AccorHotels jobs
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Jobs Found
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>To purchase all food and non-food items for the operational needs.</li><li>Knows the market and seeks constant information about changes (prices, products available, etc.)</li><li>Knows all importing procedures, purchasing dispositions and receiving procedures.</li><li>Has to purchase the best quality of goods available (according to the management) at the best price possible. If necessary he/she involves the relevant Department Head or the HM or GM into negotiations with suppliers.</li><li>Compares quality and prices permanently between the suppliers.</li><li>Maintains regular contact with his/her colleagues of other Rixos properties in the area for information exchange.</li><li>Keeping of the filing cabinet with all information such as supplier, price, quantity, etc. constantly up-dated.</li><li>Places only orders where a duly signed purchase request from the General Manager exists.</li><li>Is responsible to get at least 3 quotations on each purchase request.</li><li>Takes advice from the Executive Chef or other Department Heads in regard of quality and quantity.</li><li>Samples of goods he/she has to pass to the involved departments.</li><li>Works close together with the store keeper and ensures store space of delivered goods and dispositions of goods (FIFO systems to adhere).</li><li>Goes personally to the markets to be aware of shortages, recent price changes and seasonal situations. (Market survey)</li><li>Keeps the management constantly informed about all happenings in the market concerning the business?</li><li>Is personally responsible that needed goods are delivered in time.</li><li>Is not allowed to take any commissions, personal advantages or gifts offered by any supplier.</li><li>Submits ideas, alternatives and new products to the management according to the company policy.</li><li>Well awareness of Fire, Life, Health & Safety policies, procedures and regulations as they are related to materials management. And thorough with HACCP compliances.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><p>Assist guests with spa related information, giving them personal attention, anticipate their needs and be an escort to the appropriate facilities</p><br><ul><li>Keep the Spa areas clean, neat, stocked and organized at all times</li><li>Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required</li><li>Act as a host in the locker room and relaxation areas, ensuring that guests find their treatments, are served water, etc.</li><li>Prepare rooms for treatments according to specified guidelines/SOPs.</li><li>Ensure stocking of all spa amenities and toiletries.</li><li>Consistently engaging with guests.</li><li>Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required.</li></ul><br>Qualifications<br><br><p>Customer service experience required, preferably within a Luxury hotel environment</p><br><ul><li>Housekeeping experience preferred</li><li>High School Diploma or equivalent</li><li>Ability to work well independently and as a team</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!</p><br><p>These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.<br>More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.<br>Whatever your role, we're all here to make the customer experience as unforgettable as possible.</p><br><p>Our mission: to bring little moments of happiness to people.<br>Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.<br>Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.</p><br><br>Job Description<br><br><p><strong>Keep the Mama Gang safe, secure, and ready for anything at Mama Shelter Dubai! As a Security Supervisor, you’ll lead the security team, protect our guests and colleagues, and make sure Mama stays a safe place to work, play, and have a good time. </strong><strong></strong><strong>️</strong><strong>✨</strong></p><br><p><strong>THE MISSION?</strong></p><br><p> <strong>Lead the Security Squad:</strong> Supervise, guide, and motivate the security team, making sure everyone knows their role and is ready to keep Mama safe. ♂️</p><br><p> <strong>Be Mama’s Eyes & Ears:</strong> Keep a watchful eye across the hotel, conduct regular patrols, and spot potential risks before they become problems. </p><br><p> <strong>CCTV Commander</strong>: Monitor CCTV, access control, alarms, and other security systems to keep everything under control and respond quickly to anything suspicious. </p><br><p> <strong>Ready for Anything: </strong>Respond calmly and confidently to incidents, emergencies, alarms, and unexpected situations, because panic is never part of the uniform. </p><br><p> <strong>Keep the Gang in the Know</strong>: Lead shift briefings and debriefings, making sure the team is aligned, informed, and ready for the day ahead. ️</p><br><p> <strong>Protect Mama’s House</strong>: Conduct regular inspections and enforce access control to keep guests, colleagues, property, and restricted areas safe and secure. </p><br><p> <strong>Incident Investigator</strong>: Support and lead investigations into theft, damage, unauthorized access, and other security incidents, ensuring everything is properly documented and reported. </p><br><p> <strong>Emergency Expert</strong>: Support emergency drills, fire evacuations, crisis management, and response procedures so the team knows exactly what to do when it matters most. </p><br><p> <strong>Team Up Across Mama</strong>: Work closely with all departments to support smooth daily operations, events, and busy moments while keeping safety front and centre. </p><br><p> <strong>Connect with the Authorities</strong>: Liaise professionally with SIRA, local law enforcement, emergency services, and other relevant authorities whenever required. ♂️</p><br><p> <strong>Keep the Tools Ready</strong>: Make sure radios, CCTV, alarms, access control, flashlights, and other security equipment are working, maintained, and ready for action. </p><br><p> <strong>Own the Reports</strong>: Maintain accurate security logs and prepare clear reports for management, highlighting incidents, risks, trends, and opportunities to improve. </p><br><br>Qualifications<br><br><p><strong>MADE FOR YOU? ONLY IF…</strong></p><br><p>️ <strong>You’re a natural leader</strong>: You know how to guide a team, give clear direction, and bring out the best in your Gang.</p><br><p> <strong>You stay cool under pressure</strong>: Emergencies happen. You keep calm, think fast, and make smart decisions.</p><br><p><strong></strong><strong> You notice the details</strong>: You spot what others might miss and take action before small risks become big problems.</p><br><p> <strong>You communicate like a pro</strong>: You can confidently interact with colleagues, guests, management, and authorities.</p><br><p> <strong>You think ahead</strong>: You’re always looking for potential risks and ways to make Mama even safer.</p><br><p> <strong>Integrity is non-negotiable</strong>: You handle sensitive information responsibly and always do the right thing.</p><br><br>Additional Information<br><br><p><strong>YOUR LITTLE EXTRAS:</strong></p><br><p> <strong>You’re reliable and consistent:</strong> When you say you’ll deliver, you always follow through.<br> <strong>You’re a people person:</strong> Guests and teammates love your positive, approachable vibe.<br> <strong>You build connections:</strong> You take time to know your guests, creating lasting impressions.<br> <strong>You light up the room:</strong> Your energy lifts everyone around you, making work a joy.<br> <strong>You’re all about the team:</strong> From supporting your colleagues to creating a family-like atmosphere, you make it happen.</p><br><p><strong>If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! </strong><strong>✨</strong></p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business & leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant.</p><br><p>We have an excellent team with diverse background, education and skills making it a comfortable working environment.</p><br><br>Job Description<br><br><p>As a Steward, you will be responsible of cleaning and re-stock of clean equipment of the outlet stewarding station assigned to ensure smooth functioning and that hygienic standards are maintained under the general guidance of the Stewarding Team Leader in accordance to the Hotel’s Policies and Procedures. </p><br><br>Qualifications<br><br><ul><li>Ability to work under pressure</li><li>Able to follow instructions</li><li>Positive attitude</li><li>Previous relevant work and hospitality experience.</li><li>Flexibility to respond to a range of various work situations</li></ul><br>Additional Information<br><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><p>http://www.novotelsharjahexpocentre.com/</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><p><strong>OBJECTIVE</strong></p><br><p><em>The Director of Revenue Management is responsible for leading the Revenue and Reservation Department and to establish goals, implements tactical efforts to promote revenue growth generation among key customer segments and revenue centers, and support the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. </em></p><br><p><strong>MAIN DUTIES</strong></p><br><p><strong>Summary of Daily Tasks & Responsibilities</strong></p><br><ul><li>Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.</li><li>Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.</li><li>Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.</li><li>Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics</li><li>Participates in the annual budget process and produces long term projections, as required.</li><li>Actively participates in ownership conversations and presentations.</li><li>Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.</li><li>Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.</li><li>Should be fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices.</li><li>Develops and maintains reservations standards that drive revenues, optimizes organizational efficiencies and instills guests’ engagement.</li><li>Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.</li><li>Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.</li><li>Directs and manages all channel distribution strategies. Ensures & maintains a high Distribution health score for the hotel.</li><li>Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.</li><li>Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels.</li><li>Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.</li><li>Maintains relationships with local market competitors to keep informed of trends and news.</li><li>Responsible for developing, training, and providing guidance revenue and reservations department in order to achieving exceptional guest service and employee satisfaction results.</li></ul><br>Qualifications<br><br><ul><li>Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.</li><li>Minimum 5 years of Revenue Management experience</li><li>Strong communication skills, both verbal and written</li><li>Dynamic can-do attitude</li><li>Strong analytical skills and attention to detail</li><li>Presents a professional and polished appearance</li><li>Effectively deal with guests and other team members</li><li>Previous reservation experience highly preferred</li><li>Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred</li><li>Possessing the trait of being organized and multi-tasking</li><li>Ability to complete work within given deadlines</li><li>Maintain confidentiality of proprietary information and protect company assets</li></ul><br>Additional Information<br><br><p><em><strong>"Why work for Accor?</strong></em></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Your team and working environment:</strong></p><br><p>Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments – moments that are uncomplicated, personal and human.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient AC & Refrigeration Technician to join our team in Dubai, United Arab Emirates. In this role, you will be responsible for the installation, maintenance, and repair of air conditioning and refrigeration systems across our commercial and residential properties. You will work independently and collaboratively to ensure all systems operate at peak performance while maintaining the highest standards of safety and quality.</p><br><ul><li>Demonstrate the ability to multitask and prioritize multiple maintenance requests, breakdowns, and operational requirements effectively.</li><li>Install, maintain, and repair air conditioning and refrigeration systems in accordance with manufacturer specifications and local regulations.</li><li>Perform routine preventive maintenance on HVAC and refrigeration equipment to ensure optimal efficiency, reliability, and equipment longevity.</li><li>Conduct pressure testing, leak detection, and refrigerant recovery procedures in accordance with UAE environmental requirements and applicable industry standards.</li><li>Respond promptly to emergency breakdowns and service calls and provide timely solutions to minimize equipment downtime and operational disruption.</li><li>Monitor HVAC, refrigeration, and other engineering equipment during shifts and report any abnormalities or potential issues to the Engineering Supervisor.</li><li>Carry out daily engineering inspections and ensure all equipment and systems are operating safely and efficiently.</li><li>Able to work independently during assigned shifts and take full responsibility for shift-related engineering activities.</li><li>Perform shift technician duties, including monitoring equipment, responding to guest and operational requirements, and ensuring smooth engineering operations throughout the shift</li><li>Document all service work, repairs, preventive maintenance, readings, and other maintenance activities clearly and accurately.</li><li>Maintain a safe working environment by following all hotel safety procedures, permit-to-work requirements, and applicable health and safety regulations.</li><li>Collaborate with team members, supervisors, and other departments to complete complex installations, repairs, and maintenance activities.</li><li>Support other engineering disciplines when required and assist the team in resolving operational and maintenance issues.</li><li>Maintain good housekeeping in workshops, plant rooms, and work areas and ensure tools and equipment are properly maintained and stored.</li><li>Stay current with industry best practices, new technologies, and developments in HVAC and refrigeration systems.</li><li>Demonstrate good communication, teamwork, problem-solving, and time-management skills while carrying out shift responsibilities.</li><li>Ensure proper handover of ongoing issues, completed works, equipment status, and pending maintenance activities to the incoming shift.</li></ul><br>Qualifications<br><br><ul><li>ITI (2 years) in HVAC & Refrigeration or Diploma ( 3 years) in HVAC & Refrigeration (required)</li><li>Proficiency with diagnostic tools including manifold gauges, multimeters, and refrigerant recovery equipment</li><li>Strong knowledge of refrigeration cycles, electrical systems, and mechanical components</li><li>Ability to read and interpret technical schematics and system documentation</li><li>Excellent problem-solving skills and analytical thinking</li><li>Strong attention to detail and organizational abilities</li><li>Valid driver's license and ability to travel to multiple job sites</li><li>Knowledge of UAE regulations and standards for HVAC and refrigeration work (preferred)</li><li>Experience with commercial refrigeration systems (preferred)</li><li>Additional trade certifications in HVAC or refrigeration (preferred)</li><li>Ability to work independently and as part of a team in a fast-paced environment</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted Accor rates worldwide</li><li>Learning programs through our academies</li><li>Opportunity to develop your talent and grow within your property and across the world</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business & leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant.</p><br><p>We have an excellent team with diverse background, education and skills making it a comfortable working environment.</p><br><br>Job Description<br><br><ul><li>Clean and prepare all basic food items mise-en-place for both a la carte and buffet.</li><li>Helps to prepare orders according to the standard procedures.</li><li>Picked up food requisition from the store and arranged all the items according to the FIFO system.</li><li>Adheres strictly to the cleanliness of the kitchen area as well as equipment and machines.</li><li>Maintain proper personal appearance.</li><li>Adheres strictly to the standard recipes for the various dishes and avoids wastage.</li><li>Checking and refilling the buffet items.</li><li>To cut and clear food items from the buffet</li><li>Pay attention to the safety, security and energy-saving rules.</li><li>To avoid wastage of food items.</li></ul><br>Qualifications<br><br><ul><li>Ability to work under pressure</li><li>Able to follow instructions</li><li>Positive attitude</li><li>Previous relevant work and hospitality experience.</li><li>Flexibility to respond to a range of various work situations</li></ul><br>Additional Information<br><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>OUR COMMITMENT TO DIVERSITY & INCLUSION:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>WHY WORK FOR ACCOR?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>Novotel & Adagio Premium Dubai Al Barsha is seeking an organized and efficient Engineering Clerk to join our team. In this role, you will provide vital administrative support to our engineering department, ensuring smooth operations and effective communication within the team and with external stakeholders.</p><br><ul><li>Manage and maintain engineering documents, drawings, and files in both physical and digital formats</li><li>Assist in the preparation of engineering reports, presentations, and correspondence</li><li>Enter and update engineering roster in Oasys platform </li><li>Schedule and coordinate meetings, appointments, and travel arrangements for engineering staff</li><li>Process purchase orders and maintain inventory records for engineering supplies</li><li>Liaise with vendors, contractors, and other departments to facilitate project workflows</li><li>Assist in the preparation and distribution of project-related materials</li><li>Perform general office duties such as answering phones, sorting mail, and managing office supplies</li><li>Support the engineering team with various administrative tasks as needed</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent; Associate's degree in Business Administration or related field preferred</li><li>1-3 years of experience in an administrative role, preferably in an engineering or technical environment</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Strong data entry and management skills</li><li>Excellent organizational abilities and attention to detail</li><li>Effective time management and multitasking skills</li><li>Outstanding written and verbal communication skills</li><li>Ability to maintain confidentiality and handle sensitive information</li><li>Strong problem-solving skills and ability to work independently</li><li>Flexibility to adapt to changing priorities and deadlines</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><p>The Carpenter is responsible for carrying out carpentry, joinery, furniture repair, and general maintenance works throughout the hotel. The role ensures that all guest rooms, public areas, back-of-house facilities, restaurants, and offices are maintained to the highest standards, contributing to a safe, functional, and luxurious environment for guests and Heartists.</p><br><ul><li>Perform preventive and corrective maintenance on all carpentry-related items throughout the hotel.</li><li>Repair, install, and maintain wooden doors, frames, windows, cabinets, wardrobes, shelving, furniture, and fixtures.</li><li>Carry out furniture restoration and minor upholstery repairs when required.</li><li>Install, repair, and replace locks, hinges, door closers, handles, and other hardware.</li><li>Repair damaged wooden structures, partitions, skirting, ceiling panels, and decorative finishes.</li><li>Respond promptly to maintenance requests from guest rooms and public areas.</li><li>Read and interpret technical drawings, work orders, and maintenance schedules.</li><li>Maintain carpentry tools, equipment, and workshop in a clean and safe condition.</li><li>Monitor material usage and report stock requirements to the Engineering Supervisor.</li><li>Coordinate with other Engineering team members during renovation projects and preventive maintenance activities.</li><li>Ensure all work complies with hotel standards, local regulations, and health and safety procedures.</li><li>Minimize disruption to guests by carrying out work efficiently and professionally.</li><li>Maintain accurate records of completed work orders using the hotel's maintenance management system.</li><li>Support emergency maintenance requirements and perform other duties assigned by the Engineering Management team.</li></ul><br>Qualifications<br><br><ul><li>Minimum of 2 years' experience as a Carpenter, preferably within a luxury hotel or hospitality environment.</li><li>Good knowledge of woodworking techniques, building maintenance, and carpentry tools.</li><li>Ability to read technical drawings and operate power and hand tools safely.</li><li>Basic knowledge of painting, polishing, and finishing techniques is an advantage.</li><li>Good communication skills in English.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles The Palm as we currently looking for <strong>Butler.</strong> Reporting to the Butler Supervisor / Assistant Head Butler. The Raffles Butler is not defined by the tasks they perform, but by what they make possible for every guest they serve. This is a role of presence, not just procedure. The Butler is the architect of the individual guest journey: the single point of continuity from the moment a reservation is made to the moment a guest steps into the world again, and the reason they return.</p><br><p>At Raffles, the Butler operates across two models of service. As Butler in Residence, they are a dedicated presence for every suite and VIP guest: proactive, personal, and fully accountable for the arc of that stay. As Butler on Call, they are a presence felt rather than seen: available, responsive, and ready to step in whenever a guest needs them. To the guest, both are simply 'The Butler.'</p><br><p><strong>Key Responsibilities </strong></p><br><p><strong>Knowledge</strong></p><br><ul><li>Hold thorough, practised knowledge of all Butler Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency.</li><li>Remain fully current on Raffles Brand Standards, LQA criteria, Forbes Travel Guide standards, and the expectations that define five-star butler service globally.</li><li>Maintain working proficiency across all platforms used to capture, action, and track the guest journey.</li><li>Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities.</li><li>Stay continuously informed on arriving guests: their profiles, histories, preferences, special occasions, and any intelligence gathered across all touchpoints.</li><li>Remain current on local culture, seasonal events, and the area’s social landscape to serve as a credible and genuine resource for guests.</li></ul><p><strong>The 360° Guest Journey</strong></p><br><ul><li>Internalise and embody the Raffles brand personality in every interaction: Charming, Graceful, Thoughtful, and Welcoming.</li><li>Consistently execute the Top 5 Service Excellence pillars in every guest encounter: Look, Smile, Talk, Listen, and Thank.</li><li>Operate as the orchestrator of the guest journey; the conductor who ensures every department plays its part at precisely the right moment.</li><li>Own the guest relationship from pre-arrival to post-departure, not as a series of handoffs, but as a single, unbroken arc of care.</li><li>Initiate meaningful pre-arrival contact: review profiles with intent, anticipate what has not yet been asked for, and personalise every element of the arrival before the guest lands.</li><li>Conduct in-room check-ins and room orientations with warmth and genuine curiosity; reading each guest to determine the level of engagement they seek.</li><li>Correspond with guests via appropriate channels – written, digital, verbal – always in the Raffles tone: considered, elegant, and never transactional.</li><li>Anticipate needs before they are expressed. A pattern observed becomes a gesture before departure.</li><li>Be proactively present: visible, attuned, and ready throughout the entire stay.</li><li>Manage all guest requests with full personal accountability; coordinating across departments, tracking to completion, and following up without being asked.</li><li>Handle complaints and service failures with ownership and composure: acknowledge, recover, and follow through until the guest's trust is fully restored.</li><li>Inspect arrival and occupied rooms through a butler's perspective.</li><li>Execute Raffles Rituals and special occasion set-ups with precision, creativity, and genuine care for the detail.</li><li>Offer packing and unpacking service with the discretion and attentiveness that transforms a practical task into a considered experience.</li><li>Monitor DND and OOO rooms with diligence, acting on welfare concerns immediately and in full accordance with SOP.</li><li>Maintain impeccable butler notes: recording preferences, observations, and interactions in a way that serves the next encounter as richly as the current one.</li><li>Practise genuine, knowledgeable upselling; recommending experiences, dining, and services because they are right for this guest, not to meet a metric.</li><li>Collaborate daily with Housekeeping, Private Dining, Front Office, Engineering, Concierge, and all relevant departments; communicating with clarity, respect, and shared ownership of the guest outcome.</li><li>Embody the 'We Are All Butlers' philosophy: treat every colleague as a contributor to the guest journey, and every interaction – internal or external – as a reflection of the Raffles standard.</li><li>Attend shift briefings, department meetings, and training sessions with active engagement.</li><li>Contribute to the team's culture through reliability, discretion, and a consistent willingness to support colleagues.</li></ul><br>Qualifications<br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Guest Journey Ownership, Empathy & Anticipation, Emotional Intelligence, Personalisation, Cultural Sensitivity, Service Recovery, Attention to Detail, Multitasking, Strong Interpersonal Skills</li><li>Commercial awareness. Multi-cultural fluency across international guest profiles.</li><li>Neat, polished appearance. Articulate. Good posture. A presence that is both warm and composed.</li></ul><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Minimum 2 years of experience in a guest-facing role in a luxury or ultra-luxury hotel environment.</li><li>University degree, preferably in Hospitality Management, Tourism, or a related field.</li><li>Proficiency in English is essential; knowledge of other languages is a plus.</li><li>Familiarity with Forbes or LQA standards preferred.</li><li>Knowledge of Opera PMS. Butler certification or equivalent professional training.</li><li>Flexible availability including nights, weekends, and holidays</li><li>Housekeeping, Food and Beverage or/and Guest Relations knowledge</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.</p><br><ul><li>Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation</li><li>Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules</li><li>Supervise, train, and motivate housekeeping staff to deliver exceptional service</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li><li>Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness</li><li>Coordinate with other departments to address guest requests and resolve issues promptly</li><li>Assist in creating staff schedules and managing payroll for the housekeeping department</li><li>Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies</li><li>Participate in continuous improvement initiatives to enhance guest experience and operational efficiency</li><li>Handle guest complaints and feedback professionally, taking appropriate action to resolve issues</li></ul><br>Qualifications<br><br><ul><li>Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Strong organizational and leadership skills with attention to detail</li><li>Excellent communication abilities, both verbal and written</li><li>Proficiency in hotel management software and Microsoft Office suite</li><li>In-depth knowledge of cleaning techniques, products, and equipment</li><li>Understanding of hotel operations and industry standards</li><li>Familiarity with health and safety regulations in the hospitality sector</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Physical stamina to perform duties throughout the day</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong problem-solving skills and ability to make decisions under pressure</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>Kids Club Animator / Edutainer</strong><br>Are you a fun-loving and creative entertainer with a passion for education-filled recreation? Do you have experience caring for and ensuring the safety of our young minds? A Kids Club Animator / Edutainer is the perfect role for a charismatic individual that enjoys exciting and energetic working environments with a dynamic team. You will enthusiastically interact with our younger guests and their parents while providing amazing experiences that are not only adventurous but educational as well in an interactive way!<br><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities. The sky is your limit</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>You will maintain a safe play environment for our visitors, which entails handling children's first aid, incidents, and emergencies.</li><li>You will facilitate, set up, and clean up scheduled activities, ensuring to pay particular care, attention, and observation of each child.</li><li>You will conduct excursions to different areas of the resort whilst exercising a well-planned and structured program for our Kids Club</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>A passionate professional with 2 or more years of experience handling children's activities</li><li>Having kids education background will be a plus</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Russian/German/Arabic Speaking skills will be advantageous</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Perform IT maintenance activities on a monthly basis.</li><li>Follow all Accor IT Policies and guidelines such as user rights, security policy, backup policy, preventive maintenance, contingency plan etc.</li><li>Identify IT related risks and issues and escalate them to hotel management.</li><li>Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.</li><li>Provide technical support and training on systems and networks.</li><li>Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.</li><li>Troubleshoot and carry out repairs and data backup / restoration when necessary.</li><li>Monitor systems and network performance on an ongoing, daily basis.</li><li>Understand the applicability of new and improved IT developments and solutions.</li><li>Display ability to identify potential upgrades, enhancements, new products and their effects</li><li>Conduct basic software training.</li><li>Demonstrate good understanding of the hotel’s software / hardware.</li><li>Conduct tests on hardware /software for maintenance purposes.</li><li>Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.</li><li>Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.</li><li>Install only the latest, original and properly licensed software is running on the hotel’s systems and computers.</li><li>Maintain software licenses and follow recommended upgrade schedules.</li><li>Provide local first level technology, guest & employee end-user support.</li><li>Troubleshoot issues on hotel's local network, computers, software and systems.</li><li>Work as onsite hand-and-eyes function for remote support.</li><li>Assist the IT New Developments team with new hotel developments and hotel integration projects as required.</li></ul><br>Qualifications<br><br><ul><li>Degree in IT, Computer Science, or other relevant discipline.</li><li>Experience of embedding change projects within an organization.</li><li>IT certifications such as CCNA or CCNP, Comptia A+ or Comptia N+ will be an added advantage.</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable with exceptional attention to detail</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li>Fluent English language proficiency (written and verbal)</li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Multilingual capabilities beneficial for our Abu Dhabi location</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>The Wellness Instructor is responsible for designing and delivering holistic wellness programs that support the physical, mental, and emotional well-being of guests. This role combines expertise in fitness, yoga, meditation, and lifestyle practices with the Rixos brand’s creative, stylish, and vibrant personality. The Wellness Instructor creates memorable guest experiences by integrating movement, mindfulness, and relaxation into daily resort life, in line with the hotel's concept. </p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Guest Experience & Instruction</strong></p><br><ul><li>Conduct group and individual wellness sessions, including yoga, meditation, Pilates, stretching, breathwork, or mindfulness practices.</li><li>Provide lifestyle and wellness guidance tailored to guests' needs, helping them achieve balance, relaxation, and vitality.</li><li>Create a warm and motivating atmosphere that encourages participation across different fitness and experience levels.</li><li>Educate guests on holistic well-being practices that can extend beyond their stay.</li></ul><p><strong>Program Development</strong></p><br><ul><li>Design a diverse calendar of wellness activities that aligns with guest profiles, brand positioning, and seasonal events.</li><li>Collaborate with Spa, Fitness, and Entertainment teams to deliver integrated wellness and lifestyle offerings.</li><li>Support the resort’s wellness positioning by developing signature programs, retreats, or themed events.</li></ul><p><strong>Operations & Safety</strong></p><br><ul><li>Ensure all wellness spaces (studios, outdoor areas, relaxation spaces) are clean, safe, and well-prepared for activities.</li><li>Maintain wellness equipment and props in excellent condition.</li><li>Follow all health, safety, and hygiene standards as per local regulations and brand guidelines.</li></ul><p><strong>Guest Relations & Engagement</strong></p><br><ul><li>Act as embodying the lifestyle and inspiring guests to embrace wellness as part of their holiday.</li><li>Build personal connections with guests by offering guidance, feedback, and encouragement.</li><li>Collect guest feedback to continuously enhance the wellness experience.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Experience:</strong></p><br><ul><li><p>Minimum 2–3 years of experience as a Fitness Instructor or Personal Trainer, preferably within a luxury hospitality environment.</p><br></li><li><p>Recognized certification in Fitness Training, Personal Training, or related discipline.</p><br></li><li><p>Additional certifications in yoga, Pilates, or specialized wellness disciplines are an advantage.</p><br></li><li><p>Pre-opening experience is a plus.</p><br></li></ul><p><strong>Skills & Competencies:</strong></p><br><ul><li><p>Strong knowledge of fitness techniques, training programs, and wellness practices.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Ability to motivate and engage guests with varying fitness levels.</p><br></li><li><p>Strong organizational and time management skills.</p><br></li><li><p>Ability to work collaboratively within a multidisciplinary team.</p><br></li><li><p>High attention to safety and service quality.</p><br></li></ul><p><strong>Personal Attributes:</strong></p><br><ul><li><p>Passion for wellness, fitness, and delivering exceptional guest experiences.</p><br></li><li><p>Energetic, engaging, and professional demeanor.</p><br></li><li><p>Guest-focused with a proactive and positive attitude.</p><br></li><li><p>Adaptable and flexible in a dynamic luxury resort environment.</p><br></li><li><p>High level of discipline, reliability, and personal presentation.</p><br></li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>WHY WORK FOR ACCOR?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and organized Accounting Clerk to join our Finance team in Novotel Dubai Al Barsha, United Arab Emirates. In this role, you will play a crucial part in supporting our accounting operations by managing daily financial transactions, processing accounts payable and receivable, and ensuring accurate financial records. Reporting to the Finance Manager, you will work collaboratively with cross-functional teams to maintain the highest standards of accuracy and efficiency in all accounting functions.</p><br><ul><li>Process daily banking transactions, including deposits and reconciliations to appropriate accounts</li><li>Conduct thorough daily and periodic income audits, identifying and resolving variances in a timely manner</li><li>Process Accounts Payable items, including invoice entry, coding, and coordination of approvals</li><li>Review and manage Front Office guest ledgers and Sales ledgers, performing Accounts Receivable functions as needed</li><li>Handle credit card inquiries and chargebacks promptly and professionally</li><li>Reconcile general ledger accounts and prepare supporting documentation for financial records</li><li>Enter and verify financial data with precision, maintaining accurate records in accounting systems</li><li>Respond to inquiries from internal stakeholders and external parties regarding account information</li><li>Assist in the implementation and continuous improvement of accounting systems, policies, and procedures</li><li>Support the Finance team with month-end and year-end closing activities</li><li>Identify training opportunities and communicate potential process improvements to management</li><li>Perform additional duties as assigned by the Finance Manager</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>1-2 years of accounting, bookkeeping, or finance-related experience</li><li>Proficiency with accounting software and Microsoft Excel</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Excellent attention to detail and commitment to accuracy in all work</li><li>Solid understanding of basic accounting principles and general ledger functions</li><li>Ability to analyze financial data and identify discrepancies</li><li>Strong written and verbal communication skills</li><li>Ability to work independently and take ownership of assigned tasks while collaborating effectively with team members</li><li>Demonstrated problem-solving ability and sound decision-making skills</li><li>Quick learner with the ability to adapt to new systems and processes</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience in hospitality, hotel, or restaurant accounting</li><li>Knowledge of UAE accounting regulations and compliance requirements</li><li>Familiarity with accounting reconciliation and audit procedures</li><li>Experience handling Accounts Receivable and Accounts Payable functions</li><li>Certification in bookkeeping or accounting (such as AAT or similar)</li><li>Previous experience in a fast-paced, dynamic work environment</li><li>Bilingual capabilities (English and Arabic)</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>We are seeking a friendly and enthusiastic Welcomer to join our team in Dubai, United Arab Emirates. As a Welcomer, you will be the first point of contact for our guests, creating a warm and personalized welcome experience in our vibrant, multicultural environment. Your role is crucial in delivering our brand's promise of exceptional hospitality and ensuring a smooth arrival and departure process for all guests.</p><br><ul><li>Greet and welcome all guests with warmth, professionalism, and a genuine smile</li><li>Provide personalized check-in and check-out experiences</li><li>Assist guests with inquiries, directions, and hotel information</li><li>Offer welcome beverages or amenities upon arrival, based on guest status or preferences</li><li>Coordinate with Front Office, Concierge, and Guest Relations to ensure a seamless guest experience</li><li>Maintain a visible presence in the lobby and be readily available to assist or guide guests</li><li>Promote hotel services, facilities, and ongoing promotions</li><li>Handle guest feedback and resolve issues or escalate them appropriately</li><li>Ensure guest preferences and special requests are recorded and communicated effectively</li><li>Maintain a polished and professional appearance at all times, in line with brand standards</li><li>Anticipate guest needs and offer relevant recommendations to enhance their stay</li></ul><br>Qualifications<br><br><ul><li>Minimum 1 year of experience in a Front Office or guest-facing role in a 4- or 5-star hotel</li><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Proficient in English (verbal and written); additional languages are a plus</li><li>Warm, outgoing, and service-oriented personality</li><li>Ability to work under pressure and in a fast-paced environment</li><li>Strong knowledge of Dubai and its tourist attractions</li><li>Basic computer skills; familiarity with Opera or similar hotel management software is preferred</li><li>Flexible to work in shifts, including weekends and public holidays</li><li>Passion for hospitality and creating memorable guest experiences</li><li>Adaptability to work in a multicultural environment</li><li>Attention to detail and ability to multitask efficiently</li></ul><br>Additional Information<br><br><p>Additional Language is an added advantage.</p><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.</p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p><strong>The Position</strong></p><br><p>We invite you to join the world of luxury hospitality at <strong>Raffles The Palm Dubai</strong>, where we are currently seeking a <strong>Raffles Club Supervisor</strong>. Reporting to the Raffles Club Manager, you will oversee the daily operations of the Raffles Club Lounge, ensuring exceptional service and creating memorable experiences for our VIP guests.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Manage and supervise all tasks of the Club Lounge staff, ensuring maximum guest satisfaction from arrival through departure.</li><li>Oversee the lounge during operating hours, maintaining service standards and ensuring a welcoming atmosphere.</li><li>Liaise with the kitchen for food selection during Breakfast, Lunch, Afternoon Tea, and Cocktail Hours.</li><li>Personally, meet and greet all guests, fostering a warm and personalized experience.</li><li>Maintain an efficient repeat guest history system and actively promote Inter-Hotel sales and in-house facilities.</li><li>Prepare Raffles Club guest welcome letters and monitor guest comment cards and feedback.</li><li>Attend to special guest requests and handle complaints with follow-up on corrective actions.</li><li>Compile, analyze, and control Raffles Club costs and inventory, preparing requisitions for amenities on a timely basis.</li><li>Ensure the entire range of services offered for the Raffles Club Lounge is maintained at the highest standard.</li><li>Appraise the appearance, discipline, and efficiency of all staff under direct supervision.</li><li>Organize and conduct regular meetings for Raffles Club staff to facilitate smooth operations.</li><li>Prepare efficient work and vacation schedules for Raffles Club staff, considering project occupancy and forecasts, as well as any large group movements.</li><li>Develop and implement training programs to enhance the skills of Club Lounge staff.</li><li>Monitor and ensure compliance with health and safety regulations in the Club Lounge.</li><li>Collaborate with the marketing team to create promotions and special events for the Raffles Club.</li><li>Actively engage with guests to gather feedback and insights for continuous improvement.</li><li>Conduct regular audits of Club Lounge services to ensure adherence to established standards.</li><li>Collaborate with the Assistant Club Manager in strategic planning for the Club Lounge.</li><li>Stay updated on industry trends and competitor offerings to suggest improvements and innovations.</li></ul><br>Qualifications<br><br><p><strong>QUALIFICATIONS</strong><strong>: </strong></p><br><ul><li>Post Secondary school education or Diploma from School for Tourism & Hotel Management</li></ul><p><strong>EXPERIENCE: </strong></p><br><ul><li>Minimum 1-2 years of relevant experience in customer service/guest relations.</li></ul><p><strong> PERSONAL ATTRIBUTES: </strong></p><br><ul><li>Good level of engagement with guests.</li><li>Ability to work cohesively as a team with a multi-cultural workforce.</li><li>Excellent communication skills.</li><li>High level of integrity, enthusiasm, dedication, and support for continuous improvement.</li><li>Good knowledge of Front Office and F&B Operations.</li></ul><br>Additional Information<br><br><p><strong>Additional Information</strong></p><br><p><strong>Employee Benefits:</strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences.</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>as well as the ability to lead and inspire a high-performing team.</p><br><p><strong><strong>Key Responsibilities:</strong></strong></p><br><ul><li><strong>Leadership & Strategy Development:</strong> Lead and develop the overall marketing strategy in alignment with Rixos Properties’ business goals. Manage the marketing department, ensuring effective execution of all marketing initiatives and campaigns across digital, traditional, and experiential channels.</li><li><strong>Brand Vision & Positioning:</strong> Oversee and refine the brand’s positioning, ensuring consistency and alignment with the company’s mission, values, and target market. Drive brand awareness and maintain a strong brand identity across all platforms and touchpoints.</li><li><strong>Integrated Marketing Campaigns:</strong> Develop and implement integrated marketing campaigns to drive customer acquisition, engagement, and retention. Ensure that all marketing campaigns are cohesive, well-executed, and deliver measurable results.</li><li><strong>Digital Transformation:</strong> Lead the digital marketing efforts, ensuring a robust online presence through SEO/SEM, social media, content marketing, email campaigns, and paid media. Foster innovation in digital marketing practices and lead the company’s digital transformation initiatives.</li><li><strong>Market Research & Insights:</strong> Leverage market research, data analytics, and customer insights to stay ahead of industry trends, understand audience needs, and identify opportunities for growth and market penetration.</li><li><strong>Cross-functional Collaboration:</strong> Work closely with senior leadership, sales, and revenue management teams to align marketing efforts with revenue goals and business objectives. Ensure strong communication and collaboration across departments.</li><li><strong>Budget & Resource Management:</strong> Develop and manage the marketing budget, ensuring cost-effective use of resources to maximize ROI. Optimize resource allocation across all marketing initiatives.</li><li><strong>Team Leadership & Development:</strong> Lead, mentor, and inspire a high-performing marketing team. Promote a culture of creativity, collaboration, and innovation. Provide guidance and professional development opportunities to team members.</li><li><strong>Stakeholder Communication:</strong> Serve as the primary point of contact for marketing-related matters, presenting strategy, updates, and results to senior executives and stakeholders.</li><li><strong>Performance Monitoring & Reporting:</strong> Track, analyze, and report on the performance of all marketing campaigns. Provide actionable insights to continuously improve and optimize marketing efforts.</li><li><strong>Public Relations & Brand Partnerships:</strong> Manage public relations strategies and work with key partners, influencers, and media outlets to expand brand reach and maintain a positive brand reputation.</li><li><strong>Sustainability Integration:</strong> Ensure that marketing initiatives align with the company’s sustainability goals by promoting eco-friendly and ethical practices through marketing strategies.</li></ul><p><strong>Sustainability:</strong> Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel’s broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.</p><br><p><strong>Compliance and Standards:</strong> Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.</p><br><p><strong>Food Safety & Hygiene:</strong> Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.</p><br><br>Qualifications<br><br><p><strong>Qualifications & Skills:</strong></p><br><ul><li><strong>Education:</strong> Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. MBA or equivalent advanced degree is highly preferred.</li><li><strong>Experience:</strong> Minimum of 10 years of marketing experience, with at least 5 years in a leadership role, preferably in the hospitality, luxury, or service industry.</li><li><strong>Leadership Skills:</strong> Strong leadership capabilities with experience managing large teams, influencing cross-functional teams, and driving organizational change.</li><li><strong>Strategic Thinking:</strong> Exceptional ability to think strategically and translate business goals into effective marketing initiatives and campaigns.</li><li><strong>Digital Marketing Expertise:</strong> Deep knowledge of digital marketing strategies, including SEO, SEM, social media marketing, content marketing, and email marketing.</li><li><strong>Creativity & Innovation:</strong> A forward-thinking, innovative mindset with the ability to develop creative marketing solutions that drive brand growth and engagement.</li><li><strong>Analytical & Data-Driven:</strong> Strong analytical skills with the ability to interpret data, measure campaign performance, and make data-driven decisions.</li><li><strong>Excellent Communication:</strong> Superior verbal and written communication skills, capable of articulating marketing strategies and results to senior leadership and external partners.</li><li><strong>Budget & Resource Management:</strong> Experience in managing substantial marketing budgets and resources, with a track record of maximizing ROI.</li></ul><br>Additional Information<br><br><ul><li>Willingness to work flexible hours, including weekends, public holidays, and peak operational periods, as required by hotel operations.</li><li>Ability to work in a fast-paced, guest-centric luxury environment while maintaining professionalism and service excellence.</li><li>Strong attention to detail, problem-solving skills, and the ability to handle sensitive situations with discretion and confidence.</li><li>Commitment to upholding brand standards, hotel policies, and applicable health, safety, and quality requirements.</li><li>Collaborative mindset with the ability to work effectively across departments to enhance the overall guest experience.</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a Reservation Agent to join our team Novotel & Ibis Gate Hotels Abu Dhabi, The candidate will serve as the primary point of contact for guests, ensuring a professional experience from the initial reservation process.</p><br><ul><li>Deliver professional and efficient customer service to all guests</li><li>Manage incoming calls, emails, and online reservation requests with utmost professionalism</li><li>Optimize revenue through strategic recommendation of additional services and amenities</li><li>Provide comprehensive information about our property, facilities, and accommodate special requests</li><li>Ensure accurate processing of reservations, including correct recording of all guest details and preferences</li><li>Coordinate with other departments to fulfill guest requests and address any concerns</li><li>Maintain current knowledge of promotions, rates, and availability to provide precise information</li><li>Demonstrate thorough understanding of the property's policies, procedures, and services</li><li>Address guest inquiries and complaints promptly and professionally</li><li>Contribute to the achievement of team objectives and uphold high standards of service</li></ul><br>Qualifications<br><br><ul><li>At least 1 year experience in the same field at the hospitality industry.</li><li>Fluency in English; additional language (Arabic) skills are a plus</li><li>Exceptional customer service skills with a guest-focused personality</li><li>Excellent verbal and written communication abilities</li><li>Strong attention to detail and organizational skills</li><li>Proficiency in reservation systems and basic computer applications</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Team player with a positive attitude and willingness to learn</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>