office manager Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Klickl International Ltd</b></p><p><br></p><p>Klickl International Ltd is building regulated digital financial infrastructure that connects traditional finance with the digital asset economy. Our solutions enable businesses and institutions to access secure payment services, digital asset capabilities, compliance solutions, and cross-border financial services across global markets.</p><p><br></p><p>As we continue to expand across the Middle East and beyond, we are seeking an ambitious and commercially driven Business Development Manager based in Abu Dhabi to accelerate our growth throughout the UAE, GCC, and Central Asia.</p><p><br></p><p><b>Position Summary</b></p><p><br></p><p>The Business Development Manager will be responsible for identifying, developing, and managing strategic business opportunities across corporate, institutional, fintech, payment, and digital asset sectors. The successful candidate will help expand Klickl’s corporate network by building long-term relationships, generating qualified opportunities, and representing the company with professionalism across the region.</p><p><br></p><p>This role is ideal for an energetic individual who is looking to develop a career in fintech and digital assets while working in a fast-growing international business.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Develop new business opportunities across the UAE, GCC, and Central Asia.</li><li>Build relationships with corporate clients, financial institutions, fintech companies, payment providers, and strategic partners.</li><li>Generate and manage a healthy pipeline of prospective clients and partnerships.</li><li>Arrange and attend meetings with senior decision-makers to introduce Klickl’s products and services.</li><li>Represent Klickl at industry events, exhibitions, networking functions, and conferences.</li><li>Work closely with internal teams including Compliance, Operations, Product, and Marketing to support successful client onboarding.</li><li>Assist with commercial proposals, presentations, and partnership agreements.</li><li>Maintain accurate CRM records and provide regular pipeline updates.</li><li>Monitor market trends and identify new business opportunities within the fintech and digital asset sectors.</li><li>Support the delivery of regional growth objectives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications</b></p><p><br></p><ul><li>Bachelor’s degree in Business, Finance, Economics, Marketing, or a related discipline (preferred).</li><li>1–2 years’ experience in business development, sales, account management, partnerships, or client relationship roles.</li><li>Strong interest in fintech, payments, financial services, or digital assets.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Confident networking with business leaders and prospective clients.</li><li>Self-motivated, proactive, and able to work independently.</li><li>Willingness to travel within the UAE, GCC, and occasionally Central Asia.</li></ul><p><br></p><p><b>Preferred Experience</b></p><p><br></p><ul><li>Experience in any of the following would be advantageous:</li></ul><ol><li>Cryptocurrency, blockchain, Web3, or digital assets.</li><li>Fintech or payments.</li><li>Banking or financial services.</li><li>Corporate sales or B2B business development.</li><li>Cross-border payments or international business.</li></ol><ul><li>Language Requirements</li></ul><ol><li>Essential: Excellent spoken and written English.</li><li>Preferred: Arabic, Russian, Turkish, Mandarin, or another Central Asian language.</li></ol><p><br></p><p><b>Personal Attributes</b></p><p><br></p><p>The successful candidate will be:</p><ul><li>A confident relationship builder.</li><li>Commercially aware and eager to learn.</li><li>Professional, well-presented, and customer-focused.</li><li>Organised and capable of managing multiple opportunities simultaneously.</li><li>Comfortable working in a fast-paced, entrepreneurial environment.</li><li>Curious about emerging financial technologies and digital assets.</li></ul><p><br></p><p><b>What We Offer</b></p><p><br></p><ul><li>Opportunity to join a rapidly growing international fintech company.</li><li>Exposure to regulated digital finance and digital asset markets.</li><li>Mentoring and career development opportunities.</li><li>Competitive salary with performance-based incentives.</li><li>Regional travel and networking opportunities.</li><li>A collaborative and entrepreneurial working environment.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Provides alcoholic and non-alcoholic beverages service to the guests according to the prescribed service rules and standards with emphasis on accuracy and speed.<br>
• Prepares and mixes all types of drinks and cocktails, based on standardized recipes of drinks.<br>
• Organizes all the stocks in the bar and store room in a professional manner.<br>
• Maintains and ensures the cleanliness and maintenance of the bar area, chillier, fringes, bar floor, storage areas and all equipment and tools inside the bar.<br>
• Prepares Daily Bar Inventory and Sales Report, Inter-Transfer Report, Daily Breakage/Spoilage/Spillage Report, Full Bottle Sales Report, Daily operating equipment inventory for the bar.<br>
• Prepares Beverage Supplies, Operating Supplies and Food Supplies Requisition for the Bar.<br>
• Maintains bar stock according to established par stock level and arranges requisitioned items according the appropriate storage condition of the specific wines and spirits.<br>
• Maintains adequate bar supplies such as napkins, straws, cocktail picks, etc., arranges them neatly in the assigned areas.<br>
• Handles cashiering tasks when assigned in Outlets with self-cashiering like Pool Side.<br>
• Validates guest orders in the guest check and computes for the total sales.<br>
• Turns over the sales and the report for the day to the Head Cashier.<br>
• Maintains clean and sufficient operating equipment such as glassware, bar tools and equipment, chinaware, etc., required for service hours in the bar.<br>
• Handles the orderly stocking of glassware and ensures adequate stock and inventory is maintained.<br>
• Conducts monthly inventory of the operating equipment in the bar.<br>
• Cleans and controls the bar chiller and wine chiller daily.<br>
• Chills and cools sufficient beverage supplies at the appropriate serving temperature before service hours.<br>
• Prepares all mise-en-place before the service hours.<br>
• Prepares all the garnish and mixers to speed up the service during peak hours.<br>
• Boosts the sales of wines and spirits in the bar.<br>
• Participates in association and club membership related to bar/cocktails and wines to update knowledge on latest service style and products, as well as promoting the image of bar.<br>
• Assists as required co-employees within the department and other department in the performance of duties and responsibilities to attain quality product and service for the hotel.<br>
• Performs other tasks assigned by the Restaurant Manager which leads to guest satisfaction and profit for the Hotel.</p><br><br>
<p>REPORT LINES & COMMUNICATIONS:</p><br><br>
<p>• Reports to the Assistant Outlet Manager/ Outlet Supervisor.<br>
• Relates to co-employees within service, kitchen and other department in the performance of his/her job.<br>
OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• At least vocational diploma in any discipline. Certificate or diploma in Bartender is highly desirable<br>
• Minimum of 2 years in bartender experience<br>
• Good knowledge in various kinds of drink and beverage, creativity in preparing new concoctions<br>
• Have good English communication skills both in written and spoken<br>
• Pleasant personality with good communication and interpersonal skills</p><br><br>
<br><br> </div>
About Ava Global www.thinkava.com:<br>Ava Global is a leading provider of secure logistics solutions, specialising in the global transportation of high-value assets, including banknotes, gold, and other valuable commodities. Committed to innovation, efficiency, and uncompromising security, Ava Global partners with some of the world's most trusted institutions to deliver tailored and reliable logistics solutions.<br>Role Overview:The Operations Coordinator (Middle East & Africa) will be responsible for the efficient and cost-effective transportation of goods ensuring all handling activities based on the Shippers Instructions are completed in-line with all Internal & External Regulations. Managing the secure transportation process completely from booking of the consignment to pick up and delivery confirmation, ensuring on-time and accurate supervision of each shipment.<br>Key Responsibilities:<br>Applies company policies, processes, procedures in day-to-day operations adapting to any changes in the established standards and procedures in support to the General Manager. Complete all Import and Export activities assigned to the shipping process efficiently and in compliance with procedures. Monitoring en-route security from pick up through delivery. Communicate and Coordinate with all stakeholders continuously in an efficient and effective manner to ensure smooth movement of Ava shipments and ensuring all concerns, discrepancies and emergencies are immediately raised with the General Manager and corrective actions taken. Provide great customer service. Continually look for areas of improvement to provide a higher level of customer service to Ava Global clients. Proactively communicate with all clients and vendors, being the brand ambassador for Ava and representing the business with a positive and friendly attitude. Support the quotation process. Contact and obtain quotations from vendors and update rates in the operating system, provide vendor quotes to sales team as and when requested. Actively communicate with new vendors to obtain timely quotations and negotiate rates where necessary. Coordination with finance for issuance of accurate customer invoices. Verification of accounts payable invoices and coordination/communication with finance for posting of invoices and vendor payments. Communicate with vendors on any invoicing issues to efficiently resolve discrepancies. Prepare operational reports and communicate vendor service issues to manager on a weekly basis. Uphold the integrity of the database comprising of vendor costs and information. Amend database information where applicable, escalating margin dilution or unplanned costs. Identify areas where inefficiencies or problems commonly occur and offer suggestions for process improvements. Carry out any special projects as assigned.<br>Qualifications and Experience:Minimum A Level Ideally educated to graduate level (preferred) At least 3-5 years’ Logistics, Freight Forwarding, Supply Chain experience occupying a similar role, overseeing, and managing the shipping process in a global environment. Proven track record in a customer facing operation ideally in the service sector. Possess strong communication skills with excellent proficiency in both written and spoken English along with a working knowledge of French would be preferred. Proficiency with MS Office Suite Knowledge of freight forwarding integrated digital platforms such as Cargowise Supply Chain Fundamentals, Rules & Rates and Advanced Cargo Tariffs.<br>Application Process:To apply, please submit your CV and a cover letter outlining your experience. Only applications received through Linked In will be considered.
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><ul>
<li><span>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions.</span></li>
<li><span>The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements.</span></li>
<li><span>The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments.</span></li>
<li><span>This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.</span></li>
</ul><br><b>Key Responsibilities</b> <br><p><span><strong><u><span>Strategy</span></u></strong></span></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations</span></li>
</ul><br> <br><ul>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Business</span></u></strong></span></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
</ul><br> <br><ul>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations.</span></li>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Customer Relationship Building</span></u></strong></span></p><br><br>
<ul>
<li><span>Build and deepen relationships with existing Priority Customers.</span></li>
<li><span>Build and deepen relationships with Premium Banking customers to support future Priority qualification.</span></li>
<li><span>Effectively meeting customer expectations and handling/reduction of customer complaints.</span></li>
<li><span>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span></li>
<li><span>Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span></li>
<li><span>Serve as the one-point contact to the High-Net-Worth customers of the Bank.</span></li>
<li><span>Conduct regular customer reviews through telephone, video and digital engagement channels.</span></li>
<li><span>Develop long-term customer relationships through consistent and proactive engagement.</span></li>
<li><span>Support customer retention and relationship growth across both Premium and Priority Banking portfolios.</span></li>
<li><span>Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.</span></li>
</ul><br> <br><p><span><strong><u><span>Processes</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure compliance of laid down process and procedures.</span></li>
<li><span>Facilitate and Implement work process improvements.</span></li>
<li><span>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></li>
<li><span>Ensure all customer interactions are accurately documented within approved Bank systems.</span></li>
<li><span>Maintain quality customer engagement standards across all virtual communication channels.</span></li>
<li><span>Execute customer contact activities in line with the Contact Management Plan and applicable service standards.</span></li>
</ul><br> <br><p><span><strong><u><span>People & Talent</span></u></strong></span></p><br><br>
<ul>
<li><span>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span></li>
<li><span>Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span></li>
<li><span>Employ, engage and retain high quality people, with succession planning for critical roles.</span></li>
<li><span>Responsibly delegate work to staff, providing coaching and support where required.</span></li>
<li><span>Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></li>
<li><span>Participate actively in learning, certification and development programmes.</span></li>
<li><span>Support the development of UAE National talent and contribute positively to the ARM talent pipeline.</span></li>
</ul><br> <br><p><span><strong><u><span>Risk Management</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure KYC/AML updates, proper zero error documentation.</span></li>
<li><span>Updating the C-Manager, adhering to the Contact Management Plan.</span></li>
<li><span>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span></li>
<li><span>Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer.</span></li>
<li><span>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span></li>
<li><span>Read, understand and comply with all provisions of the Group Code of Conduct.</span></li>
<li><span>Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards.</span></li>
<li><span>Maintain accurate records of customer conversations, recommendations and engagement activities.</span></li>
</ul><br> <br><p><span><strong><u><span>Governance </span></u></strong></span></p><br><br>
<ul>
<li><span>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</span></li>
<li><span>Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.</span></li>
<li><span>Ensure all GPS standards are followed and adhered.</span></li>
<li><span>Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.</span></li>
</ul><br> <br><p><span><strong><u><span>Regulatory & Business Conduct</span></u></strong></span></p><br><br>
<ul>
<li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct.</span></li>
<li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li>
<li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></li>
<li><span>Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></li>
<li><span>Ensure fair customer outcomes through all customer interactions and recommendations.</span></li>
<li><span>Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.</span></li>
</ul><br> <br><p><span><strong><u><span>Key stakeholders</span></u></strong></span></p><br><br>
<p><span><strong><span>Internal:</span></strong></span></p><br><br>
<ul>
<li><span>Product Manager – Priority Banking – for Launch and implementation of product campaigns.</span></li>
<li><span>Customer Service Manager – WM – for Product services to the customers.</span></li>
<li><span>Unit Heads – Treasury – Implementation of sales strategies.</span></li>
<li><span>Branch Managers – Implementation of sales strategies.</span></li>
<li><span>Marketing Manager – WM – Coordinate marketing and research activities.</span></li>
<li><span>Country Money Laundering Prevention Officer.</span></li>
<li><span>Assistant Relationship Managers.</span></li>
<li><span>Associate Relationship Managers.</span></li>
<li><span>Senior Associate Relationship Managers.</span></li>
<li><span>Team Leaders.</span></li>
<li><span>Priority Banking and Wealth Management teams.</span></li>
</ul>
<p><span><strong><span>External:</span></strong></span></p><br><br>
<ul>
<li><span>Existing and Prospective Customers – for Acquisition and retention of business.</span></li>
<li><span>Premium Banking Customers.</span></li>
<li><span>Priority Banking Customers.</span></li>
</ul><br> <br><p><span><strong><u><span>Other Responsibilities</span></u></strong></span></p><br><br>
<ul>
<li><span>Ability to maintain a highly decent professional environment within the Priority Centre.</span></li>
<li><span>Educate Clients on using of other delivery channels.</span></li>
<li><span>Conduct structured outbound customer engagement activities on a daily basis.</span></li>
<li><span>Support customer servicing, acquisition, retention and portfolio growth through virtual engagement.</span></li>
<li><span>Support qualification of Premium Banking customers into Priority Banking.</span></li>
<li><span>Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact.</span></li>
<li><span>Act as an ambassador of the Priority Banking proposition through every customer interaction.</span></li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li><span>Manage Conduct </span></li>
<li><span>Manage Risk</span></li>
<li><span>Manage People</span></li>
<li><span>Spot Opportunities</span></li>
<li><span>Solve Problems</span></li>
<li><span>Take the Lead</span></li>
<li><span>Build Resilience</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>University Graduate.</span></li>
<li><span>Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services.</span></li>
<li><span>Experience in handling all Banking Customer Services & Investment Products.</span></li>
<li><span>Strong communication and negotiation skills with the ability to influence outcomes.</span></li>
<li><span>Excellent telephone-based relationship management and customer engagement skills.</span></li>
<li><span>Networking ability to manage interdepartmental deliverables.</span></li>
<li><span>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span></li>
<li><span>Proficiency in Computers.</span></li>
<li><span>Proficiency in CRM, customer engagement and digital communication platforms.</span></li>
<li><span>Adapting to multi-cultural environment.</span></li>
<li><span>Good knowledge of banking practises and regulations.</span></li>
<li><span>Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></li>
<li><span>Strong understanding of Premium and Priority Banking customer propositions.</span></li>
<li><span>UAE National preferred.</span></li>
<li><span>Arabic language capability preferred.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
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<p>To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.<br>Your responsibilities:<br>First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Shift Manager, as and when required: you’ll step in on their behalf where necessary.<br>You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.<br>You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.<br>You will be expected to interview candidates for associate roles.<br>You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.<br>In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow-up on and resolve any process-related issues as and when required.<br>You are expected to be flexible to work in different shifts and to do overtime when needed.<br>Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.<br>Key job responsibilities<br>1. Ensure SOPs are followed for the different process carried out day-to-day in their shift<br>2. Highlight any deviation from SOP or safety standards<br>3. Own the Operational KPIs that they are responsible to maintain at agreed thresholds<br>4. Manage a team of UTR Associates and drive their performance up to the standards<br>5. Uphold the highest standards on Safety on the floor for all stakeholders involved<br>- Experience managing teams<br>- Experience with planning, performance metrics, and process improvement<br>- Experience in logistics<br>- Experience with data analysis<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<br><p><strong>Job Title:</strong> Product Manager</p><p><strong>Department:</strong> Product</p><p><strong>Location:</strong> Dubai</p><p><strong>Reporting to:</strong> Global Head of Product</p><p><strong>Direct Reports:</strong> None</p><p><strong>Budget Responsibility:</strong> None</p><p><br></p><p><strong>Role Overview</strong></p><p>We are seeking an experienced <strong>Technical Product Manager</strong> to join our Product team and drive the development of our FX and trading platforms.</p><p><br></p><p>This role is suited to a Product Manager who is <strong>hands-on, delivery-focused, and technically capable</strong>. You will work closely with engineering teams to translate business and trading requirements into clear, implementable product specifications.</p><p><br></p><p>This is <strong>not</strong> a roadmap-only or ceremony-focused Product role. Candidates must be comfortable working at system level, defining backend logic, calculations, rules, and edge cases, and supporting engineers through delivery.</p><p><br></p><p><strong>FX / trading experience is mandatory.</strong></p><p><br></p><p><strong> Key Responsibilities</strong></p><ul><li>Own product initiatives from discovery through delivery and post-launch optimisation</li><li>Translate FX and trading requirements into clear product specifications, logic, and rules</li><li>Define backend behaviour, calculations, edge cases, and acceptance criteria</li><li>Work closely with engineering teams to ensure requirements are technically sound and implementable</li><li>Validate technical assumptions, estimates, and implementation approaches</li><li>Collaborate with Compliance, Operations, Marketing, and Data teams</li><li>Track product performance using KPIs and data-driven insights</li><li>Continuously improve product functionality, stability, and client experience</li></ul><p><br></p><p><strong>Required Skills & Experience</strong></p><ul><li><strong>7+ years of Product Management experience</strong>, with strong technical exposure</li><li><strong>Mandatory experience in FX, trading, brokerage, or trading platforms</strong></li><li>Proven experience working closely with backend and frontend engineering teams</li><li>Ability to define system logic, workflows, calculations, and edge cases</li><li>Experience delivering complex, data-driven web or mobile products</li><li>Strong analytical and problem-solving skills</li><li>Comfortable operating in fast-paced, delivery-focused environments</li><li>Strong communication skills and ability to work cross-functionally</li></ul><p><br></p><p><strong>Technical & Domain Expectations</strong></p><p><strong>You must demonstrate:</strong></p><ul><li>Understanding of how trading platforms operate (orders, pricing, execution, balances, fees, etc.)</li><li>Ability to break down complex business requirements into technical product specifications</li><li>Experience supporting engineers during build, testing, and release phases</li><li>Confidence discussing system behaviour, dependencies, and trade-offs</li></ul><p><br></p><p>You are <strong>not required to code</strong>, but must be able to reason through technical problems and product logic independently.</p><p><br></p><p><strong>Nice to Have</strong></p><ul><li>Experience with regulated financial products</li><li>Exposure to analytics, tracking, or experimentation frameworks</li><li>Experience launching new platforms or scaling existing ones</li><li>Familiarity with web or mobile product architectures</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Clear, implementable product requirements trusted by engineering teams</li><li>On-time delivery of complex product initiatives</li><li>Stable, scalable FX and trading functionality</li><li>Measurable improvements in platform performance and user outcomes</li></ul><p><br></p><p><strong>Why Join Hantec?</strong></p><p>We’re a global broker with innovation at our core. Designing for us means building tools that empower traders across markets, platforms, and geographies. You’ll be part of a team where ownership is expected, collaboration is celebrated, and creativity is the standard.</p><p><br></p><p><strong>Our Values</strong></p><ul><li><strong>Own It, Every Time</strong> – Responsibility is our standard.</li><li><strong>Make Things Happen</strong> – We act decisively and with purpose.</li><li><strong>Relationships Matter</strong> – We collaborate with intent.</li><li><strong>Integrity is Everything</strong> – No shortcuts. No compromise.</li></ul><p><br></p>
<p><strong>BEAMS</strong> is one of Japan’s leading culture shops, bringing together <strong>fashion, food and art</strong>.</p><p><br></p><p><strong>BEAMS Abu Dhabi</strong> creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.</p><p>At <strong>BEAMS</strong>, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of <strong>Omotenashi</strong>, we anticipate guest needs, pay attention to every detail and make every visit personal and inspiring.</p><p>We are looking for a <strong>Chef de Partie</strong> to join our team in <strong>Abu Dhabi</strong> and become a hands-on senior member of the kitchen team at <strong>ZUIKOAN</strong>.</p><p><br></p><p>As <strong>Chef de Partie</strong>, you will personally prepare and plate food and desserts while leading kitchen activity during assigned shifts.</p><p>This is a <strong>hands-on kitchen role</strong> — you will actively participate in daily production while supporting the team, maintaining food safety and quality standards, and ensuring smooth service flow.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p>• Personally perform thawing, preparation, fruit cutting, plating and cleaning</p><p>• Prepare and decorate desserts using approved cream-piping standards</p><p>• Lead through active participation and support routine production work</p><p>• Coordinate tasks, preparation timing and kitchen handovers</p><p>• Check portions, temperature, presentation and product condition</p><p>• Monitor frozen-product labels, shelf life and traceability</p><p>• Reinforce HACCP, allergen, hygiene and cleaning procedures</p><p>• Demonstrate techniques and coach Kitchen Staff constructively</p><p>• Record waste and communicate replenishment or equipment issues</p><p>• Act as the senior kitchen operator during temporary manager absence</p><p>• Maintain consistent food quality and presentation throughout service</p><p><br></p><p>KEY RESULT AREAS</p><p>• Kitchen readiness and service flow</p><p>• Food and dessert presentation</p><p>• Frozen-product control and traceability</p><p>• HACCP and allergen compliance</p><p>• Waste control and ingredient utilisation</p><p>• Team competency and practical coaching</p><p><br></p><p>WHAT WE'RE LOOKING FOR</p><p>• <strong>3+ years of experience</strong> in kitchen, bakery, pâtisserie or café operations</p><p>• Previous shift-lead or practical training experience preferred</p><p>• Food-safety / HACCP training required</p><p>• Culinary or pastry qualification preferred</p><p>• Functional English communication skills</p><p>• Strong hands-on kitchen skills</p><p>• Experience with fruit preparation and dessert presentation</p><p>• Confident whipped-cream piping and finishing skills</p><p>• Ability to lead by example and coach others</p><p>• Strong understanding of food safety, hygiene and allergen control</p><p><br></p><p>REPORTING LINE</p><p><strong>Reports to:</strong> Assistant Manager – F&B</p><p><strong>Provides shift direction to:</strong> Kitchen Staff</p><p><strong>Management cover:</strong> Shop Manager</p><p>The role is responsible for controlling portions, ingredient use and avoidable waste. The Chef de Partie may stop an item where there is a food-safety or quality concern but does not have purchasing or expenditure authority.</p><p><br></p><p>THE ROLE</p><p>• Hands-on kitchen production</p><p>• Exposure to heat, cold and detailed plating work</p><p>• Early preparation, late closing and event support</p><p>• Routine cleaning duties required</p><p><br></p><p>If you are passionate about <strong>food, craftsmanship, Japanese culture and creating exceptional guest experiences</strong>, we would love to hear from you.</p><p><strong>Join BEAMS Abu Dhabi and be part of a team bringing Japanese creativity, culture and hospitality.</strong></p><p><br></p><p>#BEAMS #BEAMSAbuDhabi #Hiring #ChefDePartie #ChefJobs #KitchenJobs #AbuDhabiJobs #HospitalityJobs #PastryChef #CulinaryJobs #FandBJobs #JapaneseCulture #Omotenashi #UAEJobs</p>
<p>Nina Hospitality, part of MDL Group & Companies, is looking for an experienced HR Manager to join our team in the UAE. This is a full-time, on-site role reporting to the COO. The HR Manager will lead and manage the complete Human Resources function, covering recruitment, HR operations, policy and process design, HR budgeting, and general administration, ensuring the department runs efficiently and in full compliance with UAE labour law and company standards.
Recruitment & Talent Acquisition
• Manage the full recruitment lifecycle — sourcing, screening, interviewing, and onboarding — across all departments.
• Partner with department heads to forecast manpower needs and build role-specific hiring plans.
• Maintain and manage relationships with recruitment agencies, job portals, and other sourcing channels.
• Ensure timely closure of open positions in line with business requirements and approved headcount.
• Own the offer, onboarding, and induction process for new joiners.
HR Operations
• Oversee day-to-day HR operations, including employee lifecycle management (onboarding to exit).
• Manage visa processing, labour contracts, and government/MOHRE-related documentation.
• Maintain accurate and up-to-date employee records and HR databases/HRMS.
• Handle employee relations, grievances, and disciplinary matters in line with company policy and UAE law.
• Coordinate performance management cycles, appraisals, and employee engagement initiatives.
• Manage leave, attendance, and payroll-related HR inputs in coordination with Finance.
Policies & Processes
• Develop, review, and implement HR policies and procedures aligned with company objectives and UAE labour law.
• Ensure consistent communication and enforcement of policies across all departments.
• Design and continuously improve HR workflows and SOPs to enhance efficiency and compliance.
• Keep the Employee Handbook and related documentation current and legally compliant.
Budgeting
• Prepare, monitor, and manage the annual HR department budget, including recruitment, training, and welfare costs.
• Track HR-related spend against budget and report variances to management.
• Provide manpower cost planning and headcount budgeting support to senior management.
Administration
• Oversee general administrative activities related to office operations, employee welfare, and facilities as required.
• Manage vendor relationships for HR and admin-related services (insurance, PRO services, uniforms, etc.).
• Ensure smooth coordination between HR, Admin, and PRO functions for all employee-related government processes.
• Support internal and external audits related to HR and administrative compliance.
Reporting
The HR Manager will report to senior management and provide regular updates on recruitment status, HR operations, policy matters, and budget performance.</p><p>• 8 - 10 years of progressive HR experience, with a proven track record in the UAE market.
• Minimum 3 - 4 years in a Managerial / Leadership capacity within HR, with direct experience owning HR operations and decision-making.
• Strong working knowledge of UAE Labour Law, MOHRE processes, and Emiratization requirements.
• Demonstrated experience managing end-to-end recruitment cycles across multiple departments/levels.
• Hands-on experience with HR budgeting, policy design, and HRMS/payroll systems.
• Bachelor's degree in Human Resources, Business Administration, or a related field; MBA in HR is preferable.
• HR certification (CIPD/SHRM/PHR) is an advantage.
• Strong leadership, communication, and stakeholder-management skills.</p>
<p><strong>About Uplift</strong></p><p>Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.</p><p><br></p><p><strong>About Our Client</strong></p><p>Our client is the world leader in biosolutions.</p><p><br></p><p><strong> Responsibilities:</strong></p><ul><li>Industry management </li><li>Provide application insights </li><li>Stay abreast of technical developments and generate new ideas, papers and patents </li><li>Contribute actively with input for continuous product, tools and service development Optimizing value of our client´s technical solutions for their customers </li><li>Identify and solve complex technical issues addressing customer concerns </li><li>Initiate plans and coordinate technical activities carried out by our client, customer porfolio or partners </li><li>Participate in customer meetings as coordinated with Account Manager </li><li>Support the Industry group by identifying and qualifying prospects and sales opportunities including new applications Support launch teams </li><li>Take ownership of a number of innovations, formulation & portfolio and co-own market specific launches from the technical angle </li><li>Provide strong input in the launch concept creation phase (pre-launch) and support during launch to ensure strong impact & market anchoring. </li><li>Assist in creating proof-of-concept for customer specific projects & pitches with focus on the technical angle. </li><li>Act as a strong sparring partner to the techno-commercial sales force, when creating value-propositions for their customers. </li><li>Focus will be on ensuring that our solution offerings meet customer, market and competitive demands and are technical optimum/viable solutions. Functional management Experimental work </li><li>Conduct/supervise own lab-work to meet customer and project expectations</li><li>Manage external testing in collaboration with the responsible TSM </li><li>Develop and adapt new methods and procedures based on up-to-date knowledge Communication </li><li>Represent our client portfolio of clients towards customers and other stake-holders on technical and /or project issues </li><li>Ensure that information in all sales system on the account is correct </li><li>Actively reaching out within the global TS and R&D community in order to take advantage of the global organization as a platform for better solutions </li></ul><p><br></p><p><strong>Collaboration & stakeholder management </strong></p><ul><li>Internal & external network </li></ul><p>The job entails working across HQ, regional & functional teams, and hence requires great organizational and communicational skills to effectively progress projects and create results. Working closely with various stakeholders both within our client and externally is a key part of the role. It is a highly collaborative job </p><p>Working close with the regional account manager, application research, marketing Manager, the techno-commercial sales force & the regional innovation Center in India. </p><p><br></p><ul><li>Performance & success measurement </li></ul><p>KPIs & Targets The position will have a significant impact on the future growth for the HHC Division in the region, hence the candidate is assigned responsibility (KPIs) in terms of both growth/budget & project/launch targets.</p><p><br></p><p><br></p>
<p>Emarat Aloula Contracting Co. LLC is seeking an experienced HSE Engineer to support the implementation and monitoring of Health, Safety and Environmental requirements for the Odour Control Units (OCU) Project at Mafraq Wastewater Treatment Plant (WWTP).</p><br><p>The role will be responsible for day-to-day HSE implementation across construction, installation, testing, commissioning and maintenance activities within an operational wastewater treatment facility, ensuring compliance with Company procedures, Client requirements, Abu Dhabi HSE regulations and applicable Codes of Practice.</p><br><p><strong><u>Key Responsibilities</u></strong></p><ul><li><p>Implement and monitor the Project HSE Plan, Company HSE procedures, Client requirements and applicable UAE/Abu Dhabi HSE regulations.</p></li><li><p>Conduct daily site inspections, HSE audits and safety observations and ensure timely closure of identified unsafe acts, conditions and corrective actions.</p></li><li><p>Review and support preparation of Risk Assessments, Method Statements (RAMS), Job Safety Analysis/JHA and other HSE documentation.</p></li><li><p>Ensure effective implementation and compliance with the Permit-to-Work (PTW) system.</p></li><li><p>Monitor high-risk activities including confined-space entry, hot work, excavation, lifting operations, work at height and electrical isolation/LOTO. These are specifically identified as critical activities in the project HSE requirements. JD HSE Manager (Odour Control W…</p></li><li><p>Monitor HSE requirements associated with the installation, testing, commissioning and maintenance of Odour Control Units and associated WWTP systems.</p></li><li><p>Conduct HSE inductions, toolbox talks, safety briefings and awareness campaigns for employees and subcontractors.</p></li><li><p>Participate in accident, incident and near-miss investigations, including root-cause analysis and implementation/follow-up of corrective and preventive actions.</p></li><li><p>Monitor contractor and subcontractor compliance with approved HSE requirements and safe working practices.</p></li><li><p>Ensure proper use of PPE and compliance with site safety rules and approved work procedures.</p></li><li><p>Monitor environmental requirements including waste management, hazardous materials/chemical handling, spill and pollution prevention, dust and noise control. JD HSE Manager (Odour Control W…</p></li><li><p>Participate in emergency drills and ensure emergency preparedness arrangements are effectively implemented.</p></li><li><p>Maintain HSE inspection records, PTW records, incident reports, training records, observations and other project HSE documentation.</p></li><li><p>Prepare daily, weekly and monthly HSE reports and support monitoring of project HSE performance/KPIs.</p></li><li><p>Coordinate with the HSE Manager, Project Management, Client/Consultant, subcontractors and site personnel on HSE matters.</p></li><li><p>Promote hazard reporting, behavioural safety and a proactive safety culture across the project.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><u>Qualifications & Experience</u></strong></p><ul><li><p>Bachelor's Degree in Engineering, Environmental Science, Occupational Health & Safety or equivalent discipline.</p></li><li><p>Minimum 7 years of relevant HSE experience, preferably with significant UAE/GCC experience.</p></li><li><p>Minimum 5 years of relevant experience in WWTP, STP, WTP, wastewater, utilities, infrastructure, industrial/process plants or similar projects.</p></li><li><p>Previous experience in Odour Control Units (OCU), Wastewater Treatment Plants (WWTP), Sewage Treatment Plants (STP) or similar wastewater infrastructure is highly preferred.</p></li><li><p>Experience working within live/operational plants or utility facilities is strongly preferred.</p></li><li><p>Good knowledge of construction, installation, testing and commissioning HSE requirements.</p></li><li><p>Strong knowledge of Abu Dhabi HSE legislation, Codes of Practice and Client HSE requirements.</p></li></ul>
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<p>The role of Facilities Manager is crucial in ensuring the seamless operation and maintenance of physical spaces within an organization. This position is ideal for individuals who thrive in dynamic environments and enjoy taking on challenges related to facility management. As a Facilities Manager, you will oversee the daily operations of buildings, ensuring that they meet the needs of the organization and its employees. This position offers a unique opportunity to contribute to the overall success of the company by creating safe, efficient, and comfortable work environments.</p><p>In this role, you will not only manage facilities but also play a pivotal role in strategic planning and resource allocation. You will have the chance to work closely with various departments, understanding their needs and translating them into actionable plans. The collaborative culture within our organization encourages professional growth and development, allowing you to enhance your skills through various training programs and workshops. We believe in fostering talent and providing our employees with the tools they need to succeed.</p><p>As you step into this role, you will find numerous opportunities for career advancement. The Facilities Manager is a key player in the organization, influencing decisions that affect operational efficiency and employee satisfaction. Your leadership will be instrumental in driving initiatives that promote sustainability and cost-effectiveness. Join us and become part of a forward-thinking team that values innovation and excellence in facility management.</p><p><b>Responsibilities:</b></p><ol><li>Oversee the daily operations of all facilities, ensuring compliance with health and safety regulations while maintaining a secure environment for all staff and visitors.</li><li>Develop and implement preventative maintenance programs for all equipment and systems, utilizing software tools to track performance and ensure timely repairs.</li><li>Coordinate with external vendors and contractors to ensure efficient service delivery, negotiating contracts to achieve the best value for the organization.</li><li>Manage budgets related to facility operations, analyzing expenditures and identifying cost-saving opportunities without compromising quality.</li><li>Conduct regular inspections of facilities to identify issues and implement corrective actions, ensuring that all areas are well-maintained and operational.</li><li>Lead and mentor a team of maintenance staff, providing training and support to enhance their skills and promote a culture of safety and efficiency.</li><li>Collaborate with various departments to understand their facility needs, ensuring that spaces are utilized effectively and meet organizational goals.</li><li>Implement sustainability initiatives within the facilities, focusing on energy efficiency and waste reduction practices to promote environmental responsibility.</li><li>Prepare reports and presentations for upper management, detailing facility performance metrics and strategic recommendations for improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong organizational skills to manage multiple projects and tasks effectively.</li><li>Excellent communication skills to liaise with staff, vendors, and contractors.</li><li>Proficient in facility management software and tools for tracking maintenance and operations.</li><li>Knowledge of health and safety regulations relevant to facility management.</li><li>Ability to analyze budgets and financial reports to make informed decisions.</li><li>Leadership skills to guide and develop a team of maintenance professionals.</li><li>Problem-solving skills to address facility-related issues promptly and efficiently.</li></ul></div>
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<span>We're looking for a capable and hands-on Senior Site Engineer to take the lead on the ground for the construction of a high-end boutique hotel in Dubai .<br> If you're not already based there, relocation will be necessary.<br> In this opportunity, you'll be the key link between our remote design and project teams and the day-to-day progress on site.<br> You'll be responsible for ensuring that construction meets our high standards of quality, follows agreed plans and specifications, and stays within time and budget constraints.<br> We're looking for someone who is proactive, detail-oriented, and confident in managing teams and site activity independently — someone who can take ownership and ensure the delivery reflects the level of excellence expected by our clients.<br> What you will do Oversee all on-site activities, ensuring full compliance with local building codes, safety regulations, and environmental standards.<br> Conduct regular site inspections, proactively addressing safety and quality concerns, and ensuring construction follows approved plans, drawings, and specifications.<br> Collaborate closely with the Project Manager and Head of Construction to execute the construction plan, manage schedules, allocate resources, and oversee material procurement.<br> Maintain high standards of quality control, ensuring all work reflects the level of detail and craftsmanship defined in the design.<br> Monitor construction expenses at site level to ensure alignment with the approved budget, identifying cost-effective solutions without compromising on quality.<br> Coordinate subcontractors, skilled labor, and on-site teams to maintain steady workflow, proactively address challenges, and foster a collaborative environment.<br> Step in for the Head of Construction when needed, including attending meetings and contributing to key decisions.<br> Act as the main point of contact between the construction site and the wider project team, including the Head of Construction.<br> This opportunity is based on-site in Dubai, UAE, in close collaboration with the team bringing the project to life.<br> All tools are covered.<br> We provide AutoCAD, Revit, and other software and licences you need for the opportunity, kept up to date.<br> You'll be part of a landmark luxury hospitality project in Dubai, taken from construction through delivery — the kind of project that anchors a portfolio.<br> A truly international team.<br> Architects, engineers, and project managers from every corner of the world, united by the same standards and the same bar for quality Bachelor's degree in Civil Engineering or Architecture.<br> Minimum of 6 years across construction site functions (e.<br>g. Inspector, Project Engineer, Field Engineer, Site Supervisor, Assistant Project Manager, Construction Manager, Superintendent).<br> Completed at least 2 full-cycle projects in Dubai, ideally in hospitality.<br> Proven track record in hospitality or high-end residential construction.<br> Ability to provide clear examples of resolving technical or logistical challenges during past construction projects.<br> Proficiency in construction software and tools such as AutoCAD, Revit, MS Project, and other relevant applications.<br> Strong knowledge of local building codes, regulations, and construction practices essential to successful delivery.<br> Proficiency in English is required for communication with our international-based management team and some site teams.<br></span> </div>
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Oversee daily front office spa operations, ensuring smooth service delivery and high guest satisfaction</li><li>Support the Spa Manager in implementing SOPs and maintaining brand standards across all spa areas</li><li>Supervise spa reception and guest service teams, ensuring efficiency, professionalism, and consistency</li><li>Monitor appointment scheduling, ensuring optimal yield management and booking efficiency</li><li>Conduct daily operational checks to ensure cleanliness, safety, and presentation standards are met</li><li>Act as Manager on Duty in the absence of the Spa Manager when required</li><li>Ensure exceptional guest service is delivered at all touchpoints, including VIP and repeat guests</li><li>Personally handle guest feedback, concerns, and complaints with professionalism and urgency</li><li>Greet VIP guests and conduct spa tours when required</li><li>Monitor guest satisfaction and ensure personalized service standards are maintained</li><li>Promote upselling, retail sales, and rebooking to enhance guest experience and revenue</li><li>Support achievement of departmental sales targets, budgets, and forecasts</li><li>Assist in monitoring daily and weekly performance reports with Spa leadership</li><li>Ensure proper execution of retail and revenue-generating strategies</li><li>Support payroll and labour control in alignment with operational needs</li><li>Contribute to business development initiatives and promotional activities</li><li>Assist in training and coaching spa front-of-house staff in line with brand standards</li><li>Support employee development, performance feedback, and continuous improvement</li><li>Conduct or support departmental meetings and training sessions</li><li>Ensure adherence to safety procedures and spa protocols across the team</li><li>Ensure compliance with spa SOPs, safety regulations, and hygiene standards</li><li>Maintain confidentiality of guest and employee information</li><li>Uphold luxury service standards and brand expectations at all times</li></ul><br>Qualifications<br><br><ul><li>Degree or Diploma in Hospitality Management, Spa Management, Tourism, or related field</li><li>Minimum 2–3 years’ experience in a luxury spa environment, with supervisory or assistant managerial role exposure</li><li>Strong knowledge of spa operations, front office procedures, and guest service standards</li><li>Experience in scheduling, yield management, and retail or revenue-driven environments</li><li>Proficiency in spa reservation systems and basic PMS/POS systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership, coaching, and team development abilities</li><li>High level of professionalism, grooming, and attention to detail</li><li>Ability to handle guest complaints and resolve issues effectively</li><li>Strong organizational and multitasking skills in a fast-paced environment</li><li>Flexible to work shifts, weekends, and holidays as per operational requirements</li></ul> </div>
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<span> </span><p><span><span><span>Assistant Manager, Call Center</span></span></span> <br><span><span>(<span>21096</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About the Role</strong></p><br>
<p>Do you enjoy working in a fast-paced environment handling all aspects on guest needs? Are you passionate about hospitality and service and are driven to ensure world leading service is delivered in every guest interaction?</p><br> <p>As an Assistant Manager, Call Center you will be responsible for assisting the Manager, Call Center in managing all aspects of the daily operations of the Call Center. The role requires auditing, planning, analyzing, training, and reporting to ensure the customer experience is continuously enhanced to meet the highest levels of guest service per resort standards. The ideal candidate must be an excellent communicator and able to evaluate the service delivery to ensure the highest levels of product knowledge and be able to provide factual tangible feedback to enhance the guest experience. </p><br> <p><strong>About You</strong></p><br>
<p>A successful candidate should hold a bachelors’ degree along with a passion for training and extensive knowledge of Call Centre operations with a proven history of driving and motivating large teams toward service excellence. We are looking for someone who has a minimum of 2 years in a similar position within the luxury Five Star property, have excellent verbal and written communication skills and thrive on working in a face paced team environment.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<p><strong>Job Purpose:</strong><br>Responsible for monitoring and enforcing Health, Safety and Environmental requirements at the construction site, ensuring that all contractors, subcontractors, consultants, and site personnel comply with approved HSE plans, project requirements, UAE regulations, and applicable international standards.</p><p><strong>Key Responsibilities:</strong></p><ol><li><p>Implement and monitor the project <strong>HSE Management Plan</strong>, procedures, and safety requirements.</p></li><li><p>Conduct <strong>daily site inspections, safety walks, audits, and observations</strong> to identify unsafe acts and unsafe conditions.</p></li><li><p>Monitor contractors and subcontractors to ensure compliance with approved HSE procedures and project requirements.</p></li><li><p>Review <strong>Risk Assessments, Method Statements, JSA/JHA, and HSE plans</strong> for construction activities.</p></li><li><p>Monitor high-risk activities including:</p><ul><li><p>Working at height</p></li><li><p>Lifting operations</p></li><li><p>Excavation and trenching</p></li><li><p>Scaffolding</p></li><li><p>Hot work</p></li><li><p>Confined space</p></li><li><p>Temporary works</p></li><li><p>Electrical works</p></li><li><p>Plant and heavy equipment</p></li></ul></li><li><p>Monitor and verify the <strong>Permit-to-Work (PTW)</strong> system where applicable.</p></li><li><p>Ensure workers are provided with and properly use the required <strong>PPE</strong>.</p></li><li><p>Conduct and monitor <strong>HSE induction, toolbox talks, safety briefings, and awareness training</strong>.</p></li><li><p>Investigate accidents, incidents, near misses, and unsafe occurrences and ensure corrective and preventive actions are implemented.</p></li><li><p>Issue and follow up <strong>HSE observations, non-compliance reports, and corrective action requests</strong>.</p></li><li><p>Monitor the contractor's HSE performance and ensure timely closure of outstanding safety observations.</p></li><li><p>Check emergency preparedness, evacuation arrangements, firefighting equipment, first-aid facilities, and emergency response procedures.</p></li><li><p>Review contractors' HSE records, inspection reports, training records, equipment certificates, and other safety documentation.</p></li><li><p>Participate in weekly and monthly HSE meetings and prepare relevant <strong>MOM and action trackers</strong>.</p></li><li><p>Prepare <strong>daily, weekly, and monthly HSE reports and statistics</strong>, including safety observations, incidents, inspections, and KPI performance.</p></li><li><p>Coordinate with the <strong>Resident Engineer, Project Manager, contractor, subcontractors, and client HSE representatives</strong> regarding HSE matters.</p></li><li><p>Immediately report any serious or imminent safety risk to the responsible project management representative and recommend appropriate corrective action.</p></li><li><p>Stop or recommend suspension of unsafe work where there is an immediate risk to life, health, or property, in accordance with project procedures and contractual authority.</p></li><li><p>Maintain proper HSE documentation and records throughout the project.</p></li><li><p>Perform any other HSE-related duties assigned by the HSE Manager / Project Manager.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Engineering, Occupational Health & Safety, Environmental Science, or a related field.</p></li><li><p><strong>NEBOSH IGC</strong> or equivalent safety qualification is preferred/required depending on project requirements.</p></li><li><p>IOSH qualification is an advantage.</p></li><li><p>ISO 45001 knowledge/certification is an advantage.</p></li><li><p>Minimum <strong>8 to 10 years of HSE experience in construction</strong>, preferably within the UAE.</p></li><li><p>Experience in <strong>building, villa, high-rise, infrastructure, or mixed-use construction projects</strong>.</p></li><li><p>Good knowledge of UAE construction HSE requirements and applicable authority requirements.</p></li><li><p>Experience working with consultants, contractors, and subcontractors.</p></li><li><p>Good English communication and report-writing skills.</p></li><li><p>Ability to work independently and effectively on a busy construction site.</p></li><li><p>UAE driving licence is an advantage.</p></li></ul><p><strong>Key Competencies:</strong></p><ul><li><p>HSE inspection and auditing</p></li><li><p>Risk assessment and hazard identification</p></li><li><p>Incident investigation</p></li><li><p>PTW monitoring</p></li><li><p>Contractor management</p></li><li><p>Emergency preparedness</p></li><li><p>HSE documentation and reporting</p></li><li><p>Communication and coordination</p></li><li><p>Leadership and problem-solving</p></li><li><p>Strong knowledge of construction site safety</p></li></ul>
<p><strong>Job Objective</strong></p><p>To support accurate <strong>quantity measurement, BOQ preparation, cost estimation, tendering, valuation, variation management and project cost control</strong> for mechanical and MEP works. The Junior QS will assist the Senior QS / Estimation Team in delivering accurate, technically compliant and commercially competitive project outcomes.</p><p>Key Responsibilities</p><p>Quantity Take-Off & BOQ</p><ul><li><p>Review mechanical drawings, specifications, BOQs and tender documents.</p></li><li><p>Prepare detailed quantity take-offs from tender, IFC and shop drawings.</p></li><li><p>Prepare, check and verify mechanical BOQs and measurement sheets.</p></li><li><p>Measure quantities for <strong>HVAC, chilled water piping, ductwork, ventilation, plumbing, drainage, water supply, firefighting, pumps, equipment, valves, fittings and insulation</strong>.</p></li><li><p>Prepare material quantity schedules and supporting take-off documents.</p></li><li><p>Identify drawing discrepancies, scope gaps, missing information and quantity differences.</p></li><li><p>Maintain accurate quantity records and measurement backups.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>ost Estimation & Rate Analysis</p><ul><li><p>Assist in preparing mechanical cost estimates and rate analysis.</p></li><li><p>Prepare material, labour, equipment and subcontractor cost build-ups.</p></li><li><p>Obtain supplier/subcontractor quotations and prepare comparison statements.</p></li><li><p>Review prices, scope, exclusions and commercial terms.</p></li><li><p>Maintain updated market rates, quotations and historical pricing records.</p></li><li><p>Assist in identifying cost-saving alternatives where technically acceptable.</p></li></ul><p>Tendering & Commercial Support</p><ul><li><p>Assist in preparing tender documents, pricing schedules and tender summaries.</p></li><li><p>Coordinate with suppliers and subcontractors for competitive quotations.</p></li><li><p>Review tender addenda, clarifications and revised drawings and update quantities/costs.</p></li><li><p>Assist in preparing tender qualifications, assumptions, exclusions and clarifications.</p></li><li><p>Ensure estimates comply with project specifications, BOQ requirements and company standards.</p></li><li><p>Support timely tender submissions.</p></li></ul><p>Variations, Valuations & Cost Control</p><ul><li><p>Assist in identifying and preparing variations, additional works and scope changes.</p></li><li><p>Prepare quantity backup, cost build-ups and supporting documents for variations.</p></li><li><p>Maintain records of BOQ, executed and approved quantities, variations and project costs.</p></li><li><p>Assist in monitoring project quantities, cost commitments, budgets and cost-to-complete.</p></li><li><p>Support interim payment applications, valuations and measurement sheets.</p></li><li><p>Verify executed quantities against drawings, site records and BOQs.</p></li><li><p>Assist with subcontractor/supplier valuations and quantity verification.</p></li><li><p>Report quantity and cost deviations to the Senior QS / Estimation Manager.</p></li></ul><p>Coordination & Documentation</p><ul><li><p>Coordinate with <strong>Engineering, Procurement, Planning, Estimation and Site Teams</strong> regarding quantities, materials and costs.</p></li><li><p>Clarify drawing, scope and quantity issues with engineers and relevant departments.</p></li><li><p>Participate in site visits, tender meetings and quantity verification when required.</p></li><li><p>Maintain organized records of quotations, BOQs, take-offs, variations, valuations and cost reports.</p></li><li><p>Provide day-to-day support to the Senior QS / Estimation Team.</p></li><li><p>Perform other related duties assigned by the Senior QS, Estimation Manager, Operations Manager or Management.</p></li></ul><p>Requirements</p><ul><li><p>Diploma/Bachelor’s Degree in <strong>Quantity Surveying, Mechanical Engineering, Construction Management or a related field</strong>.</p></li><li><p><strong>1–2 years of experience</strong> in QS/Estimation, preferably in MEP/mechanical contracting.</p></li><li><p>Good knowledge of mechanical drawings, BOQs, quantity take-offs and rate analysis.</p></li><li><p>Knowledge of HVAC, plumbing, firefighting and mechanical systems.</p></li><li><p>Proficiency in <strong>MS Excel and MS Office</strong>; AutoCAD knowledge is preferred.</p></li><li><p>Strong numerical, analytical, communication and coordination skills.</p></li><li><p>Good attention to detail and ability to meet deadlines.</p></li><li><p><strong>UAE/GCC experience is an advantage</strong></p></li></ul>
<p>We are looking for a <strong>results-driven Performance Marketer / Digital Marketer</strong> to join our dynamic marketing team in Dubai. The ideal candidate will have strong hands-on experience in generating <strong>high-quality leads through Google Ads and Meta Ads (Facebook & Instagram)</strong>, with a clear focus on lead quality, conversions, ROI, and business growth.</p><br><p>Candidates with prior experience in <strong>Business Setup, Real Estate, Accounting & Taxation, VAT, Corporate Tax, AML, PRO Services, or other UAE-based professional services</strong> will be highly preferred.</p><br><p>Key Responsibilities</p><ul><li><p>Plan, execute, manage, and optimize lead-generation campaigns across <strong>Google Ads (Search, Display, YouTube)</strong> and <strong>Meta Ads (Facebook & Instagram)</strong>.</p></li><li><p>Develop and implement performance marketing strategies aligned with company sales and revenue targets.</p></li><li><p>Generate high-quality leads for <strong>Business Setup, Real Estate, Accounting & Taxation, VAT, Corporate Tax, AML, PRO Services, and related services</strong>.</p></li><li><p>Conduct audience research, competitor analysis, keyword research, and market analysis to improve campaign performance.</p></li><li><p>Monitor key performance metrics including <strong>CPL, CTR, Conversion Rate, ROAS, Lead Quality, and Cost per Acquisition</strong>.</p></li><li><p>Continuously optimize campaigns, budgets, bidding strategies, audiences, keywords, and placements.</p></li><li><p>Conduct <strong>A/B testing</strong> of ad creatives, ad copy, landing pages, audiences, and campaign strategies.</p></li><li><p>Work closely with the <strong>sales, content, and design teams</strong> to improve lead quality and conversion rates.</p></li><li><p>Develop and manage retargeting campaigns to maximize conversions from existing website visitors and leads.</p></li><li><p>Set up and monitor conversion tracking using <strong>Google Analytics (GA4), Google Tag Manager, Meta Pixel, and other tracking tools</strong>.</p></li><li><p>Analyze customer journeys and marketing funnels and identify opportunities for improvement.</p></li><li><p>Prepare <strong>weekly and monthly performance reports</strong> with clear insights, recommendations, and action plans.</p></li><li><p>Manage marketing budgets effectively and ensure campaigns deliver maximum ROI.</p></li><li><p>Stay updated with the latest changes, trends, tools, algorithms, and advertising policies across Google and Meta platforms.</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Minimum <strong>2 years of hands-on experience</strong> in Performance Marketing / Digital Marketing.</p></li><li><p>Proven experience managing and optimizing <strong>Google Ads and Meta Ads campaigns</strong>.</p></li><li><p>Strong understanding of <strong>lead generation, paid advertising, retargeting, conversion optimization, and marketing funnels</strong>.</p></li><li><p>Experience with <strong>Google Analytics 4 (GA4), Google Tag Manager, Meta Ads Manager, and Meta Pixel</strong>.</p></li><li><p>Strong analytical and data-driven mindset with the ability to interpret campaign performance and take corrective action.</p></li><li><p>Proficiency in <strong>Excel / Google Sheets</strong> for campaign reporting and analysis.</p></li><li><p>Strong communication, coordination, and project management skills.</p></li><li><p>Ability to manage multiple campaigns and marketing channels simultaneously.</p></li><li><p>Google Ads and Meta certifications will be an advantage.</p></li></ul><p>Preferred Industry Experience</p><p>Candidates with experience in any of the following industries will be given preference:</p><ul><li><p><strong>Business Setup / Company Formation</strong></p></li><li><p><strong>Real Estate</strong></p></li><li><p><strong>Accounting & Taxation</strong></p></li><li><p><strong>VAT & Corporate Tax</strong></p></li><li><p><strong>AML & Compliance</strong></p></li><li><p><strong>PRO Services</strong></p></li><li><p><strong>Business Consultancy</strong></p></li><li><p><strong>Immigration / Golden Visa</strong></p></li><li><p><strong>Other UAE professional services</strong></p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Number and quality of qualified leads generated</p></li><li><p>Cost Per Lead (CPL)</p></li><li><p>Lead-to-conversion ratio</p></li><li><p>Customer Acquisition Cost (CAC)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Campaign conversion rate</p></li><li><p>Monthly revenue generated through paid campaigns</p></li><li><p>Overall marketing ROI</p></li></ul>
<ol><li><p>Coordinate with the drivers and the technicians to diagnose vehicle or equipment complaints and accordingly issue ‘job card’ for each vehicle, before starting the work<br></p></li><li><p> Will be responsible to schedule the maintenance and servicing of all company vehicles and equipment; Also, responsible for its timely completion, without compromising on the service quality<br></p></li><li><p>To coordinate with the technicians to ensure timely completion of maintenance</p></li></ol><p>and repair jobs</p><br><ol start="4"><li><p>To track, record, manage and timely resolve maintenance and repair issues and</p></li></ol><p>communicate accordingly to the line manager and to the operations department</p><br><ol start="5"><li><p>To coordinate with suppliers for vehicle maintenance / repair and for the</p></li></ol><p>procurement activities, if assigned<br></p><ol start="6"><li><p>Strive to ensure efficiency optimization and report deviations to the line manager<br></p></li><li><p>Support and assist in warehouse management, in procurement and any other</p><p>assigned administrative jobs<br></p></li><li><p>Ensure cleanliness, proper housekeeping and safe stocking of items in the</p><p>Workshop, in strict compliance with the HSE requirements.<br></p></li><li><p>Maintain clear and organized records to ensure all reports and invoices are filed</p><p>and stored properly.<br></p></li><li><p>To do data entry for Workshop activities, including for maintenance & repair</p><p>works, as advised<br></p></li><li><p>To liaise with governmental or any other concerned authorities for any required</p><p>approvals.<br></p></li><li><p> To maintain professional and technical knowledge through continuous learning, by attending educational workshop, training and e-learning programs, by reviewing professional publications and by benchmarking best practices <br></p></li><li><p>To Prepare the required monthly and /or any other MIS report, as assigned by
your reporting manager<br></p></li><li><p>Responsible to comply with the applicable HSE and company policies and procedures, UAE laws and applicable regulations <br></p></li><li><p>To work ethically and to report any violations and acts that may affect the health,
safety, environment, ethics and company reputation<br></p></li><li><p>To Perform any other task, as assigned from time to time by the company, based on business requirement. </p><br></li></ol><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul><li><p><strong>Experience: Minimum 2 years of work experience in a workshop environment</strong></p></li><li><p>Knowledge: Basic understanding of vehicles, spare parts, workshop environments, and operating procedures</p></li><li><p>Skills: Organizational, analytical, commercial awareness, and interpersonal skills; proficiency in Hindi and Urdu is an advantage</p></li><li><p>Computer Skills: Proficient in Microsoft Office (Word, Excel), email, and internet navigation</p></li><li><p>Availability: Immediate joiners preferred</p></li><li><p>Work Style: Ability to work independently, primarily based in the office</p></li></ul><br><p><strong>Working conditions</strong><br></p><ol><li><p>Needs to work more independently and mostly from office</p></li><li><p>Standard hours of work. Sometimes, based on business requirements, the employee</p></li></ol><p>may be required to work for extended hours</p><ol><li><p>Required to work in any assigned duty timing, in the day or night shift, 6 days a</p></li></ol><p>week, with one day off in a week; Also, need to work in any assigned branch or</p><p>location</p><ol><li><p>May be exposed to unpleasant sights and smells and may at times be exposed to</p></li></ol><p>dangerous and/or toxic substances and must take necessary precautions to protect</p><p>eyes, nose and skin from irritation and infection.</p><ol><li><p>May be exposed to direct sunlight and extreme weather during work</p></li><li><p>May be exposed to workshop related risks</p></li></ol><p><br></p>
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<span></span><p>The Projects Account Manager owns a portfolio of strategic, recurring project customers across the UAE. It is a hybrid role covering account management and commercial closure. The PAM protects and grows existing strategic relationships, and takes ownership of proposals, negotiation and deal closure, both for opportunities handed over from the Business Development Manager and for opportunities the PAM generates within the account base. The goal is simple: convert qualified opportunities into recurring, profitable project business.<br></p><br><p>What you will do:<br></p><br><ul><li><span>Manage and grow a portfolio of strategic, recurring project customer accounts across the UAE.<br></span></li><li><span>Take ownership of qualified opportunities at formal handover from the Business Development Manager and run them through proposal, negotiation and closure.<br></span></li><li><span>Manage proposals, commercial negotiations and deal closure across new and existing account opportunities.<br></span></li><li><span>Identify and pursue expansion and repeat project opportunities within the existing customer base, reducing customer attrition.<br></span></li><li><span>Support new business growth alongside the BDM, given the portfolio's strategic rather than high-volume size.<br></span></li><li><span>Own commercial tracking for your accounts: forecasting, next-step management, margin and scope tracking, and quarterly account reviews.<br></span></li><li><span>Keep the CRM accurate and current daily, covering opportunity ownership, handover records, customer notes, forecasts and next actions.<br></span></li><li><span>Maintain a consistent cadence of qualified customer meetings, with targets agreed with the Sales Director.<br></span></li><li><span>Work with the delivery and technical teams to ensure customer requirements are met and projects progress successfully.<br></span></li><li><span>Build partner and customer relationships, representing the company at networking and customer engagement events.<br></span></li><li><span>Perform other tasks as required from time to time.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Degree in Business, Sales, Marketing, Engineering or a related field.<br></span></li><li><span>3 to 5 years of relevant account management, project sales or business development experience, ideally in IT, AV, ELV or systems integration.<br></span></li><li><span>Technical fluency in the solutions we deliver (IT infrastructure, audio visual, ELV and security systems) is highly valued: candidates who can hold their own in a technical conversation with clients and engineers will stand out.<br></span></li><li><span>Demonstrated track record of managing commercial sales cycles from qualification through to closure.<br></span></li><li><span>Strong commercial and negotiation skills, with a proven ability to take opportunities from qualification through proposal and negotiation to closure.<br></span></li><li><span>Excellent relationship-management skills: able to develop, protect and grow strategic, long-term accounts.<br></span></li><li><span>Excellent verbal and written communication for proposals, customer engagement and stakeholder management.<br></span></li><li><span>Sound commercial judgement covering pricing, margin awareness and professional handling of negotiations.<br></span></li><li><span>Disciplined CRM and record-keeping habits: accurate, timely, consistent.<br></span></li><li><span>Strong collaboration across technical, delivery and finance teams.<br></span></li><li><span>Proactive, target-driven, personally accountable for quota and commercial performance.<br></span></li><li><span>Organised enough to run multiple strategic accounts and live opportunities in parallel.<br></span></li><li><span>UAE driving licence preferred.</span></li></ul><br><span>Benefits</span><ul><li><span>Competitive salary with a performance-based incentive plan<br></span></li><li><span>30 calendar days of annual leave per year<br></span></li><li><span>UAE employment visa and medical insurance<br></span></li><li><span>Company-supported training and professional development<br></span></li><li><span>A strategic, high-ownership role in a growing regional systems integrator (UAE, KSA, UK, Philippines, Thailand) with direct access to senior management<br></span></li></ul><br> </div>
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<p>The Administrative Manager role is a pivotal position within our organization, designed for individuals who are eager to grow their careers in a dynamic environment. This role is ideal for those who have a passion for managing office operations and ensuring that administrative procedures run smoothly. As an Administrative Manager, you will be at the heart of our operations, supporting various departments and enhancing efficiency through effective management of resources and personnel.</p><p>In this position, you will have the opportunity to develop your skills in leadership, communication, and project management. Our company prides itself on fostering a culture of continuous learning and professional development. With regular training sessions, mentorship programs, and opportunities for career advancement, you will be well-equipped to take on greater responsibilities as you progress in your career. You will work alongside a collaborative team that values innovation and creativity, making every day a chance to contribute and make a difference.</p><p>As an Administrative Manager, you will play a significant role in shaping the office environment and influencing company culture. Your contributions will not only enhance day-to-day operations but also support strategic initiatives that drive the organization forward. If you are looking for a career that offers growth, challenges, and the chance to make a real impact, this is the perfect opportunity for you.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily office operations, ensuring that administrative processes are efficient and effective, which involves using management software to track performance metrics and streamline workflows.</li><li>Coordinate and manage schedules for executive leadership, facilitating communication and organization through calendar management tools to optimize time and resource allocation.</li><li>Implement office policies and procedures, which includes developing documentation that outlines best practices and compliance standards to enhance operational efficiency.</li><li>Supervise administrative staff, providing guidance and support in their daily tasks, which involves conducting performance reviews and fostering a positive team environment.</li><li>Manage office supplies and inventory, ensuring that all necessary materials are procured and maintained, utilizing inventory management systems to track usage and costs.</li><li>Assist in budget management, which includes preparing reports and forecasts to help the management team make informed financial decisions.</li><li>Facilitate communication across departments, employing collaboration tools to ensure that information is shared effectively and that all teams are aligned with company objectives.</li><li>Organize company events and meetings, coordinating logistics and ensuring that all arrangements are executed flawlessly to enhance team engagement and morale.</li><li>Support recruitment and onboarding processes, helping to create a welcoming environment for new hires and ensuring that they have the resources they need to succeed.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong organizational skills to manage multiple tasks and priorities effectively.</li><li>Excellent communication skills for clear and concise interaction with team members and stakeholders.</li><li>Proficiency in office management software to enhance productivity and workflow.</li><li>Leadership skills to inspire and guide administrative staff towards achieving goals.</li><li>Budgeting and financial management skills to assist in effective resource allocation.</li><li>Problem-solving skills to address challenges and improve operational efficiency.</li><li>Time management skills to prioritize tasks and meet deadlines consistently.</li></ul></div>