Artificial Intelligence Engineer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role&nbsp;</strong></p><br><br><p>This is an exciting opportunity for an experienced Piping Test Pack Coordinator with a proven track record in the industry, ensuring the successful execution of projects and alignment with company goals for a high-profile client.&nbsp;&nbsp;</p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>Job Objective:</strong></p><br><ul> <li>To coordinate the preparation, tracking, and close-out of piping test packs to support mechanical completion and commissioning schedules</li> <li>To ensure all test pack documentation is complete, accurate, and compliant with project specifications and quality standards</li> <li>To act as the central interface between construction, QA/QC, and commissioning teams for test pack readiness and turnover</li> <li>To support efficient systemization and timely handover of piping systems in line with project milestones and client requirements</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<p>A reputable company is seeking a qualified MEP Officer to join our team.</p> <p>Responsibilities:</p> <p>Supervise Mechanical, Electrical, and Plumbing (MEP) works.<br /> Coordinate with contractors, engineers, and project teams.<br /> Ensure compliance with project specifications and safety standards.<br /> Monitor installation progress and prepare reports.<br /> Conduct inspections and resolve technical issues on-sit<br /> Applicants may send cv via email address hr.krissamp@gmail.com</p>

<p>A reputable company is seeking a qualified MEP Officer to join our team.</p> <p>Responsibilities:</p> <p>Supervise Mechanical, Electrical, and Plumbing (MEP) works.<br /> Coordinate with contractors, engineers, and project teams.<br /> Ensure compliance with project specifications and safety standards.<br /> Monitor installation progress and prepare reports.<br /> Conduct inspections and resolve technical issues on-sit<br /> Applicants may send cv via email address hr.krissamp@gmail.com</p>

<p><strong>Job Purpose:</strong></p><p>We are looking for a skilled BMS Technician to support project site works, installation, testing & commissioning, and maintenance activities. The role will work closely with site engineers, subcontractors, and project managers to ensure smooth execution of assigned projects from post-sales to final handover.</p><br><p><strong>Essential Roles & Responsibilities</strong></p><ul><li><p>Assist commissioning and site engineers during all project stages (design, installation, testing, commissioning, handover).</p></li><li><p>Supervise and guide subcontractors to ensure correct and timely BMS installation as per approved shop drawings.</p></li><li><p>Prepare and submit site work completion reports to support Work Inspection Requests (WIRs) and Material Inspection Requests (MIRs).</p></li><li><p>Carry out pre-testing of DDC panels and perform pre-commissioning activities as per approved point schedules.</p></li><li><p>Coordinate with suppliers and specialists for smooth BMS system integration.</p></li><li><p>Support preparation and submission of project invoices and maintain proper documentation.</p></li><li><p>Perform Annual Maintenance Contract (AMC) Preventive Maintenance (PPM), report faults, and coordinate with sales team for quotations and customer updates.</p></li><li><p>Ensure compliance with quality, safety, and company standards at all times.</p></li><li><p>Knowledge in reading and understanding AutoCAD BMS shop drawings.</p></li><li><p>Coordination with installation sub-contractors to track the status of work progress and raise inspections for approval.</p></li><li><p>Complete assigned tasks to meet or exceed customer’s KPIs.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills & Experience</p><ul><li><p>Education/Certification: Diploma / Technical Certificate in Electrical, Electronics, or related field</p></li><li><p>3 – 5 years’ experience in BMS installation, site works, and commissioning support</p></li><li><p>Hands-on experience in BMS devices, DDC panels, cabling, and troubleshooting</p></li><li><p>Strong understanding of system architecture and documentation practices.</p></li><li><p>Strong reporting, coordination, and teamwork skills</p></li><li><p>Detail-oriented with the ability to manage multiple tasks simultaneously.</p></li><li><p>Ready to join immediately.</p></li></ul>

<ul><li>Engage with potential clients to understand their needs and articulate how our solutions can address those challenges effectively.</li><li>Prepare and deliver compelling presentations and product demonstrations tailored to the specific requirements and interests of the audience.</li><li>Collaborate closely with sales teams to create winning proposals that highlight the unique selling points of our offerings.</li><li>Conduct thorough market research to identify trends and customer preferences that inform our product positioning and sales strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Mandatory candidates who having their own cars.<br>Bachelor's degree in business, Marketing, or a related field</p></li><li><p>A minimum of 2 years of experience in a presales, sales engineering, or technical consulting role within the relevant industry.</p></li><li><p>Relevant certifications in sales methodologies or technical domains, such as Salesforce or ITIL, to enhance credibility.</p></li><li><p>Experience within the technology, software, or telecommunications sectors, with a strong understanding of market dynamics.</p></li></ul>

With over 50 years of excellence, Waagner Biro Bridge Services is a leader in construction engineering across Dubai and the UAE. We specialise in innovative solutions for bridge systems, steel structures, and infrastructure projects, serving both government and private sectors.<br><br>Backed by a skilled team of engineers, we handle every stage, from design to construction and maintenance, with precision and quality. Our commitment to innovation and sustainability drives us to deliver projects that stand the test of time.<br><br>Learn more: https://waagnerbiro-bridgeservices.com/<br><br><br><br>Job Description<br><br>We are looking for an experienced Project Manager to manage and supervise bridge maintenance projects in Abu Dhabi.<br><br>The candidate will be responsible for:<br><br>Managing the overall bridge maintenance project and site activities. Planning and monitoring project progress, manpower, materials, and equipment. Managing engineers, supervisors, technicians, foremen, and subcontractors. Coordinating with the client, consultant, authorities, and other stakeholders. Ensuring the project is completed on time, within budget, and to the required quality standards. Monitoring Health, Safety and Environmental requirements. Managing bridge maintenance, repair, rehabilitation, structural, concrete, painting, and other related works. Resolving technical and site-related issues. Preparing and reviewing project progress reports and documentation. Ensuring timely completion and handover of the project. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering. Minimum 20 years of experience. Strong experience in Bridge Maintenance and/or Bridge Construction. Previous experience as a Project Manager on bridge/infrastructure projects. Experience in ADM (Abu Dhabi Municipality) bridge projects will be an advantage. Good knowledge of UAE bridge and road infrastructure works. Experience dealing with clients, consultants, subcontractors, and government authorities. Arabic speaker is highly preferred. Must have a valid UAE Driving License. Must own a car. Strong leadership and communication skills. Willing to work in Abu Dhabi.

<ul><li>Diagnose and repair a wide range of mobile devices, including smartphones and tablets, identifying hardware and software issues with precision.</li><li>Perform intricate component-level repairs, such as screen replacements, battery swaps, and charging port fixes, using specialized tools.</li><li>Troubleshoot and resolve complex software glitches, operating system errors, and app compatibility problems to restore full device functionality.</li><li>Conduct thorough quality assurance checks after repairs to ensure all issues are resolved and devices meet performance standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; vocational training or associate's degree in electronics or a related field is a plus.</p></li><li><p>Mobile Repair Technician are highly valued.</p></li><li><p>Minimum of 1-3 years of hands-on experience repairing mobile devices in a professional setting.</p></li><li><p>Familiarity with various mobile operating systems (iOS, Android) and their common troubleshooting methods.</p></li></ul>

<p>drilling or work over programs supervise supply activities related to materials and equipment on the assigned rig Prepare the drilling/workover report summarizing all rig activities ensure compliance with H.S.E standards and minimum NPT Perform diagnostic tests, determining issues down hole Direct rig crews in drilling and other activities, such as setting up rigs and completing or servicing wells. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps, using hand tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, or a related technical field.</li><li>Minimum of 5 years of hands-on experience in field technical support or a similar client-facing role.</li><li>Proven expertise in troubleshooting and repairing complex electromechanical or software systems.</li><li>Proficiency in relevant diagnostic tools, testing equipment, and remote access technologies.</li></ul>

<ul><li>Engage with potential clients to understand their needs and articulate how our solutions can address those challenges effectively.</li><li>Prepare and deliver compelling presentations and product demonstrations tailored to the specific requirements and interests of the audience.</li><li>Collaborate closely with sales teams to create winning proposals that highlight the unique selling points of our offerings.</li><li>Conduct thorough market research to identify trends and customer preferences that inform our product positioning and sales strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in business, Marketing, or a related field</p></li><li><p>A minimum of 2 years of experience in a presales, sales engineering, or technical consulting role within the relevant industry.</p></li><li><p>Relevant certifications in sales methodologies or technical domains, such as Salesforce or ITIL, to enhance credibility.</p></li><li><p>Experience within the technology, software, or telecommunications sectors, with a strong understanding of market dynamics.</p></li></ul>

<p>The Firefighting Technician will be responsible for the installation, testing, inspection, and maintenance of firefighting systems in accordance with project specifications and UAE Civil Defence requirements. The role includes troubleshooting system faults, carrying out preventive maintenance, and ensuring all equipment operates safely and efficiently. The candidate will coordinate with supervisors and project teams to complete work on time while maintaining quality and safety standards.</p><br><p>Requirements:</p><ul><li><p>Minimum 2 years of UAE experience in the installation and maintenance of firefighting systems</p></li><li><p>Experience with fire pumps, sprinkler systems, hose reels, hydrants, and related firefighting equipment</p></li><li><p>Knowledge of UAE Civil Defence requirements and safety standards</p></li><li><p>Ability to read technical drawings and troubleshoot firefighting systems</p></li><li><p>Good communication skills and ability to work independently or as part of a team</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Salary & Benefits</p><ul><li><p>Competitive salary (based on experience and qualifications)</p></li><li><p>Company-provided accommodation</p></li><li><p>Transportation</p></li><li><p>Employment visa</p></li><li><p>Medical insurance</p></li><li><p>Annual leave as per UAE Labour Law</p></li></ul>

<ul><li><p>Prepare and verify billing and invoicing for ongoing projects. · Perform accurate quantity take-offs using PlanSwift and other estimation tools. · Handle post-contract estimation and cost analysis activities. · Prepare and submit variation claims with supporting documentation. · Coordinate with project, procurement, and commercial teams to ensure cost control and compliance. · Review project drawings, BOQs, and specifications to ensure accuracy in estimations. · Support management with financial and progress reports.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Mechanical / Electrical Engineering (mandatory). · 5–8 years of UAE experience in estimation, billing, and post-contract activities with a contracting company. · Proficient in PlanSwift, AutoCAD, and MS Excel for quantity take-off and cost estimation. · Strong knowledge of MEP systems, BOQ preparation, and variation claims. · Excellent coordination, analytical, and documentation skills</p></li></ul>

<ul><li><p>Prepare accurate MEP Quantity Take-Offs from tender drawings and specifications. · Perform quantity measurements using PlanSwift software. · Assist in the preparation of BOQs, cost estimates, and tender submissions. · Review tender documents, drawings, and project specifications. · Coordinate with the Estimation and Engineering teams during bid preparation. · Ensure accuracy and timely completion of quantity take-offs. · Maintain proper records of estimates, quantity calculations, and tender documents.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering or Electrical Engineering (Mandatory) · Minimum 1 year of UAE experience as an MEP Quantity Surveyor – Pre Contract (Mandatory) · Hands-on experience in Quantity Take-Off using PlanSwift software (Mandatory) · Good understanding of MEP systems, construction drawings, and tender documentation. · Strong analytical, communication, and organizational skills. · Immediate joiners will have an added advantage.</p></li></ul>

<ul><li>Conduct detailed cost analysis and estimation for civil engineering projects, ensuring accuracy and compliance with industry standards.</li><li>Prepare and manage tender documents, including bills of quantities, to facilitate the bidding process for contractors.</li><li>Monitor project progress and financial performance, identifying any deviations from budget and proposing corrective measures.</li><li>Engage in value engineering practices, assessing alternative construction methods and materials to optimize project costs without compromising quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Quantity Surveying, Civil Engineering, or a related field from a recognized institution.</li><li>Professional qualifications such as RICS, CIOB, or similar certifications that demonstrate expertise in quantity surveying.</li><li>A minimum of 3-5 years of relevant work experience within the civil engineering sector, with a proven track record on large-scale projects.</li><li>Preference for candidates with experience in international projects, particularly in regions with complex regulatory environments.</li></ul>

<ul><li>Diagnose and repair plumbing issues, including leaks, blockages, and faulty fixtures, ensuring minimal disruption to clients' daily routines.</li><li>Install and maintain a variety of plumbing systems, from residential to commercial setups, following local codes and regulations.</li><li>Conduct routine inspections and preventative maintenance on plumbing systems, identifying potential problems before they escalate.</li><li>Utilize specialized tools and technologies, such as video inspection equipment, to accurately assess plumbing conditions and provide effective solutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; completion of a vocational training program in plumbing is highly preferred.</li><li>Valid plumbing license or certification, demonstrating compliance with local regulations and standards.</li><li>At least 3-5 years of hands-on plumbing experience in residential or commercial settings is essential.</li><li>Experience with specialized plumbing systems like gas lines, irrigation, or water treatment systems is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Abbott</b></p><br><br><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><br><br><br><p><b>Working at Abbott</b></p><br><br><p>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Career development with an international company where you can grow the career you dream of .</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p><br><br><br><p><b>Regional Omnichannel Marketing Manager, EMEA</b></p><br><br><p>This position works out of our UAE location in the Abbott Rapid Diagnostics – Infectious Diseases.</p><br><br><br><p><b>About Abbott Rapid Diagnostics Division</b></p><br><br><p>We are the world leader in Rapid Diagnostics at the point of care. Working with us, you'll tackle a wide array of problems including some of the world's greatest healthcare challenges, while experiencing a myriad of cultures, geographies, and technologies.</p><br><br><p>The Omnichannel Marketing Manager, EMEA is responsible for defining and driving the regional digital and omnichannel customer engagement strategy for the Rapid Diagnostics Infectious Disease portfolios, with a primary focus on Respiratory and HIV.</p><br><br><br><p>This role partners closely with regional and country marketing teams to translate strategy into market‑ready, compliant, and scalable execution, enabling consistent, effective, and data‑driven customer engagement across the EMEA region.</p><br><br><br><p>A critical component of the role is leading the evolution from 1:1 closed‑loop marketing initiatives to a fully orchestrated omnichannel engagement model, including customer persona development, journey design, targeting strategy, and performance analytics, to continuously optimize customer experience and commercial outcomes.</p><br><br><br><p><b>What you'll do-</b></p><br><br><br><p><b>1. Omnichannel Strategy Leadership</b></p><br><br><ul><li><p>Develop and own the EMEA digital and omnichannel marketing strategy for Respiratory and HIV rapid diagnostics, aligned with regional and global business objectives.</p><br><br></li><li><p>Define strategic priorities across digital and physical channels based on franchise communication objectives, customer needs, and engagement opportunities.</p><br><br></li><li><p>Ensure strategies are scalable across diverse market maturities, adaptable to local needs, and compliant with regional and local regulatory requirements, including data privacy standards.</p><br><br></li></ul><br><br><p><b>2. Market Enablement &amp; Execution Support</b></p><br><br><ul><li><p>Partner with regional and country marketing teams to translate regional strategy into local omnichannel execution plans, toolkits, and integrated campaigns.</p><br><br></li><li><p>Act as a strategic advisor to markets, providing guidance on campaign design, channel mix, sequencing, and optimization.</p><br><br></li><li><p>Drive adoption of digital and omnichannel best practices, ensuring consistency and quality of customer experience across EMEA markets.</p><br><br></li></ul><br><p><b>3. Closed‑Loop Marketing &amp; Persona‑Based Targeting</b></p><br><br><ul><li><p>Lead the creation, governance, and ongoing refinement of customer personas (e.g., physicians, nurses, lab managers, decision makers) across Respiratory and HIV segments.</p><br><br></li><li><p>Define end‑to‑end customer journeys and touchpoint strategies aligned with persona needs, behaviors, and clinical contexts.</p><br><br></li><li><p>Design and implement closed‑loop marketing frameworks, leveraging digital engagement data and campaign insights to refine targeting, messaging, and activation.</p><br><br></li><li><p>Partner closely with commercial excellence, sales, and regional marketing teams to align segmentation, targeting, and field engagement models.</p><br><br></li></ul><br><p><b>4. Digital Channel &amp; Campaign Management</b></p><br><br><ul><li><p>Guide the effective use of multiple digital channels such as; email marketing, web and landing pages, paid and organic digital media, social media marketing</p><br><br></li><li><p>Ensure campaigns are coordinated across channels, sequenced appropriately, and aligned with the overall customer journey.</p><br><br></li><li><p>Support markets in running integrated multi‑channel campaigns rather than isolated digital tactics.</p><br><br></li></ul><br><p><b>5. Analytics, Insights &amp; Optimization</b></p><br><br><ul><li><p>Define KPIs and success metrics for omni‑channel and digital initiatives across the region.</p><br><br></li><li><p>Build and maintain performance dashboards to track campaign effectiveness, engagement quality, and ROI.</p><br><br></li><li><p>Translate data into actionable insights to continuously optimize strategy, targeting, content, and channel mix.</p><br><br></li><li><p>Foster a culture of test‑and‑learn, using insights to drive continuous improvement.</p><br><br></li></ul><br><p><b>6. Stakeholder Collaboration</b></p><br><br><ul><li><p>Work cross‑functionally with regional marketing, sales, medical, commercial excellence, global marketing, global IT, and compliance teams.</p><br><br></li><li><p>Support change management and capability building in markets as digital maturity evolves.</p><br><br></li></ul><br><p><b>Required Qualifications &amp; Experience:</b></p><br><br><ul><li><p>Bachelor’s degree in Marketing, Business, Life Sciences, or related field (Master’s degree preferred).</p><br><br></li><li><p>5+ years of experience in digital marketing, or multi‑channel marketing, preferably within healthcare, diagnostics, medical devices, or pharmaceuticals.</p><br><br></li><li><p>Proven experience developing and executing regional multi‑channel strategies across diverse and complex geographies.</p><br><br></li><li><p>Strong understanding of:</p><br><br><ul><li><p>Digital marketing landscape across EMEA</p><br><br></li><li><p>Direct to Consumer digital marketing</p><br><br></li><li><p>HCP customer journeys and touchpoints</p><br><br></li><li><p>Persona development and segmentation</p><br><br></li><li><p>Multi‑channel campaign orchestration</p><br><br></li><li><p>Closed‑loop marketing principles and execution</p><br><br></li></ul></li><li><p>Hands‑on experience with CRM systems, marketing automation platforms, and analytics tools.</p><br><br></li><li><p>Experience working with and influencing local markets without direct authority.</p><br><br></li></ul><br><p><b>Skills:</b></p><br><br><ul><li><p>Strategic and analytical mindset with strong execution focus</p><br><br></li><li><p>Deep understanding of digital and multi‑channel best practices</p><br><br></li><li><p>Strong stakeholder management and collaboration skills</p><br><br></li><li><p>Ability to translate complexity into clear, actionable guidance</p><br><br></li><li><p>Comfort working in a matrixed, regional environment</p><br><br></li><li><p>High level of learning agility and adaptability</p><br><br></li></ul><br><br><p>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.</p><br><br><br><p>Connect with us at&nbsp;www.abbott.com, on Facebook at&nbsp;www.facebook.com/Abbott&nbsp;and on Twitter @AbbottNews and @AbbottGlobal.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>

<p>The HR & Administration Manager – Site Operations is responsible for leading and managing the full spectrum of Human Resources, Administration, Learning & Development (L&D), and Site Workforce Management functions for Amenav Construction's project site. The role is instrumental in developing a high-performing, compliant, and people-focused organization by implementing strategic HR initiatives, strengthening administrative operations, and ensuring effective workforce planning and management across the project lifecycle. The position serves as a strategic business partner to Project Management and Head Office, ensuring that site manpower resources, employee welfare, compliance, operational efficiency, and organizational capability support the successful delivery of EPC projects while maintaining the highest standards of governance, safety, and regulatory compliance. Key Responsibilities 1. Human Resources Management • Develop and implement HR strategies, policies, and procedures aligned with project and corporate objectives. • Lead end-to-end recruitment, selection, onboarding, mobilization, transfer, and demobilization of project personnel. • Prepare workforce plans and manpower forecasts in coordination with project management and department heads. • Design, implement, and manage performance management systems including KPIs, annual appraisals, probation reviews, and performance improvement plans. • Drive employee engagement, retention initiatives, and organizational culture programs. • Manage employee relations, disciplinary actions, grievances, investigations, and conflict resolution in accordance with company policies and UAE Labour Law. • Maintain accurate HR records, employee files, and personnel documentation. • Ensure compliance with UAE Labour Law, project contractual requirements, ADNOC regulations, and internal company policies. 2. Site Workforce Management • Lead and manage the overall HR and administration functions for all site-based employees, subcontractor coordination (where applicable), and project support staff. • Coordinate manpower mobilization and demobilization in accordance with project schedules and client requirements. • Monitor daily manpower deployment, attendance, leave planning, absenteeism, overtime, and workforce productivity. • Coordinate with Project Managers, Construction Managers, and department heads to ensure timely availability of skilled manpower. • Oversee workforce accommodation, transportation, catering, welfare facilities, and employee well-being to ensure compliance with company standards and client requirements. • Manage workforce documentation including employment contracts, site access passes, medical fitness records, certifications, trade licenses, and competency records. • Ensure smooth coordination of employee rotations, vacations, emergency replacements, and workforce continuity. • Support workforce localization initiatives and compliance with client and regulatory manpower requirements. • Conduct regular site visits to monitor employee welfare, working conditions, and compliance with company policies. • Develop workforce contingency plans to minimize operational disruptions resulting from manpower shortages or project changes. 3. Learning & Development (L&D) • Develop and implement a structured Learning & Development strategy supporting organizational growth and operational excellence. • Conduct competency assessments and identify organizational skill gaps. • Design and coordinate technical, leadership, compliance, safety, and soft skills training programs. • Develop structured induction and onboarding programs for new employees. • Coordinate internal and external training providers and certification programs. • Promote knowledge sharing, succession planning, and continuous professional development. • Evaluate training effectiveness using measurable performance indicators and return-on-investment (ROI) analysis. 4. Organizational Development & Governance • Develop and maintain HR policies, Standard Operating Procedures (SOPs), employee handbook, and governance frameworks. • Support organizational restructuring, manpower optimization, role clarification, and reporting structures. • Drive organizational change initiatives that promote accountability, operational excellence, and continuous improvement. • Support succession planning, talent management, and leadership development initiatives. • Ensure implementation and compliance with corporate governance standards across project operations. 5. Administration & Site Operations • Manage all administrative activities supporting project execution and daily site operations. • Oversee office administration, site facilities, camps, accommodation, transportation, housekeeping, catering, and related support services. • Ensure efficient document management, records control, and internal communication systems. • Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors. • Supervise PRO activities including visa processing, Emirates ID, labour cards, work permits, government approvals, and immigration compliance. • Manage office assets, service contracts, vendor coordination, and administrative budgets. • Maintain operational efficiency across all administrative processes while ensuring compliance with company standards. 6. Compensation, Payroll & Employee Benefits • Manage payroll preparation, attendance validation, overtime verification, and employee benefits administration. • Ensure timely and accurate salary processing in compliance with UAE regulations and company policies. • Maintain payroll records and employee master data. • Support salary benchmarking and development of competitive compensation and benefits structures. • Monitor payroll compliance, statutory reporting, and audit requirements. 7. Compliance, Audit & Risk Management • Ensure compliance with UAE Labour Law, immigration regulations, ADNOC requirements, ISO standards, and contractual obligations. • Support internal and external audits related to HR, administration, and workforce management. • Identify HR and operational risks and implement mitigation strategies. • Maintain confidentiality of employee information and sensitive organizational data. 8. Performance Monitoring & Reporting • Establish and monitor HR, Administration, and Workforce Management KPIs. • Prepare periodic reports covering manpower statistics, recruitment, turnover, absenteeism, training, payroll, employee engagement, and compliance. • Analyse workforce data and provide recommendations to improve productivity and organizational performance. • Drive continuous improvement initiatives to enhance operational efficiency and employee experience.</p><p>• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline. • Minimum 8–10 years of progressive HR and Administration experience, including at least 5 years in a managerial position within EPC, Oil & Gas, Engineering, or Construction industries. • Proven experience managing large site-based workforces in EPC project environments. • Strong knowledge of UAE Labour Law, immigration regulations, ADNOC requirements, and workforce compliance. • Experience managing multi-site or multi-entity operations is highly desirable.</p>

<p>The HR & Administration Manager – Site Operations is responsible for leading and managing the full spectrum of Human Resources, Administration, Learning & Development (L&D), and Site Workforce Management functions for Amenav Construction's project site. The role is instrumental in developing a high-performing, compliant, and people-focused organization by implementing strategic HR initiatives, strengthening administrative operations, and ensuring effective workforce planning and management across the project lifecycle. The position serves as a strategic business partner to Project Management and Head Office, ensuring that site manpower resources, employee welfare, compliance, operational efficiency, and organizational capability support the successful delivery of EPC projects while maintaining the highest standards of governance, safety, and regulatory compliance. Key Responsibilities 1. Human Resources Management • Develop and implement HR strategies, policies, and procedures aligned with project and corporate objectives. • Lead end-to-end recruitment, selection, onboarding, mobilization, transfer, and demobilization of project personnel. • Prepare workforce plans and manpower forecasts in coordination with project management and department heads. • Design, implement, and manage performance management systems including KPIs, annual appraisals, probation reviews, and performance improvement plans. • Drive employee engagement, retention initiatives, and organizational culture programs. • Manage employee relations, disciplinary actions, grievances, investigations, and conflict resolution in accordance with company policies and UAE Labour Law. • Maintain accurate HR records, employee files, and personnel documentation. • Ensure compliance with UAE Labour Law, project contractual requirements, ADNOC regulations, and internal company policies. 2. Site Workforce Management • Lead and manage the overall HR and administration functions for all site-based employees, subcontractor coordination (where applicable), and project support staff. • Coordinate manpower mobilization and demobilization in accordance with project schedules and client requirements. • Monitor daily manpower deployment, attendance, leave planning, absenteeism, overtime, and workforce productivity. • Coordinate with Project Managers, Construction Managers, and department heads to ensure timely availability of skilled manpower. • Oversee workforce accommodation, transportation, catering, welfare facilities, and employee well-being to ensure compliance with company standards and client requirements. • Manage workforce documentation including employment contracts, site access passes, medical fitness records, certifications, trade licenses, and competency records. • Ensure smooth coordination of employee rotations, vacations, emergency replacements, and workforce continuity. • Support workforce localization initiatives and compliance with client and regulatory manpower requirements. • Conduct regular site visits to monitor employee welfare, working conditions, and compliance with company policies. • Develop workforce contingency plans to minimize operational disruptions resulting from manpower shortages or project changes. 3. Learning & Development (L&D) • Develop and implement a structured Learning & Development strategy supporting organizational growth and operational excellence. • Conduct competency assessments and identify organizational skill gaps. • Design and coordinate technical, leadership, compliance, safety, and soft skills training programs. • Develop structured induction and onboarding programs for new employees. • Coordinate internal and external training providers and certification programs. • Promote knowledge sharing, succession planning, and continuous professional development. • Evaluate training effectiveness using measurable performance indicators and return-on-investment (ROI) analysis. 4. Organizational Development & Governance • Develop and maintain HR policies, Standard Operating Procedures (SOPs), employee handbook, and governance frameworks. • Support organizational restructuring, manpower optimization, role clarification, and reporting structures. • Drive organizational change initiatives that promote accountability, operational excellence, and continuous improvement. • Support succession planning, talent management, and leadership development initiatives. • Ensure implementation and compliance with corporate governance standards across project operations. 5. Administration & Site Operations • Manage all administrative activities supporting project execution and daily site operations. • Oversee office administration, site facilities, camps, accommodation, transportation, housekeeping, catering, and related support services. • Ensure efficient document management, records control, and internal communication systems. • Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors. • Supervise PRO activities including visa processing, Emirates ID, labour cards, work permits, government approvals, and immigration compliance. • Manage office assets, service contracts, vendor coordination, and administrative budgets. • Maintain operational efficiency across all administrative processes while ensuring compliance with company standards. 6. Compensation, Payroll & Employee Benefits • Manage payroll preparation, attendance validation, overtime verification, and employee benefits administration. • Ensure timely and accurate salary processing in compliance with UAE regulations and company policies. • Maintain payroll records and employee master data. • Support salary benchmarking and development of competitive compensation and benefits structures. • Monitor payroll compliance, statutory reporting, and audit requirements. 7. Compliance, Audit & Risk Management • Ensure compliance with UAE Labour Law, immigration regulations, ADNOC requirements, ISO standards, and contractual obligations. • Support internal and external audits related to HR, administration, and workforce management. • Identify HR and operational risks and implement mitigation strategies. • Maintain confidentiality of employee information and sensitive organizational data. 8. Performance Monitoring & Reporting • Establish and monitor HR, Administration, and Workforce Management KPIs. • Prepare periodic reports covering manpower statistics, recruitment, turnover, absenteeism, training, payroll, employee engagement, and compliance. • Analyse workforce data and provide recommendations to improve productivity and organizational performance. • Drive continuous improvement initiatives to enhance operational efficiency and employee experience.</p><p>• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline. • Minimum 8–10 years of progressive HR and Administration experience, including at least 5 years in a managerial position within EPC, Oil & Gas, Engineering, or Construction industries. • Proven experience managing large site-based workforces in EPC project environments. • Strong knowledge of UAE Labour Law, immigration regulations, ADNOC requirements, and workforce compliance. • Experience managing multi-site or multi-entity operations is highly desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>The Academy Compliance &amp; Quality Manager holds the GCAA-accepted Nominated Post Holder position for Compliance Monitoring at Air Arabia Academy. The role owns the design, implementation, and continuous improvement of the Academy's Compliance Monitoring System (CMS) across every approved activity of the Academy — the Approved Training Organisation (MPL and CPL pilot training), the Flight Dispatch Training Organisation, English Language Proficiency (ELP) Assessment, CAR 147 engineering training, the Examination Centre, and FSTD operations.<br>The role provides independent assurance to the Accountable Manager that the Academy, its nominated post holders, and its internal and contracted service providers are operating in compliance with GCAA requirements and Academy policies and procedures, and acts as the Academy's principal point of contact with the GCAA on compliance and approval matters.</p><br><br><b>Key Result Responsibilities</b> <br><p>Regulatory Reporting &amp; Post Holder Oversight</p><br><br><ul><li>Reports findings, remarks, and non-compliances directly to the Accountable Manager, in line with UAE GCAA regulations and Academy standards and procedures.</li><li>Ensures all post holders' duties and responsibilities comply with regulatory requirements, confirming that the standards required by the GCAA and Academy policies are being carried out properly, under the Accountable Manager's supervision.</li></ul><p>Compliance Monitoring System (CMS)</p><br><br><ul><li>Develops and implements the Compliance Monitoring System (CMS) effectively across all Academy activities.</li><li>Assures that the CMS is appropriately implemented, maintained, and continuously reviewed and improved.</li><li>Stays up to date with regulatory changes and ensures the Academy adapts to those changes accordingly.</li><li>Coordinates management Compliance Monitoring review meetings and follows up to review audit results, emphasising areas of improvement and where corrective actions are necessary within the relevant departments.</li></ul><p>Audit&nbsp;Management</p><br><br><ul><li>Manages the full audit cycle — planning, scheduling, implementing, auditing, and reviewing — across all Academy functions.</li><li>Manages and conducts internal and external audits and inspections as required.</li><li>Performs an objective compliance review of corrective actions, their execution, and completion, to confirm whether each action is effective or compromises another aspect of the department or function.</li><li>Conducts a pre-audit with all prospective contracted service providers proposed for extension of the CMS, to confirm requirements are met before continuing to work with them.</li><li>Trains internal auditors, where required, in accordance with the Academy's auditor training programme.</li></ul><br><b>.</b> <br><p>Multi-Discipline Compliance Oversight</p><br><br><p>Handles and monitors compliance standards and the provision of services across all Academy activities, including:</p><br><br><ul><li>Approved Training Organisation (ATO) pilot training — MPL and CPL programmes.</li><li>Flight Dispatch Training Organisation.</li><li>English Language Proficiency (ELP) Assessment.</li><li>Examination Centre operations.</li><li>Flight Simulator Training Devices (FSTD) operations.</li><li>CAR 147 engineering type training.</li><li>Any other approved training or activity of the Academy, whether delivered internally or through contracted external providers.</li><li>Delegates the assessment of flight standards and instructor competency, as described in the relevant operations manual, to the appropriate training department team members, ensuring they report back certifying compliance with regulations and correct documentation and training.</li></ul><p>Approvals &amp; GCAA Liaison</p><br><br><ul><li>Processes requests for approval of ATO certifications, nominated post holders, and staff approvals and authorisations, providing the GCAA with the correct documentation to ensure instructors and examiners are approved and authorised.</li><li>Informs and notifies the GCAA of any major changes to ATO-approved activities, including management of change, risk assessment, and an adequate action plan, in line with the SMS and compliance procedures.</li><li>Informs and notifies the GCAA of any changes affecting FSTD qualifications, including any modification regardless of impact, de-activation or relocation of a device, or major device failures.</li><li>Liaises with regulatory authorities to respond to queries or concerns.</li><li>Monitors and maintains all Academy approvals, including those under the responsibility of nominated post holders, and keeps an updated record.</li></ul><p>Process, Records &amp; Documentation</p><br><br><ul><li>Works and coordinates with heads of department to develop and update the Academy's processes and procedures.</li><li>Ensures all records concerning approvals are segregated and readily available for internal and external audits.</li><li>Confirms that only current approval documentation is available on the T3 documentation management system.</li><li>Secures and stores all CMS records — including non-compliances, audit reports, reviews, evaluations, and training provided — and ensures these are promptly accessible for inspection.</li></ul><br><b>Qualifications and Experience</b> <br><p><strong>Essential</strong></p><br><br><ul><li>Significant experience (typically 8+ years) in aviation training, quality assurance, or regulatory compliance, including prior experience in a quality, compliance, or post holder role within a GCAA (or equivalent regulator, e.g. EASA) approved training organisation.</li><li>Demonstrated experience as, or acting on behalf of, a Nominated Post Holder accepted by a civil aviation authority — familiarity with the accountability and reporting obligations this carries.</li><li>Strong working knowledge of the UAE GCAA Civil Aviation Regulations relevant to Approved Training Organisations (ATO), CAR 147 approved maintenance training organisations, FSTD qualification and oversight, and ELP assessment requirements (in line with ICAO Annex 1 language proficiency provisions).</li><li>Demonstrated experience designing, implementing, or managing a Compliance Monitoring System (CMS) and/or Safety Management System (SMS) in an aviation training or operational environment.</li><li>Experience planning and conducting internal and external/regulatory audits, including managing corrective action processes to closure.</li><li>Experience liaising directly with a civil aviation authority on approvals, notifications, and compliance matters.</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Background across more than one of the Academy's core disciplines (pilot ATO training, flight dispatch training, ELP assessment, CAR 147 engineering training, or FSTD operations).</li><li>Recognised quality management or auditor qualification (e.g. ISO 9001 lead auditor or equivalent).</li><li>Experience with electronic documentation management systems (e.g. T3 or equivalent) for approvals and controlled documentation.</li><li>A relevant aviation, engineering, or quality management degree or equivalent professional qualification.</li><li>Experience training or mentoring internal auditors.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>JOB OBJECTIVE&nbsp;</strong></span></p><br> <p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><span><strong>STRATEGIC&nbsp;</strong></span></span></p><br> <ul> <li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li> <li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li> <li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li> <li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li> <li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span> <ul> <li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements.&nbsp;</span></li> </ul> </li> </ul> <p><span><strong>FINANCIAL</strong></span></p><br> <ul> <li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li> <li><span>Coordinate with Learning &amp; Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li> <li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li> <li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li> </ul> <p><span><strong>&nbsp;S</strong><strong>takeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Closely coordinate with the Learning &amp; Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li> <li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li> <li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li> <li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li> <li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li> <li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li> <li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li> <li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li> <li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li> <li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li> <li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li> <li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li> <li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li> <li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li> <li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li> <li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li> <li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li> <li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li> <li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ol> <li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li> <li><span>Manpower Service Provider training areas</span></li> <li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li> </ol> <p><span><strong>KEY COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Technical </strong><strong>Competencies</strong></span></p><br> <ol> <li>Facilities Management knowledge within the hospitality or transport sector</li> <li>Understanding of high-level cleaning, waste management, pest control and soft services</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Creating and delivering training programmes and relevant materials and for Facilities staff</li> <li>Conducting inspections and identifying training gaps</li> <li>Ability to handle large cleaning equipment</li> <li>Risk assessment skills</li> <li>Proficiency in MS Office applications</li> <li>Fluency in spoken and written English</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Ability to utilize presentation tools, computer systems, and software applications</li> <li>Strong planning, presentation, time management, and project management skills</li> </ol> <p><span><strong>Behavioural Competencies</strong></span></p><br> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br> <p><span>Certified Trainer certification&nbsp;</span></p><br> <p>&nbsp;<span>NEBOSH/ISOH certification&nbsp;</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>&nbsp;A minimum of 3 to 5 years’ experience in&nbsp; training within FM and Housekeeping sector.</span></p><br> <br> <p><span><strong>Skills / Training</strong></span></p><br> <p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span>&nbsp;</span></p><br> <p><span>Project management certification&nbsp;</span></p><br> <br> </div>