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We are seeking a highly motivated and results-driven Business Development Manager to join our accounting and auditing firm. The ideal candidate will be responsible for driving growth by identifying new business opportunities, building relationships with potential clients, and developing strategic partnerships. This role requires a deep understanding of the accounting and auditing industry, as well as strong sales and negotiation skills.<br><br>Key Responsibilities Include<br><br> Identify and pursue new business opportunities within the accounting and auditing sector. Develop and implement strategic business development plans to achieve company growth targets. Build and maintain strong relationships with clients, stakeholders, and industry partners. Conduct market research to identify trends, competitive landscape, and client needs. Prepare and deliver compelling presentations and proposals to potential clients. Collaborate with internal teams to ensure alignment on client needs and service offerings. Monitor and report on sales performance metrics and adjust strategies as needed. Attend industry conferences, networking events, and seminars to promote the firm and generate leads. Bachelor’s degree in Business Administration, Accounting, Finance, or a related field. Minimum of 5 years of experience in business development, sales, or a similar role within the accounting and auditing industry. Proven track record of meeting or exceeding sales targets and driving business growth. Strong understanding of accounting principles, auditing processes, and industry regulations. Exceptional communication, presentation, and interpersonal skills. Ability to build and maintain relationships with clients and stakeholders at all levels. Strong analytical and problem-solving skills with a strategic mindset. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed for client meetings and industry events. If you are a dynamic and ambitious professional looking to make a significant impact in a growing firm, we encourage you to apply for this exciting opportunity.

For one of our product, Zamanat.<br>About Zamanat:Zamanat is a Sharia-aligned real-world asset tokenisation platform. We structure and tokenise assets across funds, private credit, real estate and receivables, then distribute them through institutional, private wealth and on-chain channels. We are building the commercial engine for our first fund and related asset-backed mandates. The role is hands-on, commercial and execution-led.<br>The Role:We are hiring a Senior Manager / Associate Director, Institutional Distribution & Web3 Partnerships to help build demand for Zamanat's tokenised investment products. The role covers two parallel channels. First, traditional distribution: GCC family offices, HNWIs, Islamic investors, private banks, wealth platforms, Takaful operators, awqaf and selected institutional allocators. Second, Web3 distribution: digital asset managers, crypto-native funds, on-chain treasuries, regulated exchanges, OTC desks, custodians, tokenisation platforms and liquidity partners.<br>This is not a "Head of Sales" role and not a pure relationship-management seat. We need someone who can build pipeline, qualify investors, open relevant relationships, support product positioning and convert conversations into subscriptions, mandates or commercial partnerships.<br>What You Will Do:Build and manage a qualified pipeline across GCC allocators and Web3 distribution channels. Originate investor and partner conversations with family offices, institutions, digital asset managers, exchanges, OTC desks and custody platforms. Support distribution for Zamanat's upcoming fund and wider tokenised RWA pipeline. Convert introductions into clear next steps: diligence, term sheets, subscriptions, mandates or partnership discussions. Work with the CEO and structuring team to shape investor materials, product positioning and go-to-market strategy. Maintain CRM discipline, meeting notes, pipeline status, conversion probability and weekly reporting. Provide market feedback on ticket sizes, investor appetite, objections, liquidity expectations, fee structures and Sharia requirements. Represent Zamanat at selected investor meetings, industry events and partner discussions.<br>Candidate Profile:You have 8-12 years of experience in institutional sales, business development, investor relations, capital raising, private banking, wealth management, fintech, digital assets or fund distribution. You have current, usable relationships in at least one of these markets:GCC family offices, HNWIs and private wealth channels. Islamic investors, Takaful, awqaf or Sharia-sensitive allocators. Banks, wealth platforms, asset managers or institutional allocators. Digital asset managers, crypto funds, exchanges, OTC desks, custodians, tokenisation platforms or on-chain treasuries. You understand the difference between access and conversion. We are looking for someone who has helped raise capital, build AUM, close commercial partnerships or generate revenue, not someone who only attends events. You do not need to be a structuring expert, but you must be able to discuss funds, tokenisation, custody, private markets, investor onboarding and Sharia-aligned products with credibility.<br>Required Experience:8-12 years in institutional sales, BD, investor relations, capital raising, private banking, wealth, fintech or digital assets. Demonstrable track record of capital raising, AUM growth, revenue generation, mandate origination or partnership conversion. Current relationships across GCC investors, institutions or Web3 distribution channels. Exposure to at least one of: private credit, real estate funds, structured products, tokenised assets, digital asset custody, exchanges, OTC flows or fund distribution. Familiarity with ADGM, DIFC, DFSA, FSRA or VARA environments. Strong written follow-up, CRM discipline and ability to manage multiple live conversations.<br>Preferred Experience:Sharia-aligned investment products, sukuk, Islamic finance or ethical investment screening. Tokenisation, digital asset custody, exchange listings, OTC liquidity or on-chain distribution. Relationships across UAE, Saudi Arabia, South Asia or Sub-Saharan Africa. Experience in an early-stage company, new product launch or market-entry role.<br>What Success Looks Like:In the first 90 days, you will have mapped priority investor and Web3 channels, activated your strongest relationships, built a live pipeline and supported early fund / mandate distribution. In the first 6-12 months, success means qualified capital conversations, active diligence processes, signed commercial partnerships, subscriptions or mandates, and a repeatable distribution playbook for Zamanat.<br>What We Offer:Competitive fixed compensation. Performance-linked bonus tied to closed AUM, fee revenue and qualified conversion. Direct exposure to the CEO, product strategy and fund launch. A role at the intersection of Islamic finance, private markets, tokenisation and Web3 distribution.

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.<br><br>Role<br><br>The CRM Manager, based in our Dubai Corporate Office and reporting to the Director of Marketing, is responsible for coordinating, planning and executing strategies across data, infrastructure, business intelligence and campaign marketing to drive recognition, loyalty and revenue for the Aman brand globally.<br><br>This role oversees the CRM function for the Aman Group, combining technical expertise with creative sensibility to deliver impactful marketing and communications that engage, delight and retain guests, driving measurable revenue and return on investment.<br><br>Responsibilities<br><br>Plan, coordinate and execute the brand’s email marketing strategy, aligning with cross-channel campaigns and audience targeting. Partner with Content Marketing to create CRM-focused briefs with tailored, on-brand messaging across the guest journey. Work with Brand to design and optimise email templates that meet visual standards and perform across devices. Drive engagement through segmentation, dynamic content and testing, using insights to continuously improve performance. Translate analytics and reporting into actionable CRM strategies, focusing on guest engagement and retention. Support Trade/B2B, PR and Property teams with targeted campaign execution across their audiences. Leverage CRM platforms and emerging technologies to enhance campaigns and drive revenue growth. Design and optimise lifecycle journeys (acquisition, onboarding, engagement, retention) using guest insights and behaviour. Elevate guest communications across key touchpoints, including pre-arrival, on-property and post-stay experiences. Lead guest engagement initiatives by enhancing data quality, enabling personalisation, documenting processes and aligning stakeholders across teams<br><br>Requirements<br><br>Minimum 7 years of experience in CRM, lifecycle marketing or customer orchestration, ideally within luxury goods, hospitality or a similarly client-centric environment. Proven analytical skills with a strong command of KPIs, performance measurement, and customer lifetime value and retention modelling. Hands-on experience with CRM systems and marketing automation platforms such as Braze, Marketing Cloud or similar - with the ability to design, execute and evolve multi-channel programmes, client journeys and personalisation strategies across digital and physical touchpoints. A curious, pragmatic mindset with a genuine passion for innovation, experimentation and emerging CRM capabilities including AI. Strong cross-functional influencing skills - confident operating across multiple stakeholders and seniority levels in a global environment, and able to bring clarity and momentum to complex initiatives. A strong appreciation for brand, storytelling and guest experience, with the creative sensibility to uphold Aman's standards across all communications. Rigorous and well-organised, with the project management discipline and resilience to perform across multiple workstreams in a fast-moving, high-expectation environment. Experience in luxury goods, hospitality or a multicultural global environment is strongly preferred. Fluency in English is essential; any additional language is a plus.<br><br>Benefits<br><br>At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<br><br>If you thrive in an ultra-luxury environment and are passionate about ensuring flawless distribution systems and supporting seamless guest experiences, we invite you to apply to join us on our journey.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Assistant Manager, Front Services</span></span></span>&nbsp;<br><span><span>(<span>20969</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br> <p><strong>About The Role</strong></p><br> <p><br>As the Assistant Manager in Front Services you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. Main responsibility of the role is to assist in all aspects of Bell Services and Transportation departments ensuring efficiency and professionalism, overseeing the daily operation of all driveways/parking spaces and ensuring all vehicles are moving in an efficient, professional, safe and organized manner.</p><br> <p>In addition, the direct functionality of the Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests’ arrival, departure and in-house experiences are as per resort standards.</p><br> <p><strong>About You</strong></p><br> <p><br>Ideally, we’d love you to have a bachelor’s degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an&nbsp;international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

Dear Applicants, Homecentre Landmark group, is looking for "Manager - Business Advisory_ Buying" to join our team,<br>Job Title: Manager - Business Advisory_ Buying Experience: 4-5 years Location: Dubai, UAE (onsite)<br>Manager – Business Advisory_ Buying | Home Centre<br>About the Role The position holder will be a part of the strategy development and business transformation programmes for the Home Centre business. You will work directly with the CBO on strategic projects across different functions.<br>The role is responsible for providing research and operational support to the leader and supporting management decisions backed by research and analytical insights. The incumbent will gain exposure to the entire retail value chain and all channels, including stores and e-commerce.<br>Key Responsibilities & Overview:<br>Strategic Planning and Partnership Work as a trusted advisor to the CBO and other leaders to identify initiatives of strategic importance and operational improvements that need to be pursued. Be part of the annual strategic planning process and identify key growth levers. Review key performance indicators by creating and maintaining dashboards. This work also includes internal and external communications, operational support, and interaction with the Landmark Leadership Team. Direct Support to CBOSet the leader's strategic priorities and help identify areas where the leader must direct their focus. Strategically manage the leader's time to evaluate opportunities and maintain priorities. Prepare agendas for all meetings and review upcoming meetings for the week to ensure the leader has the information needed to be as productive as possible. Manage information flow to ensure the leader's involvement in projects or decision-making processes at the right moment. Relationship Builder Must be well-connected with those reporting to the leader and others across the organisation to influence outcomes. This cross-functional perspective not only helps garner support for the leadership team but also fosters long-term partnerships that are critical to the role's success. Project Management Oversee cross-functional and concept-wide projects or initiatives. Bring together multiple stakeholders and help drive decisions. Research, benchmark, analyse data, and make recommendations. Education, Skills & Experience Master's degree in Business Administration or a similar field from a Tier 1 institute. Only candidates from the batches of 2022 or 2023.4–5 years of Retail or Strategy Consulting experience with one of the top international consulting firms. Ability to work with CBO/CEO-level leaders on corporate projects, especially in a high-growth environment. Exceptional analytical skills to understand the key drivers of the business. Proven success in a project coordination role. Strong communication skills, both in verbal conversations and presentations. Strong MS Office skills, particularly in Power Point presentations and Excel modelling. Strong eye for detail and process orientation.

???? We're Hiring: Export Sales Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior About UsWe are a globally focused organization committed to expanding our international presence through innovative products, strategic partnerships, and customer-centric solutions. Our teams collaborate across International Sales, Business Development, Supply Chain, Logistics, Marketing, Finance, Customer Service, Regulatory Affairs, and Executive Leadership to deliver exceptional value to customers across global markets while driving sustainable business growth. The Role We are seeking an experienced Export Sales Manager to lead international sales strategies, export market development, and customer relationship management across assigned global regions. The ideal candidate will oversee export sales operations, distributor partnerships, market expansion, commercial negotiations, and revenue growth while ensuring compliance with international trade regulations and organizational objectives. Key Responsibilities Develop and implement export sales strategies, international market expansion plans, territory growth initiatives, and sales roadmaps aligned with organizational objectives. Identify, evaluate, and develop new export markets, distributors, agents, channel partners, and strategic business opportunities to increase international sales. Manage the complete export sales cycle, including lead generation, prospecting, customer acquisition, pricing, quotations, contract negotiations, order management, and after-sales support. Build and maintain strong relationships with international distributors, wholesalers, retailers, key accounts, government agencies, and strategic partners. Collaborate with Marketing, Supply Chain, Logistics, Production, Finance, Customer Service, Regulatory Affairs, Product Management, and Executive Leadership to ensure efficient order fulfillment and customer satisfaction. Monitor key performance indicators (KPIs) including export revenue, sales growth, market share, customer acquisition, distributor performance, forecast accuracy, profit margins, customer retention, and sales pipeline health. Conduct international market research, competitive analysis, pricing studies, customer segmentation, and business intelligence to identify growth opportunities and emerging market trends. Prepare accurate sales forecasts, export budgets, territory plans, demand projections, and business development strategies to support organizational planning. Negotiate international contracts, pricing agreements, payment terms, distribution agreements, and commercial partnerships while protecting organizational interests. Ensure compliance with international trade regulations, customs requirements, export documentation, Incoterms®, sanctions regulations, import/export licensing, product certifications, and organizational policies. Drive digital transformation initiatives through Customer Relationship Management (CRM) systems, Enterprise Resource Planning (ERP) platforms, artificial intelligence (AI)-powered sales analytics, sales automation, business intelligence tools, and digital customer engagement platforms. Utilize CRM systems, ERP platforms, Microsoft Office Suite, Power BI, sales performance dashboards, forecasting software, and analytics tools to monitor business performance and generate actionable insights. Prepare export sales reports, territory performance dashboards, executive presentations, market analyses, business cases, and strategic recommendations for senior leadership. Lead, mentor, and develop export sales executives, regional sales representatives, account managers, distributors, and cross-functional teams while fostering a culture of customer focus, collaboration, accountability, innovation, and continuous improvement. Requirements Bachelor's degree in Business Administration, International Business, Marketing, Sales, Supply Chain Management, Commerce, Economics, or a related field. Master's degree or professional certifications in International Trade, Export Management, Sales Management, Chartered Institute of Marketing (CIM), Certified International Trade Professional (CITP), or related disciplines are advantageous. Minimum 5 years of experience in export sales, international business development, global account management, international trade, or related roles. At least 2 years of experience managing export markets, international distributors, regional sales teams, or global customer accounts preferred. Strong understanding of export sales, international business development, distributor management, international trade regulations, customs documentation, Incoterms®, global logistics, and commercial negotiations. Experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, SAP CRM, Hub Spot, or similar systems, along with ERP systems, Microsoft Office Suite, Power BI, sales analytics platforms, and forecasting tools. Familiarity with AI-powered sales forecasting, digital commerce platforms, international market intelligence tools, cross-border e-commerce, trade finance, and global supply chain operations is advantageous. Strong leadership, negotiation, communication, presentation, analytical, stakeholder management, commercial, organizational, and problem-solving skills. Ability to manage multiple international markets while balancing customer expectations, revenue targets, compliance requirements, cultural differences, budgets, and organizational objectives. Willingness and ability to travel internationally as required to meet customers, distributors, attend trade exhibitions, and support market development initiatives. What We Offer Flexible remote/hybrid work opportunity within the United Arab Emirates for eligible planning and administrative responsibilities. Competitive compensation package with performance-based incentives. Professional development and international sales leadership growth opportunities. Exposure to global markets, international trade, digital sales transformation, AI-powered analytics, and strategic business expansion initiatives. Collaborative culture focused on innovation, customer success, accountability, and continuous improvement. Opportunity to drive international business growth, build global partnerships, and expand the organization's presence across key export markets.

Finance and Operations Manager – Manufacturing Are you a commercially minded finance leader with a passion for driving operational performance, financial excellence, and business growth within a manufacturing environment?<br>Who are we? ALEC Holdings PJSC, part of the Investment Corporation of Dubai, is a leading GCC construction group with over two decades of success delivering some of the region's most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.<br>In the UAE, ALEC has delivered many of the nation's most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.<br>ALEC provides strategic leadership, operational oversight, and shared services that support the performance and growth of all businesses within the Group. From governance, finance, and talent to innovation, digital systems, and sustainability, the Head Office acts as the central hub that enables each business unit to deliver with confidence, consistency, and excellence across the construction and engineering value chain.<br>Why Join Us? As a Finance and Operations Manager – Manufacturing, you will play a strategic role in partnering with business leaders to drive financial performance, operational efficiency, and sustainable growth. Acting as a trusted business partner, you'll provide commercial insight, lead financial planning and reporting, and help shape key business decisions that directly impact manufacturing operations.<br>At ALEC, we're about more than building iconic projects—we're about building high-performing businesses. This is an opportunity to influence strategy, improve operational performance, and contribute to the continued success of one of the region's leading construction groups.<br>About Your Team Our Finance team works closely with operational and commercial leaders to deliver accurate financial reporting, robust governance, and meaningful business insights. Supporting a fast-paced manufacturing business, the team focuses on financial planning, budgeting, cost optimisation, and operational performance while maintaining the highest standards of financial control and compliance. Working directly with the Group Finance Director and senior business stakeholders, you'll be part of a collaborative environment that values innovation, continuous improvement, and commercial excellence.<br>Your Role As a Finance and Operations Manager – Manufacturing, you will:Lead the financial management, reporting, and governance activities across the manufacturing business unit. Own the budgeting, forecasting, and cost control processes, ensuring alignment with business and operational objectives. Deliver meaningful financial analysis and commercial insights to support strategic decision-making. Partner with operational and commercial teams to improve profitability, margins, and overall business performance. Oversee cash flow forecasting and working capital management to optimise financial performance. Ensure strong financial controls, governance, and compliance with internal policies and regulatory requirements. Lead, mentor, and develop the finance team, driving performance, capability, and succession planning. Drive continuous improvement across finance processes, systems, reporting, and controls. Champion automation, innovation, and efficiency initiatives that improve financial operations. Support ESG initiatives and promote sustainable business practices across the function. Deliver high-quality reporting, analysis, and recommendations to senior leadership. Support strategic projects and undertake additional responsibilities as required.<br>What We're Looking For Skills & Competencies Strong financial planning, budgeting, forecasting, and reporting expertise. Excellent commercial acumen with the ability to translate financial data into actionable business insights. Strong analytical and decision-support capabilities. Comprehensive understanding of financial governance, internal controls, and compliance. Proven experience partnering with operational stakeholders to improve business performance. Strong leadership skills with experience developing high-performing finance teams. Experience working with ERP systems and advanced financial analysis tools. Advanced Microsoft Excel and MS Office skills. Excellent written and verbal communication skills. Ability to manage multiple priorities while influencing stakeholders across all levels of the organisation.<br>It Would Be an Advantage If You Have Experience within manufacturing, construction, or project-based industries. Experience using SAP ERP. Experience with Business Intelligence and reporting tools. Proven success leading finance transformation or process improvement initiatives.<br>Qualifications & Experience Bachelor's degree in Finance, Accounting, Business, or a related discipline. Minimum 10 years' experience in finance, commercial finance, or business partnering roles. Professional accounting qualification such as ACCA, CPA, or CA. Experience leading finance teams within complex, multi-stakeholder organisations. Manufacturing or project-based industry experience would be highly advantageous.<br>What We Offer The opportunity to play a strategic leadership role within one of the GCC's leading construction groups. Exposure to senior leadership and key business decision-making. A collaborative and high-performing environment that values innovation and continuous improvement. Opportunities for professional development and career progression. The chance to drive meaningful financial and operational impact across a growing manufacturing business.<br>Ready to lead financial performance and operational excellence? If you're inspired by what you've read and believe you're the right fit, we'd love to hear from you. Join ALEC Holdings and help shape the financial success of a high-performing manufacturing business.<br>Apply today and be part of something exceptional!<br>Please note we encourage you to apply as soon as possible, as this advert may close once we've found the right candidate. Although we can't respond to every application, we sincerely thank you for taking the time to apply and for considering a future with ALEC Holdings.

Finance and Operations Manager – Manufacturing Are you a commercially minded finance leader with a passion for driving operational performance, financial excellence, and business growth within a manufacturing environment?<br>Who are we? ALEC Holdings PJSC, part of the Investment Corporation of Dubai, is a leading GCC construction group with over two decades of success delivering some of the region's most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.<br>In the UAE, ALEC has delivered many of the nation's most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.<br>ALEC provides strategic leadership, operational oversight, and shared services that support the performance and growth of all businesses within the Group. From governance, finance, and talent to innovation, digital systems, and sustainability, the Head Office acts as the central hub that enables each business unit to deliver with confidence, consistency, and excellence across the construction and engineering value chain.<br>Why Join Us? As a Finance and Operations Manager – Manufacturing, you will play a strategic role in partnering with business leaders to drive financial performance, operational efficiency, and sustainable growth. Acting as a trusted business partner, you'll provide commercial insight, lead financial planning and reporting, and help shape key business decisions that directly impact manufacturing operations.<br>At ALEC, we're about more than building iconic projects—we're about building high-performing businesses. This is an opportunity to influence strategy, improve operational performance, and contribute to the continued success of one of the region's leading construction groups.<br>About Your Team Our Finance team works closely with operational and commercial leaders to deliver accurate financial reporting, robust governance, and meaningful business insights. Supporting a fast-paced manufacturing business, the team focuses on financial planning, budgeting, cost optimisation, and operational performance while maintaining the highest standards of financial control and compliance. Working directly with the Group Finance Director and senior business stakeholders, you'll be part of a collaborative environment that values innovation, continuous improvement, and commercial excellence.<br>Your Role As a Finance and Operations Manager – Manufacturing, you will:Lead the financial management, reporting, and governance activities across the manufacturing business unit. Own the budgeting, forecasting, and cost control processes, ensuring alignment with business and operational objectives. Deliver meaningful financial analysis and commercial insights to support strategic decision-making. Partner with operational and commercial teams to improve profitability, margins, and overall business performance. Oversee cash flow forecasting and working capital management to optimise financial performance. Ensure strong financial controls, governance, and compliance with internal policies and regulatory requirements. Lead, mentor, and develop the finance team, driving performance, capability, and succession planning. Drive continuous improvement across finance processes, systems, reporting, and controls. Champion automation, innovation, and efficiency initiatives that improve financial operations. Support ESG initiatives and promote sustainable business practices across the function. Deliver high-quality reporting, analysis, and recommendations to senior leadership. Support strategic projects and undertake additional responsibilities as required.<br>What We're Looking For Skills & Competencies Strong financial planning, budgeting, forecasting, and reporting expertise. Excellent commercial acumen with the ability to translate financial data into actionable business insights. Strong analytical and decision-support capabilities. Comprehensive understanding of financial governance, internal controls, and compliance. Proven experience partnering with operational stakeholders to improve business performance. Strong leadership skills with experience developing high-performing finance teams. Experience working with ERP systems and advanced financial analysis tools. Advanced Microsoft Excel and MS Office skills. Excellent written and verbal communication skills. Ability to manage multiple priorities while influencing stakeholders across all levels of the organisation.<br>It Would Be an Advantage If You Have Experience within manufacturing, construction, or project-based industries. Experience using SAP ERP. Experience with Business Intelligence and reporting tools. Proven success leading finance transformation or process improvement initiatives.<br>Qualifications & Experience Bachelor's degree in Finance, Accounting, Business, or a related discipline. Minimum 10 years' experience in finance, commercial finance, or business partnering roles. Professional accounting qualification such as ACCA, CPA, or CA. Experience leading finance teams within complex, multi-stakeholder organisations. Manufacturing or project-based industry experience would be highly advantageous.<br>What We Offer The opportunity to play a strategic leadership role within one of the GCC's leading construction groups. Exposure to senior leadership and key business decision-making. A collaborative and high-performing environment that values innovation and continuous improvement. Opportunities for professional development and career progression. The chance to drive meaningful financial and operational impact across a growing manufacturing business.<br>Ready to lead financial performance and operational excellence? If you're inspired by what you've read and believe you're the right fit, we'd love to hear from you. Join ALEC Holdings and help shape the financial success of a high-performing manufacturing business.<br>Apply today and be part of something exceptional!<br>Please note we encourage you to apply as soon as possible, as this advert may close once we've found the right candidate. Although we can't respond to every application, we sincerely thank you for taking the time to apply and for considering a future with ALEC Holdings.

We are seeking an experienced and motivated HR Manager to join our team in Dubai, UAE. The HR Manager will be responsible for overseeing and managing all Human Resources functions, ensuring the effective implementation of HR strategies, policies, and procedures that support business objectives and operational requirements. The role will oversee HR operations while fostering a positive and high-performing work environment.<br>Key Responsibilities Develop and implement HR strategies, policies, and initiatives aligned with the organization's goals and objectives. Oversee and manage the full recruitment lifecycle, including workforce planning, job postings, candidate sourcing, screening, interviewing, selection, and onboarding processes. Ensure that HR policies and procedures are consistently implemented and adhered to across the organization. Participate in compensation and benefits surveys, conduct market benchmarking, and maintain salary structures. Conduct cost analysis and prepare payroll budgets based on workforce planning requirements. Ensure employment contracts, job offers, and termination documentation comply with company standards and applicable regulations. Maintain and oversee employee data within the HR Management System, ensuring accuracy and confidentiality. Ensure headcount reports, leave reports, organizational charts, and other HR records are maintained and updated. Manage employee relations matters, including grievances, disciplinary actions, investigations, and conflict resolution. Ensure compliance with applicable labor laws, regulations, and company policies while staying updated on legislative changes affecting HR practices. Lead, mentor, and develop the HR team by providing guidance, coaching, and professional development opportunities. Participate in regional HR projects and support the implementation of HR systems, processes, and programs. Promote employee engagement and contribute to the development of a positive workplace culture. Demonstrate leadership in Health, Safety, and Environment (HSE) by promoting compliance with company policies and fostering a culture of safety throughout the organization.<br>Qualifications & Experience Bachelor's Degree in Engineering, Human Resources, Business Administration, or an industrial related field. Master's Degree and/or professional HR certification is an advantage. Minimum 10 years of progressive Human Resources experience, preferably within multinational organizations. Proven experience managing the full or majority of the spectrum of HR functions. Experience within the Oil & Gas, Engineering, Industrial Services, or related sectors is a must. Excellent leadership, communication, interpersonal, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Proficiency in HRIS systems and Microsoft Office applications. Fluency in English, both written and verbal. Arabic is an advantage but not mandatory.

Company Description LAPP Middle East is part of the global Lapp Group, a leader in integrated cable and connectivity solutions founded in 1957 with ÖLFLEX®, the first industrially produced signal cable. The group serves diverse industries, including mechanical and systems engineering, automotive, electrical installation, automation, and data communication, through a broad portfolio of standardized and customized products. With 49 sales companies, 35 production sites, about 100 national partners, and 5,700 employees worldwide, Lapp combines strong local presence with global reach. Lapp’s eight brands, such as ÖLFLEX®, UNITRONIC®, ETHERLINE®, HITRONIC®, EPIC®, SKINTOP®, SILVYN®, and FLEXIMARK®, are known for uncompromising quality and reliable performance. In the Middle East, LAPP focuses on serving regional customers with tailored solutions, technical expertise, and efficient logistics. Role Description The Marketing Manager at LAPP Middle East is a full-time, on-site role based in Dubai. This role is responsible for the regional planning and executing marketing strategies that support brand awareness, lead generation, and sales growth for LAPP’s portfolio of cable and connectivity solutions in MEA+ region. Day-to-day activities include developing and managing marketing campaigns, coordinating digital and offline activities, overseeing content creation, and ensuring consistent brand messaging across all channels. The Marketing Manager collaborates closely with sales, product management, and global marketing teams to align local initiatives with global objectives, analyze market trends, and identify growth opportunities. The role also involves managing external agencies and partners, tracking campaign performance, preparing reports, and optimizing marketing spend. Qualifications Candidates should possess skills in marketing strategy, campaign planning, and brand management. Candidates should possess skills in digital marketing, social media management, and marketing analytics. Candidates should possess skills in content creation, copywriting, and strong graphic or visual communication. Candidates should possess skills in market research, competitor analysis, and customer insights. Candidates should possess skills in project management, budget management, and cross-functional collaboration. Relevant bachelor’s degree in Marketing, Business, Communications, or a related field is preferred. Experience in B2B or industrial/technical sectors, ideally in cables, electrical, or automation industries, is an advantage. Strong written and verbal communication skills in English; additional regional languages are beneficial. Ability to work independently, prioritize multiple initiatives, and meet deadlines in a fast-paced environment. Proficiency in common marketing tools and platforms (e.g., CRM systems, email marketing, social media, and MS Office).

Company Description LAPP Middle East is part of the global Lapp Group, a leader in integrated cable and connectivity solutions founded in 1957 with ÖLFLEX®, the first industrially produced signal cable. The group serves diverse industries, including mechanical and systems engineering, automotive, electrical installation, automation, and data communication, through a broad portfolio of standardized and customized products. With 49 sales companies, 35 production sites, about 100 national partners, and 5,700 employees worldwide, Lapp combines strong local presence with global reach. Lapp’s eight brands, such as ÖLFLEX®, UNITRONIC®, ETHERLINE®, HITRONIC®, EPIC®, SKINTOP®, SILVYN®, and FLEXIMARK®, are known for uncompromising quality and reliable performance. In the Middle East, LAPP focuses on serving regional customers with tailored solutions, technical expertise, and efficient logistics. Role Description The Marketing Manager at LAPP Middle East is a full-time, on-site role based in Dubai. This role is responsible for the regional planning and executing marketing strategies that support brand awareness, lead generation, and sales growth for LAPP’s portfolio of cable and connectivity solutions in MEA+ region. Day-to-day activities include developing and managing marketing campaigns, coordinating digital and offline activities, overseeing content creation, and ensuring consistent brand messaging across all channels. The Marketing Manager collaborates closely with sales, product management, and global marketing teams to align local initiatives with global objectives, analyze market trends, and identify growth opportunities. The role also involves managing external agencies and partners, tracking campaign performance, preparing reports, and optimizing marketing spend. Qualifications Candidates should possess skills in marketing strategy, campaign planning, and brand management. Candidates should possess skills in digital marketing, social media management, and marketing analytics. Candidates should possess skills in content creation, copywriting, and strong graphic or visual communication. Candidates should possess skills in market research, competitor analysis, and customer insights. Candidates should possess skills in project management, budget management, and cross-functional collaboration. Relevant bachelor’s degree in Marketing, Business, Communications, or a related field is preferred. Experience in B2B or industrial/technical sectors, ideally in cables, electrical, or automation industries, is an advantage. Strong written and verbal communication skills in English; additional regional languages are beneficial. Ability to work independently, prioritize multiple initiatives, and meet deadlines in a fast-paced environment. Proficiency in common marketing tools and platforms (e.g., CRM systems, email marketing, social media, and MS Office).

A Construction Manager – Civil is responsible for managing all civil construction activities in an electrical substation project (e.g., 33k V, 132k V, 220k V, or higher). The role ensures that civil works such as foundations, structures, roads, and drainage are completed safely, according to design, within schedule, and within budget.<br><br>Review civil drawings, specifications, and construction scope for the substation. Develop and monitor construction schedules for civil works. Coordinate civil activities with electrical and mechanical installation teams. Plan sequencing for:Earthworks Foundations Equipment structures Buildings and infrastructure. Manage site clearing, excavation, grading, and leveling. Supervise cut and fill operations to achieve required platform levels. Ensure proper soil compaction and ground improvement. Coordinate geotechnical requirements based on soil investigation reports.<br>Foundations for Electrical Equipment<br><br>Supervise construction of foundations for major substation equipment such as:<br><br>Power transformer foundations Circuit breaker foundations Gantry structures Bus support structures CT/VT and isolator foundations<br><br>Ensure foundations meet load requirements, anchor bolt positioning, and tolerances.<br><br>Substation Buildings & Structures<br><br>Oversee Construction Of<br><br>Control building Relay room GIS building (if applicable) Security buildings and guard houses Cable cellars and trenches<br><br>Ensure buildings comply with structural and architectural specifications.<br><br>Cable Trenches & Duct Banks<br><br>Supervise construction of cable trenches, cable ducts, and cable vaults. Ensure proper routing and spacing for electrical cables. Coordinate trench construction with electrical installation teams.<br><br>Drainage & Stormwater Management<br><br>Ensure installation of substation drainage systems. Supervise construction of:Oil containment pits for transformers Stormwater drains Water collection systems. Ensure proper slope and water flow away from equipment areas.<br>Roads, Fencing & External Works<br><br>Manage Construction Of<br><br>Internal access roads and pavements Equipment access routes for heavy transport Boundary walls and security fencing Gates and site entrances. Grounding Grid Civil Works Support<br><br>Coordinate civil works required for installation of the substation grounding grid, ensuring proper trenching and backfilling for earthing conductors.<br><br>Material & Resource Management<br><br>Coordinate procurement and delivery of construction materials such as:Concrete Reinforcement steel Structural steel Precast elements Manage manpower, equipment, and subcontractors.<br>Testing & Inspection<br><br>Supervise and verify:Concrete slump tests Cube strength tests Soil compaction tests Reinforcement inspections before concreting.<br>Progress Monitoring & Reporting<br><br>Track daily progress of civil works. Prepare weekly and monthly reports. Identify delays and implement corrective actions. Coordinate with project managers, consultants, and clients.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Work Flexibility: Hybrid or Onsite</p><br><br><br><p>The <b>Product Manager</b> is responsible for developing and executing marketing strategies that drive the growth and success of assigned portfolios <b>(</b><b>Acute Care</b><b> &amp; </b><b>Sage</b><b>)</b> for<b> META region </b>(UAE, Saudi Arabia, Katar, Türkiye, South Africa etc.). This role combines market intelligence, customer insights, commercial strategy, and cross-functional collaboration to strengthen product positioning and deliver business results.</p><br><br><br><p>As an individual contributor, you will work independently while partnering closely with Sales, Customer Service, Events and other key stakeholders. You will use market and customer insights to identify opportunities, shape product strategies, support new product launches, and enhance the value delivered to healthcare professionals and patients.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li><p>Develop product strategies and marketing plans that align with business objectives, customer needs, and market opportunities.</p><br><br></li><li><p>Analyze market and competitive dynamics, identifying trends, customer needs, opportunities, and risks to inform strategic decisions.</p><br><br></li><li><p>Drive product positioning and messaging, clearly articulating product value and differentiation across relevant customer segments.</p><br><br></li><li><p>Partner with Sales and commercial teams to develop sales tools, training strategies, communication plans, and other resources that support commercial execution.</p><br><br></li><li><p>Lead cross-functional initiatives including product launches, business cases, project plans, clinical evidence initiatives, and product lifecycle activities.</p><br><br></li><li><p>Leverage customer insights and market intelligence to strengthen customer engagement and inform product and marketing strategies.</p><br><br></li><li><p>Monitor business performance and KPIs, providing recommendations and actionable insights to leadership and commercial stakeholders.</p><br><br></li><li><p>Support pricing and portfolio decisions, including pricing analysis, product lifecycle planning, and recommendations for future growth opportunities.</p><br><br></li></ul><br><p><b>What You Will Need</b></p><br><br><p><b>Required</b></p><br><br><ul><li><p>Bachelor’s degree in Marketing, Business, Life Sciences, Engineering, or a related field.</p><br><br></li><li><p>4+ years of relevant professional experience in product management, marketing, or commercial strategy.</p><br><br></li><li><p>Strong understanding of market research, segmentation, competitive analysis, and product positioning.</p><br><br></li><li><p>Strong analytical, strategic thinking, and problem-solving skills.</p><br><br></li><li><p>Excellent communication, presentation, and stakeholder management skills.</p><br><br></li><li><p>Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.</p><br><br></li><li><p>Fluency in English and Arabic, both written and spoken.</p><br><br></li></ul><br><p><b>Preferred</b></p><br><br><ul><li><p>MBA or advanced degree.</p><br><br></li><li><p>Experience in medical devices, healthcare, or a related industry.</p><br><br></li><li><p>Experience of working with sales, or customer-facing teams.</p><br><br></li></ul><br><br><br>Travel Percentage: 50%<br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.</p><br><ul><li>Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation</li><li>Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules</li><li>Supervise, train, and motivate housekeeping staff to deliver exceptional service</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li><li>Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness</li><li>Coordinate with other departments to address guest requests and resolve issues promptly</li><li>Assist in creating staff schedules and managing payroll for the housekeeping department</li><li>Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies</li><li>Participate in continuous improvement initiatives to enhance guest experience and operational efficiency</li><li>Handle guest complaints and feedback professionally, taking appropriate action to resolve issues</li></ul><br>Qualifications<br><br><ul><li>Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Strong organizational and leadership skills with attention to detail</li><li>Excellent communication abilities, both verbal and written</li><li>Proficiency in hotel management software and Microsoft Office suite</li><li>In-depth knowledge of cleaning techniques, products, and equipment</li><li>Understanding of hotel operations and industry standards</li><li>Familiarity with health and safety regulations in the hospitality sector</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Physical stamina to perform duties throughout the day</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong problem-solving skills and ability to make decisions under pressure</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Director - Interior Design is responsible for developing and implementing overall interior design concepts, managing design processes and consultants, and ensuring the success of Al-Futtaim Real Estate projects from the pre-concept design stage through to construction documentation. The role provides creative and technical leadership to maintain and improve the organization's standards for interior design in new and existing properties.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>General</p><p><br></p><ul><li>Lead the interior design function and projects from concept development to completion, handling different design phases and managing multiple projects with a clear and coherent design process.</li><li>Develop the Interior Design brand standards and guidelines in line with Al-Futtaim Private Properties vision and standards.</li><li>Create guidelines, design and technical standards, and specifications of FF&amp;E and OS&amp;E for the family.</li><li>Lead interior design projects, ensuring layouts, detailed drawings, and FF&amp;E specifications meet unified schemes according to the program.</li><li>Maintain current knowledge of trends in materials, techniques, and other developments in interior design.</li><li>Assess the market, define specific requirements, set qualification criteria, and recommend selection of designers.</li><li>Define design scope and contribute to creating and managing design agreements and contracts, controlling design costs.</li><li>Verify and procure acceptable design documentation for each design stage.</li><li>Lead periodic on-site observations during construction to monitor compliance with plans and ensure the final product meets initial requests.</li><li>Represent Al-Futtaim Real Estate in meetings reviewing interior design proposals, contracts, and mock-ups.</li><li>Monitor the implementation of departmental KPIs and motivate teams of interior designers to use their talents effectively.</li><li>Perform other related duties as assigned.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Concept design and mood boards creation.</li><li>Team management and leadership skills.</li><li>Coordination and communication with designers and stakeholders.</li><li>Identification and management of cost, time, and quality implications in design changes.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor's degree in Interior Design or a relevant subject.</li><li>10+ years of experience in high-end or large-scale residential and hospitality projects, with at least 5 years in a leadership position.</li><li>Strong knowledge of applicable standards, regulations, and procedures.</li><li>Proficiency in MS Office (Word/Excel) and MS Project.</li></ul><p><br></p></div>

We’re looking for an exceptional Design Director to lead the creation of strategically driven, world-class brand identities and visual campaigns.<br><br>This is a role for someone who thinks beyond execution, someone who can see the bigger picture, challenge convention, and consistently push creative work into award-winning territory. You’ll be responsible for developing distinctive brand worlds that are strategically grounded, visually exceptional, and commercially effective.<br><br>What we’re looking for<br><br>A highly strategic designer with outstanding branding and visual identity experience. The ability to create thoughtful, high-level brand systems that align with business objectives and campaign strategies. A conceptual thinker who brings ambitious ideas to every project and proactively elevates creative quality. A deep understanding of design, advertising, fashion, architecture, culture and emerging visual trends, ensuring work feels relevant, contemporary and future-focused. Strong art direction skills, with an exceptional eye for photography, composition, colour, typography and visual storytelling. The ability to develop compelling visual mood directions that define the creative vision for brands and campaigns. Advanced AI capabilities, with expert knowledge of Midjourney and Krea to create distinctive, ownable, cinematic imagery for brands and campaigns. A strategic approach to typography, colour and visual systems that builds memorable and ownable brand worlds. Outstanding presentation design skills, with the ability to craft beautifully considered decks, mock-ups and visual narratives that bring ideas to life. Expert proficiency across Adobe Creative Suite (Photoshop, Illustrator and InDesign) and Keynote. Highly efficient with the ability to lead the rollout of large-scale campaigns across multiple touchpoints while maintaining exceptional craft and consistency. Proven experience leading and mentoring designers, setting direction and ensuring the highest standards of execution throughout every stage of a project.<br><br>We’re looking for someone who combines strategic thinking, exceptional design and visual craft, and the power of AI to create work that not only looks beautiful, but defines brands, influences culture and sets new creative benchmarks.<br><br>We are looking for permanent as well as long term freelance candidates who are willing to work from office.

Job Purpose<br><br>Responsible for Interior Design functions through all stages of design in the generation of test fits research, design studies, documentation, FF&E, drafting, technical analysis and management as directed by the line manager.<br><br>RESPONSIBILITES<br><br>Design Functions:<br><br>Performing all interior design activities across various projects within the design team. Produce interior design packages for various projects from Pre Design to Detailed design. Generate internal research and benchmarking documents alongside team members and maintain all updates in relation. Prepare interior design presentations as required for various projects. Produce test fits for layouts, design collateral, presentations, and project timelines. Prepare and maintain project schedules and approvals. Research and source high quality interiors products including bespoke items, fittings, soft furnishings, lighting, furniture, sanitary ware, pictures, and accessories to designer’s brief and as required by the project. Perform necessary coordination and review on mockups, show apartments, villas or units for final implementation on the ground. Be an expert with local vendors in relation to architectural and ID functions to supplement any necessary information during the design and build process. Maintain a record of architectural and design consultants’ prequalification and updating. Prepare consultant and bidder lists based on research and technical analysis. <br><br>Compliance with Bloom Standards:<br><br>Ensure compliance to Bloom processes for Architectural in house and design consultants’ work review, deviation monitoring and analysis and remedial actions. <br><br>Manage Relationships:<br><br>Coordinating/managing multiple stakeholders and demonstrate the ability to build robust, long-term relationships and integrated teams Ensure regular meetings with Executive Director - Design and architects/Head of MEP Division to review standards and procedures and project related design issues <br><br>General Tasks: Perform any other duties and responsibilities as designated by the line manager<br><br>Qualifications And Experience<br><br>Educational Requirements / Other Qualifications<br><br>Degree in Interior Design/Architecture with minimum 10 years of experience. <br><br>Experience Required<br><br>A keen eye for details and proven expertise in space planning. Proven ability to produce accurate, concise, and aesthetically pleasing presentations. Proven UAE experience is essential, and candidate must have a good grasp of design considerations. Strong competency in use of design software’s – Auto CAD, Photoshop, InDesign, Sketchup, MS Office.

The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’ businesses and suggesting new and innovative ways to keep them succeeding as they use Qashio. In this role, you will regularly collaborate and communicate with peers in your internal team plus teams in Customer Service, Product, Support and Sales to drive results.<br>Responsibilities Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity. Reviewing customer journeys to help them overcome issues and achieve their goals while consistently receiving the necessary attention and support. Implementing strategies to expand accounts, increase retention, solve issues and drive satisfaction for customers. Offering product solutions to customers’ pain points and finding opportunities to expand the business by maintaining healthy customer relationships. Serving as trusted and strategic advisor to customers in order to accurately forecast their needs and provide the best solutions and/or suggest product features. Efficiently and regularly checking in with customers to ensure they are consistently engaging with Qashio’s features and solutions and keeping such benefits top of mind. Maintaining collaboration and open communication between relevant internal and external teams to achieve targets. Supplying and updating customer success metrics and data as directed. Driving functional integration between Qashio and clients' ERP systems.<br>Requirements6+ years of experience in B2B Saa S customer success, account management, product management or a strategic consulting organization. Strong skills in verbal and written communications, strategic planning and project management. Demonstrated experience and a passion for Fin Tech, has a good understanding of accounting software and expense management systems. Experience using customer success software, CRM software, Microsoft Office and Google Workspace suites. A bachelor’s or postgraduate degree in business or related fields would be a plus. Relationship management skills and a can-do attitude when presented with challenges.

The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’ businesses and suggesting new and innovative ways to keep them succeeding as they use Qashio. In this role, you will regularly collaborate and communicate with peers in your internal team plus teams in Customer Service, Product, Support and Sales to drive results.<br>Responsibilities Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity. Reviewing customer journeys to help them overcome issues and achieve their goals while consistently receiving the necessary attention and support. Implementing strategies to expand accounts, increase retention, solve issues and drive satisfaction for customers. Offering product solutions to customers’ pain points and finding opportunities to expand the business by maintaining healthy customer relationships. Serving as trusted and strategic advisor to customers in order to accurately forecast their needs and provide the best solutions and/or suggest product features. Efficiently and regularly checking in with customers to ensure they are consistently engaging with Qashio’s features and solutions and keeping such benefits top of mind. Maintaining collaboration and open communication between relevant internal and external teams to achieve targets. Supplying and updating customer success metrics and data as directed. Driving functional integration between Qashio and clients' ERP systems.<br>Requirements6+ years of experience in B2B Saa S customer success, account management, product management or a strategic consulting organization. Strong skills in verbal and written communications, strategic planning and project management. Demonstrated experience and a passion for Fin Tech, has a good understanding of accounting software and expense management systems. Experience using customer success software, CRM software, Microsoft Office and Google Workspace suites. A bachelor’s or postgraduate degree in business or related fields would be a plus. Relationship management skills and a can-do attitude when presented with challenges.

A reputable and fast-growing training and educational institute in Dubai is seeking an experienced Customer Service Manager to lead our front-line support operations. We provide structured, high-quality learning experiences to a diverse, multilingual client base. We are looking for a hands-on leader who can drive customer satisfaction, streamline service workflows, and effectively manage a busy front-desk and call-center team.<br><br>Key Responsibilities:<br><br>Team Leadership: Recruit, train, mentor, and manage a customer service team, ensuring staff delivers professional, timely, and courteous support across phone, email, and in-person interaction Operations Management: Oversee daily service workflows, including managing learner inquiries, appointment scheduling, and coordination with instructional/training staff Escalation Handling: Act as the primary point of contact for complex complaints and escalated issues, resolving conflicts diplomatically while maintaining trust and loyalty Process Development: Design and refine customer service policies, procedures, and FAQ resources to improve efficiency and service quality Performance Tracking: Monitor key metrics (customer satisfaction scores, response times, resolution rates), analyze feedback, and implement data-driven improvement Cross-functional Collaboration: Work closely with operations, administration, and training teams to ensure seamless learner journeys and address any operational bottlenecks<br>Qualifications & Requirements:<br><br>Experience: Minimum 5–6 years in a Customer Service Management or supervisory role, preferably within the education, training, or service-oriented sector Customer Focus: Proven ability to manage feedback, reduce complaints, and drive high satisfaction levels Communication: Excellent verbal and written communication skills (English required; Arabic or other languages are a strong advantage) Analytical Skills: Ability to interpret service metrics and translate data into actionable operational improvements Technical Skills: Proficiency with CRM software, helpdesk tools, and MS Office (experience with scheduling systems is a plus. Organizational Skills: Strong time-management and multitasking abilities in a fast-paced, high-volume environment. Education: Diploma or degree in Business, Management, Communications, or a related field is preferred Flexibility: Willingness to work flexible hours as required by operational needs<br><br>What We Offer Competitive, tax-free monthly salary. Opportunity to lead and shape a growing service department. A dynamic, multicultural work environment. Career growth potential within an expanding organization.