Quality Assurance / Quality Control Jobs in UAE

Job Summary<br><br>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach. The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements. The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments. This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.<br><br>Key Responsibilities<br><br>Strategy<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Business<br><br>Acquisition & Sales Management<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations. Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Customer Relationship Building<br><br>Build and deepen relationships with existing Priority Customers. Build and deepen relationships with Premium Banking customers to support future Priority qualification. Effectively meeting customer expectations and handling/reduction of customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank. Conduct regular customer reviews through telephone, video and digital engagement channels. Develop long-term customer relationships through consistent and proactive engagement. Support customer retention and relationship growth across both Premium and Priority Banking portfolios. Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.<br><br>Processes<br><br>Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on Customer Data Confidentiality. Ensure all customer interactions are accurately documented within approved Bank systems. Maintain quality customer engagement standards across all virtual communication channels. Execute customer contact activities in line with the Contact Management Plan and applicable service standards.<br><br>People & Talent<br><br>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibly delegate work to staff, providing coaching and support where required. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Participate actively in learning, certification and development programmes. Support the development of UAE National talent and contribute positively to the ARM talent pipeline.<br><br>Risk Management<br><br>Ensure KYC/AML updates, proper zero error documentation. Updating the C-Manager, adhering to the Contact Management Plan. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards. Maintain accurate records of customer conversations, recommendations and engagement activities.<br><br>Governance <br><br>To be able to detect any suspicious transactions, Money laundering, forgeries etc. Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.<br><br>Regulatory & Business Conduct<br><br>Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Ensure fair customer outcomes through all customer interactions and recommendations. Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.<br><br>Key stakeholders<br><br>Internal<br><br>Product Manager – Priority Banking – for Launch and implementation of product campaigns. Customer Service Manager – WM – for Product services to the customers. Unit Heads – Treasury – Implementation of sales strategies. Branch Managers – Implementation of sales strategies. Marketing Manager – WM – Coordinate marketing and research activities. Country Money Laundering Prevention Officer. Assistant Relationship Managers. Associate Relationship Managers. Senior Associate Relationship Managers. Team Leaders. Priority Banking and Wealth Management teams.<br><br>External<br><br>Existing and Prospective Customers – for Acquisition and retention of business. Premium Banking Customers. Priority Banking Customers.<br><br>Other Responsibilities<br><br>Ability to maintain a highly decent professional environment within the Priority Centre. Educate Clients on using of other delivery channels. Conduct structured outbound customer engagement activities on a daily basis. Support customer servicing, acquisition, retention and portfolio growth through virtual engagement. Support qualification of Premium Banking customers into Priority Banking. Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact. Act as an ambassador of the Priority Banking proposition through every customer interaction.<br><br>Skills And Experience<br><br>Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience<br><br>Qualifications<br><br>University Graduate. Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services. Experience in handling all Banking Customer Services & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes. Excellent telephone-based relationship management and customer engagement skills. Networking ability to manage interdepartmental deliverables. Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community. Proficiency in Computers. Proficiency in CRM, customer engagement and digital communication platforms. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice. Strong understanding of Premium and Priority Banking customer propositions. UAE National preferred. Arabic language capability preferred.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Primary Responsibilities:Manage day-to-day posting, editing and optimization of content on multiple social media platforms including Instagram, Tik Tok, and Facebook and other emerging platforms Select imagery, video and visual content that engages audiences on social Plan, design and implement successful social strategies on cover reveals, tentpoles (such as Oscars, Met Gala); plus global and local story distribution Edit, produce and develop video content for multiple formats and platforms Work closely with the creative production team to brainstorm and align on digital campaign concepts, ensuring cohesive brand storytelling. Ensure videos are optimized for different platforms and devices Adapt and realise the Global Vogue social strategy locally, based on local market conditions and culture Adjust social strategy according to KPI pacing. Report on any wins and losses on content performance and present social insights and best practices to various stakeholders Collaborate with the Sales team for the implementation of sponsorships through social media Stay up to date on evolving features, trends and social platforms. Attend events such as runway shows, product launch and red carpets to execute and deliver all social coverage including small interviews, editing, and posting. Able to work outside standard working hours as needed (occasional evenings and weekends)<br>Skills & Qualifications:5+ years of experience preferably for a company in the Media, Creative and Fashion industries Professional working proficiency in both English and Arabic Extensive experience editing content to align with the distinctive styles of social media platforms, using apps like Cap Cut, InShot and Adobe Premiere Pro. Knowledge of internet culture and digital video landscapes understanding the unique elements of each video platform and what makes particular videos successful on those platforms. Attending events such as runway shows, product launch and red carpets to execute and deliver all social coverage including small interviews, editing, and posting. Strong writing skills for captions, headlines and visual storytelling Strong editorial judgement, with a passion for the topics and the tone of voice proposed by Vogue Arabia Hands-on experience shooting and editing social-first content, with the ability to think quickly and produce at the pace of daily trends and news cycles. Community management experience Excellent organisational skills, focus, and attention to detail An established ability to synthesise and communicate information quickly Able to work outside standard working hours (occasional evenings and weekends) Experience in working on social engagement strategies for video and audio Good understanding of social media analytics and how data can inform a successful editorial and social strategy

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux.<br><br>The Opportunity:<br><br>As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms that integrate AI capabilities into Agoda’s products at global scale..<br><br>In this Role, you’ll get to:<br><br>Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences. Drive the development of front-end and full-stack solutions across core product areas, including selected AI-enabled features and workflows. Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences. Shape architecture across areas such as state management, SSR, micro-frontends, and API integration. Ensure new features, including AI-assisted capabilities where relevant, are performant, maintainable, observable, and production-ready. Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way. Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery. Support integration with backend services through REST, Graph QL, Web Sockets, and other service interfaces. Drive technical decisions around performance, reliability, monitoring, and maintainability in production. Mentor engineers and grow team capability in both modern web engineering and evolving product development practices.<br><br>What you’ll Need to Succeed:<br><br>Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue. Demonstrate solid hands-on expertise in Java Script / Type Script and front-end development. Apply strong knowledge of web performance optimization, scalability, and frontend best practices. Show experience integrating frontend applications with backend services through REST, Graph QL, or Web Sockets. Drive strong technical and people leadership, with proven mentoring and coaching ability. Collaborate effectively with product, design, and engineering stakeholders. Contribute to architectural decisions across SSR, micro-frontends, and state management. Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications. Communicate clearly and thrive in a fast-paced, collaborative environment.<br><br>It’s Great if you have:<br><br>Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. Demonstrate familiarity with Agile development methodologies. Show experience with mobile web, cross-platform frameworks, or cloud platforms. Apply experience with analytics, A/B testing, and SEO for large-scale web products. Demonstrate experience building customer-facing products in high-traffic or global-scale environments.<br><br>#bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About the Role We are seeking a highly organized and strategic Program Manager – Freezone Council to lead cross-functional initiatives, coordinate with government entities and Free Zones, and ensure the successful execution of strategic projects. This role serves as the central point of coordination between the Freezone Council, internal stakeholders, regulatory authorities, and external partners to drive operational excellence, policy implementation, and organizational transformation. The ideal candidate has strong experience in project/program management, stakeholder engagement, government relations, policy implementation, and strategic operations within the UAE public or semi-government sector.<br>Key Responsibilities Strategic Program & Project Management Lead and manage strategic initiatives from planning through execution while ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Develop project roadmaps, implementation plans, milestones, and performance indicators. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams to ensure seamless project execution. Stakeholder & Government Relations Act as the primary liaison between the Freezone Council, government authorities, regulatory bodies, and Free Zones across the UAE. Build and maintain strong working relationships with key stakeholders. Facilitate communication, collaboration, and alignment among internal and external partners. Coordinate meetings, workshops, committees, and executive forums. Operations & Governance Oversee the daily coordination of council operations and strategic initiatives. Develop, review, and implement policies, procedures, and governance frameworks. Ensure compliance with government regulations and organizational standards. Maintain documentation, records, databases, and governance reports. Policy Development & Process Improvement Review government resolutions, regulations, and strategic directives. Lead policy implementation across participating Free Zones. Recommend process improvements and operational efficiencies. Benchmark against international best practices to improve organizational effectiveness. Customer Experience & Service Excellence Support initiatives focused on customer journey mapping and service excellence. Analyze customer feedback, complaints, and service performance. Recommend improvements to enhance customer satisfaction and operational efficiency. Quality Assurance & Assessment Coordinate organizational assessments, audits, and quality reviews. Develop assessment methodologies and evaluation criteria. Conduct site visits and monitor implementation of improvement initiatives. Reporting & Executive Support Prepare executive dashboards, presentations, and Board reports. Present project updates, risks, recommendations, and strategic insights to senior leadership. Ensure timely submission of operational and performance reports. Continuous Improvement Identify opportunities to improve systems, processes, and governance. Promote innovation, operational excellence, and best practices across the organization. Qualifications Bachelor's degree in Business Administration, Public Administration, Project Management, Management, or a related discipline. Master's degree is an advantage. PMP, PRINCE2, Lean Six Sigma, or equivalent project management certification is preferred. Experience7–10 years of experience in Program Management, Project Management, Government Relations, Strategy, or Operations. Experience working within a UAE Government, Semi-Government, Regulatory Authority, or Free Zone organization is highly preferred. Proven experience managing complex cross-functional projects. Experience developing policies, governance frameworks, and strategic initiatives. Strong exposure to stakeholder management and executive reporting. Skills & Competencies Technical Skills Program & Project Management Strategic Planning Stakeholder Management Government Relations Policy Development Risk Management Process Improvement Governance & Compliance Performance Reporting Microsoft Office Suite (Advanced Power Point & Excel) Core Competencies Strategic Thinking Leadership & Influencing Skills Excellent Communication & Presentation Skills Relationship Building Negotiation & Conflict Resolution Analytical & Problem-Solving Skills Organizational & Time Management Attention to Detail Ability to manage multiple priorities in a fast-paced environment

We're Hiring: Sales Account Manager Leaf Connect | On-site | GCC Region (frequent travel)<br>Leaf Connect is growing, and we're looking for a driven B2B Sales Account Manager to own and grow our presence across the GCC region. If you know the territory, speak Arabic and English, and love being on the road closing deals, this one's for you.<br>About UsSince 2010, Leaf Connect has been helping shape the growth of smart living across the GCC, bringing together the world's most advanced home technologies from lighting and sound to comfort and security through a trusted dealer network of leading global brands. Our real strength lies in how we work with people: we choose our partners carefully, support them with training that builds confidence, and stand behind every product we distribute. Our approach stays steady with honest advice, technical depth, and lasting relationships, with a mission to simplify technology and make it dependable for our dealers, homeowners, and the region we call home.<br>The Role As a Sales Account Manager, you will manage a portfolio of B2B accounts throughout the entire sales cycle from lead generation and prospecting to closing deals and building long-term customer relationships. This role involves frequent travel across the GCC, where you will represent Leaf Connect and its portfolio of innovative products to system integrators, developers, and trade partners. By understanding customer needs and translating complex automation solutions into clear business value, you will play a key role in driving sales growth and expanding our market presence.<br>What We're Looking For Based in the GCC region, with the flexibility to travel frequently across GCC territories and work from our Dubai office as required.3–5 years of experience in B2B sales, account management, or business development, preferably within the technology, smart home, architectural lighting or consumer electronics industry. Proven success in generating new business, managing a structured sales pipeline, achieving sales targets, and growing existing accounts. Strong relationship management and customer service skills, with the ability to build, develop, and maintain long-term partnerships. Excellent communication, presentation, and negotiation skills, with the ability to engage both technical and non-technical stakeholders. Confident in presenting and positioning technical products and solutions in a clear, business-focused manner. Knowledge of smart technologies, AV, home automation, or consumer electronics solutions is highly desirable. Experience in the GCC market is an advantage. Highly self-motivated, organized, and capable of managing the full sales cycle independently, from prospecting through to closing and account development. Proficient in CRM platforms and Microsoft Office or Google Workspace. Bachelor’s degree in business, Marketing, Engineering, or a related field, or equivalent professional experience. Fluent in both English and Arabic. Valid driver's license.<br>Nice to Have Experience in Home Automation, AV, and Lighting industries Background in architectural lighting design is a plus<br>What You'll DoManage and grow a portfolio of B2B accounts across the GCC’s systems integration sectors Identify and pursue new business opportunities with developers, architects, contractors, and interior design firms Present and pitch home automation solutions (lighting, security, HVAC, AV, and smart control systems) tailored to client project needs Build long-term relationships with key decision-makers to drive repeat and referral business Prepare proposals, quotations, and commercial terms in coordination with technical and project teams Negotiate and close deals to meet and exceed sales targets Track pipeline, forecast sales, and report performance using CRM tools<br>What We Offer Competitive base salary + commission structure Opportunity to work with cutting-edge smart home technology Growing company with room for career progression Active, Supportive, collaborative team environment<br>Ready to drive sales success with us? Apply now or send your CV to hire@leafconnect.io

Description<br><br>At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Change Specialist for our Delivery Partner Management team. In this role, you will be responsible for supporting the implementation of changes across Amazon's Delivery Service Partners.<br><br>Key job responsibilities<br><br>Execute assigned tasks within cross-functional change programs, ensuring deliverables are completed on time and to standard Follow established change management procedures, frameworks, and templates consistently Maintain accurate records in change management tools (e.g., trackers, request logs, Asana boards) and ensure data hygiene Support information gathering for change prioritization by compiling data, pulling reports, and organizing inputs<br><br>A day in the life<br><br>1- Tracking and progressing change requests through the pipeline, ensuring each request is logged accurately, stakeholders are notified, and SLAs are met at every stage of the approval process.<br><br>2-Monitoring change implementation status across DSP accounts, updating trackers, flagging delays or blockers, and escalating risks to the Change Manager for resolution.<br><br>3- Coordinating with cross-functional teams to gather inputs, align on timelines, and ensure change readiness before go-live.<br><br>About The Team<br><br>Amazon's Delivery Partner Management team is responsible for managing all Delivery Service Partners (DSPs) across networks across the region. They manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, they work alongside DSPs to help solve their biggest challenges, influence their business planning and strategy, identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br><br>Basic Qualifications<br><br> Speak, write, and read fluently in English Bachelor's degree<br><br>Preferred Qualifications<br><br> Experience with Microsoft Office products and applications<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q Express Documents Transport LLC - Dubai South Branch - L14<br><br>Job ID: A10479737

Role Summary<br><br>The Senior Product Manager – Ophthalmology will play a critical role in driving Jamjoom Pharma's growth within the UAE healthcare market. The role is responsible for developing and executing strategic marketing plans, strengthening brand positioning, maximizing market penetration, and ensuring the successful commercialization of the ophthalmology portfolio. Working closely with cross-functional teams, healthcare professionals, key opinion leaders (KOLs), distributors, and healthcare authorities, the Product Manager will deliver impactful marketing initiatives, support successful product launches, and contribute to sustainable business growth.<br><br>Responsibilities<br><br>Develops and executes annual brand plans aligned with the overall business strategy and commercial objectives. Demonstrates a thorough understanding of market research, business performance, customer insights, historical trends, competitive landscape, and unmet market needs. Identifies business opportunities and market challenges across both private and institutional/tender sectors and develops appropriate action plans. Tracks and analyses brand and competitor performance, market dynamics, and key growth drivers, recommending actions to maximize brand performance. Utilizes market analytics, business intelligence and available data sources to generate actionable insights and support strategic decision-making. Supports the implementation of marketing initiatives in accordance with approved brand plans and Jamjoom Pharma SOPs. Supports new product launches by developing launch plans, executing key initiatives, monitoring performance against predefined KPIs, and implementing corrective actions where needed. Develops sales forecasts and financial assumptions to support business planning and new business case evaluations. Monitors promotional budgets against actual spending and regularly reports budget utilization and ROI to the Marketing Manager. Develops promotional campaigns, sales tools, scientific materials and customer engagement programs to maximize field force effectiveness. Drives digital marketing initiatives, CRM programs and omnichannel customer engagement while monitoring performance through defined KPIs. Collaborates effectively with Sales, Medical, Market Access, Regulatory, Supply Chain, Finance and other cross-functional teams to achieve business objectives. Works closely with Supply Chain to support demand forecasting, product availability and inventory optimization. Identifies, develops and maintains strong relationships with Key Opinion Leaders (KOLs), healthcare professionals, pharmacy chains, key accounts and relevant healthcare stakeholders. Supports Medical Affairs in identifying local advocates and emerging speakers for scientific and educational programs. Supports Sales Force Excellence by delivering product training and providing regular market, competitor and product updates. Maintains a strong understanding of UAE healthcare regulations, compliance requirements and ethical promotional practices, ensuring all marketing activities comply with local regulations and Jamjoom Pharma SOPs. Anticipates market changes, identifies business opportunities and proposes appropriate mitigation and growth strategies. Demonstrates sound business judgment and makes data-driven recommendations to support commercial success. Effectively manages multiple priorities, projects and deadlines while maintaining a high standard of execution. Builds strong cross-functional relationships and collaborates effectively to deliver business goals.<br><br>Qualifications<br><br>Education: Bachelor’s degree in pharmacy is required. MBA or postgraduate qualification in Marketing is preferred. Minimum 10 years of experience working in the pharmaceutical industry, including at least 3-5 years in Brand Management. Experience in the Ophthalmology therapeutic area is highly preferred. Experience in branded generics and new product launches is considered an advantage. Strong understanding of the UAE healthcare system, pharmaceutical market, regulatory environment, institutional and private sectors. Experience working with business intelligence and market research databases (e.g., IQVIA) Strong medical and scientific knowledge. Good knowledge of digital marketing, CRM platforms, omnichannel engagement and marketing analytics. Experience in sales forecasting, promotional budget management and financial analysis. Proficiency in Microsoft Excel and Power Point.<br><br>KEY COMPETENCIES<br><br>Strategic Thinking – Ability to develop and execute effective brand strategies aligned with business objectives. Customer Focus – Strong understanding of customer needs and market dynamics to drive commercial success. Analytical & Problem Solving – Ability to analyse complex data, identify trends and translate insights into actionable business plans. Relationship Building – Excellent interpersonal skills with the ability to establish and maintain long-term relationships with internal and external stakeholders. Stakeholder Management – Demonstrated ability to collaborate effectively with cross-functional teams including Sales, Medical, Regulatory, Supply Chain and Finance. Negotiation & Influencing – Strong influencing skills with the ability to build consensus and drive execution. Project Management – Ability to manage multiple projects simultaneously while delivering high-quality results within agreed timelines. Communication – Excellent written, verbal and presentation skills in both English and Arabic. Ownership & Accountability – Demonstrates initiative, accountability and a results-oriented mindset while working independently and collaboratively.

Online Distribution Manager (E-Commerce) – based on property in East Africa<br>(This is an on-property based role in East Africa. Single status candidates only)<br>We are seeking an experienced and commercially driven Online Distribution Manager (E-Commerce) to oversee and optimize the online distribution strategy for a luxury resort operation in East Africa. This property is part of an established luxury hospitality group with hotels and resorts globally.<br>The successful candidate will be responsible for maximizing online revenue performance, managing OTA relationships, enhancing direct booking strategies, and ensuring seamless coordination between reservations, revenue management, sales, and marketing teams.<br>This role is ideal for a hospitality professional with strong resort e-commerce expertise, analytical capabilities, and a passion for driving digital performance in a luxury resort environment.<br>Key Responsibilities:<br>• Manage and optimize all online distribution channels including OTAs, brand websites, GDS, wholesalers, and third-party platforms• Develop and implement e-commerce strategies to maximize occupancy, ADR, and overall online revenue• Monitor channel performance, rate parity, inventory allocation, and promotional campaigns• Work closely with Revenue Management and Reservations to support pricing and distribution strategies• Analyze market trends, competitor activity, and booking patterns to identify revenue opportunities• Coordinate with Marketing teams to improve digital visibility, online conversions, and direct bookings• Ensure accurate content management across all online channels and booking platforms• Prepare regular performance reports and recommendations for senior management• Support system integrations and connectivity between PMS, CRS, channel managers, and booking engines• Maintain strong relationships with OTA market managers and external distribution partners<br>Candidate Profile:<br>• Previous experience in Online Distribution, E-Commerce, Revenue, or Digital Distribution within luxury resort operations is essential• Background working within resorts internationally. East Africa experience would be highly advantageous• Strong understanding of hospitality commercial operations, online revenue strategies, and guest booking behavior• Hands-on experience with channel management systems, CRS, PMS platforms, booking engines, and reservations systems• Knowledge of OTA optimization, revenue support functions, and digital distribution best practices• Highly organized with strong analytical, communication, and problem-solving skills• Able to thrive in an international, multicultural environment and relocate internationally as required• Results-oriented professional with a proactive and collaborative leadership style<br>We are looking for a motivated hospitality professional with a strong commercial mindset, excellent attention to detail, and a passion for driving online business performance while delivering exceptional resort guest experiences.<br>If you qualify for this position, please send your resume along with a cover letter to Pina Mercuri at pmercuri@renardinternational.com and Yasmin Khambatta at yasmin@renardinternational.com

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team  <br><br>Agoda’s Customer Experience Group delivers critical support to customers and partners across markets, channels, and business lines. As our operations scale in complexity, Senior Regional Managers play a pivotal role in ensuring regional resiliency, standardization, and sustained performance across multiple sites and partners.  <br><br> <br><br>About The Role  <br><br>The Senior Regional Manager is accountable for end-to-end performance of a regional customer/partner operations area, typically spanning multiple countries, sites, or vendor partners. This role translates company strategy into a cohesive regional roadmap, balances cross site tradeoffs, and ensures consistent, high quality service delivery at scale.  <br><br>You will act as the regional authority on customer operations performance, risks, and improvement initiatives, while developing strong leadership benches and resilient operating models.  <br><br>Key Responsibilities  <br><br>Regional & Operational Ownership <br><br>Lead multi-site, multi-country customer operations (including inhouse and BPO partners where applicable) Own end to end regional outcomes, including service quality, efficiency, resiliency, and cost to serve Balance cross site tradeoffs across capacity, language coverage, channel mix, routing, and vendor strategy    <br><br>Strategy & Roadmap  <br><br>Translate CEG strategy into a 12–18 month regional roadmap, prioritizing initiatives that deliver measurable customer and business impact Anticipate demand shifts (seasonality, launches, policy or regulatory changes) and lead proactive regional adjustments Sponsor and govern cross site initiatives to ensure consistency and scalability   <br><br>Improvement, Innovation & Resiliency  <br><br>Scale adoption of tools, technologies, and best practices across sites Institutionalize experimentation standards, operational rigor, and learning across the regional leadership team Strengthen regional resiliency through standardized playbooks (e.g. surge, BCP, knowledge governance)   <br><br>Stakeholder Leadership  <br><br>Serve as the regional “go to” for customer operations performance, risks, and initiatives Bring together WFM, QA, Training, Analytics, Product/Tech, Policy, and Commercial partners to land regionwide solutions Communicate regional performance, scenarios, and recommendations to senior stakeholders with minimal supervision   <br><br>People & Organization Leadership  <br><br>Lead through Regional Managers and/or Vendor Managers, setting a high bar for performance management and leadership capability Design and evolve regional org structures, language pools, and shift strategies to meet KPIs Build successor ready pipelines, enable cross site talent mobility, and develop future senior leaders Address underperformance decisively, fairly, and in line with Agoda values   <br><br>What You’ll Bring  <br><br>Excellent spoken and written Japanese skills, and Business level of English Extensive demonstrated experience leading largescale, multisite or multi-country operations Proven ability to own regional outcomes and manage complexity across markets and partners Strategic thinking combined with operational execution excellence with strong analytical and experimentation mindset   Demonstrated ability and willingness to dive into detail to understand issue complexity, propose actionable plans, and collaborate effectively with stakeholders Advanced stakeholder management and influencing skills, including Senior Leadership exposure A track record of developing leaders and building resilient organizations   <br><br>Nice to Have  <br><br>Experience managing outsourced/vendor operations at scale Deep exposure to regulatory-complex or high-growth markets <br><br>Why Agoda <br><br>Hybrid Work Competitive compensation with performance-based incentives Annual discretionary performance bonus Health insurance and other locally competitive benefits Agoda travel discounts and special rates on accommodation and related products Work from anywhere for up to 30 days per year An inclusive, international work environment where your ideas and feedback are valued Agoda choice(welfare points)$400 USD allowance to set up your home office(one time payment) <br><br>#CUST #seoul #bangkok #sydney #melbourne #perth #toronto #vancouver #shanghai #beijing #shenzhen #prague #hongkong #dublin #tokyo #osaka #yokohama #kualalumpur #warsaw #krakow #singapore #barcelona #madrid #taipei #dubai #hcmc #hanoi #edinburgh #phuket #nagoya #okinawa #fukuoka #sapporo #manila #OTHR<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About AG MENA<br>AG MENA is a Dubai-based private client advisory and corporate services firm specialising in UAE business setup, international corporate structuring, citizenship and residency by investment, private banking, trusts and wealth planning.<br>We work with entrepreneurs, investors, family offices, and high-net-worth individuals from around the world, providing tailored cross-border solutions through a premium, relationship-driven approach. We're looking for an experienced Corporate Services Manager to join our growing team and play a key role in managing our corporate services operations and client relationships.<br>The Role<br>As Corporate Services Manager, you will oversee the delivery of our corporate services offering, ensuring clients receive exceptional support from onboarding through to ongoing compliance and renewals. You will manage business setup projects, coordinate banking applications, oversee compliance requirements, liaise with government authorities and strategic partners, and act as a trusted point of contact for our clients. This is an excellent opportunity for someone who enjoys ownership, thrives in a fast-paced environment, and is passionate about delivering outstanding client service.<br>Key Responsibilities<br>Manage UAE Mainland, Free Zone and Offshore company formation projects. Coordinate client onboarding, KYC and compliance procedures. Oversee licence renewals, visa renewals and ongoing corporate administration. Coordinate Corporate Tax, VAT and other regulatory compliance requirements. Manage corporate and personal banking applications. Liaise with Free Zones, government authorities, banks, accountants, legal advisers and international service providers. Maintain strong relationships with clients and external partners. Monitor outstanding invoices, renewals and payment collections. Prepare engagement letters, quotations and client documentation. Maintain accurate CRM records and operational workflows. Support AG MENA's Citizenship & Residency, Private Client and Corporate Services divisions where required. Identify opportunities to enhance the client experience and introduce additional services.<br>About You<br>We're looking for someone who has:3+ years' experience in UAE corporate services, business setup, legal, banking or professional services. Strong understanding of UAE company formation and corporate compliance. Experience managing client relationships and multiple projects simultaneously. Excellent communication and organisational skills. A proactive, solutions-driven mindset with strong attention to detail. Fluency in English (additional languages are an advantage).<br>Why Join AG MENA?<br>Work with international entrepreneurs, investors and high-net-worth individuals. Exposure to international corporate structuring, private banking and global mobility. A dynamic, entrepreneurial and collaborative working environment. Genuine opportunities for career progression and professional development. Competitive salary and performance-based incentives.<br>To apply, please send your CV to careers@ag-mena.com with the subject line Corporate Services Manager.

Responsibilities<br>Tik Tok's Scaled Growth team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our Scaled Growth team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on Tik Tok.<br><br>We're looking for a dynamic, passionate Agency Partner Manager with a digital advertising background to join our growing Agency team. You will be a crucial member of a growing team that will partner with SMB agencies in a one-to-many structure with the goal of driving revenue, agency education and long term relationships. This position requires exceptional consultative sales, coaching, and a passion for client service/partnerships to drive long-term growth. Our ideal candidate will have the ability to thrive in a dynamic work environment, a passion for growing revenue, and desire to help shape and scale solutions to support and grow SMB agencies in the METAP market.<br><br>- Raise the bar - Be results focused, grow revenue, educate and lead strategic conversations with SMB agencies in the METAP market. Identify and create compelling sales propositions using internal and external data for agencies in specific regions, industries or objectives that can be pitched at scale with minimal customization.<br>- Make your own discoveries - Grow a deep understanding of Tik Tok's products, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency issues.<br>- Assume ownership - Work with small and medium sized agencies to optimize and improve the performance of their Tik Tok campaigns and identify programmatic ways to do this at scale.<br>- Embrace change as an opportunity - have a growth mindset: learning when you don't understand, accept challenges, solutions-oriented feedback; viewing uncertainty as an opportunity to thrive.<br>- Collaboration creates value - Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.<br><br>Qualifications<br>Minimum Qualification(s):<br>- Experience in account management/client services roles in digital advertising with a proven ability to optimize client success and revenue growth<br>- Proven experience in marketing, media sales and/or online advertising with direct client management experience.<br>- High oral and written fluency in Turkish and English is required, as the role involves direct client communication across the Turkish markets served by the business<br>- Proven experience working with agencies or in an agency partnership-type role. <br>- Ability to influence buy-in and build relationships with key stakeholders while prioritizing and managing a client portfolio, tasks, and projects within a fast-paced environment<br><br>Preferred Qualification(s):<br>- Solid knowledge of online advertising fundamentals (campaign setup, optimisation, KPIs).<br>- Proven track record of reaching and exceeding sales goals with a large book of business with the ability to identify, prioritize and secure business opportunities<br>- Entrepreneurial mindset - able to think strategically, adapt quickly, and deliver results in a scaling organisation.<br>- Creative, outside-the-box thinker and strategist with a team player and collaborator mentality<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Career Area:<br><br>Business Services<br><br>Job Description:<br><br>Your Work Shapes the World at Caterpillar Inc. <br><br>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.<br><br>Lead Global Security. Protect Our People. Strengthen Business Resilience.<br><br>Solar Turbines is seeking an accomplished Global Security Manager to lead and advance our worldwide security strategy, protecting our people, facilities, assets, information, reputation, and operations across a complex global environment. This senior leadership role provides strategic direction for enterprise security, workplace violence prevention, crisis management, investigations, business resilience, and risk management while partnering closely with executive leadership, Legal, Human Resources, EHSS, and Caterpillar Global Security.<br><br>WHAT YOU WILL DO:<br><br>Global Security Leadership<br><br> Develop and execute a comprehensive global security strategy aligned with business objectives. Lead and support Regional Security Managers, Facility Security Managers, and technical specialists. Drive compliance with the Risk-Based Security Program and governance standards. Build strong partnerships with executive leadership, Legal, HR, EHSS, and Caterpillar Global Security.<br><br>Security Risk Management & Asset Protection<br><br> Conduct enterprise-wide security risk assessments and threat analyses. Identify significant security risks and implement mitigation strategies. Design and oversee multi-layered approaches to employee, facility, information, and asset protection. Monitor emerging global risks, industry trends, and security technologies.<br><br>Investigations & Compliance<br><br> Collaborate on and implement investigative strategies while maintaining attorney-client privilege and confidentiality. Collect and analyze facts within approved investigative scopes. Review allegations and establish investigative requirements. Lead complex internal investigations and forensic reviews. Partner with Legal, HR, and Compliance leaders on policy violations and security concerns.<br><br>Crisis Management & Business Resilience<br><br> Lead development and execution of global crisis management and emergency response programs. Establish and strengthen Regional Incident Management Teams. Coordinate crisis response and executive communications. Develop tabletop exercises and preparedness programs.<br><br>Employee & Workplace Security<br><br> Lead workplace violence prevention, threat assessment, and response programs. Promote security awareness and training initiatives. Ensure employee safety, travel security, and duty-of-care compliance.<br><br>Premises Security & Global Operations<br><br> Direct physical security programs for offices, manufacturing sites, and warehouses. Conduct physical security audits and assessments. Maintain relationships with law enforcement, government agencies, and emergency responders.<br><br>WHAT YOU WILL HAVE:<br><br> Degree or equivalent experience in Security, Risk, Crisis Management, Criminal Justice, or related field. 10+ years of leadership experience in corporate security, law enforcement, military, intelligence, or emergency services. Experience leading global security, crisis management, and risk programs. Fluent written and spoken English.<br><br>Preferred<br><br> Master's degree in Crisis Management, Security Management, or related discipline. CPP, PSP, SRMC, NEBOSH, or equivalent certification. Experience in manufacturing, industrial, energy, or oil and gas environments.<br><br>Reports To: VP, Global Process Excellence<br><br>Travel: Up to 50% Global Travel<br><br>Why Join Us<br><br>This is a unique opportunity to shape and lead the global security strategy of a world-class organization while protecting people, assets, operations, and reputation worldwide.<br><br>This position requires working onsite five days a week.<br><br>Relocation is available for this position.<br><br>Visa Sponsorship is not available for this position.<br><br>Posting Dates:<br><br>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply<br><br>Not ready to apply? Join our Talent Community.

The AI Agent Manager, Commercial is responsible for identifying, designing, building, and deploying AI and automation agents across the sales and revenue operations function. This is a hands on, senior individual contributor role focused on driving bottom up adoption of AI powered workflows within commercial teams. The role exists to accelerate sales productivity, improve pipeline quality, reduce manual effort in quoting, proposal generation, and customer communications, and embed a culture of AI augmented working across the commercial organisation. The AI Agent Manager works closely with sales leaders, revenue operations, and product teams to identify high value use cases, prototype solutions, measure adoption, and scale what works.<br>Responsibilities 1. Use Case Discovery and Prioritisation: Identify and evaluate high value opportunities to deploy AI agents across the sales function, including lead qualification, outbound sequencing, proposal drafting, quote generation, and CRM data enrichment. Prioritise based on effort, impact, and adoption readiness. 2. Agent Design, Build, and Deployment: Design, configure, and deploy AI agents and automated workflows using LLMs, APIs, and integration tools. Own the end to end lifecycle from prototype through production deployment, including testing, monitoring, and iteration. 3. Sales Productivity Improvement: Reduce manual effort in repetitive commercial workflows by embedding AI agents into daily sales activities. Measure time saved, error reduction, and throughput improvements. Ensure agents augment rather than replace human judgment in customer facing interactions. 4. Adoption and Change Management: Drive bottom up adoption by working directly with sales teams and individual contributors. Provide hands on training, create playbooks, run workshops, and build internal champions. Track adoption metrics and iterate based on user feedback. 5. Data Quality and Integration: Ensure AI agents operate on clean, reliable data by working with revenue operations and data teams. Define data requirements, build integration points with CRM, ERP, and communication tools, and establish feedback loops to improve agent accuracy over time. 6. Performance Measurement and Reporting: Define and track KPIs for each deployed agent including adoption rates, productivity gains, accuracy, and ROI. Report outcomes to commercial leadership and use evidence to inform scaling decisions and investment cases. 7. Cross Functional Collaboration: Partner with Product, Engineering, and IT to align agent deployments with platform capabilities, security requirements, and data governance standards. Ensure agents are built within approved frameworks and comply with company policies. 8. Experimentation and Innovation: Stay current with emerging AI capabilities, LLM developments, and automation tools. Run structured experiments to test new approaches and share learnings across the organisation to build collective AI fluency. 9. Documentation and Knowledge Management: Maintain clear documentation for all deployed agents including design rationale, configuration, dependencies, known limitations, and escalation paths. Build a reusable library of agent patterns and templates. 10. Vendor and Tool Evaluation: Evaluate and recommend AI tools, platforms, and vendors relevant to commercial use cases. Provide informed build versus buy recommendations within group guardrails. <br> <br><br>Requirements<br><br> Qualifications and Education Include any specialised education and minimum qualifications needed to be able to perform the job. Bachelor degree in Business, Computer Science, Data Science, or related discipline. Certifications in AI, machine learning, or automation platforms are a plus. Work Experience<br>· 3 to 5 years experience in sales operations, revenue operations, or commercial process improvement roles. Demonstrated experience deploying AI tools, LLM based agents, or workflow automation in a B2B sales environment. Experience with CRM systems, sales enablement tools, and data pipelines. Track record of driving adoption of new tools and processes across commercial teams. Skills and Knowledge· Strong understanding of LLMs, prompt engineering, and AI agent frameworks. Practical experience with automation platforms and API integrations. Sales process knowledge including pipeline management, quoting, proposal generation, and customer communications. Data analysis and KPI design skills. Change management ability to drive adoption bottom up without formal authority. Strong communication skills to translate technical concepts for commercial audiences. Claude Enterprise and Cowork Skills· Proficiency in Anthropic's Claude platform including Claude for Enterprise and Claude Teams administration, user provisioning, workspace configuration, and usage policy management.· Hands on experience with Claude Cowork mode for desktop automation, including skill creation and management (SKILL.md authoring), custom plugin development and deployment, and scheduled task configuration using cron based scheduling.· Experience with Claude Code CLI for agentic coding workflows, including hooks, slash commands, and MCP (Model Context Protocol) server integration for connecting Claude to enterprise data sources and third party tools. · Ability to design and implement agentic loops and multi step agent workflows, including tool use patterns, iterative reasoning chains, sub agent orchestration, error recovery loops, and human in the loop approval gates.· Advanced prompt engineering for Claude models including system prompts, structured output formatting, tool definitions, chain of thought techniques, and context window optimisation for enterprise scale document processing. · Working knowledge of the Anthropic API including Claude Agent SDK, tool use (function calling), streaming responses, batch processing, and model selection across Claude Opus, Sonnet, and Haiku variants for cost and latency optimisation.· Familiarity with enterprise connectors and integrations within Claude ecosystem including Microsoft 365 (Outlook, Teams, Share Point), browser automation via Claude in Chrome, and third party MCP connectors for operational data sources. · Understanding of AI safety, security, and governance principles including prompt injection defence, content filtering, data privacy controls, audit logging, and compliance with enterprise security policies when deploying AI agents at scale. Continuous learning in AI, LLMs, and automation expected.<br><br><br>Benefits<br><br> Competitive Salary and Bonus: We reward your expertise and contributions. Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one. Marcura Wellness Zone: We value your work-life balance and well-being. Global Opportunities: Be part of an ambitious, expanding company with a local touch. Diverse, Supportive Work Culture: We're committed to inclusion, diversity, and a sense of belonging for all team members.

We’re Not Just Hiring a Recruiter. We’re Hiring a Talent Magnet.<br>ASTUDIO, the region’s leading luxury lifestyle agency, is on the hunt for a headhunter withhustle, a talent whisperer, a recruitment rockstar who knows how to spot brilliance from a mileaway.<br>Here’s what we're looking for:You live and breathe recruitment — sourcing, headhunting, closing, and high-fiving all day. You think Linked In is just the beginning, not the end. You know the GCC market inside-out, and you have the network to prove it. You’re a storyteller, selling the ASTUDIO dream to every candidate you touch. You move fast, think faster, and never let top talent slip through the cracks.<br>Your Mission (should you choose to accept it):Hunt and hire the best of the best. Create magnetic recruitment strategies that make people want to work here before they even see a job post. Run the full 360 — sourcing, interviewing, negotiating, and onboarding — with charm and speed. Be a brand ambassador for ASTUDIO’s culture of creativity, excellence, and electric energy.<br>The Basics:You’ve been recruiting in the GCC for 3+ years. You know your way around the labor laws, visa processes, and local quirks. You’re a Linked In power user — but not limited to it. You’ve got grit, polish, and a killer instinct for talent.<br>Apply now if this is you!

Why Join PMK<br><br>PMKConsult is an award-winning project, commercial and design management consultancy with offices in the UAE, KSA and the UK, with a project footprint that exceeds 4.5 million sqm and a project portfolio value exceeding USD $8 billion.<br><br>We're proud of our strong company culture. We actively build a positive and collaborative working environment by bringing in people who encourage and support their teammates, take full ownership, proactively solve problems and focus on results. <br><br>What You Will Be Doing<br><br>You will be the client-facing lead on a portfolio of commercial office projects for blue chip clients. The projects are often on a regional basis and may require international travel. As the project lead, you will be solely responsible for all facets of the project from due diligence to handover including procurement and design management, client reporting, site observation and client relationship management.<br><br>Requirements<br><br>Key Responsibilities<br><br>Project Reporting Client stakeholder management Leading all project meetings Contract administration<br><br> <br><br>Experience & Background<br><br>8+ years in project management Experience within a consultancy environment, ideally in design, engineering, or construction sectors Commercial office fitout experience

Why Join PMK<br><br>PMKConsult is an award-winning project, commercial and design management consultancy with offices in the UAE, KSA and the UK, with a project footprint that exceeds 4.5 million sqm and a project portfolio value exceeding USD $8 billion.<br><br>We're proud of our strong company culture. We actively build a positive and collaborative working environment by bringing in people who encourage and support their teammates, take full ownership, proactively solve problems and focus on results. <br><br>What You Will Be Doing<br><br>You will be the client facing lead on a Government project for the design, procurement and construction of a one-of-a-kind experiential college. The project will utilize modern methods of construction to streamline construction timelines and reduce time on site. As the project lead you will be solely responsible for the development of the procurement strategy, design management, tender and construction of the facility.<br><br>Key Responsibilities:<br><br>Lead and manage all design stages, from pre-concept through IFC and as-built, across architectural and interior fit-out projects Coordinate with clients, consultants, contractors, and authorities to ensure project alignment with specifications, timelines, and quality standards Direct and collaborate with remote and on-site teams, including BIM modelers, coordinators, and technical office staff Manage interdisciplinary design coordination, including architectural, structural, MEP, and landscape disciplines Conduct design reviews, lead meetings with stakeholders, and ensure effective resolution of clashes and design issues Oversee preparation of design documentation, presentations, BOQs, and sample boards Implement value engineering strategies, monitor design budgets, and support procurement processes Ensure timely project delivery, quality control, and compliance with relevant codes and client requirements Report progress and risks to project and regional directors<br><br>Requirements<br><br>Bachelor's Degree in Architecture, Design and Project Management, or related field10+ years of experience in architecture, design management, and fit-out delivery, preferably in the GCCProven experience managing high-value projects (hotels, museums, residential and commercial) Strong leadership skills with the ability to manage multi-disciplinary teams Proficiency in industry-standard design management tools and softwares Excellent communication, coordination, and stakeholder management skills

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Role Description The Trademark Registration Manager is a full-time, on-site role based in Dubai, responsible for overseeing the end-to-end process of trademark registration and protection for AAA and its clients. The role involves advising clients on intellectual property rights, conducting trademark searches, handling filings and oppositions, whilst ensuring compliance with local and international trademark laws and regulations. We have Arab IP lawyers in UAE, KSA and Egypt. However, this TM registration position and TM registration service will be a first time launch for our company. As such the ideal fit provides the most comprehensive business proposal reflecting the launch and management of TM registration services across eight countries (initial immediate priority in UAE, KSA and Egypt).<br>The manager will liaise with external legal counsel, government authorities, and internal stakeholders to prepare documentation, track application statuses, and resolve issues. Day-to-day tasks include maintaining accurate records, monitoring potential infringements, supporting anti-counterfeiting initiatives, and preparing reports and recommendations on trademark strategy. The role also involves optimizing processes, contributing to policy development, and supporting cross-border projects within the GCC and wider region.<br>Key Responsibilities Develop and Manage AAA’s trademark registration service for the following:Handle end-to-end trademark registration processes (filing, prosecution, renewals, assignments, and recordables). Conduct trademark availability searches and provide legal opinions on registrability and risks. Draft and file trademark applications (national, regional, and international, including Madrid Protocol). Experience in drafting, reviewing, and negotiating IP-related agreements, such as licensing agreements, distribution agreements, coexistence agreements, and related commercial IP contracts. Manage office actions, objections, oppositions, cancellations, and appeals. Maintain accurate records and reports of trademark portfolios. Keep updated with local and international IP laws and regulations. Liaise with trademark offices, clients, and international associates.<br>Qualifications & Requirements Fluency in the Arabic language is a must, with over 10 years of experience in the trademark registration, prosecution and IP Law Excellent command of English (written and spoken) Bachelor’s degree in law (LLB) - required Master’s in Intellectual Property (or a related field) is preferred Comprehensive knowledge of UAE and intellectual property laws, regulations, and procedures and international filings Excellent research, drafting, and communication skills Ability to manage multiple matters and meet deadlines<br>Business Proposal The ideal fit for the team provides the most comprehensive business proposal reflecting the launch and management of TM registration services across eight countries. The business plan should include:Professional set up Advertisement, marketing, promotion and method of approaching TM owners & client acquisition Infrastructure needed Revenue (quarterly; for the next 5 years)<br>Skills & Competencies Strong legal drafting and analytical skills Attention to detail and accuracy Client advisory and negotiation skills Ability to work independently and in a team Proficiency in trademark databases and filing systems

Key Responsibilities:Processing cases on underwriting based on overall consideration of customer's profile and in compliance with bank policy and procedures• Ensuring timely delivery and acceptable risk rating is achieved by the department in all internal & external audits.• Effectively managing the team and continuously striving to improve productivity rates and increases quality.• Monitor the feeding of data accurately by the staff for generating of daily /monthly MIS for tracking departmental performance.• Ensure timely handling of all applications received at retail credit department and ensure quality service to internal/external customers through adherence to agreed service level agreement (SLA).• Adherence to banks policy while approving/recommending cases.• Prepare credit proposal for higher management.• Increase productivity of the staff and reduce resource consumption.• Assisting the managers in monitoring risk and market trend to suggest amendment in policies when required to minimize risk & increase quality.• Identify anomalies in credit policy and highlight to unit manager/policy managers.• Undertake departmental projects assigned from time to time• Cross functional negotiations / counter offers as and when needed.• Coaching / mentoring of staff and internal customers.• Review team performance and deliverables in line with the approved KPI's to ensure meeting desired objectives.• Incorporate and comply with the bank's core values especially the Customer First in your day to-day activities.• All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.<br>Work Experience:Minimum 4 - 6 years banking experience, mainly in retail credit environment.<br>Education:Bachelor's degree

As a Learning & Development Manager, you will lead the design, implementation, and continuous improvement of learning initiatives that support organizational growth and employee development. The role focuses on identifying learning needs, creating impactful training strategies, and fostering a culture of continuous learning and professional excellence. You will collaborate with leaders and cross-functional teams to develop learning programs, competency frameworks, and talent development initiatives that align with business objectives. Responsibilities may include managing training plans, coordinating learning activities, evaluating program effectiveness, monitoring key development metrics, and recommending improvements based on data and feedback. You will also support leadership development, onboarding programs, skills enhancement initiatives, and knowledge-sharing practices while ensuring learning solutions remain engaging, relevant, and aligned with organizational priorities. This position plays a key role in strengthening workforce capabilities, improving performance, and supporting long-term business success through strategic talent development. Qualifications Candidates should possess strong leadership, communication, and organizational skills, with the ability to inspire learning and support professional growth across diverse teams. Excellent presentation, facilitation, and interpersonal abilities are essential, along with strong analytical and problem-solving skills. A solid understanding of learning methodologies, instructional design principles, talent development practices, and performance management concepts is highly valued. The ideal applicant is proactive, detail-oriented, and capable of managing multiple initiatives while maintaining a focus on quality and measurable outcomes. Familiarity with learning technologies, digital training platforms, content development, and performance evaluation techniques is beneficial. Applicants should demonstrate adaptability, creativity, strategic thinking, and a commitment to continuous improvement. The ability to build strong relationships, influence stakeholders, and deliver effective learning solutions will contribute significantly to success in this role.