Head Pastry Jobs in UAE

Senior Manager – Facility Management / Operations Job Overview The Senior Manager is responsible for overseeing overall business operations, managing multiple projects, and ensuring efficient service delivery across all facilities. The role includes strategic planning, team leadership, financial management, and client relationship management to support business growth and operational excellence. Key Responsibilities Oversee daily operations across multiple facility management projects Manage and supervise department heads, project managers, and site teams Ensure high-quality service delivery in line with company standards and client expectations Develop and implement operational strategies and business plans Monitor budgets, control costs, and ensure profitability of projects Manage client relationships and handle key accounts Ensure compliance with UAE regulations, health & safety standards Lead contract management, including negotiations and renewals Identify new business opportunities and support company growth Prepare reports for senior management on operations, financials, and performance Coordinate with HR, procurement, and finance departments Requirements Bachelor’s Degree in Engineering, Business Administration, or related field10+ years of experience in Facility Management / Operations Proven experience in a senior leadership or managerial role Strong leadership, communication, and decision-making skills Excellent knowledge of UAE business practices and regulations Financial and commercial management experience Ability to manage multiple projects and teams Key Skills Leadership & Team Management Strategic Planning Financial & Budget Control Client Relationship Management Contract & Vendor Management Problem Solving & Decision Making

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Leadership Role | Reports Directly to the Founders | Multi-Country Remit: UAE, UK, US (future state) Role Purpose The Head of Growth Marketing is a senior leadership role that reports directly to the Founders and owns growth marketing across multiple countries, starting with the UAE and UK and extending to the US as Metabolic.<br>Health scales into that market.<br> It is Metabolic.<br>Health's first dedicated growth marketing leadership hire and is based in Dubai, UAE.<br> The role owns the full patient acquisition engine from the first digital impression through to a booked appointment, across every market it covers.<br> It turns the Founders' growth vision into a scalable, data-driven strategy across Meta, Google, and TikTok, and provides oversight and guidance on SEO, which is executed within the Marketing team, so every channel keeps lowering CAC and growing patient volume.<br> The role builds the tracking and measurement foundation, including first-party data capture and server-side tracking, that lets the team make fast, defensible decisions as spend grows.<br> It also sets up a lead scoring model that separates high-intent patients from casual browsers so budget follows real demand.<br> The role works closely with Medical Staff to keep every claim clinically accurate and compliant with DHA and the equivalent regulator in each market it operates in, with Product and Tech to improve the digital patient journey, and with Finance to manage unit economics, then hands each qualified, booked lead to the Patient Services and Contact Centre team to take the conversation forward.<br> It stays aligned with the wider Marketing team on brand and messaging, and runs a regular cadence with the Founders and senior stakeholders so growth priorities, budget, and resourcing stay in sync across every market.<br> Key Responsibilities Strategic Growth &amp; Founder Alignment Own growth marketing as a senior leadership function across every market Metabolic.<br>Health operates in, starting with the UAE and UK and extending to the US as the company enters that market.<br> Own the top-line growth targets and justify all marketing spend against realized revenue.<br> Translate the Founders' vision into a scalable, data-driven growth roadmap.<br> Manage and scale the growth marketing team, building a culture of high performance and accountability.<br> Track market changes, regulatory shifts, and competitive moves, and adjust the growth strategy ahead of them rather than after.<br> Run a regular alignment cadence directly with the Founders and senior stakeholders across Clinical, Product, and Finance to keep growth priorities, budget, and resourcing in sync across every market.<br> Omnichannel Performance Marketing Build and run the paid omnichannel strategy across Meta, Google, and TikTok to drive high-intent leads.<br> Own the marketing budget end to end and manage spend against CAC, LTV, and ROAS.<br> Provide oversight, support, and guidance on SEO, which is executed within the Marketing team, so organic performance keeps contributing to lower CAC and continuous patient growth.<br> Run the ad platform stack, including Meta Business Suite with CAPI, Google Ads PMax, and TikTok Ads Manager.<br> Maintain the analytics stack, including GA4, the CRM, and dashboards.<br> Measurement, Tracking &amp; Lead Quality Lead the rollout of first-party data tracking, including server-side tracking and Meta CAPI, to keep data accurate as privacy rules tighten.<br> Build and maintain automated MQL and SQL scoring so budget concentrates on high-propensity, high-value treatments.<br> Monitor speed to lead and keep the response window to new inbound leads under 5 minutes so intent doesn't cool off.<br> Creative &amp; Content Testing Run a high-cadence testing engine for video-first content, including Reels and TikTok, and doctor-led educational material.<br> Test landing pages and ad creative continuously and act on what the data shows, not on personal preference.<br> Cross-Functional Collaboration &amp; Compliance Work with Medical Staff to confirm every claim, visual, and testimonial is clinically accurate before it goes live.<br> Route every patient-facing ad, landing page, and social post through Medical Director sign-off in line with DHA advertising and social media guidelines.<br> Work with Product and Tech to improve the digital patient journey from ad click to booking.<br> Work with Finance to manage unit economics and report spend against realized revenue.<br> Hand every qualified, booked lead to the Patient Services and Contact Centre team with the context needed to convert it, without owning the follow-up call or the conversion process.<br> Align with the Patient Services and Contact Centre team on lead handoff quality, and use their front-line feedback to refine targeting, messaging, and lead scoring.<br> Align with the wider Marketing team on brand voice, messaging, and campaign calendars so patient-facing content stays consistent across every channel.<br> Represent growth marketing in cross-functional planning with Clinical, Product, Finance, and Patient Services, so campaigns and capacity plans stay realistic for the clinic to deliver on.<br> Executive Reporting Deliver a regular State of Growth report to the Founders and Board, covering EBITDA impact, CAC, LTV, and market share.<br> Translate performance data into a clear commercial narrative that non-marketing stakeholders can act on.<br> Key Deliverables A growth roadmap that ties channel strategy to revenue targets, refreshed on a regular cadence.<br> A monthly State of Growth report covering revenue, blended CAC vs LTV, and channel-level ROAS.<br> A recurring SEO performance review with the Marketing team, with guidance documented and tied back to CAC and patient growth targets.<br> A first-party tracking and measurement setup, documented so the team can maintain it as platforms change.<br> A lead scoring model that separates high-intent from casual leads, reviewed and recalibrated regularly.<br> A creative testing log covering video-first and doctor-led content, with results tracked against booking outcomes.<br> A DHA-compliant approval trail for every patient-facing ad, landing page, and social asset, signed off by the Medical Director.<br> A qualified lead handoff process, documented so the Patient Services team can act on it without chasing for context.<br> A recurring cross-functional alignment cadence with the Contact Centre, Marketing team, and Founders or senior stakeholders, with clear owners and follow-ups tracked.<br> Role Scope &amp; Boundaries The Head of Growth Marketing owns the paid and organic performance marketing strategy, the marketing budget, the creative testing engine, and the tracking infrastructure behind patient acquisition, across the UAE, the UK, and the US as that market comes online.<br> SEO execution sits with the Marketing team, with this role providing oversight and guidance to keep it aligned to CAC and patient growth targets rather than running it directly.<br> The role does not own the Patient Services or contact centre function, does not manage business development or partnership negotiations, and does not give clinical opinions or interpret patient results.<br> Every patient-facing claim, testimonial, or public campaign needs Medical Director sign-off before it goes live, in line with DHA advertising and social media guidelines and the equivalent regulator in each market it operates in.<br> As lead volume and channel complexity grow, the role can flag whether the clinic needs additional growth marketing headcount or expanded contact centre capacity, though that decision sits with clinic leadership.<br> Final decisions on patient data handling and consent remain with the designated compliance or privacy officer, not this role.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The Process &amp; Compliance Manager is responsible for ensuring that all contractual obligations and compliance measures are met within the assigned regions. This role involves managing and implementing business ethics policies, reviewing processes from a risk perspective, and leading monitoring activities for loss prevention. The manager will also coordinate audits, support business development projects, and drive expansion efforts by reviewing agreements and potential risks. Success in this position is defined by the ability to safeguard assets, improve operational efficiency, and ensure adherence to regulatory requirements and company policies.</p><p><br></p><p><b>What You Will Do:</b></p><p>Compliance Management</p><ul><li>Review contractual obligations and ensure compliance with Group Policies across UAE, Oman, Qatar, and Egypt.</li><li>Assist in formalizing and implementing operational and financial controls to mitigate risk and improve operational efficiency.</li><li>Manage business ethics policies, including anti-corruption and anti-money laundering policies.</li><li>Review new processes and training materials from a risk aversion perspective.</li><li>Implement and oversee monitoring activities for loss prevention.</li><li>Draft and review terms and conditions for promotional activities in consultation with Legal Counsel.</li><li>Assist Head of Finance/GM BD &amp; Finance on additional assignments as required.</li></ul><p>&nbsp;</p><p>Contracts Management</p><ul><li>Review contracts based on Group Procurement Policy for commerciality and risk in coordination with Group Legal.</li><li>Ensure that contracts meet franchise requirements and IWAY compliance.</li><li>Coordinate with Service Office and store teams for Non-Merchandise Procurements.</li><li>Secure necessary approvals for contracts and policy compliance.</li><li>Maintain a live directory of all approved company contracts.</li><li>Coordinate with Group Tax to ensure timely filing of reportable contracts.</li></ul><p>&nbsp;</p><p>Audit &amp; SOP</p><ul><li>Support internal audits in stores, including entry and exit meetings.</li><li>Analyze Standard Operating Procedures (SOPs) and suggest operational guideline changes.</li><li>Implement improvements in existing processes to enhance operational efficiency.</li><li>Ensure promotional terms and conditions align with SOPs.</li><li>Identify areas where new SOPs are required and assist in creation.</li></ul><p>&nbsp;</p><p>Business Development &amp; Expansion</p><ul><li>Coordinate projects and meetings with stakeholders.</li><li>Review and advise on lease agreements and franchise agreements for new stores.</li><li>Engage in project testing and walkthroughs to ensure successful implementation.</li></ul><p>&nbsp;</p><p>Loss Prevention</p><ul><li>Assist with the enhancement of SOPs based on audit findings, internal frauds, or identified gaps.</li><li>Engage in internal investigations and ensure closure.</li><li>Monitor and follow up on investigations to prevent loss.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Excellent communication skills for liaising with internal and external stakeholders.</li><li>Proficiency in MS Excel, Word, and PowerPoint to analyze data and prepare reports.</li><li>Strong analytical skills to assess risk and compliance measures effectively.</li><li>Good presentation skills to convey complex compliance and legal concepts succinctly.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Post Graduate Bachelor of Laws degree.</li><li>3-5 years of experience in contract reviews, process compliance or auditing, preferably within the retail sector.</li><li>Certification in compliance or a related field is preferred.</li><li>Legal knowledge, specifically in contractual law, coupled with strong analytical and interpersonal skills.</li></ul><p>&nbsp;</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>We are currently seeking a </span><span><i>Project Engineering Manager</i></span><span>, reporting directly to <i>the Head of the Department</i> to join our team based in <i>UAE, Abu Dhabi</i>.</span></p><br><p><span><strong>About us:</strong></span></p><br><p><span>Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.</span></p><br><p><span>Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.</span></p><br><p><span><strong>About the mission we offer you:</strong></span></p><br><p>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }</p><br>About the Mission We Offer You <p>As a <strong>Project Engineering Manager</strong>, you will be responsible for leading and coordinating all engineering activities across multidisciplinary projects, ensuring technical excellence, schedule adherence, cost efficiency, and compliance with contractual and project requirements. You will act as the focal point between engineering teams, project management, clients, vendors, and stakeholders, driving successful project execution from concept through commissioning.</p><br> <p>In this leadership role, you will provide strategic direction to engineering teams, manage project engineering resources, oversee technical interfaces, and ensure that engineering deliverables are completed safely, efficiently, and in accordance with company standards and client expectations.</p><br> <p>We offer you not only a job but an inspiring journey in a truly global environment where innovation, creativity, and a pioneering spirit empower our people to break down boundaries and deliver sustainable solutions for the energy industry.</p><br>Your Main Missions and Responsibilities <ul> <li>Lead and manage all engineering activities for assigned projects, ensuring alignment with project objectives, contractual requirements, and company procedures.</li> <li>Serve as the primary engineering interface between the project team, client, licensors, vendors, subcontractors, and other stakeholders.</li> <li>Develop and implement the Project Engineering Execution Plan and ensure engineering activities are executed efficiently.</li> <li>Coordinate multidisciplinary engineering teams, including Process, Mechanical, Piping, Civil &amp; Structural, Electrical, Instrumentation, HSE, and other specialist disciplines.</li> <li>Ensure engineering deliverables are completed on schedule, within budget, and to the required quality standards.</li> <li>Monitor engineering progress, identify risks and opportunities, and implement corrective actions to maintain project objectives.</li> <li>Manage engineering budgets, resource planning, work-hour forecasts, and productivity targets.</li> <li>Ensure timely issuance, review, and approval of engineering deliverables throughout all project phases.</li> <li>Lead engineering reviews, design workshops, HAZOPs, constructability reviews, value engineering sessions, and technical assurance activities.</li> <li>Coordinate technical interfaces among disciplines and resolve complex engineering issues.</li> <li>Ensure compliance with client specifications, industry regulations, international codes, standards, and company procedures.</li> <li>Support procurement activities by reviewing technical requisitions, vendor documentation, technical bid evaluations, and supplier performance.</li> <li>Provide technical support during construction, pre-commissioning, commissioning, and start-up activities.</li> <li>Manage engineering changes, deviations, concessions, and technical queries throughout project execution.</li> <li>Facilitate effective communication between project management, engineering teams, and external stakeholders.</li> <li>Drive continuous improvement initiatives and promote best engineering practices across projects.</li> <li>Ensure lessons learned are captured and communicated within the organization.</li> <li>Lead, mentor, and develop engineering personnel while fostering a collaborative and high-performance work environment.</li> <li>Promote and maintain the highest standards of quality, safety, sustainability, and operational excellence.</li> </ul>Qualifications and Experience <ul> <li>Bachelor's or Master's Degree in Engineering.</li> <li>Minimum <strong>15+ years of engineering experience</strong> within the Oil &amp; Gas, Petrochemical, LNG, Refining, Energy, or Industrial sectors.</li> <li>Minimum <strong>5+ years of experience in Project Engineering Management</strong> or Engineering Management roles on major EPC/EPCM projects.</li> <li>Demonstrated experience managing multidisciplinary engineering teams across FEED, Detailed Engineering, EPC, and Brownfield projects.</li> <li>Strong understanding of project delivery processes, engineering management systems, and project execution methodologies.</li> <li>Proven ability to manage engineering schedules, budgets, resources, and project risks.</li> <li>Experience coordinating with clients, licensors, contractors, suppliers, and global engineering teams.</li> <li>Extensive knowledge of engineering standards, international codes, and industry best practices.</li> <li>Strong commercial awareness and understanding of contractual obligations.</li> <li>Excellent leadership, communication, stakeholder management, and team development skills.</li> <li>Experience with project management and engineering management tools is highly desirable.</li> <li>PMP, APM, or equivalent Project Management certification is an advantage.</li> </ul><br><p><span><i>Starting Date: ASAP</i></span></p><br><p><span><strong>About you:</strong></span></p><br><p><span>We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:</span></p><br><p><span>Qualifications: Bachelors or Diploma</span></p><br><p><span>Languages: <i>English + proficiency level (Basic, Professional, Fluent)</i></span></p><br><p><span>Main skills: <i>(up to 4)</i></span></p><br><p><span><strong>Your career with us&nbsp;</strong></span></p><br><p><span>Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.</span></p><br><p><span><strong>What’s Next?</strong></span></p><br><p><span>Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application.&nbsp;</span></p><br><p><span>We invite you to get to know more about our company by visiting&nbsp;</span><span>www.ten.com</span><span>and follow us on&nbsp;</span><span>LinkedIn</span><span>,&nbsp;</span><span>Instagram</span><span>,&nbsp;</span><span>Facebook</span><span>,&nbsp;</span><span>X</span><span> and&nbsp;</span><span>YouTube</span><span>&nbsp;for company updates.</span></p><br><br> </div>

<ul><li><p>Position Overview: Responsible for providing in-house financial leadership and oversight, with a primary focus on the approval of budgets, financial statements, usage fees, SLAs, treasury and funding, risk management, tax and internal controls. This role ensures that company financial interests are protected and that all financial activities are conducted in accordance with governance standards and regulatory requirements. While the Finance Manager leads and approves core financial processes, certain finance, accounting, treasury, and controlling activities may be delivered under a Service Level Agreement (SLA) with company or through third-party providers.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Budgeting and Financial Oversight: • Lead the preparation, review, and approval of company annual budgets and financial statements on the basis of an SLA.</p></li><li><p>Oversee the calculation and approval of usage fees and service level agreements (SLAs).</p></li><li><p>Management investments • Manage all financial requirements, including in line with service level agreements (SLAs).</p></li><li><p>Funding and Treasury • Oversee treasury operations on the basis of an SLA.</p></li><li><p>Interface to ECA and shareholders on the debt financing instruments</p></li><li><p>Risk Management and Internal Controls: • Develop, implement, and monitor internal controls to safeguard financial assets and ensure compliance with policies and regulations.</p></li><li><p>Identify, assess, and manage financial risks, recommending mitigation strategies as needed.</p></li><li><p>Identify conflicts of interest between shareholders and service providers</p></li><li><p>Financial and Business Reporting and Analysis: • Ensure timely and accurate financial and business reporting to the Managing Director, Board and shareholders</p></li><li><p>Responsible for preparation of statutory financial statements</p></li><li><p>Analyze financial and business performance, variances, and trends to support strategic decision-making.</p></li><li><p>Stakeholder Engagement: • Serve as the primary finance point of contact, liaising with different auditors, banks and regulatory authorities.</p></li><li><p>Oversee and coordinate finance, accounting, treasury, and controlling services provided under SLA contracted with third parties, ensuring alignment with company requirements.</p></li><li><p>Tax • Ensure tax compliance and regular tax filings on the basis of an SLA</p></li><li><p>Governance and Compliance: • Ensure compliance with all relevant financial regulations, governance frameworks, and internal policies.</p></li><li><p>Support the preparation and review of Board materials including Audit Committee, financial reports, and audit documentation.</p></li><li><p>Other: • Contribute to HSE</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field; professional certification (e.g., CPA, ACCA, CMA) is an advantage.</p></li><li><p>Minimum 10 years of finance experience, with at least 5 years in a senior finance or controlling role within the petrochemical, energy, or process industry.</p></li><li><p>Proven expertise in budgeting, financial reporting, treasury and funding, risk management, tax and internal controls in large-scale industrial environments.</p></li><li><p>Knowledge of financial regulations and international accounting standards as applicable</p></li><li><p>Demonstrated experience in managing external service providers and working with SLAs.</p></li><li><p>Fluency in English</p></li></ul>

Our Finance team is responsible for ensuring accurate financial operations and plays a crucial role in managing the Firm’s financial health. Our team handles a wide range of financial activities including financial planning, budgeting, forecasting, taxation, partner compensation, payroll, treasury and cash flow management to support the Firm’s strategic goals. We are responsible for inventory management including billing and collections, and analysis of client, matter and timekeeper profitability. We oversee statutory accounting and ensure compliance with financial regulations and standards. The Finance team also prepares financial statements, reports and analysis to provide insights into the Firm’s financial performance. We work closely with other functions to monitor expenses, optimize financial processes and implement cost-saving initiatives. Through meticulous financial management and strategic planning, the Finance team ensures the Firm’s financial stability and supports its growth objectives.<br><br>The Revenue Controller partners with our Middle East Revenue Manager to drive best-in-class revenue control across the region, working at the heart of a fast-paced, international practice. You will play a pivotal role in preparing financial reports, ensuring compliance with financial policies, and supporting the Firm’s key client program. Additionally, you will assist with collections, provide forecasts, and liaise with international offices to support revenue and credit control across the region. You will also collaborate closely with Finance teams in multiple offices, supporting the Firm in delivering on its global financial and strategic targets.<br><br>Key Responsibilities<br><br>Responsible for overall client contact and management with regards to ARConducting meetings with Partners across the Middle East region to discuss WIP & AR balances, sufficiently documenting actions and following up Managing the matter set up process from a revenue control aspect, ensuring all relevant information is set up correctly on 3E. This will involve selective testing and review of matters, bills produced and slow moving or unusual balances Identifying any potential bottlenecks within the billing and collection process and taking remedial action, as necessary Preparation of consolidated monthly cash collection and billing forecasts for agreed Partners in discussion with Finance management and Regional Section Heads Ensure that billing matters are dealt with on a timely basis by working with PA’s, Revenue Assistants and our Operations team in Manila Consult with matter managers / Inventory Partner regarding variations to standard terms, agreement of discounts and rate amendments. Identifying such variations and ensuring such arrangements are correctly recorded within 3EOversee regular and ad–hoc reporting and projects for clients, Partners and management Taking responsibility for compliance with local laws, in particular VAT and WHTEnsuring VAT and other local taxes are correctly reflected and accounted for Ensure members of the Middle East Revenue Control team understand the requirements across the region, from both a Firm and Regulatory perspective Travel to ME offices to maintain professional relationships, when required to do so Ensuring internal systems are kept up to date with latest WIP and AR information including, but not limited to, diarizing tasks and follow ups by the relevant member of the Middle East Revenue Control team Responsible for missing time management Overseeing the review of unallocated cash and ensuring its correct allocation (or return), in a timely fashion Liaising with other sections of the Finance function/ regions to ensure best practice and Firm policy is adhered to, always Working on any other matters/ projects raised from time to time<br><br>Qualifications And Skills<br><br>Minimum of A Levels or equivalent education essential International law firm experience, preferable Experience in using Elite or 3E is strongly preferred, but experience with a similar PMS system will also be considered Relevant and in-depth revenue control and collections experience Can inspire trust and confidence from internal and external clients, in particular our Partners Excellent interpersonal and team working skills, ability to work effectively at all levels within an organization Strong oral and written communication skills Demonstrate the ability to deal with difficult situations Must be self-motivated, highly organized, accurate, with attention to detail and be able to work with minimal supervision Flexible and enthusiastic with the ability to manage own workload and priorities to meet deadlines Knowledge of the VAT and WHT laws around the region Computer literate including at least an intermediate knowledge of Word and Excel Strong numerical skills including the ability to compute rates, ratios and percentages<br><br>Other<br><br>This is a 15 month Fixed Term contract (maternity cover) This role reports to the Revenue Manager, based in Dubai. Our standard office hours are 9:00-18:00, with a requirement for 4 days in the office per week. <br><br>This role reports to <br><br>Revenue Manager<br><br>The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.<br><br>The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.<br><br>Note to Recruitment Agencies<br><br>Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

The Senior Commercial Manager will be responsible for commercial governance of Projects He / she will also manage the day-to-day operation of Commercial and Contract Management and provide leadership and managerial support to ensure the highest possible work ethic in accordance with established procedures through the life cycle of the project. He / she will undertake all activities in line with the core values of Mirage, ensuring the team focuses on the following: Integrity in all transactions and contract placement; High standard of support to stakeholders (internal & external); Ensure delivery of KPI and contract commitments; Commitment to the success of the programme; Encourage team effort and individual productivity The Commercial Manager must be an effective manager, communicator, problem- solver and organiser with sound knowledge and relevant experience and must maintain accountability of Project/Portfolio Commercial Performance.<br>Qualifications and Experience Tertiary qualification (University Graduate) in Quantity Surveying, similar degree or Tertiary qualification in Project Management, Building Management, Engineering, Architecture with extensive experiential learning in the construction industry (7 years plus middle east experience) At least 10 years of relevant experience in a project / commercial management role Progressively increased responsibility over career duration UAE experience preferred Relevant projects of an appropriate scale Active membership of a relevant professional institution such as RICS is desirable<br>Key Responsibilities Keep abreast of business and technical developments in the construction industry as a basis for planning and managing change, and ensuring the Company’s success and business viability against competition Monitor market conditions and changes in the business environment to assist Mirage in making recommendations about changes or adaptations to development plans Advise the Development Director with regards to identified operating risks, poor performance, required remedial actions, claims, and variation orders issues for further action With the finance / controls department, develop and implement cost control systems and financial reporting that can be correlated to the project budget, revenue and costs Monitor performance of commercial staff and give the necessary directives, mentoring and training and assign / coordinate subordinate resources as and when required Establish internal project administration procedures for development management, commercial, planning, procurement and financial integration Ensure decisions are made in accordance with established commercial procedures whilst ensuring the best solution is advocated for Mirage, the Client and project Other commercial management duties as assigned by the Project Director / Manager Other decription:Procurement Pre-Contract / Design Commercial Management Post Contract / Supervision Commercial Management<br>Only shortlisted candidates will be contacted.

Role Description We are seeking a creative, strategic, and highly organised Social Media Manager to develop and manage social media strategies that strengthen brand awareness, increase audience engagement, and support broader marketing objectives. The role will oversee social media activities across relevant platforms and ensure consistent, engaging, and high-quality brand communication. Key responsibilities include developing social media strategies and content calendars, planning and publishing engaging content, managing social media campaigns, and coordinating visual and written content across platforms. The Social Media Manager will monitor online conversations, respond to audience interactions, maintain brand voice, and identify opportunities to improve community engagement and brand visibility. The role will track and analyse social media performance, including reach, engagement, audience growth, traffic, and conversion metrics. It will use insights and trends to optimise content strategies, campaign performance, and platform-specific activities. The Social Media Manager will also collaborate with marketing, creative, product, and external partners to develop relevant and compelling social content. The successful candidate will stay informed about emerging platforms, social media trends, content formats, and audience behaviours while continuously improving social media strategies and maintaining a strong and consistent online presence. Qualifications Degree or relevant qualification in Marketing, Communications, Digital Marketing, Media, Business, or a related discipline. Strong understanding of social media platforms, content strategies, audience engagement, and digital marketing principles. Excellent writing, editing, proofreading, and communication skills. Strong creative skills with the ability to develop engaging and platform-appropriate content. Ability to develop social media strategies, content calendars, campaign concepts, and publishing plans. Strong understanding of social media analytics, performance metrics, and audience insights. Ability to monitor trends, competitor activities, emerging platforms, and changes in audience behaviour. Good knowledge of paid and organic social media marketing is desirable. Familiarity with social media management, scheduling, analytics, design, and content creation tools. Strong organisational and project management skills with the ability to manage multiple campaigns and deadlines. Ability to collaborate effectively with internal teams, creative partners, influencers, agencies, and other stakeholders. Strong attention to detail and commitment to brand consistency. Proactive, adaptable, trend-aware, and results-oriented approach to social media management.

Head – Projects & Facilities Confidential Executive Search<br>Our client is seeking an experienced Head – Projects & Facilities to lead a strategically important function within a complex, multi-site organization. This executive leadership role offers the opportunity to lead a diverse portfolio of capital projects and facilities while driving operational excellence, governance, and long-term infrastructure strategy across a complex business environment.<br>Key Responsibilities Lead the planning, execution, and governance of major projects from concept through completion. Develop and implement long-term Projects & Facilities strategies aligned with business objectives. Oversee project delivery, budgets, timelines, quality, risk management, and compliance. Ensure efficient management of facilities, maintenance operations, asset lifecycle, and service delivery. Drive continuous improvement initiatives focused on operational efficiency, sustainability, and cost optimization. Manage relationships with consultants, contractors, suppliers, and strategic partners. Collaborate with senior leadership and cross-functional stakeholders to ensure successful project outcomes. Lead, develop, and mentor a high-performing Projects & Facilities team.<br>About You We're looking for a strategic leader who combines strong commercial acumen with extensive experience delivering complex projects and managing large operational assets. You will bring:<br>12+ years of progressive leadership experience within Projects, Construction, Development and/or Facilities Management. Proven experience managing large-scale, multi-site capital projects. Strong expertise in project governance, budgeting, contract management, procurement, and vendor performance. Experience leading multidisciplinary teams within complex organizations. Excellent stakeholder management, negotiation, and executive communication skills. A Bachelor's degree in Engineering, Architecture, Construction Management, or a related discipline. A postgraduate qualification is advantageous. Professional certifications such as PMP, LEED, or similar are considered a plus.<br>Why This Opportunity? This is a rare opportunity to lead a strategically important function within a well-established organization supporting a long-term strategic agenda. The successful candidate will play a key role in shaping long-term infrastructure strategy while leading a high-impact portfolio of projects and facilities.<br>Confidentiality This appointment is being managed as a confidential executive search. Further information regarding the organization and the opportunity will be shared with shortlisted candidates during the selection process.<br>Only shortlisted candidates will be contacted. We thank all applicants for their interest.

????????‍???? WE’RE HIRING: HEAD CHEF???? Dubai, United Arab Emirates ???????????? Position: Head Chef???? Level: Senior / Leadership???? Industry: Hospitality | Restaurants | Hotels | Food & Beverage???? LEAD THE KITCHEN. INSPIRE THE TEAM. CREATE EXCEPTIONAL EXPERIENCES. We’re looking for a talented and passionate Head Chef to lead our kitchen operations in Dubai. If you have strong culinary expertise, creative vision, leadership skills, and a passion for delivering outstanding food quality, this is an exciting opportunity to take your culinary career to the next level. ????️???????? ROLE RESPONSIBILITIES✅ Lead and manage daily kitchen operations and culinary activities✅ Develop menus, recipes, and innovative food concepts✅ Maintain consistently high standards of food quality, presentation, and taste✅ Lead, train, motivate, and develop the kitchen team✅ Manage food preparation, production, and service operations✅ Monitor food costs, portion control, inventory, and kitchen budgets✅ Ensure strict food safety, hygiene, and sanitation standards✅ Coordinate with restaurant management and front-of-house teams✅ Manage supplier relationships and ensure quality ingredients are available✅ Introduce continuous improvements to kitchen processes and culinary standards???? QUALIFICATIONS✔️ 5+ years of professional culinary experience with previous senior chef leadership experience✔️ Proven experience managing a professional kitchen or culinary team✔️ Strong knowledge of international cuisine, food preparation, and presentation✔️ Excellent leadership, communication, and organizational skills✔️ Strong understanding of food safety, hygiene, and HACCP standards✔️ Ability to manage food costs, inventory, and kitchen operations✔️ Creative approach to menu development and culinary innovation✔️ Hotel, restaurant, resort, or luxury hospitality experience is highly preferred✔️ Culinary qualification or equivalent professional experience preferred???? WHY JOIN US????? Build your culinary career in Dubai’s world-class hospitality market????️ Lead a talented and professional kitchen team???? Opportunity to influence menus, concepts, and culinary direction???? Competitive compensation and performance opportunities???? Work in a dynamic, multicultural environment???? Strong opportunities for professional and career development???? APPLY NOW! Ready to lead the kitchen and create unforgettable dining experiences????? Apply today and take your culinary leadership career to the next level in Dubai! �

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager - In Store Operations | MAF Retail | UAE Corporate Head Office<br><strong>ROLE SUMMARY</strong><br>The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance the customer experience, and ensure seamless campaign execution. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.</li><li>Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.&nbsp;</li><li>Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.&nbsp;</li><li>Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.&nbsp;</li><li>Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.&nbsp;</li><li>Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.&nbsp;</li><li>Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.&nbsp;</li><li>Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.&nbsp;</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.</li><li>Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.</li><li>Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.</li><li>Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.</li><li>Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.</li><li>Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

Job Purpose<br>The profile is an integral component of the UAB Corporate Banking; to manage the governance and compliance regulatory requirements of the bank within Corporate Banking (CB), taking day to day responsibility for the gaps in adherence identified during both internal and external compliance audits, overseeing the end-to-end implementation of identified improvement areas to ensure CB aligns to the regulations and compliance expectations. Facilitating transformation initiatives across all areas of Corporate Banking with an objective to create future state processes, procedures and systems using recognised best practice methodologies, completion of projects related to Central Bank UAE; facilitating remediation task, testing of modules, data entry and data analysis across all the projects that are under CB UAE mandate.<br>Principal Accountabilities<br>Stakeholder Management: Provide support, advice and guidance on Corporate Banking Governance Framework, processes and other regulatory requirements in order to gain their commitment and understanding to the changes required collaborate on related queries to ensure confirmation of agreed resolutions are issued in line with the requirements and process support the team in ensuring adherence of the requirements in timely manner in order to respond to related activities quickly, effectively and within agreed turnaround times (TATs).<br>Risk Management: Conduct internal quality assurance audits, identifying improvement areas and overseeing the implementation of the compliance updates to prepare the department ahead of an external auditdevelop and oversee internal control systems, in-order-to prevent or deal with violations of external regulatory guidelines and internal policies. Perform adequate care and due diligence in day-to-day conduct to protect the bank from financial and non-financial loss and compliance with the UAE banking legislation and regulations. Adhere to legal, corporate and regulator procedures to ensure the banks full compliance.<br>Reporting and Record Keeping: Monitor, track, analyse and report findings, taking necessary action and controls in order to adhere to the regulations, maintain/update records and information related to regulatory/compliance requirements. Manage and track project deliverables, maintaining complete and updated information of the status of projects, reporting on potential issues in order to keep the relevant CB coverage teams updated on progress. Oversee the submission and maintenance of Management Information System (MIS) in order to report daily activities to relevant teams including the Line Manager.<br>Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems<br>Policies, Processes, Systems and Procedures: Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.<br>Customer Service: Demonstrate Our Promise and apply the UAB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.<br>Qualification & Experience<br>Bachelor's degree in business administration, finance, or appropriate alternative qualification (e.g. Lean Sigma Black Belt) At least 10 years of experience in banking or financial services. Competent in achieving innovative process improvements. Knowledge of banking operations & compliance and regulatory requirements An understanding of corporate governance and risk management Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with internal and external stakeholders. Strong analytical and problem-solving skills, with the ability to develop and implement data-driven solutions. Ability to analyze and interpret data, understand processes, benefit tracking and project reporting. Ability to produce executive level documentation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>B2B commerce is evolving fast and Sana Commerce is built to lead it. We help manufacturers, distributors, and wholesalers create seamless digital buying experiences that strengthen customer relationships and drive real business growth.</p><br><p>We're on a mission to become the go-to commerce platform for B2B companies navigating complexity at scale. That means constantly pushing the boundaries of what's possible in ERP-integrated commerce and building a team bold enough to get us there.</p><br><p>At Sana Commerce, you'll have real ownership, work on problems that matter, and help shape where B2B commerce goes next.</p><br><p>The Finance Director leads the overall finance function, owning financial strategy, governance, and performance across the organization. This role is expected to be approximately 75% hands-on, with direct involvement in financial planning, performance analysis, cash management, reporting, and operational finance activities, while also providing leadership across the wider finance team. The role ensures alignment between accounting and finance planning and control, enabling accurate reporting, strong controls, and data-driven decision-making in a multi-entity SaaS environment.</p><br><p><u><strong>Responsibilities&nbsp;</strong></u></p><br><p><strong>Finance Leadership &amp; Strategy</strong></p><br><ul><li>Define and execute financial strategy aligned with company growth</li><li>Partner closely with the CEO and leadership team on key decisions while personally driving financial analysis and recommendations</li><li>Ensure alignment between financial performance and business objectives through direct involvement in planning and execution</li><li>Own the finance technology stack, including systems strategy, automation roadmap, data integrity, and the application of AI to improve finance processes, controls, and decision support</li><li>Lead or oversee finance systems and data capabilities, with accountability for finance tooling and resources</li></ul><p><strong>Governance &amp; Control</strong></p><br><ul><li>Own financial policies, controls, and compliance frameworks across the Group</li><li>Ensure strong audit, tax, and regulatory compliance across all entities and jurisdictions</li></ul><p><strong>End-to-End Finance Accountability</strong></p><br><ul><li>Hold direct accountability for core finance processes (O2C, P2P, R2R, Reporting, Tax), remaining closely involved in day-to-day execution where needed</li><li>Ensure clear ownership and smooth execution across finance teams while personally stepping into priority issues and critical deliverables</li><li>Own group tax compliance across all entities, including transfer pricing, withholding tax, corporate income tax, and innovation box compliance, ensuring robust governance and timely filing.</li></ul><p><strong>Holding Company support</strong></p><br><ul><li>Provide holding company support across the Group, including VPB and Innovation Box compliance.</li><li>Lead transfer pricing activities for the HoldCo, including the model, Master File, and alignment with other group companies.</li><li>Oversee intragroup loans, consolidated financial statements, and external audit coordination.</li><li>Manage corporate administration requirements, including the UBO register, organizational chart, dividend tax filings, and coordination of related-party documentation.</li><li>Serve as the global end-responsible owner for banking and payments.</li></ul><p><strong>Performance &amp; Planning</strong></p><br><ul><li>Personally lead forecasting, financial modeling, variance analysis, and scenario planning</li><li>Take direct ownership of OPEX, cash flow, working capital, and liquidity management</li><li>Drive KPI management with revenue and technology teams across CAC, CLTV, and gross margin through hands-on analysis and business partnering</li></ul><p><strong>Leadership</strong></p><br><ul><li>Lead the Head of Accounting and Head of Financial Planning and Controlling while remaining deeply involved in core finance activities</li><li>Build a scalable, high-performing global finance organization with a practical, sleeves-rolled-up leadership style</li></ul><br>Qualifications<br><ul><li><p>Extensive Financial Management Experience: 10+ years in finance, ideally in tech or SaaS environments with recurring revenue models.&nbsp;</p><br></li></ul><ul><li><p>Expertise in Financial Controls and Compliance: Proven ability to establish robust financial policies and controls to ensure compliance and mitigate risks.&nbsp;</p><br></li></ul><ul><li><p>Strong Background in Cost Control &amp; OPEX Management: Deep understanding of cash flow, working capital, and operational expenditure management for cost efficiency and accountability.&nbsp;</p><br></li></ul><ul><li><p>Analytical and Forecasting Skills: Expertise in financial modeling, variance analysis, and scenario planning to support accurate budgeting, forecasting, and strategic decision-making.&nbsp;</p><br></li></ul><ul><li><p>Proficiency in Financial Process Optimization (ESA): Experience in streamlining and automating finance functions to enhance scalability and productivity.&nbsp;</p><br></li></ul><ul><li><p>Strategic Financial Planning &amp; Business Acumen: Ability to develop financial strategies aligned with long-term goals and advise on critical areas like M&amp;A, product development, and ROI.&nbsp;</p><br></li></ul><ul><li><p>Leadership and Team Development: Demonstrated experience (at least 7 years) in building and managing high-performing finance and IT teams, with a focus on succession planning and employee engagement.&nbsp;</p><br></li></ul><p><u><strong>We offer&nbsp;</strong></u></p><br><ul><li><p>Close collaboration at the executive level with the CEO and leadership team.&nbsp;</p><br></li></ul><ul><li><p>Opportunity to drive financial strategy and impact growth.&nbsp;</p><br></li></ul><ul><li><p>Ownership of key SaaS and budgeting metrics.&nbsp;</p><br></li></ul><ul><li><p>Leadership role in building a high-performing finance team.&nbsp;</p><br></li></ul><br>Additional Information<br><p>#LI-Hybrid</p><br><p>#LI-SV1&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Archirodon,&nbsp;having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. &nbsp;</strong></p><br><p><em>We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense &amp; Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.</em></p><br><br>Job Description<br><p>We are constantly growing and looking for an experienced <strong>Project Controls Manager</strong> to join our international Operations Control team, working on our newly awarded Oil &amp; Gas projects in UAE.</p><br><p>Would you like to be part of a dynamic EPC leader with global presence? We’d like to meet you!</p><br><p>Reporting directly to the Project Manager, you will be responsible for supervising and coordinating all Project Controls activities either performed directly or through sub-contractors to ensure that the works are carried out in accordance with the construction schedule, within budget and project quality requirements.</p><br><p>Sounds exciting? Read on.</p><br><p><strong>What you will need to do: </strong></p><br><ul><li>Assign responsibilities within your team so as to ensure the best possible delivery.</li><li>Ensure proper scope management of the project in cooperation with the Project Manager, Operations Controls Manager and Contract Manager.</li><li>Establish and maintain a valid, detailed and resource-loaded project schedule in cooperation with the other project department heads, the project manager, and the respective division team. Monitor the progress of the works (including the one of subcontractors) identifying and communicating areas of concern and proposing mitigation plans.</li><li>Ensure the data collecting system for planning, invoicing, controlling and reporting; prepare the contractually foreseen reports as well as the Company’s internal project control reports as per Company’s procedures.</li><li>Establish the invoicing procedure and supervise its proper implementation.</li><li>Establish the cost control system in co-operation with the Commercial Manager as per Company’s procedures and supervise its proper application; ensure the smooth co-operation with all the sections of the Project.</li><li>Ensure proper control over the Project performance compared to the tender and/or budget.</li><li>Ensure proper control of subcontractors’ invoices.</li><li>Actively support building and maintaining positive customer relationships with Employer’s and Engineer’s representatives</li><li>Ensure people are being trained and developed and prevent work related conflicts</li><li>Identify problem areas and promote corrective actions.</li><li>Continuously improve the performance of company operations.</li><li>Assess risks to maintain the risk profile within set limits.</li></ul><br>Qualifications<br><ul><li>University degree in Engineering</li><li>At least 15 years relevant experience including 5 years management experience in construction industry at similar level</li><li>Experience in EPC Projects above US$ 100M with ADNOC (or equivalent) is essential with involvement in all project phases (Engineering, Procurement &amp; Construction).</li><li>Previous employment with leading EPC contractors is highly preferable.</li><li>Capability to perform under stressful situations.</li><li>Substantial cost estimation, cost control, planning, risk management and contractual knowledge.</li><li>Engineering, procurement, construction, pre-commissioning and commissioning awareness.</li><li>Fluency in the English language.</li><li>Knowledge of project management tools.</li><li>Knowledge of basic financial concepts.</li></ul><br>Additional Information<br><p><strong>You are someone who:</strong></p><br><ul><li>Has a solid and preferably diverse technical background and enjoys engineering challenges</li><li>&nbsp;Is reliable, committed, and able to work towards agreed goals and schedules</li><li>&nbsp;Approaches problems practically and supports timely decision-making</li><li>&nbsp;Communicates clearly and works well with others</li><li>&nbsp;Has some exposure to Project Management, or an interest in developing in this area</li><li>&nbsp;Is keen to learn, improve, and grow professionally</li></ul><p><strong>What’s in it for you: </strong></p><br><p>Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create&nbsp;mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come.&nbsp;At Archirodon, you will find a proud,&nbsp;productive and human-centric culture, caring for and building on our people and their development!</p><br><p><em>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring&nbsp;our&nbsp;</em><em>open vacancies</em><em>&nbsp;and our&nbsp;</em><em>LinkedIn</em><em>&nbsp;page!&nbsp; Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.</em></p><br><p><em>Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations.</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><strong>Team Overview </strong></p><br><p>Technical Projects Division (Gas Operations) is responsible for delivering a diverse portfolio of Projects and Engineering modifications across ADNOC Gas assets including Habshan, Bab, BuHasa, Asab, and Habshan‑5. The division manages multiple projects at various Stages ranging from ASSESS, SELECT, DEFINE, EXECUTE, including tendering activities. It manages site execution, material procurement, construction, commissioning, and start-up to final handover, ensuring structured delivery aligned with ADNOC strategic growth objectives and operational reliability requirements.</p><br><p>The team leads and delivers integrated project management, engineering assurance, and interface coordination, driving the safe, efficient, and timely execution of projects. It enforces full compliance with ADNOC standards, HSE requirements, and value assurance frameworks, ensuring structured project delivery aligned with the Group Value Assurance Process. By proactively engaging and aligning with key stakeholders, Operations, Central Engineering, licensors, vendors, OEMs, and E/EP/EPC contractors, the team drives delivery excellence, enhances asset performance, and enables uninterrupted production growth.</p><br><p>In addition, the team manages Business Continuity fast‑track projects to support ADNOC business strategies, ensuring timely response to critical operational requirements and maintaining uninterrupted production and asset reliability.</p><br><p>With a strong focus on governance, risk management, and stakeholder alignment, Technical Projects Division plays a critical role in enabling capacity enhancements, debottlenecking initiatives, and brownfield developments / modifications across ADNOC Gas facilities, supporting long-term operational sustainability and value maximization.</p><br><br><p><strong>Summary of the Role, </strong></p><br><p><strong>key challenges, key success factors</strong></p><br><p><strong><u>Role </u></strong></p><br><p>Manage a portfolio of projects and provide leadership, direction, and oversight to multiple Project Managers to ensure successful delivery of projects in accordance with approved scope, schedule, cost, quality, HSE, and business objectives.</p><br><p>Drive project governance, portfolio performance, resource optimization, risk management, and stakeholder alignment across the project portfolio while ensuring compliance with ADNOC policies, GVAP requirements, contractual obligations, and applicable regulations.</p><br><p><strong><u>Key Accountabilities</u></strong></p><br><p><strong>Project Portfolio Management</strong></p><br><ul><li>Manage and oversee a portfolio of projects throughout the project lifecycle from ASSESS through EXECUTE and handover.</li><li>Direct and guide Project Managers in planning, execution, monitoring, and delivery of assigned projects.</li><li>Ensure alignment of project portfolio priorities with ADNOC business strategies and operational objectives.</li><li>Monitor portfolio performance and implement corrective actions to address project schedule, cost, resource, or execution issues.</li><li>Review and challenge project execution strategies to ensure optimum project delivery and value realization.</li></ul><p><strong>Project Governance &amp; Assurance</strong></p><br><ul><li>Establish and maintain project governance frameworks, decision gates, and assurance processes across the portfolio.</li><li>Ensure compliance with ADNOC GVAP requirements and project approval processes.</li><li>Review project performance, risks, opportunities, and readiness for progression through lifecycle gates.</li><li>Provide recommendations to Management on project priorities, investment decisions, and project execution strategies.</li><li>Drive consistent application of project management standards, methodologies, and best practices.</li></ul><p><strong>Leadership &amp; Management of Project Managers</strong></p><br><ul><li>Provide leadership and technical guidance to Project Managers.</li><li>Monitor project manager performance and support achievement of project objectives.</li><li>Facilitate knowledge sharing, lessons learned, and continuous improvement across the project portfolio.</li><li>Promote a culture of accountability, collaboration, innovation, and project delivery excellence.</li><li>Support development of project management competencies and succession planning.</li></ul><p><strong>Portfolio Planning, Cost &amp; Resource Management</strong></p><br><ul><li>Review and consolidate project schedules, budgets, forecasts, and resource requirements.</li><li>Support development of annual CAPEX plans and long-term project investment strategies.</li><li>Monitor portfolio expenditure and identify cost optimization opportunities.</li><li>Review major project changes, claims, variations, and contractual issues.</li><li>Ensure effective allocation of project resources across the portfolio.</li></ul><p><strong>Stakeholder &amp; Interface Management</strong></p><br><ul><li>Maintain effective engagement with ADNOC Gas leadership, ADNOC Group companies, Operations, Engineering, Procurement, Legal, HSE, and other stakeholders.</li><li>Resolve high-impact project issues requiring senior management intervention.</li><li>Facilitate alignment between Project Managers, Operations, Engineering, PMC, licensors, EPC contractors, and regulatory bodies.</li><li>Represent the project portfolio in management reviews, governance forums, and executive meetings.</li></ul><p><strong>Risk, HSE &amp; Quality Management</strong></p><br><ul><li>Ensure implementation of ADNOC HSE, sustainability, quality, and risk management requirements across the portfolio.</li><li>Monitor strategic project risks and ensure effective mitigation plans are implemented.</li><li>Promote safe project execution and a strong project HSE culture.</li><li>Ensure compliance with applicable legislation, governance standards, and quality requirements.</li></ul><p><strong>Performance, Reporting &amp; Continuous Improvement</strong></p><br><ul><li>Review portfolio KPIs and project performance metrics.</li><li>Provide consolidated portfolio reports and executive updates to Management.</li><li>Drive project delivery improvements through benchmarking, lessons learned, and continuous improvement initiatives.</li><li>Promote digitalization, innovation, and efficient project delivery practices.</li></ul><p><strong><u>Key Success Factors</u></strong></p><br><ul><li>Successful delivery of a portfolio of projects within approved business objectives.</li><li>Strong leadership and effective management of multiple Project Managers.</li><li>Consistent achievement of portfolio schedule, cost, quality, and HSE targets.</li><li>Effective implementation of GVAP and project governance requirements.</li><li>Strong stakeholder alignment across ADNOC Gas, ADNOC Group companies, and external partners.</li><li>Proactive management of project portfolio risks and opportunities.</li><li>Continuous improvement of project delivery performance and execution efficiency.</li></ul><br><p><strong>What is the person expected to deliver in the first 6 to 12 months</strong></p><br><ul><li>Establish effective governance and performance management across the assigned project portfolio.</li><li>Strengthen coordination and alignment between Project Managers, Operations, Engineering, and ADNOC Group companies.</li><li>Improve project portfolio performance through proactive management of risks, interfaces, schedule, cost, and resources.</li><li>Enhance project delivery consistency by standardizing project controls, reporting, and governance practices.</li><li>Drive successful progression and delivery of projects from ASSESS, SELECT, DEFINE, EXECUTE phases including tendering activities while maintaining compliance with GVAP requirements.</li></ul><br><p><strong>Expected Career path for the Role</strong></p><br><p>Senior Leadership roles</p><br><br><br><p><strong>Candidate Profile</strong></p><br><br><p><strong>Candidate Nationality</strong></p><br><p>TBA</p><br><br><p><strong>Key Functional Experience and possible position titles in external organizations </strong></p><br><p>TBA</p><br><br><p><strong>Key Criteria&nbsp; / Skills</strong></p><br><p><strong>(Highlight Top 5 Skills)</strong></p><br><p><strong>Essential Skills</strong></p><br><p><strong>Must Haves</strong></p><br><p><strong>&nbsp;Desirable Skills</strong></p><br><p><strong>Nice to haves </strong></p><br><br><ul><li>Strong expertise in managing a portfolio of Oil &amp; Gas projects across the project lifecycle.</li><li>Proven experience leading and mentoring multiple Project Managers.</li><li>Strong knowledge of project governance, GVAP, project controls, risk management, and contract administration.</li><li>Experience managing EPC, PMC, licensors, engineering consultants, and major stakeholders.</li><li>Strong leadership, strategic planning, stakeholder management, and decision-making capabilities.</li></ul><ul><li>Experience in ADNOC or major operator project environments.</li><li>Experience managing large CAPEX portfolios and brownfield developments.</li><li>Knowledge of portfolio management, digital project delivery, and organizational transformation.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Nord Anglia Education is looking to recruit a&nbsp;<strong>School Finance Manager</strong> to join NAS Dubai.</span></p><br> <p><span>We are looking for an experienced finance professional to oversee the finance department at NAS Dubai, working closely with the Principal, Senior Leadership Team, regional finance, operations, and marketing teams to drive commercial success and operational efficiency.</span></p><br> <p><span><strong><span>The role:</span></strong></span></p><br> <p><span>We seek an individual to join as a <strong>School Finance Manager</strong> where your focus will be:</span></p><br> <ul> <li><span>Responsible for all month-end and statutory accounts, leading the annual external audit process</span></li> <li><span>Leading budgeting, forecasting, and variance analysis for the school</span></li> <li><span>Managing cash flow and working capital, providing clear visibility on liquidity and risk</span></li> <li><span>Overseeing Capex reporting, weekly KPI, and cash collection reports</span></li> <li><span>Supporting the procurement process and overseeing supplier contracts and service agreements</span></li> <li><span>Providing accurate, timely financial information to Principals, SLT, and budget holders to support decision-making</span></li> <li><span>Supervising accounts payable and receivable processes, ensuring timely billing and vendor payments</span></li> <li><span>Overseeing payroll in coordination with HR, ensuring compliance with local regulations</span></li> <li><span>Ensuring full compliance with financial procedures, company policy, and local accounting standards</span></li> </ul> <p><span><strong><span>The Successful Candidate will possess:</span></strong></span></p><br> <ul> <li><span>Minimum of 7 years’ experience in accounting or financial leadership, ideally within education or a service-oriented organisation</span></li> <li><span>Recognised accountancy qualification (CIMA, CPA, ACCA, ACA, etc.)</span></li> <li><span>Experience in reporting, consolidation, business planning, and process improvement</span></li> <li><span>Strong people management and leadership skills</span></li> <li><span>Proficiency with accounting software (e.g., Microsoft Dynamics, OneStream, or equivalent)</span></li> <li><span>Excellent communication and presentation skills with both finance and non-finance stakeholders</span></li> <li><span>Strong analytical skills and advanced Excel capability</span></li> <li><span>High level of personal integrity and professionalism</span></li> </ul> <p><span><strong><span>Please see full job description&nbsp;<span>here.</span></span></strong></span></p><br> <p><span><span>At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.<br>All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.<br>We welcome applications from suitable qualified persons from all diverse backgrounds<br>Please note, only shortlisted candidates will be contacted.</span></span></p><br> </div>

<p>The General Manager will be responsible for overseeing and streamlining overall business operations by establishing and enforcing Standard Operating Procedures (SOPs) across key functions including Finance, HR, Procurement, Manpower, and Machinery. The role focuses on ensuring operational efficiency, discipline, compliance, and smooth day-to-day functioning of the organization. Key Responsibilities: • Develop, implement, and standardize SOPs across Finance, HR, Procurement, Operations, and Administration • Oversee daily operations to ensure efficiency, productivity, and adherence to company policies • Ensure financial discipline, cost control, and proper coordination with the finance team • Supervise procurement processes, vendor management, and material planning • Manage manpower planning, allocation, and utilization across projects and departments • Oversee the maintenance, allocation, and utilization of machinery and equipment • Drive process improvements to enhance operational effectiveness and reduce inefficiencies • Ensure discipline, compliance, and accountability across all teams • Monitor departmental performance and implement corrective actions where required • Coordinate with department heads to align operations with business objectives • Ensure proper documentation, reporting, and audit readiness across all functions</p><p>Key Skills & Competencies: • Strong operational and process management expertise • In-depth understanding of SOP development and implementation • Leadership and team management skills • Strong problem-solving and decision-making abilities • Knowledge of finance, procurement, HR, and operations functions • High level of discipline, accountability, and attention to detail</p>

<p>​Charterhouse are working with a leading international organisation within the live events and entertainment industry, with a strong presence across the Middle East and international markets. Our client is currently looking to hire a Head of HR for their Dubai office. </p><p> </p><p><b>About the Role</b> </p><p>The Head of HR will lead the development and execution of HR strategies, policies, and initiatives aligned with the company’s business objectives. The role will oversee the full employee lifecycle, including talent acquisition, development, performance management, compensation and benefits, employee relations, well-being, and HR operations, while acting as a trusted advisor to senior leadership on people matters. </p><p> </p><p>Key responsibilities include workforce planning and recruitment, succession and talent development, employee relations, compensation benchmarking and annual reviews, insurance renewals, payroll oversight, Emiratisation/Saudization initiatives, and ensuring compliance with applicable employment laws and regulations. The role will also support organisational change, employee engagement, and initiatives that promote a positive, inclusive, and high-performing workplace culture. </p><p> </p><p>In addition, the Head of HR will provide strategic and practical HR support across the business, ensuring people initiatives are aligned with business needs and delivered effectively. The role will oversee the HR budget, manage key external partners and recruitment agencies, strengthen the company’s employee value proposition, and continuously improve HR processes, systems, and the overall employee experience. </p><p> </p><p><b>About You</b></p><p>The ideal candidate will have a minimum of 10 years’ experience in a similar role, with strong knowledge of personnel administration, compensation and benefits, performance management, labour laws, and HR policies and practices. The successful candidate will demonstrate strong leadership and team management capabilities, complemented by proven skills in coaching, mentoring, project management, communication, organization, and decision-making. Practical knowledge and experience in HSE will also be essential. </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Role Overview As Head of E-commerce & Customer Experience, you will lead and accelerate The Petshop Group's entire online business, spanning both Direct Online (our website and mobile app) and Indirect Online channels such as Amazon, Instashop, Deliveroo, Careem, and more. <br>This is a key leadership position where you will fully own E-commerce P&L and be responsible for overseeing revenue, margins, and cost efficiency. In the spirit of our lean organization, you will also head up the Customer Experience & Service function, steering a cross-functional team to optimize digital strategy and deliver exemplary customer experiences while achieving ambitious growth goals. <br>As part of our team in Head Office, you'll work in an ONSITE environment, collaborating closely with teams across Marketing, Category Management, Technology, Logistics, and Retail to drive our digital and commercial performance. <br>Responsibilities E-commerce & Channel Management: Lead Direct and Indirect online channel performance; manage the full E-commerce P&L covering revenue, margin, and cost. Direct Online: Drive results across our website and mobile app. Optimize customer journeys, merchandising, promotions, and site conversion through analytics and insights. Indirect Online: Build and manage partnerships with third-party marketplaces and quick commerce partners. Enhance assortment, pricing, promotions, and commercial performance across all platforms. Provide oversight for Customer Experience & Service, consistently achieving high service levels and customer satisfaction. Digital Marketing & CRM: Develop and execute digital marketing strategies across paid search, social, display, affiliates, and remarketing. Optimize ROI and partner with CRM on lifecycle campaigns via Email, SMS, Push, and Whats App to boost acquisition and retention. Commercial Operations: Uphold product catalogue accuracy, pricing integrity, promotional excellence, and online merchandising. Collaborate on category assortment and ensure successful new launches. Partner with Logistics for superior fulfillment and delivery performance. Identify and execute new revenue streams, partnerships, and commercial growth opportunities in the digital sphere. Technology & Digital Development: Team up with Technology to define and prioritize features for the digital product roadmap, advancing platform enhancements and customer-centric innovation. Leverage analytics to inform and drive data-based decision making; define evolving business requirements. Analytics & Performance: Monitor and report on key metrics including Revenue, Gross Margin, Conversion Rate, GA4 insights, Traffic, AOV, CAC, LTV, Retention, CSAT, and NPS. Use insights to optimize commercial and customer outcomes. Leadership: Lead, mentor, and develop a high-performing cross-functional team; foster a culture of innovation, accountability, and exceptional customer service. Set clear KPIs, objectives, and professional growth plans.<br>Must have requirements Minimum 7 years’ experience in E-commerce, Digital Commerce, or Omnichannel Retail, with at least 3 years in leadership roles. Proven track record of managing E-commerce P&L and delivering measurable commercial growth. Hands-on experience operating both owned digital platforms and third-party marketplaces. Demonstrated leadership overseeing Customer Experience and/or Service operations. Deep understanding of digital marketing, CRM, online merchandising, trading, and marketplace management. Strong cross-functional track record with Marketing, Technology, Category, Retail, and Supply Chain teams. Excellent analytical and data-driven decision-making skills. Outstanding stakeholder management, communication, and leadership abilities. Bachelor’s degree in Business, Marketing, Commerce, or related discipline.<br>Nice to have requirements Experience within retail, consumer goods, lifestyle, pet care, health & wellness, or other fast-paced consumer sectors. Proven success scaling digital businesses within omnichannel retail settings.<br>Perks and Benefits Competitive salary and bonus. Life and Medical insurance. Employee, family, and friends discount. Dynamic and collaborative work environment. Pet-friendly workplace.