Data Entry Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

<h2>Job Description</h2><h2>Accountant</h2><p>We are looking for an Accountant to handle financial records, assist with reporting, and ensure compliance. Requires accuracy, attention to detail, and accounting experience.</p><h2>Skills</h2><ul><li>Strong knowledge of accounting principles and practices</li><li>Proficiency with accounting software (e.g., QuickBooks, SAP, Xero)</li><li>Attention to detail and high accuracy</li><li>Strong organizational and time-management skills</li><li>Analytical and problem-solving abilities</li><li>Good communication skills, both written and verbal</li><li>Ability to work independently and in a team</li></ul><h2>Preferred Candidate</h2><p><strong>Career Level:</strong> Entry Level</p>

<p>We are looking for a vigilant, responsible, and disciplined Security Guard to ensure the safety and security of premises, staff, and visitors.</p> <p>Key Responsibilities:</p> <p>Monitor and secure the premises at all times<br /> Control entry and exit of visitors and vehicles<br /> Conduct regular patrols of the assigned area<br /> Report any suspicious activity or security incidents<br /> Ensure all security procedures are followed<br /> Maintain daily logs and incident reports</p> <p>Application Details:<br /> WhatsApp: +971 58 229 7907</p>

<p>We are looking for a vigilant, responsible, and disciplined Security Guard to ensure the safety and security of premises, staff, and visitors.</p> <p>Key Responsibilities:</p> <p>Monitor and secure the premises at all times<br /> Control entry and exit of visitors and vehicles<br /> Conduct regular patrols of the assigned area<br /> Report any suspicious activity or security incidents<br /> Ensure all security procedures are followed<br /> Maintain daily logs and incident reports</p> <p>Application Details:<br /> WhatsApp: +971 58 229 7907</p>

<p>We are seeking a vigilant and professional Access Control Officer to join our Security Operations team. The successful candidate will be responsible for monitoring and controlling access to the facility, ensuring that only authorized personnel, visitors, and contractors enter designated areas while maintaining a safe and secure environment.</p> <p>The ideal candidate should possess strong observation skills, attention to detail, and the ability to enforce security procedures effectively. This role requires monitoring access points, verifying identification and credentials, maintaining visitor records, and responding appropriately to security incidents or emergencies.</p> <p>Key Responsibilities:<br /> Monitor and control access points to ensure authorized entry and exit.<br /> Verify identification, credentials, and access permissions for employees, visitors, and contractors.<br /> Register visitors and issue access badges in accordance with company policies.<br /> Prevent unauthorized access and report security breaches or suspicious activities.<br /> Operate and monitor access control systems and surveillance equipment when required.<br /> Conduct routine security checks and inspections of entry and exit points.<br /> Respond promptly to security incidents, alarms, and emergency situations.<br /> Maintain accurate logs, reports, and records of daily security activities.<br /> Coordinate with security personnel and other departments to ensure compliance with security protocols.<br /> Promote a safe, secure, and professional environment at all times.<br /> Requirements:<br /> High school diploma or equivalent qualification.<br /> Previous experience in security, access control, or a related field is preferred.<br /> Strong communication and interpersonal skills.<br /> Ability to remain alert and professional in high-pressure situations.<br /> Willingness to work shifts, including weekends and public holidays.<br /> Basic knowledge of security procedures, access control systems, and safety regulations.<br /> Strong attention to detail and excellent problem-solving abilities.</p>

<p>We are seeking a vigilant and professional Access Control Officer to join our Security Operations team. The successful candidate will be responsible for monitoring and controlling access to the facility, ensuring that only authorized personnel, visitors, and contractors enter designated areas while maintaining a safe and secure environment.</p> <p>The ideal candidate should possess strong observation skills, attention to detail, and the ability to enforce security procedures effectively. This role requires monitoring access points, verifying identification and credentials, maintaining visitor records, and responding appropriately to security incidents or emergencies.</p> <p>Key Responsibilities:<br /> Monitor and control access points to ensure authorized entry and exit.<br /> Verify identification, credentials, and access permissions for employees, visitors, and contractors.<br /> Register visitors and issue access badges in accordance with company policies.<br /> Prevent unauthorized access and report security breaches or suspicious activities.<br /> Operate and monitor access control systems and surveillance equipment when required.<br /> Conduct routine security checks and inspections of entry and exit points.<br /> Respond promptly to security incidents, alarms, and emergency situations.<br /> Maintain accurate logs, reports, and records of daily security activities.<br /> Coordinate with security personnel and other departments to ensure compliance with security protocols.<br /> Promote a safe, secure, and professional environment at all times.<br /> Requirements:<br /> High school diploma or equivalent qualification.<br /> Previous experience in security, access control, or a related field is preferred.<br /> Strong communication and interpersonal skills.<br /> Ability to remain alert and professional in high-pressure situations.<br /> Willingness to work shifts, including weekends and public holidays.<br /> Basic knowledge of security procedures, access control systems, and safety regulations.<br /> Strong attention to detail and excellent problem-solving abilities.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a senior and hands-on Country Director to support the expansion and operational setup of our presence in European markets.<br> This role combines strategic oversight with operational execution and is ideal for a candidate experienced in launching and scaling regulated financial services businesses.<br> Market Setup &amp; Operations Coordinate market entry activities, including company setup, banking infrastructure, and engagement with local regulators in cooperation with internal teams and external advisors Oversee day-to-day operations and ensure efficient office management Act as a key local representative of the company in interactions with regulatory and governmental bodies Ensure full compliance with applicable legal and regulatory frameworks Business Growth &amp; Market Development Contribute to the development and execution of market strategies Identify opportunities for growth and support business expansion initiatives Monitor market dynamics, competitors, and regulatory changes Brand &amp; Market Presence Support initiatives aimed at increasing brand awareness Participate in marketing campaigns, events, and PR activities Engage with media and external stakeholders to strengthen market positioning Team &amp; Stakeholder Management Support hiring and onboarding of local team members Ensure effective collaboration between local and central teams Promote alignment with corporate standards, culture, and processes Proven experience in a senior role within financial services / fintech / brokerage / investment banking Strong understanding of European regulatory frameworks Experience in market entry, business setup, or scaling operations Experience managing office operations Experience managing a team of around 10 people Experience taking responsibility for office profit and efficiency Strong stakeholder management and communication skills across relationships with regulators, banking partners, media, and internal leadership teams Experience representing a company through conference speaking Fluent English and Greek are required Eligible to work in Greece and ready to relocate to Athens</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you´ll do <ul> <li>Fully manage and lead product analysis and testing while documenting progress and results in the LIM systems</li> <li>Provide technical support to customer and analyze results after product release Record, organize and communicate results/data from experiments and testing</li> <li>Explore new technology, product, or performance improvement opportunities</li> <li>Observe safety and environmental guidelines while handling products</li> <li>Perform data analysis, draw conclusions, and make experimental recommendations</li> <li>Maintain laboratory and storage areas, as well as equipment</li> <li>Ensure adherence to all applicable environmental, health and safety regulations, standards and policies&nbsp;</li> <li>Actively participate in scientific publications and forums</li> <li>Collaborate closely with product management, production and sourcing teams to develop new products and nurture current product lines through product&nbsp;</li> <li>Support manufacturing to ensure quality product delivery</li> <li>Effectively communicate with stakeholders and leverage their feedback to optimize processes towards customer requirements</li> <li>Attend or present technical work at business meetings and conferences&nbsp;</li> </ul> <br><br> What makes you a good fit <ul> <li>Teamwork, organization, explore new tech, innovation,..</li> <li>...</li> <li>...</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive medical insurance coverage and visa costs for employees and dependents</li> <li>Life insurance, workmen compensation insurance, and EAP service for employees</li> <li>Housing, transport, and child education allowances</li> <li>Gender-neutral parental leave of 8 weeks, leave entitlement exceeds legal requirement</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role Elevare Management Consultancy is seeking an experienced and commercially driven Head of Marketing Operations to lead and manage the marketing function for a major client group operating primarily in the real estate development sector.<br> This is a senior operational leadership role for someone who can take ownership of the department, manage an existing team, improve systems and ensure marketing activity directly supports lead generation, sales outcomes and business growth.<br> The successful candidate will initially focus on commercial real estate development projects, including project launches, branding, digital campaigns, CRM workflows, lead management and sales support.<br> Over time, the role is expected to develop and expand into other areas of the business.<br> This is not a content creator or social media manager role.<br> We are looking for someone who can take the reins, lead the department, set priorities, manage people, improve processes and drive measurable results.<br> Key Responsibilities Lead and manage the day to day operation of the marketing department Coordinate an existing team across social media, CRM, AI automation, chatbot management, website coordination and graphic design Direct freelancers and external platforms engaged for video and image content, ensuring output aligns with brand and campaign requirements Set clear priorities, deadlines, responsibilities and performance expectations Develop and manage marketing strategies for real estate development projects from initial planning stage through to completion Oversee digital campaigns across Meta, LinkedIn, email, SMS, property portals and other relevant channels Manage project launches, campaign planning, brand positioning, content direction, sales collateral and promotional activity Take ownership of CRM lead flow, including lead capture, assignment, follow up, automation, reporting and nurture sequences Work closely with the CRM and AI automation team to improve dashboards, chatbot workflows, lead ranking and customer journey automation Ensure every genuine enquiry is properly captured, followed up, tracked and reported Partner with the sales team to improve lead quality, response times, sales materials and conversion opportunities Review campaign performance, lead sources, cost per lead, conversion data and marketing ROI Prepare clear reports and recommendations for senior management Support future marketing activity as the role develops into other areas of the business Bring structure, accountability and commercial discipline to an existing team of skilled specialists The Existing Team The company already has a team of people in place across social media, CRM, AI automation, website management and graphic design.<br> The Head of Marketing Operations will be responsible for leading and coordinating these team members.<br> The ideal candidate will be able to work respectfully with people who are important to the business, recognise their strengths and ensure their work is properly directed, prioritised and aligned with commercial objectives.<br> This role requires someone who can manage people, not just campaigns.<br> Experience Required 7–10+ years of marketing experience, ideally across real estate development, property marketing, investment, technology, professional services or other high value commercial sectors Proven experience leading a marketing department, marketing operations function or multidisciplinary marketing team Strong background in lead generation, CRM workflows, digital marketing, campaign management and sales enablement Experience managing property launches, commercial development campaigns or integrated marketing campaigns is highly regarded Experience working with sales teams, senior management, agencies and external suppliers Experience across a broader range of commercial or investment related marketing is advantageous Ability to manage multiple brands, campaigns, projects and stakeholders at the same time Experience reviewing campaign performance, lead sources, cost per lead, conversion data and marketing ROI to make data-driven marketing decisions Skills and Capabilities Strong understanding of CRM systems, lead pipelines, marketing automation and reporting Experience across core digital marketing channels, including Meta Ads, Google Ads, LinkedIn Ads, SEO, email marketing, SMS marketing and performance marketing Ability to review marketing copy, creative assets, campaign strategy and digital performance with a strong commercial eye Strong leadership, communication, organisation and project management skills Ability to create structure, improve processes and hold team members accountable Data driven approach to marketing performance and decision making Language and Communication Requirements Native English proficiency, or exceptional written and spoken English fluency Must be able to write, review and approve high quality marketing copy, investor communications, sales materials, CRM messages, email campaigns and presentations in English Must be confident liaising with senior management, sales teams, clients, agencies and external stakeholders Chinese language skills are advantageous but not essential</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Dispatcher is responsible for planning, executing, and coordinating the timely collection, transportation, and disposal of waste, ensuring alignment with contractual obligations and operational standards. The role focuses on maintaining high customer satisfaction, optimizing resource allocation, and ensuring accurate data management and reporting. </p><p> Duties and responsibilities Plan and execute daily waste collection activities (hazardous and non-hazardous), ensuring efficiency and compliance with service agreements. Assign and schedule staff and vehicles; generate and communicate work orders to drivers and helpers. Monitor field operations, track progress, and resolve issues related to service delays, customer complaints, or operational disruptions. Supervise and motivate the dispatch team, ensuring performance, discipline, and compliance with safety protocols. Maintain cleanliness and order in the yard and waste handling areas at client sites. Prepare shift handovers, time sheets, collection tickets, and work orders for the upcoming shifts. Coordinate mobilization, maintenance, and demobilization of equipment and vehicles; maintain up-to-date inventory records. Input and cross-verify operational data including staff attendance, overtime, waste collected, and service logs. Liaise with Workshop and Procurement teams for vehicle maintenance and availability of required resources. Ensure all scheduled jobs are executed; report and follow up on failed or delayed jobs. Use GPS tracking systems to monitor vehicle movement and optimize route planning. Foster coordination with internal departments such as Workshop, QHSE, and Credit Control for smooth operational flow. Build and maintain strong relationships with clients; provide timely support and suggest service improvements. Oversee subcontractor activities, ensuring compliance with company and legal standards. Liaise with regulatory and governmental authorities for permits or operational approvals. Prepare monthly and ad hoc reports as requested by the manager. Monitor competitor activities and share market insights with the management. Plan &amp; ensure safe execution of all subcontractor activities, as per company procedures &amp; policies. To liaise with governmental or any other concerned authorities for any required approvals To Prepare the required monthly and /or any other MIS report, as assigned by your reporting manager Monitor market conditions and competitor activity and provide its feedback to the Line Manager To maintain professional and technical knowledge through continuous learning, by attending educational workshop, training and e-learning programs, by reviewing professional publications and by benchmarking best practices Responsible to comply with the applicable HSE and company policies and procedures, UAE laws and applicable regulations To work ethically and to report any violations and acts that may affect the health, safety, environment, ethics and company reputation To Perform any other task, as assigned from time to time by the company, based on business requirement. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Specifications a) Education: Graduation or higher, from an accredited University. b) Professional Certification: n/a c) Specialized knowledge: knowledge in planning / logistics preferred d) Skills: Report writing, General Administration, Communication, Organizational, Analytical and Interpersonal skills, Leadership skills and Commercial awareness e) Computer Skills: Computer literate (Microsoft Word, Excel, e-mail, internet, etc.) f) Other characteristics such as personal characteristics: Should be a team player, honest, self-confident, disciplined, highly organized and able to prioritize tasks g) Experience: At least 5 years of relevant work experience, preferably with at least 2 year in the waste management industry. </p><br><p>Working conditions</p><p>Needs to work more independently and mostly from office</p><p>Standard hours of work. Sometimes, based on business requirements, the employee</p><p>maybe required to work for extended hours</p><p>Required to work in any assigned duty timing, in the day or night shift, 6 days a</p><p>week, with one day off in a week; Also, need to work in any assigned branch or</p><p>location</p><p>May be exposed to unpleasant sights and smells and may at times be exposed to</p><p>dangerous and/or toxic substances and must take necessary precautions to protect</p><p>eyes, nose and skin from irritation and infection.</p><br><p>Physical requirements</p><ol><li><p>Expected to dress professionally, as per the company standards</p></li><li><p>There may be a requirement to physically inspect waste on duty.</p></li><li><p>Must be in good health, physically fit and with good vision.</p></li></ol><p></p></section>

We have a current opportunity for a Logistic specialist on a contract basis. The position will be based in Dubai, UAE.<br>For further information about this position please apply.<br> <br>Contract duration: 1 Year<br>Work location: Dubai, UAE<br> <br>Minimum requirements<br>Logistics Specialist is responsible for managing international movements of assets, products and<br>materials upon the request of the Project Supply Lead / Material Workflow Manager.<br>The Logistics Specialist plans and allocates third-party resources to execute international shipments and<br>coordinate with the Geo Unit Domestic Planning Specialist for domestic movements to/from the country port exit/entry. This person optimizes equipment utilization, selects the most cost effective routings,<br>complies with the selection of preferred contracted carriers, and secures delivery as per the established service level.<br>Ensure the maximum usage of company contracted rates when arranging shipments.<br>Provide schedule estimate updates/actuals during execution to planners<br>Manage operational logistics transactions with the Logistics suppliers.<br>Be the Geounit or Support Center focal point for all international logistics movements.<br>Ensure full compliance of ail transports with international transport regulations.<br>Monitor cargo move status and performance, and investigate deviations.<br>Perform real-time tracking and monitoring of all shipments and communicate deviations<br>with stakeholders.<br>Implement proactive and corrective measures combined with appropriate communication when early<br>warning signs of deviation are detected.<br>Plan shipments to meet the required delivery dates from Operations and identify consolidation<br>opportunities.<br>Manage international logistics movements ensuring compliance with company policies.<br>Ensure full compliance of transports with the international transport regulations.<br>Be the interface between the Import/Export teams and ensure smooth communication flow between all parties.<br>Participate in performance analysis meetings.<br>Monitor and capture data for logistics milestones including Logistics cost in the business system.<br>Project Progress Reporting Project Reporting Management Procedure )<br>Report deviations in QUEST and follow up on action plans related to supplier deviations, deficiencies or warranty claims to Supply Manager and Project Manager, follow up with supplier for remedial action plan via quality event management system<br> <br>Purchase order management <br>Risk assessment<br>Supplier Quality Management, Logistics <br>Internal service delivery<br>Coordination <br>Incident investigation and Continuous process<br>Warranty claim Management<br>Improvement<br> <br>Experience<br>5 years logistics, planning or project execution experience<br>Prior work experience in Production <br>Facility /EPCC Projects<br>Prior experience in project planning or project execution procedures<br>Prior experience in handling Import / Export activities and associated approvals and permits.<br><br>People are our business worldwide<br> <br>Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.

Job Description<br><br>Synopsis<br><br>As a Revenue Management Cargo Analyst, you will be responsible for optimizing revenue and contribution by developing strategies for Etihad passenger and freighter network on a defined portfolio of routes.<br><br>Using advanced RM systems and data analysis, you will drive critical decisions, define strategic initiatives, and implement actions to maximize the overall portfolio’s contribution. This role includes ensuring effective capacity utilization and addressing operational constraints to achieve the best possible revenue outcomes.<br><br>Accountabilities<br><br>Manage and control daily flight capacity for both freighters and passenger aircraft. Adjust capacity forecasts as required and set optimal overbooking levels through the live flight window. Prioritize shipments based on the nature of goods, shipment contribution, and OBPL. Evaluate and implement recovery options during operational disruptions, ensuring appropriate rebooking. Optimize gateway usage and collaborate with internal stakeholders, including Operations, Customer Service, and Sales. Evaluate and respond to capacity requests from EY Network beyond AUH, adhering to SLA standards. Manage truck schedules and adjust truck requests as needed. Analyse and provide recommendations to the Network Planning team on the feasibility of adhoc freighters and passenger capacity changes. Coordinate with Operation Control for short-term aircraft changes. Manage a portfolio of approximately 10 different routes / 20 daily flights, developing, implementing and reviewing a revenue optimisation strategy by analysing demand and capacity trends. Define and maintain entry conditions in the RM system to achieve an optimal balance between demand and capacity offer. Determine an allocation strategy for your portfolio and evaluate allocation requests from the network during seasonal allocation reviews. Monitor allocation performance and implement corrective actions through regular performance reviews. Conduct weekly route performance reviews and collaborate with the Pricing Department to align on route strategies. Contribute to RM Cargo department development projects.<br><br><br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor’s Degree preferred.<br><br>Minimum 2-3 years of airline cargo experience or related experience.<br><br>Strong Analytical skills and decision-making skills.<br><br>Strong Organization skills and ability to work in a team.<br><br>Experience with a reputable airline preferred<br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description<br><br>Synopsis<br><br>As a Revenue Management Cargo Analyst, you will be responsible for optimizing revenue and contribution by developing strategies for Etihad passenger and freighter network on a defined portfolio of routes.<br><br>Using advanced RM systems and data analysis, you will drive critical decisions, define strategic initiatives, and implement actions to maximize the overall portfolio’s contribution. This role includes ensuring effective capacity utilization and addressing operational constraints to achieve the best possible revenue outcomes.<br><br>Accountabilities<br><br>Manage and control daily flight capacity for both freighters and passenger aircraft. Adjust capacity forecasts as required and set optimal overbooking levels through the live flight window. Prioritize shipments based on the nature of goods, shipment contribution, and OBPL. Evaluate and implement recovery options during operational disruptions, ensuring appropriate rebooking. Optimize gateway usage and collaborate with internal stakeholders, including Operations, Customer Service, and Sales. Evaluate and respond to capacity requests from EY Network beyond AUH, adhering to SLA standards. Manage truck schedules and adjust truck requests as needed. Analyse and provide recommendations to the Network Planning team on the feasibility of adhoc freighters and passenger capacity changes. Coordinate with Operation Control for short-term aircraft changes. Manage a portfolio of approximately 10 different routes / 20 daily flights, developing, implementing and reviewing a revenue optimisation strategy by analysing demand and capacity trends. Define and maintain entry conditions in the RM system to achieve an optimal balance between demand and capacity offer. Determine an allocation strategy for your portfolio and evaluate allocation requests from the network during seasonal allocation reviews. Monitor allocation performance and implement corrective actions through regular performance reviews. Conduct weekly route performance reviews and collaborate with the Pricing Department to align on route strategies. Contribute to RM Cargo department development projects.<br><br><br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor’s Degree preferred.<br><br>Minimum 2-3 years of airline cargo experience or related experience.<br><br>Strong Analytical skills and decision-making skills.<br><br>Strong Organization skills and ability to work in a team.<br><br>Experience with a reputable airline preferred<br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Who We Are?&nbsp;</strong></p><br><p>When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.</p><br><p>Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!</p><br><p>Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.</p><br><p><strong>Role Summary&nbsp;</strong></p><br><ul><li>Owns regional value creation, translating strategic priorities into clear commercial initiatives with measurable impact.</li><li>Leads complex, cross-market programs, ensuring rigorous project management, senior-level alignment, and disciplined execution.</li><li>Establishes scalable commercial frameworks, enabling consistent decision-making while preserving local market flexibility.</li><li>Drives insight-led decisions through advanced analytics, turning data into clear, actionable recommendations.</li><li>Shapes executive dialogue, influencing stakeholders through structured communication and fact-based narratives.</li><li>Deploys technology as a performance lever, improving productivity, transparency, and speed to impact.</li><li>Builds durable capabilities, strengthening commercial skill sets across teams and markets.</li><li>Responsible for driving long-term growth plans, achieving revenue and profitability targets, and collaborating with stakeholders to ensure success.</li></ul><p><strong>What's On Your Plate?&nbsp;</strong></p><br><ul><li>Applies a strong understanding of industry trends and internal business processes to adapt strategies to changing market conditions.</li><li>Develops frameworks that address regional challenges by combining market insights, competitor analysis, and operational considerations.</li><li>Leads financial and operational performance at the regional level by optimizing pricing, promotions, and product offerings.</li><li>Drives improvements by implementing tools and practices that enhance efficiency and business outcomes.</li><li>Builds and develops a high-performing regional commercial team, fostering collaboration and accountability.</li><li>Supports succession planning by mentoring senior managers and aligning team skills with business objectives.</li><li>Partners with other functions to deliver cohesive strategies and ensure smooth cross-departmental coordination.</li><li>Directly influences business growth through initiatives like optimizing commercial processes, improving market penetration, and enhancing customer retention strategies.</li><li>Provides critical support to cross-functional teams, ensuring alignment between commercial goals and overall company objectives</li></ul><p><strong>What Did We Order?&nbsp;</strong></p><br><ul><li>Problem Solving:&nbsp; Resolves complex business challenges by using data-driven analysis and developing innovative solutions. Handles critical decisions such as market entry strategies, pricing adjustments, and operational improvements with a focus on sustainable results. implements processes that empower teams to identify and address challenges independently.</li><li>Interpersonal Skills:&nbsp; Builds and maintains strong relationships with internal and external stakeholders, including senior executives, cross-functional leaders, and external partners, to ensure alignment on key strategies and objectives. Communicates complex business challenges and solutions effectively, tailoring the message to different audiences to gain alignment and drive informed decision-making. Excels in influencing and persuading stakeholders to adopt strategies that drive long-term business success, using a combination of data-driven insights and a deep understanding of market dynamics. Cultivates high-performing teams by fostering collaboration, empowering team members, and creating an environment that encourages innovation and accountability</li></ul><br><br> </div>

Company Description Silicon Valley Global PH Inc. is an AI-driven, tech-focused financial engineering firm specializing in advanced investment management and project funding solutions. The company leverages cutting-edge technology to design transformative financial strategies that support sustainable business growth. Operating in a dynamic digital landscape, it partners with organizations seeking innovative approaches to finance and investment. Team members collaborate in a forward-thinking environment that values data-driven decision-making and continuous improvement. The firm offers opportunities to contribute to impactful projects at the intersection of finance and technology.<br>Role Description The Finance Specialist is a part-time remote role responsible for supporting the analysis, reporting, and optimization of financial activities. Day-to-day tasks include reviewing and interpreting financial statements, assisting with budgeting and forecasting, and analyzing financial data to identify trends and insights. The role involves preparing clear financial reports and summaries for internal stakeholders, supporting accounting entries and reconciliations, and helping assess project funding proposals. The Finance Specialist will collaborate with team members through virtual meetings, maintain accurate documentation, and ensure compliance with internal policies and relevant financial standards.<br>Qualifications<br> Candidates should possess strong Analytical Skills to interpret data, perform financial modeling, and support decision-making. Candidates should possess solid Finance knowledge, including budgeting, forecasting, and investment or project funding concepts. Candidates should possess the ability to work with Financial Statements, including income statements, balance sheets, and cash flow reports. Candidates should possess Accounting skills, including basic bookkeeping, reconciliations, and familiarity with accounting principles. Candidates should possess effective Communication skills for presenting financial insights and collaborating with remote team members. Bachelor’s degree or current studies in Finance, Accounting, Economics, Business, or a related field are preferred. Proficiency with spreadsheets and financial analysis tools (e.g., Excel or similar software) is beneficial. Experience or interest in technology-driven finance, AI applications in financial analysis, or financial engineering is an advantage. Ability to work independently in a remote setting, manage time effectively, and maintain high attention to detail.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a <strong>Material &amp; Corrosion Engineer </strong>for one of our clients with the following details:</p><br> <p><strong>Start date: ASAP</strong></p><br> <p><strong>Duration: 2 years and extendable</strong></p><br> <p><strong>Location: Abu Dhabi Emirate, United Arab Emirates (On-site)</strong></p><br> <p><span>Activities:</span></p><br> <ul> <li>Lead and support FEED engineering deliverables including P&amp;IDs, layouts, equipment lists, and design basis.</li> <li>Coordinate multidisciplinary inputs during early design.</li> <li>Provide technical data for cost estimation and project scheduling.</li> <li>Participate in HAZID/HAZOP reviews and design workshops.</li> <li>Interface with vendors for budgetary quotes and preliminary data.</li> <li>Ensure FEED outputs are aligned with project scope and ready for EPC transition.</li> </ul> <p><strong>If you are interested, kindly apply!</strong></p><br> <br> </div>

Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065552

Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065550

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner for a UAE Fulfillment Center provides HR generalist support to site operations leaders and a large population of employees—primarily a contractual workforce—while solving complex problems and influencing outcomes across teams.<br>In this role, you will partner with site leadership to deliver HR initiatives focused on driving and supporting operational performance. You will own projects that enhance the employee experience across multiple shifts while mentoring entry-level HR team members and participating in recruitment activities. Your responsibilities include monitoring site-level PXT metrics, managing employee grievances, adopting and scaling new tech tools, and raising the bar on associate experience through listening channels, engagement programs, and AI-driven solutions. You will invent and simplify HR processes to eliminate inefficiencies and create scalable solutions for a predominantly contractual workforce. Success requires leveraging data-driven insights, making sound trade-offs between time, quality, and resources, and communicating clearly across all levels.<br>You will balance tactical execution with strategic thinking to drive site-level organizational success and deliver results that impact both people and business outcomes. Your ability to manage difficult problems, mitigate risks, deal with ambiguity, write clear documentation, and present to senior leaders will be essential in the fast-paced operations environment. <br>You will be expected to work onsite at an Amazon Fulfillment Center in the UAE.<br>Key job responsibilities<br>- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent. Establish mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.<br>- Use data analytics to identify trends, predict challenges, and implement proactive solutions. Turn insights into initiatives that drive measurable improvements in employee experience and business performance.<br>- Execute employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive improvements.<br>- Coach business leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.<br>- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.<br>- Drive adoption of HR technology solutions, AI tools, and self-service platforms while maintaining high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.<br>- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience<br>- Experience in dealing with contingent workforce<br>- Experience with MS Office tools and HR Information Systems<br>- Experience in human resources with companies supporting 250-500 or more associates<br>- Experience managing and leading employees<br>- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role<br>- Experience with HR processes and systems<br>- Experience leading cross-functional teams to establish strong partnerships with demonstrable results<br>- Experience in employee relations, labor relations, or labor/employment law<br>- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders<br>- Experience hiring candidates, mentoring and developing employees in their careers<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><br> <span></span><p><b><span><span>JOB CONTENT</span></span></b><br></p><br><p><span><span>Manage end-to-end customer order fulfillment for rigid plastic packaging products by working closely with customers and internal stakeholders including Sales, Production, Planning, Quality, Logistics, and Finance to ensure accurate order processing, timely delivery, and high customer satisfaction in line with company policies, SLAs, and quality standards. Act as the primary link between customers and internal manufacturing teams to ensure seamless order execution, effective issue resolution, and continuous service improvement.</span></span><br></p><br> <p><b><span><span>FUNCTIONAL RESPONSIBILITIES</span></span></b><br></p><br><p><b><span><span>Order Management &amp; Customer Fulfillment</span></span></b><br></p><br> <ul> <li><span><span><span>Manage the complete order-to-delivery lifecycle including order entry, validation, processing, tracking, and fulfillment.</span></span><br></span></li> <li><span><span><span>Ensure timely and accurate booking of customer purchase orders in ERP systems in line with agreed service timelines.</span></span><br></span></li> <li><span><span><span>Monitor order status, production progress, and delivery schedules to ensure on-time fulfillment.</span></span><br></span></li> <li><span><span><span>Coordinate with Production Planning and Logistics team to ensure availability of finished goods and readiness for dispatch.</span></span><br></span></li> <li><span><span><span>Communicate order confirmations, changes, delays, and dispatch details to customers proactively.</span></span><br></span></li> <li><span><span><span>Manage customer requirements related to product specifications, packaging, lead times, and delivery schedules.</span></span><br></span></li> <li><span><span><span>Support export/local shipment documentation where applicable.</span></span><br></span></li> </ul><p><b><span><span>Customer Relationship &amp; Service Excellence</span></span></b><br></p><br> <ul> <li><span><span><span>Serve as the primary contact for customers on order status, delivery timelines, product availability, and service requests.</span></span><br></span></li> <li><span><span><span>Maintain strong working relationships with key customers to ensure service excellence and business continuity.</span></span></span><br></li> <li><span><span><span>Respond to customer inquiries, complaints, and service issues within defined SLAs.</span></span><br></span></li> <li><span><span><span>Coordinate cross-functional resolution of customer concerns related to quality, delivery, or documentation.</span></span><br></span></li> <li><span><span><span>Conduct periodic customer satisfaction surveys and maintain customer feedback records.</span></span></span><br></li> </ul><p><b><span><span>Production &amp; Demand Coordination</span></span></b><br></p><br> <ul> <li><span><span><span>Work closely with Sales to capture customer forecasts and demand requirements.</span></span><br></span></li> <li><span><span><span>Coordinate with Production Planning to ensure alignment between customer demand and manufacturing capacity.</span></span><br></span></li> <li><span><span><span>Monitor forecast accuracy and support demand planning activities.</span></span><br></span></li> <li><span><span><span>Assist in managing order prioritization and delivery commitments based on production schedules.</span></span></span><br></li> </ul><p><b><span><span>Quality &amp; Compliance Support</span></span></b><br></p><br> <ul> <li><span><span><span>Coordinate with Quality Assurance to ensure timely issuance of required documentation (e.g., COA, product compliance documents, specifications).</span></span><br></span></li> <li><span><span><span>Support customer complaint investigations and corrective action follow-ups.</span></span><br></span></li> <li><span><span><span>Ensure compliance with company quality, food safety (where applicable), and regulatory standards relevant to packaging manufacturing.</span></span><br></span></li> <li><span><span><span>Maintain full traceability of customer orders, documentation, and records. To ensure that all processes, procedures and activities meet and match those as laid down under company ISO and management procedures.</span></span></span><br></li> </ul><p><b><span><span>Logistics &amp; Dispatch Coordination</span></span></b><br></p><br> <ul> <li><span><span><span>Coordinate with Logistics for shipment planning, dispatch schedules, and delivery tracking.</span></span><br></span></li> <li><span><span><span>Ensure accurate dispatch documentation and customer communication.</span></span><br></span></li> <li><span><span><span>Monitor delivery performance and escalate risks affecting customer commitments.</span></span></span><br></li> </ul><p><b><span><span>Data Management &amp; Reporting</span></span></b><br></p><br> <ul> <li><span><span><span>Maintain accurate customer, order, and service data in ERP systems.</span></span><br></span></li> <li><span><span><span>Generate reports on order fulfillment performance, service levels, and customer complaints.</span></span><br></span></li> <li><span><span><span>Monitor service performance metrics including on-time delivery, order accuracy, complaint resolution timelines, and customer satisfaction levels to ensure service excellence and continuous improvement.</span></span></span><br></li> </ul><p><b><span><span>Process Compliance &amp; Continuous Improvement</span></span></b><br></p><br> <ul> <li><span><span><span>Ensure adherence and compliance to SOPs, Safety, Quality, Food Safety and Environment requirements as specified in the global QHSE Management System with strict adherence to ISO and local regulatory authority</span></span><br></span></li> <li><span><span><span>Participate in process improvement initiatives related to customer service and supply chain operations.</span></span><br></span></li> <li><span><span><span>Identify service gaps and recommend process enhancements to improve efficiency and customer experience.</span></span><br></span></li> <li><span><span><span>Stay updated with developments in customer service tools, ERP/CRM systems, and manufacturing service practices.</span></span><br></span></li> <li><span><span><span>Perform any other job(s) / task(s) assigned by the Manager to accomplish department objectives.</span></span></span><br></li> </ul><br><span>Requirements</span><p><b><span><span>Education/ Qualifications</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Bachelor’s Degree in Business Administration, Supply Chain, Operations, or related field.</span></span><br></p><br><p><b><span><span>Experience</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Min. 5-8 years of experience in Customer Service / Order Fulfillment / Customer Operations in Manufacturing / FMCG / industrial products</span></span><br></p><br><p><b><span><span>Functional Skills &amp; Specific Knowledge</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Strong knowledge of order management and customer fulfillment processes in manufacturing</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.)</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Understanding of production planning / MRP processes (preferred)</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Strong coordination and stakeholder management skills</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Good command on MS Office applications</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Strong problem-solving and customer issue resolution capability</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Ability to manage multiple priorities and meet service deadlines</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Proven track record in problem solving and reducing customer complaints and meeting SLA’s</span></span><br></p><br> <br> </div>