Manager Jobs - Abu Dhabi UAE

<p style="text-align:left;">&nbsp;</p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">Bachelor's degree in <strong>Business Administration, Public Administration, Finance, or a related field</strong>; a Master's degree is preferred.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">At least <strong>7 years</strong> of practical experience in administrative fields, institutional support, or corporate services, including at least <strong>4 years in supervisory or leadership positions</strong>.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">Relevant experience in support or institutional services, including leadership or supervisory experience.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">Experience in managing multidisciplinary teams, planning, and managing performance and resources.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:.5in;mso-list:l0 level1 lfo1;tab-stops:list .5in;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">Experience in the government or semi-government sector is preferred.</span></span></p></li></ul><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:14.0pt;"><span style="line-height:115%;" lang="EN-US"><strong>Required Competencies:</strong></span></span></p><p class="MsoNormal" style="direction:ltr;margin-left:.5in;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="line-height:115%;" lang="EN-US">Leadership and Strategic Thinking – Performance and Resource Management – Decision Making and Problem Solving – Change and Risk Management – Operational Efficiency – Stakeholder Management – Effective Communication.</span></span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span><span><strong>Leadership in developing strategic objectives, initiatives, programs, performance indicators and targets related to international relations and cultural diplomacy</strong></span><span>, in line with the Authority's overall strategic plan</span><span>.</span></span></p><br><p><span><span>§</span><span><strong>Preparation and updating of the management strategy</strong></span><span> in the field of international relations, and ensuring alignment with government directions and Dubai’s cultural vision</span><span>.</span></span></p><br><p><span><span>§</span><span><strong>Supervision of developing policies, guidelines and standard operating procedures</strong></span><span> related to international relations and diplomatic protocols</span><span>.</span></span></p><br><p><span><span>§</span><span><strong>Identification of strategic international partners</strong></span><span> and enhancing relations with them through cooperation agreements or memberships in international cultural organizations</span><span>.</span></span></p><br><p><span><span>§</span><span><strong>Supervision of the development and implementation of cultural exchange programs and international participation</strong></span><span> in coordination with relevant organizational units</span><span>.</span></span></p><br><p><span><span>§</span><span><strong>Supervision of drafting and reviewing international agreements and memoranda of understanding</strong></span><span> and ensuring their alignment with the Authority’s priorities</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Ensuring representation of the Authority in related international and regional events and conferences</span></span><span><span> and guiding the relevant teams to participate effectively</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Directing the preparation of studies and reports related to international relations and cultural exports</span></span><span><span> in coordination with the Research and Studies Department</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervision of evaluating the impact of international relations and cultural diplomacy programs</span></span><span><span> and guiding the development of improvement plans based on performance results</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervision of compliance with protocols and official salutations</span></span><span><span> related to hosting international visitors and representing the Authority externally</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Directing the preparation of responses to surveys of international organizations related to the Authority’s competencies and ensuring their accuracy</span></span><span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Coordination with the relevant government authorities</span></span><span><span> to ensure alignment of the Authority’s international initiatives with Dubai government policies</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Ensure building and activating a database of international relations, agreements and partner international entities and updating it periodically</span></span><span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervision of monitoring the implementation of provisions of international agreements and memoranda of understanding and submitting periodic reports on them</span></span><span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Leading the management of risks related to international relations in coordination with the concerned department, and developing proactive plans to mitigate them</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervision of developing performance reports for the department and identifying challenges that hinder achievement and guiding teams to address them</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Leading the department’s contributions to innovation and institutional excellence dossiers in cooperation with relevant entities to support achieving the strategic plan</span><span>.</span></span></p><br><p><span><span>§</span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and reporting any violations or breaches of approved policies to the information security officer.</span></span></p><br><p><span><span>§</span><span>Commitment to occupational safety and health procedures and policy and the environmental management system policy applied in the Authority.</span></span></p><br><p><span><span>§</span><span>Perform other tasks and responsibilities related to the job as assigned.</span></span></p><br><br><br> <p><span><span>• Bachelor’s degree in international relations or diplomatic studies or political science or business administration or equivalent from an accredited university</span></span></p><br><p><span><span>§</span></span><span><span>10 years or more of related work experience</span></span></p><br><p><span><span>§</span></span><span><span>Ability to prepare consistent recommendations for policies, regulations and laws to empower the sector.</span></span></p><br></div> </div>

<p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><strong>Job Qualifications &amp; Requirements</strong><span style="mso-tab-count:1;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></p><ul><li><p class="MsoListParagraphCxSpFirst" style="line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-.25in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><strong>Education: </strong>Bachelor's degree / master’s degree in civil engineering or relevant field&nbsp;<span style="mso-spacerun:yes;">&nbsp;</span></span></p></li><li><p class="MsoListParagraphCxSpMiddle" style="line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-.25in;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;"><strong>&nbsp;</strong></span></span><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><strong>Experience:</strong><span style="mso-spacerun:yes;">&nbsp; </span>16 years in case of master’s degree (18 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoListParagraphCxSpLast" style="line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-.25in;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;</span></span><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><strong>Preferred: </strong>Certifications such as PMP, ISO 55001 Asset Management</span></p></li></ul>

<p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA"><strong><u>Educational Qualifications and Experience</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">•</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Bachelor’s degree in Accounting or Finance or any related field, and preferably professional credential such as </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" dir="LTR">CPA</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA"> or </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" dir="LTR">ACCA</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA"> or </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" dir="LTR">CMA</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">•</span><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">More than 10 years of hands-on experience in accounting or financial management, including a supervisory track record.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">•</span><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Experience in government budgeting and financial reporting.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">•</span><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Hands-on experience in government financial systems and ERP (GRP).</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">•</span><span style="mso-ansi-language:#4C09;mso-fareast-font-family:Dubai;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Experience coordinating with audit and external oversight bodies; preferably familiarity with the financial control authority; and managing audits of financial statements and addressing audit observations.</span></span></p><p class="MsoListParagraphCxSpLast" style="background-color:white;margin-right:41.5pt;mso-add-space:auto;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;" lang="AR-SA">&nbsp;</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA"><strong><u>Required Competencies</u></strong></span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Strategic thinking and financial analysis.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Leadership and enabling teams.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Decision making and problem solving.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Knowledge of laws and government financial regulations.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Preparation and analysis of budgets and financial reports.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Risk management, governance and compliance.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Managing relationships with government bodies and stakeholders.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Planning, organizing and prioritizing.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Communication, negotiation, and professional presentation.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Innovation and continuous improvement.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:justify;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">•</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;mso-tab-count:1;" lang="AR-SA">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA">Team spirit and result orientation.</span></span></p>

<p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US"><strong>Academic Qualifications</strong></span></span><span dir="LTR"><strong>:</strong></span><br><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Bachelor's degree in Business Administration, Public Administration, or Communication Management; or a Master's degree in Strategic Leadership or Executive Management.</span></span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US"><strong>Professional Experience</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">At least 9 years of experience for Master's degree holders.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">At least 11 years of experience for Bachelor's degree holders.</span></span></p></li></ul><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US"><strong>Skills and Experience</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Advanced experience in customer data analysis, insight management, and strategic reporting.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Strong executive communication and professional correspondence skills.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Extensive knowledge of administrative processes and organizational coordination.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Proven experience in policy implementation, compliance management, and governance practices.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Experience in designing presentations and preparing reports at the executive level.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Strong background in quality management, continuous improvement, and organizational development initiatives.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Advanced stakeholder management and organizational protocol skills.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">High proficiency in technical reporting, documentation, and analytical communication.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Experience in coordinating committee governance and working groups.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Strong understanding of intranet management and content governance frameworks.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Knowledge of innovation management practices and organizational knowledge sharing.</span></span></p></li><li class="MsoNormal" style="direction:ltr;margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="LTR"><p style="text-align:left;"><span style="font-family:&quot;Arial&quot;,sans-serif;"><span style="mso-ascii-font-family:Aptos;mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-latin;" lang="EN-US">Comprehensive understanding of quality, occupational health and safety standards, and related compliance.</span></span></p></li></ul>

<p class="MsoNormal" dir="LTR" style="text-align: left; direction: ltr; unicode-bidi: embed;"><span dir="LTR" style="mso-bidi-font-family: Arial;"><o:p>&nbsp;</o:p></span><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">&middot;<span style="font: 7.0pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-US" style="font-family: 'Arial',sans-serif; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Bachelor's degree in Social Work or equivalent</span><span dir="LTR"><o:p></o:p></span></p><p class="MsoNormal" dir="LTR" style="text-align: left; direction: ltr; unicode-bidi: embed; font-family: Arial;"><span lang="EN-US" style="font-family: 'Arial',sans-serif; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Vacancy (for Arab nationalities)</span></p><p class="MsoListParagraphCxSpLast" dir="LTR" style="mso-add-space: auto; text-align: left; text-indent: -.25in; mso-list: l0 level1 lfo1; direction: ltr; unicode-bidi: embed; margin: 0in 0in 8.0pt .5in;"></p>

<table class="MsoNormalTable" style="border-collapse:collapse;border-style:none;mso-border-alt:dotted windowtext .5pt;mso-border-insideh:.5pt dotted windowtext;mso-border-insidev:.5pt dotted windowtext;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-yfti-tbllook:480;" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr style="height:18.5pt;mso-yfti-firstrow:yes;mso-yfti-irow:0;"><td style="background-color:#F2F2F2;border:1.0pt dotted windowtext;height:18.5pt;mso-border-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Arial;font-size:10.0pt;"><span style="mso-color-alt:windowtext;"><strong>Experience Required</strong></span></span></p></td></tr><tr style="height:33.35pt;mso-row-margin-right:103.3pt;mso-yfti-irow:1;"><td style="border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:33.35pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:459.65pt;" width="613"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 10 years of relevant experience with at least 4 - 5 years in a similar role</span></p></td><td style="border-style:none;mso-cell-special:placeholder;padding:0in;" width="138"><p class="MsoNormal">&nbsp;</p></td></tr><tr style="height:31.55pt;mso-row-margin-right:103.3pt;mso-yfti-irow:2;"><td style="border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:31.55pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:459.65pt;" width="613"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 7 years leading and managing teams</span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 3 years managing a budget</span></p></td><td style="border-bottom:1.0pt dotted windowtext;border-left-style:none;border-right-style:none;border-top-style:none;mso-cell-special:placeholder;" width="138"><p class="MsoNormal">&nbsp;</p></td></tr><tr style="height:18.5pt;mso-yfti-irow:3;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:18.5pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Arial;font-size:10.0pt;"><span style="mso-color-alt:windowtext;"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr style="height:33.35pt;mso-yfti-irow:4;"><td style="border:1.0pt dotted windowtext;height:33.35pt;mso-border-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" width="751"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>Master’s degree in Business Administration, Business Management or Industrial Engineering</span></p></td><td>&nbsp;</td></tr><tr style="height:.2in;mso-yfti-irow:5;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:.2in;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Arial;font-size:10.0pt;"><span style="mso-color-alt:windowtext;"><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr style="height:31.55pt;mso-yfti-irow:6;mso-yfti-lastrow:yes;"><td style="border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:31.55pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>On-time completion of reports (%)</span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>Reports, case studies, white papers created (#)</span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>Adoption of self-service platform by relevant teams across GDMO (%)</span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Arial;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;">&nbsp;&nbsp;&nbsp;&nbsp; </span>Social media and news monitoring success rate (%)</span></p></td></tr></tbody></table>

<p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">Education:</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;padding:0px 0px 0px 18px;vertical-align:baseline;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Bachelor’s degree in business administration, mechanical engineering, or fleet management; master’s degree in business administration, logistics, or supply chain management</li><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Certifications such as Project Management Professional (PMP), Certified Supply Chain Professional (CSCP)</li></ul><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;">&nbsp;</p><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">Experience:</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;padding:0px 0px 0px 18px;vertical-align:baseline;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">9 years in case of Master's degree (11 years in case of Bachelor’s degree).</li></ul><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><br>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Preparation and implementation of the strategic and operational plan, key performance indicators, and budget for all department activities to align with the management and authority's strategic plan</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparation and implementation of policies </span><span>and procedures and processes for the Strategic Planning Department</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Ensuring alignment with the Authority's strategy</span><span>with government priorities and local and federal strategic directions,</span></span></p><br><p><span><span>§</span></span><span><span>and meet all requirements contributing to achieving Dubai Government objectives</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Work on developing and updating an integrated system for strategic and operational planning at the Authority level, raising awareness and ensuring its application across the Authority\'s organizational units</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervision, monitoring, and execution of setting strategic and operational indicators and performance metrics and determining targets associated with them, in coordination with the Organizational Performance Department</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Review tasks for organizational units and work on updating and developing them to align with changes, directions, and the Authority's strategy, ensuring alignment with the Authority\'s strategic objectives and obtaining necessary approvals</span></span></p><br><p><span><span>§</span></span><span><span>Conduct regular review of initiatives submitted by departments and compare them with strategic initiatives outlined in the strategic plan, and provide periodic reports on compliance with levels and stages of achievement, including recommendations</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Provide support from a strategic planning perspective in the risk management process at the Authority level, covering all types of risks, coordinating with all organizational units to ensure assessment and appropriate risk mitigation plans, and compile and disseminate periodic reports</span><span> and raise awareness</span></span></p><br><p><span><span>§</span></span><span><span>Monitor and analyze competitive indicators related to the Authority\'s performance locally and internationally, coordinating with relevant sectors to propose project initiatives and action plans that enhance the Authority\'s competitiveness</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Develop, review, and improve the Authority\'s complete organizational structure,</span><span>study the reasons for and justifications of its amendments, and measure its effectiveness and efficiency</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Promote a culture of strategic planning by supervising the preparation and implementation of</span><span>relevant awareness workshops for Authority employees and measure the effectiveness and efficiency of the strategy</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Prepare periodic reports on progress in implementing strategic and operational plans and submit them to the direct supervisor</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Develop a mechanism to evaluate and measure the performance of specialized strategies, </span><span>and work on implementing and monitoring</span><span>achievement of indicators and initiatives of specialized strategies</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Evaluate the overall performance of the department and propose and work on improvement plans in light of the quality and excellence standards adopted by the Authority</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Develop a mechanism to define</span><span>and calculate weights of organizational units based on their importance and impact on achieving the Authority\'s goals and alignment with the Authority\'s strategic performance,</span></span><span><span> and implement the process of definition, calculation, and measurement</span></span><span><span>and provide requirements as per the periodicity adopted for the concerned entities inside and outside the Authority.</span></span></p><br><p><span><span>§</span></span><span><span>Develop and implement the Authority\'s plan to execute Dubai Strategy Plan for the Authority, and ensure compliance with the requirements of the "Decision" system with organizational units from initiatives, projects, and indicators.</span></span></p><br><p><span><span>§</span></span><span><span>Monitor and execute the Executive Council requests, and ensure timely support in coordination with organizational units.</span></span></p><br><p><span><span>§</span></span><span><span>Ensure compliance with all procedures, policies, and instructions applicable in the Authority</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to information security policies and procedures, maintaining data confidentiality, and reporting any violations or breaches of approved policies to the Information Security Officer.</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health procedures and policies and the Environmental Management System policy implemented in the Authority.</span></span></p><br><p><span><span>Execute any other tasks assigned by the direct supervisor related to the position.</span></span></p><br> <p><span><span>Minimum bachelor's degree in Strategic Planning or Business Administration or Planning and Organization or Data Analysis or equivalent from an accredited university</span></span></p><br><p><span><span>§</span></span><span><span>7 years or more of related practical experience.</span></span></p><br><p><span><span>§</span></span><span><span>Experience in developing and implementing strategic plans and operational plans and policies.</span></span></p><br></div> </div>

<p class="MsoListParagraphCxSpFirst" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l1 level1 lfo2;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Bachelor's degree in Human Resources Management, or Business Administration or any related field.</span></span></p><p class="MsoListParagraphCxSpLast" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l1 level1 lfo2;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Practical experience of at least (10) years in the field of Human Resources,</span><span style="mso-ansi-language:#4C09;mso-color-alt:windowtext;" lang="AR-SA"> including supervisory experience.</span></span></p><p class="MsoNormal" style="background-color:white;text-align:right;vertical-align:bottom;" dir="RTL">&nbsp;</p><p class="MsoNormal" style="background-color:white;text-align:right;vertical-align:bottom;" dir="RTL"><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA"><strong>Required competencies:</strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Strategic thinking.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Decision making and problem solving.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Leading and enabling teams.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Building and managing relationships with stakeholders.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Stakeholder communication and influence.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Communication and influence.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Planning, organizing, and prioritizing.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Innovation and continuous improvement.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Agility and adaptability.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Teamwork spirit.</span></span></p><p class="MsoListParagraphCxSpLast" style="background-color:white;margin-right:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;tab-stops:list 18.0pt;text-align:right;text-indent:-18.0pt;vertical-align:bottom;" dir="RTL"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-family:Symbol;mso-bidi-size:11.0pt;mso-fareast-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="color:black;font-family:&quot;Dubai&quot;,sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="AR-SA">Focus on results and organizational impact</span></span></p>

<p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><span lang="EN-US"><strong>Educational Qualification</strong></span><span dir="LTR"><strong>:</strong></span></span><br><span style="font-family:&quot;Dubai&quot;,sans-serif;"><span lang="EN-US">Bachelor's degree in Business Administration, Public Administration, Auditing, Risk Management, Governance and Compliance, or any related field</span><span dir="LTR">.</span></span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><span lang="EN-US"><strong>Professional Experience</strong></span><span dir="LTR"><strong>:</strong></span></span><br><span style="font-family:&quot;Dubai&quot;,sans-serif;"><span lang="EN-US">At least <strong>7 years</strong> of relevant professional experience in the fields of governance, compliance, internal control, auditing, risk management, or related fields, preferably including supervisory or managerial experience</span><span dir="LTR">.</span></span></p>

<p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.42857;margin:0px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">المؤهلات</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;orphans:2;padding:0px 0px 0px 18px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">درجة البكالوريوس/ الماجستير في الهندسة المدنية، أو هندسة السكك الحديدية، أو هندسة النقل، أو الهندسة الميكانيكية، أو الهندسة الكهربائية، أو هندسة الميكاترونيكس، أو الهندسة الكهروميكانيكية</li><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">يجب توفر خبرة لا تقل عن 12 سنة في حال الحصول على درجة الماجستير (14 سنة في حال الحصول على درجة البكالوريوس) في مجال ذي صلة</li></ul>

مطلوب مديرة قسم كول تعلن معارض أبوراشد للسيارات – معرض أبوراشد 61 عن حاجتها لتعيينمديرة قسم Call Center<br>الشروط المطلوبة<br>خبرة قوية وسابقة في إدارة الكول سنتر وقيادة فريق العمل.إجادة اللغة العربية والإنجليزية بمستوى ممتاز.مهارات ممتازة في التواصل والتعامل مع العملاء.القدرة على إدارة ومتابعة فريق الكول سنتر وتحقيق مستهدفات العمل.شخصية قيادية، ملتزمة، وحسنة المظهر والسلوك المهني.إقامة سارية داخل دولة الإمارات.يفضل وجود خبرة سابقة في قطاع السيارات أو المبيعات وخدمة العملاء.<br>الراتب والمزايا: يتم تحديدهما أثناء المقابلة بناءً على الخبرة والكفاءة.<br>مكان العمل: معارض أبوراشد للسيارات – معرض أبوراشد 61<br>للتواصل اتصال أو واتساب: 0589277856

<p class="PDq2pG_selectionAnchorContainer" data-start="0" data-end="21"><strong data-start="0" data-end="21">Academic qualifications:</strong></p><ul data-start="22" data-end="293"><li data-section-id="vd6gho" data-start="22" data-end="112">PhD or Master’s in Business Administration, Finance, Accounting, or a related field, or an equivalent specialization.</li><li data-section-id="cs9vtb" data-start="113" data-end="197">Or a Bachelor's degree in Business Administration, Finance, or Accounting, or an equivalent related field.</li><li data-section-id="pxels3" data-start="198" data-end="293">It is preferred to hold one of the professional certifications in auditing, such as <strong data-start="260" data-end="267">CPA</strong> or <strong data-start="271" data-end="278">CIA</strong> or an equivalent.</li></ul><p data-start="295" data-end="314"><strong data-start="295" data-end="314">Professional experience:</strong></p><ul data-start="315" data-end="452" data-is-last-node="" data-is-only-node=""><li data-section-id="1q3435s" data-start="315" data-end="362"><strong data-start="317" data-end="333">Bachelor:</strong> minimum of <strong data-start="349" data-end="361">10 years</strong> of experience.</li><li data-section-id="zsfbbs" data-start="363" data-end="407"><strong data-start="365" data-end="379">Master:</strong> minimum of <strong data-start="395" data-end="406">5 years</strong> of experience.</li><li data-section-id="17i8ogd" data-start="408" data-end="452" data-is-last-node=""><strong data-start="410" data-end="424">Doctorate:</strong> minimum of <strong data-start="440" data-end="451">3 years</strong> of experience.</li></ul>

<p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><strong>Job Qualifications &amp; Requirements</strong></span></p><ul><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><strong>Education: </strong>Bachelor's/master’s degree in civil engineering, transportation engineering or construction</span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><strong>Experience: </strong>12 years in case of master’s degree (14 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="font-family:&quot;Dubai&quot;,sans-serif;"><strong>Certification:&nbsp;</strong><span style="mso-spacerun:yes;"> </span>Project Management Professional (PMP)</span></p></li></ul>

Job Description<br><br>مدير تنفيذي قطاع الإسناد المؤسسي<br><br>Position: Executive Manager Corporate Support<br><br>Sector: Corporate Support Sector<br><br>Company: UAE Accountability Authority<br><br>Location: Abu Dhabi<br><br>The UAE Accountability Authority is seeking a highly skilled and dynamic Executive Manager to lead its Corporate Support Sector. This senior leadership role is integral to ensuring the seamless operation and strategic advancement of the Authority's support services, directly contributing to the fulfillment of its mission under the guidance of the President of the UAE Accountability Authority.<br><br>About The Role<br><br>As the Executive Manager of Corporate Support, you will play a pivotal leadership role, overseeing all facets of corporate support functions including administrative services, resource management, organizational development, and internal communications. This position requires a visionary leader capable of fostering a collaborative and inclusive environment that enhances operational efficiency and aligns support services with the organization’s strategic goals. You will be entrusted with driving innovation, streamlining processes, and implementing best practices tailored to the unique needs of a public-sector accountability authority.<br><br>Key Responsibilities<br><br>Provide strategic direction and leadership for the Corporate Support Sector, ensuring the highest standards of service delivery across all administrative, logistical, and operational support functions. Develop, refine, and implement comprehensive corporate policies, procedures, and governance frameworks that promote operational efficiency, transparency, and adherence to regulatory and compliance requirements. Foster effective communication and collaboration across departments to enable resource sharing, unified organizational culture, and swift resolution of operational challenges. Lead long-term strategic planning initiatives for the Corporate Support Sector, ensuring alignment with the UAE Accountability Authority’s overarching mission and vision and adapting strategies to evolving organizational needs. Monitor, measure, and report on sector performance through key performance indicators and other metrics, making data-driven recommendations to enhance productivity and service quality. Oversee budgetary planning and resource allocation with fiscal responsibility to maximize operational effectiveness in line with public sector financial guidelines. Champion talent development by building and mentoring a diverse, high-performing team, fostering a culture of continuous learning, inclusive leadership, and career progression opportunities. Engage proactively with key stakeholders including government agencies, external partners, and internal leadership to support collaborative efforts and drive organizational objectives. Implement and manage robust risk management and data privacy protocols within the sector to ensure the integrity, security, and confidentiality of sensitive organizational information. Lead initiatives that promote diversity, equity, and inclusion within the sector to strengthen workplace culture and organizational performance.<br><br>Qualifications And Experience<br><br>A bachelor’s degree in Business Administration, Public Administration, or a related discipline is required; a master’s degree or higher qualification is strongly preferred.12 to 15 years of experience in Corporate Support. Substantial experience in senior management roles within corporate support, administrative services, or organizational development, with a proven track record within government or public sector environments. Demonstrated ability to lead and deliver complex projects, manage multidisciplinary teams, and drive change in dynamic organizational contexts. Deep understanding of governance models, accountability frameworks, and regulatory compliance pertinent to public sector entities. Exceptional strategic thinking, analytical problem-solving, and decision-making skills, with the ability to communicate complex concepts effectively. Excellent interpersonal and communication abilities, fluent in English; proficiency in Arabic is an advantage but not mandatory. A committed advocate for building diverse and inclusive workplaces that foster respect, innovation, and shared success.<br><br>What We Offer<br><br>A meaningful opportunity to contribute to a prominent government authority dedicated to enhancing accountability, transparency, and excellence in public service. A collaborative, inclusive, and innovative work environment that supports professional growth, leadership development, and continuous learning. Competitive remuneration and comprehensive benefits package aligned with public sector standards and reflective of your expertise and contribution. Exposure to high-impact initiatives and the chance to influence government accountability policies and practices on a national level. Opportunities to engage with senior government leaders and stakeholders, expanding your professional network and leadership experience.<br><br>Joining the UAE Accountability Authority as the Executive Manager Corporate Support means becoming an essential part of a forward-thinking institution dedicated to the highest standards of governance and public service. If you are a proactive and visionary leader with a passion for operational excellence, strategic innovation, and a steadfast commitment to public accountability, we encourage you to apply and help shape the future and legacy of this vital organization.

<ul><li><p>Develop and implement comprehensive social media strategies aligned with brand goals and marketing campaigns to boost engagement and generate leads.</p></li><li><p>Create attractive graphic designs and content tailored for various social media platforms to ensure brand consistency.</p></li><li><p>Manage and schedule content across all social channels, optimizing posting times for maximum reach and impact.</p></li><li><p>Manage social media accounts, publish content, monitor social trends, competitor activities, and audience interactions to identify opportunities and guide content strategy.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in Marketing, Communications, Graphic Design, or a related field.</p></li><li><p>Proven practical experience of at least 3 years in social media marketing, content creation, and community management.</p></li><li><p>Proficiency in graphic design software (such as Adobe Creative Suite) and video editing tools.</p></li><li><p>Experience in managing and optimizing paid advertising campaigns on platforms such as Facebook, Instagram, LinkedIn, and Twitter.</p></li></ul>

<p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Job Qualifications &amp; Requirements</strong></span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Education</strong>: Bachelor’s degree/Diploma in Business Administration, Office Management, Human Resources</span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Experience</strong>: 2 Years in case of bachelor’s degree (4 Years in case of Diploma) in related field</span></span></p>

<p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Job Qualifications &amp; Requirements:</strong></span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Education</strong>:</span></span><span style="font-size:10.0pt;"><span style="line-height:115%;"> </span></span><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;">Bachelor’s degree in Civil Engineering or Transportation Engineering or Construction Management; Master’s degree/Ph.D in Infrastructure Management, Innovation Management</span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Experience: </strong>14 years in case of master’s degree, 16 years in case of bachelor’s degree in related field</span></span></p>