Legend Holding Group Ltd jobs

<p>Manage all customer modification needs and oversee the full cycle from customer reception, product explanation, quotation, order placement, installation follow-up, delivery, to after-sales follow-up. This role does not require hands-on modification work. The core mission is to coordinate and communicate with customers and internal departments including installation technicians, logistics, finance, procurement, and IT to ensure smooth product installation and delivery. Drive modification parts sales penetration and customer satisfaction through system-based data tracking, strong numerical sensitivity, and deep understanding of vehicle modification.&nbsp;</p><p><strong>Key Responsibilities</strong>&nbsp;</p><p><strong>1. Customer Reception & Needs Assessment</strong>&nbsp;</p><ul><li><p>Receive and attend to showroom and walk-in customers, and handle online inquiries.&nbsp;</p></li></ul><ul><li><p>Explain and recommend modification parts, and participate in negotiations and communication with key accounts.&nbsp;</p></li></ul><ul><li><p>Accurately understand customer modification needs and translate them into clear product and service requirements.&nbsp;</p></li></ul><p><strong>2. Full-Cycle Sales Execution & Cross-Department Coordination</strong>&nbsp;</p><ul><li><p>Manage the full process of quotation, order placement, installation scheduling, delivery confirmation, and after-sales follow-up, ensuring complete closure of customer needs.&nbsp;</p></li></ul><ul><li><p>Coordinate closely with sales, after-sales, installation technicians, procurement, warehouse, logistics, finance, and IT teams to drive execution and delivery.&nbsp;</p></li></ul><ul><li><p>This role does not require hands-on modification work; the primary responsibility is communication, coordination, and follow-through.&nbsp;</p></li></ul><p><strong>3. Product & System Management</strong>&nbsp;</p><ul><li><p>Be familiar with automotive modification parts product knowledge, with modification experience or a strong passion for vehicle modification.&nbsp;</p></li></ul><ul><li><p>Complete order placement and tracking in the system. The majority of work is completed through system-based data tracking, requiring strong computer proficiency.&nbsp;</p></li></ul><ul><li><p>Be highly sensitive to numbers and ensure system data accuracy.&nbsp;</p></li></ul><ul><li><p>Manage showroom modification area display, price tags, and demo vehicle updates.&nbsp;</p></li></ul><p><strong>4. Product Portfolio & Inventory Optimization</strong>&nbsp;</p><ul><li><p>Real-time analyze and sort the product structure, identifying fast-moving and slow-moving products.&nbsp;</p></li></ul><ul><li><p>Drive higher stock levels and faster turnover for fast-moving products; clear slow-moving products through bundled combinations and package deals.&nbsp;</p></li></ul><ul><li><p>Support profit margin targets through effective product mix and inventory management.&nbsp;</p></li></ul><p><strong>5. Sales Target Achievement</strong>&nbsp;</p><ul><li><p>Drive modification parts sales penetration, support profit margin targets, and improve customer satisfaction.&nbsp;</p></li></ul><ul><li><p>Demonstrate strong ownership and business pressure tolerance.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential</strong>&nbsp;</p><ul><li><p>English fluency is mandatory.&nbsp;</p></li></ul><ul><li><p>Ability to manage full-cycle customer coordination and coordinate multiple departments to ensure execution.&nbsp;</p></li></ul><ul><li><p>Must have modification experience or a strong passion for vehicle modification.&nbsp;</p></li></ul><ul><li><p>Must be highly proficient in computer operations and system-based data tracking, and highly sensitive to numbers.&nbsp;</p></li></ul><ul><li><p>Must be intelligent, proactive, and capable of real-time product portfolio analysis.&nbsp;</p></li></ul><ul><li><p>Must have strong ownership and business pressure tolerance.&nbsp;</p></li></ul><p><strong>Preferred</strong>&nbsp;</p><ul><li><p>Arabic is an advantage.&nbsp;</p></li></ul><ul><li><p>Experience in an authorized 4S dealership or formal manufacturer training preferred.&nbsp;</p></li></ul><ul><li><p>Filipino male preferred (based on current recruitment direction).&nbsp;</p></li></ul><p><strong>Performance Indicators</strong>&nbsp;</p><ol><li><p>Customer needs confirmation completion rate&nbsp;</p></li></ol><ol start="2"><li><p>System order accuracy&nbsp;</p></li></ol><ol start="3"><li><p>Installation scheduling and delivery confirmation completion rate&nbsp;</p></li></ol><ol start="4"><li><p>Customer satisfaction&nbsp;</p></li></ol><ol start="5"><li><p>Modification parts sales revenue&nbsp;</p></li></ol><ol start="6"><li><p>Showroom display and demo vehicle update management&nbsp;</p></li></ol><ol start="7"><li><p>Quarterly review performa</p></li></ol>

<ul><li>Develop and execute a dynamic content calendar tailored to target audiences across various platforms.</li><li>Craft engaging and visually appealing multimedia content, including graphics, videos, and animations, to enhance brand visibility.</li><li>Analyze performance metrics using advanced analytics tools to optimize content strategies for better engagement and reach.</li><li>Collaborate with cross-functional teams, including marketing and design, to align content with overall brand messaging and campaigns.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Marketing, Communications, or a related field is preferred to ensure a solid understanding of digital marketing principles.</li><li>2-4 years of experience in social media marketing or content creation, showcasing a proven track record of successful campaigns.</li><li>Familiarity with tools like Adobe Creative Suite and Canva for creating stunning visual content that captivates audiences.</li><li>Knowledge of social media analytics tools such as Hootsuite, Sprout Social, or Google Analytics to drive data-informed decisions.</li></ul>

<ol><li><p>Lead Management Manage and monitor incoming leads from all channels (website, walk-ins, social media, third-party platforms), ensuring timely follow-up and accurate lead status updates.</p></li><li><p>Ensure effective lead management—tracking, assigning, and following up on all leads to support the sales team in conversions.</p></li><li><p>Maintain the CRM database with up-to-date customer and vehicle information, ensuring accuracy, consistency, and compliance with company data policies.</p></li><li><p>Track and improve customer touchpoints across sales and service, ensuring a seamless and personalized experience.</p></li><li><p>Develop and execute regular follow-up campaigns for sales prospects, service reminders, renewals, CSI surveys, and loyalty programs.</p></li><li><p>Generate daily, weekly, and monthly CRM reports for management to evaluate conversion rates, lead aging, campaign effectiveness, and customer satisfaction.</p></li><li><p>Role Summary</p></li><li><p>The Automotive CRM Executive plays a key role in managing the end-to-end customer relationship lifecycle—from lead generation to post-sales engagement—using the CRM system. The primary focus is to enhance customer experience, increase customer retention, and ensure CRM data integrity while supporting sales and aftersales departments with actionable insights and automation.</p></li><li><p>Implement and support loyalty initiatives, feedback collection, and reactivation of inactive customers.</p></li><li><p>Ensure compliance with CRM SOPs and provide training when needed.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor’s degree in marketing, Business Administration, or related field.</p><p>• 2–4 years of experience in CRM roles, preferably in the automotive industry.</p><p>• Strong knowledge of automotive dealership processes (sales, service, F&I).</p><p>• Hands-on experience with CRM platforms such as Salesforce, Zoho, AutoMate, or similar.</p><br><p>Analytical mindset with advanced Excel and reporting skills.</p><p>•</p><p>Strong interpersonal and communication skills.</p><p>•</p><p>High attention to detail and data accuracy.</p><p>•</p><p>Bilingual (Arabic/English) preferred.</p>

<ul><li><p>Design, develop, and maintain scalable backend services and REST APIs.</p></li><li><p>Build and maintain microservices using Java Spring Boot or Node.js.</p></li><li><p>Design efficient database schemas, queries, indexes, and data-access layers.</p></li><li><p>Develop event-driven systems using Kafka.</p></li><li><p>Implement caching, asynchronous processing, and distributed workflows.</p></li><li><p>Integrate third-party APIs and external services.</p></li><li><p>Build frontend features using React.js / Next.js.</p></li><li><p>Work closely with Product, QA, and DevOps teams.</p></li><li><p>Write clean, maintainable, testable, and production-ready code.</p></li><li><p>Participate in code reviews and maintain engineering standards.</p></li><li><p>Troubleshoot production issues and perform root-cause analysis.</p></li><li><p>Optimize applications for scalability, performance, and reliability.</p></li><li><p>Contribute to CI/CD pipelines and cloud deployments.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a Backend-Heavy Full Stack Developer with 4+ years of experience building scalable, reliable, and production-grade applications. The candidate should have strong backend engineering expertise in either Java Spring Boot or Node.js, along with hands-on experience in React-based frontend development and modern cloud-native infrastructure.</p><p>Mandatory Technical Skills</p><p>Backend — Primary Requirement</p><p>Strong expertise in one of the following:</p><p>Java Track</p><ul><li><p>Java 8+</p></li><li><p>Spring Boot</p></li><li><p>Spring MVC</p></li><li><p>Spring Data JPA / Hibernate</p></li><li><p>REST APIs</p></li><li><p>Microservices</p></li><li><p>Maven/Gradle</p></li><li><p>JUnit / Mockito</p></li><li><p>OR</p><p>Node.js Track</p><ul><li><p>Node.js</p></li><li><p>TypeScript / JavaScript</p></li><li><p>NestJS / Express.js</p></li><li><p>REST APIs</p></li><li><p>Microservices</p></li><li><p>Jest</p></li><li><p>Asynchronous programming</p></li></ul><p>Databases</p><ul><li><p>Strong SQL knowledge</p></li><li><p>PostgreSQL / MySQL</p></li><li><p>Database design</p></li><li><p>Query optimization</p></li><li><p>Indexing and transactions</p></li><li><p>MongoDB or other NoSQL databases is a plus.</p></li><li><p>Kafka & Distributed Systems</p><ul><li><p>Hands-on experience with Apache Kafka</p></li><li><p>Producers and consumers</p></li><li><p>Consumer groups and partitioning</p></li><li><p>Event-driven architecture</p></li><li><p>Message processing and failure handling</p></li><li><p>Understanding of asynchronous and distributed systems</p></li></ul><p>AWS — Mandatory</p><p>Hands-on experience with AWS services and cloud deployments.</p><p>Expected knowledge of services such as:</p><ul><li><p>AWS EKS</p></li><li><p>EC2</p></li><li><p>RDS</p></li><li><p>S3</p></li><li><p>IAM</p></li><li><p>CloudWatch</p></li><li><p>ECR</p></li><li><p>VPC / networking fundamentals</p></li></ul><p>Docker & & Kubernetes — Mandatory</p><ul><li><p>Strong understanding of Docker</p></li><li><p>Creating and managing Docker images</p></li><li><p>Dockerfile optimization</p></li><li><p>Containerized application deployments</p></li><li><p>Kubernetes fundamentals</p></li><li><p>Deployments, Services, ConfigMaps, Secrets</p></li><li><p>Understanding of pods, namespaces, health checks, and resource management</p></li><li><p>Experience deploying applications on AWS EKS is a strong requirement.</p></li></ul><p>CI/CD — Mandatory</p><p>Strong hands-on experience with GitHub Actions.</p><ul><li><p>Strong understanding of Docker</p></li><li><p>Creating and managing Docker images</p></li><li><p>Dockerfile optimization</p></li><li><p>Containerized application deployments</p></li><li><p>Kubernetes fundamentals</p></li><li><p>Deployments, Services, ConfigMaps, Secrets</p></li><li><p>Understanding of pods, namespaces, health checks, and resource management</p></li><li><p>Experience deploying applications on AWS EKS is a strong requirement.</p></li></ul><p>CI/CD — Mandatory</p><p>Strong hands-on experience with GitHub Actions.</p><ul><li><p>Building CI/CD pipelines</p></li><li><p>Automated build and test workflows</p></li><li><p>Docker image build and push</p></li><li><p>Deployment automation</p></li><li><p>Environment-specific configurations</p></li><li><p>AWS integration</p></li><li><p>Basic CI/CD security practices</p></li><li><p>Frontend</p><p>Frontend experience is required but not the primary focus.</p><ul><li><p>React.js / Next.js</p></li><li><p>TypeScript / JavaScript</p></li><li><p>REST API integration</p></li><li><p>Component-based development</p></li><li><p>Basic frontend debugging</p></li></ul><p>Angular is not required.</p><p>Engineering Fundamentals</p><p>Strong understanding of:</p><ul><li><p>Data Structures & Algorithms</p></li><li><p>Object-Oriented Programming</p></li><li><p>SOLID principles</p></li><li><p>Design Patterns</p></li><li><p>REST API design</p></li><li><p>Microservices architecture</p></li><li><p>Distributed systems</p></li><li><p>Database transactions and concurrency</p></li><li><p>Authentication & Authorization</p></li><li><p>System scalability and performance</p></li><li><p>Unit and integration testing</p></li><li><p>Logging, monitoring, and observability</p></li></ul><p>Good to Have</p><ul><li><p>AWS EKS production experience</p></li><li><p>Kubernetes troubleshooting</p></li><li><p>Helm</p></li><li><p>Redis</p></li><li><p>Kafka-based distributed systems</p></li><li><p>Terraform</p></li><li><p>API Gateway</p></li><li><p>Prometheus / Grafana</p></li><li><p>Datadog or similar observability tools</p></li><li><p>Experience designing systems from scratch</p></li><li><p>Production ownership of high-traffic services</p></li></ul><p>Ideal Skill Distribution</p><p>Backend Engineering: 65–70% Cloud / DevOps: 15–20% Frontend: 10–15%</p><p>This is not a frontend-heavy Full Stack role. The candidate should be capable of independently designing and implementing backend services and understanding the infrastructure required to run them in production.</p><p>Preferred Candidate</p><p>A strong candidate should be able to take a requirement from:</p><p>Requirement → Database Design → API Design → Backend Implementation → Kafka/Event Processing → Frontend Integration → Docker → CI/CD → Kubernetes/EKS → Production Monitoring and independently own the feature through to production.</p><p>Experience 4+ years of professional software development experience, with significant hands-on backend development experience in Java Spring Boot or Node.js. Core Technology Stack Java Spring Boot OR Node.js | React/Next.js | PostgreSQL | Kafka | Redis | AWS | Docker | Kubernetes/EKS | GitHub Actions</p></li></ul></li></ul></li></ul>

<p>JD - Senior DevOps / SRE Engineer</p><p>Experience: 5–6 Years Department: Technology / Engineering Employment Type: Full-Time Reporting To: Engineering Manager / IT Manager</p><p>About the Role</p><p>We are looking for a Senior DevOps / SRE Engineer with 5–6 years of experience to own the reliability, scalability, observability, security, automation, and cost efficiency of our technology platform.</p><p>The role is highly hands-on and requires strong experience with AWS, Kubernetes/EKS, CI/CD, Infrastructure as Code, monitoring, incident management, and cloud cost optimization.</p><p>Key Responsibilities</p><p>DevOps & Cloud Infrastructure</p><ul><li><p>Design, manage, and optimize production infrastructure on AWS.</p></li><li><p>Manage services including EKS, EC2, RDS, S3, ECR, ElastiCache, VPC, IAM, Load Balancers, Route 53, CloudFront, and CloudWatch.</p></li><li><p>Manage production and non-production environments.</p></li><li><p>Implement highly available, scalable, secure, and cost-efficient infrastructure.</p></li><li><p>Troubleshoot infrastructure, networking, and production issues.</p></li></ul><p>Kubernetes & CI/CD</p><ul><li><p>Strong hands-on ownership of Kubernetes / AWS EKS.</p></li><li><p>Manage deployments, services, ingress, HPA, RBAC, secrets, namespaces, and node groups.</p></li><li><p>Troubleshoot pod, node, networking, resource, and scheduling issues.</p></li><li><p>Use Helm for application deployments.</p></li><li><p>Build and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.</p></li><li><p>Implement automated deployments, rollbacks, and release processes.</p></li></ul><p>SRE & Reliability</p><ul><li><p>Define and monitor SLIs, SLOs, and SLAs for critical services.</p></li><li><p>Improve system availability, resilience, performance, and scalability.</p></li><li><p>Implement proactive monitoring, alerting, health checks, and automated recovery.</p></li><li><p>Reduce operational toil through automation.</p></li><li><p>Participate in production incident management and on-call activities.</p></li><li><p>Lead RCA and postmortems for major incidents.</p></li><li><p>Drive corrective and preventive actions.</p></li></ul><p>Observability</p><ul><li><p>Build and maintain monitoring, logging, and distributed tracing.</p></li><li><p>Work with tools such as Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Fluent Bit, or ELK/OpenSearch.</p></li><li><p>Create actionable dashboards and alerts.</p></li><li><p>Monitor latency, traffic, errors, saturation, infrastructure health, and service availability.</p></li></ul><p>Infrastructure as Code & Automation</p><ul><li><p>Manage infrastructure using Terraform or equivalent IaC tools.</p></li><li><p>Automate infrastructure provisioning, deployments, scaling, backups, and operational processes.</p></li><li><p>Build reusable infrastructure and deployment components.</p></li><li><p>Minimize manual operational activities.</p></li></ul><p>Security & Disaster Recovery</p><ul><li><p>Implement AWS and Kubernetes security best practices.</p></li><li><p>Manage IAM, secrets, access controls, and infrastructure security.</p></li><li><p>Implement backup, disaster recovery, RTO/RPO, and high-availability strategies.</p></li><li><p>Regularly test recovery and failover procedures.</p></li></ul><p>Cloud Cost Management / FinOps</p><ul><li><p>Own BU-level cloud cost visibility, allocation, and optimization.</p></li><li><p>Implement resource tagging by BU, application, environment, and project.</p></li><li><p>Monitor AWS spend and budget vs actuals.</p></li><li><p>Identify cost anomalies and unnecessary/underutilized resources.</p></li><li><p>Optimize EKS/EC2, RDS, Redis, S3, logging, and data-transfer costs.</p></li><li><p>Build cost dashboards and reports for Business and Finance teams.</p></li><li><p>Drive measurable cloud cost savings without compromising reliability or performance.</p></li></ul><p>Required Skills</p><ul><li><p>5–6 years of hands-on DevOps / SRE / Cloud Engineering experience.</p></li><li><p>Strong AWS experience.</p></li><li><p>Strong Kubernetes / EKS experience.</p></li><li><p>Strong Docker and Linux experience.</p></li><li><p>Strong CI/CD experience.</p></li><li><p>Experience with Terraform and Helm.</p></li><li><p>Strong scripting skills in Bash, Python, or Go.</p></li><li><p>Strong monitoring and observability experience.</p></li><li><p>Experience handling production incidents and conducting RCA.</p></li><li><p>Good understanding of networking, security, and cloud architecture.</p></li><li><p>Understanding of SRE principles: SLI, SLO, SLA, Error Budgets, MTTR, capacity planning, and incident management.</p></li><li><p>Experience with cloud cost management / FinOps is highly preferred.</p></li></ul><p>Good to Have</p><ul><li><p>Datadog</p></li><li><p>Prometheus / Grafana</p></li><li><p>OpenTelemetry</p></li><li><p>Kafka</p></li><li><p>Redis / ElastiCache</p></li><li><p>PostgreSQL / RDS</p></li><li><p>ArgoCD / GitOps</p></li><li><p>OpenCost</p></li><li><p>AWS certifications</p></li></ul><p>Key Success Metrics</p><ul><li><p>Production availability and SLO achievement</p></li><li><p>Reduction in MTTR and recurring incidents</p></li><li><p>CI/CD reliability and deployment success</p></li><li><p>Infrastructure automation</p></li><li><p>Observability and alert coverage</p></li><li><p>Kubernetes health and resource utilization</p></li><li><p>Disaster recovery readiness</p></li><li><p>BU-level cloud cost visibility and optimization</p></li><li><p>Measurable cloud cost savings</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>A hands-on engineer who thinks beyond deployment and focuses on: Reliability + Automation + Observability + Security + Scalability + Cost Efficiency Someone who can own the platform from AWS → Kubernetes → CI/CD → Monitoring → Incident Response → Automation → Cost Optimization.</p>

<ul><li><p>Maintain cleanliness and orderliness of office areas, meeting rooms, pantry, reception, and common areas.</p></li><li><p>Prepare and serve tea, coffee, water, and refreshments for employees, visitors, and meetings as required.</p></li><li><p>Ensure the pantry is clean, organised, and adequately stocked with required supplies.</p></li><li><p>Support the Admin team with photocopying, scanning, printing, filing, binding, and distribution of documents.</p></li><li><p>Deliver and collect documents, files, parcels, and other items within and outside the office as instructed.</p></li><li><p>Assist with receiving visitors and directing them to the appropriate employee or department.</p></li><li><p>Support meeting room preparation, including arranging chairs, refreshments, stationery, and other requirements.</p></li><li><p>Monitor office supplies, pantry items, drinking water, stationery, and cleaning materials and inform the Admin team when replenishment is required.</p></li><li><p>Assist with incoming and outgoing courier activities and maintain basic records where required.</p></li><li><p>Support the Admin team with routine errands such as bank, post office, courier, government office, or company-related document deliveries when authorised.</p></li><li><p>Assist in maintaining proper filing and storage of documents and office materials.</p></li><li><p>Ensure office equipment, furniture, and common facilities are kept clean and properly arranged.</p></li><li><p>Follow company policies relating to health, safety, hygiene, confidentiality, and workplace discipline.</p></li><li><p>Handle company documents, materials, and information responsibly and maintain confidentiality.</p></li><li><p>Provide support during company events, meetings, employee activities, and other office requirements.</p></li><li><p>Perform other administrative and office support duties assigned by the supervisor or management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High School / Secondary School education preferred.</p></li><li><p>Previous experience as an Office Boy, Office Assistant, Messenger, or similar role is preferred.</p></li><li><p>Basic English communication skills.</p></li><li><p>Basic reading and writing ability.</p></li><li><p>Good knowledge of office etiquette and workplace hygiene.</p></li><li><p>Ability to perform routine physical tasks and office errands.</p></li><li><p>Reliable, punctual, and well-presented.</p></li><li><p>Customer-service-oriented and professional in dealing with employees and visitors.</p></li></ul>

<ul><li><p>Pick up and drop off customer, company, fleet, and workshop vehicles as instructed.</p></li><li><p>Move vehicles safely between the workshop, parking area, PDI area, Bodyshop, washing area, stockyard, and other company locations.</p></li><li><p>Follow the daily vehicle movement plan and instructions provided by the Job Controller / Workshop Supervisor.</p></li><li><p>Perform a basic visual check before movement and immediately report any existing or newly observed vehicle damage.</p></li><li><p>Ensure proper vehicle handover, key control, gate pass, mileage, fuel level, and movement documentation.</p></li><li><p>Handle all customer and company vehicles carefully and comply with company road safety requirements and UAE traffic regulations.</p></li><li><p>Park vehicles only in designated areas and return keys to the person responsible after each movement.</p></li><li><p>Support vehicle positioning for repair, QC, road testing, washing, and delivery preparation.</p></li><li><p>During idle time, support the washing/cleaning team and other approved workshop support activities when no driving assignment is pending.</p></li><li><p>Maintain assigned company vehicles in clean and roadworthy conditions and report maintenance requirements promptly.</p></li><li><p>Do not use customer or company vehicles for any unauthorized purpose.</p></li><li><p>Immediately report any accident, traffic fine, vehicle damage, breakdown, or operational concern to the supervisor.</p></li><li><p>Follow workshop 5S, HSE, PPE, speed-limit, and safety requirements at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Valid UAE driving license, good driving record, knowledge of UAE roads, ability to handle different vehicle types, basic vehicle knowledge, professional conduct, and willingness to support workshop operations.</p>

<ul><li><p>Develop and implement sales strategies to achieve branch targets.</p></li><li><p>Monitor sales performance, analyze data, and prepare regular reports on sales metrics.</p></li><li><p>Achieve Showroom Monthly Set Target.</p></li><li><p>Identify and capitalize on market opportunities to maximize revenue.</p></li><li><p>Drive B2C and B2B sales while ensuring high levels of customer satisfaction.</p></li><li><p>Recruit, train, and mentor the sales team to ensure high performance.</p></li><li><p>Set clear goals and KPIs for team members and monitor their progress.</p></li><li><p>Conduct regular team meetings to communicate goals, share updates, and address challenges.</p></li><li><p>Foster a positive, results-driven work culture.</p></li><li><p>Ensure all customers receive excellent service throughout their journey.</p></li><li><p>Handle escalated customer inquiries and complaints, resolving issues efficiently.</p></li><li><p>Build long-term relationships with customers and key accounts.</p></li><li><p>Oversee daily operations of the branch, ensuring compliance with company policies.</p></li><li><p>Manage inventory levels, ensuring the availability of vehicles and accessories.</p></li><li><p>Coordinate with other departments (e.g., after-sales, finance) for seamless operations.</p></li><li><p>Collaborate with the marketing team to implement promotional campaigns.</p></li><li><p>Organize showroom events and product launches to attract customers.</p></li><li><p>Actively participate in market research to understand customer preferences and industry trends.</p></li><li><p>Prepare and manage the branch’s budget, ensuring cost control and profitability.</p></li><li><p>Monitor pricing strategies and discounts to maintain competitiveness while achieving margin goals.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor’s degree in business administration, Sales, Marketing, or related field.</p><p>Experience: Minimum 5 years in automotive sales, with at least 2 years in a managerial role.</p><p>Skills:</p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent sales and negotiation capabilities.</p></li><li><p>Analytical skills for performance monitoring and decision-making.</p></li><li><p>Proficiency in CRM tools and Microsoft Office Suite.</p></li><li><p>Outstanding communication and interpersonal abilities.</p></li></ul>

<ul><li>Develop and execute the content strategy in alignment with overall marketing and business objectives.</li><li>Develop monthly and quarterly content calendars across relevant platforms and channels.</li><li>Identify content themes, topics and opportunities aligned with audience interests and business priorities.</li><li>Ensure content is relevant, engaging, consistent and aligned with the brand identity.</li><li>Balance brand, product, educational, promotional and engagement-led content.</li><li>Continuously evaluate content trends and recommend new formats and approaches.</li><li>Develop compelling content concepts, stories and campaigns for digital and offline channels.</li><li>Create and oversee content including social media posts, articles, blogs, videos, reels, captions, newsletters, presentations and other marketing materials.</li><li>Develop creative briefs for designers, videographers, agencies and other content partners.</li><li>Ensure content communicates the brand proposition and key messages effectively.</li><li>Adapt content appropriately for different audiences, platforms and formats.</li><li>Ensure accuracy, quality, tone and consistency across all published content.</li><li>Manage and strengthen the brand's presence across relevant digital and social media platforms.</li><li>Develop platform-specific content and engagement strategies.</li><li>Monitor audience interactions, comments, messages and feedback.</li><li>Ensure timely and appropriate responses in coordination with relevant teams.</li><li>Identify opportunities to increase reach, engagement, followers and audience interaction.</li><li>Monitor social media trends, formats and emerging platforms relevant to the business.</li><li>Ensure the digital community experiences consistent and positive brand communication.</li><li>Develop content and engagement plans for marketing campaigns, launches, promotions and business initiatives.</li><li>Support campaigns from concept development through execution and post-campaign evaluation.</li><li>Develop engagement initiatives to strengthen relationships with customers, prospects and other target audiences.</li><li>Identify opportunities for interactive content, contests, polls, events and other engagement formats.</li><li>Collaborate with internal teams to create content that supports business and customer objectives.</li><li>Evaluate campaign content performance and identify opportunities for improvement.</li><li>Develop stories and content that strengthen brand awareness, identity and positioning.</li><li>Identify opportunities to showcase people, products, services, achievements, milestones and business initiatives.</li><li>Ensure consistency in brand voice, messaging and visual communication across channels.</li><li>Translate complex business or product information into simple, engaging and audience-friendly content.</li><li>Support employer branding and internal communication initiatives where required.</li><li>Maintain alignment of all content with approved brand guidelines.</li><li>Monitor performance of content across relevant platforms and channels.</li><li>Track key content and engagement metrics including reach, impressions, engagement, audience growth, traffic and conversions where applicable.</li><li>Analyze content performance to identify high-performing themes, formats and channels.</li><li>Use insights to continuously improve content strategy and audience engagement.</li><li>Prepare regular content and engagement performance reports for management.</li><li>Benchmark content performance against relevant market and industry trends.</li><li>Work closely with Sales, Operations, Product, Business Development and other functions to understand business requirements and content needs.</li><li>Coordinate with internal stakeholders to gather information, stories and subject-matter inputs.</li><li>Collaborate with designers, photographers, videographers, agencies, influencers and other external partners where required.</li><li>Ensure timely delivery of content required for campaigns and business initiatives.</li><li>Support business teams in maintaining consistency in customer-facing communication.</li><li>Build strong relationships with internal and external stakeholders to facilitate effective content execution.</li><li>Stay updated on emerging content formats, digital trends, audience behaviors and engagement practices.</li><li>Explore the use of AI and other technology to improve content ideation, creation, personalization and efficiency.</li><li>Experiment with new storytelling formats and engagement mechanisms.</li><li>Identify opportunities to improve content production processes and turnaround times.</li><li>Continuously evaluate and refine the content strategy based on audience and business insights.</li><li>Encourage a culture of creativity, experimentation and continuous improvement within the Marketing function.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, Media, Journalism, Digital Marketing or a related field.</li><li>Relevant experience in content marketing, digital marketing, communications, social media or a related function.</li><li>Experience in developing and managing content across multiple digital platforms.</li><li>Strong content writing, editing and storytelling skills.</li><li>Strong understanding of social media platforms, digital content and audience engagement.</li><li>Good understanding of content strategy, campaign planning and brand communication.</li><li>Strong creative thinking and ability to develop engaging content concepts.</li><li>Ability to interpret content and engagement analytics and translate them into actionable insights.</li><li>Proficiency in relevant content management, social media management and analytics tools.</li><li>Familiarity with basic design, photography, video and content-production processes would be an advantage.</li><li>Understanding of AI-enabled content creation tools would be an advantage.</li><li>Strong communication and stakeholder-management skills.</li><li>Strong organizational and project-management skills.</li><li>Ability to manage multiple projects and deadlines effectively.</li></ul>

<br><ul><li><p>Actively identify and pursue new sales opportunities through showroom visits, referrals, and networking.</p></li><li><p>Build strong relationships with customers by understanding their requirements and providing tailored</p></li></ul><p>solutions.</p><ul><li><p>Ensure all incoming leads, whether from online platforms, walk-ins, phone inquiries, or referrals—are</p></li></ul><p>attended to promptly without failure.</p><ul><li><p>Conduct product demonstrations and highlight key features to influence purchasing decisions.</p></li><li><p>Negotiate terms, close sales, and process transactions efficiently.</p></li><li><p>Meet or exceed monthly and quarterly sales targets as set.</p></li><li><p>Monitor personal performance metrics and report progress regularly to the supervisor.</p></li><li><p>Stay up to date with product features, specifications, pricing, and competitive offerings.</p></li><li><p>Educate customers on financing options, warranties, and after-sales services.</p></li><li><p>Address customer inquiries and complaints promptly to ensure satisfaction.</p></li><li><p>Provide post-sale support, including follow-ups and assistance with documentation.</p></li><li><p>Gather and analyze customer feedback to identify market trends and areas for improvement.</p></li><li><p>Monitor competitor activities and report relevant insights to the management team.</p></li><li><p>Maintain accurate records of customer interactions and transactions in the CRM system.</p></li><li><p>Prepare daily, weekly, and monthly leads and sales reports as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent (bachelor’s degree preferred).</p></li><li><p>Experience: 1-3 years in a sales or customer service role, preferably in the automotive or retail sector.</p></li></ul>

<p>Actively identify and pursue new sales opportunities through showroom visits, referrals, and networking.</p><ul><li><p>Build strong relationships with customers by understanding their requirements and providing tailored solutions.</p></li><li><p>Ensure all incoming leads, whether from online platforms, walk-ins, phone inquiries, or referrals—are attended to promptly without failure.</p></li><li><p>Conduct product demonstrations and highlight key features to influence purchasing decisions.</p></li><li><p>Negotiate terms, close sales, and process transactions efficiently.</p></li><li><p>Meet or exceed monthly and quarterly sales targets as set.</p></li><li><p>Monitor personal performance metrics and report progress regularly to the supervisor.</p></li><li><p>Stay up to date with product features, specifications, pricing, and competitive offerings.</p></li><li><p>Educate customers on financing options, warranties, and after-sales services.</p></li><li><p>Address customer inquiries and complaints promptly to ensure satisfaction.</p></li><li><p>Provide post-sale support, including follow-ups and assistance with documentation.</p></li><li><p>Gather and analyze customer feedback to identify market trends and areas for improvement.</p></li><li><p>Monitor competitor activities and report relevant insights to the management team.</p></li><li><p>Maintain accurate records of customer interactions and transactions in the CRM system.</p></li><li><p>Prepare daily, weekly, and monthly leads and sales reports as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>High school diploma or equivalent (bachelor’s degree preferred).</p></li><li><p>Experience: 2-5 years in a sales or customer service role, preferably in the automotive or retail sector</p></li></ul>

<p> ▪ Review and approve the bills, ensuring accuracy and timely payment. ▪ Ensure the proper GL impacts. ▪ Ensure the bills are compliant with relevant laws and regulations and company policies. ▪ Ensure all the relevant/related documentation in terms of accounting and CT/VAT compliance. ▪ Reconcile vendor statements and resolve any discrepancies. ▪ Process employee payables on time. ▪ Review and process employee expense reports (Imprest/Cash box) ▪ Maintain accurate and up-to-date records of all accounts payable transactions. ▪ Work closely with internal departments and external vendors to resolve any payment issues or discrepancies. ▪ Assist with other accounting duties as assigned by the Manager. ▪ Maintain pre-payment schedules. ▪ Tracking PDC register and alert line-manager for sufficient funds. ▪ Analyse expenses as per Budget. ▪ Perform monthly cost analysis. ▪ Generate financial reports related to accounts payables, including aging reports, SOA and related analysis. ▪ Assist with month-end and year-end closing activities by preparing reconciliations and reports for management. ▪ Supporting Internal Auditors. ▪ Supporting External Auditors ▪ Supporting Tax/compliance department. ▪ Supporting IT dept in case of new ERP systems ▪ Identify areas where processes could be made more efficient and offer solutions. Decision Making Authority and Responsibility: Guided by the Unit Finance Manager/Accounts Supervisor while independently managing daily/periodic tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge: -</p><ul><li><p>Strong understanding of accounting principles</p></li><li><p>Strong understanding of Business process, internal policies and other regulations/compliances of the</p></li></ul><p>country</p><ul><li><p>Strong understanding of related industry and it’s daily updates.</p></li><li><p>Strong understanding of financial reporting standards and CT/VAT laws/regulations</p></li></ul><p>Skills:</p><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Excellent reporting skills.</p></li><li><p>Proficiency in using ERP/Accounting systems and MS Office.</p></li></ul><p>Competencies:</p><ul><li><p>Problem solving: Ability to provide solutions.</p></li><li><p>Subject knowledge: Having enough subject knowledge.</p></li><li><p>Result-Oriented: Driven to meet the deadlines.</p></li><li><p>Integrity: High ethical standards and honesty in all dealings.</p></li></ul><p>Qualification & Experience:</p><ul><li><p>Bachelor’s degree in commerce/finance, CMA/CPA/CA-Intermediate preferred.</p></li><li><p>Minimum of 6 years of relevant industry experience in Finance/Accounts/Audit or related fields in the UAE.</p></li><li><p>Familiarity with International Financial Reporting Standards/International Standards of Audit is a plus.</p></li></ul>

<p>The Finance Manager is responsible for overseeing and managing the dealership's financial accounting, reporting, planning and analysis, treasury and cash management activities, ensuring the financial health of the dealership. This role involves producing accurate financial statements, providing detailed financial analysis, and supporting strategic financial planning and decision-making to optimize business performance and profitability. Key Duties Financial Accounting and Reporting ● Oversee the preparation and maintenance of financial statements, including balance sheets, income statements, and cash flow statements, ensuring accuracy and compliance with accounting standards (GAAP or IFRS). ● Prepare monthly, quarterly, and annual financial reports for management and external stakeholders, highlighting key financial performance indicators. ● Coordinate year-end audits and collaborate with external auditors to ensure smooth and timely completion. Tax Accounting & Compliance ● Ensure the chart of accounts is designed in accordance with tax department requirements and relevant tax laws. ● Ensure that all transactions are recorded in compliance with tax laws, regulations, and procedures, or as advised by the tax department. ● Provide all required data to the tax team within the agreed timeline and ensure accurate and timely filing of VAT, Corporate Tax, and Withholding Tax (if applicable). ● Post all necessary adjusting and closing entries in the system promptly after the submission of tax returns. ● Maintain proper documentation to support tax positions and ensure readiness for tax audits or inquiries. ● Monitor changes in tax legislation and coordinate with the tax department or external advisors to ensure continuous compliance. ● Ensure all intercompany/related party transactions are supported by applicable transfer pricing policies and fully documented in a timely manner. ● Assist in tax planning to optimize tax efficiency while maintaining full compliance. ● Ensure the accounting team is fully aware of tax updates and possesses the required knowledge. ● Ensure the team proactively participates in trainings conducted by the tax team and implements the guidance to avoid non-compliance. ● Ensure all tax advice is fully implemented in a timely manner. ● Optimize tax positions by preventing hidden tax losses, such as unclaimed input VAT. Budgeting and Financial Planning ● Lead the annual budgeting process, working closely with department heads to forecast revenue, expenses, and capital expenditures. ● Develop and maintain financial models to support long-term financial planning and strategic decision-making. ● Conduct variance analysis between actual and budgeted financial performance, identifying trends and providing recommendations to senior management. Financial Analysis ● Perform in-depth financial analysis to support management in decision-making, including profitability analysis, cost analysis, and pricing strategies. ● Assess the dealership's financial performance, providing insights on key areas such as margins, liquidity, and working capital management. ● Assist in analyzing and evaluating financial performance for specific projects or investments, providing recommendations based on ROI and financial risks. Treasury and Cash Management ● Oversee cash flow management to ensure the dealership has sufficient liquidity for day-to-day operations while maintaining optimal working capital levels. ● Manage relationships with banks and financial institutions, including negotiating lines of credit, managing cash balances, and overseeing cash forecasting. ● Develop and implement cash management strategies, including the effective use of available funds to meet the dealership's operational and strategic needs. Internal Controls and Compliance ● Implement and monitor internal controls to safeguard the dealership's financial assets and ensure accurate financial reporting. ● Ensure compliance with tax regulations, financial reporting standards, and industry best practices. ● Assist in the development and enforcement of financial policies and procedures to ensure adherence to regulatory requirements and dealership standards. Cost Management and Profitability ● Work with department heads to monitor and control operational costs, identifying opportunities for cost savings and operational efficiencies. ● Provide ongoing analysis of cost structures, identifying areas where profitability can be improved, and provide actionable recommendations to senior management. Team Leadership and Collaboration ● Manage a team of finance and accounting professionals, providing guidance, support, and development opportunities. ● Foster cross-functional collaboration with other departments (e.g., Sales, Operations, HR) to ensure alignment on financial objectives and contribute to the dealership's overall performance. Decision Making Authority and Responsibility ● Responsible for approving financial transactions, ensuring accuracy, and maintaining compliance with accounting standards. ● Accountable for decisions related to financial planning, budgeting, cost management, and cash flow optimization. ● Has authority to implement financial controls and recommend financial strategies to senior management based on analysis and forecasting. Knowledge ● Financial Accounting Principles: In-depth knowledge of International Financial Reporting Standards (IFRS), and dealership-specific financial practices. ● Financial Reporting Standards: Familiarity with preparing and interpreting financial statements, including income statements, balance sheets, and cash flow statements. ● Financial Analysis and Metrics: Understanding of key financial performance indicators (KPIs), cost structures, and profitability analysis techniques. ● Tax Regulations: Knowledge of corporate tax laws, including sales tax, payroll tax, and other regulatory requirements relevant to the dealership industry. ● Cash Flow and Treasury Management: Comprehensive knowledge of managing cash flow, liquidity, and working capital, along with the strategies to optimize cash management. ● Internal Controls and Compliance: Familiarity with financial controls, risk management strategies, and compliance with industry regulations. </p><p><strong>Desired Candidate Profile</strong></p><p>● Financial Analysis: Strong ability to analyze complex financial data and provide insights into the dealership's financial performance, including variance analysis and trend forecasting. ● Financial Modelling: Proficient in building and interpreting financial models to assist with budgeting, forecasting, and investment decisions. ● Accounting Software Proficiency: Skilled in using accounting software and ERP systems (e.g., Oracle, Microsoft Dynamics, SAP, QuickBooks, etc.). ● Excel Expertise: Advanced proficiency in Excel, including creating financial reports, conducting data analysis, and utilizing functions for financial modelling. ● Budgeting and Forecasting: Ability to develop, manage, and review annual budgets, as well as to forecast financial performance and variances effectively. ● Report Generation and Presentation: Skilled in preparing detailed financial reports and presenting financial information in a clear and concise manner for management and stakeholders. </p>

<p>Key Responsibilities</p><ul><li><p>Consolidate operational and financial data from all Business Units into enterprise performance dashboards and executive scorecards.</p></li><li><p>Design, develop, and maintain WBR, MBR, KPI dashboards, and management reports.</p></li><li><p>Gather business requirements from stakeholders and translate them into analytical and reporting solutions.</p></li><li><p>Build automated data models, ETL processes, and reporting pipelines to eliminate manual reporting.</p></li><li><p>Analyze trends, variances, profitability, productivity, inventory, sales, procurement, customer, and operational performance, providing actionable insights and recommendations.</p></li><li><p>Develop and maintain KPI definitions, business metrics, and data governance standards to ensure consistency across the Group.</p></li><li><p>Partner with Finance to support budgeting, forecasting, management reporting, and financial performance analysis.</p></li><li><p>Collaborate with IT on system integrations, data architecture, and cloud-based analytics solutions.</p></li><li><p>Support digital transformation initiatives, process automation, and continuous improvement projects.</p></li><li><p>Present findings and recommendations to senior management with clear business impact.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills Oracle NetSuite ERP Salesforce CRM AWS Cloud Microsoft Power BI SQL Python Advanced Microsoft Excel (Power Query, Pivot Tables) Data Modelling & ETL Dashboard Development KPI & Scorecard Design Financial & MIS Reporting</p><p> Core Competencies Business Analysis & Requirement Gathering Executive Reporting Financial & Operational Performance Analysis Data Visualization & Storytelling Process Improvement Project Coordination Stakeholder Management Analytical Thinking Problem Solving Strong Communication & Presentation Skills High Attention to Detail </p>

<ul><li>Conduct thorough physical and technical inspections of vehicles at auctions, trade-ins, and supplier locations prior to purchase.</li><li>Assess mechanical, structural, electrical, and cosmetic condition using standardized inspection checklists.</li><li>Identify accident history, odometer discrepancies, flood/fire damage, and title irregularities.</li><li>Coordinate with the Product Quality Team for technical diagnostics on flagged or high-risk vehicles.</li><li>Ensure inspection findings are accurate against actual vehicle condition in at least 95% of cases (verified quarterly).</li><li>Determine fair market value of candidate vehicles using UAE resale benchmarks and comparable listings.</li><li>Estimate refurbishment costs and their impact on projected resale margins.</li><li>Recommend maximum acquisition price to keep vehicles below market resale value.</li><li>Analyse depreciation trends and demand levels for specific makes, models, and trims.</li><li>Provide data-driven valuation reports to support go/no-go purchase decisions.</li><li>Verify vehicle ownership, registration, and RTA compliance documentation prior to acquisition sign-off.</li><li>Confirm vehicles are free of outstanding loans, fines, or legal encumbrances.</li><li>Prepare formal evaluation reports to support audits, approvals, and record-keeping.</li><li>Ensure 100% compliance with UAE regulations, including RTA requirements and VAT.</li><li>Work closely with the Procurement Specialist to validate sourcing decisions before final purchase approval.</li><li>Collaborate with the Cataloging Associate to ensure inventory data and condition grading are accurate.</li><li>Liaise with the Sales team on market demand and desirability of specific vehicle categories.</li><li>Support auction strategy through pre-bid evaluations and risk flagging.</li><li>Maintain evaluation logs and quality-metrics dashboards for management review.</li><li>Identify recurring patterns in vehicle condition issues to refine sourcing and inspection criteria.</li><li>Recommend process improvements to reduce vehicle evaluation cycle time.</li><li>Track evaluator accuracy against post-purchase inspection and resale outcomes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Preferably within the UAE automotive or used car industry experience.</li><li>Strong working knowledge of vehicle mechanics, common defect patterns, and refurbishment cost drivers.</li><li>Familiarity with vehicle history and valuation tools/platforms.</li><li>Proficiency in inventory management systems (e.g., Oracle, Salesforce) and Microsoft Excel.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Highly analytical, detail-oriented, and able to exercise sound, independent judgment given the financial impact of evaluation decisions.</li></ul>