Al Futtaim Private Company LLC jobs
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<ul><li><p>BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.</p></li><li><p>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, you will be at the forefront of the UAE’s electric mobility transformation. In this role, you will lead the planning, development, and execution of brand experience and experiential marketing programmes for Denza and YangWang - two premium and ultra-luxury electric vehicle brands in the UAE market.</p></li></ul><br><br><p><strong>What You Will Do:</strong></p><ul><li><p>Develop the annual experiential strategy and brand standards for Denza and Yangwang, ensuring clear brand differentiation.</p></li><li><p>Plan and deliver launches, VIP experiences, roadshows, sponsorships, and other brand events from concept through execution.</p></li><li><p>Create personalized luxury experiences that support acquisition and retention of High-Net-Worth and Ultra-High-Net-Worth clients.</p></li><li><p>Manage experiential agencies, suppliers, venues, contracts, and deliverables to required brand and budget standards.</p></li><li><p>Manage experiential budgets, approvals, purchase orders, payments, spend tracking, and post-event reconciliation.</p></li><li><p>Coordinate with digital, CRM, PR, social, internal agency, and OEM teams to deliver integrated activations and approvals.</p></li><li><p>Complete required training, maintain professional development, and uphold Al-Futtaim values and Electric Mobility brand standards.</p></li><li><p>Deliver activations on time, within budget, and to brand standards, with timely reporting, approvals, supplier contracting, training, and full compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Marketing, Business Administration, Communications, Event Management, or a related field.</p></li><li><p>5 years in experiential marketing, brand experience and events management.</p></li><li><p>Demonstrated experience in luxury or premium brand environments is mandatory (client side or agency).</p></li><li><p>Automotive, hospitality, or lifestyle luxury sectors strongly preferred.</p></li><li><p>Project management skills with the ability to manage multiple activations.</p></li><li><p>Communication and presentation skills.</p></li><li><p>Valid UAE driver’s license.</p></li></ul><br><p><strong>About The Team:</strong></p><ul><li><p>You will be part of a Brand Marketing team responsible for building and strengthening the Denza and Yangwang brands in the UAE. The team works collaboratively across experiential marketing, digital, CRM, PR, social media, internal agencies, and OEM stakeholders to deliver integrated campaigns and premium brand experiences.</p></li></ul><br>
<ul><li><p><br>Support pricing, development, and regulatory filing of life insurance products.</p></li><li><p>Perform actuarial valuations and contribute to statutory, regulatory, and management reporting.</p></li><li><p>Support IFRS 17 reporting, including GMM and VFA methodologies.</p></li><li><p>Analyze profitability and expenses at product, channel, and line-of-business levels.</p></li><li><p>Provide actuarial support for new product launches and enhancements to existing products.</p></li><li><p>Prepare experience studies, management information, and ad hoc actuarial analyses.</p></li><li><p>Collaborate with life insurance teams across subsidiaries on actuarial and business initiatives.</p></li><li><p>Maintain and enhance actuarial models, tools, and reporting processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Requirements</strong></p><br><ul><li><p>3-4 years of actuarial experience in the UAE / GCC life insurance market.</p></li><li><p>Several actuarial examinations successfully completed.</p></li><li><p>Experience in life insurance product pricing and regulatory submissions.</p></li><li><p>Experience supporting valuation and financial reporting processes.</p></li><li><p>Knowledge of IFRS 17, including GMM and VFA.</p></li><li><p>Strong analytical, communication, and stakeholder management skills.</p></li></ul><p><strong> </strong></p><p><strong>Technical Skills</strong></p><br><ul><li><p>Advanced Microsoft Excel.</p></li><li><p>Preferred hands-on experience with Prophet and Alteryx</p></li><li><p>Strong data analysis, modelling, and reporting capabilities.</p></li></ul><br><p><strong>Location:</strong> Dubai, UAE</p><br><br><p><strong>Experience:</strong> 5-6 years of experience in GCC</p><br><p><br><strong>Qualification:</strong> Progressing towards an actuarial qualification (Fellow or equivalent) with associateship (AIA/ASA) from IFOA/SOA/IAI.</p></li></ul>
<ul><li><p>Our bus customers run their businesses on vehicle uptime, and many are on service contracts where delays carry penalties. As a Technician in our Bus Division, you'll service and repair heavy commercial vehicles in the workshop and in the field, fixing problems right the first time. We offer 24/7 service support, so you'll also respond to emergency breakdowns when customers need us. You'll do well here if you keep your technical knowledge current and take ownership of the quality of every job.</p><p>What you will do:</p><ul><li><p>Carry out vehicle servicing and the checks needed for trouble-free operation</p></li><li><p>Replace wear components such as brake pads, air bellows, belts and pulleys</p></li><li><p>Identify potential problems early while working on jobs in the workshop and on site</p></li><li><p>Follow best practice and service manual procedures to improve productivity and efficiency</p></li><li><p>Read, understand and apply workshop manual instructions, using service checklists where available</p></li><li><p>Explain the work completed clearly to your Foreman and Service Advisor</p></li><li><p>Support customers with round-the-clock service and emergency breakdown response</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to be successful</p><ul><li><p>At least 4–5 years' experience on heavy commercial vehicles</p></li><li><p>Proven ability to independently service, repair and overhaul components</p></li><li><p>Ability to follow and apply technical instructions from workshop manuals</p></li><li><p>Good communication in English</p></li></ul><p>About the Team</p><ul><li><p>You'll report to the Foreman and work closely with Service Advisors and fellow technicians in the Bus Division.</p></li></ul><p>What qualifies you for the role</p><ul><li><p>Trade certificate or diploma in mechanical or automotive engineering, or a completed apprenticeship</p></li><li><p>4–5 years' hands-on experience with heavy commercial vehicles</p></li><li><p>UAE driving licence is an advantage</p></li><li><p>Arabic is an advantage</p></li><li><p>Willingness to support emergency and out-of-hours breakdowns</p></li></ul></li></ul>
Sales Supply & Support Group Leader | Retail |IKEA Dubai Festival City
Logistics, Supply Chain & Procurement
<ul><li><p>Contribute to the fulfillment of customer promises by ensuring goods availability through minimizing non-central shortages and monitoring central shortages.</p></li><li><p>Create awareness in the commercial team about availability issues, enabling them to minimize customer impact.</p></li><li><p>Support sales with range management, in-line with country range decisions, ensuring timely administration of the range in the system.</p></li><li><p>Highlight deviations in the range frame versus store range classification, country range agreement, and actual range to sales.</p></li><li><p>Assist the In-store Logistics Manager with administering the store range as per country range decisions, updating parameters for article replenishment and sales.</p></li><li><p>Provide sales team with forecast alignment for strategic articles, highlighting discrepancies between central and country/store forecasts.</p></li><li><p>Follow up on agreed store range to ensure items are stocked/offered, highlighting needs for corrective action.</p></li><li><p>Secure goods availability at the lowest costs to achieve IKEA’s objectives of market leadership, growth, and profitability.</p></li><li><p>Monitor automatic ordering process, taking actions to resolve order disruptions affecting customer availability.</p></li><li><p>Address supply deviations with concerned teams to ensure supplier or transport performance issues are resolved.</p></li><li><p>Pursue sale goals for key articles identified in business agreements, working with sales on commercial approaches for discontinued articles.</p></li><li><p>Maximize service level 365 days a year by minimizing non-central shortage and supporting active sales steering.</p></li><li><p>Reduce costs by implementing more efficient tools and procedures.</p></li><li><p>Support a strong IKEA culture valuing diversity of customers and co-workers.</p></li><li><p>Assist and support store colleagues, sharing knowledge and fostering a collaborative environment.</p></li><li><p>Identify team motivations and capabilities, implementing training plans to develop team members.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Proficiency in Microsoft Excel and MS Office suite.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to plan, implement, and monitor actions to meet deadlines.</p></li><li><p>Strong leadership and problem-solving skills.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Bachelor's degree minimum qualification.</p></li><li><p>At least 3 years of experience in sales, supply chain, or logistics.</p></li><li><p>Proficiency in MS Excel and other MS Office tools.</p></li><li><p>Excellent communication skills and ability to manage schedules and deadlines.</p></li><li><p>Strong English language skills; Arabic is a plus.</p></li></ul></li></ul>
<ul><li><p>The Visual Merchandiser is responsible for ensuring that the store’s visual expression aligns with IKEA's standards and guidelines. This involves planning and implementing creative display solutions, coordinating with teams to ensure alignment with running commercials, and maintaining high standards of store presentation to represent the IKEA brand effectively. Success in this role involves maintaining high levels of customer inspiration and brand integrity.</p><p><br><strong>What You Will Do:</strong></p><ul><li><p>Plan and coordinate the execution of accessory shops, shop windows, activity podiums, perimeter breaks, self-serve, Swedish Food Market and Exit Cafe displays.</p></li><li><p>Ensure the integrity of the IKEA concept and brand by adhering to IKEA manuals for functional home furnishing solutions.</p></li><li><p>Collaborate with the 1st Interior Designer to ensure display solutions align with commercial activities.</p></li><li><p>Work with Sales and In-Store Logistics teams to implement projects and sales steering activities using IKEA's display solutions and sales methods.</p></li><li><p>Support the planning and implementation of the store's commercial calendar.</p></li><li><p>Ensure display solutions are cost-effective, safe, and environmentally friendly, complying with local legislation.</p></li><li><p>Maintain a detailed knowledge of home furnishing solutions within the local market.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Ability to visualize and design innovative home furnishing solutions.</p></li><li><p>Strong attention to detail and aesthetics.</p></li><li><p>Commitment to high-quality execution within time constraints.</p></li><li><p>Effective customer focus and teamwork abilities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Degree or Diploma in Interior Designing or Architecture.</p></li><li><p>Minimum 3 - 5 years of experience in retail interior design or visual merchandising.</p></li><li><p>Proven ability to visualize, design, and communicate home furnishing and retail solutions.</p></li><li><p>Attention to detail and a keen eye for aesthetics.</p></li></ul></li></ul>
<ul><li><p><strong>Strategic Planning & Market Analysis</strong></p><p><br></p><ul><li><p>Develop and implement strategic plans for real estate development projects, ensuring alignment with the organization's overall strategy and long-term vision.</p></li><li><p>Conduct comprehensive market research to identify development opportunities, evaluate feasibility, and conduct competitor analysis.</p></li></ul><p><br></p><p><strong>Project Financial Management</strong></p><p><br></p><ul><li><p>Oversee all financial aspects of development projects, including budgeting, financial forecasting, and financial modeling to ensure optimal financial performance.</p></li><li><p>Ensure financial objectives are met by monitoring project costs and minimizing financial risks.</p></li></ul><p><br></p><p><strong>Development Lifecycle Management</strong></p><p><br></p><ul><li><p>Manage the development lifecycle, ensuring projects are delivered from inception through to completion, meeting all milestones and budget constraints.</p></li><li><p>Collaborate with finance, design, project management, and procurement teams to ensure seamless execution of development plans.</p></li></ul><p><br></p><p><strong>Stakeholder Relationship Management</strong></p><p><br></p><ul><li><p>Build and maintain strong relationships with internal and external stakeholders, including financial institutions, contractors, consultants, and regulatory authorities.</p></li><li><p>Engage with stakeholders regularly to communicate project progress, address concerns, and manage expectations.</p></li></ul><p><br></p><p><strong>Risk Management & Compliance</strong></p><p><br></p><ul><li><p>Identify potential risks to development projects, including market, financial, and operational risks, and develop proactive mitigation strategies.</p></li><li><p>Ensure all projects comply with local regulations, safety standards, and sustainability practices.</p></li></ul><p><br></p><p><strong>Team Leadership & Collaboration</strong></p><p><br></p><ul><li><p>Lead and inspire cross-functional teams, ensuring collaboration and fostering a culture of innovation and excellence.</p></li><li><p>Mentor and guide team members to achieve personal and professional growth.</p></li></ul><p><br></p><p><strong>Sustainability & Innovation</strong></p><p><br></p><ul><li><p>Integrate sustainability and innovation into all development projects, ensuring adherence to green building standards and incorporating cutting-edge technologies where appropriate.</p></li><li><p>Ensure environmental impact is minimized and long-term sustainability is considered in all developments.</p></li></ul><p><br></p><p><strong>Reporting & Documentation</strong></p><p><br></p><ul><li><p>Provide regular, detailed reports to senior management on the progress of development projects, highlighting key milestones, risks, and opportunities.</p></li><li><p>Ensure that all project documentation, including development briefs, feasibility studies, and financial reports, are accurate and up-to-date.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Strong leadership and management skills.</p></li><li><p>Excellent analytical, financial modeling, and problem-solving abilities.</p></li><li><p>Exceptional communication and negotiation skills.</p></li><li><p>In-depth knowledge of local and regional real estate markets, regulations, and industry trends.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Bachelor's degree in a relevant discipline (Real Estate, Urban Planning, Architecture, Engineering, Business, etc.).</p></li><li><p>10-15 years of experience in real estate development, with a proven track record of successfully delivering large-scale/complex real estate developments.</p></li><li><p>Experience across all asset classes; experience in the MENA region is preferred.</p></li><li><p>Strong leadership and management skills, excellent analytical and financial modeling abilities, and demonstrated commitment to sustainability and innovation.</p></li></ul></li></ul>
<ul><li><p><strong><br>Project Execution and Management</strong></p><br><ul><li><p>Lead the end-to-end delivery of a high-value construction project, ensuring it aligns with the Project Director’s objectives and meets client expectations.</p></li><li><p>Ensure the project progresses according to the approved schedule and remains within budget, meeting all programme timelines and financial constraints.</p></li><li><p>Oversee all aspects of the project scope, including high-rise, residential, or commercial components, ensuring alignment with specifications and quality expectations.</p></li><li><p>Develop and execute a delivery strategy tailored to the project’s unique needs, ensuring alignment with AFEC’s Business Plan and Long-Range Financial Plan.</p></li><li><p>Set up clear processes and controls for managing project timelines and resources, optimizing delivery timeline while maintaining high standards of quality and cost-efficiency.</p></li><li><p>Establish comprehensive risk management processes to identify, assess, and mitigate risks that could affect project timelines, quality, or profitability.</p></li></ul><br><p><strong>Financial Management</strong></p><br><ul><li><p>Oversee the financial aspects of the project, including budgeting, cost forecasting, and implementing financial controls, to ensure alignment with budgetary goals.</p></li><li><p>Achieve project profitability targets by managing costs carefully and negotiating favourable subcontractor agreements.</p></li><li><p>Ensure diligent contract administration for the project, protecting the company’s financial interests and proactively managing risks associated with cost overruns and delays.</p></li></ul><br><p><strong>Leadership and Team Coordination</strong></p><br><ul><li><p>Directly oversee a multidisciplinary team dedicated to the project, ensuring team alignment and cohesion in achieving project goals.</p></li><li><p>Recruit, motivate, and retain qualified team members, fostering high performance and accountability within the project team.</p></li><li><p>Cultivate a collaborative culture, encouraging open communication and proactive problem-solving.</p></li><li><p>Ensure compliance with safety, quality, and environmental standards, fostering a professional and compliant project environment.</p></li></ul><br><p><strong>Client and Stakeholder Management</strong></p><br><ul><li><p>Serve as the main point of contact for the client’s project team, maintaining consistent and clear communication.</p></li><li><p>Manage client expectations proactively, aligning project delivery with client requirements.</p></li><li><p>Act as the liaison between clients, contractors, and internal teams, ensuring clear communication and timely issue resolution.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Proficiency in project scheduling software such as Primavera P6 or MS Project.</p></li><li><p>Skilled in budget management and cost control to identify cost-saving opportunities without compromising quality.</p></li><li><p>Expertise in risk management and quality assurance standards to ensure compliance.</p></li><li><p>Excellent communication skills to engage and manage relationships with stakeholders while providing clear, consistent updates.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor’s or Master’s Degree in Civil Engineering, Construction Management, or a related field.</p></li><li><p>Professional certifications such as PMP or PRINCE2 are preferred.</p></li><li><p>12 to 15 years of experience managing large-scale construction projects with a demonstrated ability to meet strict timelines and budgets.</p></li><li><p>Proven track record of successful project delivery, particularly in managing multidisciplinary teams, including design and procurement, within a construction setting.</p></li><li><p>Strong understanding of project management principles, safety standards, and quality assurance practices specific to large-scale construction projects.</p></li></ul></li></ul>
<ul><li><p>Leadership & Team Management
Lead, supervise, and support a team of nursing professionals.
Manage daily staffing allocation, nurse scheduling, and workflow planning.
Provide mentorship, coaching, and performance support to nursing staff.
Support recruitment, onboarding, training, and development of nursing team members.
Monitor team performance and drive continuous improvement initiatives.
Promote a positive and collaborative clinical culture.
Clinical Operations
Ensure safe, effective, and evidence-based nursing care.
Support physicians during consultations and clinical procedures.
Maintain compliance with DHA regulations, infection control standards, and patient safety protocols.
Oversee medication management, documentation, and quality assurance activities.
Monitor clinical KPIs and support departmental performance objectives.
Ensure compliance with healthcare policies, standards, and accreditation requirements.
Patient Care
Ensure excellent patient experience and continuity of care.
Support patients with chronic disease management and health education.
Respond appropriately to clinical incidents and escalate concerns where required.
Promote patient safety, dignity, and compassionate care at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Essential Requirements
DHA Licensed Registered Nurse.
Bachelor's Degree in Nursing.
Minimum 5 years' clinical nursing experience.
Minimum 2 years' experience in a leadership role such as:
Head Nurse
Charge Nurse
Nurse Supervisor
Team Leader
Nurse Manager
Clinic Nurse Lead
Previous UAE healthcare experience.
Experience managing nursing rosters, staffing, and clinic operations.
BLS certification (mandatory).
ACLS and/or PALS certification desirable.
Strong computer literacy and EMR experience.
Fluent Arabic and English language skills (mandatory).
Strong leadership, organisational, and communication skills.
Preferred Experience
Outpatient clinic experience.
Ambulatory care experience.
Multidisciplinary clinic experience.
Experience managing teams within primary care, family medicine, or specialist clinic environments.
Experience monitoring KPIs and supporting quality improvement initiatives.
</p></li></ul>
<ul><li><p>The Senior Manager - Controlling at the Global Treasury Centre is a pivotal role designed to support the Head of Controlling in managing strategic treasury governance activities. This includes developing comprehensive frameworks for treasury governance, leading transformation initiatives, and implementing AI strategies to enhance treasury operations. The role demands a high level of coordination with internal and external stakeholders, ensuring compliance with audit standards, and driving innovation in treasury systems and processes. The incumbent will be responsible for providing actionable insights through detailed treasury reports and maintain performance alignment with financial goals. This role operates within a large, complex organizational structure and requires a proactive and flexible approach to problem-solving and stakeholder management.</p></li></ul><p><br><strong>What You Will Do:</strong></p><p><strong>Treasury Governance and Compliance</strong></p><ul><li><p>Lead the development, implementation, and continuous enhancement of Treasury governance frameworks, including Treasury Policies, SOPs, SLAs, DOAs, RACI matrix, and operating models.</p></li><li><p>Ensure effective communication, adoption, and compliance across Global Treasury, GBS, and business divisions.</p></li><li><p>Manage the annual review and timely closure of governance and compliance actions.</p></li></ul><p><strong>Treasury Transformation and Process Excellence</strong></p><ul><li><p>Drive treasury transformation initiatives focused on standardization, automation, control enhancement, and operational efficiency.</p></li><li><p>Govern strategic projects including Cash Pooling, In-House Bank, Trade Finance digitization, and Treasury technology initiatives.</p></li><li><p>Ensure delivery of treasury projects on time and within budget while reducing manual effort and operational risk.</p></li></ul><p><strong>Treasury AI Strategy & Innovation</strong></p><ul><li><p>Lead Treasury AI governance and innovation by establishing robust controls for AI development and deployment.</p></li><li><p>Ensure compliance with stage-gate processes and drive adoption of AI-enabled reporting, analytics, and decision-support solutions.</p></li><li><p>Partner with EIT and AI office to implement the AI Treasury strategy.</p></li><li><p>Track compliance with AI governance framework and successful deployment of AI use cases.</p></li></ul><p><strong>Treasury Reporting and Financial Control</strong></p><ul><li><p>Oversee the preparation, review, and analysis of Treasury reports, Treasury P&L, Balance Sheet positions, and treasury operating costs.</p></li><li><p>Provide management with actionable insights.</p></li><li><p>Ensure timely publication of Treasury Reports and alignment of performance with budgets, forecasts, and strategic objectives.</p></li><li><p>Maintain Treasury P&L and cost variances within agreed thresholds.</p></li></ul><p><strong>Audit, Risk Management & Stakeholder Engagement</strong></p><ul><li><p>Act as the primary point of contact for internal and external audits.</p></li><li><p>Maintain a strong treasury control environment.</p></li><li><p>Ensure timely closure of audit findings and achieve zero repeat high-risk audit observations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Advanced analytical skills and thorough understanding of treasury processes.</p></li><li><p>Strong communication and presentation abilities.</p></li><li><p>Experience with ERP systems, especially SAP TRM and Power BI.</p></li><li><p>Proven ability to manage pressure, influence colleagues, and collaborate with stakeholders.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>CA, CFA, CPA, or equivalent certification is required; additional treasury coursework (ACT or similar) is beneficial.</p></li><li><p>Minimum of 5 years of relevant experience within a large organization managing treasury operations and controls.</p></li><li><p>Advanced knowledge in analytical treasury processes, banking, hedging, and trade finance.</p></li><li><p>Proficiency in ERP systems, particularly SAP TRM, and data visualization tools like Power BI.</p></li></ul></li></ul>
<ul><li><p><br>The Customer Support Centre Group Leader ensures a seamless customer journey by providing an inspiring and rewarding customer experience for all non-face-to-face contacts. The role involves building trust and long-lasting relationships with customers to drive commercial growth and overseeing the operation of the support centre to improve performance. The role is pivotal in managing both human and financial resources, ensuring high-quality service delivery, and contributing to strategic business planning.</p></li></ul><p><br><strong>What You Will Do:</strong><br></p><p><strong>Performance Management</strong></p><br><ul><li><p>Ensure that all cases are raised in CRM for follow up and accurate data recording.</p></li><li><p>Achieve first call resolution and reduce repeat visits.</p></li><li><p>Ensure customer emails and social media complaints are followed up and resolved.</p></li><li><p>Monitor and evaluate overall support centre performance, providing action plans and performance targets.</p></li><li><p>Resolve customer issues that cannot be solved by agents, ensuring escalation matrix is followed and updated.</p></li><li><p>Implement compensatory matrix and discuss improvements with support centre manager.</p></li><li><p>Listen to calls and take training or disciplinary action to improve communication and resolution.</p></li><li><p>Compile KPIs and discuss benchmarks with store teams to reduce dissatisfaction.</p></li><li><p>Monitor transport management system and contact customers when delays are expected or callbacks requested.</p></li></ul><br><p><strong>People Management</strong></p><br><ul><li><p>Arrange schedules and workloads to ensure correct coverage at all times.</p></li><li><p>Plan for future call volumes and coworker requirements to meet service levels.</p></li><li><p>Ensure sufficient coverage to maintain service level benchmarks.</p></li><li><p>Responsible for people development, training, coaching, and monitoring.</p></li><li><p>Empower coworkers to make decisions without delay.</p></li><li><p>Create an inspiring work environment where coworkers have access to needed information with user-friendly tools.</p></li><li><p>Empower and coach coworkers to support customers effectively.</p></li></ul><br><p><strong>Health and Safety</strong></p><br><ul><li><p>Ensure the department complies with internal procedures and H&S routines (sec check).</p></li><li><p>Conduct regular checks to ensure the EC is safe at all times.</p></li></ul><br><p><strong>Cost Control</strong></p><br><ul><li><p>Manage and control all costs related to the customer support centre.</p></li></ul><br><p><strong>Business Planning</strong></p><br><ul><li><p>Actively contribute to the creation of the country business plan.</p></li><li><p>Be accountable for the Customer Support Centre action plan.</p></li><li><p>Conduct regular follow-up and take action to ensure business plan goals remain on track.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Strategic planning and thinking skills.</p></li><li><p>Effective communication skills.</p></li><li><p>Leadership and interpersonal skills.</p></li><li><p>Proficient in Excel and CRM systems.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Minimum Qualification is Diploma. </p></li><li><p>Experience in a similar role, preferably with call centre experience working with Genesys/CRM systems.</p></li><li><p>Retail background is advantageous.</p></li><li><p>Proficiency in English and Arabic languages.</p></li><li><p>Excel and computer skills, along with thinking and analytical skills.</p></li></ul></li></ul>
<ul><li><p>As a Phlebotomist, you will be responsible for performing safe, accurate, and efficient blood collection procedures while ensuring a positive patient experience.
You will work closely with physicians, nurses, laboratory teams, and patients to support diagnostic testing and preventative healthcare services.
This role is ideal for candidates who are technically skilled, patient-focused, and comfortable working within a busy outpatient healthcare environment.
Key Responsibilities
Perform venepuncture and blood collection procedures for adult and paediatric patients.
Collect, label, process, and prepare specimens accurately.
Ensure proper specimen handling and transportation procedures.
Identify patients correctly and maintain patient confidentiality.
Support health screening and preventive healthcare programs.
Monitor patients during and after blood collection procedures.
Patient Care
Explain procedures clearly and professionally.
Reassure anxious patients and create a positive patient experience.
Maintain a calm, compassionate, and professional approach at all times.
Support patients from diverse cultural backgrounds.
Quality & Compliance
Follow DHA regulations and laboratory standards.
Adhere to infection prevention and control procedures.
Maintain accurate documentation and records.
Ensure quality assurance and patient safety standards are met.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>DHA Licensed Phlebotomist or DHA Eligibility.
Minimum 2 years' experience as a Phlebotomist.
Strong venepuncture and specimen collection skills.
Experience performing blood collection independently.
Excellent patient communication and customer service skills.
Strong understanding of infection prevention and patient safety.
Fluent English communication skills.
Good computer literacy and documentation skills.
Highly Preferred
Arabic language skills.
Tagalog language skills.
Experience within:
Outpatient Clinics
Medical Centres
Hospitals
Diagnostic Centres
Health Screening Programs
Experience working with paediatric patients.
Experience performing difficult venous access procedures.</p></li></ul>
<ul><li><p><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Hospitality and Counters Operations Manager for MENA & KSA is tasked with spearheading the strategic vision and operational execution of in-store bakery, hospitality, and counters functions. The role involves driving sustainable growth, fostering innovation, and enhancing efficiency. This position is essential for shaping and implementing long-term strategies, optimizing performance, and ensuring excellence through transformational leadership and collaboration with the Food Buying teams and Operations. The manager is responsible for overseeing daily operations, aligning with strategic objectives, and working closely with cross-functional teams to drive successful business outcomes.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Financials</strong></p><p><br></p><ul><li><p>Deliver the sales plan for Regional M&S hospitality and counters business by identifying opportunities across all departments.</p></li><li><p>Regularly review and analyze sales figures to identify opportunities for sales performance enhancement across the region.</p></li><li><p>Identify risk areas and probe performance to implement improvements.</p></li><li><p>Engage with team, UK Specialists, Food Buying team, and other Operations colleagues to drive sales performance.</p></li><li><p>Maximize stock accuracy and availability through effective management practices.</p></li><li><p>Ensure accurate and timely implementation of corporate seasonal updates and events.</p></li></ul><p><br></p><p><strong>Service and Product Quality</strong></p><p><br></p><ul><li><p>Manage the delivery of a memorable customer experience by connecting with customers to sell.</p></li><li><p>Conduct Ready To Trade checks, customer walkthroughs, and observations to ensure service standards.</p></li><li><p>Ensure Café Managers effectively manage service points like till points and service counters.</p></li><li><p>Provide feedback to teams to recognize great service and drive improvements.</p></li><li><p>Coach teams to actively demonstrate and role model excellent service.</p></li></ul><p><br></p><p><strong>Standards and Operational Excellence</strong></p><p><br></p><ul><li><p>Ensure the M&S Way document is up to date and adapted to the MENA region.</p></li><li><p>Lead the design and deployment of best-in-class bakery equipment and processes to enhance efficiency.</p></li><li><p>Champion innovation projects for bakery performance including product development and sustainability initiatives.</p></li><li><p>Ensure a safe and legal working environment for customers and colleagues by managing TSL and compliance.</p></li></ul><p><br></p><p><strong>People Management</strong></p><p><br></p><ul><li><p>Manage a committed team, engaging and supporting them to recognize their contributions.</p></li><li><p>Communicate effectively and engage with teams through regular updates and team briefs.</p></li><li><p>Drive individual performance and develop potential through career path implementation.</p></li><li><p>Meet with HR to build strong training, recruitment, and engagement plans.</p></li></ul><p><br></p><p><strong>Cost Optimization</strong></p><p><br></p><ul><li><p>Contribute to store profitability by minimizing losses and managing staff costs accurately.</p></li><li><p>Review Trade Meeting feedback to manage cost lines efficiently.</p></li><li><p>Implement cost-saving initiatives such as packaging optimization and waste reduction.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>High-level strategic planning and delivery skills.</p></li><li><p>Operational transformation leadership and large-scale project management experience.</p></li><li><p>Expertise in Capex planning, cost control, and optimization.</p></li><li><p>Advanced knowledge of baking, hospitality, and counters operations with process improvement and category management.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Proven track record in hospitality business and retail operations, particularly within F&B or retail industry.</p></li><li><p>At least 5 years of experience in Hospitality business with extensive technical knowledge and related food hygiene certifications.</p></li><li><p>Excellent interpersonal and leadership skills with the ability to work under pressure and tackle challenges.</p></li><li><p>Strong capabilities in analyzing complex data for decision-making and understanding financial and commercial levers in Cafe and Restaurant management.</p></li><li><p>Outgoing, positive personality focused on teamwork and results.</p></li></ul></li></ul>
<ul><li><p>Provide professional nursing care to patients in a safe, efficient, and compassionate manner
Deliver laser treatments in accordance with manufacturer guidelines and DHA safety protocols
Educate patients on treatment plans, including pre- and post-care, expected outcomes, and potential side effects
Monitor patients during and after procedures, ensuring appropriate follow-up and continuity of care
Maintain a clean, safe clinical environment aligned with infection control and regulatory standards
Support multidisciplinary collaboration to ensure comprehensive patient care
Ensure proper use, care, and maintenance of laser equipment, including compliance with preventive maintenance schedules
Maintain accurate and timely documentation of patient care and treatments</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>
Requirements
Bachelor’s Degree or Diploma in Nursing
Valid DHA Licence as a Registered Nurse (mandatory)
Valid DHA Laser Technician Licence (mandatory) – dual licence required
Certification in Laser Applications
Valid Basic Life Support (BLS) certification
Minimum 2+ years of clinical experience as a Registered Nurse
Experience in laser treatments (e.g., ND:YAG, Alexandrite, Q-Switched) is preferred
Skills & Competencies
Strong clinical and patient assessment skills
Excellent communication and interpersonal skills
Ability to explain procedures clearly and build patient trust
High attention to detail and adherence to safety standards
Critical thinking and problem-solving ability
Ability to manage multiple tasks in a fast-paced clinic environment</p></li></ul>
<ul><li><p>Are you passionate about sales and delivering exceptional customer experiences? Join Al-Futtaim Automotive as a Sales Executive and become part of one of the region’s leading automotive teams. In this role, you will maximize every sales opportunity, build lasting relationships with customers, and contribute to the continued success of our automotive operations across <strong>Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah.</strong></p><p>You will be responsible for achieving vehicle sales targets while driving revenue through Finance & Insurance (F&I), trade-ins, and accessory sales. At the same time, you will ensure a seamless customer journey that delivers outstanding customer satisfaction and loyalty.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Drive Sales Performance: Achieve and exceed sales targets while maintaining healthy profit margins and supporting overall business objectives.</p></li><li><p>Deliver Exceptional Customer Experiences: Build strong relationships with customers, understand their needs, and provide tailored solutions that enhance satisfaction and encourage repeat business.</p></li><li><p>Generate and Manage Leads: Actively prospect for new customers, maintain an active sales pipeline, and effectively utilize company sales systems and tools.</p></li><li><p>Promote Value-Added Products: Maximize opportunities for Finance & Insurance products, trade-ins, extended warranties, and accessories.</p></li><li><p>Ensure Process Compliance: Adhere to company policies and procedures relating to sales transactions, documentation, cash handling, and credit processes.</p></li><li><p>Stay Market-Aware: Continuously develop product knowledge, understand industry trends, competitor activities, and emerging technologies to provide informed recommendations to customers.</p></li><li><p>Support Team Success: Collaborate with colleagues and branch teams to deliver business objectives and outstanding customer outcomes.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills to Be Successful</strong></p><ul><li><p>Minimum 2 years of sales experience, preferably within the automotive or retail industry.</p></li><li><p>Proven ability to meet and exceed sales targets in a customer-focused environment.</p></li><li><p>Strong upselling and cross-selling capabilities with the ability to create value for customers.</p></li><li><p>Outstanding communication and interpersonal skills.</p></li><li><p>Excellent negotiation and influencing abilities.</p></li><li><p>Strong relationship-building and customer service skills.</p></li><li><p>Self-motivated with a results-driven mindset and a passion for sales excellence.</p></li></ul><br><p><strong>About the Team</strong></p><p>You will be part of a dynamic and high-performing automotive sales team dedicated to delivering exceptional customer experiences and achieving business growth. The role works closely with Branch Managers, Sales Consultants, Finance & Insurance teams, and support functions to ensure customers receive a seamless end-to-end buying experience. Success in this role requires teamwork, adaptability, and a commitment to excellence in a fast-paced retail environment.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Diploma or Bachelor's Degree preferred but not mandatory.</p></li><li><p>At least 2 years of experience in automotive, retail, or customer-facing sales roles.</p></li><li><p>Fluency in English; Arabic is an advantage.</p></li><li><p>Additional languages such as Hindi, Urdu, Tagalog, Farsi, Malayalam, Tamil, or other regional languages will be highly beneficial.</p></li><li><p>Strong negotiation, influencing, and relationship-management skills.</p></li><li><p>Ability to work confidently in a target-driven environment.</p></li><li><p>Valid UAE driving license.</p></li><li><p>Good understanding of customer needs, sales processes, and automotive products.</p></li><li><p>Strong team player with the ability to perform effectively under pressure.</p></li></ul></li></ul>
<ul><li><p>Al Futtaim Automotive is offering an exciting opportunity to join our Toyota & Lexus team as a <strong>Receptionist</strong> or <strong>Guest Relation Officer</strong> – where you’ll be the <strong>face of our brand</strong> and the first to deliver our <em>World’s Warmest Welcome</em> to every customer.</p><br><p><strong>� What’s in it for you?</strong></p><ul><li><p>A <strong>part-time role</strong> with 2 days off</p></li><li><p>Gain hands-on experience in a <strong>prestigious automotive brand</strong></p></li><li><p>Work in a <strong>customer-focused, professional environment</strong></p></li><li><p>Be part of one of the <strong>UAE’s leading automotive groups</strong></p></li></ul><p><strong> </strong></p><p><strong>� What you will do:</strong></p><ul><li><p>Be the <strong>first point of contact</strong> for all customers visiting our service center/ showroom</p></li><li><p>Welcome, guide, and ensure customers are connected to the right executive seamlessly</p></li><li><p>Deliver an <strong>exceptional customer journey</strong> from start to finish</p></li><li><p>Give every guest a warm send-off, ensuring they leave feeling valued and cared for</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong><br>✅ What we’re looking for:</strong></p><ul><li><p><strong>UAE National with Family Book</strong> (mandatory)</p></li><li><p>Fluent in English with strong communication skills</p></li><li><p>Customer service experience is an added advantage</p></li><li><p>Basic knowledge of MS Office (Excel preferred)</p></li><li><p>High school diploma or higher</p></li></ul><p><strong> </strong></p><p><strong>� About the role:</strong></p><p>You’ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are <strong>motivated, customer-focused, and passionate about cars</strong>, this is your chance to shine!</p></li></ul>
<ul><li><p>The Entry-Level Information Security Analyst is integral to supporting Cyber Defense activities. The role focuses on managing SIEM Administration, monitoring and investigating SOC events, and performing vulnerability assessments. The analyst is tasked with defending the organization against cyber threats through effective monitoring, analysis, incident management, and collaboration with relevant teams. Success in this role involves contributing to the development and improvement of security measures and response processes while maintaining compliance with security policies. The analyst will gain exposure to a variety of tasks and have the opportunity to enhance their skills in a dynamic team environment.</p></li></ul><p><br><strong>What You Will Do:</strong></p><p><strong>Qradar SIEM Administration</strong></p><ul><li><p>Administer and maintain QRadar appliances, ensuring software updates, patches, and upgrades are up to date.</p></li><li><p>Monitor and analyze security events and incidents detected by QRadar to ensure threat detection.</p></li><li><p>Perform regular health checks and optimization of QRadar system components for operational efficiency.</p></li><li><p>Troubleshoot and resolve issues related to QRadar functionality and performance.</p></li><li><p>Collaborate with IT security teams to develop and refine use cases and detection strategies.</p></li><li><p>Provide support to IT teams and stakeholders on QRadar-related matters.</p></li><li><p>Document QRadar configurations, processes, and procedures for knowledge management.</p></li></ul><p><strong>Security Operations and Incident Management</strong></p><ul><li><p>Monitor security alerts and events across various tools including SIEM, IDS/IPS, and endpoint security.</p></li><li><p>Investigate and analyze security incidents to determine root cause and impact, taking appropriate response actions.</p></li><li><p>Perform in-depth analysis to identify indicators of compromise, tactics, techniques, and procedures used.</p></li><li><p>Develop and execute containment, eradication, and recovery plans in coordination with incident response teams.</p></li><li><p>Document incident findings and actions taken in incident reports for accountability and compliance.</p></li><li><p>Collaborate with IT, network operations, and application teams to implement security controls.</p></li><li><p>Participate in security incident response exercises to enhance response processes and procedures.</p></li><li><p>Conduct vulnerabilities scanning and support remedial actions with the team.</p></li><li><p>Stay informed on emerging threats and technologies through research and training.</p></li></ul><p><strong>Process, Procedure, and Knowledge Management</strong></p><ul><li><p>Collaborate with SOC team members to update processes, procedures, and activity lists periodically.</p></li><li><p>Upgrade and maintain skills as needed to meet SOC analyst requirements.</p></li><li><p>Ensure timely vulnerabilities assessment and support closure.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Strong knowledge of SIEM tools and security monitoring systems.</p></li><li><p>Proficiency in cybersecurity incident response and management.</p></li><li><p>Analytical and problem-solving skills for threat detection and mitigation.</p></li><li><p>Excellent communication and collaboration abilities with cross-functional teams.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Bachelor's degree in information security, computer science, or related field, or equivalent experience.</p></li><li><p>1 to 4 years of experience in a relevant information security role.</p></li><li><p>Strong foundational knowledge in information security principles and concepts.</p></li><li><p>Proficiency in analytical and problem-solving skills.</p></li><li><p>Exceptional communication and teamwork abilities.</p></li><li><p>Effective organizational and time management skills, especially in an operational role.</p></li><li><p>Commitment to strict adherence to SLAs to support critical business issues.</p></li><li><p>Familiarity with commonly utilized security tools and technologies.</p></li></ul>
<ul><li><p>We are looking for a skilled and experienced <strong>Technician – Material Handling Equipment</strong> to join our team. This role is critical in ensuring that all equipment is maintained to the highest standards, with a strong focus on diagnosing and resolving issues right the first time.</p><p>As a Technician, you will work both in the workshop and in the field, delivering reliable and efficient repair solutions while supporting high levels of customer satisfaction and operational uptime.</p><br><p><strong>What you will do</strong></p><ul><li><p>Carry out mechanical and electrical repairs, troubleshooting, and diagnostics on material handling equipment</p></li><li><p>Diagnose faults accurately and recommend effective solutions to resolve issues efficiently</p></li><li><p>Ensure minimal repeat repairs by completing jobs right the first time</p></li><li><p>Proactively identify potential issues during servicing and repair activities</p></li><li><p>Follow service manuals, checklists, and best practices to improve productivity and efficiency</p></li><li><p>Maintain clear communication with the Service Supervisor on repairs and job progress</p></li><li><p>Deliver both workshop and field service support as required</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required skills to be successful</strong></p><ul><li><p>Strong hands-on experience in servicing and repairing material handling equipment</p></li><li><p>Excellent troubleshooting and diagnostic skills</p></li><li><p>Good understanding of mechanical and electrical systems</p></li><li><p>Ability to follow technical manuals and standard operating procedures</p></li><li><p>Strong focus on quality and first-time fix</p></li><li><p>Good communication and interpersonal skills</p></li></ul><br><p><strong>About the team</strong></p><p>You will be part of the Aftersales Team, supporting a fast-paced service environment focused on delivering high-quality maintenance and repair solutions. The team is committed to operational excellence, safety, and providing reliable equipment support to customers across the UAE.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Trade certificate or diploma in Mechanical / Automobile Engineering</p></li><li><p>Minimum 5 years of experience working on material handling equipment (preferably Hangcha)</p></li><li><p>Proven ability to independently carry out servicing, repairs, and component overhauls</p></li><li><p>Strong technical knowledge of mechanical and electrical systems</p></li><li><p>Valid UAE manual driving license (mandatory)</p></li><li><p>Good communication skills in English (Arabic is an advantage)</p></li></ul></li></ul>
<p>We are looking for a highly skilled <strong>Technician</strong> to join the <strong>FAMCO Construction Equipment</strong> team based in UAE. This role is responsible for delivering high-quality service, maintenance, and repair activities on machinery and equipment, ensuring minimal downtime and maximum customer satisfaction.</p><p>The role involves both workshop and field-based duties, including inspections, diagnostics, repairs, and proactive customer support, while maintaining the highest standards of professionalism, safety, and technical excellence.</p><br><p><strong>What you will do:</strong></p><ul><li><p>Perform removal, installation, disassembly, and assembly of machine components including engines, transmissions, axles, and related systems</p></li><li><p>Carry out advanced troubleshooting, diagnostics, and inspections to identify faults and determine effective repair solutions</p></li><li><p>Conduct machine inspections and customer visits to support service quality and generate additional service revenue</p></li><li><p>Ensure zero customer complaints related to behavior, attitude, or professionalism</p></li><li><p>Manage time and resources effectively to meet deadlines and complete assigned work on time</p></li><li><p>Maintain accurate and timely documentation including job cards, service reports, and time sheets in line with ISO standards</p></li><li><p>Support and guide junior technicians through knowledge sharing and teamwork</p></li><li><p>Adapt to changing work requirements, technology, and operational demands while maintaining performance</p></li><li><p>Uphold high standards of safety, housekeeping, and care of company assets and vehicles</p></li><li><p>Continuously update technical knowledge and skills on new products, systems, and procedures</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><br>Required skills to be successful:</strong></p><ul><li><p>Strong troubleshooting, diagnostic, and fault-finding skills</p></li><li><p>Hands-on expertise in mechanical, hydraulic, and electrical systems</p></li><li><p>Ability to read and interpret service manuals, schematics, and technical drawings</p></li><li><p>Excellent attention to detail with strong compliance to technical standards and procedures</p></li><li><p>Effective communication and customer-facing skills</p></li><li><p>Strong time management skills with the ability to work under pressure</p></li><li><p>Team-oriented mindset with a proactive approach to knowledge sharing</p></li><li><p>High level of professionalism, discipline, and work ethics</p></li></ul><br><p><strong>About the team:</strong></p><p>You will be part of a dynamic service team supporting heavy equipment operations within FAMCO – CE. The team plays a critical role in maintaining customer satisfaction, service quality, and operational efficiency through collaboration, technical excellence, and adherence to safety and company standards.</p><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Diploma or Certificate in Mechanical, Electrical, or Automotive Engineering</p></li><li><p>Minimum 2–5 years of hands-on experience servicing and repairing heavy machinery or related equipment</p></li><li><p>Proven experience working in both field and workshop environments</p></li><li><p>Valid driving license</p></li><li><p>Basic computer literacy for job reporting and documentation</p></li><li><p>Willingness to work flexible hours as required by operational demands</p></li></ul>
<ul><li><p>Al-Futtaim Real Estate is seeking a Head of Learning & Development to build a true learning organisation and strengthen the capabilities needed for today and the future. The role will align divisional learning with Group priorities and connect development to performance, talent, succession and career growth.</p><p>Join a respected, diversified organisation and shape the capabilities behind the future of real estate. You will influence senior leaders and create meaningful development and career pathways across varied professions and markets</p><p>What You Will Do:</p><ul><li><p>Set the learning strategy: Build a multi-year roadmap that supports business priorities and embeds continuous learning, knowledge-sharing and development ownership.</p></li><li><p>Deliver priority learning: Lead Group and divisional programmes in AI, management, leadership and soft skills.</p></li><li><p>Develop national talent: Create targeted programmes that accelerate capability, readiness, retention and career progression in relevant markets.</p></li><li><p>Build real estate capability: Develop practical learning for Asset Development, Asset Management, Construction and Engineering.</p></li><li><p>Connect learning and talent: Link development plans to talent reviews, succession, high-potential programmes, internal mobility and career pathways.</p></li><li><p>Create accreditation pathways: Partner with professional bodies and internal experts to establish recognised programmes for priority real-estate roles.</p></li><li><p>Lead delivery and impact: Manage the L&D team, budget, platforms, vendors and governance, using data to improve participation, capability and business outcomes.</p></li></ul><p>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills To Be Successful:</p><ul><li><p>Strong strategic, commercial and digital learning capability, including learning technologies, analytics and responsible use of AI.</p></li><li><p>Excellent stakeholder influence, team leadership, programme governance, communication and facilitation skills.</p></li><li><p>Fluent English; Arabic is advantageous.</p></li></ul><p>What Qualifies You For The Role:</p><ul><li><p>Bachelor’s degree in Human Resources, Organisational Development, Business, Psychology or a related field; a relevant master’s degree or professional certification is preferred.</p></li><li><p>12+ years’ experience in learning, organisational capability or talent development, including at least five years in a senior leadership role.</p></li><li><p>Proven success leading enterprise learning strategies in a complex, multi-business environment; real estate, construction, engineering or another asset-intensive sector is strongly preferred.</p></li><li><p>Experience in leadership development, national talent programmes, career development, succession-linked learning, technical academies or accreditation pathways.</p></li></ul></li></ul>
<ul><li><p><br>Our truck customers run their businesses on vehicle uptime, and many are on service contracts where delays carry penalties. As a Technician in our Truck Division, you'll service and repair heavy commercial vehicles in the workshop and in the field, fixing problems right the first time. We offer 24/7 service support, so you'll also respond to emergency breakdowns when customers need us. You'll do well here if you keep your technical knowledge current and take ownership of the quality of every job.</p><br><p><strong>What you will do:</strong></p><br><ul><li><p>Carry out vehicle servicing and the checks needed for trouble-free operation</p></li><li><p>Replace wear components such as brake pads, air bellows, belts and pulleys</p></li><li><p>Identify potential problems early while working on jobs in the workshop and on site</p></li><li><p>Follow best practice and service manual procedures to improve productivity and efficiency</p></li><li><p>Read, understand and apply workshop manual instructions, using service checklists where available</p></li><li><p>Explain the work completed clearly to your Foreman and Service Advisor</p></li><li><p>Support customers with round-the-clock service and emergency breakdown response</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills to be successful</strong></p><br><ul><li><p>At least 4–5 years' experience on heavy commercial vehicles</p></li><li><p>Proven ability to independently service, repair and overhaul components</p></li><li><p>Ability to follow and apply technical instructions from workshop manuals</p></li><li><p>Good communication in English</p></li></ul><br><p><strong>About the Team</strong></p><br><ul><li><p>You'll report to the Foreman and work closely with Service Advisors and fellow technicians in the Truck Division.</p></li></ul><br><p><strong>What qualifies you for the role</strong></p><br><ul><li><p>Trade certificate or diploma in mechanical or automotive engineering, or a completed apprenticeship</p></li><li><p>4–5 years' hands-on experience with heavy commercial vehicles</p></li><li><p>UAE driving licence is an advantage</p></li><li><p>Arabic is an advantage</p></li><li><p>Willingness to support emergency and out-of-hours breakdowns</p></li></ul></li></ul>