Aramex jobs

<p> </p><p><strong>Job Description:</strong></p><ul><li>The Vertical Marketing Analyst will be a key member of the Business mapping team that are responsible for supporting strategic and tactical sales initiatives across various regional business segments and markets. </li><li>The Analyst will assist business leaders with data-driven strategic direction as it relates to their business issues and opportunities. </li></ul><p><br></p><p><strong> Qualifications, Skills and Prior Work Experience:</strong></p><ul><li> Advanced MS Excel skills is a must</li><li> Passionate about research and industries</li><li> Bachelor's in marketing (Research), Market research, consulting, revenue growth, business development, product development.</li><li> (Fresh Graduates Only - UAE Nationals)</li></ul>

<p><strong>Job Description:</strong></p><p><br></p><p>Focal point for customer's express and ecommerce shipping requests</p><p>Assist customers on status of their shipment, outstanding shipments or tracking.</p><p>Manage end to end shipment life cycle liaising with all internal and external stakeholders</p><p>Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution</p><p>Takes and handles customer inquiries, e.g. Track and Trace</p><p>Responsible for all KPIs and SLAs agreed with allocated customers</p><p>Takes and registers all customer complaints</p><p>Drives solution of customer complaints by solving it directly or assigning tasks to other function</p><p>Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete</p><p>Ensure seamless transaction liaising with Pricing and Billing teams</p><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><p><br></p><p>3-5 years' experience in the Express or Ecommerce industry</p><p>2-5 years' experience of Customer Service preferably handling key business clients</p><p>Good Express product knowledge</p><p>Working knowledge of transportation management systems (TMS)</p><p>Ability to handle challenging situation in a composed manner</p><p>Excellent English Verbal &amp; Written skills</p>

<p><strong>Job Description:</strong> </p><ul><li> Develop business through new and existing customers and ensure proper customer relationship management</li><li> Manage through dotted lines the GCC Supply Chain Teams</li><li> Respond to RFQs and prepare customer costing and rates</li><li> Develop supply chain solutions for customers within GCC</li><li> Build and maintain customer relationship by regular customer visits/meets </li></ul><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><ul><li> Excellent English skills</li><li> Strong interpersonal skills</li><li> Motivated and focused</li><li> Engineering Degree</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>To accelerate profitable growth by converting revenue strategy into actionable market execution - clear value propositions, product positioning, sales tools, pricing communication, training, launch readiness, and market insight - so commercial teams can sell the right products to the right customers with greater consistency, speed, and conversion.</p><br><br>Job Description <br><ul> <li>Rationalize the full product portfolio to eliminate overlapping, improve clarity, and strengthen commercial focus.</li> <li>Develop product value propositions, GTM messaging, and commercial standards for key offerings.</li> <li>Build product tools, sales enablement frameworks, and structured playbooks for country teams.</li> <li>Build structured market analysis, customer behavior insights, and strategic recommendations for commercial teams.</li> <li>Translate product and pricing strategy into market-facing value propositions, sales narratives, customer segment plays, and proposition sheets for express, e-commerce, cross-border, returns, and value-added offerings.</li> <li>Build and maintain commercial playbooks that define target segments, use cases, qualification criteria, offer positioning, objection handling, and escalation paths.</li> <li>Convert market and customer insight into commercial actions, such as vertical campaigns, cross-sell motions, retention programs, and market-specific GTM adjustments.</li> <li>Create dashboards and reporting packs that help country and regional commercial teams understand funnel quality, performance by segment, performance by lanes, campaign effectiveness, and execution gaps.</li> <li>Drive sales capability building through onboarding modules, refresher training, talk tracks, certification paths, and structured feedback loops from the field.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in business, Marketing, Economics, Statistics, Supply Chain, or a related field.</li> <li>+7 Years of experience in commercial excellence, sales enablement, product marketing, GTM, business development, commercial strategy, or market intelligence, preferably in express, parcel, logistics, cross-border e-commerce, or B2B services.</li> <li>Preferably 2 - 4 years leading cross-functional commercial projects such as product launches, segment campaigns, sales-tool deployment, or process standardization.</li> <li>Familiarity with CRM and commercial systems, ideally including pipeline reporting, content management, pricing communication, and sales performance tracking.</li> <li>Deep understanding of express and forwarding solutions, trade lanes, and logistics market dynamics.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Resilience<br>Commercial Acumen<br>Coaching<br>Communication Skills<br>Decision Making<br>Influencing Skills<br>Leadership Skills<br>Change Management<br>Negotiation Skills<br>Problem Solving<br>Analytical Thinking<br>Market Analysis<br>Results Driven <br>Product Design<br> </div>