Quality Control Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY / INTRODUCTION:&nbsp;</strong><br>To lead the end-to-end delivery of enterprise integration and platform services by orchestrating cross-functional teams, aligning with strategic business goals, and ensuring timely, high-quality execution. The role is accountable for driving delivery excellence, optimizing resource utilization, and embedding SAFE agile and DevSecOps practices to accelerate digital transformation across the enterprise. Embed Value Stream Management (VSM) principles to align delivery efforts with measurable business outcomes, ensuring visibility and traceability across the entire delivery lifecycle.</p><br><p><br><strong>KEY RESPONSIBILITIES:</strong></p><br><ul><li>Lead the delivery of complex integration and platform initiatives across multiple value streams.</li><li>Ensure alignment of delivery outcomes with enterprise architecture, business priorities, and regulatory requirements.</li><li>Manage delivery roadmaps, milestones, and dependencies across internal and external teams.</li><li>Drive the adoption of agile delivery models, DevSecOps, and continuous integration/continuous deployment (CI/CD) practices.</li><li>Collaborate with engineering, architecture, and product teams to ensure delivery of scalable, secure, and reusable platform services.</li><li>Identify and mitigate delivery risks, ensuring proactive issue resolution and stakeholder communication.</li><li>Champion delivery governance, quality assurance, and audit readiness across all initiatives.</li><li>Provide leadership and direction to delivery teams, fostering a culture of accountability, innovation, and continuous improvement.</li><li>Maintain capacity planning, resource forecasting, and vendor management for delivery execution.</li><li>Ensure compliance with IT governance, risk, and regulatory frameworks.</li><li>Collaborate with enterprise architecture, security, infrastructure, and operations teams to ensure seamless delivery.</li><li>Track and report delivery KPIs, including velocity, quality, risk, and financial metrics.</li><li>Promote a culture of transparency, agility, and cross-functional collaboration.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS:</strong></p><br><ul><li>Proven experience in delivering large-scale integration and platform programs in complex enterprise environments.</li><li>Strong understanding of enterprise integration patterns, API platforms, and cloud-native delivery models.</li><li>Expertise in agile methodologies (Scrum, SAFe), DevSecOps, and CI/CD pipelines.</li><li>Strong stakeholder management, communication, and leadership skills.</li><li>Ability to manage cross-functional teams, vendors, and third-party delivery partners.</li><li>Deep understanding of banking technology landscapes, regulatory compliance, and risk management.</li><li>Exp Overall: 10+ Years.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Senior Relationship Manager</strong><br><strong>Location : Sharjah</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<br><strong>Role Purpose:</strong><br> This role is primarily responsible for developing and maintaining business relationships with SME clients to fullfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service.</p><br><p><strong>KEY METRICS:</strong></p><br><ul> <li>Revenue:&nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Expenses:&nbsp;</li> <li>Net Income:&nbsp;</li> <li>Assets:&nbsp;</li> <li>Headcount:&nbsp;</li> <li>Number of branches:&nbsp;</li> <li>Number of ATMs:&nbsp;</li> <li>Number of Direct Reports:<br> &nbsp;&nbsp;&nbsp;</li></ul><p><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br><i><strong><u>Credit</u></strong></i></p><br><ul> <li>Acquire volumes principally from within the bank’s existing portfolio (x-sell) and through other contacts / efforts and develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling with business owners, direct mail, email, and networking on selective basis, as to achieve your business targets.</li> <li>Call Report preparation to be high standards i.e. informative, presentable, conclusive, professional, and comprehensive.</li> <li>Prepare credit applications – analysis financial statements and make it ready for the approval. Ensure that CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank polices and regulatory framework.</li> <li>Analyze of working capital requirements for clients, monitors financial health of the clients' business and industry.</li> <li>Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.</li> <li>Initiates and ensures disbursements and adjustments of loans.</li> <li>Ensure that the approved credit lines are valid and available for the clients.&nbsp;</li> <li>Verifies/ inspects hypothecated /pledged inventory, mortgage fixed assets…..ets to ensure minimum credit risk.</li> <li>Liaise with various internal departments (credit-risk, legal, operations, Trade finance…) for smooth and quick turnaround of transactions.</li> <li>Strictly adhere to Bank’s financing policy Manual and report any exceptions</li> <li>Proper credit monitoring, through different methods mainly regular customer’s sites visits i.e. office, showrooms, warehouses... and providing call reports for the same..</li> <li>Recover of banks dues in time through the daily reports and follow ups.</li></ul><p><i><strong><u>Customer Service&nbsp;</u></strong></i></p><br><ul> <li>Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.</li> <li>Maintain high standard service with customers and ensure no complains.</li> <li>Responding on customers calls and starts with appropriate greetings.</li> <li>Develops, enhances and maintains relationships with prospective clients to ensure revenue / profit targets are met/ exceeded.</li> <li>Ensure that service quality norms and client satisfaction scores are met for their set of clients.</li> <li>To do regular visits to the customer’s</li></ul><p><strong><u>Internal / External Cooperation</u></strong></p><br><ul> <li>Demonstrate ability to interact and cooperate with all bank employees.&nbsp;</li> <li>Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.&nbsp;</li> <li>Maintain professional internal and external relationships that meet department core values.&nbsp;</li> <li>Proactively establish and maintain effective working team relationships with all support departments</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> &nbsp;</p><br><ul> <li>Good knowledge of ADIB’s Business Banking products &amp; services</li> <li>Experience of credit analyses and balance sheet spreading.</li> <li>Good knowledge of ADIB’s&nbsp;Operational Policies &amp; Procedures</li> <li>Proficient in credit appraisal techniques including credit, risk, business &amp; financial analysis.&nbsp;</li> <li>Knowledge of Business Relationship Management.</li> <li>Fair Knowledge of UAE banking practices , regulations &amp; risks</li> <li>Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities&nbsp;</li> <li>General awareness of competitors in the local market</li> <li>Excellent knowledge of service standards&nbsp;</li> <li>Knowledge of Cross Sales&nbsp;</li> <li>Computer skills</li> <li>Excellent Communication Skills.<br> &nbsp;</li></ul><p><strong>Previous experience:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><ul> <li>Minimum five (05) years' experience as a Relationship Management&nbsp;experience in a banking environment.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Interface Management &amp; Coordination</p><br><p>* Develop, implement, and maintain the Project Interface Management Plan (IMP).<br> * Identify, define, and manage all project interfaces (technical, organizational, and physical).<br> * Establish and maintain an Interface Register to track interface points, responsibilities, and status.<br> * Ensure proper allocation of interface ownership between EPC contractors, vendors, and stakeholders.</p><br><p>Stakeholder Engagement</p><br><p>* Act as the focal point between ADNOC, PMC team, EPC contractors, licensors, and third parties.<br> * Facilitate coordination between multiple contractors working on interdependent scopes.<br> * Liaise with government authorities, regulatory bodies, and external stakeholders as required.</p><br><p>Engineering &amp; Technical Interfaces</p><br><p>* Ensure alignment and integration across all engineering disciplines.<br> * Coordinate resolution of technical conflicts and discrepancies between contractors.<br> * Review and monitor interface deliverables, including drawings, specifications, and data exchanges.</p><br><p>Project Execution &amp; Construction Interfaces</p><br><p>* Coordinate site interfaces between contractors during construction and installation phases.<br> * Monitor physical interface points to ensure constructability and sequence alignment.<br> * Support resolution of site clashes and interface-related issues.</p><br><p>Schedule &amp; Risk Management</p><br><p>* Integrate interface requirements into the overall project schedule.<br> * Identify interface-related risks and develop mitigation strategies.<br> * Monitor and report on interface performance, delays, and bottlenecks.</p><br><p>Change Management</p><br><p>* Evaluate and manage the impact of design and scope changes on interfaces.<br> * Ensure all changes are communicated effectively across stakeholders.<br> * Maintain traceability of interface changes and approvals.</p><br><p>Documentation &amp; Reporting</p><br><p>* Maintain interface documentation, logs, and communication records.<br> * Prepare regular interface status reports for project management and ADNOC stakeholders.<br> * Track KPIs related to interface performance and issue resolution.</p><br><p>Meetings &amp; Governance</p><br><p>* Lead and facilitate regular interface coordination meetings and workshops.<br> * Ensure timely closure of interface actions and escalation of critical issues.<br> * Support project governance and decision-making processes.</p><br><p>HSE &amp; Quality Compliance</p><br><p>* Ensure all interface activities comply with ADNOC HSE standards and project QA/QC requirements.<br> * Promote a strong safety culture across all interfacing parties.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Technical Competencies</p><br><p>* Strong understanding of EPC project lifecycle (FEED, detailed engineering, construction, commissioning).<br> * Familiarity with interface management tools and systems.<br> * Knowledge of ADNOC standards, procedures, and project execution requirements.<br> * Ability to interpret engineering drawings and technical documentation.</p><br><p>Soft Skills</p><br><p>* Excellent communication and stakeholder management skills.<br> * Strong problem-solving and conflict resolution abilities.<br> * High level of coordination and organizational capability.<br> * Ability to work under pressure in a multi-cultural environment.</p><br><p>Certifications (Preferred)</p><br><p>* PMP (Project Management Professional) or equivalent.<br> * Interface Management certifications (if available).<br> * HSE certifications relevant to ADNOC projects.</p><br><p>Key Performance Indicators (KPIs)</p><br><p>* Timely resolution of interface issues.<br> * Reduction in interface-related delays and rework.<br> * Effective coordination across stakeholders.<br> * Compliance with project schedule and milestones.</p><br><br>Qualifications:<br><p>Bachelor’s Degree in Engineering (Mechanical, Civil, Electrical, or related discipline).<br> * Master’s Degree is an advantage.</p><br><p>Experience</p><br><p>* Minimum 20+ years of experience in oil &amp; gas projects.<br> * At least 5–7 years in Interface Management roles within large EPC/EPCM or PMC projects.<br> * Proven experience on ADNOC or similar Middle East mega projects.<br> * Experience managing interfaces across multiple contractors and disciplines.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 71771&nbsp;</p><br> <p>Mediclinic City Hospital&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br> <p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 &nbsp; &nbsp;Lead Cluster-Level Client Experience Strategy Execution&nbsp; &nbsp;and Performance</p><br> <p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br> <p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br> <p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br> <p><br>2 &nbsp; &nbsp;Manage Client Experience Team and Operations</p><br> <p>Role model Mediclinic Way</p><br> <p>Lead and develop the CX team (support services, officers, coordinators)</p><br> <p>Oversee handling and resolution of all patient complaints and complex cases</p><br> <p>Ensure adherence to client communication standards and escalation protocols</p><br> <p>Maintain documentation and accountability for service recovery<br>3 &nbsp; &nbsp;Drive Mediclinic Way Culture and Staff Engagement</p><br> <p>Coach CX team and frontline staff in service behaviours and communication skills</p><br> <p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br> <p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional&nbsp;</p><br> <p>Partner with HR and training to embed service culture initiatives</p><br> <p><br>4 &nbsp; &nbsp;Lead Local Campaigns and Journey Improvements</p><br> <p>Implement patient journey enhancements tailored to cluster needs</p><br> <p>Run facility-specific CX campaigns in collaboration with regional office</p><br> <p>Coordinate local service projects and ensure documentation of outcomes</p><br> <p>Serve as key link to marketing for brand reputation and internal messaging</p><br> <p><br>5 &nbsp; &nbsp;Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br> <p>Desired Education:<br>Postgraduate training in service excellence,&nbsp;<br>experience management, or related areas.</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br> <p>Desired Experience:</p><br> <p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry&nbsp;<br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships </li><li>Business acumen and ability to interact with corporate client </li><li>Client Experience Design </li><li>Client engagement and experience principles </li><li>Client experience expertise and skills within healthcare </li><li>Client experience related administration of survey systems and other engagement tools </li><li>Communication, marketing, client interaction and reputation management principles </li><li>Verbal and written communication skills in English (Arabic will be an advantage) </li><li>Complaint management and related patient experience principles </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.) </li><li>Change Management &amp; Implementation </li><li>Coaching and Mentoring </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description: Civil Construction Manager – Substation Projects (UAE)</strong> ???</p><br><p><strong>Position Title:</strong> Civil Construction Manager<br><strong>Project Type:</strong> Electrical Substation Projects (132kV / 220kV / 400kV / Distribution Substations)<br><strong>Location:</strong> United Arab Emirates<br><strong>Reporting To:</strong> Project Manager / Project Director</p><br>1. Job Purpose ?<p>The Civil Construction Manager is responsible for leading and managing all civil construction activities for electrical substation projects across the UAE. The role ensures that civil works such as control buildings, transformer foundations, cable trenches, roads, drainage systems, and associated infrastructure are executed safely, efficiently, and in compliance with project specifications, authority regulations, and project timelines.</p><br><p>The Civil Construction Manager oversees site engineers, supervisors, subcontractors, and planning teams, ensuring effective coordination between civil, electrical, mechanical, and commissioning teams. The position requires extensive experience in substation civil works, strong leadership skills, and familiarity with UAE utility authority requirements such as TRANSCO, ADDC, AADC, DEWA, SEWA, and EtihadWE.</p><br>2. Key Responsibilities ??A. Project Planning &amp; Execution<ul><li>Lead the planning and execution of all civil construction activities.</li><li>Review project drawings, specifications, and contract requirements.</li><li>Develop construction strategies and execution plans.</li><li>Ensure alignment of civil works with overall project schedule.</li><li>Monitor project milestones and ensure timely completion.</li><li>Coordinate mobilization of manpower, equipment, and materials.</li><li>Implement construction methodologies for substation works.</li><li>Ensure readiness for electrical equipment installation.</li></ul>B. Site Management &amp; Supervision<ul><li>Manage multiple civil teams across substation sites.</li><li>Supervise site engineers, foremen, and subcontractors.</li><li>Ensure proper sequencing of construction activities.</li><li>Monitor productivity and optimize resource utilization.</li><li>Conduct regular site inspections.</li><li>Ensure compliance with approved drawings and method statements.</li><li>Resolve site-related technical and execution issues.</li><li>Control subcontractor performance and progress.</li></ul>C. Coordination with Project Stakeholders ?<ul><li>Coordinate with Project Manager for execution strategy.</li><li>Liaise with consultants for approvals and inspections.</li><li>Coordinate with electrical construction team for interface works.</li><li>Work with procurement team for timely material delivery.</li><li>Coordinate with QA/QC team for inspections and quality compliance.</li><li>Interface with HSE team for safety implementation.</li><li>Participate in client progress meetings.</li><li>Coordinate with survey team for layout and verification.</li></ul>D. Schedule &amp; Progress Monitoring ?<ul><li>Review and monitor detailed construction schedules.</li><li>Track progress against baseline program.</li><li>Identify delays and implement corrective actions.</li><li>Lead recovery plans when required.</li><li>Conduct weekly progress review meetings.</li><li>Monitor critical path activities.</li><li>Ensure achievement of project milestones.</li><li>Support planning engineer in progress reporting.</li></ul>E. Quality Assurance &amp; Control ?<ul><li>Ensure compliance with project specifications and authority standards.</li><li>Implement quality control procedures for civil works.</li><li>Review Inspection and Test Plans (ITPs).</li><li>Ensure proper inspection before consultant submissions.</li><li>Monitor concrete works, testing, and approvals.</li><li>Ensure compliance with approved materials.</li><li>Address Non-Conformance Reports (NCRs).</li><li>Ensure punch list items closure.</li></ul>F. Health, Safety &amp; Environmental Compliance ?<ul><li>Implement project HSE requirements across all sites.</li><li>Ensure safe working practices for excavation and heavy lifting.</li><li>Conduct safety walkdowns.</li><li>Monitor high-risk activities such as deep excavation.</li><li>Ensure proper barricading and signage.</li><li>Promote safety culture across workforce.</li><li>Ensure compliance with UAE safety regulations.</li><li>Coordinate incident investigation and reporting.</li></ul>3. Scope of Civil Works in Substation Projects ?<p>The Civil Construction Manager will oversee the following works:</p><br><ul><li>Substation control building construction</li><li>GIS building civil works</li><li>Transformer and reactor foundations</li><li>Equipment plinths and support structures</li><li>Cable trenches and cable basements</li><li>Underground duct banks</li><li>Oil containment bund walls</li><li>Boundary walls and security fencing</li><li>Internal asphalt and concrete roads</li><li>Stormwater drainage systems</li><li>Earthing pits and chambers</li><li>Firefighting water tanks and reservoirs</li><li>Security buildings and guard houses</li><li>Gantry foundations</li><li>Cable trenches crossing structures</li><li>Underground utility corridors</li><li>Water supply and sewer systems</li></ul>4. Resource Management ?‍??<ul><li>Plan manpower requirements.</li><li>Monitor labor productivity.</li><li>Manage subcontractor deployment.</li><li>Allocate construction equipment.</li><li>Monitor material consumption.</li><li>Control wastage.</li><li>Ensure proper logistics planning.</li><li>Manage multiple work fronts.</li></ul>5. Commercial &amp; Cost Control Responsibilities ?<ul><li>Monitor construction budget.</li><li>Control material usage.</li><li>Evaluate subcontractor progress for billing.</li><li>Review variation works.</li><li>Support claims preparation.</li><li>Identify cost-saving opportunities.</li><li>Monitor productivity vs cost.</li><li>Assist in procurement planning.</li></ul>6. Technical Responsibilities ?<ul><li>Review IFC drawings and shop drawings.</li><li>Validate equipment foundation levels.</li><li>Ensure proper embedment installation.</li><li>Monitor heavy foundation construction.</li><li>Ensure correct cable trench slopes.</li><li>Review concrete mix design.</li><li>Verify compaction requirements.</li><li>Ensure proper drainage gradients.</li><li>Monitor waterproofing works.</li><li>Address geotechnical challenges.</li></ul>7. Documentation &amp; Reporting ?<ul><li>Review daily progress reports.</li><li>Prepare weekly construction reports.</li><li>Monitor manpower and equipment records.</li><li>Track inspection status.</li><li>Maintain construction logs.</li><li>Review as-built documentation.</li><li>Monitor material submittals.</li><li>Participate in monthly progress reporting.</li></ul>8. Qualification Requirements ?<ul><li>Bachelor’s Degree in Civil Engineering.</li><li>12–18 years total experience.</li><li>Minimum 5–8 years in substation projects.</li><li>UAE substation project experience preferred.</li><li>Experience in 132kV / 220kV / 400kV substations.</li><li>Knowledge of UAE authority standards.</li><li>Professional certifications (preferred).</li><li>UAE driving license preferred.</li></ul>9. Skills &amp; Competencies ?<ul><li>Strong leadership and team management skills.</li><li>Extensive knowledge of civil construction.</li><li>Excellent coordination abilities.</li><li>Planning and scheduling expertise.</li><li>Decision-making capability.</li><li>Problem-solving skills.</li><li>Contractual awareness.</li><li>Risk management capability.</li><li>Strong communication skills.</li><li>Ability to manage multiple projects.</li></ul>10. Software Knowledge ?<ul><li>Primavera P6 (preferred)</li><li>MS Project</li><li>AutoCAD (review level)</li><li>MS Excel (advanced)</li><li>MS Word</li><li>ERP systems</li><li>Project management software</li></ul>11. Key Performance Indicators (KPIs) ?<ul><li>Project schedule adherence</li><li>Civil milestone achievement</li><li>Quality compliance</li><li>Safety performance</li><li>Cost control effectiveness</li><li>Subcontractor productivity</li><li>NCR closure rate</li><li>Client satisfaction</li><li>Resource utilization</li><li>Timely project handover</li></ul>12. Project Phase Responsibilities ?Mobilization Phase<ul><li>Review contract documents.</li><li>Develop execution strategy.</li><li>Mobilize site teams.</li><li>Establish site logistics.</li><li>Coordinate site setup.</li></ul>Construction Phase<ul><li>Manage all civil activities.</li><li>Monitor progress.</li><li>Ensure quality compliance.</li><li>Coordinate interfaces.</li><li>Resolve technical issues.</li></ul>Testing &amp; Commissioning Phase<ul><li>Complete remaining civil works.</li><li>Close punch points.</li><li>Support electrical tea</li></ul> </div>

<ul><li>Oversee and manage the execution of utilities and infrastructure projects under EPC contracts.</li><li>Coordinate all site construction activities to ensure achievement of project milestones safely, on time, within budget, and compliant with quality and client requirements.</li><li>Lead and manage day-to-day construction operations for utilities and infrastructure projects, ensuring adherence to approved schedules, budgets, and quality standards.</li><li>Supervise and direct the work of project engineers, site supervisors, and subcontractors.</li><li>Review and monitor project plans, drawings, and technical specifications to ensure compliance with EPC contractual obligations.</li><li>Coordinate with engineering, procurement, and QA/QC teams to ensure timely material delivery and site readiness.</li><li>Oversee all phases of construction activities including civil, mechanical, electrical, and instrumentation works.</li><li>Ensure compliance with HSE policies and statutory regulations, conducting regular site safety audits and toolbox meetings.</li><li>Monitor progress and prepare weekly and monthly progress reports for management and client review.</li><li>Identify and mitigate potential risks, delays, and cost impacts.</li><li>Attend coordination meetings with clients, consultants, and internal stakeholders.</li><li>Ensure proper documentation of work activities, inspections, and project handover requirements.</li><li>Support commissioning and handover processes in coordination with QA/QC and project control teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree in Mechanical or Civil engineering. </p></li><li><p>8 - 12 years relevant UAE experience in EPC construction, preferably in utilities, water transmission, or infrastructure projects. Experience in pipeline construction.</p></li><li><p>Experience in pipeline construction and site supervision.</p></li><li><p>Proven experience managing multidisciplinary teams on large-scale infrastructure projects.</p></li><li><p>Strong understanding of EPC contracts, project execution methodologies, and site coordination.</p></li><li><p>Knowledge of Transco / TAQA / ADDC / ADSSC or other utility authority requirements preferred.</p></li><li><p>Excellent leadership, communication, and team management skills.</p></li><li><p>Proficient in project management software (e.g., MS Project or Primavera) and MS Office applications.</p></li><li><p>Strong commitment to safety, quality, and timely project delivery.</p></li><li><p>UAE Driving License preferred.</p></li></ul>

<p><strong>Drive Store Sales and Profit</strong></p><br><ul><li><p>Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.</p></li><li><p>Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.</p></li><li><p>Maximize sales opportunities through effective product placement, promotions, and upselling techniques.</p></li><li><p>Constantly review sales performance and key performance indicators to identify opportunities for sales growth.</p></li><li><p>Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.</p></li></ul><p><br></p><p><strong>Develop a Strong and Engaged Team</strong><br></p><ul><li><p>Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.</p></li><li><p>Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.</p></li><li><p>Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.</p></li><li><p>Identify and develop high-potential staff members for future leadership roles within the organization.</p></li></ul><p><br></p><p><strong>Deliver High Level of Customer Service</strong></p><br><ul><li><p>Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand’s values.</p></li><li><p>Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.</p></li><li><p>Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.</p></li><li><p>Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.</p></li></ul><p><br></p><p><strong>Drive Operational & Service Excellence</strong></p><br><ul><li><p>Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.</p></li><li><p>Ensure all operational processes are in place, from inventory management to health and safety procedures.</p></li><li><p>Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues.</p></li></ul><p><br></p><p><strong>Deliver Excellent Visual Standards</strong><br></p><ul><li><p>Ensure the store meets visual merchandising standards, with product displays that are clean, attractive, and aligned with brand guidelines.</p></li><li><p>Regularly check the store’s visual presentation to ensure it’s up-to-date and optimized for customer engagement.</p></li><li><p>Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in sales strategies and profitability.</p></li><li><p>Effective communication and interpersonal skills.</p></li><li><p>Ability to deliver exceptional customer service.</p></li><li><p>Strong organizational and problem-solving skills.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Proven track record of sales and profitability achievement.</p></li><li><p>Experience in implementing successful sales strategies and tactics.</p></li><li><p>Demonstrated commitment to putting the customer first and resolving customer issues effectively.</p></li><li><p>Strong organizational and problem-solving skills to manage complex operational challenges.</p></li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Please read before applying:</b></p><p><br></p><p><b>DO NOT apply for this role if you are currently employed in either a full-time or part-time position.</b></p><p><br></p><p>Applicants&nbsp;<b>MUST</b>:</p><ul><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Currently be based in a GCC country</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be fully available during UAE business hours</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be able to start immediately</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be available to work full-time through September 11</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have 5+ years of strong, hands-on project management experience</li></ul><p><br></p><p>Applications that do not meet all the requirements above will not be considered.&nbsp;Please apply only if you are fully eligible and immediately available.</p><p><br></p><p><b>The role:</b></p><p>MELD Advertising is looking for an experienced&nbsp;<b>Project Manager</b>&nbsp;to support a client who is major international healthcare organization.</p><p><br></p><p>This is a hands-on delivery role for someone who is highly organized, proactive and comfortable keeping multiple projects, stakeholders and deadlines moving at the same time.</p><p><br></p><p>You will coordinate across client stakeholders – as well as MELD teams – to maintain project plans and ensure agreed actions and deliverables continue moving forward.</p><p><br></p><p>Experience working on CX, advertising, marketing, digital or operational improvement projects would be an advantage, but strong project management skills are the priority.</p><p><br></p><p><b>What you’ll do</b></p><p>• Manage multiple small- to medium-sized projects and workstreams</p><p>• Develop and maintain project plans, timelines, actions and deliverables</p><p>• Coordinate meetings and communication across client and internal stakeholders</p><p>• Track decisions, risks, issues, dependencies and next steps</p><p>• Follow up consistently and help maintain accountability across teams</p><p>• Prepare clear project updates and status reports</p><p>• Maintain accurate, organized project documentation</p><p>• Identify potential delays and escalate issues appropriately</p><p>• Help move projects from planning through execution</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What we’re looking for</b></p><p>• Demonstrated project management or project delivery experience</p><p>• Strong organization, prioritization and follow-through</p><p>• Confidence working with multiple stakeholders and senior team members</p><p>• Clear written and verbal communication skills</p><p>• The ability to manage several priorities without losing attention to detail</p><p>• A proactive approach and willingness to take ownership</p><p>• Experience in healthcare, insurance, CX, marketing or communications is helpful, but not essential</p><p><br></p><p><b>Location: </b>Dubai&nbsp;&nbsp;(Remote.) Only applicants currently based within the GCC will be considered.</p><p><b>Engagement: </b>Full-time freelance contract through September 11, with the possibility of extension</p><p><b>Start date: </b>Immediate</p><p><b>Compensation: </b>AED 25,000 per month</p><p><b>Working hours: </b>UAE business hours</p><p><b>Important:&nbsp;</b>This is a freelance contract. Medical insurance, visa sponsorship and other employee benefits are not included.</p><p><br></p><p>Please apply with your CV and ensure your current employment status and GCC location are clearly stated in your application.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong><br>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.<br>DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.<br>Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through <br>the<span> power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span><br><span>please visit https://careers.dhl.com/global/en.</span><br><strong>JOB OVERVIEW</strong><br>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. <br>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. <br><strong>MAIN RESPONSIBILITIES</strong><br>Labor Law &amp; Compliance <br>•Monitor and interpret UAE Labor Law developments and regulatory changes <br>•Assess business impact and provide actionable recommendations<br>•Ensure full compliance through policy updates, process alignment, and stakeholder communication<br>Employee Relations Case Management <br>•Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations<br>•Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories <br>•Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines <br>Investigations &amp; Governance<br>•Conduct or oversee workplace investigations in accordance with internal and legal requirements<br>•Ensure procedural fairness and consistency across all cases<br>Policy Development &amp; Implementation<br>•Design, review, and implement ER policies and procedures aligned with UAE law and global standards<br>•Ensure consistency in application across business units<br>•Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection<br>•Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy<br>Business Partnering<br>•Act as a subject matter expert advising leadership on ER matters<br>•Build capability of managers to handle employee issues effectively<br>•Provide coaching on conflict resolution, performance management, and disciplinary processes<br>Employee Experience &amp; Culture<br>•Foster a respectful, inclusive, and positive work environment<br>•Support diversity, equity, inclusion, and belonging (DEIB) programs<br>Performance Management Support<br>•Ensure alignment of performance management actions with legal and organizational frameworks<br>Audit &amp; Risk Management<br>•Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance <br>•Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit<br><strong>YOUR PROFILE</strong><br><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities</b></p><ul><li>Coordinate MEP BIM models across Mechanical, Electrical, and Plumbing disciplines.</li><li>Develop, review, and manage BIM models in accordance with project requirements.</li><li>Perform clash detection and coordinate resolutions using Navisworks.</li><li>Ensure models comply with BIM standards, LOD requirements, and project specifications.</li><li>Coordinate with architects, structural engineers, consultants, and project teams.</li><li>Produce coordinated shop drawings, installation drawings, and as-built models.</li><li>Conduct BIM coordination meetings and maintain issue logs.</li><li>Support project teams with model updates, revisions, and technical coordination.</li><li>Ensure timely delivery of BIM models and project documentation.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Desired Candidate Profile</b></p><ul><li>Bachelor's Degree/Diploma in Mechanical, Electrical Engineering, or a related field.</li><li>Minimum <b>5+ years</b> of experience as an MEP BIM Coordinator.</li><li>Strong proficiency in <b>Revit MEP, Navisworks Manage, AutoCAD, and BIM 360/ACC</b>.</li><li>Experience in clash detection, model coordination, and LOD 300–500 development.</li><li>Knowledge of BIM standards, workflows, and construction documentation.</li><li>Experience in commercial, residential, or infrastructure projects.</li><li>Excellent coordination, communication, and problem-solving skills.</li><li>UAE experience is preferred.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Role Purpose</b></span></p><br><br><p>The Specialty Account Manager is responsible for end-to-end management of innovative products within the assigned territory. The role will lead engagement with internal and external stakeholders, deliver tailored, patient-focused detailing for healthcare professionals, support product formulary listing, ensure product availability for patients, and deliver agreed business outcomes in line with GSK policies and procedures.</p><br><br><br><p><span><b>Core Responsibilities</b></span></p><br><br><ul><li>Execute commercial strategic priorities in the defined territory and offer appropriate solutions by acting as a trusted advisor to healthcare professionals.</li><li>Monitor product performance on a regular basis and recommend actions through the development and effective execution of a robust territory business plan aligned to the commercial strategy.</li><li>Support delivery of the annual operational plan, including development and roll-out of new campaigns based on market needs, in collaboration with medical and regulatory colleagues and in line with all approval requirements.</li><li>Develop market intelligence and support the forecasting process in alignment with commercial, trade channel and marketing teams to reflect actual market demand.</li><li>Drive end-to-end patient solutions and tracking to support product supply, coordinating with supply chain and commercial trade channel teams to ensure product availability and appropriate shelf-life management.</li><li>Conduct regular external meetings and interactions with healthcare professionals to drive disease awareness and appropriate product use.</li><li>Build and maintain long-term relationships with relevant scientific groups and key experts to support patient care across the region.</li><li>Partner with market access colleagues to develop and implement access plans for the defined territory, supporting a clear access roadmap with key accounts.</li></ul><br><p><span><b>Accountability</b></span></p><br><br><ul><li>Deliver performance and results through continuous patient recruitment activities, end-to-end account management and full adherence to GSK’s ways of working.</li><li>Develop, agree and implement an area business plan, prioritizing key risks and opportunities per account and optimizing resources to maximize results.</li><li>Execute agreed marketing and promotional activities that address market needs and support portfolio performance, in line with GSK policies and local regulations.</li><li>Manage product supply within the territory, working closely with supply and commercial trade channel teams to follow up on quantities, orders and fulfilment.</li><li>Generate robust account-level insights and patient enrolment data to support accurate demand forecasting.</li><li>Develop and manage long-term, collaborative business partnerships with healthcare professionals and key accounts.</li></ul><br><p><span><b>Compliance and Ethics</b></span></p><br><br><ul><li>Operate in full alignment with GSK and local country standards, policies and procedures.</li><li>Build and maintain knowledge of GSK codes, policies, procedures and applicable legal and regulatory requirements, and ensure all activities adhere to these requirements.</li><li>Maintain strong partnerships with stakeholders to proactively identify and manage issues and follow approved courses of action.</li><li>Role-model collaborative relationships based on trust, openness, honesty and transparency.</li><li>Demonstrate GSK values and behaviors, with integrity at the core of all decisions and actions.</li></ul><br><p><span><b>Minimum Qualifications and Experience</b></span></p><br><br><ul><li>Based in <b>Abu Dhabi</b> with at least 1 year of relevant experience in the field.</li><li>Science-related degree (for example: medicine, pharmacy or equivalent).</li><li>Minimum of 3 years’ sales experience in the pharmaceutical industry.</li><li>Excellent presentation, product-detailing and sales skills.</li><li>Strong understanding of local business dynamics, country-specific requirements and relevant healthcare professional groups.</li><li>Proven ability to build and manage relationships with healthcare professionals, key institutions and professional associations.</li><li>Resilient, self-motivated and persistent, with the ability to meet deadlines and perform effectively under pressure.</li><li>Comfortable challenging the status quo, using creativity and generating new and bold ideas.</li><li>Fluent in written and spoken English.</li></ul><br><p><span><b>Preferred Experience</b></span></p><br><br><ul><li>Experience in more than one specialty area ideally across <b>(infectious diseases, urology, gynecology</b>).</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><p><b>Skills</b></p><br><br>Account Management, Data to Insights, Digital Fluency, Negotiation, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Senior Client Relationship Manager - Corporate Services<br><br>Work Location: Geneva, Switzerland<br><br>Estimated Salary Range: CHF 100,000-120,000 per annum + Bonus<br><br> <br><br>Applicants must already be located in Geneva to be considered for this post.<br><br>We are seeking an experienced Senior Client Relationship Manager to join our Corporate Services team.<br><br>The successful candidate will manage and develop client relationships while overseeing the delivery of high-quality corporate, tax, and accounting services. This role requires a versatile professional who is willing to broaden their expertise and work across multiple service lines.<br><br>Qualifications &amp; Experience:<br>Minimum 7-10 years of relevant professional experience, ideally within corporate services, tax advisory, accounting, fiduciary services, or a similar environment.Strong background in at least one (preferably more) of the following areas:<br>Corporate servicesTaxAccounting<br><br><br><br>While a solid foundation in one of the above disciplines is essential, the ideal candidate will not operate in a silo. We are looking for a professional who is eager to expand their knowledge, diversify their expertise, and work across different practice areas as client needs require.<br><br>Key Attributes:<br>Proven client relationship management experienceCommercial awareness and solution-oriented mindsetAbility to coordinate multidisciplinary servicesWillingness to learn, adapt, and broaden professional scopeProactive, hands-on, and accountable<br><br><br>This position is suited for a professional seeking long-term growth in a dynamic and diversified corporate services environment.<br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Corporate Services, Fiduciary services, tax, financial services, accounting, family office<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p>We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><br><br>Job Description<br><p>The Assistant Project Manager will report to the Turner &amp; Townsend Senior or Lead Project Manager internally and the client representative at a project level. The incumbent will be based in Dubai and may be required to travel across the UAE region.</p><br><p>The Assistant Project Manager will operate in a collaborative supporting team environment, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality, sustainability and safety standards.</p><br><p>We are looking for an enthusiastic self-motivated individual who has excellent written and verbal communication skills and who wants to make a difference to the Project Management division.</p><br><p><strong>Key Attributes and Duties:</strong></p><br><ul><li>You will have both precontract and post contract delivery experience.</li><li>You will show an understanding of management and possess interpersonal skills and a core technical skillset, an understanding of construction with commercial and contractual awareness.</li><li>As a smart and enthusiastic Assistant Project Manager you will understand the complexities of a large-scale real estate project.</li><li>Your strong interpersonal skills and exceptional relationship management experience will enable you to effectively liaise with a diverse range of clients, sub-contractors and key stakeholders.</li><li>You are immaculately presented and possess knowledge of the end-to-end project delivery lifecycle inclusive of design, procurement, permitting, construction and handover processes.</li></ul><p>Your success in delivering building projects will allow you to execute the following&nbsp;<strong>key responsibilities&nbsp;</strong>as Assistant Project Manager.&nbsp;</p><br><ul><li>Support the management of a suite of governance, communication and management control systems for the proper conduct and assured delivery of the client’s essential services and works.</li><li>Review the organization structures of the parties and recommend alignment measures.</li><li>Monitor performance and initiate any required safety or performance improvement measures and methodologies.</li><li>Monitor and audit compliance with the requirements of the management systems and report as required.</li><li>Continually identify any project risks, actively assign and manage mitigations as appropriate.</li><li>Participate in weekly technical and progress meetings relating to the services and works.</li><li>Participate in client stage gateway reviews and attainment of conditions precedent to such approvals.</li><li>Support the attainment of design stage deliverables to schedule and quality that may be concurrent with any fast track works package procurements and associated permitting and approvals requirements.</li><li>&nbsp;Attend the site(s) as often as required to review HSSE, logistics and progress against the programme.</li><li>Support the preparation of formal reports on project progress measured against the baseline and milestone dates and agreed project-wide KPI’s.</li><li>&nbsp;Support the preparation of weekly, monthly and ad-hoc reports on project progress for the Employer’s representative, prepare and conduct presentations as required.</li><li>Support the management and administration of the relevant contracts affording appropriate protection of the client’s interests.</li><li>Support the preparation and timely issuance of company invoices and receipts against the agreed contract.</li></ul><br>Qualifications<br><p><strong>Essential</strong></p><br><ul><li>Degree in&nbsp;engineering, construction management or an equivalent technical qualification</li><li>Buildings/Infrastructure sector experience</li><li>Minimum 3 -4&nbsp; years Project Management experience</li></ul><p><strong>Desirable</strong></p><br><ul><li>Experience of working in the Middle East / UAE</li><li>Recognized Project Management Qualification&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Membership or chartership of a recognized professional industry body, such as RICS</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.</em>&nbsp;</p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em>&nbsp;</p><br><p><em>Turner &amp; Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.</em>&nbsp;</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em>&nbsp;</p><br><p>Please find out more about us at&nbsp;www.turnerandtownsend.com/&nbsp;</p><br><p>#LI-AD1</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda&nbsp;</span></p><br><br> <p><strong><span>Business</span></strong></p><br><br> <p><strong><span>Acquisition &amp; Sales Management</span></strong><br><span>• &nbsp; &nbsp;Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.&nbsp;</span><br><span>• &nbsp; &nbsp;Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• &nbsp; &nbsp;Update &amp; maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• &nbsp; &nbsp;Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• &nbsp; &nbsp;Activation of dormant accounts.</span><br><span>• &nbsp; &nbsp;Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <p><strong><span>Customer Relationship Building</span></strong><br><span>• &nbsp; &nbsp;Build and deepen relationships with existing Priority Customers&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• &nbsp; &nbsp;Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• &nbsp; &nbsp;Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in other places.</span><br><span>• &nbsp; &nbsp;Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Ensure compliance of laid down process and procedures.</span><br><span>• &nbsp; &nbsp;Facilitate and Implement work process improvements.</span><br><span>• &nbsp; &nbsp;To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People &amp; Talent</strong>&nbsp;</span><br><span>• &nbsp; &nbsp;Lead through example and build the appropriate culture and values. &nbsp;Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• &nbsp; &nbsp;Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• &nbsp; &nbsp;Responsibility to review team structure/capacity plans.</span><br><span>• &nbsp; &nbsp;Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <p><strong><span>Risk Management</span></strong><br><span>• &nbsp; &nbsp;Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• &nbsp; &nbsp;Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• &nbsp; &nbsp;Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• &nbsp; &nbsp;Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance&nbsp;</span></strong></p><br><br> <p><span>• &nbsp; &nbsp;To be able to detect any suspicious transactions, Money laundering, forgeries etc&nbsp;</span><br><span>• &nbsp; &nbsp;Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure all GPS standards are followed and adhered.</span></p><br><br> <p><strong><span>Regulatory &amp; Business Conduct&nbsp;</span></strong><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br> <p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• &nbsp; &nbsp;Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• &nbsp; &nbsp;Customer Service Manager - WM - for Product services to the customers</span><br><span>• &nbsp; &nbsp;Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Branch Managers - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• &nbsp; &nbsp;Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• &nbsp; &nbsp;Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br> <p><strong><span>Other Responsibilities</span></strong><br><span>• &nbsp; &nbsp;Ability to maintain a highly decent professional environment in the Priority Centre.&nbsp;<br>• &nbsp; &nbsp;Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct&nbsp;</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Spot Opportunities</span><br><span>• &nbsp; &nbsp;Solve Problems</span><br><span>• &nbsp; &nbsp;Take the Lead</span><br><span>• &nbsp; &nbsp;Build Resilience&nbsp;</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;University Graduate.</span><br><span>• &nbsp; &nbsp;Relevant experience in relationship management.</span><br><span>• &nbsp; &nbsp;Experience in handling all Banking Customer Services &amp; Investment Products.</span><br><span>• &nbsp; &nbsp;Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• &nbsp; &nbsp;Networking ability to manage interdepartmental deliverables.</span><br><span>• &nbsp; &nbsp;Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• &nbsp; &nbsp;Proficiency in Computers.</span><br><span>• &nbsp; &nbsp;Adapting to multi-cultural environment.</span><br><span>• &nbsp; &nbsp;Good knowledge of banking practises and regulations.</span><br><span>• &nbsp; &nbsp;Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br> <p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br> <p><span>Together we:</span></p><br><br> <ul> <li><span><strong>Do the right thing</strong>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li> <li><span><strong>Never settle,</strong>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li> <li><span><strong>Are better together,</strong>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li> </ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><strong>Core bank funding for retirement savings, medical and life insurance,</strong>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><strong>Time-off</strong>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><strong>Flexible working</strong>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><strong>Proactive wellbeing support</strong>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><strong>A continuous learning culture</strong>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><strong>Being part of an inclusive and values driven organisation,</strong>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Context of the Role</strong></p><br><p>We are seeking a highly strategic, commercially-minded Senior Corporate Finance Professional to join our global finance organization. This is a high-impact, visible, and senior individual contributor role that will be instrumental in shaping our long-term financial strategy, driving complex financial modeling, and leading critical investor relations activities.</p><br><p>This role is designed for a rigorous, analytical thinker who thrives in a fast-paced fintech environment. You will act as a trusted advisor to the executive leadership team, providing data-driven insights that influence pivotal business decisions, M&amp;amp;A evaluations, and capital allocation strategies.</p><br><p><strong>What You’ll Do</strong></p><br><p><strong>Strategy &amp;amp; Business Planning</strong></p><br><ul><li>Partner directly with the C-suite and executive leadership to define and refine Ezras’ long-term corporate strategy, financial goals, and operational metrics.</li><li>Evaluate strategic growth opportunities, including M&amp;amp;A targets, joint ventures, new market entries, and product expansions.</li><li>Act as a strategic sounding board for business leaders, driving alignment between finance, commercial, product, and operations teams to accelerate revenue growth and profitability.</li></ul><p><strong>Advanced Financial Modeling &amp;amp; Analytics</strong></p><br><ul><li>Build, maintain, and own complex, dynamic financial models from scratch to forecast corporate performance, evaluate investment ROI, and support capital allocation decisions.</li><li>Conduct deep-dive scenario analysis, stress testing, and unit economic modeling to guide pricing strategies, product profitability, and FX/Treasury impact.</li><li>Translate massive, complex data sets into clear, actionable insights and polished presentations for the Executive Team and Board of Directors.</li></ul><p>&amp;nbsp;</p><br><p><strong>Investor Relations &amp;amp; Capital Markets</strong></p><br><ul><li>Act as a key liaison between Ezra and our existing/prospective investors, ensuring clear, consistent, and compelling communication of our financial narrative and business strategy.</li><li>Lead the preparation of high-quality investor materials, including pitch decks, board packages, financial tear sheets, and management discussion &amp;amp; analysis (MD&amp;amp;A) reports.</li><li>Support future fundraising, debt financing, and potential capital market activities by preparing data rooms, managing rigorous due diligence processes, and coordinating with external advisors.</li></ul><p><strong>About You (Requirements)</strong></p><br><ul><li>At least 8 to 10 years of progressive, rigorous experience, primarily within top-tier Investment Banking, Tier-1 Management Consulting (MBB), or Private Equity, followed by highly strategic Corporate Finance/FP&amp;amp;A experience at a fast-growing tech/fintech company.</li><li>Deep understanding of the technology and financial services sectors; specific knowledge of FinTech, SaaS, or global payments (cross-border, FX, treasury) is highly advantageous.</li><li>Exceptional financial modeling capabilities. You must be completely comfortable building and dissecting complex models independently.</li><li>Exceptional verbal and written communication skills</li><li>A true 'full-stack' finance professional—comfortable operating at a highly strategic level in boardroom conversations, while being perfectly willing to roll up your sleeves and execute the detailed analytical work independently.</li></ul><p><strong>Required Qualifications &amp;amp; Certifications</strong></p><br><ul><li>Education: Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or a highly quantitative field from a top-tier university.</li><li>Advanced Degree: A Master of Business Administration (MBA) from a leading, globally recognized business school is strongly preferred.</li><li>Professional Certifications:<ul><li>CFA (Chartered Financial Analyst) designation is highly desirable.</li><li>CPA (Certified Public Accountant), CA (Chartered Accountant), or equivalent accounting qualification is a strong plus.</li><li>Advanced Financial Modeling certifications (e.g., FMVA) are a bonus.</li></ul></li></ul><strong>Company overview:</strong><p>Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.&amp;nbsp;</p><br><p>Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.&amp;nbsp;</p><br><ul><li>ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.&amp;nbsp;</li><li>Nano is a micro cash advance offered to mobile wallet users on demand.&amp;nbsp;</li><li>BNPL facilitates payment installments for products and services&amp;nbsp;</li></ul><p>As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.&amp;nbsp;</p><br><p>Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.&amp;nbsp;</p><br><p>But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.</p><br> </div>