Store manager Jobs - Abu Dhabi UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>Sales &amp; Business Performance</p><ul><li><p>Achieve monthly, quarterly, and annual sales targets.</p></li><li><p>Monitor daily sales performance and implement strategies to maximize revenue.</p></li><li><p>Analyze sales reports, KPIs, and market trends to improve store performance.</p></li><li><p>Upsell and promote products, loyalty programs, and ongoing promotions.</p></li><li><p>Drive profitability by managing expenses and minimizing operational losses.</p></li></ul><p>Store Operations</p><ul><li><p>Manage the overall day-to-day operations of the store.</p></li><li><p>Ensure smooth opening and closing procedures.</p></li><li><p>Maintain high standards of store cleanliness, organization, and presentation.</p></li><li><p>Ensure compliance with company SOPs, health &amp; safety standards, and UAE regulations.</p></li><li><p>Monitor cash handling procedures and ensure accurate daily cash reconciliation.</p></li><li><p>Coordinate with warehouse and logistics teams for timely stock replenishment.</p></li></ul><p>Team Management</p><ul><li><p>Recruit, train, mentor, and supervise store staff.</p></li><li><p>Prepare employee schedules and manage attendance.</p></li><li><p>Conduct regular performance evaluations and provide coaching.</p></li><li><p>Motivate the team to achieve sales and customer service goals.</p></li><li><p>Address employee concerns and maintain a positive work environment.</p></li></ul><p>Customer Service</p><ul><li><p>Deliver an exceptional customer experience.</p></li><li><p>Resolve customer complaints professionally and promptly.</p></li><li><p>Build strong customer relationships to encourage repeat business.</p></li><li><p>Ensure staff maintain excellent product knowledge and service standards.</p></li></ul><p>Inventory Management</p><ul><li><p>Monitor stock levels and ensure product availability.</p></li><li><p>Conduct regular stock counts and inventory audits.</p></li><li><p>Minimize stock losses through effective inventory control measures.</p></li><li><p>Investigate stock discrepancies and coordinate corrective actions.</p></li><li><p>Ensure proper receiving, storage, and merchandising of products.</p></li></ul><p>Visual Merchandising</p><ul><li><p>Maintain attractive visual merchandising displays in line with brand guidelines.</p></li><li><p>Ensure promotional displays are implemented correctly.</p></li><li><p>Monitor product placement and pricing accuracy.</p></li></ul><p>Reporting &amp; Administration</p><ul><li><p>Prepare daily, weekly, and monthly sales and operational reports.</p></li><li><p>Monitor KPIs including:</p><ul><li><p>Sales achievement</p></li><li><p>Conversion rate</p></li><li><p>Average transaction value (ATV)</p></li><li><p>Units per transaction (UPT)</p></li><li><p>Footfall</p></li><li><p>Staff productivity</p></li></ul></li><li><p>Coordinate with HR, Finance, and Operations on store-related matters.</p></li><li><p>Maintain accurate records of inventory, cash, and staff documentation.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field (preferred).</p></li><li><p>3–5 years of experience as a Retail Store Manager or Assistant Store Manager.</p></li><li><p>Experience in fashion, beauty, cosmetics, lifestyle, FMCG, or luxury retail is an advantage.</p></li><li><p>UAE retail experience is preferred.</p></li></ul><p>Skills &amp; Competencies</p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Proven ability to achieve sales targets.</p></li><li><p>Excellent customer service and relationship management skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Inventory and stock management experience.</p></li><li><p>Cash handling and reconciliation knowledge.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Experience using retail POS and ERP systems.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Achievement of sales targets.</p></li><li><p>Store profitability.</p></li><li><p>Customer satisfaction and service quality.</p></li><li><p>Inventory accuracy and shrinkage control.</p></li><li><p>Staff productivity and attendance.</p></li><li><p>Visual merchandising compliance.</p></li><li><p>Operational compliance and audit scores.</p></li><li><p>Employee retention and team performance.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Attributes</p><ul><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Ability to work under pressure in a fast-paced retail environment.</p></li><li><p>Flexible to work weekends, public holidays, and shifts.</p></li><li><p>Positive attitude, integrity, and a hands-on approach to store management.</p></li><li><p>Strong decision-making and organizational skills.</p></li></ul><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li> <li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li> <li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li> <li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li> <li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Currently based in Abu Dhabi or open to relocating.</li> <li>Experience in leadership role within luxury or high-end retail.</li> <li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li> <li>Extensive experience in a client-driven environment, within a store leadership role.</li> <li>Leadership skills.</li> <li>Excellent customer service skills.</li> <li>Highly organized with exceptional time-management skills.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><strong>Drive Store Sales and Profit</strong></p><br><ul><li><p>Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.</p></li><li><p>Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.</p></li><li><p>Maximize sales opportunities through effective product placement, promotions, and upselling techniques.</p></li><li><p>Constantly review sales performance and key performance indicators to identify opportunities for sales growth.</p></li><li><p>Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.</p></li></ul><p><br></p><p><strong>Develop a Strong and Engaged Team</strong><br></p><ul><li><p>Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.</p></li><li><p>Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.</p></li><li><p>Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.</p></li><li><p>Identify and develop high-potential staff members for future leadership roles within the organization.</p></li></ul><p><br></p><p><strong>Deliver High Level of Customer Service</strong></p><br><ul><li><p>Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand’s values.</p></li><li><p>Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.</p></li><li><p>Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.</p></li><li><p>Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.</p></li></ul><p><br></p><p><strong>Drive Operational & Service Excellence</strong></p><br><ul><li><p>Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.</p></li><li><p>Ensure all operational processes are in place, from inventory management to health and safety procedures.</p></li><li><p>Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues.</p></li></ul><p><br></p><p><strong>Deliver Excellent Visual Standards</strong><br></p><ul><li><p>Ensure the store meets visual merchandising standards, with product displays that are clean, attractive, and aligned with brand guidelines.</p></li><li><p>Regularly check the store’s visual presentation to ensure it’s up-to-date and optimized for customer engagement.</p></li><li><p>Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in sales strategies and profitability.</p></li><li><p>Effective communication and interpersonal skills.</p></li><li><p>Ability to deliver exceptional customer service.</p></li><li><p>Strong organizational and problem-solving skills.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Proven track record of sales and profitability achievement.</p></li><li><p>Experience in implementing successful sales strategies and tactics.</p></li><li><p>Demonstrated commitment to putting the customer first and resolving customer issues effectively.</p></li><li><p>Strong organizational and problem-solving skills to manage complex operational challenges.</p></li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for providing transport with company vehicles of people, goods and materials as assigned by Branch Manager. Will carry out those responsibilities in a reliable and professional manner whilst adhering to the policies and standards inherent within the organization.</p><br><p>Commitment to Occupational Safety and Health &nbsp;(OSH) /Environment Safety and Health, incident reporting and risk management as required and observed</p><p><strong>Responsibilities</strong></p><ul><li><p>Operating and maintaining transportation vehicles with a focus on safety and customer courtesy</p></li><li><p>Transports clinics/office staff, patients &amp; guests from and to the identified location</p></li><li><p>Dispatch documents safely to the destinations assigned by the supervisor</p></li><li><p>Transport equipment or other goods between the different branches of CosmeSurge</p></li><li><p>Maintains defensive driving and responsible for the regular maintenance of the vehicle</p></li><li><p>Updates supervisor on wear and tear of vehicle parts</p></li><li><p>Maintain mileage and dispatch registers</p></li><li><p>Keeps the assigned vehicle(s) clean inside and outside</p></li><li><p>Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested by the management</p></li><li><p>Performs minor maintenance tasks on assigned vehicle(s) as required; Fuels the assigned vehicle(s)</p></li><li><p>Performing daily pre-trip and post-trip vehicle inspections, ensuring that periodic scheduled vehicle maintenance is completed and reported; documenting customer usage; preparing trip reports; preparing accident and incident reports as necessary</p></li></ul><p>Maintains confidentiality of all clinic’s related activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>SSLC &amp; Reading &amp; Writing knowledge</p><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p> <h4>About Saikind</h4> <p>Saikind is a bold, Japanese-inspired music and mixology bar located at Four Seasons Hotel Abu Dhabi at Al Maryah Island. The concept blends authentic traditions with modern creativity, offering a unique experience through curated music, innovative cocktails, and elevated service.</p> <p>Every element—from design to guest journey—has been crafted to deliver a memorable, high-end experience with each visit. Joining the opening team means being part of a groundbreaking venue set to redefine luxury nightlife in the region.</p> <h4>About the role</h4> <p>The Saikind assistant server position assists the food server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p> <h4>What you will do:</h4> <ul> <li>Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.</li> <li>Anticipate guest needs and satisfaction; offer suggestions and respond urgently and appropriately to guest concerns and requests.</li> <li>Assist in clearing and resetting tables according to service standards.</li> <li>Perform other tasks or projects as assigned by the F&B outlet manager, director of beverage, assistant director of F&B and hotel manager.</li> </ul> <h4>What you bring:</h4> <ul> <li>A minimum of at least 1 year of experience in a similar role in a luxury brand.</li> <li>An outgoing personality and a can-do approach to an assigned task.</li> <li>High level of understanding and knowledge of food and/or wine.</li> <li>Proficient in English (speaking, reading, writing).</li> <li>Excellent interpersonal, verbal, and written communication skills.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons hotels and resorts.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>And so much more!</li> </ul> <h4>Schedule & hours:</h4> <p>This is a full-time position.</p></p><p></p>