Security Officer Jobs in UAE

Position<br><br>The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience, human resources management, operations, loss prevention, and maintaining Christian Dior Visual Standards while driving employee engagement. The Department Manager will serve as a Christian Dior Ambassador by promoting the philosophy and values of the brand.<br><br>Job responsibilities<br><br> Work with management to lead the sales and operations functions for RTW product categories within the store to consistently achieve sales target objectives. Fully support and align with all key business initiatives and new product launches. Strong grasp on KPI’s and ability to strategize when performance standards are not met. Implement Action Plans, previously agreed upon with management, to develop sales for a designated product category and client segment. Work with Management to implement clear objectives to the store team and monitor individual productivity, cross selling, and client development. Ensure the achievement of business objectives while developing a top client strategy for your department. Ensure the implementation and development of Be Dior and Dior Stars initiatives. Control workflow through successful planning and delegation. Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures. Ensure maintenance of inventory accuracy and set up quantitative targets related to inventory control. Work with management to conduct monthly coaching/counseling sessions with employees to review performance and provide timely feedback. Oversee annual performance appraisal process for all store employees. Consistently monitor and follow up on productivity goals for the department. Work with management to attract, recruit, and retain a high performing team. Build a talent pipeline through networking and competitive shopping.<br><br>Profile<br><br> 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting. Sense of initiative and commercial creativity with fashion sensitivity. Strong knowledge of the luxury industry. Demonstration of own initiative. Ability to work varied hours/days, including nights, weekends, and holidays. Strong interpersonal, communication, organizational and management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p><strong>MAIN DUTIES:</strong></p><br><p><strong>Administration</strong><br>• Maintains the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy.<br>• Assists in establishing the identity of the outlet by providing the standards of food presentation required by each outlet.<br>• Is aware of the method of preparation and the standard recipe for every menu items in his particular kitchen and follows the procedures at all times.<br>• Maintains and cleans all work areas, kitchen equipment and utensils to the high standards of cleanliness and hygiene required by the hotel.<br>• Co-ordinates with colleagues whenever necessary regarding operational problems.<br>• Is familiar with the operational procedures of all equipment in the kitchen and operates them in the correct manner to ensure the maximum efficiency and personal safety.<br>• To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.<br>• Participates in regular meetings and briefings as may be scheduled.<br>• Responds to any changes in the Food and Beverage function as dictated by the industry, company or hotel.<br>Financial and Revenue Responsibilities<br>• To ensure that each kitchen runs at an acceptable food cost.<br>• Minimize wastage<br><strong>Training and Human Resources</strong><br>• To attend training and meetings as and when required.<br>• Participates in any scheduled training and development program that may improve personal or departmental standards.<br>• Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation.<br>• Treat complaints of harassment and discrimination promptly and confidentially.<br>• Treat customers and colleagues from all cultural groups with respect and sensitivity.<br>• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.<br>Guest Service Responsibilities<br>• Ensures that guest needs and expectations are met by providing a consistently high standard of food preparation and presentation.<br><strong>Miscellaneous</strong><br>• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.<br>• To provide friendly, courteous and professional service at all times.<br>• To maintain good working relationships with colleagues and all other departments.<br>• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>• To comply with local legislation as required.<br>• To respond to any changes in the department as dictated by the needs of the hotel.<br>• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>• All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.<br>• All Heartists may be assigned to other duties in the hotel as and when required by business levels.</p><br><p><strong>GENERAL DUTIES:</strong></p><br><p><br><strong>Health and Safety</strong><br>• Ensure that all potential and real Hazards are reported immediately and rectified<br>• Be fully conversant with all departmental Fire, Emergency and Bomb procedures<br>• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees<br>• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.<br>• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others<br>• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.</p><br><p><strong>Confidentiality</strong><br>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy<br>• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.<br>To be fully conversant with:<br>• Hotel fire procedures<br>• Hotel security procedures<br>• Hotel Health and Safety policy and procedures<br>• Hotel Facilities and attractions<br>• Hotel standards of operation and departmental procedures<br>• Sofitel Keys of Luxury and Appearance guidelines<br>• Sofitel “BE Magnifique” vision and its corresponding strategies<br>• Methods of accepted payment of the company<br>• Short- and long-term company marketing promotions</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<ul><li><p>Manage, monitor, and maintain PostgreSQL databases. Handle backup, recovery, replication, security, and high availability. Develop and optimize SQL queries, functions, procedures, views, and triggers. Perform database performance tuning, indexing, and troubleshooting. Design and maintain database schemas and data structures. Support application teams and resolve production database issues. Manage database migrations, deployments, and access permissions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong PostgreSQL administration and SQL development experience.</p><p>Knowledge of performance tuning, backup/recovery, replication, and security.</p><p>Linux and production database experience.</p><p>Experience with database monitoring and troubleshooting.</p><p>--</p><p>Skills</p><p>PostgreSQL</p><p>SQL</p><p>Linux</p></li></ul>

<strong>Overview<br><br></strong>As a Microsoft Data Center Project Manager (DCPM), you will perform troubleshooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide mentorship across data centers by sharing best practices.<br><br>Microsoft’s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br><strong>Responsibilities<br><br></strong><ul><li>Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.</li><li>Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.</li><li>Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.</li><li>Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.</li><li>Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.</li><li>Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.</li><li>Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.</li><li>In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Required Qualifications:<br><br></strong><ul><li>Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.</li><li>2+ years’ experience working with physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).<br><br></li></ul><strong>Background Check Requirements<br><br></strong>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:<br><br><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.<br><br></li></ul>While not required, we also look for the following <strong>Preferred Qualifications:<br><br></strong><ul><li>Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.<br><br></li></ul>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <strong>requesting accommodations.</strong>

<strong>Job Description<br><br></strong><strong>Are you a builder who sees the hidden cracks in the internet that everyone else has simply learned to live with?<br><br></strong><strong>Do you have an AI-native curiosity, a passion for storytelling, and the drive to solve massive technical challenges alongside the world's leading companies?<br><br></strong><strong>Join our Presales Team in Dubai<br><br></strong>At Akamai, we don't just support the internet, we power and protect it. We are looking for a customer-facing Solutions Engineer who values curiosity, a sense of urgency, and finding innovative ways to help our customers to join our team in Dubai.<br><br><strong>Shape the Future of the Internet<br><br></strong>As a Solutions Engineer, you won't just wait for a polished roadmap. You will act as a trusted advisor, identifying normalized technical problems, building technical champions within global accounts, and designing fit-for-purpose cloud and security solutions across our entire platform.<br><br>As a Solutions Engineer II, you will be responsible for:<br><br><ul><li>Driving Pre-Sales Innovation: Own the end-to-end technical pre-sales process, creating new opportunities by demonstrating how Akamai's technology solves real business problems.</li><li>Architecting and executing high-impact product demos, Customer Analysis Reports, and Proof of Concept (POC) trials.</li><li>Partnering with sales and customer executive leadership to align customer initiatives with Akamai's platform capabilities.</li><li>Collaborating with engineering teams to become a Subject Matter Expert, sharing insights through technical content, community engagement, and industry events.</li><li>Delivering Accurate Architectures: Manage technical proposals, ensuring optimal recommendations for complex web, security, and cloud deployment workflows.<br><br></li></ul><strong>Do What You Love<br><br></strong>To be successful in this role you will:<br><br><ul><li>Have Customer-Facing Experience: Background in technical pre-sales engineering, technical consulting, or customer-facing architect roles supporting enterprise accounts.</li><li>Have Core Internet &amp; Cloud Expertise: Solid grasp of internet architectures, DNS, HTTP/HTTPS, routing, and hybrid cloud environments.</li><li>Have Security &amp; Edge Knowledge: Hands-on experience with WAF, DDoS protection, Bot Management, and Zero Trust/remote access architectures.</li><li>Be communicative &amp; Storyteller: ability to explain complex network and security transformations to both developers and C-level executives.</li><li>Have professional fluency in Arabic and English.<br><br></li></ul>We're looking for highly driven team players who work with a sense of urgency, thrive in fast-changing environments, and leverage modern tools to solve tough problems.<br><br><strong>About Us<br><br></strong>At Akamai, we make life better for billions of people, trillions of times a day.<br><br>Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.<br><br><strong>Our Focus Is Simple<br><br></strong><strong>Cloud and Edge:</strong> Running apps closer to users for instant performance.<br><br><strong>Security</strong>: Neutralizing threats before they ever reach your data.<br><br><strong>Content Delivery</strong>: Scaling the world's biggest moments without a glitch.<br><br><strong>AI</strong>: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.<br><br>At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.<br><br><strong>Benefits at Akamai:</strong> We support your health, well-being, finances, and life beyond work. See our benefits.<br><br><strong>FlexBase adapts to your job's needs<br><br></strong>Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.<br><br>We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.<br><br>Connect with us on social and see what life at Akamai is like!

<p><strong>About Ansen</strong></p><p>Ansen is a globally expanding cybersecurity company driven by AI innovation. We build advanced security technologies and AI-enabled enterprise systems for government organizations and enterprise customers across international markets.</p><p>Our mission is to build secure, resilient digital systems and protect the peace of the digital world.</p><p><br></p><p><strong>Role Overview</strong></p><p>We are looking for a<strong> Product Manager — Applied AI &amp; eGRC</strong> to own the product roadmap for a Forward Deployed Engineering pod.</p><p><br></p><p>This role sits at the intersection of enterprise product management, applied AI, technical prototyping, cybersecurity, and customer delivery. You will work closely with users, technical stakeholders, and Forward Deployed Engineers to turn complex operational problems into secure, production-ready products and reusable platform capabilities.</p><p>The ideal candidate is technically fluent, comfortable working with ambiguity, and capable of moving from user discovery and prototyping through rollout, adoption, and continuous product improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and maintain the product roadmap for the FDE pod, prioritizing customer problems, pilots, production hardening, and reusable product capabilities.</li><li>Work with internal users and technical stakeholders to understand workflows, data sources, constraints, risks, and success criteria.</li><li>Translate ambiguous operational needs into clear product direction, requirements, workflows, acceptance criteria, priorities, and release plans.</li><li>Shape AI-enabled workflows involving LLMs, RAG, agents, extraction, classification, summarization, and decision support.</li><li>Define quality measures, evaluation requirements, feedback loops, model trade-offs, and human-in-the-loop controls.</li><li>Use Python, SQL, notebooks, and Figma to explore ideas, test assumptions, clarify requirements, and communicate product concepts.</li><li>Partner with FDEs on rollout planning, operational readiness, documentation, monitoring, stakeholder communication, and user adoption.</li><li>Incorporate security, privacy, auditability, access control, data handling, on-premises deployment, air-gapped environments, and constrained networks into product decisions.</li><li>Gather field feedback and convert recurring customer needs into reusable product features and implementation patterns.</li></ul><p><br></p><p><strong>Required Qualifications</strong></p><ul><li>Senior-level product management experience with technical, enterprise, data, AI, platform, or applied software products.</li><li>Strong technical fluency across AI-enabled applications, data workflows, APIs, enterprise integrations, and production deployment constraints.</li><li>Proven ability to translate ambiguous operational problems into product requirements, workflows, priorities, acceptance criteria, and release plans.</li><li>Hands-on prototyping ability using Python, SQL, notebooks, and design tools such as Figma.</li><li>Strong understanding of trade-offs among user value, speed, security, reliability, maintainability, and adoption.</li><li>Experience partnering closely with engineering teams through pilot, production rollout, and product iteration.</li><li>Excellent written and verbal communication skills.</li><li>Confidence leading requirements sessions, roadmap discussions, internal demos, and stakeholder alignment.</li></ul><p><br></p><p><strong>Preferred Experience</strong></p><ul><li><strong>Applied AI Product Management</strong>: Experience with LLM applications, RAG, AI agents, evaluations, feedback loops, prompt and workflow iteration, model trade-off analysis, and responsible human-in-the-loop product design.</li><li><strong>eGRC Products - Strong preference for experience with enterprise GRC or eGRC products</strong>, including: Risk and control management, Compliance workflows, Evidence collection, Policy management, Audit readiness, Issue remediation, Third-party risk, Regulatory reporting, Workflow design for regulated organizations.</li><li><strong>Enterprise Delivery and Production Systems:</strong> Experience with product roadmaps, release planning, pilot-to-production transitions, enterprise integrations, adoption metrics, documentation, support models, and operational readiness.</li><li><strong>Cybersecurity and Sensitive Environments:</strong> Experience with cybersecurity, security operations, IAM, audit logging, data classification, regulated data environments, on-premises deployments, air-gapped systems, or constrained networks.</li></ul><p><br></p><p><strong>Ideal Candidate Profile</strong></p><ul><li>You are a technically fluent product leader who can move between user problems, AI workflows, data, system constraints, engineering implementation, and business outcomes.</li><li>You are comfortable entering an ambiguous environment, asking the right questions, building lightweight prototypes, making practical trade-offs, and driving a product from early discovery into reliable production use.</li><li>You care about adoption and operational impact as much as product features.</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>Opportunity to shape high-impact AI products used in real enterprise and regulated environments.</li><li>Close collaboration with Forward Deployed Engineers, AI engineers, security experts, and business stakeholders.</li><li>Ownership of products from early discovery through production rollout and scaled adoption.</li><li>Exposure to complex enterprise, cybersecurity, and international customer scenarios.</li><li>A highly technical, international, and results-oriented team environment.</li><li>Company-sponsored technical learning, professional development, and certification support.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Analyst, Franchise Innovation<br>About Mastercard<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data, technology, partnerships and innovation, we help individuals, businesses and governments realize their greatest potential.<br>The Mastercard Franchise model is the foundation of our global network, enabling trust, interoperability, scale and innovation across the payments ecosystem. The Franchise organization plays a critical role in protecting network integrity, enabling new business models, onboarding ecosystem participants and driving sustainable growth across traditional and emerging payment flows. <br>Overview<br>The Franchise Innovation team is responsible for developing and deploying innovative Franchise solutions that support Mastercard's customers and strengthen the payments ecosystem across Eastern Europe, Middle East and Africa (EEMEA). We work at the intersection of payments innovation, ecosystem enablement, compliance and business growth.<br>We are seeking a highly analytical and motivated Analyst to join our Dubai-based team. The successful candidate will support the development, promotion and execution of Franchise-enabled solutions that help customers grow while ensuring adherence to Mastercard Standards. The role combines customer engagement, data analysis, market intelligence, ecosystem monitoring and operational support for onboarding new participants into the Mastercard network.<br>This is an excellent opportunity for an individual seeking exposure to the rapidly evolving payments industry, emerging business models, digital commerce, fintechs, service providers and the broader Mastercard ecosystem. <br>Key Responsibilities<br>• Support the promotion and adoption of Mastercard Franchise solutions with customers across the EEMEA region.<br>• Assist in customer engagements by presenting Franchise programs, standards and value propositions.<br>• Develop internal and customer-facing presentations, reports and supporting materials.<br>• Analyze transaction data to identify trends, opportunities, risks and areas requiring attention.<br>• Support the onboarding and enablement of new Service Providers and other ecosystem participants.<br>• Assist in managing Franchise Innovation initiatives, ensuring milestones and deliverables are tracked effectively.<br>• Support process improvements, automation initiatives and operational excellence projects.<br>Requirements<br>• Preferred experience in payments, banking, fintech, customer onboarding or a related fields.<br>• Knowledge of card payments, merchant acquiring, e-commerce or payment network operations is preferred.<br>• Experience working with customers, data analysis, reporting and business insights is desirable. <br>• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.<br>• Excellent attention to detail and ability to manage multiple priorities simultaneously.<br>• Strong team player with good communication and presentation skills with the ability to engage both business and technical audiences.<br>• Ability to work effectively within a cross-functional and multicultural environment.<br>• Self-motivated, organized and able to operate with a sense of urgency.<br>• Strong stakeholder management and collaboration skills.<br>• Curiosity about emerging payment technologies, fintech innovation and evolving business models.<br>• Proficiency in Microsoft Excel, PowerPoint and Word.<br>• Fluent in English, any other language is a plus <br>Education<br>• Bachelor's degree in Payments, Business or a related discipline.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Global Markets Summer Internship 2027 - Product Management intern &amp; Sales Analyst Intern - Dubai, UAE (UAE Nationals Preferred)<br>Why join Mastercard’s internship program? <br>Mastercard's internship program offers more than hands-on work. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. <br>Global Markets <br>This Internship is part of the Global Markets business unit and serves as a core pipeline into the Graduate Programme the following year, which features two curated rotations across specialised career tracks. Internship roles are therefore aligned with these tracks, offering early exposure to the skills and experiences that will be further developed during the graduate journey. Please specify if you have a preferred function as part of your application or if you are open to all. This information will be leveraged to best match applicants to the most suitable role. <br> <br>Career Track 1. Sales and Business Development <br>As part of our Sales and Business Development track, you can expect to focus on strategic sales planning and consultative and solution selling. <br> <br>These teams provide: <br>Product expertise and help leverage Mastercard integrated solutions to drive sales and revenue goals <br>Is responsible for setting sales strategies as it relates to products that are aligned with geographical strategy and help identify and close sales leads <br>Market intelligence to product developers and managers to support design, development and implementation efforts <br> <br>Career Track 2. Product Management and Solutions <br>As part of our Product Management and Solutions track, you can expect to focus on user experience, product performance and ongoing management, customer needs and insights and architecting solutions. <br> <br>These teams provide: <br>The overall coordination, status reporting, financials, schedules and stability of project-oriented work efforts, ensuring that project goals and objectives are met within agreed time, scope and resource requirements <br>Detailed project plans and manages all implementation processes within budget constraints <br> <br>What you’ll do <br>As an intern, you'll benefit from: <br>Mentorship and coaching from experienced professionals and leaders <br> Networking opportunities with fellow interns, employees, and senior leaders <br>Professional development experiences focused on career growth and skill-building <br>Exposure to innovative technologies and global business challenges <br>Volunteer, community engagement, and team-building activities <br>What we’re looking for: <br>Penultimate Year Students currently enrolled in a Bachelor’s or Master’s degree, with an anticipated graduation date between December 2027 to July 2028. <br>Available to work full-time for 10- 12 weeks starting on June 2027 <br>Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.  Proven record of leadership in a work setting and/or through extracurricular activities. <br>Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities. <br>Communication: Ability to communicate complex ideas effectively.  Excellent written and verbal communication skills.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director Marketing Services<br>Overview <br>The Media Delivery Lead will help build Mastercard's in-house media capability, starting with two pilot regions before scaling globally. The role will manage regional media planning resources and own the operating model, delivery standards, commercial controls and integrated ways of working across media planners, buyers and the trading desk partner.<br>Working across regional and global stakeholders, the role will translate pilot outcomes into a repeatable blueprint for future markets. <br>Key Responsibilities:<br>Strategy &amp; Operating Model:<br>• Own the overall media capability — strategy, operating model and performance across in-housed channels, including clear pilot objectives, scope and success measures.<br>• Set delivery standards, operating procedures and ways of working across planning, buying, activation, optimisation, measurement and reporting, creating a repeatable blueprint for future regional hubs.<br>• Drive the phased roadmap for in-house capability, defining market-readiness criteria, managing readiness gates and recommending the sequence and approach for future expansion.<br>Commercial:<br>• Own the media budget and commercial oversight, including transparent DSP fee structures and commission models.<br>• Govern trading desk commercial terms, transparent DSP and platform fees, partner staffing models and commission structures.<br>• Own the day-to-day strategic relationship with the trading desk partner, including partner onboarding, SLAs, performance reviews, escalation, knowledge transfer and continuous improvement.<br>• Track and validate in-housing savings against the business case <br>• Validate that trading desk delivery supports the in-housing business case, including agency fee avoidance, buying transparency and performance improvement.<br>Stakeholder &amp; Governance:<br>• Act as senior point of contact for executive leadership, Finance, Legal, Risk and Procurement on media in-housing.<br>• Chair governance forums and own the RACI for media planning, buying, optimisation and measurement.<br>• Present performance, savings and roadmap progress to executive and regional stakeholders.<br>• Support leadership decisions on the target global organisation, governance model and long-term ownership approach.<br>People &amp; Team Build:<br>• Lead the pilot in-house team, including regional media planning contractors, and help build the permanent core team and regional delivery hubs.<br>• Define capability expectations for media planners, buyers and performance specialists as the model scales across regions.<br>Key Qualifications:<br>Experience:<br>• 10+ years in media planning, buying and performance media, including senior leadership of an in-house team or agency account.<br>• Proven experience building or scaling an in-house media function, or leading a client-side media transition from agency.<br>• Multi-market or regional remit, ideally across Europe and EEMEA.<br>• Track record of owning significant media budgets and delivering measurable efficiency and performance gains.<br>• Experience managing media planners, media buyers and/or embedded trading desk teams across regional or multi-market campaign portfolios.<br>Skills:<br>• Deep expertise across paid social, search, programmatic and measurement/attribution.<br>• Strong commercial acumen — contract negotiation, fee models and vendor management.<br>• Strong partner governance skills, including management of trading desk delivery, platform access, account ownership, transparent fee models and service performance.<br>• Excellent executive communication and stakeholder management skills.<br>Education:<br>• Bachelor's degree in Marketing, Media, Communications, Business or a related field.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<strong>Our Purpose<br><br></strong><em>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.<br><br></em><strong>Title And Summary<br><br></strong>Director Marketing Services<br><br><strong>Overview<br><br></strong>The Media Delivery Lead will help build Mastercard's in-house media capability, starting with two pilot regions before scaling globally. The role will manage regional media planning resources and own the operating model, delivery standards, commercial controls and integrated ways of working across media planners, buyers and the trading desk partner.<br><br>Working across regional and global stakeholders, the role will translate pilot outcomes into a repeatable blueprint for future markets.<br><br><strong>Key Responsibilities<br><br></strong>Strategy &amp; Operating Model:<br><br><ul><li> Own the overall media capability — strategy, operating model and performance across in-housed channels, including clear pilot objectives, scope and success measures.</li><li> Set delivery standards, operating procedures and ways of working across planning, buying, activation, optimisation, measurement and reporting, creating a repeatable blueprint for future regional hubs.</li><li> Drive the phased roadmap for in-house capability, defining market-readiness criteria, managing readiness gates and recommending the sequence and approach for future expansion.<br><br><br></li></ul><strong>Commercial<br><br></strong><ul><li> Own the media budget and commercial oversight, including transparent DSP fee structures and commission models.</li><li> Govern trading desk commercial terms, transparent DSP and platform fees, partner staffing models and commission structures.</li><li> Own the day-to-day strategic relationship with the trading desk partner, including partner onboarding, SLAs, performance reviews, escalation, knowledge transfer and continuous improvement.</li><li> Track and validate in-housing savings against the business case</li><li> Validate that trading desk delivery supports the in-housing business case, including agency fee avoidance, buying transparency and performance improvement.<br><br><br></li></ul><strong>Stakeholder &amp; Governance<br><br></strong><ul><li> Act as senior point of contact for executive leadership, Finance, Legal, Risk and Procurement on media in-housing.</li><li> Chair governance forums and own the RACI for media planning, buying, optimisation and measurement.</li><li> Present performance, savings and roadmap progress to executive and regional stakeholders.</li><li> Support leadership decisions on the target global organisation, governance model and long-term ownership approach.<br><br><br></li></ul><strong>People &amp; Team Build<br><br></strong><ul><li> Lead the pilot in-house team, including regional media planning contractors, and help build the permanent core team and regional delivery hubs.</li><li> Define capability expectations for media planners, buyers and performance specialists as the model scales across regions.<br><br><br></li></ul><strong>Experience<br><br></strong>Key Qualifications:<br><br><ul><li> 10+ years in media planning, buying and performance media, including senior leadership of an in-house team or agency account.</li><li> Proven experience building or scaling an in-house media function, or leading a client-side media transition from agency.</li><li> Multi-market or regional remit, ideally across Europe and EEMEA.</li><li> Track record of owning significant media budgets and delivering measurable efficiency and performance gains.</li><li> Experience managing media planners, media buyers and/or embedded trading desk teams across regional or multi-market campaign portfolios.<br><br><br></li></ul><strong>Skills<br><br></strong><ul><li> Deep expertise across paid social, search, programmatic and measurement/attribution.</li><li> Strong commercial acumen — contract negotiation, fee models and vendor management.</li><li> Strong partner governance skills, including management of trading desk delivery, platform access, account ownership, transparent fee models and service performance.</li><li> Excellent executive communication and stakeholder management skills.<br><br><br></li></ul><strong>Education<br><br></strong><ul><li> Bachelor's degree in Marketing, Media, Communications, Business or a related field.<br><br><br></li></ul><strong>Corporate Security Responsibility<br><br></strong> All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<br><br><ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Research Director, New Solutions, ARC<br>All About Us<br>Mastercard’s Services organization is a key differentiator, providing services that help customers grow through expertise, data-driven insights, and execution. Within Services, Advisors &amp; Consulting Services delivers projects and platforms for clients globally, staffed flexibly across geographies and skills.<br>The Advisors Research Center (ARC) is a global research capability that provides primary and secondary research support across quantitative and qualitative methodologies, partnering with internal stakeholders and external vendors to deliver insight-led outcomes for our clients.<br>Role Overview<br>The Research Director drives the identification, testing, and adoption of innovative research methodologies, technologies, and AI capabilities that enable ARC to deliver research faster, better, and more efficiently. The role combines two responsibilities:<br>-Global Research Innovation: Scout emerging research and AI capabilities, run proof-of-concepts, evaluate vendors, and provide evidence-based recommendations to inform ARC's product, platform, and insourcing strategies.<br>-Arabia Research Solutions: Support research scoping, methodology design, pricing, vendor management, and fieldwork procurement for client and internal engagements across the Arabia region.<br>This is an individual contributor role requiring strong influence, stakeholder management, commercial acumen, and cross-functional collaboration.<br>Key Responsibilities<br>Research Innovation &amp; AI<br>-Identify emerging research, AI, and automation opportunities across the research lifecycle.<br>-Design and execute pilots to assess new methodologies, tools, and vendors.<br>-Develop recommendations on adoption, scaling, or discontinuation based on evidence and business impact.<br>-Support insourcing and product teams by providing research expertise and validated innovation findings.<br>-Evaluate research and AI vendors for quality, commercial fit, scalability, and compliance.<br>-Drive responsible AI adoption aligned with governance, privacy, and quality standards.<br>-Develop playbooks, training, and best practices to enable adoption across ARC.<br>Arabia Research Solutions<br>-Serve as a key point of contact for research intake, scoping, methodology design, and pricing.<br>-Support proposal development and project handovers to delivery teams.<br>-Manage vendor feasibility assessments, RFQs/RFPs, and fieldwork procurement.<br>-Coordinate supplier onboarding and contracting with Legal, Sourcing, and Privacy teams.<br>-Maintain reporting and dashboards for revenue, pipeline, backlog, and business performance.<br>-Support internal enablement and communication of ARC offerings and research capabilities.<br>Qualifications &amp; Experience<br>-Extensive experience in market research, research technology, or agency environments.<br>-Deep knowledge of quantitative and qualitative research methodologies.<br>-Experience applying AI, automation, or emerging technologies to research processes.<br>-Strong skills in experimentation, vendor management, commercial negotiations, and project governance.<br>-Ability to influence cross-functional stakeholders without direct authority.<br>-Strong analytical, reporting, communication, and documentation skills.<br>-Experience in financial services, payments, technology, retail, or similar data-rich industries is preferred.<br>Success Measures<br>-Increased adoption of validated research innovations and AI capabilities.<br>-Improved research delivery efficiency, cost savings, and cycle-time reduction.<br>-Strong proposal quality, pricing accuracy, and pipeline conversion.<br>-Effective vendor management, consolidation, and commercial outcomes.<br>-Accurate business reporting and visibility across revenue and pipeline performance.<br>-Successful transition of validated capabilities into ARC delivery, product, and insourcing initiatives.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Creative Strategist, Advisors Creative Desk<br>Overview<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. The Advisors Creative Desk sits within Services as a full-service creative and advertising capability, helping Services clients build and grow their brands through end-to-end solutions, from brand positioning and strategy to creative development, campaigns, and content.<br>The Creative Strategist in ACD develops data-driven brand and communication strategies, translating consumer, cultural, and market insights into clear strategic direction for creative teams. Working across multiple briefs, the role collaborates closely with strategy leads, creatives, and clients to shape strategic thinking and drive effective creative outcomes.<br>Role<br>As a Creative Strategist, you will:<br>• Responsible for developing and executing brand, creative and communication strategies for our clients that align to the brand and objectives, factoring in data informed insights.<br>• Ensure the smooth handover and understanding of the creative strategy to the respective Creative Manager, jointly briefing the creative development team to enable execution <br>• Supporting the Creative Managers with smaller client project creative ideation sessions as needed. <br>• Participate in creative ideation sessions for larger client projects of strategic importance, and being active and available to guide the creative team and interface with the client on such projects through to completion as needed<br>• Managing multiple briefs and projects at one time<br>• Input to estimating, negotiating and agreeing timescales with Creative Strategy Managers.<br>• Conduct extensive research for each project, using primary and secondary data sources to gather market intelligence, analyse the category and consumers, and lay the foundation for strategy.<br>• Continually keep abreast of marketing and in-market trends regarding both consumer behaviours, creative and media trends.<br>All About You<br>• Minimum of 8 years’ strategic experience within leading advertising agencies, preferably within global network agencies, currently holding a role such as Senior Strategist, Associate Strategy Director or above.<br>• Demonstrated success in high-impact, big-budget integrated marketing campaigns.<br>• Proven expertise in developing comprehensive brand strategies, campaign planning, and managing full-funnel customer journeys across diverse channels, including ATL, BTL, digital, and direct marketing.<br>• Proven experience managing external and internal stakeholders <br>• Track record of influencing award-winning creative outcomes through strategic guidance.<br>• Strong understanding of consumer behavior, market research, and competitive analysis, with familiarity in engaging and briefing external research agencies and translating insights and data into actionable strategies. <br>• Adept at defining client briefs and presenting concepts back to clients, drawing on research and data<br>• Strong conceptual thinking, problem-solving skills, and the ability to communicate ideas effectively.<br>• Skilled at working under pressure<br>• Bachelor's degree required; advanced qualifications such as a Master's degree in Marketing, Creative Communications, or MBA highly preferred.<br>• Must be open and available to travel as needed.<br>• Proficiency in English; additional languages are a plus, with Arabic considered a strong advantage.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager, Loyalty, Customer Sucess<br>Our Purpose <br>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. <br>Role Summary <br>Mastercard’s Loyalty Solutions team is seeking an experienced Customer Success Manager (CSM) to join our growing organization. This role serves as a strategic advisor and trusted partner to enterprise clients, ensuring they achieve measurable business outcomes through our loyalty and customer engagement platform. The CSM will drive adoption, deliver value, and foster long-term relationships that lead to retention and growth. <br>Knowledge of digital marketing best practices and program management skills are critical to success, as you will also serve as the connecting puzzle piece for internal teams and client expectations. Creative and critical thinkers, problem solvers, and top-notch communicators with a strategic mindset are primed for success in this role. <br>Key Responsibilities <br>Drive Adoption &amp; Value: Evangelize the loyalty platform and ensure clients achieve KPIs tied to engagement and retention. Monitor platform usage and proactively recommend strategies to achieve their goals and maximize their ROI. <br>Relationship Management: Serve as the primary point of contact for assigned accounts. Build trusted relationships with multiple stakeholders, including Marketing, CRM, Loyalty and Executive teams. <br>Strategic Guidance: Provide best practices, use cases, and playbooks for loyalty program success. Deliver data-driven insights to inform client decisions. <br>Program Governance: Conduct regular business reviews (QBRs) and status updates via calls, presentations, and onsite meetings. Coordinate internal resources to meet client objectives and SLAs. <br>Growth &amp; Retention: Identify opportunities for account expansion and cross-sell Mastercard solutions. Ensure renewal readiness and maintain high customer satisfaction. <br>About You <br>Experience <br>-Several years in customer success, account management, or consulting for enterprise SaaS <br>-Experience with loyalty, CRM, marketing or customer engagement programs <br>-Proven track record of hitting renewal targets, driving incremental value, and retaining long-term contracts <br>Skills <br>-Commercial acumen, and ability to link loyalty program success to business outcomes. <br>-Strong quantitative and qualitative thinking, analytical and problem-solving skills <br>-Excellent communication and presentation skills <br>-Ability to manage multiple priorities in a fast-paced environment <br>-Strong cross-functional leadership skills to align product, analytics, and operations teams. <br>Technical Knowledge <br>-General fluency in the marketing technology ecosystem (APIs, integrations, marketing, CRM, customer engagement, loyalty, analytics, customer data tools) <br>-High degree of comfort working with analytics dashboards and translating insights into action <br>Attributes <br>-Empathy and a strong ability to understand customer goals and needs <br>-Strategic and critical thinker with a proactive mindset <br>Preferred Qualifications <br>-Experience with loyalty program design and optimization. <br>-Knowledge of data-driven marketing strategies. <br>-Familiarity with tools such as Salesforce, loyalty platforms, and analytics solutions.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Managing Consultant, Services Business Development<br>Overview:<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics capabilities, data-driven information and consulting services, risk management, as well as loyalty and marketing programs.<br>Role:<br>We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. <br>As a Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships across a diverse customer base including financial institutions, fintechs, acquirers and retailers.<br>This includes:<br>• Responsible for business development and gradually taking on account ownership for Services within several clients in UAE &amp; Oman with direct revenue, account ownership and sales responsibilities.<br>• Refine the value proposition of new and existing Services capabilities to meet clients’ needs.<br>• Will serve as the face of Mastercard Services to senior level client stakeholders.<br>• Responsible for driving coordination within Demand Generation, Marketing, Solutions, and Product teams across Services business lines and value propositions, focused on the above defined clients.<br>• Support and take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.<br>• Will collaborate closely with other team members and bring an innovative and creative mind set to partnering with large global accounts.<br>• Will partner with the Mastercard Account team to develop a plan to support their strategic imperatives for target accounts.<br>• Will work closely with Client Services teams for an effective joint go to market and to ensure best-in-class value delivery<br>All About You:<br>• Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.<br>• Previous experience in Consulting sales across data products, software platforms, and / or other analytic services. Consulting experience preferred.<br>• Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.<br>• Ability to own and drive end to end sales from initial prospecting through signed contract.<br>• Collaborative attitude with an understanding of how to win as a team.<br>• Strong communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.<br>• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence, in order to effectively advance business opportunities and generate revenues.<br>• Bachelor’s degree minimum. Masters or MBA preferred.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager SME Specialist Sales<br>Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>Role Overview<br>Location: Dubai, United Arab Emirates<br>• The Manager – SME Specialist Sales is based in Dubai, United Arab Emirates, is part of the East Arabia cluster, and reports to the SME Head of Commercialization for East Arabia.<br>• This role requires a strategic, consultative mindset and the ability to operate credibly as a trusted advisor to clients, combining high-level thinking with strong execution discipline.<br>• Lead the development and execution of SME growth strategies by combining sales leadership with strategic advisory support, helping clients identify opportunities, solve business challenges and unlock revenue and profitability through tailored solutions.<br>• Build and manage a strong pipeline while engaging clients through a hands-on, consultative approach, including on-site client interactions, needs assessment, opportunity shaping and solution positioning across Financial Institutions and non-financial institution partners.<br>• Identify, originate and convert new business opportunities, develop SME ecosystem plays, and drive the commercialization of signed deals to deliver measurable revenue outcomes.<br>• Contribute to achieving SME P&amp;L objectives across key customers in the UAE while also supporting opportunities in other markets within the East Arabia cluster, aligned to regional expert sales priorities and business goals.<br>• Identify product, proposition and business innovation opportunities across SME payment segments.<br>• Provide subject matter expertise and advisory leadership by working closely with clients and internal stakeholders to diagnose needs, shape strategic recommendations and lead end-to-end execution across sales, product and market teams.<br>Qualifications Required<br>• Deep knowledge of SME products and services, including SME card and solutions offerings, with significant experience in sales and business development within the SME space.<br>• Progressive business experience with a strong track record in the payments industry and a solid understanding of commercial and consumer payments.<br>• Strong strategic thinking and consulting capabilities, including the ability to assess client needs, translate market insights into actionable recommendations and influence decision-making at senior levels.<br>• Experience in consulting, solution selling or advisory-led client management, with a strong track record of working directly with customers in on-site environments to shape opportunities, guide implementation and deliver business outcomes.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Team Leader, Housekeeping</span></span></span>&nbsp;<br><span><span>(<span>20271</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary:</span></strong></p><br> <p><em><span>Housekeeping plays a key supervisory role in driving service excellence and maintaining the highest levels of cleanliness and presentation within guest rooms. The position ensures effective execution of daily operations by guiding and developing the housekeeping team, monitoring quality performance, and maintaining strong departmental communication. The role actively contributes to guest satisfaction, operational efficiency, and continuous improvement by enforcing brand standards, supporting team productivity, and responding proactively to guest and business needs</span></em><span>.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Supervise daily room cleaning activities to ensure all rooms meet brand cleanliness standards.</span></li> <li><span>Conduct routine inspections of guest rooms, fixtures, amenities, and equipment, reporting any defects.</span></li> <li><span>Follow daily opening and closing procedures as per department guidelines.</span></li> <li><span>Ensure accurate room status communication with Front Office and related departments.</span></li> <li><span>Maintain compliance with housekeeping Standard Operating Procedures (SOPs).</span></li> <li><span>Ensure correct handling, security, and logging of keys and Lost &amp; Found items.</span></li> <li><span>Monitor productivity and cleanliness levels in assigned areas, supporting continuous improvement.</span></li> <li><span>Assist in planning staff scheduling based on occupancy and business levels.</span></li> <li><span>Assign duties to attendants and monitor performance throughout the shift.</span></li> <li><span>Conduct daily pre-shift briefings to communicate VIP arrivals, priorities, and updates.</span></li> <li><span>Participate in training, coaching, and skill development of Housekeeping Attendants.</span></li> <li><span>Encourage teamwork, positive employee relations, and high morale.</span></li> <li><span>Support staff rotation and multi-skilling to ensure operational flexibility.</span></li> <li><span>Monitor and maintain par stock of room amenities, linens, and cleaning supplies.</span></li> <li><span>Ensure correct usage of materials to reduce breakage, spoilage, and wastage.</span></li> <li><span>Assist with monthly inventory counts and timely reporting of shortages.</span></li> <li><span>Ensure all equipment is clean, used correctly, and maintained in good condition.</span></li> <li><span>Enforce hygiene, health, safety, and grooming standards always.</span></li> <li><span>Ensure full awareness and readiness for emergency procedures.</span></li> <li><span>Maintain compliance with environmental sustainability policies.</span></li> <li><span>Support team discipline and ensure alignment with hotel standards and expectations.</span></li> <li><span>Provide professional and courteous service when interacting with guests.</span></li> <li><span>Address guest concerns quickly and effectively, escalating when needed.</span></li> <li><span>Record guest feedback to support service enhancement and quality initiatives.</span></li> <li><span>Ensure the Housekeeping team delivers personalized and efficient experience.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Diploma in Hotel Management or relevant Hospitality qualification.</span></li> <li><span>Certified housekeeping training or vocational hospitality courses (preferred).</span></li> <li><span>Minimum 2 years’ experience in a Housekeeping Supervisory or Team Leader role.</span></li> <li><span>Previous exposure as Order Taker and Laundry operations is an advantage.</span></li> <li><span>Experience in a luxury hotel environment preferred.Strong leadership ability with capability to guide and motivate staff.</span></li> <li><span>High attention to detail and commitment to cleanliness standards.</span></li> <li><span>Excellent communication and interpersonal skills.</span></li> <li><span>Effective time management, organization, and problem-solving skills.</span></li> <li><span>Ability to work under pressure in a fast-paced operation.</span></li> <li><span>Customer-focused mindset with confident service recovery skills.</span></li> <li><span>Ability to work both independently and within a team environment.</span></li> <li><span>Proficiency in basic computer systems and housekeeping applications.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are hiring an Assistant Manager - Electrical &amp; Automation for one of our clients, a leading metal and steel manufacturing company based in Abu Dhabi, UAE.​</span></span><b><span>About Our Client</span></b></p><br><p><span>Our client is a leading metal and steel manufacturing company based in Abu Dhabi, UAE, recognized for delivering high-quality steel products and engineering solutions to a wide range of industries. With a strong commitment to operational excellence, innovation, and safety, the company operates state-of-the-art manufacturing facilities and adheres to international quality standards. &nbsp;</span><b><span>Key Responsibilities</span></b></p><br><ul><li><span><span><span>Plan and oversee preventive, predictive, and breakdown maintenance of all electrical systems</span></span></span></li><li><span><span><span>Supervise and guide shift in-charges, senior technicians, and maintenance teams</span></span></span></li><li><span><span><span>Ensure compliance with applicable Quality, Health, Safety, and Environmental (QHSE) policies, procedures, legal requirements, and management system standards</span></span></span></li><li><span><span><span>Support the implementation and maintenance of ISO 9001, ISO 14001, ISO 45001, and other applicable management system requirements within the department</span></span></span></li><li><span><span><span>Ensure all electrical and automation maintenance activities are carried out safely in accordance with approved procedures, permits, and risk assessments</span></span></span></li><li><span><span><span>Ensure the implementation and compliance of Lockout/Tag out (LOTO) procedures during maintenance, shutdown, and troubleshooting activities</span></span></span></li><li><span><span><span>Conduct Hazard Identification and Risk Assessments (HIRA) for maintenance and project activities and implement appropriate control measures</span></span></span></li><li><span><span><span>Monitor safe work practices, PPE compliance, housekeeping standards, and electrical safety requirements within the department</span></span></span></li><li><span><span><span>Ensure the safe handling, storage, and disposal of electrical waste, electronic components, oils, batteries, and hazardous materials in accordance with environmental requirements</span></span></span></li><li><span><span><span>Participate in investigations of incidents, near misses, equipment breakdowns, and unsafe conditions, and ensure corrective and preventive actions are effectively implemented</span></span></span></li><li><span><span><span>Coordinate and support emergency preparedness activities related to electrical hazards, fire prevention, equipment failures, and automation system emergencies</span></span></span></li><li><span><span><span>Ensure all contractors and external service providers comply with site safety and QHSE requirements during maintenance and project execution</span></span></span></li><li><span><span><span>Maintain accurate documentation and records related to maintenance activities, calibration, inspections, permits, audits, and statutory compliance</span></span></span></li><li><span><span><span>Support internal audits, external audits, inspections, and management review activities related to QHSE systems</span></span></span></li><li><span><span><span>Conduct toolbox talks, safety awareness sessions, and technical competency training for team members</span></span></span></li><li><span><span><span>Report non-conformities, unsafe acts, unsafe conditions, environmental incidents, and operational risks to management, ensuring timely closure</span></span></span></li><li><span><span><span>Drive continuous improvement initiatives related to quality, safety, reliability, environmental performance, and energy efficiency</span></span></span></li></ul><p><b><span><span>Accountabilities</span></span></b></p><br><ul><li><span><span><span>Ensure the overall reliability and availability of electrical systems</span></span></span></li><li><span><span><span>Reduce equipment downtime and maintenance costs</span></span></span></li><li><span><span><span>Ensure the successful execution of projects and continuous improvement initiatives</span></span></span></li><li><span><span><span>Maintain compliance with organizational QHSE requirements, statutory regulations, and electrical safety standards</span></span></span></li><li><span><span><span>Ensure the safe and reliable operation of electrical and automation systems</span></span></span></li><li><span><span><span>Prevent electrical incidents, unsafe conditions, and environmental impacts related to departmental activities</span></span></span></li><li><span><span><span>Maintain audit readiness and accurate compliance records for all electrical and automation activities</span></span></span></li><li><span><span><span>Ensure the competency, awareness, and QHSE compliance of maintenance personnel and contractors</span></span></span></li><li><span><span><span>Achieve departmental QHSE objectives, safety KPIs, and continuous improvement targets</span></span><br></span></li></ul><p><b><span>​</span></b><br></p><br><br><br><span>Requirements</span><ul><li><span><span><span>Bachelor's degree in Electrical or Electronics Engineering from a recognized institution</span></span></span><br></li><li><span><span><span>Hands-on experience with PLC programming, including ladder diagram development using Siemens S7-400 Simatic Manager and Siemens S7-1500 series with TIA Portal</span></span></span></li><li><span><span><span>Strong knowledge of SCADA systems, including PC and PLC integration, data collection, and data storage, preferably using Siemens WinCC</span></span></span></li><li><span><span><span>Knowledge of industrial instrumentation systems</span></span></span></li><li><span><span><span>Experience working in a hot rolling plant, preferably in the section rolling area</span></span></span></li><li><span><span><span>Experience working with Siemens system integrators is preferred</span></span></span></li></ul><br><span>Benefits</span><ul><li><span><span><span>Competitive Salary</span></span></span><br></li><li><span><span><span>Employee Benefits as per the UAE Labor Law</span></span></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>• Ensure ‘handyman’ work orders are carried out promptly and correctly.<br> • Repair of any furniture.<br> • Paint and touch up of resort buildings, installations, restaurant, toilets, LIFE &amp; Just Kids, Spa and other public areas<br> • Repair of fixtures.<br> • Fabrication of simple fixtures<br> • All repairs and changes under the ‘handyman’ specifications<br> • All equipment and fixtures cleaning and fixing<br> • To renovate any interior and exterior features<br> • Look after tools, materials and equipment<br> • To supervise, lead and guide the handyman hosts assigned<br> • To check and approve all training records and schedules<br> • To approve any leave applications and or calls<br> • To QC, check and inspect any works in progress and done/completed<br> • To prepare and discuss works and status with Supervisor<br> • To report status and pending matters to superior</p><br><br> <p>OTHERS</p><br><br> <p>• Continuous learning through own IDP.<br> • Any other duties as may be assigned by the superior.</p><br><br> <p>ACCOUNTABILITIES</p><br><br> <p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br> <p>COMPANY’S CULTURE</p><br><br> <p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT </p><br><br> <p>• Secondary School<br> • Minimum 4 years of experience</p><br><br> <br><br> </div>

<p><h4>Job description</h4> <p>A Bell Attendant at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, creates exceptional first and lasting impressions by delivering warm, personalised, and seamless arrival and departure experiences. As a key ambassador of the hotel, this role provides attentive assistance with luggage, guest requests, and wayfinding while embodying the True Waldorf Service philosophy and ensuring every interaction reflects the highest standards of luxury hospitality.</p> <h4>What will I be doing?</h4> <p>As a Bell Attendant, you are responsible for supporting guests throughout their stay by delivering professional, efficient, and personalised service from arrival through departure. Working closely with the Front Office team and other hotel departments, you will ensure a seamless guest journey while upholding Waldorf Astoria brand standards and Forbes Five-Star service excellence. Specifically, you will be responsible for:</p> <ul> <li>Welcome guests warmly upon arrival and provide a gracious farewell upon departure.</li> <li>Assist with the handling, storage, and timely delivery of guest luggage and personal belongings.</li> <li>Escort guests to their rooms and provide a professional orientation of the hotel's facilities and in-room amenities.</li> <li>Respond promptly and professionally to guest enquiries and requests, ensuring timely follow-up and resolution.</li> <li>Deliver guest mail, messages, parcels, and other items accurately and efficiently.</li> <li>Maintain comprehensive knowledge of hotel facilities, services, promotions, VIP arrivals, and daily events.</li> <li>Provide accurate information and recommendations on local attractions, transportation, and points of interest.</li> <li>Maintain the cleanliness, organisation, and presentation of the lobby, entrance, and luggage storage areas.</li> <li>Ensure the safe handling and secure storage of guest belongings.</li> <li>Collaborate effectively with the Front Office, Concierge, Housekeeping, Security, and other departments to deliver seamless guest experiences.</li> <li>Operate Front Office equipment and systems in accordance with hotel policies and procedures.</li> <li>Uphold True Waldorf Service, Forbes Five-Star standards, and all hotel health, safety, and security procedures at all times.</li> </ul> <h4>What are we looking for?</h4> <p>A Bell Attendant serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and collaborating with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Passion for delivering exceptional guest experiences with a genuine commitment to luxury hospitality.</li> <li>Professional, friendly, and welcoming demeanour.</li> <li>Excellent communication and interpersonal skills.</li> <li>Calm, organised, and detail-oriented approach with the ability to perform effectively in a fast-paced environment.</li> <li>Impeccable grooming and professional presentation in line with Forbes Five-Star luxury standards.</li> <li>Ability to anticipate guest needs and build positive guest relationships.</li> <li>Knowledge of True Waldorf Service and Forbes Five-Star service standards.</li> <li>Ability to work collaboratively with Team Members across all hotel departments.</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience as a Bell Attendant, Door Attendant, or Concierge within a luxury hotel.</li> <li>Previous experience in a Forbes Five-Star luxury hotel environment.</li> <li>Good knowledge of Dubai, including local attractions, business districts, and transportation networks.</li> </ul> <h4>What will it be like to work for Waldorf Astoria Hotels & Resorts?</h4> <p>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>