Data Entry Jobs in UAE
8230 Jobs Found
Role: Financial Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Financial Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Financial Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Financial Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Financial Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<p>We are seeking an experienced Legal Secretary to join the Abu Dhabi office of a leading international law firm.
This is an excellent opportunity to provide high-level legal and administrative support to senior legal professionals within a fast-paced, transactional practice. The successful candidate will be responsible for delivering exceptional secretarial support, managing complex billing processes, producing high-quality legal documentation and ensuring the smooth day-to-day operation of a busy legal team.
Responsibilities:
1. Provide comprehensive legal secretarial and administrative support to senior lawyers.
2. Manage busy and ever-changing diaries, meetings, conference calls and domestic and international travel arrangements.
3. Draft, amend, format and proofread legal documents, correspondence, reports and presentations to a high standard.
4. Coordinate client onboarding, conflict checks, matter openings and matter closures.
5. Manage complex legal billing, including time entry, pre-bill reviews, narrative amendments and coordination with the Finance team.
6. Organise client meetings, prepare meeting materials and assist with event coordination where required.
7. Maintain electronic and physical filing systems, legal records and document management processes.
8. Coordinate document production, courier services and other administrative support with internal business services teams.
9. Maintain client information and handle confidential matters with the highest level of professionalism and discretion.
10. Provide proactive support across the legal team and assist with additional administrative responsibilities as required.</p><p>1. At least 3-5 years' experience as a Legal Secretary within an international or reputable law firm.
2. Experience supporting senior lawyers in a busy legal practice.
3. Previous exposure to corporate, finance, transactional or other commercial practice areas would be advantageous.
4. Strong experience managing complex legal billing, including time recording, pre-bill reviews and billing coordination.
5. Excellent legal document production, formatting and proofreading skills.
6. Experience using legal applications and document management systems such as iManage, Elite 3E, Aderant, Intapp, Chrome River or similar.
7. Advanced Microsoft Office skills, particularly Word, Outlook, Excel and PowerPoint.
8. Excellent organisational, communication and client service skills, with the ability to manage multiple priorities and deadlines.
9. Professional, proactive and highly organised, with exceptional attention to detail and the ability to maintain strict confidentiality.
#MENARecruitStrength #LegalSecretary #LegalPA #InternationalLawFirm #LegalSupport #AbuDhabiJobs #LegalCareers #LawFirmJobs #UAEJobs #ProfessionalServices</p>
<p>We are seeking an experienced Legal Secretary to join the Abu Dhabi office of a leading international law firm.
This is an excellent opportunity to provide high-level legal and administrative support to senior legal professionals within a fast-paced, transactional practice. The successful candidate will be responsible for delivering exceptional secretarial support, managing complex billing processes, producing high-quality legal documentation and ensuring the smooth day-to-day operation of a busy legal team.
Responsibilities:
1. Provide comprehensive legal secretarial and administrative support to senior lawyers.
2. Manage busy and ever-changing diaries, meetings, conference calls and domestic and international travel arrangements.
3. Draft, amend, format and proofread legal documents, correspondence, reports and presentations to a high standard.
4. Coordinate client onboarding, conflict checks, matter openings and matter closures.
5. Manage complex legal billing, including time entry, pre-bill reviews, narrative amendments and coordination with the Finance team.
6. Organise client meetings, prepare meeting materials and assist with event coordination where required.
7. Maintain electronic and physical filing systems, legal records and document management processes.
8. Coordinate document production, courier services and other administrative support with internal business services teams.
9. Maintain client information and handle confidential matters with the highest level of professionalism and discretion.
10. Provide proactive support across the legal team and assist with additional administrative responsibilities as required.</p><p>1. At least 3-5 years' experience as a Legal Secretary within an international or reputable law firm.
2. Experience supporting senior lawyers in a busy legal practice.
3. Previous exposure to corporate, finance, transactional or other commercial practice areas would be advantageous.
4. Strong experience managing complex legal billing, including time recording, pre-bill reviews and billing coordination.
5. Excellent legal document production, formatting and proofreading skills.
6. Experience using legal applications and document management systems such as iManage, Elite 3E, Aderant, Intapp, Chrome River or similar.
7. Advanced Microsoft Office skills, particularly Word, Outlook, Excel and PowerPoint.
8. Excellent organisational, communication and client service skills, with the ability to manage multiple priorities and deadlines.
9. Professional, proactive and highly organised, with exceptional attention to detail and the ability to maintain strict confidentiality.
#MENARecruitStrength #LegalSecretary #LegalPA #InternationalLawFirm #LegalSupport #AbuDhabiJobs #LegalCareers #LawFirmJobs #UAEJobs #ProfessionalServices</p>
<ul><li><p><strong>Career Level:</strong> Senior</p></li><li><p><strong>Location</strong>: Dubai, UAE</p></li><li><p><strong>Gender</strong>: FEMALE</p></li><li><p><strong>Experience</strong>: 4-10 years</p></li><li><p><strong>Monthly Salary</strong>: AED 5,000 to AED 7,000</p></li><li><p><strong>Offices</strong></p><p>a. Dubai- International City</p><p>b. Dubai - Deira</p><p>c. Sharjah - Al Majaz</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS</p><br></li></ul><p><strong>Intro</strong></p><p>We are looking for an organized and responsible Admin / Administrative Assistant to support daily office operations, HR coordination, basic accounting support, supply chain support and internal follow-ups.</p><br><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle daily administrative tasks, emails, records, and filing.</p></li><li><p>Assist management with schedules, reports, and follow-ups.</p></li><li><p>Monitor office supplies, petty cash, and general office requirements.</p></li><li><p>Coordinate with Sales, Operations, Warehouse, Suppliers, and Accounts when required.</p></li></ul><p><strong>B) HR Administration:</strong></p><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><p><strong>C) Accounting / Bookkeeping:</strong></p><ul><li><p>Support basic AP/AR, invoice entry, receipts, payment follow-ups, and bookkeeping.</p></li><li><p>Experience with Odoo, Zoho Books, and Zoho Inventory is an advantage.</p></li></ul><p><strong>D) Supply Chain:</strong></p><ul><li><p>Support basic supply chain tasks, including supplier follow-ups, shipment coordination, stock updates, and order status tracking.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience as a Senior Administrative Assistant, Office Administrator, or Office Coordinator is preferred.</p></li><li><p>Must be skilled and experienced in at least two of the following areas: Administrative Assistance, HR Administration, Accounting/Bookkeeping, or Supply Chain.</p></li><li><p>Strong written and verbal communication skills, with professional email drafting ability.</p></li><li><p>Proficient in MS Word, Excel, Outlook, and general office applications.</p></li><li><p>Experience with <strong>Zoho Books, Zoho Inventory, Zoho CRM, or Odoo</strong> is an advantage.</p></li><li><p>Highly organized, detail-oriented, and able to manage multiple administrative tasks with minimum supervision.</p></li><li><p>Proactive, reliable, and willing to learn new systems and procedures.</p><p><br></p></li></ol><p><strong>Additional Qualifying Advantages:</strong></p><ul><li><p>UAE driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p><p><br></p></li></ul><p><strong>How to Apply:</strong></p><ol type="1"><li><p>Visit our careers page</p></li><li><p>Select the relevant job opening</p></li><li><p>Complete the application form<br></p></li></ol><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Order Taker</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
<br>
<p><span><strong>About Us</strong></span></p><br><br>
<br>
<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
<br>
<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
<br>
<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
<br>
<p><span>As an <strong>Order Taker</strong>, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams. And assist guests with menu recommendations and maintain a friendly, professional attitude.</span></p><br><br>
<br>
<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
<br>
<ul>
<li><span>Receiving and processing guest orders accurately and efficiently through phone, in-person, or digital means.</span></li>
<li><span>Communicate orders to the kitchen, supply area, or other departments to ensure smooth operation.</span></li>
</ul>
<ul>
<li><span>Maintain a thorough understanding of all products and services to assist guests and make appropriate suggestions.</span></li>
<li><span>Process payments accurately and provide guests with receipts by suggesting additional or premium products to increase sales.</span></li>
</ul>
<br>
<p><span><strong>About You:</strong></span></p><br><br>
<br>
<ul>
<li><span>Excellent communication and listening skills to receive guest orders accurately.</span></li>
<li><span>Strong guest service skills with friendly attitude.</span></li>
<li><span>Attention to detail to ensure correct order entry and delivery.</span></li>
<li><span>Ability to multitask and work efficiently under pressure.</span></li>
<li><span>Basic computer and POS (Point of Sale) system knowledge.</span></li>
<li><span>1 – 2 years of bartending experience in a Hotel, Restaurant or Bar.</span></li>
<li><span>High School Diploma or Diploma in Hospitality Management is required.</span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Schweitzer Engineering Laboratories is hiring a Customer Services Representativeto support sales and marketing activities, coordinate orders and logistics, and provide exceptional customer support throughout the order journey. The ideal candidate must have an experience in sales administration, strong Excel and reporting skills, excellent communication abilities, and thrives in a multinational, fast-paced environment. We are looking for a values-driven, positive, and motivated professional who will strive to give the best service to our awesome customers. Join SEL and contribute to delivering innovative solutions that serve the global electric power industry.</span></p><br><p><b>As a Customer Service Representative, a typical day might include the following: </b> </p><br><ul><li><p>Provide world-class customer care to both internal and external customers.</p><br></li><li><p>Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications</p><br></li><li><p>Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers. </p><br></li><li><p>Complete and pass required customer service certifications.</p><br></li><li><p>Use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems</p><br></li></ul><p><b>This job might be for you if you have:</b></p><br><ul><li><p>A minimum 2 year of customer service experience </p><br></li><li><p>An Associate's degree or related business experience</p><br></li><li><p>Strong computer skills</p><br></li><li><p>The ability to learn concepts and technical details of products</p><br></li><li><p>The ability to work cooperatively in a team environment</p><br></li><li><p>The ability to travel up to 10%</p><br></li></ul><p><b>Location </b></p><br><p>Dubai - UAE</p><br><p><b>Why SEL? </b></p><br><p><b>Competitive pay. Superior benefits. Inspiring work. </b></p><br><p>We provide and take care of our employees with outstanding benefits, competitive pay, challenging work, and a rewarding career.</p><br><ul><li><p>Top tier medical, prescription, dental, vision, life, and accident insurance.</p><br></li><li><p>Varied leave plans like annual leaves, sick leaves, parental leaves etc. to maintain a healthy life balance</p><br></li><li><p>Developmental programs like tuition assistance, internships, skill development courses and engineering development programs (EDP). </p><br></li><li><p>Wellbeing benefits like free and confidential Employee Assistance Program (EAP) and reimbursable yearly gym membership</p><br></li><li><p>International Travel Medical and Security Assistance to assist our traveling employees and accompanying family members worldwide</p><br></li><li><p>Provident fund contribution</p><br></li></ul><p><b>Pay Range Data</b></p><br><p>We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills.</p><br><p><b>Communication with Applicants </b></p><br><p>We communicate with all applicants. If you do not receive a response about your application, please check your <span><span>SPAM filter or</span></span> reach out to us at careers@selinc.com. </p><br><p>SEL is an Equal Opportunity Employer: Vets/Disabled.</p><br>&nbsp </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Order Taker</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
<br>
<p><span><strong>About Us</strong></span></p><br><br>
<br>
<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
<br>
<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
<br>
<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
<br>
<p><span>As an <strong>Order Taker</strong>, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams. And assist guests with menu recommendations and maintain a friendly, professional attitude.</span></p><br><br>
<br>
<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
<br>
<ul>
<li><span>Receiving and processing guest orders accurately and efficiently through phone, in-person, or digital means.</span></li>
<li><span>Communicate orders to the kitchen, supply area, or other departments to ensure smooth operation.</span></li>
</ul>
<ul>
<li><span>Maintain a thorough understanding of all products and services to assist guests and make appropriate suggestions.</span></li>
<li><span>Process payments accurately and provide guests with receipts by suggesting additional or premium products to increase sales.</span></li>
</ul>
<br>
<p><span><strong>About You:</strong></span></p><br><br>
<br>
<ul>
<li><span>Excellent communication and listening skills to receive guest orders accurately.</span></li>
<li><span>Strong guest service skills with friendly attitude.</span></li>
<li><span>Attention to detail to ensure correct order entry and delivery.</span></li>
<li><span>Ability to multitask and work efficiently under pressure.</span></li>
<li><span>Basic computer and POS (Point of Sale) system knowledge.</span></li>
<li><span>1 – 2 years of bartending experience in a Hotel, Restaurant or Bar.</span></li>
<li><span>High School Diploma or Diploma in Hospitality Management is required.</span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an innovative and hands-on AI Engineer to lead the design, development, and deployment of artificial intelligence solutions across our group of companies. This role will focus on integrating AI into business operations, automating workflows, improving productivity, and developing intelligent systems that support executive decision-making.</p><p>The successful candidate will work closely with business leaders, operations, finance, compliance, and technology teams to identify opportunities where AI can create measurable business value. </p><p>Key Responsibilities</p><p>AI Solutions Development</p><ul><li>Design, develop, and deploy AI-powered applications and internal tools.</li><li>Build AI assistants, copilots, and intelligent business automation solutions.</li><li>Develop Retrieval-Augmented Generation (RAG) systems using internal company knowledge.</li><li>Integrate Large Language Models (OpenAI, Claude, Gemini, or similar) into business processes.</li></ul><p>Workflow Automation</p><ul><li>Automate repetitive operational tasks using AI and workflow platforms.</li><li>Build end-to-end business automations using APIs and integration platforms.</li><li>Optimize internal workflows to improve efficiency across departments.</li></ul><p>AI Integration</p><ul><li>Integrate AI capabilities with:</li><li>Microsoft 365</li><li>SharePoint</li><li>CRM platforms</li><li>ERP systems</li><li>Internal databases</li><li>Cloud applications</li><li>Develop secure API integrations between enterprise systems.</li></ul><p>AI Agents & Intelligent Systems</p><ul><li>Build autonomous AI agents capable of performing business tasks.</li><li>Develop conversational AI assistants for employees.</li><li>Implement multi-agent workflows where appropriate.</li><li>Continuously improve AI performance through testing and optimization.</li></ul><p>Data & Knowledge Management</p><ul><li>Design knowledge bases for AI-powered search and document retrieval.</li><li>Build semantic search capabilities using vector databases.</li><li>Structure company documentation for AI accessibility.</li></ul><p>Innovation & Research</p><ul><li>Stay updated with emerging AI technologies and industry trends.</li><li>Evaluate new AI tools and recommend practical business applications.</li><li>Prototype innovative solutions that improve productivity and decision-making.</li></ul><p>Security & Governance</p><ul><li>Ensure AI implementations comply with data privacy and security requirements.</li><li>Establish AI governance standards and responsible AI practices.</li><li>Monitor AI systems for reliability, accuracy, and performance.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.</li><li>Experience in software engineering or AI development.</li><li>Strong proficiency in Python.</li><li>Experience working with REST APIs and cloud platforms.</li><li>Experience deploying AI applications into production environments.</li></ul><p><br></p><p>Technical Skills</p><p>Required</p><ul><li>Python</li><li>OpenAI API</li><li>Anthropic Claude API</li><li>Google Gemini API</li><li>Prompt Engineering</li><li>LangChain or LlamaIndex</li><li>Vector Databases (Pinecone, ChromaDB, FAISS, Weaviate, or similar)</li><li>SQL</li><li>Git</li><li>Docker</li></ul><p>Preferred</p><ul><li>Microsoft Azure AI Services</li><li>AWS AI Services</li><li>Microsoft Copilot Studio</li><li>Power Automate</li><li>SharePoint integration</li><li>Microsoft Graph API</li><li>n8n</li><li>Make (Integromat)</li><li>Zapier</li><li>OCR and Document AI</li><li>Computer Vision</li><li>Speech-to-Text and Text-to-Speech technologies</li></ul><p><br></p><p>Preferred Experience</p><p>Experience developing solutions such as:</p><ul><li>AI chatbots</li><li>Enterprise knowledge assistants</li><li>Document processing automation</li><li>Contract and invoice analysis</li><li>Executive AI assistants</li><li>AI-powered reporting dashboards</li><li>Business intelligence automation</li><li>Workflow automation</li><li>Multi-agent AI systems</li></ul><p><br></p><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills</li><li>Excellent communication abilities</li><li>Business-minded approach to technology</li><li>Ability to work independently</li><li>Curiosity and continuous learning mindset</li><li>Strong attention to detail</li><li>Ability to translate business requirements into AI solutions</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Strategic Responsibilities</p><ul><li><p>Contribute to the development and execution of the Human Resources strategy, ensuring alignment with the Company’s strategic objectives and business priorities.</p></li><li><p>Partner with business leaders to provide strategic HR advice on organizational effectiveness, workforce planning, employee engagement, and organizational development.</p></li><li><p>Develop, review, and implement HR policies, procedures, frameworks, and governance standards in line with regulatory requirements and industry best practices.</p></li><li><p>Drive continuous improvement initiatives to enhance HR service delivery, employee experience, and operational efficiency.</p></li></ul><p>B. HR Operations & Oracle HCM Management</p><ul><li><p>Manage the end-to-end employee cycle through Oracle HCM Cloud, including employee data management, appointments, transfers, leave administration, organizational assignments, and separation processes.</p></li><li><p>Ensure the accuracy, integrity, and confidentiality of employee information maintained within Oracle HCM Cloud.</p></li><li><p>Administer and monitor Oracle HCM workflows, approvals, role-based security, and system controls to ensure timely processing of HR transactions.</p></li><li><p>Coordinate Oracle HCM system enhancements, quarterly releases, configuration changes, user acceptance testing (UAT), and implementation of new HR functionalities.</p></li><li><p>Collaborate with Information Technology and system vendors to resolve Oracle HCM issues, improve system performance, and optimize HR processes.</p></li><li><p>Lead digital HR initiatives by identifying opportunities for automation, workflow optimization, and continuous improvement using Oracle HCM capabilities.</p></li><li><p>Ensure compliance with data governance standards, audit requirements, and information security controls relating to Oracle HCM.</p></li></ul><p>C. Employee Relations</p><ul><li><p>Manage employee relations matters, including grievances, disciplinary actions, investigations, conflict resolution, and employee counselling.</p></li><li><p>Promote a positive employee relations climate through effective communication, engagement, and conflict management.</p></li><li><p>Ensure employee matters are handled consistently, fairly, and in accordance with Company policies and applicable legislation.</p></li></ul><p>D. Performance Management & Learning</p><ul><li><p>Manage the annual performance management cycle and ensure consistent implementation across the organization.</p></li><li><p>Provide guidance to managers on performance reviews, development planning, and performance improvement initiatives.</p></li><li><p>Coordinate learning and development activities based on organizational capability requirements.</p></li><li><p>Support leadership development, succession planning, and talent management initiatives.</p></li></ul><p>E. HR Analytics & Reporting</p><ul><li><p>Develop HR dashboards and management reports using Oracle HCM Analytics</p></li><li><p>Monitor workforce metrics including headcount, turnover, absenteeism, performance, employee demographics, and HR service levels.</p></li><li><p>Provide analytical insights and recommendations to support workforce planning and strategic decision-making.</p></li></ul><p>F. Governance, Risk & Compliance</p><ul><li><p>Ensure compliance with applicable labour laws, regulatory requirements, internal policies, and corporate governance standards.</p></li><li><p>Maintain accurate HR documentation and support internal and external audit activities.</p></li><li><p>Identify and mitigate HR operational risks through appropriate controls and compliance monitoring.</p></li><li><p>Safeguard the confidentiality of employee information and ensure adherence to data privacy requirements.</p></li></ul><p>G. People Management</p><ul><li><p>Lead, coach, and develop HR team members to achieve departmental objectives.</p></li><li><p>Allocate work, monitor performance, and provide ongoing coaching and feedback.</p></li><li><p>Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.</p></li><li><p>Identify capability gaps and implement development plans to enhance team performance.</p></li></ul><p>H. Stakeholder Management</p><ul><li><p>Build effective relationships with business leaders and provide proactive HR support across all business units.</p></li><li><p>Collaborate with Finance, Information Technology, Internal Audit, Risk, and other departments to ensure seamless HR service delivery.</p></li></ul><p>I. Continuous Improvement</p><ul><li><p>Lead initiatives to improve HR processes, systems, and service delivery through automation and best practices.</p></li><li><p>Promote innovation and digital transformation within the Human Resources function by maximizing the capabilities of Oracle HCM and related technologies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Proven experience in partnering with business leaders to drive HR strategy, workforce planning, employee engagement, and organizational development initiatives.</p></li><li><p>Strong hands-on expertise in <strong>Oracle HCM Cloud</strong>, including employee lifecycle management, workflow administration, system enhancements, reporting, and process automation.</p></li><li><p>Sound knowledge of employee relations, performance management, talent development, succession planning, and HR best practices.</p></li><li><p>Demonstrated ability to analyze HR data, develop dashboards, and provide workforce insights to support strategic decision-making and organizational effectiveness.</p></li><li><p>Strong understanding of HR governance, labor law compliance, audit requirements, risk management, and stakeholder management, with the ability to lead and develop high-performing HR teams.</p></li></ol><p></p></section>
Company Description Scent Arts is building one of the region’s leading fragrance and atmosphere design companies. Alongside our established B2B business, we are rapidly scaling our Shopify e-commerce brand and are looking for an experienced Performance Marketing Specialist who knows how to grow online sales profitably.<br>This is not an entry-level role. We are looking for someone with a proven track record of scaling Shopify or DTC brands using paid media, analytics, conversion optimization, and content strategy.<br>Role Description We are looking for an experienced Performance Marketing Specialist to lead the growth of our Shopify e-commerce business. This role is ideal for someone who has successfully scaled direct-to-consumer (DTC) brands and understands that performance marketing goes beyond running advertisements. You will be responsible for driving profitable revenue growth through paid media, conversion rate optimization, organic social media, analytics, email marketing, and data-driven decision making.<br>You will own our digital growth strategy across Meta, Google, Shopify and other key marketing channels, working closely with our creative and management teams to continuously improve customer acquisition, conversion rates, and customer lifetime value. We are looking for someone who is proactive, commercially minded, and comfortable taking ownership of marketing performance in a fast-growing startup environment.<br>Your responsibilities will include:<br>Planning, launching, optimizing and scaling paid advertising campaigns across Meta, Google and other relevant platforms. Developing strategies to increase Shopify sales, improve conversion rates and maximize return on advertising spend (ROAS). Managing both paid and organic social media growth across platforms including Instagram, Facebook, Tik Tok and Linked In. Collaborating with designers and content creators to produce high-performing creatives and marketing campaigns. Monitoring website performance, customer behaviour and campaign results using GA4, Google Tag Manager, Meta Pixel and other analytics tools. Identifying growth opportunities through continuous A/B testing, landing page optimization and customer journey improvements. Managing email marketing, customer retention and remarketing campaigns. Working closely with the SEO team to ensure paid and organic marketing strategies complement each other. Preparing regular performance reports with actionable insights and recommendations. Staying up to date with the latest digital marketing trends, platform updates and AI tools to maintain a competitive advantage.<br>This is not a role for someone who simply manages campaigns. We are looking for a growth-focused marketer who can build scalable marketing systems, make data-driven decisions, and play a key role in growing one of the region’s leading fragrance and atmosphere design brands.<br>Required Qualifications<br>We are seeking a results-driven performance marketer with proven experience scaling e-commerce brands through data-driven strategies. The ideal candidate is commercially minded, analytical, and capable of owning digital growth end-to-end.<br>Requirements<br>Bachelor’s degree in Marketing, Business, Digital Marketing, or a related field.3–5 years of hands-on experience in performance marketing, with a strong focus on Shopify or DTC e-commerce brands. Proven experience managing and scaling Google Ads (Search, Shopping, Performance Max, Display, You Tube) and Meta Ads (Facebook & Instagram). Strong Shopify expertise, including customer acquisition, conversion rate optimization (CRO), and funnel optimization. Experience with GA4, Google Tag Manager (GTM), Meta Pixel, Google Merchant Center, and conversion tracking. Strong understanding of key performance metrics, including ROAS, CAC, CPA, MER, AOV, LTV, CTR, CPC, and conversion rate. Experience managing advertising budgets with a focus on profitable growth and ROI. Strong analytical skills with the ability to interpret data and drive actionable insights. Experience with A/B testing, audience segmentation, remarketing, and campaign optimization. Knowledge of email marketing tools such as Klaviyo or similar platforms is an advantage. Basic understanding of SEO and how paid and organic strategies work together. Excellent communication, project management, and time management skills. Self-motivated, proactive, and able to work independently in a fast-paced startup environment.<br>Candidates will have an advantage if they have:<br>Experience scaling premium, luxury, beauty, fragrance, wellness, lifestyle, or home décor brands. A portfolio or case studies demonstrating measurable growth and campaign performance.
????️ EXECUTIVE ASSISTANT / PERSONAL ASSISTANT???? POSITION OVERVIEW???? Entry-Level to Mid-Level Professional Role ???? Executive Support / Administration / Business Coordination ???? Calendar Management | Communication Support | Operations Assistance | Organization The Executive Assistant (EA) / Personal Assistant (PA) provides high-level administrative and organizational support to executives or senior leaders. This role ensures smooth daily operations by managing schedules, coordinating communication, handling documentation, and supporting business efficiency.???? ROLE OBJECTIVESupport executives in daily operations ????️Manage calendars, meetings, and schedules ????Coordinate communication and correspondence ????Organize travel and logistics ✈️Prepare reports, presentations, and documents ????Ensure efficient workflow and time management ⏱️Handle confidential information securely ????Improve executive productivity and focus ???????? CORE RESPONSIBILITIES???? Calendar & Schedule Management Organize meetings, appointments, reminders, and prioritization of executive schedules.???? Communication Handling Manage emails, calls, messages, and coordinate responses on behalf of executives.✈️ Travel & Logistics Coordination Arrange travel bookings, itineraries, accommodations, and logistics for business trips.???? Document Preparation Create reports, presentations, meeting notes, and briefing documents for executives.???? Meeting Coordination Organize meetings, prepare agendas, take minutes, and ensure follow-up actions are tracked.????️ Administrative Support Maintain filing systems, records, and administrative processes for efficient operations.???? Confidentiality Management Handle sensitive information with discretion and ensure data security.???? Operational Support Assist in daily business operations and ensure smooth workflow between departments.???? IDEAL CANDIDATE PROFILE✔ Strong organizational and multitasking skills ????️ ✔ Excellent communication skills (written & verbal) ????️ ✔ High attention to detail ???? ✔ Ability to work under pressure ⏱️ ✔ Strong time management abilities ???? ✔ Professional and discreet behavior ???? ✔ Proactive and problem-solving mindset ???????? EDUCATION & QUALIFICATIONS???? Diploma or Bachelor’s Degree in:Business Administration Office Management Communication Management Related fields???? Technical skills:Microsoft Office Suite (Excel, Word, Power Point) Google Workspace (Docs, Sheets, Calendar, Gmail) Email and scheduling tools Basic project management tools (Asana, Trello)???? Preferred experience:Administrative support roles Office coordination Customer service or business support Event or travel coordination???? Additional strengths:Strong written communication Time management systems Basic financial or reporting skills (optional advantage)???? CAREER PROGRESSION????️ Administrative Assistant ⬇️ ???? Executive Assistant / Personal Assistant ⬇️ ???? Senior Executive Assistant / Office Manager ⬇️ ???? Chief of Staff / Operations Coordinator ⬇️ ???? Business Operations Manager / Project Manager???? WHAT YOU WILL GAIN????️ Strong organizational and coordination skills ???? Experience supporting senior executives ???? Exposure to corporate decision-making environments ???? Administrative and business operations knowledge ???? Career pathway into management and operations roles???? ROLE SUMMARYThe Executive Assistant / Personal Assistant plays a critical role in ensuring executives operate efficiently by managing time, communication, and administrative responsibilities. This position is essential for maintaining structure, productivity, and smooth business operations.????️ Organize Work ???? Manage Time ???? Handle Communication ???? Support Leaders ???? Improve Efficiency
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the role</b></p><p>We are looking for a detail-oriented Used Cars Estimator to support our used vehicle buying process by accurately assessing vehicle condition, estimating refurbishment costs, and helping ensure profitable and efficient stock acquisition. This role plays an important part in maintaining customer satisfaction, supporting pricing decisions, and ensuring purchased vehicles are processed smoothly from inspection through to stock entry. The ideal candidate is organized, self-motivated, and comfortable managing multiple tasks at once in a fast-paced automotive environment.</p><p> </p><p><b>What you will do</b></p><p>• Inspect vehicles and prepare accurate estimates based on body, mechanical, and cosmetic condition</p><p>• Assess vehicle data and capture all relevant attributes with accuracy</p><p>• Support pricing decisions by coordinating with pricing and purchasing teams to determine suitable market value</p><p>• Ensure all required ownership transfer and de-registration documents are collected and processed correctly</p><p>• Monitor preparation costs against estimates and help maintain acceptable variance levels</p><p>• Track purchased vehicles into stock and ensure they are parked and recorded correctly according to the sales channel</p><p>• Follow up with Sales Executives and keep stakeholders updated on appraisal and trade-in status</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Strong attention to detail with the ability to provide accurate cost estimates</p><p>• Good communication skills in English, both verbal and written. Working knowledge of MS Office and ability to manage vehicle-related records and systems</p><p>• Strong organization skills with the ability to work independently and manage multiple priorities</p><p>• A customer-focused mindset with a proactive and reliable approach to work</p><p> </p><p><b>About the team</b></p><p>You will be part of the Trading Enterprises CPOV team in Dubai, a customer-focused and performance-driven business that plays a key role in the used vehicle ecosystem. The team works closely across purchasing, pricing, sales, administration, and operations to ensure vehicles are accurately evaluated, competitively priced, and efficiently prepared for sale.</p><p> </p><p><b>What equips you for the role</b></p><p>• To be successful in this role, you should have at least a high school qualification and around 2 years of relevant experience in vehicle estimation, inspection, or mechanical assessment.</p><p>• Experience in automotive buying or selling environments, especially within a franchise workshop or used car operation, will be an advantage. </p><p>• You should also bring emotional maturity, teamwork, and the drive to perform in a target-oriented, multicultural environment.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>• To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets<br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Ensure pre-delivery inspections and proper documentation of the sales transaction<br>• Carry out sales in accordance to pre agreed monthly targets and budgets.<br>• Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.<br>• Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.<br>• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.<br>• Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.<br>• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.<br>• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.<br>• Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales<br>• Ensure that the customer is aware of all available extras, accessories and warranties.<br>• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.<br>• Provide customers with qualified advice on vehicle finance and insurance facilities.<br>• Participate in seasonal sales campaign and promotions to maximize sales penetration<br>Qualifications:<br>Education/Certification and Continued Education<br>• Degree in any discipline or through automotive vocational route<br>Years of Experience<br>• 3 – 5 year solid experience in fleet sales in the GCC market</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Lead the civil engineering design for OHTL projects ranging from 33kV to 500kV (or higher as applicable).</li><li>Design and review tower foundations, pile foundations, raft foundations, chimney foundations, and retaining structures.</li><li>Perform structural analysis and foundation calculations considering geotechnical reports, wind loads, seismic loads, uplift forces, and tower reactions.</li><li>Review and approve civil engineering calculations, design reports, and construction drawings.</li><li>Coordinate with tower designers regarding foundation loading data.</li><li>Ensure compliance with IEC, ASCE, ACI, BS, Eurocodes, and project specifications.</li><li>Review survey reports, topographical data, and geotechnical investigations.</li><li>Prepare material take-offs (MTOs) and bill of quantities (BOQs).</li><li>Optimize foundation designs to achieve cost-effective engineering solutions.</li><li>Coordinate with electrical, structural, geotechnical, procurement, construction, and planning teams.</li><li>Participate in engineering review meetings with clients and consultants.</li><li>Resolve technical queries and provide engineering support during construction.</li><li>Review vendor documents and subcontractor engineering submissions.</li><li>Support procurement activities by reviewing technical specifications and vendor offers.</li><li>Provide technical assistance during excavation, reinforcement, concrete works, and foundation construction.</li><li>Conduct site visits to resolve engineering issues.</li><li>Review non-conformance reports (NCRs) and propose corrective actions.</li><li>Ensure construction activities comply with approved drawings and quality standards.</li><li>Support testing, inspection, and project commissioning activities.</li><li>Ensure compliance with project Quality Management Systems (ISO 9001).</li><li>Follow HSE requirements in accordance with company policies and client standards.</li><li>Support implementation of risk assessments and engineering safety reviews.</li><li>Prepare engineering reports and technical documentation.</li><li>Review method statements and inspection test plans (ITPs).</li><li>Maintain engineering records and revision control.</li><li>Submit weekly and monthly engineering progress reports.</li></ul> <ul><li>8–12 years of civil engineering experience.</li><li>Minimum 5 years of experience in EPC power transmission projects.</li><li>Proven experience in Overhead Transmission Line (OHTL) projects.</li><li>Experience with foundations for lattice towers and monopoles.</li><li>Familiarity with projects ranging from 132kV to 500kV is preferred.</li><li>Experience working with international clients and consultants.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Provide support in developing operational expenses (opex) budget plans and schedules in line with Group policies and procedures.</li><li>Execute budgetary plans in coordination with concerned departments to ensure smooth preparation of budgets.</li><li>Act as a liaison between entity/department heads and finance team for collating information required to develop annual budgets.</li><li>Support in monitoring budget implementation and subsequent recalibrations or forecasts required by management.</li><li>Assist in preparation of periodic and ad hoc Management Information Reports to provide timely and relevant information for decision making.</li><li>Develop and maintain appropriate KPI information reporting systems.</li><li>Investigate variances and prepare financial reviews recommending upward or business requirements.</li><li>Analyze monthly reporting related to operational performance, variances, and metrics to forecast budgetary exceptions during the operating year.</li><li>Contribute to developing budgetary, IS and project reporting policies, processes, procedures, forms and templates ensuring adequate controls and reporting structure.</li><li>Provide inputs to develop and enhance budgeting, planning, controlling and reporting tools to minimize variance and improve accuracy.</li><li>Maintain full control over budgeting models to ensure budgets are prepared, maintained and monitored accurately within software.</li><li>Identify and raise issues to technical team for resolution.</li><li>Review financial statements ensuring preparation is based on financial records and compliance with financial statement standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Graduate in Accounting/Finance; CA/ACCA/CPA or similar preferred.</li><li>In-depth understanding of real estate business, accounting matters, and relevant regulatory matters.</li><li>Proficiency in Microsoft Office Suite, particularly Excel with complex data analysis and modeling capabilities.</li><li>Well versed in Management Information Systems (MIS), Oracle, and budgeting software.</li><li>Ability to manage complex general ledger accounts.</li><li>Proficient in financial reporting including balance sheets, income statements, and cash flow statements.</li><li>Strong numerical and analytical skills.</li><li>Attention to detail.</li><li>Ability to work in fast-paced environment with multiple deadlines.</li><li>Strong team orientation and exceptional work ethic.</li><li>Change management skills.</li><li>Excellent communication and presentation skills in English.</li></ul><p></p></section>
<p>Role Purpose
The Support CRM Executive is responsible for managing customer interactions, maintaining accurate customer records, and ensuring all enquiries are resolved efficiently through the company's CRM platform. The role acts as the link between customers and internal departments, ensuring requests are tracked, communicated and resolved within agreed service levels while delivering an exceptional customer experience.
The successful candidate will be highly organised, customer-focused and comfortable working with multiple systems in a fast-paced utilities environment.
Key Responsibilities
Customer Relationship Management
• Manage customer enquiries received via CRM, email, telephone and digital channels.
• Ensure every customer interaction is accurately recorded within the CRM system.
• Maintain complete and up-to-date customer records.
• Monitor customer cases from creation through to closure.
• Provide timely updates to customers throughout the lifecycle of their request.
• Escalate complex issues to the appropriate internal teams where required.
Case Management
• Log, categorise and prioritise customer requests.
• Monitor ticket queues to ensure SLA compliance.
• Follow up outstanding cases until full resolution.
• Identify recurring issues and recommend process improvements.
• Ensure all supporting documentation is attached to customer records.
Customer Support
• Respond professionally to customer enquiries relating to billing, accounts, portal access, meter readings, move in/out requests and general services.
• Liaise with Billing, Operations, Metering, Finance and Technical teams to resolve customer issues.
• Assist customers with navigating the customer portal and self-service functions.
• Deliver excellent customer service across all communication channels.
CRM Administration
• Maintain CRM data accuracy and integrity.
• Update customer profiles, account details and contact information.
• Assist with CRM testing, enhancements and new feature rollouts.
• Support data cleansing and quality assurance activities.
• Generate reports from the CRM when required.
Performance & Reporting
• Meet individual productivity and quality targets.
• Monitor assigned workloads and case ageing.
• Produce reports on ticket volumes, response times and resolution performance.
• Identify trends and recurring customer issues for management review.
Continuous Improvement
• Suggest improvements to customer journeys and internal processes.
• Contribute to knowledge base articles and standard operating procedures.
• Support new system implementations and process changes.
• Participate in training and knowledge-sharing sessions.</p><p>Required Skills & Experience
Essential
• Minimum 2 years' experience in customer service, CRM administration or customer support.
• Experience using CRM or ticketing platforms such as Zendesk, Zoho CRM, Salesforce, Freshdesk or similar.
• Excellent written and verbal English communication skills.
• Strong organisational and time management skills.
• High attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong problem-solving skills.
• Proficient in Microsoft Office, particularly Excel.
Desirable
• Experience within utilities, property management or facilities management.
• Experience supporting billing or customer accounts.
• Knowledge of SLAs and customer service KPIs.
• Experience working with customer portals.
Key Competencies
• Customer Focus
• Communication
• Problem Solving
• Attention to Detail
• Teamwork
• Accountability
• Organisation
• Adaptability
• Time Management
• Continuous Improvement The Support CRM Executive consistently delivers excellent customer service by ensuring every enquiry is managed professionally, resolved efficiently and accurately recorded. They maintain high-quality CRM data, meet service level agreements, proactively communicate with customers and contribute to continuous improvements that enhance the overall customer experience.</p>