Program Officer Jobs in UAE

About us:<br><br>ARRISE is a top-tier provider of player-beloved content in the i Gaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.<br><br>Role Overview:<br><br>Purpose: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.<br><br>Key Responsibilities:<br><br>Supervisory Oversight:<br><br> Manage QC and Training departments. Assign tasks based on complexity and required skill levels. Guide and direct QC and Training review processes. Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.<br><br><br>Quality and Regulatory Compliance:<br><br> Ensure activities meet regulatory requirements and industry standards. Evaluate program quality, effectiveness, and training needs. Identify areas for improvement and forecast future program needs.<br><br><br>Department Coordination:<br><br> Oversee objectives and activities of QC Manager and Training Manager. Ensure team activities align with approved KPIs. Understand and adhere to operational processes. Minimize defects/incidents through targeted training and QC monitoring.<br><br><br>Process Improvement and Analysis:<br><br> Develop quality processes and training initiatives. Analyze data to monitor trends, evaluate service quality gaps, and improve training processes. Lead initiatives to develop and improve quality processes with the respective departments. Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.<br><br><br>Staff Management:<br><br> Provide feedback, conduct general and individual meetings, manage departmental expenses within budget. Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.<br><br><br>Reporting and Communication:<br><br> Review and approve reports for management submission. Make informational presentations to department and executive management regarding quality and training improvements.<br><br><br>Program Review and Evaluation:<br><br> Handle complex or sensitive cases. Assist in developing annual Quality Control and Training Review Plans. Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.<br><br><br>Organizational Contribution:<br><br> Exemplify desired culture and philosophies. Work effectively with management and HR team. Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws. Liaise with appropriate departments when potential needs for improvement are identified, for mitigation. Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.<br><br><br>Staff Development:<br><br> Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.<br><br><br>Operational Flexibility:<br><br> Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.<br><br><br>Required Qualifications and Skills:<br><br> A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred. Excellent communication skills, both verbal and written, in English. Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous. Extensive experience in quality monitoring and training, with significant time spent in leadership roles. Proven track record in managing QC and training departments, preferably in the i Gaming industry or similar sectors. Strong knowledge of quality monitoring and management standards and training methodologies. Proficient in data analysis tools and reporting software. Familiarity with industry-specific regulations and compliance standards. Exceptional leadership and people management skills. Ability to inspire and motivate teams towards achieving quality and training excellence. Proven ability to manage cross-functional teams and multi-disciplinary projects.<br><br><br>Strategic Thinking and Problem-Solving:<br><br> Strong strategic planning and organizational skills. Exceptional problem-solving abilities and adeptness in managing complex quality and training issues. Capacity for innovative thinking and continuous improvement. Resilience in facing challenges and unforeseen events in QC and training.<br><br><br>Join Us: As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!

Job Purpose To implement the IMS policies and procedures of Enova across all the projects through conducting health, safety environment, energy and quality inspections in the assigned project/ geography and participating in risk assessments and incident investigation in order to ensure the timely and accurate identification and reporting of non-compliance against relevant policies, processes, standards and customers’ requirements and guidelines. Ensure welfare and wellbeing of our workforce are respected and continuously improved on sites and accommodation. Be the main point of contact between site operation and HSEQ department, provide support as per international and company standards as well as local regulations.<br>Key Accountabilities Ensure compliance with all relevant IMS procedures, standards, customers’ requirements, and guidelines across Enova projects to guarantee employee health and safety, quality, and compliance with environmental, energy, Facility Management and Asset Management certification requirements, and a responsible environmental attitude Support in implementation of company accreditation system 9001, 14001, 27001, 41001, 45001, 50001 and 50001 to ensure all the required documents and systems are in place to enable efficient HSEQ operations and all other systems / certifications applicable to the company. Assist in the implementation and maintenance of the HSEEQ system used within Enova, and keep the line manage informed about any issues or recommendations to improve performance, in order to ensure the system is operating as per desired efficiency and results. Ensure compliance of all activities as per Permit to Work issued. Ensure client requirement are clearly identified, and level of compliance is always maintained onsite. Monthly Performance report updated per site with HSEQ requirement. Communicate system update on site, incident & accident update; HSEQ weekly communication to all staffs on sites. Assist the line manager in implementing techniques and other analyses, as required to assess HSEQ risks identifying and prevent non-compliances that may lead to significant losses. Ensure actions are properly taken to control any identified risk in a safe and sustainable manners. Raise any Stop Work Card and non-conformities in case of any non-compliance against Risk Assessment and Method Statement on site. Ensure Subcontractors Risk Assessment are reviewed and appropriate for each given task prior start of the work. Support on improving Risk Assessment in regards of site risk specific. Perform inspections of all work sites and projects in the assigned area of operation, to ensure compliance with relevant standards, customers’ requirements and guidelines and identify non-compliance, unsafe practices, and conditions Investigate all incidents in the assigned area of operations under the guidance of his / her HSE line Manager and follow-up on the action plans as agreed by the line manager to ensure timely resolution of incidents Support for internal audits at sites, as applicable (Enova, Client, or external) Ensure First day site inductions and refresher are provided to all employees on-site. Keep aware of the IMS related policies, procedures, standards, checklists and guidelines, customers’ requirements and guidelines and ensure creating of awareness on these standards, across the Company, thus improving compliance Assist in the provision of training and awareness on the IMS policies, procedures and guidelines and preparation of the relevant training material, to ensure creation of awareness on the related standards Ensure third party training record are maintained on site as per local regulation and company best practices as but not limited to: First Aid, Fire fighter, MEWP licenses, scaffold inspector, etc. Develop a working relationship with authorities and assist in identifying areas for service improvement Coordinate with the customers in the assigned area of operations, to understand their HSEQ requirements, standards, and guidelines, and ensure they are implemented accordingly Coordinate, manage and inspect activities of subcontractors. Review documentations prior to start of the activities, ensure compliance to HSEQ standards at the start of each activity, and stop the work if necessary. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Identify obsolete procedures, process, and format on site, communicate to Head office and support on continuously improving IMS documentation system. Ensure all records are properly recorded on site and available upon demands during internal and external audits / inspections. Ensure all relevant quality, health, safety, environmental, Energy, Asset Management, Facility Management & Data Management procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed. Perform other related duties or assignments as directed.<br>Qualifications, Experiences, & Skills Diploma in HSEQ or equivalent Preferably training or professional certification such as NEBOSH IGC. Must have ADOSH Certification.3-5 years of experience within HSEQ working environment Investigating all injuries and accidents investigation. Carrying out area safety inspections. Knowledge of QMS (ISO 9001,14001,45001) and audit. Must have UAE Driving License.

<p><h4>Job description</h4> <p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p> <p><strong>Key responsibilities:</strong><br> <li>Monitor the infrastructure works throughout the construction process.</li> <li>Monitor the performance of the supervision consultant and contractor.</li> <li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li> <li>Monitor the technical submittal and approval process.</li> <li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li> <li>Monitor inspection process and identify improvements where possible.</li> <li>Monitor QHSE performance and identify and address deviations of performance.</li> <li>Coordinate and manage the relationship with the local authorities.</li> <li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li> <li>Perform other duties as assigned by the line manager or supervisor.</li> </p> <p><strong>Qualifications and experience:</strong><br> <li>Bachelor's degree preferably in civil engineering.</li> <li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li> <li>Experience dealing with subcontracts and subcontractors.</li> <li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li> <li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li> <li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li> <li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li> <li>Management of construction submittal and RFI review and response process.</li> <li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li> <li>Propose methods of construction to support the main contractor.</li> <li>Familiar with local authority requirements and procedures.</li> <li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li> </p> <p><strong>About the company</strong><br> The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>The company is part of a global infrastructure solutions group of companies.</p> <p><strong>Equal opportunity employer</strong><br> The company is an equal opportunity employer, veteran, and disabled friendly.</p> <p><strong>Note:</strong><br> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>

<p><h4>Job description</h4> <p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p> <p><strong>Key responsibilities:</strong><br> <li>Monitor the infrastructure works throughout the construction process.</li> <li>Monitor the performance of the supervision consultant and contractor.</li> <li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li> <li>Monitor the technical submittal and approval process.</li> <li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li> <li>Monitor inspection process and identify improvements where possible.</li> <li>Monitor QHSE performance and identify and address deviations of performance.</li> <li>Coordinate and manage the relationship with the local authorities.</li> <li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li> <li>Perform other duties as assigned by the line manager or supervisor.</li> </p> <p><strong>Qualifications and experience:</strong><br> <li>Bachelor's degree preferably in civil engineering.</li> <li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li> <li>Experience dealing with subcontracts and subcontractors.</li> <li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li> <li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li> <li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li> <li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li> <li>Management of construction submittal and RFI review and response process.</li> <li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li> <li>Propose methods of construction to support the main contractor.</li> <li>Familiar with local authority requirements and procedures.</li> <li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li> </p> <p><strong>About the company</strong><br> The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>The company is part of a global infrastructure solutions group of companies.</p> <p><strong>Equal opportunity employer</strong><br> The company is an equal opportunity employer, veteran, and disabled friendly.</p> <p><strong>Note:</strong><br> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>

POSITION | UAE<br><br>HR Recruitment Officer<br><br>LOCATION<br><br>Abu Dhabi UAE<br><br>The client will assist with visa and relocation if not local<br><br>PURPOSE OF THE POSITION<br><br>The recruitment specialist is to facilitate the hiring process, ensuring that the organization attracts and secures the right talent to meet its business objectives. The role will involve managing the full recruitment cycle and providing ongoing recruitment administration support.<br><br>QUALIFICATION/ CERTIFICATION / LICENSES<br><br>Bachelors Degree In Human Resources, Business Administration, or a related field<br><br>EXPERIENCE<br><br>Proven experience as a Recruitment Specialist or in a similar role within the hospitality industry / preferably resorts or hotels.<br><br>KEY SKILLS / KNOWLEDGE<br><br>Previous experience in recruitment (essential) Strong communication and organisational skills Ability to work efficiently in a fast-paced environment Flexible and adaptable approach Weekly and monthly recruitment reports<br><br> DUTIES<br><br>Posting and managing job advertisements Screening CVs and conducting initial interviews Coordinating interviews with hiring managers Liaising with stakeholders to identify recruitment needs Updating recruitment trackers and reports Handling ad-hoc recruitment and HR administration tasks Supporting recruitment strategies and talent sourcing initiatives Building and maintaining relationships with potential candidates Ensuring a positive candidate experience throughout the recruitment process Managing the recruitment process from screening through to candidate readiness and joining Manage trial shift<br><br>SALARY<br><br>AED 6,000 - AED 8,000 depending in experience DOE<br><br>Benefits<br><br>AED 300 mobile allowance Medical insurance One flight ticket per year Meals provided on site Laundry services Accommodation to be discussed5 working days per week Public Holidays off

Overview<br><br>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br><br>Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.<br><br>The Guest Services Officer is responsible for preregistration, registration, scheduling, patient identification, cash collection, and insurance verification. Serving as the first point of contact, the role ensures exceptional customer service for patients both in person and over the phone.<br><br>Responsibilities<br><br>Welcome patients and visitors, verify identification, and ensure accurate preregistration and registration by collecting and updating demographic and insurance information. Perform insurance eligibility checks, validate procedures, and clearly communicate out‑of‑pocket responsibilities to patients. Obtain required patient signatures, distribute patient rights documents, and ensure full compliance with regulatory and organizational standards. Manage appointment scheduling, follow‑ups, reminders, and coordination of patient visits to support smooth clinic operations. Handle cash collection, billing transactions, reconciliation, and deposits in accordance with established financial procedures. Deliver exceptional customer service while maintaining professionalism, confidentiality, and sensitivity to patient needs. Address patient inquiries and concerns, de‑escalate complaints when necessary, and coordinate with team leaders to resolve service issues promptly. Support operational requirements, including shift work, roster coverage, and front‑desk coordination. Perform general administrative duties such as answering phones, responding to emails and messages, and ensuring efficient patient flow within the clinic.<br><br>Qualifications<br><br>Vocational / Technical Education2+ years of similar experience; Bachelor’s degree can substitute for 2 years of experience Analytical and problem-solving skills Practical knowledge in Microsoft Office suite Fluency in reading, written and spoken English

<p>Position Title: AI Implementation Officer Employment Type: Full Time Salary AED: Up to 10,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands Job Description: § Support the planning, coordination, and deployment of AI projects, including researching and recommending suitable AI tools and solutions. § Build and implement automations using no-code/low-code platforms such as Zapier, Make (Integromat), or Microsoft Power Automate. § Collaborate with cross-functional teams to analyze workflows, identify process improvement opportunities, and integrate AI-driven solutions. § Maintain clear documentation of automations and workflows and provide regular reports and updates on project progress and outcomes.</p><p>Qualifications: § Female,aged 38 years old and below § 1–3 years of experience in a technology, operations, or process improvement role. § Hands-on experience with no-code/low-code tools (e.g., Zapier, Make, Microsoft Power Automate) and familiarity with AI tools (e.g., ChatGPT, Claude, Gemini). § Strong understanding of automation, process mapping, and prompt engineering, with exposure to Python or JavaScript, plus proficiency in project management tools (Asana, Jira, Notion, Trello) and solid analytical skills.</p>

<p>Position Title: AI Implementation Officer Employment Type: Full Time Salary AED: Up to 10,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands Job Description: § Support the planning, coordination, and deployment of AI projects, including researching and recommending suitable AI tools and solutions. § Build and implement automations using no-code/low-code platforms such as Zapier, Make (Integromat), or Microsoft Power Automate. § Collaborate with cross-functional teams to analyze workflows, identify process improvement opportunities, and integrate AI-driven solutions. § Maintain clear documentation of automations and workflows and provide regular reports and updates on project progress and outcomes.</p><p>Qualifications: § Female,aged 38 years old and below § 1–3 years of experience in a technology, operations, or process improvement role. § Hands-on experience with no-code/low-code tools (e.g., Zapier, Make, Microsoft Power Automate) and familiarity with AI tools (e.g., ChatGPT, Claude, Gemini). § Strong understanding of automation, process mapping, and prompt engineering, with exposure to Python or JavaScript, plus proficiency in project management tools (Asana, Jira, Notion, Trello) and solid analytical skills.</p>

<p>We are seeking a detail-oriented and proactive Logistics Procurement Officer to join our dynamic team in Dubai. The ideal candidate will be responsible for managing procurement activities related to logistics, ensuring timely delivery of goods and services, and maintaining strong vendor relationships to support our operational efficiency. Responsibilities: - Develop and implement procurement strategies for logistics services and supplies. - Source, evaluate, and select vendors based on quality, price, and delivery capabilities. - Negotiate contracts and terms with suppliers to achieve cost savings and service excellence. - Coordinate with internal departments to understand procurement requirements and timelines. - Monitor and track orders to ensure on-time delivery and resolve any issues that arise. - Maintain accurate procurement records and prepare regular reports on procurement status and vendor performance. - Ensure compliance with company policies and regulatory requirements in all procurement activities.</p><p>- Bachelor's degree in Supply Chain Management, Business Administration or related field. - Proven experience in procurement within logistics or supply chain environments. - Strong negotiation and vendor management skills. - Excellent communication and interpersonal abilities. - Detail-oriented with strong organizational and multitasking skills. - Ability to work under pressure and meet tight deadlines. - Proficient in procurement software and Microsoft Office applications. - Knowledge of UAE market and import/export regulations is a plus.</p>

<p>We are seeking a detail-oriented and proactive Logistics Procurement Officer to join our dynamic team in Dubai. The ideal candidate will be responsible for managing procurement activities related to logistics, ensuring timely delivery of goods and services, and maintaining strong vendor relationships to support our operational efficiency. Responsibilities: - Develop and implement procurement strategies for logistics services and supplies. - Source, evaluate, and select vendors based on quality, price, and delivery capabilities. - Negotiate contracts and terms with suppliers to achieve cost savings and service excellence. - Coordinate with internal departments to understand procurement requirements and timelines. - Monitor and track orders to ensure on-time delivery and resolve any issues that arise. - Maintain accurate procurement records and prepare regular reports on procurement status and vendor performance. - Ensure compliance with company policies and regulatory requirements in all procurement activities.</p><p>- Bachelor's degree in Supply Chain Management, Business Administration or related field. - Proven experience in procurement within logistics or supply chain environments. - Strong negotiation and vendor management skills. - Excellent communication and interpersonal abilities. - Detail-oriented with strong organizational and multitasking skills. - Ability to work under pressure and meet tight deadlines. - Proficient in procurement software and Microsoft Office applications. - Knowledge of UAE market and import/export regulations is a plus.</p>

Finance ERP Implementation Officer<br>Reports To: Senior Group Finance Director Location: Abu Dhabi, UAE<br><br>About The Role The Finance ERP Implementation Officer will serve as the dedicated Finance representative for the Oracle Fusion ERP implementation across Ohana Group. The role will act as the bridge between Finance, IT, business users, and implementation partners to ensure successful deployment of Oracle Fusion and alignment of system functionalities with Finance requirements. Following go-live, the role will transition into the Finance ERP Custodian responsible for reporting, business intelligence, user support, system governance, and continuous improvement.<br>Oracle Fusion ERP Implementation Act as the Finance focal point throughout the Oracle Fusion implementation project. Participate in solution design workshops and business process mapping activities. Gather, document, and validate Finance business requirements. Support future-state finance process design and implementation. Coordinate Finance deliverables with consultants and project stakeholders. Support Chart of Accounts, reporting hierarchy, workflow and control design. Review and validate ERP configurations.<br>Data Migration & Validation Coordinate data cleansing and migration activities. Validate master data, balances, and migration files. Reconcile migrated data with legacy systems. Ensure completeness and accuracy of migrated financial information.<br>Testing & Quality Assurance Prepare and execute UAT scripts and scenarios. Document and track issues through resolution. Validate accounting transactions, reports, and financial outputs.<br>Training & Change Management Support finance user training programs. Prepare user guides and standard operating procedures. Act as first-line support for finance users during and after go-live.<br>ERP Governance & Reporting Become Finance Super User and ERP Custodian post implementation. Maintain finance reporting structures and controls. Develop and maintain financial reports, dashboards, and KPIs. Support OTBI, Smart View, Power BI, and management reporting requirements. Drive continuous improvement and automation initiatives.<br>Qualifications & Experience Bachelor's Degree in Finance, Accounting, Business Administration, MIS, or related field. Professional qualification (ACCA, CPA, CMA, ACA, or CIMA) preferred.3–7 years of relevant finance, reporting, transformation, or ERP experience. ERP implementation experience preferred. Oracle Fusion experience highly desirable.<br>Technical Skills & Competencies Strong Finance and Accounting knowledge. Advanced Microsoft Excel skills. Power BI reporting experience. Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Project coordination and continuous improvement mindset.<br>Key Performance Indicators (KPIs) Successful Finance participation in Oracle Fusion implementation. Timely completion of project deliverables and UAT activities. Accuracy of migrated financial data. High ERP user adoption levels. Timely and accurate delivery of management reports and dashboards.

Finance ERP Implementation Officer<br>Reports To: Senior Group Finance Director Location: Abu Dhabi, UAE<br><br>About The Role The Finance ERP Implementation Officer will serve as the dedicated Finance representative for the Oracle Fusion ERP implementation across Ohana Group. The role will act as the bridge between Finance, IT, business users, and implementation partners to ensure successful deployment of Oracle Fusion and alignment of system functionalities with Finance requirements. Following go-live, the role will transition into the Finance ERP Custodian responsible for reporting, business intelligence, user support, system governance, and continuous improvement.<br>Oracle Fusion ERP Implementation Act as the Finance focal point throughout the Oracle Fusion implementation project. Participate in solution design workshops and business process mapping activities. Gather, document, and validate Finance business requirements. Support future-state finance process design and implementation. Coordinate Finance deliverables with consultants and project stakeholders. Support Chart of Accounts, reporting hierarchy, workflow and control design. Review and validate ERP configurations.<br>Data Migration & Validation Coordinate data cleansing and migration activities. Validate master data, balances, and migration files. Reconcile migrated data with legacy systems. Ensure completeness and accuracy of migrated financial information.<br>Testing & Quality Assurance Prepare and execute UAT scripts and scenarios. Document and track issues through resolution. Validate accounting transactions, reports, and financial outputs.<br>Training & Change Management Support finance user training programs. Prepare user guides and standard operating procedures. Act as first-line support for finance users during and after go-live.<br>ERP Governance & Reporting Become Finance Super User and ERP Custodian post implementation. Maintain finance reporting structures and controls. Develop and maintain financial reports, dashboards, and KPIs. Support OTBI, Smart View, Power BI, and management reporting requirements. Drive continuous improvement and automation initiatives.<br>Qualifications & Experience Bachelor's Degree in Finance, Accounting, Business Administration, MIS, or related field. Professional qualification (ACCA, CPA, CMA, ACA, or CIMA) preferred.3–7 years of relevant finance, reporting, transformation, or ERP experience. ERP implementation experience preferred. Oracle Fusion experience highly desirable.<br>Technical Skills & Competencies Strong Finance and Accounting knowledge. Advanced Microsoft Excel skills. Power BI reporting experience. Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Project coordination and continuous improvement mindset.<br>Key Performance Indicators (KPIs) Successful Finance participation in Oracle Fusion implementation. Timely completion of project deliverables and UAT activities. Accuracy of migrated financial data. High ERP user adoption levels. Timely and accurate delivery of management reports and dashboards.

Company Overview Pay10 is transforming the way businesses and individuals engage with digital payments. As a rapidly growing fintech company, we’re building seamless, secure, and scalable solutions that power global commerce. Our mission is to simplify payments through innovation and technology, helping our partners and users transact with confidence across borders. At Pay10, you’ll be part of a collaborative and ambitious team driving meaningful impact in the future of finance.<br>About Role:We are looking for a motivated and detail-oriented HR Officer (UAE National) to join our Human Resources team in a growing Fin Tech company regulated by the Central Bank of the UAE (CBUAE). This role is ideal for a recent graduate or an individual with up to 1 year of experience who is interested in building a career in Human Resources. The successful candidate will support the employee onboarding and offboarding processes while gaining exposure to HR operations within a regulated financial services environment.<br>Key Responsibilities Onboarding Assist in coordinating the onboarding process for new employees. Prepare employment-related documentation and maintain employee records. Support visa, medical, and Emirates ID processing activities. Coordinate with internal departments to ensure employees are set up with the necessary access and equipment. Assist in conducting employee induction and orientation activities. Offboarding Support employee resignation and termination processes. Assist with clearance procedures and required documentation. Coordinate the return of company assets and closure of employee records. Maintain accurate offboarding records and trackers. HR Administration Maintain employee files and HR databases. Support HR reporting and administrative activities. Assist with audits and compliance-related documentation. Provide general administrative support to the HR team.<br>Requirements UAE National (Emirati) with a Family Book. Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Fresh graduates are encouraged to apply. Previous HR experience is an advantage but not required. Strong willingness to learn and develop within the HR field. Good communication and organizational skills. Basic knowledge of Microsoft Office applications. Ability and willingness to work from the office. Positive attitude, professionalism, and attention to detail.<br>What We Offer A structured learning environment with hands-on HR experience. Exposure to the Fin Tech and financial services sector. Opportunity to develop a long-term career in Human Resources. Supportive and collaborative team environment. If you are eager to learn, build your HR career, and gain experience in a CBUAE-regulated Fin Tech company, we encourage you to apply.

Company Overview Pay10 is transforming the way businesses and individuals engage with digital payments. As a rapidly growing fintech company, we’re building seamless, secure, and scalable solutions that power global commerce. Our mission is to simplify payments through innovation and technology, helping our partners and users transact with confidence across borders. At Pay10, you’ll be part of a collaborative and ambitious team driving meaningful impact in the future of finance.<br>About Role:We are looking for a motivated and detail-oriented HR Officer (UAE National) to join our Human Resources team in a growing Fin Tech company regulated by the Central Bank of the UAE (CBUAE). This role is ideal for a recent graduate or an individual with up to 1 year of experience who is interested in building a career in Human Resources. The successful candidate will support the employee onboarding and offboarding processes while gaining exposure to HR operations within a regulated financial services environment.<br>Key Responsibilities Onboarding Assist in coordinating the onboarding process for new employees. Prepare employment-related documentation and maintain employee records. Support visa, medical, and Emirates ID processing activities. Coordinate with internal departments to ensure employees are set up with the necessary access and equipment. Assist in conducting employee induction and orientation activities. Offboarding Support employee resignation and termination processes. Assist with clearance procedures and required documentation. Coordinate the return of company assets and closure of employee records. Maintain accurate offboarding records and trackers. HR Administration Maintain employee files and HR databases. Support HR reporting and administrative activities. Assist with audits and compliance-related documentation. Provide general administrative support to the HR team.<br>Requirements UAE National (Emirati) with a Family Book. Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Fresh graduates are encouraged to apply. Previous HR experience is an advantage but not required. Strong willingness to learn and develop within the HR field. Good communication and organizational skills. Basic knowledge of Microsoft Office applications. Ability and willingness to work from the office. Positive attitude, professionalism, and attention to detail.<br>What We Offer A structured learning environment with hands-on HR experience. Exposure to the Fin Tech and financial services sector. Opportunity to develop a long-term career in Human Resources. Supportive and collaborative team environment. If you are eager to learn, build your HR career, and gain experience in a CBUAE-regulated Fin Tech company, we encourage you to apply.

Company Overview Pay10 is transforming the way businesses and individuals engage with digital payments. As a rapidly growing fintech company, we’re building seamless, secure, and scalable solutions that power global commerce. Our mission is to simplify payments through innovation and technology, helping our partners and users transact with confidence across borders. At Pay10, you’ll be part of a collaborative and ambitious team driving meaningful impact in the future of finance.<br>About Role:We are looking for a motivated and detail-oriented HR Officer (UAE National) to join our Human Resources team in a growing Fin Tech company regulated by the Central Bank of the UAE (CBUAE). This role is ideal for a recent graduate or an individual with up to 1 year of experience who is interested in building a career in Human Resources. The successful candidate will support the employee onboarding and offboarding processes while gaining exposure to HR operations within a regulated financial services environment.<br>Key Responsibilities Onboarding Assist in coordinating the onboarding process for new employees. Prepare employment-related documentation and maintain employee records. Support visa, medical, and Emirates ID processing activities. Coordinate with internal departments to ensure employees are set up with the necessary access and equipment. Assist in conducting employee induction and orientation activities. Offboarding Support employee resignation and termination processes. Assist with clearance procedures and required documentation. Coordinate the return of company assets and closure of employee records. Maintain accurate offboarding records and trackers. HR Administration Maintain employee files and HR databases. Support HR reporting and administrative activities. Assist with audits and compliance-related documentation. Provide general administrative support to the HR team.<br>Requirements UAE National (Emirati) with a Family Book. Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Fresh graduates are encouraged to apply. Previous HR experience is an advantage but not required. Strong willingness to learn and develop within the HR field. Good communication and organizational skills. Basic knowledge of Microsoft Office applications. Ability and willingness to work from the office. Positive attitude, professionalism, and attention to detail.<br>What We Offer A structured learning environment with hands-on HR experience. Exposure to the Fin Tech and financial services sector. Opportunity to develop a long-term career in Human Resources. Supportive and collaborative team environment. If you are eager to learn, build your HR career, and gain experience in a CBUAE-regulated Fin Tech company, we encourage you to apply.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>AFCAP V: UAE SWA Transient Aircraft Services: Alternate Site Manager (Secret Clearance)<br><br><p><b><span>Belong, Connect, Grow</span><span>, with</span><span>KBR!&nbsp;</span></b></p><br><br><br><p><b><span>Program Summary</span></b></p><br><br><p><span>KBR, through the AFCAP V Program,assists</span><span>the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services</span><span>facilitate</span><span>essential</span><span>aircraft</span><span>arrivals and departures</span><span>servicesfor United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.&nbsp;</span></p><br><br><br><p><b><span>Job Summary</span></b></p><br><br><p><span><span>The Alternate Site Manager (ASM)</span><span>is responsible for</span><span>supporting the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned installation within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Site Manager, the ASM ensures</span><span>aircraft</span><span>servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives.</span></span></p><br><br><p><span><span>This position provides leadership across all flight line operations, including</span><span>aircraft</span><span>arrival, marshaling, parking, servicing, turn-around, and departure activities, while</span><span>assisting</span><span>in the supervision of all assigned personnel supporting TAS operations. The ASM serves as the designated authority in the absence of the Site Manager and is accountable for</span><span>maintaining</span><span>operational continuity, coordinating with Government stakeholders, and ensuring consistent performance in a high-tempo, 24/7/365 austere environment.</span></span></p><br><br><br><p><b><span>Roles and Responsibilities&nbsp;</span></b></p><br><br><ul><li><p><span><span>Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures</span><span>at all times</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; support documentation, reporting, and enforcement across TAS operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in the daily oversight of TAS operations, including</span><span>aircraft</span><span>arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance</span><span>objectives</span><span>are met.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Lead, supervise, and mentor assigned personnel during shifts; reinforce operational discipline, safety standards, and quality execution.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Serve as the acting Site Manager in the absence of the Site Manager,</span><span>maintaining</span><span>full authority over daily operations and decision-making.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate daily tasking and priorities; assign work,</span><span>monitor</span><span>execution, and resolve operational challenges</span><span>impacting</span><span>aircraft</span><span>flow and mission execution.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Schedule personnel (shifts, rotations, coverage) to</span><span>maintain</span><span>required 24/7/365 service levels, including surge and contingency operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Inspect and audit in-process and</span><span>completed</span><span>work to verify compliance with PWS requirements, Technical Orders, and</span><span>airfield</span><span>procedures; implement corrective actions as</span><span>required</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversee execution of</span><span>aircraft</span><span>ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor performance trends,</span><span>identify</span><span>operational risks, and</span><span>assist</span><span>in implementing corrective actions to sustain mission readiness.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>accurate</span><span>documentation, reporting, and</span><span>records</span><span>management, including staffing updates, performance metrics, and operational deliverables.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain accountability of on-site equipment, vehicles, and tools; ensure proper use, maintenance, and documentation.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support training, qualification, and readiness of personnel; ensure all team members meet required certifications and standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>with transition, mobilization, and demobilization activities to</span><span>maintain</span><span>continuity of operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Plan, organize, and prioritize multiple competing requirements in a dynamic, austere environment while</span><span>maintaining</span><span>mission focus.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform</span><span>additional</span><span>duties and special</span><span>projects as</span><span>assigned by the Site Manager.</span></span></p><br><br></li></ul><br><br><p><b><span>Basic Qualifications&nbsp;</span></b></p><br><br><ul><li><p><span><span>U.S. National (USN) with an active Secret Security Clearance&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Minimum 6 years of experience in aviation operations,</span><span>aircraft</span><span>maintenance, or Transient Aircraft Services&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Demonstrated experience in flight line operations and</span><span>aircraft</span><span>servicing&nbsp;</span></span></p><br><br></li><li><p><span><span>Prior experience in a supervisory or leadership role</span></span></p><br><br></li></ul><br><p><b><span><span>Strong knowledge of:&nbsp;</span></span></b></p><br><br><ul><li><p><span><span>Aircraft</span><span>ground handling and servicing procedures&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Airfield safety requirements and flight line operations&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Applicable Technical Orders and maintenance practices&nbsp;</span></span></p><br><br></li></ul><br><br><p><b><span>Preferred Qualifications</span></b></p><br><br><ul><li><p><span><span>Prior experience managing TAS operations at locations such as:</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prince Sultan Air Base&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Al Udeid Air Base&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Al Dhafra Air Base&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ali Al Salem Air Base&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Muwaffaq Salti Air Base</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prior experience supporting U.S. Air Force TAS operations</span></span></p><br><br></li></ul><br><br><br><p><b><span>K</span><span>BR Benefits</span></b></p><br><br><p><span><span>KBR offers a selection of competitive lifestyle benefits which could include</span><span>401</span><span>K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.&nbsp;</span></span></p><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>The Business Development Officer is responsible for identifying and developing new business opportunities that support the Company's growth objectives. The role focuses on generating qualified business opportunities by engaging prospective clients, introducing the Company's services, understanding their initial requirements, and arranging meetings with the technical team for further business discussions.</p><p>The Business Development Officer serves as the link between the Company's marketing activities and its technical team by converting potential leads into qualified opportunities. The role requires strong communication, relationship-building, and organizational skills to maintain an active sales pipeline and ensure continuous engagement with prospective clients throughout the early stages of the business development process.</p><p>Key Responsibilities</p><ul><li><p>Identify and engage prospective clients through marketing leads, referrals, market research, databases, networking activities, and direct prospecting.</p></li><li><p>Conduct initial communications with potential clients to introduce the Company's services and capabilities.</p></li><li><p>Understand clients' preliminary requirements and identify potential business opportunities aligned with the Company's services.</p></li><li><p>Qualify prospective clients and coordinate meetings between clients and the Company's technical team.</p></li><li><p>Maintain regular follow-up with prospective clients to ensure continuous engagement throughout the pre-proposal stage.</p></li><li><p>Maintain and update the CRM system with accurate client information, communications, and opportunity status.</p></li><li><p>Coordinate with the Marketing and Technical teams to ensure effective communication and timely follow-up.</p></li><li><p>Support the preparation and coordination of proposals, presentations, and business development materials when required.</p></li><li><p>Monitor market trends, competitors, and emerging business opportunities, and provide regular feedback to management.</p></li><li><p>Represent the Company professionally during meetings, networking events, exhibitions, and other business development activities.</p></li><li><p>Prepare periodic reports summarizing business development activities, lead status, and market observations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Engineering, or a related discipline.</p></li><li><p>3–5 years of experience in business development, sales, client relations, or customer engagement, preferably within engineering consultancy, construction, real estate, or related industries.</p></li><li><p>Strong communication, presentation, and interpersonal skills.</p></li><li><p>Excellent relationship-building and client engagement abilities.</p></li><li><p>Strong organizational and follow-up skills with the ability to manage multiple opportunities simultaneously.</p></li><li><p>Proficiency in Microsoft Office applications. Experience with CRM systems is an advantage.</p></li><li><p>Good understanding of the UAE business environment and professional communication practices.</p></li><li><p>Fluent in Arabic and proficient in English, both spoken and written.</p></li><li><p>UAE driving licence is preferred.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>&nbsp;</strong>Facilitate Agile ceremonies as a servant leader to newly formed Service team</p></li><li><p>Support the team in maximizing their full potential without coercion, assigning, or dictating who does the work or how it is carried out</p></li><li><p>Identify impediments, resolve conflicts, and remove obstacles that occur</p></li><li><p>Coach the team on how to use the Agile framework, and guide them to greater Agile maturity (being Agile vs doing Agile)</p></li><li><p>Help build a productive environment where team members feel a collective responsibility, and are able to voice opinions and concerns</p></li><li><p>Partner with Product Owner and Service Owners to handle backlog and new requests</p></li><li><p>Ensure deliverables meet acceptance criteria and quality standards</p></li><li><p>Be the point of contact for the team and effectively manage business expectations in collaboration with the Product Owner</p></li><li><p>Where there are interdependencies, communicate and co-ordinate with other Scrum Masters to orchestrate technical collaboration between teams</p></li><li><p>Monitor value delivered by the team, and facilitate team retrospectives to identify ways to optimize value creation for business users and customers</p></li><li><p>Responsible for the delivery of the features / initiatives for their Service Team. They make sure that requirements are on the backlog, are prioritized and worked upon for timely implementation.</p></li><li><p>Maintaining / tracking the program schedule and ensure timely reporting /escalation</p></li><li><p>Maintaining / tracking / reporting the project risks / issues / change register for avoiding any impact on the program delivery</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.</li><li>5+ years of experience in Agile project or product management, with a proven track record of successful delivery.</li><li>Experience in the technology or SaaS industry, understanding complex software development environments.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Responsible for designing, implementing, coordinating, evaluating and reporting the Patient Safety and Quality Program and its adherence to the Regulatory and applicable accreditation standards. The manager also ensures regular communication of performance metrics, data analysis results, and quality improvement efforts to all staff.</span></span></p><br><br>Responsibilities:<br><p><span><span><strong><u>The post holder will:</u></strong></span></span></p><br><br><ul><li><p><span><span><strong>Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Be the Lead contact for the organization for applicable regulatory body’ s initiatives on Quality, Patient safety, Risk management.</strong></span></span></p><br></li><li><ul><li><p><span><span><strong>Collaborates with hospital/cluster leaders, department managers, physicians, and staff to envision, develop, and implement, designing and implementing systems that result in improved patient care management, improved clinical outcomes, increased workflow efficacy and efficiency, increase cost effectiveness as well as ensure high patient satisfaction and strategic initiatives.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Contribute to relevant Committees/ Groups such as the Quality Improvement &amp; Patient Safety Committee and the Higher Management Committee.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Proactively educates leadership and staff regarding regulatory issues, new guidelines, and safety/quality performance improvement activities.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Help to support data collection throughout the hospital/cluster by assisting with data collection issues such as creating forms to collect data, identifying which data to collect, how to validate data, and creating reports.</strong></span></span></p><br></li></ul><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as:<br>• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction<br>• Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods<br>• Actively involve in promoting and selling companies loyalty program, Food &amp; Beverage events / in house facilities and hotel / company partners<br>• Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts<br>• Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies</p> </div>