Universal Group jobs
39 Jobs Found
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>•1. Report for duty on time in full uniform, maintaining a professional appearance and positive attitude at all times.<br>
2. Conduct fitness assessments, consultations, and inductions for new members and guests.<br>
3. Design and implement personalized fitness and wellness programs tailored to individual goals.<br>
4. Lead and supervise gym floor activities, ensuring safe and effective use of equipment.<br>
5. Conduct group exercise classes such as circuit training, aerobics, spinning, strength training, and functional workouts.<br>
7. Assess guests’ overall well-being including fitness level, lifestyle habits, and any health limitations.<br>
8. Provide professional guidance on exercise techniques, injury prevention, nutrition, and healthy lifestyle habits.<br>
9. Monitor and supervise clients to ensure safety and effectiveness during sessions.<br>
10. Provide first response assistance in case of emergencies.<br>
11. Work with special populations including seniors, children, guests with medical referrals, and people with physical limitations.<br>
12. Collaborate with the Wellness Manager to develop integrated wellness programs, workshops, and special events.<br>
13. Perform additional duties as assigned by the Wellness Manager.</p><br><br>
<p>SALES AND REVENUE GENERATION </p><br><br>
<p>1. Actively promote gym memberships, personal training, wellness programs, yoga classes, meditation sessions, and special packages.<br>
2. Support monthly revenue targets through upselling, cross-selling, and engaging prospective members.<br>
3. Maintain accurate records of leads, trials, bookings, and conversions with proper follow-up.<br>
4. Promote wellness retreats, special workshops, and seasonal programs.</p><br><br>
<p>ADMINISTRATIVE RESPONSIBILITIES</p><br><br>
<p>1. Assist the Supervisor/Wellness Manager in preparing monthly activity and revenue reports.<br>
2. Maintain accurate attendance records for classes and personal training sessions.<br>
3. Ensure proper documentation of assessments and program progress.</p><br><br>
<p>GUEST SERVICE RESPONSIBILITIES</p><br><br>
<p>• To ensure the facility is in peak condition at all times (operations and cleanliness).<br>
• To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Fitness’s first priority.</p><br><br>
<p>TECHNICAL RESPONSIBILITIES<br>
• Develop and direct safe exercise programmes involving all aspects of the So Fit.<br>
• Develop and administer and co ordinate programmes including Aerobics and special programmes<br>
• Administer exercise prescriptions.<br>
• Develop criteria for fitness evaluations.<br>
• Recognize contraindications to exercise.<br>
• Develop and assist with promotional activities.<br>
• Develop proper forms for correspondence with medical referrals and informed consent.<br>
• Conduct departmental staff meetings.<br>
• Set goals for department: membership, equipment, staffing, and programmes.<br>
• Maintain and sanitize equipment.<br>
• Evaluate potential business and programmes to increase spa’s financial performance.<br>
• Assist in the administration and implementation of staff training in all aspects of the Fitness’s operations i.e. Business telephone usage, Guest relations, Retail sales …<br>
• Instruct and council members in all areas of exercise prescription, nutrition and stress Management.<br>
• Assist members/guests in setting realistic, obtainable fitness goals and objectives.<br>
• Develop and coordinate all special events at the Fitness Centre.<br>
• Participate actively in all scheduled meetings, emergency drills, training sessions and community events promoting the facility.<br>
• Develop and implement marketing strategies which will enhance the quality of services at the facility.<br>
• Complete all administrative forms necessary for efficient functioning.<br>
• Maintain a professional image at all times while dressing properly and speaking positively on behalf of the facility.<br>
• Present an appropriate fitness model to members by staying in shape.<br>
• Design and implement all controls for classes which may include attendant sheets and starting/stopping times.</p><br><br>
<p>EMPLOYEE’S RELATIONS<br>
• To ensure Fitness Centre maintains a positive relationship with all departments.<br>
• Responsible for all aspects of Fitness Centre employees i.e. hiring, recognition, progressive corrective action.<br>
• Responsible for the efficient training of all Fitness Centre/Aerobics employees in all aspects of job tasks.<br>
• To ensure employees have a complete understanding of and adhere to the hotel’s policy relating to safety<br>
• To conduct Fitness Centre department performance appraisals on a timely manner.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT<br>
1. Bachelor’s degree in Physical Education, Exercise Science, Sports Science, or related field (preferred).<br>
2. Certified Fitness Instructor (internationally recognized certification preferred).<br>
3. Minimum 1–3 years’ experience in a fitness or wellness facility, preferably in a 5-star hospitality environment.<br>
4. Excellent English communication skills (spoken and written).<br>
5. Strong interpersonal and motivational skills.<br>
6. Good knowledge of anatomy, physiology, nutrition, and injury prevention.<br>
7. First Aid & CPR certification.<br>
8. Professional appearance with a strong commitment to health and safety standards.</p><br><br>
<br><br> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Prepares, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br>
• Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br>
• Adheres to company procedures in regards to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times and ensuring that all records of such are updated and kept.<br>
• Assists with the acceptance and storage of deliveries and that all-relevant company procedures are adhered to.<br>
• Maintains work area to a clean, hygienic and tidy state at all times.<br>
• To have an understanding of menu planning, writing and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %.<br>
• Familiarizes with the opening and closing procedures of the kitchen and carry them out as rotated.<br>
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to kitchen operation.<br>
• To be punctual for work and report directly to the Supervisor or Manager on duty.<br>
• Maintains a grooming standard at all times whether in the public eye or back areas.<br>
• Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br>
• Trains, coaches and counsels junior members of kitchen staff effectively and conducts on-the-job training for all kitchen personnel.<br>
• Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.<br>
• Performs other tasks as assigned by superiors.</p><br><br>
<p>REPORT LINE & COMMUNICATION:</p><br><br>
<p>• To assist the Chef de Partie in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.<br>
• To maintain good working relationships with colleagues and all other departments.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• At least 1 year of Demi Chef de Partie or 2 years Commis I experiences in a 5 star hotel<br>
• Have a strong working knowledge of Indian Cuisine<br>
• Strong understanding of HACCP, displays a high level of food and personal hygiene<br>
• Demonstrates real passion for menu planning and leadership</p><br><br>
<br><br> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Attends daily morning sales meeting.<br>
• Calls local agents, companies, organizations and airlines.<br>
• Contacts clients and develop business leads.<br>
• Documents all contacts with clients.<br>
• Submits call reports on daily basis.<br>
• Forwards relevant confirmation to clients on any business secured.<br>
• Develops new business from local agents, companies, organizations and airlines.<br>
• Schedules sales blitz to local companies and airlines to promote the hotel.<br>
• Advises management of sales effort progress and bookings.<br>
• Follows, reviews, and advise the superior of ways to improve the Sales and Marketing Standards and Policy.<br>
• Performs other duties as assigned by supervisor.</p><br><br>
<p>ADMINISTRATIVE RESPONSIBILITIES</p><br><br>
<p>• Appraises performance of Sales employee under the supervision periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.<br>
• Exercises administrative supervision on Sales employee which include personnel requisition, disciplinary, promotion and training, approves leave and overtime requests.<br>
• Checks and ensures that the jobs assigned to subordinates have been effectively completed on the timely basis and according to hotel’s expectation.<br>
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.<br>
• Proposes and executes an effective duty to ensure sufficiency of manpower in accordance to volume of business.<br>
• Establishes two-way communication within and related departments.<br>
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.<br>
• Attends daily briefing and departmental meetings as assigned by supervisor.<br>
• Manages time effectively by meeting deadlines on time.<br>
• Identifies and solves problems in a professional manner.<br>
• Assists others to ensure the operation is run smoothly and effectively.</p><br><br>
<p>TECHNICAL RESPONSIBILITIES</p><br><br>
<p>• Knows, understands, and reviews the job description of all positions in the department and be able to perform the task as required.<br>
• Knows and understands policies of the department well and can guide others to perform the job well.<br>
• Recognizes and able to manage to maintain good quality products and presentation.<br>
• Checks, reviews, and proposes service standards established by the company.<br>
• Provides assistance to the employee when required.<br>
• Maintains self and all personnel’s grooming standards.<br>
• Concerns and promotes the hotel’s environmental programs and other programs which are organized by the hotel and employees.<br>
• Manages wastes by reducing and recycling the wastes, carefully use of resources.<br>
• Approves and be responsible for the requisition point and par stock of products used by the department.</p><br><br>
<p>COMMERCIAL RESPONSIBILITIES</p><br><br>
<p>• Communicates effectively with guest, clients, business partners and staff.<br>
• To be a good sales person to promote hotel’s image and businesses.<br>
• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.</p><br><br>
<p>HUMAN RESOURCES RESPONSIBILITIES:</p><br><br>
<p>• To be evaluated according to the performance evaluation program.<br>
• Attends training as required by the company and to develop him/herself to grow effectively.<br>
• Motivates all employees to grow within the company.</p><br><br>
<p>RELATIONSHIP</p><br><br>
<p>• Reports to Director of Sales or General Manager and EAM in case of GM’s absence.<br>
• Coordinates with all concerned personnel to ensure that all activities are accomplished.<br>
• Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>• Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline<br>
• Minimum of 2-3 years sales experience in a similar capacity<br>
• Have good communication skills in written and spoken English<br>
• Result-Oriented. Have a positive attitude toward challenges and the drive to excel<br>
• Posses professional disposition with excellent communication and interpersonal</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:<br>
• Ensure carpentry work orders are carried out promptly and correctly.<br>
• Repair and maintain furniture, doors, cabinets, shelves, and other wooden items.<br>
• Ensure all carpentry and polishing work meets quality and safety standards.<br>
• Prepare surfaces by sanding, filling, and smoothing wood materials.<br>
• Apply stains, varnishes, lacquers, paints, and polish finishes as required.<br>
• Buff and polish furniture and wooden surfaces to achieve the required finish quality.<br>
• Inspect finished products and perform touch-ups when necessary.<br>
• Operate and Maintain the carpentry tools and polishing tool equipment safely in the carpentry work shop.<br>
• Ensure compliance with company safety procedures and regulations<br>
• Maintain a clean and organized work area.<br>
• Coordinate with supervisors and other trades to complete projects efficiently.</p><br><br>
<p>SAFETY RESPONSIBILITES:</p><br><br>
<p>• Follow all workplace health and safety requirements.<br>
• Use Personal Protective Equipment (PPE) at all times.<br>
• Report unsafe conditions, incidents, or equipment defects immediately.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>JOB REQUIREMENT<br>
• Good knowledge of construction materials and carpentry techniques.<br>
• Physically fit and able to perform manual work.<br>
• Proficiency in the use of hand and power tools.<br>
• Problem-solving and troubleshooting skills.<br>
• Ability to work independently and as part of a team.<br>
• Good communication and time-management skills.<br>
• Min 5yrs experience, prefer GCC experience.<br>
• High School or Equivalent courses </p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Prepares, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br>
• Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br>
• Adheres to company procedures in regard to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times and ensuring that all records of such are updated and kept.<br>
• Assists with the acceptance and storage of deliveries and that all-relevant company procedures are adhered to.<br>
• Maintains work area to a clean, hygienic and tidy state at all times.<br>
• To have an understanding of menu planning, writing and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %.<br>
• Familiarizes with the opening and closing procedures of the kitchen and carry them out as rotated.<br>
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to kitchen operation.<br>
• To be punctual for work and report directly to the Supervisor or Manager on duty.<br>
• Maintains a grooming standard at all times whether in the public eye or back areas.<br>
• Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br>
• Trains, coaches and counsels junior members of kitchen staff effectively and conducts on-the-job training for all kitchen personnel.<br>
• Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.<br>
• Attends pre-meal briefing and de-briefing daily, the monthly F&B Staff Meeting as well as other training sessions organized by the hotel.<br>
• Performs other tasks as assigned by superiors.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• At least 2 years of Demi Chef de Partie or Commis I experiences in a 5-star hotel<br>
• Have a strong working knowledge of Thai Cuisine<br>
• Strong understanding of HACCP, displays a high level of food and personal hygiene<br>
• Demonstrates real passion for menu planning and leadership</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>RESPONSIBILITIES:</p><br><br>
<p>• To regularly visit and inspect all major mechanical and electrical equipment including pump-rooms, switch board, filtration system, HVAC system, Clarifiers and see that they are in efficient operating condition.<br>
• To prepare a preventive maintenance program covering HVAC system, Guest rooms, Public Areas, kitchen Equipments, Laundry Equipments, Firefighting system and fire alarm system, emergency generators.<br>
• To ensure that all such equipment is regularly maintained and serviced in accordance with manufacturers’ instructions and the hotels’ preventive maintenance program.<br>
• Responds to all departments for repairs and maintenance requests and keep accurate records of such requests. Follow up and maintain a close liaison with all other departments to ensure efficient completion of all requests.<br>
• Advises management on more effective ways of using air conditioning, heat, light and power to reduce costs and recommend new equipment or systems to reduce costs.<br>
• To ensure that members of the engineering department are knowledgeable regarding all equipment.<br>
• To participate in management meetings and review all matters involving the engineering department.<br>
• Makes regular inspection tours of the building to check everywhere is well maintained and in good repair.<br>
•<br>
Maintains strong working relationships with external contractors, oversees the coordination of installation and repair activities, and ensures all contractor personnel adhere to safety regulations and company procedures.<br>
• Co-ordinate with Housekeeping and Front Office regarding all rooms requiring re-furbishment.<br>
• Knowledgeable in all laws and regulations related to local building codes ,Abu Dhabi Civil defense, DOE, and ADOSH.<br>
• Establishes and administers appropriate work performance records and reports, permits and inspection schedules<br>
• Assists management in producing the Repairs and Maintenance budget, items of major repair and the capital expense budget (POMEC).<br>
• To control and supervise all aspects of engineering storage issues, inventory levels and controls.<br>
• To be evaluated and evaluate the Engineering team according to the HR performance evaluation program.</p><br><br>
<p>RELATIONSHIP<br>
• Reports to Director of Engineering/Chief Engineer<br>
• Coordinates with all concerned Corporate personnel<br>
• Works closely with other department heads to ensure that all activities are accomplished.</p><br><br>
<p>JOB REQUIREMENT<br>
• Minimum education of Diploma or Degree in Mechanical, Electrical Engineering<br>
• Current position as Asst.Chief Engineer or previous experience of at least 7-10 years in Maintenance management level in high-rise hotel or residential project.<br>
• Strong knowledge in the principles and practices of Maintenance Engineering operation.<br>
• Have excellent written and spoken English communication and Leadership skills.<br>
• Computer literate with the ability to read, interpret, and modify AutoCAD drawings.</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:<br>
• Develop and execute a comprehensive sales strategy to achieve revenue targets for wedding events at the hotel<br>
• Identify and pursue new business opportunities through proactive prospecting, networking, and lead generation efforts<br>
• Build and maintain strong relationships with wedding planners, event coordinators, and other key stakeholders in the wedding industry<br>
• Conduct site tours for potential clients and showcase the hotel’s facilities, amenities, and services tailored to wedding events<br>
• Collaborate with the catering and events teams to create customized wedding packages and proposals that meet the needs and preferences of clients.<br>
• Negotiate contracts and pricing terms with clients while ensuring profitability and adherence to hotel policies<br>
• Provide exceptional customer service throughout the sales process and serve as the primary point of contact for clients from initial inquiry to post-event follow-up<br>
• Stay informed about industry trends, competitor offerings, and market demands related to wedding events to remain competitive in the market<br>
• Maintain accurate records of sales activities, client interactions, and revenue forecasts using CRM software or other designated tools<br>
• Collaborate with marketing and promotional efforts to enhance the visibility and reputation of the hotel as a premier wedding destination<br>
• Represent the hotel at industry events, trade shows, and networking functions to expand the hotel’s presence and generate leads<br>
REPORT LINE & COMMUNICATION<br>
• Reports to the Director of Commercial<br>
• Coordinates with all concerned personnel to ensure that all activities are accomplished<br>
• Communicates effectively with guest, clients, business partners and staff</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own individual development plan (IDP)<br>
• Any other duties as may be assigned by the superior</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. Establish relationships and foremost and deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline<br>
• Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star environment<br>
• Have excellent communication skills in written and spoken English<br>
• Have a positive attitude toward challenges and the drive to excel<br>
• Possesses professional disposition with excellent communication and interpersonal skills</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Responsible for all catering and group sales in the hotel, from booking events to their execution<br>
• To prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control<br>
• To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business.<br>
• Conduct site inspections and sales activities as required.<br>
• To work closely with the Director of Sales and Marketing to prepare monthly forecasts<br>
• To develop the annual business and marketing plan for the department<br>
• Achieves Banquet and Catering budget set out in the yearly business plan for the hotel.<br>
• Appraises performance of Event Manager / Event Executive periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.<br>
• Manages the department to ensure sufficiency of manpower in accordance to volume of business.<br>
• Ensures each staff is a good sales person to promote hotel’s image and businesses at all times.<br>
• Coaches and counsels all staff especially the department and unit manages when applicable.<br>
• Provides and supports the most effective training to all staff regularly.<br>
• Performs other duties as assigned by the Director of Sales & Marketing.</p><br><br>
<p>REPORT LINE & COMMUNICATION</p><br><br>
<p>• Reports to the Director of Sales and Marketing.<br>
• Coordinates with all concerned personnel to ensure that all activities are accomplished.<br>
• Communicates effectively with guest, clients, business partners and staff.<br>
OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline<br>
• Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star class environment<br>
• Have excellent communication skills in written and spoken English<br>
• Have a positive attitude toward challenges and the drive to excel<br>
• Possesses professional disposition with excellent communication and interpersonal skills</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>Sale Role:</p><br><br>
<p>• Be knowledgeable of;<br>
o All hotel facilities/services, hours of operation.<br>
o All guest room layouts, bed types, décor, appointments, and locations.<br>
o Room availability for any given day.<br>
o Restricted dates, rates and room types.<br>
o All room rates, packages and promotions.<br>
o Specific arrangements between hotel and travel agencies, corporate reservations center.<br>
o Entertainment/special events scheduled in the hotel.<br>
• Take personal responsibility for driving up selling, achieving set revenue targets by months.<br>
• Be fully aware at all times of the sales strategy, rates, packages and booking status of the hotel.</p><br><br>
<p>Customer Service Role:</p><br><br>
<p>• Provide customer services to local tour operators and travel agencies in a friendly and expedient manner.<br>
• Communicates effectively with all guests and colleagues.<br>
• Ensure all issues relating to guest satisfaction that have been raised to the reservations team are reported monitored, and followed up on a timely basis.<br>
• Monitor and maintain guest satisfaction by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honored.<br>
• Provide additional guest service such as: transportation, visa requests, restaurant reservations and tours.<br>
• Offer the alternative dates, waitlists or sister hotels to guests on overbooked situations.<br>
ACCOUNTABILITIES</p><br><br>
<p>• Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations<br>
• Liaise with IT in report and faults on telephone lines or computer network.<br>
• Proactively promote other sister properties of the Dusit Hotels and Resorts.<br>
• Maintaining a good working environment within the department, and also maintains a positive working relationship with other departments in the hotel</p><br><br>
<p>TECHNICAL RESPONSIBILITIES</p><br><br>
<p>• Knowledge of technical and managerial applications of the following systems and their utilization;<br>
o Opera Property Management System (OPMS)<br>
o Sabre SynXis CRS<br>
o Serenata NetHotel Profile Management<br>
o GDS Interface (GDS)<br>
o Oasis Hospitality Software (PMS for China Properties)</p><br><br>
<p>COMMERCIAL RESPONSIBILITIES</p><br><br>
<p>• Maintains high level of effective communications with guests and colleagues.<br>
• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• Minimum education of Bachelor degree in hotel management, Business Administration or relevant discipline.<br>
• Minimum of 1 year in relevant experience in a similar capacity.<br>
• Basic experience with OPMS and all related system and its day to day support.<br>
• Good knowledge of Microsoft office programs.<br>
• Enthusiastic and self-motivated, according to Dusit International’s core values.<br>
• Ability to communicate effectively and professionally written and spoken English</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>Guest Service Responsibilities<br>
• The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.<br>
• The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.<br>
• The Service Center Agent must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers “first” impression of Hotel is a lasting one of genuine warmth and friendliness and of high standards.<br>
• Follow up: The Service Center Agent will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.<br>
• Telephone transfers: The Service Center Agent will be attentive to all guest requests and will ensure his/her entire satisfaction the service provided. She/he will ensure to transfer a call to the right person; he/she will introduce the person on line before to hang off. The Service Center Agent must know by heart all the telephone extensions of the Hotel in order to be more efficient.<br>
• Privacy: The Service Center Agent will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information.<br>
• Wake-Up Calls: The Service Center Agent will ensure that any wake-up call requested by a guest is performed at the exact time according to the established procedure.<br>
• Guest Messages: The Service Center Agent will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he well ensures that the guest has well received the message with full information.<br>
• Calls Handling: The Service Center Agent is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.<br>
• Guest Knowledge: The Service Center Agent must have a good knowledge of the Sofitel So Bangkok guests, especially all the VIP and will mention their name on the phone as often as possible.</p><br><br>
<p>Technical Responsibilities<br>
• Organization: She/he will ensure that Service Centre Room is perfectly tidy at any time.<br>
• F&B Knowledge: The Service Center Agent has to ensure his/her full knowledge about the hotel outlets and menus. . The Solution Centre Officer must know on a daily basis the dishes of the day and have a good knowledge of Room service menu with all characteristics.<br>
• F&B Order: The Service Center Agent will be attentive to get all details of a Room Service order, asking the accurate questions. All will be carefully recorded in a logbook and the full details will be given to the Room Service staff. The Service Center Agent will then ensure that the order is sent on time and reconfirm with the guest if it is reaching his expectations<br>
• Housekeeping Follow up: He/she will as well answer all guest requests regarding the housekeeping issues. He/she will then ensure that he/she understands properly the request and will record the full details in the Logbook. The Service Center Agent will then ensure that the request has been followed up on time and will reconfirm with the guest that the proper follow up has been made.<br>
• Communication: She/he will be attentive on all information received during the Supervisor briefing. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The Service Center Agent will read the Service Center Agent logbook at the beginning of shift, follow up and keep it updated during his/her shift. Any problem or complaint must be recorded by the The Service Center Agent right away.<br>
• Handover: Each end shift, The Service Center Agent will give a full handover to The Service Center Agent of the following shift regarding the activity & pending issues to be followed.<br>
• Security Issues: The Service Center Agent has an important role to play in terms of security; he/she has to know by heart all security procedures established and to be able to act accurately if it is required.<br>
• To ensure that all the standards and procedures established at the Hotel are reached successfully and permanently.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>1. Bachelor degree in Hotel Management or any relevant discipline<br>
2. Minimum of 2 years in Call Center experience, preferably in a hospitality business<br>
3. Knowledgeable both in Call Center operation and technical<br>
4. Have excellent English communication skills both in written and spoken posses professional disposition with excellent communication and interpersonal skills</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:<br>
• Ensure the preparation and presentation of food meet the highest standards of quality, taste, freshness, and visual appeal in alignment with Michelin star expectations.<br>
• Conduct routine tasting of dishes to ensure culinary excellence, consistency in seasoning, temperature, and portioning, with attention to refined plating techniques.<br>
• Verify that all ingredients used are of premium quality, adhering strictly to cost control measures and supplier specifications.<br>
• Support the Executive Chef in menu development, seasonal and à la carte offerings, inventory management, and procurement while maintaining optimal kitchen efficiency.<br>
• Maintain rigorous standards of hygiene and food safety in accordance with international HACCP principles and internal SOPs.<br>
• Supervise kitchen operations, ensuring all dishes are prepared to specification and service is executed with precision and timeliness.<br>
• Provide real-time communication and coordination with line cooks and prep teams to ensure smooth kitchen flow and guest satisfaction.<br>
• Facilitate interdepartmental communication regarding menu changes, dietary requirements, allergen considerations, and special culinary events.<br>
• Ensure all team members are equipped with accurate recipes, quality ingredients, mise en place, and the tools required for efficient execution.<br>
• Execute and enforce standardized recipes and presentation guidelines to maintain culinary identity and consistency.<br>
• Monitor food wastage, portion control, and storage protocols to support sustainability initiatives and cost controls.<br>
• Collaborate with the Food Service Coordinator to ensure kitchen cleanliness, organization, and compliance with sanitation standards.<br>
• Participate in the ongoing training and development of culinary staff, identifying skill gaps and coaching team members to elevate performance.<br>
• Provide feedback and suggestions during weekly menu reviews and tastings, contributing innovative ideas rooted in culinary trends and guest feedback.<br>
• Ensure full awareness and adherence to hotel emergency procedures, including fire, first aid, health & safety, and security protocols.<br>
• Assist in recruitment, orientation, performance evaluations, and disciplinary actions in collaboration with the Executive Chef and HR.<br>
• Propose and manage kitchen staffing schedules to align with business volume and service quality expectations.<br>
• Support sustainability efforts by minimizing resource consumption, reducing food waste, and promoting eco-conscious practices.<br>
• Conduct regular food tastings across departments to ensure standards are upheld throughout the operation.<br>
• Undertake any additional responsibilities or projects as assigned by the Executive Chef.</p><br><br>
<p>REPORTING & COMMUNICATION:<br>
• Reports directly to the Executive Chef<br>
• Supervises kitchen teams across Namak, including line cooks, prep cooks, and stewarding staff<br>
• Collaborates with other department managers to ensure alignment and excellence in service delivery<br>
________________________________________</p><br><br>
<p>QUALIFICATIONS & REQUIREMENTS:<br>
• Minimum 1 year experience as Sous Chef in a luxury 5-star hotel or Michelin star establishment<br>
• Strong expertise in Indian, fine dining and Michelin star restaurant<br>
• Demonstrated understanding of HACCP and international food safety standards<br>
• Proven ability to manage food and labor costs, control inventory, and optimize kitchen resources while maintaining culinary excellence<br>
• Passion for menu development, innovation, and exceptional guest experience<br>
• Effective leadership, communication, and team-building skills with a hands-on, lead-by-example approach<br>
• Committed to continuous improvement, sustainability, and maintaining the prestige of a Michelin-level operation</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Ensure ‘handyman’ work orders are carried out promptly and correctly.<br>
• Repair of any furniture.<br>
• Paint and touch up of resort buildings, installations, restaurant, toilets, LIFE & Just Kids, Spa and other public areas<br>
• Repair of fixtures.<br>
• Fabrication of simple fixtures<br>
• All repairs and changes under the ‘handyman’ specifications<br>
• All equipment and fixtures cleaning and fixing<br>
• To renovate any interior and exterior features<br>
• Look after tools, materials and equipment<br>
• To supervise, lead and guide the handyman hosts assigned<br>
• To check and approve all training records and schedules<br>
• To approve any leave applications and or calls<br>
• To QC, check and inspect any works in progress and done/completed<br>
• To prepare and discuss works and status with Supervisor<br>
• To report status and pending matters to superior</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>• Secondary School<br>
• Minimum 4 years of experience</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Working as a commis chef involves learning a lot of different skills in a short amount of time and then practicing those skills by implementing them in actual tasks throughout the kitchen.<br>
• Able to gracefully receive constructive criticism as well as effectively carry out orders.<br>
• Performs basic tasks of food preparation, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br>
• Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br>
• Observes and tastes food are being cooked, samples all food prepared.<br>
• Assists Chef de Partie and Demi Chef de Partie to prepare A La Carte orders<br>
• Learns and acts how to refill buffet table and keep it attractive during the operation hours.<br>
• Controls temperature of cooking appliance, fries and cooks simple hot food items.<br>
• Maintains work area to a clean, hygienic and tidy state at all times.<br>
• Ensures that the equipment are properly handled and maintained.<br>
• Assists senior chef in opening and closing the food outlets, including the food storing.<br>
• To be punctual for work and report directly to the Supervisor<br>
• Maintains a grooming standard at all times whether in the public eye or back areas.<br>
• Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br>
• Attends pre-meal briefing and de-briefing daily as well as other training sessions organized by the hotel<br>
• Assists colleagues when required, be flexible and helpful at all time.<br>
• Performs other tasks as assigned by superiors.</p><br><br>
<p>REPORT LINE & COMMUNICATION:</p><br><br>
<p>• To assist the Head chef in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.<br>
• To maintain good working relationships with colleagues and all other departments.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT:<br>
• Minimum education of High Vocational diploma in any discipline, degree from culinary school is preferable<br>
• Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must<br>
• Ability to communicate basic English<br>
• Works well under pressure and tight time and space constraints.<br>
• A quick learner and a good team player with good interpersonal skill.</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Working as a commis chef involves learning a lot of different skills in a short amount of time and then practicing those skills by implementing them in actual tasks throughout the kitchen.<br>
• Performs basic tasks of food preparation, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br>
• Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br>
• Maintains work area to a clean, hygienic and tidy state at all times.<br>
• Observes and tastes food are being cooked, samples all food prepared.<br>
• Controls temperature of cooking appliance, fries and cooks simple hot food items.<br>
• Assists Chef de Partie and Demi Chef de Partie to prepare A La Carte orders<br>
• Learns and acts how to refill buffet table and keep it attractive during the operation hours.<br>
• Assists senior chef in opening and closing the food outlets, including the food storing.<br>
• Ensures that the equipment are properly handled and maintained.<br>
• Able to gracefully receive constructive criticism as well as effectively carry out orders.<br>
• To be punctual for work and report directly to the Supervisor on duty.<br>
• Maintains a grooming standard at all times whether in the public eye or back areas.<br>
• Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br>
• Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.<br>
• Attends pre-meal briefing and de-briefing daily and the monthly F&B Staff Meeting as well as other training sessions organized by hotel for staffs.<br>
• Performs other tasks as assigned by superiors.</p><br><br>
<p>REPORT LINE & COMMUNICATION:</p><br><br>
<p>• To assist the Head chef in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.<br>
• To maintain good working relationships with colleagues and all other departments.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT:<br>
• Minimum education of High Vocational diploma in any discipline, degree from culinary school is preferable<br>
• Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must<br>
• Ability to communicate basic English<br>
• Works well under pressure and tight time and space constraints.<br>
• A quick learner and a good team player with good interpersonal skill.</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>Spa Treatments<br>
• Must have proficiency in all treatments offered in the spa menu.<br>
• Must have a thorough knowledge of all treatment ingredients and recipes.<br>
• Must have thorough knowledge of the procedures and benefits for all spa treatments.<br>
• Must understand how to safely operate equipment used in treatments.<br>
• Must be able to use and prescribe therapy and retail products appropriately. </p><br><br>
<p>Professionalism<br>
• Ensure excellent grooming standards are observed at all times.<br>
• Start and finish treatments on time.<br>
• Regularly check the appointment book for timely set up of treatments.<br>
• Be flexible with working hours if necessary, in order to fit guest requirements.<br>
• Attend the daily briefing with the Spa Manager/Spa Supervisor, to ensure awareness of any information required for the day.<br>
• Conduct all treatments professionally. Therapists may not compromise either themselves or Devarana Spa by permitting any guest to act improperly. In such situations, the therapist should politely excuse herself from the treatment and advise the Manager/Supervisor.<br>
• Therapists are not permitted, under any circumstances, to solicit or request gratuities in the form of tips or payment in kind. Any gifts offered by clients must be declared to the Spa Manager/Spa Supervisor.<br>
• Report to Spa Manager/Spa Supervisor any issues, whether internal or external, that may affect the optimal functioning of the spa. This may range from basic requirements, such as the need for a new light bulb, through to personnel issues.<br>
• Inform the Spa Manager/Spa Supervisor if stocks are running low, and should assist in the inventory checks conducted.<br>
• Therapists should be familiar with all general hotel procedures, and the facilities and activities of all other departments, as outlined in the Guest Directory and staff handbook. </p><br><br>
<p>Guest Care<br>
• Ensure that guests receive an excellent standard of guest care as outlined in the company standards and procedures.<br>
o Before treatment check any contra-indications by looking at the therapist job form, or asking reception.<br>
o Greet guests warmly and politely in the Thai way.<br>
o Treat guests with the utmost courtesy and respect.<br>
o Assist guests with belongings.<br>
o Ensure sufficient amenities are stocked for each treatment.<br>
o Ensure guest knows where amenities in treatment room are located.<br>
o Use guest name at least<br>
• Times during treatment.<br>
o Check pressure, temperature and general comfort levels.<br>
o Ensure guest privacy at all times.<br>
o Give clear instructions to guest on changing or other requirements.<br>
o Give guest notice of any unusual procedures or advise of sequence of the treatment and procedures.<br>
o After treatment remind guests to take their jewelry and belongings. </p><br><br>
<p>Treatment room presentation<br>
• Ensure that treatment room is clean and properly set up before each treatment.<br>
o Room and surfaces clean and tidy<br>
o Shower and toilet clean and dry<br>
o Burner lit<br>
o Sufficient guest amenities for entire treatment<br>
o Massage beds set up correctly according to company standards<br>
o Towels, robes and bath mats placed according to company standards<br>
o Product neatly laid out • Equipment ready for use<br>
• Any rooms which do not meet the standard of cleanliness required must be reported to the Spa Manager/Spa Supervisor.<br>
• Any rooms which are insufficiently stocked with linens or products must be reported to the Spa Manager/Spa Supervisor.<br>
• Report any malfunction of systems such as lighting, water or air conditioning immediately to the Spa Manager/Spa Supervisor.<br>
• Report any damage of equipment or fixtures and fittings immediately to Spa Manager/Spa Supervisor. </p><br><br>
<p>Cleanliness and Hygiene<br>
• All surfaces, equipment, utensils and products must be hygienically cleaned and/or sterilized in accordance with company standards and procedures.<br>
• Any surfaces, equipment, utensils and products that do not meet company hygiene standards must be reported to the Spa Manager/Spa Supervisor. </p><br><br>
<p>Equipment: All spa equipments must be cleaned and maintained in good working order. Damage or malfunction occurs must be reported to the Spa Manager/Spa Supervisor. </p><br><br>
<p>Self Development: Therapists are required to participate in ongoing training and assessment as organized by the Spa Manager/Spa Supervisor, to refine and upgrade skills.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• Good knowledge in various Spa treatment.<br>
• Ability to communicate basic English<br>
• At least 2 years of experience working in the 5 start environment </p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Responsible for seating and greeting the guests, escorting them to their table, pulling chairs for the ladies, and presenting menus according to Dusit Standards.<br>
• Controls and maintains the sufficiency of operating equipment and supplies for service, keeps the stand or reception desk clean and organized at all times.<br>
• Plans out the seating chart and organizes the reservations (planning is everything when running an effective host stand).<br>
• Effectively operates the table management system<br>
• Liaises with guests to check up on service delivery and guest’s satisfaction for service and product improvement<br>
• Bids farewell to all guests. Checks to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. He/she should check with every guest and if there was any kind of problem, quickly get a manager to rectify the situation.<br>
• Promotes the impressive service to achieve the financial goals of the Outlet by maximizing the guest satisfaction whenever the chance arises.<br>
• Monitors grooming standards for all service personnel in the outlet.<br>
• Maintains a clean and wholesome ambiance in the area, controlling room temperature, ventilation, and lighting effects.<br>
• Organizes and maintains the cleanliness and tidiness of all the dining room, entryway, bathrooms, and ensures that menus are kept clean throughout operations, as well as other operating amenities are well-stock and prepared.<br>
• Attends daily briefing and de-briefing as required by supervisors.<br>
• Participates in all training organized by hotel management to improve the service, skills and knowledge.<br>
• Performs other duties as assigned by supervisors.</p><br><br>
<p>REPORT LINES & COMMUNICATIONS:</p><br><br>
<p>• Reports to Assistant Outlet Manager/ Outlet Supervisor.<br>
• Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT:</p><br><br>
<p>• Minimum education of Vocational diploma in any discipline.<br>
• Minimum of 1 year in hospitality business. Fresh graduate is welcome.<br>
• Knowledgeable in various kinds of food and beverage.<br>
• Have excellent English communication skills both in written and spoken.<br>
• Computer literate.<br>
• Pleasant personality with good communication and interpersonal skills</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Responsible for seating and greeting the guests, escorting them to their table, pulling chairs for the ladies, and presenting menus according to Dusit Standards.<br>
• Controls and maintains the sufficiency of operating equipment and supplies for service, keeps the stand or reception desk clean and organized at all times.<br>
• Plans out the seating chart and organizes the reservations (planning is everything when running an effective host stand).<br>
• Effectively operates the table management system<br>
• Liaises with guests to check up on service delivery and guest’s satisfaction for service and product improvement<br>
• Bids farewell to all guests. Checks to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. He/she should check with every guest and if there was any kind of problem, quickly get a manager to rectify the situation.<br>
• Promotes the impressive service to achieve the financial goals of the Outlet by maximizing the guest satisfaction whenever the chance arises.<br>
• Monitors grooming standards for all service personnel in the outlet.<br>
• Maintains a clean and wholesome ambiance in the area, controlling room temperature, ventilation, and lighting effects.<br>
• Organizes and maintains the cleanliness and tidiness of all the dining room, entryway, bathrooms, and ensures that menus are kept clean throughout operations, as well as other operating amenities are well-stock and prepared.<br>
• Attends daily briefing and de-briefing as required by supervisors.<br>
• Participates in all training organized by hotel management to improve the service, skills and knowledge.<br>
• Performs other duties as assigned by supervisors.</p><br><br>
<p>REPORT LINES & COMMUNICATIONS:</p><br><br>
<p>• Reports to Assistant Outlet Manager/ Outlet Supervisor.<br>
• Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT:</p><br><br>
<p>• Minimum education of Vocational diploma in any discipline.<br>
• Minimum of 1 year in hospitality business. Fresh graduate is welcome.<br>
• Knowledgeable in various kinds of food and beverage.<br>
• Have excellent English communication skills both in written and spoken.<br>
• Computer literate.<br>
• Pleasant personality with good communication and interpersonal skills</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>Position: Chef de Cuisine required for Bukhara – Northern Indian Restaurant</p><br><br>
<p>Location: Ajman</p><br><br>
<p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Prepares and ensures consistently excellent quality and standard of food, following Dusit policy and procedure. Tests cooked food and check on its original appearance and freshness.<br>
• Under supervision of Executive Sous Chef develops and directs the kitchen operation guideline in assigned outlet to promote guest satisfaction.<br>
• Supervises and ensures the sufficiency of operating equipment and supplies for kitchen operation.<br>
• Ensures that Mis-en-place must be always well stocked and prepared<br>
• Ensures and maintains the sanitation standards in the assigned areas, a clean and wholesome ambiance in the kitchen, controlling room temperature, ventilation, and tidiness.<br>
• Collects and analyses the market trends as per Market matrix and customer satisfaction survey to always develop and improve the food offering in each assigned outlet.<br>
• Closely monitors the maintenance and hygiene standards in all kitchen related areas<br>
• Knows and fully understands the job description of all positions in his/her department<br>
• Maintains a friendly and pleasant image at all times. Always checks personal hygiene and be well-groomed in appearance.<br>
• Conserves energy and water at all times, without decreasing guest experience and comfort<br>
• Monitors and reduces food waste, based on thorough analysis. Changes staff behavior to carefully use all resources.<br>
• Provides the most effective training to all staff in his/her department regularly.<br>
• Conducts daily briefing, meeting to ensure the effective communication and operation within the assigned section.<br>
• Proposes an effective duty roster to ensure sufficiency of manpower in accordance to volume of business.<br>
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.<br>
• Involved in recruiting, hiring, training, and evaluating all kitchen employees as necessary, to ensure the productivity and effectiveness of the assigned sections.<br>
• Enforces all house rules and regulations, keeping fair at all times.<br>
• Identifies and solves problems in a professional manner.<br>
• Performs other duties as assigned by Executive Chef / Executive Sous Chef.</p><br><br>
<p>REPORT LINE & COMMUNICATION:</p><br><br>
<p>• Reports to Executive Sous Chef.<br>
• Directs and supervises activities of the outlet concurred.<br>
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT: </p><br><br>
<p>• At least 3-5 years of Chef experience in a 5 star hotel or top class restaurant<br>
• Have a strong working knowledge in Western/Eastern cuisine.<br>
• Strong understanding of HACCP<br>
• Proven track record of cost control including food, equipment, labor and waste to meet the food quality goals and the hotel’s financial goals.<br>
• Demonstrate real passion for menu planning and leadership</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br>
<p>• Working as a commis chef involves learning a lot of different skills in a short amount of time and then practicing those skills by implementing them in actual tasks throughout the kitchen.<br>
• Able to gracefully receive constructive criticism as well as effectively carry out orders.<br>
• Performs basic tasks of food preparation, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br>
• Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br>
• Observes and tastes food are being cooked, samples all food prepared.<br>
• Assists Chef de Partie and Demi Chef de Partie to prepare A La Carte orders<br>
• Learns and acts how to refill buffet table and keep it attractive during the operation hours.<br>
• Controls temperature of cooking appliance, fries and cooks simple hot food items.<br>
• Maintains work area to a clean, hygienic and tidy state at all times.<br>
• Ensures that the equipment are properly handled and maintained.<br>
• Assists senior chef in opening and closing the food outlets, including the food storing.<br>
• To be punctual for work and report directly to the Supervisor<br>
• Maintains a grooming standard at all times whether in the public eye or back areas.<br>
• Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br>
• Attends pre-meal briefing and de-briefing daily as well as other training sessions organized by the hotel<br>
• Assists colleagues when required, be flexible and helpful at all time.<br>
• Performs other tasks as assigned by superiors.</p><br><br>
<p>REPORT LINE & COMMUNICATION:</p><br><br>
<p>• To assist the Head chef in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.<br>
• To maintain good working relationships with colleagues and all other departments.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT:<br>
• Minimum education of High Vocational diploma in any discipline, degree from culinary school is preferable<br>
• Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must<br>
• Ability to communicate basic English<br>
• Works well under pressure and tight time and space constraints.<br>
• A quick learner and a good team player with good interpersonal skill.</p><br><br>
<br><br> </div>
Universal Group
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description <p>PRIMARY RESPONSIBILITIES</p><br><br>
<p>• GUEST ROOMS<br>
o Enters and prepares rooms for cleaning.<br>
o Makes the bed.<br>
o Dusts rooms and furniture.<br>
o Checks all electrical equipment.<br>
o Reports broken equipment to Housekeeping Service.<br>
o Cleans the bathroom.<br>
o Replenishes bedroom and bathroom supplies.<br>
o Checks and secures the room.<br>
o Checks mini bar.<br>
• Performs other duties as assigned by Supervisor.</p><br><br>
<p>ADMINISTRATIVE RESPONSIBILITIES</p><br><br>
<p>• Performs duties or tasks at the best of his/her ability.<br>
• Reports any unusual incidents, guest complaints, lost and found, breakage and losses to the supervisor.<br>
• Attends briefing or meeting as requested.<br>
• Attends all training requested by the hotel.<br>
• To be responsible for cost saving on guest supplies, food supplies, electricity, water, etc.,<br>
• Follows company’s rules and regulation.</p><br><br>
<p>TECHNICAL RESPONSIBILITIES</p><br><br>
<p>• Reports to work in prescribed uniform and well-groomed.<br>
• Reports to the supervisor at the start of the shift to receive necessary instructions.<br>
• Performs duties responsively and professionally according to standards and requirements.<br>
• Knowledgeable of all work related items such as guest supplies, consumable items to be served to guests, promotional materials, forms and procedures correctly and skillfully.<br>
• Equips him/herself with necessary working tools such as pen and others.<br>
• Greets guests and colleagues politely.<br>
• Listens to guests (paying and colleague) carefully and attentively in order to perform duty effectively.<br>
• Be a good sales person at all times and in a good professional manner<br>
• Practices job tasks as well as develop him/herself for new ideas and techniques at all times.<br>
• Confirms satisfaction with guests, and informs supervisor or manager immediately in case of guest complain.</p><br><br>
<p>COMMERCIAL RESPONSIBILITIES</p><br><br>
<p>• Communicated effectively with guest, clients, business partners and staff.<br>
• Be a good sales person to promote hotel’s image and businesses.<br>
• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.</p><br><br>
<p>HUMAN RESOURCES RESPONSIBILITIES:</p><br><br>
<p>• Establishes and maintains good relations with other staff within the department and between other departments<br>
• Provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.</p><br><br>
<p>RELATIONSHIP</p><br><br>
<p>• Reports to unit manager or department heads if necessary.<br>
• Communicating to guests in delivering product and service.<br>
• Relates to co-staff in service and supporting departments in performance of work and service to guests.<br>
• Relates to employees of other departments for special functions and activities of the hotel.</p><br><br>
<p>OTHERS</p><br><br>
<p>• Continuous learning through own IDP.<br>
• Any other duties as may be assigned by the superior.</p><br><br>
<p>ACCOUNTABILITIES</p><br><br>
<p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br>
<p>COMPANY’S CULTURE</p><br><br>
<p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br>
<p>CONFIDENTIALITY</p><br><br>
<p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br>
<p>JOB REQUIREMENT </p><br><br>
<p>• At least High school diploma<br>
• No experienced is welcome<br>
• Knowledgeable in Housekeeping operation and cleaning methods will be an asset<br>
• Ability to communicate basic English<br>
• Detail-oriented and posses pleasant personality with good communication and interpersonal skills</p><br><br>
<br><br> </div>