Quality Control Manager Jobs in UAE

- Approvals from WRM, declines & amendments<br>- Timely completion of NTB CPs as and when assigned<br>- Timely completion of renewals (T-30 days)<br>- Initiating renewal information request 60 days prior to expiry date and ensuring information is obtained before 30 days or escalated to next level.<br>- MRS to be updated immediately on receipt of audited financials or triggering of any DRI event<br>- CP quality – Manager & CRM Feedback<br>- Ensure all client queries and transactions referred are handled promptly and efficiently.<br>- Active portfolio management and analytics<br>- CP expiry report (No expiry beyond 30 days, no expired CPs without extension / justifications)<br>- Monitoring of Overdue / Excesses, Account irregularity reports<br>- MER expiry (No Primary & Secondary beyond 30 days)<br>- Covenants (No o/s covenants beyond 60 days)<br>- CBRB / Cheque returns (Review & Action taken)<br>- Management of Early Alert Process<br>- Any exceptions to be timely escalated/highlighted to all relevant stakeholders.<br>- Timely completion of quarterly RCSA report through coverage of 100% of identified risks.<br>- No adverse audit comments for the area of operation<br>- Transaction monitoring (Review as per process of DTR and other monitoring mechanism)<br>- Ensure all EDD/compliance queries are actioned promptly and in line with bank’s policy<br>- Recommend process improvement<br>- Register, Track and resolve complaints<br>- Timely completion of special tasks/projects assigned by the unit from time-to-time basis<br>- Migrating all customers to online channels (active users)<br>- Cross sell of various products<br>- Feedback from line manager / Customer/CRM

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><ul><li>Identify and generate new business opportunities in the UAE market.</li><li>Sell software development services, ERP solutions, mobile applications, SaaS products, and technology consulting services.</li><li>Conduct client meetings, presentations, and product/service demonstrations.</li><li>Build and maintain long-term relationships with corporate clients and decision-makers.</li><li>Understand client requirements and coordinate with the technical team for solution proposals.</li><li>Prepare commercial proposals, quotations, and negotiate contracts.</li><li>Manage the complete sales cycle from lead generation to deal closure.</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain CRM records and sales pipeline updates.</li><li>Stay updated with market trends, competitor activities, and emerging technologies.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills &amp; Qualifications</p><ul><li>Bachelor’s degree in Business, Marketing, IT, or related field.</li><li>2–5 years of experience in B2B sales, preferably in software development or IT consulting.</li><li>Strong understanding of software services, ERP systems, SaaS, web/mobile applications, or digital transformation solutions.</li><li>Excellent communication and presentation skills.</li><li>Strong negotiation and relationship-building abilities.</li><li>Experience working in the UAE market is preferred.</li><li>Ability to work independently and achieve targets.</li><li>Familiarity with CRM tools and sales reporting.</li></ul><p>Preferred Experience</p><ul><li>Experience in selling:</li><li>Custom software development</li><li>ERP solutions (Odoo preferred)</li><li>Mobile app development</li><li>AI automation solutions</li><li>Cloud and digital transformation services</li><li>Technology consulting services</li></ul><p>Compensation &amp; Benefits</p><ul><li>Competitive fixed salary</li><li>Attractive sales incentives and commissions</li><li>Performance-based bonuses</li><li>Career growth opportunities</li><li>UAE employment benefits as per the labor law</li></ul><p>Ideal Candidate Profile</p><p>We are looking for a confident, proactive, and highly motivated sales professional who understands the technology industry and can effectively communicate business value to clients.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The Assistant Relationship Manager (ARM) plays a crucial role in directly supporting the&nbsp;Coverage Bankers in originating new business opportunities within Corporate and Investment Banking. This role involves a joint accountability for client revenue and profitability, working collaboratively to build and maintain strong client relationships. The ARM is involved in a range of activities including client research, preparation of client pitches, and detailed analysis, ensuring that every engagement maximises value for both the client and the bank.</p><br><br><b>Key Responsibilities</b> <br><ul> <li>Collaborate closely with Coverage Bankers&nbsp;to support new business origination, involving comprehensive client research, preparing detailed pitch books, and identifying industry trends and opportunities.</li> <li>Analyze client portfolios and market dynamics to inform strategy, including competitor benchmarking and reporting post-origination activities to capture performance and areas for improvement.</li> <li>Ensure adherence to rigorous sales disciplines such as financial planning, pipeline management, call reporting, and preparation of compliant deal approval documentation.</li> <li>Support transactional execution, including negotiation of commercial and risk terms and conditions, managing client escalations professionally and efficiently, facilitating smooth deal drawdowns in conjunction with relevant internal teams.</li> <li>Proactively manage client portfolios by engaging regularly with clients and product partners to optimize limit utilization and identify opportunities to deepen relationships.</li> <li>Provide consistent and high-quality direct sales support to the Senior Banker/Banker across assigned client portfolios, ensuring meticulous preparation for client meetings, including logistical arrangements and comprehensive documentation.</li> <li>Facilitate the coordination of internal stakeholders and product teams to deliver client-centric solutions that align with Standard Chartered’s value proposition and compliance standards.</li> <li>Partner in client meeting execution, contributing to relationship management and supporting the Banker in capturing insights and follow-ups effectively.</li> <li>Leverage internal systems and information technology tools to enhance efficiency and maintain accurate and timely client records, ensuring compliance with internal controls and regulatory requirements.</li> </ul><br><b>Skills and Experience</b> <br><br><ul><li><strong>Risk and Conduct Management:</strong> Demonstrated ability to uphold risk management standards and internal control frameworks, ensuring business activities align with regulatory and bank policies.</li><li><strong>Strategic Business Acumen:</strong> Adeptness in understanding corporate banking products, market dynamics, and competitor positioning to support effective business decision-making and client advisory.</li><li><strong>Client Relationship Skills:</strong> Proven strength in relationship management, capable of facilitating seamless collaboration between clients and internal product teams.</li><li><strong>Process Management:</strong> Experience in maintaining disciplined sales processes including pipeline management, call reporting, and financial planning procedures.</li><li><strong>Technical Proficiency:</strong> Competence in using various information systems and applications, coupled with strong PC skills to handle complex data analysis and reporting tasks.</li></ul><br><b>Qualifications</b> <br><br> <ul> <li>Bachelor's degree in Banking, Economics, Finance, Accounting, or related fields is strongly preferred to provide a solid foundation in financial principles and banking practices.</li> <li>Previous experience in corporate banking or financial services, with demonstrated exposure to client relationship management and business origination.</li> <li>Fluency in English is mandatory; additional language skills relevant to the region such as Arabic or others are advantageous.</li> </ul> <br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Our client, an EPC company is looking for an Operations Manager - EPC to be based in Abu Dhabi.<br>The Operations Manager will oversee the successful delivery of complex Engineering, Procurement, and Construction (EPC) projects across multiple industry sectors. The role is responsible for ensuring projects are executed safely, efficiently, and in accordance with client expectations, quality standards, and applicable regulatory requirements. This position will play a key role in operational planning, resource management, stakeholder coordination, and continuous process improvement, supporting both project execution and long-term business objectives.<br>Responsibilities Lead the planning and execution of EPC projects, including schedules, budgets, and resource allocation. Monitor project progress to ensure alignment with contractual obligations, timelines, and operational targets. Identify project risks and implement mitigation strategies to support seamless execution. Coordinate with internal teams to align operational activities with procurement, logistics, and financial planning. Manage and guide multidisciplinary teams to ensure effective collaboration and successful project delivery. Establish performance expectations, monitor progress, and support employee development initiatives. Promote a culture of accountability, operational excellence, and workplace safety. Serve as a key point of contact for clients and stakeholders throughout the project lifecycle. Facilitate coordination meetings, project reviews, and regular progress reporting. Ensure clear communication, timely issue resolution, and strong client satisfaction. Ensure projects comply with approved specifications, international quality standards, and applicable UAE regulations. Oversee implementation of Health, Safety, and Environmental (HSE) procedures across all project activities. Conduct regular audits, inspections, and compliance reviews to maintain operational and safety standards. Lead project close-out reviews and identify lessons learned to improve future project execution. Analyze project performance metrics related to cost, schedule, and quality. Support the enhancement of operational procedures, tools, and best practices. Support business growth initiatives through client engagement and operational input on proposals and project feasibility. Contribute to the development of standardized operational procedures and project management frameworks. Drive initiatives aimed at improving operational efficiency and execution effectiveness. Support the preparation and management of operational budgets and cost-control measures. Monitor financial performance and identify opportunities for operational and cost efficiencies.<br>Qualifications and Experience Bachelor's degree in Engineering, Project Management or related field;Master's degree preferred.15 + years of experience in operations or project management within an EPC environment. PMP, PMI-RMP or equivalent project management certifications (preferred). HSE and ISO quality certification experience is a plus. Proven leadership in delivering large-scale construction and infrastructure projects across sectors including Oil & Gas, Water, Power, Telecom etc. Experience in business development, proposal evaluation and client engagement within technical and commercial contexts.

Our client, an EPC company is looking for an Operations Manager - EPC to be based in Abu Dhabi.<br>The Operations Manager will oversee the successful delivery of complex Engineering, Procurement, and Construction (EPC) projects across multiple industry sectors. The role is responsible for ensuring projects are executed safely, efficiently, and in accordance with client expectations, quality standards, and applicable regulatory requirements. This position will play a key role in operational planning, resource management, stakeholder coordination, and continuous process improvement, supporting both project execution and long-term business objectives.<br>Responsibilities Lead the planning and execution of EPC projects, including schedules, budgets, and resource allocation. Monitor project progress to ensure alignment with contractual obligations, timelines, and operational targets. Identify project risks and implement mitigation strategies to support seamless execution. Coordinate with internal teams to align operational activities with procurement, logistics, and financial planning. Manage and guide multidisciplinary teams to ensure effective collaboration and successful project delivery. Establish performance expectations, monitor progress, and support employee development initiatives. Promote a culture of accountability, operational excellence, and workplace safety. Serve as a key point of contact for clients and stakeholders throughout the project lifecycle. Facilitate coordination meetings, project reviews, and regular progress reporting. Ensure clear communication, timely issue resolution, and strong client satisfaction. Ensure projects comply with approved specifications, international quality standards, and applicable UAE regulations. Oversee implementation of Health, Safety, and Environmental (HSE) procedures across all project activities. Conduct regular audits, inspections, and compliance reviews to maintain operational and safety standards. Lead project close-out reviews and identify lessons learned to improve future project execution. Analyze project performance metrics related to cost, schedule, and quality. Support the enhancement of operational procedures, tools, and best practices. Support business growth initiatives through client engagement and operational input on proposals and project feasibility. Contribute to the development of standardized operational procedures and project management frameworks. Drive initiatives aimed at improving operational efficiency and execution effectiveness. Support the preparation and management of operational budgets and cost-control measures. Monitor financial performance and identify opportunities for operational and cost efficiencies.<br>Qualifications and Experience Bachelor's degree in Engineering, Project Management or related field;Master's degree preferred.15 + years of experience in operations or project management within an EPC environment. PMP, PMI-RMP or equivalent project management certifications (preferred). HSE and ISO quality certification experience is a plus. Proven leadership in delivering large-scale construction and infrastructure projects across sectors including Oil & Gas, Water, Power, Telecom etc. Experience in business development, proposal evaluation and client engagement within technical and commercial contexts.

We are seeking a dynamic and results-driven professional to lead business growth initiatives, foster and maintain strong client relationships, and develop strategic partnerships. The ideal candidate will bring an impressive portfolio and extensive experience within the insurance brokerage industry in the UAE, with a particular focus on Abu Dhabi.<br>Key Qualifications Experience: Minimum of 5 years in a sales role, preferably within insurance broking or the broader insurance industry in the UAE. Product Knowledge: Comprehensive understanding of insurance products across all lines of business, including Medical, Motor, and General (Non-Motor) Insurance. Local Expertise: At least 2–3 years of proven sales experience in the UAE market. Education: Bachelor’s degree in any discipline, with a strong aptitude for sales. Additional Requirements: Valid UAE Driving License (preferred) Excellent communication skills and an outgoing personality Proficiency in Arabic (an added advantage)

We are seeking a dynamic and results-driven professional to lead business growth initiatives, foster and maintain strong client relationships, and develop strategic partnerships. The ideal candidate will bring an impressive portfolio and extensive experience within the insurance brokerage industry in the UAE, with a particular focus on Abu Dhabi.<br>Key Qualifications Experience: Minimum of 5 years in a sales role, preferably within insurance broking or the broader insurance industry in the UAE. Product Knowledge: Comprehensive understanding of insurance products across all lines of business, including Medical, Motor, and General (Non-Motor) Insurance. Local Expertise: At least 2–3 years of proven sales experience in the UAE market. Education: Bachelor’s degree in any discipline, with a strong aptitude for sales. Additional Requirements: Valid UAE Driving License (preferred) Excellent communication skills and an outgoing personality Proficiency in Arabic (an added advantage)

We are seeking a dynamic and results-driven professional to lead business growth initiatives, foster and maintain strong client relationships, and develop strategic partnerships. The ideal candidate will bring an impressive portfolio and extensive experience within the insurance brokerage industry in the UAE, with a particular focus on Abu Dhabi.<br>Key Qualifications Experience: Minimum of 5 years in a sales role, preferably within insurance broking or the broader insurance industry in the UAE. Product Knowledge: Comprehensive understanding of insurance products across all lines of business, including Medical, Motor, and General (Non-Motor) Insurance. Local Expertise: At least 2–3 years of proven sales experience in the UAE market. Education: Bachelor’s degree in any discipline, with a strong aptitude for sales. Additional Requirements: Valid UAE Driving License (preferred) Excellent communication skills and an outgoing personality Proficiency in Arabic (an added advantage)

Our client, an EPC company is looking for an Operations Manager - EPC to be based in Abu Dhabi.<br>The Operations Manager will oversee the successful delivery of complex Engineering, Procurement, and Construction (EPC) projects across multiple industry sectors. The role is responsible for ensuring projects are executed safely, efficiently, and in accordance with client expectations, quality standards, and applicable regulatory requirements. This position will play a key role in operational planning, resource management, stakeholder coordination, and continuous process improvement, supporting both project execution and long-term business objectives.<br>Responsibilities Lead the planning and execution of EPC projects, including schedules, budgets, and resource allocation. Monitor project progress to ensure alignment with contractual obligations, timelines, and operational targets. Identify project risks and implement mitigation strategies to support seamless execution. Coordinate with internal teams to align operational activities with procurement, logistics, and financial planning. Manage and guide multidisciplinary teams to ensure effective collaboration and successful project delivery. Establish performance expectations, monitor progress, and support employee development initiatives. Promote a culture of accountability, operational excellence, and workplace safety. Serve as a key point of contact for clients and stakeholders throughout the project lifecycle. Facilitate coordination meetings, project reviews, and regular progress reporting. Ensure clear communication, timely issue resolution, and strong client satisfaction. Ensure projects comply with approved specifications, international quality standards, and applicable UAE regulations. Oversee implementation of Health, Safety, and Environmental (HSE) procedures across all project activities. Conduct regular audits, inspections, and compliance reviews to maintain operational and safety standards. Lead project close-out reviews and identify lessons learned to improve future project execution. Analyze project performance metrics related to cost, schedule, and quality. Support the enhancement of operational procedures, tools, and best practices. Support business growth initiatives through client engagement and operational input on proposals and project feasibility. Contribute to the development of standardized operational procedures and project management frameworks. Drive initiatives aimed at improving operational efficiency and execution effectiveness. Support the preparation and management of operational budgets and cost-control measures. Monitor financial performance and identify opportunities for operational and cost efficiencies.<br>Qualifications and Experience Bachelor's degree in Engineering, Project Management or related field;Master's degree preferred.15 + years of experience in operations or project management within an EPC environment. PMP, PMI-RMP or equivalent project management certifications (preferred). HSE and ISO quality certification experience is a plus. Proven leadership in delivering large-scale construction and infrastructure projects across sectors including Oil & Gas, Water, Power, Telecom etc. Experience in business development, proposal evaluation and client engagement within technical and commercial contexts.

Our client, an EPC company is looking for an Operations Manager - EPC to be based in Abu Dhabi.<br>The Operations Manager will oversee the successful delivery of complex Engineering, Procurement, and Construction (EPC) projects across multiple industry sectors. The role is responsible for ensuring projects are executed safely, efficiently, and in accordance with client expectations, quality standards, and applicable regulatory requirements. This position will play a key role in operational planning, resource management, stakeholder coordination, and continuous process improvement, supporting both project execution and long-term business objectives.<br>Responsibilities Lead the planning and execution of EPC projects, including schedules, budgets, and resource allocation. Monitor project progress to ensure alignment with contractual obligations, timelines, and operational targets. Identify project risks and implement mitigation strategies to support seamless execution. Coordinate with internal teams to align operational activities with procurement, logistics, and financial planning. Manage and guide multidisciplinary teams to ensure effective collaboration and successful project delivery. Establish performance expectations, monitor progress, and support employee development initiatives. Promote a culture of accountability, operational excellence, and workplace safety. Serve as a key point of contact for clients and stakeholders throughout the project lifecycle. Facilitate coordination meetings, project reviews, and regular progress reporting. Ensure clear communication, timely issue resolution, and strong client satisfaction. Ensure projects comply with approved specifications, international quality standards, and applicable UAE regulations. Oversee implementation of Health, Safety, and Environmental (HSE) procedures across all project activities. Conduct regular audits, inspections, and compliance reviews to maintain operational and safety standards. Lead project close-out reviews and identify lessons learned to improve future project execution. Analyze project performance metrics related to cost, schedule, and quality. Support the enhancement of operational procedures, tools, and best practices. Support business growth initiatives through client engagement and operational input on proposals and project feasibility. Contribute to the development of standardized operational procedures and project management frameworks. Drive initiatives aimed at improving operational efficiency and execution effectiveness. Support the preparation and management of operational budgets and cost-control measures. Monitor financial performance and identify opportunities for operational and cost efficiencies.<br>Qualifications and Experience Bachelor's degree in Engineering, Project Management or related field;Master's degree preferred.15 + years of experience in operations or project management within an EPC environment. PMP, PMI-RMP or equivalent project management certifications (preferred). HSE and ISO quality certification experience is a plus. Proven leadership in delivering large-scale construction and infrastructure projects across sectors including Oil & Gas, Water, Power, Telecom etc. Experience in business development, proposal evaluation and client engagement within technical and commercial contexts.

We are seeking a dynamic and results-driven professional to lead business growth initiatives, foster and maintain strong client relationships, and develop strategic partnerships. The ideal candidate will bring an impressive portfolio and extensive experience within the insurance brokerage industry in the UAE, with a particular focus on Abu Dhabi.<br>Key Qualifications Experience: Minimum of 5 years in a sales role, preferably within insurance broking or the broader insurance industry in the UAE. Product Knowledge: Comprehensive understanding of insurance products across all lines of business, including Medical, Motor, and General (Non-Motor) Insurance. Local Expertise: At least 2–3 years of proven sales experience in the UAE market. Education: Bachelor’s degree in any discipline, with a strong aptitude for sales. Additional Requirements: Valid UAE Driving License (preferred) Excellent communication skills and an outgoing personality Proficiency in Arabic (an added advantage)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Requirement Translation:</strong> Facilitate discovery sessions with Business and Product teams to extract core objectives and decompose them into precise technical specifications, user stories, and architectural requirements for engineering teams.</p></li><li><p><strong>Program Governance:</strong> Devise and manage multi-quarter roadmaps, establishing clear RACI matrices and communication cadences to keep stakeholders aligned across the organization.</p></li><li><p><strong>Operational Excellence:</strong> Leverage your background in SOC/NOC environments to ensure all AI deployments are "production-ready," focusing on observability, incident response protocols, and security compliance.</p></li><li><p><strong>Banking Integration:</strong> Navigate the complexities of financial services, including regulatory compliance, data privacy (PII), and complex stakeholder landscapes.</p></li><li><p><strong>AI Lifecycle Management:</strong> Oversee the delivery of AI-powered features, ensuring that model deployment, monitoring, and feedback loops are integrated into the broader application lifecycle.</p></li><li><p><strong>Stakeholder Orchestration:</strong> Act as the primary point of contact for executive leadership, managing expectations and providing transparent reporting on delivery risks and milestones.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Banking Experience:</strong> Minimum 5+ years in the financial services sector, with a deep understanding of the security and compliance rigors associated with banking tech.</p></li><li><p><strong>Delivery Leadership:</strong> Proven track record of leading complex delivery programs for cloud-based Web or Mobile applications.</p></li><li><p><strong>Operations Background:</strong> Direct experience with SOC (Security Operations Center) or NOC (Network Operations Center) workflows is preferred, ensuring uptime and security are built-in, not bolted-on.</p></li><li><p><strong>Cloud Fluency:</strong> Solid understanding of cloud-native architecture (Azure or AWS), specifically how modern applications consume AI services.</p></li><li><p><strong>Communication:</strong> Exceptional ability to explain complex technical trade-offs (e.g., latency vs. accuracy in AI) to non-technical business partners.</p></li><li><p><strong>Change Management:</strong> Experience leading teams through the cultural shift of adopting AI-driven workflows.</p></li></ul><p><br></p><p></p></section>

Job Purpose:<br>To support the Head of Agriculture in leading the Group’s agriculture strategy, innovation, and transformation initiatives across agricultural platforms. The role focuses on enhancing productivity, sustainability, operational efficiency, and commercial growth through modern farming practices, agri-data, assess AI-driven solutions, and scalable agriculture business models.<br>The following job description is intended to describe the general nature of the role and may include additional responsibilities as assigned. It is not intended to be all-inclusive.<br>Roles and Responsibilities:Strategy, Innovation & Agri-Tech<br>Support the development and execution of the Group’s agriculture strategy, with a focus on innovation, sustainability, scalability, and commercial viability. Support the Group’s agriculture investment strategy by identifying scalable opportunities, emerging technologies, and commercially viable agriculture platforms. Drive transformation initiatives across agri-value chains through digital agriculture, AI-enabled solutions, precision farming, and modern irrigation and cultivation methods. Lead R&D initiatives focused on crop optimisation, water efficiency, soil health, climate-resilient agriculture, and sustainable farming practices. Integrate agri-data, analytics, automation, and smart farming technologies to enhance productivity, operational efficiency, and resource utilisation.<br>Build partnerships with technology providers, research institutions, universities, and agri-tech platforms to support innovation and long-term growth.<br>2. Operational Leadership<br>Oversee end-to-end agricultural operations, ensuring efficient execution across farms, facilities, supply chains, and operational sites. Implement best practices in farm management, crop planning, irrigation systems, planting methodologies, resource allocation, and operational controls. Oversee implementation of modern irrigation systems and advanced planting methodologies to optimize crop yield, water utilization, and operational sustainability. Ensure operational excellence through performance monitoring, KPIs, reporting frameworks, and continuous improvement initiatives. Ensure compliance with health, safety, environmental, and regulatory standards applicable to agriculture operations.<br>3. Commercial & Business Development<br> Develop and implement sustainable and profitable business models across agriculture verticals and platforms. Promote business development, strategic partnerships, and sales initiatives across agriculture products, technologies, and services to support revenue generation and market expansion. Identify revenue streams, market opportunities, and expansion strategies across regional and international markets. Identify and pursue opportunities to commercialize agriculture innovations, products, and operational capabilities. Drive partnerships, joint ventures, and commercial agreements to scale agriculture platforms and operations. Support branding and market positioning initiatives for agriculture-related businesses and products.<br>4. Financial & Performance Management<br> Manage budgets, cost structures, financial planning, and performance of agriculture operations and projects. Ensure alignment between operational delivery, investment objectives, and financial targets. Provide regular reporting and insights to senior leadership on operational performance, business growth, risks, and investment opportunities. Identify operational efficiencies and cost optimization opportunities while maintaining productivity and quality standards.<br>5. Stakeholder Management<br>Act as the primary interface with internal leadership, investment teams, and portfolio entities on agriculture initiatives and opportunities. Build and maintain relationships with government authorities, regulators, industry bodies, research institutions, technology partners, and investors. Support strategic presentations, investment discussions, and stakeholder reporting related to agriculture initiatives and performance.<br>Core Competencies:<br>Strong strategic thinking with the ability to translate vision into execution Deep understanding of agriculture operations, agri-business models, and agri-value chains Experience in digital agriculture, agri-tech, AI applications, and data-driven farming practices Strong knowledge of modern farming, planting, irrigation, and water management methodologies Commercial acumen with the ability to build scalable and profitable business models Strong operational leadership and execution capabilities Excellent stakeholder management and relationship-building skills Strong analytical, problem-solving, and decision-making abilities<br>Experience & Qualifications:<br>12–18+ years of experience in agriculture, agri-business, or related sectors Proven experience in leading large-scale agriculture operations, transformation initiatives, or agriculture ventures Exposure to agri-tech, R&D, AI applications, or data-driven agriculture solutions is essential Experience in modern farming systems, irrigation technologies, and sustainable agriculture practices is highly desirable Experience in business development, commercialisation, and scaling agriculture platforms or products Regional (GCC/MENA) experience is preferred Prior experience in investment-linked, multi-asset, or diversified business environments is an advantage. Bachelor’s degree in Agriculture, Agribusiness, Engineering, or related field Postgraduate qualification (MBA or relevant specialization) preferred.

Job Purpose:<br>To support the Head of Agriculture in leading the Group’s agriculture strategy, innovation, and transformation initiatives across agricultural platforms. The role focuses on enhancing productivity, sustainability, operational efficiency, and commercial growth through modern farming practices, agri-data, assess AI-driven solutions, and scalable agriculture business models.<br>The following job description is intended to describe the general nature of the role and may include additional responsibilities as assigned. It is not intended to be all-inclusive.<br>Roles and Responsibilities:Strategy, Innovation & Agri-Tech<br>Support the development and execution of the Group’s agriculture strategy, with a focus on innovation, sustainability, scalability, and commercial viability. Support the Group’s agriculture investment strategy by identifying scalable opportunities, emerging technologies, and commercially viable agriculture platforms. Drive transformation initiatives across agri-value chains through digital agriculture, AI-enabled solutions, precision farming, and modern irrigation and cultivation methods. Lead R&D initiatives focused on crop optimisation, water efficiency, soil health, climate-resilient agriculture, and sustainable farming practices. Integrate agri-data, analytics, automation, and smart farming technologies to enhance productivity, operational efficiency, and resource utilisation.<br>Build partnerships with technology providers, research institutions, universities, and agri-tech platforms to support innovation and long-term growth.<br>2. Operational Leadership<br>Oversee end-to-end agricultural operations, ensuring efficient execution across farms, facilities, supply chains, and operational sites. Implement best practices in farm management, crop planning, irrigation systems, planting methodologies, resource allocation, and operational controls. Oversee implementation of modern irrigation systems and advanced planting methodologies to optimize crop yield, water utilization, and operational sustainability. Ensure operational excellence through performance monitoring, KPIs, reporting frameworks, and continuous improvement initiatives. Ensure compliance with health, safety, environmental, and regulatory standards applicable to agriculture operations.<br>3. Commercial & Business Development<br> Develop and implement sustainable and profitable business models across agriculture verticals and platforms. Promote business development, strategic partnerships, and sales initiatives across agriculture products, technologies, and services to support revenue generation and market expansion. Identify revenue streams, market opportunities, and expansion strategies across regional and international markets. Identify and pursue opportunities to commercialize agriculture innovations, products, and operational capabilities. Drive partnerships, joint ventures, and commercial agreements to scale agriculture platforms and operations. Support branding and market positioning initiatives for agriculture-related businesses and products.<br>4. Financial & Performance Management<br> Manage budgets, cost structures, financial planning, and performance of agriculture operations and projects. Ensure alignment between operational delivery, investment objectives, and financial targets. Provide regular reporting and insights to senior leadership on operational performance, business growth, risks, and investment opportunities. Identify operational efficiencies and cost optimization opportunities while maintaining productivity and quality standards.<br>5. Stakeholder Management<br>Act as the primary interface with internal leadership, investment teams, and portfolio entities on agriculture initiatives and opportunities. Build and maintain relationships with government authorities, regulators, industry bodies, research institutions, technology partners, and investors. Support strategic presentations, investment discussions, and stakeholder reporting related to agriculture initiatives and performance.<br>Core Competencies:<br>Strong strategic thinking with the ability to translate vision into execution Deep understanding of agriculture operations, agri-business models, and agri-value chains Experience in digital agriculture, agri-tech, AI applications, and data-driven farming practices Strong knowledge of modern farming, planting, irrigation, and water management methodologies Commercial acumen with the ability to build scalable and profitable business models Strong operational leadership and execution capabilities Excellent stakeholder management and relationship-building skills Strong analytical, problem-solving, and decision-making abilities<br>Experience & Qualifications:<br>12–18+ years of experience in agriculture, agri-business, or related sectors Proven experience in leading large-scale agriculture operations, transformation initiatives, or agriculture ventures Exposure to agri-tech, R&D, AI applications, or data-driven agriculture solutions is essential Experience in modern farming systems, irrigation technologies, and sustainable agriculture practices is highly desirable Experience in business development, commercialisation, and scaling agriculture platforms or products Regional (GCC/MENA) experience is preferred Prior experience in investment-linked, multi-asset, or diversified business environments is an advantage. Bachelor’s degree in Agriculture, Agribusiness, Engineering, or related field Postgraduate qualification (MBA or relevant specialization) preferred.

Job Purpose:<br>To support the Head of Agriculture in leading the Group’s agriculture strategy, innovation, and transformation initiatives across agricultural platforms. The role focuses on enhancing productivity, sustainability, operational efficiency, and commercial growth through modern farming practices, agri-data, assess AI-driven solutions, and scalable agriculture business models.<br>The following job description is intended to describe the general nature of the role and may include additional responsibilities as assigned. It is not intended to be all-inclusive.<br>Roles and Responsibilities:Strategy, Innovation & Agri-Tech<br>Support the development and execution of the Group’s agriculture strategy, with a focus on innovation, sustainability, scalability, and commercial viability. Support the Group’s agriculture investment strategy by identifying scalable opportunities, emerging technologies, and commercially viable agriculture platforms. Drive transformation initiatives across agri-value chains through digital agriculture, AI-enabled solutions, precision farming, and modern irrigation and cultivation methods. Lead R&D initiatives focused on crop optimisation, water efficiency, soil health, climate-resilient agriculture, and sustainable farming practices. Integrate agri-data, analytics, automation, and smart farming technologies to enhance productivity, operational efficiency, and resource utilisation.<br>Build partnerships with technology providers, research institutions, universities, and agri-tech platforms to support innovation and long-term growth.<br>2. Operational Leadership<br>Oversee end-to-end agricultural operations, ensuring efficient execution across farms, facilities, supply chains, and operational sites. Implement best practices in farm management, crop planning, irrigation systems, planting methodologies, resource allocation, and operational controls. Oversee implementation of modern irrigation systems and advanced planting methodologies to optimize crop yield, water utilization, and operational sustainability. Ensure operational excellence through performance monitoring, KPIs, reporting frameworks, and continuous improvement initiatives. Ensure compliance with health, safety, environmental, and regulatory standards applicable to agriculture operations.<br>3. Commercial & Business Development<br> Develop and implement sustainable and profitable business models across agriculture verticals and platforms. Promote business development, strategic partnerships, and sales initiatives across agriculture products, technologies, and services to support revenue generation and market expansion. Identify revenue streams, market opportunities, and expansion strategies across regional and international markets. Identify and pursue opportunities to commercialize agriculture innovations, products, and operational capabilities. Drive partnerships, joint ventures, and commercial agreements to scale agriculture platforms and operations. Support branding and market positioning initiatives for agriculture-related businesses and products.<br>4. Financial & Performance Management<br> Manage budgets, cost structures, financial planning, and performance of agriculture operations and projects. Ensure alignment between operational delivery, investment objectives, and financial targets. Provide regular reporting and insights to senior leadership on operational performance, business growth, risks, and investment opportunities. Identify operational efficiencies and cost optimization opportunities while maintaining productivity and quality standards.<br>5. Stakeholder Management<br>Act as the primary interface with internal leadership, investment teams, and portfolio entities on agriculture initiatives and opportunities. Build and maintain relationships with government authorities, regulators, industry bodies, research institutions, technology partners, and investors. Support strategic presentations, investment discussions, and stakeholder reporting related to agriculture initiatives and performance.<br>Core Competencies:<br>Strong strategic thinking with the ability to translate vision into execution Deep understanding of agriculture operations, agri-business models, and agri-value chains Experience in digital agriculture, agri-tech, AI applications, and data-driven farming practices Strong knowledge of modern farming, planting, irrigation, and water management methodologies Commercial acumen with the ability to build scalable and profitable business models Strong operational leadership and execution capabilities Excellent stakeholder management and relationship-building skills Strong analytical, problem-solving, and decision-making abilities<br>Experience & Qualifications:<br>12–18+ years of experience in agriculture, agri-business, or related sectors Proven experience in leading large-scale agriculture operations, transformation initiatives, or agriculture ventures Exposure to agri-tech, R&D, AI applications, or data-driven agriculture solutions is essential Experience in modern farming systems, irrigation technologies, and sustainable agriculture practices is highly desirable Experience in business development, commercialisation, and scaling agriculture platforms or products Regional (GCC/MENA) experience is preferred Prior experience in investment-linked, multi-asset, or diversified business environments is an advantage. Bachelor’s degree in Agriculture, Agribusiness, Engineering, or related field Postgraduate qualification (MBA or relevant specialization) preferred.

Job Purpose:<br>To support the Head of Agriculture in leading the Group’s agriculture strategy, innovation, and transformation initiatives across agricultural platforms. The role focuses on enhancing productivity, sustainability, operational efficiency, and commercial growth through modern farming practices, agri-data, assess AI-driven solutions, and scalable agriculture business models.<br>The following job description is intended to describe the general nature of the role and may include additional responsibilities as assigned. It is not intended to be all-inclusive.<br>Roles and Responsibilities:Strategy, Innovation & Agri-Tech<br>Support the development and execution of the Group’s agriculture strategy, with a focus on innovation, sustainability, scalability, and commercial viability. Support the Group’s agriculture investment strategy by identifying scalable opportunities, emerging technologies, and commercially viable agriculture platforms. Drive transformation initiatives across agri-value chains through digital agriculture, AI-enabled solutions, precision farming, and modern irrigation and cultivation methods. Lead R&D initiatives focused on crop optimisation, water efficiency, soil health, climate-resilient agriculture, and sustainable farming practices. Integrate agri-data, analytics, automation, and smart farming technologies to enhance productivity, operational efficiency, and resource utilisation.<br>Build partnerships with technology providers, research institutions, universities, and agri-tech platforms to support innovation and long-term growth.<br>2. Operational Leadership<br>Oversee end-to-end agricultural operations, ensuring efficient execution across farms, facilities, supply chains, and operational sites. Implement best practices in farm management, crop planning, irrigation systems, planting methodologies, resource allocation, and operational controls. Oversee implementation of modern irrigation systems and advanced planting methodologies to optimize crop yield, water utilization, and operational sustainability. Ensure operational excellence through performance monitoring, KPIs, reporting frameworks, and continuous improvement initiatives. Ensure compliance with health, safety, environmental, and regulatory standards applicable to agriculture operations.<br>3. Commercial & Business Development<br> Develop and implement sustainable and profitable business models across agriculture verticals and platforms. Promote business development, strategic partnerships, and sales initiatives across agriculture products, technologies, and services to support revenue generation and market expansion. Identify revenue streams, market opportunities, and expansion strategies across regional and international markets. Identify and pursue opportunities to commercialize agriculture innovations, products, and operational capabilities. Drive partnerships, joint ventures, and commercial agreements to scale agriculture platforms and operations. Support branding and market positioning initiatives for agriculture-related businesses and products.<br>4. Financial & Performance Management<br> Manage budgets, cost structures, financial planning, and performance of agriculture operations and projects. Ensure alignment between operational delivery, investment objectives, and financial targets. Provide regular reporting and insights to senior leadership on operational performance, business growth, risks, and investment opportunities. Identify operational efficiencies and cost optimization opportunities while maintaining productivity and quality standards.<br>5. Stakeholder Management<br>Act as the primary interface with internal leadership, investment teams, and portfolio entities on agriculture initiatives and opportunities. Build and maintain relationships with government authorities, regulators, industry bodies, research institutions, technology partners, and investors. Support strategic presentations, investment discussions, and stakeholder reporting related to agriculture initiatives and performance.<br>Core Competencies:<br>Strong strategic thinking with the ability to translate vision into execution Deep understanding of agriculture operations, agri-business models, and agri-value chains Experience in digital agriculture, agri-tech, AI applications, and data-driven farming practices Strong knowledge of modern farming, planting, irrigation, and water management methodologies Commercial acumen with the ability to build scalable and profitable business models Strong operational leadership and execution capabilities Excellent stakeholder management and relationship-building skills Strong analytical, problem-solving, and decision-making abilities<br>Experience & Qualifications:<br>12–18+ years of experience in agriculture, agri-business, or related sectors Proven experience in leading large-scale agriculture operations, transformation initiatives, or agriculture ventures Exposure to agri-tech, R&D, AI applications, or data-driven agriculture solutions is essential Experience in modern farming systems, irrigation technologies, and sustainable agriculture practices is highly desirable Experience in business development, commercialisation, and scaling agriculture platforms or products Regional (GCC/MENA) experience is preferred Prior experience in investment-linked, multi-asset, or diversified business environments is an advantage. Bachelor’s degree in Agriculture, Agribusiness, Engineering, or related field Postgraduate qualification (MBA or relevant specialization) preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Team Manager [Engineering] | Abu Dhabi-United Arab Emirates</span></p><br><br> <br> <p><strong><span>The Company:</span></strong></p><br><br> <p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. “Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.”</span></p><br><br> <br> <p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br> <br> <p><strong><span>About the Role:</span></strong></p><br><br> <p><span>To manage a complement of electrical utility maintenance staffs and other resources for the provision of maintenance thus attain sustainable utilization of the plant in accordance with engineering, safety and quality standards.</span></p><br><br> <br> <p><strong><span>Requirement</span></strong><span>:</span></p><br><br> <p><span>Potential candidate must meet the requirements mentioned below:</span></p><br><br> <br> <ul> <li><span>Diploma in Electrical / Mechanical Engineering in a recognized University</span></li> <li><span>3 to 5 Years hands on experience in a large process Dairy/Juice industry.</span></li> <li><span>Knowledge on Trouble shooting issue related with Tetrapak Filler.</span></li> <li><span>Basic level Instrumentation skill set on E &amp; H equipment &amp; Alfa laval </span></li> <li><span>UHT Process knowledge will be an added advantage.</span></li> <li><span>Highly skilled on reporting, communication and MS.</span></li> <li><span>Hands on knowledge and experience in SAP or similar package.</span></li> <li><span>Should be a good team player.</span></li> </ul> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br> <br><br> </div>

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br><br>Summary: We are looking for an experienced Assistant Manager, Global Brand Marketing with a proven track record of developing and executing successful marketing strategies to enhance brand visibility and drive business growth. Skilled in project management, cross-functional collaboration, and strategic planning, the Assistant Manager, Global Brand Marketing should be passionate about leveraging market insights and creative solutions to achieve marketing objectives.<br><br>Essential Duties and Responsibilities:<br><br>Support the development and execution of 360 marketing campaigns, including messaging, paid media assets, in-store assets, e-commerce content, press materials, and influencer activations for both hero and sub-hero product launches Assist in coordinating cross-functional teams to execute marketing campaigns that drive brand awareness and support product launches; contribute ideas and assist in developing action plans Collaborate closely with Creative, Product, and Commercial teams to ensure a seamless and consistent consumer journey across all touchpoints Support the briefing process for Creative teams by contributing to seasonal storytelling and asset requirements to ensure high-quality campaign execution Help ensure alignment across teams to maintain a cohesive and consistent brand experience Contribute to understanding market trends and customer segments to support the development of campaigns that drive revenue Assist in managing project timelines and tracking deliverables to ensure marketing initiatives are executed on time and within scope Monitor market trends and consumer insights, providing input to support campaign optimisation and decision-making Participate in brainstorming sessions to generate creative marketing ideas and support campaign planning Track campaign performance and assist in post-campaign analysis to evaluate effectiveness and identify improvement opportunities Support communication and coordination with global teams to ensure alignment and consistency in execution Collaborate with HQ stakeholders and external partners to support alignment of marketing activities with business objectives<br><br>Requirements<br><br>5+ years experience in a similar role; previous work in the beauty industry would be an advantage Bachelor's degree in Marketing or a related field Strong interpersonal and communication skills Excellent organisational skills and the ability to work independently as well as part of a team A passion for beauty and cosmetics is a must Comfortable liaising with a multitude of internal and external stakeholders Thrives working in a fast-paced environment Great attention to detail and ability to manage multiple priorities<br><br>Benefits<br><br>Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting<br><br>Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br><br>Summary: We are looking for an experienced Assistant Manager, Global Brand Marketing with a proven track record of developing and executing successful marketing strategies to enhance brand visibility and drive business growth. Skilled in project management, cross-functional collaboration, and strategic planning, the Assistant Manager, Global Brand Marketing should be passionate about leveraging market insights and creative solutions to achieve marketing objectives.<br><br>Essential Duties and Responsibilities:<br><br>Support the development and execution of 360 marketing campaigns, including messaging, paid media assets, in-store assets, e-commerce content, press materials, and influencer activations for both hero and sub-hero product launches Assist in coordinating cross-functional teams to execute marketing campaigns that drive brand awareness and support product launches; contribute ideas and assist in developing action plans Collaborate closely with Creative, Product, and Commercial teams to ensure a seamless and consistent consumer journey across all touchpoints Support the briefing process for Creative teams by contributing to seasonal storytelling and asset requirements to ensure high-quality campaign execution Help ensure alignment across teams to maintain a cohesive and consistent brand experience Contribute to understanding market trends and customer segments to support the development of campaigns that drive revenue Assist in managing project timelines and tracking deliverables to ensure marketing initiatives are executed on time and within scope Monitor market trends and consumer insights, providing input to support campaign optimisation and decision-making Participate in brainstorming sessions to generate creative marketing ideas and support campaign planning Track campaign performance and assist in post-campaign analysis to evaluate effectiveness and identify improvement opportunities Support communication and coordination with global teams to ensure alignment and consistency in execution Collaborate with HQ stakeholders and external partners to support alignment of marketing activities with business objectives<br><br>Requirements<br><br>5+ years experience in a similar role; previous work in the beauty industry would be an advantage Bachelor's degree in Marketing or a related field Strong interpersonal and communication skills Excellent organisational skills and the ability to work independently as well as part of a team A passion for beauty and cosmetics is a must Comfortable liaising with a multitude of internal and external stakeholders Thrives working in a fast-paced environment Great attention to detail and ability to manage multiple priorities<br><br>Benefits<br><br>Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting<br><br>Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

<div><strong>Role Title: Global Customer Implementation Manager</strong></div> <p><strong>RCS Grade</strong><strong>: I</strong></p> <p><strong>Location: MEA (location either UAE or ZA)</strong></p> <p><strong>DHL Global Forwarding (DGF)</strong> is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.</p> <p>As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.</p> <p><strong><u>Job Purpose:</u></strong></p> <p>The Global Customer Implementation Manager is a critical role responsible for the successful onboarding and integration of new and existing customers through the end-to-end customer journey. Ensuring we meet and exceed our customer promise and position ourselves as the provider of choice. </p> <p>Acting as the primary customer implementation expert for those opportunities managed through the Global RFQ process, ensuring a seamless transition, optimizing operational efficiencies, and delivering exceptional customer satisfaction from pre-bid through to post-implementation stabilization.</p> <p><strong><u>Principal accountabilities</u></strong><u>:</u></p> <ul> <li>Executes projects according to DGF DEPICT (Define, Plan, Implement, Control, and Transition) internal procedures and the standard methodology.</li> <li>Define detailed global implementation plans for complex and strategic projects, considering product, services as well as country-specific nuances and regulations.</li> <li>Manage individual project tasks and deliverables within the overall implementation plan</li> <li>Validate and ensure that all customer needs and requirements are fully understood, can be met, and are achievable</li> <li>Ensure that the implementation tasks and milestones defined within the project methodology are adhered to and delivered on time</li> <li>Proactively identifies and resolves complex issues, often involving cross-functional collaboration.</li> <li>Manages risks for complex projects, develops mitigation plans, and escalates critical risks.</li> <li>Organize and lead implementation Hypercare activities (customer and internal).</li> <li>Maintain regular and clear communication with customers and internal stakeholders on project progress, challenges, and next steps.</li> <li>Conduct local post-implementation reviews to assess effectiveness, identify areas for improvement, and ensure customer satisfaction.</li> <li>Contribute to the continuous improvement of implementation methodologies, tools, and documentation.</li> <li>Share best practices and lessons learned with the broader implementation team.</li> </ul> <p><strong><u>Knowledge and Skills </u></strong></p> <ul> <li><strong>Sound knowledge of logistics and international trade</strong>.</li> <li><strong>Project Management Acumen</strong>: Solid understanding of various project management methodologies and ability to adapt to project needs.</li> <li><strong>Excellent organizational skills</strong> to manage multiple priorities and complex interdependencies.</li> <li><strong>Strong communication, analytical, and administrative skill</strong>s, with a focus on accuracy and quality</li> <li><strong>Ability to manage customer relationships</strong> and de-escalate sensitive situations.</li> <li><strong>Advanced Problem-Solving & Analytical Skills</strong> to diagnose complex customer requirements and problems</li> <li><strong>Experience in leading customer workshops</strong> and review meetings, driving decisions and consensus.</li> <li><strong>Expert-level presentation skills</strong> for multi-level audiences</li> <li><strong>Systems & Application Knowledge of internal systems & product offerings</strong> (MyDHLi, Sales360, etc.)</li> <li><strong>MS Office software skills</strong> (Word, Excel, PowerPoint, Visio, etc.</li> <li><strong>Manages complex and critical customer implementations</strong>, often involving a BUIT element, cross business unit involvement, multiple modal, or unique non-standard requirements.</li> <li>Lead complex and critical customer implementation projects end-to-end</li> <li>Manage strategic global customer implementations</li> <li>Support complex global customer implementation projects</li> <li><strong>Product knowledge</strong> – a sound understanding of operations, applications, systems and the DGF DSS</li> <li><strong>Ability to identify, troubleshoot and drive processes improvements</strong>, leveraging lesson learnt from past implementations</li> <li><strong>Mentoring</strong> of guiding less experienced team members</li> <li><strong>Coaching</strong> and first level of support for smaller countries in the implementation process.</li> </ul> <p><strong><u>Stakeholders:</u></strong></p> <ul> <li>Customers – build trusting relationships based on sound operational and product knowledge to understand their requirements and deliver on the customer promise. Ability to manage customer expectations</li> <li>Collaborate closely with various internal teams at all levels within the country (e.g., sales, product, BUIT, operations, pricing (ACC/OCC), legal, finance, GSC) to ensure seamless execution and alignment.</li> <li>Foster strong working relationships with the Operational heads and teams - coordinate tasks and handovers from implementation to business as usual to ensure end-to-end business readiness for new implementations.</li> <li>Coordinates with all management levels – managing escalated customer issues with a calm resolution-oriented approach.</li> <li>Experience in working with and where required leading cross-functional teams involved in a complex implementation</li> </ul> <p><strong><u>Qualifications and Experience</u></strong></p> <ul> <li><strong>Education Level: </strong>Bachelor’s Degree or equivalent experience or qualification</li> <li><strong>Experience Level: </strong>Minimum 7 years’ experience, with demonstrated leadership on complex and strategic projects</li> </ul> <p><strong><u>Your Benefits</u></strong></p> <ul> <li><strong>Positive work environment:</strong> Our <strong>TOP EMPLOYER prestigious certification</strong>attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees</li> <li><strong>Comprehensive Benefits Package:</strong>We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, 30 days paid vacation, generous corporate discount programs and other employee wellbeing programs.</li> <li><strong>Global Exposure:</strong> Joining <strong>DHL Global Forwarding</strong> means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.</li> <li><strong>Work-Life Balance:</strong> We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.</li> <li><strong>Continuous Learning and Development:</strong>We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.</li> <li><strong>Onboarding:</strong> Individual onboarding, training on the job, networking, a dedicated certified program.</li> </ul>   <p><strong><u>Your contact: </u></strong></p>   <p>Anne Norton will be happy to answer your questions at <a href="mailto:anne.norton@dhl.com">anne.norton@dhl.com</a></p>   <p>Interested in this position? Just click on “Apply”! We are looking forward to your application.</p>   <p><strong>Are you curious to learn more about us? </strong></p> <p>Our official website: <a href="https://www.dhl.com/us-en/home/global-forwarding.html">DHL Global Forwarding </a></p> <p>Check out our business updates and culture: <a href="https://de.linkedin.com/company/dhl-global-forwarding">LinkedIn</a>/ <a href="https://www.instagram.com/dhl_globalforwarding/?hl=en">Instagram </a>/ <a href="http://www.facebook.com/dhlconsulting">Facebook</a> & <a href="https://twitter.com/dhl_forwarding?lang=en#::text=DHL%20Global%20Forwarding%20(%40dhl_forwarding)%20%2F%20X">X</a></p>   <p><strong>YOUR FUTURE, DELIVERED.</strong>   </p>