Security Supervisor Jobs in UAE
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Job Summary The Operations Supervisor is responsible for managing day-to-day contact center operations, ensuring the achievement of service, quality, and productivity targets. The role focuses heavily on team performance management, coaching, and real-time operational support, while ensuring compliance with organizational policies, client requirements, and performance standards.<br><br>Key Responsibilities:<br><br>1. Team Management & Coaching:Allocate approximately 80% of time to team monitoring, coaching, and development. Lead, motivate, and manage a team of agents to meet and exceed performance, quality, and customer satisfaction targets. Conduct regular performance reviews and one-on-one coaching sessions to improve individual and team outcomes. Create and implement development plans to enhance agent skills and performance. Foster a positive and high-performance team culture through engagement and recognition.<br><br>2. Performance & KPI Management:Ensure achievement of team-level and process-level KPIs, including:Service Level Quality Score. First Call Resolution (FCR) Average Handling Time (AHT) Customer Satisfaction (CSAT) Monitor real-time and historical performance data to identify gaps and drive improvements. Work closely with Points of Contact (POCs) to develop and execute action plans for underperforming KPIs. Drive continuous improvement initiatives to enhance team productivity and operational efficiency.<br>3. Quality Assurance & Monitoring:Perform regular interaction monitoring (calls, chats, emails) to ensure compliance with client and company standards. Provide structured feedback, coaching, and on-the-job training based on monitoring results. Ensure agents consistently meet minimum quality and compliance requirements. Partner with QA teams to maintain calibration and scoring consistency.<br><br>4. Real-Time Support & Escalation Handling:Provide real-time floor support to agents during customer interactions Handle and resolve escalated customer complaints, especially irate or dissatisfied customers, in a professional manner Support agents in handling complex queries and difficult scenarios Ensure prompt escalation and resolution of operational issues impacting service delivery.<br><br>5. Operational Excellence & Service Delivery Manage daily operations following TOPS (Teleperformance Operational Processes & Standards) or relevant operational frameworks. Ensure consistent delivery of required service levels while maximizing team productivity. Balance operational efficiency with customer experience and financial targets. Identify operational improvements and implement best practices across the team.<br>6. Compliance & Policy Adherence Ensure adherence to all company policies and procedures (Security, HR, Operations, Compliance) Monitor and enforce compliance within the team and report any violations immediately Maintain a strong understanding of client requirements and regulatory standards.<br><br>7. Cross-Functional Collaboration Collaborate closely with:Workforce Management (WFM) for scheduling and staffing optimization Quality Assurance (QA) for performance calibration Training teams for skill development initiatives HR/Payroll teams for employee-related matters Support broader operational goals through effective communication and teamwork.<br><br>Key Skills & Competencies:Leadership & Coaching: Ability to develop and manage high-performing teams Performance Management: Strong understanding of contact center KPIsCommunication Skills: Clear, professional communication across all levels Problem-Solving: Ability to handle escalations and operational challenges efficiently Analytical Thinking: Ability to interpret performance data and drive improvements Customer Focus: Strong commitment to delivering excellent customer experience Attention to Detail: Ensures accuracy in performance tracking and compliance<br><br>Qualifications & Experience:Bachelor’s degree or equivalent experience2–5 years of experience in a contact center or BPO environment Prior experience in a team leader or supervisory role. Strong knowledge of contact center tools and performance metrics<br>Success Measures:Achievement of KPIs at team and process level Improvement in agent performance and engagement High quality scores and customer satisfaction levels. Effective handling of escalations and operational challenges Strong compliance with policies and procedures
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job Supervise daily beach operations and ensure all guest-facing areas are fully operational and ready before opening. Lead and allocate duties across frontline teams to maintain effective coverage and service delivery throughout the day. Welcome and assist guests while maintaining high standards of customer service and resolving guest concerns where possible. Monitor the availability, cleanliness, safety, and presentation of beach rentals and other guest-use assets. Oversee rental transactions, cash handling, billing, receipts, and reconciliation processes in line with established procedures. Coordinate inventory monitoring, stock counts, and replenishment of operational supplies and rental equipment. Conduct team briefings and ensure compliance with operational procedures, safety standards, sanitation requirements, and grooming standards. Maintain operational records, incident reports, shift handovers, and support continuous improvement of service standards.<br>About You<br>Essential High School qualification required.3-5 years of experience in beach operations, hospitality, leisure, attractions, or guest services. Strong customer service and guest handling skills with experience supervising frontline operational teams. Knowledge of cash handling, rental operations, inventory control, and operational oversight. Strong communication, coordination, problem-solving, and attention-to-detail skills. Knowledge of health, safety, and emergency procedures relevant to beach or leisure operations. Desired Diploma or relevant qualification in Hospitality, Leisure, Tourism, or a related field.1-2 years of experience in a supervisory or team-leading capacity. Basic Microsoft Office and POS system knowledge. Experience working within high-volume guest-facing environments.<br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
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<p><span><b>About us : <br></b><br>Fortes Education </span><span>has
been a leading education provider in the UAE for over four decades with premium
international schools and nurseries that have experienced outstanding success
and growth. Our schools offer the most innovative and character-building
education in the entire Middle East region. </span></p><br>
<p><span>Our core ethos and philosophy of education is Positive Education
(PosEd). Through PosEd, our schools foster active engagement in learning, </span><span>celebrating</span><span> character
strengths and accomplishments. We encourage children to cultivate fulfilling
relationships with others and seek meaning and purpose in their own lives.?We
enable children to become happy learners and develop into innovative thinkers,
confident young adults, and life-long learners. Our students develop
resilience, a growth mindset and deep character strengths that allow them to
flourish in an ever-changing world.? </span></p><br>
<p><b><span>About Regent International School
– </span></b><span><span>Inspiring Minds. Building Character.</span></span></p><br>
<p><span>With a rich history of over 35 years, Regent International School
is recognised as one of the leading and most innovative schools in the region,
as well as a global leader in Positive Education. We have a close-knit family
and community spirit with happiness resonating in our school, our children, our
parents, and our teachers. We believe in inspiring, empowering, and
enlightening our students and enriching the community </span><span>of which we are a central focus.</span></p><br>
<p><span>Regent International School
is an all–through school which offers a premium education across a fantastic
range of pathways for students including the National Curriculum of England,
GCSE/IGCSE and ‘A’ Levels. We also offer a suite of
Signature Programmes unrivalled in Dubai. With unique experiences in
Environmental and Sustainability Studies, students learn in Forest School
settings, as well as utilising cutting-edge hydroponic technology to examine
how science can support sustainability in future terrains. Our world-class
STEAM centre and curriculum offers students an incredible opportunity to apply
their learning in solving real-world problems, from Foundation Stage through to
Year 9. We run best-in-class</span><span>mini-MBA programmes for our students
in conjunction with the Peter Jones Academy, to ensure their future success in
business and entrepreneurship. We are technologically innovative and run
comprehensive AI programmes for students in all core subjects, as well as
deepening other subjects through Augmented and Virtual Reality AR/VR
experiences. We have outstanding performing arts opportunities with fantastic
amazing teachers to help our more creative students truly find their
voice. Regent International School is judged by the Dubai School
Inspection Bureau (DSIB) as a ‘Very Good’ school with many
outstanding features and ‘Outstanding’ in our British Schools
Overseas (BSO) inspection in 2019.</span></p><br>
<p><span>We present an exciting
opportunity to join </span><span>us in further
developing our highly popular, dynamic and innovative school.</span></p><br>
<p><span><b><span>About you:</span></b></span><span><span>?</span></span></p><br>
<p><span>We are seeking to appoint a
passionate and motivated Cover Supervisor who will provide essential support
across the school by covering a variety of classes during periods of absence of
the designated teacher. Our successful candidate will be responsible for
creating and maintaining a positive environment for effective learning, through
the application of the systems and structures developed by the school. You will
play a vital role by ensuring that students continue to learn and make good
progress on the occasions when their teacher is away from their class.</span></p><br> <p><span>This role will likely suit
you if you have previous experience in a similar role, providing cover within
an educational establishment.</span><span> Cover
work will be supplied wherever possible for you to use as a basis for the
lessons, and we will also determine your subject specialisms with you as a
preference. Excellent interpersonal skills are required for this post as our
successful candidates need to demonstrate that they can build a good rapport
with staff and students alike. </span></p><br>
<p><b><span>We
are looking for certain qualities:?</span></b></p><br>
<p><span><span>·</span></span><span>Educated to degree level would be advantageous </span></p><br>
<p><span><span>·</span></span><span>Knowledge of strategies to recognise and reward efforts and achievements
towards self-reliance that are appropriate to the age and development stage of
the students. </span></p><br>
<p><span><span>·</span></span><span>Basic knowledge of SEN and other learning barriers </span></p><br>
<p><span><span>·</span></span><span>Strong organisation and time management skills </span></p><br>
<p><span><span>·</span></span><span>Relevant experience in successfully supervising groups of children aged
11-16 </span></p><br>
<p><span><span>·</span></span><span>Previous experience in a school or comparable large organisation </span></p><br>
<p><span><span>·</span></span><span>Understanding of a secondary school environment </span></p><br>
<p><span><span>·</span></span><span>Ability to provide
classroom cover – within agreed parameters – in the absence of the class
teacher.</span></p><br>
<p><span><span>·</span></span><span>Ability to consistently and effectively implement agreed behaviour
management strategies </span></p><br>
<p><span><span>·</span></span><span>Ability to use language and other communication skills that students can
understand and relate to </span></p><br>
<p><span><span>·</span></span><span>Ability to establish
positive relationships with students and empathise with their needs.</span></p><br>
<p><span><span>·</span></span><span>Ability to demonstrate
active listening skills.</span></p><br>
<p><span><span>·</span></span><span>Ability to provide levels
of individual attention, reassurance and help with learning tasks as
appropriate to students' needs, encouraging the students to stay on task.</span></p><br>
<p><span><span>·</span></span><span>Ability to monitor the students' response to the learning activities
and, where appropriate, modify/adapt activities agreed with the teacher to
achieve the intended learning outcomes.</span></p><br>
<p><b><span>This
is a local contract with no additional benefits other than all school holidays
as per the academic calendar.</span></b><span><b><span><span>Candidates
applying for this position MUST be sponsored by their spouse/parent.</span></span></b></span></p><br> </div>
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<span>Job Title <br></span><p>Retail Field Superintendent</p><br>
<br><br>Business <br><p>RETAIL OPERATIONS UAE</p><br>
<br><br>Job Purpose <br><p><br>
The job holder is accountable to oversee the day to day performance and operation of several stations (EPPCO/ENOC), reporting directly to the area manager.Through close supervision of the site in-charge the job holder is responsible to set, monitor and achieve the goals and targets both financial and performance standards and report the same on a daily/weekly as required by the area manager.</p><br> <br><br>Principal Accountabilities <br><p>Financial and controls</p><br>
<p>• Understand and manage the annual targets and budgets approved by the Area Manager in his assigned sales area.<br>
• Review the targets and budgets against actual and track the performance of the site/s on monthly basis.<br>
• Review and present the site/s CTO/OPEX (contribution to overheads) and analyse and justify monthly to the Area Manager<br>
• Conduct detailed analysis on monthly basis of sales fuel by reviewing the volume reported in COGNOS Vs TURPAK, highlight the concerns and report the findings to Retail Area Manager.<br>
• Responsible to monitor all pending statements in Dynamic, coordinate with IT and Finance to achieve month end closing. <br>
• Carrying out inventory spot checks of cards, cash and high value items in stock. Handle stock takes on a periodical basis and conducting investigations as required for overage or shortage and providing explanations for the same.<br>
• Monitoring tank-dip reconciliations for the site/s on a regular Monthly basis.<br>
• Reviewing float cash by site/s volume and requirement. Any additional requirement must be agreed, set and approved by the area manager.<br>
• Review, control and approve the petty cash expenses at the site prior to am approval.<br>
• Review, control and approve the overtime of the site staff entered by the site prior to AM approval<br>
• Review and enter the In charges OT/acting allowances overtime prior to AM approval.<br>
• Develop and implement performance target projection in the next budget period<br>
• Conduct periodical IMS/HACCP internal audits to retail outlets<br>
• Propose cost saving initiatives and monitor the results in the monthly OPEX reports.<br>
• Conduct area development analysis on monthly basis and present the findings with recommendations – Area competitors mapping <br>
• Monitor and manage staff monthly incentives programs<br>
• Fully responsible for the opening of NTI (opening/closing) within the established timeframes under the direct supervisor of the Area Manager.<br>
Staff Administration <br>
• Ensure that staff attendance, annual leave, sick leave and emergency leave are monitored and managed in line with site/s requirement.<br>
• Approve/ confirm leave for all staff of the c-store, forecourt. (Shift In Charge and CSA) site in-charge approvals to be done in coordination with the area manager.<br>
• Manage staff transfers as per business requirement within the assigned field.<br>
• Ensure that all employees are issued with ID cards, valid visas and health and ATM cards in line with the country’s/company requirements<br>
• Staff documents collection and submission - passports<br>
• Manage and develop staff by coaching, counselling, guiding and conduct regular staff meeting.</p><br>
<p>Materials & Supplies</p><br>
<p>• Manage site/s rechargeable material and ensure that all supplies are issued in line with company standards.<br>
• Ensure that all store/site/s receive materials and supplies for sale and maintenance<br>
• Ensure that all materials and supplies are ordered and received in time.<br>
• Review the site purchase orders and approve the orders in the system.</p><br>
<p> Maintenance of assets</p><br>
<p>• Ensure that all maintenance calls are made and all equipment is in proper working condition.<br>
• All maintenance calls are followed up and jobs completed and signed off.<br>
• Coordinate directly with Retail Maintenance on solving any pending issues within the assigned area.</p><br> <br><br>Additional Principal Accountabilities <br><br>Experience <br><p>Bachelor’s degree holder (Business administration, Marketing or Finance) with minimum of 6-7 years working experience in similar field<br>
• Excellent written and verbal communication<br>
• Proven management and interpersonal ability (hands on retail experience managing a retail outlet and staff)<br>
• Ability to motivate individuals by participating with them in their daily routine.<br>
• Demonstrate the ability to lead by example in managing a station and handling staff etc.<br>
• High level of personal presentation<br>
• Strong customer service focus<br>
• Strong analytical and numerical skills with profit and loss reporting experience.<br>
• A good understanding of budgets and sales targets<br>
• Superior pc skills and site system knowledge.<br>
• Excellent organizational and time management ability.</p><br>
<br><br><br>
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???? We’re Hiring: Operations Supervisor / Supply Chain Lead / Storekeeper???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an operations and supply-chain focused organization committed to maintaining efficient inventory, warehouse, procurement, and distribution processes. Our teams support reliable product movement, accurate stock management, and smooth day-to-day operations through disciplined planning and strong coordination. We value operational efficiency, accuracy, accountability, safety, and teamwork. We are looking for a hands-on operations professional who can supervise store activities while coordinating supply-chain requirements across multiple stakeholders. The Role We are seeking an experienced Operations Supervisor / Supply Chain Lead / Storekeeper to coordinate daily operational activities, supervise inventory and warehouse processes, monitor stock movement, and support supply-chain execution. The ideal candidate is organized, practical, detail-oriented, and capable of balancing hands-on storekeeping responsibilities with operational coordination and team supervision. Key Responsibilities Supervise daily warehouse, store, inventory, receiving, dispatch, and general operational activities. Coordinate the receipt, inspection, storage, picking, packing, and dispatch of goods and materials. Maintain accurate inventory records and ensure physical stock aligns with system records. Monitor stock levels, reorder requirements, slow-moving items, damaged goods, and inventory discrepancies. Conduct regular stock counts, cycle counts, and periodic physical inventory checks. Investigate inventory variances and coordinate corrective actions with relevant departments. Maintain proper storage locations, labeling, product identification, and warehouse organization. Ensure goods are stored safely and appropriately according to product requirements and company procedures. Coordinate incoming deliveries with suppliers, procurement teams, logistics providers, and internal departments. Prepare and verify goods-received notes, delivery documents, stock transfers, dispatch records, and related documentation. Coordinate picking and dispatch activities to ensure orders are completed accurately and on schedule. Monitor shipment status and communicate delays, shortages, damages, or delivery issues promptly. Supervise storekeepers, warehouse assistants, drivers, or operational support staff where applicable. Allocate daily tasks, monitor productivity, and ensure operational procedures are followed. Support procurement by monitoring consumption patterns, stock requirements, supplier lead times, and replenishment needs. Coordinate with purchasing teams to avoid stockouts, overstocking, and unnecessary inventory costs. Maintain accurate records in ERP, WMS, inventory, procurement, or warehouse-management systems. Prepare inventory, warehouse, receiving, dispatch, and operational performance reports. Monitor key operational KPIs including stock accuracy, order fulfillment, delivery performance, inventory turnover, and productivity. Assist with warehouse layout improvements, process optimization, cost reduction, and workflow efficiency. Ensure compliance with company policies, warehouse procedures, health and safety requirements, and inventory controls. Maintain appropriate security and control over company inventory, equipment, tools, and materials. Coordinate with finance teams regarding inventory valuation, discrepancies, documentation, and reconciliation where required. Support audits, inspections, supplier reviews, and inventory investigations. Identify operational risks and recommend practical improvements to management. Requirements Bachelor’s degree or equivalent qualification in Supply Chain Management, Logistics, Operations, Business Administration, or a related field is preferred.3+ years of professional experience in warehouse operations, storekeeping, inventory control, logistics, supply chain, or operations supervision is preferred. Strong understanding of inventory management, warehouse processes, receiving, dispatch, stock control, and supply-chain coordination. Excellent spoken and written English communication skills. Strong organizational, problem-solving, leadership, and time-management abilities. Experience supervising warehouse, store, logistics, or operations personnel. Strong attention to detail and commitment to inventory accuracy. Proficiency in Microsoft Excel and experience with ERP, WMS, inventory, or supply-chain management systems. Ability to analyze stock data, identify discrepancies, and implement corrective actions. Strong understanding of purchasing, replenishment, supplier coordination, lead times, and stock availability. Ability to work under pressure and manage multiple operational priorities. Strong documentation and reporting skills. Knowledge of warehouse safety, material handling, storage procedures, and basic operational controls. UAE logistics, retail, distribution, manufacturing, hospitality, construction, or trading experience is advantageous. Experience with SAP, Oracle, Microsoft Dynamics, Odoo, or similar ERP systems is advantageous. Arabic or additional language skills are advantageous. APICS/ASCM, CIPS, logistics, warehouse, or supply-chain certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly operations, inventory, and supply-chain coordination arrangement where applicable. Competitive compensation aligned with experience and responsibilities. Opportunity to develop expertise across warehouse operations, inventory control, procurement, logistics, and supply-chain management. Exposure to ERP/WMS platforms, operational analytics, stock optimization, supplier coordination, and process improvement. Professional development opportunities and continuous learning in modern supply-chain and operations practices. A structured, performance-focused environment where accuracy, accountability, efficiency, safety, teamwork, and operational excellence are highly valued.
Company Description<br><br>Sofitel Dubai Downtown<br><br>French luxury and local cuisine in the world's most exciting city<br><br>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.<br><br>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Front Office Supervisor<br><br>To lead and supervise the entire front office team of Heartists towards the attainment of the highest standards of service excellence in accordance with the company guidelines. Supervise the Front Office operations, including the Reception, CID, and Guest Relations, ensuring that the hotel standards and procedures are fully known and followed. Ensure appropriate stock levels for the smooth run of the Front Office operations and to prepare requisitions accordingly. Daily implement and control the checklists Ensure a proper handover between the shifts. Upsell rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To ensure that all guests receive a warm welcome and that they enjoy their stay, being offered the finest personal service Offer assistance at any time in the operations and to monitor, highlight, and suggest improvements on any dysfunction Maintain an atmosphere of high morale and a happy working relationship among the team. Takes responsibility for anticipating and meeting customer needs<br><br>Qualifications<br><br>Diploma or degree in hospitality With at least 2 years relevant and similar work experience in a hotel Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus
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Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Supervisor Commercial, you will play a vital role in driving instashop’s growth by building and managing a network of affiliate partners and expanding our reach into new regions. You will be responsible for strategic market analysis, acquiring new partners, and managing relationships to ensure instashop remains competitive and meets the evolving needs of our customers and partners.</p><br><ul><li>Supporting Commercial Managers in expanding and managing a network of partner shops and key accounts across regions</li><li>Developing and maintaining a comprehensive list of target shops and key contacts to maximize business outreach and new partnerships</li><li> Identifying and negotiating profitable contracts with new affiliate shops, overseeing the onboarding process and ensuring smooth collaboration with cross-functional teams</li><li>Identifying gaps in instashop’s marketplace and creating actionable plans with clear timelines to ensure a competitive, diverse offering of brands</li><li>Driving initiatives to strengthen relationships with shop management and ensure long-term, productive partnerships</li><li>Monitoring operational metrics, provide actionable insights, and collaborate with cross-functional teams to optimize performance</li><li>Taking ownership of the end-to-end account management process, including reporting and clear communication with line managers</li><li>Identifying opportunities for growth in both top-line and non-commission revenue streams</li><li>Analyzing market trends and competitor activities to stay informed and adjust strategies accordingly</li><li>Driving the implementation of promotional campaigns and initiatives across your shop portfolio</li><li>Utilizing instashop’s services, providing constructive feedback to improve the overall customer experience and service offerings</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business, Marketing, or any other related field</li><li>Minimum 3 years of experience in business development, sales, or a similar role</li><li>Strong commercial awareness with excellent analytical skills</li><li>Proficiency in MS Office, CRM tools, and sales pipeline management</li><li>Fluent written and verbal communication skills</li></ul><br><br> </div>
Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.<br>We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.<br>The world is re-thinking its energy supply and energy security needs, planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.<br>This is an exciting time to join us on this journey.<br>Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?<br>Job Title: Senior Supervisor - Commissioning (Process)<br>Scope of Responsibilities<br>Ensures that all commissioning activities are completed in a safe, efficient and cost effective manner. Provides day to day support to Commissioning Engineer/Commissioning Coordinator. Setting up technical teams and monitoring progress to schedule. Confirms/arranges suitable PPE is available to all personnel under him. Arranges PTW, Tool Box talks are completed in line with HSE requirements prior work start. Be continually present on the field to guarantee the quality and progress of the work. Ability to lead a team of technicians/operators/ sub-contractor and safely execute the work. Analyse team performance against schedule and report/advise any changes required to maintain progress to line management. Monitor availability of personnel to complete planned workloads. Liaise with other disciplines to ensure work fronts are available as required. Ensure transport is available for site teams. Look at initiatives to improve the work within pre-commissioning and commissioning. Prepare all testing dossiers along with proper document to safely execute the work (Drawings, procedures, etc…) Keep technically updated through the study of related technical literature including procedures and guidelines. Ensure correct tool packages are available along with detailed comprehensive commissioning procedures for individual jobs. Review spares, spare usage against plan. Investigate causes of defective operation of systems and equipment including interfaces to other systems and suggest modifications to equipment or operational conditions. Ensure that commissioning procedures are adhered to and complete all necessary documentation to facilitate work and up-date records. Ensure full compliance to company Fire & safety & Environment procedures/standards in all executed work-tasks and actively contributes to sections HSE. Identify potential HSSE risks (related to commissioning) and take appropriate steps to mitigate it. Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place, SIMOPS carefully assessed and controlled. Give inputs to concern so as to ensure minimum standby time for vendor representative and avoid their revisits.<br>Accurate interpretation and understanding of P&IDs, process flow diagrams, circuit diagrams and control narratives; no rework or time lost due to incorrect interpretation. Review spares part usage against plan Perform any other related duties and responsibilities as and when directed by Supervisor.<br>Process:<br>Ability to assist in performing various activities related to pre-commissioning, commissioning and start-up of process systems such as chemical cleaning, leak testing, catalyst loading, steam blowing, package unit start-up and operation, inerting, plant start-up operation & stabilization. Ability to inspect all systems for operational readiness. Ensure LOTO is implemented for both Electrical and Mechanical components as required for the safe Commissioning and Start-Up of systems/plants Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place. SIMOPS are carefully assessed and controlled. Able to assist in preparation of plans and specific method statements including P&ID mark ups for activities related to pre-commissioning, commissioning and start-up of process systems. Ability to startup and operate plants and guide operators during work execution. Ability to ensure stable plant/unit operations and monitor flow, level, temperature, pressure, etc. to ensure that plant/unit operates normally without trips/shutdown. Ability to assist in DCS operations such as alarm trips, logic, interlocks, permissive, overrides etc. Take part of plant start-up and operations.
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<p><b>Date Posted:</b></p><br>2026-07-21<p><b>Country: </b></p><br>United Arab Emirates<p><b>Location: </b></p><br>Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab EmiratesJob Description<br><br><p><b>Job Description</b></p><br><p>The role holder is responsible for managing the service field operations within the assigned geographical area including call backs, preventive/reactive maintenance, repair and modernization. The role holder acts as the second level of technical support and conducts safety audits to ensure all service/maintenance operations are conducted within Otis defined procedures. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li><p>Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. </p><br></li><li><p>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><br></li><li><p>Manages the day to day operation of the team employees to ensure zero accidents, low call back rate, reduction in labor/spare parts consumption, zero cancellation.</p><br></li><li><p>Cascades the organizational plan into individual accountabilities by distributing tasks in a balanced manner amongst all team members.</p><br></li><li><p>Conducts safety audit at client sites to ensure all service/maintenance operations are conducted within the OTIS safe working procedures and WWJSSS requirement etc. to minimize any safety concerns.</p><br></li><li><p>Evaluate performance metrics (call back/unit/year, no of hours/unit/unit, material cost/unit/year etc.) of the team to devise corrective actions aimed at improving team’s performance.</p><br></li><li><p>Maintains close relationship with the employees as well as customers to maximize the customer satisfaction.</p><br></li><li><p>Acts as the second level support on technical issues.</p><br></li><li><p>Tracks the team’s utilization against plan to ensure productivity in operations.</p><br></li><li><p>Supports other junior colleagues with service/maintenance operations at the client sites, acting as a coach to help develop their skills further.</p><br></li><li><p>Conducts formal and informal trainings on technical tasks for team members to help develop their skills and enhance operational effectiveness.</p><br></li><li><p>Notifies Finance Department of the work stages at the client site to enable the company to collect its dues without delay according to contracts or proposal and payment conditions.</p><br></li><li><p>Prepares manufacturing orders, material requisitions, and material correctional documents (AMT).</p><br></li><li><p>Prepares and maintains records for dispatching of equipment and for transitional construction works.</p><br></li><li><p>Organizes and supervises the activities of team members in a manner that supports self-management and continuous improvement.</p><br></li><li><p>Provides coaching, formal and informal feedback to team members in order to support their continuous development.</p><br></li></ul>Minimum Qualifications:<ul><li><p>Bachelor’s degree in business/engineering or equivalent</p><br></li><li><p>Minimum 7 years as Service Supervisor</p><br></li><li><p>Experience handling key clients is preferred</p><br></li></ul><br><br><br><br><br><br><br><br><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
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<span>We are looking for an experienced Senior Solution Architect with strong expertise in Solution Architecture and Security Architecture to support Digital Products and Wealth Management initiatives within a leading banking environment.<br> The ideal candidate will possess deep technical expertise across modern enterprise architectures, banking and wealth management domains, cyber security controls, and cloud-native technologies.<br> The role requires a highly solution-oriented individual with strong leadership capabilities and experience designing resilient, secure, scalable, and high-performing enterprise applications.<br> The successful candidate will work closely with business and technology stakeholders to deliver end-to-end architectural solutions aligned with business objectives, regulatory requirements, and industry best practices.<br> Key Responsibilities Design and architect end-to-end enterprise solutions across Digital Products and Wealth Management platforms.<br> Define and maintain architecture standards, principles, reference architectures, and reusable solution blueprints.<br> Deliver secure, scalable, resilient, and cloud-native architecture designs aligned with business and technology strategies.<br> Collaborate with cross-functional teams including delivery, engineering, infrastructure, security, and business stakeholders.<br> Participate in architecture governance, peer reviews, and technical design workshops.<br> Drive architectural decisions across applications, APIs, event-driven systems, and microservices ecosystems.<br> Ensure all architecture designs incorporate performance, reliability, customer experience, resiliency, and security considerations.<br> Mentor and coach junior architects and engineering teams where required.<br> Contribute to architecture capability building initiatives, technical workshops, and best practice frameworks.<br> Continuously evaluate emerging technologies and architecture patterns to improve enterprise delivery capabilities.<br> Domain Experience (Mandatory) Strong experience in one or more of the following domains: Banking Wealth Management Asset Management Lending Financial Services Preferred: Corporate Banking domain experience.<br> Candidates should demonstrate the ability to quickly learn and adapt to new banking domains and business capabilities.<br> Technical Skills & ExperienceArchitecture & Solution Design 8+ years of experience designing enterprise-scale solutions and architectures.<br> Strong experience building High-Level Designs (HLDs) and end-to-end solution architectures.<br> Expertise designing: Backend applications Frontend applications Mobile applications APIs Microservices architectures Event-driven architectures Message brokers Container-based applications Cloud-native applications Experience designing highly available, resilient, and scalable enterprise systems.<br> Microservices & Cloud Technologies Strong experience with: API-based ecosystems Microservices architecture Event streams and messaging systems Container-based infrastructure Cloud-native architectures Modern architectural design patterns and principles Ability to evaluate architectural trade-offs and justify design decisions based on business and technical requirements.<br> Security Architecture (Mandatory) Strong understanding of: Security Architecture principles Data Classification frameworks Regulatory compliance requirements Threat Modelling methodologies Security requirements engineering Experience implementing cyber and information security controls including: Authentication Authorization Encryption standards and key management Data security controls Security event logging Monitoring and alerting mechanisms Regulatory & Compliance Knowledge Exposure to: PCI-DSS UAE Central Bank regulations GDPR Banking regulatory and compliance requirements Cyber Security Working knowledge of: Cyber security controls Secure application design principles Defensive security practices Security architecture frameworks System attack and defence methodologies Artificial Intelligence (Preferred) Exposure to modern AI technologies including: Machine Learning Generative AI Large Language Models (LLMs) Retrieval-Augmented Generation (RAG) Embedding Models Vector Databases Model Context Protocol (MCP) AI Agents Agentic AI GitHub Copilot Claude Code AI-assisted software engineering tools Agile Delivery Experience Strong experience working in Agile environments including: Agile Tribes and Squads model Sprint Planning Quarterly Planning Sprint Refinement Sprint Retrospectives Agile ceremonies and delivery frameworks Experience delivering: Features Epics User Stories Acceptance Criteria Required Competencies Strong analytical and critical thinking capabilities.<br> Excellent stakeholder and expectation management skills.<br> Strong communication and presentation skills.<br> Ability to make autonomous technical decisions.<br> Strong mentoring and leadership capabilities.<br> Delivery-focused mindset with attention to quality, performance, resiliency, and security.<br> Strong learning agility and passion for emerging technologies.<br> Ability to work effectively in fast-paced Agile delivery environments.<br> Nice to Have Corporate Banking experience.<br> Experience delivering architecture education workshops.<br> Experience conducting architecture peer review sessions.<br> Exposure to modern AI-enabled software engineering practices.<br> Experience defining reusable enterprise architecture blueprints and reference architectures.<br> What We're Looking For The ideal candidate will have a strong combination of Solution Architecture, Security Architecture, Banking domain expertise, and modern cloud-native engineering experience.<br> You will be passionate about building secure and resilient enterprise platforms while driving architectural excellence across digital banking and wealth management initiatives.<br></span> </div>
Job Description:The Cloud Security Engineer is responsible for securing Avrioc's cloud-native infrastructure,applications, and workloads hosted in AWS and Azure. The role designs and enforces proactivesecurity controls across the full cloud stack, monitors and responds to threats, integratessecurity into CI/CD pipelines, and manages firewall and perimeter defenses using AWS and Azure native and third-party tooling, strengthening the organization's cloud security posture inline with industry best practice and enterprise governance standards<br>Key Responsibilities & Accountabilities:Design, implement, and manage secure cloud architectures across AWS and Azureenvironments, adhering to industry best practices, security frameworks, and enterprisegovernance standards.• Manage AWS Control Tower and Landing Zone Accelerator environments, including accountgovernance, Service Control Policies (SCPs), Guardrails, AWS Config Rules, and AWSOrganizations security controls.• Design and implement Azure Landing Zones, Management Groups, Azure Policy, Azure Blueprints, and enterprise governance frameworks.• Implement, configure, and manage cloud-native security services, including:◦ AWS: Guard Duty, Security Hub, Inspector, Macie, IAM Access Analyzer, AWS Config,Cloud Trail, AWS WAF, Shield, Firewall Manager, KMS, and Secrets Manager.◦ Azure: Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, Azure DDoSProtection, Azure Key Vault, Azure Policy, Microsoft Entra ID (Azure AD), and Microsoft Defender for Identity.• Define and manage operational processes for cloud security monitoring, alert triage,incident response, ticketing, and remediation through SIEM/SOAR platforms such as Microsoft Sentinel, Elastic SIEM, and Microsoft Defender XDR, and ITSM platformsincluding Jira and Service Now.• Provision and manage cloud infrastructure hands-on using Infrastructure as Code (IaC) with Terraform, AWS Cloud Formation, Azure ARM Templates, or Bicep.• Implement IaC security controls by integrating automated security scanning, policyvalidation, compliance checks, and infrastructure misconfiguration detection into CI/CDpipelines using industry-standard tools and best practices.• Conduct cloud security incident investigations, forensic analysis, and Root Cause Analysis(RCA), working closely with engineering teams to implement permanent corrective actions.• Perform vulnerability management across cloud infrastructure, virtual machines,containers, Kubernetes clusters, serverless workloads, storage services, databases, andcloud-native applications.• Implement cloud identity and access security using AWS IAM, IAM Identity Center,Microsoft Entra ID, Privileged Identity Management (PIM), Role-Based Access Control(RBAC), Conditional Access, Multi-Factor Authentication (MFA), and Zero Trust securityprinciples.• Design and secure cloud networking components including VPC/VNet, Security Groups,NSGs, NACLs, Transit Gateway, Azure Virtual WAN, Private Link, VPN, Direct Connect,Express Route, Application Load Balancers, and Network Load Balancers.• Develop and maintain cloud security dashboards, KPIs/KRIs, operational runbooks,architecture diagrams, compliance reports, and standard operating procedures.<br>Certifications (preferred)• AWS Certified Security — Specialty• Microsoft Certified: Azure Security Engineer Associate (AZ-500)• Certified Cloud Security Professional (CCSP)• GIAC Cloud Security Automation (GCSA)• Certified Kubernetes Security Specialist (CKS) or Certified Kubernetes Administrator (CKA)• CISSP or other relevant cloud security certifications
Additional Information<br><br>Job Number 26096039<br><br>Job Category Human Resources<br><br>Location Al Thowima Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>يعد العالم مكانًا كبيرًا، وتوفر شقق ماريوت التنفيذية سكنًا مؤقتًا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيدًا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>This role is crucial for ensuring seamless document management throughout the construction project, supporting the project team, and maintaining compliance with all relevant standards</p><br><p>The Document Control Supervisor is responsible for overseeing the document control process for construction projects, ensuring that all project-related documentation is accurately managed, stored, and distributed. This role involves developing and implementing document control systems, ensuring compliance with regulatory and company standards, and managing a team of document controllers.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Document Management:</strong> Develop and maintain document control systems to manage project documentation, including drawings, plans, contracts, and reports.</li><li><strong>Compliance:</strong> Ensure all documentation complies with regulatory requirements and company standards.</li><li><strong>Team Management:</strong> Supervise and provide guidance to a team of document controllers.</li><li><strong>Quality Control:</strong> Ensure the accuracy and quality of documentation, including proper filing and storage.</li><li><strong>Distribution:</strong> Manage the distribution of documents to project team members and external stakeholders.</li><li><strong>Audit Support:</strong> Assist in audits by providing necessary documentation and reports.</li><li><strong>Reporting:</strong> Generate regular reports on document control activities and project documentation status.</li><li><strong>Training:</strong> Train project team members on document control procedures and systems.</li><li><strong>Improvement:</strong> Continuously improve document control processes and systems.</li></ul><p><strong>Skills and Qualifications:</strong></p><br><ul><li><strong>Technical Skills:</strong> Proficiency in document management software and construction management applications.</li><li><strong>Organizational Skills:</strong> Strong organizational and multitasking abilities.</li><li><strong>Communication Skills:</strong> Excellent verbal and written communication skills.</li><li><strong>Attention to Detail:</strong> High level of accuracy and attention to detail.</li><li><strong>Leadership:</strong> Proven leadership and team management skills.</li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li><strong>Education:</strong> Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field.</li><li><p><strong>Experience:</strong> Minimum of 10 years of experience in document control within the construction industry.</p><br></li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
Job Description<br><br>Wood is currently recruiting for an experienced PMC E&I Supervisor for our client ADNOC onshore in Abu Dhabi as part of our Construction Engineering team within our Oil, Gas & New Energies business.<br><br>Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates.<br><br>Remarkable people, trusted by clients to design and advance the world. <br><br>Our Clients and Projects <br><br>Designing the future. Transforming the world<br><br>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.<br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive renumeration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field<br><br>Responsibilities<br><br>Study and prepare site development plans, including earthwork calculations. Prepare Bills of Quantities (BoQs) for earthworks (excavation and backfill) under the direction of the Lead Electrical/Instrument Engineer Design underground utility networks (storm water, sanitary water, oily water, etc.). Ensure all assigned activities are completed within stipulated man-hour budgets and time schedules. Assist in preparing project-related standards and job notes for assigned projects. Perform engineering design calculations and prepare design sketches as required. Review, comment on, and approve drawings related to E&I scope. Review and comment on supplier drawings and other discipline drawings. Attend progress meetings and assist in preparing project progress reports. Advise supervising engineer on schedule slippages, causes, corrective actions, and unresolved technical issues. Assist in preparing contract requisitions and schedules of quantities for underground utilities work. Liaise with construction personnel and address site queries during construction. Perform duties as reasonably assigned by the Lead or Supervising Electrical/Instrument Engineer Execute all assigned work to agreed safety, health, and environmental standards, demonstrating commitment to high HSE performance. Participate in and provide advice on design activities and initiatives, including training/inductions and documentation review. Verify that all designs meet required standards, project objectives, and agreed schedules.<br><br>Qualifications<br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Expected<br><br>Diploma in Engineering (i.e Mechanical, Electrical, Civil, Environmental, Chemical, IT, Computer, Software, Electronic, etc.) or equivalent from an accedited institue Minimum of Ten (10+) years experience in the Oil & Gas or Petrochemical industry including minimum five (5) years (preferred) in GCC region. Specific experience or qualification or training or technical certificate shall be provided, if required and as applicable.<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Job Description<br><br>The Role<br><br>This is an exciting opportunity for an experienced Construction Manager with a proven track record in overseeing and coordinating all on-site activities, ensuring projects are completed on time, within budget, and according to quality and safety standards for a high-profile client.<br><br>Our Clients and Projects <br><br>Designing the future. Transforming the world<br><br>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.<br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field<br><br>The Key Objectives For This Role Are<br><br>Assures the quality and integrity of each project, bringing projects in on schedule and within budget Using in-house construction management procedures and experience, provide continuity and consistency of construction management with quality assurance and reliable control Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules. Generally responsible for projects or subset of project with value above USD 500 million<br><br>Responsibilities<br><br>Key Accountabilities and Responsibilities: <br><br>Responsible for construction and contractor related deliverables Supervises all areas on small projects and / or a subset / discipline on larger projects Responsible for management and execution of multiple field disciplines or a subset of assigned construction project(s) in accordance with the requirements of the contract between the company and the client, and in accordance with the company’s operating policies and principles Responsible for execution of the work in accordance with the quality standards and requirements specified for the project Manages and controls project cost and schedule of assigned disciplines / subset of on site construction Management of installation, commissioning and completion activities of materials and equipment Coordinates field personnel work schedules to maximize utilization and ensure work is delivered on schedule Ability to monitor work progress and report against the plan Ensure safety, quality and environmental responsibilities and accountabilities have been defined and communicated to workers engaged within their area(s) of control Ensure all workers within their area(s) of control receive appropriate training to perform their work in a safe, legal and competent manner including any Health and Safety and site-specific inductions Initiate safety, quality and environmental processes within their area(s) of control, including toolbox meetings, inspections, and the identification, assessment and control of risks in accordance with Wood and client requirements Manages and controls project cost and schedule of assigned discipline / subset of on site construction. Utilize Commercial processes to capture variations effectively Coordinate supply and delivery of equipment, subcontractors, consumables, accommodation and other project-specific requirements, in accordance with client/contract document specifications and in accordance with Wood Policies & Procedures Understand and manage the industrial relations environment impacting the site and report any issues as required Works with engineering in the design phases to influence the design for optimum constructability <br><br>Qualifications<br><br>Skills And Qualifications <br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Expected<br><br>Degree with a minimum of 20 years Oil and Gas industry experience, including at least 5 years on major capital projects, (> 500 M USD) with Construction Management and Site Management focus Experience within an Oil and Gas operating company is also highly desired and may be considered in lieu of capital project experience Must have excellent communications skills, both written and verbal, with a strong command of the English language. Must be willing to travel extensively for multi-week periods and have the flexibility to adjust work location to support project needs Must be qualified to obtain a CICPA and a UAE work visa<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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<p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>Job Description:</p><br><br><br><br><br><br><br><br><p><b><span>It's</span><span>fun to work in a company where people</span><span>truly BELIEVE</span><span>in what</span><span>they're</span><span>doing!</span></b></p><br><br><p><span><span>Ingram Micro is a leading technology company for the global information technology ecosystem.</span></span></p><br><br><p><span><span>With the ability to reach</span><span>nearly 90%</span><span>of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. </span></span></p><br><br><p><span><span>Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro</span><span>Xvantage</span><span>™ set us apart</span></span></p><br><br><p><span><span> Collaboration is at the heart of innovation. Our team drives Ingram Micro’s innovative campaigns, highlighting our</span><span>cutting-edge</span><span>solutions and enabling us to</span><span>maintain</span><span>leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.</span></span></p><br><br><p><span><span> At Ingram Micro, we are shaping the future with</span><span>cutting-edge</span><span>technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.</span></span></p><br><br><p><span><span> As a Technical Presales Consultant,</span><span>you’ll</span><span>play a critical role in enhancing the sales of assigned products by offering presales support to customers. Your key responsibilities will include:</span></span></p><br><br><ul><li><p><span><span>Converting customer/reseller inquiries into the right technical solutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Meeting with end-users to better understand their requirements.</span></span></p><br></li></ul><br><ul><li><p><span><span>Generating Bills of Materials and designing solution blocks in collaboration with hardware/software vendors.</span></span></p><br></li></ul><br><ul><li><p><span><span>Conducting demos and proof of concept presentations to customers.</span></span></p><br></li></ul><br><ul><li><p><span><span>Arranging and conducting technical training for partners and customers.</span></span></p><br></li></ul><br><p><b><span>What You Bring to the Role:</span></b><span><span>We’re</span><span>looking for someone with:</span></span></p><br><br><ul><li><p><span><span>3-5 years of presales experience.</span></span></p><br></li></ul><br><ul><li><p>You have Gulf and Cyber Security experience.</p><br></li></ul><br><ul><li><p><span><span>Enthusiasm and a results-driven mindset with a strong will to succeed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent communication skills and the ability to work proactively.</span></span></p><br></li></ul><br><p><span><span>Joining Ingram Micro means becoming</span><span>part of a</span><span>global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Together, we build careers. Investing in your future. Partners in putting you first. Committed to your success.</span></span></p><br><br><p> #LI-NS1 </p><br><br> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job Summary: <br>
<p>One of our clients in Abu Dhabi is looking for Sales Manager (ICT Solutions for Government/Defense & Security).</p><br><br> Key Responsibilities: <br>
<ul>
<li>Key Responsibilities<br>Business development and account management<br>• Develop and execute the sales strategy and business development plan for government, defense and security accounts.<br>• Identify, qualify and pursue new opportunities across federal entities, MOD and strategic accounts.<br>• Build and maintain senior-level relationships with government and defense customers, end users, procurement authorities and project stakeholders.<br>• Act as the primary commercial point of contact for assigned accounts and managing key account plans.<br>Opportunity and bid management<br>• Own the full sales cycle: lead generation, qualification, solution scoping, proposal and RFQ/tender response, negotiation, award, contract execution and post-delivery follow-up.<br>• Prepare and submit commercial proposals, quotations, tender submissions and technical/commercial responses in coordination with presales, project management and procurement teams.<br>• Negotiate commercial terms and contract conditions while protecting company margin, cash flow and risk position.<br>• Maintain an accurate pipeline and forecast in the company CRM and report on pipeline health, win/loss and forecast accuracy.<br>OEM, distributor and partner engagement<br>• Engage OEMs and authorized distributors to secure deal registration, special pricing, technical support and delivery commitments for opportunities.<br>• Coordinate implementation partners and subcontractors on primed projects, ensuring scope, pricing, timelines and commercial terms are aligned before submission.<br>• Maintain awareness of relevant OEM partner programmes and ensure opportunities are structured to preserve authorizations, incentives and support entitlements.<br>Market and compliance<br>• Conduct market intelligence and competitor analysis to identify opportunities, pricing trends and risks.<br>• Represent the company at industry exhibitions, conferences, customer meetings and OEM events.<br>• Ensure all sales activity complies with UAE law, government and MOD procurement requirements, export-control and end-user obligations, OEM authorization terms, company policies and contractual commitments.</li>
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<br> Requirements: <br>
<ul>
<li>Requirements</li>
<li>Experience</li>
<li>• Overall 8–10 years of B2B/B2G sales experience in IT and communications technology, with at least 5-7 years selling to UAE government, defense or security customers.</li>
<li>• Experience managing strategic/key accounts in the UAE, ideally within Abu Dhabi federal and MOD entities.</li>
<li>• Working knowledge of UAE government and MOD procurement processes, tender mechanics and contract structures.</li>
<li>• Experience working through OEM and distributor channels, including deal registration, partner pricing and programme requirements.</li>
<li>• Familiarity with enterprise networking, security, data centre, unified communications or related ICT solution areas.</li>
</ul>
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<p><b>Make an impact with NTT DATA</b><br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.</p><br><br><br><br><b>Your day at NTT DATA</b><br>The Network & Security Implementation Engineer is responsible for designing, implementing, and supporting enterprise network and cybersecurity solutions across customer environments. This role works closely with project, engineering, and operations teams to deliver secure, resilient, and high-performing infrastructure solutions while ensuring successful deployment, documentation, and operational handover.<br>The Network & Security Implementation Engineer applies deep technical expertise across networking, security, and infrastructure technologies to support business-critical environments and contribute to successful customer outcomes.<br><br><b>Key responsibilities:</b><ul><li>Design, implement, and support enterprise network and security solutions across customer environments.</li><li>Deploy, configure, and maintain firewall, IPS, web security, email security, NAC, endpoint security, and SD-WAN technologies.</li><li>Implement and support routing, switching, wireless, and network infrastructure solutions.</li><li>Perform installation, testing, troubleshooting, optimization, and operational support activities across network and security platforms.</li><li>Develop and maintain High-Level Design (HLD), Low-Level Design (LLD), implementation, and as-built documentation.</li><li>Participate in project planning, solution design, technical workshops, and Bill of Quantity (BOQ) preparation activities.</li><li>Ensure successful project delivery through deployment, implementation, testing, validation, and operational handover.</li><li>Support centralized management, monitoring, reporting, and automation platforms for network and security environments.</li><li>Collaborate with implementation, operations, support, and customer teams to ensure service quality and operational stability.</li><li>Provide technical troubleshooting and root-cause analysis for network and security incidents.</li><li>Support continuous improvement initiatives to enhance infrastructure security, performance, and availability.</li><li>Adhere to organizational standards, best practices, and IT Service Management (ITSM) processes.</li></ul><br><br><br><b>To thrive in this role, you need to have:</b><ul><li>Strong understanding of enterprise networking and cybersecurity principles.</li><li>Good knowledge of firewall technologies, intrusion prevention systems, web and email security solutions.</li><li>Solid understanding of routing, switching, wireless networking, SD-WAN, and network security architectures.</li><li>Strong troubleshooting and problem-solving capabilities.</li><li>Ability to interpret technical requirements and translate them into practical solutions.</li><li>Good understanding of network security best practices and operational controls.</li><li>Strong documentation skills with experience producing HLD, LLD, and As-Built documentation.</li><li>Effective communication and stakeholder engagement skills.</li><li>Strong time management and task prioritization abilities.</li><li>Ability to work independently and collaboratively within project and operational teams.</li><li>Customer-focused approach with a commitment to service excellence.</li><li>Ability to support secure, stable, and resilient infrastructure operations.</li></ul><br><br><br><b>Academic qualifications and certifications:</b><ul><li>Bachelor's degree or equivalent qualification in Information Technology, Computer Science, Engineering, or a related field.</li><li>Relevant vendor certifications in Cisco, Fortinet, Palo Alto, or equivalent technologies are required.</li><li>Additional industry certifications related to networking, cybersecurity, or infrastructure technologies are advantageous.</li></ul><br><br><br><b>Required experience:</b><ul><li>Demonstrable experience in enterprise networking, network security, and infrastructure implementation roles.</li><li>Hands-on experience with firewall administration and security policy management across Cisco FTD/FMC, Palo Alto, and FortiGate platforms.</li><li>Experience with intrusion prevention, web security, email security, network access control, and endpoint security technologies.</li><li>Experience implementing and supporting routing, switching, wireless, and SD-WAN environments.</li><li>Experience with centralized management and monitoring tools such as Cisco Catalyst Center, FortiManager, and FortiAnalyzer.</li><li>Experience with network and security implementation projects from design through operational handover.</li><li>Experience in solution design, project delivery, testing, deployment, and technical documentation.</li><li>Understanding of IT Service Management (ITSM) processes and operational support frameworks.</li><li>Experience working with cross-functional teams in project delivery and operational environments.</li><li>Experience supporting business-critical network and security infrastructure.</li></ul><br><br><br><p><b><span>Workplace type</span>: </b></p><br><br>On-site Working<br><p><b>About NTT DATA</b><br>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune </p><br><br><p>Global 100. We are committed to accelerating client success and positively impacting society through </p><br><br><p>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with </p><br><br><p>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and </p><br><br><p>application services. Our consulting and industry solutions help organizations and society move </p><br><br><p>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more </p><br><br><p>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as </p><br><br><p>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each </p><br><br><p>year in R&D.</p><br><br><p><b>Equal Opportunity Employer</b><br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</p><br><br><p><b>Third parties fraudulently posing as NTT DATA recruiters</b> </p><br><br><p>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <b>@nttdata.com</b> email address. If you suspect any fraudulent activity, please <i>contact us</i>.</p><br><br><br> </div>
Role Description A Supervisor is responsible for overseeing day-to-day operational activities, supervising employees, coordinating work assignments, monitoring performance, maintaining quality and safety standards, and ensuring tasks are completed efficiently and according to company policies and procedures. The role acts as a key link between management and frontline employees, providing guidance, resolving operational issues, monitoring productivity, and supporting the achievement of departmental and organizational objectives. Key Responsibilities Supervise and coordinate daily activities of assigned employees, teams, or operational areas. Allocate work assignments, tasks, shifts, schedules, and responsibilities according to operational requirements. Monitor employee attendance, punctuality, productivity, performance, and adherence to assigned schedules. Provide day-to-day guidance, coaching, instructions, and support to team members. Ensure employees understand and follow company policies, procedures, work instructions, and operational standards. Monitor the quality, accuracy, efficiency, and timely completion of assigned work. Conduct routine inspections and operational checks to identify issues, defects, delays, safety concerns, or process gaps. Address employee questions, operational problems, customer concerns, and workplace issues promptly and professionally. Escalate significant operational, safety, quality, staffing, or customer-service issues to management when required. Coordinate with other departments to ensure smooth workflow, communication, resource availability, and operational continuity. Monitor staffing levels and identify manpower requirements, scheduling gaps, overtime needs, and resource constraints. Assist with recruitment, onboarding, training, orientation, and integration of new employees where required. Provide on-the-job training, coaching, mentoring, and performance feedback to employees. Monitor employee compliance with health and safety requirements, workplace rules, and company standards. Promote a safe, professional, respectful, and productive working environment. Maintain accurate records of attendance, work assignments, productivity, incidents, inspections, performance, and operational activities. Prepare daily, weekly, and monthly operational reports, team updates, performance summaries, and management reports. Monitor departmental KPIs, productivity targets, service levels, quality standards, and operational performance. Investigate operational incidents, customer complaints, quality issues, employee concerns, and process failures. Support root-cause analysis and implement corrective and preventive actions where required. Ensure equipment, tools, materials, vehicles, facilities, and other operational resources are used properly and maintained appropriately. Monitor inventory, supplies, materials, or equipment availability within the assigned operational area where applicable. Coordinate with procurement, warehouse, maintenance, logistics, HR, finance, customer service, and other departments as required. Ensure work areas, facilities, equipment, and operational environments remain clean, organized, safe, and compliant. Monitor compliance with applicable regulatory requirements, company policies, quality standards, and industry procedures. Assist management with implementing new policies, procedures, operational initiatives, process improvements, and organizational changes. Support performance evaluations, employee development plans, disciplinary procedures, recognition programs, and other people-management activities. Handle employee grievances, workplace conflicts, attendance issues, and disciplinary matters fairly and in accordance with company procedures. Maintain confidentiality of employee information, operational data, customer information, company records, and other sensitive information. Coordinate shift handovers and ensure important operational information is communicated accurately between teams. Monitor workload, workflow, turnaround times, and resource utilization to improve operational efficiency. Identify bottlenecks, recurring problems, process inefficiencies, and opportunities for improvement. Support emergency response, incident management, business-continuity activities, and operational recovery where required. Maintain current knowledge of company procedures, industry practices, safety requirements, and operational standards. Encourage teamwork, accountability, employee engagement, customer service, and continuous improvement. Identify opportunities to improve team productivity, service quality, operational efficiency, employee performance, safety, and customer satisfaction. Contribute to continuous improvement of departmental operations, workforce coordination, quality standards, service delivery, compliance, and overall organizational performance. Qualifications Diploma or Bachelor's degree in Business Administration, Management, Operations Management, or a related field is preferred, depending on the industry. Previous supervisory, team-lead, operational, administrative, or industry-specific experience is preferred. Demonstrated ability to supervise employees and coordinate daily operational activities. Good understanding of workforce scheduling, task allocation, performance monitoring, and operational procedures. Strong leadership, communication, interpersonal, coaching, and team-management skills. Excellent organizational, planning, time-management, and problem-solving abilities. Strong attention to detail and ability to monitor quality, productivity, safety, and compliance requirements. Ability to make practical decisions and resolve operational issues effectively. Good understanding of workplace health and safety, company policies, quality standards, and applicable regulations. Proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Power Point. Familiarity with HR systems, workforce-management systems, ERP platforms, operational software, or industry-specific systems is advantageous. Strong reporting, documentation, record-keeping, and data-analysis skills. Ability to manage multiple tasks, employees, priorities, deadlines, and operational requirements simultaneously. Ability to provide effective training, coaching, mentoring, and constructive performance feedback. Strong conflict-resolution, negotiation, customer-service, and employee-relations skills. Ability to work flexible schedules, including shifts, weekends, public holidays, overtime, or extended hours where required. Relevant industry certifications, supervisory training, health and safety qualifications, or professional credentials are advantageous. Ability to work effectively with employees, managers, customers, suppliers, contractors, and cross-functional departments. Professional, reliable, fair, proactive, organized, accountable, and results-oriented. Strong commitment to employee development, operational excellence, workplace safety, service quality, productivity, compliance, teamwork, and continuous improvement.