Personnel Specialist Jobs in UAE
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Activities <br><br> Key Responsibilities <br><br><br> Regular coordination with state missions within the jurisdiction regarding updates on privileges and immunities granted abroad based on the principle of reciprocity, and developing related databases. Reviewing and verifying data and information related to diplomatic immunity and privileges activities and requirements, providing logistical services to foreign diplomats in the jurisdiction, and preparing periodic reports and executive summaries related to these tasks. Preparing and following up on the approval memorandum for the appointment of heads of missions and technical attachés of the state abroad within the jurisdiction, in coordination with the relevant departments at the Ministry’s General Secretariat.<br><br><br> Reviewing requests received regarding the appointment of heads of foreign missions and technical attachés with the state within the jurisdiction and ensuring compliance with related determinants and priorities. Organizing ceremonies for presenting copies of credentials and original credentials to diplomats appointed to the state and ensuring compliance with related determinants and priorities. Preparing analytical studies related to the opening and closing of consulates and international organizations within the jurisdiction and following up on the efficiency of procedures in accordance with ministry requirements and policies. Reviewing and verifying data and information related to diplomats’ activities and requirements, committees, and related updates, and preparing periodic reports and executive summaries. Reviewing documents related to privileges, immunities, and exemptions for accredited diplomats and their families, ensuring they meet conditions and requirements, and processing the issuance, renewal, and cancellation of diplomatic cards, special cards, international organization cards, airport entry cards, customs and immigration representative cards in accordance with established procedures. Issuing, renewing, and canceling establishment cards for diplomatic missions accredited to the state within the jurisdiction, as well as representative cards for diplomatic missions after reviewing documents and verifying compliance with conditions and established procedures. Preparing and following up on updates to the diplomatic relations register and the diplomatic lists register for accredited diplomatic corps members in the state and determining their priorities. Any other tasks assigned within the scope of responsibility.<br><br><br> Operational / Specialized
<p class="MsoNormal" style="background-color:white;direction:ltr;line-height:normal;margin-left:18.0pt;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;text-align:left;unicode-bidi:embed;vertical-align:bottom;" dir="LTR"><span style="color:#C00000;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:"Times New Roman";mso-fareast-language:#4C09;" lang="EN-US"><strong><u>Qualifications and Years of Experience:</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Bachelor's degree in Law.</span></p><p class="MsoListParagraphCxSpLast" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">(0-1) year of experience in the legal field.</span></p><p class="MsoNormal" style="direction:ltr;line-height:normal;margin-left:18.0pt;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="color:#C00000;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:"Times New Roman";mso-fareast-language:#4C09;mso-spacerun:yes;" lang="EN-US"><strong><u> </u></strong></span><span style="mso-ansi-language:#4C09;mso-fareast-font-family:"Times New Roman";mso-fareast-language:#4C09;" lang="EN-US"><strong><u>Technical and Behavioral Competencies:</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Good knowledge of the laws and regulations of the United Arab Emirates and the Emirate of Dubai.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Ability to draft legal notices and memoranda.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Proficiency in using computer applications.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Ability to work under pressure and provide efficient customer service.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Effective communication skills and the ability to work in a team spirit.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span lang="EN-US">Proficiency in both Arabic and English languages in reading, writing, and speaking.</span></p><p class="MsoListParagraphCxSpLast" style="direction:ltr;margin:0cm 0cm 8.0pt 54.0pt;mso-add-space:auto;text-align:left;unicode-bidi:embed;" dir="LTR"> </p>
<p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Dubai",sans-serif;font-size:12.0pt;"><span style="line-height:115%;" lang="EN-US"><strong>Academic Qualifications:</strong></span></span></p><p class="MsoNormal" style="direction:ltr;line-height:normal;margin-bottom:0in;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Dubai",sans-serif;font-size:12.0pt;"><span style="mso-bidi-language:EN-US;" lang="EN-US">Bachelor's degree in Information Technology, Networking, or any related field; a Master's degree from an accredited university is preferred.</span></span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Dubai",sans-serif;font-size:12.0pt;"><span style="line-height:115%;mso-bidi-language:EN-US;" lang="EN-US"><strong>Professional Experience:</strong></span></span></p><p class="MsoNormal" style="direction:ltr;line-height:normal;margin-bottom:0in;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Dubai",sans-serif;font-size:12.0pt;"><span style="mso-bidi-language:EN-US;" lang="EN-US">A minimum of 4 years of experience in the same field.</span></span></p><p class="MsoNormal"> </p>
<p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Arial",sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-bidi;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;"><strong>Qualifications:</strong></span></span><br><span style="font-family:"Arial",sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-bidi;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;">Master's or Bachelor's degree in Business Administration, Quality, Industrial Engineering, or equivalent.</span></span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:"Arial",sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-bidi;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;"><strong>Experience:</strong></span></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:"Arial",sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-bidi;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;">Master's degree: 6 years of experience in the field of strategic planning.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:"Arial",sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-bidi;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;">Bachelor's degree: 8 years of experience in the field of strategic planning.</span></span></p></li></ul>
<p>Education:</p><ul><li>Bachelor’s/Master’s degree in Transportation Engineering, Operations Management, or Urban Planning.</li></ul><p>Experience:</p><ul><li>6 Years in case of Master’s degree (8 years in case of Bachelor’s degree).</li></ul>
Job Description<br><br>Job Objective: To plan, implement, and monitor statistical procedures, activities, and projects for human resources systems applied in the Government of Dubai, based on the analytical and statistical needs of the Dubai Government Human Resources Department, as well as to verify and technically process statistical data and information in government systems and records.<br><br>Qualifications<br><br>Core Competencies:<br><br>Innovation and Creativity<br><br>Excellence in Execution.<br><br>Organizational Understanding.<br><br>Evoking and Spreading Positive Energy<br><br>Technical Competencies:<br><br>Analyzing information and data<br><br>Using information systems applicable in the Government of Dubai<br><br>Collecting, organizing, and archiving information databases<br><br>Mastery of statistical software programs<br><br>Future predictions and forecasts by studying information<br><br>Conducting and supporting studies, research, and decision-making<br><br>Academic Specialization:<br><br>Bachelor's or Master's degree in Statistics, Mathematics, or any related field.<br><br>Years of Experience:<br><br>6-8 years of experience in the field of statistics, information and data analysis, or equivalent.<br><br>Tasks and Responsibilities<br><br>Strategic Responsibilities:<br><br>Contribute to the preparation of the strategic plan for the Dubai Government Human Resources Department by providing opinions, input, and necessary information by linking work tasks and projects with the strategies of the Dubai Government Human Resources Department and the aspirations of the Government of Dubai in coordination with the concerned department.<br><br>Participate in preparing the operational plan by filling in and updating the department's operational plan with projects and tasks in coordination with the concerned department.<br><br>Technical and Digital Responsibilities:<br><br>Implement and follow up on procedures for extracting, processing, and analyzing Dubai Government employee data in central government systems based on instructions from the direct supervisor or the Director of the Human Resources Information Department.<br><br>Collect, interpret, and present large numerical data in simplified, innovative, and easy-to-read ways, whether internally within the Dubai Government Human Resources Department or for relevant entities, and ensure the identification of future trends through predictions and studying the current situation.<br><br>Analyze quantitative information and data using statistical equations and practices, as well as conduct statistical tests to ensure the validity of the analysis.<br><br>Create, review, and develop internal statistical reporting templates and work to improve efficiency in the accuracy of results and reports.<br><br>Provide technical support in training and educating new employees in other organizational units on the foundations of delivering statistical results and reading and interpreting the collected data.<br><br>Job Category<br><br>Economical<br><br>Advertiser<br><br>Dubai Government Human Resource Department<br><br>Educational-level<br><br>Bachelor<br><br>Required Nationality<br><br>UAE Only<br><br>Monthly Salary<br><br>Unspecified<br><br>Schedule-Time<br><br>Full time<br><br>Job Posting<br><br>01/09/2026<br><br>Unposting Date<br><br>01/12/2026
<div align="center"><table class="MsoNormalTable" style="border-collapse:collapse;border-style:none;mso-border-alt:solid windowtext .5pt;mso-border-insideh:.5pt solid windowtext;mso-border-insidev:.5pt solid windowtext;mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-table-dir:ltr;mso-table-layout-alt:fixed;mso-yfti-tbllook:480;" dir="ltr" border="1" cellspacing="0" cellpadding="0" width="654"><tbody><tr style="mso-row-margin-right:.5pt;mso-yfti-firstrow:yes;mso-yfti-irow:0;"><td style="background-color:#4F81BD;border-color:windowtext;border-width:1.0pt;mso-background-themecolor:accent1;mso-border-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.25pt;" width="654"><p class="MsoNormal" style="direction:ltr;margin:3.0pt 0cm;text-align:center;unicode-bidi:embed;" dir="LTR"><span style="color:white;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Functional Authorities</strong></span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="mso-row-margin-right:.5pt;mso-yfti-irow:1;"><td style="background-color:white;border-bottom-style:none;border-left:1.0pt solid windowtext;border-right:1.0pt solid windowtext;border-top-style:none;mso-background-themecolor:background1;mso-border-left-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.25pt;" width="654"><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:9.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Full functional authority for executing work and tasks as stated in the Delegation of Authority manual</span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="height:21.6pt;mso-row-margin-right:.5pt;mso-yfti-irow:2;"><td style="background-color:#4F81BD;border-color:windowtext;border-width:1.0pt;height:21.6pt;mso-background-themecolor:accent1;mso-border-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.25pt;" width="654"><div class="page-break" style="page-break-after:always;"><span style="display:none;"> </span></div><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt;text-align:center;unicode-bidi:embed;" dir="LTR"><span style="color:white;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Job Requirements</strong></span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="height:18.0pt;mso-row-margin-right:.5pt;mso-yfti-irow:3;"><td style="background-color:#DBE5F1;border-bottom-style:solid;border-color:windowtext;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:18.0pt;mso-background-themecolor:accent1;mso-background-themetint:51;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.25pt;" width="654"><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt 157.5pt center 225.2pt;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="color:black;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Academic Qualifications</strong></span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="mso-row-margin-right:.5pt;mso-yfti-irow:4;"><td style="border-bottom-style:none;border-left:1.0pt solid windowtext;border-right:1.0pt solid windowtext;border-top-style:none;mso-border-left-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.25pt;" width="654"><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="font-family:Dubai-Regular;font-size:11.0pt;">Diploma or Bachelor's degree in Information Security or any other related field from a recognized university</span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="height:18.0pt;mso-row-margin-right:.5pt;mso-yfti-irow:5;"><td style="background-color:#DBE5F1;border-color:windowtext;border-width:1.0pt;height:18.0pt;mso-background-themecolor:accent1;mso-background-themetint:51;mso-border-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.25pt;" width="654"><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt 157.5pt center 225.2pt;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="color:black;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Professional Experience</strong></span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="mso-row-margin-right:.5pt;mso-yfti-irow:6;"><td style="border-bottom-style:none;border-left:1.0pt solid windowtext;border-right:1.0pt solid windowtext;border-top-style:none;mso-border-left-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.25pt;" width="654"><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:9.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="font-family:Dubai-Regular;font-size:11.0pt;">At least 8 years of professional experience in the field of specialization or any other related field</span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0cm;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="height:21.6pt;mso-row-margin-right:.5pt;mso-yfti-irow:7;"><td style="background-color:#4F81BD;border-bottom-style:solid;border-color:windowtext;border-left-style:none;border-right-style:solid;border-top-style:solid;border-width:1.0pt;height:21.6pt;mso-background-themecolor:accent1;mso-border-bottom-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.25pt;" width="654"><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt;text-align:center;unicode-bidi:embed;" dir="LTR"><span style="color:white;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Required Competencies</strong></span></p></td><td style="border-bottom:1.0pt solid windowtext;border-left-style:none;border-right-style:none;border-top-style:none;mso-cell-special:placeholder;" width="1"><p class="MsoNormal"> </p></td></tr><tr style="height:18.0pt;mso-yfti-irow:8;"><td style="background-color:#DBE5F1;border-bottom-style:solid;border-color:windowtext;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:18.0pt;mso-background-themecolor:accent1;mso-background-themetint:51;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.75pt;" colspan="2" width="654"><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt 157.5pt center 225.2pt;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="color:black;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Behavioral Competencies</strong></span></p></td></tr><tr style="mso-yfti-irow:9;"><td style="background-color:white;border-bottom-style:solid;border-color:windowtext;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;mso-background-themecolor:background1;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.75pt;" colspan="2" width="654"><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Evoking and radiating positive energy (Intermediate)</span></p><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Community service and responding to customer needs (Intermediate)</span></p><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Excellence in execution (Intermediate)</span></p><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Financial awareness (Intermediate)</span></p></td></tr><tr style="height:18.0pt;mso-yfti-irow:10;"><td style="background-color:#DBE5F1;border-bottom-style:solid;border-color:windowtext;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:18.0pt;mso-background-themecolor:accent1;mso-background-themetint:51;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;width:490.75pt;" colspan="2" width="654"><p class="MsoNormal" style="direction:ltr;margin-top:0cm;tab-stops:92.95pt 157.5pt center 225.2pt;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="color:black;font-family:"Dubai",sans-serif;font-size:9.0pt;"><strong>Technical Competencies</strong></span></p></td></tr><tr style="mso-yfti-irow:11;mso-yfti-lastrow:yes;"><td style="background-color:white;border-bottom-style:solid;border-color:windowtext;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;mso-background-themecolor:background1;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0cm 5.4pt;vertical-align:top;width:490.75pt;" colspan="2" width="654"><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Governance and compliance with related standards and policies (Intermediate)</span></p><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Monitoring, evaluation, and risk management (Intermediate)</span></p><p class="MsoListParagraph" style="direction:ltr;margin:3.0pt 0cm 3.0pt 18.0pt;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Wingdings;font-size:11.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;">§</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="color:black;font-family:Dubai-Regular;font-size:11.0pt;">Cybersecurity awareness (Intermediate)</span></p></td></tr></tbody></table></div>
<h3 style="text-align:right;" data-start="147" data-end="181"><strong data-start="151" data-end="181">Qualifications and Experience:</strong></h3><p style="text-align:right;" data-start="185" data-end="277"><strong data-start="190" data-end="255">Bachelor's degree in Business Administration, Computer Science, or a related field</strong> from a recognized university.</p><p style="text-align:right;" data-start="280" data-end="329">At least <strong data-start="301" data-end="311">11 years</strong> of practical experience in a related field.</p><p style="text-align:right;" data-start="332" data-end="408"><strong data-start="338" data-end="346">CCXP</strong> certification or an equivalent certificate in customer experience is considered an <strong data-start="392" data-end="407">added advantage</strong>.</p><hr><h3 style="text-align:right;" data-start="415" data-end="449"><strong data-start="419" data-end="449">Core Professional Skills:</strong></h3><p style="text-align:right;" data-start="453" data-end="537"><strong data-start="453" data-end="479">Results-oriented achiever,</strong> with high planning and organizational skills, and great attention to detail.</p><p style="text-align:right;" data-start="540" data-end="645"><strong data-start="540" data-end="557">Flexible team player,</strong> capable of adapting in environments that require effective prioritization and management of multiple, simultaneous projects.</p><p style="text-align:right;" data-start="648" data-end="724"><strong data-start="648" data-end="673">Innovative problem solver,</strong> capable of providing practical solutions and handling complaints effectively.</p><p style="text-align:right;" data-start="727" data-end="829"><strong data-start="727" data-end="754">Goal-oriented leader,</strong> maintains a productive work environment and motivates and coaches staff to achieve high performance standards.</p><p style="text-align:right;" data-start="832" data-end="939"><strong data-start="832" data-end="870">Proven ability to manage, coordinate, and collaborate</strong> on complex and constantly changing research agendas across various stakeholders.</p><p style="text-align:right;" data-start="942" data-end="984">Possesses <strong data-start="948" data-end="983">advanced project management skills</strong>.</p><hr><h3 style="text-align:right;" data-start="991" data-end="1024"><strong data-start="995" data-end="1024">Research and Technical Experience:</strong></h3><p style="text-align:right;" data-start="1028" data-end="1116">Proven ability to <strong data-start="1043" data-end="1071">design and implement high-impact primary research</strong> within the "Voice of the Customer" (VOC) framework.</p><p style="text-align:right;" data-start="1119" data-end="1202">Experience in a wide range of research methods and methodologies, including but not limited to:</p><p style="text-align:right;" data-start="1207" data-end="1244">Quantitative Research</p><p style="text-align:right;" data-start="1249" data-end="1347">Qualitative Research such as focus groups, in-depth interviews, and meeting facilitation</p><p style="text-align:right;" data-start="1352" data-end="1397">Web-based Surveys</p><p style="text-align:right;" data-start="1402" data-end="1437">Concept Testing</p><p style="text-align:right;" data-start="1442" data-end="1478">UX Research</p><p style="text-align:right;" data-start="1483" data-end="1546">Measuring brand awareness, customer satisfaction, and customer experience.</p>
<p><strong>Job Qualifications & Requirements</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree/ Master’s degree in Computer Science/ Information Technology</li></ul><p><strong>Experience</strong></p><ul><li>9 Years in case of Master’s degree (11 years in case of Bachelor’s degree)</li></ul><p><strong>Qualification</strong></p><ul><li>Certifications such as Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), ISO/IEC 27001 Lead Implementer/ Lead Auditor</li></ul>
<p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.42857;margin:0px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">Job Qualifications & Requirements</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;orphans:2;padding:0px 0px 0px 18px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Bachelor’s in computer information systems or law</li><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">9 years in case of Master's degree (11 years in case of Bachelor's degree)</li><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Certifications such as Project Management Professional (PMP), Lean Six Sigma Green Belt</li></ul>
<p class="Default" style="margin-left:36.0pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span>Bachelor's degree/ Master’s degree in Finance</p><p class="Default" style="margin-left:36.0pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span>3 Years of experience in case of Master’s degree (5 years in case of Bachelor’s degree)</p><p class="Default" style="margin-left:36.0pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span>Preferred Certifications such as: Certified Public Accountant (CPA), Certified Management Accountant (CMA)</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p><span><strong>Job Objective: </strong></span><span><span>Develop and implement an integrated governance system for IT governance, AI governance, and cybersecurity governance that ensures alignment of technical and digital initiatives with the organizational strategy, enhances digital transformation and empowerment, and raises the digital maturity of the Dubai Government Human Resources Department. Achieve organizational excellence by developing policies and regulatory frameworks, improving processes, managing data, fostering innovation, and measuring digital performance and value, in line with best practices and government and international standards.</span></span></p><br><p><strong>Responsibilities:</strong></p><br><span><span><strong>First: IT governance</strong></span></span><span><span> · </span></span><span><span>Develop and update the IT governance framework in line with national and international standards</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare and review IT policies, procedures, and operational guides</span><span>.</span></span><span><span> ·</span></span><span><span>Ensure alignment of IT investments and initiatives with the Dubai Government HR Department strategy</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor compliance with approved governance frameworks, laws, and policies</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare compliance and governance reports and submit to senior management</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor application of controls for IT services management, supplier management, and technology contracts</span></span><span><span> </span></span><span><strong>Second: AI governance</strong></span></span><span><span> ·</span></span><span><span>Develop and implement an AI governance framework</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor compliance with ethical, legal, and regulatory AI controls</span><span>.</span></span><span><span> ·</span></span><span><span>Assess risks and challenges associated with using AI technologies</span><span>.</span></span><span><span> ·</span></span><span><span>Measure operational and organizational impact of AI initiatives</span><span>.</span></span><span><span> ·</span></span><span><span>Support adoption of smart solutions and emerging technologies according to approved policies</span><span>.</span></span><span><span> ·</span></span><span><span>Promote responsible and safe use of AI applications</span></span><span><span> </span></span><span><strong>Third: Cybersecurity governance</strong></span></span><span><span> ·</span></span><span><span>Monitor compliance with cybersecurity controls and regulatory policies</span><span>.</span></span><span><span> ·</span></span><span><span>Coordinate with the cybersecurity team to address risks and security gaps</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor implementation of compliance and audit plans and close findings</span><span>.</span></span><span><span> ·</span></span><span><span>Support tech risk assessments and business continuity and disaster recovery management</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor cybersecurity KPIs and prepare regular reports</span></span><span><span> </span></span><span><strong>Fourth: Digital transformation and digital enablement</strong></span></span><span><span> ·</span></span><span><span>Develop digital enablement programs and improve the digital experience for employees and government entities</span><span>.</span></span><span><span> ·</span></span><span><span>Identify opportunities for digitization and automation and redesign services and procedures</span><span>.</span></span><span><span> ·</span></span><span><span>Support system and platform integration</span><span>.</span></span><span><span> ·</span></span><span><span>Enhance use of modern technologies to achieve operational efficiency</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor digital transformation indicators, analyze results, and issue recommendations</span></span><span><span> </span></span><span><span> ·</span></span><span><span>Prepare, implement, and monitor the digital transformation strategy and roadmap</span><span>.</span></span><span><span> <strong>Fifth: Digital maturity and institutional excellence</strong></span></span><span><span> ·</span></span><span><span>Prepare and implement plans to raise digital maturity according to approved government models and frameworks</span><span>.</span></span><span><span> ·</span></span><span><span>Periodically assess digital maturity and analyze gaps</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare and monitor improvement plans tied to digital maturity indicators</span><span>.</span></span><span><span> ·</span></span><span><span>Support achieving institutional excellence and government digital transformation</span><span>.</span></span><span><span> ·</span></span><span><span>Participate in awards and government initiatives related to digital transformation and innovation</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare executive reports on digital progress</span></span><span><span> </span></span><span><strong>Sixth: Data management and digital governance</strong></span></span><span><span> ·</span></span><span><span>Contribute to developing a data governance framework in coordination with relevant regulatory units and Dubai Digital Authority</span><span>.</span></span><span><span> ·</span></span><span><span>Support data quality, classification, and management initiatives</span><span>.</span></span><span><span> ·</span></span><span><span>Enhance effective data use in decision-making</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor compliance with data protection and privacy requirements</span><span>.</span></span><span><span> ·</span></span><span><span>Support data analytics and institutional intelligence projects</span></span><span><span> </span></span><span><strong>Seventh: Operations and performance improvement</strong></span></span><span><span> ·</span></span><span><span>Analyze, design, and develop enterprise processes</span><span>.</span></span><span><span> ·</span></span><span><span>Re-engineer, simplify, and improve process efficiency</span><span>.</span></span><span><span> ·</span></span><span><span>Document processes and develop workflow maps</span><span>.</span></span><span><span> ·</span></span><span><span>Identify opportunities for digital automation and service improvement</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor continuous improvement plans</span><span>.</span></span><span><span> ·</span></span><span><span>Apply Enterprise Process Management methodologies (BPM)</span><span> </span></span><span><strong>Eighth: Digital innovation and change management</strong></span></span><span><span> ·</span></span><span><span>Support institutional innovation culture and transition to an advanced digital environment</span><span>.</span></span><span><span> ·</span></span><span><span>Propose and evaluate emerging value-added technologies</span><span>.</span></span><span><span> ·</span></span><span><span>Contribute to managing organizational change related to digital initiatives</span><span>.</span></span><span><span> ·</span></span><span><span>Develop communication and awareness plans and digital capability-building programs</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor user adoption of digital solutions and analyze usage indicators</span></span><span><span> <strong>Ninth: </strong></span><span><strong>Performance metrics and governance</strong></span></span><span><span> ·</span></span><span><span>Develop strategic and operational performance indicators</span><span>.</span></span><span><span> ·</span></span><span><span>Monitor and measure impact of digital and technology initiatives</span><span>.</span></span><span><span> ·</span></span><span><span>Develop dashboards and executive analyses</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare periodic management reports</span><span>.</span></span><span><span> ·</span></span><span><span>Measure the digital value realization</span><span>.</span></span><span><span> <strong>Tenth: Managing digital initiatives and programs</strong></span></span><span><span> ·</span></span><span><span>Coordinate with regulatory units, partners, and government entities</span><span>.</span></span><span><span> ·</span></span><span><span>Prepare executive project reports</span><span>.</span></span><span><span> ·</span></span><span><span>Support applying project management and organizational change methodologies</span><span>.</span></span><span><span> ·</span></span><span><span>Perform any other duties assigned by the supervisor within the same field</span></span> <p><strong>: Behavioral competencies</strong></p><br><p>Effective communication <span>·</span></p><br><p>Excellence in execution <span>·</span></p><br><p><span>Organizational understanding </span> <span>·</span></p><br><p><span><span>Community service and responsiveness to employees' needs</span></span> <span>·</span></p><br><p><strong>: Technical competencies</strong></p><br><p><span>Ability to coordinate with internal and external entities to ensure compliance and achieve strategic objectives</span> <span>·</span></p><br><p><span>Knowledge of project management and change management.</span> <span>·</span></p><br><p><span>Knowledge of digital transformation and digital maturity</span> <span>·</span></p><br><p><span>Familiarity with governance and uses of AI</span> <span>·</span></p><br><p><span>ISO 38500 familiarity with IT governance frameworks</span> <span>·</span></p><br><p> <span>Familiarity with information security policies in the Dubai Government HR Department</span> <span>·</span></p><br><p><strong>: Educational qualification</strong></p><br><p><span>Bachelor’s or Master’s degree in information security or computer science from a globally recognized university.</span> <span>·</span></p><br><p><span><strong>Experience:</strong></span></p><br><p> <span>·</span><span>Bachelor’s degree: 8 years or more of experience in information security or IT</span></p><br><p> <span>·</span><span>Master’s degree: 6 years or more of experience in information security or IT</span></p><br><p><span><strong>Job skills:</strong></span></p><br><p><span>·</span><span>Proficiency in Oracle, GRP, and other IT programs, systems and applications.</span></p><br><p><span>·</span><span>Proficiency in Arabic and English.</span></p><br><p><span>·</span><span>The ability to analyze and interpret reports, surveys, and correspondence and respond to inquiries from employees and clients.</span></p><br><p><span>The ability to adapt to changes</span><span>.</span></p><br><p><span>·</span><span>Planning, organizing, and prioritizing</span><span>.</span></p><br><p><span>·</span><span>Data-driven decision making</span><span>.</span></p><br><br></div> </div>
General Job Objective: Prepare and participate in reviewing studies prepared in the field of specialization and information management in the country for all sectors, ensure research procedures in the field of recruitment and employment are followed, and propose practical recommendations to implement the outputs of research and studies. Key Responsibilities: Design and update testing and interview procedures for recruitment operations in accordance with Human Resources procedures and regulations as applicable in the federal entity. Perform any other tasks assigned by the direct supervisor. Monitor the conduct of interviews and select the best candidates to fill positions according to the standards and conditions approved in the Human Resources Law and its executive regulations. Monitor the auditing of the initial list of candidates and submit it to the relevant department and the relevant appointment and selection committee to select the final list of candidates. Monitor the development of ideas for annual activities and recruitment fairs that attract competent human resources, and develop databases for this purpose in the federal entity's information system. Monitor the comparison of vacancies with the approved budget and the strategic and operational plans of the organizational units and match them with the approved organizational structure; monitor, prepare, and study the entity's staffing needs and develop and implement the recruitment plan.<br>Qualifications and Experience: Master's Degree - Human Resources (2 years experience), Bachelor's Degree - Human Resources (4 years experience), Diploma - Human Resources (6 years experience). Professional Certifications: CIPD Level 5 in Learning and Development (CIPD Level 5 in L&D), CIPD Level 7, ILM L5 Award in Leadership and Management, Diploma in Human Resources Management, Diploma in Learning and Development, Certificate in Learning and Development, Certificate in Human Resources.
<p>Education:</p><p>Bachelor's degree/ master’s degree in engineering, preferably civil, electrical, mechanical, industrial, environmental, or chemical engineering.</p><p>Experience:</p><p>6 years in case of master’s degree (8 years in case of bachelor’s degree).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p>The ER Specialist is responsible for implementing the escalation process and providing guidance on employee relations (ER) matters within the organization. The ER specialist will be managing the ER Speak Up channels for employees to raise concerns, investigating and tracking ER cases in line with company policies and local labor laws, and ensuring outcomes are compliant, fair, and consistent with both business priorities and Al-Futtaim values. This role also involves the development and maintenance of ER policies, the Policy Framework, and awareness programs. The ER Specialist will work to uphold a culture of ethics, manage compliance processes, and support business ethics through training and documentation. Success in this role is defined by proactive ER management and fostering a positive workplace culture.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Provide timely and accurate advice on employee relations issues, ER policies, local labor law practices, policy standards, and compliance risk.</li><li>Conduct investigations and assessment of allegations of ethics violations in line with the Speak Up process.</li><li>Mediate conflicts, conduct employee investigations, ensuring impartiality, confidentiality, fairness, and professionalism.</li><li>Make recommendations for corrective and disciplinary action.</li><li>Act as a translator in employee grievance or appeal hearings and communicate ER programs and strategies.</li><li>Ensure ER policies and processes are current, conform and comply with relevant labor laws.</li><li>Communicate and implement the policy framework, compliance processes, group-wide grievance/speak up, disciplinary procedures, and escalation process.</li><li>Develop and establish SOPs, SLAs and lean process flows.</li><li>Maintain an ethic culture and environment.</li><li>Develop ER training programs and materials.</li><li>Cultivate ER awareness by building a culture of ethics and a safe environment.</li><li>Participate in HR strategic projects as required.</li><li>Launch campaigns creating awareness on ER-related matters, such as COCE, speak up.</li><li>Implement corporate ethics training programs, including introductory training for new employees and ongoing training for all employees and managers.</li><li>Analyze and report on ER processes such as Speak Up, Conflict of Interest, and Disciplinary actions.</li><li>Monitor controls, trends, and key performance indicators (KPIs) for an effective ER program.</li><li>Analyze and report on Speak Up performance.</li><li>Conduct compliance risk assessment and due diligence covering all areas of Ethics policies.</li><li>Ensure accuracy in all ER administrative tasks (legal, financial, and reputational) for group-wide employee relations.</li><li>Foster effective working relationships in a diverse, multi-cultural, and competitive commercial environment.</li><li>Maintain a strong network of internal and external specialists and peers.</li><li>Support the Line Manager with ER projects.</li><li>Possess full know-how in the procedures and regulations of UAE Labor law and company policies.</li><li>Ensure attention to detail and strong decision-making.</li><li>Manage work prioritization for international business execution.</li><li>Utilize strong communication skills and proficient interaction with stakeholders.</li><li>Generate stakeholder feedback and produce reports.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Exceptional verbal and written communication skills.</li><li>Ability to analyze and concisely explain legislative or policy changes.</li><li>Multitasking ability in a demanding environment.</li><li>Strong attention to detail and decision-making skills.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma or degree in HR or Employment Law is preferred.</li><li>Minimum 5 years of relevant working experience in HR and/or ER in the GCC.</li><li>Deep knowledge of employee relations and employment law.</li><li>Proven track record in project management and policy documentation.</li><li>Understanding of functional areas and risks within HR and their importance.</li><li>Proficiency in Microsoft suite (Excel, Word, PowerPoint).</li></ul><p> </p></div>
<p>The Ground Staff Officer is responsible for delivering efficient, professional, and customer-focused airport ground services while ensuring smooth passenger movement and operational coordination throughout the airport. The role involves managing passenger check-in, boarding procedures, travel document verification, baggage handling coordination, and providing accurate travel information in accordance with airline policies, airport regulations, and aviation safety standards.</p>
<p>The ideal candidate must demonstrate excellent communication skills, strong customer service capabilities, operational awareness, and the ability to perform effectively in a fast-paced, multicultural, and time-sensitive airport environment.<br />
please send your updated CV via email : hr.anikaglobal@gmail.com</p>
<p>The Ground Staff Officer is responsible for delivering efficient passenger and airport ground services while ensuring a smooth, safe, and well-organized travel experience. The role involves assisting passengers throughout airport procedures, coordinating with airline and ground handling departments, managing check-in and boarding activities, and ensuring compliance with airport operational, security, and customer service standards.<br />
please send your updated CV via email : hr.anikaglobal@gmail.com</p>
<p>An established organization is seeking friendly, responsible, and service-oriented Ground Staff to support daily airport operations and assist passengers throughout their travel experience. Candidates with good communication skills and a professional attitude are encouraged to apply.</p>
<p>Key Responsibilities</p>
<p>Assist passengers with check-in and boarding procedures.</p>
<p>Guide travellers with airport facilities and flight information.</p>
<p>Support baggage handling coordination and passenger assistance.</p>
<p>Verify travel documents and boarding passes when assigned.</p>
<p>Coordinate with airline and airport operation teams.</p>
<p>Requirements</p>
<p>High school diploma or equivalent; a diploma in Aviation or Hospitality is an advantage.</p>
<p>Previous customer service or airport experience is preferred.</p>
<p>Good English communication skills; additional languages are an advantage.</p>
<p>Professional appearance and a customer-focused attitude.</p>
<p>Ability to work shifts, including weekends and holidays.</p>
<p>Preferred Skills</p>
<p>Passenger Assistance | Check-in Support | Boarding Procedures | Customer Service | Communication | Teamwork | Problem-Solving | Airport Operations</p>
<p>Category: Ticketing / Travel<br />
Industry: Aviation / Airport Services / Airlines</p>
<p>To apply, share your CV at:<br />
amalchaudhary248@gmail.com</p>
<p>An established organization is seeking friendly, responsible, and service-oriented Ground Staff to support daily airport operations and assist passengers throughout their travel experience. Candidates with good communication skills and a professional attitude are encouraged to apply.</p>
<p>Key Responsibilities</p>
<p>Assist passengers with check-in and boarding procedures.</p>
<p>Guide travellers with airport facilities and flight information.</p>
<p>Support baggage handling coordination and passenger assistance.</p>
<p>Verify travel documents and boarding passes when assigned.</p>
<p>Coordinate with airline and airport operation teams.</p>
<p>Requirements</p>
<p>High school diploma or equivalent; a diploma in Aviation or Hospitality is an advantage.</p>
<p>Previous customer service or airport experience is preferred.</p>
<p>Good English communication skills; additional languages are an advantage.</p>
<p>Professional appearance and a customer-focused attitude.</p>
<p>Ability to work shifts, including weekends and holidays.</p>
<p>Preferred Skills</p>
<p>Passenger Assistance | Check-in Support | Boarding Procedures | Customer Service | Communication | Teamwork | Problem-Solving | Airport Operations</p>
<p>Category: Ticketing / Travel<br />
Industry: Aviation / Airport Services / Airlines</p>
<p>To apply, share your CV at:<br />
amalchaudhary248@gmail.com</p>
<p>The Ground Staff member is responsible for assisting passengers at the airport and ensuring smooth, safe, and efficient passenger handling operations. The role involves providing excellent customer service, supporting check-in and boarding procedures, and coordinating with airport departments to ensure a positive travel experience.<br />
please send your updated CV via email : hr.anikaglobal@gmail.com</p>
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