Program Officer Jobs in UAE

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 700+ team currently across 12 locations and 9 time zones.<br>The Role As a vital member of our team, the Client Experience Officer delivers outstanding experiences for our clients with both pre- and post-sales support through various channels, including live chat, email, social media, and phone. Reporting directly to the Team Leader of Client Services, you'll collaborate closely with fellow team members to ensure our clients' needs are met. In this role, you will actively monitor trading conditions, tackle client issues, and compile insightful reports on client feedback and inquiries. Your commitment to excellence in customer service will go hand in hand with upholding the highest compliance and regulatory standards established by our company. Your key responsibilities will include:Provide exceptional day-to-day customer support through live chat, email, and phone, ensuring all client interactions align with quality standards and KPIsMonitor and manage the main client services inbox and other communication channels, ensuring timely and accurate responses to client inquiries Document and categorize client issues and requests to generate actionable insights for management to improve services and processes Maintain and regularly update the Website Support Page and Knowledge Base to ensure accurate and up-to-date client information Continuously improve client communication methods and channels to enhance the overall client experience Improving the Conversion and Retention ratios for clients who contact the Client Services team Assisting clients with their account verification whenever required<br>About you Demonstrated experience working in a similar role Strong customer focus, the ability to relate to and understand our clients and a passion for providing excellent customer service Proven ability to effectively communicate both written and verbal Attention to detail with the ability to maintain quality even in busy times Strong relationship building skills, both internally and externally Ability to use good judgment, act and make decisions with integrity Desire and passion for continuous learning, improvement, and innovation Ability to effectively collaborate and work as part of a team Ability to work in a fast-paced and ever-evolving environment where priorities can change quickly Weekly/Monthly shift rotation may be applied according to department needs Proficiency in working with technology, including Microsoft applications, Google drive, Gmail, Slack, MT4, MT5Fluency in English and Arabic is a must Ability to live the Pepperstone values Committed to ongoing learning and development<br>Why you will enjoy working with us:Competitive salary structure including company bonus scheme Annual remuneration review Employee referral bonuses for referring top talent to the company Genuinely collaborative and friendly culture Flexible and hybrid working Remote working option - work from anywhere for up to 4 weeks per year Ongoing personal development & learning opportunities 3 paid volunteering days per year & Workplace Giving Program Enhanced Sick leave policy 20 days of paid vacation within the first year of employment, increasing to 25 days after one year Employee monthly & quarterly recognition programs for outstanding performance and achievements Regular events and celebrations Comprehensive medical insurance & opportunity to join the Dental scheme <br>More about Pepperstone We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/We understand it's important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review. Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background."We are a 2025 Circle Back Initiative Employer - we respond to every applicant". We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible. Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 700+ team currently across 12 locations and 9 time zones.<br>The Role As a vital member of our team, the Client Experience Officer delivers outstanding experiences for our clients with both pre- and post-sales support through various channels, including live chat, email, social media, and phone. Reporting directly to the Team Leader of Client Services, you'll collaborate closely with fellow team members to ensure our clients' needs are met. In this role, you will actively monitor trading conditions, tackle client issues, and compile insightful reports on client feedback and inquiries. Your commitment to excellence in customer service will go hand in hand with upholding the highest compliance and regulatory standards established by our company. Your key responsibilities will include:Provide exceptional day-to-day customer support through live chat, email, and phone, ensuring all client interactions align with quality standards and KPIsMonitor and manage the main client services inbox and other communication channels, ensuring timely and accurate responses to client inquiries Document and categorize client issues and requests to generate actionable insights for management to improve services and processes Maintain and regularly update the Website Support Page and Knowledge Base to ensure accurate and up-to-date client information Continuously improve client communication methods and channels to enhance the overall client experience Improving the Conversion and Retention ratios for clients who contact the Client Services team Assisting clients with their account verification whenever required<br>About you Demonstrated experience working in a similar role Strong customer focus, the ability to relate to and understand our clients and a passion for providing excellent customer service Proven ability to effectively communicate both written and verbal Attention to detail with the ability to maintain quality even in busy times Strong relationship building skills, both internally and externally Ability to use good judgment, act and make decisions with integrity Desire and passion for continuous learning, improvement, and innovation Ability to effectively collaborate and work as part of a team Ability to work in a fast-paced and ever-evolving environment where priorities can change quickly Weekly/Monthly shift rotation may be applied according to department needs Proficiency in working with technology, including Microsoft applications, Google drive, Gmail, Slack, MT4, MT5Fluency in English and Arabic is a must Ability to live the Pepperstone values Committed to ongoing learning and development<br>Why you will enjoy working with us:Competitive salary structure including company bonus scheme Annual remuneration review Employee referral bonuses for referring top talent to the company Genuinely collaborative and friendly culture Flexible and hybrid working Remote working option - work from anywhere for up to 4 weeks per year Ongoing personal development & learning opportunities 3 paid volunteering days per year & Workplace Giving Program Enhanced Sick leave policy 20 days of paid vacation within the first year of employment, increasing to 25 days after one year Employee monthly & quarterly recognition programs for outstanding performance and achievements Regular events and celebrations Comprehensive medical insurance & opportunity to join the Dental scheme <br>More about Pepperstone We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/We understand it's important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review. Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background."We are a 2025 Circle Back Initiative Employer - we respond to every applicant". We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible. Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 700+ team currently across 12 locations and 9 time zones.<br>The Role As a vital member of our team, the Client Experience Officer delivers outstanding experiences for our clients with both pre- and post-sales support through various channels, including live chat, email, social media, and phone. Reporting directly to the Team Leader of Client Services, you'll collaborate closely with fellow team members to ensure our clients' needs are met. In this role, you will actively monitor trading conditions, tackle client issues, and compile insightful reports on client feedback and inquiries. Your commitment to excellence in customer service will go hand in hand with upholding the highest compliance and regulatory standards established by our company. Your key responsibilities will include:Provide exceptional day-to-day customer support through live chat, email, and phone, ensuring all client interactions align with quality standards and KPIsMonitor and manage the main client services inbox and other communication channels, ensuring timely and accurate responses to client inquiries Document and categorize client issues and requests to generate actionable insights for management to improve services and processes Maintain and regularly update the Website Support Page and Knowledge Base to ensure accurate and up-to-date client information Continuously improve client communication methods and channels to enhance the overall client experience Improving the Conversion and Retention ratios for clients who contact the Client Services team Assisting clients with their account verification whenever required<br>About you Demonstrated experience working in a similar role Strong customer focus, the ability to relate to and understand our clients and a passion for providing excellent customer service Proven ability to effectively communicate both written and verbal Attention to detail with the ability to maintain quality even in busy times Strong relationship building skills, both internally and externally Ability to use good judgment, act and make decisions with integrity Desire and passion for continuous learning, improvement, and innovation Ability to effectively collaborate and work as part of a team Ability to work in a fast-paced and ever-evolving environment where priorities can change quickly Weekly/Monthly shift rotation may be applied according to department needs Proficiency in working with technology, including Microsoft applications, Google drive, Gmail, Slack, MT4, MT5Fluency in English and Arabic is a must Ability to live the Pepperstone values Committed to ongoing learning and development<br>Why you will enjoy working with us:Competitive salary structure including company bonus scheme Annual remuneration review Employee referral bonuses for referring top talent to the company Genuinely collaborative and friendly culture Flexible and hybrid working Remote working option - work from anywhere for up to 4 weeks per year Ongoing personal development & learning opportunities 3 paid volunteering days per year & Workplace Giving Program Enhanced Sick leave policy 20 days of paid vacation within the first year of employment, increasing to 25 days after one year Employee monthly & quarterly recognition programs for outstanding performance and achievements Regular events and celebrations Comprehensive medical insurance & opportunity to join the Dental scheme <br>More about Pepperstone We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/We understand it's important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review. Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background."We are a 2025 Circle Back Initiative Employer - we respond to every applicant". We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible. Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><u>Description of the job</u></b></p><br><br><p><span>The Volunteer for International Experience (VIE) is a unique international program sponsored by the French</span></p><br><br><p><span>Ministries of Europe and Foreign Affairs, the Ministry of Economy and Finance and the Ministry of Ecological Transition and Territorial Cohesion, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function.</span></p><br><br><br><p><span>The VIE is a specific contract, under Business France’s eligibility criteria.</span></p><br><br><br><p><span>VIE Main Requirements:</span></p><br><br><ul><li><p><span>European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old (a V.I.E mission can begin no later than the day of the twenty-ninth birthday)</span></p><br><br></li><li><p><span>Have fulfilled military obligations for their country, if any</span></p><br><br></li><li><p><span>Must be registered on the Mon Volontariat International website before the age of 28</span></p><br><br></li></ul><br><p><span>For more information: https://mon-vie-via.businessfrance.fr/ (in English, German, Italian and Spanish)</span></p><br><br><p><span>The contract duration of this VIE is 24 months.</span></p><br><br><br><p><span>A VIE for a Business Development Analyst has arisen within Airbus (Commercial Aircraft). You will join the Customer Services South Asia Business Development team.</span></p><br><br><br><p><span>A VIE for a Strategic Incubation Officer has arisen within Airbus (Commercial Aircraft). You will join the Customer Services Africa Middle-East (AME) Business Development team.</span></p><br><br><br><p><span>In the context of strategic planning in Airbus customer services, incubation is a phase where a high-potential idea/concept is isolated and nurtured within a protected environment to allow it to mature into a development-ready technology/business.</span></p><br><br><br><p><span>Unlike the standard execution phase, incubation in strategic planning focuses on validation of assumptions and organizational fit. It is the bridge between Formulation (planning) and Operationalization (doing).</span></p><br><br><br><p><span>Without incubation, innovation remains grounded in academic papers. Incubation provides the "flight hours" needed to turn a risky idea into a reliable standard for potential future developments.</span></p><br><br><br><p><span>The job holder will be responsible for supporting the Customer Services Strategic incubation worldwide follow up and development strategic Incubation network in Africa Middle East region.</span></p><br><br><br><p><b><u>Tasks &amp; accountabilities</u></b></p><br><br><p><span>The jobholder will support the Customer Services Strategic Incubation Leader in:</span></p><br><br><ul><li><p><span>Supporting the Customer Services Strategic incubation worldwide follow up:</span></p><br><br><ul><li><p><span>Incubation governance definition and implementation</span></p><br><br></li><li><p><span>Incubation project followup</span></p><br><br></li><li><p><span>The identification of relevant incubation opportunities worldwide in consistency with Airbus strategy and code of conduct</span></p><br><br></li><li><p><span>The establishment of the necessary project organization and governance;</span></p><br><br></li><li><p><span>Elaboration of project deliverables;</span></p><br><br></li><li><p><span>Support the preparation of the contractual set-up (In relation with legal and procurement departments)</span></p><br><br></li></ul></li><li><p><span>Prospecting in Africa Middle East region for potential startup/partnership for incubation purpose</span></p><br><br></li></ul><br><p><span>This role may involve limited travel for business and as such you must be able to travel accordingly.</span></p><br><br><br><p><b><u>Required skills</u></b></p><br><br><ul><li><p><span>Engineering degree (preferable specialization in aeronautics) or business management degree.</span></p><br><br></li><li><p><span>Desired skills:</span></p><br><br><ul><li><p><span>Project management&nbsp;</span></p><br><br></li><li><p><span>Writing and communication</span></p><br><br></li><li><p><span>Data analysis&nbsp;</span></p><br><br></li><li><p><span>Problem solving</span></p><br><br></li><li><p><span>Stakeholder management</span></p><br><br></li><li><p><span>Fully fluent in English&nbsp;</span></p><br><br></li></ul></li><li><p><span>The following experiences and know-how would be a significant advantage:</span></p><br><br><ul><li><p><span>Experience in innovation and business development&nbsp;</span></p><br><br></li><li><p><span>Previous experience in the aviation business</span></p><br><br></li><li><p><span>Experience working on/drafting contracts</span></p><br><br></li><li><p><span>Airbus Customer Services organization knowledge</span></p><br><br></li></ul></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Africa and Middle East FZE<br><p><b>Employment Type:</b></p><br><br>VIE, VISC<p>-------</p><br><br><br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Job Family:</b></p><br><br>Customer Account and Service Management &lt;JF-CS-CA&gt;<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br> </div>

???????? We're Hiring: Diversity & Inclusion Manager???? Location: United Arab Emirates (UAE) ???? Employment Type: Full-Time ???? Level: Mid-Level to Senior Management???? About UsWe are committed to building a workplace where employees are treated with respect, fairness, dignity, and equal opportunity. Our people strategy focuses on creating an inclusive culture where individuals from different backgrounds, experiences, perspectives, and abilities can contribute meaningfully and develop their careers. We value inclusion, fairness, belonging, accessibility, equal opportunity, cultural awareness, and respect.???? The Role We are seeking an experienced Diversity & Inclusion Manager to develop and implement initiatives that strengthen diversity, equity, inclusion, belonging, accessibility, and equal-opportunity practices across the organization. The successful candidate will partner with HR, leadership, recruitment, learning and development, employee relations, communications, and business teams to embed inclusive practices throughout the employee lifecycle. This role is ideal for professionals with experience in Diversity & Inclusion (D&I), Diversity, Equity & Inclusion (DEI), HR, organizational development, employee engagement, talent management, culture, or people strategy.???? What You'll DoDevelop and implement the organization's diversity and inclusion strategy Align D&I initiatives with corporate values, people strategy, business objectives, and applicable UAE requirements Conduct organizational assessments to identify opportunities to strengthen inclusion and belonging Develop annual D&I plans, priorities, programs, and measurable objectives Establish D&I governance frameworks, policies, guidelines, and standards Partner with senior leadership to embed inclusion into business and people decisions Provide leaders with practical guidance on inclusive leadership and workplace practices Develop leadership programs focused on inclusive management, psychological safety, cultural awareness, and respectful workplaces Integrate inclusive principles into recruitment, onboarding, development, promotion, succession planning, and retention Work with Talent Acquisition teams to identify opportunities to improve inclusive recruitment practices Review job descriptions, candidate processes, interview practices, and selection criteria for potential barriers Support development of diverse talent pipelines in partnership with recruitment and workforce-planning teams Partner with Learning & Development to create D&I training and awareness programs Develop workshops covering topics such as unconscious bias, inclusive leadership, cultural intelligence, respectful communication, accessibility, and belonging Build awareness of inclusive workplace behaviors across all levels of the organization Establish employee-resource, affinity, or inclusion networks where appropriate Support employee communities and internal networks with governance, resources, and leadership sponsorship Develop initiatives that strengthen employee belonging and engagement Work with HR and employee-relations teams to promote fair and consistent workplace practices Support the development of policies addressing harassment, discrimination, bullying, retaliation, and inappropriate workplace behavior Ensure D&I programs are implemented consistently and sensitively Partner with Legal and HR to ensure initiatives align with applicable UAE employment and regulatory requirements Promote accessibility and reasonable workplace accommodations in collaboration with HR, Facilities, and relevant specialists Identify workplace barriers affecting employees with disabilities or accessibility needs Support inclusive workplace design and accessibility improvements Review employee policies and practices through an inclusion lens Analyze employee engagement and experience data to identify potential disparities or inclusion gaps Develop D&I dashboards and management reports using appropriate workforce data Establish KPIs covering representation, recruitment, promotion, retention, engagement, leadership participation, accessibility, and inclusion Monitor progress against D&I objectives and recommend corrective actions Conduct employee listening exercises, surveys, focus groups, and interviews Use employee feedback to identify cultural and inclusion priorities Develop action plans in response to employee feedback Partner with internal communications teams to promote D&I initiatives and organizational values Develop internal campaigns, communications, events, and educational content Support awareness activities around relevant cultural and inclusion themes Ensure communications are culturally appropriate, respectful, and aligned with organizational values Develop partnerships with universities, professional associations, community organizations, and external diversity networks where appropriate Participate in relevant industry forums and benchmarking initiatives Monitor global and regional D&I trends, research, legislation, and emerging workplace practices Benchmark organizational practices against relevant industry standards and peer organizations Develop business cases for D&I initiatives and investment Measure the effectiveness and business impact of D&I programs Track participation, engagement, outcomes, and return on investment Manage external consultants, training providers, research organizations, and D&I partners Manage D&I budgets and ensure responsible use of resources Provide regular updates, reports, and recommendations to executive leadership Support ESG and sustainability reporting where workforce diversity and inclusion metrics are relevant Collaborate with HR, ESG, Corporate Affairs, Communications, Legal, Risk, and leadership teams Maintain appropriate confidentiality when handling sensitive employee and organizational information Lead and mentor D&I specialists, program managers, or related HR professionals Build organizational capability for sustained inclusion rather than relying solely on individual programs Drive continuous improvement in workplace culture, inclusion, accessibility, and employee experience✅ What We're Looking For Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, Social Sciences, or a related discipline5–10+ years of experience in D&I/DEI, HR, organizational development, employee engagement, talent management, culture, or people strategy Proven experience designing and implementing diversity and inclusion programs Strong understanding of inclusive leadership, employee engagement, talent management, and organizational culture Experience working with senior leaders and cross-functional stakeholders Strong analytical skills and experience using workforce data to identify trends and opportunities Excellent communication, facilitation, presentation, and stakeholder-management skills Strong understanding of the UAE multicultural workplace environment is highly desirable???? Preferred Qualifications Master's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, or a related field Professional certifications in Diversity & Inclusion, HR, Organizational Development, People Analytics, or related areas Experience with recognized D&I frameworks and inclusion maturity assessments Knowledge of inclusive recruitment, accessibility, employee-resource groups, inclusive leadership, and cultural intelligence Experience using HR analytics and employee-engagement platforms Strong understanding of UAE employment and workplace requirements Experience developing D&I metrics, dashboards, and executive reporting Experience working in multinational or highly multicultural organizations Previous experience across the UAE and GCC is highly desirable Experience in technology, financial services, healthcare, aviation, hospitality, consulting, government, or large multinational organizations is an advantage Fluency in English is required; Arabic is an advantage???? What We Offer Full-time position based in the United Arab Emirates ????????Competitive salary and performance-based incentives Opportunity to influence organizational culture and employee experience Direct exposure to senior leadership and strategic people initiatives Participation in talent, culture, accessibility, and employee-engagement programs Professional development and people-strategy leadership opportunities Inclusive, multicultural, and collaborative working environment Leadership and career development opportunities Comprehensive benefits package

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Provide ongoing support to in-house functions regarding regulations, documentation, manuals, formats, software, and systems related to technical publications. Serve as a liaison between external regulatory bodies and vendors and the Engineering &amp; Operations Department to update, maintain, and communicate essential publications that ensure compliance of the Air Arabia fleet with the CAMO program and support the Operations teams in their daily activities.</p><br><br><b>Key Result Responsibilities</b> <br><p>• Maintains and updates all onboard documents, certificates, and forms to ensure compliance and currency.<br>• Keeps the Aircraft Certificate folder current and regularly update the Master Document List and Aircraft Certificate List.<br>• Publishes and maintains updated records of technical documents for outstations through respective units, obtaining acknowledgment from relevant parties.<br>• Conducts periodic aircraft visits to review onboard documents and ensure they meet required standards.<br>• Performs quarterly checks for all hubs to verify the accuracy and completeness of documentation.<br>• Address JL/IQSMS remarks regarding discrepancies in onboard flight operation documentation and coordinate necessary corrections.<br>• Collaborates with base flight operations coordinators to resolve issues related to missing documents or required additional support.<br>• Regularly revise stock copies and archive master copies of documents managed by Technical Publications and Operations Documentation.<br>• Formally withdraw obsolete documents from service according to approved procedures.<br>• Maintains accurate records of the status of aircraft library manuals and onboard documentation.<br>• Manages a Vendor Control Card, conducting quarterly cross-checks with the Manufacturer and/or Vendor Publications Index Manual.<br>• Provides support for other team members as needed to ensure seamless operations.<br>• Performs any other duties as assigned by the Line Manager.&nbsp;</p><br><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor degree Management or equivalent; alternately a higher diploma or certificate in a relating field from a recognized institute combined with needed experience and exposure.</li><li>A degree in Engineering will be treated as an advantage.</li><li>Possesses appropriate knowledge of the legal requirements of the GCAA or a major civil aviation authority</li><li>Compliance, Document Control, Librarian and Quality Assurance trainings are an added value and may be treated as conditional for this role.</li><li>Hands on technology systems &amp; tools; proficient in Microsoft Office, Internet and Web search; Adobe Frame Maker /Illustrator/Adobe/ERP/ EFB is an advantage</li><li>Excellent written and verbal communication skills: reporting, presentations, etc.</li><li>Fluent in English Language.</li></ul><br><b>Work Experience</b> <br><ul><li>3+ years’ experience in a similar capacity in the Aviation industry, handling publications or technical library experience with Airbus A320 aircrafts is preferred.</li><li>Relative understanding of the aircraft planning and maintenance publications and their relation to the airworthiness program.</li><li>A relative exposure on airline and Flight Operations, standard regulations.</li><li>A multi-task oriented performer with high accuracy and great attention to details.</li></ul><br><br> </div>

Job Description<br><br>The purpose of this role is to ensure efficient and controlled functioning of all documentation and filling requirements for the EC&FZ Programme Delivery Team.<br><br>Responsibilities<br><br>Core responsibilities: <br><br>Responsible for all EC&FZ Programme documentation, collating and distributing correspondence in coordination with Document Controller. Arrange travel activity, calendar management, and interaction with both internal and external executives and assistants, as well as consultants, suppliers and partners, to ensure proper delivery of project. Prepare EC&FZ project minutes of meetings, as directed by line manager or Programme Delivery management staff. Handle project document trackers and ensure timely submission of documents (letters, change notices, deliverables, contracts), request actions from responsible staff to avoid delays if necessary. Process material entry and exit permits and gate passes for approval.<br><br>People Management Responsibilities:<br><br> N/A <br><br>Strategic Responsibilities:<br><br> N/A <br><br>Qualifications<br><br>Educational and Technical Qualifications:<br><br> Bachelor's degree in Business Administration or a related field. Master's degree is a plus Certification for MS Office (Excel, Power Point, Teams, Word, Outlook, Visio, etc.) is highly required <br><br>Language Skills:<br><br>Excellent English. Arabic is an added advantage<br><br>Years of Experience:<br><br>A minimum of 0-1 years of experience in a similar role<br><br>Nature of Experience:<br><br> Detail-oriented and organized, with the ability to maintain accurate records and documentation. Experience with presenting information to groups and managing projects. Excellent computer skills including MS Office

Job Description<br><br>What You’ll Be Doing<br><br>Customer Service & Operations<br><br> Deliver excellent customer service to both external and internal customers, ensuring tasks are completed accurately and within set timelines. Provide guidance, advice, and solutions to customer queries in line with the Staff Code of Conduct. Act as custodian for key deliverables such as debit/credit cards, cheque books, account letters, digital access cards, and related customer documents. Support the smooth daily operation of the branch by performing assigned tasks under the supervision of the Line Manager. <br><br>Compliance & Process Adherence<br><br> Ensure full adherence to bank policies, SOPs, service standards, and regulatory requirements. Maintain awareness of the branch’s Business Continuity Plan (BCM) and take appropriate action during disruptions. <br><br>Digital & Service Efficiency<br><br> Drive digital migration, encouraging customers to adopt digital banking channels. Monitor and coordinate initiatives, supporting streamlined service delivery and contributing to departmental performance. <br><br>Teamwork & Continuous Improvement<br><br> Collaborate with colleagues across functions to achieve shared goals. Identify opportunities to improve processes, enhance knowledge, and strengthen team performance <br><br>What We’re Looking For<br><br>Education: Bachelor Degree in any related field<br><br>Experience: Minimum 3 years experience in a Customer Service role<br><br>Skills<br><br> Analytical Thinking Teamwork & Collaboration Customer Orientation Ability to work with defined policies and procedures Strong commitment to accuracy, compliance, and service excellence Effective communication skills with the ability to advise, support, and collaborate with colleagues and customers Ability to handle structured and routine interactions professionally

We're looking for a Senior Technical Program Manager to take end-to-end ownership of a major cross-functional platform initiative. You'll sit at the center of engineering, product, QA, and operations — driving the plan, owning the risk register, and making sure the right people know the right things at the right time. You'll also mentor junior TPMs and help raise the program management bar across the wider team.<br>What the Role Involves Owning full lifecycle program management for a significant cross-functional initiative, coordinating closely with engineering, product, QA, and operations Keeping project plans, risk logs, velocity tracking, and resourcing visibility current across multiple teams Leading stakeholder communication and status reporting, including milestone assurance up to executive level Planning and sequencing releases across both the Saa S and on-prem/air-gapped tracks, accounting for their different constraints and timelines Running (and steadily improving) sprint reviews, retrospectives, and lessons-learned sessions Spotting delivery risk early, escalating it appropriately, and driving mitigation through to resolution Mentoring 1–3 junior TPMs and helping embed stronger program discipline across the function What We're Looking For<br>Essential6–9 years' experience as a Technical Program Manager, Technical Project Manager, or similar, with solid grounding in the software delivery lifecycle A track record of owning multi-team program delivery in Agile or hybrid environments Strong hands-on experience with tools like Jira, Confluence, Azure Dev Ops, or MS Project for program-level tracking Strong risk management and communication skills, comfortable reporting to executive stakeholders Experience — or genuine comfort — coordinating delivery that spans both cloud Saa S and on-premises/disconnected air-gapped environments<br>Strongly Preferred Experience delivering software in regulated, enterprise, or otherwise mission-critical settings A technical background (software engineering, QA, or similar) that allows you to engage credibly on architecture and technical trade-offs Experience building or improving program management processes and tooling from the ground up A relevant certification — PMP, PMI-ACP, CSM, or CSPO

Chief Human Resources Officer (CHRO) Reports To: Chairman<br>About Legend Holding Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle East and Africa. With a strong focus on sustainability and innovation, the Group operates across automotive, trading, energy, travel & tourism, and mobility services. Rooted in Loyalty, Excellence, and Progress, we lead innovation and technology to seamlessly connect the physical and digital worlds. Our ambition is to become a leader in intelligent, data-driven businesses because Together We Grow. Position Summary The Chief Human Resources Officer (CHRO) is the executive leader responsible for developing and executing the Group's people strategy in alignment with the Chairman's vision and the organization's long-term business objectives. Reporting directly to the Chairman, the CHRO provides strategic leadership across all Human Resources functions while driving organizational capability, leadership effectiveness, workforce productivity, and business transformation. The role is primarily accountable for Talent Acquisition, Workforce Planning, Talent Management, Succession Planning, Performance Management, HR Strategy, and HR Governance, while maintaining executive oversight of all HR operations across the Group. Key Responsibilities HR Strategy & Leadership Develop and execute the Group Human Resources Strategy aligned with business objectives. Act as the strategic HR advisor to the Chairman and Executive Leadership. Lead organizational transformation, culture, and workforce initiatives. Establish HR governance, policies, and best practices across all Group companies. Drive continuous improvement and HR digital transformation. Talent Acquisition & Workforce Planning Develop the Group Talent Acquisition strategy. Lead executive hiring and strategic workforce planning. Build leadership pipelines and succession-ready talent pools. Strengthen employer branding and recruitment excellence. Monitor recruitment effectiveness and workforce planning metrics. Talent Management & Succession Planning Develop integrated Talent Management strategies. Establish succession planning for executive and critical positions. Identify and develop high-potential employees. Create leadership development and career progression frameworks. Drive talent review and succession governance across the Group. Performance Management Lead the Group Performance Management Framework. Develop KPI governance aligned with corporate strategy. Ensure effective performance reviews and accountability across all business units. Support leadership in managing organizational and individual performance. Drive a high-performance culture throughout the organization. Organizational Development Lead organizational design and restructuring initiatives. Develop competency frameworks and role architecture. Drive change management and organizational effectiveness. Improve workforce productivity through organizational interventions. Learning & Leadership Development Develop leadership development and executive capability programs. Establish learning strategies aligned with future business requirements. Promote continuous learning and succession readiness. HR Governance & Policies Develop and maintain Group HR policies, procedures, and governance frameworks. Ensure compliance with applicable labour laws and corporate governance standards. Standardize HR practices across all business entities. Executive Oversight of HR Operations The CHRO maintains executive accountability for all Human Resources functions, including:Recruitment Employee Relations Compensation & Benefits Payroll Governance HR Operations HR Information Systems Employee Engagement Rewards & Recognition HR Compliance Industrial Relations (where applicable) HR Administration While functional responsibilities may be delegated, the CHRO remains accountable for the overall effectiveness, governance, and performance of the Human Resources function. Leadership Responsibilities Lead the Group Human Resources function. Develop HR leadership capability across all business units. Build a high-performing HR organization. Establish HR KPIs and governance standards. Partner with Executive Leadership to achieve business objectives. Foster a culture of accountability, innovation, collaboration, and continuous improvement. Qualifications Bachelor's Degree in Human Resources, Business Administration, Organizational Development, Psychology, or related discipline. Master's Degree or MBA preferred. Professional certifications such as CIPD Level 7, SHRM-SCP, SPHR, HRCI, or equivalent are highly desirable. Experience18+ years of progressive Human Resources leadership experience. Minimum 8 years in a senior executive HR leadership role. Experience leading HR within diversified groups, conglomerates, or multinational organizations. Demonstrated success in HR transformation, organizational development, talent management, executive recruitment, succession planning, and performance management.<br>Key Competencies Strategic: HR Strategy · Workforce Planning · Talent Acquisition · Talent Management · Succession Planning · Organizational Development · Performance Management · HR Governance Leadership: Leadership Development · Change Management · HR Analytics · Executive Leadership · Strategic Thinking · Business Acumen · Decision Making · Stakeholder Management · Coaching & Mentoring · Organizational Influence · Innovation · Results Orientation Key Performance Indicators Workforce Planning Accuracy Executive & Critical Position Fill Rate Time-to-Fill Leadership Succession Coverage Internal Promotion Ratio High-Potential Retention Performance Review Completion Organizational Productivity Employee Engagement Voluntary Attrition Leadership Capability Index HR Compliance Policy Implementation Effectiveness Organizational Capability Improvement Authority The Chief Human Resources Officer is empowered to establish Human Resources strategies, policies, governance frameworks, organizational structures, talent management initiatives, workforce planning, succession planning, performance management systems, and leadership development programs across the Group. The CHRO serves as the principal Human Resources advisor to the Chairman and Executive Leadership and is accountable for the overall effectiveness, governance, and strategic direction of the Human Resources function across all Group companies.

Role Description An Executive Protection Officer is responsible for providing discreet, professional security and close-protection services to executives, corporate leaders, high-profile individuals, visiting dignitaries, and other designated principals. The role focuses on identifying security risks, maintaining situational awareness, coordinating protective arrangements, and supporting the safe movement and activities of protected individuals. Key responsibilities include conducting security and threat assessments for principals, residences, offices, meeting venues, hotels, events, and travel destinations; developing and implementing executive protection plans, security protocols, emergency procedures, and contingency arrangements; conducting advance security assessments of venues, routes, entrances, exits, parking facilities, accommodation, and meeting locations; monitoring the surrounding environment and identifying suspicious behavior, unauthorized access, potential threats, and security vulnerabilities; providing close protection during business meetings, corporate events, public appearances, travel, conferences, social engagements, and other activities; coordinating secure transportation, route planning, arrival and departure procedures, vehicle positioning, and movement schedules; maintaining discreet communication with protection teams, drivers, corporate security personnel, venue management, law enforcement, and other relevant stakeholders; managing access-control procedures and verifying authorized personnel where required; responding appropriately to security incidents, emergencies, medical situations, evacuations, accidents, and unexpected changes in threat conditions; supporting emergency evacuation, relocation, and continuity procedures; maintaining detailed security logs, incident reports, threat assessments, advance reports, and daily activity records; protecting confidential information relating to executives, schedules, travel plans, residences, business activities, family members, and security arrangements; coordinating domestic and international travel-security requirements; monitoring changes in local, regional, and international security conditions that may affect the principal; maintaining and inspecting assigned communication equipment, protective equipment, emergency supplies, navigation systems, and other security resources; collaborating with corporate security departments, intelligence teams, event-security personnel, residential-security teams, and external security providers; supporting residential and workplace security assessments and improvements; participating in security briefings, emergency exercises, first-aid training, physical fitness activities, and professional development programs; using GPS, secure communications, CCTV, access-control systems, digital security platforms, threat-monitoring tools, artificial intelligence, and security analytics to enhance situational awareness and operational planning; reviewing security incidents and identifying opportunities to improve protective procedures and risk-management practices; and maintaining a professional, discreet, respectful, and service-oriented approach at all times. The Executive Protection Officer is expected to combine security awareness with professionalism, discretion, communication, physical readiness, and sound judgment. Success in this role requires the ability to remain calm under pressure, protect confidential information, anticipate potential risks, and provide effective security while minimizing disruption to the principal's normal activities. Qualifications Diploma, bachelor's degree, or relevant professional training in Security Management, Criminal Justice, Emergency Management, Military Studies, or a related discipline is advantageous. Recognized executive protection, close protection, personal security, or protective security training is beneficial. Strong understanding of threat assessment, risk management, executive protection, situational awareness, access control, and security planning. Excellent observation, communication, decision-making, and problem-solving skills. Strong physical fitness, alertness, stamina, coordination, and ability to operate effectively in demanding environments. Ability to remain calm, professional, and focused during emergencies or rapidly changing situations. Knowledge of first aid, CPR, emergency response, evacuation procedures, and basic medical assistance is advantageous. Familiarity with secure communications, GPS/navigation systems, CCTV, access-control systems, emergency equipment, and security monitoring technologies. Knowledge of digital threat monitoring, security analytics, artificial intelligence, GPS tracking, risk-assessment platforms, and modern protective-security technology is advantageous. Strong understanding of confidentiality, privacy, professional ethics, and responsible handling of sensitive information. Ability to coordinate effectively with corporate security teams, drivers, law enforcement, venue personnel, event organizers, household staff, and external security providers. Strong organizational skills with the ability to manage advance work, security schedules, travel plans, reports, briefings, and operational documentation. Valid driver's license and protective or defensive-driving training are advantageous where transportation duties are required. Recognized close-protection, executive-protection, first-aid, emergency-response, or security certifications are considered advantageous. Knowledge of travel security, residential security, event security, corporate security, and international risk environments is beneficial. High level of integrity, discretion, discipline, reliability, professionalism, and personal responsibility. Strong commitment to continuous training and staying informed about security threats, protective technology, travel security, emergency preparedness, risk-management practices, and modern executive protection methods.

Role Description The Senior Program Manager is a part-time, hybrid role based in Abu Dhabi, with flexibility to work from home for part of the week. This role leads the planning, execution, and oversight of complex pharmaceutical programs, ensuring alignment with strategic business objectives and regulatory requirements. Daily responsibilities include defining program scope and milestones, managing timelines and budgets, coordinating cross-functional project teams, and monitoring risk, quality, and compliance. The Senior Program Manager will collaborate with R&D, regulatory affairs, manufacturing, quality, and commercial teams to ensure successful product lifecycle management and market delivery. The role also involves preparing program reports and presentations for senior leadership, driving continuous improvement initiatives, and supporting stakeholder communication across internal and external partners. Qualifications Demonstrated expertise in program and project management within the pharmaceutical, biotech, or healthcare sector, including leading cross-functional initiatives and managing multiple workstreams. Strong skills in strategic planning, portfolio prioritization, and resource allocation, with the ability to align program objectives to organizational goals. Solid understanding of pharmaceutical product development, manufacturing processes, quality systems, and regulatory frameworks (e.g., c GMP, GLP, and relevant regional regulations). Excellent communication, stakeholder management, and collaboration skills, with the ability to influence without direct authority and work effectively in hybrid and multicultural environments. Advanced analytical, problem-solving, and risk management capabilities, including experience with data-driven decision-making and continuous improvement methodologies. Bachelor’s degree in Pharmacy, Life Sciences, Engineering, Business, or a related field; a master’s degree (e.g., MBA, MSc, MPH) or PMP/Prince2 certification is preferred. Proven ability to work independently, manage part-time schedules effectively, and adapt to changing priorities and program needs. Familiarity with digital tools for project tracking, collaboration, and reporting (e.g., MS Project, Jira, Asana, or similar platforms). Experience working with geographically dispersed teams and external partners

Role Description The Senior Program Manager is a part-time, hybrid role based in Abu Dhabi, with flexibility to work from home for part of the week. This role leads the planning, execution, and oversight of complex pharmaceutical programs, ensuring alignment with strategic business objectives and regulatory requirements. Daily responsibilities include defining program scope and milestones, managing timelines and budgets, coordinating cross-functional project teams, and monitoring risk, quality, and compliance. The Senior Program Manager will collaborate with R&D, regulatory affairs, manufacturing, quality, and commercial teams to ensure successful product lifecycle management and market delivery. The role also involves preparing program reports and presentations for senior leadership, driving continuous improvement initiatives, and supporting stakeholder communication across internal and external partners. Qualifications Demonstrated expertise in program and project management within the pharmaceutical, biotech, or healthcare sector, including leading cross-functional initiatives and managing multiple workstreams. Strong skills in strategic planning, portfolio prioritization, and resource allocation, with the ability to align program objectives to organizational goals. Solid understanding of pharmaceutical product development, manufacturing processes, quality systems, and regulatory frameworks (e.g., c GMP, GLP, and relevant regional regulations). Excellent communication, stakeholder management, and collaboration skills, with the ability to influence without direct authority and work effectively in hybrid and multicultural environments. Advanced analytical, problem-solving, and risk management capabilities, including experience with data-driven decision-making and continuous improvement methodologies. Bachelor’s degree in Pharmacy, Life Sciences, Engineering, Business, or a related field; a master’s degree (e.g., MBA, MSc, MPH) or PMP/Prince2 certification is preferred. Proven ability to work independently, manage part-time schedules effectively, and adapt to changing priorities and program needs. Familiarity with digital tools for project tracking, collaboration, and reporting (e.g., MS Project, Jira, Asana, or similar platforms). Experience working with geographically dispersed teams and external partners

Role Description The Senior Program Manager is a part-time, hybrid role based in Abu Dhabi, with flexibility to work from home for part of the week. This role leads the planning, execution, and oversight of complex pharmaceutical programs, ensuring alignment with strategic business objectives and regulatory requirements. Daily responsibilities include defining program scope and milestones, managing timelines and budgets, coordinating cross-functional project teams, and monitoring risk, quality, and compliance. The Senior Program Manager will collaborate with R&D, regulatory affairs, manufacturing, quality, and commercial teams to ensure successful product lifecycle management and market delivery. The role also involves preparing program reports and presentations for senior leadership, driving continuous improvement initiatives, and supporting stakeholder communication across internal and external partners. Qualifications Demonstrated expertise in program and project management within the pharmaceutical, biotech, or healthcare sector, including leading cross-functional initiatives and managing multiple workstreams. Strong skills in strategic planning, portfolio prioritization, and resource allocation, with the ability to align program objectives to organizational goals. Solid understanding of pharmaceutical product development, manufacturing processes, quality systems, and regulatory frameworks (e.g., c GMP, GLP, and relevant regional regulations). Excellent communication, stakeholder management, and collaboration skills, with the ability to influence without direct authority and work effectively in hybrid and multicultural environments. Advanced analytical, problem-solving, and risk management capabilities, including experience with data-driven decision-making and continuous improvement methodologies. Bachelor’s degree in Pharmacy, Life Sciences, Engineering, Business, or a related field; a master’s degree (e.g., MBA, MSc, MPH) or PMP/Prince2 certification is preferred. Proven ability to work independently, manage part-time schedules effectively, and adapt to changing priorities and program needs. Familiarity with digital tools for project tracking, collaboration, and reporting (e.g., MS Project, Jira, Asana, or similar platforms). Experience working with geographically dispersed teams and external partners

Key Accountabilities<br><br>Self-Management Responsibilities<br><br> Agrees with line manager and define performance goals at the start of the year and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps professional developments, new techniques and current issues through continued education and professional growth. Be updated on bank policies and procedures, central bank regulations and recent developments. Offering timely resolution and satisfactory customer experience.<br><br>Job Context<br><br>Core Responsibilities<br><br> Coordinating with law firm to for new cases assigned for ADGM court and other cases’ types (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers. Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution…etc.). Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases. Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents. Attending expert meetings and whenever required and reviewing commentaries and memos. Ensuring updating the system and legal flags of all allocated cases. handling assigned cases against the bank and extending support whenever required. Ensuring original files retrieval and returns as per process and policy. Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution. Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable. Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training<br><br>Minimum Qualification<br><br> Bachelor’s degree.<br><br>Minimum Experience<br><br>Minimum 3 years of relevant experience in the banking sector

???? We’re Hiring: Technical Program Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a technology-driven organization dedicated to delivering innovative products, scalable solutions, and impactful digital initiatives. Our teams collaborate across engineering, product, operations, and business functions to execute complex programs that drive growth, efficiency, and customer success.???? The Role We are seeking an experienced Technical Program Manager to lead cross-functional technology programs, coordinate strategic initiatives, and ensure successful delivery of technical projects. The ideal candidate will manage program roadmaps, align stakeholders, mitigate risks, and drive execution across multiple teams while balancing technical and business priorities.???? Key Responsibilities• Lead and manage complex technical programs from planning through execution and delivery• Develop program roadmaps, project plans, timelines, budgets, and resource allocation strategies• Coordinate cross-functional teams including engineering, product management, operations, quality assurance, and business stakeholders• Define program objectives, success metrics, milestones, and deliverables• Monitor program progress, dependencies, risks, and issues, implementing mitigation plans as needed• Facilitate communication between technical and non-technical stakeholders to ensure alignment• Drive process improvements and establish best practices for program management and delivery• Support product launches, system implementations, and technology transformation initiatives• Track and report on program performance, KPIs, and executive-level updates• Ensure projects are delivered on time, within scope, and aligned with business goals✅ Requirements• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field preferred• 5+ years of experience in technical program management, project management, software development, engineering operations, or related roles• 2+ years of experience leading large-scale technical programs or cross-functional technology initiatives preferred• Strong understanding of software development lifecycles (SDLC), Agile, Scrum, Kanban, and project management methodologies• Experience managing technical projects involving cloud platforms, enterprise systems, digital transformation, or software products• Proficiency with project management tools such as Jira, Confluence, Asana, Microsoft Project, or similar platforms• Strong analytical, problem-solving, and strategic planning abilities• Excellent communication, leadership, and stakeholder management skills• PMP, PgMP, Agile, Scrum, or related certifications are advantageous• Ability to work independently in a remote environment???? What We Offer• Fully remote work opportunity within the United Arab Emirates• Competitive compensation package• Professional development and certification support opportunities• Exposure to large-scale technology programs and digital transformation initiatives• Flexible and collaborative work environment• Supportive culture focused on innovation, collaboration, and continuous improvement• Opportunity to influence technology strategy and program execution

???? We’re Hiring: Technical Program Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a technology-driven organization dedicated to delivering innovative products, scalable solutions, and impactful digital initiatives. Our teams collaborate across engineering, product, operations, and business functions to execute complex programs that drive growth, efficiency, and customer success.???? The Role We are seeking an experienced Technical Program Manager to lead cross-functional technology programs, coordinate strategic initiatives, and ensure successful delivery of technical projects. The ideal candidate will manage program roadmaps, align stakeholders, mitigate risks, and drive execution across multiple teams while balancing technical and business priorities.???? Key Responsibilities• Lead and manage complex technical programs from planning through execution and delivery• Develop program roadmaps, project plans, timelines, budgets, and resource allocation strategies• Coordinate cross-functional teams including engineering, product management, operations, quality assurance, and business stakeholders• Define program objectives, success metrics, milestones, and deliverables• Monitor program progress, dependencies, risks, and issues, implementing mitigation plans as needed• Facilitate communication between technical and non-technical stakeholders to ensure alignment• Drive process improvements and establish best practices for program management and delivery• Support product launches, system implementations, and technology transformation initiatives• Track and report on program performance, KPIs, and executive-level updates• Ensure projects are delivered on time, within scope, and aligned with business goals✅ Requirements• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field preferred• 5+ years of experience in technical program management, project management, software development, engineering operations, or related roles• 2+ years of experience leading large-scale technical programs or cross-functional technology initiatives preferred• Strong understanding of software development lifecycles (SDLC), Agile, Scrum, Kanban, and project management methodologies• Experience managing technical projects involving cloud platforms, enterprise systems, digital transformation, or software products• Proficiency with project management tools such as Jira, Confluence, Asana, Microsoft Project, or similar platforms• Strong analytical, problem-solving, and strategic planning abilities• Excellent communication, leadership, and stakeholder management skills• PMP, PgMP, Agile, Scrum, or related certifications are advantageous• Ability to work independently in a remote environment???? What We Offer• Fully remote work opportunity within the United Arab Emirates• Competitive compensation package• Professional development and certification support opportunities• Exposure to large-scale technology programs and digital transformation initiatives• Flexible and collaborative work environment• Supportive culture focused on innovation, collaboration, and continuous improvement• Opportunity to influence technology strategy and program execution

???? We’re Hiring: Technical Program Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a technology-driven organization dedicated to delivering innovative products, scalable solutions, and impactful digital initiatives. Our teams collaborate across engineering, product, operations, and business functions to execute complex programs that drive growth, efficiency, and customer success.???? The Role We are seeking an experienced Technical Program Manager to lead cross-functional technology programs, coordinate strategic initiatives, and ensure successful delivery of technical projects. The ideal candidate will manage program roadmaps, align stakeholders, mitigate risks, and drive execution across multiple teams while balancing technical and business priorities.???? Key Responsibilities• Lead and manage complex technical programs from planning through execution and delivery• Develop program roadmaps, project plans, timelines, budgets, and resource allocation strategies• Coordinate cross-functional teams including engineering, product management, operations, quality assurance, and business stakeholders• Define program objectives, success metrics, milestones, and deliverables• Monitor program progress, dependencies, risks, and issues, implementing mitigation plans as needed• Facilitate communication between technical and non-technical stakeholders to ensure alignment• Drive process improvements and establish best practices for program management and delivery• Support product launches, system implementations, and technology transformation initiatives• Track and report on program performance, KPIs, and executive-level updates• Ensure projects are delivered on time, within scope, and aligned with business goals✅ Requirements• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field preferred• 5+ years of experience in technical program management, project management, software development, engineering operations, or related roles• 2+ years of experience leading large-scale technical programs or cross-functional technology initiatives preferred• Strong understanding of software development lifecycles (SDLC), Agile, Scrum, Kanban, and project management methodologies• Experience managing technical projects involving cloud platforms, enterprise systems, digital transformation, or software products• Proficiency with project management tools such as Jira, Confluence, Asana, Microsoft Project, or similar platforms• Strong analytical, problem-solving, and strategic planning abilities• Excellent communication, leadership, and stakeholder management skills• PMP, PgMP, Agile, Scrum, or related certifications are advantageous• Ability to work independently in a remote environment???? What We Offer• Fully remote work opportunity within the United Arab Emirates• Competitive compensation package• Professional development and certification support opportunities• Exposure to large-scale technology programs and digital transformation initiatives• Flexible and collaborative work environment• Supportive culture focused on innovation, collaboration, and continuous improvement• Opportunity to influence technology strategy and program execution

About the Hotel:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Living World Trade Centre is a 41-floor luxury serviced apartment tower in the center of Dubai’s business district. Standing on the site of the old-World Trade Centre on Zabeel Road, the striking high-rise comprises 377 serviced residences ranging from one-bedroom duplexes up to four-bedroom double-floor apartments. One of Dubai’s most acclaimed luxuries serviced residences, Jumeirah Living World Trade Centre is the place of first choice for travelers in search of short, medium-term and extended stays that combine home comforts with all the hallmarks of a five-star hotel service. About The Job:An opportunity has arisen for a Housekeeping Administrator to join Housekeeping at Jumeirah Living World Trade Centre. The main duties and responsibilities of this role:Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood. Control department forms and records according to the Jumeirah standards for Document Control. Assists in all inventories, which are conducted on a monthly or quarterly basis. Allocates room to housekeeping attendants according to the system implemented in the hotel. Assists Department Coordinator / Housekeeping Manager or designate in any special projects. About you:The ideal candidate for this position will have the following experience and qualifications:Minimum of 2 years of full-time experience in housekeeping administration, hospitality operations, or a similar administrative role within a hotel, serviced residence, or hospitality environment. Understanding of housekeeping procedures, inventory control, linen management, and departmental standards within the hospitality industry. Ability to liaise effectively with internal departments, suppliers, and team members while providing administrative support to Housekeeping Management. Ability to maintain accurate records, prepare reports, monitor key departmental data, and ensure document accuracy and confidentiality. Ability to identify issues, recommend solutions, and meet deadlines while supporting daily operational requirements. About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, incentive programs, assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry. Benefits include:Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual leave and flight from your home country Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced nonprofit program managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for nonprofit program managers with 4+ years in nonprofit program management, philanthropy, or community-based organizations to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: grant proposal narratives, donor impact reports, program logic models, board briefing decks, community needs assessments, and donor stewardship plans.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years in nonprofit program management, philanthropy, or community-based organizational work Direct experience authoring grant proposal narratives, donor impact reports, or program logic models for funders and boards Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years in nonprofit program management, philanthropy, or community-based organizational work Direct experience authoring grant proposal narratives, donor impact reports, or program logic models for funders and boards Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail