Program Officer Jobs in UAE
16345 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Strategic Development</p><ul><li><p>Drive the formulation and implementation of operational & technical training strategies that align with EGA’s overall strategy, Human Capital and Talent Management.</p></li></ul><p>Safety, Quality, and Environmental Compliance</p><ul><li><p>Ensure adherence to all safety, quality, and environmental management policies and procedures within the department to uphold employee safety and regulatory compliance.</p></li><li><p>Ensure all training materials are compliant with internal and external requirements for all operational areas across EGA</p></li></ul><p>Regulatory Compliance and Quality Assurance</p><ul><li><p>Ensure all training programs meet international and local regulatory standards and promote a culture of quality within the technical training team.</p></li><li><p>Liaise with relevant government entities (e.g., KHDA, ACTVET) to secure recognition for EGA’s technical courses and advance the establishment of EGA as a recognized Training Academy.</p></li></ul><p>Training Management</p><ul><li><p>Oversee the design and management of a comprehensive training curriculum for operational and technical skill development across all Areas of EGA UAE, including JA, AT and ATA operations.</p></li><li><p>Oversee the thorough training needs analyses to identify and deliver training programs for non-supervisory operational employees and National Trainees</p></li><li><p>Lead the design and development of technical and operational training courses, and acquire necessary training materials to facilitate cost-effective delivery.</p></li><li><p>Implement systems ensuring that 30% of operations employees are prepared for their next roles to minimize operational disruptions due to vacancies.</p></li><li><p>Manage the Labour Training pool, including recruitment and selection, training and deployment into the Areas for approximately 150 employees at any one time</p></li><li><p>Manage approximately 140 National Trainees for various training programs on behalf of EGA</p></li><li><p>Ensure the availability of suitable training equipment, resources, and qualified personnel across EGA’s three sites to meet both short- and long-term manpower development objectives.</p></li></ul><p>Training Innovation and strategy</p><ul><li><p>Lead the identification and development of modern training tools aligned with Industry 4.0 technologies, such as AR, VR, MR, and simulators.</p></li></ul><p>On-Job Excellence</p><ul><li><p>Lead the design and execution of the On-Job Excellence program with 30 on-job coaches supporting operations</p></li><li><p>Monitor and report on progress of skill upgrades and readiness for new employees</p></li></ul><p>Budget Management</p><ul><li><p>Prepare and recommend the annual budget for the Technical and Operations Training for EGA (approximately US$4-5M), analysing data to support funding requests on behalf of all of EGA operational areas</p></li><li><p>Monitor financial performance against budget, identifying and addressing areas of concern while capitalizing on improvement opportunities.</p></li></ul><p>Collaboration and Coordination</p><ul><li><p>Collaborate with various plant areas to ensure that training aligns with operational needs, supporting EHS, Emiratisation, Recruitment, and Workforce Planning departments.</p></li></ul><p>Emiratisation Initiatives</p><ul><li><p>Design and implement technical training programs for Graduate and Non-Graduate National trainees, focusing on achieving Emiratisation targets and promoting gender diversity.</p></li><li><p>Manage the training and development of approximately 180 National Trainees through various programs, ensuring clear career pathways and regular engagement with senior leadership.</p></li><li><p>Oversee the design, development and execution of the National Traineeship Program covering all a diverse range of technical requirements across of EGA, including Operations, Power, Maintenance, ATA, Casthouse, Administration, Fire & Rescue and Technical Laboratory & Quality</p></li></ul><p>Staff Development</p><ul><li><p>Coach and mentor the Technical and Operational Training staff to enhance their skills and capabilities.</p></li></ul><p>Reporting and Communication</p><ul><li><p>Provide regular updates to HC management on training plans, progress, and activities, ensuring accurate documentation and timely reporting of critical issues that may impact operations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in Human Resources, Business Management, Engineering, or a related discipline.</p></li><li><p>Qualification in Training Design and Delivery is preferred.</p></li></ul><p>Minimum Experience</p><ul><li><p>10–12 years of experience in operational and technical training and development.</p></li><li><p>Minimum 3 years in progressively increasing managerial leadership roles.</p></li></ul><p>Skills</p><ul><li><p>Leadership and people management</p></li><li><p>Stakeholder relationship management and engagement</p></li><li><p>Technical training design and delivery</p></li><li><p>Coaching and mentoring</p></li><li><p>Knowledge of smelting process operations</p></li><li><p>Environment, Health & Safety (EHS) focus</p></li><li><p>Problem-solving and decision-making</p></li><li><p>Ability to lead large, diverse teams</p></li><li><p>Planning and organizational skills</p></li><li><p>Action-oriented and service-focused approach</p></li><li><p>Conflict management</p></li><li><p>Communication and interpersonal skills</p></li></ul></li></ul><p></p></section>
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<b>Job Description</b>Overview<p>AtkinsRéalis are seeking a highly experienced and commercially astute Associate Director – Cost Management to lead and manage pre-contract cost consultancy services across high-profile projects based in Riyadh, Saudi Arabia. The ideal candidate will bring deep expertise in cost planning, procurement strategy, and tender documentation, and will play a pivotal role in client engagement, team leadership, and business development.</p><br><p><b>Your Role</b></p><br><p>We are seeking an <b>Associate Director - Cost Estimating and Management (Aviation)</b> to join our team and take the lead in providing our airport clients with expert, cost advice and advisory services.</p><br><p>Utilising your extensive experience across global aviation projects and within the Middle East, you will lead the development, oversight, and governance of cost and commercial strategies for major aviation programmes and capital investments. You will be responsible for leading cost advisory services, commercial structuring, and financial planning across large and complex airport developments.</p><br><p>You will act as the regional focal point for aviation cost and commercial excellence, leading bids, client engagement, and project delivery, while driving growth of the aviation cost advisory capability. You will possess a strong track record in strategic cost leadership, commercial management, and client advisory, with deep aviation sector expertise.</p><br><p>You will operate with a ‘top-down’ strategic cost approach, leveraging global benchmarks, deep understanding of aviation asset development, procurement methodologies, and commercial frameworks to influence client investment decisions and project outcomes.</p><br><p>This role will be highly client-facing, operating at senior stakeholder and executive level, while also acting as the interface between the Aviation Market team and broader Cost Consultancy and Management teams across the region and globally.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Lead all aspects of cost and commercial advisory services to aviation clients across the Middle East at a strategic and program level</li><li>Define and implement regional aviation cost and commercial strategy, ensuring alignment with global best practices</li><li>Act as a trusted advisor to senior stakeholders, including airport authorities, government entities, and private investors</li><li>Lead development of capital expenditure plans, cost models, and investment strategies for complex aviation infrastructure projects</li><li>Oversee commercial structuring, procurement strategies, and contract frameworks for major programmes</li><li>Lead and mentor a team of cost and commercial professionals, ensuring high-quality delivery and capability development</li><li>Develop and maintain a robust aviation cost benchmark database to support advisory services and strategic decision-making</li><li>Drive business development, client engagement, and key account management within the aviation sector</li><li>Lead preparation of strategic bids, proposals, and commercial submissions for major aviation opportunities</li><li>Collaborate with multidisciplinary teams to deliver integrated solutions across large-scale programmes</li><li>Ensure strong governance, risk management, and financial control across all engagements</li></ul><p><b>About you</b></p><br><ul><li>Bachelor’s degree in Engineering, Quantity Surveying, or a related field.</li><li>Minimum 18 years of experience, including:</li><li>Extensive experience in cost and commercial roles within the aviation sector</li><li>At least 5 years in a senior leadership or managerial role</li><li>Proven track record in leading large-scale aviation infrastructure projects and capital programmes and delivering strategic cost advisory and commercial management services</li><li>Strong understanding of Aviation infrastructure, including terminals, airside, and landside developments,</li><li>Strong understanding of Procurement and commercial models (EPC, Design & Build, PPP, etc.)</li><li>Proficiency in cost management tools (e.g., Primavera, CostX, SAP, or similar).</li><li>Advanced Excel and data analysis skills.</li><li>Excellent communication, leadership, and stakeholder management abilities.</li><li>Strong analytical, commercial, and strategic thinking skills.</li><li>Professional certification (e.g., MRICS, FRICS, PMP, CCP) is preferred.</li><li>Experience with major international airport operators or aviation authorities.</li><li>Familiarity with ICAO, FAA, or EASA standards.</li><li>Experience working across multiple geographies, with Middle East experience highly desirable.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Comprehensive life insurance coverage.</li><li>Premium medical insurance for you and your dependents.</li><li>Generous annual leave balance.</li><li>Flexible and hybrid work solutions.</li><li>Remote work opportunities outside of country.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Relocation assistance.</li><li>Transportation & housing allowances (available for remote work locations).</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Contractual (Fixed Term)<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<p><span><strong>Summer Training Program Overview</strong></span></p><br><p><span>Dubai Health Summer Training Program is a four-week journey designed to provide students with hands-on experience in Dubai's first integrated academic health system. It's an opportunity to step beyond the classroom and into real workplace practice, to see how care, learning, discovery, and giving come together.</span></p><br><p><span><strong>Throughout the program, participants will:</strong></span></p><br><ul><li><span>Gain hands-on experience across a variety of teams at Dubai Health</span></li><li><span>Strengthen professional, interpersonal, and communication skills</span></li><li><span>Get a firsthand look at workplace culture, expectations, and responsibilities</span></li><li><span>Take part in departmental activities and projects</span></li><li><p><span>Build meaningful exposure to healthcare operations and services</span></p><br></li></ul><p><span><strong>Program Duration: </strong>Four weeks - 15 July to 13 August 2026</span></p><br><p><span><strong>We are looking for UAE Nationals who are:</strong></span></p><br><ul><li><span>University students</span></li><li><span>High school students (Grade 11 and above)</span></li><li><span>Able to commit to the full four weeks of the program</span></li></ul><p><span><strong>What We Look For: </strong></span></p><br><p><span>We welcome students who bring a mix of the following:</span></p><br><ul><li><span>Confident communication, written and verbal</span></li><li><span>A collaborative spirit and enjoyment of teamwork</span></li><li><span>Good time management and organizational instincts</span></li><li><span>Curiosity, adaptability, and an eagerness to learn</span></li><li><span>A thoughtful approach to problem-solving</span></li><li><span>Initiative and a willingness to learn</span></li></ul><p><span><span><strong>How to Apply:</strong></span></span></p><br><p><span><span>Please complete all sections below as accurately as possible – this helps us get to know you and supports a smooth screening and selection process.</span></span></p><br> <p><span><strong>We are looking for UAE Nationals who are:</strong></span></p><br><ul><li><span>University students</span></li><li><p><span>High school students (Grade 11 and above)</span></p><br></li></ul> </div>
Job Description<br><br>Where Ambition Meets Opportunity<br><br>The Emirates NBD University Work Placements Program is a structured internship initiative designed to support university students at different stages of their academic journey through meaningful, hands-on learning experiences within the banking sector.<br><br>This program provides students with real business exposure, practical assignments, and mentorship from experienced professionals across various departments. It enables participants to apply their academic knowledge in a dynamic corporate environment while developing core technical, analytical, and professional skills. The initiative plays a key role in strengthening our entry-level talent pipeline, particularly through final-year work placements and the Intern-to-Hire model.<br><br>High-performing interns are evaluated for potential transition into full-time roles, creating a seamless pathway from university to employment.
Job Description<br><br>Where Ambition Meets Opportunity<br><br>The Emirates NBD University Work Placements Program is a structured internship initiative designed to support university students at different stages of their academic journey through meaningful, hands-on learning experiences within the banking sector.<br><br>This program provides students with real business exposure, practical assignments, and mentorship from experienced professionals across various departments. It enables participants to apply their academic knowledge in a dynamic corporate environment while developing core technical, analytical, and professional skills. The initiative plays a key role in strengthening our entry-level talent pipeline, particularly through final-year work placements and the Intern-to-Hire model.<br><br>High-performing interns are evaluated for potential transition into full-time roles, creating a seamless pathway from university to employment.
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager, F&B - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and commercially astute Senior Contracts Manager to join Turner and Townsend's Contract Services Team in the United Arab Emirates. With a 'can do' attitude and results-oriented approach, you will deliver best-in-class contract management, claims management, and dispute resolution services across the region. You will support our Subject Matter Experts in providing strategic consultancy advice to clients on live contracts and projects, whilst contributing to the growth of our high-performing Contract Services division.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Provide expert contract management and consultancy services across a variety of construction sectors and project types, demonstrating hands-on experience with standard forms of contract including FIDIC and other recognized contract suites</li><li>Develop and implement comprehensive contract administration strategies, managing contract development, pre-contract and post-contract requirements from award through completion, including take-over of works and final assessment</li><li>Review and approve contractor and subcontractor submissions for compliance with primary contract requirements, whilst establishing and implementing contractor and consultant performance management frameworks</li><li>Lead contractual negotiations and provide strategic commercial guidance to project managers, services managers, and programme directors, managing relationships proactively to identify optimization opportunities</li><li>Specialize in claims management and dispute resolution services, including compiling comprehensive claim reports, undertaking performance forensics analysis, and supporting arbitration and/or litigation processes</li><li>Apply methodical analytical skills to dispute avoidance and resolution, demonstrating a flexible and adaptable approach to service delivery under challenging scenarios on projects in distress</li><li>Provide confident client-facing consultancy support with strong presentational skills, communicating complex contractual and commercial information clearly to diverse stakeholders</li></ul><br>Qualifications<br><p><strong>Required Experience:</strong></p><br><ul><li>15+ years of post-graduate progressive experience in contract administration and management within major civil and infrastructure projects</li><li>Substantial hands-on experience with international contracting mechanisms, particularly FIDIC suite of contracts and other recognized standard forms</li><li>Proven expertise in claims management and dispute resolution across complex, multi-party contracts</li><li>Demonstrated track record administrating multiple concurrent contracts on large-scale real estate and infrastructure projects</li><li>Established experience developing and implementing comprehensive contract administration strategies from pre-contract through completion and final assessment</li><li>Proven capability in establishing and managing contractor and consultant performance management frameworks</li><li>Demonstrated experience reporting to Boards, senior management, and higher authorities on contract performance and commercial matters</li></ul><p><strong>Required Qualifications:</strong></p><br><ul><li>Undergraduate degree in a relevant discipline, OR membership of a recognized International Professional Body (e.g., MRICS, RICS, or equivalent)</li><li>Fluency in English language, both written and spoken, with exceptional report writing and presentation capabilities</li></ul><p><strong>Required Skills:</strong></p><br><ul><li>Advanced proficiency with MS Office suite and contract administration software</li><li>Extensive analytical and problem-solving capabilities with meticulous attention to detail</li><li>Exceptional negotiation skills with the ability to achieve favorable commercial outcomes whilst maintaining positive stakeholder relationships</li><li>Strong leadership and team management abilities with experience mentoring and developing professionals</li><li>Excellent organizational and time management skills with the ability to prioritize multiple competing demands</li></ul><p><strong>Preferred Experience:</strong></p><br><ul><li>Previous experience working on projects in the Middle East region is an advantage</li><li>Knowledge of risk management, budget management, and cost control processes in infrastructure delivery</li><li>Experience in change management and stakeholder engagement on complex project</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><br><br> </div>
The Ethraa Program is a full-time development initiative aimed at preparing UAE Nationals for successful careers in the banking sector. Over 6 to 8 months, participants will gain practical experience, complete tailored learning pathways, and earn professional certifications. You will join a department aligned with your academic background and career aspirations.
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<span></span><p>Closing date: 10/07/2026 <br> Number of positions: 1<br> Recruiter name: Fatma Alharthi <br> Reference number: 71495 <br>
Workplace Type: </p><br>
<p>Mediclinic Welcare Hospital | Dubai | United Arab Emirates</p><br>
<b>MAIN PURPOSE OF JOB</b> <br><p>Effectively and efficiently manage the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to minimise the financial risk for the organisation</p><br>
<br><br><b>KEY RESPONSIBILITY AREAS</b> <br><ol>
<li>Effective coordination of patient care plans to minimise financial risk for the company</li>
<li>Effectively manage the quality of clinical documentation</li>
<li>Provide clinical expertise for managing insurance claims with the supportive medical justifications based on good clinical practice</li>
<li>Focus on continuous quality improvement of clinical documentation</li>
<li>Conduct concurrent and retrospective utilization reviews to ensure medical necessity, appropriate level of care, and compliance with payer requirements.</li>
<li>Monitor Length of Stay (LOS) and facilitate timely discharge planning.</li>
<li>Coordinate with treating physicians and insurance teams to obtain timely approvals, extensions, and medical necessity documentation.</li>
<li>Collaborate with physicians, coding, nursing, finance, and insurance teams to ensure accurate clinical documentation, timely payer communication, and optimal reimbursement while maintaining compliance with regulatory and payer requirements.</li>
</ol><br><br><b>REQUIRED EDUCATION</b> <br><p>Essential: Bachelor Degree or Diploma in Nursing or Medicine Non-licensed Physician</p><br>
<p>Desired: Bachelors or Master’s Degree in Healthcare Management from a recognised institution Certificate in Clinical Coding (CCS/CCA/CPC/CPMA)</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Essential: At least 3 years’ experience in a clinical, insurance, medical auditing or coding role in a DRG billing environment within the UAE of which at least 1 year was in UAE Healthcare</p><br>
<p>Desired: Experience in Theatre and/or ICU, Medical Insurance/funders background; experience in private healthcare environment or experience as a paramedic</p><br>
<br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Application of clinical codes
</li><li>Computer literacy and proficiency in MS Office applications
</li><li>Electronic Health Records systems and related best practice
</li><li>Healthcare revenue cycle management and billing processes
</li><li>ICD-10 CM, CPT and DRG coding system
</li><li>Knowledge of scientific nursing processes and associated procedures
</li><li>Patient administration systems and related processes
</li><li>Understanding of and working knowledge of the typical patient journey through a hospital and the various service points of contact
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Customer Service & Front Desk</strong></p><ul><li><p>Greet all students, members, and potential members when they enter the lobby and assist visitors in a timely manner.</p></li><li><p>Manage telephone calls professionally, take and relay messages, redirect calls to appropriate staff, and respond to enquiries about the company and its services.</p></li><li><p>Manage WhatsApp messages and enquiries efficiently, document requests, confirm orders, and respond to customer questions.</p></li><li><p>Maintain a visitor registry and ensure accurate records.</p></li><li><p>Respond to customer enquiries regarding products, services, special offers, billing policies, and other customer service-related matters in person, via phone, email, or messaging platforms.</p></li><li><p>Effectively communicate member or operational issues to the appropriate staff.</p></li></ul><p><strong>Administrative & Operational Support</strong></p><ul><li><p>Organize and maintain files, records, and updated documents including guest and external instructor profiles.</p></li><li><p>Oversee sorting and distribution of incoming mail and prepare outgoing mail, packages, and envelopes.</p></li><li><p>Maintain records of staff movement within the premises to ensure calls and visitors are directed appropriately.</p></li><li><p>Manage meeting rooms including scheduling, preparation, and ensuring cleanliness and readiness.</p></li><li><p>Maintain office inventories including stationery, consumables, and front desk supplies.</p></li><li><p>Perform clerical and administrative support such as photocopying, filing, typing, and data entry as directed by the Line Manager.</p></li><li><p>Record meeting minutes when required.</p></li></ul><p><strong>Membership, Sales & System Management</strong></p><ul><li><p>Process payments for memberships, classes, and retail sales.</p></li><li><p>Organize bookkeeping documentation and issue invoices to customers.</p></li><li><p>Manage equipment reservations for members.</p></li><li><p>Maintain accurate membership and class records in the Customer Relationship Management (CRM) system.</p></li><li><p>Oversee sales of on-site storage and office rentals.</p></li></ul><p><strong>Facilities & Operations Support</strong></p><ul><li><p>Ensure a safe environment by understanding and enforcing makerspace rules and policies.</p></li><li><p>Prepare class materials for instructors and support them during classes when required.</p></li><li><p>Maintain a clean and organized front desk, retail lobby, kitchen, and break areas.</p></li><li><p>Manage retail area operations including inventory, ordering, and merchandising.</p></li><li><p>Assist facilities staff with shop tours when required.</p></li><li><p>Complete daily shift checklists and end-of-shift reports.</p></li><li><p>Support operations at third-party premises when required.</p></li><li><p>Operate office equipment such as printers, photocopiers, POS machines, and lamination machines.</p></li><li><p>Perform any other duties assigned by the Direct Manager.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Education</strong></p><ul><li><p>Minimum High School Diploma required.</p></li><li><p>Diploma or Bachelor’s Degree in any discipline with relevant experience preferred.</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>Minimum 1 year of experience as a Receptionist or in a customer service-related role.</p></li><li><p>Experience in administrative, retail, hospitality, or restaurant environments preferred.</p></li><li><p>Experience in health club, salon, or hospitality services is strongly preferred.</p></li><li><p>Familiarity with the maker or creative community is an advantage.</p></li></ul><p><strong>Knowledge & Skills</strong></p><ul><li><p>Sound knowledge of reception-related duties and administrative support functions.</p></li><li><p>Strong customer service skills with the ability to identify and meet customer needs.</p></li><li><p>Proficiency in Microsoft Office, Google tools, and Customer Management software.</p></li><li><p>Exceptional verbal and written communication skills.</p></li><li><p>Fluency in English and Arabic (spoken and written) preferred.</p></li><li><p>Excellent organizational, multitasking, and time management abilities.</p></li><li><p>Professional appearance with a positive and friendly attitude.</p></li><li><p>Ability to build relationships easily and create a welcoming environment.</p></li><li><p>Strong problem-solving skills and adaptability to change.</p></li></ul><p><br></p></li></ul><p></p></section>
JOB PURPOSE: The HSE Officer supports the implementation and day-to-day monitoring of health, safety, and environmental requirements across waste management operations. The role helps ensure that waste collection, transportation, transfer, storage, workshop, and site activities are performed safely and in compliance with legal, client, contractual, and company requirements.<br>KEY ACCOUNTABILITIES:<br>HSE Management System & Compliance Support implementation and maintenance of the HSE Management System in line with ISO 45001 and ISO 14001 requirements. Monitor compliance with applicable legal, client, contractual, and company HSE requirements across waste management operations. Maintain HSE procedures, risk registers, permits, inspection records, and other documents in an accurate and audit-ready condition.<br>Operational Inspections & Waste Management Safety Conduct routine HSE inspections of operation activities, vehicles, depots, workshops, transfer stations, and waste handling areas, camps . Verify safe waste segregation, handling, containment, storage, transportation, and disposal practices, including controls for hazardous waste where applicable. Monitor critical risks including vehicle movement, reversing, lifting, compaction equipment, traffic exposure, heat stress, confined spaces, and work at height.<br>Risk Assessment & Incident Management Prepare and review risk assessments, job safety analyses, method statements, and permit-to-work controls for operational activities. Report and investigate incidents, near misses, unsafe acts, environmental spills, and property damage, and support root cause analysis. Track corrective and preventive actions to closure and maintain accurate incident statistics, investigation files, and evidence.<br>Training & Workforce Engagement Deliver HSE inductions, toolbox talks, and task-specific training for drivers, waste collectors, helpers, supervisors, and equipment operators. Verify that employees and subcontractors hold the required training, licences, permits, and competencies before starting work. Promote safety awareness through campaigns, observations, coaching, and regular engagement with field teams.<br>Environmental Protection & Emergency Preparedness Monitor environmental controls related to spills, leaks, dust, noise, odour, wastewater, fuel, chemicals, and waste storage. Support emergency response planning and conduct drills for fires, vehicle incidents, spills, medical emergencies, and other credible scenarios. Inspect emergency equipment, first-aid provisions, spill kits, fire protection systems, and welfare facilities, and report deficiencies promptly.<br>Reporting & Operational Coordination Prepare daily, weekly, and monthly HSE reports, inspection findings, performance statistics, and client submissions within required timelines. Coordinate with Operations, Fleet, Workshop, HR, subcontractors, and client representatives to resolve HSE concerns and close actions. Immediately escalate serious risks, repeated non-compliance, regulatory issues, and overdue corrective actions to management.<br>EXPERIENCE & QUALIFICATION:<br>Minimum Qualification: Bachelor's Degree or Diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related field. NEBOSH International General Certificate or equivalent is required. ISO 45001 and ISO 14001 Internal Auditor certification is preferred. First Aid, Fire Warden, and incident investigation training are advantages. A valid UAE driving licence is preferred. Minimum Experience: 3 to 5 years of HSE experience, including at least 2 years in waste management, environmental services, municipal services, facilities management, logistics, or a similar high-risk operational environment.<br>SKILLS, KNOWLEDGE & ABILITIES:<br>Job Specific: Good command of English is required, and Arabic is an advantage. Strong knowledge of HSE inspections, risk assessment, incident investigation, waste management hazards, environmental controls, emergency response, and HSE reporting. Generic Skills: Strong observation, communication, coaching, and problem-solving skills. Good report-writing and record-keeping abilities. Proficiency in Microsoft Office applications and the ability to work effectively with multicultural field teams. Ability to work independently, maintain professional judgement under pressure, and travel regularly between operational sites.
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<p>Chief Brand, Marketing & Communications Officer. <br>
Role Overview: <br>
This is a rare opportunity to lead marketing for a fast-evolving, innovation-driven business district that blends technology, entrepreneurship, and modern living into a single ecosystem.<br>
The environment brings together global companies, ambitious founders, families, and talent into a connected community designed to enable high-quality living and business growth. It is a place where commercial activity, residential life, events, and innovation intersect, creating a platform that must continuously attract, engage, and inspire diverse audiences across local and international markets.<br>
The mandate is to shape how this ecosystem, and all its advanced services and tailored experiences, are positioned to the world: driving awareness, attracting investment, supporting commercial performance, and building a brand that reflects both ambition and credibility.<br>
Job DescriptionLeadershipLead, develop and motivate the marketing function to deliver high performance and strong team engagement.Set clear objectives, manage performance, and build capability across the team.Ensure all marketing activities are delivered efficiently and aligned with business plans, policies and procedures.Strategic OverviewProvide strategic direction to ensure alignment with organisational vision and long-term goals.Represent the organisation with external stakeholders including partners, suppliers, and government entities.Translate strategy into clear marketing objectives, KPIs and execution plans.Budgeting and Financial PerformanceDevelop and manage annual marketing budgets in line with company objectives.Monitor spend and ensure effective cost control, addressing any variances.Work with internal stakeholders to align marketing investment with broader business and manpower planning.Business GrowthDrive growth by expanding customer base and strengthening market positioning.Oversee commercial performance in partnership with relevant teams, including contribution to P&L.Ensure marketing initiatives directly support revenue generation and long-term profitability.Brand Strategy and ExecutionDefine and oversee the customer journey based on consumer insights.Lead development and execution of integrated communication strategies to attract investors, businesses, and residents.Shape destination marketing strategy, including campaigns, research and channel selection.Manage agencies, media partners and external vendors to deliver high-impact campaigns.Ensure consistent, high-quality brand experience across all touchpoints.Lead insight generation and research to inform decision-making.Oversee public relations, including crisis management and agency relationships.Identify and drive corporate social responsibility initiatives to strengthen brand perception.Customer EngagementLead digital engagement strategies to build awareness, trust and loyalty.Oversee social media, content, and digital campaigns to drive positive sentiment.Select and manage channels and partners to maximise campaign effectiveness.MediaDevelop and execute annual media plans across offline and online channels.Align marketing calendar with key events and commercial priorities.Oversee media investment and ensure optimisation against objectives and budget.Ensure all marketing content is aligned, high quality, and delivered across appropriate channels.<br>
Person SpecificationProven leadership experience within marketing, ideally in complex, multi-stakeholder environments.Strong strategic capability with the ability to translate vision into execution.Experience driving brand, growth and commercial performance simultaneously.Strong understanding of integrated marketing, including digital, media, PR and customer engagement.Experience managing budgets and contributing to P&L performance.Ability to operate at senior stakeholder level, both internally and externally.Data-driven mindset with strong analytical and insight-generation capabilities.Experience managing agencies and external partners effectively.Strong communication and influencing skills.Comfortable operating in fast-paced, evolving environments with multiple priorities.<br>
Inclusive HiringWe are committed to building diverse and inclusive teams that reflect the communities we serve. Applications are welcomed from all backgrounds, and selection decisions are based on skills, experience, and potential.<br>
Aventus are partnered with this client on this exclusive, confidential appointment. Reach out to George Berry to learn more.</p><br><br> </div>
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Job Purpose<p>Join our <strong>Engine Maintenance Centre</strong>, a cutting-edge maintenance facility, where we deliver exceptional Maintenance, Repair, and Overhaul (MRO) services for the engines of Emirates’ fleets. Our integrated team excels in Engine Technical Services (ETS), Propulsion Planning and Logistics, and more, all within our advanced Engine Shops and Test Cell. With a strong commitment to quality and safety, we streamline processes to strip, inspect, and rebuild engines seamlessly in one state-of-the-art location. Join us to be part of a team where precision and excellence drive every operation.</p><br><br><p>As a <strong>Technical Shop Support Officer</strong> at <strong>Emirates Engine Maintenance Centre</strong>, you will provide technical support to the team of engineers to ensure that the Shop Visits are achieved at the highest level of standard as per Original Equipment Manufacturer (OEM) recommendations and Airworthiness requirements; meeting the company requirements in terms of Quality, Turn Around Time and Cost optimization.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Assist the engineers to technically review the Customer / Airline workscope and associated set of documents. Provide feedback for possible changes.</li><li>Prepare EEMC internal workscope that includes all the customer/airline requirements (including Service Bulletins, Airworthiness Directives, Aircraft Maintenance Programme tasks, etc) and translate the work to be performed on the engine from customer workscope to Job Instructions.</li><li>Prepare all the Task cards in EEMC ERP system (IFS solution) so Planning and the shop floor production can review and prepare the work. Assist the engineers on the Task cards customisation, as necessary.</li><li>Initiate and prioritize work scope and work-pack preparation as per the agreed production plan (print format or e-Task card)</li><li>Ensure work-packs are completed in accordance with work-scope requirements including accountabilities, signature, and completion dates. Ensure all discrepancies are addressed and cleared before the final release of the engines.</li><li>Provide continuous Technical Support to the shop floor for any enquiry related to the disassembly, inspection, repairs, tooling, capability, assembly, and testing of the engine. Support the New Repair process or the introduction of new modification.</li><li>Under the supervision of the engineers, perform the review of Engine Manual revisions and Service Bulletins for Routine and Repair Task Card amendments.</li><li>Coordinate the 'Material Review Board' process after Gate 1 closure and technically assess the parts in collaboration with OEM's representatives.</li><li>Prepare the engine Shop Visit Reports after the release of the engines and discuss any abnormal conditions with the engineers.</li><li>Assist the engineers with the release of engines after test and provide all the re-delivery documents such as but not limited to Life Limited Part status, Service Bulletins and Airworthiness Directives reports, AMP tasks list, Assembly Status Report, Carry Forward sheet, Ship loose, Ship Short, final release certificate, and organise / upload on the documents to the designated portals.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Bachelor' s degree in Aeronautical, Avionics, Mechanical, or Electrical Engineering fields and/or holder of Aircraft Maintenance Engineering Licence for 3 years</li><li>3+ years of work experience in a Technical Support or Planning department</li><li>Knowledge of latest technical developments and industry trends on respective Engine Systems</li><li>Ability to analyse and synthesise the technical information for implementation in cost effective ways</li><li>Excellent drafting and report writing skills</li><li>Should have experience in work-scoping and Job Instructions authoring</li></ul><br>Salary & benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
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Job Summary: <br>
<p>The Holiday Manager is responsible for planning, coordinating, administering, and monitoring employee leave and holiday programs across the organization. This role ensures compliance with company policies and labor regulations while maintaining adequate workforce coverage and supporting employee well-being.</p><br><br> Key Responsibilities: <br>
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<li><ul><li>Promoting and selling Holidays & Travel products, handling leisure-related tasks to ensure company profitability and achieving targets </li><li>Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.</li><li>Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.</li><li>Develop partnerships with tourism boards and local attractions to enhance package appeal and value.</li><li>Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.</li><li>Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.</li><li>Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.</li><li>Oversee all logistical aspects of holiday planning, from itinerary creation to on-ground support, ensuring seamless execution.</li><li>Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.</li><li>Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.</li><li>Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.</li><li>Develop Marketing Strategies to Promote & sell all products & services.</li></ul></li>
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<br> Requirements: <br>
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<li><ul><li>Bachelor's degree in Tourism Management, Business Administration, or a related field, with a strong academic record.</li><li>Strong organizational skills with attention to detail, ensuring all aspects of holiday planning are executed flawlessly.</li><li>Creative problem-solving abilities, allowing for quick adaptation to changes and unexpected challenges.</li><li>Exceptional interpersonal skills, with the ability to build relationships and resolve issues effectively.</li><li>Strong analytical skills with the ability to interpret market trends and customer preferences for strategic planning.</li><li>Bilingual proficiency in English and another language preferred, enhancing communication with diverse clients.</li><li>10 years of experience in manager role -travel management, sales, or related roles, showcasing a proven track record of success.</li><li>Industry certifications such as IATA, or similar, indicate a commitment to professional development and expertise.</li><li>Experience in managing complex travel itineraries and vendor relationships, with a strong focus on customer satisfaction</li><li>Computer literate in MS Office & Windows</li></ul></li>
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If you’ve worn a pair of glasses, we’ve already met.<br><br>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò and the Grand Vision network), and leading e-commerce platforms.<br><br>Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.<br><br>Discover more by following us on Linked In!<br><br>Your #Future InSight with Essilor Luxottica<br><br>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!<br><br>Your role<br><br>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.<br><br>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.<br><br>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.<br><br>Main Responsibilities<br><br>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region. Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets. Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives. Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution. Design and implement standard operating procedures that support compliance, operational efficiency, and business scale. Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed. Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders. Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities. Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution. Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability. Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.<br><br>Your profile<br><br>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist. Proven experience in import and export operations. Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement. Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities. Understanding of Free Trade Zones and special airport operations. Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets. Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities. Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities. Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems. English and Arabic are required. French and/or Italian language skills are a strong plus. Additional languages are highly welcome. Experience helping build or transform Trade Compliance operations in a scaling or evolving business. Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling. Comfortable working across time zones. Experience working in a matrixed, international environment with cross-border stakeholders.<br><br>The ideal candidate is a builder practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.
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<br> Job Purpose <br><p>Manage, supervise and control the development and implementation of a diverse range of major Multi-disciplined engineering projects from initial inception through to completion and handover, relating to new plants, facilities and modifications to existing plant and systems. In addition, to ensure optimal and economic development of projects consistent with Shareholders guidelines.</p><br><br><br>Job Specific Accountabilities <br><p>• Lead/provide technical input into proposal/conceptual developments; coordinates design, materials specification and technically manages procurement and contract tendering stages.<br>• Interface with external parties, and ensures that appropriate codes, practices and standards are.<br>• Manage Project Management Consultant(s) and ensures that effective site supervision and project administration is carried out; provides information to management on project progress.<br>• Lead teams in developing strategies for implementation of Major development projects<br>• Direct the project management teams through all phases of project execution i.e. from project initiation up to commissioning and start up.<br>• Manage multinational contractors ensuring that projects are implemented in accordance with sound project management principles in full compliance with HSE requirements/guidelines within the specified time, cost and other set objectives.<br>• Lead and/or participate in divisional or companywide committees, as assigned and provide guidance and expertise in his area of specialization and lead related discussions and meetings.<br>• Direct and coordinate the activities of teams of multi-discipline engineers in a designated Field. Performs supervisory functions and exercises financial authority at the level established by management for the position.<br>• Review a variety of source material and participate in a range of meetings to establish future project requirements in the assigned field. Provides basic technical and administrative input to take projects from initial inception stage to drafting and submission of requirements proposals. Includes defining, revising and refining scopes and objectives, obtaining or arranging to obtain background data on potential cost and technical feasibility, and advising alternatives where appropriate. <br>• Participate in the refinement of initial proposals into coherent viable project plans. Directs and participates in the revision and refinement of initial project designs, specifications, costs, and phasing preparation of project strategy in conjunction with user department and other divisions such Finance, Commercial Support, etc.<br>• Initiate and approve the preparation of overall work programs, terms of reference for contractors, projects standards and working procedures. Establishes the basis for project execution phase.<br>• Ensure that all projects are implemented in accordance with sound project management principles and established Company procedures and standards. Initiates/manages pre-qualification of bidders list, exercises overall control over the budget and cost of the project and each contract, vetting authorization for expenditure. Reviews and endorses contract purchase and subcontracts recommendations and variation orders throughout all phases of the project and ensures that approved plans are updated accordingly.<br>• Ensure the preparation of the Department’s safety program on the project and oversees compliance with the Company’s safety rules and regulations. Evaluates and audits adherence to same and takes necessary remedial measures to correct and overcome deficiencies.</p><br><br><br>Job Specific Accountabilities2 <br><p>• Ensure that the project is executed in a safe manner and that all contractors adhere to approved safety procedures and method statements for carrying out works / contracts awarded.<br>• Advise Management of anticipated completion date of the project for subsequent start up planning. Assist in development of start-up plan and manning requirements. Authorizes alternate studies such as shop vs. field fabricated pipe, concrete vs. Steel structures etc. and agree in consultation on completion of portions of the plant for acceptance by end user.<br>• Coordinate overall financial matters pertaining to the project, such as currency requirements and restrictions, import duty exceptions, financial forecasts, etc.<br>• Carry out other similar related duties such as attending Tender Board Meetings, reporting on the financial situation of the project. Appraises contractor’s overall performance for quality, cost, schedule and safety and ensures corrective actions are taken. Prepares weekly highlights and monthly progress reports covering all engineering, procurement and construction activities.<br>• Accountable for efficiently managing all projects within budgets and in accordance with Company policies, directives, engineering and project management standards. Poor decisions can involve significant financial losses due to changes of scope, re-work and program delays e.g. the possible consequences of lost production targets.<br>• Sets and oversees observance of quality and control standards for all activities carried out under his jurisdiction in assigned projects.<br>• Develop and manage definition, design and execution of projects to meet company’s objectives and guidelines on field development activities.<br>• Manage the technical integrity of surface facilities and project cost are maintained throughout the project life cycle.<br>• Deliver major development projects within the set targets on HSE, quality, cost and schedule<br>• Recommend acceptance / rejection of work programs and proposals related to his project execution and implementation.</p><br><br><br>Minimum Qualification <br><p>Bachelor Degree Engineering or equivalent.</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>• 12 years of professional experience in Project Engineering/Execution in Oil & Gas projects including 5 years in leading multi-disciplined staff and Consultants / Contractors in defining and executing projects within the oil & gas industry<br>• Project management professional with sound knowledge of contracts, planning and budget / cost control requirements.<br>• Sound project management and leadership skills.</p><br><br><br>Professional Certifications <br><p>PMP</p><br><br><br><br><br> </div>
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<span><b><span>Who are we?</span></b></span><br><p>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. <br></p><br><br><br><p><b>Who are we?</b></p><br><br><br><p>At Finastra, we are a global leader in financial services software, committed to broadening access to financial services and shaping the future of banking. Our solutions support over 7,000 customers, including 80% of the world’s top 50 banks, across more than 110 countries, powering mission‑critical capabilities in Universal Banking, Payments, and Lending.</p><br><br><p>We are looking for a Director of Strategy, Corporate Development & PMO to join our Universal Banking organisation. This is a high‑impact, enterprise‑level role reporting directly to the Chief of Staff, sitting at the centre of strategy execution, governance, and value delivery for one of Finastra’s most important businesses.</p><br><br><p>This is an exciting opportunity for someone who can combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‑level exposure.</p><br><br><p><br><b>About the Role</b><br> </p><br><br><p>We are seeking a <b>Customer Success Director – Corporate Lending</b> to lead customer success outcomes across a portfolio of strategic customers using solutions including <b>Loan IQ, Trade, and Corporate Channels</b>. This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.</p><br><br><p>The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra investment.</p><br><br><p><br><b>Job Responsibilities</b></p><br><br><ul><li><p>Drive customer adoption, value realization, and business outcomes across a portfolio of Corporate Lending customers.</p><br><br></li><li><p>Develop and execute Customer Success Plans aligned to customer objectives and strategic priorities.</p><br><br></li><li><p>Monitor customer health, usage trends, and risk indicators, proactively addressing challenges and escalation management.</p><br><br></li><li><p>Lead customer engagements including onboarding, success reviews, and executive business reviews.</p><br><br></li><li><p>Partner with Sales teams to support renewals, increase retention, and identify expansion opportunities.</p><br><br></li><li><p>Act as a trusted advisor and executive sponsor for key strategic accounts.</p><br><br></li><li><p>Support customer transformation initiatives including cloud migration, platform modernization, upgrades, and SaaS adoption.</p><br><br></li><li><p>Drive adoption of new product capabilities and promote best practices for change management and user adoption.</p><br><br></li><li><p>Collaborate with Product, Engineering, Support, and Professional Services teams to resolve issues and improve customer outcomes.</p><br><br></li><li><p>Provide customer insights and feedback to influence product strategy and service improvements.</p><br><br></li><li><p>Contribute to revenue retention, customer satisfaction, and overall portfolio growth through effective customer engagement.</p><br><br></li></ul><br><p><b>Required Skills</b></p><br><br><ul><li><p>8+ years of experience in Customer Success, Account Management, Client Services, or similar customer-facing roles within enterprise software/SaaS environments.</p><br><br></li><li><p>Proven success managing complex enterprise customer portfolios and driving retention and renewal outcomes.</p><br><br></li><li><p>Experience within financial services, corporate lending, banking technology, or trade finance.</p><br><br></li><li><p>Strong executive stakeholder management and customer engagement skills.</p><br><br></li><li><p>Demonstrated ability to operate within metrics-driven Customer Success frameworks using customer health and adoption data.</p><br><br></li><li><p>Experience leading customer transformation initiatives, including cloud adoption, SaaS migrations, or platform modernization.</p><br><br></li><li><p>Excellent communication, presentation, and relationship-building skills across technical and business audiences.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities with a proactive approach to risk management.</p><br><br></li><li><p>Experience with Corporate Lending solutions such as <b>Loan IQ, Trade, or Corporate Channels</b> is highly desirable.</p><br><br></li><li><p>Previous people leadership or team management experience is advantageous.</p><br><br></li></ul><br><p>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:</p><br><br><p><b>Flexibility:</b> Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.</p><br><br><p><b>Well‑being: </b>Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.</p><br><br><p><b>Health & Financial Security:</b> Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*</p><br><br><p><b>Sustainability:</b> Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.</p><br><br><p><b>Inclusion:</b> Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.</p><br><br><p><b>Career Development: </b>Access online learning and accredited courses through our Skills & Career Navigator tool.</p><br><br><p><b>Recognition: </b>Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.</p><br><br><br><p>*Specific benefits may vary by location.</p><br><br><p>At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.</p><br><br><br><p>Be unique. Be exceptional. Help us make a difference at Finastra.</p><br><br><br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As the Director you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&L impact, and oversee the integrity of the platform through robust fraud governance. </p><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement. </p><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><p><strong>Customer Experience Strategy & Leadership: </strong></p><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets. </p><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them. </p><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency. </p><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows. </p><br></li></ul><p><strong>Partner Experience & Budget Governance: </strong></p><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance. </p><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals. </p><br></li></ul><p><strong>Fraud Operations & Risk Governance: </strong></p><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem. </p><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards. </p><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth. </p><br></li></ul><p><strong>Insights & Analytics: </strong></p><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting. </p><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action. </p><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility. </p><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br></li></ul><p><strong>People Leadership & Organisational Development:</strong></p><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts. </p><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure. </p><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity. </p><br></li></ul><p><strong>Senior Stakeholder Management & Cross-Functional Leadership:</strong></p><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions. </p><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br></li><li><p> Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br></li></ul><br>Qualifications<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><p><strong>Qualifications & Experience:</strong></p><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field. </p><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment. </p><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization. </p><br></li><li><p>P&L or budget accountability, experience ideally at a multi-million EUR scale. </p><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy. </p><br></li><li><p>Experience working across multiple markets and geographies.</p><br></li></ul><p><strong>Skills & Competencies:</strong></p><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams. </p><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels. </p><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations. </p><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level. </p><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale. </p><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations. </p><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments. </p><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br></li></ul><br><br> </div>
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<p>Wood is looking for a Site Construction Director with extensive experience in managing complex construction projects within the oil and gas, energy sector, ensuring they are completed on time, within budget, and to the highest quality standards. The Site Construction Director will represent Wood on site and be responsible for organizing, managing and administering all site activities in accordance with the company’s operating policies and principles and relevant legislation and Client requirements. </p><br><p>The Site Construction Director will manages and control construction cost and schedule and oversee the planning, execution, and completion of large-scale EPCm project. This role requires extensive experience leading large teams and collaborating with various stakeholders. Responsible for management of installation, commissioning and completion activities. </p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Responsibilities </strong></p><br><ul> <li>Project Leadership: Lead and manage the construction phase of the EPCm project, ensuring alignment with project goals and objectives</li> <li>Budget Management: Oversee the project budget, ensuring cost control measures are in place and adhered to</li> <li>Schedule Management: Develop and maintain the project schedule, ensuring timely completion of all construction activities</li> <li>Quality Assurance: Implement and enforce quality control procedures to ensure all work meets the required standards and specifications</li> <li>Stakeholder Communication: Serve as the primary point of contact for all construction-related matters, maintaining effective communication with clients, subcontractors, and other stakeholders</li> <li>Team Management: Lead and mentor the construction team, fostering a collaborative and productive work environment</li> <li>Risk Management: Identify and mitigate potential risks to the project, ensuring proactive measures are in place</li> <li>Compliance: Ensure all construction activities comply with local, state, and federal regulations. Define, shape, and execute operational plans to support short- and long-term strategy including future growth aspirations</li></ul><p><strong>Specific Responsibilities</strong></p><br><ul> <li>Be the primary contact with the Project Director for all Projects matters arisen in field</li> <li>Supervise that Contractors provide that Construction activities be completed in accordance with good construction practice, in accordance with the Project Schedule, that safety prescriptions and rules are fully applied, that all contractual obligations are fulfilled and advice the Client accordingly</li> <li>Together with the Field Project Control Manager, review and monitor the construction program and ensure that EPC Contractor prepares detail construction schedules for all areas and erection activities</li> <li>Support the Project Director in discussing with Contractors the Project changes proposed. Together with Project Director, Field Project Control Manager, review single progress report and construction overall progress report, budget and field construction activities in order to reach final goals</li> <li>In absence of Project Director / Manager in field is entitled to issue correspondence to the Client CM and to the Contractors under his/her signature for subject related to Project matters arisen in field</li> <li>Receive and distribute to the field Discipline Engineers, under his control, information from the Client and from the Contractors</li> <li>Expedite from the Engineering Manager and from the other people assigned under his/her control all the information requested for a proper supervision of Construction activities</li> <li>Administer industrial relations and safety policies to maintain proper discipline for Wood Team</li> <li>Conduct weekly meetings with Contractors and field staff in order to verify weekly progress, safety and construction aspects, availability of documents, materials, manpower</li> <li>Ensure with Contractors representatives that their activities are in accordance with the Master Project Schedule</li> <li>Immediately advise the Client and Project Director of any factors adversely affecting the project</li> <li>Coordinate as necessary with the Engineer Manager and his/her staff on all engineering matters</li> <li>Coordinate with Client and Contractors Construction Managers on matters pertaining to Construction progress</li> <li>Coordinate completion of construction and testing with start-up group when applicable</li> <li>Check that all documents, which need approval by Client to start work, be issued</li> <li>To get approval from Client and Project Director before start modification of scope of work</li> <li>Technical Expertise: Apply specialized knowledge of Oil and Gas sector construction methods, materials, and regulations</li> <li>Quality Assurance: Establish and enforce quality control standards throughout the construction process. Conduct regular site inspections and audits to ensure compliance with specifications</li> <li>Environmental Compliance: Ensure all construction activities comply with environmental regulations and standards specific to the oil and gas or energy sector</li> <li>Operational Coordination: Coordinate with engineering, procurement, and operations teams to ensure seamless integration of construction activities with overall project objectives</li> <li>Technology Integration: Oversee the implementation of advanced technologies and methodologies specific to the oil and gas or energy sector to enhance project efficiency and safety</li></ul><br>Qualifications:<br><ul> <li>Degree qualified or equivalent in Construction Management, Engineering, or a related field</li> <li>Experience: Minimum of 15 years of experience in construction management, with at least 10 years in a leadership role on large-scale EPC and EPCm projects in the gas sector</li> <li>Extensive track record managing field engineering activities within the Oil and Gas sector</li> <li>Excellent communication and presentation skills</li> <li>Strong leadership and team management skills</li> <li>Strong problem-solving skills and the ability to make decisions under pressure</li> <li>High level of integrity and professionalism</li> <li>Commitment to continuous improvement and innovation in construction practices</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and results-driven <strong>Aftersales Manager – Commercial Vehicles & Buses</strong> to lead our Aftersales operations across Sharjah and the Northern Emirates. This role is pivotal in driving business growth, operational excellence, and delivering a best-in-class customer experience across service and spare parts operations.</p><p>You will take full ownership of the Aftersales ecosystem—spanning workshop performance, parts operations, customer satisfaction, and B2B growth—ensuring strong financial results and seamless service standards across multiple sites.</p><br><p><strong>What you will do</strong></p><ul><li><p>Develop and execute a comprehensive Aftersales strategy covering both Service and Spare Parts to deliver revenue and profitability targets</p></li><li><p>Lead multi-site workshop operations, ensuring high productivity, quality, and strict adherence to SOPs</p></li><li><p>Drive continuous improvement initiatives to enhance efficiency, throughput, and service quality</p></li><li><p>Oversee the complete spare parts value chain, ensuring optimal stock levels, high availability, and strong fill rates</p></li><li><p>Enhance customer experience through retention programs, digital tools, and effective complaint resolution</p></li><li><p>Monitor and drive key KPIs such as service revenue, labour productivity, customer satisfaction, and inventory health</p></li><li><p>Collaborate with OEMs and internal stakeholders to ensure governance on warranty, recalls, and technical standards</p></li><li><p>Build, lead, and develop high-performing Aftersales teams across service and parts functions</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong commercial acumen across both Service and Spare Parts operations</p></li><li><p>Deep understanding of commercial vehicles/buses Aftersales processes and systems</p></li><li><p>Proven ability to lead multi-site operations and deliver operational excellence</p></li><li><p>Excellent leadership, communication, and stakeholder management skills</p></li><li><p>Strong analytical mindset with the ability to track and improve KPIs</p></li><li><p>Proficiency in SAP/DMS, CRM systems, and digital Aftersales tools</p></li></ul><br><p><strong>About the team</strong></p><p>You will be part of the Commercial Vehicles division, working closely with Aftersales, Supply Chain, Planning, and OEM partners to drive business performance and customer satisfaction. The team is focused on delivering operational excellence, continuous improvement, and building a strong customer-centric culture across all service locations.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Bachelor’s degree in Mechanical/Automotive Engineering or Business (MBA is an advantage)</p></li><li><p>10–15 years of leadership experience in Aftersales within commercial vehicles or bus segments</p></li><li><p>Proven track record in managing both Service and Parts operations</p></li><li><p>Experience in leading large, diverse teams and driving performance culture</p></li><li><p>UAE driving license and willingness to travel across multiple locations in the UAE</p></li></ul><p></p></section>