Microsoft Dynamics Jobs - Al Ain UAE
36 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Oversee daily operations of the food and beverage outlets, ensuring seamless service and guest satisfaction.</li><li>Train, mentor, and motivate staff to uphold service standards and achieve performance goals.</li><li>Manage inventory, order supplies, and control costs to maintain profitability within budget constraints.</li><li>Handle guest complaints and resolve issues promptly and professionally, ensuring guest retention.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possesses a Diploma or Degree in Hospitality Management or a related field.</li><li>Holds a minimum of 2 years of experience in a supervisory role within the food and beverage industry.</li><li>Demonstrates strong leadership skills, with a proven ability to motivate and manage a team.</li><li>Exhibits excellent communication and interpersonal skills to interact effectively with guests and staff.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a motivated <strong>UAE National</strong> to join our team as a <strong>Franchise Coordinator</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate franchise and tenant operations within the university campus.</p></li><li><p>Manage lease agreements, renewals, and tenancy documentation.</p></li><li><p>Liaise with tenants, contractors, and internal departments.</p></li><li><p>Monitor service quality, compliance, and maintenance activities.</p></li><li><p>Support rent collection, utility coordination, and reporting.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>UAE National (Emirati)</p></li><li><p>Bachelor's Degree</p></li><li><p>Experience in Administration, Customer Service, Property Management, Leasing, or Facilities Management preferred.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Proficient in Microsoft Office.</p></li></ul><p><strong>Industry:</strong> Facilities Management / Property Management</p><p><strong>Location:</strong> Al Ain, UAE</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Urgent Hiring – Accountant</strong></p><p>We are seeking a qualified <strong>Accountant</strong> to join our growing trading company.</p><br><p><strong>Job Details:</strong></p><ul><li><p><strong>Position:</strong> Accountant</p></li><li><p><strong>Nationality:</strong> Open to all nationalities</p></li><li><p><strong>Gender:</strong> Male or Female</p></li><li><p><strong>Location:</strong> UAE</p></li><li><p><strong>Joining:</strong> Immediate joiners only</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Competitive Salary</p></li><li><p>Company Visa</p></li><li><p>Medical Insurance</p></li><li><p>Professional and friendly working environment</p></li><li><p>Career growth opportunities</p></li></ul><p>If you meet the above requirements and are available to join immediately, we would love to hear from you. Please submit your updated CV.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong></p><ul><li><p>Previous experience in a <strong>Trading Company</strong> is mandatory.</p></li><li><p>Hands-on experience with <strong>Zoho Books / Zoho Accounting System</strong>.</p></li><li><p>Strong knowledge of accounting, financial reporting, accounts payable & receivable, bank reconciliation, and inventory management.</p></li><li><p>Proficiency in Microsoft Excel.</p></li><li><p>Strong analytical, organizational, and communication skills.</p></li></ul><p></p></section>
<p>Warehouse Duties</p><ul><li><p>Lead daily stock loading, unloading, receiving, and dispatch operations.</p></li><li><p>Inspect incoming goods for damage and verify shipments against delivery notes.</p></li><li><p>Maintain accurate inventory records using computer databases or ERP software.</p></li></ul><p>Administrative Duties</p><ul><li><p>Enter data, draft basic business correspondence, and compile daily or weekly reports.</p></li><li><p>Maintain filing systems for shipping documents, invoices, and staff logs.</p></li></ul><p>Teamwork & Safety</p><ul><li><p>Assign and oversee daily tasks for warehouse helpers and support staff.</p></li><li><p>Monitor staff attendance, punctuality, and adherence to workplace safety protocols.</p></li><li><p>Report accidents, stock shortages, or facility issues to management promptly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Prior experience in warehouse operations, logistics, or a similar role.</p></li><li><p>Basic proficiency with computers, ERP/inventory software, and MS Office.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Ability to lead and coordinate a small team.</p></li><li><p>Good written communication skills for reports and correspondence.</p></li><li><p>Physically able to assist with loading/unloading as needed.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ob Description</strong>: </p><ul><li><p>Delivering lab sessions related to the Al & Robotics program, including teaching, grading, and supervising students.</p></li><li><p> Assisting course instructors with the preparation and delivery of course and laboratory materials.</p></li><li><p>Actively participating in departmental and college activities.</p></li><li><p>Performing tasks related to departmental reporting, program reviews, and accreditation processes as assigned.</p></li><li><p>Conducting tutoring sessions to support students as assigned by the college management.</p></li><li><p>Proficiency in oral and written communication skills in English.</p></li><li><p>Demonstrated ability and willingness to collaborate effectively with faculty and college staff.</p></li><li><p>Prior professional experience in a university or college setting (preferred).</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proficiency in both Arabic and English language, spoken and written.</p></li><li><p>Excellent public relations writing skills</p></li><li><p>Good command of Computer use, particularly MS office programs.</p></li><li><p>Strong communication skills, courteous and people friendly personality.</p></li><li><p>Ability to handle multiple assignments</p></li><li><p>2 years related experience, fresh graduates can also apply</p></li><li><p>When sending CV, a copy of photograph should be included</p></li></ul><p></p></section>
<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a customer-focused and detail-oriented Service Advisor to join our Aftersales team across the UAE. In this role, you will be the key point of contact between customers and the workshop, ensuring every customer receives professional, transparent, and efficient service experience. You will play an important role in driving customer satisfaction, service revenue, and smooth workshop operations by accurately understanding customer needs, coordinating repairs, and ensuring timely vehicle delivery.</p><p>What you will do</p><ul><li><p>Welcome customers promptly and understand their vehicle service requirements clearly.</p></li><li><p>Record customer concerns accurately and prepare detailed job cards for the workshop team.</p></li><li><p>Provide repair and maintenance estimates, explain job details, and communicate timelines clearly.</p></li><li><p>Coordinate with technicians and workshop teams to monitor job progress and ensure timely completion.</p></li><li><p>Keep customers informed about the status of their vehicle, any additional repairs required, and possible delays.</p></li><li><p>Obtain approvals for extra repairs and ensure all documentation is completed accurately.</p></li><li><p>Deliver vehicles to customers, explain the work completed and invoice details, and guide them through the handover process.</p></li><li><p>Support achievement of service and other sales revenue targets through value-added services.</p></li><li><p>Handle customer concerns professionally and work towards maintaining high customer satisfaction scores.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer service, communication and relationship management skills.</p></li><li><p>3 to 5 years of overall experience in an automobile dealership environment. At least 3 years of experience as a Service Advisor within a Service Department.</p></li><li><p>Good knowledge of automotive service processes and dealership operations.</p></li><li><p>Attention to detail when preparing estimates, repair orders, and service documentation. Working knowledge of MS Office and ERP / dealer management systems.</p></li></ul><p></p></section>
<ul><li><p>To perform the professional duties of an endocrinologist in accordance with the delineation of privileges as recommended and approved by the CPC.</p></li><li><p>To perform his duties in the Endocrinology Clinic, evaluating patients with hormonal diseases.</p></li><li><p>Provides after working hours on call emergency coverage for endocrinology. emergencies.</p></li><li><p>To perform endocrinal procedures – dynamic hormonal test in appropriate patient</p></li><li><p>To provide consultation/referral services to the in patient services in his area of expertise.</p></li><li><p>To work with the patients throughout the entire process starting from consultation to treatment plan.</p></li><li><p>Provides supervision and education to the staff nurses, patients and technicians.</p></li><li><p>Participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).</p></li><li><p>Performs additional duties as designated by the Head of the Department.</p></li><li><p>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.</p></li><li><p>Monitor and manage clinical risks associated with direct patient care.</p></li><li><p>Ensure compliance with clinical governance and quality management standards.</p></li><li><p>Maintain accurate medical records.</p></li><li><p>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.</p></li><li><p>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>At least 3 - 5 years’ post qualification experience at Specialist level</p></li><li><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li><li><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM </p></li></ul>
<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Skills Required:</strong></p><ul><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication and interpersonal abilities.</p></li><li><p>Recruitment and interviewing skills.</p></li><li><p>Staff scheduling and workforce coordination.</p></li><li><p>Knowledge of healthcare regulations and nursing standards.</p></li><li><p>Time management and organizational skills.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Documentation, filing, and record-keeping expertise.</p></li><li><p>Problem-solving and decision-making abilities.</p></li><li><p>Ability to handle confidential information professionally.</p></li><li><p>Attention to detail and accuracy in administrative tasks.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>Conflict resolution and employee relations skills.</p></li><li><p>Report preparation and administrative coordination.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Nursing (BSN) or equivalent qualification.</p></li><li><p>Valid nursing license (DOH, DHA, MOH, or eligibility preferred).</p></li><li><p>Minimum 2–3 years of experience in a supervisory, coordinator, or team leader role.</p></li><li><p>Strong knowledge of healthcare operations, staff management, and compliance requirements.</p></li><li><p>Experience in recruitment, interviewing, onboarding, and staff scheduling.</p></li><li><p>Proficient in maintaining employee records, filing systems, and attendance/DTR monitoring.</p></li><li><p>Excellent leadership, communication, and interpersonal skills.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Proficient in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Ability to manage multiple tasks, prioritize workloads, and meet deadlines.</p></li><li><p>Professional, proactive, and able to work independently with minimal supervision.</p></li><li><p>Experience in home healthcare or healthcare staffing operations will be an added advantage.</p></li></ul><p></p></section>
<p>The role involves working on projects associated with Sewage & Stormwater, Flood Alleviation, Wastewater Networks and Water distribution networks Pumping Station, Recycling Plant and rehabilitation works. This will involve undertaking investigations, planning, designing, tendering, contract administration and construction supervising & monitoring.</p><p>Key accountabilities for this position include but are not limited to:</p><br><ul><li><p>Technical Delivery:</p></li></ul><p>Interacting with clients and contractor staff to determine and verify project requirements.</p><p>Preparing inspection reports and site records.</p><p>Performing civil and structural tests.</p><p>Providing general inspection on all construction labor and subcontracted tasks to ensure professional workmanship.</p><p>Identifying non-conforming works, generating reports and corrective actions, and coordinating responses.</p><p> Performs other responsibilities associated with this position as may be appropriate.</p><br><ul><li><p>Collaboration and working as part of a team.</p><br></li></ul><p> Work in conjunction with engineers to solve project design problems, support performing basic design calculations as required.</p><p>Conduct technical, feasibility studies and site investigations.</p><p>Liaison with teams working remotely from other parts of the world to facilitate completion of tasks, and project.</p><p>Excellent verbal and written English communication skills.</p><p>Experienced in the survey work with modern instruments and in keeping site measurement records</p><br><ul><li><p>Client Service Management</p><br></li></ul><p> Internal and external client liaison</p><p> Ability to build and maintain lasting and positive relationships.</p><p> Experience in utility diversions and management.</p><p>Proficient in software i.e. excel and MS word</p><br><ul><li><p>Follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner.</p><br></li></ul><p>Complete all work in line with Stantec Core Values and in accordance with the Stantec Quality Systems and Project Quality Procedures.</p><p>Design for safety, i.e., Construction Design Management.</p><br><ul><li><p>Other duties as requested from time to time by the Assistant Resident Engineer.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>The Inspector must have relevant technical qualification and must have not less than 5 years' experience in miscellaneous Sewage / Sewerage rehab work projects and supervision of infrastructure works.</p></li><li><p>Must have a Diploma/Degree in Civil.</p></li><li><p>Must be well experienced in the survey work with modern instruments and in keeping site measurement records.</p></li><li><p>Experience in identifying non-conforming works, generating reports and corrective actions and coordinating responses.</p></li><li><p>Excellent verbal and written English communication skills.</p></li></ul>
<ul><li>Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.</li><li>Monitor and manage IT systems and networks, proactively identifying potential issues before they escalate.</li><li>Install, configure, and maintain operating systems and applications, tailoring setups to meet user needs.</li><li>Document troubleshooting processes and solutions to create a comprehensive knowledge base for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>The candidate must have strong troubleshooting skills, good communication abilities, and the capability to work effectively under pressure.
· Minimum 6 years of relevant experience in IT support or a similar technical support role.
· Able to work independently while contributing effectively within a team environment.
· Demonstrates a positive, customer-focused approach to end-user support.
· Native Arabic-speaking capability is required.
Educational Requirements / Other Qualifications
· Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
· Relevant IT certifications will be an advantage, such as CompTIA A+/Network+, Microsoft 365 Fundamentals, Azure Fundamentals, ITIL Foundation, or CCNA.
· Native Arabic speaker with good English communication skills.
Experience required
· Minimum 6 years of relevant experience in IT support, service desk, desktop support, endpoint administration, or a similar technical support role.
Technical Skills
· Strong working knowledge of Windows 10/11, macOS, endpoint hardware, drivers, printers, and standard business applications.
· Proficient in Microsoft 365 applications and services, including Outlook, Teams, OneDrive, SharePoint, Exchange Online, and Office applications.
· Hands-on experience with Active Directory, user account administration, remote support tools, endpoint management tools, and IT ticketing systems.
· Ability to diagnose hardware, software, network, and access-related issues and recommend practical, secure, and timely solutions.
· Exposure to Salesforce or similar CRM/business platforms will be an added advantage.
· Basic understanding of endpoint security, patch management, antivirus tools, device compliance, and IT security best practices.
Experience supporting queue management systems, asset management systems, service desk platforms, and common enterprise support tools.
Skills
troubleshooting
communication
IT support</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provides comprehensive and diligent neurosurgical care to all assigned patients including pre- and post-operative care and such neurosurgical procedures as are within incumbent's competence.</p></li><li><p>Performs professional duties at the OPD at which outpatient neurosurgical care is to be rendered to patients.</p></li><li><p>Assumes after-hours responsibility for the care of neurosurgical cases and makes daily rounds for those hospitalized.</p></li><li><p>Refers to, or consults with, other neurosurgeons on those cases that require more specialized diagnostic or therapeutic procedures.</p></li><li><p>Adheres to the Bylaws and Rules and Regulations of the Medical Department and assures that work performed is in keeping with the established standards of the Joint Commission on Accreditation of Hospitals.</p></li><li><p>Consults with the anesthesiologist on the choice of anesthesia to be used.</p></li><li><p>Maintains complete and accurate records of all cases.</p></li><li><p>Participates in and contributes to in-service activities such as lectures, conferences and rounds.</p></li><li><p>Keeps confidentiality of the patient's disease.</p></li><li><p>Keeps a high standard in the neurosurgical field by attending meetings of neurosurgery, reviewing specialized journals and updated literature and keeps a high medical and ethical standard as required by the NMCSH, Alain rules and regulations.</p></li><li><p>Participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).</p></li><li><p>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.</p></li><li><p>Monitor and manage clinical risks associated with direct patient care.</p></li><li><p>Ensure compliance with clinical governance and quality management standards.</p></li><li><p>Maintain accurate medical records.</p></li><li><p>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.</p></li></ul><p>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>At least 3 - 5 years’ post qualification experience at Specialist level (independent of country)</p></li><li><p>At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li><li><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</p></li></ul><p></p></section>
<p>We are seeking an experienced and detail-oriented Material / QA/QC Engineer to join our Bridge Maintenance Project team for Al Ain Municipality. The successful candidate will be responsible for ensuring that all materials, workmanship, inspections, and quality control procedures comply with project specifications, municipal standards, and relevant international codes.
The ideal candidate must have strong experience in civil infrastructure and bridge maintenance projects within the UAE and be capable of coordinating effectively with consultants, subcontractors, suppliers, and site teams.
Key Responsibilities
QA/QC Responsibilities
1) Implement and maintain the Project Quality Management System (QMS).
2) Ensure all site activities comply with approved method statements, specifications, drawings, and quality standards.
3) Conduct inspections and quality checks for bridge maintenance and rehabilitation works.
4) Prepare and maintain Inspection Requests (IRs), Material Inspection Requests (MIRs), checklists, and quality records.
5) Coordinate with consultants and Al Ain Municipality representatives for inspections and approvals.
6) Monitor non-conformance reports (NCRs) and ensure corrective and preventive actions are implemented.
7) Review subcontractor quality documentation and ensure compliance with project requirements.
8) Ensure all testing activities are carried out as per approved standards and procedures.
Material Engineering Responsibilities
1) Review and approve material submittals in coordination with the consultant/client requirements.
2) Verify that all construction materials comply with approved specifications and standards.
3) Coordinate material testing activities with approved laboratories.
4) Maintain proper records of material approvals, test reports, and certifications.
5) Monitor storage, handling, and usage of materials at site.
6) Ensure timely availability of approved materials to support project progress.
Site Coordination
1) Conduct regular site inspections and quality audits.
2) Liaise with project engineers, site supervisors, and subcontractors to resolve quality-related issues.
3) Support the project team in achieving project milestones while maintaining quality standards.
4) Prepare daily, weekly, and monthly QA/QC reports.</p><p>1) Bachelor’s Degree in Civil Engineering.
2) Minimum 5–8 years of UAE experience in QA/QC and material engineering for infrastructure or bridge maintenance projects.
3) Experience working on Municipality, DOT, or infrastructure maintenance projects in the UAE is highly preferred.
4) Strong knowledge of QA/QC procedures, material testing standards, and civil engineering specifications.
5) Familiarity with bridge maintenance, rehabilitation, and structural repair works.
6) Good understanding of ISO standards and quality management systems.
7) Proficient in MS Office and preparation of QA/QC documentation.
8) Strong communication and coordination skills.+
9) Valid UAE Driving License.
10) Must own a vehicle for site visits and project coordination.
11) Willingness to work across various project locations within the Al Ain Municipality area.</p>
<ul><li><p>Endpoint Support & Management</p><ul><li><p>Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.</p></li><li><p>Perform operating system installation, software deployment, upgrades, and patch management.</p></li><li><p>Diagnose and resolve hardware and software issues for end users.</p></li><li><p>Maintain inventory and asset records of IT equipment and accessories.</p></li><li><p>Coordinate warranty claims and vendor support for faulty hardware.</p></li></ul><p>User Support & Helpdesk Operations</p><ul><li><p>Provide first-level technical support for business applications and IT services.</p></li><li><p>Respond to user incidents and service requests through ticketing systems, email, phone, or in-person support.</p></li><li><p>Escalate unresolved technical issues to higher-level support teams when necessary.</p></li><li><p>Ensure timely closure of support tickets in accordance with SLA requirements.</p></li><li><p>Assist users with password resets, account access, and basic system configurations.</p></li><li><p>Network & Connectivity Support</p></li><li><p>Troubleshoot basic LAN/Wi-Fi connectivity issues.</p></li><li><p>Support VPN access and remote user connectivity.</p></li><li><p>Assist in troubleshooting network printers and shared resources.</p></li><li><p>System Maintenance & Security</p></li><li><p>Perform routine system health checks, system patching and preventive maintenance.</p></li><li><p>Support backup and recovery activities for user systems where applicable.</p></li><li><p>Follow IT policies, procedures, and security standards.</p></li><li><p>Maintain detailed technical documentation, knowledge articles, and operational manuals.</p></li><li><p>Documentation & Reporting</p></li><li><p>Customer Service & Collaboration</p></li><li><p>Build and maintain positive, professional, and respectful relationships with all stakeholders while upholding healthcare service etiquette.</p></li></ul><p>Support IT projects, system rollouts, office relocations, and technology upgrades as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education and Certification –</p><ul><li><p>Bachelor’s degree in information technology, Computer Science, or a related field.</p></li></ul><p>Experience</p><ul><li><p>2–5 years of experience in IT support, helpdesk, or desktop support roles.</p></li><li><p>Hands-on experience in troubleshooting desktops, laptops, printers, and endpoint devices.</p></li><li><p>Experience in providing first-level support for enterprise/business applications.</p></li><li><p>Familiarity with Windows operating systems, Microsoft Office applications, and common IT tools.</p></li><li><p>Basic knowledge of networking concepts, Active Directory, and remote support tools.</p></li></ul><br><p>Technical Skills</p><ul><li><p>Knowledge of hardware diagnostics and troubleshooting.</p></li><li><p>Understanding of ticketing systems and IT service management processes.</p></li><li><p>Basic understanding of LAN/WAN, Wi-Fi, VPN, and printer management.</p></li><li><p>Experience with endpoint security and antivirus solutions.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Strong problem-solving and analytical abilities.</p></li><li><p>Ability to work independently and under pressure.</p></li><li><p>Customer service-oriented mindset with attention to detail.</p></li><li><p>Microsoft Certification or equivalent certification</p></li></ul><p>Soft Skills</p><p>Preferred Certifications (Optional)</p><p>ITIL Foundation Certification </p><p><br></p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Responsible for the orthopedic Department which provide surgical care, including diagnosis, pre-operative care, all major and minor operative procedures in the field of orthopedic surgery and post-surgery care.</p></li><li><p>A major portion of the incumbent's work will be the professional care of assigned patients and providing consultation on complex cases.</p></li><li><p>Participates in the professional aspects of the Department to ensure that established standards of DOH & JCI are met.</p></li><li><p>Incumbent is under the general direction of the HOD. He reports to and receives guidance from him. Works independently on technical and professional assignments keeping the HOD informed of problems encountered and action taken.</p></li><li><p>Ensure the established medical, ethical and legal procedures are followed.</p></li><li><p>Monitors the care of all patients receiving surgical treatment provided by the orthopedic Department to assure standards are met.</p></li><li><p>Keeps informed as to current developments in the field of orthopedic surgery and keeps the surgical staff up-to-date on surgical process through Department discussions, lectures and in-service training.</p></li><li><p>Assists in the development of improved methods and job simplification, by participating in special studies concerning development or revision of existing procedures, policies and practices.</p></li><li><p>Participates on committees as assigned.</p></li><li><p>Strictly observes organization’s medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.</p></li><li><p>Performs other miscellaneous related duties as requested by the HOD.</p></li><li><p>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.</p></li><li><p>Monitor and manage clinical risks associated with direct patient care.</p></li><li><p>Ensure compliance with clinical governance and quality management standards.</p></li><li><p>Maintain accurate medical records.</p></li><li><p>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.</p></li><li><p>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>At least 3 - 5 years’ post qualification experience at Specialist level (independent of country)</p></li><li><p>At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li><li><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</p></li></ul><p></p></section>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The incumbent checks and sequences the most accurate ICD-9/ ICD10-CM/CPT/HCPCS/DRG/Other codes for diagnoses and procedures for documented information. Assures the final diagnoses and operative procedures as stated by the physician are valid and complete. </p></li><li><p>Abstracts all necessary information from health records to identify secondary complications and co-morbid conditions. </p></li><li><p>Evaluates the record for documentation consistency and adequacy. Ensures that the final diagnosis accurately reflects the care and treatment rendered. Computes and gives the correct DRG coding all inpatients cases. </p></li><li><p>Providing training and guiding other coders / Medical Records Technicians in coding, updating them with new coding rules and regulations as and when it is necessary. </p></li><li><p>Analyzes doctors’ documentation to assure the appropriate Evaluation & Management (E & M) levels are assigned using the correct CPT code. </p></li><li><p>Ensures coding is as per DOH guidelines and regulations. </p></li><li><p>Provides feedback to Doctors regarding coding errors or oversights. </p></li><li><p>Constantly updates to the latest coding versions and DOH coding directives. </p></li><li><p>Performs miscellaneous job-related duties as assigned. </p></li><li><p>Performs any other jobs or duties assigned by the HOD from time to time within the scope of job title. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>A graduate of Bachelor’s Degree in Allied Health Sciences or related areas with at least two (2) years of coding experience with valid Certified Coding Associate (CCA) certification from American Health Information Management Association (AHIMA) or Certified Professional Coder (CPC) certification from </p><br><p>American Academy of Professional Coders (AAPC). </p><ol><li><p>Computer Literacy, MS Office. </p></li><li><p>Excellent command of oral and written English. </p></li><li><p>Performance Criteria: </p></li></ol><br><br></li></ol><ul><li><p>Achievement of Core objectives in line with the expectations of the Management and stakeholders </p></li><li><p>Ability to work constructively and interact professionally with others </p></li><li><p>Ability to coordinate multiple task, adjust to changing priorities and work within deadlines. </p></li></ul><p>Ability to attend to meetings outside of normal business hours</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity. </p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p> Efficient use of the Hospital Management system and tools, in order to schedule </p><p> appointments and maintain patient confidentiality.</p><br></li><li><p> To maintain Courtesy and Professionalism with the use of appropriate voice </p><p> Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p> To provide all callers with accurate and relevant information by focusing on First</p><p> Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the </p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required </p><p> training and development programs arranged by the HR and Training Department.</p></li><li><p> Ensure to exhibit a willingness to help at all times. Works evenings, nights, </p><p> Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related </p><p> to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates </p></li></ol><p> and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and </p></li><li><p> demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p> Preferably a college graduate in any discipline.</p><ul><li><p> Clarity in communication while speaking to the caller.</p></li><li><p> Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p> Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.</p></li><li><p> Must have good interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills. </p></li><li><p> Patient focused; service oriented; patient & understanding.</p></li><li><p> Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure</p></li><li><p> Reliable, punctual, dependable, and responsive.</p></li><li><p> Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Manage and organize office operations, ensuring efficient workflow and timely completion of tasks.</li><li>Serve as the first point of contact for visitors and clients, providing exceptional customer service and representing the company professionally.</li><li>Maintain accurate and up-to-date records, files, and databases, ensuring easy access to information for team members.</li><li>Coordinate and schedule meetings, appointments, and travel arrangements, optimizing time and resources for executives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Office Management, or related field is preferred.</li><li>Minimum of 2-3 years of administrative experience in a fast-paced office environment.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.</li><li>Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously.</li></ul><p></p></section>