Quality Control Manager Jobs in UAE

We are seeking an experienced Geotechnical Manager / Geotechnical Engineering Director to lead geotechnical design, ground investigation, technical assessments, and engineering delivery across major construction and infrastructure projects. Key Responsibilities Lead geotechnical investigations, analysis, design, and technical planning. Oversee foundation systems, excavation, retaining structures, slope stability, ground improvement, and earthworks. Review geotechnical reports, calculations, drawings, specifications, and technical submissions. Coordinate with civil, structural, architectural, and construction teams, as well as contractors and consultants. Assess ground conditions, geotechnical risks, settlement, stability, and construction challenges. Ensure projects comply with engineering standards, regulatory requirements, quality, safety, cost, and schedules. Provide technical guidance and mentor geotechnical engineers and project teams. Requirements & Qualifications Diploma/Degree in Geotechnical Engineering, Civil Engineering, Geological Engineering, or a related field. Proven experience in geotechnical engineering, foundation design, ground investigation, or a senior engineering role. Strong knowledge of soil mechanics, foundation engineering, slope stability, retaining systems, excavation, and ground improvement. Proficient in PLAXIS, Geo Studio, Auto CAD, Civil 3D, or other relevant engineering software. Strong technical, analytical, leadership, communication, and problem-solving skills. Experience managing large-scale projects, multidisciplinary teams, consultants, contractors, and authorities. Professional accreditation such as PE, Chartered Engineer, or equivalent is an advantage. Experience in infrastructure, high-rise, commercial, residential, marine, or large-scale development projects is preferred.

Human Resources Manager | Reef Group Position Title: Human Resources Manager Location: Dubai, United Arab Emirates Job Type: Full-Time<br>About the Role Reef Group is seeking an experienced Human Resources Manager to lead and manage HR operations for our UAE business. The role will serve as the main HR representative in Dubai and the key point of coordination between UAE employees and management and the Human Resources Department at Reef Group Headquarters in Riyadh. The HR Manager will be responsible for ensuring effective HR operations, compliance with UAE Labor Law, employee relations, payroll coordination, government-related employment processes, and consistent implementation of Group HR policies and procedures.<br>Key Responsibilities Lead and manage day-to-day HR operations across the UAE. Act as the primary HR point of contact for employees and management in Dubai. Maintain strong coordination and alignment with Reef Group Headquarters HR team. Manage the full employee lifecycle, including onboarding, employee relations, contract changes, promotions, transfers, and offboarding. Oversee attendance, leave management, payroll inputs, employee documentation, and HR records. Ensure compliance with UAE Labor Law and applicable employment requirements. Oversee visa, work permit, Emirates ID, medical insurance, and related government processes. Handle employee relations, disciplinary matters, grievances, and policy-related cases in coordination with Headquarters. Coordinate with Finance, IT, Administration, Government Relations, Talent Acquisition, and other departments. Prepare and monitor HR reports, headcount, turnover, attendance, and employee movements. Support the implementation and improvement of Group HR policies, systems, and employee initiatives in the UAE.<br>Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.5–8 years of relevant HR experience, with strong exposure to HR Operations and employee relations. Strong practical knowledge of UAE Labor Law and employment requirements. Experience managing employee lifecycle, payroll coordination, contracts, visas, work permits, and HR administration. Experience within retail, large groups, multi-entity organizations, or fast-growing companies is a must. Strong leadership, communication, problem-solving, and stakeholder management skills. Strong Arabic and English communication skills. Professional HR certification such as SHRM, CIPD, HRCI, or equivalent is an advantage.<br>Why Join Us? Join Reef Group during an exciting stage of regional and international growth. As Human Resources Manager – UAE, you will take ownership of local HR operations, partner closely with management, and play a key role in strengthening HR practices and supporting our continued expansion.

Our client is looking for a Business Development Manager to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts, planning, following new business opportunities and setting up meetings with the clients.<br>Here's a portrait of what our ideal candidate would look like BDM will be responsible for building new key customer relationships as well as identifying new business opportunities to provide facility management services Responsible for arranging client meetings, visiting suppliers and consultants and generally opening the door for the company technical teams to develop proposals for work as well as attending industry functions, organizing marketing events. Provide guidance and leadership to department employees to ensure effective and efficient flow of work Achieving sales targets and securing and closing new contracts in UAE ( All Emirates) New business development, and managing existing accounts, contracts and renewals. Job costing, tenders, pricing and commercial documentation. BD Manager is involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include soft & hard services. Appreciation of the tender process with regards to commercial and public sector procurement are also key attributes will need to demonstrate. Preparing documents to put out tenders for contractors Project management and supervising and coordinating work of contractors.<br><br>Experience (experience required for the job) Hands on facilities management background. Essential to have technical knowledge Must have recent UAE FM experience Proven sales track record within Facilities Management Min 5yrs experience in Business Development UAE Driving License<br>We're looking for a very specific candidate for the role. If you think you're that person, we're really looking forward to hearing from you.

???????? WE’RE HIRING: ASSET MANAGEMENT MANAGER???? Location: Dubai, United Arab Emirates???? Sector: Real Estate | Investment | Portfolio Management???? Strategic Role | Career Advancement | Professional Growth Are you a commercially minded asset management professional with a strong understanding of investment performance and portfolio optimization? Join a dynamic team in Dubai and help drive sustainable asset value, operational efficiency, and long-term investment returns.???? ROLE RESPONSIBILITIES???? Establish and implement asset management plans based on business and investment objectives.???? Review asset performance, rental income, operating costs, cash flow, and financial results.???? Identify opportunities to improve profitability, occupancy, efficiency, and overall asset value.???? Prepare financial models, annual budgets, forecasts, valuations, and performance reports.???? Conduct market research and assess investment risks, trends, and commercial opportunities.???? Collaborate with property managers, operators, investors, consultants, and external partners.???? Monitor leasing strategies, maintenance plans, refurbishment projects, and capital expenditure.???? Track asset-level KPIs and provide actionable recommendations to senior leadership.???? Support acquisition, disposal, refinancing, and portfolio restructuring initiatives.???? Ensure asset strategies remain aligned with financial targets, governance standards, and investment objectives.???? QUALIFICATIONS✅ Bachelor’s degree in Finance, Real Estate, Economics, Business, or a related discipline.✅ 6+ years of experience in asset management, investment analysis, or real estate finance.✅ Strong knowledge of portfolio analysis, financial forecasting, valuation, and performance measurement.✅ Advanced Excel and financial modeling capabilities.✅ Excellent strategic thinking, negotiation, and stakeholder management skills.✅ Ability to interpret market data and translate insights into business decisions.✅ Experience in the UAE or GCC market is an advantage.✅ CFA, CAIA, RICS, ACCA, or CPA certification is a plus.???? WHY JOIN US?✨ Work on strategic asset and investment initiatives in Dubai.✨ Collaborate with experienced professionals and international stakeholders.✨ Gain valuable exposure to portfolio growth and asset value enhancement.✨ Enjoy a supportive, performance-driven, and multicultural workplace.✨ Access opportunities for professional development and career progression.???? APPLY NOW! Bring your expertise to a role where strategic thinking, financial insight, and commercial impact make a difference.#WeAre Hiring #Asset Management Manager #Asset Management Jobs #Real Estate Careers #Investment Jobs #Dubai Careers #UAEJobs #Portfolio Management #Career Growth

SENIOR PROJECTS MANAGERLocation: Dubai, UAEIndustry: Real Estate Development<br>About the Role Our client is a leading real estate development group with major developments across the UAE and KSA. They are looking to appoint an experienced Senior Projects Manager to lead and oversee project management activities across a diverse portfolio of large-scale developments. The role will have overall responsibility for project delivery across design, construction, and facility management, ensuring projects are delivered on time, within budget, within scope, and in line with required quality, regulatory, and governance standards.<br>Key Responsibilities• Develop and implement project management strategies, frameworks, KPIs, and delivery standards aligned with the organisation’s business objectives.• Lead and oversee the overall project portfolio across the UAE and KSA.• Manage projects across the full lifecycle, from design development and tendering through construction, completion, and handover.• Ensure projects are delivered within approved scope, budget, schedule, and quality requirements.• Oversee design management across architectural, structural, MEP, electrical, safety, and security disciplines.• Lead procurement, tendering, contract negotiations, vendor management, and contract administration.• Manage variations, claims, change orders, and contractual matters in accordance with FIDIC principles.• Monitor project budgets, cash flow, cost forecasts, resource utilisation, and financial performance.• Identify project risks, delays, and escalations and implement appropriate mitigation and recovery strategies.• Manage consultants, contractors, service providers, government authorities, and other key stakeholders.• Establish effective project governance, reporting, and performance monitoring mechanisms.• Provide regular project and portfolio updates to senior management and key stakeholders.• Lead, mentor, and develop a high-performing project management team.• Drive continuous improvement through standardised project management methodologies, digital tools, and industry best practices.<br>Requirements• Bachelor’s degree in Civil Engineering, Architecture, Real Estate, or a related discipline. A Master’s degree is preferred.• Minimum 10 years of experience in real estate development and project management.• Proven experience managing large-scale, complex, or mixed-use developments.• Strong leadership experience managing multidisciplinary and multi-stakeholder projects.• Experience working on projects within the UAE and/or KSA.• Strong knowledge of pre- and post-contract management and FIDIC regulations.• PMP, PRINCE2, or other relevant project management certification is advantageous.• Strong understanding of project controls, commercial management, cost optimisation, risk management, and contractual matters.• Excellent leadership, stakeholder management, communication, and problem-solving skills.<br>Key Competencies• Strategic Project Leadership• Project & Portfolio Management• Contract & Commercial Management• Cost & Risk Management• Stakeholder Management• Design & Construction Management• Team Leadership• Problem Solving & Crisis Management• Continuous Improvement

To manage all the administrative and HR functions of AMS outsourced staff, including recruitment and staff placement in liaison with the Client.<br>Responsibilities:<br>Ensure positive image of employer i.e. AMS International Sourcing & recruitment of staff, including liaison with MS Management, AMS management & employment agencies where necessary, interviewing, screening & short listing candidates & arranging interviews. Work on the smooth transit of new joiners in the company. Supervision of staff in terms of time and attendance, leave, annual tickets and other personal details. Counseling of staff & problem solving where necessary. Maintenance of Personnel Files, including liaison with AMS Head Office for Immigration and Labour procedures. Maintaining Annual Leave & Sick Leave schedules & relevant liaison with client . Liaising with Client annually regarding staff bonuses & increments. Work on improvement processes and liaise with staff. Ensure policies and procedures are applied consistently and highlight ambiguity. Liaise with the client on new joiners, leavers, changes in terms of office spacing and other logistics. Manage Monthly payrolling and invoicing through client portals<br>Job Requirements:Experience minimum 5 years Excellent communication skills, PC hands on exposure. Can work independently Well aware of the labor laws Can lead a team/ peoples person Ability to work in a multi-cultural, work change environment.

We are seeking an experienced Facilities Manager / Facilities Director to lead facilities operations, building maintenance, asset management, and workplace services across properties and facilities. Key Responsibilities Lead facilities operations, building maintenance, asset management, and daily site services. Oversee MEP systems, HVAC, electrical, plumbing, security, cleaning, and other building services. Manage contractors, vendors, service providers, maintenance teams, and facility staff. Monitor facility performance, maintenance schedules, operating costs, safety, and service quality. Ensure compliance with building regulations, health and safety requirements, and maintenance standards. Manage preventive maintenance, repairs, inspections, emergency response, and facility improvement projects. Develop and manage budgets, maintenance plans, contracts, and operational reports. Drive energy efficiency, sustainability, cost optimisation, and continuous improvement. Requirements & Qualifications Diploma/Degree in Facilities Management, Building Services, Engineering, Property Management, or a related field. Proven experience in facilities management, property operations, building maintenance, or a related senior role. Strong knowledge of MEP systems, building operations, maintenance, safety, compliance, and facility management practices. Strong leadership, communication, organisational, analytical, and problem-solving skills. Experience managing vendors, contractors, budgets, maintenance programmes, and multidisciplinary teams. Familiarity with CMMS, CAFM, BMS, energy management systems, or other facilities technology. Relevant certification in Facilities Management, Engineering, Building Management, or Workplace Management is an advantage. Experience in commercial buildings, residential developments, hospitals, hotels, data centres, industrial facilities, or large-scale properties is preferred.

We are seeking an experienced Information Management Manager / Information Management Director to lead information governance, data management, document control, and digital information strategies across the organisation. Key Responsibilities Develop and implement information management strategies, policies, standards, and governance frameworks. Lead document management, data governance, information architecture, and records management. Ensure information is accurate, accessible, secure, compliant, and properly maintained. Manage document control systems, databases, information platforms, and digital workflows. Establish and monitor information standards, processes, quality controls, and retention requirements. Collaborate with IT, project, engineering, business, and leadership teams to improve information workflows. Drive digital transformation, automation, system integration, and continuous improvement. Lead and mentor information management, document control, and data management teams. Requirements & Qualifications Diploma/Degree in Information Management, Information Technology, Data Management, Business, Library Science, or a related field. Proven experience in information management, data governance, document control, records management, or a related senior role. Strong knowledge of information governance, document management, data quality, security, and compliance. Proficient in Share Point, Microsoft 365, EDMS, BIM/CDE platforms, databases, or other relevant information systems. Strong analytical, organisational, communication, leadership, and problem-solving skills. Experience managing information systems, digital workflows, cross-functional teams, and large-scale projects. Relevant certification in information management, data governance, records management, or related disciplines is an advantage. Experience in construction, engineering, infrastructure, technology, or other information-intensive environments is preferred.

We are seeking an experienced Sustainability Manager / Sustainability Director to lead sustainability strategy, environmental initiatives, ESG programmes, and sustainability performance across the organisation. Key Responsibilities Develop and implement sustainability strategies, ESG programmes, policies, and targets. Lead initiatives covering carbon reduction, energy efficiency, waste management, resource efficiency, and environmental performance. Monitor and report on sustainability KPIs, carbon emissions, ESG metrics, and regulatory requirements. Conduct sustainability assessments, audits, risk reviews, and improvement programmes. Collaborate with operations, engineering, procurement, finance, HR, and leadership teams to integrate sustainability into business operations. Support green building certifications, sustainability reporting, stakeholder engagement, and compliance initiatives. Identify opportunities for cost savings, operational efficiency, climate resilience, and sustainable business practices. Lead and mentor sustainability, environmental, and ESG teams. Requirements & Qualifications Diploma/Degree in Environmental Science, Sustainability, Engineering, ESG, Environmental Management, or a related field. Proven experience in sustainability, ESG, environmental management, or a related senior role. Strong knowledge of carbon management, energy efficiency, environmental regulations, ESG reporting, and sustainability frameworks. Familiarity with GRI, GHG Protocol, TCFD/ISSB, LEED, BREEAM, Green Mark, or other relevant standards. Strong analytical, strategic, communication, leadership, and project management skills. Experience working with cross-functional teams, regulators, consultants, and senior stakeholders. Relevant certification in sustainability, ESG, environmental management, or energy management is an advantage. Experience in construction, real estate, infrastructure, manufacturing, technology, or other relevant industries is preferred.

CRM Manager Role Description We are looking for a strategic and data-driven CRM Manager to lead customer relationship management initiatives and strengthen customer engagement, retention, and lifetime value. The role will be responsible for developing and executing CRM strategies across the customer lifecycle, using customer insights and data to deliver personalized and effective communication. Key responsibilities include managing CRM campaigns across email, SMS, push notifications, and other customer channels; developing customer segmentation, targeting, and lifecycle strategies; analyzing customer behavior, engagement, retention, conversion, and revenue metrics; and working closely with Marketing, Product, Sales, and Data teams to optimize customer journeys. The CRM Manager will also oversee campaign planning, execution, testing, and performance reporting, while identifying opportunities to improve customer activation, retention, and re-engagement. The role requires strong analytical thinking, commercial awareness, attention to detail, and the ability to turn customer data into actionable strategies. Qualifications Bachelor’s degree or above in Marketing, Business, Communications, Data Analytics, or a related discipline. Strong understanding of CRM, customer lifecycle management, segmentation, retention, and engagement strategies. Strong analytical and problem-solving skills with the ability to interpret customer and campaign data. Familiarity with CRM platforms, marketing automation tools, customer databases, and analytics systems. Proficiency in Excel, data analysis, and performance reporting; knowledge of SQL or BI tools is an advantage. Strong understanding of digital marketing channels and customer journey optimization. Excellent communication, project management, and cross-functional collaboration skills. Highly organized, detail-oriented, commercially aware, and results-focused. Strong customer-centric mindset with a structured and data-driven approach to decision-making.

About the Role We are looking for an experienced and results-driven Business Development Manager to join our team in Kochi, Kerala. The ideal candidate will be responsible for identifying new business opportunities, developing strong B2B relationships, managing enterprise accounts, and driving revenue growth across POS solutions, ERP applications, IT hardware, networking equipment, and smart business systems. Key Responsibilities Identify and develop new business opportunities through prospecting, networking, referrals, and market research. Generate and manage qualified B2B leads and convert them into business opportunities. Build and maintain strong relationships with corporate and enterprise clients. Understand client requirements and recommend suitable POS, ERP, IT hardware, networking, and smart technology solutions. Conduct client meetings, product presentations, demonstrations, and site visits. Prepare quotations, proposals, commercial negotiations, and sales presentations. Manage the complete sales cycle from lead generation to closing and onboarding. Maintain an active sales pipeline and consistently work toward revenue targets. Develop new accounts while maintaining long-term relationships with existing customers. Coordinate with internal technical, operations, and support teams to ensure smooth project execution. Monitor market trends, competitor activities, and customer requirements to identify new opportunities. Maintain accurate sales reports, CRM records, and regular business development updates. Requirements3+ years of experience in IT Sales / Business Development. Proven experience selling POS Hardware, ERP Applications, IT Hardware, Networking Equipment, or Smart Business Systems. Strong B2B, corporate, and enterprise sales experience. Excellent communication, presentation, negotiation, and relationship-management skills. Strong understanding of the complete B2B sales cycle. Ability to independently manage leads, client meetings, negotiations, and closures. Willingness to travel for client meetings and site visits. Strong business acumen and a target-oriented approach. Bachelor’s degree in Business Administration, IT, Marketing, or a related field. MBA will be an added advantage. What We’re Looking For We’re looking for someone who is confident, proactive, commercially minded, and capable of building long-term client relationships while actively contributing to business growth. Job Details Position: Business Development Manager Location: Kochi, Kerala, India Job Type: Full-time Work Mode: On-site Experience: 3+ Years How to Apply Interested candidates can send their updated resume to:???? hr@triosme.com

???? Hiring: Contracts Manager / Senior Contracts Specialist | UAEWe are looking for an experienced Contracts Manager / Senior Contracts Specialist to join a leading organization in the UAE and play a strategic role in managing contractual risk, governance, compliance, and commercial performance across major projects. Key Responsibilities:✅ Lead pre-award and post-award contract management activities✅ Review tender documents and identify contractual, commercial, and legal risks✅ Support bid preparation, contract negotiations, and commercial strategy development✅ Manage contract administration, variations, EOT claims, delay claims, and dispute resolution✅ Advise project and leadership teams on contractual obligations, risk mitigation, and compliance requirements✅ Review and negotiate contracts, subcontracts, NDAs, LOIs, JV agreements, and consortium agreements✅ Maintain contract records, guarantees, insurances, and project correspondence✅ Support project teams with payment recovery, claims management, and contract close-out activities✅ Ensure compliance with company governance, UAE regulations, and industry best practices Requirements:▪ Bachelor's Degree in Engineering, Quantity Surveying, Law, or related discipline▪ 8+ years of experience in Contracts Management within Construction, Infrastructure, EPC, Industrial, or Engineering projects▪ Strong exposure to both pre-award and post-award contract management▪ Extensive knowledge of FIDIC contracts (Red, Yellow, and Silver Books)▪ Experience with claims preparation, EOTs, variations, commercial negotiations, and dispute resolution▪ Familiarity with NEC, JCT, and bespoke contracts▪ Knowledge of UAE construction laws and contractual frameworks▪ Professional accreditation such as CIArb and/or RICS is highly preferred▪ Strong commercial acumen, stakeholder management, and analytical skills???? Location: UAEIf you have a strong background in contract administration, commercial management, claims, and risk management within large-scale projects, we would like to hear from you.

Role: Administrative Manager (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking an Office and Administrative Domains specialist to work on a Full-Time basis. The role involves managing administrative processes and supporting office operations across multiple domains. Responsibilities include coordinating tasks, assisting teams, and ensuring compliance with standard procedures.<br>Key Responsibilities:• Manage and streamline administrative workflows for office operations.• Support cross-functional teams by handling documentation, communication, and scheduling.• Maintain compliance with organizational policies and regulatory requirements.• Assist in tracking and reporting on office-related metrics and performance.• Coordinate with vendors and internal stakeholders for seamless operations.<br>Required Skills & Qualifications:• Experience in office administration or related administrative roles is required.• Proficiency in Microsoft Office Suite (Word, Excel, Power Point) is required.• Strong organizational and time management skills are required.• Ability to handle confidential information with discretion is required.• Familiarity with basic accounting or financial tracking is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to streamlined operations and administrative efficiency.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

About the Role<br>AXIAN Digibank & Fintech is looking for a Talent Acquisition Manager who will be responsible for managing the full talent acquisition lifecycle, ensuring consistent high-quality recruitment standards, and translating the target culture into clear recruitment principles.<br>Responsabilities<br>Lead the end-to-end Talent Acquisition process for HQ and strategic roles. Ensure fast, high-quality and culture-aligned hiring across the Cluster. Define and implement structured recruitment standards, tools and governance. Embed company culture and values into interview, assessment and selection practices. Design and deploy assessment tools such as scorecards, case studies and competency-based interviews. Manage and improve the ATS/CRM ecosystem, recruitment data and reporting dashboards. Monitor key talent acquisition performance indicators, including time-to-hire, source effectiveness and pipeline health. Activate the Employer Value Proposition and strengthen the employer brand across candidate touchpoints. Build strategic talent pipelines through universities, bootcamps, professional networks and digital sourcing channels. Support local HR teams with standardized TA playbooks, templates, coaching and senior-level recruitment guidance.<br>Qualifications<br>Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field; a Master’s degree or professional certification in Talent Acquisition, HR, Assessment or Employer Branding would be an advantage.<br>Minimum of 8 years’ experience in Talent Acquisition, including demonstrable ownership of end-to-end recruitment processes, senior-level hiring and recruitment transformation initiatives, preferably within fintech, technology, digital services or fast-growth environments across African or emerging markets.

Role Summary<br><br>The Customer Service Manager (CSM) is responsible for the day-to-day performance and stability of customer service operations in a fast-paced fintech environment. This role requires a hands-on, data-driven leader with experience managing high-volume call centre and digital support operations, capable of translating operational data into actionable insights.<br><br>The CSM will drive service performance through queue management, capacity planning, root cause analysis (RCA), and Voice of Customer (VoC) insights, while working closely with internal teams and outsourced partners to deliver consistent, compliant, and high-quality customer outcomes.<br><br>Responsibilities<br><br>Strategy & Insights (CSM Level)<br><br> Analyse customer service performance metrics including SLA, FCR, CSAT, NPS, AHT, backlog, abandonment, and repeat contacts Identify trends and drivers behind performance movements and translate them into clear operational actions Lead root cause analysis (RCA) for key issue types (e.g. remittance status checks, escalations, repeat contacts) Own and contribute to Voice of Customer (VoC) insights, highlighting recurring customer pain points and improvement opportunities Provide structured, insight-led updates to the Head of Customer Service and senior stakeholders<br><br>Operational Service Delivery<br><br> Manage day-to-day customer service operations across voice, tickets, email, and in-app support channels Oversee high-volume call centre operations, ensuring queue health, responsiveness, and service stability Monitor ticket backlogs, ageing, and abandonment rates, taking corrective action where required Manage escalations, including coordination with internal teams and third-party partners Lead and participate in daily stand-ups to track performance, risks, and priorities<br><br>Capacity Planning & Workforce Management<br><br> Track service demand versus available capacity by channel and product Identify capacity gaps and support short-term and medium-term workforce planning Monitor agent productivity, utilisation, and adherence Support SLA and KPI discussions with outsourced partners using data-backed insights<br><br>CRM & Process Discipline<br><br> Ensure consistent and accurate use of the CRM, including:Ticket logging and categorisation Status updates and escalation handling Routing and workflow adherence Maintain strong data hygiene to support reliable reporting and analysis Identify process inefficiencies or system gaps based on hands-on operational experience<br><br>People Leadership & Team Enablement<br><br> Provide hands-on coaching and real-time guidance to agents and team leads Reinforce service quality standards, communication best practices, and escalation protocols Act as a first point of support for complex or sensitive customer cases Foster a culture of accountability, continuous improvement, and customer focus<br><br>Requirements<br><br> 8-10 years of work experience Proven experience managing high-volume call centre and digital support operations, ideally within fintech, banking, or financial services Strong data and analytical skills, with the ability to interpret performance metrics and drive actions Hands-on experience with CRM systems (ticketing, routing, reporting) Experience leading RCA and VoC analysis to drive service and process improvements Strong stakeholder management skills, including collaboration with Product, Tech, Risk, and outsourced partners Ability to operate effectively in a fast-paced, regulated environment<br><br>Desirable<br><br> Experience working with outsourced BPO partners Exposure to fintech products such as payments, wallets, lending, or merchant services Understanding of regulatory and compliance considerations in customer service operations<br><br>Success Measures<br><br> Improved SLA, FCR, CSAT, and abandonment performance Reduced backlog and ageing tickets Clear, actionable RCA and VoC insights influencing operational improvements Stable and predictable day-to-day service delivery Improved agent productivity and consistency

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced talent acquisition managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for talent acquisition managers with 4+ years running HR processes and hiring pipelines to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: job descriptions and interview scorecards, offer letters and compensation rationale, HR policy and handbook drafting, performance-review templates, candidate-feedback and rejection communications, and headcount and compensation-band trackers.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years as an HR generalist, recruiter, or people operations professional Direct ownership of writing job descriptions, offer letters, HR policy, or performance-review materials Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years as an HR generalist, recruiter, or people operations professional Direct ownership of writing job descriptions, offer letters, HR policy, or performance-review materials Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

Job Description<br><br>The Sales Manager at Omniyat leads a team of luxury real estate sales professionals selling Omniyat's ultra-luxury inventory, driving sales velocity, price discipline and customer experience excellence in line with launch plans and revenue targets.<br><br>Responsibilities<br><br> Manage the sales team and drive achievement of sales targets and KPIs. Implement Omniyat's ultra-luxury sales strategy and brand positioning. Coordinate broker engagement, channel management and direct HNWI outreach. Evaluate sales pipelines, conversion rates and pricing performance. Manage allocation of inventory across consultants, brokers and channels. Facilitate launches, roadshows and exclusive events for HNWIs. Coordinate with Marketing, CRM and Sales Operations on integrated campaigns. Implement KYC, AML and customer due diligence processes. Evaluate consultant performance and conduct regular reviews. Develop the sales team through coaching, training and mentoring. Manage relationships with brokers, family offices and wealth advisors. Implement compliance with RERA, DLD and applicable sales regulations. Coordinate handover and post-sales experience with CRM team. Identify market opportunities and competitive intelligence. Develop reports on sales performance, pipeline and forecasts. Ensure premium customer experience aligned with Omniyat brand standards.<br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Real Estate or related discipline; RERA Broker certification required.<br><br>Experience: 10-12 years of luxury real estate sales experience in similar position in GCC region, preferably with ultra-luxury developments and HNWI clientele.<br><br>About Us<br><br>At BEYOND, we craft spaces that truly enhance lives.<br><br>We're driven by a passion for thoughtful design, a commitment to trust, and a vision that transcends the ordinary. If you are passionate about pushing boundaries, join our ambitious team and be part of shaping meaningful, lasting living experiences, where every detail is crafted to go beyond expectations.

Our Story<br><br>Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, Parka Bakehouse, The Good Hood Kitchen and Klay by Karak under its umbrella.<br><br>An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.<br><br>Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.<br><br>The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.<br><br>Job Summary<br><br>The Talent Acquisition Manager is responsible for developing and executing the overall talent acquisition strategy for the company and its multiple brands, ensuring the timely attraction, selection and onboarding of high-quality talent across corporate, retail, F&B and operational functions.<br><br>Job Responsibilities<br><br>The job holder is responsible and accountable for (but not limited to) the following:<br><br>Talent Acquisition Strategy<br><br>Develop and implement the overall Talent Acquisition strategy aligned with the company's business objectives and workforce requirements. Lead recruitment activities across all assigned brands, departments and locations, ensuring appropriate recruitment plans are in place for both corporate and operational hiring. Partner with senior management and hiring managers to understand current and future manpower requirements and develop effective recruitment plans. Provide market insights on talent availability, salary trends, sourcing channels and recruitment challenges. Develop and maintain talent pipelines for critical, recurring and hard-to-fill positions.<br><br>Recruitment Management<br><br>Manage the complete recruitment lifecycle from manpower requisition through sourcing, screening, interviewing, selection, offer and onboarding. Ensure vacancies are accurately raised, managed and closed through the company's ATS and recruitment systems. Establish clear recruitment priorities based on business requirements, urgency and approved manpower budgets. Monitor recruitment progress and ensure vacancies are filled within agreed timelines and recruitment SLAs. Review candidate profiles and ensure appropriate shortlisting against approved job requirements. Conduct interviews and assessments for managerial, specialist and critical positions where required. Ensure appropriate reference checks, documentation and pre-employment requirements are completed before onboarding.<br><br>Sourcing & Employer Branding<br><br>Develop and implement effective sourcing strategies using Linked In, job boards, recruitment agencies, employee referrals, social media, talent pools and direct sourcing. Build and maintain strong relationships with recruitment agencies, universities, colleges, vocational institutes and other talent partners. Identify new and innovative sourcing channels to improve the quality and diversity of the candidate pipeline. Support the development of the company's employer brand and recruitment marketing activities. Represent the company at career fairs, recruitment events, university engagements and other talent acquisition initiatives.<br><br>Stakeholder & Hiring Manager Management<br><br>Work closely with business leaders and hiring managers to define job requirements, candidate profiles and selection criteria. Advise hiring managers on recruitment market conditions, candidate availability and appropriate hiring strategies. Ensure timely feedback and decision-making throughout the recruitment process. Manage expectations regarding recruitment timelines, candidate availability and market challenges. Build strong working relationships with internal stakeholders to ensure recruitment remains aligned with business priorities.<br><br>Team Leadership<br><br>Lead, manage and develop the Talent Acquisition team, ensuring clear objectives, responsibilities and performance expectations. Allocate recruitment assignments and monitor individual and team performance against agreed targets. Coach recruiters on sourcing, screening, interviewing, candidate management and recruitment best practices. Conduct regular reviews of recruitment performance, workload and productivity. Ensure the team follows approved recruitment policies, SOPs, processes and documentation requirements.<br><br>ATS, Reporting & Recruitment Analytics<br><br>Ensure effective utilization of the ATS and other recruitment technology to maintain accurate and up-to-date recruitment data. Monitor recruitment KPIs including time-to-fill, time-to-hire, source effectiveness, offer acceptance, candidate satisfaction and hiring manager satisfaction. Prepare and present regular recruitment reports and dashboards to management. Analyze recruitment data and identify trends, gaps and opportunities for process improvement. Continuously evaluate recruitment technology, tools and platforms to improve efficiency and candidate experience.<br><br>Emiratization & National Talent<br><br>Develop and implement recruitment initiatives to support the company's Emiratization objectives. Build relationships with UAE national talent pools, universities, government initiatives and relevant recruitment partners. Monitor Emirati hiring progress and ensure recruitment activities support the company's compliance requirements and targets. Develop targeted sourcing and engagement strategies for UAE nationals across relevant functions.<br><br>Recruitment Process & Compliance<br><br>Ensure recruitment activities are conducted in line with company policies, approved procedures and applicable UAE employment regulations. Maintain consistent recruitment documentation and ensure candidate records are complete and accurate. Review and continuously improve recruitment SOPs, templates, forms and processes. Identify opportunities to automate and streamline recruitment, offer approval and onboarding processes. Ensure recruitment practices promote fairness, consistency, confidentiality and a positive candidate experience.<br><br>Budget & Vendor Management<br><br>Manage the Talent Acquisition budget and ensure recruitment expenditure remains within approved limits. Evaluate and manage recruitment agencies, job boards, sourcing platforms and other recruitment vendors. Negotiate commercial terms and monitor vendor performance and return on investment. Review recruitment subscriptions and sourcing channels periodically to ensure they remain effective and relevant.<br><br>Candidate Experience<br><br>Ensure candidates receive a professional, timely and consistent experience throughout the recruitment process. Monitor candidate feedback and satisfaction and implement improvements where required. Maintain regular communication with candidates throughout the hiring process. Ensure offers, joining formalities and onboarding coordination are completed accurately and within agreed timelines.<br><br>Continuous Improvement<br><br>Identify opportunities to improve recruitment efficiency, quality and speed through new processes, technology and sourcing strategies. Benchmark recruitment practices against market trends and leading organizations. Introduce innovative approaches to attract and retain high-quality talent. Lead recruitment projects and initiatives assigned by senior management.<br><br>Job Requirements<br><br>Hold a bachelor's degree in human resources, Business Administration, Psychology or a related field. At least 7 years' experience in Talent Acquisition / Recruitment, preferably within a fast-paced retail, F&B, hospitality environment. Strong knowledge of end-to-end recruitment practices and talent acquisition strategies. Experience managing recruitment teams and high-volume recruitment environments. Experience using ATS and recruitment technology platforms. Strong understanding of sourcing techniques and recruitment analytics. Knowledge of UAE employment and recruitment practices is preferred. Fluency in English. Arabic is an advantage. Strong proficiency in Microsoft Office. Experience with ATS / HRIS systems and recruitment platforms. Proficiency in Linked In Recruiter and other sourcing platforms is an advantage.<br><br>What We Offer<br><br>A supportive and friendly team. Career growth opportunities. Competitive salary and benefits.

We are seeking a highly organized and proactive Property Manager to support the operational management of a large industrial real estate portfolio remotely. The ideal candidate will have strong experience coordinating vendors, managing maintenance workflows, handling property management systems, and communicating effectively with tenants, contractors, and internal stakeholders across multiple locations.<br><br>Position Overview<br><br>Manage and oversee day-to-day property management operations remotely for a geographically dispersed industrial portfolio Coordinate vendors, contractors, inspections, and maintenance projects through virtual communication and property management platforms Ensure timely follow-up on maintenance requests, work orders, inspections, and compliance documentation Maintain accurate digital records, reports, and vendor documentation Collaborate with internal teams, tenants, and contractors across different time zones<br><br>Key Responsibilities<br><br>Coordinate and manage vendor relationships remotely across trades including HVAC, roofing, fire sprinkler systems, electrical, plumbing, and general maintenance Review vendor proposals, compare bids, and assist in vendor selection processes Track maintenance requests, work orders, and capital improvement projects from initiation to completion Schedule virtual meetings and coordinate property inspections with local vendors or site teams Maintain preventive maintenance schedules and ensure compliance deadlines are met Prepare reports, track budgets, process invoices, and monitor operational expenses Provide regular portfolio updates and communicate project status to management Maintain organized digital files including contracts, warranties, inspection reports, and certificates<br><br>Required Qualifications<br><br>3–5 years of commercial property management experience, preferably with industrial or multi-site portfolios Experience working remotely in a fast-paced property management or facilities management environment Strong vendor management and contractor coordination experience Excellent organizational skills with the ability to manage multiple priorities independently Proficiency in property management software such as Yardi, MRI, App Folio, or similar platforms Advanced proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word Strong written and verbal English communication skills Reliable high-speed internet connection and a dedicated remote workspace Ability to work during U. S. business hours and respond promptly to operational issues<br><br>Preferred Qualifications<br><br>Bachelor’s degree in Real Estate, Business Administration, Facilities Management, or related field Professional certifications such as CPM, RPA, or FMA are preferred Experience supporting industrial real estate operations remotely Knowledge of HVAC systems, roofing systems, fire safety compliance, and preventive maintenance coordination Experience with budgeting, reporting, and capital project coordination<br><br>Core Competencies<br><br>Strong attention to detail and follow-through Excellent communication and stakeholder management skills Ability to work independently with minimal supervision Problem-solving mindset with strong time management abilities Professionalism, integrity, and accountability in all interactions<br><br>Remote Work Requirements<br><br>Quiet and professional home office setup Reliable laptop/computer with dual-screen capability preferred Stable internet connection with backup power/internet preferred Availability for occasional after-hours coordination during urgent property issues or emergencies<br><br>This remote position requires a highly dependable professional who can effectively coordinate operations, vendors, and property management activities remotely while maintaining strong communication and organizational standards.<br><br>Powered by Jazz HR<br><br>9OaVKE59XT

CRM Manager Role Description We are looking for a strategic and data-driven CRM Manager to lead customer relationship management initiatives and strengthen customer engagement, retention, and lifetime value. The role will be responsible for developing and executing CRM strategies across the customer lifecycle, using customer insights and data to deliver personalized and effective communication. Key responsibilities include managing CRM campaigns across email, SMS, push notifications, and other customer channels; developing customer segmentation, targeting, and lifecycle strategies; analyzing customer behavior, engagement, retention, conversion, and revenue metrics; and working closely with Marketing, Product, Sales, and Data teams to optimize customer journeys. The CRM Manager will also oversee campaign planning, execution, testing, and performance reporting, while identifying opportunities to improve customer activation, retention, and re-engagement. The role requires strong analytical thinking, commercial awareness, attention to detail, and the ability to turn customer data into actionable strategies. Qualifications Bachelor’s degree or above in Marketing, Business, Communications, Data Analytics, or a related discipline. Strong understanding of CRM, customer lifecycle management, segmentation, retention, and engagement strategies. Strong analytical and problem-solving skills with the ability to interpret customer and campaign data. Familiarity with CRM platforms, marketing automation tools, customer databases, and analytics systems. Proficiency in Excel, data analysis, and performance reporting; knowledge of SQL or BI tools is an advantage. Strong understanding of digital marketing channels and customer journey optimization. Excellent communication, project management, and cross-functional collaboration skills. Highly organized, detail-oriented, commercially aware, and results-focused. Strong customer-centric mindset with a structured and data-driven approach to decision-making.