Restaurants Manager Jobs in UAE
18416 Jobs Found
Job Purpose:Americana Restaurants is looking for an experienced Restaurant General Manager to lead daily restaurant operations, drive sales and profitability, ensure operational excellence, and deliver outstanding guest experiences. The successful candidate will be responsible for managing restaurant performance, developing team members, and maintaining brand standards.<br>Key Responsibilities:1. Operational Management Manage daily restaurant operations to ensure efficiency and service excellence. Ensure compliance with food safety, hygiene, sanitation, and health regulations. Maintain brand standards across food preparation, storage, packaging, and service. Monitor restaurant readiness, equipment maintenance, and operational procedures. Ensure safety and security standards are consistently followed.2. Sales & Profitability Drive sales growth and achieve revenue targets. Monitor key performance indicators including guest traffic and average transaction value. Execute local marketing and promotional activities. Control labor costs, food costs, wastage, and operational expenses. Manage inventory and conduct regular stock reconciliations. Analyze performance reports and implement corrective action plans. Experience in P&L and EBITDA calculations3. Customer Experience Deliver exceptional customer service and guest satisfaction. Resolve customer concerns promptly and professionally. Review guest feedback and implement service improvements. Maintain high front-of-house service standards.4. People Leadership Lead, coach, and motivate restaurant team members. Conduct team briefings, coaching sessions, and performance reviews. Support recruitment, onboarding, training, and employee development. Promote teamwork, engagement, and a positive work environment. Identify and develop future leaders within the restaurant team.5. Compliance & Administration Ensure compliance with company policies, procedures, and audit requirements. Maintain accurate operational, inventory, and financial records. Coordinate effectively with HR, Finance, Supply Chain, Marketing, and Operations teams.<br>Requirements:Bachelor's degree preferred.5-7 years of restaurant management experience, preferably in casual dining. Strong leadership, communication, and people management skills. Sound understanding of restaurant operations and food safety standards. Proven ability to achieve sales and profitability targets. Strong problem-solving and decision-making skills.<br>Join Americana Restaurants and be part of a dynamic team committed to operational excellence, customer satisfaction, and continuous growth.
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<p><span>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.</span></p><br><p><span>The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.</span></p><br><p><span>What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.</span></p><br><p><span>Your Day to Day:</span></p><br><p><span><span>Great restaurant memories come from many places. The sights, sounds, scents and, </span></span><span><span>importantly, service. As a Restaurant Host/Hostess, you’ll welcome our guests, </span></span><span><span>recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.</span></span></p><br><p><span><span> Some of your main role responsibilities are:</span></span></p><br><ul><li><p><span><span>Welcome guests warmly, manage reservations, waiting lists, and seating arrangements. </span></span></p><br></li><li><p><span><span>Provide menus, explain restaurant offerings, and answer guest inquiries. </span></span></p><br></li><li><p><span><span>Maintain good knowledge of the menu, promotions, and restaurant facilities. </span></span></p><br></li><li><p><span><span>Monitor guest satisfaction and respond professionally to requests and complaints. </span></span></p><br></li><li><p><span><span>Communicate VIP arrivals, special occasions, and guest preferences to the service team. </span></span></p><br></li><li><p><span><span>Coordinate with Restaurant Supervisors, Managers, and F&B colleagues for smooth operations. </span></span></p><br></li><li><p><span><span>Maintain clean and updated menus, promotional materials, and restaurant information. </span></span></p><br></li><li><p><span><span>Prepare and maintain accurate buffet tags and food labels. </span></span></p><br></li><li><p><span><span>Obtain guest feedback and share relevant comments with the team to improve guest satisfaction.</span></span></p><br></li><li><p><span><span>Answer telephone calls, manage reservations, and respond to guest inquiries via email in a timely and professional manner.</span></span></p><br></li><li><p><span><span>Assist other restaurant areas as required to ensure excellent guest service.</span></span></p><br></li></ul><p><span><span>Ideally, you'll have some or all of the following competencies and experience we're looking for: </span></span></p><br><ul><li><p><span><span>Minimum 1-2 years’ experience in hotels in similar position</span></span></p><br></li><li><p><span><span>Must be at the minimum age to serve alcohol in line with any local legislative requirements.</span></span></p><br></li><li><p><span><span>Excellent communication and interpersonal skills with a warm and welcoming personality. </span></span></p><br></li><li><p><span><span>Strong knowledge of restaurant operations, reservations, table management, and guest service.</span></span></p><br></li><li><span>Ability to work as part of a diverse team with colleagues from different cultures and countries.</span></li><li><span>Ability to work effectively in a fast-paced environment and as part of a team.</span></li><li><span>Ability to work flexible shifts, including evenings, weekends, and public holidays.</span></li><li><span>Knowledge of food safety, hygiene, and safe handling procedures.</span></li><li><span>Basic computer knowledge with proficiency in OPERA, POS, and other hotel systems.</span></li></ul><p><span>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.</span></p><br><p><span>So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".</span></p><br><p><span>We are an equal opportunity employer.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span> </span><p><span><span><span>Assistant General Manager, Ossiano</span></span></span> <br><span><span>(<span>20493</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><span><strong>About The Role: </strong></span></p><br>
<p><span>The Assistant General Manager is responsible for establishing and maintaining excellent guest service. The position is responsible for managing all areas of full service within the restaurant including training and retaining excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, safety and cleanliness, while adhering to all company policies and procedures.</span></p><br> <p><span><strong>Key Responsibilities: </strong></span></p><br>
<ul>
<li><span>Drive service excellence and guest satisfaction daily</span></li>
<li><span>Develop a guest database to increase returning guests</span></li>
<li><span>Ensure all guest feedback is compiled and discussed with action plan for continual improvement</span></li>
<li><span>Perform as a leader in your outlet, delegating and coaching your management team towards achieving deadlines and delivering results</span></li>
<li><span>Guide the team in relation to upselling and provide regular feedback against targets and KPIs</span></li>
<li><span>Recruitment of the team, liaise with HR and ensure the right candidates are selected, profiles of candidates to be put together as per standards</span></li>
<li><span>Be fully aware of the restaurant order of service and standards, and provide support to the team with service to ensure the guest’s needs are understood and fulfilled</span></li>
<li><span>Be an excellent brand ambassador, ensure the standards of Atlantis Dubai are maintained</span></li>
<li><span>Take ownership of the short, mid, and long term development of the business, its standards, team development and marketing</span></li>
<li><span>Build strong and positive professional relationships in the workplace ensuring your outlet interacts with others in a positive, professional and solution focused manner</span></li>
</ul> <p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Minimum 3-5 years’ experience in a similar role in a fine dining restaurant with direct P&L responsibilities, or an equivalent combination of education and experience</span></li>
<li><span>Exceptional interpersonal skills and be able to interface effectively with all levels of management</span></li>
<li><span>Ability to effectively influence through knowledge, relationship management, and trust</span></li>
<li><span>Proven ability to effectively manage conflict and ensure successful outcomes, work under pressure and deal with high stress situations while exercising sound judgment and decision making </span></li>
</ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the Outlet Manager in managing daily operations.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Supervise and train staff to deliver outstanding service.</li>
<li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li>
<li>Oversee inventory management and cost control.</li>
<li>Ensure compliance with food safety and hygiene regulations.</li>
<li>Assist in driving sales and promoting the restaurant.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Previous working experience in Dubai or the Middle East in a similar role.</li>
<li>Proven experience in restaurant management, preferably in a French or fine dining setting.</li>
<li>Exposure to Michelin Star restaurant is an advantage.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Knowledge of French cuisine and wine pairing.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Fluent in at least two international languages.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks.</li>
</ul>
<h4>What do we offer</h4>
<ul>
<li>Work authorization</li>
<li>Competitive tax free salary</li>
<li>Live out allowance or studio in staff accommodation</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Paid home leave ticket</li>
<li>End of service gratuity</li>
<li>Learning & development programs</li>
<li>Career opportunities and international transfer</li>
<li>And more…</li>
</ul></p><p></p>
POSITION OBJECTIVE<br><br>A restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>Plan, organize, control and direct the work of employees in the Cafe Milano Kitchen Department responsible for outlet food preparation while ensuring superior quality and consistency.</p>
<h4>What you will do</h4>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the kitchen’s cold food production area to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li>
<li>Assist in the planning and development of menus and recipes, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration, utilize creative menu planning to minimize waste.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li>
<li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li>
<li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li>
<li>Communicate with employees and managers to ensure operational needs are met, coordinate menu tastings and pre-meal meetings to educate staff on food taste and preparation methods, attend regular operational meetings to ensure effective coordination and cooperation between departments; interact directly with guests to ascertain satisfaction.</li>
<li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.</li>
<li>Work harmoniously and professionally with co-workers and supervisors.</li>
<li>Perform other tasks or projects as assigned by the Assistant Director of F&B and/or Hotel Manager.</li>
<h4>What you bring</h4>
<li>Previous experience as a restaurant chef or similar leadership role in a luxury brand.</li>
<li>Strong culinary expertise with a passion for quality, creativity, and innovation, preferably in Italian cuisine.</li>
<li>Proven ability to lead, motivate, and develop diverse culinary teams.</li>
<li>Sound knowledge of food safety, HACCP principles, sanitation standards, and kitchen operations.</li>
<li>Strong organizational, planning, and cost management skills.</li>
<li>Excellent communication and interpersonal skills with a guest-focused mindset.</li>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discount for stays at any Four Seasons worldwide.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
<h4>Schedule & Hours:</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the Outlet Manager in managing daily operations.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Supervise and train staff to deliver outstanding service.</li>
<li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li>
<li>Oversee inventory management and cost control.</li>
<li>Ensure compliance with food safety and hygiene regulations.</li>
<li>Assist in driving sales and promoting the restaurant.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Previous working experience in Dubai or the Middle East in a similar role.</li>
<li>Proven experience in restaurant management, preferably in a French or fine dining setting.</li>
<li>Exposure to Michelin Star restaurant is an advantage.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Knowledge of French cuisine and wine pairing.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Fluent in at least two international languages.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks.</li>
</ul>
<h4>What do we offer</h4>
<ul>
<li>Work authorization</li>
<li>Competitive tax free salary</li>
<li>Live out allowance or studio in staff accommodation</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Paid home leave ticket</li>
<li>End of service gratuity</li>
<li>Learning & development programs</li>
<li>Career opportunities and international transfer</li>
<li>And more…</li>
</ul></p><p></p>
Company Description Cactus Hospitality & ART (Cactus for Restaurant Management) is dedicated to creating exceptional dining experiences across a diverse portfolio of restaurants. The company blends innovation with tradition, focusing on outstanding service and careful attention to detail in every venue. It embraces modern dining trends while honoring timeless hospitality principles, helping each restaurant under its management thrive. Built on values of resilience, adaptability, and growth, Cactus Hospitality & ART specializes in cultivating vibrant and successful dining establishments. Team members join a culture committed to elevating hospitality standards and crafting memorable guest experiences.<br>Role Description The Restaurant Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This role oversees daily restaurant operations, including guest service, staff supervision, and adherence to quality, safety, and hygiene standards. The Restaurant Manager will manage scheduling, coordinate opening and closing procedures, monitor inventory, and support food and beverage service to ensure smooth and efficient operations. Responsibilities include leading and coaching the team, handling customer feedback, and working to maximize customer satisfaction and revenue. The Restaurant Manager will collaborate with senior leadership on menu initiatives, promotions, and service improvements while maintaining a professional and welcoming environment for guests and team members.<br>Qualifications<br> Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering high-quality guest experiences. Experience in Hiring and team leadership, with the ability to recruit, train, and motivate restaurant staff. Excellent Communication skills, including clear interpersonal communication and effective coordination across front- and back-of-house teams. Solid understanding of Food & Beverage operations, including menu knowledge, service standards, and basic cost and inventory control. Previous experience in restaurant or hospitality management, preferably in a fast-paced or upscale dining environment. Strong organizational and problem-solving skills, with the ability to make sound decisions under pressure. Knowledge of health, safety, and food hygiene regulations relevant to restaurant operations. Proficiency with restaurant POS systems and basic computer applications; ability to work flexible hours, including evenings, weekends, and holidays. Relevant diploma or degree in hospitality management, business administration, or a related field is an advantage.
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager, F&B - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p>
<h4>About the role</h4>
<p>The F&B Guest Experience Manager is responsible for enhancing guest satisfaction and ensuring exceptional service standards across all Food & Beverage outlets. This role leads guest engagement initiatives, manages guest feedback and service recovery processes, supports operational excellence, and collaborates with outlet managers to create memorable dining experiences that align with the organization's brand standards and business objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Champion a guest-centric culture throughout all F&B outlets.</li>
<li>Monitor and improve guest satisfaction scores, online reviews, and feedback channels.</li>
<li>Conduct regular guest interactions to gather insights and identify improvement opportunities.</li>
<li>Ensure consistent delivery of exceptional service standards and brand expectations.</li>
<li>Develop and implement guest experience programs, promotions, and initiatives.</li>
<li>Handle guest complaints, concerns, and special requests professionally and promptly.</li>
<li>Conduct routine inspections of restaurants, bars, lounges, room service, and banquet operations.</li>
<li>Partner with outlet managers to ensure service procedures are followed consistently.</li>
<li>Identify operational gaps impacting guest satisfaction and implement improvements.</li>
<li>Coordinate with culinary and service teams to enhance menu presentation and guest engagement.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Minimum 3–5 years of experience in Food & Beverage operations, guest relations, or hospitality management.</li>
<li>Experience in luxury hotels, resorts, stand-alone restaurants.</li>
<li>Strong understanding of guest service standards and service recovery techniques.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Work authorization.</li>
<li>Competitive tax-free salary, service charge, tips.</li>
<li>End of service gratuity.</li>
<li>Complimentary full board living accommodation in a high quality staff housing.</li>
<li>Vibrant fitness facilities including gym and swimming pool.</li>
<li>Free transportation to and from work.</li>
<li>Medical and life insurance.</li>
<li>Paid annual leave.</li>
<li>Paid home leave tickets.</li>
<li>Social and sporting events.</li>
<li>Learning & Development programs.</li>
<li>Career opportunities and international transfer.</li>
<li>And more…</li>
</ul>
<h4>Schedule & Hours</h4>
<p>5 days per week over 48 working hours.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Oversee the daily operation of the Italian restaurant, ensuring smooth and efficient service.</li><li>Maintain Fairmont luxury service standards at all times.</li><li>Conduct daily briefings with the restaurant team.</li><li>Monitor restaurant appearance, cleanliness, and ambiance.</li><li>Ensure all opening and closing procedures are completed accurately.</li><li>Coordinate with the kitchen team to ensure timely and high-quality food service.</li><li>Supervise reservations, seating arrangements, and guest flow.</li></ul><ul><li>Deliver exceptional and personalized guest service.</li><li>Welcome and engage with guests during service.</li><li>Handle guest complaints promptly and professionally.</li><li>Build strong guest relationships and encourage repeat business.</li><li>Ensure all guest feedback is followed up and appropriate corrective actions are implemented.</li><li>Promote Fairmont's "Turning Moments into Special Memories" philosophy.</li><li>Recruit, train, coach, and develop restaurant colleagues.</li><li>Conduct performance evaluations and provide continuous feedback.</li><li>Prepare staff schedules based on business demand.</li><li>Ensure compliance with grooming, hygiene, and uniform standards.</li><li>Foster teamwork, employee engagement, and a positive working environment.</li><li>Conduct daily training sessions to improve product knowledge and service standards.</li><li>Achieve departmental revenue and profitability targets.</li><li>Monitor daily sales performance.</li><li>Control labor costs through effective scheduling.</li><li>Manage operating expenses and maximize productivity.</li><li>Review financial reports and identify improvement opportunities.</li><li>Maintain high standards of food presentation and beverage service.</li><li>Collaborate with the Chef de Cuisine on menu planning and seasonal promotions.</li><li>Ensure authentic Italian dining experiences are consistently delivered.</li><li>Monitor portion control and service consistency.</li><li>Support wine and beverage promotions to increase revenue.</li><li>Monitor restaurant inventory and operating supplies.</li><li>Control breakage, spoilage, and waste.</li><li>Ensure proper stock ordering and storage procedures.</li><li>Conduct regular inventory counts.</li><li>Maintain cost-effective operations while preserving service quality.</li><li>Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.</li><li>Maintain a clean and safe working environment.</li><li>Ensure compliance with local municipality regulations and hotel policies.</li><li>Conduct regular health and safety inspections.</li><li>Report maintenance issues promptly.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 3–5 years of experience as a Restaurant Manager in a luxury hotel or fine-dining Italian restaurant.</li><li>Strong leadership and people management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Sound knowledge of Italian cuisine, wines, and restaurant operations.</li><li>Strong financial and analytical skills.</li><li>Knowledge of HACCP and food safety regulations.</li><li>Proficiency in Microsoft Office and restaurant POS systems.</li><li>Fluent in English; Italian language skills are an advantage.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who can organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.</p>
<p>This position is based at Rose Rayhaan by Rotana, Dubai. <br><br>As a Restaurant & Bar Manager for Centro you are responsible to carry the sole responsibility for the department & day-to-day operation for all F&B outlets and activities in and outside the hotel. The role needs to ensure that all guests who visit the hotel receive an optimized level of service and hospitality, that exceeds their expectations, by giving an added value experience whereby following key responsibilities are included such as:<br><br>• Establish and achieve the department’s annual financial budget forecasts by maximizing the monthly revenue and GOP targets by exercising a constant control of the operational expenses<br>• Attend and conduct all management regular departmental meetings / briefings to ensure an open communication line with the entire team<br>• Periodically conduct performance analysis of every skilled personnel within the department as per company policy<br>• Develop and implement revenue boosting sales activities like promotions, theme nights, up selling and incentive schemes<br>• Initiate the Food & Beverage Department Standards of Performance manuals and establish the supporting training program i.e. guest care, product knowledge, service standards, up-selling techniques, grooming standards, etc.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under its umbrella – SALT, Parker's, Somewhere, Public, Soil, Shalwa and Kumo.<br><br>We are seeking an Operations Manager – F&B to oversee the operational performance of our restaurant portfolio. The role will be responsible for driving operational excellence, ensuring brand standards, improving profitability, and leading restaurant teams to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br> Oversee daily operations across multiple F&B outlets, ensuring smooth execution and adherence to company standards. Drive operational performance, revenue growth, cost control, and profitability across assigned restaurants. Monitor key operational KPIs including sales performance, labor productivity, food cost, guest satisfaction, and service standards. Lead, coach, and develop restaurant management teams to achieve business objectives. Ensure consistent implementation of brand standards, SOPs, and operational procedures. Conduct regular outlet visits, audits, and performance reviews to identify improvement opportunities. Collaborate with culinary, marketing, HR, finance, and supply chain teams to support business goals. Support new store openings, including operational readiness, staffing, training, and launch execution. Analyze operational reports and provide actionable insights to improve efficiency and performance. Ensure compliance with health, safety, hygiene, and regulatory requirements. Manage operational challenges and implement solutions to enhance guest experience. <br><br>Requirements<br><br> Bachelor's degree in Hospitality Management, Business Administration, or related field. Minimum 8 years of F&B operations experience, with proven experience managing multiple outlets. Strong understanding of restaurant operations, financial performance, and business planning. Experience managing high-volume restaurants, preferably within multi-brand or casual/fine dining environments. Strong leadership, communication, and problem-solving skills. Ability to analyze data, identify trends, and drive operational improvements. Excellent knowledge of food safety, quality standards, and operational procedures.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!</p><br><p>These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.<br>More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.<br>Whatever your role, we're all here to make the customer experience as unforgettable as possible.</p><br><p>Our mission: to bring little moments of happiness to people.<br>Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.<br>Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.</p><br><br>Job Description<br><br><p><strong>Bring your passion for leadership, hospitality, and unforgettable dining experiences to Mama Shelter Dubai! As our Restaurant General Manager, you'll be the driving force behind an exceptional restaurant, inspiring your team, delighting every guest, and ensuring the business thrives. Every service is a show, every guest is family, and every day is an opportunity to create something extraordinary. </strong><strong></strong><strong>️</strong><strong>✨</strong></p><br><p><strong>THE MISSION?</strong></p><br><p> <strong>Be the Captain of the Restaurant</strong>: Lead the team with passion, energy, and confidence, creating an environment where both guests and the Gang love to be. </p><br><p> <strong>Create Unforgettable Experiences</strong>: Ensure every guest leaves happier than when they arrived by delivering warm, genuine, and memorable hospitality. ✨</p><br><p> <strong>Lead by Example</strong>: Be present on the floor, inspire your team through action, and set the standard for service excellence every single day. </p><br><p> <strong>Build a Rockstar Team</strong>: Recruit, coach, develop, and motivate your team while creating opportunities for growth and career development. </p><br><p> <strong>Master the Business</strong>: Drive sales, maximise profitability, and manage budgets while keeping a close eye on labour, food costs, and operational efficiency. </p><br><p> <strong>Own the Guest Journey</strong>: Handle guest feedback with professionalism, resolve challenges quickly, and turn every concern into a positive experience. ❤️</p><br><p> <strong>Keep the Restaurant Running Like Clockwork</strong>: Oversee every aspect of daily operations, ensuring seamless service from opening until the last guest leaves. ⏰️</p><br><p> <strong>Champion Quality & Safety</strong>: Ensure the highest standards of cleanliness, food safety, hygiene, and compliance are maintained throughout the restaurant. ✅</p><br><p> <strong>Think Commercially</strong>: Work closely with the Marketing team to create exciting promotions, events, and partnerships that keep guests coming back for more. </p><br><p><strong></strong><strong> Control the Details</strong>: Manage inventory, supplier relationships, equipment maintenance, and stock levels while reducing waste and improving efficiency. </p><br><p> <strong>Protect the Mama Vibe</strong>: Be the ambassador of Mama Shelter's unique personality, ensuring our culture, values, and playful spirit shine through every guest interaction. </p><br><br>Qualifications<br><br><p><strong>MADE FOR YOU? ONLY IF…</strong></p><br><p> <strong>Leadership comes naturally</strong>: You inspire people, build strong teams, and aren't afraid to make decisions.</p><br><p> <strong>Hospitality is in your DNA</strong>: Creating unforgettable guest experiences is what motivates you every day.</p><br><p> <strong>You love the numbers</strong>: Budgets, KPIs, forecasting, and profitability don't scare you, they excite you.</p><br><p> <strong>You stay calm under pressure</strong>: Busy services only bring out your best leadership.</p><br><p> <strong>You believe great teams build great businesses</strong>: Coaching, mentoring, and developing people is one of your favourite parts of the job.</p><br><p> <strong>Details never escape you</strong>: Whether it's service, cleanliness, stock, or standards, you notice everything.</p><br><p>️ <strong>Integrity is non-negotiable</strong>: You lead with honesty, professionalism, and accountability.</p><br><br>Additional Information<br><br><p><strong>YOUR LITTLE EXTRAS:</strong></p><br><p> <strong>You’re reliable and consistent:</strong> When you say you’ll deliver, you always follow through.<br> <strong>You’re a people person:</strong> Guests and teammates love your positive, approachable vibe.<br> <strong>You build connections:</strong> You take time to know your guests, creating lasting impressions.<br> <strong>You light up the room:</strong> Your energy lifts everyone around you, making work a joy.<br> <strong>You’re all about the team:</strong> From supporting your colleagues to creating a family-like atmosphere, you make it happen.</p><br><p><strong>If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! </strong><strong>✨</strong></p><br> </div>
( 20493 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.<br><br>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.<br><br>About The Role<br><br>The Assistant General Manager is responsible for establishing and maintaining excellent guest service. The position is responsible for managing all areas of full service within the restaurant including training and retaining excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, safety and cleanliness, while adhering to all company policies and procedures.<br><br>Key Responsibilities<br><br> Drive service excellence and guest satisfaction daily Develop a guest database to increase returning guests Ensure all guest feedback is compiled and discussed with action plan for continual improvement Perform as a leader in your outlet, delegating and coaching your management team towards achieving deadlines and delivering results Guide the team in relation to upselling and provide regular feedback against targets and KPIs Recruitment of the team, liaise with HR and ensure the right candidates are selected, profiles of candidates to be put together as per standards Be fully aware of the restaurant order of service and standards, and provide support to the team with service to ensure the guest’s needs are understood and fulfilled Be an excellent brand ambassador, ensure the standards of Atlantis Dubai are maintained Take ownership of the short, mid, and long term development of the business, its standards, team development and marketing Build strong and positive professional relationships in the workplace ensuring your outlet interacts with others in a positive, professional and solution focused manner <br><br>About You<br><br> Minimum 3-5 years’ experience in a similar role in a fine dining restaurant with direct P&L responsibilities, or an equivalent combination of education and experience Exceptional interpersonal skills and be able to interface effectively with all levels of management Ability to effectively influence through knowledge, relationship management, and trust Proven ability to effectively manage conflict and ensure successful outcomes, work under pressure and deal with high stress situations while exercising sound judgment and decision making <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Restaurant Reservations Agent, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20691</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role</strong></span></p><br>
<p><span>To assist in maximizing restaurant revenue and occupancy, entering reservations into Sevenrooms and follow-up all reservations to ensure all bookings are guaranteed and confirmed. Be responsible for the entire reservation process by providing prompt, efficient, and responsive service to guests, to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest level of personalized attention. Your main key duties and responsibilities will include: </span></p><br>
<ul>
<li><span> Provides prompt, courteous, and efficient service to all guests and callers, to achieve a high level of customer satisfaction </span></li>
<li><span> On receiving reservations, ensures that they are immediately processed as per hotel standards in Sevenrooms, Opera, and Payment Online System</span></li>
<li><span> Follows ‘Leading Hotels of the World’ Reservations Standards (reservation, accounting, and confirmation) without exceptions</span></li>
<li><span> Handle Calls and Emails for Inbound and Outbound. Multiskilled in handling calls and emails at the same time</span></li>
<li><span> Handles exclusive and non-exclusive group reservations; from inquiry to sending out proposals, reservation agreements, and group contracts</span></li>
<li><span> Sends out all confirmations, regrets and replies within twenty-four hours of receiving the query</span></li>
<li><span> Administrative tasks and generation of daily reports (Arrival Update, Group Function Sheets, Performance Update Report, Call Summary, Payment Masters, etc.) </span></li>
<li><span> Gives top priority to correspondence that pertains to the current or next day</span></li>
<li><span> Reads all reservation correspondence thoroughly for Special Instructions / Requests and ensures that the information is passed onto the respective restaurants/venues</span></li>
<li><span> Communicates promptly and efficiently, customer complaints and compliments regardless of how small they may be </span></li>
<li><span> Actively elicits guest preferences and feedback regarding restaurant services and initiates action on the same to maximize guest satisfaction</span></li>
<li><span> Assisting guests or clients in arranging site inspection schedules with the F&B Events and Group Manager</span></li>
<li><span> Ensures proper record keeping and documentation as per statutory and organizational requirements </span></li>
</ul>
<p><span><strong>About You:</strong></span></p><br>
<ul>
<li><span> Minimum 2 years experience in acknowledged resorts and hotels as Agent, Reservations </span></li>
<li><span> Strong Teamwork Skills </span></li>
<li><span> Strong Communication Skills </span></li>
<li><span> Knows Opera/ Opera Cloud & Sevenrooms </span></li>
<li><span> Speaks English Fluently </span></li>
</ul> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>Our client is seeking an experienced <b>Pre-Opening Operations Manager – QSR</b> to lead the successful launch and operational readiness of new
Quick Service Restaurant (QSR) outlets across Dubai and the UAE.</span></span><br></p><br><p><span><span>This role is ideal for a hands-on operations professional
with a proven track record in pre-opening projects within the QSR, fast-casual,
cloud kitchen, or multi-site restaurant sectors. The successful candidate will
be responsible for managing the entire pre-opening lifecycle, ensuring outlets
are fully operational, compliant, staffed, and ready to deliver exceptional
customer experiences from day one.</span></span><br></p><br><p><b><span><span>Key Responsibilities:</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Lead
and manage end-to-end pre-opening activities for new restaurant outlets,
ensuring timely and successful launches.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop
and execute detailed opening plans, project timelines, and operational
readiness checklists.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Coordinate
with internal stakeholders, landlords, contractors, consultants, and government
authorities to ensure all opening requirements are met.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Oversee
licensing, permits, approvals, and regulatory compliance processes required for
outlet openings.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Manage
vendor onboarding, supplier setup, equipment procurement, and operational
infrastructure readiness.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Ensure
all operational systems, POS platforms, delivery channels, and technology
solutions are fully functional before launch.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Coordinate
recruitment activities, workforce planning, onboarding, and training programs
for new outlet teams.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop,
implement, and standardize operational policies, procedures, and SOPs to ensure
consistency across locations.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Collaborate
with culinary and operations teams to ensure menu readiness, product
availability, quality standards, and inventory planning.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Manage
aggregator onboarding and setup, including platforms such as Talabat,
Deliveroo, Noon Food, Careem, and other delivery channels.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Conduct
pre-opening audits, operational testing, and launch readiness assessments to
identify and resolve potential issues.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Monitor
opening budgets, timelines, risks, and project milestones while providing
regular progress updates to senior management.</span></span><br></p><br><br><span>Requirements</span><p><span><span><span>·</span></span></span><span><span>Minimum
of 8+ years of progressive experience strictly within QSR, fast-casual, cloud
kitchen, or multi-unit restaurant operations.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Proven,
verifiable experience managing multiple pre-opening projects from planning
through to successful commercial launch.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Deep
UAE/Dubai market experience is non-negotiable; candidates must possess current,
working knowledge of local municipality regulations, food safety codes, and
licensing workflows.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Exceptional
organization skills with the ability to manage complex timelines and multiple
site launches simultaneously.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Highly
articulate with the communication skills to manage landlords, contractors,
government inspectors, and executive leadership.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>A
hands-on leader who rolls up their sleeves during the high-pressure days
leading up to an opening.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Prior
experience scaling recognized regional or international QSR, fast-casual, or
cloud kitchen brands during rapid growth phases is highly desirable.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Tech-savvy
profile with advanced understanding of modern kitchen logistics, POS systems,
and aggregator algorithms.</span></span><br></p><br><p><b><span><span>Additional Information</span></span></b><br></p><br><p><span><span>This is a pivotal, high-impact role within a rapidly
growing F&B business. For a launch specialist, this position offers the
autonomy to build operational ecosystems from the ground up, leave a tangible
stamp on the region's food scene, and directly fuel a brand's multi-site
expansion strategy.</span></span><br></p><br><p><b><span><span>Candidates must be currently based in the UAE
and ready to attend interviews at short notice. Immediate availability or short
notice periods will be heavily prioritized.</span></span></b><br></p><br><b><span><span><span>Fluency in Spanish or French would be highly preferred</span></span></span></b><br><br><p><span><span>To view other vacancies we
have, please check our website</span></span><span><span> (</span></span><span><span>www.blackpearlconsult.com</span></span><span><span>) and
follow us on our social media accounts - </span></span><span><span>LinkedIn</span></span><span><span> / </span></span><span><span>Instagram</span></span><br></p><br><p><span><span>Follow the <u>Black Pearl channel on WhatsApp.</u></span></span><br></p><br><p><span><span>Disclaimer: Black Pearl will never ask for money or any
form of charge our candidates just to process or consider their application for
any of our available vacancies. If you happen to receive such a request from
any members of our staff or other individuals claiming to be part of Black
Pearl, please do call our office at +9712 622 55 03 or drop us a message on our
website - </span></span><span><span>www.blackpearlconsult.com</span></span><span><span>.</span></span><br></p><br><br> </div>