Al Gurg Group jobs

<br><p><strong>Role Purpose :</strong></p><br><p>The Data Engineer prepares the Group’s enterprise data and knowledge sources so that AI, Generative AI, and Agentic AI solutions operate on information that is accurate, current, governed, and fit for purpose. Spanning structured data in core business systems and unstructured content across documents, policies, and correspondence, the role builds and maintains the pipelines and knowledge repositories that underpin retrieval-augmented AI. It is the control point that ensures agents draw only on trusted, approved sources — making this role the single greatest determinant of whether the Group’s AI outputs can be relied upon in business decisions </p><p>▶ <strong>Data Preparation for AI Use Cases</strong></p><p> – Prepare enterprise data and knowledge sources for AI use cases, working from prioritised business requirements defined with the AI / Agentic AI Lead. – Support data extraction, cleansing, classification, tagging, and indexing across structured, semi-structured, and unstructured sources. – Build and maintain ingestion pipelines from ERP, CRM, HRMS, procurement systems, the data lake, and document repositories. – Design chunking, metadata, and enrichment strategies that materially improve retrieval relevance and answer quality. – Handle multi-format content — PDF, Office documents, scanned material, and email — including OCR and text extraction where required.</p><p> <strong>▶ Knowledge Repositories & RAG Enablement</strong></p><p> – Build and maintain knowledge repositories for RAG-based AI solutions, including embedding generation, vector store management, and index refresh cycles. – Implement versioning and change detection so that repositories remain synchronised with authoritative source systems. – Define and apply access controls at the data layer so that retrieval respects existing entitlement and confidentiality boundaries. – Measure and tune retrieval performance, working with AI engineers to diagnose grounding failures and improve recall and precision.</p><p> ▶ <strong>Data Quality & Master Data Readiness</strong></p><p> – Work with functional and technical teams to improve data quality and master data readiness across customer, vendor, product, employee, and asset domains. – Profile source data to quantify completeness, consistency, duplication, and timeliness, and report readiness objectively to initiative sponsors. – Implement automated data quality rules, validation checks, and exception reporting within pipelines. – Support remediation of root-cause data issues with business data owners rather than correcting symptoms downstream.</p><p> ▶<strong> Governance, Trust & Security</strong></p><p> – Ensure AI agents use trusted, approved, and governed data sources, and that unapproved or unclassified content is excluded from AI consumption. – Apply data classification, retention, and privacy requirements in line with Group policy and UAE data protection regulation. – Maintain lineage and cataloguing so that any AI output can be traced back to its underlying source with confidence. – Collaborate with Cybersecurity and Compliance on access reviews, data residency, encryption, and audit evidence.</p><p> ▶ <strong> Platform Operations & Collaboration</strong></p><br><p> – Operate and optimize cloud data platforms and pipelines for reliability, performance, and cost efficiency. – Monitor pipeline health, resolve failures, and maintain documentation, runbooks, and operational handover materials. – Partner with AI engineers, application teams, and business analysts throughout the delivery cycle, from discovery to production support. – Contribute to Group data standards, reusable pipeline patterns, and shared engineering practice. </p><p><strong>Desired Candidate Profile</strong></p><p>▶ <strong>Education</strong> – Bachelor’s degree in Computer Science, Information Systems, Data Engineering, Statistics, or a related discipline. – Postgraduate qualification in Data Science, Analytics, or Computer Science is an advantage. ▶ <strong>Professional Certifications</strong> – Cloud data certification such as AWS Certified Data Engineer or Data Analytics, Microsoft Azure Data Engineer Associate, Google Cloud Professional Data Engineer, Databricks Data Engineer, or SnowPro. – Certification or formal training in data governance, data management (for example DAMA CDMP), or data privacy is advantageous. – Training in AI/GenAI data preparation, vector databases, or RAG architecture is an asset. ▶ <strong>Experience</strong> – 5–8 years of experience in data engineering, data platforms, analytics, ETL/ELT, data warehousing, or cloud data solutions. – Hands-on experience in preparing structured and unstructured data for analytics, AI, GenAI, and Agentic AI use cases. – Experience with tools such as AWS S3, Glue, Redshift, Athena, Azure Data Factory, Synapse, Fabric, Databricks, Snowflake, BigQuery, or similar. – Demonstrated experience improving data quality and master data readiness in partnership with business functions. – Experience building and maintaining knowledge repositories or search/retrieval indexes is strongly preferred. – Exposure to multi-entity or group environments with heterogeneous source systems is an advantage. ▶ <strong>Key Skills & Attributes</strong> – Strong SQL and Python capability with a disciplined, production-grade engineering approach. – Rigorous attention to data accuracy, lineage, and reproducibility. – Ability to assess and communicate data readiness honestly, including when a use case should not yet proceed. – Effective collaboration with business data owners to resolve issues at source. – Sound understanding of data privacy, classification, and security obligations. – Pragmatic balance between speed of delivery and long-term maintainability of data assets. </p>

<br><p><strong>Role Purpose :</strong></p><br><p>The Data Engineer prepares the Group’s enterprise data and knowledge sources so that AI, Generative AI, and Agentic AI solutions operate on information that is accurate, current, governed, and fit for purpose. Spanning structured data in core business systems and unstructured content across documents, policies, and correspondence, the role builds and maintains the pipelines and knowledge repositories that underpin retrieval-augmented AI. It is the control point that ensures agents draw only on trusted, approved sources — making this role the single greatest determinant of whether the Group’s AI outputs can be relied upon in business decisions </p><p>▶ <strong>Data Preparation for AI Use Cases</strong></p><p> – Prepare enterprise data and knowledge sources for AI use cases, working from prioritised business requirements defined with the AI / Agentic AI Lead. – Support data extraction, cleansing, classification, tagging, and indexing across structured, semi-structured, and unstructured sources. – Build and maintain ingestion pipelines from ERP, CRM, HRMS, procurement systems, the data lake, and document repositories. – Design chunking, metadata, and enrichment strategies that materially improve retrieval relevance and answer quality. – Handle multi-format content — PDF, Office documents, scanned material, and email — including OCR and text extraction where required.</p><p> <strong>▶ Knowledge Repositories & RAG Enablement</strong></p><p> – Build and maintain knowledge repositories for RAG-based AI solutions, including embedding generation, vector store management, and index refresh cycles. – Implement versioning and change detection so that repositories remain synchronised with authoritative source systems. – Define and apply access controls at the data layer so that retrieval respects existing entitlement and confidentiality boundaries. – Measure and tune retrieval performance, working with AI engineers to diagnose grounding failures and improve recall and precision.</p><p> ▶ <strong>Data Quality & Master Data Readiness</strong></p><p> – Work with functional and technical teams to improve data quality and master data readiness across customer, vendor, product, employee, and asset domains. – Profile source data to quantify completeness, consistency, duplication, and timeliness, and report readiness objectively to initiative sponsors. – Implement automated data quality rules, validation checks, and exception reporting within pipelines. – Support remediation of root-cause data issues with business data owners rather than correcting symptoms downstream.</p><p> ▶<strong> Governance, Trust & Security</strong></p><p> – Ensure AI agents use trusted, approved, and governed data sources, and that unapproved or unclassified content is excluded from AI consumption. – Apply data classification, retention, and privacy requirements in line with Group policy and UAE data protection regulation. – Maintain lineage and cataloguing so that any AI output can be traced back to its underlying source with confidence. – Collaborate with Cybersecurity and Compliance on access reviews, data residency, encryption, and audit evidence.</p><p> ▶ <strong> Platform Operations & Collaboration</strong></p><br><p> – Operate and optimize cloud data platforms and pipelines for reliability, performance, and cost efficiency. – Monitor pipeline health, resolve failures, and maintain documentation, runbooks, and operational handover materials. – Partner with AI engineers, application teams, and business analysts throughout the delivery cycle, from discovery to production support. – Contribute to Group data standards, reusable pipeline patterns, and shared engineering practice. </p><p><strong>Desired Candidate Profile</strong></p><p>▶ <strong>Education</strong> – Bachelor’s degree in Computer Science, Information Systems, Data Engineering, Statistics, or a related discipline. – Postgraduate qualification in Data Science, Analytics, or Computer Science is an advantage. ▶ <strong>Professional Certifications</strong> – Cloud data certification such as AWS Certified Data Engineer or Data Analytics, Microsoft Azure Data Engineer Associate, Google Cloud Professional Data Engineer, Databricks Data Engineer, or SnowPro. – Certification or formal training in data governance, data management (for example DAMA CDMP), or data privacy is advantageous. – Training in AI/GenAI data preparation, vector databases, or RAG architecture is an asset. ▶ <strong>Experience</strong> – 5–8 years of experience in data engineering, data platforms, analytics, ETL/ELT, data warehousing, or cloud data solutions. – Hands-on experience in preparing structured and unstructured data for analytics, AI, GenAI, and Agentic AI use cases. – Experience with tools such as AWS S3, Glue, Redshift, Athena, Azure Data Factory, Synapse, Fabric, Databricks, Snowflake, BigQuery, or similar. – Demonstrated experience improving data quality and master data readiness in partnership with business functions. – Experience building and maintaining knowledge repositories or search/retrieval indexes is strongly preferred. – Exposure to multi-entity or group environments with heterogeneous source systems is an advantage. ▶ <strong>Key Skills & Attributes</strong> – Strong SQL and Python capability with a disciplined, production-grade engineering approach. – Rigorous attention to data accuracy, lineage, and reproducibility. – Ability to assess and communicate data readiness honestly, including when a use case should not yet proceed. – Effective collaboration with business data owners to resolve issues at source. – Sound understanding of data privacy, classification, and security obligations. – Pragmatic balance between speed of delivery and long-term maintainability of data assets. </p>

<p>The AI Engineer / Agent Developer is the hands-on builder of the Group’s Agentic AI capability, turning approved use cases into working, reliable agents that operate safely against real enterprise systems and data. The role spans rapid prototyping and production engineering — designing prompts and retrieval strategies, integrating agents with core platforms and tools, and instrumenting them so that accuracy, reliability, cost, and exception handling can be measured and improved. Success is judged not by demonstrations but by agents that hold up in daily business use under enterprise standards of security and control. </p><p><strong>▶ Agent Development & Engineering</strong> – Build, configure, and test AI agents against defined business use cases, translating solution blueprints into working implementations. – Work hands-on across prompt engineering, retrieval-augmented generation (RAG), workflow automation, API development, and tool integration. – Implement agent reasoning patterns, tool selection logic, memory and context management, and structured output handling. – Design and implement guardrails — input validation, output constraints, confidence thresholds, and safe failure behaviour. – Apply disciplined engineering practice: version control, code review, environment separation, automated testing, and CI/CD pipelines. ▶ <strong>Prototyping & Production Deployment</strong> – Develop rapid prototypes that prove or disprove feasibility quickly, with clear articulation of assumptions and limitations. – Support the transition of validated prototypes into production deployment, including hardening, performance tuning, and operational documentation. – Prepare release artefacts, runbooks, and support handover materials for infrastructure and application support teams. – Contribute to shared libraries, reusable components, prompt templates, and evaluation harnesses that accelerate future builds. ▶ <strong>Enterprise Systems Integration</strong> – Connect AI agents with enterprise systems, documents, databases, and workflow tools, including ERP, CRM, HRMS, procurement, and document repositories. – Build and consume secure APIs and integration services, managing authentication, rate limits, error handling, and retry logic. – Implement human-in-the-loop approval steps and escalation routes so that agent actions remain reviewable and reversible. – Coordinate with enterprise application owners on data contracts, sandbox access, regression testing, and release windows. ▶ <strong>Performance Monitoring & Quality Assurance</strong> – Monitor agent performance, accuracy, reliability, latency, and exception handling in both test and production environments. – Build evaluation datasets and automated test suites to detect regression when prompts, models, or upstream data change. – Investigate failures and unexpected behaviour to root cause, and implement corrective changes with documented evidence of improvement. – Track token consumption and inference cost, and optimise model selection, context size, and caching accordingly. ▶ <strong>Collaboration, Security & Documentation</strong> – Work closely with the AI / Agentic AI Lead, data engineers, application specialists, and business users throughout the delivery cycle. – Apply cybersecurity and data protection requirements in every build, including data classification, secrets management, and least-privilege access. – Maintain clear technical documentation covering architecture, prompts, integrations, known limitations, and support procedures. – Support user enablement by demonstrating capability, gathering structured feedback, and iterating on real-world usage. </p><p><strong>Desired Candidate Profile</strong></p><p>▶ Education – Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Technology, or a related discipline. – Postgraduate qualification in Artificial Intelligence, Machine Learning, or Data Science is an advantage. ▶ Professional Certifications – Certification in a major AI or cloud platform (Microsoft Azure AI Engineer, AWS Machine Learning, Google Cloud Professional ML Engineer, or equivalent). – Developer-level certifications in Python, cloud application development, or integration platforms are advantageous. – Recognised training in Agentic AI frameworks, RAG architecture, or LLM application security is an asset. ▶ Experience – 4–7 years of experience in software development, automation, data engineering, AI/ML, or enterprise application integration. – Hands-on experience in building, configuring, testing, and deploying AI agents or GenAI-based applications. – Experience with AI/GenAI platforms such as OpenAI API, Microsoft Copilot Studio, Amazon Bedrock, Google Vertex AI, or similar. – Familiarity with Agentic AI frameworks such as LangChain, LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar. – Demonstrated experience integrating applications with enterprise systems, databases, document repositories, and workflow tools. – Exposure to production support, monitoring, and incident resolution for deployed solutions. ▶ Key Skills & Attributes – Strong practical coding ability, with clean, testable, and well-documented implementation. – Structured debugging and root-cause analysis for probabilistic systems where failures are not always reproducible. – Clear judgement on when a prototype is genuinely production-ready and when it is not. – Ability to work directly with business users to refine requirements and validate outputs. – Disciplined approach to security, data protection, and access control in every build. – Curiosity and self-directed learning in a technology area that changes month to month </p>

<p>▶ Strategy, Roadmap & Portfolio Ownership – Own and continuously evolve the Group AI and Agentic AI roadmap, aligning it to the GCIO’s technology strategy and to the commercial priorities of each operating company. – Work with the GCIO, business leaders, and functional heads to identify, qualify, and document candidate business use cases across finance, procurement, supply chain, sales, service, and human capital. – Prioritise AI initiatives using a structured assessment of business value, technical feasibility, risk exposure, and data readiness, and maintain a transparent portfolio view for executive review. – Develop business cases, cost models, and benefit-tracking mechanisms so that AI investment decisions are evidence-based and outcomes are measurable post-deployment. – Maintain an informed position on the AI and Agentic AI market, advising leadership on emerging capabilities, obsolescence risk, and the Group’s competitive positioning.</p><br><p> ▶ Agentic AI Solution Design & Architecture – Design Agentic AI solutions and workflows, defining agent roles, task decomposition, orchestration patterns, memory and context strategies, and success criteria. – Define how agents interact with enterprise systems and knowledge sources — ERP, CRM, HRMS, procurement platforms, the data lake, document repositories, email, and internal and external APIs. – Build solution blueprints covering multi-agent workflows, human-in-the-loop approval points, escalation rules, fallback behaviour, and complete audit trails for every automated action. – Ensure solution architecture is scalable, secure, reusable, and fully aligned with enterprise IT standards, reference architectures, and integration patterns. – Establish reusable components, prompt libraries, evaluation harnesses, and design patterns that reduce the cost and lead time of each subsequent AI initiative.</p><br><p> ▶ Vendor Evaluation & Delivery Governance – Lead vendor evaluation and solution selection, defining requirements, running structured proofs of concept, and comparing platforms on capability, cost, security posture, and roadmap credibility. – Negotiate scope and deliverables with implementation partners in coordination with Procurement and Legal, and hold partners accountable to agreed quality and timeline commitments. – Provide implementation governance across the AI portfolio — stage gates, architecture review, testing standards, deployment readiness, and post-go-live benefit review. – Manage AI programme budgets, consumption costs, and licensing, ensuring predictable and optimised spend as workloads move from pilot to production.</p><br><p>▶ Governance, Risk & Responsible AI – Define and enforce the Group’s Responsible AI framework, covering permitted use cases, data classification, model selection, human oversight, and prohibited applications. – Work with Cybersecurity, Legal, Compliance, and Internal Audit to ensure AI solutions meet UAE data protection requirements and internal control expectations. – Establish monitoring for model drift, hallucination risk, bias, and unintended agent behaviour, with clear thresholds for intervention or rollback. – Maintain documentation and audit evidence sufficient to explain any automated decision to internal audit, external auditors, or a regulator. </p><br><p>▶ Team Leadership & Business Enablement – Lead and develop a multidisciplinary team of AI engineers, agent developers, and data specialists, setting technical direction and quality standards. – Work closely with enterprise application, emerging technology, infrastructure, and cybersecurity teams to ensure AI capability is embedded rather than isolated. – Build AI literacy across the Group through structured enablement, communities of practice, and clear guidance on safe and effective everyday use. – Act as the Group’s internal authority on AI, translating technical capability into plain commercial language for boards, executives, and operating company management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Computer Science, Software Engineering, Data Science, Information Technology, or a related discipline. – Master’s degree in Artificial Intelligence, Data Science, Computer Science, or an MBA with a technology focus is strongly preferred. </p><p>▶ Professional Certifications – Professional certification in a major AI or cloud platform (Microsoft Azure AI Engineer / Solutions Architect, AWS Machine Learning or Solutions Architect, Google Cloud Professional ML Engineer, or equivalent). – Enterprise or solution architecture certification such as TOGAF is advantageous. – Project or programme management certification (PMP, PRINCE2, or Agile/SAFe) is advantageous. – Credentials in AI governance, risk, or data privacy (for example ISO/IEC 42001 or CIPP) are an asset. </p><p>▶ Experience – 8–10 years of experience in data, automation, AI, Generative AI, analytics, or digital transformation initiatives. – Demonstrated ownership of an AI or automation roadmap at group, enterprise, or multi-entity level. – Proven experience designing and deploying Generative AI or Agentic AI solutions into production, not solely proofs of concept. – Track record of leading vendor evaluation, solution selection, and third-party implementation governance. – Experience working within or alongside enterprise application, infrastructure, and cybersecurity functions in a complex, multi-entity organisation. – Experience leading technical teams and influencing senior business stakeholders; regional or UAE experience is an advantage.</p><p> ▶ Key Skills & Attributes – Strong command of Agentic AI frameworks and enterprise GenAI platforms, with the depth to challenge vendor claims credibly. – Ability to translate ambiguous business problems into prioritised, technically feasible AI solutions. – Excellent written and verbal communication, including executive-level presentation and business case writing. – Sound commercial judgement on build-versus-buy, licensing, and consumption cost. – Rigorous approach to security, data governance, and auditability of automated decisions. – Collaborative leadership style with the resilience to drive change across independently managed operating companies.</p>

<p>Job Purpose To support the execution and monitoring of landscaping works under Annual Maintenance Contracts (AMC) within residential and commercial communities (EMAAR & similar developers), ensuring compliance with approved scope, community regulations, quality standards, and HSE requirements. Key Responsibilities Site & AMC Management • Assist in managing day-to-day landscaping maintenance activities across assigned AMC sites. • Ensure all works are executed as per approved AMC scope, schedules, Community & Facility Management Sites guidelines. • Conduct routine site inspections and ensure timely rectification of defects. Community & Regulatory Compliance • Ensure adherence to community rules including working hours, access permits, NOCs, and safety regulations. • Coordinate with community management and security for site access and approvals. • Ensure no unauthorized works are carried out within the community. Landscaping & Irrigation Works • Monitor softscape and hardscape maintenance activities (mowing, pruning, planting, fertilization, cleaning). • Assist in inspection and maintenance of irrigation systems (controllers, valves, sprinklers, drip lines). • Identify issues such as leaks, blockages, dry areas, and poor coverage and report corrective actions. Supervision & Coordination • Coordinate with supervisors, foremen, and technicians to ensure proper manpower deployment. • Support material planning and ensure tools and equipment are used effectively. • Liaise with suppliers and subcontractors when required. Quality, Health & Safety • Ensure compliance with HSE policies and Facility management/community safety standards at all sites. • Report unsafe practices and assist in implementation of corrective actions. • Support internal and client audits/inspections. Reporting & Documentation • Prepare daily, weekly, and monthly AMC site reports. • Maintain records for attendance, material usage, irrigation checks, and maintenance logs. • Assist in preparing client reports, snag lists, and closure confirmations. Client Support • Assist in attending client/site meetings and community inspections. • Address minor client observations and escalate major issues to the Senior Landscape Engineer. </p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor’s Degree in Landscape Engineering, Agriculture, Horticulture. • 3–5 years’ experience in landscaping maintenance or AMC projects (community experience preferred). Skills & Requirements • Knowledge of landscaping maintenance and irrigation systems. • Familiarity with Community & Facility Management companies regulations is an advantage. • Good communication and coordination skills. • Proficient in MS Office (Excel, Word). • UAE Driving License is must. </p>

<ul><li>Manage daily administrative operations including employee records, contract administration, financial documentation, and master data sheets for management reporting.</li><li>Ensure AMC contracts are renewed before expiry and prepare new contracts for expired ones.</li><li>Capture expenses and vendor invoices accurately.</li><li>Prepare and maintain employee leave planner, uniform and safety shoes issuance logs, overtime sheets, and employee data sheets for gate passes.</li><li>Maintain landscaping and swimming pool contract administration and commercial documentation.</li><li>Prepare petty cash vouchers and landscaping project expense sheets, and reconcile supporting documentation.</li><li>Update tax invoice details and maintain invoice trackers for landscaping and swimming pool vendor invoices.</li><li>Prepare timesheets for external labour deployed on landscaping sites.</li><li>Filter and convert AMC service reports to PDF format for client submission for both landscaping and swimming pool services.</li><li>Maintain and update master data sheets with accuracy, completeness, and version control.</li><li>Perform daily data entry across administrative, contract, expense and service records with no backlog.</li><li>Cross-check entries against source documents and resolve discrepancies.</li><li>Produce routine administrative and status reports for the Administration Manager and operations stakeholders.</li><li>Maintain organised digital filing for contracts, invoices, vouchers and reports for review and audit.</li><li>Handle employee, client, and financial information confidentially in a remote working environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced MS Excel certification is an advantage.</li><li>Training in office administration, records management or data analytics is desirable.</li><li>Exposure to contract administration, invoice tracking or expense documentation is preferred.</li><li>Experience working independently in a remote or distributed team environment is an advantage.</li><li>Proficiency in MS Excel and MS Word, with sound data analysis and reporting capability.</li><li>High level of accuracy and attention to detail in data entry and documentation.</li><li>Strong organisation and time management skills with the discipline to meet deadlines unsupervised.</li><li>Comfort working with business systems and converting, filtering and formatting reports.</li><li>Discretion and confidentiality in handling employee, client, and financial information.</li><li>English language proficiency mandatory; additional languages are advantageous.</li></ul>

<ol><li><p>Market Coverage & Sales Execution</p></li></ol><p>Conduct daily market visits as per the assigned route plan.</p><p>Identify new business opportunities such as new outlet openings and new category placements.</p><p>Achieve monthly sales and KPI targets.</p><ol start="2"><li><p>Customer Relationship Management</p></li></ol><p>Develop and maintain strong relationships with customers through regular visits and high service levels.</p><p>Leverage relationships to drive sales growth, improve share of shelf, negotiate promotional placements, and ensure fast rollout of new products.</p><p>Educate customers on new product launches, schemes, promotions, and trade deals.</p><ol start="3"><li><p>Product & Merchandising Management</p></li></ol><p>Ensure proper in-store merchandising following FIFO (First-In-First-Out) principles to maintain product freshness and minimize expiry, Good returns or damages.</p><p>Ensure planograms and category guidelines are properly implemented during each store visit.</p><p>Maintain optimal share of shelf and ensure promotions are placed in prime locations.</p><p>Utilize POSM materials effectively to strengthen brand visibility and competitive positioning.</p><ol start="4"><li><p>Cash & Collection Management</p></li></ol><p>Ensure timely cash collection from customers as per credit terms.</p><p>Submit collected cash and cheques to the Accounts Department on a daily basis.</p><p>Coordinate credit limit requests and ensure compliance with company policies.</p><ol start="5"><li><p>Stock & Inventory Control</p></li></ol><p>Ensure stocks received in the van are in good condition.</p><p>Match physical stock with system inventory before and after loading.</p><p>Safeguard van stock to prevent damage or loss.</p><p>Send load requests through the system and coordinate with the warehouse for timely stock replenishment.</p><ol start="6"><li><p>Other Responsibilities</p></li></ol><p>Coordinate with internal departments (warehouse, accounts etc.) to ensure seamless sales operations.</p><p>Support market coverage when colleagues are unavailable.</p><p>Adhere strictly to company sales processes and operational procedures.</p><p>Continuously improve market call effectiveness to enhance service levels, brand share, share of shelf, and collection efficiency.</p><p>Provide regular market intelligence and customer feedback to the Line Manager/ HOD</p><p>Share product performance feedback ,to HOD.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>High School or Diploma preferred</p></li><li><p>Excellent Communication, Negotiation , Planning & Execution Skills</p></li><li><p>Minimum of 3 - 5 years of HORECA experience required; Arabic language is an added advantage.</p></li><li><p>Good Interpersonal / Presentation & Analytical Skills</p></li><li><p>UAE Driving License is Mandatory</p></li><li><p>Good Geographical and outlet location knowledge of the market</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Log all service calls in the system and update progress as per the defined workflow.</li><li>Visit customers’ homes/sites with prior appointments to diagnose and resolve technical issues efficiently.</li><li>In cases where spare parts are required, advise the customer on the estimated cost and obtain prior approval or advance payment before placing the request.</li><li>Carry essential replacement components necessary for appliance repairs and record their usage .</li><li>Ensure timely job closure within the defined Turnaround Time (TAT).</li><li>Maintain the company vehicle in good condition and ensure it is service-ready at all times.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 years of local experience within the <strong>home appliances industry</strong>.</li><li>Strong communication skills in <strong>English</strong> (both verbal and written).</li><li>Proven ability to deliver <strong>excellent customer service</strong> and ensure customer satisfaction.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. 3PL Warehouse Management</strong></p><ul><li><p>Manage the relationship with the 3PL.</p></li><li><p>Ensure compliance with warehouse SLAs.</p></li><li><p>Monitor receiving, storage, picking, and dispatch.</p></li><li><p>Review warehouse capacity and productivity.</p></li><li><p>Conduct regular operational reviews with the 3PL.</p></li></ul><p><strong>2. Inventory Management</strong></p><ul><li><p>Maintain inventory accuracy.</p></li><li><p>Oversee cycle counts and stock reconciliations.</p></li><li><p>Investigate stock discrepancies.</p></li><li><p>Minimize damages and inventory loss.</p></li><li><p>Monitor inventory aging and space utilization.</p></li><li><p>Provide full details and data for suppliers and insurance claims</p></li></ul><p><strong>3. Store Replenishment</strong></p><ul><li><p>Ensure stores receive stock on time.</p></li><li><p>Prioritize replenishment based on business needs.</p></li><li><p>Monitor replenishment KPIs and cut-off times.</p></li></ul><p><strong>4. Customer Order Fulfillment</strong></p><ul><li><p>Ensure customer orders are picked accurately and on time.</p></li><li><p>Resolve fulfillment issues quickly.</p></li><li><p>Monitor order backlog and SLA compliance.</p></li></ul><p><strong>5. Quality Control</strong></p><ul><li><p>Manage the QC team.</p></li><li><p>Ensure orders are inspected before dispatch “where applicable”.</p></li><li><p>Monitor QC productivity and accuracy.</p></li><li><p>Reduce returns caused by quality issues.</p></li><li><p>Report product and handling defects to relevant teams.</p></li></ul><p><strong>6. Last Mile Delivery</strong></p><ul><li><p>Manage delivery planning and execution.</p></li><li><p>Ensure on-time deliveries.</p></li><li><p>Optimize delivery capacity and routes.</p></li><li><p>Monitor delivery partner performance (when applicable).</p></li><li><p>Improve customer delivery experience.</p></li><li><p>Reduce delivery failures and complaints.</p></li></ul><p><strong>7. Performance &amp; Continuous Improvement</strong></p><ul><li><p>Monitor operational KPIs.</p></li><li><p>Identify process improvements.</p></li><li><p>Lead cost-saving and productivity initiatives.</p></li><li><p>Ensure SOPs are followed across all functions.</p><br><p><strong>KPIs</strong></p><ul><li><p>Inventory Accuracy</p></li><li><p>Store Replenishment SLA</p></li><li><p>Customer Order Fulfillment SLA</p></li><li><p>On-Time Delivery</p></li><li><p>Customer Complaints</p></li><li><p>Damage Rate</p></li><li><p>Warehouse Productivity</p></li><li><p>Last Mile Productivity</p></li><li><p>3PL SLA Compliance</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.</li><li>Minimum of 5-7 years of progressive experience in warehouse and logistics operations management.</li><li>Proven track record of successfully managing large-scale warehouse operations and complex logistics networks.</li><li>Proficiency in Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Customer Contact and Follow-up</strong></p><ul><li><p>Contact customers regarding overdue balances through phone calls and field visits.</p></li><li><p>Collect cash and cheque payments from customers.</p></li><li><p>Follow up on payment commitments/schedule &nbsp;and outstanding balance.</p></li><li><p>Handle customer queries and resolve payment-related issues.</p></li></ul><p><strong>Payment Negotiation and Recovery</strong></p><ul><li><p>Negotiate payment plans and suitable settlement arrangements.</p></li><li><p>Encourage customers to clear overdue amounts within agreed timelines.</p></li><li><p>Escalate unresolved overdue accounts to the appropriate team when necessary.</p></li></ul><p><strong>Account Resolution</strong></p><ul><li><p>Maintain &nbsp;collection records in excel</p></li><li><p>Support the timely recovery of outstanding debts.</p></li><li><p>Coordinate with internal teams to resolve payment discrepancies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Basic to intermediate proficiency in Microsoft Excel.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to maintain accurate records and follow up on collections.</p></li><li><p>Valid UAE Manual driving license is Mandatory&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Market Coverage &amp; Sales Execution</p></li></ol><p>Conduct daily market visits as per the assigned route plan.</p><p>Identify new business opportunities such as new outlet openings and new category placements.</p><p>Achieve monthly sales and KPI targets.</p><ol start="2"><li><p>Customer Relationship Management</p></li></ol><p>Develop and maintain strong relationships with customers through regular visits and high service levels.</p><p>Leverage relationships to drive sales growth, improve share of shelf, negotiate promotional placements, and ensure fast rollout of new products.</p><p>Educate customers on new product launches, schemes, promotions, and trade deals.</p><ol start="3"><li><p>Product &amp; Merchandising Management</p></li></ol><p>Ensure proper in-store merchandising following FIFO (First-In-First-Out) principles to maintain product freshness and minimize expiry, Good returns or damages.</p><p>Ensure planograms and category guidelines are properly implemented during each store visit.</p><p>Maintain optimal share of shelf and ensure promotions are placed in prime locations.</p><p>Utilize POSM materials effectively to strengthen brand visibility and competitive positioning.</p><ol start="4"><li><p>Cash &amp; Collection Management</p></li></ol><p>Ensure timely cash collection from customers as per credit terms.</p><p>Submit collected cash and cheques to the Accounts Department on a daily basis.</p><p>Coordinate credit limit requests and ensure compliance with company policies.</p><ol start="5"><li><p>Stock &amp; Inventory Control</p></li></ol><p>Ensure stocks received in the van are in good condition.</p><p>Match physical stock with system inventory before and after loading.</p><p>Safeguard van stock to prevent damage or loss.</p><p>Send load requests through the system and coordinate with the warehouse for timely stock replenishment.</p><ol start="6"><li><p>Other Responsibilities</p></li></ol><p>Coordinate with internal departments (warehouse, accounts etc.) to ensure seamless sales operations.</p><p>Support market coverage when colleagues are unavailable.</p><p>Adhere strictly to company sales processes and operational procedures.</p><p>Continuously improve market call effectiveness to enhance service levels, brand share, share of shelf, and collection efficiency.</p><p>Provide regular market intelligence and customer feedback to the Line Manager/ HOD</p><p>Share product performance feedback ,to HOD.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>High School or Diploma preferred</p></li><li><p>Excellent Communication, Negotiation , Planning &amp; Execution Skills</p></li><li><p>Minimum of 3 - 5 years of HORECA experience required; Arabic language is an added advantage.</p></li><li><p>Good Interpersonal / Presentation &amp; Analytical Skills</p></li><li><p>UAE Driving License is Mandatory</p></li><li><p>Good Geographical and outlet location knowledge of the market</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Sales &amp; Order Management</p></li></ol><p>Conduct Daily market visits as per the assigned route plan.</p><p>Take accurate sales orders using handheld systems or approved sales tools.</p><p>Achieve monthly sales targets (volume, value, and product mix).</p><p>Promote new products, schemes, promotions, and trade deals to customers.</p><p>Ensure proper product assortment and coverage across all assigned outlets.</p><ol start="2"><li><p>Cash Collection &amp; Credit Control</p></li></ol><p>Collect outstanding payments from customers as per agreed credit terms.</p><p>Ensure timely submission of collected cash and cheques to the Accounts Department.</p><p>Monitor customer credit limits and coordinate approvals when required.</p><p>Maintain proper documentation and compliance with company financial policies.</p><ol start="3"><li><p>Customer Relationship Management</p></li></ol><p>Build and maintain strong, long-term relationships with customers.</p><p>Provide high service levels through regular follow-ups and proactive communication.</p><p>Utilize relationships to improve sales growth, product penetration, and promotional execution.</p><p>Address customer queries, concerns, and feedback promptly.</p><ol start="4"><li><p>Market Coverage &amp; Expansion</p></li></ol><p>Ensure full coverage of assigned outlets within the territory.</p><p>Identify new business opportunities such as new outlet openings and new category placements.</p><p>Expand distribution by onboarding new customers and increasing product range within existing accounts.</p><p>Maintain strong geographical knowledge of the assigned market.</p><ol start="5"><li><p>In-Store Inventory &amp; Stock Management</p></li></ol><p>Monitor stock levels at customer outlets and recommend replenishment to avoid stock-outs.</p><p>Ensure FIFO (First-In-First-Out) practices are followed to minimize expiry and damages.</p><p>Check product condition and report near-expiry or damaged goods.</p><p>Ensure planograms and brand guidelines are properly implemented during each visit.</p><p>Maintain appropriate share of shelf and ensure promotional materials are placed in approved locations.</p><ol start="6"><li><p>Coordination &amp; Reporting</p></li></ol><p>Coordinate with van sales, warehouse, merchandising, and accounts teams to ensure smooth order fulfillment and service delivery.</p><p>Provide market intelligence and competitor activity updates to the Line Manager.</p><p>Submit accurate and timely daily sales reports and system updates.</p><p>Share product performance feedback, especially on new launches.</p><ol start="7"><li><p>Process Compliance &amp; Continuous Improvement</p></li></ol><p>Adhere to company sales processes, route plans, and operational policies.</p><p>Maintain accurate customer records in the system.</p><p>Continuously improve call effectiveness to enhance service levels, market share, and collection efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>High School or Diploma preferred</p></li><li><p>Excellent Communication, Negotiation , Planning &amp; Execution Skills</p></li><li><p>Minimum of 3 - 6 years of Sales experience in UAE in FMCG Sector ( Food/Non Food product) specially in GT channel.</p></li><li><p>Good Interpersonal / Presentation &amp; Analytical Skills</p></li><li><p>UAE Driving License is Mandatory</p></li><li><p>Good Geographical and outlet location knowledge of the market</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Purpose</strong></p><p>Own end‑to‑end delivery of the O2C implementation program, acting as the single point of accountability between business, IT, vendors, and corporate functions to ensure disciplined, timely, and high‑quality execution of the approved to‑be processes and systems.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Own the overall implementation plan, milestones, risks, and dependencies</p></li><li><p>Drive day‑to‑day execution across business, IT, systems integrators, and vendors</p></li><li><p>Ensure adherence to approved process designs, BRDs, RACIs, and controls</p></li><li><p>Manage SIT/UAT, cutover planning, and go‑live readiness</p></li><li><p>Coordinate change management, training, and business adoption</p></li><li><p>Provide structured reporting to senior management (status, risks, decisions required)</p></li><li><p>Enforce governance, scope control, and issue escalation</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Experience &amp; Skills</strong></p><ul><li><p>8–12+ years of management experience, preferably in FMCG / distribution / supply chain environments</p></li><li><p>Proven delivery of <strong>Order‑to‑Cash implementations</strong> (SAP + front‑end / WMS exposure strongly preferred)</p></li><li><p>Strong business process understanding across Sales, Logistics, Finance, and Credit</p></li><li><p>Experience managing complex integrations and multiple stakeholders</p></li><li><p>Hands‑on, structured, execution‑focused mindset</p></li><li><p>Strong communication with senior stakeholders</p></li><li><p>PMP / PRINCE2 / similar certification preferred</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sales &amp; Revenue Generation</p><ul><li>Achieve and try to exceed monthly sales targets and defined KPIs.</li><li>Proactively engage customers and convert showroom inquiries into confirmed sales.</li><li>Increase conversion rates through consultative and solution-based selling.</li><li>Drive higher Net Invoice Value (NIV) and Average Transaction Value (ATV) through upselling, cross-selling, and full-solution selling.</li><li>Prepare and follow up on quotations to maximize closure rates.</li><li>Promote premium collections, add-ons, warranties, and accessories.</li><li>Responsible for collection of payments and regular follow-up on outstanding receivables.</li></ul><p><br></p><p>Customer Experience &amp; Service Excellence</p><ul><li>Deliver personalized, high-end customer service aligned with luxury retail standards.</li><li>Understand customer requirements and recommend suitable furniture solutions.</li><li>Coordinate with delivery and warehouse teams to ensure timely order fulfillment.</li></ul><p><br></p><p>Sales Administration &amp; SAP Management</p><ul><li>Regularly record and manage SAP transactions including quotations, sales orders, invoicing, and receipts.</li><li>Ensure accurate documentation and compliance with company sales procedures.</li><li>Create and submit Daily Sales Reports to management.</li><li>Reconcile full day transactions, including cash, card, and credit sales.</li><li>Maintain proper records of customer accounts and payment status.</li></ul><p><br></p><p>Cash &amp; Showroom Log Management</p><ul><li>Maintain showroom logbooks including:</li><li>Cashier Shift Change Register</li><li>Safe Content Register</li><li>Banking and Cash Deposit Records</li><li>Ensure accurate cash handling and banking procedures in line with company policy.</li></ul><p><br></p><p>Inventory &amp; Stock Management</p><ul><li>Perform physical and electronic inventory checks regularly as per company guidelines.</li><li>Ensure accurate stock keeping and report discrepancies immediately.</li></ul><p><br></p><p>Compliance &amp; Operational Excellence</p><ul><li>Adhere strictly to company HSE (Health, Safety &amp; Environment) and Quality standards.</li><li>Ensure showroom presentation meets premium brand standards at all times.</li><li>Support visual merchandising updates and maintain product display quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Min 3 years’ experience in retail sales, furniture and interior industry experience is preferred.. </li><li>Experience in handling POS system is an added advantage </li><li>Good Customer Service skills </li><li>Persuasive and interpersonal skills.&nbsp; </li><li>Presentable and good communication skills ; Arabic will be an advantage </li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The <b>Sales Executive</b> is responsible for driving sales growth and delivering an exceptional customer experience within the store. The role actively maximizes conversion, unit per transaction and average transaction value through expert product knowledge, consultative selling, and smart up-selling.&nbsp;<br>Acting as a brand ambassador, the role builds lasting customer relationships, contributes to store performance, and supports team collaboration to achieve collective business goals.</p> <p>Sales Generation:<br>Actively drive sales to achieve individual and store targets, including Store KPI's: Conversion, UPT and ATV.<br>Engage customers through solution-based selling, promoting up-selling, cross-selling, and value-added services.<br>Maintain a thorough understanding of all products, collections, and customizations.<br>Proactively identify opportunities for repeat business and customer referrals.<br>&nbsp;<br>Customer Experience &amp; Relationship Management:<br>Deliver an exceptional premium customer experience in line with brand standards.<br>Build and maintain strong, long-term relationships with clients.<br>Handle customer queries, feedback, and complaints promptly and professionally, escalating where required.<br>Ensure adherence to customer service protocols and SOPs, consistently exceeding expectations.<br>&nbsp;<br>Operational Excellence:<br>Accurately process sales transactions, returns, and related documentation.<br>Ensure proper execution of visual merchandising, store layout, and product presentation standards.<br>Maintain stock accuracy, product availability, and inventory integrity in collaboration with back of house team.<br>Support promotional and marketing initiatives, ensuring correct pricing, signage, and offer presintation.</p> <p>Team Collaboration:<br>Work collaboratively with peers, senior sales, and store management to achieve team goals.<br>Share knowledge, mentor junior staff, and contribute to a high-performance, customer focused team culture.<br>Provide regular feedback to management on customer insights, market trends, and sales opportunities.<br>Support omni-channel initiatives, ensuring seamless integration of online and physical store experiences.<br>&nbsp;<br>Compliance &amp; Brand Integrity:<br>Follow company policies, operational procedures, and health &amp; safety standards.<br>Maintain integrity and accuracy in all sales, reporting, and customer interactions.<br>Act as a brand ambassador, consistently upholding the reputation and image of the store, brand and the company.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>3 - 5 years of retail sales experience, ideally within home interiors, or premium lifestyle sectors.<br>Demonstrated excellence in customer service, creating memorable, high-value client experiences.<br>Professional, presentable, and articulate, with strong verbal and interpersonal skills.<br>Proficiency with point of sales systems and retail technology is advantage.<br>Persuasive, confident, and relationship-driven, have the ability to influence buying decisions and build lasting client relationships.<br>Results oriented and proactive, with an eye for detail and the ability to work in a fast-paced, dynamic retail environment.</p></div>