Hyatt Centric Jumeirah Dubai jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>At Hyatt Centric Jumeirah Dubai, we are seeking a passionate and experienced Sous Chef - Mediterranean Cuisine to support the culinary leadership team in delivering exceptional dining experiences. The ideal candidate will possess strong expertise in Mediterranean cuisine, demonstrate excellent leadership skills, and ensure the highest standards of food quality, hygiene, and guest satisfaction.</span></span></p><br><span>Key Responsibilities</span><p><span><span>·</span><span>Assist the Executive Chef and Chef de Cuisine in the daily operation of the kitchen.</span></span></p><br><p><span><span>·</span><span>Prepare and oversee the production of authentic Mediterranean dishes while maintaining consistency and quality standards.</span></span></p><br><p><span><span>·</span><span>Supervise, train, and motivate kitchen colleagues to ensure efficient and professional operations.</span></span></p><br><p><span><span>·</span><span>Monitor food preparation, presentation, and portion control to meet established standards.</span></span></p><br><p><span><span>·</span><span>Support menu planning, recipe development, and seasonal promotions.</span></span></p><br><p><span><span>·</span><span>Ensure compliance with food safety, hygiene, sanitation, and HACCP standards.</span></span></p><br><p><span><span>·</span><span>Manage inventory, food ordering, and stock control to minimize waste and maximize profitability.</span></span></p><br><p><span><span>·</span><span>Monitor kitchen costs, food costs, and labor productivity in line with business objectives.</span></span></p><br><p><span><span>·</span><span>Maintain a clean, organized, and safe kitchen environment.</span></span></p><br><p><span><span>·</span><span>Ensure all equipment is properly maintained and reported for repairs when necessary.</span></span></p><br><p><span><span>·</span><span>Coordinate with other departments to ensure seamless service delivery and guest satisfaction.</span></span></p><br><p><span><span>·</span><span>Actively participate in colleague development, performance management, and succession planning.</span></span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span><span>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field.</span></span></p><br><p><span><span>·</span><span>Minimum 3-5 years of culinary experience in a luxury hotel or high-quality standalone restaurant, with at least 1-2 years in a supervisory or Sous Chef role.</span></span></p><br><p><span><span>·</span><span>Strong knowledge and practical experience in Mediterranean cuisine.</span></span></p><br><p><span><span>·</span><span>Excellent leadership, coaching, and team management skills.</span></span></p><br><p><span><span>·</span><span>Sound understanding of food safety regulations, HACCP, and hygiene standards.</span></span></p><br><p><span><span>·</span><span>Strong organizational and time-management abilities.</span></span></p><br><p><span><span>·</span><span>Ability to work effectively in a fast-paced, multicultural environment.</span></span></p><br><p><span><span>·</span><span>Good communication and interpersonal skills.</span></span></p><br><p><span><span>·</span><span>Flexibility to work various shifts, including weekends and public holidays.</span></span></p><br><p><span><span>·</span><span>Previous experience within an international hotel brand is an advantage.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is seeking a creative and passionate Content Creator to develop engaging digital content that showcases our hotel, dining experiences, guest stories, and lifestyle offerings. The ideal candidate will be responsible for creating high-quality content across social media, photography, videography, and digital marketing platforms to enhance brand awareness and drive audience engagement.</span></span></p><br><span>Key Responsibilities</span><p><span><span>·</span><span>Create, develop, and produce engaging digital content, including photography, videography, reels, short-form videos, graphic designs, and written content for the hotel's social media channels, website, and marketing campaigns.</span></span></p><br><p><span><span>·</span><span>Plan and execute content strategies that promote hotel rooms, restaurants, events, promotions, and guest experiences.</span></span></p><br><p><span><span>·</span><span>Attend and cover hotel events, activations, and special occasions to capture high-quality content for real-time and future marketing use.</span></span></p><br><p><span><span>·</span><span>Collaborate closely with operational departments, including Rooms, Food &amp; Beverage, Recreation, and Sales &amp; Marketing, to identify content opportunities and ensure accurate representation of hotel services.</span></span></p><br><p><span><span>·</span><span>Monitor social media trends, competitor activities, and industry developments to create innovative and relevant content that enhances audience engagement and brand awareness.</span></span></p><br><p><span><span>·</span><span>Ensure all content aligns with Hyatt brand standards, marketing objectives, and company guidelines.</span></span></p><br><p><span><span>·</span><span>Maintain and manage a structured digital asset library of photographs, videos, graphics, and marketing materials for future use.</span></span></p><br><p><span><span>·</span><span>Prepare and maintain content calendars to support the planning, scheduling, and publication of content across digital platforms.</span></span></p><br><p><span><span>·</span><span>Maintain records of content projects, collaborations, approvals, and marketing activities while ensuring adherence to established processes and deadlines.</span></span></p><br><p><span><span>·</span><span>Support the Marketing &amp; Communications team in the execution of promotional campaigns, brand initiatives, partnerships, and public relations activities.</span></span></p><br><p><span><span>·</span><span>Uphold professionalism, creativity, and confidentiality when handling company information, business strategies, and guest-related content.</span></span></p><br><p><span><span>·</span><span>Ensure compliance with Hyatt policies, procedures, brand standards, health and safety requirements, and local regulations.</span></span></p><br><p><span><span>·</span><span>Build and maintain positive working relationships across all hotel departments to facilitate effective communication and collaboration.</span></span></p><br><p><span><span>·</span><span>Represent Hyatt Centric Jumeirah Dubai professionally at all times and contribute to enhancing the hotel's reputation and market presence.</span></span></p><br><p><span><span>·</span><span>Perform other duties and responsibilities assigned by management in support of the hotel's business objectives.</span></span></p><br><br><b>Qualifications:</b><br><p><span><span>· </span><span>Bachelor's degree in Marketing, Communications, Digital Media, Journalism, Hospitality Management, or a related field.</span></span></p><br><p><span><span>·</span><span>Minimum 2 years of experience in content creation, social media management, digital marketing, or a similar role, preferably within the hospitality, lifestyle, or luxury sectors.</span></span></p><br><p><span><span>·</span><span>Proficiency in photography, videography, content editing, and design tools such as Adobe Creative Suite, Canva, CapCut, or similar platforms.</span></span></p><br><p><span><span>·</span><span>Strong creative storytelling, copywriting, and visual content development skills.</span></span></p><br><p><span><span>·</span><span>Good understanding of social media platforms, content trends, audience engagement strategies, and digital marketing best practices.</span></span></p><br><p><span><span>·</span><span>Excellent organizational and project management skills with the ability to manage multiple projects and deadlines.</span></span></p><br><p><span><span>·</span><span>Strong interpersonal and communication skills, with the ability to collaborate effectively across departments.</span></span></p><br><p><span><span>·</span><span>Ability to work independently, demonstrate initiative, and thrive in a fast-paced environment.</span></span></p><br><p><span><span>·</span><span>Fluency in English is required; additional language skills are an advantage.</span></span></p><br><p><span><span>·</span><span>Hospitality industry experience is preferred.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Hyatt Centric Jumeirah Dubai is a contemporary lifestyle hotel located in the heart of Jumeirah, one of Dubai's most sought-after beachfront neighborhoods. Designed for modern travelers who want to discover the local culture, the hotel offers stylish accommodations, exceptional dining experiences, and easy access to the city's vibrant attractions. At Hyatt, we are committed to creating a culture of care where colleagues are empowered to grow, develop, and thrive.</p><br><p>We are looking for a passionate and skilled <strong>Demi Chef de Partie - Asian Cuisine</strong> to join our Culinary team at Hyatt Centric Jumeirah Dubai. In this role, you will assist in the preparation and presentation of authentic and contemporary Asian dishes, ensuring exceptional quality, consistency, and guest satisfaction.</p><br>Key Responsibilities<ul><li>Prepare and present high-quality Asian cuisine in accordance with established recipes and Hyatt standards.</li><li>Assist in the day-to-day operation of the assigned kitchen section.</li><li>Ensure consistency in taste, quality, portion control, and presentation of all dishes.</li><li>Maintain proper mise en place and ensure smooth kitchen operations during service periods.</li><li>Follow all food safety, HACCP, hygiene, and sanitation procedures.</li><li>Monitor stock levels and assist with inventory management and requisitions.</li><li>Ensure proper storage, handling, and rotation of food products.</li><li>Support the training and development of Commis Chefs and junior colleagues.</li><li>Work closely with the culinary team to deliver memorable dining experiences.</li><li>Contribute ideas for menu enhancements and seasonal offerings.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or certification in Culinary Arts or a related field preferred.</li><li>Minimum 2 years of experience as a Commis Chef or Demi Chef de Partie specializing in Asian cuisine within a luxury hotel or high-quality restaurant.</li><li>Strong knowledge of Asian culinary techniques, ingredients, and preparation methods.</li><li>Experience in one or more Asian cuisines such as Southeast Asian, Japanese, Thai, Chinese, Korean, or Pan-Asian concepts.</li><li>Understanding of food safety regulations and HACCP standards.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Strong teamwork, communication, and organizational skills.</li><li>Flexibility to work shifts, weekends, and public holidays as required.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Hyatt Centric Jumeirah Dubai is a contemporary lifestyle hotel located along the vibrant Jumeirah, offering guests an authentic gateway to discover the heart of Dubai. Designed for modern explorers, our hotel combines stylish accommodations, dynamic dining experiences, and personalized service in one of the city's most exciting destinations.</p><br><p>At Hyatt, we believe in caring for people so they can be their best. We are committed to creating an inclusive and empowering workplace where colleagues are encouraged to grow, develop their careers, and make a meaningful impact every day.</p><br><p>We are seeking a passionate and talented <strong>Demi Chef de Partie - Arabic Cuisine</strong> to join our Culinary team at Hyatt Centric Jumeirah Dubai. This role is ideal for a dedicated culinary professional who takes pride in preparing authentic Arabic dishes while maintaining the highest standards of quality, hygiene, and presentation.</p><br><p>You will play a key role in delivering exceptional dining experiences that reflect the rich flavors and traditions of Arabic cuisine while ensuring operational excellence in the kitchen.</p><br>Key Responsibilities<ul><li>Prepare and present high-quality Arabic dishes in accordance with Hyatt standards and recipes.</li><li>Support the Chef de Partie in the day-to-day operation of the assigned kitchen section.</li><li>Ensure consistency in food quality, taste, portioning, and presentation.</li><li>Maintain proper mise en place and ensure all food preparation is completed efficiently.</li><li>Monitor food stock levels and assist with requisitions and inventory management.</li><li>Follow HACCP, food safety, sanitation, and hygiene standards at all times.</li><li>Ensure the proper handling, storage, and rotation of food products.</li><li>Support training and development of junior kitchen colleagues and commis chefs.</li><li>Work collaboratively with team members to achieve operational goals and guest satisfaction.</li><li>Participate in menu development and contribute creative ideas for Arabic cuisine offerings.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or certification in Culinary Arts or a related field preferred.</li><li>Minimum 2 years of experience as a Commis Chef or Demi Chef de Partie within Arabic cuisine in a hotel or reputable restaurant environment.</li><li>Strong knowledge of traditional and contemporary Arabic cooking techniques and ingredients.</li><li>Experience in preparing Arabic hot and cold mezze, grills, regional specialties, breads, and desserts.</li><li>Understanding of food safety, HACCP, and kitchen hygiene standards.</li><li>Ability to perform effectively in a fast-paced environment.</li><li>Strong teamwork and communication skills.</li><li>Flexibility to work shifts, weekends, and public holidays as required.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>The Revenue Coordinator plays a key role in supporting the Revenue Management and Reservations functions of the hotel. This position is responsible for assisting with revenue optimization activities, managing reservation processes, maintaining data accuracy across distribution channels, and ensuring effective communication between commercial departments to drive business results.</span></span></p><br><span>Key Responsibilities</span><ul><li><p><span>Support the Revenue Manager in implementing revenue optimization strategies to maximize occupancy, ADR, RevPAR, and overall hotel profitability.</span></p><br></li><li><p><span>Monitor daily pick-up, booking pace, occupancy trends, competitor pricing, and market demand to identify revenue opportunities.</span></p><br></li><li><p><span>Assist with rate loading, inventory management, restriction updates, and distribution channel maintenance across all systems.</span></p><br></li><li><p><span>Maintain rate parity and ensure accurate room inventory and pricing across OTA, GDS, brand website, and other distribution channels.</span></p><br></li><li><p><span>Generate, analyze, and distribute daily, weekly, and monthly revenue and reservations reports.</span></p><br></li><li><p><span>Assist in preparing forecasts, budgets, business reviews, and performance analysis reports.</span></p><br></li><li><p><span>Monitor reservation trends and booking patterns, providing insights and recommendations to support commercial decision-making.</span></p><br></li><li><p><span>Process, modify, and manage individual, corporate, wholesale, and group reservations accurately and efficiently.</span></p><br></li><li><p><span>Respond to reservation inquiries via phone, email, and online channels in a timely and professional manner.</span></p><br></li><li><p><span>Ensure all reservations, guest profiles, market segments, and rate codes are maintained accurately within the Property Management System (PMS).</span></p><br></li><li><p><span>Handle reservation changes, cancellations, special requests, and room allocation requirements while maintaining Hyatt service standards.</span></p><br></li><li><p><span>Work closely with Revenue, Sales, Front Office, and Reservations teams to optimize inventory and maximize revenue opportunities.</span></p><br></li><li><p><span>Support rooming list management, group block maintenance, and coordination of group reservations with Sales and Events teams.</span></p><br></li><li><p><span>Conduct regular audits of reservation and revenue systems to ensure data accuracy and compliance.</span></p><br></li><li><p><span>Assist in managing overbooking situations, inventory controls, and room availability strategies.</span></p><br></li><li><p><span>Maintain strong knowledge of PMS, CRS, RMS, and channel management systems.</span></p><br></li><li><p><span>Provide administrative support to the Revenue and Reservations Department, including filing, documentation, meeting preparation, and system updates.</span></p><br></li><li><p><span>Stay informed of market trends, competitor activities, and industry best practices to support revenue growth initiatives.</span></p><br></li><li><p><span>Ensure all activities are conducted in accordance with Hyatt policies, procedures, and brand standards.</span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><p><span>Diploma or Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.</span></p><br></li><li><p><span>Previous experience in Revenue Management, Reservations, Front Office, or Hotel Operations preferred.</span></p><br></li><li><p><span>Strong analytical, numerical, and problem-solving skills.</span></p><br></li><li><p><span>Proficiency in Microsoft Excel and other Microsoft Office applications.</span></p><br></li><li><p><span>Experience with hotel PMS, CRS, RMS, and channel management systems is an advantage.</span></p><br></li><li><p><span>Excellent communication, organizational, and interpersonal skills.</span></p><br></li><li><p><span>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</span></p><br></li><li><p><span>Commercially minded with a proactive and guest-focused approach.</span></p><br></li><li><p><span>Fluency in English; additional language skills are an advantage.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span>As&nbsp;Team Leader - Front Office, you will support the successful operation of the Front Office by leading daily shift activities, ensuring exceptional guest service, and maintaining Hyatt brand standards. You will act as a role model for the team, fostering a positive work environment while ensuring smooth and efficient front office operations.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Deliver the Hyatt brand promise and provide exceptional guest service at all times.</span></p><br></li><li><p><span>Lead and supervise Front Office operations during assigned shifts, ensuring seamless guest experiences from arrival to departure.</span></p><br></li><li><p><span>Welcome guests, anticipate their needs, and resolve guest concerns promptly and professionally.</span></p><br></li><li><p><span>Handle guest and internal customer inquiries, requests, and complaints, ensuring satisfactory resolution and follow-up.</span></p><br></li><li><p><span>Ensure efficient check-in, check-out, room allocation, cashiering, and guest service procedures are carried out according to Hyatt standards.</span></p><br></li><li><p><span>Support the management of VIP arrivals, special requests, group bookings, and guest recognition programs.</span></p><br></li><li><p><span>Maintain accurate guest profiles, reservation details, and guest history records within hotel systems.</span></p><br></li><li><p><span>Monitor room inventory, room status, and operational requirements in coordination with Housekeeping and other departments.</span></p><br></li><li><p><span>Ensure Hyatt brand standards, departmental procedures, and guest experience initiatives are consistently implemented.</span></p><br></li><li><p><span>Assist in training, coaching, and motivating Front Office colleagues to continuously improve performance and service delivery.</span></p><br></li><li><p><span>Ensure colleagues maintain professional grooming standards, punctuality, and adherence to hotel policies and procedures.</span></p><br></li><li><p><span>Support revenue generation through effective upselling and promotion of hotel services and facilities.</span></p><br></li><li><p><span>Prepare and balance cashier transactions, ensuring compliance with financial procedures and cash-handling policies.</span></p><br></li><li><p><span>Maintain strong working relationships with all hotel departments to ensure effective communication and teamwork.</span></p><br></li><li><p><span>Support the achievement of guest satisfaction targets, departmental objectives, and operational excellence.</span></p><br></li><li><p><span>Ensure compliance with health, safety, security, and emergency procedures.</span></p><br></li><li><p><span>Attend training sessions, departmental meetings, and briefings as required.</span></p><br></li><li><p><span>Demonstrate flexibility and perform other reasonable duties as assigned to meet operational and guest service needs.</span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><p><span>Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</span></p><br></li><li><p><span>Minimum 2 years of Front Office experience within a hotel environment, including supervisory responsibilities.</span></p><br></li><li><p><span>Previous experience with an international hotel brand is an advantage.</span></p><br></li><li><p><span>Knowledge of Opera PMS or similar property management systems.</span></p><br></li><li><p><span>Strong understanding of Front Office operations, guest service standards, and cashiering procedures.</span></p><br></li><li><p><span>Excellent communication, interpersonal, and problem-solving skills.</span></p><br></li><li><p><span>Ability to lead and motivate a diverse team in a fast-paced environment.</span></p><br></li><li><p><span>Good working knowledge of Microsoft Office applications.</span></p><br></li><li><p><span>Fluency in English is required; additional languages are an advantage.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span><span><strong>Summary</strong></span></span><p><span>As a Guest Relations Executive, you will be responsible for creating memorable guest experiences by delivering personalized service throughout the guest journey. You will act as a key contact for guests, ensuring their needs are anticipated and exceeded while maintaining Hyatt's standards of service excellence. This role requires strong communication skills, attention to detail, and a genuine passion for hospitality.</span></p><br><span>Key Responsibilities</span><ul><li><span>Deliver the Hyatt brand promise and provide exceptional guest service at all times, ensuring memorable and personalized experiences for all guests.</span></li><li><span>Build strong relationships with guests, anticipate their needs, and handle inquiries, requests, feedback, and complaints in a courteous, professional, and efficient manner.</span></li><li><span>Serve as a key point of contact for VIP guests, special occasions, and guest recognition initiatives to enhance overall guest satisfaction.</span></li><li><span>Monitor guest feedback across online review platforms, OTAs, Medallia, and other reputation channels, ensuring timely, personalized, and brand-aligned responses.</span></li><li><span>Escalate urgent or high-impact guest concerns to management and follow through to ensure satisfactory resolution.</span></li><li><span>Encourage guest feedback and identify opportunities to increase positive online reviews while adhering to platform guidelines and company standards.</span></li><li><span>Analyze guest feedback trends and share insights with relevant departments to support continuous improvement in service delivery and guest satisfaction.</span></li><li><span>Collaborate closely with Front Office, Housekeeping, Food &amp; Beverage, Engineering, and other departments to ensure seamless service and effective guest issue resolution.</span></li><li><span>Ensure Hyatt brand standards, guest experience initiatives, and operational procedures are consistently implemented.</span></li><li><span>Support daily Front Office operations, including cashiering responsibilities, cash handling procedures, and maintaining accurate records where required.</span></li><li><span>Assist in inventory control and the maintenance of operating equipment and hotel assets.</span></li><li><span>Maintain a visible presence in the lobby during peak periods to engage with guests and provide immediate assistance when needed.</span></li><li><span>Support team development through coaching, training, and sharing guest feedback to enhance service standards across departments.</span></li><li><span>Maintain accurate guest profiles, preferences, and service recovery records within hotel systems.</span></li><li><span>Ensure compliance with all hotel policies, financial procedures, health and safety regulations, and local legislative requirements.</span></li><li><span>Maintain a professional appearance, uphold Hyatt's Values and Culture Characteristics, and demonstrate flexibility in supporting operational and guest service needs across the hotel.</span></li></ul><br><b>Qualifications:</b><br><ul><li><span>Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</span></li><li><span>Previous experience in Guest Relations, Front Office, or a similar guest-facing role within a luxury hotel environment.</span></li><li><span>Strong understanding of online reputation management platforms, guest feedback systems, and service recovery practices is an advantage.</span></li><li><span>Excellent communication, interpersonal, and problem-solving skills.</span></li><li><span>luency in English is required; additional languages are an advantage.</span></li><li><span>Proficiency in Microsoft Office applications and hotel property management systems.</span></li><li><span>Strong organizational skills with the ability to multitask in a fast-paced environment.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span><span><strong>Summary</strong></span></span><p><span>At Hyatt Centric Jumeirah Dubai, we believe in creating memorable experiences that connect our guests to the heart of the destination. We are looking for a passionate, energetic, and service-oriented <strong>Guest Service Officer</strong> to join our Front Office team.</span></p><br><p><span>As a Guest Service Officer, you will be the first point of contact for our guests and play a key role in delivering exceptional hospitality. You will ensure seamless check-in and check-out experiences while creating welcoming and personalized interactions that reflect Hyatt's purpose of caring for people so they can be their best.</span></p><br><p><span><span>·</span></span><span>Deliver exceptional guest service by welcoming guests warmly, handling all interactions professionally, and creating memorable experiences throughout their stay.</span></p><br><p><span><span>·</span></span><span>Manage guest check-in and check-out procedures efficiently, ensuring accuracy in room assignments, registration, billing, and payment processes.</span></p><br><p><span><span>·</span></span><span>Respond promptly and effectively to guest inquiries, requests, and concerns, ensuring timely resolution and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Handle guest complaints and service recovery situations with professionalism, empathy, and a proactive approach.</span></p><br><p><span><span>·</span></span><span>Maintain comprehensive knowledge of hotel facilities, services, promotions, loyalty programs, and local attractions to provide accurate information and recommendations.</span></p><br><p><span><span>·</span></span><span>Process reservations, room changes, special requests, and guest profiles in accordance with Hyatt standards and procedures.</span></p><br><p><span><span>·</span></span><span>Coordinate closely with Housekeeping, Engineering, Food &amp; Beverage, and other hotel departments to ensure seamless service delivery and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Operate Front Office systems accurately while maintaining guest records, registration details, and other administrative documentation.</span></p><br><p><span><span>·</span></span><span>Perform cashiering duties, including cash handling, foreign currency exchange, room charges, billing reconciliation, and other financial transactions in accordance with hotel policies.</span></p><br><p><span><span>·</span></span><span>Ensure compliance with Hyatt brand standards, operational procedures, and all relevant health, safety, security, and confidentiality requirements.</span></p><br><p><span><span>·</span></span><span>Support departmental objectives by contributing to service excellence, guest satisfaction scores, and overall hotel performance targets.</span></p><br><p><span><span>·</span></span><span>Participate actively in training sessions, briefings, and continuous learning initiatives to enhance professional knowledge and service skills.</span></p><br><p><span><span>·</span></span><span>Maintain high standards of personal grooming, appearance, and conduct while representing Hyatt positively at all times.</span></p><br><p><span><span>·</span></span><span>Foster teamwork and collaborative working relationships in line with Hyatt's "We work through Teams" philosophy.</span></p><br><p><span><span>·</span></span><span>Demonstrate flexibility by performing additional duties and supporting other departments or operational areas when required to meet business demands and guest service needs.</span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span></span><span>Diploma or Degree in Hospitality Management, Tourism, or a related field preferred.</span></p><br><p><span><span>·</span></span><span>Fluency in English and Russian is required; additional languages will be an advantage.</span></p><br><p><span><span>·</span></span><span>Previous experience in Front Office, Guest Services, or a customer-facing role within the hospitality industry is preferred.</span></p><br><p><span><span>·</span></span><span>Excellent communication and interpersonal skills.</span></p><br><p><span><span>·</span></span><span>Strong customer service orientation and problem-solving abilities.</span></p><br><p><span><span>·</span></span><span>Proficiency in Microsoft Office applications; experience with Opera PMS is advantageous.</span></p><br><p><span><span>·</span></span><span>Ability to work flexible shifts, including evenings, weekends, and public holidays.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span>Summary</span><span><span>As a Reservations Agent, you will be responsible for handling room reservations, maximizing room revenue, and ensuring a seamless booking experience for guests. You will serve as an important point of contact for guests, travel partners, and internal departments while maintaining Hyatt's service standards and revenue objectives.</span></span><span>Key Responsibilities</span><ul><li><span>Deliver the Hyatt brand promise and provide exceptional guest service at all times, ensuring a seamless and personalized reservation experience.</span></li><li><span>Handle reservation inquiries, bookings, amendments, and cancellations through phone, email, and online channels in a professional and efficient manner.</span></li><li><span>Maintain comprehensive knowledge of hotel facilities, room categories, services, packages, promotions, and local attractions to effectively assist guests and maximize revenue opportunities.</span></li><li><span>Respond to guest and internal customer inquiries, requests, and complaints courteously, ensuring prompt follow-up and satisfactory resolution.</span></li><li><span>Ensure guest profiles, guest history records, preferences, and repeat guest information are accurately maintained within the system.</span></li><li><span>Coordinate special requests and arrangements with relevant departments to enhance the guest experience before arrival.</span></li><li><span>Maximize room revenue through effective upselling, cross-selling, and accurate management of room inventory while supporting departmental revenue goals.</span></li><li><span>Monitor room availability and ensure reservations are accurately entered and updated in the Property Management System.</span></li><li><span>Answer hotel telephone calls courteously and efficiently in accordance with Hyatt Centric standards.</span></li><li><span>Maintain positive working relationships with guests, colleagues, and other hotel departments while embracing Hyatt's "We work through Teams" philosophy.</span></li><li><span>Ensure Hyatt brand standards, operational procedures, and guest service initiatives are consistently implemented.</span></li><li><span>Possess up-to-date knowledge of the local destination, tourism offerings, and hotel services to provide accurate information to guests.</span></li><li><span>Comply with all hotel, company, and local policies relating to financial procedures, record keeping, data accuracy, and money handling where applicable.</span></li><li><span>Attend training sessions and meetings as required, continuously developing product knowledge and service skills.</span></li><li><span>Adhere to all hotel policies and procedures relating to fire, health and safety, hygiene, security, and computer systems.</span></li><li><span>Demonstrate Hyatt's values, culture, integrity, and professionalism, while maintaining flexibility to support operational and guest service needs as required.</span></li></ul><br><b>Qualifications:</b><br><ul><li><span>Diploma or Degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.</span></li><li><span>Previous experience in Reservations, Front Office, Guest Services, or a similar hospitality role.</span></li><li><span>Experience with Opera PMS or similar hotel reservation systems is preferred.</span></li><li><span>Excellent communication and customer service skills.</span></li><li><span>Strong attention to detail and organizational abilities.</span></li><li><span>Ability to multitask and work effectively in a fast-paced environment.</span></li><li><span>Good knowledge of Microsoft Office applications.</span></li><li><span>Fluency in English is required; additional language skills are an advantage.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>At Hyatt Centric Jumeirah Dubai, we are looking for a passionate, energetic, and customer-focused <strong>Bartender</strong> to join our Food &amp; Beverage team. The ideal candidate will be responsible for creating memorable guest experiences by preparing and serving high-quality beverages, maintaining exceptional service standards, and contributing to a vibrant and welcoming atmosphere.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Deliver exceptional guest service by providing friendly, professional, and engaging experiences while maintaining Hyatt brand standards.</span></span></li><li><span><span>Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and operational procedures.</span></span></li><li><span><span>Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities.</span></span></li><li><span><span>Ensure the bar and service areas are clean, organized, well-stocked, and compliant with hygiene, health, and safety regulations.</span></span></li><li><span><span>Process guest orders and payments accurately using the Micros POS system while adhering to cashiering and cash handling procedures.</span></span></li><li><span><span>Coordinate effectively with the Kitchen, Beverage, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction.</span></span></li><li><span><span>Assist with inventory management, including stock control, stock rotation, replenishment, and monthly inventory checks of equipment and supplies.</span></span></li><li><span><span>Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution.</span></span></li><li><span><span>Support special events and functions by conducting operational checks and ensuring all service requirements are met.</span></span></li><li><span><span>Comply with responsible beverage service practices and all applicable local regulations.</span></span></li><li><span><span>Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards.</span></span></li><li><span><span>Maintain professional grooming, appearance, and conduct while representing Hyatt positively at all times.</span></span></li><li><span><span>Foster teamwork and collaborative working relationships in line with Hyatt's "We work through Teams" philosophy.</span></span></li><li><span><span>Demonstrate flexibility by performing additional duties and responsibilities, including supporting other departments or areas as required, to meet operational demands and guest service needs.</span></span></li><li><span><span>Support employee engagement initiatives and contribute to a positive, productive work environment.</span></span></li></ul><br><b>Qualifications:</b><br><ul><li><span><span>Previous experience as a Bartender in a hotel, restaurant, bar, or hospitality environment.</span></span></li><li><span><span>Bartending certification is a plus</span></span></li><li><span><span>Good knowledge of classic and contemporary cocktails, spirits, wines, and beverages.</span></span></li><li><span><span>Excellent communication and interpersonal skills.</span></span></li><li><span><span>Strong customer service orientation and attention to detail.</span></span></li><li><span><span>Ability to work efficiently in a fast-paced environment.</span></span></li><li><span><span>Positive attitude with a team-oriented approach.</span></span></li><li><span><span>Good command of spoken English; additional languages are an advantage.</span></span></li><li><span><span>Basic knowledge of food safety and hygiene practices.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span>Summary</span><p><span>As a Commis Chef, you will support the kitchen team in preparing high-quality food while maintaining Hyatt's culinary standards, food safety requirements, and hygiene practices. You will work closely with the Chef de Partie and the wider culinary team to ensure smooth kitchen operations and exceptional guest satisfaction.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Deliver the Hyatt brand promise and provide exceptional guest service to both external and internal customers at all times.</span></p><br></li><li><p><span>Prepare, cook, and present food items according to Hyatt standards, established recipes, and presentation guidelines.</span></p><br></li><li><p><span>Maintain thorough knowledge of all menu items, ingredients, and preparation methods.</span></p><br></li><li><p><span>Support daily kitchen operations by preparing and ensuring efficient workflow within the assigned section.</span></p><br></li><li><p><span>Accommodate special guest requests whenever possible while maintaining quality and operational standards.</span></p><br></li><li><p><span>Ensure consistency in food quality, taste, portioning, and presentation.</span></p><br></li><li><p><span>Follow food safety, hygiene, sanitation, and HACCP standards in all food handling and preparation activities.</span></p><br></li><li><p><span>Minimize food waste and contribute to achieving departmental food cost objectives.</span></p><br></li><li><p><span>Stay informed about seasonal ingredients and new products available in the market.</span></p><br></li><li><p><span>Maintain assigned workstations, kitchen equipment, and storage areas in a clean, organized, and sanitary condition.</span></p><br></li><li><p><span>Handle equipment and supplies with care to minimize damage and wastage.</span></p><br></li><li><p><span>Ensure all Hyatt brand standards, operational procedures, Touches of Hyatt, and Food &amp; Beverage initiatives are implemented consistently.</span></p><br></li><li><p><span>Work collaboratively with colleagues and other departments in the spirit of "We work through Teams."</span></p><br></li><li><p><span>Build and maintain positive working relationships across all areas of the hotel.</span></p><br></li><li><p><span>Support operational requirements and assist in other sections or departments when required to meet business and guest service needs<span>.</span></span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><p><span>Diploma or certification in Culinary Arts, Hospitality, or a related field preferred.</span></p><br></li><li><p><span>Previous experience in a similar role within a hotel, restaurant, or hospitality environment is an advantage.</span></p><br></li><li><p><span>Basic knowledge of food preparation techniques and kitchen operations.</span></p><br></li><li><p><span>Understanding of food safety, hygiene, and sanitation standards.</span></p><br></li><li><p><span>Ability to work effectively in a fast-paced environment.</span></p><br></li><li><p><span>Strong teamwork and communication skills.</span></p><br></li><li><p><span>Flexible to work various shifts, including weekends and holidays.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span>As a Demi Chef de Partie, you will support the Chef de Partie in the day-to-day operation of the assigned kitchen section, ensuring the preparation and presentation of high-quality food in accordance with Hyatt standards. You will play a key role in maintaining consistency, food safety, operational efficiency, and guest satisfaction while assisting in the development of junior culinary colleagues.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Deliver the Hyatt brand promise and provide exceptional guest service to both external and internal customers at all times.</span></p><br></li><li><p><span>Handle guest and internal customer inquiries, requests, and complaints in a courteous, professional, and efficient manner, ensuring satisfactory resolution.</span></p><br></li><li><p><span>Oversee the assigned kitchen station/section and support culinary associates to ensure food products are prepared, presented, and served according to Hyatt standards.</span></p><br></li><li><p><span>Prepare, cook, and present food items in accordance with established recipes, portion controls, quality standards, and presentation guidelines.</span></p><br></li><li><p><span>Ensure consistency in food quality, taste, freshness, and presentation across all menu offerings.</span></p><br></li><li><p><span>Maintain thorough knowledge of all menu items, ingredients, preparation methods, and cooking techniques.</span></p><br></li><li><p><span>Monitor food quality and ensure all products meet Hyatt's culinary and food safety standards.</span></p><br></li><li><p><span>Follow standard recipes and minimize waste to support departmental food cost objectives and budget targets.</span></p><br></li><li><p><span>Ensure proper storage, labeling, rotation, and handling of food products in compliance with HACCP and food safety regulations.</span></p><br></li><li><p><span>Maintain assigned workstations, kitchen equipment, and storage areas in a clean, organized, and sanitary condition at all times.</span></p><br></li><li><p><span>Train, coach, and support Commis Chefs and other culinary associates in food preparation, presentation standards, hygiene practices, and operational procedures.</span></p><br></li><li><p><span>Encourage punctuality, professionalism, and adherence to grooming standards among team members within the assigned section.</span></p><br></li><li><p><span>Assist in developing the skills and knowledge of junior culinary associates through on-the-job training and guidance.</span></p><br></li><li><p><span>Suggest alternative menu items, accommodate special guest requests where operationally feasible, and interact with guests to exceed culinary expectations.</span></p><br></li><li><p><span>Stay informed about seasonal ingredients, market trends, and new products to support menu innovation and operational effectiveness.</span></p><br></li><li><p><span>Ensure all Hyatt brand standards, operational procedures, Touches of Hyatt, and Food &amp; Beverage Top 20 initiatives are consistently implemented.</span></p><br></li><li><p><span>Handle kitchen equipment and operating supplies responsibly to minimize damage, reduce wastage, and control costs.</span></p><br></li><li><p><span>Work collaboratively with colleagues and other departments in the spirit of Hyatt's "We work through Teams" philosophy.</span></p><br></li><li><p><span>Support the implementation of Hyatt's People Philosophy by demonstrating and reinforcing Hyatt's Values and Culture Characteristics.</span></p><br></li><li><p><span>Maintain positive and professional working relationships with colleagues, supervisors, and other departments.</span></p><br></li><li><p><span>Comply with all hotel policies, procedures, and local legislative requirements.</span></p><br></li><li><p><span>Adhere to all Fire, Life Safety, Health, Hygiene, and Food Safety standards and regulations.</span></p><br></li><li><p><span>Attend all required training sessions, departmental meetings, and briefings.</span></p><br></li><li><p><span>Respond positively and professionally to operational changes and business demands.</span></p><br></li><li><p><span>Demonstrate flexibility by assisting in other kitchen sections or departments when required to meet operational and guest service needs.</span></p><br></li><li><p><span>Perform any other reasonable duties and responsibilities assigned by management in support of business objectives and exceptional guest experiences.</span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><span>Diploma or Certification in Culinary Arts or a related discipline.</span></li><li><span>Minimum 2 years of experience in a similar role within a hotel, resort, or quality restaurant environment.</span></li><li><span>Experience working in an international hotel brand is preferred.</span></li><li><span>Good knowledge of food preparation techniques, kitchen operations, and food safety standards.</span></li><li><span>Understanding of HACCP principles and kitchen hygiene practices.</span></li><li><span>Strong organizational and time management skills.</span></li><li><span>Ability to work efficiently under pressure in a fast-paced environment.</span></li><li><span>Excellent teamwork and communication skills.</span></li><li><span>Flexibility to work shifts, weekends, and public holidays as required.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is seeking a passionate and service-oriented <strong>Barista</strong> to join our Food &amp; Beverage team. The ideal candidate will be responsible for preparing and serving high-quality coffee beverages while delivering exceptional guest experiences. We are looking for an individual who is enthusiastic about coffee, attentive to detail, and committed to providing outstanding hospitality.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Deliver exceptional guest service by creating a warm, welcoming, and personalized experience for all guests.</span></span></li><li><span><span>Prepare and serve a variety of coffee, tea, specialty beverages, and other non-alcoholic drinks in accordance with Hyatt standards, recipes, and presentation guidelines.</span></span></li><li><span><span>Demonstrate strong product knowledge by recommending beverages, menu items, and suitable pairings based on guest preferences and dietary requirements.</span></span></li><li><span><span>Promote daily specials, seasonal offerings, and upselling opportunities to enhance the guest experience and support revenue objectives.</span></span></li><li><span><span>Ensure beverage quality, consistency, and presentation meet Hyatt brand standards at all times.</span></span></li><li><span><span>Maintain cleanliness, organization, and hygiene of the coffee station, equipment, and work areas while adhering to food safety, sanitation, and HACCP requirements.</span></span></li><li><span><span>Operate, maintain, and calibrate coffee machines and related equipment, reporting any maintenance issues promptly.</span></span></li><li><span><span>Process guest orders and payments accurately using the Micros POS system while following established cashiering and cash handling procedures.</span></span></li><li><span><span>Monitor inventory levels and assist with stock control, stock rotation, replenishment, and monthly inventory checks of coffee beans, milk, syrups, and other supplies.</span></span></li><li><span><span>Handle guest inquiries, requests, feedback, and concerns promptly, professionally, and effectively.</span></span></li><li><span><span>Work closely with Kitchen, Housekeeping, and other hotel departments to ensure smooth operations and exceptional guest satisfaction.</span></span></li><li><span><span>Support hotel events, promotions, banquets, and other Food &amp; Beverage activities as required.</span></span></li><li><span><span>Stay current with coffee trends, brewing techniques, and product knowledge through ongoing training and development.</span></span></li><li><span><span>Maintain a high standard of personal grooming, professionalism, and conduct while representing Hyatt positively at all times.</span></span></li><li><span><span>Support sustainability initiatives and responsible operating practices to minimize waste and promote environmental awareness.</span></span></li><li><span><span>Foster teamwork and collaborative working relationships in line with Hyatt's "We work through Teams" philosophy.</span></span></li><li><span><span>Assist with operational records, inventory documentation, and other administrative tasks required to support departmental efficiency and compliance.</span></span></li><li><span><span>Demonstrate flexibility by performing additional duties and supporting other departments or operational areas when required to meet business demands and guest service needs.</span></span></li></ul><br><b>Qualifications:</b><br><ul><li><span><span>Previous experience as a Barista in a café, restaurant, hotel, or similar hospitality environment.</span></span></li><li><span><span>Knowledge of coffee preparation methods, espresso extraction, milk frothing, and specialty beverages.</span></span></li><li><span><span>Excellent customer service and communication skills.</span></span></li><li><span><span>Positive attitude and strong interpersonal skills.</span></span></li><li><span><span>Ability to work effectively in a fast-paced environment.</span></span></li><li><span><span>Strong attention to detail and commitment to quality.</span></span></li><li><span><span>Good command of spoken English; additional languages are an advantage.</span></span></li><li><span><span>Basic knowledge of food safety and hygiene practices.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span><span><strong>Summary</strong></span></span><p><span>Hyatt Centric Jumeirah Dubai is seeking passionate, energetic, and service-oriented individuals to join our Food &amp; Beverage team as a <strong>Waiter/Waitress</strong>. In this role, you will be responsible for delivering exceptional dining experiences, providing personalized service, and creating memorable moments for our guests.</span></p><br><span><span><strong>Key Responsibilities</strong></span></span><ul><li><span>Deliver exceptional, friendly, and attentive service in line with Hyatt brand standards, ensuring guests feel welcomed and valued throughout their dining experience.</span></li><li><span>Greet and seat guests, present menus, explain food and beverage offerings, make recommendations, and accommodate special requests whenever possible.</span></li><li><span>Accurately take and process food and beverage orders, communicate effectively with kitchen and bar teams, and serve items according to established service standards.</span></li><li><span>Maintain thorough knowledge of menus, promotions, and hotel offerings to enhance the guest experience and support upselling opportunities.</span></li><li><span>Handle guest requests, feedback, and concerns professionally and efficiently, ensuring prompt resolution and guest satisfaction.</span></li><li><span>Process guest checks and payments accurately in accordance with hotel procedures.</span></li><li><span>Prepare, clean, and maintain dining areas, tables, and assigned workstations before, during, and after service to ensure a clean and welcoming environment.</span></li><li><span>Adhere to all food safety, hygiene, health, and safety standards, as well as Hyatt operating procedures and brand standards.</span></li><li><span>Work collaboratively with colleagues and other departments to deliver seamless operations and outstanding guest experiences.</span></li></ul><br><b>Qualifications:</b><br><ul><li><span>Previous experience in a similar role within a hotel, restaurant, or hospitality environment preferred.</span></li><li><span>Excellent communication and interpersonal skills.</span></li><li><span>Strong customer service orientation and passion for hospitality.</span></li><li><span>Ability to work effectively in a fast-paced environment.</span></li><li><span>Professional appearance and positive attitude.</span></li><li><span>Basic knowledge of food and beverage service standards.</span></li><li><span>Flexibility to work shifts, weekends, and public holidays.</span></li><li><span>Fluency in English is required; additional language skills are an advantage.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><span><span><strong>Summary</strong></span></span><p><span>At Hyatt Centric Jumeirah Dubai, we believe in creating memorable experiences that connect our guests to the heart of the destination. We are looking for a passionate, energetic, and service-oriented <strong>Guest Service Officer</strong> to join our Front Office team.</span></p><br><p><span>As a Guest Service Officer, you will be the first point of contact for our guests and play a key role in delivering exceptional hospitality. You will ensure seamless check-in and check-out experiences while creating welcoming and personalized interactions that reflect Hyatt's purpose of caring for people so they can be their best.</span></p><br><span><span><strong>Key Responsibilities</strong></span></span><p><span><span>·</span></span><span>Deliver exceptional guest service by welcoming guests warmly, handling all interactions professionally, and creating memorable experiences throughout their stay.</span></p><br><p><span><span>·</span></span><span>Manage guest check-in and check-out procedures efficiently, ensuring accuracy in room assignments, registration, billing, and payment processes.</span></p><br><p><span><span>·</span></span><span>Respond promptly and effectively to guest inquiries, requests, and concerns, ensuring timely resolution and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Handle guest complaints and service recovery situations with professionalism, empathy, and a proactive approach.</span></p><br><p><span><span>·</span></span><span>Maintain comprehensive knowledge of hotel facilities, services, promotions, loyalty programs, and local attractions to provide accurate information and recommendations.</span></p><br><p><span><span>·</span></span><span>Process reservations, room changes, special requests, and guest profiles in accordance with Hyatt standards and procedures.</span></p><br><p><span><span>·</span></span><span>Coordinate closely with Housekeeping, Engineering, Food &amp; Beverage, and other hotel departments to ensure seamless service delivery and guest satisfaction.</span></p><br><p><span><span>·</span></span><span>Operate Front Office systems accurately while maintaining guest records, registration details, and other administrative documentation.</span></p><br><p><span><span>·</span></span><span>Perform cashiering duties, including cash handling, foreign currency exchange, room charges, billing reconciliation, and other financial transactions in accordance with hotel policies.</span></p><br><p><span><span>·</span></span><span>Ensure compliance with Hyatt brand standards, operational procedures, and all relevant health, safety, security, and confidentiality requirements.</span></p><br><p><span><span>·</span></span><span>Support departmental objectives by contributing to service excellence, guest satisfaction scores, and overall hotel performance targets.</span></p><br><p><span><span>·</span></span><span>Participate actively in training sessions, briefings, and continuous learning initiatives to enhance professional knowledge and service skills.</span></p><br><p><span><span>·</span></span><span>Maintain high standards of personal grooming, appearance, and conduct while representing Hyatt positively at all times.</span></p><br><p><span><span>·</span></span><span>Foster teamwork and collaborative working relationships in line with Hyatt's "We work through Teams" philosophy.</span></p><br><p><span><span>·</span></span><span>Demonstrate flexibility by performing additional duties and supporting other departments or operational areas when required to meet business demands and guest service needs.</span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span></span><span>Diploma or Degree in Hospitality Management, Tourism, or a related field preferred.</span></p><br><p><span><span>·</span></span><span>Previous experience in Front Office, Guest Services, or a customer-facing role within the hospitality industry is preferred.</span></p><br><p><span><span>·</span></span><span>Excellent communication and interpersonal skills.</span></p><br><p><span><span>·</span></span><span>Strong customer service orientation and problem-solving abilities.</span></p><br><p><span><span>·</span></span><span>Proficiency in Microsoft Office applications; experience with Opera PMS is advantageous.</span></p><br><p><span><span>·</span></span><span>Ability to work flexible shifts, including evenings, weekends, and public holidays.</span></p><br><p><span><span>·</span></span><span>Fluency in English is required; additional languages will be an advantage.</span></p><br> </div>