Al Fardan Exchange jobs

<ol><li><p>Handle customer remittance, telegraphic transfer, electronic transfer, and foreign exchange transactions.</p></li><li><p>Deliver exceptional customer service and resolve customer queries and complaints.</p></li><li><p>Promote and cross-sell company products and services to customers.</p></li><li><p>Perform branch operational activities and maintain daily transaction records.</p></li><li><p>Ensure compliance with AML, KYC, and internal operational policies.</p></li><li><p>Support branch sales initiatives and achieve assigned business targets.</p></li><li><p>Assist in branch opening and closing activities and work in rotational shifts.</p></li><li><p>Maintain high standards of customer confidentiality and service quality.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in any discipline.</p></li><li><p>1–6 years of experience in an Exchange House, Banking, Financial Institution, or Customer Service environment.</p></li><li><p>Experience handling customer complaints and service requests.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Good computer proficiency and typing speed.</p></li><li><p>Willingness to work rotational shifts, weekends, and public holidays as per business requirements.</p></li></ol>

<ol><li><p>Handle customer remittance, telegraphic transfer, electronic transfer, and foreign exchange transactions.</p></li><li><p>Deliver exceptional customer service and resolve customer queries and complaints.</p></li><li><p>Promote and cross-sell company products and services to customers.</p></li><li><p>Perform branch operational activities and maintain daily transaction records.</p></li><li><p>Ensure compliance with AML, KYC, and internal operational policies.</p></li><li><p>Support branch sales initiatives and achieve assigned business targets.</p></li><li><p>Assist in branch opening and closing activities and work in rotational shifts.</p></li><li><p>Maintain high standards of customer confidentiality and service quality.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in any discipline.</p></li><li><p>1–6 years of experience in an Exchange House, Banking, Financial Institution, or Customer Service environment.</p></li><li><p>Experience handling customer complaints and service requests.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Good computer proficiency and typing speed.</p></li><li><p>Willingness to work rotational shifts, weekends, and public holidays as per business requirements.</p></li></ol>