Shipping Manager Jobs - Al Ain UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily studio operations, ensuring a seamless workflow from project inception to completion, managing resources and timelines effectively.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance overall studio productivity.</li><li>Manage budgets, track expenses, and forecast financial needs, ensuring projects remain within financial parameters.</li><li>Lead and mentor studio staff, fostering a collaborative and high-performing team environment while managing performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Arts Management, or a related field, demonstrating a foundational understanding of operational principles.</p></li><li><p>Minimum of 2 years of progressive experience in studio management or a similar operational leadership role within the creative industry.</p></li><li><p>Proven expertise in project management methodologies (e.g., Agile, Waterfall) and proficiency with relevant software (e.g., Asana, Trello, Jira).</p></li><li><p>Demonstrated financial acumen, including budgeting, forecasting, and cost control, with a track record of managing resources effectively.</p></li><li><p>Additional Requirements: Experience in studio rental, event production, podcast, broadcast, and wedding/event coverage. UAE driving license is preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Ensures work is performed within the required technical and patient confidentiality standards</p></li><li><p>In coordination with the Revenue Cycle Manager implements standard operating procedures and guidelines for the coding section.</p></li><li><p>Provides leadership and guidance to staff when required to address issues or concerns.</p></li><li><p>Train the new and existing coding staff on coding expectations and meeting goals related to both quality and productivity which helps in upgrading the services’ codes and subsequently higher revenue.</p></li><li><p>Act as a mentor and resource to Coding Team members.</p></li><li><p>Monitor tasks to improve billing practices and increase revenue</p></li><li><p>Audit both IP and OP charts on a regular basis and share audit results with the team members and ensure that performance improvement plans are implemented. Submit audit report on a monthly basis to the corporate audit team</p></li><li><p>Attends Training and Meetings to receive updated billing and coding information</p></li><li><p>Assess /determines staff level and coordinates with Revenue Cycle Manager to meet defined KPIs.</p></li><li><p>Reports all staffing deficiencies and disciplinary issues to Revenue Cycle Manager by providing all documentation to ensure proper review and action.</p></li><li><p>Ensures adherence to objectives, operating policies and procedures and strategic action plans for achieving goals.</p></li><li><p>Provides leadership and motivation by addressing clear expectations, communicates specific performance feedback to Revenue Cycle Manager to ensure timely and thorough performance reviews using internal measurement/monitoring standards.</p></li><li><p>Communicates coaching needs for staff who failed to perform and deliver the prescribed and committed level of performance output and standards to the Revenue Cycle Manager</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor or any other degree in Paramedical with coding certification from AAPC/CPC/AHIMA with DRG coding and EMR knowledge preferred.</p></li><li><p>Minimum 5 years of experience using the ICD and CPT coding and must have proven track record in supervising the day- to-day functions of Medical coding Team</p></li><li><p>Strong supervisory competencies in the areas of leadership and team development, coaching, mentoring and situational assessment skills.</p></li><li><p>Knowledge in using computer and related software applications and proficient in using MS office programs.</p></li><li><p>Supervisor judgment and decision making skills</p></li><li><p>Communication analytical and interpersonal skills as applied to interaction with co-workers, supervisor and customers and capability to interact with all levels in the organization.</p></li><li><p>Strong ethics and high level of personal and professional integrity</p></li></ul><p><strong><br></strong></p><p></p></section>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<ol><li><p>Supervise and coordinate the daily activities of quick service technicians and support staff.</p></li><li><p>Assign work to team members and monitor workflow to ensure timely service delivery.</p></li><li><p>Ensure all services, including oil changes, tire rotation, battery replacement, fluid top-ups, and basic inspections, are completed accurately and efficiently.</p></li><li><p>Monitor service quality and conduct final checks before vehicle handover.</p></li><li><p>Ensure compliance with health, safety, environmental, and company operating procedures.</p></li><li><p>Coach, train, and motivate team members to improve technical skills and customer service.</p></li><li><p>Support technicians in diagnosing and resolving basic service-related issues.</p></li><li><p>Coordinate with Service Advisors to manage customer appointments, walk-ins, and service updates.</p></li><li><p>Monitor workshop productivity, turnaround times, and technician performance.</p></li><li><p>Ensure workshop tools, equipment, and service bays are clean, organized, and properly maintained.</p></li><li><p>Monitor inventory of oils, filters, tires, batteries, and other consumables, and report replenishment requirements.</p></li><li><p>Handle customer concerns professionally and ensure high levels of customer satisfaction.</p></li><li><p>Prepare daily operational reports and support the Service Manager in achieving business objectives.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>With Driving License</p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p>Warehouse Duties</p><ul><li><p>Lead daily stock loading, unloading, receiving, and dispatch operations.</p></li><li><p>Inspect incoming goods for damage and verify shipments against delivery notes.</p></li><li><p>Maintain accurate inventory records using computer databases or ERP software.</p></li></ul><p>Administrative Duties</p><ul><li><p>Enter data, draft basic business correspondence, and compile daily or weekly reports.</p></li><li><p>Maintain filing systems for shipping documents, invoices, and staff logs.</p></li></ul><p>Teamwork & Safety</p><ul><li><p>Assign and oversee daily tasks for warehouse helpers and support staff.</p></li><li><p>Monitor staff attendance, punctuality, and adherence to workplace safety protocols.</p></li><li><p>Report accidents, stock shortages, or facility issues to management promptly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Prior experience in warehouse operations, logistics, or a similar role.</p></li><li><p>Basic proficiency with computers, ERP/inventory software, and MS Office.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Ability to lead and coordinate a small team.</p></li><li><p>Good written communication skills for reports and correspondence.</p></li><li><p>Physically able to assist with loading/unloading as needed.</p></li></ul>

<p><h4>Position summary</h4> <p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guestsu2019 service needs; thank</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Analytical Skills</strong> - Ability to interpret market data and sales trends to make informed decisions and adjust channel strategies efficiently.</p></li><li><p><strong>Communication Skills</strong> - Proficient in conveying clear messages to distributors, retailers, and internal teams to ensure alignment and successful execution.</p></li><li><p><strong>Relationship Management</strong> - Expert in building and maintaining strong partnerships with trade partners to foster loyalty and enhance channel performance.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The traditional trade manager is responsible for managing and developing the traditional trade channel across assigned territories to drive sales, distribution, visibility, and market share. Key responsibilities include developing and implementing the TT channel strategy, leading and motivating the TT sales team, managing and growing distribution across groceries, wholesalers, and independent retailers, monitoring and analyzing channel performance, customer insights, and market trends, ensuring execution of monthly trade promotions, visibility plans, and activations, building and maintaining strong relationships with key customers and distributors, coordinating with Trade Marketing and Supply Chain teams, optimizing route-to-market models, improving coverage and productivity, managing trade budgets, ensuring effective ROI on investments, monitoring pricing, credit limits, and payment collections in alignment with company policies</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>To attend to the customer clarifications with regard to billing.</p></li><li><p>To ensure that the patients with request forms are immediately attended.</p></li><li><p>To ensure that the patients are duly informed about the estimated cost of the investigations before generating the bill.&nbsp;</p></li><li><p>To ensure that the bills are generated as per the prescribed tariffs and bill mode.</p></li><li><p>To ensure that the due authorizations are available for the credit, free, discounts, refunds, staff, cancelled and pending bills.&nbsp;</p></li><li><p>To be responsible for any short / excess/ non billing.</p></li><li><p>To ensure that the signature of the patients are obtained in the refund slips in case of refunds.&nbsp;</p></li><li><p>To ensure that the collections are duly remitted along with the summary and internal receipts for the same are obtained.</p></li><li><p>&nbsp; To be responsible for the proper maintenance of the records.</p></li><li><p>&nbsp; To ensure that no cheques are received without due authorizations from the billing Manager.</p></li><li><p>&nbsp; &nbsp;Any other responsibility as deemed fit from time to time by the Management.&nbsp;</p></li></ol><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualification: Plus two.</p></li><li><p>Experience: Can be trained.</p></li><li><p>Skill set: &nbsp;Active and good inter personal skills.</p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. &nbsp;</p></li></ul><p></p></section>

<p>Technical Parts Support</p><ul><li><p>Identify parts using digital catalogs, schematic diagrams, and serial numbers.</p></li><li><p>Verify stock availability and estimated delivery timelines for clients.</p></li><li><p>Process orders, invoices, and returns accurately within the inventory system.</p></li><li><p>Coordinate shipping and track incoming inventory to ensure timely delivery.</p></li></ul><p>Customer Service Excellence</p><ul><li><p>Respond to inquiries via phone, email, and live chat promptly.</p></li><li><p>Troubleshoot problems regarding wrong shipments, delayed orders, or damaged parts.</p></li><li><p>Maintain documentation of customer interactions and resolutions in the CRM.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 1 to 3 years in an automotive parts counter, auto parts trading, spare parts distribution, or a related automotive aftermarket role. Skills: Familiarity with automotive parts catalogs and inventory software (ERP/CRM) or willingness to quickly learn our tools, and working knowledge of vehicle systems and components. Knowledge: Understanding of major vehicle makes/models, common part categories (engine, suspension, braking, electrical, body parts, etc.), and basic mechanical or automotive terminology. Attributes: High attention to detail, strong problem-solving skills, professional empathy, and the ability to thrive in a fast-paced, ever-changing environment. Preferred: Prior experience with automotive dealerships, spare parts importers/exporters, auto parts trading companies, or an early-stage startup is a strong advantage. </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Principal Accountabilities:</strong> ▪ Prepares clinical and progress notes, coordinates services, work as liaison between treating physician and other personnel of changes in the client's condition and family members ▪ Counsels the clients and family in meeting nursing and related needs, participates in in- service programs, and supervises and teaches other nursing personnel <strong>Specific</strong> ▪ Monitoring and recording vital signs and reporting to the treating physicians for the abnormal values ▪ Administering prescribed medications ▪ Monitoring intravenous infusions and parenteral therapies ▪ Caring of clients with Tracheostomy, gastrostomy and colostomy ▪ Carrying out nursing care to clients with Pace maker, peritoneal dialysis , and clients on ventilator ▪ Delivering Nursing care of clients with hemiplegic, paraplegic, Bells palsy, cerebral palsy, terminally ill, and elderly etc. ▪ Caring new born, pre and post-partum mothers ▪ Caring of clients with physically challenged and those who need special care at home or at their educational facility ▪ Delivering simple exercises, helping in ambulation and accompanying clients to social gathering, hospitals, other treatment facilities and out doors ▪ Caring for the wound of the patient in order to prevent exacerbation of pressure ulcers ▪ Reporting and recording of medical events, procedures and other medical parameters ▪ Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager, or Medical Doctor. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor of Science in Nursing froman accredited school of nursing in home country</p></li><li><p>Active Basic Life Support&nbsp;training</p></li></ul><ul><li><p>Critical care&nbsp;qualification</p></li><li><p>Pediatric qualification&nbsp;(for pediatrics&nbsp;RN)</p></li><li><p>ACLS (for adult&nbsp;patients)</p></li><li><p>PALS (for pediatric&nbsp;patients)</p></li><li><p>Teaching and&nbsp;assessing</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2 to 5 Years working experience asRN</p></li></ul><br><p><strong>Certification and Licensure</strong></p><ul><li><p>Current valid registration in country&nbsp;of training and/or country of last employment</p></li><li><p>Eligible for DOH / DHA / MOH&nbsp;licensing</p></li></ul><br><p><strong>Job Specific Knowledge and Skills</strong></p><ul><li><p>Homecare &amp; Clinical Skills, Bedside Manner, Infection Control, Nursing Skills, Physiological Knowledge, Administering Medication, Medical Teamwork, Multi-tasking,&nbsp;Listening, Verbal Communication, Health Promotion and&nbsp;Maintenance</p></li></ul><p></p></section>

<ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><p>About the Team</p><p>You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude.</p><p>Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi.</p><p>What Equips You for the Role</p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Overview:</strong><br>The Transformation Analyst will support the Senior Transformation Manager by providing data-driven insights, reporting, and analysis across strategic transformation initiatives. The analyst will contribute to project tracking, documentation, and the broader scope of the transformation department, including strategy formulation, planning, and execution, as required.</p><br><p><strong>Key Responsibilities:</strong></p><br><ol type="1"><li><p><strong>Data Analysis:</strong> Collect, process, and analyze data to support the execution and tracking of transformation projects.</p></li><li><p><strong>Research and Reporting:</strong> Conduct market research and competitor analysis, creating dashboards and reports to provide real-time insights on project progress.</p></li><li><p><strong>Project Support:</strong> Assist in project tracking, budget monitoring, and KPI reporting for transformation initiatives.</p></li><li><p><strong>Documentation and Compliance:</strong> Ensure thorough documentation of all project analysis, research findings, and reports for review by senior leaders.</p></li><li><p><strong>Support Strategic Functions:</strong> Contribute to strategy formulation, planning, and execution as needed, providing analytical support across functions.</p></li><li><p><strong>Additional Support:</strong> Assist with change management tasks, including stakeholder communication, readiness assessments, and engagement tracking.</p></li></ol><p><strong>Additional Responsibilities:</strong></p><ul><li><p>Prepare detailed reports and presentations on project milestones and performance.</p></li><li><p>Contribute to training needs assessment and data visualization to support change initiatives.</p></li><li><p>Track metrics related to user readiness and monitor change progress on strategic projects.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business, Engineering, &nbsp;Data Analytics, or a related field.</p></li><li><p>4+ years of experience in data analysis, project support, or transformation roles.</p></li><li><p>Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI).</p></li><li><p>Strong organizational and communication skills.</p></li><li><p>Analytical mindset with the ability to interpret data into actionable insights.</p></li><li><p>Knowledge of change management principles and methodologies is an advantage.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul><p></p></section>

<p><strong>Fleet Supervisor – Al Ain - BILINGUAL</strong></p><p><strong>Salary: 3,500 to 4,500AED based on experience</strong></p><p><strong>Accommodation: Provided or plus allowance</strong></p><p><strong>Ticket Allowance: Yearly for self only</strong></p><p><strong>Health and Life Insurance: For self only</strong></p><p><br></p><p><strong>Role Purpose</strong></p><p>The purpose of this role is to manage and coordinate administrative functions related to the organization's vehicle fleet from creating vehicles profile in the system throughout the vehicle lifecycle and maintain the insurance and registration record supporting the Fleet Supervisors in optimizing fleet operations.</p><p><br></p><p><strong>Operations & Drivers Management</strong></p><p>Manage a team of 12 Drivers; provide training, create team schedule and direct team errands to meet the daily and ad hoc requirements of the company, owners and his family and guests.</p><p>Act as the point of contact for Dubai Vehicle Fleet Operation.</p><p><br></p><p><strong>Vehicle Record Management</strong></p><p>· Create all vehicles portfolio in ERP/FOCUS ensuring all compulsory fields are completed (model, colour, make, kilometres, value, etc.) and photos are uploaded.</p><p>· Maintain and update any change in the vehicle status such as transfer, sale, scrap, etc.</p><p>· Upload car registration and insurance renewals (collecting data from respective Fleet Supervisors).</p><p>· Work closely with the ERP Specialist to enhance the reporting standard as per management requirement.</p><p><br></p><p><strong>Registration & Compliance</strong></p><p>· Ensure Dubai Registered vehicles registrations and insurance are renewed on time.</p><p>· Validate monthly reconciliation of vehicles insurance invoices.</p><p>· Register newly purchased vehicles and complete all necessary procedures for compliance with UAE regulations.</p><p>· Ensure safety and compliance with company policies and authority requirements.</p><p><br></p><p><strong>Documentation & Reporting</strong></p><p>· Maintain both physical and digital records of all vehicles, including registration, insurance, fines, and maintenance details.</p><p>· Submit weekly and monthly reports to the Line Manager and Finance Department as required.</p><p><br></p><p><strong>Fines & Compliance Monitoring</strong></p><p>· Monitors cars/drivers traffic fines, generate fine detailed reports on fines, including violator name, amount, vehicle number, and date of the incident and update HR accordingly before the payroll cut-off date.</p><p>· Coordinate with family representatives to settle their fines and update the Finance Department on family fine settlements.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Background</strong></p><p>Bachelor’s degree in business or equivalent.</p><p>2+ years of experience in Fleet Operations, Administration, Logistics, Operations or a related field.</p><br/><p><strong>Skills</strong></p><p>• Strong organizational and multitasking skills</p><p>• Excellent communication and interpersonal skills</p><p>• Excellent team management skills</p><p>• Proficient in Microsoft Office (Excel, Word, Outlook)</p><p>• Good problem-solving skills</p><p>• Good report writing skills.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>

<p><h4>Human resources coordinator</h4> <p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p> <p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> At least 1 year of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you.</p> <p>In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>