br> Planning, Budgeting & Forecasting Expertise Analyze and document government-specific planning, budgeting, and forecasting processes.<br> Support processes related to: Budget preparation and annual planning Multi-year financial forecasting Workforce and compensation planning Capital and operating expenditure planning Revenue and funding projections Scenario modeling and what-if analysis Budget allocation and version control Performance monitoring against approved budgets Understand public sector budget cycles, approval hierarchies, funding constraints, and fiscal governance requirements.<br> Ensure planning processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or spreadsheet-based planning processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance in budgeting and forecasting.<br> Consolidation, Close & Reconciliation Support financial close and consolidation processes using Oracle EPM Cloud solutions.<br> Analyze and document consolidation requirements, including intercompany eliminations, ownership structures, currency translation, and journal adjustments.<br> Support account reconciliation processes, balance validation, and close task management.<br> Assist in defining close calendars, workflow dependencies, certification requirements, and exception handling.<br> Validate that consolidation and reconciliation processes support auditability, accuracy, and statutory reporting requirements.<br> Collaborate with finance and accounting teams to improve close efficiency and reduce manual effort.<br> Support issue resolution related to consolidation logic, reconciliation mismatches, and close process delays.<br> Metadata Governance & Enterprise Data Management (EDMCS) Support enterprise metadata governance activities using Oracle Enterprise Data Management Cloud Service (EDMCS) .<br> Analyze and document requirements for chart of accounts, hierarchies, dimensions, reference data, and master data governance.<br> Assist in defining metadata workflows, approvals, validations, and synchronization processes across EPM and source systems.<br> Support the design and maintenance of dimension structures, node hierarchies, mappings, and version control processes.<br> Ensure metadata changes are controlled, auditable, and aligned with enterprise governance standards.<br> Collaborate with finance, master data, and technical teams to manage metadata lifecycle activities effectively.<br> Support integration of EDMCS with Planning, FCCS, ARCS, and other Oracle EPM applications to maintain consistency across the enterprise.<br> Identify opportunities to improve metadata quality, governance efficiency, and cross-application alignment.<br> Reporting, Analytics & Performance Management Support business reporting requirements including operational, management, statutory, and performance reports.<br> Work with functional and technical teams to define reporting needs and validate outputs from Oracle EPM applications.<br> Assist in designing dashboards, scorecards, management reports, and Narrative Reporting packs.<br> Develop and maintain reporting structures that support executive summaries, commentary, variance explanations, and board-level reporting.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve reporting accuracy, timeliness, usability, and decision-making support.<br> Support KPI definition, performance tracking, and variance analysis across planning and actuals.<br> Government Business Process Expertise Analyze and document government-specific business processes, policies, and compliance requirements.<br> Support processes related to: Budget preparation and control Public expenditure management Financial planning and forecasting Fund allocation and utilization tracking Grants and program funding analysis Statutory reporting and compliance Performance monitoring and management reporting Multi-entity and multi-fund consolidation Understand public sector governance structures, approval hierarchies, audit requirements, and segregation of duties.<br> Ensure business processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or legacy government processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance.<br> Requirements Gathering & Documentation Prepare detailed business requirement documents, process maps, gap analyses, fit-gap assessments, and solution summaries.<br> Translate business needs into functional requirements that can be used by functional and technical teams.<br> Maintain traceability between business requirements, solution design, testing, and deployment deliverables.<br> Document business rules, calculation logic, exception handling, approval matrices, metadata governance rules, and reporting needs.<br> Support preparation of training materials, user guides, and operational procedures.<br> Ensure documentation is clear, complete, accurate, and aligned with project governance standards.<br> Testing & Validation Support unit testing, system integration testing (SIT), user acceptance testing (UAT), and regression testing activities.<br> Develop test scenarios, test scripts, and expected results based on business requirements.<br> Validate Oracle EPM configurations, workflows, calculations, reports, metadata changes, and data loads against business expectations.<br> Coordinate with business users during UAT and support defect logging, triage, and resolution.<br> Verify that data integration, planning models, consolidation logic, metadata governance, and reporting outputs meet business and compliance requirements.<br> Support cutover, go-live readiness, and post-implementation validation activities.<br> Stakeholder Engagement & Change Management Act as a liaison between business stakeholders, functional teams, technical teams, and project leadership.<br> Facilitate communication and alignment across departments, agencies, and implementation teams.<br> Support change impact assessments and identify business readiness requirements.<br> Assist in user adoption planning, training coordination, and stakeholder communication.<br> Participate in governance meetings, design reviews, and project status updates.<br> Build strong working relationships with government users and leadership teams to ensure successful solution adoption.<br> Data Integration, Controls & Compliance Support data integration requirements between Oracle EPM and source systems such as ERP, HCM, procurement, payroll, and external data repositories.<br> Work with technical teams to define data mappings, transformation rules, validation checks, and reconciliation controls.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Assist in defining controls for approvals, access, data integrity, calculation governance, metadata synchronization, and transaction monitoring.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve data quality, integration reliability, and control effectiveness.<br> Continuous Improvement & Support Monitor planning, consolidation, metadata governance, and reporting process performance and identify opportunities for optimization and automation.<br> Support post-go-live stabilization, issue resolution, and continuous improvement initiatives.<br> Analyze recurring business issues and recommend corrective and preventive actions.<br> Maintain business process documentation, knowledge repositories, and support materials.<br> Contribute to lessons learned, process standardization, and best practice adoption across programs.<br> Support future enhancements, release impact assessments, and business readiness activities.<br> Required Qualifications Bachelor’s degree in finance, Accounting, Business Administration, Information Systems, Public Administration, Computer Science, or a related discipline.<br> 8–12+ years of experience in business analysis, functional analysis, finance transformation, or enterprise application support.<br> 5+ years of experience working with Oracle Fusion EPM Cloud applications or similar performance management platforms.<br> Proven experience supporting government, public sector, or regulated enterprise environments .<br> Strong understanding of planning, budgeting, forecasting, consolidation, reconciliation, reporting, and metadata governance processes.<br> Experience in at least 2–3 full lifecycle Oracle EPM implementations or major transformation programs .<br> Mandatory Technical and Functional Expertise Oracle Fusion EPM Cloud application knowledge Planning, budgeting, and forecasting process design Financial consolidation and close process understanding Account reconciliation and close management knowledge Requirements gathering and documentation Fit-gap analysis and solution assessment Oracle EPM Planning, EPBCS, FCCS, ARCS, EDMCS, or Narrative Reporting exposure Government business process understanding Public sector governance and compliance awareness UAT planning and execution support Test scenario and script preparation Data validation and reconciliation Workflow and approval process understanding Metadata governance and hierarchy management Reporting and dashboard requirement analysis Change impact assessment Stakeholder management and workshop facilitation Strong documentation and presentation skills Ability to work with cross-functional teams Understanding of controls, auditability, and segregation of duties Preferred Skills Experience in government ministries, agencies, municipalities, authorities, or public sector enterprises .<br> Knowledge of budgeting, forecasting, consolidation, reconciliation, metadata governance, and performance reporting in government environments.<br> Familiarity with Oracle EPM Cloud modules and their business process implications.<br> Exposure to Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, or Oracle Analytics Cloud.<br> Understanding of statutory reporting, audit requirements, and public financial management processes.<br> Experience with process improvement methodologies such as Lean, Six Sigma, or BPM.<br> Knowledge of change management, training coordination, and user adoption strategies.<br> Familiarity with data migration concepts and validation processes.<br> Experience working in Agile, Hybrid, or Waterfall delivery environments.<br> Ability to support business case development, benefits realization, and transformation planning.<br> Exposure to Oracle reporting tools such as Smart View, OTBI, BI Publisher, or Narrative Reporting is an advantage.<br> Understanding of integration concepts and how EPM processes interact with external systems.<br> Experience with enterprise governance, policy compliance, and control frameworks.<br> Experience with EDMCS for metadata governance, hierarchy management, and cross-application consistency.<br> Behavioral Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities Ability to translate complex business needs into clear requirements High attention to detail and commitment to quality Strong facilitation, negotiation, and conflict-resolution skills Ability to manage multiple priorities and deadlines Collaborative mindset with a customer-focused approach Strong ownership, accountability, and follow-through Ability to work effectively in politically sensitive or regulated environments</span> </div>
Job Purpose<br>The Senior ERP Specialist administers, supports, maintains, and improves Epicor ERP. The role resolves technical and functional issues, manages integrations and databases, and ensures reliable operations across the organization.<br>Key Responsibilities<br>Epicor ERPManage and support the Epicor ERP system, including configuration, workflows, modules, and user access. Provide day to day technical and functional support to ERP users. Troubleshoot and resolve Epicor application, transaction, and integration issues. Support modules such as Sales, Purchasing, Inventory, Warehouse, Finance and other Departments if applicable Configure screens, dashboards, reports, workflows, and business processes. Manage Epicor upgrades, patches, testing, and system enhancements. Coordinate with Epicor consultants/vendors. Technical Support Provide technical support for desktops, applications, network connectivity, printers, and other IT systems when required. Diagnose hardware, software, database, and application-related issues. Monitor system performance and ensure business-critical applications remain operational. Manage user accounts, permissions, access controls, and application security. Maintain IT/ERP documentation, SOPs, and technical support records. Database, Reporting & Integration Develop and maintain queries, reports, dashboards, and data extracts. Support integrations between Epicor and other business applications. Investigate data inconsistencies and ensure ERP data integrity. Assist in automation and process improvement initiatives. User & Business Support Understand business requirements and translate them into ERP solutions. Conduct ERP training and provide user guidance. Support new ERP users during onboarding. Identify process gaps and recommend system improvements. Lead or participate in ERP implementation and improvement projects. Maintain documentation and training materials.<br>Qualifications & Experience Bachelor’s degree in IT, Computer Science, Information Systems, or related field.5–8 years of experience in ERP administration, ERP Implementation, Technical/ functional Support. Strong hands-on experience with Epicor ERP is mandatory. Strong knowledge of SQL Server, SQL queries, reporting, and databases. Experience with ERP integrations, APIs, and third-party applications is preferred. Good understanding of Sales, Purchase, Inventory, Warehouse, Finance, and operational business processes. Experience in troubleshooting ERP application and technical issues. Experience coordinating with ERP vendors and external IT service providers.<br>Key Skills Epicor ERP Administration & Support ERP Technical & Functional Troubleshooting Database Management ERP Reporting & Dashboards System Integration & APIsUser Access & Security IT Technical Support Business Process Analysis ERP Implementation & Upgrades Vendor Management Problem Solving & Root Cause Analysis
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<span>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves!<br> Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands.<br> As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other.<br> A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br> Summary: As our Senior Finance Analyst - eCommerce, you will own the core financial execution, controls and operational FP&A activities for the global eCommerce business.<br> Working closely with the Associate Director of Finance - eCommerce, you will ensure accurate month-end delivery, robust budget tracking, high-quality financial reporting and effective finance processes.<br> You will provide the detailed financial foundation that enables strong commercial and strategic decision-making.<br> Essential Duties and Responsibilities : Financial Execution & Month End Own actualisation of financial trackers, purchase order approvals and coding, ensuring accurate and timely financial processing.<br> Prepare and load month-end journals, including entity recharges and year-end requirements.<br> Gather data and supporting documentation for audit queries and resolve routine requests.<br> Act as an ERP super user and maintain accurate launch, bundle and pricing inputs.<br> Support Accounts Payable queries and provide cover across critical finance execution activities.<br> Budgeting, Forecasting & Reporting Execution Own actualisation and year-to-go updates for assigned budgets, including eCommerce Development & Technology, Marketing, Returns, eCommerce Logistics & Customer Service, and Administrative Expenses.<br> Build and coordinate detailed budget submissions for assigned areas, supporting the Associate Director who leads the overall planning cycles.<br> Prepare the eCommerce P&L and monthly Finance Review analysis, providing clear first-level variance commentary.<br> Prepare weekly Finance reporting and deliver accurate, timely reporting inputs.<br> Support Sales-to-Cash and Returns/Refunds reconciliations through accurate data gathering and analysis.<br> Complete monthly duty calculator accuracy checks, Returns reconciliations and Customer Service variance analysis.<br> Tax, Compliance & Financial Controls Own the quarterly review of VAT/GST and indirect tax compliance requirements across eCommerce markets, maintaining a country compliance matrix, researching changes against primary tax authority guidance and escalating material risks or registration requirements to the Associate Director.<br> Provide VAT filing and data support and action relevant DOR notices and compliance administration.<br> Manage coupon code creation approvals and associated controls.<br> Maintain contract renewal reminders and perform legal entity checks.<br> Support UAT testing with a focus on pricing, validate bundle pricing and coordinate implementation checks for agreed price changes.<br> Analysis & Business Support Provide financial inputs, actuals and underlying analysis for campaign and promotional post-mortems.<br> Support detailed financial modelling and analysis for business initiatives as requested.<br> Identify process, reporting and control improvements within the role’s areas of responsibility.<br> Provide cover for daily sales performance and landing oversight during periods of Associate Director absence, escalating material risks and opportunities to senior Finance leadership.<br> Monthly “Self Love Days” – at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.<br> We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.<br> If you need reasonable accommodations at any point in the application or interview process, please let us know.<br> 5+ years of relevant FP&A, commercial finance or controlling experience, preferably within Beauty, luxury, DTC or eCommerce.<br> Bachelor’s degree in Finance, Accounting or a related field; a professional finance qualification is an advantage.<br> Strong month-end, budgeting, forecasting and P&L analysis experience.<br> Advanced Excel skills and proficiency in ERP and financial reporting systems.<br> Strong analytical, problem-solving and communication skills.<br> High attention to detail and commitment to financial accuracy.<br> Who You Are Commercially analytical: You understand how detailed financial performance connects to business outcomes.<br> Execution-focused: You take ownership of core finance cycles and deliver accurately and on time.<br> Control-minded: You identify inconsistencies and strengthen processes rather than simply compiling numbers.<br> Proactive and results-oriented: You take initiative, solve problems and follow through.<br> A clear communicator: You can explain financial movements and issues to Finance and non-Finance stakeholders.<br></span> </div>
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Information Technology
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<p><b>Title:</b></p><br><br>Specialist Rotating Equipment Engineer – Offshore Water Injection Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u> <span>Job Title: Specialist Rotating Equipment Engineer – Offshore Water Injection Project</span></u></b></p><br><br><p>KBR Abu Dhabi PMC Team is currently looking to fill a position of <b><u>Specialist Rotating Equipment Engineer </u></b>for an <b>Offshore Project </b>to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to <b>Spain Office</b> and then return to Abu Dhabi<b> . </b></p><br><br><p><b>Job Purpose</b></p><br><br><p><b>The Specialist Rotating Engineer is responsible for leading the engineering, design, selection, procurement, and technical management of rotating equipment for ADNOC Offshore projects. The role ensures that all rotating equipment complies with ADNOC standards, international codes, project requirements, and reliability objectives throughout the project lifecycle from FEED to commissioning and start-up.</b></p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><b>Lead the design and engineering activities related to rotating equipment for offshore oil & gas facilities.</b></li><li><b>Oversee the preparation, review, and approval of: </b><ul><li><b>Equipment datasheets</b></li><li><b>Technical specifications</b></li><li><b>Material requisitions</b></li><li><b>Technical bid evaluations</b></li><li><b>Vendor drawings and documents</b></li></ul></li><li><b>Manage the design and selection of: </b><ul><li><b>Centrifugal and reciprocating compressors</b></li><li><b>Gas turbines</b></li><li><b>Steam turbines</b></li><li><b>Pumps</b></li><li><b>Blowers and fans</b></li><li><b>Diesel engines</b></li><li><b>Generators</b></li><li><b>Package equipment</b></li></ul></li><li><b>Ensure compliance with ADNOC standards and international codes such as API, ISO, ASME, and IEC.</b></li><li><b>Coordinate closely with Process, Mechanical, Piping, Electrical, Instrumentation, Structural, and Procurement teams.</b></li><li><b>Review vendor proposals and conduct technical clarification meetings.</b></li><li><b>Support procurement, inspection, testing, factory acceptance tests (FAT), construction, commissioning, and start-up activities.</b></li><li><b>Participate in HAZID, HAZOP, SIL, Design Reviews, and Constructability Reviews.</b></li><li><b>Resolve technical issues, engineering deviations, and site queries during project execution.</b></li><li><b>Monitor engineering schedules and ensure timely delivery of rotating equipment packages.</b></li><li><b>Mentor and guide rotating equipment engineers and project team members.</b></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><b>Bachelor's Degree in Mechanical Engineering.</b></li><li><b>Master's Degree is an added advantage.</b></li><li><b>Professional Engineering certification is preferred.</b></li></ul><br><p><b>Experience</b></p><br><br><ul><li><b>Minimum 15-18 years of experience in Oil & Gas, Petrochemical, LNG, Refinery, or Offshore EPC projects.</b></li><li><b>Minimum 5 years of experience in a Lead Rotating Engineer role.</b></li><li><b>Proven experience in FEED, Detailed Engineering, EPC, and Brownfield projects.</b></li><li><b>Extensive experience working on ADNOC Offshore, ADNOC Gas, Saudi Aramco, QatarEnergy, or other major Middle East energy projects.</b></li><li><b>Experience with offshore platforms, gas compression stations, processing facilities, and offshore production complexes is highly preferred.</b></li></ul><br><p><b>Technical Skills</b></p><br><br><ul><li><b>Strong expertise in rotating equipment design, selection, and troubleshooting.</b></li><li><b>Knowledge of: </b><ul><li><b>API 610 (Centrifugal Pumps)</b></li><li><b>API 617 (Compressors)</b></li><li><b>API 618 (Reciprocating Compressors)</b></li><li><b>API 612 (Steam Turbines)</b></li><li><b>API 616 (Gas Turbines)</b></li><li><b>API 614 (Lubrication Systems)</b></li><li><b>API 670 (Machinery Protection Systems)</b></li></ul></li><li><b>Equipment performance analysis and reliability engineering.</b></li><li><b>Vibration analysis and condition monitoring.</b></li><li><b>Mechanical seals, bearings, lubrication systems, and auxiliary packages.</b></li><li><b>Vendor package management and technical bid evaluation.</b></li><li><b>Familiarity with ADNOC Engineering Standards and Specifications.</b></li><li><b>Commissioning and start-up support for rotating equipment.</b></li></ul><br><p><b>Competencies</b></p><br><br><ul><li><b>Strong leadership and team management skills.</b></li><li><b>Excellent stakeholder and client relationship management.</b></li><li><b>Effective communication and presentation skills.</b></li><li><b>Strong analytical and problem-solving abilities.</b></li><li><b>Ability to manage multiple equipment packages and project priorities.</b></li><li><b>Commitment to HSE, quality assurance, and operational reliability.</b></li></ul><br><p><b>Preferred Profile</b></p><br><br><ul><li><b>Recent ADNOC Offshore project experience.</b></li><li><b>Experience on large offshore EPC projects exceeding USD 100 million.</b></li><li><b>Proven track record in gas compression, power generation, water injection, and hydrocarbon processing facilities.</b></li><li><b>Hands-on involvement in commissioning, performance testing, and troubleshooting of critical rotating equipment.</b></li><li><b>Strong experience managing multidisciplinary engineering interfaces and vendor packages in offshore environments.</b></li></ul><br><br><br><br> </div>
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<p><b>Title:</b></p><br><br>Lead Process Engineer – Offshore Island Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u> <span>Job Title: Lead Process Engineer – Offshore Island Project</span></u></b></p><br><br><p>KBR Abu Dhabi PMC Team is currently looking to fill a position of <b><u>Lead Process Engineer </u></b>for an <b>Offshore Island Project </b>to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to <b>Spain Office</b> and then return to Abu Dhabi<b> . </b></p><br><br><p><b>Job Purpose</b></p><br><br><p><b>The Lead Process Engineer is responsible for leading all process engineering activities for ADNOC Offshore projects, ensuring safe, efficient, and cost-effective design and operation of offshore oil and gas processing facilities. The role involves managing process design deliverables, coordinating multidisciplinary interfaces, and ensuring compliance with ADNOC standards, international codes, and project requirements throughout FEED, Detailed Engineering, EPC, commissioning, and start-up phases.</b></p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><b>Lead process engineering activities for offshore oil & gas development projects.</b></li><li><b>Manage and review process engineering deliverables, including: </b><ul><li><b>Process Design Basis</b></li><li><b>Process Flow Diagrams (PFDs)</b></li><li><b>Piping & Instrumentation Diagrams (P&IDs)</b></li><li><b>Heat & Material Balance calculations</b></li><li><b>Process Datasheets</b></li><li><b>Cause & Effect Diagrams</b></li><li><b>Utility System Design</b></li></ul></li><li><b>Perform process simulations using software such as Aspen HYSYS, Aspen Plus, or UniSim.</b></li><li><b>Develop process sizing calculations for: </b><ul><li><b>Separators</b></li><li><b>Heat exchangers</b></li><li><b>Pumps</b></li><li><b>Compressors</b></li><li><b>Flare systems</b></li><li><b>Relief valves</b></li><li><b>Produced water treatment systems</b></li></ul></li><li><b>Ensure compliance with ADNOC standards, API, ASME, ISO, IEC, and international engineering practices.</b></li><li><b>Coordinate with Mechanical, Piping, Civil, Electrical, Instrumentation, Safety, and Operations teams.</b></li><li><b>Participate in HAZID, HAZOP, SIL, ALARP, and design review workshops.</b></li><li><b>Review vendor documents and technical proposals for process-related equipment.</b></li><li><b>Provide technical support during procurement, construction, commissioning, start-up, and performance testing.</b></li><li><b>Support troubleshooting, debottlenecking, process optimization, and brownfield modification studies.</b></li><li><b>Monitor engineering schedules, resource allocation, and deliverable progress.</b></li><li><b>Mentor and supervise process engineers and graduate engineers.</b></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><b>Bachelor's Degree in Chemical Engineering.</b></li><li><b>Master's Degree in Chemical or Process Engineering is an advantage.</b></li><li><b>Chartered Engineer or Professional Engineer certification is preferred.</b></li></ul><br><p><b>Experience</b></p><br><br><ul><li><b>Minimum 18–20 years of experience in Oil & Gas, Petrochemical, Refinery, LNG, or Offshore EPC projects.</b></li><li><b>Minimum 5 years in a Lead Process Engineer role.</b></li><li><b>Proven experience in FEED, Detailed Engineering, EPC, Commissioning, and Brownfield projects.</b></li><li><b>Extensive experience with ADNOC Offshore, ADNOC Gas, Saudi Aramco, Qatar Energy, PDO, or major international operators.</b></li><li><b>Experience in offshore production facilities, gas processing plants, compression stations, and water injection projects is highly desirable.</b></li></ul><br><p><b>Technical Skills</b></p><br><br><ul><li><b>Expertise in process design and simulation.</b></li><li><b>Proficiency in: </b><ul><li><b>Aspen HYSYS</b></li><li><b>Aspen Plus</b></li><li><b>UniSim</b></li><li><b>FlareNet</b></li><li><b>PipeSim (preferred)</b></li></ul></li><li><b>Strong knowledge of: </b><ul><li><b>Oil & Gas separation systems</b></li><li><b>Gas dehydration and compression</b></li><li><b>Produced water treatment</b></li><li><b>Utility systems</b></li><li><b>Flare and relief systems</b></li><li><b>Process safety engineering</b></li></ul></li><li><b>Equipment sizing and hydraulic calculations.</b></li><li><b>Relief and flare system design.</b></li><li><b>Process optimization and operational troubleshooting.</b></li><li><b>Familiarity with ADNOC Engineering Standards and Specifications.</b></li><li><b>Knowledge of international codes and standards including API, ASME, ISO, and NFPA.</b></li></ul><br><p><b>Competencies</b></p><br><br><ul><li><b>Strong leadership and team management skills.</b></li><li><b>Excellent communication and stakeholder engagement abilities.</b></li><li><b>Strong analytical and problem-solving skills.</b></li><li><b>Ability to manage multidisciplinary engineering interfaces.</b></li><li><b>Effective planning, prioritization, and project execution capabilities.</b></li><li><b>Strong commitment to HSE, process safety, and quality standards.</b></li></ul><br><p><b>Preferred Profile</b></p><br><br><ul><li><b>Recent ADNOC Offshore project experience.</b></li><li><b>Experience on large offshore EPC projects exceeding USD 100 million.</b></li><li><b>Extensive exposure to offshore platforms, artificial islands, gas compression facilities, and production processing plants.</b></li><li><b>Proven track record in process safety studies, brownfield modifications, debottlenecking, and production optimization.</b></li><li><b>Experience supporting commissioning, start-up, and operational readiness activities for offshore facilities.</b></li></ul><br><br><br><br><br> </div>
<p>A well-organized beauty and wellness environment in Dubai offers an opportunity for a friendly and professional Salon Receptionist to manage front-desk activities, assist clients, coordinate appointments, and support the smooth daily operation of the salon.</p>
<p>Key Responsibilities<br />
Welcome clients and provide a warm, professional reception experience.<br />
Manage appointment bookings, confirmations, cancellations, and rescheduling.<br />
Answer phone calls, WhatsApp messages, emails, and client inquiries.<br />
Provide information about salon services, packages, and available appointments.<br />
Coordinate appointment schedules with beauticians, stylists, and therapists.<br />
Maintain accurate client profiles, booking details, and daily records.<br />
Handle basic billing, payments, receipts, and service-related documentation.<br />
Assist clients with check-in and direct them to the appropriate service area.<br />
Follow up on appointments and respond to routine client requests.<br />
Maintain an organized, clean, and presentable reception area.<br />
Support promotional activities and inform clients about current offers when required.<br />
Coordinate with salon staff to avoid scheduling conflicts and delays.<br />
Handle client feedback professionally and refer concerns to management when necessary.<br />
Follow salon procedures, customer-service standards, and confidentiality requirements.<br />
Requirements<br />
Diploma or bachelor’s degree in Business Administration, Hospitality, Beauty Management, or a related field is preferred.<br />
Previous experience in salon reception, front desk, customer service, or hospitality is an advantage.<br />
Freshers with good communication and organizational skills are welcome to apply.<br />
Good English communication skills; additional languages are an advantage.<br />
Friendly, presentable, and customer-focused personality.<br />
Basic computer knowledge and familiarity with appointment or booking systems.<br />
Good telephone and WhatsApp communication skills.<br />
Strong organizational and multitasking abilities.<br />
Professional approach when dealing with clients and staff.<br />
Ability to work flexible shifts, weekends, and holidays when required.<br />
UAE/GCC experience is an advantage but not mandatory.</p>
<p>Applicants with relevant qualifications may forward their updated CV to Email: harmanb608151@gmail.com</p>
<p>A well-organized beauty and wellness environment in Dubai offers an opportunity for a friendly and professional Salon Receptionist to manage front-desk activities, assist clients, coordinate appointments, and support the smooth daily operation of the salon.</p>
<p>Key Responsibilities<br />
Welcome clients and provide a warm, professional reception experience.<br />
Manage appointment bookings, confirmations, cancellations, and rescheduling.<br />
Answer phone calls, WhatsApp messages, emails, and client inquiries.<br />
Provide information about salon services, packages, and available appointments.<br />
Coordinate appointment schedules with beauticians, stylists, and therapists.<br />
Maintain accurate client profiles, booking details, and daily records.<br />
Handle basic billing, payments, receipts, and service-related documentation.<br />
Assist clients with check-in and direct them to the appropriate service area.<br />
Follow up on appointments and respond to routine client requests.<br />
Maintain an organized, clean, and presentable reception area.<br />
Support promotional activities and inform clients about current offers when required.<br />
Coordinate with salon staff to avoid scheduling conflicts and delays.<br />
Handle client feedback professionally and refer concerns to management when necessary.<br />
Follow salon procedures, customer-service standards, and confidentiality requirements.<br />
Requirements<br />
Diploma or bachelor’s degree in Business Administration, Hospitality, Beauty Management, or a related field is preferred.<br />
Previous experience in salon reception, front desk, customer service, or hospitality is an advantage.<br />
Freshers with good communication and organizational skills are welcome to apply.<br />
Good English communication skills; additional languages are an advantage.<br />
Friendly, presentable, and customer-focused personality.<br />
Basic computer knowledge and familiarity with appointment or booking systems.<br />
Good telephone and WhatsApp communication skills.<br />
Strong organizational and multitasking abilities.<br />
Professional approach when dealing with clients and staff.<br />
Ability to work flexible shifts, weekends, and holidays when required.<br />
UAE/GCC experience is an advantage but not mandatory.</p>
<p>Applicants with relevant qualifications may forward their updated CV to Email: harmanb608151@gmail.com</p>
Abu Alnaga Development is hiring Receptionist!<br>Location: Dubai, U. A. E Employment Type: Full-Time Department: Administration / Front Office<br>About the Role We are seeking a professional, well-presented, and customer-focused Receptionist to join our team. The successful candidate will be responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and providing efficient administrative support to ensure smooth day-to-day office operations.<br>Key Responsibilities Welcome and professionally assist visitors, clients, and guests. Answer, screen, and direct incoming telephone calls in a courteous and efficient manner. Manage the reception area and ensure a professional and welcoming environment. Handle incoming and outgoing correspondence, mail, and courier deliveries. Coordinate meeting room bookings and assist with meeting arrangements. Maintain visitor records and provide appropriate assistance to guests. Provide general administrative and clerical support to the team. Coordinate with internal departments to ensure efficient office operations. Maintain confidentiality and handle company information with discretion. Perform other reception and administrative duties as required.<br>Requirements Previous experience as a Receptionist, Front Desk Executive, or in a similar customer-facing role. Excellent communication and interpersonal skills. Professional appearance, positive attitude, and strong customer-service orientation. Excellent organizational and multitasking abilities. Good knowledge of Microsoft Office and standard office procedures. Ability to work independently as well as part of a team. Strong attention to detail and time-management skills. Fluency in English is required. Arabic or European nationality is preferred.<br>What We Offer Competitive salary package. Professional and supportive working environment. Career development and growth opportunities. Medical insurance coverage for the employee and eligible dependents. Other benefits in accordance with company policy.<br>How to Apply Interested candidates are invited to apply through Linked In by submitting their updated CV or Via Sham@abualnaga.com. Only shortlisted candidates will be contacted.
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP guests to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently & courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>File daily guest relations report and documents systematically.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning Guest Relations in co-ordination with the Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
Role : Accommodation/Hotel Manager [Emarati Talent pool]Location : Ajman-UAESalary : AED 30000-35000 all inclusive<br>Responsibilities :Managing overall day-to-day operation of the property, accommodations ensuring a high standard of guest service, efficient accommodation & Facility operations, employee performance, and financial results. The role involves managing front office, housekeeping, guest relations, maintenance coordination, and other operational functions to ensure a safe, comfortable, and positive guest experience.<br>Key Role:Oversee the daily operations of the hotel/accommodation facility. Ensure excellent guest service and promptly resolve guest complaints or concerns. Manage front office, reservations, housekeeping, and accommodation-related operations. Monitor room availability, occupancy, check-ins, check-outs, and room standards. Coordinate with housekeeping and maintenance teams to ensure rooms and facilities are clean, safe, and well maintained. Recruit, train, supervise, and motivate staff while maintaining high performance standards. Prepare staff schedules and ensure adequate staffing levels. Monitor operating costs, budgets, revenue, and departmental performance. Implement and maintain operational policies, procedures, and service standards. Ensure compliance with health, safety, hygiene, licensing, and company requirements. Monitor guest feedback and implement improvements to service quality. Coordinate with suppliers, contractors, and external service providers when required. Work closely with sales and marketing teams to support occupancy and revenue targets. Prepare operational reports and provide regular updates to senior management/owners. Identify opportunities to improve efficiency, guest satisfaction, and profitability. Required Skills & Qualifications Must have a Bachelors degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. Previous experience in hotel, serviced apartment, resort, or accommodation management. Strong leadership, communication, and interpersonal skills. Excellent customer-service and communication skills in English and arabic.<br>Email Cvs to zeena@hirerightt.com
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<p><strong>Lifeguard Job Overview:</strong></p><br><p>This is a guest facing role which ensures smooth and efficient delivery of the experience for all guests visiting. This position ensures guest safety by watching water, responding to emergencies, operating rides and attractions, giving clear directions and instructions, attending on-going training and maintaining essential swimming, lifeguarding, and basic life support skills.</p><br><p><strong>Job Scope:</strong></p><br><ul><li>Ride all rides, slides and attractions as required for operational purposes.</li><li>Ensure guest, colleague and contractor safety at all times.</li><li>Work at heights, in water, and in extreme temperatures, outside, year-round.</li><li>Follow all manufacturer and department guidelines and standard operating procedures regarding ride dispatch and guest safety.</li><li>Maintain rescue skill competency and basic life support skill competency at “test ready” levels at all times.</li><li>Adhere to training standards set by the department.</li><li>Move furniture, ride vehicles and equipment in and out of the park.</li><li>Have basic spoken English proficiency.</li><li>Work nights, evenings, and/or holidays.</li><li>Smile and be friendly.</li><li>Ability to work in a diverse team and be culturally aware.</li><li>Perform all other duties as directed by management.</li></ul><p><strong>Job Essentials:</strong></p><br><ul><li>20/25 vision, corrected or uncorrected</li><li>Swim a minimum of 50 meters, non-stop, using front crawl or breaststroke</li><li>Swim underwater at a depth 1.4 meters for 3 meters and retrieve a 10-pound brick.</li><li>Maintain test-ready lifeguard skills in accordance with International Lifeguard Training Program.</li><li>Basic spoken English proficiency</li></ul><p><strong>Job Desirables:</strong></p><br><ul><li>International Lifeguard Training Program or similar program experience</li><li>Swimming experience</li><li>UAE Driver’s License/Buggy License</li><li>SCUBA certification</li><li>Previous lifeguard experience</li><li>Previous Guest service experience</li><li>Swim 200 meters, non-stop, using front crawl or breaststroke</li><li>Retrieve a 10-pound brick from deep water (5 meters)</li><li>Tread water for 2 minutes without using arms</li><li>Intermediate or better English proficiency (read, write, speak)</li><li>Basic spoken Arabic proficiency</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>JOB DESCRIPTION — RECEPTIONIST CUM HR/ADMIN<br></span><p><b>URGENT HIRING</b><br></p><br><b>Position:</b> Receptionist cum HR/Admin<br><br><b>Vacancies:</b> 1<br><br><b>Gender:</b> Female<br><br><b>Location:</b> Al Ain, Abu Dhabi, UAE<br><br><b>Industry:</b> High-Luxury Resort Hotel<br><br><b>Salary:</b> <b>AED 3,000 per month</b><br><br><b>Employment Type:</b> Full-Time<br><br>Job Summary<br><p>We are urgently seeking a professional and well-organized <b>Female Receptionist cum HR/Admin</b> for a <b>leading high-luxury resort hotel in Al Ain</b>.<br></p><br><p>The successful candidate will manage front-desk and administrative activities while providing day-to-day support to the HR function. The role requires excellent communication, professional presentation, confidentiality, and strong organizational skills suitable for a luxury hospitality environment.<br></p><br>Key Responsibilities<br><ul><li><p>Manage reception and front-desk activities professionally.<br></p><br></li><li><p>Welcome visitors, employees, and guests and direct enquiries appropriately.<br></p><br></li><li><p>Answer and manage telephone calls, emails, and correspondence.<br></p><br></li><li><p>Support HR with employee files, records, documentation, and database updates.<br></p><br></li><li><p>Assist with recruitment coordination, interview scheduling, and candidate communication.<br></p><br></li><li><p>Support employee onboarding and joining formalities.<br></p><br></li><li><p>Assist with attendance, leave records, and general HR administration.<br></p><br></li><li><p>Prepare letters, reports, forms, and other administrative documents.<br></p><br></li><li><p>Maintain confidential employee and company records.<br></p><br></li><li><p>Coordinate meetings, appointments, and internal communications.<br></p><br></li><li><p>Provide general administrative support to management and hotel departments.<br></p><br></li></ul><br><span>RequirementsRequirements<br></span><ul><li><p>Previous experience in <b>Reception, HR Administration, Office Administration</b>, or a similar role.<br></p><br></li><li><p>Hotel, resort, or hospitality experience preferred.<br></p><br></li><li><p>Good knowledge of basic HR and administrative procedures.<br></p><br></li><li><p>Strong English communication skills.<br></p><br></li><li><p>Professional appearance and excellent interpersonal skills.<br></p><br></li><li><p>Good knowledge of <b>Microsoft Office</b>.<br></p><br></li><li><p>Strong organizational and multitasking abilities.<br></p><br></li><li><p>Good documentation and record-keeping skills.<br></p><br></li><li><p>Ability to handle confidential information professionally.<br></p><br></li><li><p>Customer-service-oriented with a positive attitude.<br></p><br></li><li><p>Able to work effectively in a luxury hospitality environment.<br></p><br></li></ul>Salary<br><p><b>AED 3,000 per month</b><br></p><br>Benefits<br><ul><li><p><b>Accommodation Provided</b><br></p><br></li><li><p><b>One-Time Food / Meal Provided</b><br></p><br></li><li><p><b>Medical Insurance Provided</b><br></p><br></li><li><p><b>Employment Visa Provided</b><br></p><br></li></ul>Application<br><b>WhatsApp:</b> +971 50 121 3246<br><br><b>Email:</b> hello@reaphr.com<br><br><b>Website:</b> https://reaphr.com<br><br><br><br><span>BenefitsSalary<br></span><p><b>AED 3,000 per month</b><br></p><br>Benefits<br><ul><li><p><b>Accommodation Provided</b><br></p><br></li><li><p><b>One-Time Food / Meal Provided</b><br></p><br></li><li><p><b>Medical Insurance Provided</b><br></p><br></li><li><p><b>Employment Visa Provided</b><br></p><br></li></ul>Application<br><b>WhatsApp:</b> +971 50 121 3246<br><br><b>Email:</b> hello@reaphr.com<br><br><b>Website:</b> https://reaphr.com<br><br><br><br> </div>