Mystery Shopper - Dubai UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To oversee and lead Integrated Facilities Management (IFM) operations across UAE retail stores, ensuring a premium shopping experience through seamless Hard and Soft service delivery. The role focuses on maintaining asset value, ensuring 100% compliance with UAE local regulations, and managing regional teams to achieve operational excellence.</p><br><p><strong>Operational Management (Hard &amp; Soft Services)</strong></p><ul><li><p><strong>Hard Services:</strong> Oversee MEP (Mechanical, Electrical, Plumbing), HVAC maintenance, and civil works. Ensure all Critical Assets (Chillers, DBs, Fire Fighting systems, CCTV/Access Control systems.) undergo timely PPM (Planned Preventive Maintenance).</p></li><li><p><strong>Soft Services:</strong> Manage daily cleaning standards, and specialized deep cleaning schedules.</p></li><li><p><strong>Pest Control:</strong> Ensure stores remain pest-free by monitoring vendor schedules and ensuring compliance with Dubai/ NE /Abu Dhabi Municipality standards.</p></li><li><p><strong>Security:</strong> Coordinate with security vendors to ensure guard deployment, mall security liaison.</p></li></ul><p><strong>&nbsp;Team Leadership &amp; Regional Oversight</strong></p><ul><li><p>Lead and mentor a team of <strong>3 Regional Leads/Supervisors</strong>, ensuring standardized service delivery across all UAE territories.</p></li><li><p>Conduct regular site audits and "Mystery Shopper" style facility inspections to maintain brand standards.</p></li><li><p>Manage staff rosters, KPIs, and performance reviews for the regional facility team.</p></li></ul><p><strong>Vendor &amp; Contract Management</strong></p><ul><li><p>Supervise third-party IFM contractors, ensuring they adhere to <strong>SLAs (Service Level Agreements)</strong> and <strong>KPIs</strong>.</p></li><li><p>Review service reports and validate invoices for work completed (LPO management).</p></li><li><p>Assist in the tendering process for new service providers or specialized retail fit-out maintenance.</p></li></ul><p><strong>Compliance, Health &amp; Safety (HSE)</strong></p><ul><li><p>Ensure all stores meet <strong>Civil Defense</strong> and <strong>Municipality</strong> requirements (Fire safety certificates, grease trap cleaning, etc.).</p></li><li><p>Implement and monitor health and safety protocols to ensure a "Zero Harm" environment for both staff and customers.</p></li><li><p>Manage the <strong>DLP (Defect Liability Period)</strong> for new store openings and coordinate with project vendors for rectifications.</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience:</strong> 6–10 years in FM, with at least <strong>2 years in a Retail environment</strong> within the UAE.</p><br><ul><li><p><strong>Education:</strong> Bachelor’s Degree in Facilities Management and Engineering.</p></li><li><p><strong>Technical Knowledge:</strong> Strong understanding of HVAC, Electrical systems, and UAE Municipality/Civil Defense regulations.</p></li><li><p><strong>Software:</strong> Proficiency in <strong>CAFM (Computer-Aided Facility Management)</strong> software and MS Office (Excel/PowerPoint).</p></li><li><p><strong>Soft Skills:</strong> Strong leadership, "on-the-floor" problem-solving attitude, and excellent English communication (Arabic is a plus).</p></li><li><p><strong>Mobility:</strong> Valid UAE Driver’s License is <strong>mandatory</strong> for regional site visits.</p></li></ul><p></p></section>

<p>REPORTS TO: Owner / General Manager /Brand Heads • Responsible to post for (Redline Brands & Bits & Pieces) in Social Media (Instagram/Facebook & so on) during peak viewing timing. Management to communicate timing & frequency by brand. • Visiting the Salon & Shops a minimum of once per week to obtain social media content. Relevant Travel expenses will be reimbursed upon the submission of Original Receipts. • Assisting Brand Heads in deploying brand strategies to generate consumer traffic, increase average baskets / spend per head and customer frequency. • Responsible for drafting & executing approved marketing plans. • Plans overall budget and individual budgets for all activities • Analyses revenue of assigned brands across markets and suggests activities to boost KPIs. • Responsible for training staff to ensure the success of all marketing initiatives. • Improving store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross selling & up selling • Analyzes results (Store events, direct marketing, promotions, PR…) • Defines actions based on Mystery shopper reports, customer & blogger / Influencer feedback • Compares budget versus actual spends on a monthly basis. • Undertakes benchmarking of marketing activities against competition • Develop relationships with key support stakeholders like Editors, Influencers, Mall Marketing. • Monitors Store KPI’s & reports to Brand Heads • Create Monthly Social Media timeline & images • Weekly report of offers & packages sold • Boost/ sponsored ads on social media platforms • Daily stories on social media platforms • Collect marketing collateral from partners • Update email signature, awards wall & announcement on social platform, digital menu when winning an award • Create creative videos of before/after of hair cuts, hair colours, nails etc. • Approach influencers for collaboration with 306 Spa • Create bridal posts, offers and promote the packages & services • Maintain client database with Abu Dhabi & Dubai branch • SMS Marketing ( credentials & instructions) • 306 Spa Monthly offer to be discussed with Mr. Mark, Abu Dhabi & Dubai team. • Share stylists & Nail technician’s images & stories on social media platform. (Photos & Videos) • Photographer portfolios for future marketing collaterals ( Photos & videos) • B2B collaborations ( Key contacts, agreement forms) o Discounts o Offers o Government offices o Hospitals/clinics o Schools o Wedding planners o Stylists o Personal Stylists o Corporate groups o Ambassadors • Create Stylist Bios • Maintaining relationships with brands for updated marketing collaterals such as photos, videos, events, discounts etc. • Collaborations with editors of magazines, photoshoots, awards, events held internationally, locally and create offers for special occasions like mother’s day/ valentine’s day etc. • Create Flyers to push products sales internally among employees or clients. • Cross Marketing during events, collaborate with brands for space to set up nail stations or any other services they would be interested in. • Social media engagement –like or comment on multiple users daily, post minimum 4 stories daily, promote offers online • WhatsApp Marketing o Share offers o Updated catalogue o Upcoming events o New staffs bio to clients • In salon Marketing – Use A5/A4 stands to promote the month offers internally. • Managements Likes & Dislikes ( No Halloween, no revealing photos- less skin, covid precautions, consent of the clients are always needed before clicking an image of them, share for approval before posting) • Developing an e-commerce 306 Spa Website • Respond to clients on social media platform daily including the weekend. • Collaborate with models for a free makeover, after approval from management • Last minute cancellation post/ 20% on total bill for the stylist • Search for competitions locally and internationally for stylists, nail technicians, bridal competitions for employees to participate in. • Promotion of a new service or slow moving service ( Microdermabrasion, new set of eye lashes , semi-permanent make up, etc) discussion with management • Slow or near expiration date products needs to be used on clients, or sold at a discounted rate in a special corner of the salon. • Shutter Stock images – if the collateral we have is not satisfactory, provided its approved by the management • Ambassadors Agreement form & three tier system • Ambassador/Influencer sales tracker KEY COMPETENCIES • Actionable Consumer and Shopper Insights • Performance Monitoring • Brand Communication • Digital Marketing</p><p>FEMALE Social Media Executive with Photographer & Videographer / Content Creator knowledge Requirements: Minimum 3 years of hands-on experience in Social Media, Photography, Videography, Content Creation, photo/video editing, and social media content production. Creative mindset with a strong portfolio and attention to detail. KEY COMPETENCIES • Actionable Consumer and Shopper Insights • Performance Monitoring • Brand Communication • Digital Marketing</p>

<p>REPORTS TO: Owner / General Manager /Brand Heads • Responsible to post for (Redline Brands & Bits & Pieces) in Social Media (Instagram/Facebook & so on) during peak viewing timing. Management to communicate timing & frequency by brand. • Visiting the Salon & Shops a minimum of once per week to obtain social media content. Relevant Travel expenses will be reimbursed upon the submission of Original Receipts. • Assisting Brand Heads in deploying brand strategies to generate consumer traffic, increase average baskets / spend per head and customer frequency. • Responsible for drafting & executing approved marketing plans. • Plans overall budget and individual budgets for all activities • Analyses revenue of assigned brands across markets and suggests activities to boost KPIs. • Responsible for training staff to ensure the success of all marketing initiatives. • Improving store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross selling & up selling • Analyzes results (Store events, direct marketing, promotions, PR…) • Defines actions based on Mystery shopper reports, customer & blogger / Influencer feedback • Compares budget versus actual spends on a monthly basis. • Undertakes benchmarking of marketing activities against competition • Develop relationships with key support stakeholders like Editors, Influencers, Mall Marketing. • Monitors Store KPI’s & reports to Brand Heads • Create Monthly Social Media timeline & images • Weekly report of offers & packages sold • Boost/ sponsored ads on social media platforms • Daily stories on social media platforms • Collect marketing collateral from partners • Update email signature, awards wall & announcement on social platform, digital menu when winning an award • Create creative videos of before/after of hair cuts, hair colours, nails etc. • Approach influencers for collaboration with 306 Spa • Create bridal posts, offers and promote the packages & services • Maintain client database with Abu Dhabi & Dubai branch • SMS Marketing ( credentials & instructions) • 306 Spa Monthly offer to be discussed with Mr. Mark, Abu Dhabi & Dubai team. • Share stylists & Nail technician’s images & stories on social media platform. (Photos & Videos) • Photographer portfolios for future marketing collaterals ( Photos & videos) • B2B collaborations ( Key contacts, agreement forms) o Discounts o Offers o Government offices o Hospitals/clinics o Schools o Wedding planners o Stylists o Personal Stylists o Corporate groups o Ambassadors • Create Stylist Bios • Maintaining relationships with brands for updated marketing collaterals such as photos, videos, events, discounts etc. • Collaborations with editors of magazines, photoshoots, awards, events held internationally, locally and create offers for special occasions like mother’s day/ valentine’s day etc. • Create Flyers to push products sales internally among employees or clients. • Cross Marketing during events, collaborate with brands for space to set up nail stations or any other services they would be interested in. • Social media engagement –like or comment on multiple users daily, post minimum 4 stories daily, promote offers online • WhatsApp Marketing o Share offers o Updated catalogue o Upcoming events o New staffs bio to clients • In salon Marketing – Use A5/A4 stands to promote the month offers internally. • Managements Likes & Dislikes ( No Halloween, no revealing photos- less skin, covid precautions, consent of the clients are always needed before clicking an image of them, share for approval before posting) • Developing an e-commerce 306 Spa Website • Respond to clients on social media platform daily including the weekend. • Collaborate with models for a free makeover, after approval from management • Last minute cancellation post/ 20% on total bill for the stylist • Search for competitions locally and internationally for stylists, nail technicians, bridal competitions for employees to participate in. • Promotion of a new service or slow moving service ( Microdermabrasion, new set of eye lashes , semi-permanent make up, etc) discussion with management • Slow or near expiration date products needs to be used on clients, or sold at a discounted rate in a special corner of the salon. • Shutter Stock images – if the collateral we have is not satisfactory, provided its approved by the management • Ambassadors Agreement form & three tier system • Ambassador/Influencer sales tracker KEY COMPETENCIES • Actionable Consumer and Shopper Insights • Performance Monitoring • Brand Communication • Digital Marketing</p><p>FEMALE Social Media Executive with Photographer & Videographer / Content Creator knowledge Requirements: Minimum 3 years of hands-on experience in Social Media, Photography, Videography, Content Creation, photo/video editing, and social media content production. Creative mindset with a strong portfolio and attention to detail. KEY COMPETENCIES • Actionable Consumer and Shopper Insights • Performance Monitoring • Brand Communication • Digital Marketing</p>

Job Responsibilities:<br><br>Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients. Identify opportunities to enhance revenue through upselling and cross-selling of products or services. Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally. Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores. Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations. Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations. Contribute to internal mystery shopping initiatives to assess the quality of customer interactions. Achievement of individual sales and productivity targets Providing Solutions to Customers Queries/Requirements. Oversee day-to-day operation. Create a healthy and motivating work environment and atmosphere Listen to team members’ feedback and resolve any issues or conflicts. Motivating the team to achieve organizational goals. Delegating tasks to team members.<br><br>Experience : (Yrs& Field) :<br><br>Min 2years of experience in similar role.<br><br>Educational Qualification:<br><br>Graduation or Diploma or an equivalent qualification.<br><br>Skills & Abilities:<br><br>Customer Focus, Result Orientation, Teamwork, Communication. Arabic knowledge is an advantage. Good PC skills, especially MS Excel, Confidence and skillful negotiating skills.

Job Responsibilities:<br><br>Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients. Identify opportunities to enhance revenue through upselling and cross-selling of products or services. Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally. Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores. Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations. Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations. Contribute to internal mystery shopping initiatives to assess the quality of customer interactions. Achievement of individual sales and productivity targets Providing Solutions to Customers Queries/Requirements. Oversee day-to-day operation. Create a healthy and motivating work environment and atmosphere Listen to team members’ feedback and resolve any issues or conflicts. Motivating the team to achieve organizational goals. Delegating tasks to team members.<br><br>Experience : (Yrs& Field) :<br><br>Min 2years of experience in similar role.<br><br>Educational Qualification:<br><br>Graduation or Diploma or an equivalent qualification.<br><br>Skills & Abilities:<br><br>Customer Focus, Result Orientation, Teamwork, Communication. Arabic knowledge is an advantage. Good PC skills, especially MS Excel, Confidence and skillful negotiating skills.

<p>We are looking for detail-oriented dog and cat owners residing in Dubai to conduct mystery shopping audits at select veterinary clinics. As an evaluator, you will take your pet for a routine consultation, vaccination, or diagnostic check and evaluate the quality of care, customer service, cleanliness, and overall client experience. All audit-related veterinary expenses will be 100% covered by us. Key Responsibilities: • Schedule and attend a routine appointment with your pet at a designated veterinary clinic in Dubai. • Observe staff professionalism, waiting times, clinic hygiene, vet care quality, and overall customer service. • Complete a structured online evaluation form and submit photos of receipts/invoices within 24–48 hours of the visit. Full Coverage & Benefits: • We fully reimburse 100% of the expenses incurred during the assigned audit visit, including: • Consultation fees • Required/routine vaccinations • Prescribed medications (if applicable to the audit) • Routine diagnostic tests/screenings</p><p>• Location: Must currently reside in Dubai, UAE. • Pet Ownership: Must currently own a dog or cat that is comfortable traveling and visiting a clinic. • Skills: Excellent attention to detail, reliability, and strong written communication in English. Technology: Must have a smartphone to take pictures of documents/receipts and complete the online audit report.</p>

<p>We are seeking a dynamic, hands-on <strong>L&D Trainer</strong> to design, deliver, and evaluate training programs across our multi-concept business portfolio (Retail, Restaurant, Mobile, Interior).</p><p>In this role, you will play a key part in empowering front-line store staff, service teams, and branch managers to deliver exceptional customer service, meet operational standards, and drive sales growth across diverse business units.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Training Design & Delivery</strong></p><p><strong>2. Operational Capability & Standard Compliance</strong></p><ul><li><p>Partner with Store Managers and Restaurant Supervisors to identify operational training gaps through floor observations and mystery shopping evaluations.</p></li><li><p>Create and update role-based training modules, floor manuals, quick-reference guides, and micro-learning content.</p></li><li><p>Conduct soft skills, leadership, and supervisory skills workshops for shift leads and floor supervisors.</p></li></ul><p><strong>3. Assessment & L&D Analytics</strong></p><ul><li><p>Track training completion, participant feedback, and post-training performance metrics.</p></li><li><p>Measure the business impact of training initiatives on Key Performance Indicators (KPIs) such as average transaction value (ATV), customer satisfaction (CSAT) scores, and audit compliance.</p></li><li><p>Maintain complete training documentation and records across all locations.</p><p>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><strong>Experience:</strong>5+ years of active L&D / Training experience, preferably with a background spanning retail hypermarkets, restaurants.</p></li><li><p><strong>Skills:</strong></p><ul><li><p>Exceptional verbal, written, and presentation skills in English (multilingual capability, e.g., Hindi, Tamil is highly desirable).</p></li><li><p>Strong floor coaching and practical, hands-on demonstration ability.</p></li><li><p>Proficiency in creating engaging training content</p></li></ul></li><li><p><strong>Flexibility:</strong> Willingness to travel regularly across hypermarkets, restaurant locations, and retail branch stores for on-site floor training</p></li></ul>

Key Responsibilities Support the execution of trade marketing campaigns across retail channels and key accounts. Coordinate the development and deployment of point-of-sale (POS) materials, promotional assets, and in-store branding. Work closely with Sales, Brand, and Supply Chain teams to ensure successful campaign execution. Monitor in-store merchandising standards and evaluate the effectiveness of trade marketing activities. Coordinate with external agencies, suppliers, and retail partners to ensure timely delivery of marketing materials. Maintain promotional calendars and ensure marketing activities are executed as planned. Conduct regular market visits to monitor retail execution, competitor activities, and merchandising opportunities. Prepare trade presentations, campaign reports, and post-activity performance analysis. Manage purchase orders, budget tracking, and other trade marketing administrative activities. Requirements Bachelor's Degree in Marketing, Business Administration, or a related discipline.1–2 years of experience in Trade Marketing, Shopper Marketing, Retail Marketing, or Sales Support within the FMCG, Consumer Goods, or Retail industry. Good understanding of retail operations, merchandising, and key account environments. Strong organizational and project coordination skills. Proficiency in Microsoft Office, particularly Excel and Power Point. Excellent communication, presentation, and stakeholder management skills. Ability to manage multiple projects and work in a fast-paced environment.

Key Responsibilities Support the execution of trade marketing campaigns across retail channels and key accounts. Coordinate the development and deployment of point-of-sale (POS) materials, promotional assets, and in-store branding. Work closely with Sales, Brand, and Supply Chain teams to ensure successful campaign execution. Monitor in-store merchandising standards and evaluate the effectiveness of trade marketing activities. Coordinate with external agencies, suppliers, and retail partners to ensure timely delivery of marketing materials. Maintain promotional calendars and ensure marketing activities are executed as planned. Conduct regular market visits to monitor retail execution, competitor activities, and merchandising opportunities. Prepare trade presentations, campaign reports, and post-activity performance analysis. Manage purchase orders, budget tracking, and other trade marketing administrative activities. Requirements Bachelor's Degree in Marketing, Business Administration, or a related discipline.1–2 years of experience in Trade Marketing, Shopper Marketing, Retail Marketing, or Sales Support within the FMCG, Consumer Goods, or Retail industry. Good understanding of retail operations, merchandising, and key account environments. Strong organizational and project coordination skills. Proficiency in Microsoft Office, particularly Excel and Power Point. Excellent communication, presentation, and stakeholder management skills. Ability to manage multiple projects and work in a fast-paced environment.

<ul><li><p>Sales/Sales Process</p><ul><li><p>To follow all steps of sales process i.e. prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sales follow up.</p></li><li><p>To ensure that documentation is as per the company policy.</p></li><li><p>To liaise closely with other departments to complete the sales process.</p></li><li><p>To report daily activities to the Sales Supervisor/Manager</p></li><li><p>To achieve sales targets on monthly, quarterly and annual basis while maximizing profit gained from each transaction.</p></li><li><p>To close maximum opportunities while maintaining and increasing existing customer base.</p></li><li><p>To assist customers with finance and insurance products as per customer requirements.</p></li><li><p>To achieve Accessories, In-house insurance and GAP insurance targets.</p></li><li><p>To make productive sales process related videos for customers and achieve Venta Vid targets.</p></li><li><p>To ensure achieving the targets of internal and external Mystery Shopping programs.</p></li><li><p>To follow-up with customers on timely basis.</p></li><li><p>To participate in sales meetings.</p></li><li><p>To achieve all KPI’s set by management.</p></li></ul><br><p>Customer Experience</p><ul><li><p>To meet customer expectations.</p></li><li><p>To schedule follow up, delivery and new customer acquisition utilizing strong time management.</p></li><li><p>To assist customers in making the correct choice of vehicle and build loyalty by providing a personalized and tailored sales experience to each customer.</p></li><li><p>To achieves SSI (Sales Satisfaction Index) targets by providing excellent customer service.</p></li><li><p>To ensure accurate collection and submission of customer details.</p></li><li><p>To build, grow and maintain good relationship with customers.</p></li><li><p>To ensure smooth, clean and defect free delivery of sold vehicles as promised to customers.</p></li><li><p>Other related tasks as required.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Educational Qualification</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>2-3 years of sales experience in automobile or related industry.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Proven track record of meeting or exceeding sales targets.</p></li><li><p>Strong knowledge of automotive products, features, and market trends.</p></li><li><p>Excellent communication, negotiation, and customer service skills.</p></li><li><p>Proficiency Microsoft Office Suite.</p></li><li><p>Ability to work in a fast-paced, target-driven environment.</p></li><li><p>A valid driver’s license (preferred, depending on location and role requirements).</p></li><li><p>Result-oriented</p></li><li><p>Accountable</p></li><li><p>Time Management</p></li><li><p>Good People skills</p></li><li><p>Selling skills</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Excellent English, Arabic (desirable)</p></li></ul><p><br>Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a significant advantage.</p></li><li><p>A minimum of 5 years of proven sales experience in a B2B environment, ideally within the technology or service sectors.</p></li><li><p>Professional certifications in sales methodologies such as SPIN Selling or Challenger Sales are highly desirable.</p></li><li><p>Demonstrated track record of meeting or exceeding sales targets consistently, showcasing strong results-driven mindset.</p></li></ul>

Role Purpose<br><br>The Sales Controls Execution Associate supports sales governance, surveillance, control testing, and business administration activities. The role requires strong analytical skills and business acumen to execute control assessments, identify emerging risks and trends, drive corrective actions, and support vendor governance and sales monitoring programs.<br><br>Key Responsibilities<br><br>Execute Manager's Control Assessments (Risk & Controls Self Assessment), Standard Periodic Testing, Control Design Assessment (CDA) and self-assessments, ensuring timely completion, quality reviews, and remediation tracking. Conduct data analysis to identify trends, control gaps, and opportunities to strengthen the sales surveillance framework. Perform sales surveillance reviews including mystery shopping activities in accordance with regulatory and internal requirements. Ensure surveillance sampling and monitoring activities are executed in line with country and regional procedures. Track, monitor, and support closure of issues and corrective action plans. Manage and support the in-country sales practice review program. Prepare MIS, dashboards, presentations, and monthly updates for senior management on sales controls and surveillance outcomes. Support vendor governance activities, including KPI monitoring, payment tracking, performance reviews, and service oversight. Assist with transition initiatives, special projects, resource planning, and other business support activities. Partner with Sales, Compliance, Risk, and Operations teams to strengthen control effectiveness and governance standards.<br><br>Qualifications & Experience<br><br>Bachelor's degree in Business, Finance, Risk Management, or a related discipline.3-5 years of experience in audit, operations, controls, surveillance, risk, compliance or similar fields Experience working with outsourced vendors, governance frameworks, transition projects, and KPI management. Strong analytical, reporting, and stakeholder management skills. Proficiency in Excel, Power Point, AI and data analysis tools.<br><br>Additional Requirements<br><br>Strong understanding of risk and control principles, issue management, and regulatory compliance requirements. Ability to adapt to emerging regulatory and controls environment Pro-actively identify areas of focus and enhancements<br><br>Risk & Control Accountability<br><br>Demonstrate sound risk judgment and ensure compliance with applicable laws, regulations, policies, and procedures.<br><br>Execute key controls requirements and support the protection of the firm's reputation, clients, and assets through effective governance and surveillance practices.<br><br>Qualifications & Experience<br><br>Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related discipline.3-5 years of relevant experience in controls, surveillance, risk management, compliance, audit, operations, or sales governance. Experience working with outsourced vendors, governance frameworks, transition projects, and KPI management. Strong analytical, reporting, problem-solving, and stakeholder management skills. Proficiency in Excel, Power Point, and data analysis tools.<br><br>Preferred Background:<br><br>Candidates with experience in Operations, Internal Audit, Risk & Controls, Business Monitoring, or Compliance functions are preferred. Prior experience with consulting firms (e.g., Big 4 or similar advisory organizations) in audit, controls testing, risk advisory, or operational excellence engagements will be an advantage. Exposure to financial services, consulting, sales governance, or regulatory environments is desirable.<br><br>------------------------------------------------------<br><br>Job Family Group: <br><br>Consumer Sales<br><br>------------------------------------------------------<br><br>Job Family:<br><br>Consumer Sales Support<br><br>------------------------------------------------------<br><br>Time Type:<br><br>Full time<br><br>------------------------------------------------------<br><br>Most Relevant Skills <br><br>Please see the requirements listed above.<br><br>------------------------------------------------------<br><br>Other Relevant Skills <br><br>For complementary skills, please see above and/or contact the recruiter.<br><br>------------------------------------------------------<br><br>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.<br><br>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.<br><br>View Citi’s EEO Policy Statement and the Know Your Rights poster.

Hiring in Dubai with a MNC, which is into FMCG and Consumer good industry<br>Job title - Assistant Business Development Manager, Digital Commerce Contract is 12 months (Extendable)<br>Purpose of the Job :The incumbent will lead end-to-end management of business initiatives in Gulf region with Digital Commerce customers to develop this data-rich, future-fit channel. The incumbent will be responsible for achievement of the topline & bottom-line growth of the channel and customers. The incumbent should demonstrate mastery of complex business processes, mix of commercial acumen and strategic marketing thinking.<br>Main Accountabilities:<br>Sustainable Customer Growth Responsible for top-line growth for the Digital Commerce accounts by developing and implementing the levers of portfolio, route-to-market, efficient fulfilment, financial hygiene and positive customer experience Demonstrate exceptional interpersonal skills to build long-lasting strategic relationships with the customer Manages promo investment with the customer ensuring all finance accruals are completed in a timely manner Provide clear objectives and deliverables for partners and delivers the agreed plan against targets Provides timely feedback on the plan to ensure adjustments can be made to implement the optimal plan<br>Performance Marketing Strategize and execute performance marketing strategies to drive customer acquisition, engagement, and retention. Optimize digital marketing campaigns across various channels, including search, social media, and display advertising. Analyze and report on the performance of marketing campaigns, providing insights and recommendations for improvement. Collaborate with cross-functional teams to align marketing efforts with business objectives and ensure cohesive execution.<br>Execution Rigor Build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets, customer shopping journey Manage promo & media investments (on- and off-retail platforms) Ensuring speed to market for new product launches to land fast and with impact Tracking of PO status to ensure timely and prompt fulfilment Tracking of spends and evaluation of efficiency of promotional investments<br>Working with collaborative teams Negotiate both strategically and tactically in an agile, fast-paced channel with external & internal stakeholders to deliver on agreed business results Lead on the execution of the end-to-end internal administrative UI processes<br>Unlocking Capabilities Demonstrate the drive to build capabilities to solve business problems and curiosity to test and learn Share learnings with Global Community<br>Relevant Experience4+ years of business experience, preferably in Digital Commerce Three to four roles in Customer Marketing/Shopper Marketing and FMCG Digital Commerce One or two roles in Brand Building (when wanting to develop a Go-to-Market career) Budgeting & Planning

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Work closely as part of the housekeeping team to continually provide detail level cleaning to all areas of the interior and exterior of the property.</p></li><li><p>Pay special attention to the organization of the family’s items and areas, creating new organizational systems.</p></li><li><p>Carry out cleaning around the family’s movements to take advantage of even brief opportunities to provide service to areas of the household.</p></li><li><p>Look after the family’s closets to make sure they are organized, all clothes are tidy and not damaged, in pairs or outfits where appropriate, pockets are empty, bags and jewelry are properly presented and protected, and that clothes have been properly returned to the correct closet.</p></li><li><p>Take daily inventory and check the levels of the family’s consumable items and ensure that there is an appropriate level of back stock.</p></li><li><p>Able to pack and unpack from travel and ensure all items are inventoried, travel with the family to setup all areas of their holiday home, hotel, suite or other.</p></li><li><p>Ensure and participate in housekeeping service in hotels, rented villas, houses abroad and other venues as required.</p></li><li><p>Manage wardrobes while on travel, as well dry cleaning, and ironing as well as laundry personally and with hotel and rental venue staff.</p></li><li><p>Handle ordering while on travel of all products and others, be able to setup suites and rooms to accommodate dressing space and clothing presented and stored to the highest standards</p></li><li><p>Be completely responsible for the cleanliness of the master room, bathroom and dressing rooms, cleaning these daily as well organizing and tidying them.</p></li><li><p>Place orders for beauty products with the PA or on own and receive deliveries and organise them as they arrive, coordinating any returns with the PA or personal shopper.</p></li><li><p>Flexibility and willingness to work weekends and early morning or late evening shifts at times. Shifts will vary from week to week.</p></li><li><p>Liaise with the family, prepare and maintain packing lists and personally carry out and coordinate all packing for travel, its transportation accompanied or not</p></li><li><p>Maintain lists of items that should be stocked within the household.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Travelling Housekeeper/ ladies maid / Travelling PA / Travel Supports</p><p></p></section>

<ul><li><p>BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.<br>&nbsp;<br>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility. - add this first then mention what the role is about.</p><p><br>We are looking for a customer-focused and results-driven Sales Executive to join our Electric Mobility team. This role is responsible for delivering an exceptional showroom experience, guiding customers through their purchasing journey, and achieving individual sales targets while maintaining full compliance with Al-Futtaim Automotive and BYD sales processes.</p><p><br>The ideal candidate is passionate about customer engagement, skilled in consultative selling, and committed to delivering a professional, ethical, and customer-centric experience that contributes to business growth and brand success.</p><br><p><strong>What you will do:</strong></p><ul><li><p>Welcome and engage customers visiting the showroom in a professional manner.</p></li><li><p>Conduct customer needs assessments, product demonstrations, and test drives.</p></li><li><p>Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.</p></li><li><p>Achieve monthly individual sales targets and contribute to overall showroom performance.</p></li><li><p>Build and manage a healthy sales pipeline using CRM systems.</p></li><li><p>Promote finance, insurance, and value-added products aligned with customer needs.</p></li><li><p>Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.</p></li><li><p>Follow all company sales processes, governance requirements, and internal controls.</p></li><li><p>Ensure accurate sales documentation, deposits, and vehicle order processing.</p></li><li><p>Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.</p></li><li><p>Complete all mandatory sales, compliance, and system training requirements.</p></li><li><p>Collaborate with colleagues and stakeholders to deliver a seamless customer journey.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required skills to be successful:</strong></p><ul><li><p>Strong sales and customer relationship-building capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to influence customer decisions through value-based selling.</p></li><li><p>Strong negotiation and closing skills.</p></li><li><p>CRM and lead management experience.</p></li><li><p>Ability to manage multiple priorities in a fast-paced retail environment.</p></li><li><p>High attention to detail and process compliance.</p></li><li><p>Strong problem-solving and customer service mindset.</p></li><li><p>Self-motivated with a target-driven approach.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li></ul><p><br><strong>About the team:</strong><br>You will be part of Al-Futtaim Automotive's growing Electric Mobility business, representing one of the world's leading EV brands. The team is focused on delivering innovative mobility solutions while providing customers with a premium and seamless buying experience.<br>Our culture is built around customer experience, collaboration, accountability, integrity, and continuous improvement. This is an exciting opportunity to contribute to the future of mobility within one of the region's most respected automotive organizations.</p><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.</p></li><li><p>Automotive sales experience is advantageous.</p></li><li><p>Fluent written and spoken English; Arabic is preferred.</p></li><li><p>Experience working with CRM systems and sales pipeline management.</p></li><li><p>Proven ability to achieve sales targets and KPIs.</p></li><li><p>Strong customer engagement and presentation skills.</p></li><li><p>Ability to adapt to new sales approaches and technologies.</p></li><li><p>Results-oriented with a strong sense of accountability and ownership.</p></li><li><p>Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Design, manage, and distribute customer satisfaction (CSAT, NPS, CES) surveys across customer touchpoints.</p></li><li><p>Conduct surveys over the phone by directly engaging with customers, ensuring a courteous and professional experience.</p></li><li><p>Listen to customer feedback and ensure high-quality data collection, escalations with 360 closures (close feedback loop).</p></li><li><p>Raise customer complaints through the complaints management system.</p></li><li><p>Assign customer calling data and daily calling assignments within the team, ensure accurate tracking, and perform data clean-ups using Excel for reporting and follow-up.</p></li><li><p>Analyze survey results to identify trends, root causes, and key drivers of satisfaction/dissatisfaction.</p></li><li><p>Conduct Quality Assurance (QA) monitoring of inbound and outbound customer calls,emails, and other service interactions based on defined QA criteria.</p></li><li><p>Document evaluation results, track compliance with customer service standards, and identify training needs.</p></li><li><p>Ability to manage end-to-end mystery shopping program, including review and validation of evaluations, in-depth analysis of service quality insights, and structured distribution of reports to stakeholders to drive service improvement and business alignment.</p></li><li><p>Support the development and periodic review of QA scorecards and feedback mechanisms.</p></li><li><p>Work closely with frontline teams and supervisors to share feedback and support service excellence initiatives.</p></li><li><p>Demonstrate sound understanding of the Bank’s products and services to accurately interpret feedback and guide conversations during surveys.</p></li><li><p>Ensure data privacy and compliance with internal audit and regulatory standards.</p></li><li><p>Participate in process improvement and automation initiatives related to customer feedback and QA monitoring.</p></li></ul><p>Core Competencies for Hiring:</p><ol><li><p>AI-Driven / Technical/Functional Competencies:</p></li></ol><ul><li><p>Strong proficiency in Microsoft Excel – including pivot tables, charts, formulas, and basic data analysis.</p></li><li><p>Experience in customer survey tools</p></li><li><p>Familiarity with QA monitoring tools and methodologies.</p></li><li><p>Basic knowledge of Power BI or other data visualization tools is an advantage.</p></li><li><p>Understanding of key CX metrics such as CSAT, NPS, CES.</p></li><li><p>Experience with Banking systems (e.g., Finacle) is beneficial.</p></li><li><p>Fluent in English (Arabic speaking is an advantage)</p></li><li><p>Ability to leverage AI and advanced analytics to analyse customer interactions across voice, chat, and email channels, extracting insights on sentiment, intent, and service quality to improve CSAT, NPS, and overall customer experience.</p></li><li><p>Experience working with AI-based QA and VOC platforms to automate interaction evaluation, scoring, classification, and root cause analysis, enabling scalable monitoring of service quality and identification of improvement opportunities (beneficial)</p></li><li><p>Proficiency in using AI tools such as Microsoft Copilot and prompt engineering techniques to analyse large datasets, generate insights, automate reporting, and support decision-making through natural language queries and AI-assisted workflows.</p></li><li><p>Ability to conceptualize and apply AI-driven solutions, including the use of intelligent agents and automation workflows, to streamline VOC analysis, improve QA efficiency, and enable proactive customer experience management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Behavioral Competencies:</p><ul><li><p>High attention to detail and data accuracy.</p></li><li><p>Analytical mindset with ability to interpret qualitative and quantitative insights.</p></li><li><p>Excellent communication, both verbal and written and documentation skills.</p></li><li><p>Ability to provide constructive feedback and engage positively with business teams.</p></li><li><p>Organized, self-motivated, team-player, problem-solving and able to manage time effectively.</p></li><li><p>Active and great listener</p></li><li><p>Collaborative, with a strong sense of ownership and responsibility.</p></li></ul><ol><li><p>Educational &amp; Experience Requirements:</p></li></ol><ul><li><p>Bachelor’s degree in Business Administration, Marketing, Quality, or a related field.</p></li><li><p>2–3 years of experience in customer insights, survey management, or QA monitoring roles.</p></li><li><p>Prior experience in banking, financial services, or customer service interactions and operations is preferred.</p></li></ul></li></ul><p></p></section>

<p>The Assistant Cost Controller supports the Finance team by monitoring, analyzing, and controlling food, beverage, and operating costs across the hotel. The role is responsible for maintaining accurate inventory records, verifying purchasing and receiving transactions, preparing cost reports, conducting inventory audits, and providing timely financial analysis to support operational profitability. The position works closely with the Purchasing, Receiving, Stores, Kitchen, Food & Beverage, Stewarding, and Finance teams to ensure compliance with company policies and cost control procedures.</p><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Daily Operations</strong></p><ul><li><p>Prepare and monitor the daily Flash Food Cost report.</p></li><li><p>Verify all Receiving Reports for accuracy and compliance.</p></li><li><p>Review and post open purchase items in the inventory system.</p></li><li><p>Verify daily outlet revenue reports against POS records.</p></li><li><p>Post kitchen transfers, outlet transfers, and steward sales.</p></li><li><p>Verify and post spoilage reports after obtaining required approvals.</p></li><li><p>Create and maintain menu items in the POS (Micros) system.</p></li><li><p>Create and maintain inventory items in the inventory management system.</p></li><li><p>Import daily POS sales from Micros into the inventory system.</p></li><li><p>Review and obtain approval for void transactions and investigate discrepancies.</p></li><li><p>Verify and post Fruit Basket and VIP Amenity consumption.</p></li><li><p>Prepare the daily Theme Night Beverage Cost summary.</p></li><li><p>Ensure all cost-related transactions are accurately recorded within established timelines.</p></li></ul><br><p><strong>Weekly Responsibilities</strong></p><ul><li><p>Conduct spot inventory counts in outlets and main stores.</p></li><li><p>Monitor food and beverage purchases, complimentary items (FOC), and consumption trends</p></li><li><p>Transfer inventory issues and consumption to the Back Office system.</p></li><li><p>Prepare weekly outlet-wise Food Cost reports.</p></li><li><p>Identify unusual consumption patterns and report significant variances.</p></li><li><p>Coordinate with operational departments to resolve inventory discrepancies.</p></li></ul><br><p><strong>Monthly Responsibilities</strong></p><ul><li><p>Post steward sales and coordinate with the Income Auditor.</p></li><li><p>Reconcile monthly Food Cost and Beverage Cost.</p></li><li><p>Prepare Inventory Turnover Reports.</p></li><li><p>Prepare outlet-wise Profit & Loss reports.</p></li><li><p>Perform Menu Engineering analysis to evaluate product profitability.</p></li><li><p>Analyze Actual Cost versus Potential Cost and investigate variances.</p></li><li><p>Prepare Inventory Variation Reports.</p></li><li><p>Prepare monthly reports for Fixed Asset and Operating Purchases.</p></li><li><p>Process month-end food and beverage cost credits.</p></li><li><p>Assist in month-end closing activities related to inventory and cost control.</p></li><li><p>Support internal and external audits by providing required documentation.</p></li></ul><br><p><strong>Periodic Responsibilities</strong></p><ul><li><p>Conduct market price surveys to benchmark supplier pricing.</p></li><li><p>Perform recipe costing and maintain standard recipe cost sheets.</p></li><li><p>Conduct yield tests to determine standard food yields.</p></li><li><p>Participate in Mystery Guest evaluations from a cost control perspective.</p></li><li><p>Attend banquet events with open bar operations to monitor beverage consumption and counts.</p></li><li><p>Prepare Profit & Loss statements for banquets and special events.</p></li><li><p>Review and prepare buffet and theme night food costing.</p></li><li><p>Prepare Price Variation Reports for all inventory stores.</p></li><li><p>Recommend cost-saving opportunities while maintaining product quality and guest satisfaction.</p></li></ul><br><p><strong>General Responsibilities</strong></p><ul><li><p>Ensure compliance with Marriott standards, company policies, and internal controls.</p></li><li><p>Maintain confidentiality of financial and operational information.</p></li><li><p>Work closely with Purchasing, Stores, Receiving, Kitchen, Food & Beverage, and Finance departments.</p></li><li><p>Maintain accurate documentation and filing of all cost control records.</p></li><li><p>Assist the Cost Controller with financial analysis, budgeting, forecasting, and special projects.</p></li><li><p>Perform any additional duties assigned by the Cost Controller, Financial Controller, or Finance Manager.</p></li></ul><br><p><strong>REQUIREMENTS</strong></p><ul><li><p>Bachelor's Degree in Accounting, Finance, Hospitality Management, or a related discipline.</p></li><li><p>Professional certifications such as CMA, CPA, ACCA, or Hospitality Finance certifications will be an advantage.</p></li><li><p>3 to 5 years of experience in Cost Control, Finance, or Accounting within the hospitality industry.</p></li><li><p>Previous experience in hotels or resorts is preferred.</p></li><li><p>Experience with food and beverage cost control is essential.</p></li><li><p>Strong knowledge of food and beverage costing principles.</p></li><li><p>Experience with inventory management systems such as FMC, MC, Material Control, Adaco, BirchStreet, or similar.</p></li><li><p>Good knowledge of Microsoft Excel including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and data analysis.</p></li><li><p>Understanding inventory management, menu engineering, recipe costing, and yield analysis.</p></li><li><p>Knowledge of hotel financial reporting and month-end closing processes.</p></li></ul>

About The Role<br><br>At Versuni, our purpose is simple: We turn houses into homes.<br><br>In order to deliver on this promise, we stay relentlessly consumer obsessed, operate as one team across borders, and embrace an ownership mindset in everything we do. These principles define how we work, innovate and grow.<br><br>Anchored in these values, we are now looking for a Marketing Lead to elevate Versuni's presence across the Middle East & Africa. This is a business-critical leadership opportunity to shape the regional marketing strategy and drive business growth across one of the most diverse and dynamic markets.<br><br>As the regional business owner, you will lead the marketing agenda with end-to-end accountability for portfolio strategy, P&L performance, competitive positioning, customer engagement, and channel strategy while working for an industry leader that doesn't just follow trends but sets them!<br><br>If you enjoy combining strategic thinking with commercial ownership while influencing teams across markets and functions, this role offers a unique opportunity to make a significant regional impact.<br><br>The Impact You’ll Make<br><br>Lead 18-month rolling forecast outlook inline category ambitions and market dynamics Drive portfolio strategy, ensuring the right product positioning and competitive pricing to drive profitable business growth Localize global strategies based on deep consumer insights derived from market and data analytics Own and manage marketing budgets to ensure achievement of strategic business and marketing goals Develop and execute 360° integrated marketing strategies working in close collaboration with Media, E-Commerce and Shopper marketing teams, to build a strong brand funnel from awareness to conversion Represent the business in front of the business customer i.e. distributors, retailers building and executing sales plans together with Sales team Lead and nurture a high-performing team of Marketing Managers Design and maintain a high-performing workflow between internal teams and external agencies (Creative, PR, Media, Event etc.) Analyse local and global market trends to create and sustain competitive advantage Coordinating with both local and global executive stakeholders, ensuring alignment and visibility<br><br>The Skills And Knowledge You’ll Bring<br><br>Bachelor’s and preferably master’s degree in business or marketing+12 years relevant marketing and commercial experience, preferably with global FMCG /consumer goods and/or consumer electronics industry background Solid knowledge of category strategy design with full financial ownership, portfolio strategy design, activation design, content development and pricing strategy Proven experience in multi-country marketing management, ideally gained within local market organizations across the region Detailed P&L management, data analysis and commercial acumen are very critical for this role. Team management experience is needed. Fluent English in both spoken and written language Effective global stakeholder management skills Initiative taker with high ownership to drive category growth Skilled at managing large marketing budgets and act towards business objectives<br><br>What We’ll Give You In Return<br><br>Competitive base salary | benchmarked against top companies in the local market with a global footprint Competitive allowances | Housing Contribution for a better living, Transportation Allowance for commuting, Education Allowance for children, Mobile Allowance to ensure connectivity, Air ticket Contribution for self & family Performance-based annual incentive programs | reflecting your contributions Top-tier medical insurance plan | offering best in class insurance plan, family included Additional day off | enjoy extra holidays to celebrate festivals such as Diwali, Easter & Christmas and your birthday Product discounts | on selected Versuni products which are sold under the Philips brand An office that feels like home | easily accessible and modern office location with a lot of facilities around High growth environment | offering an exciting multinational work culture with local, regional and global stakeholders Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage<br><br>Ready to make an impact?<br><br>From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?

About The Role<br><br>At Versuni, our purpose is simple: We turn houses into homes.<br><br>In order to deliver on this promise, we stay relentlessly consumer obsessed, operate as one team across borders, and embrace an ownership mindset in everything we do. These principles define how we work, innovate and grow.<br><br>Anchored in these values, we are now looking for a Marketing Lead to elevate Versuni's presence across the Middle East & Africa. This is a business-critical leadership opportunity to shape the regional marketing strategy and drive business growth across one of the most diverse and dynamic markets.<br><br>As the regional business owner, you will lead the marketing agenda with end-to-end accountability for portfolio strategy, P&L performance, competitive positioning, customer engagement, and channel strategy while working for an industry leader that doesn't just follow trends but sets them!<br><br>If you enjoy combining strategic thinking with commercial ownership while influencing teams across markets and functions, this role offers a unique opportunity to make a significant regional impact.<br><br>The Impact You’ll Make<br><br>Lead 18-month rolling forecast outlook inline category ambitions and market dynamics Drive portfolio strategy, ensuring the right product positioning and competitive pricing to drive profitable business growth Localize global strategies based on deep consumer insights derived from market and data analytics Own and manage marketing budgets to ensure achievement of strategic business and marketing goals Develop and execute 360° integrated marketing strategies working in close collaboration with Media, E-Commerce and Shopper marketing teams, to build a strong brand funnel from awareness to conversion Represent the business in front of the business customer i.e. distributors, retailers building and executing sales plans together with Sales team Lead and nurture a high-performing team of Marketing Managers Design and maintain a high-performing workflow between internal teams and external agencies (Creative, PR, Media, Event etc.) Analyse local and global market trends to create and sustain competitive advantage Coordinating with both local and global executive stakeholders, ensuring alignment and visibility<br><br>The Skills And Knowledge You’ll Bring<br><br>Bachelor’s and preferably master’s degree in business or marketing+12 years relevant marketing and commercial experience, preferably with global FMCG /consumer goods and/or consumer electronics industry background Solid knowledge of category strategy design with full financial ownership, portfolio strategy design, activation design, content development and pricing strategy Proven experience in multi-country marketing management, ideally gained within local market organizations across the region Detailed P&L management, data analysis and commercial acumen are very critical for this role. Team management experience is needed. Fluent English in both spoken and written language Effective global stakeholder management skills Initiative taker with high ownership to drive category growth Skilled at managing large marketing budgets and act towards business objectives<br><br>What We’ll Give You In Return<br><br>Competitive base salary | benchmarked against top companies in the local market with a global footprint Competitive allowances | Housing Contribution for a better living, Transportation Allowance for commuting, Education Allowance for children, Mobile Allowance to ensure connectivity, Air ticket Contribution for self & family Performance-based annual incentive programs | reflecting your contributions Top-tier medical insurance plan | offering best in class insurance plan, family included Additional day off | enjoy extra holidays to celebrate festivals such as Diwali, Easter & Christmas and your birthday Product discounts | on selected Versuni products which are sold under the Philips brand An office that feels like home | easily accessible and modern office location with a lot of facilities around High growth environment | offering an exciting multinational work culture with local, regional and global stakeholders Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage<br><br>Ready to make an impact?<br><br>From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?

Job Location<br><br>Dubai<br><br>Job Description<br><br>Do you want to work with brands that millions of consumers can’t live without? Do you want to gain work experience with the company that invented the concept of brands and brand management, and set the path for your future career?<br><br>If so, our Brand Management Summer Internship is the perfect opportunity for you to apply to!<br><br>Our Marketing and Brand Management teams are the vision and strategy behind each of our brands. They help to develop marketing plans and identify specific marketing tactics to build on consumer, shopper and customer insights. Their expertise and creative tactics will help win the devotion of our consumers and grow our brands profitably. Together, they build the world's leading brand experiences and make a difference for nearly 5 billion consumers.<br><br>What To Expect:<br><br>During your summer internship you will get a first-hand experience of what a career in marketing with P&G involves, and if it is right for you. You will be working on live business problems, and you will be expected to make relevant contributions to the growth of our brands. You will be expected to dive right in and take the lead on your projects from the beginning.<br><br>Each intern receives a customized learning plan to ensure they get the right levels of coaching, mentoring and formal training as they deliver their work. If you are looking for an exciting and challenging experience, have a passion for winning, strong leadership credentials and an interest in pursuing a career at P&G – this internship is for you.<br><br>This role is based at our office in Dubai.<br><br>What You Will Gain:<br><br>Responsibilities and Real Work from Day 1: You will be given specific projects and responsibilities working on real and live business challenges, just like a true P&Ger. Continuous training & coaching: You will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager. Dynamic and respectful work environment: Employees are at the core, we value every individual and encourage initiatives, promoting flexible working arrangements and work/life balance. Compensation & Benefits: A job with P&G offers a competitive salary as well as other great benefits such as a great pension and share schemes. Full-time Role: Successful interns have the potential to secure a full-time position with P&G after graduation. As a 'build from within' company, our people start at entry level and progress through the organization. When we make a job offer, it’s with the expectation that you will grow into one of our future leaders, and to help you get there, you will work closely with skilled P&G veterans for mentoring and coaching at every step.<br><br>Job Qualifications<br><br>What We Look For:<br><br>University undergraduates who will complete their degree between June 2026 - January 2027. UAE Nationals are preferred. GCC Nationals or UAE residency holders with minimum of 6 months validity from the start date of the internship are also eligible. Only student residency or family sponsorship are eligible, work/company sponsorship will not be considered - this is a must Evidence of passion and achievements in academic and/or non-academic activities. Tell us what you’re proud of – be it playing a musical instrument or holding down a job alongside your studies. We want to get to know you! Demonstrated leadership skills and analytical capability. Strong communication and interpersonal skills. Fluency in English, Arabic is a plus Passionate about pursuing a career at P&G after graduation<br><br>The internship will be in Summer 2026, for a minimum of 10 weeks. Apply soon to secure your chance, we may close early if all roles are filled.<br><br>We champion social mobility and believe socio-economic status should not be a barrier to accessing job opportunities. That’s why in addition to this internship being paid, we offer provision of all the necessary technology and electronic equipment, access to a range of benefits, and financial support if you need to relocate for your internship - such as covering the cost of travel to your internship location.<br><br>We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience.<br><br>Job Schedule<br><br>Full time<br><br>Job Number<br><br>R000152020<br><br>Job Segmentation<br><br>Internships

Job Location<br><br>Dubai<br><br>Job Description<br><br>Do you want to work with brands that millions of consumers can’t live without? Do you want to gain work experience with the company that invented the concept of brands and brand management, and set the path for your future career?<br><br>If so, our Brand Management Summer Internship is the perfect opportunity for you to apply to!<br><br>Our Marketing and Brand Management teams are the vision and strategy behind each of our brands. They help to develop marketing plans and identify specific marketing tactics to build on consumer, shopper and customer insights. Their expertise and creative tactics will help win the devotion of our consumers and grow our brands profitably. Together, they build the world's leading brand experiences and make a difference for nearly 5 billion consumers.<br><br>What To Expect:<br><br>During your summer internship you will get a first-hand experience of what a career in marketing with P&G involves, and if it is right for you. You will be working on live business problems, and you will be expected to make relevant contributions to the growth of our brands. You will be expected to dive right in and take the lead on your projects from the beginning.<br><br>Each intern receives a customized learning plan to ensure they get the right levels of coaching, mentoring and formal training as they deliver their work. If you are looking for an exciting and challenging experience, have a passion for winning, strong leadership credentials and an interest in pursuing a career at P&G – this internship is for you.<br><br>This role is based at our office in Dubai.<br><br>What You Will Gain:<br><br>Responsibilities and Real Work from Day 1: You will be given specific projects and responsibilities working on real and live business challenges, just like a true P&Ger. Continuous training & coaching: You will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager. Dynamic and respectful work environment: Employees are at the core, we value every individual and encourage initiatives, promoting flexible working arrangements and work/life balance. Compensation & Benefits: A job with P&G offers a competitive salary as well as other great benefits such as a great pension and share schemes. Full-time Role: Successful interns have the potential to secure a full-time position with P&G after graduation. As a 'build from within' company, our people start at entry level and progress through the organization. When we make a job offer, it’s with the expectation that you will grow into one of our future leaders, and to help you get there, you will work closely with skilled P&G veterans for mentoring and coaching at every step.<br><br>Job Qualifications<br><br>What We Look For:<br><br>University undergraduates who will complete their degree between June 2026 - January 2027. UAE Nationals are preferred. GCC Nationals or UAE residency holders with minimum of 6 months validity from the start date of the internship are also eligible. Only student residency or family sponsorship are eligible, work/company sponsorship will not be considered - this is a must Evidence of passion and achievements in academic and/or non-academic activities. Tell us what you’re proud of – be it playing a musical instrument or holding down a job alongside your studies. We want to get to know you! Demonstrated leadership skills and analytical capability. Strong communication and interpersonal skills. Fluency in English, Arabic is a plus Passionate about pursuing a career at P&G after graduation<br><br>The internship will be in Summer 2026, for a minimum of 10 weeks. Apply soon to secure your chance, we may close early if all roles are filled.<br><br>We champion social mobility and believe socio-economic status should not be a barrier to accessing job opportunities. That’s why in addition to this internship being paid, we offer provision of all the necessary technology and electronic equipment, access to a range of benefits, and financial support if you need to relocate for your internship - such as covering the cost of travel to your internship location.<br><br>We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience.<br><br>Job Schedule<br><br>Full time<br><br>Job Number<br><br>R000152020<br><br>Job Segmentation<br><br>Internships