Operation Manager Jobs - Al Ain UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily studio operations, ensuring a seamless workflow from project inception to completion, managing resources and timelines effectively.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance overall studio productivity.</li><li>Manage budgets, track expenses, and forecast financial needs, ensuring projects remain within financial parameters.</li><li>Lead and mentor studio staff, fostering a collaborative and high-performing team environment while managing performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Arts Management, or a related field, demonstrating a foundational understanding of operational principles.</p></li><li><p>Minimum of 2 years of progressive experience in studio management or a similar operational leadership role within the creative industry.</p></li><li><p>Proven expertise in project management methodologies (e.g., Agile, Waterfall) and proficiency with relevant software (e.g., Asana, Trello, Jira).</p></li><li><p>Demonstrated financial acumen, including budgeting, forecasting, and cost control, with a track record of managing resources effectively.</p></li><li><p>Additional Requirements: Experience in studio rental, event production, podcast, broadcast, and wedding/event coverage. UAE driving license is preferred.</p></li></ul><p></p></section>

<p><strong>Fleet Supervisor – Al Ain - BILINGUAL</strong></p><p><strong>Salary: 3,500 to 4,500AED based on experience</strong></p><p><strong>Accommodation: Provided or plus allowance</strong></p><p><strong>Ticket Allowance: Yearly for self only</strong></p><p><strong>Health and Life Insurance: For self only</strong></p><p><br></p><p><strong>Role Purpose</strong></p><p>The purpose of this role is to manage and coordinate administrative functions related to the organization's vehicle fleet from creating vehicles profile in the system throughout the vehicle lifecycle and maintain the insurance and registration record supporting the Fleet Supervisors in optimizing fleet operations.</p><p><br></p><p><strong>Operations & Drivers Management</strong></p><p>Manage a team of 12 Drivers; provide training, create team schedule and direct team errands to meet the daily and ad hoc requirements of the company, owners and his family and guests.</p><p>Act as the point of contact for Dubai Vehicle Fleet Operation.</p><p><br></p><p><strong>Vehicle Record Management</strong></p><p>· Create all vehicles portfolio in ERP/FOCUS ensuring all compulsory fields are completed (model, colour, make, kilometres, value, etc.) and photos are uploaded.</p><p>· Maintain and update any change in the vehicle status such as transfer, sale, scrap, etc.</p><p>· Upload car registration and insurance renewals (collecting data from respective Fleet Supervisors).</p><p>· Work closely with the ERP Specialist to enhance the reporting standard as per management requirement.</p><p><br></p><p><strong>Registration & Compliance</strong></p><p>· Ensure Dubai Registered vehicles registrations and insurance are renewed on time.</p><p>· Validate monthly reconciliation of vehicles insurance invoices.</p><p>· Register newly purchased vehicles and complete all necessary procedures for compliance with UAE regulations.</p><p>· Ensure safety and compliance with company policies and authority requirements.</p><p><br></p><p><strong>Documentation & Reporting</strong></p><p>· Maintain both physical and digital records of all vehicles, including registration, insurance, fines, and maintenance details.</p><p>· Submit weekly and monthly reports to the Line Manager and Finance Department as required.</p><p><br></p><p><strong>Fines & Compliance Monitoring</strong></p><p>· Monitors cars/drivers traffic fines, generate fine detailed reports on fines, including violator name, amount, vehicle number, and date of the incident and update HR accordingly before the payroll cut-off date.</p><p>· Coordinate with family representatives to settle their fines and update the Finance Department on family fine settlements.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Background</strong></p><p>Bachelor’s degree in business or equivalent.</p><p>2+ years of experience in Fleet Operations, Administration, Logistics, Operations or a related field.</p><br/><p><strong>Skills</strong></p><p>• Strong organizational and multitasking skills</p><p>• Excellent communication and interpersonal skills</p><p>• Excellent team management skills</p><p>• Proficient in Microsoft Office (Excel, Word, Outlook)</p><p>• Good problem-solving skills</p><p>• Good report writing skills.</p>

<p>The Machine Operator is responsible for operating different types of production machinery to ensure smooth, safe, timely, and efficient production. The role ensures that finished goods are produced according to the required quality specifications and production schedules set by the Shift Supervisor.</p><p><br></p><p><strong>1. Operations</strong></p><ul><li><p>Prepare, set up, and operate production machines in accordance with the production schedule to ensure smooth and timely production.</p></li><li><p>Operate machinery and production equipment safely and efficiently, following approved operating procedures and work instructions.</p></li><li><p>Monitor machine performance and production output to ensure products meet required specifications.</p></li><li><p>Carry out routine machine checks and report any abnormalities, breakdowns, or operational issues to the Shift Supervisor.</p></li><li><p>Clean and wash machinery and equipment after completion of the production process.</p></li><li><p>Ensure the machine and work area are properly handed over to the next shift operator.</p></li><li><p>Coordinate with the Maintenance team to troubleshoot machine issues and support regular preventive maintenance activities.</p></li><li><p>Minimize machine downtime and support continuous improvement in production efficiency.</p></li><li><p>Ensure production activities are completed according to the agreed production plan and shift requirements.</p><p><br></p></li></ul><p><strong>2. Production Performance</strong></p><ul><li><p>Achieve planned production output in line with the production schedule.</p></li><li><p>Minimize machine downtime and production interruptions.</p></li><li><p>Complete machine cleaning within the required timeframe.</p></li><li><p>Operate machinery efficiently to minimize waste and production losses.</p></li><li><p>Maintain accurate production and machine-related records as required.</p></li></ul><p><br></p><p><strong>3. Special Projects</strong></p><ul><li><p>Participate in and support special projects and improvement initiatives as requested by Leadership Team.</p></li><li><p>Support implementation of operational improvement initiatives within the production area.</p></li><li><p>Complete assigned projects within agreed timelines.</p></li></ul><p><br></p><p><strong>4. Quality, Compliance & HSE</strong></p><ul><li><p>Ensure full adherence to all relevant Quality, Health, Safety and Environmental policies, procedures, instructions, and controls.</p></li><li><p>Ensure the workplace and production area comply with <strong>GMP (Good Manufacturing Practices)</strong> and <strong>5S standards</strong>.</p></li><li><p>Follow all hygiene, personal protective equipment, and uniform requirements in accordance with company policies and standards.</p></li><li><p>Ensure machinery is operated in accordance with approved safety procedures and operating instructions.</p></li><li><p>Immediately report any safety hazards, equipment abnormalities, quality issues, or potential risks to the Shift Supervisor or Manager.</p></li><li><p>Maintain a clean, safe, and organized working environment.</p></li><li><p>Support all internal quality, HSE, food safety, and compliance requirements.</p><p><br></p></li></ul><p><strong>5. MIS & Reporting</strong></p><ul><li><p>Maintain accurate production, machine operation, cleaning, and downtime records as required.</p></li><li><p>Assist in preparing timely and accurate departmental reports in line with department requirements.</p></li><li><p>Ensure all required production documentation and checklists are completed accurately and on time.</p></li><li><p>Report production issues, machine breakdowns, quality concerns, and other operational deviations to the Shift Supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Technical Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical discipline.</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2–3 years of relevant experience in machine operation within a manufacturing or production environment.</p></li><li><p>Experience in FMCG, food manufacturing, or a similar production environment is preferred.</p><br></li></ul><p><strong>Functional Knowledge</strong></p><ul><li><p>Thorough knowledge of technical components and the functioning of manufacturing and production machines.</p></li><li><p>Good understanding of machine operating processes and production procedures.</p></li><li><p>Knowledge of basic troubleshooting and machine maintenance requirements.</p></li><li><p>Understanding of GMP, 5S, food safety, quality, and HSE requirements.</p></li><li><p>Ability to identify basic machine abnormalities and escalate technical issues appropriately.</p></li><li><p>Basic understanding of production processes, machine efficiency, and downtime management.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Ensures work is performed within the required technical and patient confidentiality standards</p></li><li><p>In coordination with the Revenue Cycle Manager implements standard operating procedures and guidelines for the coding section.</p></li><li><p>Provides leadership and guidance to staff when required to address issues or concerns.</p></li><li><p>Train the new and existing coding staff on coding expectations and meeting goals related to both quality and productivity which helps in upgrading the services’ codes and subsequently higher revenue.</p></li><li><p>Act as a mentor and resource to Coding Team members.</p></li><li><p>Monitor tasks to improve billing practices and increase revenue</p></li><li><p>Audit both IP and OP charts on a regular basis and share audit results with the team members and ensure that performance improvement plans are implemented. Submit audit report on a monthly basis to the corporate audit team</p></li><li><p>Attends Training and Meetings to receive updated billing and coding information</p></li><li><p>Assess /determines staff level and coordinates with Revenue Cycle Manager to meet defined KPIs.</p></li><li><p>Reports all staffing deficiencies and disciplinary issues to Revenue Cycle Manager by providing all documentation to ensure proper review and action.</p></li><li><p>Ensures adherence to objectives, operating policies and procedures and strategic action plans for achieving goals.</p></li><li><p>Provides leadership and motivation by addressing clear expectations, communicates specific performance feedback to Revenue Cycle Manager to ensure timely and thorough performance reviews using internal measurement/monitoring standards.</p></li><li><p>Communicates coaching needs for staff who failed to perform and deliver the prescribed and committed level of performance output and standards to the Revenue Cycle Manager</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor or any other degree in Paramedical with coding certification from AAPC/CPC/AHIMA with DRG coding and EMR knowledge preferred.</p></li><li><p>Minimum 5 years of experience using the ICD and CPT coding and must have proven track record in supervising the day- to-day functions of Medical coding Team</p></li><li><p>Strong supervisory competencies in the areas of leadership and team development, coaching, mentoring and situational assessment skills.</p></li><li><p>Knowledge in using computer and related software applications and proficient in using MS office programs.</p></li><li><p>Supervisor judgment and decision making skills</p></li><li><p>Communication analytical and interpersonal skills as applied to interaction with co-workers, supervisor and customers and capability to interact with all levels in the organization.</p></li><li><p>Strong ethics and high level of personal and professional integrity</p></li></ul><p><strong><br></strong></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity.&nbsp;</p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p>&nbsp; &nbsp; Efficient use of the Hospital Management system and tools, in order to schedule&nbsp;</p><p>&nbsp; &nbsp; appointments and maintain patient confidentiality.</p><br></li><li><p>&nbsp; &nbsp; To maintain Courtesy and Professionalism with the use of appropriate voice&nbsp;</p><p>&nbsp; &nbsp; &nbsp;Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p>&nbsp; &nbsp;&nbsp;To provide all callers with accurate and relevant information by focusing on First</p><p>&nbsp; &nbsp;&nbsp;Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the&nbsp;</p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required&nbsp;</p><p>&nbsp; &nbsp; &nbsp; training and development programs arranged by the HR and Training Department.</p></li><li><p>&nbsp;Ensure to exhibit a willingness to help at all times. Works evenings, nights,&nbsp;</p><p>&nbsp; &nbsp; &nbsp; Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related &nbsp;</p><p>&nbsp; &nbsp; &nbsp; to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all &nbsp;the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, &nbsp;CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates&nbsp;</p></li></ol><p>&nbsp; &nbsp; &nbsp; and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and &nbsp;</p></li><li><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>&nbsp; &nbsp;Preferably a college graduate in any discipline.</p><ul><li><p>&nbsp;&nbsp; Clarity in communication while speaking to the caller.</p></li><li><p>&nbsp; &nbsp;Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p>&nbsp;&nbsp; Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.</p></li><li><p>&nbsp; &nbsp;Must have good interpersonal skills, maturity, good judgment and be capable of &nbsp;communicating in a professional manner with diverse range of individuals;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; superior phone etiquette skills.&nbsp;</p></li><li><p>&nbsp; &nbsp;Patient focused; service oriented; patient &amp; understanding.</p></li><li><p>&nbsp; &nbsp;Efficient organizational skills; ability to handle multiple responsibilities under &nbsp;pressure while maintaining composure</p></li><li><p>&nbsp;&nbsp; Reliable, punctual, dependable, and responsive.</p></li><li><p>&nbsp; &nbsp;Excellent command of oral and written English. Arabic language &nbsp;advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled <strong>Pump Mechanic / Pump Technician</strong> with hands-on experience in preventive maintenance, troubleshooting, repair, and operation of various pump systems within a Facilities Management environment. The ideal candidate should have strong mechanical knowledge and experience working with centrifugal pumps, booster pumps, submersible pumps, and life support or water circulation systems. The responsibilities will include but not limited to:</p><br><p><strong><u>Preventive Maintenance</u></strong></p><ul><li><p>Perform scheduled preventive maintenance on all pump systems.</p></li><li><p>Inspect and maintain pump casings, mechanical seals, bearings, shafts, couplings, motors, valves, strainers, and base frames.</p></li><li><p>Carry out lubrication activities and ensure proper pump alignment.</p></li><li><p>Maintain pump rooms in a clean, safe, and accessible condition.</p></li></ul><p><strong><u>Inspection &amp; Monitoring</u></strong></p><ul><li><p>Conduct daily inspections and record operational parameters such as pressure, flow, temperature, vibration, noise levels, leakage, and running hours.</p></li><li><p>Identify abnormalities and report them promptly.</p></li></ul><p><strong><u>Breakdown Maintenance</u></strong></p><ul><li><p>Attend emergency breakdowns and diagnose pump failures.</p></li><li><p>Troubleshoot issues including low pressure, excessive vibration, seal leakage, motor overheating, bearing failures, and blockages.</p></li><li><p>Repair or replace defective components and restore equipment to operation.</p></li></ul><p><strong><u>Pump Testing &amp; Alignment</u></strong></p><ul><li><p>Perform pump and motor alignment checks.</p></li><li><p>Verify coupling conditions and conduct operational testing after repairs.</p></li><li><p>Ensure safe return-to-service procedures are followed.</p></li></ul><p><strong><u>Pump Systems Covered</u></strong></p><ul><li><p>Domestic water booster pumps</p></li><li><p>Drainage and sewage pumps</p></li><li><p>Storm water pumps</p></li><li><p>Firefighting pumps</p></li><li><p>HVAC chilled water pumps</p></li><li><p>Transfer pumps</p></li><li><p>Filtration and water feature systems</p></li><li><p>Life support and animal area water systems (where applicable)</p></li></ul><p><strong><u>Documentation &amp; Reporting</u></strong></p><ul><li><p>Update maintenance records, CMMS/work orders, breakdown reports, and asset histories.</p></li><li><p>Record spare parts consumption and maintenance activities.</p></li></ul><p><strong><u>Safety &amp; Coordination</u></strong></p><ul><li><p>Follow Permit-to-Work (PTW) requirements and use appropriate PPE.</p></li><li><p>Coordinate with FM Supervisors, Operations Teams, Security, and other stakeholders during maintenance activities and shutdowns.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma in Mechanical Engineering or Technical Certification ✅ 3–5 years of pump maintenance experience in FM, Utilities, Industrial, or Infrastructure projects ✅ Experience with centrifugal pumps, submersible pumps, booster systems, and pump alignment ✅ Knowledge of mechanical seals, bearings, couplings, and preventive maintenance practices ✅ Basic electrical troubleshooting knowledge and ability to coordinate with electrical teams for motor and control-related faults</p><br><p><strong><u>Preferred Skills</u></strong></p><ul><li><p>Pump Overhauling</p></li><li><p>Mechanical Seals Replacement</p></li><li><p>Bearing Replacement</p></li><li><p>Shaft Alignment</p></li><li><p>Vibration Analysis</p></li><li><p>CMMS Maintenance Systems</p></li><li><p>Breakdown Troubleshooting</p></li><li><p>Preventive &amp; Corrective Maintenance</p></li><li><p>Water Distribution Systems</p></li><li><p>Fire Pump Maintenance</p></li></ul><p></p></section>

<ol><li><p>Supervise and coordinate the daily activities of quick service technicians and support staff.</p></li><li><p>Assign work to team members and monitor workflow to ensure timely service delivery.</p></li><li><p>Ensure all services, including oil changes, tire rotation, battery replacement, fluid top-ups, and basic inspections, are completed accurately and efficiently.</p></li><li><p>Monitor service quality and conduct final checks before vehicle handover.</p></li><li><p>Ensure compliance with health, safety, environmental, and company operating procedures.</p></li><li><p>Coach, train, and motivate team members to improve technical skills and customer service.</p></li><li><p>Support technicians in diagnosing and resolving basic service-related issues.</p></li><li><p>Coordinate with Service Advisors to manage customer appointments, walk-ins, and service updates.</p></li><li><p>Monitor workshop productivity, turnaround times, and technician performance.</p></li><li><p>Ensure workshop tools, equipment, and service bays are clean, organized, and properly maintained.</p></li><li><p>Monitor inventory of oils, filters, tires, batteries, and other consumables, and report replenishment requirements.</p></li><li><p>Handle customer concerns professionally and ensure high levels of customer satisfaction.</p></li><li><p>Prepare daily operational reports and support the Service Manager in achieving business objectives.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>With Driving License</p>

<ol><li><p>COMPLETING THE JOB ASSIGNED IN TIME RELATED TO SYRUP ROOM AND WTP.</p></li><li><p>EFFECTIVE & APPROPRIATE RECORDKEEPING AND COMMUNICATION</p></li><li><p>EFFECTIVE USAGE OF SUGAR IN SYRUP PREPARATION</p></li><li><p>MAINTAINING GMP AND FOLLOW SOP</p></li><li><p>NO MISTAKES IN SYRUP PREPARATION</p></li><li><p>AVOID WORKPLACE ACCIDENT, USE PPE AND FOLLOW ENVIRONMENT REQUIREMENT.</p></li><li><p>MAINTAIN REQUIRED PERSONAL HYGIENE PRACTICES.</p></li><li><p>AID IN HOUSEKEEPING AND 5S AUDIT TO ENSURE CONTINUAL IMPROVEMENT IN HOUSEKEEPING, QUALITY & FOOD SAFETY SYSTEM.</p></li><li><p>PERFORM ASSIGNED DUTIES BY THE LINE CHEMISTS / SENIOR CHEMISTS / QSE MANAGER WITHIN A GIVEN TIME FRAME.</p></li><li><p>BE FLEXIBLE IN YOUR JOB FUNCTION AND PERFORM ANY OTHER REASONABLE DUTIES AND RESPONSIBILITIES WHICH MAY BE ASSIGNED TO YOU IN ORDER TO MEET BUSINESS DEMANDS AND GUEST SERVICE NEEDS.</p></li><li><p>MAINTAINS SAFE AND HEALTHY WORKING ENVIRONMENT BY ESTABLISHING, FOLLOWING AND ENFORCING STANDARDS AND PROCEDURES, COMPLYING WITH KORE AND LEGAL REGULATIONS.</p></li><li><p>CONTRIBUTING TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.</p></li><li><p>ENSURE QUALITY RESULTS IN REGISTERED QA FORMS WERE INPUT IDENTICALLY INTO THE IN-PROCESS SAP SYSTEM.</p></li><li><p>RESPONSIBLE FOR PRODUCT & PACKAGING QUALITY ISSUE, HYGIENE & 5S IMPLEMENTATION</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Knowledge & Skills : Competent to KORE and Local requirement. Adopts to improving business needs Competencies : Execute and implementation of KORE and Local requirement</p>

<p><h4>Position summary</h4> <p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guestsu2019 service needs; thank</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>To attend to the customer clarifications with regard to billing.</p></li><li><p>To ensure that the patients with request forms are immediately attended.</p></li><li><p>To ensure that the patients are duly informed about the estimated cost of the investigations before generating the bill.&nbsp;</p></li><li><p>To ensure that the bills are generated as per the prescribed tariffs and bill mode.</p></li><li><p>To ensure that the due authorizations are available for the credit, free, discounts, refunds, staff, cancelled and pending bills.&nbsp;</p></li><li><p>To be responsible for any short / excess/ non billing.</p></li><li><p>To ensure that the signature of the patients are obtained in the refund slips in case of refunds.&nbsp;</p></li><li><p>To ensure that the collections are duly remitted along with the summary and internal receipts for the same are obtained.</p></li><li><p>&nbsp; To be responsible for the proper maintenance of the records.</p></li><li><p>&nbsp; To ensure that no cheques are received without due authorizations from the billing Manager.</p></li><li><p>&nbsp; &nbsp;Any other responsibility as deemed fit from time to time by the Management.&nbsp;</p></li></ol><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualification: Plus two.</p></li><li><p>Experience: Can be trained.</p></li><li><p>Skill set: &nbsp;Active and good inter personal skills.</p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. &nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Principal Accountabilities:</strong> ▪ Prepares clinical and progress notes, coordinates services, work as liaison between treating physician and other personnel of changes in the client's condition and family members ▪ Counsels the clients and family in meeting nursing and related needs, participates in in- service programs, and supervises and teaches other nursing personnel <strong>Specific</strong> ▪ Monitoring and recording vital signs and reporting to the treating physicians for the abnormal values ▪ Administering prescribed medications ▪ Monitoring intravenous infusions and parenteral therapies ▪ Caring of clients with Tracheostomy, gastrostomy and colostomy ▪ Carrying out nursing care to clients with Pace maker, peritoneal dialysis , and clients on ventilator ▪ Delivering Nursing care of clients with hemiplegic, paraplegic, Bells palsy, cerebral palsy, terminally ill, and elderly etc. ▪ Caring new born, pre and post-partum mothers ▪ Caring of clients with physically challenged and those who need special care at home or at their educational facility ▪ Delivering simple exercises, helping in ambulation and accompanying clients to social gathering, hospitals, other treatment facilities and out doors ▪ Caring for the wound of the patient in order to prevent exacerbation of pressure ulcers ▪ Reporting and recording of medical events, procedures and other medical parameters ▪ Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager, or Medical Doctor. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor of Science in Nursing froman accredited school of nursing in home country</p></li><li><p>Active Basic Life Support&nbsp;training</p></li></ul><ul><li><p>Critical care&nbsp;qualification</p></li><li><p>Pediatric qualification&nbsp;(for pediatrics&nbsp;RN)</p></li><li><p>ACLS (for adult&nbsp;patients)</p></li><li><p>PALS (for pediatric&nbsp;patients)</p></li><li><p>Teaching and&nbsp;assessing</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2 to 5 Years working experience asRN</p></li></ul><br><p><strong>Certification and Licensure</strong></p><ul><li><p>Current valid registration in country&nbsp;of training and/or country of last employment</p></li><li><p>Eligible for DOH / DHA / MOH&nbsp;licensing</p></li></ul><br><p><strong>Job Specific Knowledge and Skills</strong></p><ul><li><p>Homecare &amp; Clinical Skills, Bedside Manner, Infection Control, Nursing Skills, Physiological Knowledge, Administering Medication, Medical Teamwork, Multi-tasking,&nbsp;Listening, Verbal Communication, Health Promotion and&nbsp;Maintenance</p></li></ul><p></p></section>

<ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><p>About the Team</p><p>You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude.</p><p>Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi.</p><p>What Equips You for the Role</p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Overview:</strong><br>The Transformation Analyst will support the Senior Transformation Manager by providing data-driven insights, reporting, and analysis across strategic transformation initiatives. The analyst will contribute to project tracking, documentation, and the broader scope of the transformation department, including strategy formulation, planning, and execution, as required.</p><br><p><strong>Key Responsibilities:</strong></p><br><ol type="1"><li><p><strong>Data Analysis:</strong> Collect, process, and analyze data to support the execution and tracking of transformation projects.</p></li><li><p><strong>Research and Reporting:</strong> Conduct market research and competitor analysis, creating dashboards and reports to provide real-time insights on project progress.</p></li><li><p><strong>Project Support:</strong> Assist in project tracking, budget monitoring, and KPI reporting for transformation initiatives.</p></li><li><p><strong>Documentation and Compliance:</strong> Ensure thorough documentation of all project analysis, research findings, and reports for review by senior leaders.</p></li><li><p><strong>Support Strategic Functions:</strong> Contribute to strategy formulation, planning, and execution as needed, providing analytical support across functions.</p></li><li><p><strong>Additional Support:</strong> Assist with change management tasks, including stakeholder communication, readiness assessments, and engagement tracking.</p></li></ol><p><strong>Additional Responsibilities:</strong></p><ul><li><p>Prepare detailed reports and presentations on project milestones and performance.</p></li><li><p>Contribute to training needs assessment and data visualization to support change initiatives.</p></li><li><p>Track metrics related to user readiness and monitor change progress on strategic projects.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business, Engineering, &nbsp;Data Analytics, or a related field.</p></li><li><p>4+ years of experience in data analysis, project support, or transformation roles.</p></li><li><p>Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI).</p></li><li><p>Strong organizational and communication skills.</p></li><li><p>Analytical mindset with the ability to interpret data into actionable insights.</p></li><li><p>Knowledge of change management principles and methodologies is an advantage.</p></li></ul><p></p></section>

<p><strong>1. HSE Implementation & Compliance&nbsp;&nbsp;</strong></p><ul><li><p>Implement company HSE policies, procedures, and project safety plans.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with local ADPHC regulations, client requirements, & international standards (OSHA, ISO).&nbsp;</p></li></ul><ul><li><p>Monitor work activities to ensure safe practices are followed.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with UAE (Abu Dhabi) safety regulations and company HSE policies&nbsp;</p></li></ul><ul><li><p>Coordinate with project team, subcontractors, and consultants on HSE matters&nbsp;</p></li></ul><br><p><strong>2. Site Inspections & Risk Management&nbsp;</strong></p><ul><li><p>Conduct daily site inspections and safety audits.&nbsp;</p></li></ul><ul><li><p>Identify hazards and ensure corrective actions are implemented.&nbsp;</p></li></ul><ul><li><p>Carry out risk assessments and Job Safety Analysis (JSA).&nbsp;</p></li></ul><ul><li><p>Monitor high-risk activities (lifting, working at height, confined space).&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct daily site safety inspections and identify hazards&nbsp;</p></li></ul><ul><li><p>Monitor Permit to Work (PTW) system implementation&nbsp;</p></li></ul><ul><li><p>Maintain safety documentation and records&nbsp;</p></li></ul><br><p><strong>3. Training & Awareness&nbsp;</strong></p><ul><li><p>Conduct toolbox talks and safety inductions.&nbsp;</p></li></ul><ul><li><p>Promote safety awareness campaigns and initiatives.&nbsp;</p></li></ul><ul><li><p>Guide supervisors and workers on safe practices.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure proper use of Personal Protective Equipment (PPE)&nbsp;</p><br></li></ul><p>4. <strong>Incident Management & Reporting</strong>&nbsp;</p><ul><li><p>Investigate accidents, incidents, and near misses.&nbsp;</p></li></ul><ul><li><p>Prepare incident reports and recommend corrective actions.&nbsp;</p></li></ul><ul><li><p>Maintain HSE records and documentation.&nbsp;&nbsp;</p><br></li></ul><p>5. <strong>Emergency Preparedness</strong>&nbsp;</p><ul><li><p>Ensure emergency procedures are in place and understood.&nbsp;</p></li></ul><ul><li><p>Participate in emergency drills and response planning.&nbsp;</p></li></ul><ul><li><p>Coordinate with first aiders and emergency teams.&nbsp;</p></li></ul><ul><li><p>Additional responsibilities as assigned by the line manager.&nbsp;&nbsp;</p></li></ul><ul><li><p>Stop unsafe work activities when required&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Degree in Occupational Health & Safety, Engineering, or a related field.</p></li><li><p><strong>Abu Dhabi Occupational Safety and Health (ADOSH)</strong> registration is mandatory </p></li><li><p>NEBOSH IGC or equivalent is mandatory.</p></li><li><p>Strong knowledge of building construction safety practices in the UAE.</p></li><li><p>Risk assessment and hazard identification skills.</p></li><li><p>Investigation and reporting skills.</p></li><li><p>Good communication and training skills.</p></li><li><p>Ability to conduct training and toolbox talks.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Leadership and problem-solving ability.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>