Quality Assurance / Quality Control Jobs in UAE

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.<br><br>At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.<br><br>The Role<br><br>You will partner with business leaders, manage employee engagement, and oversee the full employee lifecycle.<br><br>This role combines strategic HR business partnering with hands-on operational responsibilities.<br><br>Key Responsibilities<br><br>Business Partnering: Work closely with senior leadership to align HR initiatives with business goals. Provide guidance on workforce planning, organizational design, and succession planning. Employee Engagement & Culture: Design and implement programs that enhance engagement, diversity, equity & inclusion, and employee well-being. Promote Edelman’s values and culture. Performance Management: Manage annual review processes, goal-setting, and continuous feedback initiatives. Coach managers on performance conversations. Learning & Development: Partner with L&D teams to identify training needs and deliver career development programs. Employee Relations: Act as a trusted advisor on employee relations, conflict resolution, and policy interpretation. Ensure compliance with labor laws and Edelman standards. Compensation & Benefits: Support compensation reviews, benefits programs, and reward frameworks to ensure competitiveness and equity. HR Operations: Oversee HR systems, reporting, compliance, and data accuracy. Drive process improvements for efficiency.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (SHRM/PHR) preferred.5–7 years of progressive HR experience, ideally in professional services, PR, or communications sectors. Strong knowledge of employment laws and HR best practices. Proven ability to influence stakeholders and build trusted partnerships. Excellent interpersonal, communication, and problem-solving skills. Ability to balance strategic thinking with hands-on execution Fluency in Arabic is preferred<br><br>Why Edelman<br><br>Opportunity to work with a global leader in communications and advisory. Collaborative, creative, and inclusive culture. Access to world-class learning, development, and career growth opportunities. Commitment to employee well-being, flexibility, and innovation.<br><br>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.<br><br>At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.<br><br>The Role<br><br>You will partner with business leaders, manage employee engagement, and oversee the full employee lifecycle.<br><br>This role combines strategic HR business partnering with hands-on operational responsibilities.<br><br>Key Responsibilities<br><br>Business Partnering: Work closely with senior leadership to align HR initiatives with business goals. Provide guidance on workforce planning, organizational design, and succession planning. Employee Engagement & Culture: Design and implement programs that enhance engagement, diversity, equity & inclusion, and employee well-being. Promote Edelman’s values and culture. Performance Management: Manage annual review processes, goal-setting, and continuous feedback initiatives. Coach managers on performance conversations. Learning & Development: Partner with L&D teams to identify training needs and deliver career development programs. Employee Relations: Act as a trusted advisor on employee relations, conflict resolution, and policy interpretation. Ensure compliance with labor laws and Edelman standards. Compensation & Benefits: Support compensation reviews, benefits programs, and reward frameworks to ensure competitiveness and equity. HR Operations: Oversee HR systems, reporting, compliance, and data accuracy. Drive process improvements for efficiency.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (SHRM/PHR) preferred.5–7 years of progressive HR experience, ideally in professional services, PR, or communications sectors. Strong knowledge of employment laws and HR best practices. Proven ability to influence stakeholders and build trusted partnerships. Excellent interpersonal, communication, and problem-solving skills. Ability to balance strategic thinking with hands-on execution Fluency in Arabic is preferred<br><br>Why Edelman<br><br>Opportunity to work with a global leader in communications and advisory. Collaborative, creative, and inclusive culture. Access to world-class learning, development, and career growth opportunities. Commitment to employee well-being, flexibility, and innovation.<br><br>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.<br><br>At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.<br><br>The Role<br><br>You will partner with business leaders, manage employee engagement, and oversee the full employee lifecycle.<br><br>This role combines strategic HR business partnering with hands-on operational responsibilities.<br><br>Key Responsibilities<br><br>Business Partnering: Work closely with senior leadership to align HR initiatives with business goals. Provide guidance on workforce planning, organizational design, and succession planning. Employee Engagement & Culture: Design and implement programs that enhance engagement, diversity, equity & inclusion, and employee well-being. Promote Edelman’s values and culture. Performance Management: Manage annual review processes, goal-setting, and continuous feedback initiatives. Coach managers on performance conversations. Learning & Development: Partner with L&D teams to identify training needs and deliver career development programs. Employee Relations: Act as a trusted advisor on employee relations, conflict resolution, and policy interpretation. Ensure compliance with labor laws and Edelman standards. Compensation & Benefits: Support compensation reviews, benefits programs, and reward frameworks to ensure competitiveness and equity. HR Operations: Oversee HR systems, reporting, compliance, and data accuracy. Drive process improvements for efficiency.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (SHRM/PHR) preferred.5–7 years of progressive HR experience, ideally in professional services, PR, or communications sectors. Strong knowledge of employment laws and HR best practices. Proven ability to influence stakeholders and build trusted partnerships. Excellent interpersonal, communication, and problem-solving skills. Ability to balance strategic thinking with hands-on execution Fluency in Arabic is preferred<br><br>Why Edelman<br><br>Opportunity to work with a global leader in communications and advisory. Collaborative, creative, and inclusive culture. Access to world-class learning, development, and career growth opportunities. Commitment to employee well-being, flexibility, and innovation.<br><br>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager, SME Product &amp; Partnership Management<br>Manager, SME Product &amp; Partnership management role will support the Head of SME Product Development EEMEA, to lead the development &amp; management of SME solutions and partnerships in EEMEA . These solutions and partnerships will support Issuers and acquirers as well as the end SME user. They may also support additional distribution partners like the governments, fintechs, and digital players. <br>This cross-functional position will be interfacing with global product, regional sales teams, account management, business development, and external partners to ensure Mastercard maintains and grows its leadership in the SME segment.<br>This role will work with the SME EEMEA Head, Global SME product team, Regional Commercialization Leads, regional delivery and account teams to develop Africa SME strategy, solutions and go to market plans to win more business and grow programs with our customers. <br>Role: <br>Partnership Strategy and Execution <br>• Design and execute a strategic partnership roadmap to enhance differentiation (with fintechs, ISVs, platforms, ecosystem players, etc.)<br>• Elevate partnerships beyond distribution to include co-creation and innovation, driving competitive advantage<br>• Guide and manage partner onboarding and commercialization pipeline<br>Product development <br>• Support the segment and collaborate with regional management and specific issuers, acquirers &amp; partners to develop customized programs for small businesses<br>• Provide input into global SME product management activities <br>• Complete opportunity assessments including business cases on new ideas and concepts. <br>Product management <br>• Support the tracking and delivery of portfolio results as well as the results of new product/product enhancements to determine effectiveness and refine strategy development. <br>• Ensure product suite is continually updated to exceed cardholder and issuer expectations, industry standards, and competitive pressures. Support ownership of competitive assessments to feed into global product/product architect organization related to drive product development needs or bundled solutions <br>• Manage performance of existing products and issuer implementations. <br>• Continuously assess and optimize product economics to support issuance of right products for the right segments <br>• Support Commercialization and Account teams with customer facing small business expertise and support related to small business portfolio business development with banks and non-traditional partners <br>• Work with Commercialization and Account teams to develop solutions to support customer segment needs and differentiate product offering <br>All About You <br>• Solid experience in the payment/technology industry in product management. <br>• Deep understanding of the SME ecosystem, including financial institutions, fintechs, ISVs, PayFacs, and platform players.<br>• Understanding of card issuing and payments technologies. <br>• Proven track record in bringing ideas from creation to execution. <br>• Strong written and verbal communication skills, ability to present to customers and at conferences <br>• Strong business acumen <br>• Proven track record in GTM strategy and partnership development<br>• Understanding of competitive offerings and industry trends in the markets.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

💰 FINANCE LEADERSHIP CAREER📊 Finance Manager🎯 ROLE OVERVIEWLead financial planning, budgeting, reporting, and strategic decision-making to support business growth and profitability. As a Finance Manager, you will oversee financial operations, ensure compliance, manage risks, and provide leadership with actionable financial insights.⚡ CORE RESPONSIBILITIES📈 Financial Planning & Strategy Develop annual budgets, forecasts, and financial plans Analyze financial performance and business trends Support strategic planning and investment decisions Provide recommendations to improve profitability Evaluate financial impact of business initiatives📊 Financial Reporting & Analysis Prepare monthly, quarterly, and annual financial reports Ensure accuracy of financial statements and management reports Monitor key financial KPIs and performance metrics Conduct variance analysis and financial reviews Present financial insights to senior management💵 Budgeting & Cost Control Manage departmental and organizational budgets Monitor expenditures and financial efficiency Identify cost-saving and optimization opportunities Track budget performance and forecast variances Support resource allocation decisions🏦 Accounting & Compliance Oversee accounting operations and financial controls Ensure compliance with financial regulations and standards Coordinate internal and external audits Manage tax reporting and statutory requirements Maintain strong governance and internal control processes💹 Cash Flow & Risk Management Monitor cash flow and working capital performance Manage banking relationships and treasury activities Identify and mitigate financial risks Support liquidity planning and capital management Ensure long-term financial sustainability🤝 Business Partnership & Leadership Partner with department heads on financial matters Support business decisions through financial analysis Lead and mentor finance team members Improve financial processes and reporting systems Drive financial awareness across the organization🧠 IDEAL CANDIDATE✔ Technical & Financial Skills Strong financial analysis and forecasting capabilities Advanced budgeting and financial planning skills Knowledge of accounting standards and regulations Experience with financial modeling and reporting Strong business and commercial acumen✔ Leadership Attributes Strategic thinker with strong decision-making skills Excellent communication and stakeholder management High attention to detail and accuracy Ability to lead teams and drive performance Professional, ethical, and results-oriented🎓 REQUIREMENTSBachelor's Degree in Finance, Accounting, Economics, Business Administration, or related field Professional qualification such as ACCA, CPA, CIMA, CA, or equivalent preferred Proven experience in finance, accounting, or financial management Experience managing budgets, reporting, and financial operations⭐ Preferred Skills Financial Modeling & Forecasting Budgeting & Cost Management ERP Systems (SAP, Oracle, Net Suite, Microsoft Dynamics) Advanced Microsoft Excel Power BI / Tableau Risk Management & Internal Controls🌱 CAREER PROGRESSION🌟 Finance Manager ⬇ 📊 Senior Finance Manager ⬇ 🚀 Finance Director ⬇ 👔 Chief Financial Officer (CFO) ⬇ 🏆 Chief Executive Officer (CEO)🎁 WHY JOIN US?💰 Influence key business and financial decisions 📈 Drive organizational growth and profitability 🤝 Work closely with senior leadership teams 🚀 Clear pathway to executive leadership roles 📚 Continuous professional development opportunities 🏆 High-impact position with strategic responsibilities📩 APPLY TODAYIf you are passionate about financial management, business strategy, and leadership, this role offers an excellent opportunity to shape organizational success and advance your finance career.💰 Plan strategically. Manage performance. Drive business growth. 🚀📊

💰 FINANCE LEADERSHIP CAREER📊 Finance Manager🎯 ROLE OVERVIEWLead financial planning, budgeting, reporting, and strategic decision-making to support business growth and profitability. As a Finance Manager, you will oversee financial operations, ensure compliance, manage risks, and provide leadership with actionable financial insights.⚡ CORE RESPONSIBILITIES📈 Financial Planning & Strategy Develop annual budgets, forecasts, and financial plans Analyze financial performance and business trends Support strategic planning and investment decisions Provide recommendations to improve profitability Evaluate financial impact of business initiatives📊 Financial Reporting & Analysis Prepare monthly, quarterly, and annual financial reports Ensure accuracy of financial statements and management reports Monitor key financial KPIs and performance metrics Conduct variance analysis and financial reviews Present financial insights to senior management💵 Budgeting & Cost Control Manage departmental and organizational budgets Monitor expenditures and financial efficiency Identify cost-saving and optimization opportunities Track budget performance and forecast variances Support resource allocation decisions🏦 Accounting & Compliance Oversee accounting operations and financial controls Ensure compliance with financial regulations and standards Coordinate internal and external audits Manage tax reporting and statutory requirements Maintain strong governance and internal control processes💹 Cash Flow & Risk Management Monitor cash flow and working capital performance Manage banking relationships and treasury activities Identify and mitigate financial risks Support liquidity planning and capital management Ensure long-term financial sustainability🤝 Business Partnership & Leadership Partner with department heads on financial matters Support business decisions through financial analysis Lead and mentor finance team members Improve financial processes and reporting systems Drive financial awareness across the organization🧠 IDEAL CANDIDATE✔ Technical & Financial Skills Strong financial analysis and forecasting capabilities Advanced budgeting and financial planning skills Knowledge of accounting standards and regulations Experience with financial modeling and reporting Strong business and commercial acumen✔ Leadership Attributes Strategic thinker with strong decision-making skills Excellent communication and stakeholder management High attention to detail and accuracy Ability to lead teams and drive performance Professional, ethical, and results-oriented🎓 REQUIREMENTSBachelor's Degree in Finance, Accounting, Economics, Business Administration, or related field Professional qualification such as ACCA, CPA, CIMA, CA, or equivalent preferred Proven experience in finance, accounting, or financial management Experience managing budgets, reporting, and financial operations⭐ Preferred Skills Financial Modeling & Forecasting Budgeting & Cost Management ERP Systems (SAP, Oracle, Net Suite, Microsoft Dynamics) Advanced Microsoft Excel Power BI / Tableau Risk Management & Internal Controls🌱 CAREER PROGRESSION🌟 Finance Manager ⬇ 📊 Senior Finance Manager ⬇ 🚀 Finance Director ⬇ 👔 Chief Financial Officer (CFO) ⬇ 🏆 Chief Executive Officer (CEO)🎁 WHY JOIN US?💰 Influence key business and financial decisions 📈 Drive organizational growth and profitability 🤝 Work closely with senior leadership teams 🚀 Clear pathway to executive leadership roles 📚 Continuous professional development opportunities 🏆 High-impact position with strategic responsibilities📩 APPLY TODAYIf you are passionate about financial management, business strategy, and leadership, this role offers an excellent opportunity to shape organizational success and advance your finance career.💰 Plan strategically. Manage performance. Drive business growth. 🚀📊

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><p>Menu creation and new product development.</p></li><li><p>Food costing, pricing strategy, and profitability control.</p></li><li><p>Franchise support and SOP development.</p></li><li><p>Product innovation and recipe standardization.</p></li><li><p>Sales, supply chain, and inventory management.</p></li><li><p>Marketing support and business growth initiatives.</p></li><li><p>Brand compliance and quality control across outlets.</p></li><li><p>Overall business performance monitoring and operational management.</p></li><li><p>Franchise operations support and expansion development.</p></li><li><p>Developing and improving franchise systems and processes.</p></li><li><p>Training and development of franchise teams, kitchen staff, store managers, and operational personnel.</p></li><li><p>Developing training manuals, operational guidelines, and learning materials to ensure consistency across all franchise outlets.</p></li><li><p>Coaching, mentoring, and supporting franchise owners and management teams to improve operational efficiency and business performance.</p></li><li><p>Assessing training needs, identifying skill gaps, and implementing continuous improvement programs.</p></li><li><p>Supporting new franchise openings through pre-opening and post-opening training and operational assistance.</p></li><li><p>Monitoring training effectiveness and ensuring compliance with brand standards, food safety, hygiene, and quality requirements.</p></li><li><p>Strong chef background with hands-on operations management experience preferred.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Minimum of 5-7 years of experience in franchise operations or multi-unit management.</li><li>Proven track record of developing and implementing successful operational strategies.</li><li>Strong understanding of franchise law and compliance requirements.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary </strong><br><br>The Sales Manager – Corrosion Protection is responsible for promoting and selling corrosion prevention and protection solutions used in Oil &amp; Gas, petrochemical, marine, and heavy industrial sectors. The role focuses on asset integrity solutions including coatings, rubber lining, cathodic protection, and anti-corrosion systems .</p><br><p><strong>Key Responsibilities</strong><br></p><ul><li><p>Develop business for corrosion protection services and products within Oil &amp; Gas and industrial sectors</p></li><li><p>Identify and engage with ADNOC contractors, EPC companies, refineries, and maintenance contractors</p></li><li><p>Promote solutions such as:</p><ul><li><p>Anti-corrosion coatings</p></li><li><p>Rubber lining systems</p></li><li><p>Cathodic protection</p></li><li><p>Wear &amp; abrasion protection systems</p></li></ul></li><li><p>Conduct technical discussions with clients and site engineers</p></li><li><p>Prepare technical-commercial proposals in coordination with engineering teams</p></li><li><p>Participate in project bidding and tendering processes</p></li><li><p>Manage key accounts in Oil &amp; Gas and petrochemical sectors</p></li><li><p>Ensure strong pipeline management and revenue growth</p></li><li><p>Conduct site visits and technical assessments with clients</p></li></ul><p>Stay updated on industry standards (NACE / ISO corrosion standards)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Mechanical / Chemical / Materials Engineering preferred</p></li><li><p>5–12 years of experience in corrosion protection / industrial coatings / Oil &amp; Gas sales</p></li><li><p>Strong network in UAE Oil &amp; Gas sector (ADNOC preferred)</p></li><li><p>Experience in technical sales and project-based selling</p></li><li><p>Arabic speaking is an advantage</p></li></ul><br><p><strong>Industry Exposure</strong><br></p><ul><li><p>Oil &amp; Gas upstream and downstream operations</p></li><li><p>Petrochemical plants</p></li><li><p>Refineries and pipelines</p></li><li><p>Offshore and marine facilities</p></li><li><p>Power plants and heavy industry</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>The HR Transformation Manager will drive end-to-end HR transformation initiatives across UAE, Qatar, Kuwait, Oman, and Bahrain. You will leverage digital technologies, optimized processes, and robust change management to deliver a future-ready HR operating model that supports business objectives and enhances employee experience.</p><br><strong>Responsibilities:</strong><br><ul><li>Lead and execute HR digital transformation initiatives, including technology selection, configuration, and deployment</li><li>Redesign and implement HR operating models to improve efficiency and agility</li><li>Optimize HR processes through automation, data analytics, and best practices</li><li>Develop and implement workforce planning strategies aligned with organizational goals</li><li>Oversee HRIS implementation projects, ensuring seamless integration and data integrity</li><li>Design and lead change management programs to ensure stakeholder engagement and adoption</li><li>Collaborate with regional business leaders, HR centers of excellence, and external vendors</li><li>Monitor transformation metrics, prepare reports, and recommend continuous improvements</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>8–15 years of progressive HR transformation experience in large organizations</li><li>Proven expertise in HR Digital Transformation, including emerging technologies</li><li>Strong background in Operating Model Redesign across multiple markets</li><li>Demonstrated success in Process Optimization and automation</li><li>Solid experience in Workforce Planning methodologies and tools</li><li>Hands-on experience with HRIS Implementation (e.g., SAP SuccessFactors, Workday, Oracle HCM)</li><li>Demonstrated Change Management skills with stakeholder management</li><li>Exceptional project management, communication, and presentation skills</li><li>Bachelor’s degree in HR, Business Administration, or related field</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Experience working in MENA region (UAE, Qatar, Kuwait, Oman, Bahrain)</li><li>PMP, PRINCE2, or Agile certification</li><li>HRIS vendor certifications (SuccessFactors, Workday, Oracle HCM)</li><li>Master’s degree in HR, Organizational Development, or MBA</li><li>Familiarity with local labor laws and regulatory requirements</li><li>Multilingual proficiency (Arabic and English)</li></ul><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Fraud Investigations &amp; Digital Forensics Manager</strong><br><strong>Location :</strong> Abu Dhabi&nbsp;<br><strong>Role Purpose:</strong><br> Fraud Investigations and Digital Forensics Manager is responsible for supporting the FID Team in performing their responsibilities at utmost fairness, objectivity and independency with focus on cases relating to Information Technology (IT)/Digital Forensics and requiring data analytics.</p><br><p>Fraud Investigations and Digital Forensics Manager is also responsible to plan, lead and participate in fraud investigations in line with the Fraud Investigation Policy &amp; Procedures, under the guidance of the Unit Head of Fraud Investigations/Senior Investigations Manager.<br> &nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br> &nbsp;</p><br><ol> <li>Lead and participate in Fraud Investigations and Examinations in line with Fraud Investigation Policy &amp; Procedure and ACFE Code of Ethics.</li> <li>To investigate fraud cases, as assigned by the FID Management referred by various entities.</li> <li>Conduct Investigations with regards to suspected fraud cases and in line with the Fraud Investigation Policy &amp; Procedure and ensure collaboration with the related departments within ADIB.</li> <li>Be the specialist in FID for IT/Digital related fraud/forensic cases. Lead such investigations and provide support to FID members in other cases on such matters.</li> <li>Be the specialist in FID for data analytics required during investigations. Provide support to FID members in other cases on such matters.</li> <li>Lead and participate in investigation of suspected fraud incidents to determine the occurrence of fraud, its exposure, root causes, parties involved (both internal &amp; external) and provide appropriate recommendations to respective stakeholders.&nbsp;</li> <li>To prepare case files and report any suspected fraudulent claims to fraud manager.</li> <li>Assist Unit Head of Fraud Investigations in conducting fraud &amp; misconduct investigations, special reviews and in building a strong Anti-fraud culture within ADIB.</li> <li>Support in the preparation of the reporting to senior management, when required.&nbsp;</li> <li>Assist in maintaining an up-to-date Fraud Investigation Policy &amp; Procedure which guides the investigation process</li> <li>Support in the establishment of STR Reporting Framework within the department and ensure accurate and timely reporting of all the FID related cases.</li> <li>Identify and discuss the control issues identified during the investigations process with the respective stakeholders.&nbsp;</li> <li>Coordinate with HR, Business Line, Legal, Operations &amp; Technology, Risk Management, Compliance and Corporate Governance, etc. to communicate and obtain requisite information to facilitate investigation process.&nbsp;</li> <li>Perform peer quality review on the investigation findings draft reports issued by the respective investigators for final review by Unit Head Fraud Investigations and Senior Manager Investigations.</li> <li>Responsible for investigation working paper documenting evidence supporting the investigation conclusion and legal process.</li> <li>Responsible for follow-up and monitoring of investigation recommendations and corrective action plan implementation by management.</li> <li>Oversee and follow-up on the actions proposed by the FID team and escalate as necessary (overdue, rejected, work-in-progress… etc.)</li> <li>Ensure to safeguard the integrity of evidence and documentation related to fraud cases.</li> <li>Perform additional tasks as assigned by the FID Management.</li> <li>To attend Court (Magistrates and Crown Court) to give evidence when required.&nbsp;</li> <li>To maintain accurate and full records – pocket notebook for use in evidence, case files and disclosure management documents.</li> <li>Participate in special assignments and consultancy services pertaining to Fraud Investigations Department as directed.</li> <li>Maintain an excellent working knowledge of legislation and practices associated with criminal and civil investigations.</li> <li>Assist FID Management in implementing a robust Antifraud framework and creating an Antifraud culture.</li> <li>Keep abreast of improvements and current developments in banking environment, and in fraud examination and investigation standards, procedures, and techniques.&nbsp;</li> <li>Have excellent communication skills to liaise with internal and external partners in respect of fraud related issues including advising on processes and provide support and training.</li> <li>Ability to work with internal and external partners to promote the prevention of fraud in a corporate setting.<br> &nbsp;</li></ol><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> &nbsp;</p><br><ul> <li>Bachelor’s or Master’s degree in information technology (IT), information security, digital platforms etc. from a recognized institution.&nbsp;</li> <li>Certifications such as Certified Fraud Examiner CFE, CISM (Certified Information Security Manager), CISA (Certified Information Security Auditor), CEH (Certified Ethical Hacker), Certifications in data analytics, big data etc. will be an added advantage.</li> <li>Understanding of Banking Operations and regulatory requirements.</li> <li>Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.</li> <li>Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry. Out of this at least 3 years of experience is required in IT Forensics, Information Security, IT security, etc.</li> <li>Extensive knowledge in fraud examination, fraud management, internal control, risk management, IT security and data analytics.&nbsp;</li> <li>High degree of analytical, reasoning/judgmental skills.&nbsp;</li> <li>Proficiency in English is a must and in Arabic is preferred.</li> <li>Excellent communication (writing &amp; verbal) skills, good leadership skills.<br> &nbsp;</li></ul><br> </div>

<p>We’re looking for a talented <strong>Bilingual Social Media Manager (English &amp; Arabic)</strong> to lead and grow our clients’ digital presence across multiple platforms.&nbsp;</p><p>You’ll be responsible for planning content, managing campaigns, engaging audiences, and working closely with creative teams to deliver impactful social media strategies.&nbsp;</p><p>If you’re creative, organized, and passionate about digital trends and storytelling, this role is for you!</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute social media strategies across platforms, including Instagram, TikTok, LinkedIn, Facebook, X, and Snapchat.</li><li>Create, schedule, and manage engaging bilingual content in English and Arabic.</li><li>Coordinate with internal creative, design, and video teams to produce high-quality social media campaigns.</li><li>Monitor social media trends, competitor activities, and platform updates to keep content fresh and relevant.</li><li>Manage community engagement by responding to comments, messages, and audience interactions professionally.</li><li>Track performance metrics, analyze campaign results, and prepare reports with actionable insights and recommendations.</li><li>Participate in brainstorming sessions and contribute creative ideas for campaigns, activations, and content concepts.</li><li>Support paid social campaigns and collaborate with digital marketing teams to optimize performance.</li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li>Bachelor’s degree in Marketing, Communications, Media, Business, or a related field.</li><li>Proven experience as a Social Media Manager or in a similar digital marketing role, preferably within a marketing or advertising agency.</li><li>Strong understanding of social media platforms, content strategy, audience engagement, and campaign management.</li><li>Fluent in English and Arabic (spoken and written).</li><li>Experience with social media management tools, analytics platforms, and content scheduling tools.</li><li>Creative mindset with strong communication and storytelling skills.</li><li>Highly organized, proactive, and able to manage multiple projects in a fast-paced environment.</li><li>Knowledge of paid social media advertising and influencer collaborations is a plus.</li></ul><p>&nbsp;</p><p><strong>What to offer:</strong></p><ul><li>Work with a passionate, creative team.</li><li>Opportunity to manage exciting campaigns for diverse clients.</li><li>Develop your skills in a dynamic, bilingual marketing environment.</li></ul>

<p style=\"text-align:left\"><b>Job Location</b></p>DUBAI GENERAL OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>As a P&G Ecom Media Manager, you'll be dealing with all the crucial marketing and brand strategy decisions that will build our brand's strong impact among consumers. This is your chance to be a part of the breakthrough innovations and to take up some exciting assignments, take responsibility and ownership, lead initiatives and work in an environment where new and creative ideas flourish. This job is not only about what you will do, but instead how you feel: encouraged, heard, challenged, purposeful, valued and encouraged.</p><p></p><p><b><u>How success looks like</u></b></p><ul><li>Demonstrate positive relationship building skills in initial engagements with multi-functional teams.</li><li>Deliver Scorecard Business Targets, in line with the goals of the Business Unit</li><li>Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design</li><li>Execute product launches with Excellence and own customer marketing support plans.</li></ul><p></p><p><b><u>Responsibilities of the role</u></b></p><ul><li><b>Strategy & Planning:</b></li></ul><p>Develop and implement comprehensive e-commerce media strategies across various platforms (e.g., Google Ads, Meta Ads (Facebook/Instagram), Amazon Ads, TikTok, Pinterest, programmatic, affiliate marketing) to drive traffic, conversions, and customer acquisition.</p><p>Conduct thorough market research, competitor analysis, and audience segmentation to identify opportunities and inform campaign strategies.</p><p>Collaborate with marketing, sales, and product teams to align media strategies with overall business goals and product launches.</p><p>Manage and forecast media budgets effectively, ensuring optimal allocation and ROI.</p><ul><li><b>Campaign Execution & Optimization:</b></li></ul><p>Plan, set up, and launch paid media campaigns across identified platforms, including keyword research, audience targeting, ad copy creation, and landing page optimization.</p><p>Continuously monitor campaign performance, analyze data, and provide actionable insights for optimization.</p><p>Implement A/B testing strategies for ad creatives, landing pages, bidding strategies, and audience segments to improve efficiency and effectiveness.</p><p>Ensure campaigns are tracking correctly and reporting accurately.</p><ul><li><b>Performance Analysis & Reporting:</b></li></ul><p>Develop and maintain robust reporting dashboards to track key performance indicators (KPIs) such as ROAS, CPA, CTR, conversion rates, and spend efficiency.</p><p>Provide regular, insightful performance reports to stakeholders, highlighting successes, challenges, and recommendations.</p><p>Utilize analytics tools (e.g., Google Analytics, Adobe Analytics, Shopify Analytics) to understand customer journeys and identify areas for improvement.</p><ul><li><b>Team Collaboration & Leadership:</b></li></ul><p>Collaborate with creative teams to develop compelling ad assets and messaging tailored for specific platforms and audiences.</p><p>Work closely with the e-commerce team to ensure a seamless customer experience from ad click to conversion.</p><p>Stay abreast of industry trends, platform updates, and emerging technologies in the digital media space.</p><ul><li><b>Vendor & Agency Management :</b></li></ul><p>Manage relationships with external agencies and technology partners to ensure alignment with strategies and performance targets.</p><p></p><p><b><u>About us</u></b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</p><p>Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><ul><li>Bachelor's or higher degree in Marketing, Business Administration, or any relevant field.</li><li>1-3 years of relevant work experience in of proven experience managing and optimizing paid media campaigns specifically for e-commerce businesses.</li><li>Strength in leadership, strategic and analytical thinking</li><li>Excellent interpersonal and communication skills</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000151272<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose</strong></p><br><p><span>The Portfolio Revenue Manager is responsible for driving revenue performance across a portfolio of 4–6 hotels by delivering advanced forecasting, strategic pricing, market analytics and system adoption.</span></p><br><p><span>This role acts as the primary revenue leader for assigned hotels – supporting Hotel General Managers and Commercial Leaders to implement revenue strategies, adopt best practices and optimise total revenue performance for respective patch of hotels.</span></p><br><p><strong>Key Responsibilities</strong></p><br><p>Hotel Portfolio Leadership</p><br><ul><li><p><span>Act as the remote revenue leader for 4–6 hotels, driving daily/weekly meetings and commercial decisions.</span></p><br></li><li><p><span>Build strong relationships with GMs, Hotel Commercial teams and cluster leadership.</span></p><br></li><li><p><span>Provide clear decision-making support and revenue recommendations tailored to each hotel’s needs.</span></p><br></li></ul><p>Revenue Strategy &amp; Governance</p><br><ul><li><p><span>Lead the strategic pricing process across all segments including transient, corporate, group, and wholesale.</span></p><br></li><li><p><span>Guide hotels on optimal channel mix, distribution strategy and promotional planning.</span></p><br></li><li><p><span>Conduct regular displacement analyses and group evaluation support.</span></p><br></li></ul><p>Forecasting and Reporting</p><br><ul><li><p><span>Deliver accurate monthly revenue and market share forecasts for each assigned hotel.</span></p><br></li><li><p><span>Support annual budget planning, pricing calendar development and long-range planning.</span></p><br></li><li><p><span>Provide performance commentary and analytical insights for owners and Area GMs.</span></p><br></li></ul><p>Market, Competitor &amp; Performance Analytics</p><br><ul><li><p><span>Monitor and analyse RGI, TORE, channel contribution and segment trends.</span></p><br></li><li><p><span>Evaluate competitor pricing, market shifts and events to guide strategies.</span></p><br></li><li><p><span>Deep-dive into strengths, opportunities and tactical actions for each hotel.</span></p><br></li></ul><p>System Adoption &amp; Best Practices</p><br><ul><li><p><span>Drive adoption of RM systems, tools and new releases.</span></p><br></li><li><p><span>Conduct system health checks, audits and performance diagnostics.</span></p><br></li><li><p><span>Ensure accuracy of system inputs, restrictions and data sources.</span></p><br></li></ul><p>Stakeholder Collaboration</p><br><ul><li><p><span>Partner with Sales, Marketing, Digital, Reservations and Operations across the portfolio.</span></p><br></li><li><p><span>Align strategies with regional revenue and commercial leaders.</span></p><br></li></ul><p>Leadership &amp; Team Contribution</p><br><ul><li><p><span>Mentor junior specialists and analysts; contribute to cluster-wide training initiatives.</span></p><br></li><li><p><span>Share best practices across the portfolio and participate in special projects.</span></p><br></li></ul><p><strong>Skills</strong></p><br><ul><li><p><span>Strong analytical, communication and influencing skills.</span></p><br></li><li><p><span>Ability to manage multiple stakeholders and hotels simultaneously.</span></p><br></li><li><p><span>Quick learner and High proficiency with RM systems and processes.</span></p><br></li></ul><p><strong>Accountability</strong></p><br><p><span>This is a corporate office-based role that remotely supports a portfolio of hotels, responsible for enhancing the hotel’s revenue management capabilities. The incumbent ensures all revenue-generating functions are integrated, well-resourced, brand-compliant, and consistently deliver profitable growth.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><u><strong>Role Summary:</strong></u></p><br><p>As the <strong>Sr. Manager - Strategic Ads Partnerships</strong>, you will lead the strategy, growth, and monetization of our highest-GMV brands across Food and Non-Food verticals. The role focuses on scaling advertising investments through tailored brand strategies, new demand channels (including off-app and agency-led solutions), and data-driven commercial execution. We’re looking for a proactive leader with strong stakeholder management, analytical depth, and the ability to turn insights into impactful business outcomes while driving best-in-class advertising practices across markets.</p><br><p><strong>What's On Your Plate?</strong></p><br><p><strong>Extended Demand Channels:</strong><br> You will expand Ads monetization beyond on-platform products by unlocking new demand channels for Key Accounts (e.g. agency, DSP, etc.). Treat these as commercial growth levers, not standalone products. Pilot, validate, and scale high-impact opportunities Feed successful models into GTM for broader rollout.<br> &nbsp;</p><br><p><strong>Own Ads revenue for Key Accounts (direct accountability):</strong><br> You are directly accountable for Ads revenue acceleration from the LCS segment. You will build account-level Ads strategies (not generic approaches). Define budget potential and targets per account. Track and drive monthly/quarterly revenue delivery. This is a number-carrying role, not a support function.<br> &nbsp;</p><br><p><strong>Develop account-specific product mix &amp; investment Strategy:</strong><br> You will decide, for each account: how much to invest across which channel (on-app, vs off-app), across products (in CPC vs Display), what role each product plays (acquisition vs conversion vs branding), how budgets shift across seasons, campaigns, and business goals. You are expected to override generic recommendations where needed.<br> &nbsp;</p><br><p><strong>Structure deals &amp; custom solutions in partnership with commercial teams:</strong><br> You will design custom packages (bundled products, pricing structures, pilots), lead negotiations with senior stakeholders on the partner side and with internal teams, including Commercial, Finance, Legal, and Billing on non-standard setups.&nbsp;<br> &nbsp;</p><br><p><strong>Influence Product via structured feedback (not ownership):</strong><br> Surface account-specific gaps (pricing, targeting, reporting). Push for prioritization where justified by revenue impact. You do not define global product strategy - but feed into it.<br> <br> <strong>What does success look like in this role?</strong><br> Successful ownership here means establishing for our company that each account has a clear, structured Ads strategy and roadmap. Ad adoption would be planned and predictable, not reactive, and not limited to just the on-app channel. Single-threaded ownership on partner-facing Ads narrative is visible.</p><br><p><strong>KPIs include:</strong></p><br><ul><li>Ads revenue from Key Accounts (absolute €)</li><li>% of total Ads revenue from Key Accounts</li><li>Ads revenue per Key Account (avg + top cohort growth)</li><li>Growth in Ads budget per KA (QoQ / YoY).</li></ul><br>Qualifications<br><ul><li><p>Bachelor’s degree in business, marketing, economics, or a related field.</p><br></li><li><p>10+ years of total work experience, with a minimum of 5+ years of Advertising Sales experience in an E-commerce company is preferred.&nbsp;</p><br></li><li><p>Minimum 5+ years of experience leading direct teams.&nbsp;</p><br></li><li><p>Experience using data and analytics to drive sales strategy and results within an Advertising business.</p><br></li><li><p>Experience in collaborating with Product teams to shape feature development, delivery and roadmaps.</p><br></li><li><p>Experience with C-level sales and strategic partnership building.</p><br></li><li><p>Exceptional communication and collaboration skills, with a proven ability to influence and align cross-functional teams and senior leadership around commercial objectives.&nbsp;</p><br></li></ul><br>Additional Information<br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><ul><li><p><strong>Grow With Us:</strong> We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</p><br></li><li><p><strong>Diverse &amp; Inclusive: </strong>With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</p><br></li><li><p><strong>Make a Difference: </strong>Join the team behind the fastest-growing online food ordering network. Your work here really counts.</p><br></li><li><p><strong>Fun &amp; Community:</strong> Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</p><br></li><li><p><strong>Daily Perks:</strong> From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</p><br></li><li><p><strong>Health &amp; Wellness: </strong>With sponsored healthcare and gym memberships, we care about your wellbeing.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The Associate Financial Planning &amp; Analysis (FP&amp;A) Manager works closely with Director FPA to increase a company’s efficiency and profitability by assisting with the formulation of both the medium and long-term financial plan.</p><br> <br><br>Roles &amp; Responsibilities <br><p><span><span><b>Key Responsiblities:&nbsp;</b></span></span></p><br> <p><span><span><b>Business Performance Analytics</b></span></span></p><br> <ul> <li>&nbsp;Perform in-depth reiews of management reports (P&amp;L, BS) to identify trends and provide meaningful insights to the management</li> <li>&nbsp;On-going review of product level or customer level profitability reports to identify revenue optimization opportunities and highlight potential leakages</li> <li>Perform consolidation of various performance reports to provide a macro view to the management.&nbsp; &nbsp;&nbsp;</li> </ul> <p><b>Budgeting and Planning</b></p><br> <ul> <li>Preparaton of necessary financial guidelines and templates to be followed by Business teams for devising the AOP</li> <li>&nbsp;Reviewing the plans submitted by businesses and provide insights to the management on key financial and strategic parameters</li> </ul> <p><b>KPI Reporting and Monitoring</b></p><br> <ul> <li>Preparation of plan vs actuals KPI reports at a Group level by consolidating inputs received from businesses</li> <li>On time reporting of budget vs actuals on key KPIs with an analysis on the financial health of the organization</li> <li>Perform consolidation of various financial reports on a monthly basis</li> </ul> <p><b>Financial Reporting and Consolidation</b></p><br> <ul> <li>Perform consolidation of various financial reports on a monthly basis</li> <li>Ensure completeness and accuracy of the Group level MIS submissions</li> </ul> <br><br>KPIs <br><br>Work experience requirement <br><p><b>3 years experiance</b></p><br> <ul> <li>Data Consolidation</li> <li>Financial Analytics</li> <li>Stakeholder management</li> </ul> <br><br>Qualification <br><p>MBA or Post-Graduate Diploma</p><br> <p>Financial Management, Chartered Accountant, Business&nbsp;</p><br> <br><br>Competencies <br>Collaboration<br>Communicating effectively<br>Customer Centricity<br>Ownership &amp; Result Orientation<br>Planning &amp; Decision Making<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Overview: </strong></p><p>The Assistant Workshop Manager is responsible for overseeing day-to-day workshop operations to ensure efficient workflow, high-quality repairs, and timely job completion. The role involves leading and supervising technical teams, providing expert technical guidance, maintaining operational and safety standards, and ensuring customer satisfaction. This position plays a key role in driving productivity, optimizing workshop performance, and fostering a disciplined, high-performance work environment.<br><br><strong>Key Responsibilities: </strong></p><ul><li><p>Oversee daily workshop operations, including job allocation, workflow planning, and turnaround timelines.</p></li><li><p>Lead, train, supervise, and motivate workshop staff including technicians, foremen, and service advisors.</p></li><li><p>Provide technical guidance for complex diagnostics and repair cases, ensuring compliance with OEM standards and safety regulations.</p></li><li><p>Review job cards, repair estimates, parts requirements, labour hours, and billing accuracy.</p></li><li><p>Coordinate with parts, procurement, and operations teams to prevent delays and ensure smooth job progression.</p></li><li><p>Monitor and improve workshop KPIs such as productivity, efficiency, first-time fix rate, and workshop utilization.</p></li><li><p>Maintain workshop assets, tools, and diagnostic equipment, ensuring proper usage, calibration, and upkeep.</p></li><li><p>Engage with customers for repair approvals, technical explanations, and professional resolution of concerns.</p></li><li><p>Ensure accurate documentation, service records, and operational reports are maintained for management review.</p></li><li><p>Enforce workshop safety procedures, housekeeping standards, and compliance with UAE labour laws and HSE requirements.</p></li><li><p>Drive continuous improvement initiatives to enhance service quality, efficiency, and team performance.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills and Qualifications: </strong></p><ul><li><p>Minimum 5–8 years of experience in automotive workshop operations, with 2–3 years in a supervisory or leadership role.</p></li><li><p>Strong technical understanding of automotive systems and modern diagnostic procedures.</p></li><li><p>Proven leadership and team management skills with the ability to mentor and develop staff.</p></li><li><p>Well-organized, confident, and capable of managing multiple jobs simultaneously.</p></li><li><p>Strong problem-solving skills with a proactive and solutions-driven approach.</p></li><li><p>Effective communication skills with customer handling experience.</p></li><li><p>Familiarity with workshop management systems and advanced diagnostic tools is an advantage.</p></li><li><p>Previous experience in the UAE automotive industry is preferred (light vehicles, heavy vehicles, or fleet services).</p></li><li><p>UAE driving license is an added advantage.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly professional and financially astute <strong>Service Charges Community Manager</strong> to oversee the day-to-day operations and financial health of a premium residential community. This specialized role bridges the gap between property operations and financial management, with a core focus on service charge budgeting, billing tracking, and arrears collection.</p><p>The ideal candidate will combine excellent customer service skills with solid accounts receivable management to preserve property values and ensure seamless community operations.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Financial &amp; Budget Management:</strong> Draft annual community operating budgets and long-term reserve fund studies. Calculate and allocate service charge invoices for homeowners based on property metrics.</p></li><li><p><strong>Collections &amp; Arrears Control:</strong> Proactively track and manage the collection of community service charges to minimize outstanding debt and maintain a healthy cash flow.</p></li><li><p><strong>Resident Relations:</strong> Act as the primary point of contact for homeowners regarding service charge breakdowns, billing inquiries, and dispute resolution. Maintain high transparency through clear communication.</p></li><li><p><strong>Vendor &amp; Operations Oversight:</strong> Ensure that essential community services funded by service charges (security, landscaping, cleaning, maintenance) are executed to the highest standards by managing contracted vendors and evaluating bids.</p></li><li><p><strong>Reporting &amp; Compliance:</strong> Monitor accounts receivable ledgers, provide detailed cost-variance reports to management, and initiate legal escalation procedures for long-term non-payment when necessary.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> minimum 7 years of proven experience in Property Management, Community Association Management, or a real estate finance/operations role with heavy exposure to budgeting and collections.</p></li><li><p><strong>Financial Literacy:</strong> Strong proficiency in handling operating budgets, asset management funds, and tracking accounts receivable ledgers.</p></li><li><p><strong>Systems Knowledge:</strong> High proficiency in Microsoft Excel and experience working with specialized Property Management Systems or robust CRM/ATS platforms.</p></li><li><p><strong>Skills:</strong> Exceptional diplomatic communication, strong contract negotiation abilities, and tactical problem-solving under pressure.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Business Administration, Finance, Real Estate, or a related field snd&nbsp;Professional certifications.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner&nbsp;</p><br></li><li><p>Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.&nbsp;</p><br></li><li><p>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br></li><li><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.&nbsp;</p><br><p>Specific Accountability</p><br></li><li>The key objective of the Manager would be to act as a liaison between clients and other internal departments of the bank. And&nbsp;</li><li>Manager would endeavour to enhance the client experience by servicing , meeting clients and providing them with<br>operational and administrative support.</li><li>Manager would also provide advisory service to educate clients on account services and capabilities, usage of echannels, banking regulations and regulatory requirements as specified by the relevant authorities.</li><li>Manager serves the complete set of CIB clients which includes:</li><li>Attend to client service requests and arrange to provide appropriate service either directly or by interacting with other Internal Departments or branches.</li><li>Attend to client issues and grievances and resolve or provide solution. Also work on mitigating the factors that resulted in the client complaint/ grievance.&nbsp;</li><li>Collect appropriate documentation required as per bank’s / regulatory requirement.</li><li>Assist the VP and Head of CCS in the Service Level Agreements with clients in order to manage client expectations. To assist in reviewing the SLAs at agreed frequency to ensure smooth operations and scheduled delivery of services.</li><li>Timely and effective communications to be maintained with clients and internal stakeholders.&nbsp;</li><li>Manage up-to-date records of all correspondences and handled/ resolved queries and service requests.</li><li><p>Responsible for all security items held under their custody and assure to obtain all proof of delivery as per the bank policy and procedure.&nbsp;</p><br></li><li>Study and identify areas of improvement guarding the risk factors attached to them.</li><li>Raising and Handling of Customer Complaints for the entire CIB and ensure that they are resolved by the CCS team within the agreed SLA. To analyse with the stakeholders for the root cause and ensure non-repetition</li><li>To assist the AVP in enhancing Customer Experience Centre from CCS transactional experience&nbsp;</li><li>Provide back hand support to Operations teams on: -</li><li><p>Account Opening documentation</p><br></li><li><p>Account maintenance activities</p><br></li><li><p>Corporate Credit Card operation</p><br></li><li><p>Cheque book request</p><br></li><li><p>Balance confirmation letters</p><br></li><li><p>Return Cheques</p><br></li><li><p>Payments (Inward and Outward) related queries</p><br></li><li><p>Charges related issues</p><br></li><li><p>Echannels related issues</p><br></li><li><p>Client Correspondence</p><br></li><li><p>Exception handling</p><br></li></ul><p>FRAMEWORKS, BOUNDARIES, &amp; DECISION MAKING AUTHORITY:&nbsp;</p><br><ul><li><p>Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.</p><br></li><li><p>Authorised to take decisions as per the approved authorisation matrix.</p><br></li></ul><p>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</p><br><p>Minimum Qualification</p><br><ul><li><p>University Degree in Commerce or Banking.</p><br></li></ul><p>Minimum Experience</p><br><ul><li><p>Minimum 3 years experience in a Bank with an exposure to Banking Operations</p><br></li><li><p>Knowledge of general Banking principles.</p><br></li><li><p>Good working knowledge of Back-office operating procedures.</p><br></li><li><p>Excellent communication skills both in written / spoken at all levels.&nbsp;</p><br></li><li><p>Analytical, Self-motivated, energetic, flexible, dynamic, problem-solver, ready to work in a challenging environment.</p><br></li><li><p>Must be able to work independently and in a cooperative team environment.&nbsp;</p><br></li><li><p>Ability to work in a fast paced environment where attention to detail, accuracy and efficiency are of high importance</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>• Financial Governance: Oversight of all accounting operations including G/L, A/R, A/P, and Payroll. Ensure 100% accuracy in ERP financial data. • Treasury &amp; Cash Flow: Manage company liquidity, bank facilities, and fund requirements. Monitor customer payment cycles and credit limits. • Budgeting &amp; Analysis: Lead annual budget preparation and monthly variance analysis to ensure the business stays within financial targets. • Tax &amp; Compliance: Manage VAT filings, ensure compliance with IFRS, and handle all local and international tax regulations. • Audit Management: Act as the primary lead for internal and external audits, ensuring all documentation is ready and compliant. • Commercial Finance: Review Letters of Credit (LC), bank guarantees, and credit insurance to support sales and export activities. • Cost Management: Monitor manufacturing costs (COGS) and overheads. Partner with Production and Logistics to identify cost-saving initiatives. • Process Improvement: Drive the automation of financial processes within the ERP system to increase departmental efficiency. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Experience: Minimum 8–10 years of progressive experience in Finance and Accounting, with at </p><p>least 3 years in a managerial role within a manufacturing or industrial environment (preferably construction materials). </p><p>• Education: Bachelor’s Degree in Finance, Accounting, or Economics. Professional certification (CPA, CMA, ACCA, or CA) is highly preferred. </p><p>• Industry Knowledge: Deep understanding of manufacturing cost accounting, inventory management, and export-import financial regulations. </p><p></p></section>