Night Shift Jobs - Al Ain UAE
20 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p> Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p> Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma - Any discipline or related fields. </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Setting up machines to start a production cycle.</p></li><li><p>Aware of mold change overs and process parameters.</p></li><li><p>Controlling and adjusting machine.</p></li><li><p>Feeding raw material.</p></li><li><p>Monitoring the machine parameters and report it.</p></li><li><p>Set up machines (calibration, cleaning etc.) to start a production cycle.</p></li><li><p>Control and adjust machine settings (e.g., speed).</p></li><li><p>Feed raw material or parts to semi-automated machines.</p></li><li><p>Inspect parts with precision and measuring tools.</p></li><li><p>Test operation of machines periodically.</p></li><li><p>Fix issues that might occur during the shift.</p></li><li><p>Check output to spot any machine-related mistakes or flaws.</p></li><li><p>Keep records of approved and defective units or final products.</p></li><li><p>Maintain activity logs.</p></li><li><p>Understanding of production procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Good and strong experience on injection molding machines specially for PET industry (preform & Caps manufacturing).</p></li><li><p>Teamwork and good communication skills. </p></li><li><p>3-4 years of experience. </p></li><li><p>Experience working on Husky and Engel machines. </p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. </p></li></ul>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</p><p><strong>Responsibilities</strong></p><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality </p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. </p></li></ul><p></p></section>
<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead and manage clinical and non-clinical operations within their respective units in a shift, ensuring optimal resource allocation and utilization.</p></li><li><p>Supervise and mentor nursing staff, providing guidance, support, and performance evaluations to foster professional development and high-quality patient care.</p></li><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li></ul><br><p>Paediatric Nurse will:</p><ul><li><p>Deliver duties that focus on the protection, promotion, and optimization of the health of children from new-born age through young adulthood.</p></li><li><p>Deliver care focused on patient and family-centred approaches.</p></li><li><p>Educate mothers and families to protect the paediatric patient from injuries.</p></li><li><p>Manage diseases (as part of an interdisciplinary team) to restore heath, and maximizing comfort.</p></li><li><p>Support children and families to adopt strategies to support self-care and physical and cognitive development.</p></li><li><p>Administer prescribed medication and monitor the patient's progress.</p></li><li><p>Assessing growth patterns.</p></li><li><p>Evaluating developmental milestones and educating parents about normal growth and development.</p></li></ul><p>Eliciting comprehensive health histories</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential: <em>the post holder must</em></strong></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p><p></p></section>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you.</p>
<p>In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>About us</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you.</p>
<p>In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Including but not limited to the following activities:</p></li><li><p>Identifies potential safety or fire hazards; takes action or makes recommendations to eliminate hazard. </p></li><li><p>Assures that fire extinguishers, smoke detectors, fire alarms, sprinkler system and fire hydrants are in operating condition; conducts fire drills and participates in fire prevention programs.</p></li><li><p>Conducts or participates in employee safety and accident prevention programs.</p></li><li><p>Supervise the security rounds in order to protect the buildings and grounds against trespassing, theft, and vandalism.</p></li><li><p>Apprehends persons suspected of theft, vandalism, or trespassing; contacts police and detains suspect until police arrive.</p></li><li><p>Responds to all fire alarms; determines whether a fire exists; attempts to extinguish fire and contacts fire department.</p></li><li><p>Writes incident and accident reports and maintains a record of activities.</p></li><li><p>Performs related work as assigned.</p></li></ul><p> Additional Job Duties</p><ul><li><p>Assures safety coverage for an assigned shift by scheduling assignments and overseeing the work In-House security personnel.</p><ul><li><p>Provides training and explains work instructions to subordinate Fire and Safety Officers. </p><ul><li><p>Plans, develops and conducts employee safety, fire prevention and accident prevention programs. </p></li></ul></li></ul></li><li><p>Regularly performs safety and security activities recognized as the most complex and difficult.</p></li><li><p>Actively participate in JCI accreditation project.</p></li></ul><br><p><strong>OSH ROLES AND RESPONSIBILITIES:</strong></p><p><strong><u>General:</u></strong></p><p><strong><u> </u></strong>Comply with reasonable OSH instructions, policies and safe working procedures </p><ul><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p>Be familiar with emergency and evacuation procedures </p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety </p></li><li><p>Assist with the preparation of risk assessments </p></li><li><p>Report OSH Hazards, incidents, Near misses and issues </p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong>Specific</strong>:</p><p><strong>OSH Facilitator-FMS /Fire and Safety Officer</strong></p><ul><li><p>Reports to the EHSMS Dept./Quality and have the immediate control of the workplace in the event of any emergencies/incidents/accidents.</p></li><li><p>Maintain and conduct periodic checks & tests of all safety equipment such as firefighting, emergency equipment and the fire system, signages and plans.</p></li><li><p>Ensuring FMS staff are adequately trained to perform their work safely e.g. OSHMS induction, safe work practices, risk assessments, specialized safety training (Specific Trainings);</p></li><li><p>Ensure regular workplace OSH inspections are conducted;</p></li><li><p>Ensure appropriate hazard identification and risk assessment activities are recorded and maintained for all OSH/ EHS activities and events;</p></li><li><p>Ensures that all contractors working in NMCSH Al Ain primases have undergone OSHMS induction before commencing the work. Coordinate & supervise all contractors and vendor’s activities.</p></li><li><p>Inspects Contractor work activities during any renovation and construction activities.</p></li><li><p>Conduct Joint OSH risk assessment with contractor and communicate to the relevant party.</p></li><li><p>Maintain an implement the management of contractors related to OSHAD-SF requirements.</p></li><li><p>Ensure that annually OSH Competency Assessment is conducted for all departmental staff, by evaluating the skills of staff. An action plan and competency records shall be maintained by as per the ADM-EHS-P014-12 OSH competency procedure. </p></li></ul><p><strong>OSHMS Committee:</strong></p><ul><li><p>Oversee and direct the planning, coordination, development, implementation, monitoring of implementation and compliance of and with NMCSH OSHMS.</p></li><li><p>Evaluate and assess the existing conditions, operations, and practices at NMCSH to determine the impact of and general compliance with OSH.</p></li><li><p>Perform risk assessments to identify and generate improvement opportunities and need for process changes to comply with OSH.</p></li><li><p>Propose and review OSH program budget, resources, staffing plan, program and staff objectives, action plans, monitoring and reporting, and timelines.</p></li><li><p>Review quarterly OSH reports, OSH incident reports and annual independent external NMCSH OSH are sent to DOH as per DOH OSHMS Monitoring and reporting requirements.</p></li><li><p>Review and approve the internal audits/inspection plan of OSH and an independent external audit on an annual basis. Audit report/result are reviewed and approved.</p></li><li><p>Review the OSH performance and analysis the action plan/root cause if required.</p></li><li><p>Authorize the change before implementation and/or startup. Authorization will be documented in the minute of meeting.</p></li><li><p>Report to Senior Management the status and progress of the development, implementation, monitoring and compliance on NMCSH OSH requirements a least once per year</p></li></ul><p><strong>Committee Members:</strong></p><ul><li><p>Membership will consist of permanent members who are required to attend all meetings.</p></li><li><p>Reports to be submitted to OSHMS Committee comprising all OSHMS/EHSMS issues and matter.</p></li><li><p>If OSHMS Committee assigns additional roles and responsibilities, then it will be fulfilled.</p></li></ul><p><strong>Osh investigators, team member roles and responsibilities.</strong></p><ul><li><p>Ensure as soon as practicable following the occurrences, shall collect the statements of witnesses and other relevant to the occurrence. </p></li><li><p>Maintain a timeline of events, Include dates and names on initial report, initial and subsequent contact details, meeting /conference calls, and decisions pertaining to the incident.</p></li><li><p>Instructs others if conducting case finding or active/enhanced surveillance.</p></li><li><p>Ensure an initial written report of the incident is submitted to Team Leader within assigned timeframe by the Team leader. </p></li><li><p>Carryout case investigation activities as delegated by the Team Leader.</p></li><li><p>Provide daily status report of outstanding and completed investigations to the Team Leader.</p></li><li><p>Complete OSH investigation and reporting forms</p></li><li><p>Ensure to comply with roles and responsibility defined NMCSH 013.ADM-EHS- P006-12 HAZARD, NEAR MISS AND INCIDENT REPORTING POLICY</p></li></ul><p><strong> OSH Internal Auditor: </strong></p><ul><li><p>Ensure internal audit is effective to improve its OSH performance. </p></li><li><p>Ensure to conduct OSHMS internal audit as per OSHAD-SF/NMCSH Al Ain requirements.</p></li></ul><p><strong>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</strong></p><ul><li><p>Health Information Literacy and Skills:</p></li><li><p>Adhere to information systems policies and procedures as required by Health Care Organization.</p></li><li><p>Privacy, Confidentiality of Health Information:</p></li><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p><ul><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul></li><li><p>Health Information/Data Technical Security:</p></li><li><p>Apply departmental and organizational data and information system security policies</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Educational level - acquired through completion of related course.</p></li><li><p>Experience – At least two years of experience in a public safety occupation preferred.</p></li><li><p>Excellent command of oral and written English. Knowledge in Arabic is desirable.</p></li><li><p>Knowledge of state laws related to the safety of people and property. </p></li><li><p>Knowledge of the principles of safety, accident, and fire prevention.</p></li><li><p>Knowledge of first aid methods and techniques. </p></li><li><p>Knowledge of departmental policies, procedures, rules and regulations related to the </p></li><li><p>safety and security of people and property.</p></li><li><p>Ability to maintain composure and respond properly during emergencies. </p></li><li><p>Ability to learn and apply written laws, rules, and regulations related to the work. </p></li><li><p>Ability to train, guide and evaluate the work of other Fire and Safety Officers.</p></li><li><p>Ability to determine work priorities and allocate work to other Fire and Safety Officers. </p></li><li><p>Ability to work independently.</p></li><li><p>Ability to plan, develop and conduct employee safety, fire prevention and accident prevention programs. </p></li></ul><p> <strong>Performance Criteria:</strong></p><ul><li><p>Ability to work constructively and interact professionally with others</p><ul><li><p>Ability to attend to meetings outside of normal business hours</p><ul><li><p>Ability to respond to emergencies on a 24-hour basis. </p></li></ul></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Including but not limited to the following activities:</p></li><li><p>Identifies potential safety or fire hazards; takes action or makes recommendations to eliminate hazard. </p></li><li><p>Assures that fire extinguishers, smoke detectors, fire alarms, sprinkler system and fire hydrants are in operating condition; conducts fire drills and participates in fire prevention programs.</p></li><li><p>Conducts or participates in employee safety and accident prevention programs.</p></li><li><p>Supervise the security rounds in order to protect the buildings and grounds against trespassing, theft, and vandalism.</p></li><li><p>Apprehends persons suspected of theft, vandalism, or trespassing; contacts police and detains suspect until police arrive.</p></li><li><p>Responds to all fire alarms; determines whether a fire exists; attempts to extinguish fire and contacts fire department.</p></li><li><p>Writes incident and accident reports and maintains a record of activities.</p></li><li><p>Performs related work as assigned.</p></li></ul><p> Additional Job Duties</p><ul><li><p>Assures safety coverage for an assigned shift by scheduling assignments and overseeing the work In-House security personnel.</p><ul><li><p>Provides training and explains work instructions to subordinate Fire and Safety Officers. </p><ul><li><p>Plans, develops and conducts employee safety, fire prevention and accident prevention programs. </p></li></ul></li></ul></li><li><p>Regularly performs safety and security activities recognized as the most complex and difficult.</p></li><li><p>Actively participate in JCI accreditation project.</p></li></ul><br><p><strong>OSH ROLES AND RESPONSIBILITIES:</strong></p><p><strong><u>General:</u></strong></p><p><strong><u> </u></strong>Comply with reasonable OSH instructions, policies and safe working procedures </p><ul><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p>Be familiar with emergency and evacuation procedures </p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety </p></li><li><p>Assist with the preparation of risk assessments </p></li><li><p>Report OSH Hazards, incidents, Near misses and issues </p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong>Specific</strong>:</p><p><strong>OSH Facilitator-FMS /Fire and Safety Officer</strong></p><ul><li><p>Reports to the EHSMS Dept./Quality and have the immediate control of the workplace in the event of any emergencies/incidents/accidents.</p></li><li><p>Maintain and conduct periodic checks & tests of all safety equipment such as firefighting, emergency equipment and the fire system, signages and plans.</p></li><li><p>Ensuring FMS staff are adequately trained to perform their work safely e.g. OSHMS induction, safe work practices, risk assessments, specialized safety training (Specific Trainings);</p></li><li><p>Ensure regular workplace OSH inspections are conducted;</p></li><li><p>Ensure appropriate hazard identification and risk assessment activities are recorded and maintained for all OSH/ EHS activities and events;</p></li><li><p>Ensures that all contractors working in NMCSH Al Ain primases have undergone OSHMS induction before commencing the work. Coordinate & supervise all contractors and vendor’s activities.</p></li><li><p>Inspects Contractor work activities during any renovation and construction activities.</p></li><li><p>Conduct Joint OSH risk assessment with contractor and communicate to the relevant party.</p></li><li><p>Maintain an implement the management of contractors related to OSHAD-SF requirements.</p></li><li><p>Ensure that annually OSH Competency Assessment is conducted for all departmental staff, by evaluating the skills of staff. An action plan and competency records shall be maintained by as per the ADM-EHS-P014-12 OSH competency procedure. </p></li></ul><p><strong>OSHMS Committee:</strong></p><ul><li><p>Oversee and direct the planning, coordination, development, implementation, monitoring of implementation and compliance of and with NMCSH OSHMS.</p></li><li><p>Evaluate and assess the existing conditions, operations, and practices at NMCSH to determine the impact of and general compliance with OSH.</p></li><li><p>Perform risk assessments to identify and generate improvement opportunities and need for process changes to comply with OSH.</p></li><li><p>Propose and review OSH program budget, resources, staffing plan, program and staff objectives, action plans, monitoring and reporting, and timelines.</p></li><li><p>Review quarterly OSH reports, OSH incident reports and annual independent external NMCSH OSH are sent to DOH as per DOH OSHMS Monitoring and reporting requirements.</p></li><li><p>Review and approve the internal audits/inspection plan of OSH and an independent external audit on an annual basis. Audit report/result are reviewed and approved.</p></li><li><p>Review the OSH performance and analysis the action plan/root cause if required.</p></li><li><p>Authorize the change before implementation and/or startup. Authorization will be documented in the minute of meeting.</p></li><li><p>Report to Senior Management the status and progress of the development, implementation, monitoring and compliance on NMCSH OSH requirements a least once per year</p></li></ul><p><strong>Committee Members:</strong></p><ul><li><p>Membership will consist of permanent members who are required to attend all meetings.</p></li><li><p>Reports to be submitted to OSHMS Committee comprising all OSHMS/EHSMS issues and matter.</p></li><li><p>If OSHMS Committee assigns additional roles and responsibilities, then it will be fulfilled.</p></li></ul><p><strong>Osh investigators, team member roles and responsibilities.</strong></p><ul><li><p>Ensure as soon as practicable following the occurrences, shall collect the statements of witnesses and other relevant to the occurrence. </p></li><li><p>Maintain a timeline of events, Include dates and names on initial report, initial and subsequent contact details, meeting /conference calls, and decisions pertaining to the incident.</p></li><li><p>Instructs others if conducting case finding or active/enhanced surveillance.</p></li><li><p>Ensure an initial written report of the incident is submitted to Team Leader within assigned timeframe by the Team leader. </p></li><li><p>Carryout case investigation activities as delegated by the Team Leader.</p></li><li><p>Provide daily status report of outstanding and completed investigations to the Team Leader.</p></li><li><p>Complete OSH investigation and reporting forms</p></li><li><p>Ensure to comply with roles and responsibility defined NMCSH 013.ADM-EHS- P006-12 HAZARD, NEAR MISS AND INCIDENT REPORTING POLICY</p></li></ul><p><strong> OSH Internal Auditor: </strong></p><ul><li><p>Ensure internal audit is effective to improve its OSH performance. </p></li><li><p>Ensure to conduct OSHMS internal audit as per OSHAD-SF/NMCSH Al Ain requirements.</p></li></ul><p><strong>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</strong></p><ul><li><p>Health Information Literacy and Skills:</p></li><li><p>Adhere to information systems policies and procedures as required by Health Care Organization.</p></li><li><p>Privacy, Confidentiality of Health Information:</p></li><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p><ul><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul></li><li><p>Health Information/Data Technical Security:</p></li><li><p>Apply departmental and organizational data and information system security policies</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Educational level - acquired through completion of related course.</p></li><li><p>Experience – At least two years of experience in a public safety occupation preferred.</p></li><li><p>Excellent command of oral and written English. Knowledge in Arabic is desirable.</p></li><li><p>Knowledge of state laws related to the safety of people and property. </p></li><li><p>Knowledge of the principles of safety, accident, and fire prevention.</p></li><li><p>Knowledge of first aid methods and techniques. </p></li><li><p>Knowledge of departmental policies, procedures, rules and regulations related to the </p></li><li><p>safety and security of people and property.</p></li><li><p>Ability to maintain composure and respond properly during emergencies. </p></li><li><p>Ability to learn and apply written laws, rules, and regulations related to the work. </p></li><li><p>Ability to train, guide and evaluate the work of other Fire and Safety Officers.</p></li><li><p>Ability to determine work priorities and allocate work to other Fire and Safety Officers. </p></li><li><p>Ability to work independently.</p></li><li><p>Ability to plan, develop and conduct employee safety, fire prevention and accident prevention programs. </p></li></ul><p> <strong>Performance Criteria:</strong></p><ul><li><p>Ability to work constructively and interact professionally with others</p><ul><li><p>Ability to attend to meetings outside of normal business hours</p><ul><li><p>Ability to respond to emergencies on a 24-hour basis. </p></li></ul></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity. </p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p> Efficient use of the Hospital Management system and tools, in order to schedule </p><p> appointments and maintain patient confidentiality.</p><br></li><li><p> To maintain Courtesy and Professionalism with the use of appropriate voice </p><p> Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p> To provide all callers with accurate and relevant information by focusing on First</p><p> Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the </p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required </p><p> training and development programs arranged by the HR and Training Department.</p></li><li><p> Ensure to exhibit a willingness to help at all times. Works evenings, nights, </p><p> Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related </p><p> to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates </p></li></ol><p> and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and </p></li><li><p> demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p> Preferably a college graduate in any discipline.</p><ul><li><p> Clarity in communication while speaking to the caller.</p></li><li><p> Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p> Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.</p></li><li><p> Must have good interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills. </p></li><li><p> Patient focused; service oriented; patient & understanding.</p></li><li><p> Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure</p></li><li><p> Reliable, punctual, dependable, and responsive.</p></li><li><p> Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p>
<p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p>
<p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p>
<p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p>New Requirement – *Homecare Nurses* (Female)
*Client Name* : Al Freej Home Healthcare
*Location* : Al Ain
*Position* : Homecare Registered Nurse
Gender: Female
Nationalities: Indian, Filipino, Malaysian, Indonesian, Nepali
*Salary:*
• Indian Nurses – 6500 to AED 7,500
• Other Nationalities – Up to AED 9,000 (based on profile)</p><p> *Eligibility* :
• DOH-licensed candidates
• Candidates who have completed Prometric and are awaiting exam can also apply
• Other Lisenced Nurses - Half salary until the DOH lisence is Active
DHA/MOH Eligibility Letter holders can apply if willing to convert Dataflow and license to DOH at their own expense (company will assist)
*Interview Mode* : Online & Offline
*Benefits* :
Free accommodation & transportation . isa & insurance provided . Paid annual leave
*Duty Hours :
* 5 days/week, 12-hour day shifts, 2 days Off
*Process Update* :
• A dedicated WhatsApp group will be created shortly by the client for profile sharing
• All profiles must be shared through that group
*Action Required:*
• Start sourcing immediately
• Profile submissions to begin from today
Note: No service charge applicable
Let’s close this requirement at the earliest.</p>
<p>New Requirement – *Homecare Nurses* (Female)
*Client Name* : Al Freej Home Healthcare
*Location* : Al Ain
*Position* : Homecare Registered Nurse
Gender: Female
Nationalities: Indian, Filipino, Malaysian, Indonesian, Nepali
*Salary:*
• Indian Nurses – 6500 to AED 7,500
• Other Nationalities – Up to AED 9,000 (based on profile)</p><p> *Eligibility* :
• DOH-licensed candidates
• Candidates who have completed Prometric and are awaiting exam can also apply
• Other Lisenced Nurses - Half salary until the DOH lisence is Active
DHA/MOH Eligibility Letter holders can apply if willing to convert Dataflow and license to DOH at their own expense (company will assist)
*Interview Mode* : Online & Offline
*Benefits* :
Free accommodation & transportation . isa & insurance provided . Paid annual leave
*Duty Hours :
* 5 days/week, 12-hour day shifts, 2 days Off
*Process Update* :
• A dedicated WhatsApp group will be created shortly by the client for profile sharing
• All profiles must be shared through that group
*Action Required:*
• Start sourcing immediately
• Profile submissions to begin from today
Note: No service charge applicable
Let’s close this requirement at the earliest.</p>